Service History 1414 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYM05

Near Eastlake, Ohio 44095

Jeff M

Job Details: 05/09/2018

The water fill tube is frozen the unit needs a water valve ; ordrng 1 WPW10279909 (WATER VALVE ), schdld next appmnt for 5/14 MON !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, Ohio 44060

Jeff M

Job Details: 05/09/2018

I turned the power off n back on. The units lights would still not turn on the unit needs a led board ; ordrng 1 W10830288 (LED BOARD ), schdld next appmnt for 5/15 TUE 8-12,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHEXVB01

Near Concord Township, Ohio 44077

Jeff M

Job Details: 05/09/2018

, Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MHW5100DC0

Near Reminderville, Ohio 44202

Robert A.

Job Details: 05/09/2018

Found drain pump just humming, needs pump; ordrng 1 WPW10605427 (DRAIN PUMP45.77), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/17 THU ! [***],

We serviced a

MVWB880BW0 MAYTAG

Model WASHER

Near Avon, Ohio 44011

Brian B

Job Details: 05/09/2018

Replaced tub ring. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

KRFF305ESS00 KITCHENAID

Model REFRIGERATOR

Near Strongsville, Ohio 44149

Chad P.

Job Details: 05/09/2018

Found operations normal. Advised on operations. Op test ok. ; Job Cmpltd

We serviced a

MVWB980BW0 MAYTAG

Model WASHER

Near LaGrange, Ohio 44050

Mac

Job Details: 05/09/2018

Replaced hub. Tested washer in diagnostics. All tested ok.; Job Cmpltd

We serviced a

WTW8040DW0 WHIRLPOOL

Model WASHER

Near Parma Heights, Ohio 44130

Dan

Job Details: 05/09/2018

Customer complaint that unit will not fill or start cycle, started normal wash cycle, lid locked, unit filled and advanced to agitate, ran diagnostics found f0e3(over loaded) and f0e5(off balance) error codes, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KSRX25FSST01

Near Chagrin Falls, Ohio 44023

Robert A.

Job Details: 05/09/2018

Found teeth stuck at 7oclock, replaced, op test okAllow 24hrs for ice; used 1 4317943 (ICEMAKER123.59) from stock, Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB22FKBL00

Near Middlefield Township, Ohio 44046

Robert A.

Job Details: 05/09/2018

Found unit off, turned on, can hear relay on comp clicking, replaced, comp running, good heat on highside, op test ok; used 1 8201786 (STARTER7155), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, 1085488572, Job Cmpltd,

We serviced a

GSE25HSHSS GE

Model Refrigerator

Near Willowick, Ohio 44095

Corey L.

Job Details: 05/09/2018

Installed new part, op test good

We serviced a

WTW5600XW3 Whirlpool

Model Washer

Near Gates Mills, Ohio 44040

Corina H

Job Details: 05/09/2018

CC that the unit will not wash go threw the cycle but does nothing. Ran diag f7e1 BASKET SPEED FAULT, f7e7 MOTOR UNABLE TO REACH TARGET RPM, ran a manual agitate and a manual spin. Would agitate but no spin. Replaced the actuator from t/s. Ran a calibration and a rinse and spin. Optest ok; used 1 WPW10006355 (ACTUATOR 5713)

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma Heights, Ohio 44130

Dan

Job Details: 05/09/2018

Installed new hinge and closer, unit is operating as designed ; Job Cmpltd

We serviced a

RTW4516FW2 ROPER

Model WASHER

Near Strongsville, Ohio 44136

Mac

Job Details: 05/09/2018

Found flood mode. Ran through manual test, ok. Recalibrated washer, now operating properly.; Job Cmpltd

We serviced a

CVG2420B JENN-AIR

Model COOK TOP

Near Broadview Heights, Ohio 44147

Chad P.

