Local Reviews
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Jeff M.
REFRIGERATOR FRIGIDAIRE FGTR1845QF2 Found additional issues I tested the relay fan on the main board it is supplying 120 V. The compressor fan is receiving 120 V but it is not running same with the evaporator fan it is receiving 120 V but not running. Needs both fans; ordrng 1 242018301 (motor-condenser fa) and 1 242077702 (EVAP FAN)
Jason N.
WASHER MAYTAG MVWC565FW0 "Cc unit not spinning out, wet clothesFound unit stuck in sense, canceled, ran auto test. Unit powered off after agitate, did not shift to spin. Ran manual spin, unit very noisy. Evidence of oil and water leaking through gearcase. Unit needs gearcase. ; ordrng 1 W10528947 (drive hub kit) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Corey L.
WASHER GE GUD27ESSJ0WW "Customer complaint of draining issues and shaking, found front right leveler up at max giving unit only 3 feet to balance, found drain hose with a pin hole and water squirting out, unit needs new drain hose, the part has been approved by the office to go ahead with repair, order and bill to The Vue; ordrng 1 WH41X26574 (DRAIN HOSE 39.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE GE JK3800SH2SS "F31, F34 error code. Sensor checks good. Ordering main control*****come after 3pm; ordrng 1 WB27X32624 (CONTROL 83.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
COOKTOP ELE WHIRLPOOL WFE525S0HT1 "Tested oven surface elements, left front element open, and infinite switch not sending voltage to inner element. Office to order left front element and left front infinite switch.; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SMHB00 Relvled the unit op tested good
Jeff M.
DRYER MAYTAG medb835dw4 I was unable to find an issue with the dryer issue was coming from the washer having off-balance overload and not spinning correctly unit tested good
Jeff M.
WASHER MAYTAG MVWB765FW1 Her gown was caught underneath the agitator. Removed the gown
Joe O.
DISHWASHER WHIRLPOOL WDT970SAHV0 Cc: not starting/not operatingCustomer states unit came soaking wet(has pics in husbands phone)Found moisture under the ui and unit not responsiveUnit has proper power to controlNeeds ui and controlCustomer wants unit replaced does not want repaired
Brian M.
DRYER MAYTAG MEDB835DW4 Cc of unit showing error AF Ran test cycle and error af showed in 3 min of run time Checked out side vent unit is blowing warm air Removed vent inside unit was blowing 171 degrees from exhaust Shortened vent hose and reinstalled Ran unit and checked temps inside drum almost 305 degrees OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Recovered refrigerant Installed drip pan and evaporated and drierPulled a 28 inch vac for 20 min let sit for 15 min Recharged with 5.5 oz of r134a frost pattern showed on test 4 in both compartments Advised to let cool for 48 hours OP TEST OK
Jason N.
WALL OVEN WHIRLPOOL GSC309PVS02 "Cc unit made noise during self clean. Customer described as high pitched whiring.Ran test bake at 350 using convection feature. Let unit cycle for 15 min. Increased temp to 475 and let cycle for 10 min. Ran convect broil at 500. No abnormal sounds from unit at this time, op test good."
Jason N.
DRYER MAYTAG MGDC215EW1 "Cc unit making load noise when running and handle looseRemoved front panel, found hard plastic debris stuck in felt ring, drum rolling over it. Removed and tested, op test good. Found handle loose on top, plastic clip broke off inside. Dissembled door, repaired handle with adhesive."
Jason N.
REFRIGERATOR WHIRLPOOL MSD2352KEW "Cc changing water filter thinks she broke somethingChecked filter head and housing, no physical damage, no filter installed.Tried installing new filter provided by customer, would not fit. Reinstalled old filter and tested dispense, op test good. Showed customer how to reset filter light. Advised customer to use Oem style filters instead of aftermarket."
Joe O.
DRYER WHIRLPOOL MEDX655DW0 Cc: squeaking and thumpingFound rollers to be wornReplaced rollers and beltOp test ok; used 1 WPW10314173XXX (USE KIT PART4392067) from stock
Joe O.
MICROWAVE WHIRLPOOL UMV1160CW6 Cc: door melted and not heating properlyTested unit for heatUnit is heating just fineDoor is melted from grease fireNeeds new door and ventCustomer does not want to repair at this time
Jason N.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ01 "Cc frost in freezer and ff not coolingChecked temps in ff, read 45 degrees, checked damper operation in diagnostics, opened and closed. Freezer has evidence of condensation in cavity, now frozen. Evap fan running normally, freezer temps at 7 degrees. Checked thermistors in diagnostic mode, all passed. Condensor coils caked with dust. Cleared dust off coils, advised customer to wait at least 24 hr. For unit to regulate temps."
Jeff M.
REFRIGERATOR MAYTAG MRT118FFFE01 "Compressor is pulling .6 A. There is no frost pattern on the evap. And no heat transfer. The unit needs a evap and filter est only; ordrng 1 W10836706 (EVAP ) and 1 W10843121 (DRYER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit does startFound unit stuck in drain mode, reset.Ran auto test and calibration, op test good."
Gabriel P.
WASHER GE GTW460ASJ7WW "Replace parts listed,opt test ok"
Gabriel P.
WASHER GE GTW680BSJ1WS "Replace gearcase and pulley and belt and bolt ,opt test ok"
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 "Replace control,opt test ok taking core back with me for return"
Brian M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Installed ice maker gasket kit Ran test harvest OP TEST OK
Brian M.
