Near Cleveland, Ohio 44113
Corina H
Job Details:
03/23/2018
MDB7749SBM1 MAYTAG DISHWASHERCC that the left side is leaking. Removed the front panel found its leaking by the hinge. Found soap residue around the door and gasket. Will need a new gasket. Called SM to order part. ; ordrng 1 W10864081 (seal), schdld next appmnt for 3/28 WE
We serviced a
KDTE204GPS0 KITCHENAID
Model DISHWASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
03/23/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, Ohio 44113
Corey L.
Job Details:
03/23/2018
Customer complaint unit shakes during operation, found dishwasher unlevel and not flush, adjusted dishwasher, op test good; Job Cmplt
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near Garfield Heights, Ohio 44105
Corey L.
Job Details:
03/23/2018
Customer complaint unit is not operating, ran diagnostics found f7e6 motor fault, found actuator failed, replaced actuator, op test good; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
MEEX700XW0 MAYTAG
Model DRYER
Near Garfield Heights, Ohio 44105
Corey L.
Job Details:
03/23/2018
Customer complaint unit does not start, ui powers on but unit does nothing when starting a cycle, found thermal fuse open, replaced thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MFX2570AEB4 MAYTAG
Model REFRIGERATOR
Near Brook Park, Ohio 44142
Dan
Job Details:
03/23/2018
Customer complaint of water leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; Job Cmpltd
We serviced a
WRF560SEYW00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, Ohio 44142
Dan
Job Details:
03/23/2018
Customer complaint that unit is leaking water, found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice and drain tube, op test good , customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
WDF330PAHB0 WHIRLPOOL
Model DISHWASHER
Near Parma, Ohio 44129
Dan
Job Details:
03/23/2018
Customer complaint not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to use a rinse aid and run hot water in sink before starting to help aid with drying dishes, unit is operating as designed ; Job Cmpltd
We serviced a
KFCP22EXMP5 KITCHENAID
Model REFRIGERATOR
Near Oberlin, Ohio 44074
Mac
Job Details:
03/23/2018
Ice maker cracked and leaking. Will need replaced. Customer does not want to make repair
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Carlisle Township, Ohio 44050
Mac
Job Details:
03/23/2018
Replaced leveling feet, kick plate, and freezer bin.; Job Cmpltd
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICRO OVEN
Near Strongsville, Ohio 44136
Chad P.
Job Details:
03/23/2018
Cc unit no longer heating. Dropped unit. Found loose connection on mag. Crimped wiring and reset connections. Ran unit with load. Now heating. Op test ok. ; Job Cmpltd
We serviced a
GD5DHAXVB06 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, Ohio 44149
Chad P.
Job Details:
03/23/2018
Found water line frozen in door. Temps check normal in ff and fz section. Replaced water line with surplus. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ MAYTAG
Model DISHWASHER
Near Strongsville, Ohio 44136
Chad P.
Job Details:
03/23/2018
Tracked replaced. Op test ok. ; Job Cmpltd
We serviced a
WMH31017HS0 WHIRLPOOL
Model MICROWAVE
Near Strongsville, Ohio 44149
Chad P.
Job Details:
03/23/2018
Found no power to bulb and bulb open. Relay on control is not closing. Needs control and build replaced. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10892389 (CONTROL BOARD), schdld next appmnt for 4/13 FRI
We serviced a
RBD275PDB14 WHIRLPOOL
Model RANGE
Near Cleveland, Ohio 44124
Corey L.
Job Details:
03/23/2018
Installed control panel, op test no good, control board needs replaced, part is discontinued, office to refund customer; Job Cmpltd
We serviced a
KSDG950ESS0 KITCHENAID
Model WALL OVEN
Near MENTOR ON THE, Ohio 44060
Dan
Job Details:
03/23/2018
Customer complaint that oven is not heating, tried to start bake cycle, unit flashed f1e0(eeprom communication error), reset control, started bake for 350 degrees, oven heated, op test good, if problem should reoccur unit will need new control; Job Cmpltd
We serviced a
KUDS24SEBL5 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, Ohio 44112
Dan
Job Details:
03/23/2018
Customer complaint that unit is not draining, started normal wash cycle, cancelled, unit drained, repeated several times with same results, unit is operating as designed ; Job Cmpltd
We serviced a
WMH53520CH2 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, Ohio 44039
Mac
Job Details:
03/23/2018
Replaced thermostat, magnetron, capacitor, diode, and control. Unit is still not powering on. Cabinet and cavity are damaged with smoke. Rescheduling for a time to call whirlpool.; schdld next appmnt for 3/29 THU
We serviced a
KUDI01ILBL6 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, Ohio 44128
Chad P.
