We serviced a
WBSE3120B2WW GE
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
06/08/2017
Tub nut is completely seized, will have to be cut off, ordering tub nut, will replace transmission when new nut is here; ordrng 1 WH2X1193 (NUT-HUB)
We serviced a
GE DISHWASHER
Model GDT580SMF7ES
Near Orwell, OH 44076
Robert A.
Job Details:
06/07/2017
Found clamo on hose from drain pump to sump too big, removed, used smalled clamp, good, ran unit, no leak at drain pump, found middle of washpump leaking, needs wash pump; ordrng 1 WD24X10059 (hose wash) and 1 WD26X23258 (WASH PUMP) and 1 WD35X10382 (kit - piranha clamps), schdld next appmnt for 6/12 MON ! [**],
We serviced a
MAYTAG DRYER ELE
Model MEDB850YW0
Near Brimfield, OH 44240
Robert A.
Job Details:
06/07/2017
Found vent colgged, unit full of lint, fire hazzard, element open, needs elementCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; ordrng 1 WP8544771 (ELEMENT), schdld next appmnt for 6/12 MON !,
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Chesterland, OH 44026
Robert A.
Job Details:
06/07/2017
Inspected rollers and pulley, good, found screw missing from bottom left side of cabinet causing an intermittent squeak, replaced, ran unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Palmyra Township, OH 44412
Robert A.
Job Details:
06/07/2017
Found thermal cut off open, replaced, ran unit, op test okCust has a plastic accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.Cust to replace; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB1924BRB00
Near Atwater, OH 44201
Robert A.
Job Details:
06/07/2017
Complaint, unit never cooled, found comp and fans running, tapped system, in28"vac, charged system, unit cooling, good heat on highside, Sealed process stub, cust to watch, op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Randolph Township, OH 44201
Robert A.
Job Details:
06/07/2017
Complaint ff warm, checked temps, good, checked damper, reset connections, tested, good, op test ok, cust to watch; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Mantua, OH 44255
Robert A.
Job Details:
06/07/2017
Good water flow through door, Found upper i/m broken, found lower i/m stuck at 9oclock, needs i/ms; ordrng 1 243297606 (ice maker FF) and 1 5303918493 (freezer ice maker), schdld next appmnt for 6/12 MON
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near Aurora, OH 44202
Robert A.
Job Details:
06/07/2017
Found line fuse from filter to door switch open, checked connection, good, tested door switch, good, replaced primary and monitor switches, replaced fuse, op test okTalked jr; used 1 W10422951 ([Alt for W10138793), and 2 W10727360 (SWITCH, MICRO (3 TERM LARGE)) from stock, Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JES9800CAB01
Near Bainbridge Township, OH 44023
Robert A.
Job Details:
06/07/2017
Installed panel, op test ok; , Job Cmpltd,
We serviced a
MMV4203DW00 MAYTAG
Model MICROWAVE
Near Bay Village, OH 44140
Paul H.
Job Details:
06/07/2017
Spring clip broken on door tabs, parts not available, fabricated spring clip, tested, op test ok;
We serviced a
KMHS120ESS3 KITCHENAID
Model MICROWAVE
Near Avon, OH 44011
Paul H.
Job Details:
06/07/2017
Changed control board, tested, operating properly, haven't recieved new bulb,
We serviced a
WSZ57L18DM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details:
06/07/2017
Attempted to turn on control, nonresponsive, no lights. Ordering control; ordrng 1 W10812029 (contrl-box)
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
06/07/2017
Replaced freezer door, ensured good seal and level, observed minor rubbing of freezer door against fresh food door, possible swelling; Job Cmpltd,
We serviced a
GFE26GMHCES GE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
06/07/2017
Kit received did not have SUM module in it, reordering, cleared defrost drain obstruction, ; ordrng 1 WR49X25197 (FAN KIT),
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details:
06/07/2017
Replaced valve assembly and main control, calibrated and tested, had customer start a normal wash, op test ok.; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details:
06/07/2017
Condensation and ice buildup in back of FC, replaced defrost bi-metal, and ADC, cleared excess ice buildup; Job Cmpltd,
We serviced a
RBS245PRB WHIRLPOOL
Model WALL OVEN
Near Richmond Heights, OH 44143
Jeff M
Job Details:
06/07/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Parma, OH 44129
Chad P.
