Service History 1415 | Freds Appliance

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWHA

Near Suffield Township, OH 44260

Tim G.

Job Details: 06/15/2017

Installed new fill tube and cleared ice around the fan, op test good. Cycled ice maker and found no leaks. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAW2

Near Kent, OH 44240

Tim G.

Job Details: 06/15/2017

Customers complaint is that the unit isn't always dispensing the detergent and or isnt disolving the detergent when it does. Checked units errors and found a 6-2 fill valve ele prob, 6-1 low no water, 5-2 door stuck closed, 10-1 dispenser eletrical problem. Tech checked all connections and found good. Checked the float switch for obstructions and found none. Due to the type of errors and not finding any wiring issue the cause of failure is found to be within the control. Ordering control. Tech also corrected drain hose under the sink by adding a loop. ; ordrng 1 W10595570 (cntrl-elec), schdld next appmnt for 6/21 WED !,

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Corina H

Job Details: 06/15/2017

CC that there is frost building up in the fz. Found the fz door gasket is not a tight seal. Steamed the gasket out with the steamer. Optest ok. ; Job Cmpltd,

We serviced a

GX2FHDXVB04 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina H

Job Details: 06/15/2017

Replaced the fz door gasket. Gasket is closing tight. CC that the fz door is hard to close. Found frost on the rails, steamed the frost of thr rails and lput a thin cost of vasoline on the rails. Optest ok. ; Job Cmpltd

We serviced a

WTW4950XW3 WHIRLPOOL

Model WASHER

Near Painesville Township, OH 44077

Corina H

Job Details: 06/15/2017

CC that the basket spins fast and makes a loud noise. Ran diag no codes. Ran an auto test. Ran a drain and spin. Will need a gearcase. Office to order part. ; ordrng 1 W10806333 (gearcase), schdld next appmnt for 6/20 TUE

We serviced a

GI7FVCXWQ00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44108

Corina H

Job Details: 06/15/2017

Relaced the control board. The evap fan is not running. Removed cover found it covered in ice, again. Steamed the fan, ran diag fan did not turn on. Found the drain tube is not draining. Service pointer Special Project S38253 will cover the drain tube. Will need a new evap fan and drain tube. Office to order parts. ; ordrng 1 W10619951 (tube-drain) and 1 WPW10276647 (motor-evap 15578), schdld next appmnt for 6/20 TUE

We serviced a

WRF990SLAM00 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Corina H

Job Details: 06/15/2017

CC that the ff keeps leaking water. Found the drain pan is cracked in half. Will need a new drain pan. Office to order part. Rs per cust req; ordrng 1 WPW10537710 (pan-drip 4528), schdld next appmnt for 6/21 WED

We serviced a

WRF736SDAM14 WHIRLPOOL

Model REFRIGERATOR

Near Painesville Township, OH 44077

Corina H

Job Details: 06/15/2017

I scratched the trim and the shield. Office to order parts. ; ordrng 1 W10606657 (shield) and 1 WPW10402180 (trim), schdld next appmnt for 6/19 MON

We serviced a

KRFF507ESS01 KITCHENAID

Model REFRIGERATOR

Near Munson Township, OH 44024

Chris H.

Job Details: 06/15/2017

Customer complaint that unit was leaking out of the ice bucket, ff temp at 50 set to 33, frz temp at -5 set to -5, ff evap was covered in ice build up, cleared with steamer, ff evap fan is making noise, complaint frz drawer pops, found left slide rails binding, needs left rail nd ff evap fan, confirmed with bj ordering parts; ordrng 1 W10625067 (bracket) and 1 W11033168 (FF EVAP WITH THERMISTORS ) and 1 WPW10389152 (suppor

We serviced a

M1BXXLZYB00 MAYTAG

Model REFRIGERATOR

Near Highland Hills, OH 44122

Chris H.

Job Details: 06/15/2017

Customer complaint that unit leaks from underneath unit only when the icemaker is turned on, cycled icemaker several times unit is not leaking from icemaker line, found unit has a cracked evap drain pan causing the leak, unit needs a new drain pan, confirmed with bb; ordrng 1 W10890667 (DRAIN PAN), schdld next appmnt for 6/20 TUE

We serviced a

KDFE204EBL2 WHIRLPOOL

Model DISHWASHER

Near Chester Township, OH 44026

Chris H.

