Service History 145 - Fred's Appliance

We serviced a

GE REFRIGERATOR

Model PFE28RSHFSS

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/12/2022

Cc unit freezer not as cold as it should be and its hot between the doorsFound condenser fan not running in rear of unit. Able to get to run slowly by pushing fan blade. Unit needs condenser fan motor. ; ordrng 1 WR60X23363 (Condenser fan)

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/12/2022

"Cc: gas smell during cycle, and clothing smells like gasRan test cycle. Smell a burnt paint or propane smell. No gas leaks. Not smelling any natural gas. Advised customer to have gas company out if they get a natural gas odor. Cust did paint or did some remodeling. Advised smell could be coming from paint being sucked into unit. Op test ok Advised customer we do not carry gas leak detectors."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Brooklyn, OH 44144

Angel

Job Details: 08/12/2022

Cc that unit is not making ice and leaking. Ran diagnostics and found error E5 for timed ice making. Verified temperatures in freezer and it was at 2* and ff section at 39*. Tested the ice box fan in diagnostics and its hardly blowing air also out of diagnostics does the same thing blows real weak causing ice to stay melted so when it calls for water after it cycles it fill with more water causing it to leak. unit will need ice box fan and ice maker. Ordering parts.; ordrng 1 W10846539 (Fan) and 1 W11579560 (Icemaker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chardon, OH 44024

Jason N

Job Details: 08/12/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW00

Near Brook Park, OH 44142

David R

Job Details: 08/12/2022

"Lasted 2 days of cool, then stopped cooling, temp in both sections 70ish. Took about 5-10 mins, Checked all lines, no dye on compressor, drier, evap, condenser lines. No dye. Called techline, While running Low side 20 vacuum, high side 15. While not running, trying to start to equalize. Techline is processing as non repairable review and putting in for exchange. Whirlpool will contact customer; O-emld tckt"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEP9

Near Parma, OH 44129

Angel

Job Details: 08/12/2022

Replaced ff section seals and freezer seal as well steamed them out for proper sealing around cabinet. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Chesterland, OH 44026

Jason N

Job Details: 08/12/2022

"Cc unit not filling with water, no washingRan diagnostics, found codes 6-4 for float switch open and 6-1 for no/ low water flow. During test cycle, wash pump did not turn on. Unit needs motor/pump assembly replaced. ; ordrng 1 W10805015 (Pump/motor assy)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/12/2022

Cc: not making iceUpon arrival ice maker cycled. Called for water. No water entering ice maker. Replaced water valve(customer supplied). Found. Fill tube frozen. Ohmed out fill tube heater from control.p(out of range). Needs fill tube heater and controlParts show out of stock. Office to rescheduleWill need 2 techs to pull unit out for fill tube replacement; ordrng 1 W10482373 (wire-jumpr) and 1 WPW10739408 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, OH 44142

David R

Job Details: 08/12/2022

"Cc unit FF not cooling, FZ still freezing things but not completely. Found ice building up on evap. Heater not getting voltage. Ordering Harness, Thermistor and control. ; ordrng 1 W11581973 (Harness) and 1 WPW10384183 (Thermistor) and 1 W11566851 (Control) and 1 W11547180 (Start device)"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCE55US6HB00

Near Westlake, OH 44145

Angel

Job Details: 08/12/2022

Replaced cooktop. Opt test ok.

We serviced a

AMANA DRYER

Model ned4655ew1

Near Painesville, OH 44077

Joe O

Job Details: 08/12/2022

Installed motor. Tested. Found customer has very little air flow to outside vent. Advised to have vent cleared. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near North Ridgeville, OH 44039

David R

Job Details: 08/12/2022

"Unit was unplugged, replaced main control, put water in FZ, customer to monitor over weekend. Op Test Ok."