Job Details:
03/23/2018
Replaced fill valve. Op test ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, Ohio 44105
Chad P.
Job Details:
03/23/2018
Start winding in motor open. Needs motor replaced .. t.s. Part number wrong. Need to order motor. ; ordrng 1 279827 (motor!dryer), used 1 279827 (MOTOR) from stock, schdld next appmnt for 3/26 MON
We serviced a
MAYTAG WASHER
Model MVWC200XW2
Near Geneva Township, Ohio 44041
Arthur V
Job Details:
03/23/2018
Found 2 error codes f7e1and f7e7. Both error codes point to actuator. Replaced with truck stock. Recalibrated. Op test good ran auto test unit completed test and passed. Cleared all error codes. ; used 1 WPW10006355 (ACTUATOR) from stock, , Job Cmpltd
We serviced a
CROSLEY DRYER
Model ZGD7009GW0
Near Mantua, Ohio 44255
Robert A.
Job Details:
03/23/2018
nstalled console, op test ok; Job Cmpltd, s
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWW2
Near Windham, Ohio 44288
Robert A.
Job Details:
03/23/2018
Found handle and panel broken; ordrng 1 W10811149 (PANEL), schdld next appmnt for 3/27 TUE 12-4,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Rootstown Township, Ohio 44266
Robert A.
Job Details:
03/23/2018
Installed valve and ice maker, tested valve, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS0
Near Aurora, Ohio 44202
Robert A.
Job Details:
03/23/2018
nstalled control, op test ok; Job Cmpltd,
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, Ohio 44122
Corina H
Job Details:
03/22/2018
CC that the fz is not cooling. Checked the gasket, good. Checked the fans are running. Checked the fz evap, ice build up on cap tube. Will need a evap and compressor. ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W11109499 (drier-tube), schdld next appmnt for 3/28 WED
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Lorain, Ohio 44055
Mac
Job Details:
03/22/2018
Found seal to door was not sticking in to frame. Used a sealant to secure seal. Sealing ok now.; Job Cmpltd
We serviced a
WMH32519FT WHIRLPOOL
Model MICROWAVE
Near Parma, Ohio 44134
Chad P.
Job Details:
03/22/2018
Found interlocks failing. Replaced. Op test ok. ; Job Cmpltd
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, Ohio 44139
Corina H
Job Details:
03/22/2018
Replaced the door. Advised cust to replace the plastic waterline with a copper or braided flex line. Optest ok. ; Job Cmpltd
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Lorain, Ohio 44053
Mac
Job Details:
03/22/2018
Test 39 in diagnostics for rc thermistor is testing open. Fan testing open. Office to order evaporator fan with harness. ; ordrng 1 W10799016 (motor-evap), schdld next appmnt for 3/28 WED
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, Ohio 44053
Mac
Job Details:
03/22/2018
Replaced light in refrigerator. Customer stated that freezer light recently went out as well. Office to order freezer light.; ordrng 1 WPW10515057 (light), schdld next appmnt for 3/28 WED
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Lorain, Ohio 44053
Mac
Job Details:
03/22/2018
Fan running ok to cool boards. Testing ok. Explained to customer that this is normal.; Job Cmpltd,
We serviced a
KUDI01ILBT2 KITCHENAID
Model DISHWASHER
Near Newbury Township, Ohio 44065
Corey L.
Job Details:
03/22/2018
Customer complaint unit is not drying and rack wheels fell off, replaced wheels on upper rack, found element open, replaced element with heater kit from service pointer, (cntrl & element), op test good; Job Cmpltd
We serviced a
WDT750SAHV0 WHIRLPOOL
Model DISHWASHER
Near North Royalton, Ohio 44133
Chad P.
Job Details:
03/22/2018
Cc water leaking from dishwasher door, ran normal wash cycle. No leaking observed installed checks good. Advised to use as normal and monitor. If any issues return please contact wpl back. ; Job Cmpltd
We serviced a
MMV4206FZ0 MAYTAG
Model MICROWAVE
Near Avon Lake, Ohio 44012
Dan
Job Details:
03/22/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, Ohio 44053
Mac
Job Details:
03/22/2018
Replaced light in refrigerator. Customer stated that freezer light recently went out as well. Office to order freezer light.; ordrng 1 WPW10515057 (light), schdld next appmnt for 3/28 WED
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Avon Lake, Ohio 44012
Dan
Job Details:
03/22/2018
Customer complaint that unit is not draining, confirmed, found drain hose clogged, unclogged drain hose, op test good ; Job Cmpltd
We serviced a
WDTA50SAHB0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, Ohio 44149
Chad P.
