Service History 1412 | Freds Appliance

We serviced a

WHIRLPOOL DRYER

Model WED7500VW2

Near Avon Lake, Ohio 44012

Brian B

Job Details: 06/15/2018

Replaced thermal cutoffs. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Westlake, Ohio 44145

Brian B

Job Details: 06/15/2018

Replaced pre ID’d drain pump. Ran test cycle. Op test ok. Placed water mat. Sent pic.; Job Cmpltd,

We serviced a

JENN-AIR RANGE

Model JGC8536ADS

Near Westlake, Ohio 44145

Brian B

Job Details: 06/15/2018

Found LR and RF burner heads not sparking. Had to break burner screw heads off to remove. Will need 2 burner heads, 2 orifice holders, and 6 screws. Customer paid dep. office to order parts.; ordrng 2 74007735 (burner asy 5502)s and 2 74009553 (holder-orf 2803)s and 6 WP400021-1 (SCREW 6.31)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/20 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Willoughby Hills, Ohio 44092

Brian B

Job Details: 06/15/2018

Replaced ice maker. Cycled and filled. Op test ok.; Job Cmpltd,

We serviced a

NTW4516FW1 Amana

Model Washer

Near Chesterland, Ohio 44026

Brian M

Job Details: 06/15/2018

Cc that unit stops during wash cycle Ran diagnostics found error for long fill no fill Ran water test no hot water entering machine Needs water valve replaced Customer does not want to make choice right now

We serviced a

KDTE104ESS1 Whirlpool

Model Dishwasher

Near Munson Township, Ohio 44026

Corina H

Job Details: 06/15/2018

Replaced the pump and motor. Optest ok

We serviced a

NAV5800AWW Amana

Model Washer

Near North Ridgeville, Ohio 44039

Mac

Job Details: 06/15/2018

Transmission is leaking and part is not available

We serviced a

MVWC555DW0 Whirlpool

Model Washer

Near Cleveland, Ohio 44109

Corey L.

Job Details: 06/15/2018

Customer complaint washer making noise during fill, started normal cycle, unit filled with warm water, all sounds were normal, ran diagnostics no codes found, started manual test cycle for water valves, valves operating normally, found some change between wash plate and basket, cleared coins, ran calibration cycle for good measure ; Job Cmpltd,

We serviced a

DGHF2360PF2A Frigidaire

Model Refrigerator

Near North Royalton, Ohio 44133

Dan

Job Details: 06/15/2018

Customer complaint of frost build up in freezer section, door gaskets are in in good condition and sealing against cabinet, unable to duplicate the problem, unit is operating as designed

We serviced a

WDP370PAHB0 Whirlpool

Model Dishwasher

Near Cleveland, Ohio 44109

Corey L.

Job Details: 06/15/2018

Customer complaint dishwasher will not start a cycle when start is selected in a few seconds it starts blinking, found door was not closing easily and required a bit of force, adjusted lock mechanism and it shuts easily now; Job Cmpltd

We serviced a

WTW4616FW1 Whirlpool

Model Washer

Near Broadview Heights, Ohio 44147

Dan

Job Details: 06/15/2018

New control, op test good ; Job Cmpltd

We serviced a

REX5634KQ1 Roper

Model Dryer

Near Cleveland, Ohio 44135

Corey L.

Job Details: 06/15/2018

Customer complaint of dryer squeaking, started timed dry high heat, let run 20 min, pulley sounds a little loud, quoted to oil bearings and rollers, also to replace old style rubber slide tensioner arm; ordrng 1 WP691366 (pulley-idr),

We serviced a

NTW4516FW2 Amana

Model Washer

Near Oakwood Village, Ohio 44146

Corina H

Job Details: 06/15/2018

CC that the unit will not start. Unit will not turn on. Drain pump is humming and will not turn off. Will need a new control and drain pump. Called SM to order part. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (CONTROL )

We serviced a

MAV8551AWW Maytag

Model Washer

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 06/15/2018

Cc that unit over fills and hot water does not work Ran test cycle found unit to fill past the recommended fill level setting Needs pressure switch replaced Found fill valve getting power but hot water does not enter Needs fill valve replaced Timer does not always shut off when knob is pulled water continues to enter after knob is pulled but stops when power is pulled Needs timer replaced ; ordrng 1 22004200 (pressure s) and 1 WP22004333 (water valv) and 1 WP22004380 (timer)

