We serviced a
WHIRLPOOL REFRIGERATOR
Model MSF25D4MDM02
Near Cleveland, OH 44109
Dan
Job Details:
04/07/2017
Customer complaint that unit is not making ice, cycled ice maker, found water leaking out of ice maker mold, unit needs new ice maker , ordrng 1 WPW10300022 (ice maker ), schdld next appmnt for 4/12 WED !,
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Parma Heights, OH 44130
Dan
Job Details:
04/07/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Madison Township, OH 44057
Arthur V
Job Details:
04/07/2017
Found fill tube frozen. Thawed out op test good. Cust has water line hooked up to warm water. Cust to replace water line to ice maker. , Job Compltd
We serviced a
MAYTAG WASHER
Model MVWB700VQ0
Near Pepper Pike, OH 44124
Eric M.
Job Details:
04/07/2017
Comp not completing cycle, occasionally will not drain, did not run thru a clean washer cycle, displayed "ol" error. Init svc test iaw tech sheet, no faults present. Checked tub bounce, normal. Started auto test, test stayed in C1 and did not stop filling, cancelled test, drained water fm unit, checked the pressure hose, clear. Ran test again, same thing, continued to fill, suspect faulty pressure switch on mmcu, needs mmcu replaced., ordrng 1 WPW10187488 (MMCU), schdld next appmnt for 4/12 WED !, saved tckt [SdLink\289138a.png],
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Streetsboro, OH 44241
Robert A.
Job Details:
04/07/2017
Installed hinges, op test ok, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Orange, OH 44122
Eric M.
Job Details:
04/07/2017
Comp of a high pitched sound that goes away when the door is opened. Explained to the cust that the ducted fan is what is making the sound and that it is the normal operation of the unit. Init svc test iaw tech sheet, ran thru every single test, and all tests passed with absolutely no abnormal sounds heard. The unit is operating just as it was designed to operate by the manufacturer., Job Cmpltd,
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAS13
Near Solon, OH 44139
Eric M.
Job Details:
04/07/2017
Comp bake or broil not working. Found igniter open, getting 120 vac, replaced ignitor, test bake and broil, opest good., used 1 12400035 (IGNITOR) from stock, Job Cmpltd, saved tckt [SdLink\289783a.png],
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Streetsboro, OH 44241
Robert A.
Job Details:
04/07/2017
Found t fuse open, cut off open, element shorted to ground, replaced all, op test ok, used 1 279816 (CUTOFF), 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Kent, OH 44240
Robert A.
Job Details:
04/07/2017
Found wash motor receiving power, not running, needs sump asm, ordrng 1 WPW10671941 (SUMP ASM), schdld next appmnt for 4/14 FRI !,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Roaming Shores, OH 44085
Arthur V
Job Details:
04/07/2017
Replaced top --- op test good, Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNZB0
Near Aurora, OH 44202
Eric M.
Job Details:
04/07/2017
Comp not making ice, has performed the clean cycle and replaced the water filter, still no ice. Init svc test iaw tech sheet, all tests passed. Took out if svc test, turned unit on. The fill tube and hose covered inside and out with black mold, and the fill tube not connected to the supply pump, that was the reason for not msking ice. Needs the fill tube and hose replaced. Quoted $138 labor., ordrng 1 W10623750 (HOSE 2852) and 1 W10863947 (TUBE - FILL 2521), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $174.06 CC Ref # 681595991, schdld next appmnt for 4/12 WED !,
We serviced a
MAYTAG WASHER
Model MHWE301YW00
Near Suffield Township, OH 44260
Robert A.
Job Details:
04/07/2017
Ran diagnostics, long drain, pump clear, water in pump motor, replaced, ran unit, op test ok, used 1 WPW10730972 (PUMP) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model CT19G6Q
Near Parma, OH 44134
Dan
Job Details:
04/07/2017
Installed new start device, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Aurora, OH 44202
Eric M.
Job Details:
04/07/2017
Comp that the cooktop light will not turn on, bulb has been changed. Bulb not fully screwed in, optest good., Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Ravenna, OH 44266
Robert A.