Job Details: 05/09/2018

Found spark mod dead. Switches all check good. Needs mod replaced. ; ordrng 1 WPY705823 (SPARK MOD)

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near Rocky River, Ohio 44116

Brian B

Job Details: 05/09/2018

Replaced gaskets and filter cover. Used steamer to form gaskets. Set temp settings. Door sealing properly. Op test ok.; Job Cmpltd

We serviced a

WRT106TFDB01 Whirlpool

Model Refrigerator

Near Andover, Ohio 44003

Brian M

Job Details: 05/09/2018

Cc no cool Found ff at 72 Fr at 70Found fan surging in and out then stopped Found no power to fan after Needs control replaced ; ordrng 1 4388931 (timer,defrost adapt)

We serviced a

WRS325FDAW04 Whirlpool

Model Refrigerator

Near Mayfield, Ohio 44143

Corina H

Job Details: 05/09/2018

Replaced the parts listed. Brought core back for return. Optest ok

We serviced a

MVWC415EW1 Maytag

Model Washer

Near Painesville, Ohio 44077

Brian M

Job Details: 05/09/2018

Cc that unit won’t start Found water turned off Turned water on Ran auto test OP TEST OK

We serviced a

WRT311FZDW01 Whirlpool

Model Refrigerator

Near Mentor, Ohio 44060

Brian M

Job Details: 05/09/2018

Installed handle OP TEST OK

We serviced a

WEG515S0FS0 Whirlpool

Model Range

Near Cleveland Heights, Ohio 44112

Corey L.

Job Details: 05/09/2018

Installed oven ignitor, op test no good, control is sending power, dsi board failing, unit needs spark module; ordrng 1 WPW10110491 (SPARK MODULE)

We serviced a

WRF535SWHZ00 Whirlpool

Model Refrigerator

Near Concord Township, Ohio 44077

Corina H

Job Details: 05/09/2018

CC that the doors are not a lined. Alined the ff doors. Optest ok

We serviced a

LGEF3043KFN Frigidaire

Model Range

Near Painesville, Ohio 44077

Corina H

Job Details: 05/09/2018

Replaced the cooktop. Optest ok.

We serviced a

GU980SCGB2 WHIRLPOOL

Model DISHWASHER

Near Aurora, Ohio 44202

Chad P.

Job Details: 05/09/2018

Found LEDs on control dead. Unable to determine what options are being selected. Also, unit is auto selecting drain cancel. Also, unit is contaminated. There is. nothing that can be done to clean unit out. Racks also rusting out. Needs console, tube, door liner and racks. Console is nla. Unit is not is non repairable at his point. ;

We serviced a

WRS586FLDM01 WHIRLPOOL

Model REFRIGERATOR

Near Timberlake, Ohio 44095

Chad P.

Job Details: 05/09/2018

Found upper door broke and lower stop broke. Needs both replaced. ; ordrng 1 LW10637748 (dor-fip) and 1 W11037957 (BRACKET),

We serviced a

WFW94HEXW2 WHIRLPOOL

Model WASHER

Near North Royalton, Ohio 44133

Mac

Job Details: 05/09/2018

Exhaust fan is making a humming noise from bearings and bellow has small hole. Office to order bellow and fan.; ordrng 1 WPW10340443 (bellow) and 1 WPW10434964 (fan)

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Strongsville, Ohio 44149

Mac

Job Details: 05/09/2018

Tested dishwasher, found the diverter and pump not starting. Office to order pump and motor assembly.; ordrng 1 WPW10671941 (pump&motor)

We serviced a

WGD6400SW0 WHIRLPOOL

Model DRYER

Near Brook Park, Ohio 44142

Dan

Job Details: 05/09/2018

Installed new idler pulley, op test good ; Job Cmpltd

We serviced a

KUDK03ITWH2 WHIRLPOOL

Model DISHWASHER

Near Olmsted Township, Ohio 44138

Dan

Job Details: 05/09/2018

Installed new handle and latch, op test good ; Job Cmpltd

We serviced a

KDTE234GWH0 KITCHENAID

Model DISHWASHER

Near North Ridgeville, Ohio 44039

Dan

Job Details: 05/09/2018

Received only a motor, needed sump assembly, ordering sump ; ordrng 1 W11085683 (pump&motor)

We serviced a

KUDS30IXBT8 KITCHENAID

Model DISHWASHER

Near Avon Lake, Ohio 44012

Dan

Job Details: 05/09/2018

Installed new tub, op test no good , unit is leaking passed lower seal, unit needs new lower seal and vapor barrier, customer does not want repair at this time;