DISHWASHER JENN-AIR JDB8700AWS3 Installed control sensor and fan Ran auto test no errors OP TEST OK
Gabriel P.
WASHER GE GTW680BSJ1WS "Replace gearcase and pulley and belt and bolt ,opt test ok"
Brian M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed pump Ran test cycle OP TEST OK
Corey L.
RANGE WHIRLPOOL WFE505W0HZ0 "Customer complaint of a scratch on cooktop and not sure if it’s covered, confirmed scratch and chips out of glass cooktop, cosmetics not covered W11175876"
Jason N.
WASHER MAYTAG MVWC360AW0 "Cc unit makes loud noise in spinRan auto test, agitation noisy, loud bearing noise when spinning. Unit needs gearcase; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 1 WPW10553968 (washplate)"
Jason N.
WASHER WHIRLPOOL WTW4950XW3 "Cc unit does not spinRan auto test, shifter not engaging. Canceled cycle and drained. Found oil underneath on belt shield. Unit needs gearcase and actuator. Wash plate loose as well, ordering washplate.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10215115 (washplate)"
Jason N.
WASHER MAYTAG MVWX655DW0 "Cc unit not agitatingFound washplate loose, splines stripped. Unit needs washplate. Driveshaft splines also rounded off, needs gearcase as well.; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10811956 (drum assy)"
Corey L.
WASHER WHIRLPOOL WTW4850XQ3 "Customer complaint washer won’t work the lid lock flashed for 6 hours, breaker to outlet was turned off, customer turned breaker on unit is in standby, customer started a cycle, unit sensed and filled, ran diagnostics found f1e1 control fault, cleared code, ran service tests, unable to duplicate the problem, if problem returns unit needs main control, W10480186 left customer with quote, 438.36 due"
Jason N.
REFRIGERATOR KITCHENAID KSBS25IVBL00 "Cc unit turns on and offConfirmed condensor fan turning off and back on, checked for loose connections. Checked power in to inverter, stable at 123v, checked power out to condensor fan, good at 123v, voltage out is lost when condensor fan turns off. Unit needs inverter board. Compressor staying running, compressor portion of board is still functioning. Please order inverter board; ordrng 1 WPW10154805 (invrtr-box22499) and 1 WPW10199223 (roller-cab2958), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WALL OVEN WHIRLPOOL WOS97EC0HZ00 "Replaced console and control. Tested, op test ok."
David R.
DISHWASHER GE GDT695SMJ2ES "Replaced control, kit, and console cover. Tested. Op test ok."
Gabriel P.
STACK W/D WHIRLPOOL WET3300XQ0 "Cold water valve getting 126 v but not letting cold water to come out,ordering office to bill aqua ; ordrng 1 WP3979345 (valve 86.24), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint water is leaking from under fridge, customer turned on water supply to unit, no leaks, dispensed several glasses of water, found slow leak at braided hose at the swivel, braided hose is older and there is a bullet piercing valve, advised customer replace these with 1/4” copper line and a shutoff valve"
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Found ice blocking up water line, steamed out. Ice maker not cycling on its own. Replaced icemaker from t/s. Let cycle through. Op test ok.**** customer had POP on phone. Took a picture but if more info needed, contact customer.; used 1 W10884390 (ICE MAKER ASSY) from stock"
David R.
DRYER MAYTAG MED8200FW1 Cc touch pad worlds but sometimes is too sensitive and doesn’t take buttons being pressed. No error codes. All buttons are working. All indicators are working. Op test ok.
Corey L.
REFRIGERATOR FRIGIDAIRE FFHB2740PE "Customer complaint of a noise in the ice maker section, noise was not present when tech arrived, ran service test, all fans and damper spouses are normal, unable to duplicate the noise"
Corina B.
WASHER WHIRLPOOL WET3300XQ0 Replaced the lid switch. Started a normal load and a drain and spin. Optest ok. Office owe cust a refund of 8.14; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
DISHWASHER WHIRLPOOL MDC4650AWW "Replaced the door latch. Unit is a portable dishwasher, left a water mat. Optest ok."
Macaulay G.
DISHWASHER WHIRLPOOL KUDS35FXSS2 Cleared screen. All tested ok.
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ The units filter has never bin change. Unit worked fine for me and the ICEMAKER was off.
David R.
WASHER MAYTAG MVWC565FW0 "Cc not draining all the time and water still left in clothes, coming on by itself and staying on after it’s done. F0E2 over suds, F7E7 motor RPM, F9E1 long drain. Ran test cycle, did not complete because drain pump did not push out all water. Drain pump draining at a slow rate. No mechanical friction. Went into Manual test, spin and agitate are good. Unit needs to be leveled. Ordering pump, motor, cap, and control.; ordrng 1 W10876600 (drain pump) and 1 W11026785 (motor-drve) and 1 W11116594 (cntrl-elec) and 1 W11158831 (CAP)"
David R.
COOK TOP MAYTAG MGC9536DS00 "Found a little debris in middle burner orifice, cleared. Tested. Op test ok."
Dan H.
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit will not come on, confirmed, control led is not lit, control is recieving 120vac , unit needs new control; ordrng 1 W11162438 (CNTRL)"
Dan H.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that unit is freezing food and not dispensing water, fresh food section temperature at 41 degrees , freezer section temperature at 10 degrees, unit dispenses water, called whirlpool techline spoke to Leon, thermistors test good, whirlpool techline states unit is operating as designed"
Paul P.