Job Details:
06/07/2017
Found unit sitting in the spin cycle. Advised cust how to cancel the cycle. Ran diagnostics. No stored fault. Reset control, calibrated and ran service test mode. Inspected drive system. Op test ok. ; Job Cmpltd
We serviced a
KGST307HBS6 RANGE
Model KITCHENAID
Near Broadview Heights, OH 44147
Chad P.
Job Details:
06/07/2017
Removed cook top and found the theral fix on the underside of the cook top was shorted creating The black film on the wire harness. Need thermal fix replaced. Also, tech cracked ignitor when drilling out burners. Needs ignitor also. ; ordrng 1 9752006 (thrmst-fix) and 1 WP9754215 (ELECTRODE),
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details:
06/07/2017
Found blower housing insulation out of place and getting into blower. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
MDB6100AWW WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details:
06/07/2017
While installing rework kit two pins were pulled from the control board. Control will need to be replaced. Also, inner door liner is deformed and will not fit the unit. Needs rework kit reordered and control replaced. Rework was installed but unit not connected to power to save time on return. ; ordrng 1 WP99002263 (REWORK ) and 1 WP99002823 (CONTROL),
We serviced a
MBF2258DEE00 MAYTAG
Model REFRIGERATOR
Near Bedford, OH 44146
Chad P.
Job Details:
06/07/2017
Found ice maker guide deformed causing cubes to constantly jam when dispensing. Also, found deli drawer not greased and caused groves to form in it causing it to bind. Needs deli drawer and icemaker replaced. ; ordrng 1 W10328327 (pan-utilty) and 1 W10884390 (ICEMAKER), schdld next appmnt for 6/14 WED !, saved tckt [SdLink
We serviced a
LAT9824AAE WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details:
06/07/2017
I found the lid switch broken internally. I repaired the light switch so it doesn't function safely for time being while the new part is being ordered. Unit op tested good ; ordrng 1 WP22001682 (SWITCH)
We serviced a
LAT9824AAE WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details:
06/07/2017
I found the lid switch broken internally. I repaired the light switch so it doesn't function safely for time being while the new part is being ordered. Unit op tested good ; ordrng 1 WP22001682 (SWITCH)
We serviced a
MBF2556KEQ2 MAYTAG
Model REFRIGERATOR
Near Leroy Township, OH 44057
Jeff M
Job Details:
06/07/2017
Dampener control is not opening and closing as it should needs a new dampener control it is receiving power customer can install explained her there will be no warranty if her husband and she is ok with that; ordrng 1 WPW10196393 (CONTROL
We serviced a
MBF2556KEQ2 MAYTAG
Model REFRIGERATOR
Near Leroy Township, OH 44057
Jeff M
Job Details:
06/07/2017
Dampener control is not opening and closing as it should needs a new dampener control it is receiving power customer can install explained her there will be no warranty if her husband and she is ok with that; ordrng 1 WPW10196393 (CONTROL
We serviced a
MGR6600FZ0 MAYTAG
Model RANGE
Near Madison, OH 44057
Jeff M
Job Details:
06/07/2017
Ordered the incorrect Glass called Greg to re-order the correct class and to double check that I was re-ordering the correct one; ordrng 1 9758162 (glass-door),
We serviced a
MVWC300XW0 WHIRLPOOL
Model WASHER
Near Madison, OH 44057
Jeff M
Job Details:
06/07/2017
The unit was making a loud clicking noise. I found the center knots that holds the pulley in place gone. I found the nut behind the washer I added some Loctite and retightened it back in place unit tested good; Job Cmpltd
We serviced a
JKP86SOH3SS GE
Model WALL OVEN
Near Timberlake, OH 44095
Jeff M
Job Details:
06/07/2017
Microwave is not heating up properly I found the transformer is receiving 120 V AC needs a new magnetron; ordrng 1 WB27X10516 (magnetron)
We serviced a
FTF530FS3 FRIGIDAIRE
Model WASHER
Near Timberlake, OH 44095
Jeff M
Job Details:
06/07/2017
Drain was too far into the drain pipe. Unit op tested good ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details:
06/07/2017
Ran unit on drain spin. Operations are normal. Cust is unhappy with unit and will looking into have unit exchanged or upgrading. He requests that his complaint on the product be documented. ; Job Cmpltd,
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details:
06/07/2017
Found wire backed out of connector for oven probe. Corrected. Ran unit at 350. Op test ok. ; Job Cmpltd
We serviced a
JIC4536XB00 JENNAIRE
Model COOKTOP
Near North Royalton, OH 44133
Chad P.
