Service History 1420 | Freds Appliance

We serviced a

WHIRLPOOL DRYER

Model WED7300DW0

Near Cleveland Heights, OH 44118

Jeff M

Job Details: 03/29/2017

Found about five pencils inside the fan power assembly removal pencils unit tested good, Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model MVWC360AW0

Near Cleveland, OH 44106

Jeff M

Job Details: 03/29/2017

Took the actuator off the cam would not shift I took the camshaft are apart found a lot of gunk cleaned at the camp shift now slide easily unit tested good, Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW

Near Cleveland Heights, OH 44106

Jeff M

Job Details: 03/29/2017

Installed new part unit op tested good , Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Lyndhurst, OH 44124

Jeff M

Job Details: 03/29/2017

The unit hd a off balanced and overload code I clear the codes recalibrated the control explain the customer how to properly load the machine unit tested good, Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW

Near Cleveland, OH 44123

Jeff M

Job Details: 03/29/2017

Cust had thenew part installed new part unit op tested good , Job Cmpltd,

We serviced a

MAYTAG DRYER

Model LDG7304AAE

Near Ashtabula, OH 44004

Arthur V

Job Details: 03/29/2017

Squealing coming from idler arm. While diagnosing found as motor gets warm it gets harder to start. Start windings going bad in motor. Needs motor. Motor cost 130.71. Cost with motor and previous repair not worth repairing. Please rufund customer previous parts and labor for her dryer. So that cust pays 89.95 sc only. Plus tax , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Mentor, OH 44060

Jeff M

Job Details: 03/29/2017

he chute motor was not plugged in. the tested good, Job Cmpltd,

We serviced a

MAYTAG COOKTOP ELE

Model MEC7430BS00

Near South Russell, OH 44022

Eric M.

Job Details: 03/29/2017

Replaced lr infinite switch, tested all burners, optest good., Job Cmptd

We serviced a

MAYTAG RANGE

Model MES5552BAW

Near WARRENSVL HTS, OH 44122

Chad P.

Job Details: 03/29/2017

Installed control and overlay. Op test ok. , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXMQ00

Near Walton Hills, OH 44146

Chad P.

Job Details: 03/29/2017

Installed valve assy. Op test ok. , Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Brimfield Township, OH 44240

Robert A.

Job Details: 03/29/2017

Checked over unit, found plug off element, ohmed element, good, reset both connections, tested heater through control, good, op test okOfr 2500001577, Job Cmpltd,

We serviced a

MAYTAG RANGE

Model MGR5875QDS1

Near Brecksville, OH 44141

Chad P.

Job Details: 03/29/2017

FOund ignitor open. Replaced. Op test ok. ,

We serviced a

WHIRLPOOL REFRIDGERATOR

Model GB2FHDXWQ02

Near Broadview Heights, OH 44147

Chad P.

Job Details: 03/29/2017

Found duck bill failed. Removed and installed drain kit. Cleared line and ice. Op test ok. , Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Maple Heights, OH 44137

Chad P.

Job Details: 03/29/2017

Ran service test mode and calibration. Operation and sounds normal. Inspected drive system. Op test ok. , Job Cmpltd

We serviced a

WHIRLPOOL HOOD

Model vlo555@hotmail.com

Near Seven Hills, OH 44131

Brian B

Job Details: 03/29/2017

Replaced fan switch. Tested unit. Optest ok., Job Cmpltd, saved tckt [SdLink\288947c.png], O-emld tckt [SdLink\288947

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL0

Near Westlake, OH 44145

Brian B

Job Details: 03/29/2017

CC that the d/w is not washing the top rack. Found the chopper blade is broken. Replaced chopper blade from t/s. Ran a cycle test, optest ok

We serviced a

WHIRLPOOL WALL OVEN

Model GBD307PRY01

Near Westlake, OH 44145

Brian B

Job Details: 03/29/2017

Replaced parts listed. Brought back the core for return. Optest ok. ,

We serviced a

WHIRLPOOL RANGE

Model JBP66W0B4WW

Near Bay Village, OH 44140

Brian B

Job Details: 03/29/2017

CC that the unit is dead. Removed the back cover and checked the terminal block. Found that L1 was loose. Tighten the wire. Getting correct voltage.optest ok. , Job Cmpltd