Job Details: 06/15/2017

Installed new feed tube and manifold, upper rack is now engaging properly; Job Cmpltd

We serviced a

ZIRP360NXARH MONOGRAM

Model REFRIGERATOR

Near Pepper Pike, OH 44124

Chris H.

Job Details: 06/15/2017

Installed new spring, op test good ;, Job Cmpltd,

We serviced a

GHWN4250D0WW GE

Model WASHER

Near Maple Heights, OH 44137

Chris H.

Job Details: 06/15/2017

Installed new parts, op test good; Job Cmpltd

We serviced a

MTB2156GEB WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, OH 44105

Chris H.

Job Details: 06/15/2017

Installed new thermostat, op test good ; Job Cmpltd

We serviced a

WRS571CIDM01 WHIRLPOOL

Model REFRIGERATOR

Near North Olmsted, OH 44070

Dan

Job Details: 06/15/2017

Customer complaint that unit is not making any ice, cycled ice maker, ice maker did not cycle, unit flashed faulty motor error, unit needs new ice maker ; ordrng 1 W10873791 (ice maker ), schdld next appmnt for 6/20 TUE

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Cleveland, OH 44120

Dan

Job Details: 06/15/2017

Customer complaint that lid locked and customer cannot get clothes out, lid unlocked when tech arrived, customer had already recieved comtrol ordered from yesterdays diagnosis, installed new control, ran recalibration cycle, op test good ; Job Cmpltd

We serviced a

TPX24PPBGBB GE

Model REFRIGERATOR

Near Bay Village, OH 44140

Dan

Job Details: 06/15/2017

Customer complaint that unit is leaking water, found water dispenser line cracked at valve, removed cracked line, rest of line is good, reinstalled into valve, op test good ; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Westlake, OH 44145

Dan

Job Details: 06/15/2017

Customer complaint that unit was making noise and not advancing to mext cycle, found standing water in basket, unit unplugged when tech arrived, plugged unit in, found unit paused on rinse cycle, canceled cycle, water drained, ran diagnostics no error codes found, ran manual test cycle, all components are working, started normal wash cycle, unit filled and advanced to wassh cycle, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

NTW4600YQ1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44135

Dan

Job Details: 06/15/2017

Installed new suspension rods, op test good ; Job Cmpltd

We serviced a

MFF2055FRB00 MAYTAG

Model REFRIGERATOR

Near Bay Village, OH 44140

Dan

Job Details: 06/15/2017

Customer complaint that unit runs too long, found freezer section door open on right side, reset drawer tracks, door is closing now, op test good ; Job Cmpltd

We serviced a

KEBS179BSS00 KITCHENAID

Model WALL OVEN

Near Fairview Park, OH 44126

Dan

Job Details: 06/15/2017

Installed new bake element, op test good ; Job Cmpltd

We serviced a

WRT138FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44113

Dan

Job Details: 06/15/2017

Customer complaint that unit is not making ice, found ice maker not plugged in, plugged in ice maker, ice maker started cycle and filled, op test good

We serviced a

KFIV29PCMS03 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44106

Dan

Job Details: 06/15/2017

nstalled new led module, op test good ; Job Cmpltd

We serviced a

WFC7500VW2 WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44118

Dan

Job Details: 06/15/2017

Installed new motor, op test good ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, OH 44139

Robert A.

Job Details: 06/15/2017

Installed adapter/fan service kit, checked frz drawers, lubricated slides, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ05

Near Ravenna, OH 44266

Tim G.

Job Details: 06/15/2017

Customers complaint is that the unit collects and freezes water on the bottom of the fz. Checked and found the old style grommet drain. Quoted customer for updated p-trap drain and replaced same. Cleared ice and opened drain with steamer, op test good. Per service matters charge part to S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Highland Heights, OH 44143

Robert A.

Job Details: 06/15/2017

Ran diagnostics, off bal, ran recal cycle, leveled unit, ran spin, good, started normal wash, correct fill, op test ok; Job Cmpltd,

We serviced a

GE MICROWAVE B-IN

Model CVM1790SS1SS

Near Willoughby, OH 44094

Arthur V

Job Details: 06/15/2017

Found door switches not lining up properly. Adjusted switch tree. Door making contact now. Unit op test good ; Job compltd

Near Ravenna, OH 44266

Tim G.

