We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Bainbridge, Ohio 44023
Robert A.
Job Details:
05/30/2018
Cycled i/m, found water dripping from front of i/m, needs i/m, quoted, cust to let us know; used 1 4317943 (ICEMAKER123.59) from stock, Job Cmpltd,
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Strongsville, Ohio 44149
Chad P.
Job Details:
05/30/2018
Found ff evap leaking. Thermistor tarnished and drain tube blocked. Needs evap, drier, Thermistor and drain tube. Cfc tech only. 3 job count. ; ordrng 1 W10316760 (thermistor.) and 1 W10862105 (DRAIN TUBE.) and 1 WPW10143759 (WPW10143759) and 1 WPW10643261 (EVAP)
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near South Euclid, Ohio 44121
Dan
Job Details:
05/30/2018
Customer complaint that unit is not drying very well, started timed dry cycle, unit is heating, good air flow at back of unit, no air flow at outside vent, found outside vent clogged with lint, removed, op test good ; Job Cmpltd
We serviced a
FRU17B2JW11 Frigidaire
Model Refrigerator
Near Geneva Township, Ohio 44041
Brian M
Job Details:
05/30/2018
Cc that unit has no cool Found fridge at 60 No frost pattern compressor and fans running Tapped system not in a vac was sitting around 0 added half charge frost pattern returned Used valve from truck stock Has sealed system leak Needs sealed system Customer does not want to repair
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44108
Dan
Job Details:
05/30/2018
Customer complaint that unit is not dispensing cold water, fresh food section temperature at 41 degrees, Unit is operating as designed ; Job Cmpltd
We serviced a
WFG540H0ES1 Whirlpool
Model Range
Near Fairview Park, Ohio 44126
Corey L.
Job Details:
05/30/2018
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Cleveland, Ohio 44119
Dan
Job Details:
05/30/2018
Customer complaint that unit is not heating and will not shut off, started timed dry cycle, unit is not heating, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KRFC704FPS00 Kitchenaid
Model Refrigerator
Near North Royalton, Ohio 44133
Corina H
Job Details:
05/30/2018
CC that the ff is not cooling and there is frost on the back of unit. Found service pointer W11033419B. To check control series is 400. Needs to be 700. Will need a new control and evap cover. Called SM to order parts.; ordrng 1 W10789113 (cntrl-elec) and 1 W11167902 (EVAP COVER),
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Cleveland, Ohio 44114
Dan
Job Details:
05/30/2018
Customer complaint of grease spots on clothes, no grease found in basket or underneath unit, ran diagnostics no error codes found, all components are working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lorain, Ohio 44052
Mac
Job Details:
05/30/2018
Unit does not have correct power in order to operate. L1 or L2 is open. Not receiving full 240 vac between L1 and L2. Need an electrician.; Job Cmpltd
We serviced a
ASI2575FRW00 AMANA
Model REFRIGERATOR
Near Lorain, Ohio 44052
Mac
Job Details:
05/30/2018
Found door switch was frozen. Defrosted switch and greased to keep moisture off of switch. Tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
We serviced a
MEDB725BW0 MAYTAG
Model DRYER
Near North Ridgeville, Ohio 44039
Mac
Job Details:
05/30/2018
Found hot air intake vibrating while unit heats. Removed rear cover. All screws are tight. Appears intake has warped and no longer sitting flush with the rear bulk head. Needs intake replaced. ; ordrng 1 8544730 (duct-air)
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Avon Lake, Ohio 44012
Brian B
Job Details:
05/30/2018
CC that lid lock keeps locking and unlocking. Ran test cycle. Lid lock keeps chattering. Replaced from t/s. Ran calibration and auto test. Op test ok. No water mat, machine in basement.; used 1 W10838613 (LATCH)
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Avon Lake, Ohio 44012
Brian B
Job Details:
05/30/2018
Replaced timer. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
106.58179703 Kenmore
Model Refrigerator
Near Madison, Ohio 44057
Brian M
Job Details:
05/30/2018
Cc that unit keeps tripping breakerDisconnected compressor unit still tripped breaker upon starting Ran extension cord to unit and a non gfi outlet Unit runs and does not kick off Possibly bad gfi outlet or control board is faulty Estimate only ; Job Cmpltd
We serviced a
MGDC215EW2 Maytag
Model Dryer
Near Rocky River, Ohio 44116
Corey L.