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lakewood, OH 44107

Brian B

Job Details: 03/29/2017

CC that the unit is making a rumble noise. Found the drum rollers were worn down. Replaced the drum rollers from t/s. Ran cycle test, optest ok. , used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Cleveland, OH 44108

Brian B

Job Details: 03/29/2017

Checked freezer evap. Frosted all the way down. Does not appear to be a sealed system issue. FF evap completely iced up. Used steamer to clear ice and drain. Replaced thermister harness. Used foil tape and tie wrap to secure to suction line. Optest ok., Job Cmpltd,

We serviced a

MAYTAG MICRO OVEN

Model MMV5208WQ1

Near Middleburg Heights, OH 44130

Paul H.

Job Details: 03/29/2017

Unit has transformer hum, needs HV transformer, ordering, , ordrng 1 W10847064 (transformr),

We serviced a

MAYTAG DRYER

Model MEDB200VQ0

Near Cleveland, OH 44103

Dan

Job Details: 03/29/2017

Customer complaint that unit is making a loud squeaking noise, confirmed, found idler pulley worn out, unit needs new idler pulley, installed new idler pulley, op test good , used 1 279640 (PULLEY-IDLER21.10) from stock,Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL03

Near Cleveland Heights, OH 44118

Jeff M

Job Details: 03/29/2017

The lights are receiving 8-9v dc unit needs new led lights , ordrng 1 W10623956 (module),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Cleveland Heights, OH 44121

Jeff M

Job Details: 03/29/2017

Customer has the fridge set to the highest coldest setting freezer is 0° fridge is 40° I took the back panel off of the evaporator evaporator was clean and has excellent airflow from the freezer to the fridge needs a new thermostat, ordrng 1 W10866230 (THEROSTAT)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS00

Near Broadview Heights, OH 44147

Chad P.

Job Details: 03/29/2017

Found door seals rotting and main control dropping oower to interface. Needs both replacd. Advised cust it is best to do at the same time. Two job count. Built in unit.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS0

Near Parma, OH 44134

Chad P.

Job Details: 03/29/2017

Found wheels incorrect for unit. Mismatched. Also, some hace excessive play. Needs wheels for lower rack replaced.

We serviced a

GE REFRIGERATOR

Model GSH25JSXBSS

Near Maple Heights, OH 44137

Chad P.

Job Details: 03/29/2017

Found defrost heater open. Needs replaced. Please on cancelation list for install appt. , ordrng 1 WR51X10055 (heater,defrost),

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHEXSQ01

Near Geneva, OH 44041

Eric M.

Job Details: 03/29/2017

Found evap fan motor open. 120 v to motor. Needs evap fan motor and openings to fresh food compartment cleared of ice. ATTEN GREG: please order from v&v mentor. For next day to geneva DOWN FRIDGE , ordrng 1 WP2315539 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $295.25 Check # 771, schdld next appmnt for 3/31 FRI !,

We serviced a

WHIRLPOOL RANGE

Model RBD275PRB00

Near Shaker Heights, OH 44120

Chad P.

Job Details: 03/29/2017

Cc that units display went out and oven was not resoonding. Cust unable to cancel after this happened. Found trans on control failing. Needs control replaced. Unit did stored key pad fault but this was do to it being pushed several times when the display dropped. ,

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near MENTOR ON THE, OH 44060

Gail V.

Job Details: 03/29/2017

Top rh corner dented and ui cracked, needs outer door and ui replaced., ordrng 1 W10839793 (NAMEPLATE) and 1 W10901498 (OUTER DOOR) and 1 W10903576 (USER INTERFACE), schdld next appmnt for 4/3 MON !,

We serviced a

WHIRLPOOL COOKTOP

Model KECT365XAL0

Near Beachwood, OH 44122

Chad P.

