We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Chagrin Falls, Ohio 44023
Robert A.
Job Details:
05/01/2018
Ran diognostic no codes, ran test 51, all passed, ran spin cycle, good, tighten rotor, cluck and stator, ran again, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Chagrin Falls, Ohio 44022
Robert A.
Job Details:
05/01/2018
Installed sump asm, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WDF330PAHB1 WHIRLPOOL
Model DISHWASHER
Near Parma, Ohio 44129
Dan
Job Details:
05/01/2018
Customer complaint that unit is leaking, found unit leaning forward, leveled unit, no leaks found, unit is operating as designed ; Job Cmpltd
We serviced a
FFHB2740PPAA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, Ohio 44035
Mac
Job Details:
05/01/2018
Replaced ice maker and cover. Tested refrigerator. Refrigerator is operating properly.; Job Cmpltd
We serviced a
GLWN2800D1WS GE
Model WASHER
Near Lorain, Ohio 44053
Mac
Job Details:
05/01/2018
Found blockage in drain pump. Cleared blockage, ran washer. Washer is operating properly.; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Olmsted Falls, Ohio 44138
Chad P.
Job Details:
05/01/2018
Found venting restricted. Advised to have venting cleaned. Unit is heating okay. ; Job Cmpltd
We serviced a
WTW7040DW0 Whirlpool
Model Washer
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/01/2018
Installed pump ran auto test and calibration test OP TEST OK ;
We serviced a
FRT21IS6BBP Frigidaire
Model Refrigerator
Near Westlake, Ohio 44145
Corey L.
Job Details:
05/01/2018
Customer complaint fridge or freezer not cooling, temp in frz 57 degrees and 60 in ff section, evap fan and condenser fans are running, compressor is running, found ice build up on solder joint of evap high side, tapped the system and found unit in a vacuum, added refrigerant and frost pattern improved, there is a leak in the evap, unit needs evap replaced 5303918274, ; used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
KDRP407HSS4 Kitchenaid
Model Range
Near Cleveland, Ohio 44102
Corina H
Job Details:
05/01/2018
CC that the oven is not heating. Cust just did a cleaning and the oven turn off. Found the thermostat is open. Call TG to order part. ; ordrng 1 WP9759243 (thrmst-fix 5783)
We serviced a
KDTM354DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, Ohio 44102
Corina H
Job Details:
05/01/2018
CC that the dw is not putting water into the unit. Found the wires to the water valve were not connected. Wired the connection. Optest ok.
We serviced a
ARB2107AB WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, Ohio 44122
Chad P.
Job Details:
05/01/2018
Found unit not defrosting. Advanced timer into defrost. No power to heater. Bi metal open. Needs replaced. ; ordrng 1 WP10442411 (BI METAL)
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Brooklyn, Ohio 44144
Dan
Job Details:
05/01/2018
Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components are working, unit is operating as designed ; Job Cmpltd
We serviced a
MRT118FFFH01 MAYTAG
Model REFRIGERATOR
Near Bedford, Ohio 44146
Dan
Job Details:
05/01/2018
Customer complaint of vibration noise, compressor, condenser fan and evaporator fan are running, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, Ohio 44074
Mac
Job Details:
05/01/2018
Replaced main control board. Ran calibration cycle and automatic test cycles. All tested ok. No errors. ; Job Cmpltd
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Olmsted, Ohio 44070
Brian B
Job Details:
05/01/2018
Replaced sump, control, panel, dispenser and stop clips on upper rack. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
05/01/2018
Customer complaint unit doing weird things in rinse cycle, ran diagnostics, found F0e2 over suds, and F2e1 stuck key, cleared codes, customer stated she is using two detergent pods most of the time, I explained why using too much soap is a bad thing, only need 1-2 tbsp of a HE detergent, unit is operating as designed; Job Cmpltd
We serviced a
DG312 Maytag
Model Dryer
Near Cleveland, Ohio 44109
Corina H
Job Details:
05/01/2018
CC that the unit will not heat. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the ignitor is open, has 120 volts going to the ignitor. Replaced ignitor from t/s. Optest ok. ; used 1 279311 (IGNITOR 4242)
We serviced a
WDF520PADM0 WHIRLPOOL
Model DISHWASHER
Near South Euclid, Ohio 44121
Chad P.
