We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Perry, OH 44081
Arthur V
Job Details:
05/04/2017
Found fill tube for ice maker torn causing issue. Needs water tube with fill assy. Per ab no shipping. ; ordrng 1 67006317 (tube-water), , schdld next appmnt for 5/10 WED !, saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Madison Township, OH 44057
Arthur V
Job Details:
05/04/2017
Upon arrival unit unplugged. Plugged in. Unit in a continuous drain--- let unit finish and checked for error codes --- getting 2-----f3e1 pressure system fault and f8e1 long fill no fill---- finding unit is not finding proper water level and then goes into a drain mode. Pressure hose appears good. Needs control---; ordrng 1 W10916229 (CONTROL ), schdld next appmnt for 5/10 WED !,
We serviced a
MAYTAG WASHER
Model MTW5770TQ0
Near Ravenna, OH 44266
Robert A.
Job Details:
05/04/2017
Found rear tension spring pulled through rusted frame, cust to replace; ordrng 1 285744 (pad-suspen10.92) and 1 285771 (base194.66), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Streetsboro, OH 44241
Robert A.
Job Details:
05/04/2017
Installed control, ran recal, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Rocky River, OH 44116
Dan
Job Details:
05/04/2017
Customer complaint that unit does not advance to wash cycle, started normal wash cycle, unit filled, wash motor did not start just hummed, found wheel tabs from old style upper rack adjusters lodged in chopper blade, removed, started normal wash cycle, unit filled, wash motor started, op test good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH949AWQ1
Near Cleveland, OH 44111
Dan
Job Details:
05/04/2017
Customer complaint that unit is jot starting found no buttons responding on user interface p, found no power to unit, outlet unit plugged into is dead, looked for tripped breaker, did not find one, plugged unit into good outlet, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed, advised customer that they need an electrician to correct power supply ;, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Madison, OH 44057
Arthur V
Job Details:
05/04/2017
Found gasket torn. Needs replaced ; ordrng 1 W10830274 (gasket-fip), schdld next appmnt for 5/10 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Madison, OH 44057
Arthur V
Job Details:
05/04/2017
Found right side pad broken. Replaced both pads. Adjusted springs tp provide more tension on door when opening. Op test good ; used 2 8268961 ([Alt for WP8268961) from stock, Job compltd
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Geneva Township, OH 44041
Arthur V
Job Details:
05/04/2017
Replaced drum rollers. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Solon, OH 44139
Robert A.
Job Details:
05/04/2017
Found ice bin full, ff 35, frz -3, good air flow, found svc pntr R4317487, cycled power to unit, ran diagnostics, op test okCust stated that when ice bucket was emptied, i/m started working, explained that it will only fill to the opening in the bucked where the level sensor isTalked w/jr; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL1
Near South Russell, OH 44022
Robert A.