Job Details: 03/29/2017

Documented cooktop damage. Parts no longer available. Est. 25 yrs old. ,

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB1

Near Troy Township, OH 44234

Robert A.

Job Details: 03/29/2017

Installed ui and control, programmed, op test ok, Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABB4

Near Brooklyn Heights, OH 44131

Brian B

Job Details: 03/29/2017

CC that the d/w is not advancing. Removed panel. Found machine filling main wash pump not running. Checked voltage on control 15 volts, should be 120 volts. Ohmed out wash pump motor, opened. Will need new sump and control.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE2

Near Ravenna, OH 44266

Robert A.

Job Details: 03/29/2017

Installed float asm, ran unit, good, op test ok, Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Chardon, OH 44024

Eric M.

Job Details: 03/29/2017

Replaced user interface and wire, ran thru svc test iaw tech sheet, passed, optest good., Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Chagrin Falls, OH 44022

Eric M.

Job Details: 03/28/2017

Comp ice maker made one batch of ice, then no more after that, no complaint of any leaking, not sure where that comp came fm. Force cycled ice maker, no water flow thru the fill tube, disconnected the waterline at the bottom of door, force cycled ice maker again, had water flow, have frozen fill tube. Put into svc test 19, checked for voltage going to fill tube heater, good voltage, checked continuity of the fill tube heater, showing open, needs fill tube replaced. Cust not available until 4/4 and needs appt after 12:30 pm. ., ordrng 1 W10816479 (TUBE - FILL), schdld next appmnt for 4/4 TUE 1-4 [***],

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Beachwood, OH 44122

Dan

Job Details: 03/28/2017

Customer complaint that doors are uneven, leveled unit, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS07

Near Beachwood, OH 44122

Dan

Job Details: 03/28/2017

Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,

We serviced a

KITCHENAID COOK TOP

Model KGCK366VSS01

Near Beachwood, OH 44122

Dan

Job Details: 03/28/2017

Customer complaint that left rear and center burner are not lighting, center burner is lighting, found left rear burner not arcing, reset ignitor connection, burner lit, op test good , Job Cmpltd,

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPQ5

Near Beachwood, OH 44122

Dan

Job Details: 03/28/2017

Container was received damaged(see pics), tracks are bent on new part, need to reorder, ordrng 1 WPW10451276 (CONTAINER), schdld next appmnt for 4/3 MON !,

We serviced a

GE REFRIGERATOR

Model GSHS9NGYBCSS

Near Mentor, OH 44060

Dan

Job Details: 03/28/2017

Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 40 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater is good, bimetal is closed, unit needs new main control, ordrng 1 WR55X10956 (control board asm196.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Mentor, OH 44060

Dan

Job Details: 03/28/2017

Installed new gearcase, op test good , Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Chardon Township, OH 44024

Arthur V

Job Details: 03/28/2017

Replaced door seal using high temp adhesive. Op test good. Advised 24 hrs for cure time. , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM02

Near Mentor, OH 44060

Arthur V

Job Details: 03/28/2017

Replaced control per service pointer. Op test good unit started. All fans etc running. , Job Cmpltd,

We serviced a

WHIRLPOOL WHIRLPOOL

Model WFE515S0EW0

Near Edgewood, OH 44004

Arthur V

Job Details: 03/28/2017

Cust complaint unit smelling bad like wires burning after the first time she used it. Installed cord and set oven for 350. Unit came on on reached temp. Inspected all wiring op test good. No signs of arcing or shorting of any wires. --- let unit cycle at 450 deg for 15 min. Smell is burning off off new elements etc. unit is operating properly also ran broiler and that worked ok also. Op test good , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVBL10

Near Chester Township, OH 44026

Eric M.

Job Details: 03/28/2017

Comp ice build up on fz floor. Clogged drain. Pulled unit out on floor mat. Installed drain tube, cleared clogged drain, optest good., used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH4

Near Kirtland, OH 44094

Eric M.