Job Details:
03/22/2018
Found interface randomly selecting commands. Found frack on interface and small dent in upper right hand side of panel. Needs door panel and interface replaced. ; ordrng 1 W10897413 (UI ) and 1 W11087926 (PANEL), schdld next appmnt for 4/2 MON
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Bainbridge Township, Ohio 44023
Corey L.
Job Details:
03/22/2018
Replaced damper control, much quieter, op test good; Job Cmpltd,
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, Ohio 44149
Chad P.
Job Details:
03/22/2018
Cc that ff section stopped cooling but returned to normal. Found back wall of evap had slight amount of frosting on it. Damper checks good. Put unit into forced defrost. Unit is able to defrost. Out unit into timed defrosted. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
RTW4516FW2 AMANA
Model WASHER
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
03/22/2018
CC that the unit does not turn on and is leaking. There is no power to the outlet. Will need an electrician. Found the water leaking from the water valve the control, motor, cap, shifter, drain pump are covered in water. Called SM to order parts. ; ordrng 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W10919003 (pump-water) and 1 W11038696 (valve) and 1 W11158830 (CAP) and 1 W11170318 (CONTROL), schdld next appmnt for 4/5 THU
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Shaker Heights, Ohio 44120
Corina H
Job Details:
03/22/2018
CC that the unit started to smoke when the broiler was on threw the burners. Found the middle burner has grease down on the orfice holder, took pic. Called SM to order part, had me call t/l. Called T/l Todd file # 7721566049 ordrng 1 W10732141 (holder-orf), schdld next appmnt for 3/27 TUE
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near University Heights, Ohio 44118
Corina H
Job Details:
03/22/2018
CC that there is a humming when the unit is running. Turned unit on and the pump and motor are humming. Will need a new pump and motor. Called SM to order part. ; ordrng 1 W10805015 (pump&motor), schdld next appmnt for 3/27 TUE
We serviced a
WFW70HEBW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, Ohio 44122
Corina H
Job Details:
03/22/2018
CC that the unit does not spin and drain error code F9e1. Called SM and wants to order drain pump and main control. ; ordrng 1 WPW10391443 (pump-water) and 1 WPW10583356 (cntrl-elec), schdld next appmnt for 3/27 TUE
We serviced a
KRMF706ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44124
Corina H
Job Details:
03/22/2018
CC that the fz frosts up and the UI has po on it. Unit is unplugged when I arrived. Called SM, had me check the 3 way valve and the fz thermistor, good. Fans are running. Will need a main control and a UI. Called SM to order parts ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec), schdld next appmnt for 3/27 TUE
We serviced a
MVWC565FWO MAYTAG
Model WASHER
Near Cleveland, Ohio 44134
Corina H
Job Details:
03/22/2018
CC that the spin light stayed on. Held the button cleared the spin cycle. Ran diag F0E2 – OVER SUDS CONDITION DETECTED. Advised cust to use only 1-2 tablespoons of detergent. Ran an auto test and a calibration. Ran a normal load and a drain spin. Job Cmpltd
We serviced a
KDTM354ESS1 KITCHENAID
Model DISHWASHER
Near Pepper Pike, Ohio 44124
Corina H
Job Details:
03/22/2018
CC that the stops have fallen off. Replaced the adjusters. Optest ok.; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Chagrin Falls, Ohio 44022
Corey L.
Job Details:
03/22/2018
Customer complaint unit is not making ice, ice maker did not harvest last load, ice was in tray bin was empty, per service pointer ice maker on this unit’s date is before upgraded ice maker, unit needs new ice maker ; ordrng 1 W10908391 (icemaker), schdld next appmnt for 3/27 TUE
We serviced a
JJW7530DDS JENN-AIR
Model RANGE
Near Moreland Hills, Ohio 44022
Corey L.