We serviced a

KRFF300ESS00 Kitchenaid

Model Refrigerator

Near Broadview Heights, Ohio 44147

Dan

Job Details: 06/15/2018

Customer complaint that right fresh food section door gasket is torn, confirmed, ordering door gasket; ordrng 1 WPW10460580 (gasket-fip)

We serviced a

WTW7040DW0 Whirlpool

Model Washer

Near Lorain, Ohio 44053

Mac

Job Details: 06/15/2018

Washer was not powering on. Found error for lost communication and for lost power. Washer is covered under service pointer W11042572 for a white residue kit. Office to order white residue kit.; ordrng 1 W11111456 (WHITE RESIDUE KIT)

We serviced a

GB2FHDXWS04 Whirlpool

Model Refrigerator

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 06/15/2018

CC that the unit is not keeping temp. And the freezer is full of frost. The top shelf is close to the top of the cabinet. Advised cust to lower the shelf to have a gallon of milk fit on the shelf. Replaced the main control. Used control from t/s. Brought core back for return. Optest ok. No water hooked up to the unit. ; used 1 WPW10503278

We serviced a

WTW5000DW0 Whirlpool

Model Washer

Near Cleveland, Ohio 44135

Corey L.

Job Details: 06/15/2018

Customer complaint washer makes a weird noise changing cycles, ran diagnostics no codes found, found change under wash plate, cleared change, started quick wash unit sensed and filled, canceled, started drain and spin cycle, unit drain and spun, no abnormal sounds heard, unable to duplicate the problem;

We serviced a

WRT541SZDW00 Whirlpool

Model Refrigerator

Near Independence, Ohio 44131

Dan

Job Details: 06/15/2018

Customer complaint of frost build up freezer section, found fresh food section door not sealing at bottom left corner, found freezer section door gasket not sealing due to seal hitting hinge when closed, adjusted fresh food section door gasket, raised freezer section door with door shim, op test good

We serviced a

KRFF302ESS01 Kitchenaid

Model Refrigerator

Near Lakewood, Ohio 44107

Corey L.

Job Details: 06/15/2018

Replaced ice maker, op test good; Job Cmpltd

We serviced a

ATB1935HRW Amana

Model Refrigerator

Near Cleveland, Ohio 44105

Dan

Job Details: 06/15/2018

Customer complaint that unit is not cooling, cooling was turned off when tech arrived, turned cooling on, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair

We serviced a

WOD51ES4EB00 Whirlpool

Model Range

Near Amherst, Ohio 44001

Mac

Job Details: 06/15/2018

Found open fix thermostat. Office to order thermostat.; ordrng 1 W11034459 (thrmst-fix)

We serviced a

FFB02411NS0A Frigidaire

Model Dishwasher

Near Wickliffe, Ohio 44092

Brian M

Job Details: 06/15/2018

Cc that unit does not drain Found pump humming not draining AlSo restriction In drain tube Needs drain pump replaced Customer does not want to repair at this time

We serviced a

MRT118FFFH01 Maytag

Model Refrigerator

Near Shaker Heights, Ohio 44120

Dan

Job Details: 06/15/2018

ecovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, op test no good, found restriction in cap tube, called whirlpool techline spoke with tibor, unit is unrepairable

We serviced a

FGHD2465NF2A Frigidaire

Model Dishwasher

Near Euclid, Ohio 44123

Brian M

Job Details: 06/15/2018

Cc that unit stops washing and shows random wash times Customer has had the unit moved forward and repositioned into spot no longer sitting way under cabinet Could not get unit to go into test mode Ran test cycle during quick wash found unit to be stuck at 67 min on wash time watched for 10 min no change in time Needs control replaced ; ordrng 1 154886103 (board),

Near Cleveland, Ohio 44106

Corey L.