Job Details: 03/28/2017

Comp after the water line was installed by the installers, leaks into the basement. It is not the dishwasher leaking, it is the hot and cold supply lines under the sink that are leaking fm when the installers were putting the dishwasher supply line in, but that is not the source of the leak. The cust is going to need either the Best Buy installers to correct the issue, or better yet, a licensed plumber. This is where the cust needed to be contacted prior to going out to get further information, which could have saved a trip., Job Cmpltd, saved tckt [SdLink

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017AS4

Near Mentor, OH 44060

Eric M.

Job Details: 03/28/2017

Replaced control board and bulb. Optest good. Called wptl, spoke to ed (sr#: 7718668955), he said the usual cause is either using an incandescent or fluorescent bulb which will cause the control board to fail, but more than likely it is caused by triac 7104 shorting out, and the correct repair is to keep replacing the control board as we have done. Have the old board to return as core., Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH03

Near Mentor, OH 44060

Eric M.

Job Details: 03/28/2017

Comp that the lh crisper drawer front broke off, and will not dospense ice, needs crisper drawer and front replaced. Put into svc test iaw tech sheet, ran test 9, no response fm the ice dispenser pad, water dispenser pad operating. Swapped the plug fm the water pad on control board to the the ice dispenser, dispenses ice. Needs ice dispenser pad replaced. Quoted $108 labor. Cust also requested white touch up paint., ordrng 1 72017 (PAINT - TOUCH UP - WHITE 720) and 1 W10919809 (PAN - CRISPER 5299) and 1 WPW10346924 (PAD - ICE 10457) and 1 WPW10550026 (PAN - FRONT 3043), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Mentor, OH 44060

Eric M.

Job Details: 03/28/2017

Comp end caps on top rack rails came off, balll bearings fell out of rails, and lower rack wheels fell off 2 of the rollers. Needs upper rack rails and and lower rack roller assys replaced. Quoted $138 labor., ordrng 1 W11048934 (TRACK (LH) 5582) and 1 W11048936 (TRACK (RH) 5582) and 4 WPW10195417 (WHEEL ASSY 3016)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt or MOn

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHGXMQ10

Near Aurora, OH 44202

Robert A.

Job Details: 03/28/2017

Installed cond fan, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, s

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW0

Near Aurora, OH 44202

Robert A.

Job Details: 03/28/2017

Found bearings loud, ran diagnostics, no codes, needs bearing kit, replaced, ran diagnostic cycle, op test ok, used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GSH25JGDBCC

Near Cleveland, OH 44139

Robert A.

Job Details: 03/28/2017

Installed heater, evap lightly frosted, op test ok, Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTMS02

Near Solon, OH 44139

Robert A.

Job Details: 03/28/2017

Found i/m stuck at 6oclock, optics flashing 2x, needs i/m and optics, ordrng 1 2198597 (icemaker assy154.45) and 1 W10757851 (cntrl-elec173.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $471.34 Check # 4376, schdld next appmnt for 4/3 MON !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW05

Near MENTOR ON THE, OH 44060

Eric M.

Job Details: 03/28/2017

Comp that an unknown substance, which cust said was sticky and appeared to be the food safe lubricant that is applied to the rails of the drawer to allow it to slide smoothly. Cust said they were unable to remove it, i removed the excess with a dry paper towel from the inside of the drawer and from the rails. Tightened the fz door handle at customer's request., Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW8600YW0

Near Warrensville Heights, OH 44128

Robert A.

Job Details: 03/28/2017

Found unit had moved off concrete step and was off bal, tub ring caught in back, not allowing tub to move, reset, Ran diagnostics, no codes, watched cycle, good, found hot and cold reversed, corrected, ran spin cycle, bearings loud, needs bearing kit, lid hinges broken, unable to get bolts out, needs lid, pins and hinges, ordrng 1 W10435302 (bearing KIT) and 1 W10842924 (LID) and 4 WPW10442074 (SCREWS)s and 1 WPW10544328 (PIN) and 1 WPW10544329 (PIN), schdld next appmnt for 4/5 WED ! [***],

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Amherst, OH 44001

Paul H.

