Service History 1449 | Freds Appliance

We serviced a

KUDS30FXSS9 KITCHENAID

Model DISHWASHER

Near Highland Heights, Ohio 44143

Dan

Job Details: 06/05/2018

Customer complaint that control panel is not working, installed control and user interface , op test good; Job Cmpltd

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, Ohio 44142

Chad P.

Job Details: 06/05/2018

Installed evap and drier. Charged unit. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Cleveland, Ohio 44139

Robert A.

Job Details: 06/05/2018

Ran diognostics, 1-2 acu faulure, 5-2 door lock failure, checked connections on lock and acu, good, ran diognostic cycle, no errors, started normal wash, after 5 min, unit stopped and unlocked, after a few minuts, tech pressed start, door locked and continued cycle, after 4min unit stopped and unlocked, pressed start, cycle continued, talked w/jr, needs acu and lock; ordrng 1 W11029153 (ACU) and 1 WPW10443885 (LOCK), schdld next appmnt for 6/5 TUE ! [**],

We serviced a

WFW8540FW1 Maytag

Model Washer

Near Mentor, Ohio 44060

Brian M

Job Details: 06/05/2018

Cc that unit will not drain or spin Ran diagnostics found no errors Ran auto test completed with out error OP TEST OK

Near MENTOR ON THE, Ohio 44060

Brian M

Job Details: 06/05/2018

MEDC215EW1Cc that unit does not shut off Found dryer making heat and running but timer will not advance Needs timer replaced ; ordrng 1 WPW10185982

We serviced a

WRF535SWHZ00 Whirlpool

Model Refrigerator

Near Painesville, Ohio 44077

Holly Butcher

Job Details: 06/05/2018

Installed door and handle OP TEST OK

We serviced a

KDFE104DSS5 Kitchenaid

Model Dishwasher

Near Cleveland, Ohio 44113

Corey L.

Job Details: 06/05/2018

Customer complaint soap not breaking down, ran diagnostics found f3e3 owi failure, f7e1 no heat, ran test cycle, wash pump did not start unit got stuck on 3rd cycle on test mode, found triac fuses with less than 3 ohms(0.00), unit needs new control ; ordrng 1 W11084330 (cntrl-elec),

We serviced a

WFW87HEDW0 Whirlpool

Model Washer

Near Cleveland, Ohio 44139

Corina H

Job Details: 06/05/2018

Replaced the parts listed. Found the outlet has an open ground. Will need a electrician. Ran for 15 minutes on a normal load. Optest ok.

We serviced a

GHWS3605FORR GE

Model WASHER

Near Geneva, Ohio 44041

Dan

Job Details: 06/05/2018

Installed new control and user interface, op test good ; Job Cmpltd

We serviced a

MEDX6STBW1 WHIRLPOOL

Model DRYER

Near Parma Heights, Ohio 44130

Mac

Job Details: 06/05/2018

, Replaced door handle and temperature selector switch. Tested, all cycling ok. ; Job Cmpltd

We serviced a

KDTE404DSS0 KITCHENAID

Model DISHWASHER

Near Shaker Heights, Ohio 44122

Chad P.

Job Details: 06/05/2018

Installed rack parts. Cust states that unit is still having a problem with the unit. Found upper tracks disengaging and passing on door. Needs tracks replaced. ; ordrng 1 W11048934 (TRACK) and 1 W11048936 (TRACK)

We serviced a

KGCT365T KITCHENAID

Model COOK TOP

Near Shaker Heights, Ohio 44122

Chad P.

Job Details: 06/05/2018

Found unit is serviced by removing the bottom. Unit will required to be removed from gas supply.

We serviced a

KFCO22EVBL2 Kitchenaid

Model Refrigerator

Near Cleveland, Ohio 44106

Corey L.