Job Details:
04/07/2017
, Complaint, when one burner is on flame is high, when second burner is lite, both flames are low, when 3rd burner is lite, all 3 are even lower, found supply valve just cracked on, turned on full, tested burners, good, op test ok, Job Cmpltd,
We serviced a
KURS24LSBS01 KITCHENAID
Model REFRIGERATOR
Near Fairport Harbor, OH 44077
Brian B
Job Details:
04/07/2017
The part that was sent to the cust did not have the bimetal attached to the thermal fuse. Replaced the bimetal from t/s. Optest ok. Per AB.. no charge to cust., used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd,
We serviced a
LER4634JQ1 WHIRLPOOL
Model DRYER
Near Willowick, OH 44095
Brian B
Job Details:
04/07/2017
CC that the drum will not turn. Found the belt is broken, the idler pulley and the support rollers are worn. Replacing the belt, idler pulley, and the support rollers from t/s. Ran a test cycle optest ok. , used 1 341241 (BELT), 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Brian B
Job Details:
04/07/2017
, Cust show pop, sent pic. CC that the unit will not heat. Checked the voltage at the outlet, does not have the correct voltage at the outlet. Will need an electrician. Also, advised cust to replace the foil vent with a semi rigid or rigid vent. , Job Cmpltd
We serviced a
MGR6775BDW WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Brian B
Job Details:
04/07/2017
CC upper oven not lighting. Set oven to 350. Bake ignitor came on and burner lit within 60 sec. tested upper broil and lower oven. All burners lighting properly. Heated upper oven to 350. Checked temp. Oven temp is accurate. Also, lower oven bulb is burned out. Per warr information. Light bulb not covered. Could not duplicate any issue with oven. Optest ok., Job Cmpltd
We serviced a
WFG510S0AT0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44135
Brian B
Job Details:
04/07/2017
CC that the unit will not lite. Found the spark ignitor is not sparking at the tip. Will need a spark ignitor and a wiring harness. Replacing the spark ignitor and the harness from the t/s. Optest ok. , used 1 WP9758079 (ELECTRODE-BAKE BURNER), and 1 WPW10701462 (HARNS-WIRE) from stock, Job Cmpltd
We serviced a
MMV4205DS2 WHIRLPOOL
Model MICROWAVE
Near Brook Park, OH 44142
Brian B
Job Details:
04/07/2017
Updated pop, sent pic. Micr not heating. Found unit was dropped. Center frame shelf with magnetron is bent down causing wires to be ripped out of capacitor. Unit cannot be repaired. Called whirl TL, Joel, 7718745315. He said unit was purchased used or as floor model and customer will have to take back to home depot. No return visit neccassary., Job Cmpltd,
We serviced a
WDF320PADT0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44135
Alice M.
Job Details:
04/07/2017
CC that the unit is not working. Removed front panel, checked voltage at control panel 32v. Checked voltage at term block 32v. Found the outlet has an open neutral. Will need an electrician. Optest ok.,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44111
Brian B
Job Details:
04/07/2017
C that the unit is dead. Found the unit was not plugged in. Ran diag F8e1 long fill no fill. Cleared code. Ran calibraton, auto test. Optest ok. Found the cust is not using HE laundry detergent, advised cust to use HE detergent. , Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Aurora, OH 44202
Eric M.
Job Details:
04/07/2017
Comp that the cooktop light will not turn on, bulb has been changed. Bulb not fully screwed in, optest good., Job Cmpltd,
We serviced a
SAV2655AWW WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Brian B
Job Details:
04/07/2017
CC that the unit will not agitate. Removed front cover, found internal transmission damage. Will need a new transmission and seal kit. Will give est. cust doesnt want to repair. office do not order parts.
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS1
Near Valley View, OH 44125
Dan
Job Details:
04/07/2017
Customer complaint that unit goes off balance during spin cycle, started drain and spin cycle, found shock absorbers broken off of tub, unit needs new shock absorbers, ordrng 1 5304485917 (shock absorber kit47.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $298.68 Check # 1771, schdld next appmnt for 4/12 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW01
Near Garfield Heights, OH 44125
Dan
Job Details:
04/07/2017
Customer complaint that door makes scraping sound when fresh food section door is opened, found hinge guide hitting hinge when door is opened, adjusted hinges, op test good , Job Cmpltd,
We serviced a
KRFF300ESS00 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details:
04/07/2017
Cc complaint that there was frost all over i the fz section. Frosting has been reduced to the back wall at this time and is minimal. Most likely the door was not completely closed. Forced a defrost cycle. Advised cust to monitor. Op test ok. , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Ashtabula Township, OH 44004
Arthur V
Job Details:
04/07/2017
Found unit needs dispener parts listed. Please ship direct to customer for them to install. , ordrng 1 W11084830 (SEPERATER) and 1 WPW1036588 (dispenser)
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Chad P.