Job Details: 03/28/2017

Ran diagnostics, f0e5 off balance load, f9e2 water ring, f3e1 pressure system, cleared all, unit fits pointer for raising feet W10828881, raised unit to max height, checked pressure hose, no debris, ran test 51, all functions tested apssed, op test ok., Job Cmpltd

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Elyria, OH 44035

Paul H.

Job Details: 03/28/2017

Unit would not power up, checked under sink for plug, not plugged in all the way, rectified, started a test cycle, op test ok., Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Sheffield, OH 44054

Paul H.

Job Details: 03/28/2017

Replaced main control, ran calibration and test, op test ok., Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near North Ridgeville, OH 44039

Paul H.

Job Details: 03/28/2017

CC of grinding noise, fits pointer W10828881, raised unit to max height, ran diagnostics, f0e5 off balance load, cleared, ran auto test, all functions tested pass, op test ok., Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near North Ridgeville, OH 44039

Paul H.

Job Details: 03/28/2017

Replaced ice maker, cycled and filled, op test ok, Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYSA

Near North Ridgeville, OH 44039

Paul H.

Job Details: 03/28/2017

Checked unit, not powering up, checked power to board, none, checked junction box for power, none, checked plug under sink, not plugged in all the way, corrected, unit functioning now, op test ok., Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS4

Near Columbia Township, OH 44028

Paul H.

Job Details: 03/28/2017

Replaced console, tested all pads, pads and LEDs all respond accordingly, op test ok., Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Mentor, OH 44060

Dan

Job Details: 03/28/2017

Installed new gearcase, op test good , Job Cmpltd,

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4205DS1

Near Saybrook Township, OH 44004

Arthur V

Job Details: 03/28/2017

Found unit drawing 5.67 amps under load. Needs mag tube and diode , ordrng 1 W10818686 (magnetron) and 1 WPW10575765 (diode), saved tck,schd next appt.Fri!

We serviced a

AMANA RANGE

Model ACR4303MFW0

Near Westlake, OH 44145

Brian B

Job Details: 03/28/2017

F3 fault code on display.. removed sensor. Ohmed out, open.. replaced sensor sent to customer. Tested oven.. optest ok., Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near North Olmsted, OH 44070

Brian B

Job Details: 03/28/2017

CC that the water is not dispensing out strong. Found the saddle valve was not open all the way. Advised cust to have plumber install an inline valve to get better pressure to refrigerator..Optest ok., Job Cmpltd

We serviced a

KITCHENAID DISHWASHER

Model KUDL03IVBL0

Near North Ridgeville, OH 44039

Brian B

Job Details: 03/28/2017

CC that the d/w is not washing the dishes. Found the chopper blade was broke. Replaced the chopper blade from t/s. Ran cycle test, optest ok. , used 1 W10083957V (CHOPPER 2615) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW1

Near Westlake, OH 44145

Brian B

Job Details: 03/28/2017

Replaced the gearcase. Ran calibration test, cycle test and optest ok. , Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Westlake, OH 44145

Brian B

Job Details: 03/28/2017

Replaced parts listed. Ran cycle test, optest ok., Job Cmpltd

We serviced a

GE WASHER

Model GLWN2800D2WS

Near Rocky River, OH 44116

Brian B

Job Details: 03/28/2017

CC that the unit is not fill up with hot water and not draining. Ohmed out the water valve, is correct. Found there is a slow cold valve that turns on the when the hot valve turns on. Water valve is working correctly. The drain pump is working correctly. Optest ok. , Job Cmpltd