Job Details: 06/15/2017

Whirlpool refrigerator GB2FHDXWQ05, Customers complaint is that the unit collects and freezes water on the bottom of the fz. Checked and found the old style grommet drain. Quoted customer for updated p-trap drain and replaced same. Cleared ice and opened

We serviced a

WHIRLPOOL WALL OVEN

Model KEBS207SBL04

Near Solon, OH 44139

Tim G.

Job Details: 06/15/2017

Customers complaint is that the unit is not keeping a correct temp (burning things). Checked unit and noticed the upper oven gasket torn. Tested the unit at a 350 bake and allowed to pre heat while working on the cook top. Tested the temps of both upper and lower and found with in temp. Ordering door gasket. ; ordrng 1 WP8304493 (gaskt-door), schdld next appmnt for 6/21 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00

Near MENTOR ON THE, OH 44060

Gail V.

Job Details: 06/15/2017

Cust complaint that she can put VERY little product in deli drawer without the drawer sliding forward and sometimes falling out. Austin--- file number ---7719307302. Then Rick- according to Rick (senior tech) this is the way it is designed and this is not a drawer that you are supposed to not support when you pull it out. There are no bearings or glides that support drawer and there is nothing wrong i can do to change issue for customer. : customer wants to say " this product is poor, i should not have to be so overly conscience of opening the meat drawer. I am sick of it hitting the floor!!!!!!!i can not do a full week shopping!!! I will never recommend product. Actually i want to return this overprice ,inferiority made hunk of junk. Call me and take this back!!!! This is a hardship to own !!!!!!!!!!!junk junk. Carol ivancic i am told nothing can be done!!!! ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00

Near MENTOR ON THE, OH 44060

Gail V.

Job Details: 06/15/2017

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near LaGrange Township, OH 44050

Paul H.

Job Details: 06/15/2017

Replaced control board, ran test cycle, no issues, op test ok; Job Cmpltd

We serviced a

GTZ21GBEBSS GE

Model REFRIGERATOR

Near Mayfield Heights, OH 44124

Jeff M

Job Details: 06/15/2017

The rear panel has not arrived yet. I also like to order the fan blades because of lot of noises can occur from off-balance blades. I was able to dampen the noise by shoving cardboard along the top of the panel and ceiling of the freezer section see picture.; ordrng 1 WR02X12499 (fan

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near WILOUGHBY HLS, OH 44092

Robert A.

Job Details: 06/15/2017

Ran diagnostics, no water entering unit, tested valves, low water flow, found shut off almost closed, corrected, good, water leaking on floor, reset drain hose, ran recal cycle, good started bulky load, good, propper fill, no leak found op test ok; Job Cmpltd,

We serviced a

KITCHENAID COOK TOP

Model KECC508RPB04

Near Solon, OH 44139

Tim G.

Job Details: 06/15/2017

nstalled new cooktop, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOR DISHWASHER

Model WDT710PAYM4

Near South Russell, OH 44022

Tim G.

Job Details: 06/15/2017

Installed new wiring harness, control and control panel. Tested a normal wash cycle op test good. ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW03

Near Geneva, OH 44041

Arthur V

Job Details: 06/15/2017

Getting a f70 error code. Unplug mcu still getting error. Needs main ccu part number = WPW10271606--- . Cust to call back if repair is wanted. ; , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Edgewood, OH 44004

Gail V.

Job Details: 06/15/2017

Replaced ice maker. Op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS06

Near Ashtabula, OH 44004

Arthur V

Job Details: 06/15/2017

Found ball of ice around area where refrigerant lines come into freezer. Cleared all ice and applied silicone to area around refrigerant lines ---- unit op test good ; Cllctd $200.64 cash, Job Cmpltd, saved tckt [SdLink

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Conneaut, OH 44030

Arthur V

Job Details: 06/15/2017

Found rollers faulty causing noise issue. Replaced drum rollers. IdLer pulley and belt still in good condition u op test good ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW1

Near Conneaut, OH 44030

Arthur V

Job Details: 06/15/2017

Replaced ice maker. Cycled unit op test good. Unit filled after cycling ; Job Cmpltd,

We serviced a

DRYER ELE DRYER

Model FAQE7011KW0

Near Madison Township, OH 44057

Arthur V

Job Details: 06/15/2017

Found blower wheel cracked and needs replaced. ; ordrng 1 131775600 (blwr housing w/wheel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 6/20 TUE !,

We serviced a

KENMORE DISHWASHER

Model 665.13263K113

Near Chardon, OH 44024

Robert A.