Job Details:
05/04/2017
Removed kick plate and front panel, started normal wash, tested float, good, watched cycle, water surging against door, inspected spray arm, 1of the three seized in place, unable to move, needs spray arm; ordrng 1 W10860176 (SPRAY ARM143.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/10 WED !,
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details:
05/04/2017
Found starter failed on comp. replaced with starter from comp kit. Let unit run and checks charge level. Checks good. Removed peircing valve and sealed the system. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
05/04/2017
Installed wheels and stops. Op test ok. ; Job Cmpltd,
We serviced a
WMH73521CS4 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details:
05/04/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details:
05/04/2017
Found no water entering the unit. Found object under the float. This was causing excessice heat and noise in unit. Removed and ran normal wash and drain cycle 2x. Op test ok. No need to contact techline. ; Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details:
05/04/2017
Installed timer. Op test ok. ; Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details:
05/04/2017
Installed timer. Op test ok. ; Job Cmpltd,
We serviced a
JMW2427WS02 JENNAIRE
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details:
05/04/2017
F6e8 unit is displaying. When running unit it will. Ot display time count down and displays cooking is complete. Cycled power to unit and reprogrammed model number. Reset power again to save per tech sheet. Unit is now operating correctly. ; Job Cmpltd,
We serviced a
KUDS35FXBL5 KITCHENAID
Model DISHWASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details:
05/04/2017
The unti was leaving the glasses cloudy. The cust was not running rinse aid with her wash. I expained what the rinse aid did and how it work unit tested good; Job Cmpltd,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Aurora, OH 44202
Jeff M
Job Details:
05/04/2017
The unit drying vary well the cust only has 1/2 foot of venting. Explain to the customer and he's going to have to play with the setting till they get used too the unit the unit had no codes unti op tested good ; Job Cmpltd,
We serviced a
GC900QPPQ5 WHIRLPOOL
Model COMPACTOR
Near Beachwood, OH 44122
Jeff M
Job Details:
05/04/2017
I twisted the right railing it was slightly bent unit tested good; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details:
05/04/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
JBP70B0K4BB GE
Model RANGE
Near Mayfield Heights, OH 44143
Jeff M
Job Details:
05/04/2017
Took the door apart remove the streak reassembled the door;
We serviced a
KUDS30IXBL9 KITCHENAID
Model DISHWASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details:
05/04/2017
Install the upper rail racks unit tested good landlord did not answer their phone I left him a message with the price in which they need to pay;
We serviced a
GI0FSAXVY012 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details:
05/04/2017
Gasket is ripped see picture the door was closing fine cannot duplicate an issue I explained were majority of the time you have to close the door one at a time usually the left door first and then the right door; ordrng 1 W10443238 (door gasket),
We serviced a
KERK807PSS02 KITCHENAID
Model RANGE
Near Mayfield, OH 44143
Jeff M
Job Details:
05/04/2017
The front left large burner on the outside elements is working I'm unable to remove the oven by myself a second man would be required to remove the oven this is an estimate only customer may not fix given the age of the machine; ordrng 1 W10823698 (ELE),
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Chardon, OH 44024
Jeff M
Job Details:
05/04/2017
Machine has a pressure sensor switch error code and a overflow code detected and a door latch code I check the sensor hose appeared to be in good condition not clogged needs a new sensor and doorlatch; ordrng 1 WPW10443885 (LATCH) and 1 WPW10448876 (SENSOR)
We serviced a
GTWN7450D0WW GE
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
05/04/2017
Found unit is only making loud noise when in spin and has a load in it. All drive componets check good. All nuts and bolts are secure. Unit seems to be vibrating excessively. Will need suspension replaced. Only comes as one rod. Needs all 4. ; ordrng 4 WH16X10174 (rod and spring asm)s,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
05/04/2017
Found compressor making a high pitch noise while running. Does not only happen on start up. Checked condenser and lines and attempted to reduce noise. Op test no good. Will need compressor replaced.
We serviced a
WHIRLPOOL WASHER
Model MVWC400XW0
Near Chardon, OH 44024
Corina H
Job Details:
05/04/2017
Ran diag fault codes. F0E2 – OVER SUDS CONDITION DETECTED, F7E1 – BASKET SPEED SENSOR FAULT, F5E1 – LID SWITCH FAULT. Ran an auto test, rinse and spin. Advised cust to only use 1 pod when washing the clothes. Checked underneath no oil leaking, wires are all connected tight. Did test test 8 for the lid lock, passed. Did test 3 for the lock rotor, passed. The water hose connected to the washer leaks. Ran calibration, optest ok.; Cllctd $96.02 Check # 5778, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Chris H.
Job Details:
05/04/2017
Customer complaint that unit is vibrating out of control, customer has unit installed on second floor, floor is not sturdy, adjusted legs unit is better but still vibrating, instructed customer unit will never be perfectly level being installed on such a unsturdy floor, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW00
Near Ashtabula, OH 44004
Arthur V
Job Details:
05/04/2017
Customer had a issue with the right side freezer gasket sealing. Cust became aware of unit issue and made sure door was closing properly after that problem was fixed. Re leveled unit so that doors close more positive . Unit op test good. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Kirtland Hills, OH 44060
Chris H.