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Willowick, OH 44095

Jeff M

Job Details: 03/28/2017

Installed new part unit op tested good , Job Cmpltd,

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS0

Near Brecksville, OH 44141

Jeff M

Job Details: 03/28/2017

Installed new part unit op tested good ,

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Parma, OH 44129

Jeff M

Job Details: 03/28/2017

Installed new part unit op tested good , Job Cmpltd

We serviced a

KITCHENAID WALL OVEN

Model KEBC207KSS03

Near Walton Hills, OH 44146

Jeff M

Job Details: 03/28/2017

Thermal safety fuse located in the rear of the oven is open I tested from the control found that the safety fuse is open needs a new safety fuse, ordrng 1 WP9759242 (T FUSE)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM

Near South Euclid, OH 44121

Jeff M

Job Details: 03/28/2017

User interface is receiving power but as you press the button the display lights up and then goes out. Unit needs a main control , ordrng 1 WPW10312695 (MAIN CONTROL),

We serviced a

AMANA DRYER

Model NED4655EW1

Near WARRENSVL HTS, OH 44128

Jeff M

Job Details: 03/28/2017

The unit will not turn on. All the fuses tested good timer is receiving power the timer is also providing power to the motor. I found the start winding is open. Unit needs a motor the fan is damaged and will most likely break when removing it from the motor, ordrng 1 279827 (motor!dryer) and 1 WP694089 (FAN),

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HHAXVB01

Near Lyndhurst, OH 44124

Jeff M

Job Details: 03/28/2017

Customer has used very little to no ice since my last visit. The icemaker is not made any ice. Optics tested good it needs a anew ice maker, used 1 2198597 (ICE MAKER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Avon Lake, OH 44012

Paul H.

Job Details: 03/28/2017

Initial problem was a jam in ice maker, cleared, cycled unit multiple times, could get water to flow, valve is actuating, fill tube heater has failed, unit fits pointer W10787876A, needs heater kit per pointer, ordrng 1 W10816479 (fitting 66.14),

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CZ1

Near Wellington, OH 44090

Paul H.

Job Details: 03/28/2017

Attempted to heat a mug of water, not heating, 6amp current draw, checkec transformer, diode, and cap, all check good, needs a magnetron, ordrng 1 W10818686 (magnetron),

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL0

Near Olmsted Township, OH 44138

Brian B

Job Details: 03/28/2017

CC that the d/w is dead. Removed front panel, found wire harness was pulled out of the solder joint of UI. Will also need 2 front trim plate fasteners Office to order parts. , ordrng 2 WPW10503548 (FASTENERS)s and 1 WPW10537334 (PANEL-CNTL)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXWH8

Near Westlake, OH 44145

Brian B

Job Details: 03/28/2017

CC that the unit bottom rack wheels are falling off. Parts to the cust was for the upper rack. Need the lower rack wheels. Found the track wheels are coming off. Office to order parts. Cust can install parts, no return visit., ordrng 4 W10195416V (TRACK WHEELS)s

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Rocky River, OH 44116

Brian B

Job Details: 03/28/2017

CC that the unit is dead. Checked for votlage at the outlet, 120v. Checked votlage on control, 120v. Checked for votlage on pin 1 and 3 to UI 5dcv, present. Will need new UI. Office to order part. , ordrng 1 W10861510 (UI CONSOLE),

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXA00

Near Russell Center, OH 44072

Robert A.

Job Details: 03/28/2017

Installed ui, reset connections, op test ok, Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near North Madison, OH 44057

Eric M.

Job Details: 03/28/2017

Comp ice dispenser motor works intermittently, has tripped the household breaker on occasion. Removed dispenser motor, found water intrusion into the motor, the motor will not turn, motor shaft for coupler rusted, checked for power to motor, getting power when door switch closed and paddle pressed, needs motor, seal retainer clip, seal, and shaft replaced., ordrng 1 W10822606 (MOTOR - DISPENSER) and 1 W10847834 (CLIP - SEAL RETAINER) and 1 WP2198628 (SEAL) and 1 WPW10347114 (SHAFT), saved tckt [SdLink\289120a.png], chd next apt.Fri !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near Euclid, OH 44117

Dan

Job Details: 03/28/2017

Customer complaint that unit is not making ice and freezer section is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at 50 degrees, found a leak in fresh food section evaporator cap tube, recovered refrigerant, repaired leak, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH3

Near Chagrin Falls, OH 44022

Eric M.