Job Details:
04/07/2017
Installed seal and ran unit at 350f. Op test ok. , Job Cmpltd
We serviced a
TEDS840PQ0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details:
04/07/2017
46, Found heating element open. Replaced. Op test ok. , used 1 279838 (ELEMENT) from stock,
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Cuyahoga Heights, OH 44125
Chad P.
Job Details:
04/07/2017
Cc complaint that unit was frosting over in the freezer and got ice around the switch. Avised that the door was likely left open. Forced a defrost cycle. Cust to monitor. Op test ok. , Job Cmpltd
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Cleveland, OH 44128
Chad P.
Job Details:
04/07/2017
Found latch out of position. Corrected. Op test ok. , Job Cmpltd
We serviced a
WED92HEFC0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44120
Chad P.
Job Details:
04/07/2017
Found the ss hose to dryer is not compatable. It will not correctly hook up to the unit causing a pour seal and leak. Advised cust to replace the hose. Op test ok. , Job Cmpltd,
We serviced a
FEFL79JSA FRIGIDAIRE
Model RANGE
Near Westlake, OH 44145
Paul H.
Job Details:
04/07/2017
No bake, no broil, verified source and elements, all good, no hi limit on this unit, relays are not closing on board, needs main control, quoted: control #316462868
We serviced a
WDF760SADM1 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details:
04/07/2017
Sump is leaking in front and diverter is leaking as well, quoted sump and motor assembly, WPW10671942
We serviced a
GE WASHER
Model GTW460ASJ2WW
Near Ashtabula, OH 44004
Arthur V
Job Details:
04/07/2017
Cust concerned with unit making noises in spin. Checked unit in wash and spin. All checks are good. No unusual noises. Unit performed all functions. Ran diagnostics no errors. Unit op test good. Advised cust Agitator is supposed to move and is not loose Op test good. , Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Kirtland, OH 44094
Eric M.
Job Details:
04/07/2017
Comp that when cooking, the display showed fan speed too low and displayed an error code. Init fault code display: 3 instances of F8e0 (cooling fan speed too low), cleared, ran auto test, all tests passed, and did not diplay any faults or error upon completion of the test. Set to bake @ 350 @ 0816, hortly after starting, the f8e0 code came up. Dismantled top, found a piece of the foam stopping the blade. Re-assembled, optest good., Job Cmpltd,
We serviced a
MVWC400XW4 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details:
04/07/2017
Found drive hub has become stripped, not charging shipping due to recall, if caught first time would have charged shipping initially, please wave to shipping for customer's inconvenience, ordering, ordrng 1 W10528947 (hub)
We serviced a
WHIRLPOOL RANGE
Model RBS245PDT11
Near Bedford Heights, OH 44146
Dan
Job Details:
04/07/2017
Customer came to door and said they did not receive the part yet, customer stated they called us last night and this morning to tell us they did not have the part, customer will need to be rescheduled after they receive part,
We serviced a
KENMORE WASHER
Model MVWC300VW1
Near Madison, OH 44057
Robert A.