Job Details: 06/15/2018

We serviced a

WGD8000DW3 Whirlpool

Model Dryer

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 06/15/2018

CC that the clothes are coming out wet at end of cycle. Checked outside vent, no airflow. Advised customer to have the vent cleaned out. Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Optest ok

We serviced a

AGR5330BAS3 Amana

Model Cooktop

Near Euclid, Ohio 44123

Brian M

Job Details: 06/15/2018

Cc showed popCc that clicking continues after burner lights Found unit to be working as normal, customer was not turning knob all the way past the ignite

We serviced a

KSGB900ESS2 Kitchenaid

Model Range

Near Willowick, Ohio 44095

Brian M

Job Details: 06/15/2018

Cc that unit lost power Found unit on and working Ran Diagnostics found error for stuck key Ran test bake up to 400 OP TEST OK

We serviced a

UDT555SAFP Whirlpool

Model Dishwasher

Near Cleveland, Ohio 44124

Corina H

Job Details: 06/15/2018

CC that the lt side of the dw is leaking. When opening the door is not at a 90* will need a new inner door and hinges.

We serviced a

KICU500XBL Kitchenaid

Model Cooktop

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 06/15/2018

CC that the glass top is cracked. Found a crack on the right hand of the cooktop. Will need a new glass cooktop. Called SM to order part. ; ordrng 1 WPW10328516 (cooktop)

We serviced a

GX2FHDXVQ00 Whirlpool

Model Refrigerator

Near Chardon Township, Ohio 44024

Brian M

Job Details: 06/15/2018

Found frost build up on evap Turned on forced defrost found heater turning on Installed another jazz board OP TEST OK ; used 1 WPW10503278

We serviced a

JMW2427WS02 Whirlpool

Model Wall Oven

Near Lakewood, Ohio 44107

Corey L.

Job Details: 06/15/2018

We serviced a

JVM3670BF06 GE

Model Microwave

Near Painesville Township, Ohio 44077

Corina H

Job Details: 06/15/2018

CC that the unit does not heat and the lights are burned out. Turned the unit on and the magnetron. And the lights are burned out.

We serviced a

TAWB600JQ0 Estate

Model Washer

Near North Madison, Ohio 44057

Dan

Job Details: 06/15/2018

Customer complaint that unit is not draining, found unit not spinning, found lid switch physically broken, unit needs new lid switch ; ordrng 1 3949247V (switch-plg 4630)

We serviced a

WTW7800XW3 Whirlpool

Model Washer

Near Cleveland, Ohio 44107

Dan

Job Details: 06/15/2018

Installed new bearing and hub, op test good, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

MMV4206FZ Maytag

Model Micro Oven

Near Olmsted Township, Ohio 44138

Mac

Job Details: 06/15/2018

Found microwave not operating, replaced door switches. Now operating properly.; Job Cmpltd,

We serviced a

106.51133210 Kenmore

Model Refrigerator

Near Olmsted Falls, Ohio 44138

Mac

Job Details: 06/15/2018

Compressor is not starting. Pulling around 3 amps. Compressor was very hot on arrival. No open windings. Compressor not starting with start device, needs compressor replaced. Customer has decided to not repair the refrigerator at this time

We serviced a

NED4655EW1 Amana

Model Dryer

Near Cleveland, Ohio 44111

Corey L.

Job Details: 06/14/2018

Customer complaint of a noise while operating, found tension pulley wore out, replaced with ts pulley, oiled rollers and pulley, op test good; used 1 691366 ([Alt for WP691366])

We serviced a

KRFC704FBS00 Kitchenaid

Model Refrigerator

Near Cleveland, Ohio 44111

Chad P.

Job Details: 06/14/2018

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS01

Near Concord Township, Ohio 44077

Jeff M

Job Details: 06/14/2018

Installed new part unit op tested good. The lower blower is making the noises ; ordrng 1 W10861504 (LOWER BLOWER), schdld next appmnt for Wed

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Lakewood, Ohio 44107

Chad P.

Job Details: 06/14/2018

Found lid will not lock. Latch just keeps ticking non stop and unit giving f5e4 error code. Needs latch assy replaced. Cust asked to be placed on the cancelation list. ; ordrng 1 W10810403 (LATCH), schdld next

We serviced a

WRS325SDHW00 Whirlpool

Model Refrigerator

Near Avon Lake, Ohio 44012

Brian B

Job Details: 06/14/2018

Machine still not defrosting. Called whirl Techline, 7722108558. Tech sheet on ser matters is not correct. Ohmed out evap thermister from main board , connector p8, 22k ohms, approx 0 deg. This seems correct. Brain is in user interface. Will need to order new user interface, main board and thermister to make sure machine is repaired on next visit. ; ordrng 1 W11174836 (MAIN BOARD) and 1 W11214887 (UI) and 1 WPW10383615 (THERMISTER)

We serviced a

MVWB835DW0 Maytag

Model Washer

Near Lakewood, Ohio 44107

Chad P.

