Service History 144 - Fred's Appliance

We serviced a

AMANA DRYER

Model NED4655EW1

Near Kirtland, OH 44094

Joe O

Job Details: 08/03/2021

"Cc: not starting not operatingCustomer stated unit would not start, customer pressed start unit started right up. Checked power, unit has proper power. Found no loose wires or connections. Unit functioning as designed. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Andover, OH 44003

Jeff M

Job Details: 08/03/2021

Customer is still hearing grinding clacking sound coming from the machine. I put the unit in diagnostics it had 78 and a 79. Which is the motor overheating and not functioning. Needs a main control board and gear case.; ordrng 1 W11195970 (Control) and 1 W11393685 (Gear case) and 1 W11195971 (Stator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVL01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/03/2021

"Found drain pan clogg,steam out completely then replaced drain tube on service pointer,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Mentor, OH 44060

Dan H

Job Details: 08/03/2021

"Installed control and user interface , op test no good , new user interface not working properly even after connecting to old control, only power button is working, reinstalled old user interface , op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near Cleveland, OH 44104

Corina B

Job Details: 08/03/2021

Replaced the gasket. Opt test ok

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Andover, OH 44003

Jeff M

Job Details: 08/03/2021

Install the new parts noise still persists after the install. It is a very heavy clicking sound and it only happens when there is a load inside the dryer. It appears that the noise is coming from the bulkhead assembly needs a new bulkhead.; ordrng 1 W10828905 (Bulk head)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Jefferson, OH 44047

Jeff M

Job Details: 08/03/2021

Installed the new part op tested good. Belt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/03/2021

Installed the new part op tested good. Filter head icemaker water valve

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Cleveland, OH 44120

Jason N

Job Details: 08/03/2021

"Cc unit not starting cycles, f5 codeRan diagnostics, found codes f5e3 for lid unlock fault, f5e1 for lid lock fault, lid is up, and f2e1 for UI stuck button. Unit needs lid lock. Customer wants to repair but does not have the funds to do so at this time. Collected service and rescheduled for later date.; used 1 W10810403 (Lid latch) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Beachwood, OH 44122

Jason N

Job Details: 08/03/2021

"Cc unit not rinsing, washing or draining properly.Customer stated unit doesnt wash clothing properly, rinse it, because there is detergent left in the clothing and doesnt drain properly, due to always being offbalance. Ran diagnostics, found codes f0e5 for offbalance load, and f0e9 for offbalance pause. Ran auto cycle and calibration. Started normal load w/4 large towels. Let fill up and start washing, switched over to drain and spin. All functions normal. Customer started normal cycle, noticed spin speed turn off for cycle. Advised customer to ensure spin speed is turned on for each cycle. Unit is working as designed at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL

Near Mayfield Heights, OH 44124

Jason N

Job Details: 08/03/2021

Installed wash motor/pump assembly. Ran diagnostics test cycle to reset faults. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Chesterland, OH 44026

Jason N

Job Details: 08/03/2021

"Cc unit making grinding and squealing noise during wash cycleRan auto test, no abnormal noises heard. Checked under unit, found chapstick tube stuck under belt guard. Pulley rubbing on belt guard during agitation due to tub dropping down on top of chapstick tube. Removed debris, no damage to components. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Streetsboro, OH 44241

Brian M

Job Details: 08/03/2021

Complaint unit will not latch Removed package foam Door latched fine

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Wickliffe, OH 44092

Jason N

Job Details: 08/03/2021

"Replaced shifter actuator, ran calibration and diagnostics cycle unit operation test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44102

Jason N

Job Details: 08/03/2021

"Installed gearcase, block and nut. Ran calibration and auto test. Op test good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Jason N

Job Details: 08/03/2021

"Cc unit not draining Ran diagnostics, found code f8e1 for no/long fill. Ran auto test, all functions passed. Sink next to unit where drain hose is located is not draining, water backing up and covering drain hose end, siphoning into unit. Removed some debris in sink drain to allow to drain properly. Unit op test good."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44128

Jason N

Job Details: 08/03/2021

"Cc unit trim piece coming off of oven door.Found outer door trim separating from glass on right side. Unit needs outer door. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 WPW10535793 (Outer door glass)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Olmsted Falls, OH 44138