Job Details: 06/05/2018

Before installing part started clearing ice and frost, and found the seal wasn’t closing not only because of ice but the bottom left corner or frz door is hitting cupboard next to unit not allowing a full seal every time, after clearing the ice brick from ice maker, the fill tube itself wasn’t frozen, water valve not needed,

We serviced a

WRT518SZFM00 Maytag

Model Refrigerator

Near Cleveland, Ohio 44120

Corey L.

Job Details: 06/05/2018

Customer complaint of frost on food in door of freezer, confirmed, found freezer door not able to shut all the with the amount of food, had customer rearrange freezer, door now shuts all the way, seals are good, unit is operating as designed ; Job Cmpltd,

We serviced a

MFI2269FRZ02 Maytag

Model Refrigerator

Near Cleveland, Ohio 44104

Corey L.

Job Details: 06/05/2018

Customer complaint ice maker spits out ice, she can’t get ice to land in a small cup, explained to hold cup there for a few more seconds after letting go of the button to allow the ice chute to clear, demonstrated, unit is operating as designed ; Job Cmpltd,

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Jefferson, Ohio 44047

Brian M

Job Details: 06/05/2018

Cc that unit will not startFound lid lock clicking but not engaging Needs lid lock replaced Used lid lock from truck stock OP TEST OK ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

We serviced a

ASD2275BRB00 Amana

Model Refrigerator

Near Perry, Ohio 44081

Brian M

Job Details: 06/05/2018

Installed fittings and tube OP TEST OK

We serviced a

665.13839K601 Whirlpool

Model Dishwasher

Near Perry, Ohio 44081

Brian M

Job Details: 06/05/2018

Cc had dishwasher torn apart Showed me a broken chopper blade Needs new chopper blade; ordrng 1 WP8268383 (chopper2747)

We serviced a

KSRS27IHWH02 Kitchenaid

Model Refrigerator

Near Newbury Township, Ohio 44072

Corina H

Job Details: 06/05/2018

CC that the unit is not staying at temp. Ff 41 and fz 0. The temps is at a colder setting. ; ordrng 1 WP2161460 (thermostat 9428),

We serviced a

MFT2976AEM00 MAYTAG

Model REFRIGERATOR

Near Elyria, Ohio 44035

Brian B

Job Details: 06/04/2018

emp 17 degrees freezer,and 42 degrees on ff. Removed freezer bins and evap cover. Partial frost pattern on freezer evap. Leak in sealed system. Ran step 56, e5 error code and step 4. Valve working properly. Will need ff evap and drier. Called TL, Leon, 7722145222. He said to replace ff evap, filter and drain pan under s code, s71233. Also, ice chute gasket has mold on it that will not come off. Will need to replace. Office to order parts.; ordrng 2 W1043759 (DRIER)s and 1 W10537710 (pan-drip) and 1 W10917531 (EVAP) and 1 WPW10347087 (ICE CHUTE GASKET)

We serviced a

ZFSB23DNDSS GE

Model REFRIGERATOR

Near Cleveland Heights, Ohio 44106

Dan

Job Details: 06/04/2018

Customer complaint that unit is leaking, found ice maker water line cracked causing unit to leak when ice maker called for water, removed broken section from water line, reinstalled, op test good

We serviced a

KUDE60FVSS1 KITCHENAID

Model DISHWASHER

Near University Heights, Ohio 44118

Dan

Job Details: 06/04/2018

Customer complaint that unit is not draining, Unit was filled with water when tech arrived, pressed cancel button, unit drained, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, customer does not want repair at this time

We serviced a

WRF757SDEM01 Whirlpool

Model Refrigerator

Near Parma, Ohio 44130

Holly Butcher

Job Details: 06/04/2018

Temp at 50 in ff, found ice built up on ff evap, thermistors good, found copper line pressing on evap cover not allowing cover seal properly, corrected, cleared ice completely;

We serviced a

NTW4516FW2 WHRILPOOL

Model WASHER

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 06/04/2018

Customer complaint that unit will not stop running, unit unplugged when tech arrived, plugged in, found unit paused mid cycle, cancelled, unit did not start up on its own, ran diagnostics no error codes found, ran drain and spin cycle, unit completed cycle, unit did not start back up, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

MVWB835DW3 Maytag

Model Washer

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 06/04/2018

CC that the unit just rinse the clothes and does not spin the clothes out. Ran diag f0e5 Off Balance Load. Ran a rinse and spin with towels. Running as designed. Optest ok.