Job Details:
05/04/2017
Installed new door, op test good; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS1
Near Kirtland, OH 44094
Chris H.
Job Details:
05/04/2017
Found piece of glass in pump, impeller was damaged, replaced pump, unit is now draining; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Fairview Park, OH 44126
Dan
Job Details:
05/04/2017
Installed new diverter valve seal, op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rocky River, OH 44116
Dan
Job Details:
05/04/2017
Customer complaint that unit is not heating and taking too long to dry, found dryer vent crushed behind dryer, advised customer to replace crushed vent with new rigid or solid metal vent, unit is receiving correct power from supply, started timed dry cycle, unit is heating, good airflow out of unit, unit is operating as designed, advised customer that if long dry times continue they should have vent cleaned out; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS6PKXCSS
Near Saybrook Township, OH 44004
Arthur V
Job Details:
05/04/2017
Leak in fresh food compartment coming from where evap drain is located -- unit has to be pulled out to repair. Customer did not want me to pull it. Cust to call back when unit us pulled out for service
We serviced a
GE COOK TOP
Model PP980SM1SS
Near Chardon Township, OH 44024
Robert A.
Job Details:
05/04/2017
Installed rt frnt element, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Cleveland, OH 44110
Chris H.
Job Details:
05/03/2017
Installed new control and icemaker, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW00
Near Olmsted Falls, OH 44138
Dan
Job Details:
05/03/2017
Customer complaint of frost build up in freezer section, no air leaks found in door seals, No air leaks found in cabinet, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Robert A.
Job Details:
05/03/2017
Installed hub and gearcase, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ00
Near Mentor, OH 44060
Corina H
Job Details:
05/03/2017
Fz 19.4* ff 48.2* called whirlpool tl john file number 7718963110. He told me to run test 192 had me jumper the v to l and v to t, both time the ice maker filled. John had me go to test 202 and change the defrost timer. He said to wait 24hrs to see if any ice harvest. Will need a new ice chute seal, it keeps falling off. Talked to GS to order part. ; ordrng 1 WPW10287601 (seal), schdld next appmnt for 5/9 TUE !,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ00
Near Mentor, OH 44060
Corina H
Job Details:
05/03/2017
Fz 19.4* ff 48.2* called whirlpool tl john file number 7718963110. He told me to run test 192 had me jumper the v to l and v to t, both time the ice maker filled. John had me go to test 202 and change the defrost timer. He said to wait 24hrs to see if any ice harvest. Will need a new ice chute seal, it keeps falling off. Talked to GS to order part. ; ordrng 1 WPW10287601 (seal), schdld next appmnt for 5/9 TUE !,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1174DS1
Near University Heights, OH 44118
Chris H.
Job Details:
05/03/2017
Installed new cap, mag and diode, started unit with glass of water, unit is heating, op test good; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHT2132PP1
Near Cleveland, OH 44118
Chris H.
Job Details:
05/03/2017
Customer complaint that unit is leaking water from the frz to the ff section, removed console, liner is severely cracked pic in sd mobile, applied silicone to cracks advised customer that liner is not a serviceable part, unit will need replaced; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near North Ridgeville, OH 44039
Dan
Job Details:
05/03/2017
Installed new freezer section evaporator fan motor and harness, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near North Olmsted, OH 44070
Dan
Job Details:
05/03/2017
Customer complaint that unit is not making ice or dispensing water, confirmed unit is not dispensing water, no water flow through fill valve, valve is receiving power, applied 120vac to valve with power supply box, valve did not open, unit needs new valve; ordrng 1 WPW10394076 (valve-inlt), schdld next appmnt for 5/9 TUE !, O-emld tckt [SdLink\290925a.png],
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Conneaut, OH 44030
Arthur V
Job Details:
05/03/2017
Replaced parts listed. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Freedom Township, OH 44266
Robert A.