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Dan

Job Details: 05/08/2018

Customer complaint of loud noise and ice maker is not working, fresh food section temperature at 51 degrees , freezer section temperature at 33 degrees, good frost pattern on evaporator, found frost build up into evaporator fan stopping fan, found freezer section door not sealing, cleared frost from evaporator fan, found blue wire to evaporator fan broken out of harness, unable to repair unit needs new evaporator fan, adjusted door seal, ordering fan motor ; ordrng 1 W11032800 (motor-evap

We serviced a

WTW8500BW0 WHIRLPOOL

Model WASHER

Near Strongsville, Ohio 44149

Mac

Job Details: 05/08/2018

Unit in flood mode. Put in manual to clear detergent. Went into overload after suds were gone. Unit showing errors for things that are not happening. Office to order control board.; ordrng 1 W10761028 (cntrl-elec)

We serviced a

MDB6769PAW2 Maytag

Model Dishwasher

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 05/08/2018

Installed control board OP TEST OK ;

We serviced a

110.23832100 Kenmore

Model Washer

Near Cleveland, Ohio 44104

Corey L.

Job Details: 05/08/2018

Customer complaint washer will not drain, started a drain and spin cycle, drain pump did not turn on, unit needs new drain pump, quoted repair, customer does not want repair at this time

We serviced a

MHW5500FW1 MAYTAG

Model WASHER

Near Brecksville, Ohio 44141

Chad P.

Job Details: 05/08/2018

Installed interface. Ran service mode bedding and normal wash. Op test ok; Job Cmpltd

We serviced a

LDE180 MAYTAG

Model DRYER

Near Brecksville, Ohio 44141

Chad P.

Job Details: 05/08/2018

Replaced latch and cleaned unit. Op test ok.

We serviced a

WDT750SAHV0 WHIRLPOOL

Model DISHWASHER

Near North Royalton, Ohio 44133

Chad P.

Job Details: 05/08/2018

Installed valve. Ran normal wash 2x. Op test ok. ; Job Cmpltd

We serviced a

MH6110XEB1 WHIRLPOOL

Model MICROWAVE

Near Lakewood, Ohio 44107

Brian B

Job Details: 05/08/2018

There’s problems with interlocks,not closing doors properly,also door is separated.will need new door and interlocks. Door is NLA

We serviced a

MVWC416FW0 MAYTAG

Model WASHER

Near Lakewood, Ohio 44107

Brian B

Job Details: 05/08/2018

CC that machine is damaging clothes because of sensing process. Ran diag, no codes. Reset power, ran calibration cycle. Ran cycle with clothes using normal and deep water option. Advised customer that even with deep water option, machine still goes through sensing process. Op test ok.; Job Cmpltd

We serviced a

WED9150WW1 Whirlpool

Model Dryer

Near South Euclid, Ohio 44121

Brian M

Job Details: 05/08/2018

Cc that unit will not start Found belt off idler pulley and broken pulley Needs pulley assembly replaced ; ordrng 1 W10837240 (bracket 2460),

We serviced a

MVWB835DW3 Maytag

Model Washer

Near WILOUGHBY HLS, Ohio 44094

Corina H

Job Details: 05/08/2018

Replaced the valve. Optest ok.

We serviced a

MHW3505FW1 Maytag

Model Washer

Near Cleveland, Ohio 44113

Corey L.

Job Details: 05/08/2018

Customer complaint washer will not lock, ran diagnostics found f5e2 door lock error, connections are good, wire harness is good, solenoid is working, door is locking and unlocking but not indicating it on panel, unit needs acu; ordrng 1 W11201284 (ACU)

We serviced a

WRX735SDHV00 Whirlpool

Model Refrigerator

Near Willoughby, Ohio 44094

Corina H

Job Details: 05/08/2018

CC that there is frost in the fz. Door gasket is good. Steamed out the fz. Optest ok.

We serviced a

IK8FXNGFDM00 Ikea

Model Refrigerator

Near Cleveland, Ohio 44113

Mac

Job Details: 05/08/2018

ustomer complaint water and cucumbers freezing in ff section, temp in frz is 30 and ff is 33, unit is set to its lowest/warmest setting, found service pointer W10902061, diagnostics check good, control has no marking, unit needs an updated control per pointer; ordrng 1 W10914178 (contrl-box),

We serviced a

KSSC42FMS00 Kitchenaid

Model Refrigerator

Near Bratenahl, Ohio 44108

Corey L.