We serviced a

110.20882990 KENMORE

Model WASHER

Near Cleveland, Ohio 44121

Dan

Job Details: 06/04/2018

Customer complaint that unit is not draining, found coupler broken, unit needs new coupler; ordrng 1 285753A (coupling,motor)

We serviced a

MEDC21EW1 MAYTAG

Model DRYER

Near Strongsville, Ohio 44136

Mac

Job Details: 06/04/2018

Found bolt broken off inside terminal block. Removed broken parts and repaired terminal block. Used part 279320 (terminal block) from truck stock.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd

We serviced a

MVWC416FW0 MAYTAG

Model WASHER

Near North Royalton, Ohio 44133

Mac

Job Details: 06/04/2018

Could find no leaks from washer. Cleaned water up and drained washer. Found water coming from behind wall. Customer will need to call a plumber. ; Job Cmpltd,

We serviced a

KDPE234GPS KITCHENAID

Model DISHWASHER

Near Strongsville, Ohio 44136

Mac

Job Details: 06/04/2018

Found dishwasher not working. Found that no power was to dishwasher. Part of outlet is burned and needs replaced. Customer will call electrician. Put mitigation mat under dishwasher.; Job Cmpltd

We serviced a

WRB322DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, Ohio 44136

Mac

Job Details: 06/04/2018

Found temperature and control display working sporadically. Replaced control board from truck stock. Programmed =working properly.; used 1 WPW10503278 (CTRL BOARD)

We serviced a

KRMF606ESS01 KITCHENAID

Model REFRIGERATOR

Near Lakewood, Ohio 44107

Chad P.

Job Details: 06/04/2018

Found fz cooling and freezing. Ff warming. Found ff thermistor open. Moved harness and Thermistor checks good. Needs harness replaced. Doesn’t show available on lookup. Need to order evap assy and removed parts needed. ; ordrng 1 W11116006 (EVAP ASSY)

We serviced a

WRF560SEYM01 WHIRLPOOL

Model REFRIGERATOR

Near Rocky River, Ohio 44116

Chad P.

Job Details: 06/04/2018

Installed parts listed. Defrosted evap. Op test ok. ; Job Cmpltd

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Chad P.

Job Details: 06/04/2018

Replaced compressor and filter drier. Charged unit. Op test ok. Advised 24 hrs for normal cooling to resume. ; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Avon, Ohio 44011

Brian B

Job Details: 06/04/2018

CC that machine won’t drain. Hooked up to testing station. Machine drained out. Ran diag, no codes. Ran calibration, auto test, and drain and spin. Op test ok.; Job Cmpltd

We serviced a

WTW5500XWO Whirlpool

Model Washer

Near Fairport Harbor, Ohio 44077

Brian M

Job Details: 06/04/2018

Cc that water enters when draining Found water valves not closing even when power is removed Needs water valves replaced Customer will be installing these parts ; ordrng 1 W10404050 (lid lock5323) and 1 W11158805 (WATER VALVE 13779) and 1 WPW10240513 (door strike2662),

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Avon, Ohio 44011

Brian B

Job Details: 06/04/2018

Washer will not start. 120v into control. No green led 5v supply, will need new control. Office to order.; ordrng 1 W11116592 (CNTRL)

We serviced a

WRT311FZDT00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, Ohio 44011

Brian B

Job Details: 06/04/2018

Found ff door not sealing. Removed and shimmed doors. Used steamer to form gasket. Op test ok.; Job Cmpltd

We serviced a

JES9900BAB Whirlpool

Model Range

Near WARRENSVL HTS, Ohio 44122

Robert A.

