Service History 144

We serviced a

AMANA REFRIGERATOR

Model TSI18A3L

Near Mentor, OH 44060

Dan H

Job Details: 06/19/2023

"Customer complaint that unit is not making ice, found fill tube frozen, unit needs new valve; ordrng 1 W10833899 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Mentor, OH 44060

Jason N

Job Details: 06/19/2023

"Cc unit freezer temperature slowly rising Found unit freezer temperature displaying 28 degrees, 40 in ff section. Found ice ball on cap tube on evaporator. Unit has a refrigerant leak. Unit has been repaired for a ss in the past. Uv filter drier is installed. Checked system using uv light, no dye found. Hooked up gauges, low side reading 11 in/hg vacuum, high side reading 72 psi. Shut down cooling, system equalized at 18 psi. Pressurized system with 140 psi of nitrogen, bubble checked system. No bubbles found. Called wp techline, Derrick, based on information, unit has an internal micro leak. Sending file for review as non repairable unit."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Willoughby, OH 44094

Dan H

Job Details: 06/19/2023

"Customer complaint of noise, started normal wash cycle, unit filled and began agitating, canceled cycle, unit drained, ran drain and spin cycle, unit spins, no unusual noises heard, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Royalton, OH 44133

Bill

Job Details: 06/19/2023

"Cc door gasket torn, confirmed cc, replaced door gasket, checked for proper seal."

We serviced a

ELECTROLUX MICROWAVE

Model EI30BM60MSB

Near Beachwood, OH 44122

Corina B

Job Details: 06/19/2023

"CC that the unit is not starting again. Confirmed. Unplugged the door from the unit,the. Plugged it back in started working. Will need a new door. Cust does not want to repair. ; ordrng 1 5304503310 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Cleveland, OH 44111

Manny

Job Details: 06/19/2023

Replaced parts ordered opt test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Chardon, OH 44024

Joe O

Job Details: 06/19/2023

"Cc: not running through cycle, f7e1errorFound error f7e1(tach signal missing or wrong signal). Found motor just humming. Basket spins freely. Needs capacitor. Replaced capacitor. Ran auto test p. Started quick wash. Op test ok ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/19/2023

Cc lights flicking Turned demo mode on then off Lights stopped If continues will need ui possibly

We serviced a

JENN-AIR RANGE

Model SVD48600W

Near Strongsville, OH 44149

David R

Job Details: 06/19/2023

"Bulb broke inside. Was able to get all out, replaced bulb. Good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Strongsville, OH 44136

Angel

Job Details: 06/19/2023

"Discharged unit, replaced compressor, and drier filter tested unit for leaks with nitrogen and put unit into a 29 vacuum waited 10mins to make sure it would hold and recharged unit with 1.69oz of R600a. Recommended customer to wait 24 hours for proper cooling."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Avon Lake, OH 44012

Marie V

Job Details: 06/19/2023

"Cc that the fresh food section is leaking and that the metal piece has rust, confirmed will need new drip pan, unclogged drain tub but theres is a lot of small pieces of rust, will install part on Friday. And make sure is not clogged up again.; ordrng 1 W11162078 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

MAYTAG WASHER

Model LAT9824AAE

Near Bay Village, OH 44140

Marie V

Job Details: 06/19/2023

"Replaced lid switch, tested unit, it drains and spin, but no agitations. Called whirlpool tech line . Verify power coing out of pressure switch is 120. He sais will need new timer as well. Cust will not continue. ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lakewood, OH 44107

Marie V

Job Details: 06/19/2023

Cc that unit goes off balance all cycled. Confirmed. Found dampers need to be replaced ; ordrng 1 W11130362 (Suspension) and 1 W11239857 (Belt)

We serviced a

MAYTAG DRYER

Model MGDC215EW0

Near Shaker Heights, OH 44120

Joe O

Job Details: 06/19/2023

Cc: squeakingFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW0

Near Garrettsville, OH 44231

Brian M

Job Details: 06/19/2023

Cc unit will not run Found belt snapped unit dryer repair kit Installed belt OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

GE REFRIGERATOR

Model TPX24BPBAWW

Near Cleveland, OH 44124

Jason N

Job Details: 06/19/2023

"Cc unit freezing product in lower drawers in ff section (75)Found some product frozen in drawers. Found no air circulation in either section, evaporator fan not working. Unit will need evaporator fan motor replaced. ; ordrng 1 WR60X10008 (Motor evap fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Parma, OH 44134