Marie V

Job Details: 08/03/2021

"Cc that the unit is making a funny noise when changing from a spin to a agitation, and that it seems like is having trouble and it strips the breaker. Ran diag no error codes, ran high speed spin pass, ran auto test pass. Ask cust for some towels, started running a rinse and spin cycle, pass. Cust hear the noise and told us, explain cust that that noise comes from drain pump and that is normal. Found SP about tripping breaker explain that will need electrician to verify outlets d breaker, . Couldnt duplicate issue. Unit is working as designed . Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS3

Near Parma, OH 44134

David R

Job Details: 08/03/2021

"Replaced wash pump motor, control board. Ran diagnostics. All components working. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, OH 44130

David R

Job Details: 08/03/2021

Cc unit not agitating. Found actuator out of place. Fixed and corrected. No t/s. Ordering actuator. ; ordrng 2 WPW10006355 (Actuator)s

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Strongsville, OH 44136

David R

Job Details: 08/03/2021

"Tested unit multiple times. Starting up every time. Heat is cycling, timer is counting down. Turning off and on properly every time. Unit is good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Maple Heights, OH 44137

Jason N

Job Details: 08/03/2021

"Installed HMI panel, powered up to program. Installed main control. Unit powered up. Ran op test, all functions normal. Op test good."

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS01

Near Mantua, OH 44255

Brian M

Job Details: 08/03/2021

Installed igniter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE REFRIGERATOR

Model GFD28GEOEDS

Near Hiram, OH 44234

Brian M

Job Details: 08/03/2021

Cc unit not working or running Found unit dead unplugged unit plugged back in unit started working Not sure what happened but recommend on control replacement ; ordrng 1 WR55X37006 (Control)

We serviced a

JENN-AIR COOKTOP GAS

Model JGD8430ADS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/03/2021

"When uninstalling glass from frame unit was stuck to body when pulling up to try and release glass from body the glass cracked Took pics and spoke to office Installed orfice and screws OP Test Ok Advised customer that glass will be going for review and is on back order ; ordrng 1 W10204669 (cooktop), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Joe O

Job Details: 08/03/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

JENN-AIR DISHWASHER

Model JDTSS247HS0

Near Novelty, OH 44072

Brian M

Job Details: 08/03/2021

Cc unit not drying well Found rinse aid on low settings Turned up ran diagnostics test no issue found Advised on settings and to run hot water at sink first

We serviced a

JENN-AIR DISHWASHER

Model JDTSS247HS0

Near Cleveland, OH 44124

Brian M

Job Details: 08/03/2021

part damaged took pics had only 2 pieces of foam in box Needs re ordered ; ordrng 1 W11177621 (Front panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Mentor, OH 44060

Joe O

Job Details: 08/03/2021

Installed lower ff door hinge. Adjusted door. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Painesville, OH 44077

Joe O

Job Details: 08/03/2021

"Installed magnetron, transformer, and interlock switches. Tested prior to re installing unit. Tested after re installing unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Strongsville, OH 44136

Marie V

Job Details: 08/03/2021

"Cc that the unit still leaking water from dispenser,. Called whirlpool tech line spoke with Chris, said to put one way fitting on the line to prevent water or air to go into the line causing it to leak. These are one way fitting for water lines ; ordrng 1 WP2314271 (Connector) and 1 8201815 (Connector)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Broadview Heights, OH 44147

Marie V

Job Details: 08/03/2021

When arrived cust said that it only came one part. Replace cam and calibrated unit. And ran auto test pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Olmsted, OH 44070

Marie V

Job Details: 08/03/2021

Cc that freezer light and fresh food section is not working. Confirmed. Replaced freezer light. Tested good. Op test ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Strongsville, OH 44136

David R

Job Details: 08/03/2021

Replaced motor and blower wheel. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near North Olmsted, OH 44070

David R

Job Details: 08/03/2021

"Cc unit not washing, leaving pods. 2-1, 4-3, 7-1 error codes. Also has loud banging when calling for water from pipes, ordering wash motor and a water valve to see if a new one will stop hammering of pipes. ; ordrng 1 W11087376 (Wash pump) and 1 W10327249 (Fill valve)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HB5