Job Details: 06/14/2018

Found lid will not lock. Latch just keeps ticking non stop and unit giving f5e4 error code. Needs latch assy replaced. Cust asked to be placed on the cancelation list. ; ordrng 1 W10810403 (LATCH)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW

Near MENTOR ON THE, Ohio 44060

Gail V.

Job Details: 06/14/2018

The sound that the unit is making are all normal unit op tested good ; Job Cmpltd

We serviced a

NED4655EW1 Whirlpool

Model Dryer

Near Fairview Park, Ohio 44126

Corey L.

Job Details: 06/14/2018

Customer complaint dryer not heating, confirmed, unit is only getting 120v, advised customer to call an electrician to look at the outlet, customer also has foil style vent, these are fire hazards and should be replaced with a semi solid or solid rigid metal vent; Job Cmpltd,

We serviced a

IK8FXNGFDM00 Ikea

Model Refrigerator

Near Cleveland, Ohio 44113

Dan

Job Details: 06/14/2018

Customer complaint that unit does nothing, freezer section temperature at 64 degrees, fresh food section temperature at 68 degrees, evaporator fan is running, compressor and condenser fan are running, compressor amp draw at 0.4amps, no frost pattern on evaporator, tapped system,found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE)

We serviced a

MGDB765FW0 Whirlpool

Model Dryer

Near North Olmsted, Ohio 44070

Mac

Job Details: 06/14/2018

Dryer not starting. Replaced cut off. All tested ok

We serviced a

KGCT365T Kitchenaid

Model Cooktop

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 06/14/2018

Cc that unit clicks when one burner is on Found unit siliconed in place could not remove topFound that if you slightly pull up on the knobs the clicking stops Needs switches replaced Customer does not want repair

We serviced a

KDTE404DSS0 Kitchenaid

Model Dishwasher

Near Beachwood, Ohio 44122

Brian M

Job Details: 06/14/2018

Installed control and ui no good Called whirlpool Techline Had me ohm out fan motor was getting less than 31k ohms and to run a test cycle with it unplugged (worked )Fan was shorting out control Sr 7722231302Needs fan replaced ; ordrng 1 WPW10469574 (vent),

We serviced a

WMH31017FW0 Whirlpool

Model Microwave

Near Bay Village, Ohio 44140

Chad P.

Job Details: 06/14/2018

Installed motor and coupling. Poppping noise is reduced but still not gone. Ordered turn ring. Cust will install.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL6

Near Painesville Township, Ohio 44077

Arthur V

Job Details: 06/14/2018

Replaced control panel. Op test good ; , Job compltd

We serviced a

KITCHENAID REFRIGERATOR

Model KTRC22KVSS00

Near Novelty, Ohio 44072

Gail V.

Job Details: 06/14/2018

Found eval drain frozen, cleared, put into forced defrost, fan and conp off, heater on, good, poss that paint chips from evap cover clogging drain, cleaned off loose paint, op test ok; Job Cmpltd,

We serviced a

MHWZ600TW01 Maytag

Model Washer

Near Bainbridge, Ohio 44023

Corina H

Job Details: 06/14/2018

CC that the unit does not spin or dispense bleach. Ran diag f20 NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED, f24 WATER TEMPERATURE SENSOR ERROR. Found the cold water is not coming into the unit. Will need a new water valve. ; ordrng 1 WP8540751 (valve 6768),

We serviced a

WEE730H0DS0 WHIRLPOOL

Model COOK TOP

Near North Ridgeville, Ohio 44039

Mac

Job Details: 06/14/2018

Needs user interface.