Job Details:
05/30/2018
Customer complaint dryer not drying all the way, customer had just finished a load of sheets and towels, load was dry, but way too big of a load, advised customer that load size for the washer is 6-7 bath towels approximately half way up the basket this will allow washer to better spin out the load, started dryer on timed dry high heat, unit is heating, vent to outside is good, unit is operating as designed; Job Cmpltd,
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near North Royalton, Ohio 44133
Corina H
Job Details:
05/30/2018
CC that the unit is leaking from the front. Door seal, good. Removed front panel started a normal cycle, let the dw run for 30 minutes. Unit started to leak. Found a lot of soap bubbles in the bottom of the dw. Advised cust to use less detergent or a different detergent. Unit is not leaning forward, spray arms are good. Optest ok;
We serviced a
WDT780SAEM2 Whirlpool
Model Dishwasher
Near Cleveland, Ohio 44107
Corey L.
Job Details:
05/30/2018
Customer complaint upper rack fell off, found upper rack wheels out of the track, stopper on right side fell off track, manipulated track to have a tighter connection on stop, stop is now wiggles less, op test good; Job Cmpltd
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
05/30/2018
CC that the unit does not spin clothes. Cust is not using HE detergent. Advised cust to use HE detergent and 1-2 tablespoons of HE detergent. Ran a rinse and spin with towels. Spun out. Optest ok
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, Ohio 44092
Dan
Job Details:
05/30/2018
Customer complaint that control panel is cracked and upper spray arm is broken, confirmed, unit needs new user interface(ss) and upper spray arm assembly ; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold) and 1 WPW10733627 (console)
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Lorain, Ohio 44052
Mac
Job Details:
05/30/2018
Bearings in gear case are grinding. Office to order gear case. Put mitigation mat under washer. Washer is on pallets to protect from water.; ordrng 1 W11035747 (gearcase)
We serviced a
MHWE950WW01 MAYTAG
Model WASHER
Near Sheffield, Ohio 44054
Mac
Job Details:
05/30/2018
Found foreign material in drain boot between pump and tub. Removed material. Tested ok. Drained properly.; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near North Ridgeville, Ohio 44039
Chad P.
Job Details:
05/30/2018
Found lid lock failed. Needs latch assy replaced. Replaced latch. Ran calibration and service mode. Op test ok. ; used 1 W10404050 (LATCH) from stock, Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, Ohio 44039
Chad P.
Job Details:
05/30/2018
Arrived to find unit has fully recovered at this time. Likely a frozen control. Cust now has thermometer in the ff section. Advised to monitor temps. Any issues contact lowes back for service. Op test ok. ; Job Cmpltd
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Bay Village, Ohio 44140
Brian B
Job Details:
05/30/2018
Found filter stuck on screen. Customer could not remove. Removed and reinstalled filter several times to loosen up. Advised customer on proper operation. Op test ok.; Job Cmpltd
We serviced a
WDF330PAHW0 WHIRLPOOL
Model DISHWASHER
Near Bay Village, Ohio 44140
Brian B
Job Details:
05/30/2018
CC of leaking under machine. Found drain hose leaking due to clamp being overtightened during install. End of hose was collapsed. Cut off bad section of hose and reconnected . Also, elevated drain hose under sink. Also, lubricated friction pads. Ran test cycle. Op test ok. ; Job Cmpltd
We serviced a
GSC25C4EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, Ohio 44095
Dan
Job Details:
05/30/2018
Installed new air damper, op test good ; Job Cmpltd
We serviced a
KBFS25EWMS5 KITCHENAID
Model REFRIGERATOR
Near Willowick, Ohio 44095
Dan
Job Details:
05/30/2018
Customer complaint that deli tray is broken, found pantry lid mount broken, unit needs new left side deli track; ordrng 1 W10874836 (endcap)
We serviced a
KGRS505XSS02 KITCHENAID
Model RANGE
Near Willowick, Ohio 44095
Dan
Job Details:
05/30/2018
Customer complaint that burner is not working, confirmed, left rear burner valve is seized, unit needs new burner valve; ordrng 1 WPW10206287 (valve-brnr)
We serviced a
KUDE48FXSS1 KITCHENAID
Model DISHWASHER
Near Willowick, Ohio 44095
Dan
Job Details:
05/30/2018
Customer complaint that unit is leaking into sink cabinet, no leaks coming from dishwasher, customer has pieces of plumbing under sink missing, advised customer that they need a plumber to replace pipes and not to run unit unit pipes are replaced, unit is operating as designed
We serviced a
WTW7300DW1 Whirlpool
Model Washer
Near University Heights, Ohio 44118
Corey L.