Job Details:
05/03/2017
Complaint, not spinning out, not finishing cycle, ran diagnostics, pressure system failure tested pressure tube clear, ran recal, drain pump did not turn on, in manual test mode, turned on pump, no power to pump, ohmed pump, 19ohms, good, needs control; ordrng 1 W10916226 (CONTROL), schdld next appmnt for 5/9 TUE !,
We serviced a
MFI2269DRM01 MAYTAG
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details:
05/03/2017
Replaced door switch, tested function, operational, op test ok.; Job Cmpltd
We serviced a
GTWN4250D1WS GE
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details:
05/03/2017
Replaced suspension and adjusted level of unit, ran a spin, balancing fine, op test ok.; Job Cmpltd,
We serviced a
MDBH979AWS3 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
05/03/2017
Replaced panel, tested all pads and LEDs, all functioning correctly, op test ok.; Job Cmpltd
We serviced a
VS41244100 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details:
05/03/2017
Replaced main control, unit was already defrosted, is running fine, op test ok; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details:
05/03/2017
Long dry times, adequate intake air, heat is appropriate, exhaust venting is flexible, runs right about 1.5 ft, then up about 6 ft to a solid elbow, recommend replacing with semi-rigid at least and suggested semi-annual cleanings, op test ok.; Job Cmpltd,
We serviced a
WDF560SAFW0 WHIRLPOOL
Model DISHWASHER
Near Oberlin, OH 44074
Paul H.
Job Details:
05/03/2017
Checked house water pressure, 52psi, replaced valve, tested by opening door while filling, shut water off every time, op test ok.; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details:
05/03/2017
Plugged unit in, in flood mode, allowed for ten minute timeout, ran diagnostics, no errors, ran auto test, pressure is great, went through test fine, explained flood mode and its triggers to customer, op test ok.; Job Cmpltd,
We serviced a
KBSN608ESS00 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details:
05/03/2017
RC door has a dent where the handle attaches, need to order; ordrng 1 W10800786 (door-skin),
We serviced a
KSF26C7XYY00 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details:
05/03/2017
Found ff evap leaking again. Dye all over it. Needs evap and filter drier replaced. Big job. Cfc tech only. 3 job count. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10643261 (EVAP, FF),
We serviced a
KDTE204EWH1 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details:
05/03/2017
Found disp lid jammed and will not open. Unable to repair. Needs disp replaced. Unable to locate t.s. Need to order. Also, need t.s. Ordered. ; ordrng 1 W10861000 (DISP), used 1 W10861000 (DISPENSER-DISHWASHER)
We serviced a
ADB1300AFW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44118
Chad P.
Job Details:
05/03/2017
Installed sump assy. Op test no good. Motor still will not run. Rechecked and ohmed motor from control. Checks good. No stored faults. Tech can no longer hear relay on control. No power at this time. Control was previously sending out power. Needs control replaced. Please place on cancelation list. ; ordrng 1 W10906422 (CONTROL),
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44104
Chad P.
Job Details:
05/03/2017
Found latch assy failed. Replaced. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KDFE104DBL2 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
05/03/2017
Found no power to unit. Reset gfi. Op test ok. Advised on gfi. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX6STBW1
Near Willowick, OH 44095
Corina H
Job Details:
05/03/2017
CC that the dryer is not drying the clothes. Checked vent outside found a buildup of lint. Advised cust to change the plastic vent hose with a semi rigid or rigid vent hose and 6-8 bath towels equals a full size load. Checked heater is cycling on and off. Optest ok.; Job Cmpltd,
We serviced a
110.78002010 KENMORE
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details:
05/03/2017
Installed bracket assy and belt. Op test ok. ; Job Cmpltd,
We serviced a
MDB7749SBB0 MAYTAG
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details:
05/03/2017
Installed control panel and handle. Op test ok. ; Job Cmpltd,
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Chad P.