Near Bedford Heights, OH 44146

David R

Job Details: 08/02/2021

"Cc unit light underneath not coming on. Customer had bulbs. Replaced, no good. Control relay not sending power. Ordering control and light.; ordrng 1 8206232A (Light) and 1 W11467778 (Control)"

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Bedford, OH 44146

David R

Job Details: 08/02/2021

Replaced latch. Tested. Good. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Broadview Heights, OH 44147

David R

Job Details: 08/02/2021

Replaced full tube for FF icemaker. Tested in diagnostics. Called for water. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Berea, OH 44017

Marie V

Job Details: 08/02/2021

"Cc that the unit always had a frost , but now is worst. Confirmed. Found a corner of the gasket not sealing properly. Steamed out the gasket and added petroleum jelly. Advice cust to allow a few hours for gasket to get the shape of the unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44105

Corina B

Job Details: 08/02/2021

CC that the unit does not agitate. Confirmed. Found the shifter off of the cam. Re positioned the shifter. Will need a new shifter. Office to reschedule. ; ordrng 1 W10913953 (Shifter)

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, OH 44118

Dan H

Job Details: 08/02/2021

"Customer complaint that unit is not draining, ran diagnostics f9e1(long drain) , f0e2(over suds), and f8e1(long/no fill) error codes, drain pump is working but very little coming out drain, drain pump filter is likely clogged, unit is in a closet with a dryer on top , need second tech to help remove dryer to clear or install new drain pump ; schdld next appmnt for 8/16 MON !"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near University Heights, OH 44118

Dan H

Job Details: 08/02/2021

"Customer complaint that unit could not be hooked up because threads are stripped , confirmed, unit needs new fill valve; ordrng 1 W11175771 (Valve)"

We serviced a

AMANA DRYER

Model NED5800HW0

Near Ashtabula, OH 44004

Joe O

Job Details: 08/02/2021

"Cc: not startingFound all fuses checked good. Found motor not starting, no power from control. Needs motor and controlControl out of stock. Office to reschedule; ordrng 1 W11388023 (Control) and 1 W11086656 (motor-drve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland Heights, OH 44118

Dan H

Job Details: 08/02/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 0 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near East Cleveland, OH 44112

Dan H

Job Details: 08/02/2021

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle , heater is working, unit is operating as designed , advised customer to run hot water in sink before starting"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, OH 44121

Dan H

Job Details: 08/02/2021

"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland Heights, OH 44112

Dan H

Job Details: 08/02/2021

"Customer complaint that unit is not spinning, basket has load in it that has been spun out, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit shifts from spin to agitate and back, unit is operating as designed"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Brecksville, OH 44141

David R

Job Details: 08/02/2021

"Cc unit making noise, loud vibrating of unit when compacting. Removed all hidden debris along the inside of unit. Could of been causing a bind. Tried multiple times compacting with trash in. Normal noises. Unit test good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Strongsville, OH 44149

David R

Job Details: 08/02/2021

Replaced both FF door gaskets. Heat gun to conform. Also adjusted right door top hinge. Unit is good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Eastlake, OH 44095

Dan H

Job Details: 08/02/2021

"Installed new drain tube, cleared ice, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Oberlin, OH 44074

David R

Job Details: 08/02/2021

"Cc unit not agitating. Went through error codes, shows just off balance. Ran diagnostics cycle. Agitating just going back and forth, not fully. Actuator out of place, replaced with t/s. Tested. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, OH 44128

Jason N

Job Details: 08/02/2021

"Cc unit needs power cord connected. Found unit power cord connected but missing screw on neutral terminal. Installed screw, tightened down. Checked tightness of other screws. Op test good."

We serviced a

KENMORE REFRIGERATOR

Model 253.60412411

Near Cleveland, OH 44122

Jason N

Job Details: 08/02/2021

"Cc unit not coolingPlugged in unit. Compressor not running, checked power in to start relay. 0v. No power out from thermostat control. Unit needs control box. Customer not repairing at this time, estimate only. ; ordrng 1 5304507171 (Control box)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Cleveland, OH 44122