Job Details:
03/22/2018
Customer complaint unit is not heating at all, confirmed line at terminal block is severed and burned electronic filter attached, unit needs new terminal block, electronic filter, connector and nut ; ordrng 1 74011370 (HARNESS & FILTER) and 1 WP7103P027 (NUT block-term) and 1 WPW10245259 (block-term) and 1 WPW10281322 (connector)
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Westlake, Ohio 44145
Dan
Job Details:
03/22/2018
Customer complaint of f5e2 error code, confirmed, unit is flashing f5e2(lid lock failure) error code, lid lock test good, unit needs new control; ordrng 1 W10812418 (cntrl-elec), schdld next appmnt for 3/27 TUE
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, Ohio 44145
Dan
Job Details:
03/22/2018
Customer complaint that unit is not making ice, ice maker turned off when tech arrived, turn ice maker on, ice maker cycled but did not fill, found water to fill valve turned off, turned on water supply, op test good ; Job Cmpltd
We serviced a
FGF337AUF FRIGIDAIRE
Model RANGE
Near Cleveland, Ohio 44111
Eric M.
Job Details:
03/22/2018
Customer complaint that oven is taking a long time to heat, found ignitor weak, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITER) Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44111
Dan
Job Details:
03/22/2018
Installed new mullion and hinges, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, Ohio 44121
Dan
Job Details:
03/22/2018
Customer complaint that unit is leaking, found hot water fill hose leaking at supply valve, started normal wash cycle, unit filled and advanced to wash cycle, no leaks found, canceled cycle, no leaks found in drain system, unit is operating as designed, advised customer to replace fill hoses; Job Cmpltd
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near North Ridgeville, Ohio 44039
Mac
Job Details:
03/22/2018
Lint filter is misshaped. Replaced heating element. Heating ok. Office to order lint screen. Customer will install screen.; ordrng 1 W10920627 (screen)
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Carlisle Township, Ohio 44044
Mac
Job Details:
03/22/2018
Leveled washer completely. Found that most of the vibration is being caused from wooden floor. Nothing more can be done to prevent vibration.; Job Cmpltd
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, Ohio 44145
Mac
Job Details:
03/22/2018
Control had no display and not turning refrigerator on. Replaced jazz board with one sent to customer. Programmed. Tested ok.; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, Ohio 44130
Chad P.
Job Details:
03/22/2018
Installed heater, op test ok Please advise it will take time for the smell to go away. ; Job Cmpltd
We serviced a
WFW8400TW02 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, Ohio 44130
Chad P.
Job Details:
03/22/2018
Unit storing f21 error code. Low drain. Found drain trap partly blocked with debris. Cleared. Ran unit 3x. Op test ok. ; Job Cmpltd
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Parma, Ohio 44134
Chad P.
Job Details:
03/22/2018
Found door lock failing. Intermittently not locking. Also, unit stored fault for overflow. Valves are working correctly. Needs valves and pressure sensor replaced. P.s. the banana bread is amazing. ; ordrng 1 W11044559 (PRESSURE SWITCH ) and 1 WPW10443885 (DOOR LOCK), schdld next appmnt for 3/28 WED
We serviced a
ED2FHAXSQ04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44120
Chad P.
Job Details:
03/22/2018
Installed ice maker and water valve op test ok ; Job Cmpltd
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Orange, Ohio 44122
Corey L.
Job Details:
03/22/2018
Corrected fan position, replaced drain tube, and aligned doors as best as possible; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Painesville Township, Ohio 44077
Robert A.
Job Details:
03/22/2018
ound lowside leak on comp, repaired leak, replaced drier, pulled 28”vac w/pump, watched, no change, charged 6oz r134a, unit starting to cool, ran test 4,good, op test okAllow 24hrs for propper cooling; used 1 TJAF1200 (CHARGING TUBE), and 1 W10896709 (6/6 COUPLER) from stock, Job CmpltD
We serviced a
KEBS107SBL04 WHIRLPOOL
Model WALL OVEN
Near Cleveland Heights, Ohio 44112
Chad P.
Job Details:
03/22/2018
Installed thermal fuse. Ran bake and broil. Op test ok. ; Job Cmpltd
We serviced a
MFI2269VEQ3 MAYTAG
Model REFRIGERATOR
Near Mayfield Heights, Ohio 44124
Chad P.
Job Details:
03/22/2018
Cc unit leaking water . Found a crack in drain pan right where drain tube kit was installed. Needs drain pan replaced. ; ordrng 1 WPW10655367 (DRAIN PAN ), schdld next appmnt for 3/29 THU
We serviced a
MEDB725BW0 MAYTAG
Model DRYER
Near Chardon Township, Ohio 44024
Corey L.