Job Details: 05/08/2018

Customer complaint ice maker is leaking, customer turned cold water supply to kitchen off, when the valve was turned on there were no leaks observed, fill tube not frozen, ice maker not responding to manual jump start, also varnish has deteriorated and needs replaced, replaced ice maker, op test good; used 1 4317943 (ICEMAKER 123.59)

We serviced a

WRF540CWHW00 Whirlpool

Model Refrigerator

Near Willowick, Ohio 44095

Holly Butcher

Job Details: 05/08/2018

C that there is frost in the fz. Checked the gasket, tight seal. Steamed the frost out. Optest ok

We serviced a

110.28902790 KENMORE

Model WASHER

Near Rocky River, Ohio 44116

Dan

Job Details: 05/08/2018

Customer complaint that unit is not spinning, confirmed, found motor coupler broken, installed new coupler, op test good ; used 1 285753A (COUPLER )

We serviced a

KUDS01DJSB0 KITCHENAID

Model DISHWASHER

Near Avon, Ohio 44011

Mac

Job Details: 05/08/2018

Replaced soap dispenser, sensor, and sump assembly. All tested ok.; Job Cmpltd

We serviced a

KRMF606ESS01 KITCHENAID

Model REFRIGERATOR

Near Broadview Heights, Ohio 44147

Chad P.

Job Details: 05/08/2018

Installed deli drawer control. Op test no good. Same exact issue. Removed deli drawer and unit is working again. Techline. Bruce. Wiring must be damaged to interface. Found where wiring was kinked and rubbing on the drawer glide. None repairable out of warranty. Sr# 7721940796

We serviced a

MMV5208WS1 MAYTAG

Model MICROWAVE

Near Bay Village, Ohio 44140

Brian B

Job Details: 05/08/2018

Replaced TT motor. Tested unit. Op test ok. Micro is installed too close to cooktop. Advised customer to check install guide for minimum install distance.; Job Cmpltd,

We serviced a

WRS571CIDM01 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Brian B

Job Details: 05/08/2018

Replaced Icemaker and UI. Ran diag and tested defrost and cycled Icemaker. Op test ok. Brought back control core for return.; Job Cmpltd,

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Troy Township, Ohio 44234

Gabriel P

Job Details: 05/08/2018

Cc that unit will not power on Breaker was tripped Plugged unit in and tripped the breaker again Plugged unit into kitchen outlet OP TEST OK Leveled out the unit She needs electrician to fix breaker ;

We serviced a

MHW5100DC0 Maytag

Model Washer

Near Chardon, Ohio 44024

Brian M

Job Details: 05/08/2018

Cc that unit won’t start cycle.. Plugged unit in Found error code f3e1 water pressure sensor Ran auto test completed with out error OP TEST OK

We serviced a

PDWT200VOOWW GE

Model Dishwasher

Near Hambden Township, Ohio 44024

Brian M

Job Details: 05/08/2018

Cc that unit will not fill Found water shut off in basement .. Turned water on and it started to leak before reaching dishwasher

We serviced a

CFCP1NIZASS GE

Model Refrigerator

Near Solon, Ohio 44139

Corina H

Job Details: 05/08/2018

CC that the unit is making a noise. Ff 37 and fz 0. Found the evap fan bearing are making the noise. Called SM to order parts. ; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as)

We serviced a

KDFE104DSS1 Kitchenaid

Model Dishwasher

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 05/08/2018

CC that the dishes are not coming out cleaning. Found the pump and motor are not running. Removed front panel checked the lt blue wires 0 volts. Will need a new control and pump and motor. Called SM to order parts. ; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)

We serviced a

MEDB835DW4 MAYTAG

Model DRYER

Near Parma, Ohio 44134

Chad P.

Job Details: 05/08/2018

Replaced bezel and catch. Op test ok. ; Job Cmpltd,

We serviced a

RGD4516FW0 ROPER

Model DRYER

Near Cleveland, Ohio 44102

Dan

Job Details: 05/08/2018

Customer complaint that unit is not heating, confirmed, found ignitor glowing, burner is not lighting, unit is recieving gas, unit needs new coils, installed new coils from truck stock surplus, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10328463 (COILS)

We serviced a

MHW3505FW0 WHIRLPOOL

Model WASHER

Near Seven Hills, Ohio 44131

Chad P.