Job Details:
05/30/2018
Customer complaint of ofb on display and still getting white residue, explained ofb is an off balance load, ran diagnostics found f0e5 off balance load, suspension is good, unit is operating as designed ; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, Ohio 44094
Dan
Job Details:
05/30/2018
Customer complaint of frost build up in freezer section, found upper left side of seal on freezer section door not sealing to cabinet, applied petroleum jelly to seal to help it stick to cabinet , op test good ; Job Cmpltd
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near Mentor, Ohio 44060
Brian M
Job Details:
05/30/2018
Installed door OP TEST OK
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Avon, Ohio 44011
Mac
Job Details:
05/30/2018
, Replaced cooling fan assembly. All tested ok. Cooling fan turned on at 170 degrees as designed. ; Job Cmpltd
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, Ohio 44039
Mac
Job Details:
05/30/2018
Replaced water valve. All tested ok. No leaks. Left mitigation mat under washer.; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Fairview Park, Ohio 44126
Chad P.
Job Details:
05/30/2018
Ran normal wash and service test mode. Advised on operations and sounds. Unit toggles between hot and cold on all temp settings except tap cold. This will cause some hammering. This is normal and will not effect the operations of the unit. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, Ohio 44142
Chad P.
Job Details:
05/30/2018
ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER)
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Rocky River, Ohio 44116
Brian B
Job Details:
05/30/2018
Ran diag, f8e1 code, no fill long fill. Cleared code. Hooked up to testing station. Ran manual diag, hot and cold valves are working. Ran calibration, auto test, and drain and spin. All functions normal. Op test ok. No drain hose with machine. Office to order. No return visit.; ordrng 1 W11244231 (DRAIN HOSE)
We serviced a
MHWE950WW02 MAYTAG
Model WASHER
Near Lakewood, Ohio 44107
Brian B
Job Details:
05/30/2018
Found rear bearings have failed , water and grease leaking through bearings. customer does not want to repair
We serviced a
SCE30600W Jenn-Air
Model Range
Near Concord Township, Ohio 44077
Brian M
Job Details:
05/30/2018
Installed element Ran test bake OP TEST OK
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, Ohio 44024
Brian M
Job Details:
05/30/2018
Cc that unit not cooling Fr at 6 ff at 50 3 amps on defrost Needs control board replaced ; ordrng 1 WP12806407 (housing 4228) and 1 WPW10180451 (overlay 3301
We serviced a
MVWC416FW1 Maytag
Model Washer
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
05/30/2018
Replaced the parts. Ran a calibration found the gearcase bearings are bad. Will need a new gearcase. Called SM to order part ; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase),
We serviced a
JJW8630DDS Jenn-Air
Model Double Wall Oven
Near University Heights, Ohio 44118
Corey L.
Job Details:
05/30/2018
Installed new blowers, upper and lower, op test good;
We serviced a
WRS325SDHZ00 Whirlpool
Model Refrigerator
Near Maple Heights, Ohio 44137
Corina H
Job Details:
05/30/2018
CC that the housing for the water filter is missing. Will need a housing, the water line connection is missing and the shield for the back of the unit is missing.