Jason N

Job Details: 08/02/2021

"Cc unit will not stay powered onCustomer stated when starting a cycle the unit powers off and they have to reset the breaker. Found unit plugged into gfci outlet. Ran diagnostics, found code f7e0 for power loss. Started auto cycle, gfci tripped during agitation. Plugged unit into standard outlet in next room. Reran auto cycle, unit cycles but agitation and spin were loud. Found water leaking past tub seal into gearcase and rotor. Unit needs gearcase. Replaced using truck stock. Ran auto test and calibration. Op test good. GFCI outlet still tripped when operating. Advised customer unit needs to be plugged into standard outlet per manufacturer. ; used 1 W11455453 (Gearcase) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Mentor, OH 44060

Joe O

Job Details: 08/02/2021

"Cc: leaking from the backCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Found plastic supply line leaking. Needs supply line"

We serviced a

FRIGIDAIRE RANGE

Model GLGF376DBH

Near Willowick, OH 44095

Joe O

Job Details: 08/02/2021

Cc: will not preheatFound igniter only pulling 2.6 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBL02

Near Gates Mills, OH 44040

Joe O

Job Details: 08/02/2021

Installed control boards. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Joe O

Job Details: 08/02/2021

"Recovered refrigerant, installed compressor, control, ui, evap fan, inverter. Put unit into 28 inch vac for 15 mins, recharged with 7.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Ashtabula, OH 44004

Joe O

Job Details: 08/02/2021

"Cc: unit not shutting off, staying hotCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting kinked behind unit. Pulled unit out. Ran test cycle. Found timer stopped advancing in the cool down cycle. Found element shorted to ground. Needs element, replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock"

We serviced a

GE REFRIGERATOR

Model GYS22GSNBSS

Near Ashtabula, OH 44004

Joe O

Job Details: 08/02/2021

"Cc: interior light not working properly, not dispensing water or iceFound door switch is not functioning properly needs door switchCustomer does not want to repair at this time ; ordrng 1 WR23X29161 (fresh food door ligh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Avon Lake, OH 44012

Marie V

Job Details: 08/02/2021

"Cc that the unit is freezing food on fresh food section. Took temps 33* fresh food section and -3* on freezer. Verified and will need Damper and thermistor. Thermistor was reading 48* on fresh food section when it was at 33*. Gave customer estimate and customer said they will think about it and they will try to call whirlpool to cover parts.; ordrng 1 WPW10594329 (Damper) and 1 W11084235 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, OH 44112

Corina B

Job Details: 08/02/2021

"CC that the unit does not go past wash cycle. Ran diag F8E1 NO FILL, LONG FILL. Checked the hot and cold, cold water was turned off. Drain, good. Ran an agitate and a spin. Ran a calibration. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFM

Near Newburgh Heights, OH 44105

Corina B

Job Details: 08/02/2021

"Cust showed pop, sent pic. CC that the normal light does not work. Confirmed. Checked the connections, good. Will need a new ui. Office to reschedule ; ordrng 1 W10869129 (Overlay)"

We serviced a

KITCHENAID RANGE

Model KFED500ESS01

Near North Ridgeville, OH 44039

David R

Job Details: 08/02/2021

"Cc unit top burners not working, left front and right front blew breaker. Havent used in weeks. Customer turned on today and all top is working correctly. Tested and went through tech sheet, all burners test good. SVC only. Unit is good."

We serviced a

MAYTAG REFRIGERATOR

Model MFT2772HEZ00

Near Perry, OH 44081

Dan H

Job Details: 08/02/2021

"Installed new led module, op test good"

We serviced a

WHIRLPOOL WASHER

Model MVWC300VW1

Near Lyndhurst, OH 44124

Brian M

Job Details: 08/02/2021

Installed switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959AWS5

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/02/2021

Cc unit not turning on Found unit not getting powerChecked breaker Breaker will not stay Needs fuse replaced by electrician

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mantua, OH 44255

Brian M

Job Details: 08/02/2021

Cc unit not washing Ran diagnostics no errors Ran auto test and calibration Ran test cycle with cloths waited until unit hit wash Advised to watch OP Test Ok

We serviced a

JENN-AIR COOKTOP ELE

Model JGC7636BP00

Near Westlake, OH 44145

Marie V

Job Details: 08/02/2021

"Replace ignitors, tested good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Fairview Park, OH 44126

Marie V

Job Details: 08/02/2021

"Cc that the unit is freezing everything on fresh food section. Took temps 33 * on fresh food section and freezer was at 5* and -1. Took evaporator cover off , found no frost on evap just at the cap tube. Unit is leaking refrigerant will need seal system repair. Cust will call if she wants to continue ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, OH 44120