Job Details: 05/08/2018

Installed pressure switch. Cleared fault and ran service test mode 2x. Op test okay. ; Job Cmpltd

We serviced a

MDB7749SBM0 Maytag

Model Dishwasher

Near Euclid, Ohio 44123

Corey L.

Job Details: 05/08/2018

Customer complaint control not indicating selected functions, confirmed, unplugged unit for 30 seconds, reconnected power, op test good;

We serviced a

GC3PHEXNS00 Whirlpool

Model Refrigerator

Near Bainbridge Township, Ohio 44023

Corey L.

Job Details: 05/08/2018

CC that a piece broke off of the ice maker. Found the ice stripper is broken. Will need a new ice maker. Called SM to order part. ; ordrng 1 2198597 (icemaker assy 15445),

We serviced a

PSHS9PGZBCSS GE

Model REFRIGERATOR

Near Avon, Ohio 44011

Mac

Job Details: 05/08/2018

Replaced water line under refrigerator and tested, working properly.; Job Cmpltd

We serviced a

WRF989SDAE02 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Mac

Job Details: 05/08/2018

Replaced pad, deli drawer cover, and user interface. Also found that fresh food evaporator was building up with ice. Defrosted fresh food evaporator. Replaced defrost thermistor as well. All tested ok.; used 1 W10902214 (THERMISTOR)

We serviced a

WDF540PADT0 WHIRLPOOL

Model DISHWASHER

Near Parma Heights, Ohio 44130

Chad P.

Job Details: 05/08/2018

Found unit leaking from under Rh side of door. Found filter not in place and likely hitting sprayer causing it to spray under the door. Corrected filter and ran normal wash. No leaking observed. Advised to use as normal. ; Job Cmpltd

We serviced a

LSB6200KQ0 WHIRLPOOL

Model WASHER

Near Cleveland, Ohio 44109

Chad P.

Job Details: 05/08/2018

Installed lid switch. Op test ok.

We serviced a

WRT108FZDW02 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44104

Chad P.

Job Details: 05/08/2018

Installed control. Op test ok. Advised 24 hrs for normal cool to resume. ; Job Cmpltd,

We serviced a

WDT730PAHZ0 WHIRLPOOL

Model DISHWASHER

Near Avon, Ohio 44011

Brian B

Job Details: 05/08/2018

Hooked up to testing station . Ran diag, no codes. Ran test cycle, all functions normal. May have been a bad install at customer house . Op test ok. Missing front access panel. Office to order. Lowes will install. No return visit.; ordrng 1 W10871196 (ACCESS PANEL)

We serviced a

WGD5000DW3 WHIRLPOOL

Model DRYER

Near Avon, Ohio 44011

Brian B

Job Details: 05/08/2018

Replaced timer. Ran test cycle. Op test ok.; Job Cmpltd,

We serviced a

WRF560SMYB02 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44111

Brian B

Job Details: 05/08/2018

Found led assembly in freezer hanging down. Removed auger assembly and reinstalled led light. Op test ok.; Job Cmpltd,

We serviced a

GLEC30S8ABC Frigidaire

Model Range

Near Auburn Township, Ohio 44023

Corina H

Job Details: 05/08/2018

Replaced the front right burner switch. Optest ok

We serviced a

KUDM24SEWH2 Kitchenaid

Model Dishwasher

Near Willoughby, Ohio 44094

Corey L.

Job Details: 05/08/2018

ustomer complaint unit will not cycle through, started normal wash, unit indicates clean, found drain tube elbow at pump cracking but not leaking, advised customer to monitor use unit a tech returns to install drain tube, also water inlet fitting is badly calcified and has a slow drip, advised customer to contact a plumber to have fitting replaced as it is not part of the unit; ordrng 1 00668108 (DRAIN W/ELBOW 19.00)

We serviced a

KSSS36QDW04 Kitchenaid

Model Refrigerator

Near Willoughby, Ohio 44094

Corey L.