Job Details: 06/04/2018

Found rt element good, needs switch, found power cord to fan shorted, corrected, no power from control, needs control, ribbon cable brittle starting to crack, needs panel; ordrng 1 WP7402P104-60 (FAN POWER CORD) and 1 WP8507P234-60 (CONTROL) and 1 WPW10185286 (SWITCH) and 1 WPW10201322 (BLOWER MOTOR) and 1 WPW10206067 (PANEL),

We serviced a

WRF757SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Brian B

Job Details: 06/04/2018

Found both ff and freezer arm warm and no fans running. Reset power, ran diag step 3 and 5. All fans and compressor running. Started normal operation, all functions back to normal. May have been a glitch in main board. Op test ok. If problem reoccurs, office to pre ID main control board.; Job Cmpltd

We serviced a

MED5100DW0 WHIRLPOOL

Model DRYER

Near Avon Lake, Ohio 44012

Brian B

Job Details: 06/04/2018

CC that machine is not drying properly. House is new construction and vent run goes all the way across house with 2 elbows. Disconnected vent And ran a load of wet towels. Machine heated with good airflow and did not turn off too soon.. advised customer that she will have to talk to builder about venting straight through wall. Dryer checks ok.; Job Cmpltd

We serviced a

WDF520PADW Whirlpool

Model Dishwasher

Near Eastlake, Ohio 44095

Brian M

Job Details: 06/04/2018

Cc of unit not drying Ran diagnostics found error f7e1 Ohmed heater 10 ohms needs control board ; ordrng 1 W11025865 (cntrl-elec),

We serviced a

WRF535SWHV00 Whirlpool

Model Refrigerator

Near Parma, Ohio 44129

Corey L.

Job Details: 06/04/2018

Replaced parts, op test good, cleared ice and water; Job Cmpltd

We serviced a

WRT138TFYW00 Whirlpool

Model Refrigerator

Near Willoughby, Ohio 44094

Brian M

Job Details: 06/04/2018

Cc thAt unit making noise Ff 37 Fr 4Could not duplicate a abnormal noise OP TEST OK

We serviced a

CFCP1NIZASS GE

Model Refrigerator

Near Solon, Ohio 44139

Robert A.

Job Details: 06/04/2018

Cc freezing food in ff area, checked svc pntr, said to replace control and damper asm, found damper stuck open, needs damper asm; ordrng 1 WR17X12456 (DAMPER ASM) and 1 WR55X11105 (CONTROL)

We serviced a

KGCT305BWH2 Kitchenaid

Model Cooktop

Near Solon, Ohio 44139

Robert A.

Job Details: 06/04/2018

Found ignitors keep sparking after burner is lite, unable to get unit apart without breaking burners or top, will needs burner heads with ignitors, , spark mod, ; ordrng 2 814244 (BURNER HEAD LARGE)s and 1 814245 (BURNER HEAD SM) and 1 WP4454392 (SPARK MOD)

We serviced a

WFW87HEDW1 Whirlpool

Model Washer

Near Parma, Ohio 44134

Corey L.

Job Details: 06/04/2018

Replaced air vent, op test good,

We serviced a

MVWB765FW0 Maytag

Model Washer

Near Solon, Ohio 44139

Corina H

Job Details: 06/04/2018

CC that the unit flashed f6e2 then went dead. Checked outlet, good. Fault code f6e2 Communication Error: UI Cannot Hear ACU. Unit will not power on. Will need a new control and UI. Called SM to order parts. ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec),

We serviced a

WMH31017FW0 Whirlpool

Model Microwave

Near Ravenna, Ohio 44266

Robert A.

Job Details: 06/04/2018

WMH31017FW0

We serviced a

MVWB700VQ0 Whirlpool

Model Washer

Near Bentleyville, Ohio 44022

Robert A.

