We serviced a
JENN-AIR RANGE
Model JES9800CAB00
Near Burton, OH 44021
Robert A.
Job Details: 05/23/2017
Note top is cracked Installed panel and control, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES0
Near Mantua Township, OH 44202
Robert A.
Job Details: 05/23/2017
Complaint clock button hard to push, found c/b not seated in control box, reset, now easy to push, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAT04
Near Rootstown, OH 44272
Robert A.
Job Details: 05/23/2017
Cust states that noise stopped, inspected unit, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/23/2017
Replaced UI, tested all pads and LEDs, all functioning correctly, op test ok.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS10
Near Brimfield, OH 44240
Robert A.
Job Details: 05/23/2017
Found evap drain frozen, needs evap drain replaced. Special project S38253Part onlyCleared ice, replaced drain, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
MGDB800VQ WHIRLPOOL
Model DRYER
Near Cleveland, OH 44124
Jeff M
Job Details: 05/23/2017
Dryer was not consistently lighting I found that after four lights the coils will not open installed new gas coils unit tested good
We serviced a
WHIRLPOOL COOK TOP
Model KECC607BSS01
Near Brimfield, OH 44240
Robert A.
Job Details: 05/23/2017
Found f1e0 cond, ui error, reset connections, cycled power to unit, Tested burner, good, quoted uiasm installedPer wntitlement60 mo warrCust to let us know; ordrng 1 WPW10545370 (UI 397.25),
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/23/2017
Installed valve asm, op test okOfr. 1606002243; Job Cmpltd,
We serviced a
MVWB765FW0 WHIRLPOOL
Model WASHER
Near Reminderville, OH 44202
Jeff M
Job Details: 05/23/2017
Washer is working as designed customer is not loading the washer properly explained him the proper loading procedure for this unit and he was also using too much soap unit tested good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, OH 44202
Robert A.
Job Details: 05/23/2017
Complaint, not making ice, unit is disp water, found i/m coating pealing, i/m receiving power, but will not cycle, replaced i/m, cycled and filled op test ok; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WRT311FZDW WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/23/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MGR8800FZ0 MAYTAG
Model RANGE
Near Cleveland, OH 44121
Alice M.
Job Details: 05/23/2017
Unit was leaking gas i found the FR fitting to the gass valve was loose unit op tested good after i tighten the fitting ; Job Cmpltd
We serviced a
JVM7195EF1ES GE
Model MICROWAVE
Near Brook Park, OH 44142
Chad P.
Job Details: 05/23/2017
Installed mag and diode. Op test ok. ; Job Cmpltd,
We serviced a
WGD92HEFW0 WHIRLPOOL
Model DRYER
Near Bay Village, OH 44140
Chad P.
Job Details: 05/23/2017
Found coil unlugged in valve. Lugged in and ran timed dry. Op test ok. ; Job Cmpltd,
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Bay Village, OH 44140
Chad P.
Job Details: 05/23/2017
Found insufficiant power at outlet. Only 35vac on l2. Needs an electrician. ; Job Cmpltd
We serviced a
MHWC7500YW0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Chad P.
Job Details: 05/23/2017
Started and canceled 3 different cycle. No faults detected. Advised that unit will not start a cycle if the door is not opened and closed after the control is woken up by selecting a cycle. Op test ok.
We serviced a
KOCE500ESS01 KITCHENAID
Model MICRO OVEN
Near Westlake, OH 44145
Brian B
Job Details: 05/23/2017
Used oven dolly to remove unit from wall. Replaced appliance manager board. Set oven to 350.. oven still cut out and 340 and light came on. .removed the p3 connector from appliance manager. Ohmed out door swith from board. Switch working properly. Ohmed out wires on connector to ground.o/bk, brown and blue wires are grounded. Removed connector for latch at back of oven. Found blue wire from motor latch switch grounded. Will need new latch and latch harness.