We serviced a

JFX2897DRM02 JENN-AIR

Model REFRIGERATOR

Near Parma, Ohio 44134

Dan

Job Details: 06/14/2018

Customer complaint that fresh food section door is damaged and doors are unlevel, found r side fresh food section door damaged and hinge is bent, unit needs new door and hinge; ordrng 1 LW10550669 (dor-fip ss) and 1 W11240748 (HINGE RH)

We serviced a

NTW4516FW2 AMANA

Model WASHER

Near Elyria, Ohio 44035

Mac

Job Details: 06/14/2018

Washer is working as designed: Job Cmpltd

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Chad P.

Job Details: 06/14/2018

replaced control. Programmed. Op test ok. ; used 1 WPW10503278

We serviced a

ET20PKXDW00 Whirlpool

Model Refrigerator

Near Gates Mills, Ohio 44040

Brian M

Job Details: 06/14/2018

Cc that water on floor Found drain full of iceCleared drain with steamer and installed heat probe from truck stock OP TEST OK

We serviced a

MVWB765FW1 Maytag

Model Washer

Near Cleveland, Ohio 44121

Brian M

Job Details: 06/14/2018

Found error for lid lock Installed new lid lock OP TEST OK

We serviced a

KEMS308SSS05 Whirlpool

Model Microwave

Near Avon Lake, Ohio 44012

Corey L.

Job Details: 06/14/2018

Customer complaint microwave is not heating, confirmed jrs light cup only flickered every 3 seconds, convect works, steam cook works, crisping feature element good, unit needs magnetron and inverter board; ordrng 1 W10217711 (inverter 06) and 1 W11098747 (magnetron 33)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 06/14/2018

The sound that the unit is making are all normal unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM

Near Eastlake, Ohio 44095

Jeff M

Job Details: 06/14/2018

The unit was freezing things I adjuster the temp control. Unit tested good ; Job Cmpltd,

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn, Ohio 44144

Dan

Job Details: 06/14/2018

Customer complaint that unit is over freezing, unit still unplugged when tech arrived, plugged unit in, ran test 4, good frost pattern formed on fresh food section and freezer section evaporators, fans are running, compressor and condenser fan are running, found freezer section door not properly mounted causing door to not seal, corrected, op test good ; Job Cmpltd

We serviced a

MZD2766GEB WHIRLPOOL

Model REFRIGERATOR

Near Rocky River, Ohio 44116

Chad P.

Job Details: 06/14/2018

Installed rework kit. Op test ok. Placed green tag on model and serial to show rework has been performed. ; Job Cmpltd,

We serviced a

MVWB865GW MAYTAG

Model WASHER

Near Avon, Ohio 44011

Brian B

Job Details: 06/14/2018

Ran diagnostics f0e5 code off balance load,test hot and cold manually,ran drain and spin cycle,ran calibration all functions running properly ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model CFCP1NIZASS

Near Solon, Ohio 44139

Robert A.

Job Details: 06/14/2018

Installed damper ,job compltd

We serviced a

MAV5758EWW WHIRLPOOL

Model WASHER

Near South Amherst, Ohio 44001

Mac

Job Details: 06/14/2018

Found transmission not engaging correctly. Set down mitigation mat. Office to order transmission assembly.; ordrng 1 35-6615 (ht trans s)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near Willowick, Ohio 44095

Jeff M

Job Details: 06/14/2018

We serviced a

MVWX655DW0 Maytag

Model Washer

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 06/14/2018

, CC that the unit is not spinning and making a noise. Started a rinse and spin. The basket and the agitator did not lock in place. Looked underneath found the cam has dropped. And the hub is worn. Will need a new hub, cam, shifter and gearcase. Cust does not want to repair ;

We serviced a

WRF767SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, Ohio 44149

Chad P.

Job Details: 06/14/2018

Leveled unit. Found condensation on ice door. Door is sealing. Adjusted temps. Advised to monitor and that when the weather cools the moister should fully go away. Op test ok. ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Ravenna, Ohio 44266

Robert A.

Job Details: 06/14/2018

Recovered refrigerant, replaced comp, drier and evap, pulled 28”vac w/pump, watched, charged 3.7oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

We serviced a

WFG505M0BB2 Whirlpool

Model Range

Near Cleveland, Ohio 44110

Brian M

Job Details: 06/14/2018

Cc that glass on stove is popped forward Found lower 2 brackets installed backwards Repositioned glass brackets OP TEST OK

We serviced a

WFCT500VW2 WASHER/DRYER STACK

Model WHIRLPOOL

Near Lorain, Ohio 44055

Brian B

Job Details: 06/14/2018

CC that machine does not work on all cycles. Ran diag test cycle. All functions normal. Ran multiple cycles. All cycles are working. Op test ok

We serviced a

KBLA20EMSS Whirlpool

Model Refrigerator

Near Lakewood, Ohio 44107

Corey L.