Job Details: 06/04/2018

Found f51, checked basket, basket will not spin, nothing under basket, bearings bad, replaced bearings, shaft, seal and sensor, ran test cycle, op test ok; used 1 W10183157 (KIT11567), and 1 W10435302 (BEARING10551) from stock,

We serviced a

WED4815EW Whirlpool

Model Dryer

Near Euclid, Ohio 44117

Brian M

Job Details: 06/04/2018

Cc of noise when drying Found dryer tension pulley bent Used pulley from truck stock OP TEST OK ; used 1 WP691366 (PULLEY DRIVE)

We serviced a

KUDS30IXSS4 Whirlpool

Model Dishwasher

Near Highland Heights, Ohio 44143

Brian M

Job Details: 06/04/2018

Cc that unit will not power on Found fuse open Replaced fuse from truck stock Ran test cycle OP TEST OK ; used 1 W10402110 (FUSE2518)

We serviced a

GFE28HSHGSS GE

Model Refrigerator

Near Broadview Heights, Ohio 44147

Corey L.

Job Details: 06/04/2018

Installed part, new seal loose in same corner of channel, may need new door, cleared ice build up, advised customer to monitor the next 48 hours; Job Cmpltd,

We serviced a

MVWC416FW1 Maytag

Model Washer

Near Bedford Heights, Ohio 44146

Corina H

Job Details: 06/04/2018

Replaced the parts listed. Replaced the pulley from t/s.Ran calibration. Ran a rinse and spin. Optest ok. ; used 1 W10721967 (PULLEY)

Near WILOUGHBY HLS, Ohio 44094

Dan

Job Details: 06/04/2018

Customer complaint that unit is not filling or going through cycle, ran diagnostics found f8e1(long/no fill), error code, both hot and cold valves are opening, unit is operating as designed ; Job Cmpltd,

We serviced a

KRFC704FBS KITCHENAID

Model REFRIGERATOR

Near WILOUGHBY HLS, Ohio 44094

Dan

Job Details: 06/04/2018

Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890075, 1 W10890087, 1 W10890117, 1 W10890131, and 1 W10891058 from stock

We serviced a

WOD51ES4EB WHIRLPOOL

Model RANGE

Near Amherst, Ohio 44001

Mac

Job Details: 06/04/2018

Found oven door locked, and thermal fuse open. Took picture for proof of purchase and model number. Cannot get serial number until thermal fuse is replaced so door can be opened. Office to order thermal fuse.; ordrng 1 W11025102 (fuse-thrml)

We serviced a

WDT720PADW1 WHIRLPOOL

Model DISHWASHER

Near Elyria, Ohio 44035

Mac

Job Details: 06/04/2018

Installed new front panel on dishwasher. Tested, found edge buckled on side of panel. Office to order another panel. Set down water mitigation mat.; ordrng 1 W10838367 (panel)

We serviced a

WDT790SLYM1 WHIRLPOOL

Model DISHWASHER

Near Painesville, Ohio 44077

Dan

Job Details: 06/04/2018

Installed new control and diverted valve, op test good

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Amherst, Ohio 44001

Mac

Job Details: 06/04/2018

Installed auger motor in refrigerator. Tested, dispensing ice properly.; Job Cmpltd

We serviced a

WFG525S0HS0 WHIRLPOOL

Model RANGE

Near Columbia Township, Ohio 44028

Mac

Job Details: 06/04/2018

Replaced left front burner and tested. Burner operating properly.; Job Cmpltd

We serviced a

WTW8700EC1 WHIRLPOOL

Model WASHER

Near Rocky River, Ohio 44116

Chad P.

Job Details: 06/04/2018

Found gfi tripped. Reset gfi and it tripped again after unit ran for a short time. Checked unit top to bottom. Unable to locate any ground fault. Ran unit to a non gfi outlet. Unit operate correctly. Advised to have outlet checked. Op test ok. ; Job Cmpltd

We serviced a

WDF520PADB7 WHIRLPOOL

Model DISHWASHER

Near Fairview Park, Ohio 44126

Chad P.

Job Details: 06/04/2018

Found door hinges making noise. Lubricated hinges. Op test ok. ; Job Cmpltd

We serviced a

41743042200 KENMORE

Model WASHER

Near Cleveland, Ohio 44113

Chad P.