Corina B

Job Details: 08/02/2021

Replaced the gaskets. Used silicone around the door. Vaseline the gaskets. Feet are all the way down. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Kent, OH 44240

Brian M

Job Details: 08/02/2021

Cc unit freezing things on top shelf Found temps to be normal ran damper and thermistor test OP Test Ok Advised on product placement and to raise temps

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Westlake, OH 44145

Gabriel P

Job Details: 08/02/2021

"Replace parts and console was not working switch control to old one and still nothing call tech line spoke to Austin he help me diagnose we found bad switches; ordrng 1 WPW10275768 (Latch) and 1 WPW10130695 (Latch black) and 2 WP99002751 (Switches)s"

We serviced a

GE WASHER

Model GTW500ASNWS

Near Kent, OH 44240

Brian M

Job Details: 08/02/2021

Cc unit just pumping Pushed start button for 30 sec reset control Ran manual pressure test and drain No issue ran spin test OP Test Ok Advised to watch

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Cleveland, OH 44120

Corina B

Job Details: 08/02/2021

"CC that the loc is on. Confirmed. Held the start in for 3 seconds the control unlocked. Heated the oven to 350* oven did not heat, checked the amp drawl 0 amps. Checked voltage 0 volts. Will need a new control. ; ordrng 1 W11126814 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model ZISB42DXA

Near Cleveland Heights, OH 44106

Corina B

Job Details: 08/02/2021

CC that the temperature fluctuates. Fz 0* ff 40*. Checked the evaporator good frost pattern. Will need a new thermostat. Part is nla. Cust is going to look for the part. ; ordrng 1 WR09X0588 (Thermostat)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QHX00

Near Aurora, OH 44202

Jason N

Job Details: 08/02/2021

"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 7.5oz. Of r134a. System low side pressure stable at 0psi. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Strongsville, OH 44149

Marie V

Job Details: 08/02/2021

"Cc that the unit has frost in freezer and when you pull the door to open it makes a noise. Confirmed, when you pull from the left it makes the noise when you pull from the middle it works. Show cust that they need to pull from the middle to avoid rails coming off alignment. And when you close it it closes all the way. No issues found at this time. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near North Royalton, OH 44133

Marie V

Job Details: 08/02/2021

"Cc that the unit will not wash all the time, sometimes it will work and sometimes it will drain the water out. Ran diag f7e5 shifter failure f2e1 ui stuck button. Ran auto test unit did not agitate. Tilted unit found unit with lost of water leaking and rust from gearcase. Unit will need shifter , slider, gearcase, rotor and stator. Cust will not fix.; ordrng 1 W10447976 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider), used 1 W10754448 (CABRIO CLUTCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/02/2021

"Cc unit ice maker leaking inside unit.Found ice maker installed incorrectly, fill tube sticking out of funnel and leaking onto evaporator cover. Installed correctly, cleared ice from freezer. Turned water back on to unit. Ran manual ice maker test, ice maker indexed properly and filled mold with water. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26ZSHB2

Near Shaker Heights, OH 44122

Jason N

Job Details: 08/02/2021

"Cc unit stop producing iceCustomer stated ice maker will stop producing ice due to ice jamming up in ice maker. Confirmed, found ice cubes stuck behind stripper plate. Stripper plate is warped. Removed stripper plate, heated up and remolded back into shape. Ran manual ice maker harvest test, op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Westlake, OH 44145

Gabriel P

Job Details: 08/02/2021

"Follow each step of seal system then had a leak by the filter dryer correct issue charge it ,opt test ok"

We serviced a

UNKNOWN DISHWASHER

Model n/a

Near Avon, OH 44011

Gabriel P

Job Details: 08/02/2021

Customer look up cleaner with a lemon smell and wants I walk to the door she told me she doesnt want service on dishwasher cause she figure it out no service needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/02/2021

Replace valve opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, OH 44055

David R

Job Details: 08/02/2021

Cc unit not agitating. Found actuator out of place. Used al t/s. Fixing for now and ordering out to be replaced. ; ordrng 2 WPW10006355 (Actuator)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bedford, OH 44146