Job Details: 03/28/2017

Comp does not spray water. Init svc test iaw tech sheet, no faults, ran auto test, wash pump not running, found wash pump disconnected, connected wash pump, ran svc test again, ng, verified power going to wash pump, needs pump/motor assy replaced., ordrng 1 WPW10591570 (PUMP/MOTOR ASSY), schdld next appmnt for 3/31 FRI !,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Aurora, OH 44202

Eric M.

Job Details: 03/28/2017

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS0

Near Cleveland, OH 44104

Dan

Job Details: 03/27/2017

Installed new ignitor, op test good , Job Cmpltd,

We serviced a

JENN-AIR RANGE

Model JES8850CAB00

Near Bedford, OH 44146

Eric M.

Job Details: 03/27/2017

Comp broiler, fan, and end of timer not working properly, not loud enough. The timer did beep at the end of the timer, but is no longer loud enough for the customer, the display is a little dim on the rh side. Set to convection bake, convection fan is running. Started a broil cycle, broiler not getting hot, but the cooling fan is running. Measured resistance of the broil element, good, hooked up the bake element wires to the broil element, set to bake, broil element is hot, so it is not an issue with the broil element, it is good. Erc not supplying power to broil element., ordrng 1 WP8507P226-60 (ERC), schdld next appmnt for 3/31 FRI !,

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Garrettsville, OH 44231

Robert A.

Job Details: 03/27/2017

Checked outlet, good, installed drain pump and control, ran diagnostic cycle, op test ok, Job Cmpltd,

We serviced a

ADMIRAL DRYER

Model AGD4675YQ3

Near Cleveland, OH 44102

Dan

Job Details: 03/27/2017

Customer complaint that unit is making loud thumping noise, confirmed, Found rollers worn out, unit needs new rollers, installed new rollers, op test good ,

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Cleveland, OH 44111

Dan

Job Details: 03/27/2017

Customer complaint that unit is not spinning, ran diagnostics found f5e1( lid switch fault) and f0e2(oversuds condition), Ran manual test cycle, lid locks and unlocks, ran high speed spin, unit spins, ran heavy agitate, unit shifted to agitate, ran drain and spin cycle, lid locked, unit spun, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4205DS1

Near Cleveland, OH 44111

Dan

Job Details: 03/27/2017

Customer complaint that unit will not start just flashes door open error, confirmed, unit needs new door cams and switches, installed new door cams and switches, op test good , Job Cmpltd,

We serviced a

WHIRLPOOL MICROWAVE

Model MMV4205FZ0

Near Mentor, OH 44060

Arthur V

Job Details: 03/27/2017

Replaced turntable motor and roller for plate. No more noise. Op test good , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22ECMS00

Near Pepper Pike, OH 44124

Eric M.

Job Details: 03/27/2017

Replaced ff door gaskets, heated up with hair dryer to remove wrinkles in gaskets, optest good., Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF0

Near Ravenna, OH 44266

Robert A.

Job Details: 03/27/2017

nstalled i/m, cycled, op test ok, Job Cmpltd,

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS277SSS00

Near Ravenna, OH 44266

Robert A.

Job Details: 03/27/2017

Installed t stat, tested both ovens, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Cleveland, OH 44111

Brian B

Job Details: 03/27/2017

Ran diag. F8E1. No fill , long fill. Found drain hose laying on floor. Water sypons out. Installed drain hose into laundry tub.. ran calibration and auto test. Optest ok., Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model KFGD500ESS03

Near Cleveland, OH 44135

Brian B

Job Details: 03/27/2017

CC showed pop, pic sent. CC that the unit keeps tripping the breaker. Put a watt meter on the outlet, heated oven up to 450*. Everytime the ignitor lights the amps would jump to 8.05 amps. Replaced the ignitor from t/s.tested oven.. optest ok., used 1 12400035 (IGNITOR) from stock, Job Cmpltd,

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