Job Details:
03/22/2018
Customer complaint unit is not heating, found element open, fuses and thermostats all pass, blower housing and vents are clear, power to the unit is correct, called techline per safety issue, #7721562572 ; Job Cmpltd
We serviced a
WDF320PADW3 WHIRLPOOL
Model DISHWASHER
Near Parma, Ohio 44129
Dan
Job Details:
03/22/2018
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44144
Dan
Job Details:
03/22/2018
Installed control and user interface kit, fresh food section evaporator fan, thermistor and cover, op test good ; Job Cmpltd
We serviced a
WMH53520CS7 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, Ohio 44039
Mac
Job Details:
03/22/2018
Cooling fan is making a loud vibration. Control panel is not completely responsive. Office to order fan motor, fan wheel, and control panel.; ordrng 1 W10533503 (wheel-fan) and 1 W10818231 (motor-fan) and 1 W10848068 (CONTROL PANEL), schdld next appmnt for 3/27 TUE
We serviced a
MBF2256HEW MAYTAG
Model REFRIGERATOR
Near Aurora, Ohio 44202
Corina H
Job Details:
03/22/2018
CC that the im does not shut off. Pulled im out checked the on off switch, good. Jumpered t to h with the im off, no power. Cycled t to h with the arm down cycled. Advised cust to keep the arm off for a day or two to make sure the im is stay off. Optest ok. ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, Ohio 44140
Mac
Job Details:
03/21/2018
Replaced ice maker. Tested ok.; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Chardon, Ohio 44024
Corey L.
Job Details:
03/21/2018
Customer complaint unit is not drying properly, ran diagnostics, no error codes found, customer not using rinse aid, advised using rinse aid and high temp dry for best drying performance; Job Cmpltd
We serviced a
WRF540CWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, Ohio 44139
Corina H
Job Details:
03/21/2018
Replaced the icemaker. Optest ok. ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44121
Chad P.
Job Details:
03/21/2018
Found optics for ice level is bad. Ran diagnostics and found optics showing bin full though there is no ice. Removed optics and checked wiring and reset power to unit. Still showing full. Ran ice maker tests. All functions working. Needs optics replaced to restore ice production. ; ordrng 1 W10870822 (EMITTER BOARD ) and 1 W10898445 (RECEIVER BOARD ), schdld next appmnt for 3/27 TUE
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, Ohio 44012
Mac
Job Details:
03/21/2018
Replaced door gasket, closer cam, mullion, and ice chute gasket. Used steamer to stretch door gasket. Adjusted to level doors.; Job Cmpltd
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, Ohio 44039
Dan
Job Details:
03/21/2018
Customer complaint of frost build up in freezer section, door gaskets are sealing, no air leak in cabinet, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd
We serviced a
KBFS22EWMS7 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, Ohio 44124
Corey L.
Job Details:
03/21/2018
Freezer rack came off track, corrected rack op test good; Job Cmpltd
We serviced a
KFIS29PBMS02 KITCHENAID
Model REFRIGERATOR
Near Euclid, Ohio 44123
Corey L.
Job Details:
03/21/2018
Unit still not cooling, found ff evap fan motor does not seem to be coming to full rpms, ordering evap motor; ordrng 1 W10633627 (motor-evap), schdld next appmnt for 3/27 TUE
We serviced a
KUDS30IXBT8 KITCHENAID
Model DISHWASHER
Near Willoughby, Ohio 44094
Corey L.
Job Details:
03/21/2018
Installed adjuster kit, op test good; Job Cmpltd
We serviced a
MGDC300BW0 MAYTAG
Model DRYER
Near Oakwood Village, Ohio 44146
Corina H
Job Details:
03/21/2018
CC that the unit does not heat. Checked outside vent, good. Found the thermal fuse was open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WRS586FIEH01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, Ohio 44039
Dan
Job Details:
03/21/2018
Customer complaint that water filter housing broke, installed new water filter housing, op test good ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Walton Hills, Ohio 44146
Corina H
Job Details:
03/21/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Columbia Township, Ohio 44028
Dan
Job Details:
03/21/2018
Customer complaint that upper rack tracks are broken and two other service companies have been unable to remove unit from under cabinet, removed unit, installed new upper rack tracks, op test good ; Job Cmpltd
We serviced a
JDR8895AAS JENN-AIR
Model RANGE
Near Olmsted Falls, Ohio 44138
Dan
Job Details:
03/21/2018
Customer complaint that new control display s blank, confirmed, unit needs new control, installed new control, op test good ; Job Cmpltd
We serviced a
WFC150M0EW1 WHIRLPOOL
Model RANGE
Near Lorain, Ohio 44053
Mac
Job Details:
03/21/2018
Replaced door trim, door glass, and support bracket.; Job Cmpltd
We serviced a
GB2FHDXWS08 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, Ohio 44001
Mac
Job Details:
03/21/2018
Not defrosting. Relay on Jazz board is open. Replaced from truck stock and defrosted. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, Ohio 44136
Chad P.