Job Details:
05/01/2018
Installed drain hose. Op test ok. ; Job Cmpltd,
We serviced a
WGD6400SW0 WHIRLPOOL
Model DRYER
Near Brook Park, Ohio 44142
Dan
Job Details:
05/01/2018
Customer complaint of loud noise, confirmed, noise is coming from idler pulley, unit needs new idler pulley; ordrng 1 8547174V (pulley-idr)
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Lyndhurst, Ohio 44124
Brian M
Job Details:
05/01/2018
Cc that unit is snagging the towels and hard to start machine Found a hook In there dryer causing the snagging did not remove just pointed it out to customer Ran diagnostics found error F1E1 F1E2Main control fault, motor control fault Can not duplicate issue Pre Id control board If hard start continues ; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, Ohio 44070
Dan
Job Details:
05/01/2018
Installed all parts, compressor started, op test good ; Job Cmpltd
We serviced a
LDE8414ACE WHIRLPOOL
Model DRYER
Near North Olmsted, Ohio 44070
Dan
Job Details:
05/01/2018
Installed new blower wheel, op test good ; Job Cmpltd
We serviced a
MVWB835DW3 Maytag
Model Washer
Near WILOUGHBY HLS, Ohio 44094
Corina H
Job Details:
05/01/2018
CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve.; ordrng 1 W11172234 (VALVE )
We serviced a
LFHB2741PFBA FRIGIDIARE
Model REFRIGERATOR
Near North Olmsted, Ohio 44070
Dan
Job Details:
05/01/2018
Installed new ice box seal kit, op test good ; Job Cmpltd
We serviced a
AMV2307PFS WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, Ohio 44039
Mac
Job Details:
05/01/2018
Found some keys on keypad not working. Office to order front panel.; ordrng 1 W10918931 (panl-cntrl)
We serviced a
WDF320PADB2 WHIRLPOOL
Model DISHWASHER
Near Berea, Ohio 44017
Mac
Job Details:
05/01/2018
Dishwasher not advancing through cycle after filling. Found control board sending voltage to sump but motor not pumping. Customer does not want to repair.
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Westlake, Ohio 44145
Mac
Job Details:
05/01/2018
Replaced washer bearing kit and washplate. Tested washer. Washer is operating properly.; Job Cmpltd
We serviced a
KDTE104EBL1 KITCHENAID
Model DISHWASHER
Near Elyria, Ohio 44035
Mac
Job Details:
05/01/2018
Unit fills with water but does not wash. Voltage to sump is 120 vac. Sump motor not engaging. Replaced sump and motor assembly from truck stock. Tested ok. No leaks.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WDF550SAAS WHIRLPOOL
Model DISHWASHER
Near Parma, Ohio 44130
Chad P.
Job Details:
05/01/2018
Installed parts listed. Op test no good. Unit will now go into diagnostics but still will not energize the components. Found latch not striking neutral door switch. Switches both check good. Needs latch assy replaced. ; ordrng 1 WPW10567588 (LATCH
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, Ohio 44136
Chad P.
Job Details:
05/01/2018
Found unit will not run service mode. Ran drain spin. No op. and shifter doing nothing. Motor and wiring checks good. No power to motor. Shifter fault stored. Needs shifter and control replaced. ; ordrng 1 W10913953 (SHIFTER) and 1 W11162438 (CONTROL)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, Ohio 44149
Chad P.
Job Details:
05/01/2018
Found coin binding agitator. Removed and ran calibration and service test mode. Op test ok. ; Job Cmpltd
We serviced a
JIC4536XB00 JENN-AIR
Model COOK TOP
Near North Royalton, Ohio 44133
Chad P.