Job Details: 05/08/2018

Customer complaint of a loud noise, she heard noise then adjusted temp from recommended to zero, unit was room temp when tech arrived, adjusted temp to max while visually inspected, customer adjusted temp to zero says it does it for a sec then, found grated vent in front of compressor is rattling against frame

We serviced a

MEDC300XW0 Maytag

Model Dryer

Near Madison Township, Ohio 44057

Corina H

Job Details: 05/08/2018

CC that the unit is not heating. Dryer will work on time dry but not sensor dry. Will need a new timer. Checked the dryer vent needs to be cleaned, gave cust dryer vent wizards number. Called SM to order part. ; ordrng 1 WP8566184 (timer 13333)

We serviced a

ETW4400TQ1 Whirlpool

Model Washer

Near Cleveland Heights, Ohio 44121

Corey L.

Job Details: 05/08/2018

Customer complaint agitator fell off, confirmed agitator became detached during an out of balance load damaging agitator, unit needs new agitator ; ordrng 1 WPW10093671 (agitator),

We serviced a

WDT790SAYB2 WHIRLPOOL

Model DISHWASHER

Near Solon, Ohio 44139

Chad P.

Job Details: 05/08/2018

Installed rails. Op test ok. Advised to us as normal. Any issues contact warranty so back for service. ; Job Cmpltd,

We serviced a

KDPE234GPS0 WHIRLPOOL

Model DISHWASHER

Near Bentleyville, Ohio 44022

Chad P.

Job Details: 05/08/2018

Found sprayers clogged. Appears internal filter not catching for partials. Needs sump and sprayers replaced. ; ordrng 1 W11085683 (SUMP) and 1 W11085683 (SPRAYER) and 1 WPW10448645 (SPRAYER, UPPER)

We serviced a

JS42PPDUDB00 JENN-AIR

Model REFRIGERATOR

Near Mayfield, Ohio 44143

Brian B

Job Details: 05/08/2018

Found machine not turning on and noises coming from control board. When power pad on UI is pressed, UI powers up for one second and then turns off. Will need main control kit and also per ser pointer R4317492, will need UI assembly. ; ordrng 1 W10789107 (CONTROL 30079) and 1 WPW10468942 (CNTRL ASSEMBLY)

We serviced a

MVWB835DW3 MAYTAG

Model WASHER

Near Cleveland, Ohio 44132

Brian B

Job Details: 05/08/2018

Replaced console. Tested unit on, off multiple times, op test ok.; Job Cmpltd

We serviced a

WGD95HEXW0 WHIRLPOOL

Model DRYER

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 05/07/2018

Customer complaint of clicking sound, confirmed, found crack in drum, unit needs new drum, customer does not want repair at this time;

We serviced a

MDG9357AWW Maytag

Model Dryer

Near Beachwood, Ohio 44122

Corina H

Job Details: 05/07/2018

C that the unit is not turning on. Found the switch on the motor is not turning on. Will need a new motor. Called Sm to order parts ; ordrng 1 W10410997 (motor-drve) and 1 WP312967 (clamp) and 1 WP9703438 (ring-retnr),

We serviced a

NED4655EW1 AMANA

Model DRYER

Near North Ridgeville, Ohio 44039

Mac

Job Details: 05/07/2018

Heater relay on motor is constantly engaged when not running. Will need motor replaced. Customer does not want to repair.; Job Cmpltd

We serviced a

GB2FHDXWS04 WHIRLPOOL

Model REFRIGERATOR

Near Bainbridge Township, Ohio 44023

Chad P.

Job Details: 05/07/2018

Found relay on board for comp stuck. Replaced board and ran defrost. Advised 24 hrs for normal cooling to resume. Op test ok. ; used 1 WPW10503278

We serviced a

KSGG700ESS0 Kitchenaid

Model Range

Near Concord Township, Ohio 44077

Brian M

Job Details: 05/07/2018

nstalled gasket and spacer OP TEST OK

We serviced a

KMHC319ESS3 Kitchenaid

Model Microwave

Near MENTOR ON THE, Ohio 44060

Brian M

Job Details: 05/07/2018

c that mounting bolt is not in Found right hand bolt stripped out Needs mounting screws replaced And mounting nuts Customer to contact contractor about repositioning the mounting hole Contractor can install new screws after fixing cabinet ; ordrng 1 W10821385 (hard-mount) and 2 WP8169704 (screw)s,