Job Details: 06/14/2018

Customer complaint unit not cooling, temps were room temp, found power cord chewed, quoted to fix or order, soldered severed wire together and used a heat shrink tube protector then taped, plugged in, unit started cooling, waited 25 min, good frost pattern, op test good;

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Warrensville Heights, Ohio 44128

Jeff M

Job Details: 06/14/2018

The units clutch is slipping. I took the clutch apart I can’t see signs of damage. The unit needs a new splutch ; ordrng 1 W10721967 (cam), schdld next appmnt for 6/20 WED !,

We serviced a

WRS325FDAM01 Whirlpool

Model Refrigerator

Near Euclid, Ohio 44117

Brian M

Job Details: 06/14/2018

Cc that unit leaks water from ice maker Ran ice maker called for water every time without an issue Adjusted water set screw to cut back on water fill ; Job Cmpltd

We serviced a

WEG730HDSO Whirlpool

Model Range

Near Richmond Heights, Ohio 44143

Brian M

Job Details: 06/14/2018

Installed control Ran diagnostics test Ran test bake up to 400 degrees OP TEST OK

We serviced a

LGHB2867PFHA Frigidaire

Model Refrigerator

Near Independence, Ohio 44131

Corina H

Job Details: 06/14/2018

CC that the unit is leaking water from the dispenser. Water dispenser is not leaking water. Found warm air getting into the icemaker causing the ice to melt and leak. Will need a new seal around the icemaker. Called SM to order part. ; ordrng 1 5303918784 (air handler housin),

We serviced a

WTW7340XW2 Whirlpool

Model Washer

Near Independence, Ohio 44131

Corina H

Job Details: 06/14/2018

CC that the unit is leaking from underneath. Found the dispenser is leaking. Will need a new dispenser. Cust does not want to repair

We serviced a

KUDS30IXWH7 KITCHENAID

Model DISHWASHER

Near Carlisle Township, Ohio 44044

Mac

Job Details: 06/14/2018

Installed adjuster kit in dishwasher. Set down mitigation mat. Dishwasher operating properly.; Job Cmpltd

We serviced a

WED6200SW1 WHIRLPOOL

Model DRYER

Near Brooklyn, Ohio 44144

Dan

Job Details: 06/14/2018

Customer complaint that unit is not starting, found idler pulley seized and drum not turning, motor is working, belt is worn out now, unit needs new idler pulley and belt, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 8547174 (idler & pulley assy) and 1 WP8547168 (belt)

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Mentor, Ohio 44060

Arthur V

Job Details: 06/14/2018

Cust complaint unit not powering up. After turning off breaker and letting it sit for overnight customers flipped breaker back on and after about 10 min the clock appears. Called techline talked to Andy file number 7722228159. Order both appliance manager boards and console assy Do not move up customer rescheduled ; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (CONSOLE ) and 1 W11179310 (AMB), schdld next appmnt for 6/22 FRI !,

Near Mentor, Ohio 44060

Arthur V

Job Details: 06/14/2018

KITCHENAID WALL OVEN KODE500ESS02

We serviced a

WTW5000DW WHIRLPOOL

Model WASHER

Near Parma Heights, Ohio 44130

Dan

Job Details: 06/14/2018

Installed new lid lock, op test good ; Job Cmpltd

We serviced a

WRF767SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, Ohio 44136

Chad P.