We serviced a

SAMSUNG DRYER

Model DV45H7000EW//A2

Near Painesville, OH 44077

Dan H

Job Details: 08/12/2022

"Customer complaint that belt sounds like its slipping, found roller worn and idler pulley seized, unit needs new pulley and roller; ordrng 1 DC97-16782A (Roller) and 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, OH 44077

Dan H

Job Details: 08/12/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, OH 44136

Manny

Job Details: 08/12/2022

"Replaced heater, ran calibration, opttest ok"

We serviced a

GE RANGE

Model EER3000H01TW

Near Painesville, OH 44077

Dan H

Job Details: 08/12/2022

"Customer complaint that oven is not heating evenly it burns on the bottom and doesnt brown on the top, oven temperature sensor is good, element is good, started bake for 350 degrees, 240vac is going to bake element, temperature after preheat at 320 degrees, unit needs new control, customer does not want repair ; ordrng 1 WB27T11311 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Mentor, OH 44060

Dan H

Job Details: 08/12/2022

"Customer complaint that unit is leaking oil and water, found vent clogged and filled with water, advised customer to have vent cleaned, unit is operating as designed"

We serviced a

KENMORE DRYER

Model 110.71202012

Near Solon, OH 44139

Manny

Job Details: 08/12/2022

"Replaced cutoff, ran normal cycle unit is heating properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Mentor, OH 44060

Dan H

Job Details: 08/12/2022

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at -12 degrees, found evaporator frozen solid, heater is good, unit needs new control; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Manny

Job Details: 08/12/2022

Replaced heater opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS576FIDM01

Near Mentor, OH 44060

Dan H

Job Details: 08/12/2022

"Customer complaint that unit is not making ice, found wires through door hinge broken, unit needs new door, customer does not want repair; ordrng 1 LW10669496 (Door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Mentor, OH 44060

Dan H

Job Details: 08/12/2022

"Installed new user interface , unable to test cause there is no power"

We serviced a

GE RANGE

Model JBS55DM2BB

Near Painesville, OH 44077

Dan H

Job Details: 08/12/2022

"Installed new element, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Chardon, OH 44024

Jason N

Job Details: 08/12/2022

"Installed drive parts. Ran dryer op for several minutes, no abnormal sounds heard. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model krmf706ess01

Near Conneaut, OH 44030

Dan H

Job Details: 08/12/2022

"Customer complaint that unit is not making ice or dispensing water and no lights, found harness on deli drawer broken, unit needs new harness; ordrng 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS30C6EYW00

Near Chardon, OH 44024

Jason N

Job Details: 08/12/2022

"Installed inlet water valve. Checked for leaks after turning water on, none found. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJW0

Near North Olmsted, OH 44070

Angel

Job Details: 08/12/2022

Replaced adjusters. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/12/2022

"Cc that the unit makes a squeaky noise when is spinning. Ran diag, no error codes. Ran auto test pass. Verify unit underneath, found gearcase leaking oil. Will need new gearcase. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Avon Lake, OH 44012

Marie V

Job Details: 08/12/2022

"Cc that the unit is leaking to the top rack on fresh food section. Confirmed. Removed back wall, and verify drain tube, is clear. Leveled unit so the front is higher that the back to help drive water to drain tube when on defrost. Also added permagum to air freezer tower, it has new seals. Advice cust to monitor. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Avon Lake, OH 44012

Marie V

Job Details: 08/12/2022

"Cc that the unit does not heat. Confirmed. Found heater open, replaced from T S. Tested unit, pass. Verify air flow outside. Good. Op test ok; used 1 279838 (ELEMENT) from stock"

We serviced a

KITCHENAID RANGE HOOD

Model KVIB606DSS1

Near North Royalton, OH 44133

Marie V

Job Details: 08/12/2022

Cc that the unit lights are not working properly. The 4 light in the corners are dim and the one in the middle does not works. Confirmed. Found the middle light was completely unplugged and the 4 corners light found loose connection. Corrected issue. Tested light few times. Showed cust. Op test ok

We serviced a

KENMORE RANGE

Model 790.75333314

Near Strongsville, OH 44136

Marie V

Job Details: 08/12/2022

"Cc that the right front burner does not comes on. Confirmed. Ignitor is working properly. Tested with another cap and turns on. Burner will need new cap. Cust will install. ; ordrng 1 5304508468 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5106HC2

Near Maple Heights, OH 44137

Manny

Job Details: 08/12/2022

"Cc unit not cleaning properly and leaving clothes stinky, ran diagnostics and no codes found, ran test cycle unit finished without any issues. Ran calibration and Unit is working as designed and no smell in the tub, advise customer running a clean washer cycle with either afresh or white vinegar if they smell anything in the washer, she stated that is not the washer that smell but the clothes, I told her to run the clean cycle and informed her that Is the clothes are left in the washer too long they will smell, but if they still smell after she runs the clean cycle then to calll wpl and well take another look, but no much we can do if the smell is not in the unit."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Columbia Station, OH 44028