Job Details: 06/15/2017

Replaced adjusters, op test ok; used 1 W10712395 (ADJUSTED (SET OF 2)34.36) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Chardon, OH 44024

Robert A.

Job Details: 06/15/2017

Ran drain and spin, bearings making noise, replaced, ran unit, op test ok; used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KDDC24CVS01

Near WARRENSVL HTS, OH 44122

Robert A.

Job Details: 06/15/2017

Unable to move unit, need to r/s for a different techCust to make accessible; schdld next appmnt for 6/20 TUE !, saved tckt [SdLink

Near South Russell, OH 44022

Tim G.

Job Details: 06/15/2017

Whirlpool dishwasher WDT710PAYM4, installed new wiring harness, control and control panel. Tested normal wash, op test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRH19D7LF1

Near WARRENSVL HTS, OH 44122

Robert A.

Job Details: 06/15/2017

Installed door, handle and mounts, op test ok; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS0

Near Seven Hills, OH 44131

Robert A.

Job Details: 06/15/2017

Found t fuse open, jumped out, good, replaced, op test ok; used 1 W10402110 (FUSE25.18) from stock, , Job Compltd

We serviced a

JENN-AIR M/W HOOD COMBO

Model JMV8208BAS

Near Parma, OH 44129

Robert A.

Job Details: 06/15/2017

Found display dim, checked over unit, door switches good, inspected c/b some discoloration, ran unit, loud hum, checked cap can see crack, but tested good, needs mag, cap and diodeCust to replace; ordrng 1 8206562 (capactr-mg68.75) and 1 WPDE91-70063D (DIODE17.09) and 1 WPW10126786 (MAG166.63), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING)job compltd

We serviced a

WHIRLPOOL RANGE

Model WFG530S0EW0

Near Middleburg Heights, OH 44130

Robert A.

Job Details: 06/15/2017

Found bulb open, tested. Socket, tested good, checked switch, good, replaced bulb, op test ok; used 1 TJS3810 (APPLIANCE BULB) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL HOOD DOWN DRAFT

Model KHTU705SSS

Near Independence, OH 44131

Robert A.

Job Details: 06/15/2017

Found fan motor just humming, spun by hand, tried again, ng, receiving 120vac, needs motor Cust to replace; ordrng 1 WPW10242000 (FAN MOTOR477.21), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schd next appt Mon

We serviced a

JS48CXDBDB00 JENNAIRE

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Alice M.

Job Details: 06/14/2017

, I found one of the capacitors on the control board swollen and needs the new control board kit assembly. Technical Service Pointer #: W10802724C; ordrng 1 W10789107 (BOARD KIT)

We serviced a

MDG4000BWW WHIRLPOOL

Model DRYER

Near Highland Heights, OH 44143

Jeff M

Job Details: 06/14/2017

The unit is not heating i found the ignitor open. The unit is sending power too the ignitor.; ordrng 1 4391996 (ignitor flat wp)

We serviced a

WFE745H0FS0 WHIRLPOOL

Model RANGE

Near Garfield Heights, OH 44125

Jeff M

Job Details: 06/14/2017

The trim came broken and i order the black trim. It should've been the black stainless trim; ordrng 1 W10842333 (TRIM)

We serviced a

PP9830DJ1BB GE

Model COOKTOP

Near Avon, OH 44011

Paul H.

Job Details: 06/14/2017

Contacts on fan switch are worn causing fan to not disengage, ordering fan switch; ordrng 1 WB24X10174 (switch)

We serviced a

WRS325FNAE00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Paul H.

Job Details: 06/14/2017

Cold solder joint on main LED board has bad connection, causing intermittent strobing, needs replaced, ordering LED control; ordrng 1 WPW10515058 (light)

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

Robert A.

Job Details: 06/14/2017

an diagnostics, no codes, ran auto test, lower oven failure, checked connections on element and element, good, found t fuse for drawer oven open, needs t fuse; ordrng 1 WP3196548 (T FUSE), schdld next appmnt for 6/19 MON !,

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near Deerfield Township, OH 44411

Tim G.

Job Details: 06/14/2017

Complaint that the door seal is falling off and that the bottom burner cover is not installed correctly. Installed cover and found the rubber gasket torn (see pic). Unit needs gasket. ; ordrng 1 WPW10535778 (gaskt-door), schdld next appmnt for 6/19 MON !,

We serviced a

CFCP1NIXCSS GE

Model REFRIGERATOR

Near Bay Village, OH 44140

Paul H.