Bill

Job Details: 06/19/2023

"Cc water in the deli area, confirmed last visit. Changed ice maker, fan and gasket. Checked door seals for gaps and tears, found none. Instructed customer to monitor."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near North Royalton, OH 44133

David R

Job Details: 06/19/2023

"Replaced valves. No error codes. Ran diagnostics, good. Ran calibration. All components working, good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Lakewood, OH 44107

Manny

Job Details: 06/19/2023

"Replaced pump and control, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44102

Marie V

Job Details: 06/19/2023

"Cc that the lights are not working. Confirmed, unplugged deli UI and rebooted unit, lights stared working again. Unit will need new harness and deli door with control. Cust will not fix. ; ordrng 1 W10815669 (Deli door) and 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, OH 44129

Angel

Job Details: 06/19/2023

Replaced drain pump and harness tested unit opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Rootstown, OH 44272

Brian M

Job Details: 06/19/2023

"Cc no water dispensing Found head broken Replaced , still no water dispensing Found bladder frozen Defrost bladder"

We serviced a

AMANA WASHER

Model NTW4519JW0

Near Garfield Heights, OH 44105

Jason N

Job Details: 06/19/2023

"Cc unit not filling with waterRan diagnostics manual valve tests, both cold and hot valves working properly. Started normal cycle, unit filled, sensed and advanced to wash. Found customer was not actually starting a cycle, pressing start button once to wake unit up. Advised customer on how to wake unit up and start a cycle. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Independence, OH 44131

Corina B

Job Details: 06/19/2023

"Ff 46 fz 22. Low 12 vacuum high 60 psi equalized 10 psi. Put 140 psi of nitrogen checked connections with soap bubbles, no visible leaks. Nitrogen is not holding. Called t/l ed. Up for review ; O-emld tckt"

We serviced a

KENMORE WASHER

Model 110.9258222

Near Parma, OH 44134

David R

Job Details: 06/19/2023

"Cc unit leaking. Water leaking from drain pump, corroding motor. Ordering motor and drain pump. ; ordrng 1 WP3363394 (Pump) and 1 WP661600 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, OH 44111

Bill

Job Details: 06/19/2023

"Cc unit would not work code f7e5, confirm cc unit display showing f7e5. Found oil puddle on floor, leaned unit back found capacitor split and leaking. Changed capacitor and shifter. Tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Seven Hills, OH 44131

Bill

Job Details: 06/19/2023

"Cc lights not working, confirmed cc. Led lights out in pantry and side lights in ff sec had a small glow. Tested voltage at the pantry Ui. Found 14 Vdc, ordered leds and pantry ui board. Scheduled follow up on 6/23; ordrng 1 WPW10599145 (Ui) and 2 W10695459 (Led mod)s"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Maple Heights, OH 44137

Jason N

Job Details: 06/19/2023

Installed pump/motor. Ran wash test. Good spray pressure through both spray arms. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Bedford, OH 44146

Jason N

Job Details: 06/19/2023

"Cc unit rattling and shaking Customer stated unit shakes a lot when in the spin cycle. Found unit is not leveled properly and is being propped up on the right side by a 1x1 price of wood under the cabinet, leveling feet are not touching the floor. Removed wood and leaves unit by adjusting feet. Unit properly leveled. Ran spin and drain cycle using 5 wet towels. Unit exhibits normal vibration during spin, unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ5

Near Seven Hills, OH 44131

Corina B

Job Details: 06/19/2023

"CC that they smell gas after they came home from vacation. Sprayed the regulator and the gas line down with soap bubbles, no bubbles. There is a faint smell of gas, when oven is not in use. Will need the gas company or a plumber to inspect the gas line and connections. Safety Kristen"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, OH 44113

Joe O

Job Details: 06/19/2023

Installed element. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS09

Near Columbia Station, OH 44028

David R

Job Details: 06/19/2023

Replaced door and door switches. Tested with mug of water. No extra noise. Good. Also tightened mounting screws as well. Good. Op Test Ok.