We serviced a
WRT111SFDB03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/23/2017
Checked temps... 20 frz... 52 ff... found evap fan not running. Removed evap cover. Found i/m harness obstructing fan blade. Repositioned harness. Also drain and air shaft frozen.. used steamer to clear ice.. fan now running. Optest ok.; Job Cmpltd,
We serviced a
PSHS6PGZBESS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/23/2017
Found ff door not closing causing air leak at bottom of door. Found lower drawer not installed properly, hitting door bar when closing. Reinstalled lower drawer. Optest ok.; Job Cmpltd
We serviced a
WOD93EC0AS04 WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Brian B
Job Details: 05/23/2017
Removed oven from wall.. replaced upper latch assembly. Tested unit. Optest ok.; Job Cmpltd
We serviced a
JFX2897DRP02 JENNAIRE
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 05/23/2017
Replaced drawer brackets. Optest ok.; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lakewood, OH 44107
Dan
Job Details: 05/22/2017
Installed new motor, op test good ; Job Cmpltd,
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Dan
Job Details: 05/22/2017
Installed new wash plate and bolt, op test good ; Job Cmpltd
We serviced a
EIED55HMB0 ELECTROLUX
Model DRYER
Near Avon Lake, OH 44012
Dan
Job Details: 05/22/2017
Customer complaint of loud noise, customer started normal dry cycle, no unusual noises heard, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
We serviced a
MEDZ600TW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Dan
Job Details: 05/22/2017
Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, installed new element and thermal fuse, op test good ;
We serviced a
MEDC215EW0 MAYTAG
Model DRYER
Near Avon, OH 44011
Dan
Job Details: 05/22/2017
Customer complaint that unit is taking too long to dry clothes, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started normal dry cycle, unit is heating, good air flow out of unit, barely any airflow outside, unable to locate clog indryer vent to outside, advised customer to have vent cleaned, unit is operating as designed ; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Dan
Job Details: 05/22/2017
Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 6 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, bi metal is closed, defrost heater at 30 ohms, started defrost cycle in service test mode, defrost heater recieving 120vac and heating, unit needs new jazz board and evaporator cleared, cleared ice from evaporator and installed new jazz board, op test good ; used 1 WPW10503278
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Dan
Job Details: 05/22/2017
Customer complaint that unit is not dispensing ice, found door not closing switch enough to allow ice to dispense, ice dispenses with door open and switch completely pushed in, adjusted door switch contacts, op test good ; Job Cmpltd,
We serviced a
WTW5640XW3 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Chris H.
Job Details: 05/22/2017
Installed new gearcase, unit needed an actuator as well, installed both op test good; used 1 WPW10006355
We serviced a
790.78872406 KENMORE
Model RANGE
Near Lakewood, OH 44107
Chris H.
Job Details: 05/22/2017
Installed new temp sensor, op test good;
We serviced a
GX5FHTXVQ03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chris H.
Job Details: 05/22/2017
Customer complaint that unit is not making ice, and the doors dont seem right to customer, doors are opening and closing as designed, jumped icemaker from t-h is receiving 120 volts, icemaker did not cycle, unit needs a new icemaker, qouted customer, replaced icemaker from truck surplus, op test good
We serviced a
JDB1090AWS JENNAIRE
Model DISHWASHER
Near Bay Village, OH 44140
Chris H.
Job Details: 05/22/2017
Customer complaint that unit is leaving a black residue on the dishes and that its making noise when unit first starts cycle, found sump gasket and door seal disinigrating, started unit on normal wash incoming water temp at 125, units motor is grinding, unit needs a new motor asembly, door gasket, sump gasket and a seal kit,
We serviced a
GHDT168V55SS GE
Model DISHWASHER
Near Westlake, OH 44145
Chris H.