Job Details:
06/07/2017
Ran unit several times on all burners. No faults detected. Cycled power on and off several times and testes again. No faults. Checked configuration code and reset. No stored faults. Unbale to duplicate issues. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details:
06/07/2017
Found timer dryer will not advance past the 20 min marker. Wiring, power and venting check good. Needs timer replaced. Advised to use automatic dry setting meanwhile. ; ordrng 1 WPW10185982 (TIMER)
We serviced a
AFD2535FES WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
06/07/2017
Found both glides seizing causing door to stick open. Need both replaced. Cust requests next wednesday for install please. ; ordrng 2 WP67006607 (GLIDES)s,
We serviced a
KDTE104DSS0 KITCHENAID
Model STRONGSVILLE
Near Strongsville, OH 44149
Chad P.
Job Details:
06/07/2017
Found control panel not responding. Panel shorted. Also, lower wheels breaking. Need control panel and wheels replaced. Cust requests a.m. For install appt please. ; ordrng 2 WPW10195417 (WHEEL ASSY)s and 1 WPW10537410 (CONTROL PANEL, BLACI)
We serviced a
WTW6400SW0 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Paul H.
Job Details:
06/07/2017
shock test, way too much play, bearing noise,
We serviced a
KDFE104DWH0 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Corina H
Job Details:
06/07/2017
Replaced the pump and motor. Ran a calibration and a normal cycle. Filled dw and started washing. Optest ok. ; Job Cmpltd,
We serviced a
WDF320PADW3 WHIRLPOOL
Model DISHWASHER
Near Lyndhurst, OH 44124
Corina H
Job Details:
06/07/2017
CC that the dw doesnt start. Ran diag. No codes. Ran a calibration cycle. Started a cycle, filled the dw 4 times and it started running. Optest ok. ; Job Cmpltd
We serviced a
KSRG22FTBL01 KITCHENAID
Model REFRIGERATOR
Near South Euclid, OH 44121
Corina H
Job Details:
06/07/2017
CC that the dispenser is not dispensing ice. Found the ice bin is frozen to the door. Steamed the ice bin out. Once steamed out the auger motor started working. The ice dispenser door is closing tight. Optest ok if happens again pre id the W10823377 the ice door kit. ; Job Cmpltd
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Lyndhurst, OH 44124
Corina H
Job Details:
06/07/2017
CC that the ice bin is missing and the fz door is not closing. The screws that she sees in the fz are for the i/m and not a shelf. She is looking for a shelf for the ice cube trays. The fz door is closing properly. Adjusted the feet for the door to close. Optest ok. ; Job Cmpltd,
We serviced a
JGS9900BDS JENN-AIR
Model RANGE
Near WILOUGHBY HLS, OH 44092
Corina H
Job Details:
06/07/2017
Replaced the parts listed. Order the wrong orfice holder. Need the dual orfice burner. Called GS to order the part. ; ordrng 1 WP7527P061-60 (holder-orf 3676), schdld next appmnt for 6/9 FRI
We serviced a
MSD2756GEB MAYTAG
Model REFRIGERATOR
Near East Cleveland, OH 44112
Corina H
Job Details:
06/07/2017
CC the unit is not cooling. Ff 61* fz 32*. Found the evap is covered in frost. The drain tube is blocked with ice. Steamed out the drain pan and the bottom of the fz. Defrost heater 22.8 ohms. Will need a adaptve def timer. Called GS to order part. ; ordrng 1 61005988 (adaptve def timer 9899), schdld next appmnt for 6/12 MON
We serviced a
ABB1921BRW00 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina H
Job Details:
06/07/2017
CC that the light does not come on. Found the switch is not making contact. Will need a new light switch. Called GS to order part. Rs per cust req.; ordrng 1 WPC3680310 (switch- li), schdld next appmnt for 6/13 TUE
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near Euclid, OH 44123
Corina H
Job Details:
06/07/2017
CC that the start button does not work. Found a service pointer W10732429B, Dead or intermittent operation of UI Console Keypad and/or the start/cancel button operate intermittently or fail to operate. Called tl JK. Looked at the ribbon and did not see any silver migration. He told me to replace the ui. Called GS to order part.; ordrng 1 W10811169 (panel-cntl), schdld next appmnt for 6/12 MON
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44121
Chris H.