We serviced a

AMANA SXS REFRIGERATOR

Model S148DA01

Near Willoughby, OH 44094

Joe O

Job Details: 06/19/2023

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mogadore, OH 44260

Brian M

Job Details: 06/19/2023

Cc unit turns on and off randomlyFound customer to be using the wrinkle shield setting Advised customer on functions

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Parma, OH 44129

Corina B

Job Details: 06/19/2023

"CC that the unit does not start. Confirmed. 4-3 wash motor not running. Checked power at the control 0 volts, will need a control and pump. Office to reschedule appointment ; ordrng 1 W11087226 (Control) and 1 W11025157 (Pump and motor)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Eastlake, OH 44095

Joe O

Job Details: 06/19/2023

"Installed dsi board, oven probe, and harness. Ran test convect bake. Unit still not reigniting after initial preheat. Down 100 degrees after preheat with no reignition. Called whirlpool tech line spoke rich. Wants ui, and spark harness replaced.; ordrng 1 W11029431 (panl-cntrl) and 1 W11198972 (harns-wire)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Parma, OH 44129

Corina B

Job Details: 06/19/2023

"Replaced the control, ui, pump and gasket. Cleaned filter. Advised customer to clean the filter. Ran a calibration. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Westlake, OH 44145

Marie V

Job Details: 06/19/2023

"Cc that the soap dispenser does not open. Ran diag found error code f5e1 door switch. Closed dispenser door and ran auto test, waited to see if it would open, it did not. Replaced dispenser and ran auto test, dispenser opened up. No leaks at the door. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ER2CHMXPQ05

Near Westlake, OH 44145

Marie V

Job Details: 06/19/2023

"Cc that unit is not cooling properly, today feels better but still not working. Confirmed, found evaporator fan not running and getting 120V. Will need new fan. Cust will call back if she wants to continue ; ordrng 1 WPW10189703 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, OH 44129

Corina B

Job Details: 06/19/2023

"Replaced the Gearcase, belt. Ran a calibration. Started a drain and spin. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Westlake, OH 44145

Marie V

Job Details: 06/19/2023

"Cc that unit is shaking. Ran diag, no error codes, ran high speed spin, shaking is normal explain cust why unit shakes while spinning, if unit starts to hit the sides then unit inside clothes are off balance. Working as designed . Op test ok"

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near Fairview Park, OH 44126

Angel

Job Details: 06/19/2023

Replaced bake element tested unit by preheating to 350* but unit never passed 285* control board did not send power after 285* relay on board would try to click but nothing will need control board and sensor as well. Gave customer estimate and decided not to continue with repair office to refund money for part. ; ordrng 1 WPW10340323 (Control board) and 1 W10833885 (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Aurora, OH 44202

Brian M

Job Details: 06/19/2023

"Installed heater Inspected filter seems to be leaking, replaced with customer supplied filter and advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/19/2023

Cc unit not powering Verified power button not working Unplugged unit for 4 minutes and plugged back in Unit booted and Is running properly Advised to watch

We serviced a

WHIRLPOOL ICEMAKER

Model JUIFN15HX01

Near Westlake, OH 44145

Angel

Job Details: 06/19/2023

"Cc that unit is making like a gurgling sound but not all the time. Customer showed me a video for me to hear but its not to where I can identify where the sound is coming from and hes not sure either. Ran unit for a while to see if I could duplicate sound but I could not duplicate sound unit is making ice perfectly fine drain pump runs good also the inlet valve and everything else sounds good, the only thing that I explained to the customer that could be making the sound is the circulation pump when it is circulating and theres no more water in pan until it shuts off but nothing else seems to be making any noise and I cant guess whats wrong. As of now unit working as intended."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Grafton, OH 44044

David R

Job Details: 06/19/2023

Replaced both hinges. Good. Tested. Op Test Ok

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Westlake, OH 44145

Angel

Job Details: 06/19/2023

"Cc that unit was making a squeaking vibrating sound. Confirmed cc, sounded like loose metal so I took apart u it and checked all screws and components and I did find idler pulley kind of worn out so I used repair kit from truck stock and replaced belt, rollers and idler pulley installed everything back together tested unit and it was still making the sound found that the legs needed to be adjusted than noise stopped opt test good. Explained to customer if it happens again its just how the floor dips and when you open and close the door the unit unbalances itself and cabinet starts squeaking but unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Avon Lake, OH 44012

Angel

Job Details: 06/19/2023

Cc that the top basket where you insert cup to wash was moving. Verified and what there talking about is the tine row for the cups and it working as designed all it has is 3 brackets holding it and its going to move its not wilded on like the middle ones. Everything is functioning as designed opt test good.