Marie V

Job Details: 08/12/2022

"Special Project S17304. Replaced heater. Ran unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Wellington, OH 44090

Marie V

Job Details: 08/12/2022

Cust will call whirlpool rent a center to get new dispatch for refrigerator. Rent a center put a dispatch for freezer. ; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS5

Near Cleveland, OH 44103

Manny

Job Details: 08/12/2022

"Cc unit not draining, found glass in the drain pump impeller, removed and cleaned out drain pump. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKW0

Near Elyria, OH 44035

Marie V

Job Details: 08/12/2022

"Replaced heater. Ran unit, no leaks. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Madison, OH 44057

Joe O

Job Details: 08/11/2022

"Cc: not filling, errorsCustomer started unit. Unit went through drain process, then started filling and washing. Customer stated they tried multiple times and unit would not fill with water. Ran another test cycle. Unit functioning as designed. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 08/11/2022

"Replace pump assembly,opt test ok no leaks"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

Marie V

Job Details: 08/11/2022

"Special Project S17304. Replaced heater, ran unit, no leaks. Op test ok"

We serviced a

KENMORE WALL OVEN

Model 790.301794

Near Oberlin, OH 44074

David R

Job Details: 08/11/2022

"Cc unit not baking, customer already replaced ignitor. Found unit working in broil but not bake. New ignitor. Not getting voltage from control, will need new control. Ordering. ; ordrng 1 316418553 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near Amherst, OH 44001

David R

Job Details: 08/11/2022

"Cc unit middle light in FF top right out and FZ. Replaced freezer light, still not working. Replaced trio light modules W11205082 from surplus, all top lights working. Side and FZ not working. Board could have shorted. Ordering w11205082W11462342; ordrng 1 W10843055 (Control) and 1 W10830278 (Control) and 1 W10830288 (Control) and 1 W11462342 (Led) and 1 w11205082 (Led)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB6601AWW

Near Brook Park, OH 44142

Marie V

Job Details: 08/11/2022

Cc that the small clip is broken on top rack. Confirmed. Replaced clip. Op test ok

We serviced a

GE REFRIGERATOR

Model ZISB36DYB

Near Painesville, OH 44077

Joe O

Job Details: 08/11/2022

"Cc: not cooling properlyFound temps in ff section at 57 degrees, and freezer at 27. Found evap completely frosted over. Manually entered defrost cycle. Found unit pulling 337 watts. Needs defrost timer; ordrng 1 WR9X502 (timer defrost), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ashtabula, OH 44004

Dan H

Job Details: 08/11/2022

"Customer complaint that unit does not power back on after power outages, unit needs new control; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Lorain, OH 44053

Angel

Job Details: 08/11/2022

Cc that unit will not heat. Ran unit without bottom cover and ignitor was not glowing found that the high limit thermal fix is open will need to be replaced. Ordering hi limit and cut off switch. ; ordrng 1 WP3391912 (Hi limit) and 1 WP8573713 (Cut off)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chardon, OH 44024

Joe O

Job Details: 08/11/2022

Installed element. Ran test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Brecksville, OH 44141

Marie V

Job Details: 08/11/2022

Replaced panel and control. Tested unit. Pass. Op test ok cust did not paid Labor waiting on a call from office.No core for return. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Seven Hills, OH 44131

Marie V

Job Details: 08/11/2022

"Pop. Cc that the unit is not cooling properly. Took temps 0* in freezer and 40* fresh food. Put kill a watt meter in. Unit is drawing 0.70 amps , full frost pattern on evaporator. Ordering control and thermistor. ; ordrng 1 W11594670 (Control) and 2 WPW10384183 (Thermistor)s"

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Avon Lake, OH 44012

Angel

Job Details: 08/11/2022

Cc that dryer wont start up. Tried running unit and it powers on but wont run. Looked in back and noticed power cord halfway in the outlet and one of the legs shorted and outlet as well. Unit will need power cord and explained to customer they will need an electrician to replace outlet. Replaced power cord and customer stated they will get someone out for the outlet. Opt test ok.; used 1 PT600L (4 PRONG DRYER CORD) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near East Cleveland, OH 44112