We serviced a
MGDX655DW2 Whirlpool
Model Dryer
Near Cleveland, Ohio 44128
Corina H
Job Details:
05/30/2018
We serviced a
MFI2665XEB7 Maytag
Model Refrigerator
Near Euclid, Ohio 44119
Corey L.
Job Details:
05/30/2018
Installed new door and closer, op test good; Job Cmpltd,
We serviced a
WRX986SIHV00 Whirlpool
Model Refrigerator
Near Chester Township, Ohio 44026
Brian M
Job Details:
05/29/2018
Installed led control board Op test ok ;
We serviced a
KDFE104DBL5 WHIRLPOOL
Model DISHWASHER
Near Gates Mills, Ohio 44040
Dan
Job Details:
05/29/2018
, Customer complaint that unit is not draining, confirmed, found drain hose clogged, unclogged drain hose, op test good ; Job Cmpltd
We serviced a
WRS588FIHW00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, Ohio 44138
Mac
Job Details:
05/29/2018
Replaced damper and tested unit. Refrigerator is now operating properly.; Job Cmpltd
We serviced a
WED7500GC0 WHIRLPOOL
Model DRYER
Near North Ridgeville, Ohio 44039
Mac
Job Details:
05/29/2018
Signal was not loud enough to hear from another room. Manually adjusted signal volume. Tested ok.; Job Cmpltd
We serviced a
MER5551BAW MAYTAG
Model RANGE
Near Elyria, Ohio 44035
Mac
Job Details:
05/29/2018
Could not get issue to duplicate. Added a small amount of turbine oil. Tested ok
We serviced a
WRF535SMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, Ohio 44035
Mac
Job Details:
05/29/2018
Found ice maker only advancing sporadically. Replaced ice maker from truck stock . Refrigerator is operating properly.; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near Lorain, Ohio 44052
Mac
Job Details:
05/29/2018
Replaced support rollers. Tested ok.; Job Cmpltd
We serviced a
WDF560SAFT WHIRLPOOL
Model DISHWASHER
Near Lorain, Ohio 44052
Mac
Job Details:
05/29/2018
Found obstruction in drain filter. Removed obstruction, rinsed out and set filter back in place. Dishwasher now operating properly.; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near LaGrange, Ohio 44050
Mac
Job Details:
05/29/2018
Replaced clutch assembly. Ran calibration on unit. Tested unit. Found that gearcase is also grinding when agitating. Office to order gear case.; ordrng 1 W10811956 (drum assy)
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, Ohio 44001
Brian B
Job Details:
05/29/2018
Found warp in freezer door, causing door to not seal properly. Office to order stainless freezer door.; ordrng 1 LW10433608 (dor-fip ms)
We serviced a
WDT720PADW1 WHIRLPOOL
Model DISHWASHER
Near Elyria, Ohio 44035
Mac
Job Details:
05/29/2018
Panel needs to be reorder. Wrong color. Needs white.; ordrng 1 W10838367 (panel)
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Fairview Park, Ohio 44126
Chad P.
Job Details:
05/29/2018
Installed drain hose. Op test ok. ; Job Cmpltd
We serviced a
JDS8860BDP17 JENN-AIR
Model RANGE
Near Rocky River, Ohio 44116
Chad P.
Job Details:
05/29/2018
Found timer icon on. Reset power and reset clock. Timer icon off and working normally. Advised on control options. Op test ok. ; Job Cmpltd
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, Ohio 44116
Chad P.
Job Details:
05/29/2018
Found evap fan dead and unit not defrosting completely. Needs fan and Thermistor. ; ordrng 1 WPW10383615 (THERMISTOR) and 1 WPW10464673 (FAN MOTOR) and 1 WPW10487766 (HARNESS)
We serviced a
S105 JENN-AIR
Model RANGE
Near Rocky River, Ohio 44116
Chad P.