Job Details: 05/22/2017
Installed new latch, op test good
We serviced a
nucmed30@hotmail.com MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44132
Corina H
Job Details: 05/22/2017
CC that the im is not working. Checked water pressure, good. Jumpered t to h nothing. Checked voltageto T to H 0 v. Will need new im. Used im from t/s. Im cycled optest ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
79032233401 FRIGIDAIRE
Model RANGE
Near Highland Heights, OH 44143
Corina H
Job Details: 05/22/2017
CC that the right back burner does not light all the time. Adjusted the cap burner, it lite everytime. Optest ok
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Kirtland, OH 44094
Corina H
Job Details: 05/22/2017
Replaced the sump and motor. Optest ok. Signed the pvr no one was here. ; Job Cmpltd,
We serviced a
MTX14CYBBRWW GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina H
Job Details: 05/22/2017
Found the ice maker was not plugged in. Replugged the im in. Im filled optest ok. ; Job Cmpltd,
We serviced a
WED8500DC0 WHIRLPOOL
Model DRYER
Near Madison, OH 44057
Corina H
Job Details: 05/22/2017
Replaced the blower wheel. Optest ok.; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Sheffield Township, OH 44047
Arthur V
Job Details: 05/22/2017
Unit in a continous drain upon arrival. Let unit finish drain mode and ran diagnostics---no errors. Ran auto test cycle. Passed. Ran a re calibration cycle. Passed. Unit op test good ; Job Cmpltd,
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/22/2017
Installed all parts listed. Op test good. Advised cust. To use dishwasher cleaner and let unit cycle a few times with no dishes to help clean out unit. ; Job Cmpltd,
We serviced a
FEF366DCA FRIGIDAIRE
Model RANGE
Near North Madison, OH 44057
Arthur V
Job Details: 05/22/2017
Installed new erc and overlay. Op test good Took core for return
We serviced a
HTDX100EM8WW HOTPOINT
Model DRYER
Near Deerfield Township, OH 44411
Robert A.
Job Details: 05/22/2017
Checked over unit, power, cut off, element good, found unit set to air dry, changed to heat, op test okCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
LGHB2867PF3 FRIGIDAIRE
Model REFRIGERATOR
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/22/2017
Installed i/m, cleared fill tube, cycled, op test ok; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Bedford Heights, OH 44146
Robert A.
Job Details: 05/22/2017
Found t cut off open, jumped out, ran unit, good, good air flow through unit, replaced op test okCust to clear vent; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
GU2275XTVY2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44109
Robert A.
Job Details: 05/22/2017
Removed kickplate and door skin, ran unit, , reset door seal, ran again, ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 05/22/2017
Found unit stored ob faults. Cleared and calibrated. Inspected drive system. Checks good. Ran high speed spin. Ran service test mode. No faults detected. Advised on loading and ob issues. Also advised on how to run drain spin only. Op test ok. ;
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/22/2017
Found pressure still high to unit. Reduced flow at valve. Op test ok.
We serviced a
GLEC0S8CSB FRIGIDAIRE
Model COOK TOP
Near North Royalton, OH 44133
Chad P.
Job Details: 05/22/2017
Installed switch. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 05/22/2017
INstalled latch assy. Opened and closed several times and ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44129
Chad P.
Job Details: 05/22/2017
No stored faults in system. Calibrated. Ran unit with no load on normal wash. Operations normal. Ran unit with load on bulky sheets. Operations normal. Op test ok. Advised on cycles and settings. ; Job Cmpltd
We serviced a
WRT519SZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/22/2017
Installed gasket. Steamed and conformed. Op test ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 05/22/2017
Found drain line kinked. Corrected drain line. Op test ok. ; Job Cmpltd
We serviced a
KSSS42QMB01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Chad P.
Job Details: 05/22/2017
Recovered refrigerant, replaced comp, heat exchanger, drier and evap, pulled 28"vac w/pump, watched, good, charged 7.5oz r134a, unit cooling, pressures good, op test ok
We serviced a
WRS325FDAB06 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Brian B
Job Details: 05/22/2017
Replaced light module. Optest ok.; Job Cmpltd,
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina H
Job Details: 05/20/2017
Found the manafold broken. Will need to order a new one. Talked to GS TO ORDER PARTS. ; ordrng 1 WPW10571949 (manifold) and 1 WPW10605345 (arm-spray),
We serviced a
KDTE104EBS2 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Corina H
Job Details: 05/20/2017
Replaced the top racks. When taking the top rack off, the adjuster tab broke off. Called GS to order the adjusters.; ordrng 2 WPW10546503 (adjuster)s,
We serviced a
KFIS25XVMS10 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chris H.
Job Details: 05/20/2017
Customer complaint that units ff section is not cooling properly and is not making ice, ff temp at 48 frz temp at 0, compressor and condenser fan are running, evap fan is running slow, evap has ice build up near top, unit needs a new evap fan with harness, spoke with gs ordering part; ordrng 1 W10850438 (motor-evap)
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Chris H.