Job Details:
04/07/2017
Customer complaint that unit is making grinding noise, satred normal wash cycle, grinding is coming from transmission, unit needs new transmission, customer does not want repair, ordrng 1 W10140307 (gearcase258.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , O-emld
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Willoughby Hills, OH 44094
Dan
Job Details:
04/07/2017
Customer complaint that unit starts for 5 minutes then shuts off, started normal wash cycle, unit filled and began wash cycle, after 5 minutes unit drained all water out and cancelled cycle, control still receiving 120vac after unit cancels cycle, ran diagnostics no error codes found, unit completed test cycle, unit needs new control, ordrng 1 W10731490 (CNTRL), schdld next appmnt for 4/10 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mayfield, OH 44143
Dan
Job Details:
04/07/2017
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, applied petroleum jelly to door seal to help it stick to cabinet, used heat gun to expand gasket, freezer section door is sealing now, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS1
Near Cleveland, OH 44121
Dan
Job Details:
04/07/2017
Customer complaint that unit flashed error code and will not bake now, selected bake unit flashed feature not available, ran diagnostics found f6e1( run away temperature) error code, per tech sheet unit needs new control for error code shown, customer does not want repair at this time, ordrng 1 WPW10340304 (CNTRL288.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRS00
Near Cleveland, OH 44108
Dan
Job Details:
04/07/2017
Customer complaint that unit is not dispensing ice, found ice bin not seated correctly on auger motor, reset ice bin, unit dispenses ice, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2MHKXPL00
Near Cleveland Heights, OH 44121
Dan
Job Details:
04/07/2017
Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged causing water to run into freezer section during defrost cycle, cleared evaporator drain tube, good water flow through drain tube now, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Euclid, OH 44117
Dan
Job Details:
04/07/2017
Customer complaint that unit would not start just turned on drain pump, ran diagnostics found f0e2(oversuds condition) and f8e1(long/no fill) error codes, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, started normal wash cycle, unit filled, unit advanced to wash cycle, unable to duplicate the problem, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model ATF6000FS0
Near Euclid, OH 44132
Dan
Job Details:
04/07/2017
Customer complaint that unit is shaking excessively, no model/serial tag, started drain and spin cycle, unit did not shake at all, all suspension components look good, unit is operating as designed , Job Cmpltd, saved tckt
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near North Madison, OH 44057
Dan
Job Details:
04/07/2017
Customer complaint that unit ran rinse cycle continuously, ran diagnostics found f8e1(long fill), f0e5(off balance), and f0e3(overload) error codes, found hot water supply valve closed, opened, both valves open with good water flow, ran rinse and spin cycle, unit completed rinse cycle and advanced to spin cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Painesville, OH 44077
Arthur V
Job Details:
04/07/2017
Found glides faulty (floor model) needs glides. For freezer door---- Leak was fixed by customer it was a the water filter not installed properly. Order bracket assy's also adjusted right side door to be even with the left side door across the top , ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket), schdld next appmnt for 4/12 WED !,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH7
Near Painesville, OH 44077
Arthur V
Job Details:
04/07/2017
Found control panel erratic. Needs console assy. Cust not home till after 130 pm on the 12th , ordrng 1 WPW10500177 (panel-cntl), schdld next appmnt for 4/12 WED 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Concord Township, OH 44077
Arthur V
Job Details:
04/07/2017
Called cust did not receive package. Fed ex delivered yesterday Looked all over around house and its not there please reorder and i will reschedule. , ordrng 1 31625 (cloth-micr) and 1 W10252111 (polish), schdld next appmnt for 4/12 WED
We serviced a
WHIRLPOOL WASHER DUET
Model WFW8300SW00
Near Concord Township, OH 44077
Arthur V
Job Details:
04/07/2017
Needs drain pump. , used 1 WPW10730972 (PUMP) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Edgewood, OH 44004
Arthur V
Job Details:
04/07/2017
Ran diagnostics. No errors. Cycled in spin unit spun on highest setting and completed cycle again with no errors Could not duplicate issue. Unit spinning and draining. , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Edgewood, OH 44004
Gail V.
Job Details:
04/07/2017
Replaced control. Recalibrated washer. Unit op test good. , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Madison, OH 44057
Eric M.
Job Details:
04/07/2017
Comp not cooling in the ff compartment, but the fz compartment seems to be fine. Appears that the evap is a solid block of ice, possibly a defrost issue. Put into forced defrost, no pwr going to heater. Checked resistance of the heater, reading 26 ohms, norm is 28 ohms, so heater is good. Replaced/programmed jazz board. Put into forced defrost, heater is on, defrost heater now working, optest good. Advised cust that the evap will have to fully defrost before the ff compartment will begin cooling again., used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Madison Township, OH 44057
Eric M.
Job Details:
04/07/2017
Replaced acu, calibrated, auto test passed, optest good., Job Cmpltd,
We serviced a
KENMORE FREEZER
Model 253.44733102
Near Kirtland, OH 44094
Eric M.