Job Details:
05/01/2018
Installed control and programmed. ; Job Cmpltd
We serviced a
MHW7000XG1 MAYTAG
Model WASHER
Near Avon Lake, Ohio 44012
Brian B
Job Details:
05/01/2018
Replaced drain pump. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
WMH32517AB2 WHIRLPOOL
Model MICRO OVEN
Near Avon Lake, Ohio 44012
Brian B
Job Details:
05/01/2018
found intermittant interlocks. Replaced interlocks from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
KSF26C7XYY00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, Ohio 44012
Brian B
Job Details:
05/01/2018
Removed Freon, Replaced evap and dye filter. Pulled vacuum to 30”, held, recharge 5.3 oz Freon. Ran diag step 4, monitored pressures. Closed system, op test ok.; Job Cmpltd
We serviced a
MBF2258FEZ01 Maytag
Model Refrigerator
Near Chesterland, Ohio 44026
Brian M
Job Details:
04/30/2018
Cc that unit is dripping water on bottom of freezer Found ice build up on freezer floor and drip pan full of ice Needs drain tube replaced per Special Project S38253Used drain tube from T/SOP TEST OK ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WEE745H0FS1 Whirlpool
Model Range
Near Solon, Ohio 44139
Gabriel P
Job Details:
04/30/2018
nstall listed parts Control panel was damage on arrival Ordering anotherOP TEST No good upon plugging the stove back in there was not 240 v coming from outlet to the stove Needs an electrician to verify power then reschedule Cc that unit will not level out .. chassis seems to be tweaked Making it not able to sit flush on both sides of counter ; ordrng 1 W10884503 (panl-cntrl),
We serviced a
MGDC300XW1 Maytag
Model Dryer
Near Lakewood, Ohio 44107
Corey L.
Job Details:
04/30/2018
Customer complaint unit is not heating, vent disconnected when tech arrived, customer said he is replacing it this evening with a solid metal vent, customer stated vent was fairly clogged when he removed the vents, started timed dry, unit is hopping on rollers, unit is not heating, found thermal fuse open, quoted customer for rollers and thermal fuse, replaced parts with truck stock, op test good; used 1 WP3392519 (THERMAL FUSE 15.30), and 1 WPW10314173 (SUPPORT ROLLER 16.58)
We serviced a
MGR8800FW0 Maytag
Model Range
Near Lakewood, Ohio 44107
Corey L.
Job Details:
04/30/2018
Customer complaint exterior door glass is has a gap she noticed while wiping, tightened brackets for outer door glass, op test good;
We serviced a
KFES530ESS0 Kitchenaid
Model Range
Near Cleveland, Ohio 44113
Corey L.
Job Details:
04/30/2018
Customer complaint of f6e9 error code when preheating, ran diagnostics found f6e9 appliance manager lost communication, cleared codes, reset control, started control auto test, f2e1 stuck key was displayed, started bake cycle set at 400 degrees, unit heated to 400 degrees, techline suggests to monitor and is code reappears see if there have been power outages or surges in the area as this is most likely the cause, also if it happens unplug or cut power to the unit for one minute to reset the boards to talk with each other again since we have replaced every component in the unit that would be causing the miscommunication to occur;
We serviced a
MVWB835DW3 Maytag
Model Washer
Near WILOUGHBY HLS, Ohio 44094
Corina H
Job Details:
04/30/2018
CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve. Called SM to order part. ; ordrng 1 W11172234 (VALVE ),
We serviced a
KRMF706ESS00 Whirlpool
Model Refrigerator
Near Cleveland, Ohio 44124
Corina H
Job Details:
04/30/2018
CC that the unit is saying PO. when arriving the UI is flashing P.O. FZ 37 FF 44. The unit turned off by itself when standing there. Checked the voltage at outlet when turning unit on. The voltage stayed at 120v when the compressor turned on. Will need the controls and UI. Called SM to order parts. ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec),
We serviced a
WFW9150WW01 Whirlpool
Model Washer
Near Solon, Ohio 44139
Robert A.