Job Details:
05/03/2017
Spoke with fred on issue. Found wire that secures the insulation resting on the light bulb hiuse. Touching the neutral wire. Corrected wire position and ran testing. Unable to detect any short. Put unit back to gether. Ran bake two times at 350 and testes all burners while back was running. Outlet did not trip. Op test ok. ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE5A
Near Painesville, OH 44077
Corina H
Job Details:
05/03/2017
CC making a buzzing noise and the i/m is a hit and miss. Ff 37.2* and 8.5* found the seals in the i/m there is an ice build up on the i/b fan. Tighten the door handles. Will need the seals for the i/b. Talk to GS to order part.; ordrng 1 5303918784 (AIR HANDLER HOUSING), schdld next appmnt for 5/9 TUE 8-11,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near South Euclid, OH 44121
Chris H.
Job Details:
05/03/2017
Customer complaint that unit is not washing dishes properly, customer has unmelted detergent pods, temped incoming water temp at 80 degrees, advised customer to run hot water in sink before starting, no further issues discoved, customer has a water temp issue, unit is operating as designed ; , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Highland Heights, OH 44143
Chris H.
Job Details:
05/03/2017
Customer complaint that unit has water inside it without being ran, ran service cycle found float switch open, switch is free of anydebris, found drain hose not installed properly allowing water from sink to flow into unit, corrected drain hose installation, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH
Near Painesville Township, OH 44077
Chris H.
Job Details:
05/03/2017
We serviced a
WHIRLPOOL WASHER
Model MTW5700TQ0
Near Euclid, OH 44123
Chris H.
Job Details:
05/03/2017
Installed new gearcase, op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Highland Heights, OH 44143
Chris H.
Job Details:
05/03/2017
Customer complaint that unit will not start and when it was running last it made a terrible noise, no response from ui, removed door panel, control is receiving 120 volts, ran stuck key test drain pump turned on, reset connection on ui, buttons began responding, entered diagnostics found drain motor electrical problem, pump has continuity and is receiving 120 from. Control, nothing is obstructing the impeller, unit is draining just fine, unable to duplicate noise complaint, unit is currently operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Columbia Station, OH 44028
Dan
Job Details:
05/03/2017
Customer complaint of loud thumping noise, started normal dry cycle, no unusual noises heard, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Olmsted Falls, OH 44138
Dan
Job Details:
05/03/2017
Customer complaint that unit does not start just flashes open/close door, confirmed, unit needs new door cams and switches, installed door cams and switches, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD9400SW3
Near North Madison, OH 44057
Arthur V
Job Details:
05/03/2017
Needs latches replaced. Replaced and lubricated top latch and strike. Op test good. Collected by cc in office ok by cust ; used 1 279570 (LATCH) from stock, Job Cmpltd,
We serviced a
KENMORE WASHER
Model 417.44052400
Near North Madison, OH 44057
Arthur V
Job Details:
05/03/2017
Found unit not going into spin. Found door lock to be faulty. Replaced door lock. Op test good Collected by cc in office ; used 1 131763202XXX (LOCK) from stock, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44135
Dan
Job Details:
05/03/2017
Customer complaint that unit is making noise and not advancing to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44109
Dan
Job Details:
05/03/2017
Customer complaint of loud noise, ran manual test cycle on high speed spin and heavy agitate, started drain pump, no unusual noises heard, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRS00
Near Cleveland, OH 44108
Dan
Job Details:
05/03/2017
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Mentor, OH 44060
Arthur V
Job Details:
05/03/2017
Complaint not spinning out clothes. Getting a f7e1 error ( basket speed sensor fault). Replaced actuator. Recalibrated. Op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details:
05/03/2017
Replaced lamp ,control. Op test good. Took core for return. ; Job Cmpltd,
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details:
05/03/2017
Found no response from keys, panel beeping 3x 3 beeps, checked door switch, good, unable to get into diagnostics, cycled power to unit, ng, ui receiving 5vdc, no response, talked w/jr needs ui panel, c/b and lock; ordrng 1 111315040 (door lock) and 1 117492630 (CONTROL) and 1 117494820 (PANEL) and 1 405531377 (HARNESS), schdld next appmnt for 5/9 TUE ! [**],
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2330WS00
Near Moreland Hills, OH 44022
Robert A.