RANGE FRIGIDAIRE FFGF3047LSJ "Installed overlay and clock/control. Oven now operating properly. Note two of the stove top burners need cleaned, will ground out the control."
Dan H.
DISHWASHER KITCHENAID KUDE20IXSSA "Installed new user interface ,op test good"
Corey L.
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dishwasher won’t drain out any water, customer states unit is brand new but the home was just purchased and she does not have a receipt, found knock out at garbage disposal still there, customer removed knock out, unit drained out all the standing water, unit is operating as designed"
Macaulay G.
REFRIGERATOR KITCHENAID KBFN402EPA02 Unit not getting signal voltage from door switch. Found harness partially disconnected. Reattached harness. All cycled and tested ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "CC that there is water leaking at the top of the machine. Found the John guest fitting is cracked at the reservoir. Will need a new reservoir. Office to order part. ; ordrng 1 W11168758 (RESERVOIR 6230), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
WASHER MAYTAG MVWB765FW3 "Replaced console assembly. Ran calibration and test cycles, washer operating properly. Set down mitigation mat."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replace parts listed opt test ok
Paul P.
WASHER MAYTAG MVWC555DW0 "Replaced gear case, actuator, pulley kit and drive belt. Also used W10528947 hub kit from truck stock. Ran calibration and test modes. Did not set down mitigation mat, washer is in basement near floor drain. Washer is now operating properly.; used 1 W10528947 (HUB) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "CC that there is an odor with the ice. Cycled ice maker plastic taste in the water. Has a copper and braided flex line to the unit. Will need an ice maker, valve and water line. Office to order parts. ; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)"
Macaulay G.
DRYER WHIRLPOOL WED7500GW0 Heating element is open. Office to order element. ; ordrng 1 WP3387747 (element)
Dan H.
DISHWASHER JENN-AIR JDB8200AWS1 "Customer complaint that unit is not draining, found piece of glass in drain pump housing, removed, unit drains, op test good"
Dan H.
OTR MICROWAVE KITCHENAID KMHS120ESS7 "Installed new magnetron and diode, op test good"
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Cc: not going past wash cycleRan auto test and calibration Had code stored for long fill no fillWater pressure is good Ran quick wash cycleOp test ok
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM0 "Customer complaint that unit is not draining, confirmed, found drain hose clogged, unit needs new drain hose; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)"
Joe O.
WASHER MAYTAG MVWB765FW3 Cc: grinding soundRan auto testDid not hear any soundsLooked under unit seen rubbing mark and found leak pan to have drain tube and had wear marks from rubbingRemoved drain tubeOp test ok
Joe O.
RANGE WHIRLPOOL KEBS107SBL04 Cc: not baking properly Found no stored error codesChecked elements all getting good resistanceRan test bake to 200 degreesOp test ok
Dan H.
DISHWASHER KITCHENAID KDTE104ESS1 "Customer complaint that dishes are oily, placed glasses upright in racks, started normal wash cycle, incoming water temperature at 64 degrees, wash motor never started, wash motor is recieving 120vac, reset connection at control, wash motor started, glasses filled, wash motor stopped mid cycle, unit needs new wash motor and control ; ordrng 1 W10854225 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)"
Joe O.
WASHER GE WPRE6150K2WT Cc: loud grindingFound bearing to be extremely loud in a hand spinNeeds gear caseCustomer does not want to repair today
Macaulay G.
RANGE WHIRLPOOL WEGA25H0HN0 "On touch panel, control scrolls back up by itself when scrolling down. Office to order panel.; ordrng 1 W11291470 (PANEL)"
Joe O.
WASHER MAYTAG MVWX655DW1 "Cc: grinding noise at the end of spin cycleFound unit cam to slip on pulley causing a grinding noiseLooked under unit found oil leaking from gear caseCausing beast to slip and is worn downNeeds gear case, cam assembly, and beltCustomer to let us know if he wants to repair"
Corey L.
WASHER MAYTAG MVWB765FW3 "Customer complaint washer won’t fill, unit is on a sturdy wooden cart with locking wheels and connected to the sink for water with one hose to the hot and a cap on the valve on unit, referred customer to installation guide stating if a faucet is used get a y-adapter because both hoses must be connected with water flowing through, also informed customer the wooden cart may give her balance issues and is recommended to be on a solid surface, swapped cap and hose and ran water through cold valve, unit now fills, unit is operating as designed"
Paul P.
RANGE JENN-AIR JJW2430DS00 F2E0 and F1E0 error codes stored. Verified the control panel connections and chassis ground properly connected. Office to order control and console with overlay.; ordrng 1 W11179310 (CONTROL) and 1 W11236887 (CONSOLE)
Paul P.
WASHER MAYTAG MVWC555DW1 "Gear case failed, belt had come off in to belt cover. Office to order drive hub kit, drive pulley kit, gear case, belt, actuator and belt cover.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Corey L.
DISHWASHER KITCHENAID KDFE104DWH1 "Customer complaint water goes in but detergent is not melting, found wash motor failed, quoted to replace with ts, ok, replaced wash motor asm, op test good; used 1 WPW10605057 (PUMP AND MOTOR ASSY 164.26) from stock"
Jeff M.
RANGE KITCHENAID KSGG700ESS The top burners are not igniting it took the back of the machine off and found that the spark module is receiving 120 V AC. Needs new spark module; ordrng 1 WPW10475149 (SPARK M)
Brian M.