Job Details:
04/30/2018
C that the washer is not draining and is leaking water. Pulled drain pump found socks in the pump. Cleaned pump. Ran a normal load and a drain spin. Optest ok
We serviced a
KBMS1454BSS0 Kitchenaid
Model Microwave
Near Solon, Ohio 44139
Corina H
Job Details:
04/30/2018
Found that I just need to adjust the door cams. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Mentor, Ohio 44060
Arthur V
Job Details:
04/30/2018
Customer states temp in fresh food area is not cold enough. Temp on top shelf in fresh food at 35 deg. Temp on bottom shelf is 36 deg set at one bar (warmest setting)temp in freezer 04 deg set at two bars talked to David at techline file number 7721874430. THE USER GUIDE IS INCORRECT. THEY USE BARS 1-5 to set temp. In the users guide they tell the consumer 5 bars is warmest and one bar is coldest when it is exactly the opposite. Advised cust to leave settings at the recommended setting 3 bars. Also there is a check mark at the three bar setting re leveled so that doors were even at the top. ; Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model ATF8000FG1
Near Painesville, Ohio 44077
Arthur V
Job Details:
04/30/2018
Customer getting a e38 error code Techsheet does not have a e38 error code listed. Called Frigidaire techline and talked to Mike After running diagnostics unit getting a e5e unit needs a main bd and a motor control bd. Est = 89.95 sc. 110.00 labor. Parts 380.69. Parts needed are 1-137007000. And 1-134743500. Total est = 621.28. Customer does not want repaired——- customer to replace unit. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Roaming Shores, Ohio 44085
Arthur V
Job Details:
04/30/2018
Upon arrival unit will not power up. Put unto diagnostics getting a f6e2 error twice. Replaced main control and console assembly. Ran a service diagnostics verification cycle and it passed. Then i tested on normal cycle. Unit filled and agitated properly. Drained out water. Pump and spin working as designed. Op test good. Took core for return ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Aurora, Ohio 44202
Robert A.
Job Details:
04/30/2018
Installed sump, ran diagnostics cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Streetsboro, Ohio 44241
Robert A.
Job Details:
04/30/2018
Installed valve and disps, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kent, Ohio 44240
Robert A.
Job Details:
04/30/2018
Found lid switch broken needs switch; ordrng 1 WP8318084 (LID SWITCH30.65), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/2 WED 9-12,
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Streetsboro, Ohio 44241
Corina H
Job Details:
04/30/2018
Replaced the parts listed. The pulley nut would not come off and the actuator, was covered in oil. Ran a calibration. Optest ok. used 1 W10721967 (PULLEY), and 1 WPW10006355 (ACTUATOR)
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Cleveland, Ohio 44134
Corey L.
Job Details:
04/30/2018
Started manual high speed spin, unit does excessively shake, Installed new suspension, shaking did get slightly better but customer unhappy with the change, he is dissatisfied with the units design
We serviced a
GI5FVAXVB00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, Ohio 44012
Dan
Job Details:
04/30/2018
Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 41 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER)
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Westlake, Ohio 44145
Dan
Job Details:
04/30/2018
Installed new user interface and tracks, op test good ; Job Cmpltd
We serviced a
FWT449GFS1 FRIGIDIARE
Model WASHER
Near Cleveland, Ohio 44113
Dan
Job Details:
04/30/2018
Customer complaint that unit smells and customer wants unit looked over, all functions working correctly, advised customer to use affresh to clean unit out and on proper soap usage, unit is operating as designed
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, Ohio 44149
Mac
Job Details:
04/30/2018
Customer complaint was for washer not filling with very much water and making strange noises when agitating. Found error for long fill, no fill. Tested all components in manual test mode. All components tested ok.
We serviced a
WFG525S0HZ0 WHIRLPOOL
Model RANGE
Near Columbia Station, Ohio 44028
Mac
Job Details:
04/30/2018
Found bottom panel in oven loose, reattached, bottom panel has a warp in it. Office to order another bottom panel.; ordrng 1 WP3195097 (bottm-oven)
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, Ohio 44136
Chad P.