Job Details:
05/29/2018
, Found toggle switch in the oven light on position. Turned to off and advised Cust. Op test ok. Also advised Cust that unit is around 40 years old and parts are no longer available. ; Job Cmpltd
We serviced a
MES8800FZ0 MAYTAG
Model COOK TOP
Near Westlake, Ohio 44145
Brian B
Job Details:
05/29/2018
Removed old top and vacuumed broken glass. Installed new top. Tested unit. Op test ok
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Russell Center, Ohio 44072
Robert A.
Job Details:
05/29/2018
Found top of evap covered in ice, checked defrost thermistor, out of range, cleared ice, replaced thermistor, op test ok; used 1 W10902214 (THERMISTOR4938)
We serviced a
JFC2089HES Jenn-Air
Model Refrigerator
Near Concord Township, Ohio 44077
Corina H
Job Details:
05/29/2018
CC that the water is not dispensing. Ff temp by the reservoir is 32*.The reservoir is frozen. Steamed the reservoir out. Advised cust to not overload the top shelf with food. The cold air is dropping down the back wall to freeze the reservoir. Optest ok.
We serviced a
MSC21C6MFZ00 Maytag
Model Refrigerator
Near Gates Mills, Ohio 44040
Brian M
Job Details:
05/29/2018
Cc of frosting Found bottom door gasket not touching frame Used steamer to reposition gasket OP TEST OK ; Job Cmpltd,
We serviced a
WFW8300SW03 Whirlpool
Model Washer
Near Cleveland, Ohio 44118
Mac
Job Details:
05/29/2018
Customer complaint washer is making a loud noise in spin cycle and is leaking in the front out of the door, found hair and a soap streak built up not allowing door to seal properly, started rinse and spin, unit still dripping from the door, seal has a spot where it’s not meeting door, needs new bellow, during spin bearing can hear the bearing has failed, quoted customer for repair customer declined,
We serviced a
WFG515S0EB1 Whirlpool
Model Range
Near Maple Heights, Ohio 44137
Dan
Job Details:
05/29/2018
Customer complaint that right front burner is not lighting, Ignitor is arcing, cleaned up burner head, burner is lighting now, op test good ; Job Cmpltd,
We serviced a
MVWB765FW2 Maytag
Model Washer
Near Garfield Heights, Ohio 44125
Dan
Job Details:
05/29/2018
Customer complaint that clothes are not getting wet, ran diagnostics found f2e1(stuck key) error code, all keys are working, started normal wash cycle, unit filled to normal level and advanced to wash cycle, repeated for all water level settings, unit filled to correct level for all settings, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MGDX655DW2 Maytag
Model Dryer
Near Parma, Ohio 44134
Jeff M
Job Details:
05/29/2018
Customer complaint that start button fell into console, confirmed, no damage to mounts or switch, reinstalled start button, op test good
We serviced a
ARG7303WW Amana
Model Range
Near Brook Park, Ohio 44142
Dan
Job Details:
05/29/2018
Customer complaint that oven is not heating enough, started bake for 350 degrees, ignitor glowed, bake burner lit, temperature after 20-25 minutes preheat time at 279, unit needs new control and oven temperature sensor , customer does not want repair ; ordrng 1 WP31864501 (cntrl-elec 216.90) and 1 WPY0314907 (sensor 84.86)
We serviced a
MVWB766FW1 Maytag
Model Washer
Near Brook Park, Ohio 44142
Dan
Job Details:
05/29/2018
Customer complaint that unit is dripping water inside, installed new water valve, op test good ;
We serviced a
WRT518SZFM00 Whirlpool
Model Refrigerator
Near Strongsville, Ohio 44136
Dan
Job Details:
05/29/2018
Customer complaint of loud buzzing sound, unit was unplugged when tech arrived, plugged unit in, found freezer section door not closing properly, bottom of door is hitting freezer section floor, raised freezer section door with shim, op test good ; used 1 WP487576 (NYLON SHIMMING WASHER)
We serviced a