Angel

Job Details: 08/11/2022

Replaced ff section gasket. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, OH 44030

Dan H

Job Details: 08/11/2022

"Customer complaint that unit is putting gray debris on clothes, ran diagnostics no error codes found, started normal wash cycle unit fills to normal water level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Ravenna, OH 44266

Brian M

Job Details: 08/11/2022

Cc of leak Ran test cycle and inspected unit could not duplicate issue

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mogadore, OH 44260

Brian M

Job Details: 08/11/2022

Cc unit shuts down Suspect unit to have intermittently fan issuesAdvise on freezer fan replacement and control ; ordrng 1 W11224591 (motor-evap) and 1 W11224256 (cntrl-elec)

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Chardon, OH 44024

Joe O

Job Details: 08/11/2022

Cc: not completing cycleCustomer stated unit shut off and still showed time remaining. Stated they tried to restart the unit but it would not start back up until unit cooled down. Customer also stated clothing was extremely hot and unit had long dry times. Found no stored error codes. Ran test cycle. Found unit has good heat and air flow. Found low air flow to outside vent. Advised customer to have venting cleared. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kirtland, OH 44094

Joe O

Job Details: 08/11/2022

Installed auger shaft. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 08/11/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Rock Creek, OH 44084

Dan H

Job Details: 08/11/2022

"Customer complaint that freezer section drawer is stuck and front came off, confirmed, found left side track seized, unit needs new left side track; ordrng 1 W10850332 (Track)"

We serviced a

WHIRLPOOL RANGE

Model MGP8674AS1

Near Cleveland, OH 44108

Angel

Job Details: 08/11/2022

Cc that the rear right hand corner burner was not working.verified and noticed it had the wrong burner head cap on it switch the correct caps around tested burner and started functioning as should. Explained to customer Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model LHW0050PQ4

Near Geneva, OH 44041

Dan H

Job Details: 08/11/2022

"Customer complaint that unit is not draining, confirmed, impeller on drain pump is broken, drain hose is filled with sand, unit needs new drain pump and drain hose cleared, customer does not want repair; ordrng 1 WP8182415 (Dp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8949SAM1

Near Shaker Heights, OH 44120

Gabriel P

Job Details: 08/11/2022

Ran unit for 30 minutes and found no leak

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near North Ridgeville, OH 44039

David R

Job Details: 08/11/2022

"Replaced heater, tested, good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mentor, OH 44060

Jason N

Job Details: 08/11/2022

"Cc unit making squeak/squeal noiseRan dryer test, confirmed squeaking noise. Used truck stock dryer repair kit to replaced support rollers and belt idler pulley. Reran op test, no abnormal noises heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBLA20ERSS01

Near Willoughby, OH 44094

Jason N

Job Details: 08/11/2022

"Cc unit ice maker leaking Ran manual ice maker harvest test, found ice mold cracked and leaking after mold filled with water. Unit will need ice maker replaced. Customer declined repair at this time. ; ordrng 1 D7824706Q (Ice maker)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Wickliffe, OH 44092

Jason N

Job Details: 08/11/2022

"Cc unit not spinning outFound drain hose laying on floor and extended out approx. 6 ft before being hooked to wash tub. Ran auto cycle, unit was not able to drain out fully during test cycle due to length of drain hose. Advised customer they will need to modify drain hose by shortening it and elevating off the floor. Unit operation test good."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB1

Near Cleveland, OH 44115

Jason N

Job Details: 08/11/2022

Installed dual water valve. Cycled ice maker. Op test good. Advised customer that he does have very low water pressure to unit and to have a plumber inspect source valve.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chesterland, OH 44026

Joe O

Job Details: 08/11/2022

"Cc: standing water, not powering onFound drain hose plugged, drain pump is running. Found ui intermittently not allowing selections. Found drain does not have drain loop. Advised customer on drain loop. Needs ui, drain pump, and drain hoses; ordrng 1 W11165145 (console) and 1 WPW10531320 (drain pump) and 1 8269144A (drain hose) and 1 WPW10545278 (drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Bratenahl, OH 44108

Angel

Job Details: 08/11/2022

Replaced thermistor and control box. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GFE29HSDISS