MICROWAVE KITCHENAID KEMC308KSS01 Cc microwave door is off Found screws stripped out from handle area Customer supplied new screws Installed screws OP TEST OK
Jeff M.
DRYER AMANA NED7300WW1 Idler pulley failed. Installed new part unit op tested good ; used 1 279640XXX (USE KIT PART 4392067) from stock
Macaulay G.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Drain clogged with ice. Cleared drain with steamer. Tested ok.
Dan H.
WASHER MAYTAG MVWP575GW0 "Customer complaint that unit is leaking, customer does not have proof of purchase , ran entitlement for purchase date, found a crack in tub by drain pump mounts, unit needs new tub; ordrng 1 W10324648 (tub-outer)"
Corina B.
WASHER KENMORE 110.2130201 CC that the lid lock is flashing. Ran diag f7e1 basket speed fault. Checked the gearcase and found oil leaking. Will need a new gearcase. Cust does not want to repair
Macaulay G.
RANGE JENN-AIR JER8785QAS "Oven sensor is out of calibration. Office to order oven sensor.; ordrng 1 12001656 (sensor,ovn 44.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL ARB8057CW "Customer complaint of a no cool starting in the freezer then the power went out in the area twice and it is now cooling ok, confirmed temps are correct, evap has perfect frost pattern fans are running, thermostat is failing unit needs new temp control; ordrng 1 WP67003000 (control- f)"
Dan H.
RANGE KITCHENAID KESC307HBS8 "Customer complaint that oven door s not sealing properly, found oven door removed from unit, door hinges are sprung, unit needs new hinges and receivers, receivers are no longer available ; ordrng 2 9782005 (hinge base l or r)s and 2 WP9782033 (hinge-door 71.71)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Icemaker not cycling ordering new ; ordrng 1 WPW10300022 (icemaker)
Corina B.
WASHER MAYTAG MHW4000BW1 "CC that the lid locks and does not unlock. Ran diag f5e3 DOOR UNLOCK ERROR, f0e1 LOAD DETECTED DURING THE WASHER CLEANING CYCLE (rL = remove load). Checked the lid lock is out of range. Will need a new lock. Office to order the part. ; ordrng 1 WPW10443885 (door lock 9772), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR MAYTAG MFI2570FEZ02 CC that the ice is not dispensing. Found the ice bin is not dispensing ice. Will need a ice bin. Cust can install part. Office to order part. ; ordrng 1 W11185686 (ICE BIN)
Dan H.
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint that unit is not cleaning dishes, placed upright glasses in racks, started normal wash cycle, unit filled and began washing, incoming water temperature at 95 degrees, glasses filled, advised customer to run hot water in sink before starting unit and to use a rinse aid , unit is operating as designed"
Dan H.
OTR MICROWAVE IKEA IMH172FS0 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Dan H.
DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found outside vent clogged , cleared, good air flow now, op test good"
Dan H.
DISHWASHER MAYTAG MDB8959SFZ4 "Tracks are good, found unit leaking passed door seal, Installed new door gasket, op test good"
Dan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not washing, started normal wash cycle, unit filled and began washing, canceled, unit drained , repeated several times with same result, unable to duplicate the problem , unit is operating as designed"
David R.
REFRIGERATOR WHIRLPOOL AFB2534DEQ "Refrigerator wasn’t cooling upon arrival. Found power cord was loose, made sure everything was plugged in and tightened. Door handle loose, took off tightened clips. Tested. Op test ok."
Arthur V.
DRYER WHIRLPOOL WED4616FW0 Found nails in blower housing area causing issue. Removed debri. Customer needs to replace vent (explained fire hazard ). foil. Full of lint. Unit op test good.
Brian M.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Cc unit made half a bin of ice then nothing Temps are -1 in freezer, manual test working for ice maker, no cut wires in hinge, called whirlpool SrThey suggest replacing Control board and ui and leave unit unplugged for at least 5 min after replacing the boards ; ordrng 1 W11212392 (CONTROL BOARD ) and 1 W11214887 (UI BOARD)"
Corina B.
WASHER MAYTAG A212 Replaced the timer. Started a wash and drain and spin. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Customer complaint of no cool and ice maker hasn’t worked, unit has been unplugged for days, plugged in unit compressor kicked on, removed evap cover, evap has good frost pattern, evap fan is not running and getting power, replaced fan with ts motor evap, also found condenser fan and ice maker getting power but not running, customer said there was a power outage recently; ordrng 1 241798231 (IM ) and 1 242018301 (motor-condenser fa), used 1 WP2315539 (MOTOR-EVAP) from stock"
Corina B.
WASHER MAYTAG MVWB765FW0 "CC that the control stays at 36 min. Ran diag f0e5 Off Balance Load, f7e0 Loss of Power, f9e2 Water Ring Detected, Pump Drive System Problem, ran a calibration. Ran a delicates load and time went down. Optest ok"
Corina B.
MICROWAVE KITCHENAID KMHS120ESS4 CC that the door says to close door. Will need door switches. Replaced the door switches. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 6439) from stock
Corina B.
REFRIGERATOR KITCHENAID KRFF302ESS01 CC that there is a loud noise. Found the damper motor is loud when cycling. Replaced the damper door from surplus stock. Optest ok. No water to unit. ; used 1 WPW10594329 (DAMPER MOTOR 8440) from stock
Joe O.