Job Details:
06/07/2017
Installed dsi board, op test no good, ohmed out coils at 214 within range, found main control not sending 120 volts to the dsi board, unit needs a new main control, spoke with gs ordering part ; ordrng 1 WPW10348710 (cntrl-elec), schdld next appmnt for 6/12 MON
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Chris H.
Job Details:
06/07/2017
Customer complaint that units userinterface is not responding, unit is flashing an F2E2 control software issue, disconnected ui ran stuck key test, control turned drain pump on, reset connection, unit needs a new user interface, spoke with gs ordering part ; ordrng 1 W10815487 (panel-cntl), schdld next appmnt for 6/12 MON
We serviced a
JES9800BAB JENN-AIR
Model RANGE
Near Cleveland, OH 44118
Chris H.
Job Details:
06/07/2017
Customer complaint that units vent will not turn on, found certain keys on the user interface are not responding, removed user interface reset connection, no good unit needs a new control panel, spoke with gs ordering part ; ordrng 1 WPW10206085 (panl-cntrl), schdld next appmnt for 6/12 MON
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Warrensville Heights, OH 44128
Chris H.
Job Details:
06/07/2017
Customer complaint that units door catch is loose, door is opening and closing as designed, explained to customer there is movement is the catch, unit is plugged into a 3-2 adapter advised unit should be plugged into a grounded outlet, no issues found with unit its operating as deaigned ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chris H.
Job Details:
06/07/2017
Customer complaint that unit has frost inside, frost is from door not being closed, advised customer to make sure freezer door is closed properly, op test good; Job Cmpltd
We serviced a
WFG540H0AW1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44135
Chris H.
Job Details:
06/07/2017
Customer complaint that unit will not always heat or hold temps, states problem is very intermittent, temp sensor at 1079 ohms within range, found unit is plugged into an outlet with an open ground, explained the dsi ignition system needs a proper ground to correctly ignite each time, started unit on bake at 350 unit preheated to correct temp, ustomer needs a certified electrician to correct the outlet, unit is operating as designed; Job Cmpltd,
We serviced a
WFW96HEAW0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan
Job Details:
06/07/2017
Customer complaint that unit is leaking, Found unit leaking from hose that connects fill valve to dispenser, unit needs new hose and clamps; ordrng 1 W10239956 (HOSE) and 2 WP596669 (CLAMP)s, schdld next appmnt for 6/12 MON
We serviced a
TPX24BIBGBB GE
Model REFRIGERATOR
Near Gates Mills, OH 44040
Dan
Job Details:
06/07/2017
Customer complaint that unit is leaking water, found plastic water line broken at fill valve, cut off broken part of water line and reinserted into valve, op test good ; Job Cmpltd
We serviced a
GEW9868KQ2 WHIRLPOOL
Model DRYER
Near Beachwood, OH 44122
Dan
Job Details:
06/07/2017
Customer complaint that screws were left out of unit and dryer vent was not connected and unit was left out from wall, unit was pulled out with vent disconnected and screws sitting on top of unit when tech arrived on 6/2/17, unit was left in the condition it was found in, connected vent and pushed unit back, tried to put screws in back where screws possibly went, screws not mounting in back panel, unable to find screw locations as tech did not remove them; Job Cmpltd,
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan
Job Details:
06/07/2017
, Customer complaint that deli drawer controls are not working and a piece fell off deli drawer, found deli draw control unplugged, plugged in deli control, piece that fell off was cover for deli drawer wire harness, no damage to cover, reinstalled, op test good ; Job Cmpltd,
We serviced a
MFI2569YEM0 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Dan
Job Details:
06/07/2017
Customer complaint that unit was leaking water from dispenser, water dispenser is not leaking, ice chute door opens and closes, temperatures ar correct, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Dan
Job Details:
06/07/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
RTW4516FW ROPER
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