We serviced a

KITCHENAID RANGE

Model KDRP487MSS03

Near Chagrin Falls, OH 44022

Jason N

Job Details: 06/19/2023

"Installed zodiac oven control board. Op test no good. Unit will need zodiac assist control board (right side) Part (8301182) is discontinued, unable to repair unit ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Chesterland, OH 44026

Jason N

Job Details: 06/19/2023

Cc unit interior freezer lights not workingReplaced all LED modules using customer supplied pre Id parts per WP bulletin W11606409 and s code S84638. Illumination restored to entire unit. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/19/2023

Installed ice fill tube Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/19/2023

Cc unit not turn on Found unit to have power but not sending to ui From experience when replacing control you have to replace ui Advised customer on replacement of parts gave quote ; ordrng 1 WD21X24901 (Control) and 1 WD21X31910 (Ui) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Perry, OH 44081

Jason N

Job Details: 06/19/2023

Cleared ice/frost build on ff evaporator. Installed harness and drip pan. Set defrost mode to standard 8hr in diagnostics menu 7. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Solon, OH 44139

Bill

Job Details: 06/19/2023

"Cc dent in panel, confirmed cc last visit. Installed new panel."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near North Olmsted, OH 44070

Marie V

Job Details: 06/19/2023

"Replaced thermostat and verify frost pattern again, is perfect, set to recommended temps and advice to allow 24 hours to reach normal temps. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Sheffield Lake, OH 44054

Angel

Job Details: 06/19/2023

"Cc that unit has an F2E2 error code. Confirmed cc, made sure ui was plugged in properly and it was, replaced ui tested unit opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW3

Near Cleveland, OH 44113

Manny

Job Details: 06/19/2023

"Vacuum the water from unit and replace drain pump, ran test cycle, opt test ok, advise customer to run a clean cycle with white vinegar to get rid of the stagnant water smell. Opt test ok"

We serviced a

GE WASHER

Model GTWN4250M1WS

Near Willoughby, OH 44094

Dan H

Job Details: 06/19/2023

"Customer complaint that unit is not starting, confirmed, start button is intermittently working, unit needs new control, customer does not want repair at this time; ordrng 1 WH12X10524 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Euclid, OH 44123

Dan H

Job Details: 06/19/2023

"Customer complaint that unit is not starting, ran diagnostics no error codes found, ran test cycle, unit filled and agitated , unit is not draining, drain pump is receiving 120vac ,unit needs new drain pump , customer does not want repair at this time; ordrng 1 WPW10276397 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Lyndhurst, OH 44124

Dan H

Job Details: 06/19/2023

"Customer complaint that unit is leaking, Cycled ice maker , filled several glasses of water from dispenser, good frost pattern, evaporator drain tube is clear, drain pan is holding water, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mayfield Heights, OH 44124

Dan H

Job Details: 06/19/2023

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, found element shorted to case, installed new thermal fuse and element, op test good ; used 1 3392519 (), and 1 279838 (ELEMENT) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2285KES

Near Kirtland, OH 44094

Dan H

Job Details: 06/19/2023

"Customer complaint of chemical smell, freezer section temperature at -2 degrees, fresh food section temperature at 41 degrees, found rotten orange in drawer, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Ashtabula, OH 44004

Dan H

Job Details: 06/19/2023

"Installed new control, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5840BW0

Near Ashtabula, OH 44004

Dan H

Job Details: 06/19/2023

"Customer complaint that unit is making grinding noise, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MDE6800AYW

Near Elyria, OH 44035

David R

Job Details: 06/19/2023

"Cc unit making noise. Found pads, and seals worn down, metal to metal contact running against each other. Will need pads and kit and seal, Plus unit needs complete vacuum clean out for all lint and debris. Ordering parts. ; ordrng 2 WP312940 (Pads)s and 1 WP22002263 (Bulb) and 1 WP33001807 (Seal) and 1 306508 (Tumbler kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Ashtabula, OH 44004

Dan H

Job Details: 06/19/2023

"Customer complaint that left rear burner is not lighting, confirmed, Reset connection at spark module, left rear burner is lighting, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma, OH 44129

Manny

Job Details: 06/19/2023

"Cc unit no making ice, verify and unit not activated during test harvest, but would homed if is turned off then on, replaced icemaker with pre id, ran harvest test , opt test ok advise customer to allow 24 to 48 hours for proper ice production"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Joe O

Job Details: 06/19/2023

"Cc: not making iceFound temps at 4 degrees is freezer, 40 degrees in ff section. Found no ice maker error codes. Found no water in ice maker. Cycled ice maker. Ran fill test, Found ice maker did not fill. Ran ice maker fill tube heater. Found unit filling after heater test, heater functioning. Needs water valve; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDBH950AWW

Near Mentor, OH 44060

Joe O

Job Details: 06/19/2023

"Cc: starts running then stopsFound unit starts up, fills then shuts off. Found control not sending power to motor. Needs control; ordrng 1 12002709 (board control)"