David R

Job Details: 08/02/2021

Replaced pump motor. Still not washing. Getting 120 from house to unit. Control not sending out correct power to motor. Ordering control ; ordrng 1 W11305308 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW

Near Shaker Heights, OH 44122

Dan H

Job Details: 08/02/2021

"Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit is heating, ran diagnostics no error codes found, found outside vent clogged , advised customer to have vent cleaning company out to clean vent, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 08/02/2021

"Found different issue it was frost buildup behind icebox and in front fascia ice box there is two service pointer on does and found door seal torn gave estimate on parts only but could not reach owner that was going to paid but left a voicemail for him to call office ,; ordrng 1 W10648070 (Heater) and 1 W10739629 (Seal) and 1 W10407212 (Seal), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS03

Near Streetsboro, OH 44241

Brian M

Job Details: 08/02/2021

Cc of leak from filter area Found filter head leakingNeeds filter head and filter ; ordrng 1 W11346623 (Filter head) and 1 EDR4RXD1 (water filter)

We serviced a

WHIRLPOOL STACK W/D

Model wed7500gc0

Near Cleveland, OH 44103

Corina B

Job Details: 08/02/2021

Model and serial do not match. Advised cust to call rent a center to get the correct dispatch

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lakewood, OH 44107

Corina B

Job Details: 08/02/2021

"CC that the unit is not cleaning the dishes well. Confirmed. Checked the water at the faucet, good. Ran diag F7E1 Single Speed Wash Motor Failure. Started a cycle, pump and motor humming. Will need a new pump and motor. Office to reschedule. ; ordrng 1 W11416363 (Pump and motor)"

We serviced a

WHIRLPOOL RANGE

Model KOCE500ESS11

Near Solon, OH 44139

Brian M

Job Details: 08/02/2021

Cc of noise Turn table ring has flat spots causing noise Customer to install ; ordrng 1 W11110134 (ring-turn)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Bay Village, OH 44140

Corina B

Job Details: 08/02/2021

CC that the soap dispenser does not close. Confirmed. Found the spring broken. Will need a new dispenser. Office to reschedule ; ordrng 1 W11412300 (Dispenser)

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/02/2021

Cc unit is hard to move Found wheels to be split needs wheels Needs 2 techs to replace wheels ; ordrng 2 WPW10138054 (roller-cab)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, OH 44130

Marie V

Job Details: 08/02/2021

"Cc that the freezer has ice and that sometimes is not cold enough. Confirmed found freezer door not shutting all the way causing frost and loose cold on unit , arm for ice maker was off. And evaporator fan was also frozen. Defrosted all ice and adjusted screws on rails. Drain tube is clear. Advice cust to try to keep an eye on freezer door and make sure is closing all the way. Door not sealing it will cause ice and condensation inside unit. Op test ok. Also advise to allow 24 hours to unit reach normal temps."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ashtabula, OH 44004

Joe O

Job Details: 08/02/2021

Cc: not startingFound error codes f0e4(spin limited by water temp). Attempted to run diagnostics test cycle. Unit will not start diagnostics test cycle. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11481108 (Control)

We serviced a

KITCHENAID RANGE

Model KFED500ESS02

Near Maple Heights, OH 44137

David R

Job Details: 08/02/2021

"Cc top door is locked and wont open, oven is not holding temp even though it has been calibrated. Door hinge is broken and locked up. Sensors test a little below range, knob is broken where it cannot stay on valve. Ordering control, sensors top and bottom, knob and hinges ; ordrng 1 WPW10778305 (Control) and 1 WPW10485733 (Hinge left) and 1 WPW10485732 (Hinge right) and 1 W11230929 (Knob) and 2 WP7430P044-60 (Sensor)s"

We serviced a

Whirlpool Washer

Model WFW94HEDW

Near Mentor, OH 44060

Fred's Academy

Job Details: 07/30/2021

No issue with the washer, operation normal.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LB

Near Garrettsville, OH 44231

Brian M

Job Details: 07/30/2021

Found water line leaking Tightened connection OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB7759SAS3

Near Geneva, OH 44041

Joe O

Job Details: 07/30/2021

"Cc: start button not functioningFound all buttons functioning other then start button. Ran diagnostics test cycle. Needs uiCustomer does not want to repair at this time ; ordrng 1 WPW10475777 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"