06/06/2017
Washer was not calibrated properly I recalibrate the machine unit tested good; Job Cmpltd,
We serviced a
WOS92EC0AS02 WHIRLPOOL
Model WALL OVEN
Near Hambden Township, OH 44024
Jeff M
Job Details:
06/06/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WFW95HEXR2 WHIRLPOOL
Model WASHER
Near Chardon, OH 44024
Jeff M
Job Details:
06/06/2017
I relvl the unit op tested good ; Job Cmpltd,
We serviced a
MVWB980BG0 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details:
06/06/2017
Flow meter failing intermitently, valve assembly supplying full pressure, causing detergent dispensor to overflow. Need to replace valve assembly; ordrng 1 W10853723 (valve)
We serviced a
LGHB2867PFGA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details:
06/06/2017
Cleared all ice in IM compartment, replaced IM, cycled, op test ok.; Job Cmpltd,
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details:
06/06/2017
Freezer door not sealing, track clip misaligned, adjusted clip, removed excess frost in FC, tested, op test ok; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Jeff M
Job Details:
06/06/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Jeff M
Job Details:
06/06/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details:
06/06/2017
Cc of noise at startup, discussed, unit is VMW, revs to sense balance, explained that this normal, op test ok.; Job Cmpltd
We serviced a
WEG515S0FS0 WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Chad P.
Job Details:
06/06/2017
Cc that unit ticking throughout the bske cycle. Advised this is the gas ignition and normal. Unit will cycle heat on and off throughout baking and this ticking is the ignitor coming on snd off. Ran unit at 350 and let heat cycle. Op test ok. ; Job Cmpltd,
We serviced a
KBFS22EWMS9 KITCHENAID
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details:
06/06/2017
Found duck bill failed. Installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WDF320PADB3 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details:
06/06/2017
Found door hinge bent in and hitting cabinet. Corrected,
We serviced a
WZF34X16DW01 WHIRLPOOL
Model FREEZER
Near Euclid, OH 44123
Corina H
Job Details:
06/06/2017
, CC That the fz is not getting cold. 76.4* removed evap cover, no frost. Ran diag, compressor started and the evap fan. When turning unit on amp draw is 1.6 amps. Dropped to .53 amps. Used a piercing valve, into the low side. 15psi. Turned unit on dropped to a 22" vaccum. Will need an evap and drier filter. Used a piercing valve from t/s. Will need a cfc tech with me. ; ordrng 1 W10858281 (evaporator) and 1 WPW10143759 (drier-uv), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/9 FR
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near MENTOR ON THE, OH 44060
Corina H
Job Details:
06/06/2017
, CC making a loud noise. Ran diag. No codes. Checked underneath belt is tight and everthing is connected. Ran an auto test. Found the cam was melted. Replaced the cam from t/s. Optest ok. ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Corina H
Job Details:
06/06/2017
CC that the unit will turn on for a second then turn off. Ran diag. F08e03 OVERFLOW CONDITION advised cust to use 1-2 tablespoons of detergent. Unplugged the ui. Plugged it back in. Unit started working. Optest ok; Job Cmpltd
We serviced a
WFG524SLAS2 WHIRLPOOL
Model RANGE
Near Euclid, OH 44132
Corina H
Job Details:
06/06/2017
CC that the knobs are not tight and are easy to turn on. Advised cust to remove knobs when reaching avbove the unit. Working as designed. ; Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Painesville, OH 44077
Corina H
Job Details:
06/06/2017
Cc that the dryer will not start. Found the start rotary switch came loose. Reinstalled switch. Optest ok. ; Job Cmpltd
We serviced a
FFHS2611LWE FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details:
06/06/2017
At first there was no flow, corrected issue and flushed line, now module is catching, causing IM to overfill, needs IM assembly; ordrng 1 241798224 (ice maker),
We serviced a
KSGB900ESS0 KITCHENAID
Model RANGE
Near Concord Township, OH 44077
Corina H
Job Details:
06/06/2017
Replaced the ui and the display. Optest ok.; Job Cmpltd,
We serviced a
GTDP490GD1WS GE
Model DRYER
Near Valley View, OH 44125
Chris H.