Job Details: 06/04/2018

Replaced shocks and lock assy. Op test ok. ; Job Cmpltd

We serviced a

KBFS25EWMS8 KITCHENAID

Model REFRIGERATOR

Near Bay Village, Ohio 44140

Brian B

Job Details: 06/04/2018

Found freezer door not closing all the way causing large frost buildup. Also, Icemaker not working. Cycled Icemaker, no voltage out to valve. Will need new unit, replaced from t/s, cycled, op test ok. Adjusted freezer door.; used 1 W10884390 (ICE MAKER ASSY)

We serviced a

WRS537SIAF00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Brian B

Job Details: 06/04/2018

Ran diag and checked optics. Optics are working. Checked voltage at lower connector by hinge, 120v black to white. Checked voltage at top of door 31v. Ohmed out black and white wire from bottom of door to top. White wire open. ; ordrng 1 LW10488422 (dor-fip sp),

We serviced a

WRF989SDAH00 WHIRLPOOL

Model REFRIGERATOR

Near Kirtland, Ohio 44094

Dan

Job Details: 06/04/2018

Customer complaint that unit is leaking water, found freezer section door gasket falling off, found plastic water line spraying water behind unit, shut off customers water supply to fridge, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, unit needs new freezer section door gasket, customer does not want repair at this time

We serviced a

SF315PEKW0 WHIRLPOOL

Model RANGE

Near Olmsted Falls, Ohio 44138

Mac

Job Details: 06/04/2018

Could find no issues. Sparking of all burners is normal.; Job Cmpltd,

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Highland Heights, Ohio 44143

Chad P.

Job Details: 06/04/2018

Cc that unit some times will not start or stops during the cycle. Found neutral in motor backed out. Corrected op test ok. ; Job Cmpltd

Near Mentor, Ohio 44060

Fred's Academy

Job Details: 06/04/2018

Worked on dishwasher, Bosch, SHE53TL06UC, replaced cord due to product recall.

We serviced a

CVG2420B Whirlpool

Model Cooktop

Near Bainbridge Township, Ohio 44023

Robert A.

Job Details: 06/04/2018

Found fan switch broken, 3 ignitors cracked, spark mod corroded; ordrng 1 71001303 (FAN SWITCH NLA) and 3 71001694 (IGNITOR)s and 1 WPY705823 (SPARK MOD) and 1 WPY706036 (FAN SW KNOB),

We serviced a

WED4800BHQ1 Whirlpool

Model Dryer

Near North Madison, Ohio 44057

Brian M

Job Details: 06/04/2018

Cc of noise Could not duplicate noiseAll sounds are normal OP TEST OK

We serviced a

GLHS65EHQ6 Frigidaire

Model Refrigerator

Near Madison Township, Ohio 44057

Brian M

Job Details: 06/04/2018

Installed actuator and board OP TEST OK ;

We serviced a

WCG97US6DS00 Whirlpool

Model Cooktop

Near Seven Hills, Ohio 44131

Corey L.

Job Details: 06/04/2018

Customer complaint of rust scratches and discovered stainless steal, confirmed middle burner has rust spots under it, took pics, new part pre id had a 6” scratch in the center, reordering cooktop; ordrng 1 W11170799 (COOKTOP)

We serviced a

MFI2269DRM00 Whirlpool

Model Refrigerator

Near Valley View, Ohio 44125

Corey L.

Job Details: 06/04/2018

Installed water inlet valve inside fridge, water mat not needed; Job Cmpltd

We serviced a

KUDI01FLSS6 Kitchenaid

Model Dishwasher

Near Brecksville, Ohio 44141

Corina H

Job Details: 06/04/2018

CC that the start button does not always start. Found the start pad is miss and the contacts are not hitting the control. Will need a new UI and control. Called SM to order parts. ; ordrng 1 W10757833 (cntrl-elec) and 1 WP8530995 (cntrl-elec)

We serviced a

WRX986SIHZ00 Whirlpool

Model Refrigerator

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 06/04/2018

Replaced the control. Optest ok.;

We serviced a

GFWS1700H0WW GE

Model Washer

Near Bedford, Ohio 44146

Corey L.