WZF34X16DW00 Whirlpool
Model Freezer
Near North Royalton, Ohio 44133
Dan
Job Details:
05/29/2018
Customer complaint that unit s leaking, temperature at 13 degrees, found an olive lodged in drain tube preventing water to back up and leak out of top of drain tube, cleared, op test good ;
We serviced a
JES9860CAS02 Jenn-Air
Model Range
Near Parma, Ohio 44129
Dan
Job Details:
05/29/2018
Customer complaint that left front element is not heating, left front element is heating, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDX700XW0 Whirlpool
Model Dryer
Near Broadview Heights, Ohio 44147
Dan
Job Details:
05/29/2018
Customer complaint of squeaking noises, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER 21.10)
We serviced a
KUDP01ILBL6 Whirlpool
Model Dishwasher
Near Independence, Ohio 44131
Dan
Job Details:
05/29/2018
Customer complaint that detergent remains in dispenser after cycle, placed glasses upright in racks, started normal wash cycle, unit filled, glasses barely filled, unit needs new sump assembly , customer does not want repair ; ordrng 1 W10782773 (pump&motor 125.03)
We serviced a
KDFE104HPS0 Kitchenaid
Model Dishwasher
Near Kirtland, Ohio 44094
Brian M
Job Details:
05/29/2018
Cc that unit leaking suds Ran test cycle found tons sudes in tub OP TEST OK
We serviced a
MEDC215EW1 Whirlpool
Model Dryer
Near Willoughby Hills, Ohio 44094
Brian M
Job Details:
05/29/2018
Cc that unit will is not heating Found screws in terminal block loose Tightend terminal screws OP TEST OK
We serviced a
MEDX6STBW1 Maytag
Model Dryer
Near Cleveland, Ohio 44102
Mac
Job Details:
05/29/2018
Customer complaint dryer fills with water on steam option, started steam cycle with the 3 articles of clothing in the dryer, valve is not leaking and timer is working properly, unable to duplicate the problem, customer may want to use a medium to large load when using the steam cycle, left water mitigation mat, unit is operating as designed; Job Cmpltd
We serviced a
AMV2307PFS1 Amana
Model Microwave
Near Maple Heights, Ohio 44137
Corina H
Job Details:
05/29/2018
We serviced a
106.58179703 Kenmore
Model Refrigerator
Near Madison, Ohio 44057
Jeff M
Job Details:
05/29/2018
Cust unpluged the unit for a few days and the unit corrected itself i’m unable to determine an issue. Unit tested good
We serviced a
KDTE234GPS0 Kitchenaid
Model Dishwasher
Near Aurora, Ohio 44202
Robert A.
Job Details:
05/29/2018
Installed front panel, op test ok; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, Ohio 44012
Chad P.
Job Details:
05/29/2018
Found compressor inefficient. Evap is sweating and icing on the high side. Unit is able to defrost correctly. Excessive sweating and icing is cause of the hissing noise when the unit goes into defrost. Also ice is getting onto fan from higher then normal moisture levels in freezer section. Needs compressor replaced.
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, Ohio 44145
Chad P.
Job Details:
05/29/2018
Found upper and lower doors not aligned. Corrected doors. Found evap fan dead and control frozen. Needs both replaced. ; ordrng 1 W11223729 (CONTROL) and 1 WP2315539 (FAN)
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, Ohio 44012
Chad P.
Job Details:
05/29/2018
Installed evap and filter. Charged unit. Op test ok. Advised 24 hrs for normal operations to resume. ; used 1 WPW10143759 (DRIER)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Westlake, Ohio 44145
Chad P.
Job Details:
05/29/2018
Adjusted striker. Door now closing better. Ran timed dry. Temps check good. Venting checks good. Soft ticking noise when unit started but it went away. Tech unable to determine where it was coming from. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model FREEZER
Near Cleveland, Ohio 44111
Chad P.