DRYER MAYTAG MGDB835DW4 Cc: paint on rear bulk head chipping away and damaging clothesFound debris that looks like plastic melted to rear heat ventCleaned debris from ventOp test ok
Dan H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit is leaking from filter area, confirmed, unit needs new water filter housing ; ordrng 1 W11194438 (FILTER HOUSING )"
Joe O.
WASHER KENMORE 110.429262 Cc: vibration during spin cycleRan a drain and spinTest was okRan a load of wet towels through a drain and spinVery minimal vibration in a high speed spinOp test ok
Dan H.
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees , freezer section temperature at 67 degrees , nothing is running, unplugged unit, plugged back in, fan and compressor started and then stopped, then kept trying to start, unit needs new control, part is no longer available ; ordrng 1 2307028 (control electronic)"
Jason N.
RANGE WHIRLPOOL WFG505MOBS3 Installed listed outer glass. Op test good.
David R.
REFRIGERATOR FRIGIDAIRE FGVU21F8QFA "Display is going out, numbers are not visible. Ordering control.; ordrng 1 808772225 (CONTROL)"
Macaulay G.
REFRIGERATOR FRIGIDAIRE LGHK2336TF0 "Replaced freezer door, leveled and adjusted unit. All tested ok."
Gabriel P.
RANGE WHIRLPOOL WFG510S0AW0 "Check probe on room temp was 1083 preheat to 350 wait 10 minutes when it was preheat to 350 and temp shows 378 calibrate to -10 pre heat to 350 and show 351,opt test ok"
Brian M.
WASHER MAYTAG MVWC6ESWW1 Cc that unit will not rinse Found hot water able to enter but not cold Needs water valves Customer does not want repair at this time EST only
Jason N.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc freezer door issuesFound top plastic trim out of place and foam seepage from underneath. Center plastic inner housing also misaligned, can see styrofoam underneath. Ice container hard to remove and put back in. Customer wants new door.; ordrng 1 LW11037733 (DOOR)"
Jason N.
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Cc hood light intermittent, now stays on all the timeCustomer stated hood light does not turn off even when pressing light button on panel. Said he replaced light bulb recently and now it doesn’t shut off.Checked light socket and wiring for pinched, shorted wiring. None found. ACU sending power to light all the time. Unit needs control board.; ordrng 1 W10892389 (cntrl-elec)"
Paul P.
RANGE WHIRLPOOL SF114PXSQ2 "Error code indicating a stuck key, and control lockout at higher temperatures, indicate the control would need replaced if issue occurs again after resetting the oven. Quote for repair is control plus shipping, Customer is contacting warranty company to check on coverage."
Macaulay G.
DISHWASHER WHIRLPOOL MDB4949SDZ0 "Shortly after filling and starting to spray water, unit goes into drain cycle as if the cycle was cancelled. Office to order control and panel.; ordrng 1 W10898448 (panel-cntl) and 1 W10906430 (cntrl-elec)"
Macaulay G.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Defrosted unit. Defrost heater only receiving 20 vac from neutral side. Office to order control.; ordrng 1 WPW10675033 (cntrl-elec 254.79), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
WASHER MAYTAG MVWB835DW1 "When filling, valve is making a lot of noise. Wash plate is pulling clothes underneath it and damaging them. Customer is experiencing a white residue on some materials after washing them. Office to order valve assembly, wash plate, and white residue kit.; ordrng 1 W10902814 (washplate) and 1 W11111453 (cntrl-elec) and 1 W11172234 (valve assembly )"
Jason N.
WASHER WHIRLPOOL MVWC555DW1 Installed listed gearcase and drive parts. Ran auto test and calibration. Op test good.
Macaulay G.
RANGE WHIRLPOOL WFE550S0HZ1 Called Whirlpool tech line and spoke with Bruce. He advised that we should replace all of the insulation if the previous repair did not get rid of the odor. Office to order all 3 insulations.; ordrng 1 W10333344 (insulation flue) and 1 W10774939 (insulation wrap ) and 1 W11127324 (insulation back )
Jason N.
DRYER MAYTAG MGDX500XW0 "Cc unit squeals when runningFound belt pulley squealing, and stiff. Replaced using truck stock. Op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Gabriel P.
WASHER MAYTAG MVWB855DC3 "Found error code f6e2 Communication Error: UI Cannot Hear ACU,order both control and UI ; ordrng 1 W11112662 (console) and 1 W11171748 (CONTROL )"
Jason N.
WASHER WHIRLPOOL WTW8500DC2 "Cc unit does not drain.Ran manual drain test, pump only hums. Unit needs drain pumpReplaced using truck stock. Ran manual drain test. Op test good.; used 1 W10876600 (PUMP-WATER) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRT3L9SZW00 "Cc water leaking in freezer, ice buildupFound drain pan clogged, water leaking back in freezer. Cleared ice from freezer, pulled evap cover, cleared ice from drain pan, checked drain hole for drainage, good. Reassembled."
Dan H.
MICROWAVE WHIRLPOOL JMW2330WS00 "Customer complaint that unit is not heating, confirmed , unit needs new magnetron, ; ordrng 1 W11098747 (magnetron 170.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
RANGE KITCHENAID KSGB900ESS2 "Tested oven, adjusted burner pressure at manifold, still shuts off during bake cycle waveform. Office to order regulator.; ordrng 1 W10861656 (regulator)"
Jeff M.
RANGE FRIGIDAIRE LFGF3052TFA The ignitor was weak installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock
Paul P.