Job Details: 05/20/2017
Customer complaint that unit is leaking, unit was running when tech arrived, unit is leaking from the left side of unit, unit is leaking from door gasket, unit needs a new door gasket, spoke with gs ordering part ; ordrng 1 W10300924V (gasket),
We serviced a
UMV1160CS3 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Dan
Job Details: 05/20/2017
Control board recieved is not the correct board for this unit, part ordered is for 2 series, unit is a 3 series, marcone has no look up for 3 series, found correct look up on sears ssite, ordering correct control; ordrng 1 W11106356 (CNTRL
We serviced a
LGHB2867PF7A FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Dan
Job Details: 05/20/2017
Customer complaint that light segments on user interface are out, fresh food section door gasket torn, freezer section ice maker is jot making ice, user interface has out segmeny, left fresh food section door gasket is torn, cycled freezer section ice maker, ice maker started cycle but kept stopping mid cycle, had to keep forcing cycle for it continue, im recieving 120vac, unit needs new user interface, ice maker, and door gasket; ordrng 1 241778307 (gasket-refr door) and 1 242058230 (user interface) and 1 5303918493 (freezer ice maker),
We serviced a
KEBS207SSS04 KITCHENAID
Model WALL OVEN
Near Pepper Pike, OH 44124
Brian B
Job Details: 05/20/2017
Found upper broil element burned out. Will give est. cust paid in full. Office to order part..; ordrng 1 WP9760774 (BROIL ELEMENT 9123)
We serviced a
KODC304ESS00 KITCHENAID
Model RANGE
Near Cleveland, OH 44124
Brian B
Job Details: 05/20/2017
Lower oven not working. Found open high limit tstat on back wall.. office to order part.; ordrng 1 W10774836 (TSTAT)
We serviced a
KUDS30CXSS7 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Brian B
Job Details: 05/20/2017
Panel not responding. Checked voltage to control. 120v.. reset UI connectors on control. No responce.. ran panel test. Failed... will need new panel. Also, mounting tabs on control are broken off and control is hanging loose, putting pressure on UI wires. Will also need new control. Office to order parts. Parts are covered under 5 year warr. Cust will pay sc and labor.. Cust needs early appt if poss and r/s per cust req.; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10500165 (PANEL)
We serviced a
ISC23CNEXY02 IKEA
Model REFRIGERATOR
Near University Heights, OH 44118
Brian B
Job Details: 05/20/2017
Re- diag unit. Reset power. I/m only receives power every 40 min. Held in door switches. I/m started cycling . At end of cycle, water valve energized, but water did not get to i/m. Water leaked out under machine. Found drain pan full and water leaking from cracked line at valve. Also, door cams are worn down flat. Sent pics. This caused freezer door to drop down and not activate switches. Will need door cams and water line and door spacers.This is 2 man job. . Brought back control board for return to vendor.; ordrng 1 W10500004 (hinge-door) and 1 W10876191 (CAM) and 2 WPW10221048 (SPACER)s and 1 WPW10257203 (UPPER CAM) and 1 WPW10257206 (UPPER CAM) and 1 WPW10279882 (WATER TUBE) and 1 WPW10279884 (WATER TUBE)
We serviced a
MEDX500XW0 MAYTAG
Model DRYER
Near Williamsfield, OH 44093
Arthur V
Job Details: 05/20/2017
Cust complaint of squeeling noise after unit has been running for awhile. Unit needs dryer tune up. ; ordrng 1 W10837240 (bracket) and 1 WPW10112954 (belt) and 4 WPW10314173 (support)s
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Willowick, OH 44095
Arthur V
Job Details: 05/20/2017
Found unit drain motor not running. Getting 2 error codes f8-4drain motor issue and f5-1 door not closed in enough time after pushing start button. Let diagnostics cycle complete. Unit would not drain.found drain motor open and control shorted. Needs control and drain pump
We serviced a
WRT311FZDW00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/20/2017
Found evap fan dead. Has power. Needs replaced. Office to contact landlord with est please. ; ordrng 1 WP2315539 (FAN, 69.64)
We serviced a
FPGH3077RFA FRIGIDAIRE
Model RANGE
Near Ravenna, OH 44266
Robert A.