Job Details:
04/30/2018
Installed foot and screws. Op test ok. ; Job Cmpltd,
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
04/30/2018
Installed parts listed. Cover not delivered. Should be in today. Showed Cust how to install it. He will do it. No need to return. Job Cmpltd
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Parma, Ohio 44134
Chad P.
Job Details:
04/30/2018
Found unit with standing water. Pump not running. Removed pump and a nail fell out. Reinstalled. Op test ok. Advised on checking pockets.
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, Ohio 44126
Brian B
Job Details:
04/30/2018
CC that machine stopped cooling. Checked temps, 3 frz, 40 ff, temps are normal. Freezer evap evenly frosted, compressor and fans running. Entered diag and ran step 3, fans and damper working. Ran step 5, compressor speed, ramped up to high speed then back down, working properly. Sealed system checks ok.. machine working properly at this time. Customer unplugged, this may have reset main control. Op test ok.; Job Cmpltd
We serviced a
SDG2606AWW WHIRLPOOL
Model DRYER
Near Fairview Park, Ohio 44126
Brian B
Job Details:
04/30/2018
Machine making loud noise and not blowing air. Removed front and drum. Found blower wheel broken. Could not remove blower wheel from motor shaft shank is broken. Will need to order new motor, blower housing and wheel. Will also need new belt and idler pulley. R/s per Cust req.; ordrng 1 56000 (blower wheel) and 1 56020 (blower hsg) and 1 WP2200376 (MOTOR) and 1 WP40111201 (BELT) and 1 WPY54414 (IDLER PULLEY)
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Parma, Ohio 44130
Brian M
Job Details:
04/30/2018
Cc that unit does not spin out all the time Ran diagnostics found error for off balance load Ran auto test and calibration mode OP TEST OK Advised Cust on overloading and out of balance loads ; Job Cmpltd,
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Parma, Ohio 44130
Brian M
Job Details:
04/30/2018
Installed ice maker and wire harness Ice maker rotating and calling for water but nothing Checked power at water valve has power but not releasing Needs water valve replaced ; ordrng 1 WP12544124 (valve
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFW0
Near Willoughby, Ohio 44094
Jeff M
Job Details:
04/30/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model ATF7000EP
Near Chesterland, Ohio 44026
Jeff M
Job Details:
04/30/2018
The units rear bearing are failing. The rear bearings are not available. Estimate only ; ordrng 1 134721310 (shell,tub,rear N/A) and 1 137105900
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431KB1
Near Madison, Ohio 44057
Jeff M
Job Details:
04/30/2018
Installed new part unit op tested good. In the process of pushing the sump in place I put too much pressure on that metal screen and indented it. ; ordrng 1 154283005 (filter assy), schdld next appmnt for 5/2 WED 8-12,
We serviced a
GENERAL ELECT REFRIGERATOR
Model DFE28JSKESS
Near Geneva, Ohio 44041
Arthur V
Job Details:
04/30/2018
Found ice funnel cracked and needs replaced ; ordrng 1 WR17X13099 (funnel ice), schdld next appmnt for 5/4 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Diamond, Ohio 44412
Robert A.
Job Details:
04/30/2018
Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,
We serviced a
MED7500YW2 Maytag
Model Dryer
Near Cleveland Heights, Ohio 44106
Corey L.
Job Details:
04/30/2018
When pulling dryer out of closet I found the foil style vent pinched behind washer and with more than 5 90degree bends restricting airflow, customer had semi rigid metal vent behind foil vent that had not been stretched yet, removed foil style vent replaced with semi rigid vent, found tco open, replaced tco op test good, found a bracket holding one of the coils in the element broke allowing coil to sag, unit needs new element assembly ; ordrng 1 WP8182528 (element)
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Diamond, Ohio 44412
Robert A.