WASHER WHIRLPOOL WFW95HEDW "Washer showing long drain and water pressure sensor codes. also code for door lock. Verified on diagnostic sensor reading improper levels, and pump readings in higher ohms range. Office to order door lock, pressure switch and pump assembly.; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 The lights on the fridge was the filter reminder light. Customer needs to replace it
Paul P.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 "Re attached freezer door handle. Freezer door has warp in center and on right side, makes it difficult to line up handle, and to seal door. Office to order freezer door. Only set rough appointment for now, to be determined when door shows a delivery date.; ordrng 1 W11190017 (FZ DOOR)"
Joe O.
RANGE WHIRLPOOL GS563LXSS0 Cc: unit not bakingFound no spark at bake or broilPulled back panelFound the dsi board to be burntAnd not sending power to the bake igniterNeeds dsi boardCustomer to contact if they decide to repair
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Cc: unit would not drainFound water to still be in tubFound error code f8e1 long fill no fillRan auto testAnd calibration Op test ok
Corey L.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint of ice build up behind deli drawer, confirmed ff evap solid ice, temps were 50 ff, found ff thermistor out of range, unit needs new harness with thermistor, called wpl techline spoke with Leon; ordrng 1 W11033168 (harns-wire)"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer won’t spin or unlock, ran diagnostics found f5e2 lid lock fault and f7e5 shifter fault, cleared codes, tested lock, unit will not lock, unit needs new lid latch; ordrng 1 W11307244 (LATCH)"
Joe O.
DRYER MAYTAG MDG9700AWW Cc: no heatCustomer unplugged and reset controlUnit started workingWanted me to check it over to ensure nothing was wrongChecked fuses and ventingOp test ok
David R.
WASH/DRY STACK MAYTAG MGT3800XW1 "Found debris stuck in the drum baffles and wheel blower, bracket on top of drum was loose. Cleared debris and tightened bracket. Ran, tested, op test ok.***** Customer is tax exempt. Tax ID 341256377 Already put card through before telling me."
Corina B.
FREEZER WHIRLPOOL KRMF706ESS01 Replaced the parts listed. Brought core back for return. Optest ok.
Corina B.
RANGE WHIRLPOOL WFG320M0BB2 "CC that the door is hot to touch when the oven is on. Checked the gasket good. Checked the glass, good. Heated oven to 350* called t/l Dave the painted or bare metal - 150*, porcelain- 160*, glass -170*, plastic 182*, cooktop, vent and bottom door - no limit. Checked temps glass 138, cooktop 114, vent 148, bottom drawer 138, sides, 145. Working as designed. Optest ok."
Jeff M.
DISHWASHER KITCHENAID KDTE334DSS1 "The units functions cust is having an issue with washing. The unit has multiple error codes sump motor faults, water too cold, ui stuck button. The unit needs a sump motor I’m going to install the control on my return visits heating element not needed; ordrng 1 WPW10455261 (SUMP)"
Macaulay G.
WASHER WHIRLPOOL WTW8900BC0 "Replaced rotor, bearing kit, rps sensor, and interface. Also had to use bearing kit from truck stock. Kit that was sent was missing both bearings. All tested ok.; used 1 W10435302 (BEARING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL KRFC300EBS The damper assy is getting loud needs replaced ; ordrng 1 WPW10594329 (DAMPER )
Corina B.
RANGE WHIRLPOOL WFG320M0BB2 "CC that the door is hot to touch when the oven is on. Checked the gasket good. Checked the glass, good. Heated oven to 350* called t/l Davethe painted or bare metal - 150*, porcelain- 160*, glass -170*, plastic 182*, cooktop, vent and bottom door - no limit. Checked temps glass 138, cooktop 114, vent 148, bottom drawer 138, sides, 145. Working as designed. Optest ok."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Replace parts opt test ok
Gabriel P.
REFRIGERATOR MAYTAG MRT118FFFH01 "Frigde is on garage won’t work properly do to a non heating garage ,explain customer and call bj for better explanation"
Arthur V.
REFRIGERATOR KITCHENAID KRFC704FBS After completely defrosting fresh food evap i replaced evap cover with fan and thermister. Also replaced main control. Advised customer to give it 24 hrs for temps to stabilize.
Arthur V.
RANGE WHIRLPOOL WOS51ES4EB00 Replaced safety thermostat Op test good
David R.
WASHER WHIRLPOOL WTW7000DW3 "No error codes. Not letting me go into test mode, will not make selections and sometimes will not come on when power button is being pushed. Checked connections, everything is pulled in, correct voltage from outlet. Ordering control and console.; ordrng 1 W11106748 (CONSOLE ) and 1 W11182871 (CONTROL )"
Arthur V.
WASHER MAYTAG MVWX655DW Replaced all parts listed. Recalibrated. Op test no good would not drain Replaced drain pump. Op taste good; used 1 W10876600 (PUMP-WATER) from stock
Corey L.
OTR MICROWAVE WHIRLPOOL WMH53520CS7 "Installed parts listed, op test good"
Corina B.
DRYER KENMORE 110.848362 "CC that the unit is not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the vent, barely any airflow. Checked the terminal block, good. Checked the heater, open. Will need to vacuum out the dryer. Will need a new heater. Office to order the part. ; ordrng 1 WP3387747 (element 8667), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
WASHER MAYTAG MVWB765FC3 "Found locked rotor code, part of packing tie in wash tub area. Freed up agitate mechanism, ran calibration and spin/agitate tests, operating properly now."