Job Details: 06/14/2017

Replaced main control, unit powered up, cooling and all lights on, op test ok.; Job Cmpltd,

We serviced a

WFG515S0EB0 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44039

Paul H.

Job Details: 06/14/2017

Replaced bake burner, bake igniter, gas valve and wire harness, preheated to 350 to test, heated and held temp, residue in oven is cooking off, set 20 min timer, explained burn-out to customer; Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KFES530ESS0

Near Solon, OH 44139

Tim G.

Job Details: 06/14/2017

Installed new control and tested, op test good. Tech advise the customer that they dont have an anti tip bracket installed on their unit to prevent the unit from tipping forward when the door is open. Tech advised the customer that it is mandatory for all units to have one installed. ; Job Cmpltd,

We serviced a

AGR6303MFS0 AMANA

Model RANGE

Near North Ridgeville, OH 44035

Paul H.

Job Details: 06/14/2017

Replaced spark module, tested by lighting surface burners, op test ok.; Job Cmpltd

We serviced a

PFS22MISBWW GE

Model REFRIGERATOR

Near Chardon, OH 44024

Jeff M

Job Details: 06/14/2017

Customer left the door open allowing frost to accumulate in the freezer section. Also the waterline was Dripping customer stated it was leaking so i move the fridge to check the waterline I found a small crack in the waterline allowing it to spray water out. Customer will have a plumber repair the waterline

We serviced a

GZ25FSRXYY WHIRLPOOL

Model REFRIGERATOR

Near Painesville Township, OH 44077

Jeff M

Job Details: 06/14/2017

The unit was not making ice. The unit was sending power too the icemaker. I installed the ts new part unit op tested good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258DEE00

Near Bedford, OH 44146

Tim G.

Job Details: 06/14/2017

nstalled new pantry drawer and icemaker. Cycled icemaker, op test good. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Ravenna, OH 44266

Tim G.

Job Details: 06/14/2017

Customers complaint that the unit isnt washing well, not getting clothing completely wet, and no spinning out large items. Checked unit and found a stored F0E3 (overload) and F0E5 (off balance load). Checked the units suspension and found good. Per the tech sheet checked for something causing friction between the tub and basket and found basket to move freely. Tested the unit on the cycle the customer says isnt working correctly (bedding) and found the unit to fill about 3/4 full of water. Suggested to the customer that they load items evenly around the wash plate and not on top. Also suggested to the customer to use the deep clean cycle to help disolve all the detergent. Both errors are caused by off balance loads. Tech advised the customer to do like fabric loads to further issues. ; Job Cmpltd,

We serviced a

AER5735QAS AMANA

Model RANGE

Near Painesville Township, OH 44077

Jeff M

Job Details: 06/14/2017

A storm knocked the power out the oven did not turn back on when the power came on. I am plug the unit plugged it back in unit tested good

We serviced a

MVWC415EW MAYTAG

Model WASHER

Near Mentor, OH 44060

Jeff M

Job Details: 06/14/2017

I found the guard was rubbing against the pulley I had spacers unit tested good; Job Cmpltd,

We serviced a

JGS9900BDB JENNAIRE

Model RANGE

Near Concord Township, OH 44077

Jeff M

Job Details: 06/14/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KUDP230BWH0 KITCHENAID

Model DISHWASHER

Near Highland Heights, OH 44143

Jeff M

Job Details: 06/14/2017

Dishwasher was producing a lot of sides somebody put Dawn dish soap instead of dish washer soap. I added about a cup of milk started and you canceled the cycle if you times clean the dishwasher out to unit tested good.

We serviced a

MDB4949SDE3 MAYTAG

Model DISHWASHER

Near Cleveland Heights, OH 44121

Jeff M

Job Details: 06/14/2017

The unit was unlvl. I relvled the unit op tested good ; Job Cmpltd

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near MAYFIELD VILLAGE, OH 44143

Jeff M

Job Details: 06/14/2017

Their original complaint is the icemaker is not producing any ice unfortunately by the time I got there the bin was full of ice I cannot duplicate the issue most likely the icemaker was jammed; Job Cmpltd

We serviced a

GTS18GBRERWW GE

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Jeff M

Job Details: 06/14/2017

I found the unit was not defosting the Bi metal was open I replaced with the truck stock unit tested good; used 1 WR50X10010 (DEFROST THERMOSTAT) from stock

We serviced a

WDT780SAEM WHIRLPOOL

Model DISHWASHER

Near Bedford Heights, OH 44146

Jeff M

Job Details: 06/14/2017

Installed new part unit op tested good ; Job Cmpltd

Near Bedford, OH 44146

Tim G.