Job Details:
04/30/2018
Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,
We serviced a
WTW8800YC1 Whirlpool
Model Washer
Near Windham, Ohio 44288
Corina H
Job Details:
04/30/2018
CC that you sent the control on a cycle and it goes to a different cycle and the spin cycle is loud. When setting the cycle to a white load the control goes to a clean wash cycle. Ran a drain and spin and the bearings are bad. Will need a new control, UI hub and bearings. ; ordrng 1 W10435302 (bearing) and 1 W10761635 (cntrl-elec) and 1 W10820039 (hub) and 1 WPW10404675 (console)
We serviced a
WED8800YC1 Whirlpool
Model Dryer
Near Windham, Ohio 44288
Corina H
Job Details:
04/30/2018
Replaced the fuse. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, good. Optest ok.
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, Ohio 44106
Mac
Job Details:
04/30/2018
KDFE104DSS5
We serviced a
WFG515S0EB1 Whirlpool
Model Range
Near Cleveland Heights, Ohio 44118
Mac
Job Details:
04/30/2018
Installed oven ignitor, op test good; Job Cmpltd
We serviced a
MHW3505FW0 Maytag
Model Washer
Near Burton, Ohio 44021
Corina H
Job Details:
04/30/2018
CC that the unit will turn on for 2 minutes then turn off. Ran diag, ran CO test, ran a normal load for 10 min. and a drain and spin. Cust had video of the control cycling with the lights flashing on the soil levels and would not start. Advised cust to use 1 to 2 tablespoons of he detergent. Running as designed. Optest ok
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Mentor, Ohio 44060
Jeff M
Job Details:
04/30/2018
The units steam valve is not hooked up unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASH/DRY STACK
Model LSE7806ACE
Near Geneva Township, Ohio 44041
Arthur V
Job Details:
04/30/2018
Installed timer no good talked to JR but there is no wiring diagram Talked to Tim. Will check Monday on finding a wiring diagram ; schdld next appmnt for 4/30 MON !,
We serviced a
MAYTAG WASH/DRY STACK
Model LSE7806ACE
Near Geneva Township, Ohio 44041
Arthur V
Job Details:
04/30/2018
Installed timer no good talked to JR but there is no wiring diagram Talked to Tim. Will check Monday on finding a wiring diagram ; schdld next appmnt for 4/30 MON !,
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near North Madison, Ohio 44057
Dan
Job Details:
04/30/2018
Customer complaint that unit stopped mid cycle, found unit not draining, drain pump is recieving 120vac, impeller is broken, unit needs new drain pump, installed new drain pump , op test good; used 1 WPW10276397 (PUMP ASM, DRAIN)
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Painesville Township, Ohio 44077
Arthur V
Job Details:
04/30/2018
Found obstruction in pump causing no drain Removed obstruction and unit drains. Op test good ; Job Cmpltd,
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, Ohio 44138
Mac
Job Details:
04/30/2018
Found drain clogged, cleared drain. Tested ok.; Job Cmpltd
We serviced a
CWE5800ACB MAYTAG
Model WALL OVEN
Near Beachwood, Ohio 44122
Chad P.
Job Details:
04/30/2018
Pulled part for return. Cust will call when part comes in.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Bainbridge Township, Ohio 44023
Robert A.
Job Details:
04/30/2018
Found evap drain frozen, replaced evap drain, cleared ice, op test okparts only to Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WRS325FDAW02 Whirlpool
Model Refrigerator
Near Mentor-on-the-Lake, Ohio 44060
Holly Butcher
Job Details:
04/29/2018
Customer complaint no ice is dispensing, found ice container not pushed back enough to engage the auger, adjusted and instructed customer on use, op test good
We serviced a
KUDS30IXWHA Kitchenaid
Model Dishwasher
Near MAYFIELD VILLAGE, Ohio 44143
Mac
Job Details:
04/29/2018
Customer complaint rack is hanging, found back stops on tracks partly broke allowing track to pull all the way out, ordering 2 stops, customer will install; ordrng 2 WPW10195622
We serviced a
KUDG25SHBL1 Whirlpool
Model Dishwasher
Near Cleveland, Ohio 44113
Holly Butcher
Job Details:
04/29/2018
Customer complaint unit won’t work, no selections are responding, unit is getting power, found handle broken not allowing door latch to engage, removed handle and panel, was able to close the door and start the unit, wash pump and drain also working properly, ordrng 1 WP9744101 (panel-cntl 155.46),
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Lakewood, Ohio 44107
Corey L.