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ02

Near Elyria, OH 44035

David R

Job Details: 06/19/2023

"Cc unit giving F21 long drain error code. Took pics in between gasket and of drain housing. Both full of debris. Showed customer and let her know. Ran diagnostics test, all components working. Detergent housing seems to be good as well. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Amherst, OH 44001

David R

Job Details: 06/19/2023

"Cc unit not starting, just say its sensing and drains out. Replaced cap and valves. Ran diagnostics, good, all components working. Ran quick wash cycle, going through pads sense, filled and now washing. Good. Customer can let go through cycle and then start what they need to. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44129

Manny

Job Details: 06/19/2023

"Cc unit frosting up in the back and they have to defrost it at least once a weeks, verified and set force defrost and no heat, checked thermostat and open, and no voltage to heater. ; ordrng 1 W11650660 (Defrost heater) and 1 W11566851 (Control) and 1 W11602886 (Module)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44135

Corina B

Job Details: 06/19/2023

"CC that the unit does not drain and made a loud noise. Confirmed. F7E5 SHIFTER FAULT, F1E1 MAIN CONTROL FAULT, F8E1 NO FILL, LONG FILL. Water was turned off. Found the cam squealing Will need a cam. ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PPAA

Near Cleveland, OH 44111

Corina B

Job Details: 06/19/2023

"CC that there is oil leaking in back and there is water leaking and the freezer gasket is ripped. Confirmed. Ff 38-42 fz 10-12. Found oil leaking on the condenser line coming from the compressor. The freezer gasket is torn. The drain tube is melted. Will need a new compressor, drain tube and gasket. ; ordrng 1 5304502761 (Gasket) and 1 5304475104 (Compressor) and 1 241830904 (Drain tube) and 2 5303305677 (Drier)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Lorain, OH 44055

Manny

Job Details: 06/16/2023

"Cc same issue, calling techline, spoke to Chris he deemed as non repairable, advice customer to contact wpl and theyll let him know the next steps.; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near North Royalton, OH 44133

Marie V

Job Details: 06/16/2023

"Cc that lid is broken. Confirmed, replaced lid, ran diag, no error codes. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Garfield Heights, OH 44125

Bill

Job Details: 06/16/2023

"Cc not cooling do to frost build up, confirmed cc. Installed new control board, turned heater on via diagnostics. Steamed out evaporator."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Fairview Park, OH 44126

Manny

Job Details: 06/16/2023

"Replaced valve, no leaking, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model G2IXEFMWS02

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 06/16/2023

Cc unit leaking from underneathCustomer stated he noticed water underneath the unit and running behind the unit. Checks for source of leak. Did not see any leaks present. Did notice residual water under unit. Checked water lines to inlet valve and defrost drip tray. Both checked good. Noticed end of filter housing was wet as well and middle of cabinet plate. Source of leak is the filter housing. Quoted customer housing replacement. ; ordrng 1 WP2225521 (Housing)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willoughby, OH 44094

Jason N

Job Details: 06/16/2023

"Cc unit not powering on after last serviceCustomer stated he unplugged the unit and plugged it back in, still did not power on. Pressed the power button. Unit powered on. Powered unit off and back on several times. Advised customer if unit does not power on, try unplugging for a few minutes before plugging back in to ensure unit controls have sufficient time to reboot. If power up issue continues then he can give a call back. No issues found at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rock Creek, OH 44084

Brian M

Job Details: 06/16/2023

Cc still not dispensing installed new bin and still no ice Found drive shaft to have a double install of the spring washer Removed washer OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Avon Lake, OH 44012

Marie V

Job Details: 06/16/2023

"Replaced top racks, and installed bottom plate. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Seven Hills, OH 44131

Bill

Job Details: 06/16/2023

"Cc no lights, confirmed cc changed freezer led still no lights. Deli Ui was not operational, ordered new Ui and wiring harness. Follow up on 6/21; ordrng 1 W11170612 (Wireharness) and 1 WPW10769076 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Avon, OH 44011

Angel

Job Details: 06/16/2023

"Cc that door for dispenser is not opening. Confirmed cc, took apart door and found that the dispenser motor arm came off the lever that pops open the door, I still replaced dispenser tested to make sure it would work properly opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near North Ridgeville, OH 44039

David R

Job Details: 06/16/2023

"Replaced icemaker, good. Called for water. Good. Op Test Ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near North Ridgeville, OH 44039

Angel

Job Details: 06/16/2023

"Cc that they had an F8E1 error code. Confirmed ran diagnostics and found error F8E1 long fill, found hot water was turned off causing error turned on hot water opt test good."