Job Details: 06/04/2018

Customer complaint clothes not spinning out,confirmed water in the basket, started rinse and spin cycle, drain just humming, drain trap in front clear, ran diagnostics found e31 drain timeout,e 23 flood protection, tested components all passed individually service guide steps suggests main control, quoted, customer does not want repair at this time;

We serviced a

NTW4516FW2 Amana

Model Washer

Near Seven Hills, Ohio 44131

Corey L.

Job Details: 06/04/2018

Customer complaint washer not filling with hot water, ran diagnostics no codes found, started normal cycle, let unit fill, temp at 84, unit did not have temp sensor, unit needs new control; ordrng 1 W11170317 (ACU)

We serviced a

FFHB2740PP8A Frigidaire

Model Refrigerator

Near Brooklyn, Ohio 44144

Corey L.

Job Details: 06/04/2018

Installed new parts, op test good,;

We serviced a

WRF989SDAM00 Whirlpool

Model Refrigerator

Near Strongsville, Ohio 44136

Corey L.

Job Details: 06/04/2018

Found crack at elbow on reservoir, replaced reservoir, op test good, cleared ice completely from evap, thermistor passed test;

We serviced a

MVWB835DW1 Maytag

Model Washer

Near Strongsville, Ohio 44136

Mac

Job Details: 06/04/2018

Customer complaint washer shut off mid cycle then started lighting up and chiming 40 min later, ran diagnostics found f6e3 acu cannot year ui, f6e2 ui cannot hear acu, f0e3 over load, f0e5 off balance load, unit is getting 120v, dryer plugged in same receptacle, found burn mark on ui board, replaced, ran test 051, op test good;

We serviced a

LAT9406AAE Maytag

Model Washer

Near Broadview Heights, Ohio 44147

Corey L.

Job Details: 06/04/2018

Customer complaint washer unbalanced and it made drain hose come out of pipe, found right rear leg fell off, holes and metal leg intact, quoted customer to reinstall and level unit, ok, reinstalled and leveled, op test good;

We serviced a

JF42NXFXDE00 Jenn-Air

Model Refrigerator

Near Brecksville, Ohio 44141

Corey L.

Job Details: 06/04/2018

Customer complaint door hinge coming out, found service pointer for lower hinge spring tight, customer said one door did close harder than the other, sp W10827042, the bolts backed out of the hinge, the hole may be stripped, W10828686,ordrng 1 W10828685 (hinge-door)

We serviced a

GX2FHDXVQ03 Whirlpool

Model Refrigerator

Near Cleveland, Ohio 44105

Corey L.

Job Details: 06/04/2018

Customer complaint freezer leaking on floor, confirmed she has towels on the floor collecting, water in ice tray, condensation everywhere, track fell off, repaired track, customer has duck bill style drain valve; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

MAYTAG WASHER

Model MHW5100DC0

Near Concord Township, Ohio 44077

Corina H

Job Details: 06/01/2018

CC that error code f3e1 comes up. Ran diag f3e1 WATER LEVEL SYSTEM ERROR. Checked the pressure hose the air trap, good. Will need a new main control. Called SM to order part. Cust is going to call whirlpool to see if they will cover part. ; saved tckt [SdLink\310486a.png],

We serviced a

WFG770H0FZ0 WHIRLPOOL

Model RANGE

Near Cleveland Heights, Ohio 44121

Chad P.