Job Details: 06/14/2017

Maytag refrigerator MBF2258DEE00, Installed new pantry drawer and icemaker. Cycled icemaker, op test good.

We serviced a

KSRJ25FXMS03 KITCHENAID

Model REFRIGERATOR

Near Strongsville, OH 44136

Paul H.

Job Details: 06/14/2017

Replaced valve and control, installed bulbs, lighting working in unit now, ice maker cycled but did not actuate valve assembly, continuously cycles, followed tech sheet and diagnosed optics, good, IM is noisy while cycling, has worn contacts, ordering ice maker; ordrng 1 WPW10300023 (icemaker)

We serviced a

KGRS505XSS03 KITCHENAID

Model RANGE

Near North Olmsted, OH 44070

Paul H.

Job Details: 06/14/2017

Old bake igniter shorting to chassis, Replaced bake igniter, ran preheat at 350, op test ok;

We serviced a

WSZ57L18DM00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 06/14/2017

Replaced control, cycled on and displayed setting, op test ok.; Job Cmpltd,

We serviced a

WBSE3120B2WW GE

Model WASHER

Near Avon Lake, OH 44012

Paul H.

Job Details: 06/14/2017

Replaced transmission and trans nut, started test cycle, noise has vanished, op test ok; Job Cmpltd

We serviced a

GTWN7450D0WW GE

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 06/14/2017

4, X4g86Deepwell socket doesnt fit. Spoke with a.b. Found tool but it will not fit as it is square. Advised to call techline. Techline: advised on socket. 1 5/16 thinwall deep well socket. Impact 6point. P/n. Wx05x10022 usa professional. 7342ht ; ordrng 1 WX05X10022 (impact socket 1/2 dr)

We serviced a

JJW2730WS02 WHIRLPOOL

Model WALL OVEN

Near North Royalton, OH 44133

Chad P.

Job Details: 06/14/2017

Found rack now failing. It is dislodging and popping up from the front and when its position is corrected it slips over front rework clips. Also, upper rack has lots of play left to right. Called rework number. Unit is in for product review. Tech removed rack. 7719249741; Job Cmpltd,

We serviced a

WMH53520CS5 WHIRLPOOL

Model MICROWAVE

Near Highland Heights, OH 44143

Corina H

Job Details: 06/14/2017

CC that the underneath light switch does not work. Removed bottom panel, checked to see if there was a pinch wire. Checked voltage from the light to the board 120v. The light does not turn on or off unless you loose or tighten the bulb. Will need a new control board. ; ordrng 1 W11100597 (CONTROL BOARD), schdld next appmnt for 6/20 TUE

We serviced a

WRS322FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina H

Job Details: 06/14/2017

Replaced the lights. Optest ok.; Job Cmpltd,

We serviced a

MDB4949SDZ0 MAYTAG

Model DISHWASHER

Near MENTOR ON THE, OH 44060

Corina H

Job Details: 06/14/2017

CC that the middle wash arm gets stuck when washing and there is soap still on the dishes. Found the cust is using an off brand of detergent. Reattached the middle arm. Ran a normal cycle. The middle arm is moving freely. Advised cust to run hot water before starting the cycle and gave a sample of finish to try. Optest ok. ; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near MENTOR ON THE, OH 44060

Corina H

Job Details: 06/14/2017

Replaced the gearcase and cam. Ran a calibration and drain and spin. Optest ok.; Job Cmpltd

We serviced a

WSF26C3EXW01 WHIRLPOOL

Model REFRIGERATOR

Near Eastlake, OH 44095

Corina H

Job Details: 06/14/2017

Replaced the door cams on ff and fz. Optest ok. ; Job Cmpltd,

We serviced a

ABB1921BRW00 AMANA

Model REFRIGERATOR

Near Cleveland, OH 44110

Corina H

Job Details: 06/14/2017

Replaced the door switch. Lights turn on. Optest ok.; Job Cmpltd

We serviced a

ED2KHAXVQ01 WHIRLPOOL

Model REFRIGERATOR

Near Waite Hill, OH 44094

Corina H

Job Details: 06/14/2017

Replaced the arm dispsr. Brought control back.dispensed ice, optest ok. ; Job Cmpltd,

We serviced a

KFIS29PBMS00 KITCHENAID

Model REFRIGERATOR

Near MIDDLEBRG HTS, OH 44130

Chris H.