Near Painesville, OH 44077

Dan H

Job Details: 08/11/2022

"Installed new fresh food section evaporator fan, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/11/2022

"Cc: suds and water leakingCustomer showed pic, suds poured out of machine. Advised customer on detergent usage. Ran test cycle. Found excess suds in unit and cold water at start of cycle. Canceled cycle to try to clear suds. Advised customer to get a dishwasher cleaner and run a clean cycle to eliminate detergents and build up inside pump assembly. Op test ok"

We serviced a

GE RANGE

Model JB860DJ5WW

Near Willoughby, OH 44094

Dan H

Job Details: 08/11/2022

"Customer complaint that right front element is not working properly, confirmed, found inner element open, unit needs new element ; ordrng 1 WB30T10130 (Element)"

We serviced a

FRIGIDAIRE DISHWASHER

Model NOT AVAILABLE

Near Cleveland, OH 44113

Angel

Job Details: 08/11/2022

Went with maintenance to apartment to check on unit and customer stated they didnt need service anymore that unit was working fine again. Did not work on unit.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EVMS00

Near Eastlake, OH 44095

Dan H

Job Details: 08/11/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 72 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS01

Near Cleveland Heights, OH 44121

Joe O

Job Details: 08/11/2022

"Cc: not making iceFound temps at 1 degree in freezer, 40 in ff section. Found ice maker lost position. ice maker receiving proper power. Needs ice maker; ordrng 1 WPW10300022 (icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44102

Angel

Job Details: 08/11/2022

Cc that unit is not making ice or just making it real slow. Verified temperatures and ff section was at 37* and freezer was at 5* checked ice maker for error codes and had a E5 error code timed out. Explained to customer the issue is that the thermistor could not be reading correctly the temperature Verified that ice box fan if it was functioning and it was will need ice maker replaced. Gave customer estimate and price was expensive for ice so I gave her the option to lower the temperature on freezer and to try that out and if it doesnt work she will need ice maker replaced. Charged service call.; used 1 W11294907 (ICEMAKER) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, OH 44107

Angel

Job Details: 08/11/2022

Replaced control board tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Willoughby, OH 44094

Dan H

Job Details: 08/11/2022

"Installed new dispenser, op test good"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Lakewood, OH 44107

Angel

Job Details: 08/11/2022

Replaced bottom of oven cavity tested temp sensor and it was open replaced it with new one tested unit by preheating oven to 350* and passed control board was not needed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB07

Near North Olmsted, OH 44070

David R

Job Details: 08/11/2022

"Cc unit get like it was too cold on recommended. Went over owners manual. Adjusted to keep more air in FZ. Let customer know doesnt have to be on recommended. Can follow owners manual, if too cold just set lower. Op Test Ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garfield Heights, OH 44125

Marie V

Job Details: 08/11/2022

"No adult inside home. Guys told me mom just left, called office, tagged door."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Rocky River, OH 44116

David R

Job Details: 08/11/2022

"Cc unit pack adjusters broken. No kit, have to order out everything separately. Ordering parts for adjusters and slide rails.; ordrng 1 W11259786 (Right track) and 1 W11259785 (Left track) and 1 WPW10195372 (Left housing) and 1 WPW10195373 (Right housing) and 2 WPW10250162 (Adjusters)s and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 4 WPW10195839 (Adjuster)s and 4 WPW10195840 (Positioner)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Aurora, OH 44202

Brian M

Job Details: 08/11/2022

Leveled unit and raised door OP Test Ok

We serviced a

MAYTAG WASHER

Model LAT9806AAM

Near Olmsted Falls, OH 44138

David R

Job Details: 08/11/2022

"Customer unit over/about 25 years old. Cc unit making loud noise and banging. Found broken damper base, coming apart. A lot of parts are discontinued and customer doesnt want to put money into unit. 203725 Damper Bolt NLA discontinued, 213053 Brace, NLA discontinued, 22002431 Pulley NLA discontinued, WP6-2011900 Brake kit"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW06

Near Maple Heights, OH 44137

Gabriel P

Job Details: 08/11/2022

Found control not responding and wants it did it seems to turn off by it self will need control also it seems to had issue defrosting told by customer ordering parts needed but parts are out of stock ; ordrng 1 W11496870 (Control) and 1 W11324678 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Westlake, OH 44145