Job Details:
03/21/2018
Installed valve assy and drip tray .. op test no good. Found water pressure high and valve not able to open. Needs chatter kit. Also, found sharp burr on handle. Also needs replaced. ; ordrng 1 W10786952 (CHATTER KIT) and 1 W10827048 (HANDLE), schdld next appmnt for 4/2 MON
We serviced a
WTW8040DW WHIRLPOOL
Model WASHER
Near Strongsville, Ohio 44136
Chad P.
Job Details:
03/21/2018
Replaced suspension. Op test ok. ; Job Cmpltd
We serviced a
WRS321SDHW WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, Ohio 44136
Chad P.
Job Details:
03/21/2018
Unable to duplicate. Op test ok. ; Job Cmpltd,
We serviced a
JB250DF4WW GE
Model RANGE
Near Willoughby, Ohio 44094
Corey L.
Job Details:
03/21/2018
Customer complaint unit element is always on, confirmed both right side elements are always on, replaced infinite switch pre id, op test no good, these switches are jumped off each other, reordering infinite switch and the switch in series; ordrng 1 WB24T10025 (infinite switch 2600W) and 1 WB24T10029 (inf sw control 1500w), schdld next appmnt for 3/27 TUE
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near North Olmsted, Ohio 44070
Dan
Job Details:
03/21/2018
Customer complaint that clothes are getting stuck under agitator, agitator is not loose, agitator is properly mounted, no play between basket and agitator, unable to duplicate the problem , unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, Ohio 44070
Dan
Job Details:
03/21/2018
Customer complaint that unit is not dispensing ice , ice bin is full, unit dispensed both cubed and crushed ice, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KRFF507EBL01 KITCHENAID
Model REFRIGERATOR
Near Orange, Ohio 44022
Chad P.
Job Details:
03/21/2018
Cc that units ice door will open and close but ice is not coming out. Ran several cups worth of ice. Unit did not fail to operate correctly. Checked connections on auger. Power and connections check good. Advised is issue return to take a video to help us trouble shoot the issue. ; Job Cmpltd,
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Mentor, Ohio 44060
Corey L.
Job Details:
03/21/2018
Customer complaint unit is leaking, found evidence of heavy water damage to kick plate insulation, and floor under where dishwasher was installed, the customers kitchen is being remodeled and has no drain or water inlet hookups available for testing, all seals appear good, float switch op test good, no cracked hoses or loose fittings, advising customer to reschedule when unit is able to be tested properly, unit will need part # W10827631 not scheduling at this time
We serviced a
ASD2575BRB01 AMANA
Model REFRIGERATOR
Near Cleveland, Ohio 44120
Corina H
Job Details:
03/21/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near WARRENSVL HTS, Ohio 44128
Corina H
Job Details:
03/21/2018
CC that the unit does not drain. Found the drain hose taped to a hose that goes into the toilet. Took the tape of the the drain hose, drain hose drained. Advised cust not to tape the drain hose and to snake the drain out to put the water in the sink. Optest ok. ; Job Cmpltd
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, Ohio 44122
Corina H
Job Details:
03/21/2018
Replaced the evap cover and the icebox fan. Optest ok. ; Job Cmpltd
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, Ohio 44011
Dan
Job Details:
03/21/2018
Customer complaint that freezer is not cooling, freezer section temperature at 25 degrees, fresh food section temperature at 59 degrees compressor and condenser fan are running, evaporator fan is not running, evaporator frozen at the top, evaporator fan is recieving 120vac , unit needs new evaporator fan motor , installed new evaporator fan motor and cleared ice, op test good ; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd
We serviced a
WGD8000DW4 WHIRLPOOL
Model DRYER
Near Westlake, Ohio 44145
Dan
Job Details:
03/21/2018
Installed new gas valve assembly, op test good ; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Elyria, Ohio 44035
Mac
Job Details:
03/21/2018
Knobs are broken. Handle is bent. Office to order knobs and handle.; ordrng 2 WPW10339442 (knob)s, schdld next appmnt for 3/27 TUE