We serviced a

GE WASHER

Model GFW550SSN0WW

Near North Ridgeville, OH 44039

Angel

Job Details: 06/16/2023

"Cc that unit is not draining. Unit will drain but wont spin out clothes drive motor sounds a little weird will start to spin and than just stop, called BJ we went through the mini manual and ran fault codes and found error code 46 for found for inverter board and error 3 for locked rotor, unit will need drive motor and inverter board.; ordrng 1 WH22X34657 (Inverter) and 1 WH03X29524 (Motor) and 1 WH01X29528 (Door lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model KODE507ESS20

Near Aurora, OH 44202

Brian M

Job Details: 06/16/2023

F1e0 f2e1 Ui errors needs ui ; ordrng 1 W11600646 (Ui)

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Pepper Pike, OH 44124

Joe O

Job Details: 06/16/2023

"Cc: freezing in crisper drawerFound temp in crisper drawer at 40 degrees, only carrots in drawer at this time. Customer stated she removed the items 2day prior to appointment. Found drawer setting set at produce. Called whirlpool tech line spoke with Chris. He stated could be a control not telling the damper to close. Needs control Control shows limited stock. Office to reschedule; ordrng 1 WPW10184634 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Avon Lake, OH 44012

Marie V

Job Details: 06/16/2023

"Replaced comtrol, programmed as well. Adjusted handles and cleaned up bottom out. Op test okBrought core for return."

We serviced a

WHIRLPOOL WASHER

Model LSN1000LW0

Near Parma, OH 44129

Bill

Job Details: 06/16/2023

"Cc unit would not spin, confirmed cc tried the high speed spin got nothing. Pulled unit out and tilted. Unplugged motor to ohms test the high med low windings, all tested pretty close to manufacture recommend ohms.(even being 20 years old) plugged back in went to the timer. Tested again unit started spinning, monitored for a few min and tested multiple time. My assumption was corrosion on motor wires, lubed wires with dielectric grease. Opt test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Lyndhurst, OH 44124

Joe O

Job Details: 06/16/2023

"Cc: leakingFound drain plugged up. Needs drain tube. Same issue as before.; ordrng 1 W11497478 (Drain tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18L4JWP

Near Bedford, OH 44146

Brian M

Job Details: 06/16/2023

"Cc no cool Found evap to have no frost pattern compressor running extremely hot Advised on sealed system repair ; ordrng 1 5304507765 (compressor kit) and 1 5303918491 (evaporator kit) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW1

Near Geneva, OH 44041

Dan H

Job Details: 06/16/2023

"Customer complaint of grinding noise, Ran drain and spin cycle, unit spun, canceled, started normal wash cycle, unit filled and agitated, then drained and spun, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Ashtabula, OH 44004

Dan H

Job Details: 06/16/2023

"Customer complaint that unit shuts off after a minute, confirmed, motor just hums, found capacitor shorted, installed ne capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Cleveland Heights, OH 44106

Corina B

Job Details: 06/16/2023

CC the the unit is not drying. Confirmed. Found the vent blocked with lint. Will need to have the vent cleaned out. Supplied dryer vent wizard number. Opt test ok. Brought parts back for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Brook Park, OH 44142

David R

Job Details: 06/16/2023

Plugged Deli back in. Customer getting a new fridge.; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near North Ridgeville, OH 44039

Angel

Job Details: 06/16/2023

"Cc that unit was heating and stopped all of a sudden. Verified power and found L1 and L2 shorted screws were completely loose. Replaced terminal block and power cord tested unit opt test good.; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Willoughby Hills, OH 44092

Jason N

Job Details: 06/16/2023

"Cc unit not working properlyRan diagnostics, no codes stored. Started wash test cycle. All functions passed. Started normal cycle, unit drained, filled and started washing. No issues found at this time. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model gs5shaxnl00

Near Cleveland, OH 44117

Jason N

Job Details: 06/16/2023

"Cc unit not cooling in either sectionCustomer stated unit stopped cooling then started cooling again, has since stopped cooling once again. Found both sections at room temperature, compressor is not running. Compressor is extremely hot, found condenser fan motor is not working, blade had also fallen off motor shaft. Motor bearings are loose. Unit will need condenser fan motor replaced. ; ordrng 1 W10124096 (Motor-cond)"

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