Job Details:
05/29/2018
Found gap in gasket. Removed icing and steamed gasket. Advised to let gasket sit for about 20 min before using. Tech also leveled doors and tightened LH ff door handle. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Avon, Ohio 44011
Brian B
Job Details:
05/29/2018
Found machine in flood mode, when plugged in, drain pump runs. Let run for 7 minutes, pump shut off. Checked pressure hose and drain hose. Checks ok. Reset power to machine, ran calibration and auto test. Op test ok.; Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, Ohio 44035
Brian B
Job Details:
05/29/2018
Used special tool (agi tamer balloon ) to remove agitator. Removed basket and replaced gearcase. Found belt worn and drive pulley with burnt rubber from belt. Replaced belt and pulley kit from t/s. No additional charges as est was already given. LS ok’d. Ran diag and auto test . Op test ok.; 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT)
We serviced a
KDPE234GBS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, Ohio 44035
Brian B
Job Details:
05/29/2018
Main wash pump not starting,will need new sump assembly,check 120v to pump office to order part.; ordrng 1 W11085683 (SUMP PUMP ASSEMBLY )
We serviced a
WRX988SIBM01 REFRIGERATOR
Model WHIRLPOOL
Near Strongsville, Ohio 44149
Brian B
Job Details:
05/29/2018
Found I/m not working. Ran diag, step 56 ,57, 45. All passed. Ran step 15, optics, did not pass, 01. Will need new optics. Office to order parts.; ordrng 1 W10870822 (EMITTER) and 1 W10898445 (RECEIVER BOARD)
We serviced a
WFG525S0HS0 WHIRLPOOL
Model RANGE
Near Columbia Township, Ohio 44028
Brian B
Job Details:
05/29/2018
Left front burner not sparking up ordering new. Leveled range. Tested broiler. Office to order part.; ordrng 1 WPW10515455 (BURNER )
We serviced a
NED4655EW1 Amana
Model Dryer
Near Garfield Heights, Ohio 44105
Corey L.
Job Details:
05/29/2018
Customer complaint dryer not heating, confirmed no heat in any cycle, unit does not have vent installed yet nor has one, wall is clear to outside, thermal fuses are ok, connections at motor ok, found harness at timer plugged in missing a terminal, corrected harness, op test good;
We serviced a
MFI2269DRM00 Whirlpool
Model Refrigerator
Near Valley View, Ohio 44125
Corey L.
Job Details:
05/29/2018
Customer complaint ice not being made, found fill tube frozen, water valve failed, customer also wants filter cover that had been broken, had customer shut off water supply to the unit, will use water mat after part install; ordrng 1 WP67006331 (cover-filt 40.69) and 1 WPW10312696 (water inlet valve 100.48),
We serviced a
GLHS66EEQ0 Frigidaire
Model Refrigerator
Near Brecksville, Ohio 44141
Corina H
Job Details:
05/29/2018
Replaced the water valve
We serviced a
WRF560SEYM02 Whirlpool
Model Refrigerator
Near Willowick, Ohio 44095
Jeff M
Job Details:
05/29/2018
The left n right door the bottom of the doors are broken n causing the bottom the door to scrape against the freezer door needs all three doors; ordrng 1 LW10413519 (dor-fip ms) and 1 LW10433608 (dor-fip ms) and 1 LW10557493 (dor-fip) and 1 WPW10481433 (WHIRLPOOL ),
We serviced a
FGID2474QF3B Frigidaire
Model Dishwasher
Near Willoughby, Ohio 44094
Jeff M
Job Details:
05/29/2018
The unit tested good. Cust is using too much soap and a 30min cycle. I recommend for her to switch to the finish pods and to start unit the normal cycles ; Job Cmpltd,
We serviced a
WDT790SLYM1 Whirlpool
Model Dishwasher
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/29/2018
The unit has a diverter error the unit needs a new controller and diverter motor. The install was fixed ; ordrng 1 W10482988 (elect control board) and 1 W10537869 (motor),
We serviced a
9875XVB Magic Chef
Model Wall Oven
Near Perry, Ohio 44081
Jeff M
Job Details:
05/29/2018
We serviced a
GLEQ942CS0 Frigidaire
Model Dryer
Near Geneva Township, Ohio 44041
Jeff M
Job Details:
05/29/2018
The rear bearing is failing ; ordrng 1 5303281153 (bearing kit-rear),