Job Details: 06/01/2018

Replaced valve. Op test ok. Left knob with Cust. ; Job Cmpltd

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFB0

Near Kirtland, Ohio 44094

Corina H

Job Details: 06/01/2018

Replaced the case. Optest ok. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Newbury Township, Ohio 44065

Corina H

Job Details: 06/01/2018

CC that the unit does not spin. Ran diag. F8E1 – NO FILL, LONG FILL. Found lint in the cold valve. Advised cust to put screens on the cold water line. Ran a rinse and spin. Optest ok. ; Job Cmpltd, s

We serviced a

JENN-AIR RANGE ELE

Model JES9800CAB01

Near Bainbridge Township, Ohio 44023

Corina H

Job Details: 06/01/2018

The control panel is here. Clock has not arrived. Called GV part is in chagrin falls. ; schdld next appmnt for 6/7 THU 8-11,

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near Lorain, Ohio 44053

Mac

Job Details: 06/01/2018

Tested dishwasher, found neutral not connected all the way. Repaired neutral connection and tested dishwasher=operating properly.; Job Cmpltd

We serviced a

ET1MHKXMB00 WHIRLPOOL

Model REFRIGERATOR

Near Madison Township, Ohio 44057

Brian M

Job Details: 06/01/2018

Cc of water dripping into ff section Found drain pan in freezer full of ice Steamed ice out and installed defrost heat probe OP TEST OK

We serviced a

MAYTAG WASHER

Model LSG7806AAE

Near Waite Hill, Ohio 44094

Robert A.

Job Details: 06/01/2018

Found water valve shorted, checked for power from timer, none, needs valve and timer, tested spin and adj, good; ordrng 1 WP22001274 (VALVE) and 1 WP22001924 (TIMER WASHER), schdld next appmnt for 6/7 THU ! [**],

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Austinburg, Ohio 44010

Arthur V

Job Details: 06/01/2018

Customer complaint of a small amount of water leaking on left side Installed new replacement top rails and cycled unit. Found unit has deformed gasket at top left corner. Needs door seal ; ordrng 1 W10300924V (gasket), schdld next appmnt for 6/7 THU !,

We serviced a

GD5SHAXNS00 WHIRLPOOL

Model REFRIGERATOR

Near Perry Township, Ohio 44081

Brian M

Job Details: 06/01/2018

Cc that unit will not dispense ie Found door opening but motor is not turning Needs ice motor replaced

We serviced a

GU2275XTVY2 WHIRLPOOL

Model DISHWASHER

Near Solon, Ohio 44139

Dan

Job Details: 06/01/2018

Customer complaint that normal wash and pots and pans button continuously flash, confirmed, control is good, unit needs new user interface, customer does not want repair at this time

We serviced a

FFEX2315QE0 FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, Ohio 44128

Dan

Job Details: 06/01/2018

Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator, customer does not want repair

We serviced a

TAPPAN DISHWASHER

Model TDB210RFS5

Near Jefferson, Ohio 44047

Arthur V

Job Details: 06/01/2018

Cust complaint unit not filling with water. Found float switch misaligned with actuator ;, Job Cmpltd,

We serviced a

FFHS2313LS3 FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, Ohio 44103

Chad P.

Job Details: 06/01/2018

Found unit not defrosting. Heater and bimetal check good from control. Needs control replaced. Cust will be thinking on the repair. ; ordrng 1 241739710 (board-control)

We serviced a

MFI2269FRZ02 MAYTAG

Model REFRIGERATOR

Near Westlake, Ohio 44145

Chad P.

Job Details: 06/01/2018

Found unit in no cool situation. Found ball of ice on low side of evap. Needs evap and drier replaced. Cfc tech only. 3 count job.; ordrng 1 W10314606 (evaporator) and 1 WPW10143759 (DRIER )

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Kirtland, Ohio 44094

Robert A.

Job Details: 06/01/2018

Cc no lights, doors not even, rust spots on doors, cycled power, lights working, needs bd per svc pntr, attempted to clean doors, ng needs doors; ordrng 1 LW10341284 (RT DOOR) and 1 LW10561911 (LFT DOOR) and 1 LW10708432 (FRZ DOOR) and 1 W10830288 (POWER BD), schdld next appmnt for 6/29 FRI ! [****],

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