Job Details: 06/14/2017

Customer complaint that unit is not cooling properly, frz temp at 15 ff temp at 56 , normal frost build up at top of evaps related to the old style ff evap, unit has discoloration on evap cover, tech broke ff evap cover during installation, unit needs a new style ff evap dye drier and compressor, spoke with gs ordering parts CFC JOB ALLOW EXTRA TIME DUAL EVAP CFC JOB ALLOW XTRA TIME ; ordrng 1 W10276644 (compressor) and 1 W10633627 (motor-evap) and 1 W10917531 (FF EVAP) and 1 WPW10501260 (cover-evap), schdld next appmnt for 6/19 MON

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Olmsted Falls, OH 44138

Chris H.

Job Details: 06/14/2017

Customer complaint that unit is vibrating all over, unit is in a trailer with weak floors, tech did absolute best to level unit, could hear cam getting caught, replaced cam from ts, no good threads on gearcase are stripped out,unit needs a new gearcase, spoke with gs ordering part ; ordrng 1 W10771760 (gearcase), used 1 W10721967 (PULLEY) from stock, schdld next appmnt for 6/19 MON

We serviced a

MDB7749SAM1 MAYTAG

Model DISHWASHER

Near Cleveland, OH 44111

Chris H.

Job Details: 06/14/2017

Customer complaint that units user interface is not always responding and start button blinks, found silver migration on ribbon cable that falls uner tsb# w10732429b contacted whirlpool techline to get sr number s25462 only covers part ref #7719284968, spoke with gs ordering part ; ordrng 1 W10811169 (panel-cntl SS), schdld next appmnt for 6/19 MON

We serviced a

MSD2542VEB01 MAYTAG

Model REFRIGERATOR

Near Parma, OH 44134

Chris H.

Job Details: 06/14/2017

Customer wanted water connected, someone has cut off connection on unit, connected lines using guess fitting, customer signed property damage waiver, advised plastic line is a flood hazard and should be replaced with a copper or steel braided line, customer also has bullet peircing valve instructed this should be replaced with a ball style valve, unit dispensed water icemaker mold filled no leaks found; used 1 2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock, Job Cmpltd

We serviced a

WRF560SMYM05 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Chris H.

Job Details: 06/14/2017

Customer complaint that unit is leaking out freezer, found evap drain tube clogged with debris, steamed out, op test good; Job Cmpltd

We serviced a

MGDB850YG3 MAYTAG

Model DRYER

Near North Olmsted, OH 44070

Chris H.

Job Details: 06/14/2017

started unit on high heat for 30 minutes, unit heats no strange or abnormal noises heard, unit operates as deaigned ; Job Cmpltd

We serviced a

MVWC415EW2 WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Chris H.

Job Details: 06/14/2017

Installed new gearcase, cam broke during removal, replaced from ts, op test good; used 1 W10721967 (PULLEY) from stock, Job Cmpltd

We serviced a

GI6SDRXXB03 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44111

Chris H.

Job Details: 06/14/2017

Installed new endcap, op test good; Job Cmpltd,

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Cleveland Heights, OH 44118

Chris H.

Job Details: 06/14/2017

Installed new user interface, op test good; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Cleveland, OH 44120

Dan

Job Details: 06/14/2017

Customer complaint that unit will not advance passed wash cycle, ran diagnostics found f7e5(shifter fault), f5e3(lod unlock fault), f5e2(lid lock fault, and f2e1(stuck key) error codes, lid lock tests good, unit needs new control per tech sheet; ordrng 1 W11116592 (CNTRL), schdld next appmnt for 6/19 MON

We serviced a

253.60502413 KENMORE

Model REFRIGERATOR

Near Cleveland, OH 44110

Dan

Job Details: 06/14/2017

Customer complaint that fresh food section door gasket is falling off, confirmed, unable to reinstall gasket unit needs new fresh food section door gasket, ordrng 1 242193203 (GASKET)

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