Job Details:
04/07/2017
Replaced ice maker. Force cycled, filled, no leaking observed, optest good., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Willoughby Hills, OH 44094
Eric M.
Job Details:
04/06/2017
Comp leaking fm rh side. Found leaking fm a fitting going into a water filter (see pic), this is not part of the unit, it is an add on filter, and the filter has a plastic waterline attached to one end of the filter, advised cust of the flooding hazard associated with plastic waterlines and recommended he replace the plastic waterline with a copper or braided waterline to prevent flooding, not leaking fm the unit itself., Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET4WSKXSQ01
Near Eastlake, OH 44095
Eric M.
Job Details:
04/06/2017
Comp not cooling in ff compartment, but fz compartment seems to be ok. Compressor running, evap fan not running. Removed evap access cover. Found evap fan motor seized, but is getting 120 vac. Installed truck stock evap fan motor, fan started right up, optest good, advised cust to allow 48 hrs for unit to cool to safe temps., used 1 12002744 (EVAP MOTOR) from stock, , Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF2A
Near Euclid, OH 44123
Eric M.
Job Details:
04/06/2017
Installed splash guards., Job Cmpltd,
We serviced a
MDBH989AWS3 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details:
04/06/2017
Replaced panel, tested all pads, all functioning correctly, ran diagnostics to invoke calibration, op test ok.,
We serviced a
FGHD2465NF2A FRIGIDAIRE
Model DISHWASHER
Near Lorain, OH 44052
Paul H.
Job Details:
04/06/2017
Replaced thermal cutout, tested, op test ok., Job Cmpltd,
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Amherst, OH 44001
Paul H.
Job Details:
04/06/2017
Found support rollers worn, replaced from t/s, tested, nice and quiet, op test ok., used 1 349241T (ROLLER KIT) from stock, Job Cmpltd
We serviced a
GLHS268ZDS7 FRIGIDAIRE
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details:
04/06/2017
Checked temp in FC, warmest spot was 4F, observed IM cycle, dropped a batch, got stuck on residual ice in mold, caused unit to cycle twice when freed before filling, IM heater is failing, IM was replaced in September and June, part still under initial year warranty, ordering, out on recall, no service charge, customer will only have labor, ordrng 1 5303918344 (ice maker assy),
We serviced a
KEBS109BSS00 KITCHENAID
Model WALL OVEN
Near Bay Village, OH 44140
Paul H.
Job Details:
04/06/2017
Customer had broiled a steak, left door open to vent, heat from door being open took out control fuse, need to replace, explained to customer that door needs to be shut to vent properly, ordrng 1 WPW10545255
We serviced a
WTW8040DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details:
04/06/2017
Tried holding "end beep" button for 3 seconds, no change, replaced UI, have tones again, customer stated he was still experiencing a squeal in spin, ran a spin test, sound is coming from a worn suspension ball and socket, vaseline would not correct, ordering damper set, , ordrng 1 W11027214 (SUSPENSION)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
04/06/2017
Found three issues with unit. Half of led display is dead and upper racks wheels are breaking. Also, hr stopper is missing. Needs wheels, stopper and console. , ordrng 1 W10815487 (CONSOLE) and 1 WPW10082861 (STOP, REMOVABLE. ) and 4 WPW10671907 (WHEEL)s
We serviced a
RBD275PRB00 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Chad P.
Job Details:
04/06/2017
Found unit with two different faults. One, clock display is dieing and connot be read. Also, unit displaying fault for cancle key drive line open. Cust asked if we could possibly come back on monday as passover starts and they really would like the oven. Tech advised that he can only schedule for open dates on his calander but would put in a request with the office. , ordrng 1 WP8304275 (KEYPAD ) and 1 WPW10438750 (CONTROL)
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW1
Near WILOUGHBY HLS, OH 44092
Eric M.
Job Details:
04/06/2017
Comp no heat. Checked for faults, none present. Removed lower access panel, started timed dry, gas ignited and good flame present, went to outside vent to check for airflow and heat, both good, dryer short cycling. Replaced coils, no longer short cycling, optest good., used 1 279834 (COIL) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KHMS2040BSS0
Near WILOUGHBY HLS, OH 44092
Eric M.