Job Details:
06/06/2017
Customer complaint that unit will not start, found knob broken, knob is broken due to timer being hard to turn , unit needs a new timer and knob assembly, spoke with gs ordering parts; ordrng 1 WE01X20380 (control knob asm) and 1 WE4M527 (timer), schdld next appmnt for 6/9 FRI !,
We serviced a
WOS51EC0AS02 WHIRLPOOL
Model WALL OVEN
Near University Heights, OH 44118
Chris H.
Job Details:
06/06/2017
Customer complaint that units display is not illuminating, found thermal fuse open, jumped out fuse, control panel illuminated, unit needs a new thermal fuse, spoke with gs ordering part ; ordrng 1 WPW10545255 (fuse-thrml), schdld next appmnt for 6/8 THU
We serviced a
KDFE204ESS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44139
Chris H.
Job Details:
06/06/2017
Installed new sump assembly, op test good;
We serviced a
MFI2568AEQ WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Chris H.
Job Details:
06/06/2017
Customer complaint that unit is not dispensing water, water is slowly dispensing, customer has proper valve and copper line to unit, line is free of kinks or bends, removed filter installed bypass cap, water psi went back to normal, customer had other filter, changed filter unit is now dispensing properly, customer had faulty or clogged water filter, op test good; Job Cmpltd,
We serviced a
MVWX500XW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chris H.
Job Details:
06/06/2017
Customer complaint that units lid lock flashes during cycle and will not complete, ran diagnostics found over suds, speed sensor fault lid lock error and high water temp, cleared codes, unit completed its service cycle, unit is spinning and agitating, speed sensor fault is from too much soap usage instructed on proper soap usage, per tech sheet followed have incoming hot and cold water valves are operating tested resistence at 51ohms at 77 degrees which is within range per tech sheet unit needs a new main control, Job Cmpltd
We serviced a
KDFE104DSS3 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Chris H.
Job Details:
06/06/2017
Customer complaint that unit does not dry dishes very well, rinse aid was empty when tech arrived, customer still had sample bottle of rinse aid from purchase of unit in january, instructed customer on use of rinse aid to help repel the water, also recommended running hot water in sink before starting unit, ran diagnostics no codes stored, unit completed its service cycle, heated turned on, no issues found with unit, unit is operating as designed ; Job Cmpltd
We serviced a
KSSC48QVS02 kitchenaid
Model refrigerator
Near Beachwood, OH 44122
Chris H.
Job Details:
06/06/2017
Installed new ice door motor, op test good; Job Cmpltd,
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near University Heights, OH 44118
Chris H.
Job Details:
06/06/2017
Customer complaint that unit is displaying 14 minutes on screen regardless of cycle selected, confirmed, ran diagnostics no codes found, unit completed its service cycle, suds are much better customer is using correct amount of detergent, after svc cycle estimated time remaining clock went back to normal, computer had a glitch recommended if issue happens again customer to unplug unit to reset computer before calling for service, ; Job Cmpltd
We serviced a
110.23822100 KENMORE
Model WASHER
Near Cleveland, OH 44106
Chris H.