Job Details: 05/20/2017
Removed racks, good, Checked convection fan, good, tightened bottom pan, set to bake 450, found cooling fan spinning free, but makes a loud humming sound, needs fan motor; ordrng 1 807123002 (FAN ASM)
We serviced a
WED94HEAW0 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Robert A.
Job Details: 05/20/2017
Ran unit, found drum out of round, scrapping the side of the unit, panels straight, needs drum; ordrng 1 W10541657 (drum)
We serviced a
WED94HEAW0 WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Robert A.
Job Details: 05/20/2017
Ran unit, found drum out of round, scrapping the side of the unit, panels straight, needs drum; ordrng 1 W10541657 (drum)
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/19/2017
CC is not drying, NOT no heat, checked heat, heat is appropriate and cycling, room size adequate for intake air if door is left open, unit is tumbling fine, from previous experience in this community dryer is vented to the roof, customer stated he has cleaned his semi-rigid line, explained that venting to outside needs to be cleaned, and he should ensure proper protection from elements on roof port, other than that unit is functioning correctly; Job Cmpltd,
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 05/19/2017
Replaced door and installed badge, adjusted door and level of unit, unable to get completely square/flush, is sealing properly, customer does not want to sign because he is unsure how his wife will feel about the door not being square; Job Cmpltd,
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 05/19/2017
Replaced main control, ran calibration and test cycle, op test ok.; Job Cmpltd,
We serviced a
MVWB850YW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 05/19/2017
Noise issue is bearing related, also has bleach dispenser overflow, ordering both; ordrng 1 W10435302 (bearing) and 1 WPW10187307 (dispenser)
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 05/19/2017
Doing same as before, called Techline, spoke with Andy, SR#7719088364, had me washpump, P5-1,2,3, 12 ohms between each pair and no continuity to ground, had me check fill valve, P6-4:6, 1000 ohms and no continuity to ground, ordering UI per techline, entitlement covers part; ordrng 1 W10803367 (panel-cntl)
We serviced a
GTWN4250D0WS GE
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/19/2017
Loud noise in spin, appears to be driveshaft/bearing related, ordering; ordrng 1 WH2X1198 (washer tub bearing) and 1 WH38X10019 (shaft and tube asm),
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/19/2017
The unit is still not making any ice. I tested the ice make is was only getting 23vac it is a 120vac icemaker. The unit is getting proper power. I unpluged the icemaker and found the 2nd pin down has recessed into the connector again needs the wiring harness to correct the connector issue and a control to correct the power isssue.; ordrng 1 W10804160 (CONTROL) and 1 WPW10292244 (HARNESS),
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Jeff M
Job Details: 05/19/2017
Installed new part unit op tested failed. I removed the waterline to the ice maker water valve and and disconnected the power line to the valve and activated the water dispenser water came out the dispenser and the icemaker valve. Icemaker valve is stuck open needs a new water valve.; ordrng 1 WPW10341329 (WATER V
We serviced a
GX5FHTXVY09 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Jeff M
Job Details: 05/19/2017
S38253 p trap drain kit drain is frozen causing it to freeze on the bottom of the freezer also the fridge has poor water pressure water pressure to the fridge is good I bypass the filter had still had terrible pressure needs a new filter head; ordrng 1 W10619951 (tube-drain) and 1 W10861009 (FILTER HEAD)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 05/19/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
10657762791 KENMORE
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 05/19/2017
Freezer was -5° fridge was 50° I found the upper and lower vents in the fridge was blocked with food not allowing good airflow. Compressor was drawling a little over an amp there was good heat transferred to the condenser unit tested good explain to the customer to allow good air circulation in the fridge;
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Chester Township, OH 44026
Jeff M
Job Details: 05/19/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WZF34X16DW00 WHIRLPOOL
Model FREEZER
Near Middleburg Heights, OH 44130
Jeff M
Job Details: 05/19/2017
The unit was at 0* unit tested good i could not copy the issue ; Job Cmpltd,
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details: 05/19/2017
Customer is using a lot of ice each day she is using more ice than what the icemaker can produce I did explain to where it takes around four hours to make eight cubes of ice. Unit tested good ; Job Cmpltd
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Jeff M
Job Details: 05/19/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KOSE500ESS00 KITCHENAID
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details: 05/19/2017
Found unit giving over temp error when bake is selected or at random or during bake. Element are not shorted to ground and probe tests good. Either relays are sticking or probe load failer. Needs control and probe replaced at the same time
We serviced a
WDF750SAYB1 AMANA
Model DISHWASHER
Near Olmsted Township, OH 44138
Chad P.