David R.
RANGE JENN-AIR JDR8895AAS "Replaced clock, switch, and knob. Tested. Op test ok."
Corey L.
DRYER GE GTX18ESSJ0WW "Installed start button, op test good"
David R.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found coded FF Evap no frost pattern and FZ Evap no frost pattern. Ordering UV dryer. Need gear wheel that bottom bin in freezer is on, part needs to be researched. ****** Sealed System Tech.; ordrng 2 WPW10143759 (dryer UV)s"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replace icemaker and cycle it to fill,opt test ok"
Brian M.
WASHER ROPER RTW4516FW2 Cc unit is just pumping Found unit to be in emergency pump Held start stop for 10 seconds No errorsRan auto test and calibration Unit is functioning as it should
Brian M.
WASHER WHIRLPOOL WTW5000DW2 Cc unit not operating Found unit unplugged Plugged unit in found unit to be in a lock and drain Reset board by pressing start for 10 seconds Found no codes Ran auto test and calibration OP TEST OK
Brian M.
WASHER AMANA NTW4516FW2 Cc unit won’t drain Found unit plugged in and empty Ran diagnostics found error for lid lock Ran test for manual lid lock (OP TEST OK) Ran auto test and calibration Ran test cycle Can not duplicate a no drain issue
Dan H.
DISHWASHER MAYTAG MDB8989SHB0 "Installed new water valve, op test good"
Corey L.
REFRIGERATOR MAYTAG MFI2568AES "Customer complaint ice bin is stuck and will not dispense ice, confirmed, un-jammed ice bin, found ice chute seal stiff and wavy not making a good seal to ice bin; ordrng 1 WPW10287601 (seal 19.34), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WALL OVEN KENMORE 790.4778941 "Customer complaint that oven temperature is off, temperature after 20-25 minutes preheat at 355 degrees, unable to duplicate the problem , unit is operating as designed"
Corey L.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Customer complaint frost is still accumulating behind ice bin, confirmed, warm air getting into ff ice maker, ordering new seals; ordrng 1 241518601 (seal-damper) and 1 5303918784 (air handler housin ASM)"
Brian M.
WASHER MAYTAG MVWC565FW1 Cc unit wasn’t working Turned unit on ran diagnostics no error Ran auto test and calibration OP TEST OK Unit is working as it should
Joe O.
REFRIGERATOR FRIGIDAIRE LFHT1831QP1 Cc: leaking from ventFound frost in ventAdjusted tempsPushed frost throughOp test ok
Jeff M.
DRYER MAYTAG WED49STBW1 Found the belt shredded. Installed new part unit op tested good ; used 1 341241 (BELT) from stock
Jeff M.
DRYER WHIRLPOOL MEDB835DW4 The unit is not getting full power cust needs a electrician
Joe O.
WALL OVEN WHIRLPOOL RBS245PDQ6 Cc: not operating Found ui to be pushing incorrect buttonsFound burn marks on the controlFound the thermistor open not allowingJumped out thermistor and got oven to bakeBut could not operate correctlyNeeds control ui and thermistorParts show nla and customer doesn’t want to fix
Brian M.
DISHWASHER GE GDF520PGJ2WW Cc that unit will not work or turn on Checked breaker and voltage to unit Unit is getting proper voltage Removed door and checked control was able to get power for a quick second but nothing after that Needs wire harness control and logic board ; ordrng 1 WD21X22596 (harness asm door) and 1 WD21X22803 (kit svc ui front log) and 1 WD34X22257 (panel control asm)
Jeff M.
WASHER WHIRLPOOL WTW5000DW2 The unit was off balance. Unit op tested good
Brian M.
WASHER MAYTAG MVWX655DW1 Cc unit not working Plugged unit In no indicator light on board Unit is getting 120 Needs control board replaced ; ordrng 1 W11116592 (cntrl-elec)
Brian M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Customer email pop Cc low no ice Found temps in freezer to be -2 and fridge is at 37 Ran icemaker error codes e2 ice maker can not find home position Ran home test and it just turns does not stop Needs icemaker ; ordrng 1 W11294907 (ICEMAKER )
Gabriel P.
DISHWASHER WHIRLPOOL WDT710PAHW0 "Ran diagnostics no error codes,put 4 cups on bottom and on top they all fill the same it pass explain customer to run hot water from the sink before starting dishwasher and to try different detergent ,opt test ok"
Corey L.
REFRIGERATOR KITCHENAID KSSS48MHX00 "Customer complaint door pops open when shutting the other then staying open, kickplate was not there, adjusted level slightly opened and let door swing shut several times customer stated it’s better, only charging service"
Corey L.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint of ice built up behind deli drawer, confirmed found evap solid ice, found sp pertaining to issue, cleared ice and optimized thermistor"
Corey L.
DRYER MAYTAG MEDC215EW1 "Old timer motor was very hot, customer stated he had not used it very recently, Installed new timer, op test good"
Corey L.
DISHWASHER MAYTAG MDB4949SDZ0 "Installed hinges, op test good"
Paul P.
RANGE WHIRLPOOL WEE730H0DS0 "F8E0 error code for cooling fan. Replaced cooling fan in oven, all ops tests good."
Paul P.
REFRIGERATOR LG - WE DO NOT S LMXS30776D "We do not service this product, confirmed with office."
Paul P.
DRYER KENMORE 110.719231 "Installed timer wpw10185975, dryer now operating properly."