Job Details:
04/06/2017
Door would not latch, she had another svc co. come out who was able to get the door to latch, but then getting f6 (mw relay 4903). Unplugged upon arrival. Removed the user interface assy, found the 4903 relay bent, and appeared to be glued in place, checked the continuity of the replay, good on one leg, no good on the other, needs control board replaced, also, the lower cam assy is damaged. Repair declined, estimate only., , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Kirtland, OH 44094
Eric M.
Job Details:
04/06/2017
Comp of ice buildup on fz floor. Suspect clogged drain. Found has new style drain tube already installed. Removed the drain tube, tried to run water thru it, no good, blew thru tube, a bunch of dirt and dust came out. Cleared the drain line with steamer. Good water flow now. Replaced fz bulb. Cust wanted cost of a new grille and crisper pan, cust declined at this time., used 1 TJS3810 (APPLIANCE BULB 195) from stock, job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FZEM00
Near Aurora, OH 44202
Robert A.
Job Details:
04/06/2017
Found evap fan not running, receiving power, needs fan, ordrng 1 WP2163777 (BLADE) and 1 WP2315539 (FAN MOTOR), schdld next appmnt for 4/12 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Solon, OH 44139
Robert A.
Job Details:
04/06/2017
Inspected and ran unit, excessive soap still in unit, cleared, need to use less soap, ran diagnostics, cold water code, need to run hot water in sink before starting unit, watched cycle, no leak found, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22MMXRNR2
Near Chagrin Falls, OH 44022
Robert A.
Job Details:
04/06/2017
Found valve leaking, needs valve, ordrng 1 4318046 (water valve dual), schdld next appmnt for 4/12 WED !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS1
Near Moreland Hills, OH 44022
Gail V.
Job Details:
04/06/2017
Found comp not running, bad start devise, tested comp, good, replaced start devise, evap drain missing duckbill, replaced drain, op test ok, used 1 8201786 (STARTER), and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS1
Near Moreland Hills, OH 44022
Robert A.
Job Details:
04/06/2017
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS2
Near Solon, OH 44139
Robert A.
Job Details:
04/06/2017
Found disp broken, replaced, op test ok, used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Pepper Pike, OH 44124
Robert A.
Job Details:
04/06/2017
Found spray arm asm pulled out of place and out of sump, corrected, leveled unit, op test ok, Job Cmpltd, saved tckt [SdLink\289880a.png],
We serviced a
KDTM404ESS1 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
04/06/2017
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
04/06/2017
Installed gearcase. Op test ok. , Job Cmpltd
We serviced a
WTW5810BW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
04/06/2017
Installed actuator and gearcase. Op test ok. , Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details:
04/06/2017
Found door mounting screws loose causing bad seal. Tightened. Advised cust to monitor. Op test ok. , Job Cmpltd,
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details:
04/06/2017
Found new console will not plug into control. Harness is incorrect. Tech unsure is harness has changed or control is now different. Will need harness and control ordered. Tech attempted to splice original harness op test no good. , ordrng 1 W10792164 (HARNESS) and 1 W10875442 (CONTROL),
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSC48QVS06
Near Pepper Pike, OH 44124
Robert A.
Job Details:
04/06/2017
Found line from filter to valve cracked, filter housing broken, ordrng 1 EDR3RXD1 (FILTER) and 1 W10797527 (CAP) and 1 WPW10121140 (FILTER HOUSING) and 1 WPW10296807 (TUBE VALVE INLET) and 1 WPW10683737 (TUBE VALVE TO FILTER), schdld next appmnt for 4/11 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW2
Near Jefferson, OH 44047
Arthur V
Job Details:
04/06/2017
At start up afrter filling unit leaks a lg amount (about 2 cups) of water out of center of unit. Also water valve had a leak Tightened water calve connection and ordered inner door panel. And bottom cover ---, ordrng 1 W10860142 (door-inner) and 1 WP8269259 (gasket) and 1 WPW10526115 (panel), schdld next appmnt for 4/12 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Munson Township, OH 44024
Robert A.