Job Details:
04/29/2018
Installed new drain pump, op test good; Job Cmpltd,
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Rocky River, Ohio 44116
Mac
Job Details:
04/29/2018
ustomer complaint middle burner won’t lit and ignitor is loose, confirmed clip is missing, found clip inside of the unit, must have fell off in transportation, reinstalled clip, op test good; Job Cmpltd,
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Madison, Ohio 44057
Corina H
Job Details:
04/29/2018
CC that clothes are coming out soaking wet at the end of a cycle. Ran diag long fill no fill. Found the cold water valve is clogged with sediment. Advised cust to get screens to put in the cold water hose. Replaced the water valve from t/s. Ran a normal load and a drain and spin. Advised cust to use 1/2 to 1 tablespoons of detergent due to having well water. Optest ok.
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Painesville, Ohio 44077
Robert A.
Job Details:
04/29/2018
Replaced the parts listed. Optest ng. Will agitate but will not spin will need a hub
We serviced a
MDB8601AWB Maytag
Model Dishwasher
Near Cleveland Heights, Ohio 44121
Corina H
Job Details:
04/29/2018
CC that the door will not open. Found the door latch is broken. Will need a new latch. Called SM to order part. ; ordrng 1 WPW10130695 (latch kit 3265
We serviced a
MDG9357AWW Maytag
Model Dryer
Near Beachwood, Ohio 44122
Corina H
Job Details:
04/29/2018
CC that the unit does not start and not drying the clothes. Checked outside vent, clogged with a birds nest. And Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Advised customer to have the outside vent out. Started unit several times and the unit started every time. Let unit running, igniter turned on every time. Optest ok;
We serviced a
WRF560SMYW05 Whirlpool
Model Refrigerator
Near Beachwood, Ohio 44122
Corina H
Job Details:
04/29/2018
CC that the im is not making ice. Jumpered t to h, did not cycle. Has 120v. Will need a new im. Replaced the im from t/s. Optest ok. ; used 1 4317943 (ICEMAKER)
We serviced a
MVWB850YW0 Maytag
Model Washer
Near Shaker Heights, Ohio 44122
Corina H
Job Details:
04/29/2018
CC that there is black stuff coming out from under the washer. Found the gearcase is leaking oil. The rotor and stator are covered in oil. Will need a new gearcase, rotor, stator and hub ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10419333 (stator)
We serviced a
WRF535SWHB00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, Ohio 44070
Mac
Job Details:
04/27/2018
Tested drawers,found them not closing all the way easily. Brought level up on front. Refrigerator drawers now closing properly.; Job Cmpltd
We serviced a
KITCHENAID COOK TOP
Model KCGD500GSS00
Near Kirtland, Ohio 44094
Gail V.
Job Details:
04/27/2018
Installed new part unit op tested good. Customer noticed new scratches on the new cooktop. Re-order parts. Explain to him once I install these new parts I’m gonna put the greats on the cooktop I’m gonna take a picture of the cooktop and if there is a scratch that appears after I leave but it’s not something that was caused by the machine or the greats; ordrng 1 W11051498 (COOKTOP ) and 5 W11240529 (RINGS)s, schdld next appmnt for 5/4 FRI 12-5,
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Bainbridge Township, Ohio 44023
Robert A.
Job Details:
04/27/2018
Found evap drain frozen, replaced evap drain, cleared ice, op test okparts only to Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KEBS276BWH2 KITCHENAID
Model WALL OVEN
Near Beachwood, Ohio 44122
Dan
Job Details:
04/27/2018
Customer complaint that oven went dead during use, display is blank, control is recieving 120vac, unit needs new control, part is no longer available ; ordrng 1 3181706 (microcomputer
We serviced a
KDTM354ESS0 KITCHENAID
Model DISHWASHER
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
04/27/2018
Found door seal popping out and deformed. Needs replaced. ; ordrng 1 W10300924 (door seal)