Job Details:
06/06/2017
Installed new lid switch, leveled unit for customer, op test good; Job Cmpltd
We serviced a
TFX22DGB GE
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan
Job Details:
06/06/2017
Customer complaint that ice maker is not working and leaking, and fresh food section door swings open really fast, found fresh food section door closer cam broken off, found ice maker fill line disconnected from ice maker fill tube, no damage to water line or fill tube mount, reinstalled water line and tightened hose clamp, found fill tube frozen, unit needs new fresh food section door closer and fill valve, unable to locate correct valve for unit, have truck stock surplus part that will fit unit, customer does not want repair at this time;
We serviced a
KGRT607HBS6 KITCHENAID
Model RANGE
Near Cleveland, OH 44113
Dan
Job Details:
06/06/2017
Customer complaint that oven is not heating, started bake for 350 degrees, ignitor did not glow, ignitor recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Dan
Job Details:
06/06/2017
Customer complaint of loud noise during spin cycle, started drain and spin cycle, no unusual noises heard, repeated with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,
We serviced a
MHWC7500YW0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Dan
Job Details:
06/06/2017
Customer complaint that unit is not draining, staning water in basket when tech arrived, started drain and spin cycle, unit drained and began spin cycle, started normal wash cycle unit filled, cancelled cycle, unit did not drain, drain pump is running, unit needs filter basket cleaned out, cleared filter basket, op test good ; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan
Job Details:
06/06/2017
Customer complaint that freezer section shelf is broken and freezer section was leaving ice cream soft and customer had to adjust freezer section temperature down to 0 degrees, advised customer that 0 degrees is the recommended temperature setting for freezer section, fresh food section temperature at 35 degrees, adjusted to 38 degrees, freezer section shelf is not broken it just fell off tracks, no damage to tracks or shelf mounts, reinstalled freezer section shelf, op test good ; Job Cmpltd,
We serviced a
FFHI2126PW4 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan
Job Details:
06/06/2017
Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 7 degrees, found evaporator frozen solid, found defrost heater not connected, connected defrost heater, turned on defrost cycle, defrost heater is working, cleared ice, op test good ; Job Cmpltd
We serviced a
WED86HEBW0 WHIRLPOOL
Model DRYER
Near South Amherst, OH 44001
Paul H.
Job Details:
06/06/2017
Changed control board, verified operation and called EB, gave EB history, gave all information about the venting and installation, had me clean lint trap with toothbrush and water, tested again, op test ok.; Job Cmpltd,
We serviced a
WRF532SMBM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Dan
Job Details:
06/06/2017
Customer complaint that unit is leaking water from ice maker, cycled ice maker, no water leaked out of fill tube or ice maker mold, unit has ice build up on floor common with evaporator drain tube clog, started defrost cycle in service test mode, water from evaporator started running out from evaporator compartment onto floor of freezer section, found plastic cap used to cover evaporator lines during storage and shipping, lodged in evaporator drain( see pics), removed cap and cleared ice, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Cleveland, OH 44105
Dan
Job Details:
06/06/2017
Installed new lid lock, op test good. ; Job Cmpltd,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Lakewood, OH 44107
Chad P.
Job Details:
06/06/2017
Found wrong part ordered. Only housing odered not actual interface. Found wire to drum light and interface shorted to cabinet. Repaired. Op test no good. Needs interface and light replaced.
We serviced a
JES9860AAW JENN-AIR
Model RANGE
Near Cleveland, OH 44128
Dan
Job Details:
06/06/2017
Installed new keypad, op test good ; Job Cmpltd,
We serviced a
KSEB900ESS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44115
Chad P.
Job Details:
06/06/2017
Found bulbs out. Needs both replaced. Both have correct power. Unable to contact cust to give est. need office to contact and give est. matainence guy will install bulbs
We serviced a
FRG5714KW0 FRIGIDAIRE
Model DRYER
Near North Madison, OH 44057
Dan
Job Details:
06/06/2017
Installed new ignitor, op test good ; Job Cmpltd
We serviced a
KITCHENAID ICEMAKER
Model KUID308ESS1
Near Cleveland Heights, OH 44106
Robert A.
Job Details:
06/06/2017
Inspected unit, found end of cond that goes to drier broken, needs cond, checked comp, good stub; ordrng 1 WP2313624 (COND), schdld next appmnt for 6/9 FRI ! [***],