Job Details: 06/14/2018

Found only lights running. Interface is not reading correctly and displaying random digits. Wiring checks good. Needs both control replaced at same time. ; ordrng 1 W10870822 (CONTROL) and 1 W11224256 (BOARD, CONTROL )

We serviced a

WRX988SIBM01 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, Ohio 44053

Brian B

Job Details: 06/14/2018

Checked temps, 3 frz, 39 ff, making ice. Removed evap cover. Top of evap iced up. Ran diag, step 6, defrost heater and bimetal. Heater on ,bimetal closed. Heater and bimetal are good. Ran diag , step 7, defrost mode. Set to 02, standard 8 hour defrost.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS011JBL0

Near WARRENSVL HTS, Ohio 44122

Jeff M

Job Details: 06/14/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

KENMORE WASHER

Model 110.28632701

Near Highland Heights, Ohio 44143

Jeff M

Job Details: 06/14/2018

Ran the unit can’t fin a issue unit tested good ; job compltd

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Edgewood, Ohio 44004

Arthur V

Job Details: 06/14/2018

Customer complaint unit would not power on. Connected tp power. Op test good. Wash motor ,drain pump ,etc all operating. Unit op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW5090GW

Near Edgewood, Ohio 44004

Arthur V

Job Details: 06/14/2018

Found unit front panel damaged see pics . Needs front panel, outer cabinet door switch etc Also EXTRA TIME ; ordrng 1 W10590587 (CABLE MANUAL OPEN ) and 1 W10658184 (CABLE GUIDE ) and 1 W10703007 (CABINET) and 1 W10721766 (PANEL) and 1 W11035628 (LATCH), schdld next appmnt for 6/22 FRI ! [***],

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Edgewood, Ohio 44004

Arthur V

Job Details: 06/14/2018

Checked our doors. All functions normal. Cust refused at door because the drawers were self close but the fresh food compartment doors are not Unit fresh food doors are closing properly and all the drawers self close ; Job Cmpltd,

We serviced a

MEDX655DW1 Maytag

Model Dryer

Near Maple Heights, Ohio 44137

Corina H

Job Details: 06/14/2018

CC that there is a noise. Ran unit for 10 minutes with towels in the dryer. Could not duplicate the problem. Optest ok;

We serviced a

WFE550S0HZ0 WHIRLPOOL

Model RANGE

Near Strongsville, Ohio 44136

Chad P.

Job Details: 06/14/2018

Found broil element disconnected. Corrected. Tested probe. Checks good. Op test ok. ; Job Cmpltd

We serviced a

WTW8540BW1 Whirlpool

Model Washer

Near Wickliffe, Ohio 44092

Brian M

Job Details: 06/14/2018

Cc that unit still leaks and grease stain on sheet Found water residue on inner cabinet near detergent fill .Found tub leaning to far back maybe causing water to be missing tub when filling Adjusted rear feet to lean tub more forward and to align the detergent fill better No signs of grease or oil from underneath ran spin test bearing are in good shape no noise OP TEST OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHGXLQ01

Near Garrettsville, Ohio 44231

Robert A.

Job Details: 06/14/2018

Found valve not sealing,, replaced, op test ok Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10408179 (VALVE-INLET) from stock, Job Cmpltd,

We serviced a

JFI2089AES2 Jenn-Air

Model Refrigerator

Near WARRENSVL HTS, Ohio 44122

Corey L.

Job Details: 06/14/2018

Replaced drain tube and drip pan, ordered left side pantry end cap, need right side end cap, reordering correct end cap; ordrng 1 WP12656018 (endcap RH)

We serviced a

MVWC416FW0 Maytag

Model Washer

Near Cleveland, Ohio 44128

Corina H

Job Details: 06/14/2018

CC that the lid locked is staying on. Cust stated had a power outage and this is when the unit started to act up. Unplugged unit for 60 sec. ran diag no codes. Ran a calibration. Ran a rinse and spin unit is running as designed

We serviced a

WHIRLPOOL DISHWASHER

Model KUDI01ILWH6

Near Garrettsville, Ohio 44231

Robert A.

Job Details: 06/14/2018

Ran diognostics, no codes, water temp after fill 85deg, need to run hot water in sink before starting unit, watched cycle, noise from motor. Checked sump, clear, needs sump, found no power from control to heater, checked heater from control, good, needs control; ordrng 1 W10782773 (SUMP ASM) and 1 WP8564543 (CONTROL), schdld next appmnt for 6/19 TUE ! [**],

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Lorain, Ohio 44053

Brian B

Job Details: 06/14/2018

CC that dryer is not heating. Hooked up to power . Ran machine, dryer heating normally. Op test ok. May have been a venting issue or low voltage at customer home.; Job Cmpltd

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