Job Details:
05/03/2017
Installed tt motor, coupler and tray, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details:
05/03/2017
Replaced convection fan and motor, install new bulb, started a convection bake to verify that noise was eliminated, sounds good, op test ok; Job Cmpltd,
We serviced a
KUDS30IXBL4 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
05/03/2017
Replaced door seal, started a cycle to check for proper seal, no leaks, op test ok.; Job Cmpltd,
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details:
05/03/2017
Replaced gearcase, ran a bulky cycle, chirping/squealing sound is gone, op test ok.; Job Cmpltd
We serviced a
GFE28HSHBSS GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details:
05/03/2017
Replaced fresh food fan, installed both software updates, op test ok.; Job Cmpltd
We serviced a
MVWC400XW3 MAYTAG
Model WASHER
Near Rootstown Township, OH 44266
Chad P.
Job Details:
05/03/2017
The unit had a suds code Customer is using too much soap 2 tablespoons is all that is needed recalibrated machine unit tested good. ; Job Cmpltd,
We serviced a
WW30430B WHIRLPOOL
Model WALL OVEN
Near Aurora, OH 44202
Jeff M
Job Details:
05/03/2017
Installed new part unit op tested good
We serviced a
WTW7300DW WHIRLPOOL
Model WASHER
Near Chardon, OH 44024
Jeff M
Job Details:
05/03/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT318FMDM02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44128
Chad P.
Job Details:
05/03/2017
Installed comp and filter drier. Charged unit. Op test ok. Cust to pleAse allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
MEDB850YW0 MAYTAG
Model DRYER
Near Parma, OH 44129
Chad P.
Job Details:
05/03/2017
Installed heating element. Op test ok. ; Job Cmpltd,
We serviced a
WRS322FDAT03 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details:
05/03/2017
Found drain line frozen over. Cleared line and installed a heater extension into drain line. Op test ok. ; Job Cmpltd
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details:
05/03/2017
Installed control. Op test ok. Cust to please allow 24 hrs for normal cooling to resume. Placed extra on truck for return. ; Job Cmpltd,
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Chad P.
Job Details:
05/03/2017
Installed drive gear. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Concord Township, OH 44077
Corina H
Job Details:
05/03/2017
CC that the lights do not come on. Open the ff door and the light takes 5-10 seconds to come on after door is open. Ran diag and the door open/close position is working properly. Called GS and to call wp. Called wp tech line Bill, file #7718956833. Bill said to replace the power supply board. Called GS to order part. ; ordrng 1 W10830288 (cntrl-elec), schdld next appmnt for 5/9 TUE 12-3,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVA03
Near Willoughby, OH 44094
Corina H
Job Details:
05/03/2017
CC that its not cooling. Ff 60* fz 48* fz door was open 3" frost on back wall. Using steamer to steam the fz. Forced defrost, heater 475watts. Found the freezer door is cracked on the inside panel, the shafts for the top and bottom racks are broken. Freezer door is discontinued. Sent pic. ; ordrng 1 12977826SQ (FREEZER DOOR) and 2 W10802339 (shaft)s,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBW00
Near Willowick, OH 44095
Corina H
Job Details:
05/03/2017
CC that food is freezing ing the ff. Fz 2* ff 36*. advised cust the top shelf will freeze food. Found the condenser coils were vibrating. Adjusted the coils. Optest ok. ; Job Cmpltd,
We serviced a
KENMORE RANGE
Model 790.96014403
Near Painesville, OH 44077
Chris H.
Job Details:
05/03/2017
Installed new element, customer asked to see if temps are correct, preheated unit to 350 degrees, actual temp at 352, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Mentor, OH 44060
Chris H.
Job Details:
05/03/2017
Customer complaint that unit is not cooling properly, unit was unplugged when tech arrived, plugged unit, started frost pattern, customer states frost was built up at the top of freezer and the evap fan sound like it was hitting something, found thermistor corroded, replaced with plastic thermistor from ts, customer to monitor; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,