Job Details: 05/19/2017
Found diverter leaking. Needs diverter and seal replaced.
We serviced a
GFDS170GH0WW GE
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/19/2017
Only one glide was damaged. The felt seal was missing in the area where the glide was damaged. It was reusable but tech suggested replacing it as it
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/19/2017
Found relay on the control stuck. Causing light to stay on constantly. Concened of reduced life span for buld. Needs control and bulb replaced. Cust requests set install date. G.s. To please review control part number. Model ending is 6 does not exist on parts look up. ; ordrng 1 8206232A (lamp 40 watt) and 1 WPW10625365 (CONTROL)
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/19/2017
Found unit not defrosting. Found defrost heater unplugged. Forced a defrost. Unit not defrosting. Defrosted evap. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WFG520S0FS0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 05/19/2017
Found burner tubes compression fitting not aligned correctly. Corrected alignment and bubble tested. Op test ok. ; Job Cmpltd
We serviced a
PSHS9PGZBCSS GE
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 05/19/2017
Installed tubing and connectors. Op test ok. ; Job Cmpltd
We serviced a
KFIS25XVMS10 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/19/2017
Found duck bill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 05/19/2017
Found unit making a slight clicking noise. Removed front and drum. Inspected. No defects found. Ran unit with no drum and no pulley. No noise. Advised the noise is likely the pulley but it seems to be normal. Op test ok. ; Job Cmpltd
We serviced a
KMHS120ESS3 KITCHENAID
Model MICROWAVE
Near Avon, OH 44011
Brian B
Job Details: 05/19/2017
CC that work light bulb keeps burning out.. tested receptacle. Contacts are good. 120v when turned on. Recep is good.. Will give part # to cust. She will order new bulb.
We serviced a
WTW4915EW1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/19/2017
CC of burning smell. Checked lower components. Checked good.. ran diag. No codes. Checked for friction on drive train. None found.. ran calibration and auto test. Ran a drain and spin. Machine working as designed. Could not duplicate burning problem.. optest ok.; Job Cmpltd,
We serviced a
MEDE300VW1 WHIRLPOOL
Model DRYER
Near Bay Village, OH 44140
Brian B
Job Details: 05/19/2017
Machine not starting. Found open thermal fuse. Ohmed out heater, 10.4 ohms, not grounded. Heater good.. ohmed out outlet thermister 8.4 k ohms. Correct. Replaced fuse from t/s. Ran machine. Optest ok. Machine was just serviced. No sc and gave break on labor..; used 1 WP3392519 (THERMAL FUSE)
We serviced a
KHMS2040BSS2 KITCHENAID
Model MICROWAVE
Near Westlake, OH 44145
Brian B
Job Details: 05/19/2017
ound interlocks working intermittantly.. replaced from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Brian B
Job Details: 05/19/2017
Customer is still waiting for UI that was ordered. Whirl agreed to pay sc to come out and defrost machine again. Used steamer to defrost coil..UI Part is on backorder. Replaced freezer thermister and evap thermister which customer did redceive.. Part#'s of thermisters are wpw10384183 and wpw10383615.
We serviced a
MQU2057AEWM1 MAYTAG
Model FREEZER
Near Cleveland Heights, OH 44118
Corina H
Job Details: 05/19/2017
CC that the fz is making a loud noise and its not cooling. Found the fz fan hitting the screws on the fz mounting bracket. Checked evap for frost pattern, no pattern. Will need a new evap, drier filter and fan blade. Called GS to order parts. Will need a cfc tech.; ordrng 1 WP4-81546 (evaporator) and 1 WPW10143759 (drier-uv) and 1 WPW10445742 (blade-fan),