We serviced a

KBFS22EWMS9 Kitchenaid

Model Refrigerator

Near Cleveland, Ohio 44106

Mac

Job Details: 05/07/2018

Customer complaint of no ice production, temp in frz -1 ff is 39 f, cycled ice maker, ice maker did not call for water, im failed, replaced

We serviced a

MGDC400VW0 Maytag

Model Dryer

Near Warrensville Heights, Ohio 44122

Corina H

Job Details: 05/07/2018

CC that the unit is not drying. Checked outside vent, good. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE

We serviced a

WRF555SDFZ02 Whirlpool

Model Refrigerator

Near WARRENSVL HTS, Ohio 44122

Robert A.

Job Details: 05/07/2018

Cust said it’s working. Cust declined repair and ice maker there

We serviced a

CCE3401B JENN-AIR

Model COOK TOP

Near Avon, Ohio 44011

Mac

Job Details: 05/07/2018

Will need to reorder cooktop. Part that was sent was completely broken.; ordrng 1 71002556 (COOKTOP

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Chagrin Falls, Ohio 44023

Chad P.

Job Details: 05/07/2018

Found GEARCASE drive shaft and basket stripped. Needs GEARCASE and basket replaced. Cust will be contacting wpl. Do not order parts unless contacted

We serviced a

MER8800FZ1 MAYTAG

Model RANGE

Near Amherst, Ohio 44001

Mac

Job Details: 05/07/2018

Found cooktop has scratch, replaced with new cooktop.; Job Cmpltd

We serviced a

WFE540H0AS0 WHIRLPOOL

Model RANGE

Near Maple Heights, Ohio 44137

Dan

Job Details: 05/07/2018

Installed new bake element, op test good ; Job Cmpltd,

We serviced a

PYE2300AYW MAYTAG

Model DRYER

Near Cleveland, Ohio 44128

Dan

Job Details: 05/07/2018

Customer complaint that unit is not starting, confirmed, unit is recieving correct power from supply, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, customer already has thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube

We serviced a

MHW5500FW1 MAYTAG

Model WASHER

Near Brooklyn, Ohio 44144

Dan

Job Details: 05/07/2018

Customer complaint that cycle times are not consistent, Ran diagnostics no error codes found, ran test cycle, all components are working, unit completed test cycle, cycle times look normal, explained to customer that time shown is an estimated time and the unit will change that time as the unit senses throughout the cycle, unit is operating as designed ; Job Cmplt

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Amherst, Ohio 44001

Mac

Job Details: 05/07/2018

Replaced ice maker. Cycled in service mode. All tested ok.; Job Cmpltd

We serviced a

KRFC704FBS00 Kitchenaid

Model Refrigerator

Near Mentor, Ohio 44060

Brian M

Job Details: 05/07/2018

Cc that unit is not cooling Found ff at 33 freezer at 3Normal OP Temps Found ff evap cover covered in ice Service pointer W11033419B states it needs a new evap cover; ordrng 1 W11167902 (EVAP COVER )

We serviced a

MEDE300VW0 MAYTAG

Model DRYER

Near Amherst, Ohio 44001

Mac

Job Details: 05/07/2018

Unit not heating. Found open heating element. Replaced element from truck stock. Tested and heated ok.; used 1 WP8544771 (ELEMENT)

We serviced a

KDFE104DBL4 Whirlpool

Model Dishwasher

Near Cleveland, Ohio 44108

Corey L.

Job Details: 05/07/2018

Customer complaint unit is leaking, found water supply fitting with a constant drip, tightened fitting, op test good, advised customer to monitor water mitigation mat over the next 24hrs for leaks;

We serviced a

KDTE304DPA0 Kitchenaid

Model Dishwasher

Near Euclid, Ohio 44123

Corina H

Job Details: 05/07/2018

Replaced the dispenser. CC that the dishes are coming out dirty. Found food in the upper spray arm. Will need a new spray arm. Advised cust the leave the water mat down for 24-48 hrs. ; ordrng 1 WPW10448645 (arm-spray),

We serviced a

WRV986FDEM01 KITCHENAID

Model REFRIGERATOR

Near Strongsville, Ohio 44136

Chad P.

Job Details: 05/07/2018

Installed control and fan. Defrosted evap. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

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