Brian M.
WASHER MAYTAG PAVT920AWW Cc unit is loud when washing Found rain pump pulley to be grinding when hand spun Needs pump replaced Customer does not want to repair Customer paid svc
Paul P.
DRYER WHIRLPOOL NED4655EW1 "Found loose connection on wire from timer 1M to heater. Re connected, tested dryer, now operating properly, vented properly."
Brian M.
MICROWAVE WHIRLPOOL UMV1160CW6 Installed mag and diode Ran test cycle OP TEST OK
Brian M.
DRYER ROPER RED4516FW0 Cc of no heat and long dry time Ran test cycle Getting 160degrees out of exhaust and timer is advancing Could not duplicate an issue Unit is operating as designed
Gabriel P.
WASHER MAYTAG MVWB835DW1 Found error code f0e3 overload and f0e5 off balance load delete codes explain customer 7-8 bath towels is a max of full load ran calibration and auto test opt test ok
Gabriel P.
REFRIGERATOR MAYTAG MSD2576VEM00 Freezer and fresh food section temp are 68 degrees there is no frost on evaporator there is a leak on system giving customer estimate on compressor evap and dryer customer wil not fix
Arthur V.
WASHER MAYTAG MVWC425BW1 Replaced scratched control panel. Op test good
Arthur V.
OTR MICROWAVE WHIRLPOOL UMV1160CB2 Replaced control panel and control. Tested Op test good. Took core for return
Joe O.
DISHWASHER MAYTAG MDB7749AWB2 Cc: not operating Found bi metal on control board to be openReplaced bi metalRan test cycleOp test ok; used 1 W10258275 (BIMETAL26.81) from stock
Joe O.
WASHER MAYTAG MVWC565FW1 Installed controlRan auto test and calibration Op test ok
Jason N.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed listed control boards. Op test good.
Jason N.
RANGE WHIRLPOOL WFE540H0ES1 "Installed listed terminal block and wiring. Installed customer supplied power cord and strain relief. Ran burned test all on burners, and bake test to 350 degrees. Op test good."
Jason N.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed listed ice auger motor, tested ice dispense, op test good. Could not install listed door light switch, light switch housing surrounded by too much liner sealant, do not want to damage Inner liner."
Jason N.
WASHER WHIRLPOOL WFW85HEFW1 "Cc unit leaking underneath and not drainingRan auto test, could detect leak, all functions passed, no codes presentPulled unit front, inspected under unit, no evidence of water. Pulled drain pump basket, minimal debris. Reassembled, ran auto test, noticed small leak from bellow door gasket. Bottom door not sealing due to buildup of dry hair/lint on door. Removed and ran auto test, leak did not return. Op test good"
Jason N.
OTR MICROWAVE WHIRLPOOL WML75011HV2 "Cc unit does not heat, and light and fan buttons do not workConfirmed no heat on cycle and buttons not workingFound unit in demo mode. Removed demo mode status, tested unit for heat. Op test good. Fan and light buttons working. Showed customer how to navigate unit menu options as to not mistakenly turn on again."
Jason N.
DRYER MAYTAG MEDB835DW4 "Installed listed motor blower parts. Ran dry test, good heat, good air flow. Op test good."
Paul P.
WASHER MAYTAG MVWB765FW3 "Tested washer operation, main control not operating with console, only correct voltages if user interface disconnected from control. Office to order console assembly.; ordrng 1 W11135391 (CONSOLE ASSEMBLY)"
Jason N.
DISHWASHER KITCHENAID KDFE104DSS0 Installed listed control and pump assembly. Ran wash test and drain. Op test good.
Jason N.
REFRIGERATOR WHIRLPOOL WRS325FDAW Installed listed light boards. Light has returned. Op test good
Dan H.
DISHWASHER KITCHENAID KDTE234GBS0 "Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, found water dripping from supply hose connection to valve , tightened, op test good"
David R.
OTR MICROWAVE KITCHENAID KMHS120ESS5 "Replaced mag, cap, diode, and thermostat. Tested. Unit heated up. Op test ok."
Brian M.
WASHER GE GTWN4250D1WS Cc that unit does not have hot water entering when unit lid is closed Found Water ATC shorted and hot water not entering Needs ATC and water valve ; ordrng 1 WH12X10410 (probe sensor atc) and 1 WH13X10053 (valve triple water)
David R.
REFRIGERATOR AMANA ASI2575GRS00 "Replaced water inlet, tested. No leaks, op test ok."
Dan H.
RANGE GE JKP55SP3SS "Customer complaint that upper oven locks the door when using bake, ran diagnostics found f5(Sensor circuit supervisor failure) error code, unit needs new control, control is out of stock ; ordrng 1 WB27T11164 (control ovn (erc3dd)), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER GE GTW460ASJ7WW "Found error code 32 lid lock failure,ordering latch and harness ; ordrng 1 WH01X26114 (lid lock quick relea) and 1 WH19X24141 (HARNESS )"
David R.
DISHWASHER KITCHENAID KDTE504DSS0 "Replaced tracks, seal, leveled feet. Ran no water. Op test ok."
David R.
WALL OVEN KITCHENAID KEBS207BSS00 "Replaced control, tested old sensor it is good. Tested. Op test ok."
Corina B.
WASHER MAYTAG MVWX655DW1 Replaced the motor and capacitor. Ran a calibration. Started a drain and spin. Optest ok.