Job Details:
04/06/2017
Note scratch in lid, front chrome partRan unit, bearing loud, replaced, ran diognostic cycle, op test ok, used 1 W10435302 (BEARING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model FCCW3000FS4
Near Cleveland, OH 44113
Dan
Job Details:
04/06/2017
Installed new springs, op test good, , Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DB1
Near MIDDLEBRG HTS, OH 44130
Dan
Job Details:
04/06/2017
Customer complaint that light under unit is not working, confirmed, found bulb blown, bulb is receiving power, tech accidentally crossed leads checking for power and blew thermal fuse, unit needs new bulb and fuse, installed thermal fuse, ordering bulb, ordrng 1 8206232A (lamp 40 watt), used 1 W10138793 (FUSE, MICROWAVE) from stock, schdld next appmnt for 4/11 TUE !,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bainbridge Township, OH 44023
Eric M.
Job Details:
04/06/2017
Replaced harness and appliance mgr, optest ng, display comes on, but no response fm keypad with the exception of 3 beeps, called wptl, spoke to Andrew (sr#: 7718741869), he said to replace the user interface. Also ordering the ribbon cable, display harness, and display board, if they are not needed, then will return as unused parts., ordrng 1 W10598170 (HARNESS) and 1 W10728531 (USER INTERFACE) and 1 W11025616 (HARNESS) and 1 WPW10603098 (DISPLAY), schdld next appmnt for 4/12 WED 8-9
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW
Near Warrensville Heights, OH 44128
Robert A.
Job Details:
04/05/2017
Ignitor pulling over 3amps, found gas valve off, reset, burner lit, op test okUnit is plugged in to a nonÂgrounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Warrensville Heights, OH 44128
Robert A.
Job Details:
04/05/2017
Installed lid and, and bearing kit, ran unit, op test okNote unit is on edge of platform on floor, platform should be bigger, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brook Park, OH 44142
Dan
Job Details:
04/05/2017
ustomer complaint that unit is not filling up with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled up to normal level and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model PYE4500AYW
Near Rocky River, OH 44116
Dan
Job Details:
04/05/2017
Customer complaint that unit is not starting, confirmed, unit is recieving correct power from supply, found thermal fuse open, jumped out found heating element shorting to cabinet, unit needs new thermal fuse and heating element, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair, ordrng 1 LA-1044 (element72.44) and 1 LA-1053 (thermo kiT29.86), used 1 SHIPPING
We serviced a
WFG745H0FE1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Jeff M
Job Details:
04/05/2017
Cooktop came damaged I grab the user interface and the manifold cover the customer did not want for the office cooktop needs to be re-ordered, ordrng 1 W10911016 (COOKTOP)
We serviced a
WHIRLPOOL RANGE
Model WFG720H0AS1
Near Westlake, OH 44145
Dan
Job Details:
04/05/2017
Customer complaint that oven doesnt light everytime, outlet is grounded, oven safety valve ohms at 222ohms, oven temperature sensor at 1100 at room temperature, added extra ground from venturi valve to frame, oven burner shuts off after a minute, found dsi board not sending 120vac, unit needs new dsi board, ordrng 1 WPW10511278 (DSI BOARD), schdld next appmnt for 4/12 WED !,
We serviced a
JDS9860AAP JENNAIRE
Model RANGE
Near University Heights, OH 44118
Jeff M
Job Details:
04/05/2017
Rear burners are not receiving any power I found the switches are working properly the burners themselves are clean needs a new spark module, ordrng 1 8215557 (spark module),
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Geneva, OH 44041
Arthur V
Job Details:
04/05/2017
Noise cust concerned about is a normal operating noise of the motor slowing down usin the capacitor at the end of the spin cycle advised cust normal noise. Cust getting 2 error codes. Oversudsing (f0e2) and lick unlock error (f5e3). Tested lock unit op test good. Tested many times lock never failed. Ran a auto cycle Unit passed. Cleared error codes. Unit op test good---- also releveled unit ----, Job Cmpltd,
We serviced a
MED5500FC0 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details:
04/05/2017
Installed new part unit op tested faled do unit is still making a vibrating noise it's at the machine back part jumped out the door switch where in the machine with no drum found that the noise was coming from the fan blower being off-balance needs a new fan blower, ordrng 1 WPW10211915 (BLOWER)
We serviced a
WMH31017AW4 WHIRLPOOL
Model MICRO OVEN
Near South Euclid, OH 44121
Jeff M
Job Details:
04/05/2017
Installed new part unit op tested good thermostat was ordered not the microwave ceramic fuse, used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