Gabriel P

Job Details: 08/11/2022

User start button not working ordering user and console also customer found receipt of unit took pictures is under one year ; ordrng 1 W10918487 (User) and 1 W11116422 (Panel)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Strongsville, OH 44149

David R

Job Details: 08/11/2022

"Cc unit wasnt heating since delivered. Found wires disconnected on temp switch. Corrected, tested. Good. Heating, Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near South Euclid, OH 44121

Jason N

Job Details: 08/11/2022

"Cc unit not cooling in ff section and lights are outFound top LED module failed and freezer LEDs dim. Found service pointer W11606409 and s code S84638 for replacement of all 12 LED modules. Ran diagnostics, all functions passed, temperatures are reading correct. Found some condensation buildup in ff section. Checked door gaskets, all sealing properly. Ordering fan for possible airflow circulation issue. LEDs are not in stock at Marcone, office to contact customer with next service date. ; ordrng 4 W11632139 (LED module kit)s and 1 W10683015 (Fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ03

Near Broadview Heights, OH 44147

David R

Job Details: 08/11/2022

Replaced back cover. Good. Op Test Ok.

We serviced a

WHIRLPOOL STACK W/D

Model WHD5090GW0

Near Cleveland, OH 44120

Marie V

Job Details: 08/11/2022

"Cc that the unit shows an error code when press start. Confirmed f01. Main relay , rebooted unit, still did not worked. Unit will need main control. See notes. ; ordrng 1 W11239098 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Aurora, OH 44202

Brian M

Job Details: 08/11/2022

Cc unit not heating Found heater open Advised on heater and thermal cut offs ; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml) and 1 SHIPPING (shipping and handling)

We serviced a

ROPER WASHER

Model RAS7133RQ4

Near Bedford Heights, OH 44146

Brian M

Job Details: 08/11/2022

"Cc noise and no spin Found motor coupler broken Needs coupler ; ordrng 1 285753A (coupling,motor) and 1 SHIPPING (shipping and handling)"

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JSC24C8EAM00

Near Lakewood, OH 44107

Marie V

Job Details: 08/11/2022

"No refrigerant on u it. Replaced evaporator and filter drier. Set unit into 28 vacc. Filled back up with r134a 5.3 oz. Full frost pattern on evaporator. Started hearing a leak. Found out unit is also leaking from evaporator cap tube in the wall. Called whirlpool tech line spoke with Adrian, Explain cust that unit cant be repair, call whirlpool and provide file number."

We serviced a

MAYTAG WASHER

Model MVWB766FW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/11/2022

Installed console and main control. Ran auto test and calibration. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW200DQ2

Near Bedford Heights, OH 44146

Brian M

Job Details: 08/11/2022

"Cc unit not spinning out properly Found unit to be functioning but could possibly have a bad timer or overheating motor depending on load size Found suspension springs rusted out Recommend motor, timer and spring replacement ; ordrng 3 8316845 (spring)s and 1 WPW10175553 (timer) and 1 WP661600 (drive motor) and 3 WPW10250667 (spring)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Highland Heights, OH 44143

Jason N

Job Details: 08/11/2022

"Cc unit not making iceRan ice maker diagnostics, found code e5 for thermistor bad. Replaced ice maker using misc. truck stock part. Power cycled unit to clear fault code. Ran manual harvest test to ensure all functions working properly. Advised customer to allow up to 24 hrs for ice maker to resume ice production. Op test good.; used 1 W11579560 (Icemaker) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near North Royalton, OH 44133

David R

Job Details: 08/11/2022

"Replaced door, right FF. Leveled. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Warrensville Heights, OH 44128

Brian M

Job Details: 08/11/2022

"Cc light out , fridge handle loose and filter will not come out Found frost in freezer light switch cleared up, tightened handles and replaced filter with customer supplied filter OP Test Ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Shaker Heights, OH 44120

Joe O

Job Details: 08/11/2022

"Installed control and ui. Found ui tabs broken, ui separating. Re ordering ui; ordrng 1 W11135391 (console)"

We serviced a

GE WASHER

Model GTW330ASK2WW

Near Mentor, OH 44060

Joe O

Job Details: 08/11/2022

Installed drain pump. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Madison, OH 44057

Jason N

Job Details: 08/11/2022

Installed control. Ensured all functions working properly. Op test good.

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