Service History 146 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Parma, OH 44134

Corina B

Job Details: 03/26/2021

"Replaced the gearcase, shifter, motor, capacitor, hub, belt. Found the washplate splines worn. Will need a new washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10752187 (Screw), used 1 W10528947 (HUB) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/26/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Grafton, OH 44044

David R

Job Details: 03/26/2021

"Cc unit making noise while bake. Also found door hitting cabinet on side, moved unit out an inch so it can clear and not hit. Called techline. Said to file down bracket or bend bracket legs back a little. Can help dampen squeaks. Tried what tech line said. Good. Dampen sound. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ

Near Beachwood, OH 44122

Jason N

Job Details: 03/26/2021

"Cc unit door uneven, and swinging outAdjusted RH door using wheel adjustments to minimize swing out. Adjusted leveling using RH door jack bolt. Customer states its better. Advised him door will swing out when reaching a certain point due to door cam mechanism. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJB0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 03/26/2021

Cc: not dispensingFound dispenser plug disconnected. Reseated connection. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Chesterland, OH 44026

Brian M

Job Details: 03/26/2021

Cc unit not freezing in freezer Found evap to have ice ball on cap tube Will need sealed system repair Evap compressor and drier ; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TB0

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/26/2021

I found Ice by the fan remove the ice unit tested good

We serviced a

WHIRLPOOL WALL OVEN

Model n/a

Near Avon, OH 44011

Gabriel P

Job Details: 03/26/2021

Cc that oven was making a unusual sound. Verified and found metal panel by blower making contact causing it to vibrate and making the sound. Tightened the screws and fixed issue. Also wall oven does not have the model and serial number on unit. Opt test ok. AT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Broadview Heights, OH 44147

David R

Job Details: 03/26/2021

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5 r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps.; used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4EW01

Near Fairview Park, OH 44126

Dan H

Job Details: 03/26/2021

"Customer complaint that door handle is loose, tightened, op test good"

We serviced a

GE MICROWAVE

Model PEB1590DM1BB

Near Westlake, OH 44145

Gabriel P

Job Details: 03/26/2021

"Cc that microwave is not activating. Found primary inter lock switch open tried jumping the the wires and started functioning. Will need to order the switch.; ordrng 1 WB02X21787 (Switches holder) and 1 WB24X10047 (Primary switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE DISHWASHER

Model PDW9280L00SS

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/26/2021

There is a tremendous amount of calcium buildup inside the dishwasher I recommended a customer to get roughly 4 bottles of sealer and to let various components of the dishwasher soak so the CLR can dissolve the calcium you should test fine afterwards

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near South Euclid, OH 44121

Joe O

Job Details: 03/26/2021

"Cc: oven not heatingFound terminal block shorted out. Needs terminal block kit and cord. Replaced terminal block and cord. Ran test bake. Op test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 8171385RC (3 PRONG RANGE CORD) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WRF736SDAM14

Near North Olmsted, OH 44070

Dan H

Job Details: 03/26/2021

"Customer complaint that freezer section is leaking and door will not open, confirmed, found evaporator drain tube clogged, cleared, op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rock Creek, OH 44084

Jeff M

Job Details: 03/26/2021

The gear case lost most of its oil saturated a lot of the components or need the machine in the hub assembly stripped out needs multiple parts. 2 count ; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W10913953 (Actuator) and 1 W10528947 (Hub)

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Olmsted Township, OH 44138

Dan H

Job Details: 03/26/2021

"Customer complaint that upper oven temperature is 50-75 degrees too cold, oven temperature sensor tests good, started bake for 350 degrees , temperature after preheat at 320 degrees, adjusted temperature offset up 30 degrees, op test good"

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near Avon, OH 44011

Gabriel P

Job Details: 03/26/2021

Cc that when turning the inner burner of the dual burner it would turn on the outer part. Verified and tested unit but could not duplicate issue. Explained to customer that when the inner burner on the dual burner is on it will warm up the outer part of the burner and will need to be careful not to touch it when on. Unit is working as designed.Opt test ok.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Berea, OH 44017

Dan H

Job Details: 03/26/2021

"Customer complaint that unit is not working and making noise, started normal dry cycle, unit started and heated, heard rattling from blower wheel housing, tightened up, no noise, installed moisture sensor harness, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near North Ridgeville, OH 44039

Corina B

Job Details: 03/26/2021

"CC loud noise. Found ff evaporator iced over. Will need wiring harness, control, and ui. ; ordrng 1 W11033168 (Harness) and 1 W10843055 (Control) and 1 W10849460 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Strongsville, OH 44136

Corina B

Job Details: 03/26/2021

"Installed the left door. The right door is now missing the hinge. Will need a hinge, cam grill. ; ordrng 1 W11292872 (Hinge) and 1 W11311687 (Cam) and 1 WPW10713153 (Grill) and 1 W10789147 (Cover)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS3

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/26/2021

Installed adjustersOP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44118

Jason N

Job Details: 03/26/2021

"Installed pump/motor assembly. Ran wash test then cancel drain. Checked for leaks, no leaks. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Avon Lake, OH 44012

Marie V

Job Details: 03/26/2021

"Cc that the unit is squeaking. Ran diag no error codes. Ran test cycle, was able to hear noise. Took belt off and cam and try to spin basket by hand and the noise comes from gearcase. Replaced gear case from T/S, ran a teste cycle,pass, calibrated unit. Explain cust to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Op test ok; used 1 W11454734 (Gearcase) from stock"

We serviced a

ROPER DRYER

Model RED4516FW0

Near North Ridgeville, OH 44039

Corina B

Job Details: 03/26/2021

Replaced the thermostat. Cycling on and off properly. Optest ok.

We serviced a

WHIRLPOOL WALL OVEN

Model KEBC208KSS02

Near Kent, OH 44240

Brian M

Job Details: 03/26/2021

Cc oven died after self clean Power coming to control but not powering on Needs control Control is NLA ; ordrng 1 8301890 (Control)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Ravenna, OH 44266

Brian M

Job Details: 03/26/2021

"Cc unit over cooling Found control not working properly And harness to have split in it Needs control and harness Called Tim no answer but the company approved just labor they will be ordering parts They will need to pay labor before returning ; ordrng 1 W11200746 (Wire harness) and 1 W11353815 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/26/2021

"Cc unit leaking when running cycles.Ran wash test, found water spraying out of bottom of door. Checked spray arm condition, spray arm is ok. Tub gasket condition is good. Adjusted unit to tilt back slightly. Reran wash test with front panel removed. No water coming out, watched for 10 minutes. No leaks. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Fairview Park, OH 44126

Marie V

Job Details: 03/26/2021

"Replaced parts, and found water on float switch cover, unit isnt leaning back at the top which makes water go down to the float switch and it triggers the unit like if is leaking all water out and it drains the water out. When adjusted unit I started making sure that theres no leak. Found pump assembly leaking from the seal, will need new pump. Part isnt in stock, office will call as soon as they have a ETA on the part.; ordrng 1 W11460946 (Pump assembly)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Marie V

Job Details: 03/26/2021

"Replaced parts. And heater got shorted out from turning on and been in touch with ground. Will need new heater , we will order the heater and put the timer money towards the heater, by BJ. Will reschedule cust.; ordrng 1 279838 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Shaker Heights, OH 44120

Jason N

Job Details: 03/26/2021

Cc unit leaking from ceiling.Found water collecting in ceiling. Found pinhole leak in reservoir when water is dispensed. Unit needs reservoir. ; ordrng 1 W11168758 (Reservoir)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Maple Heights, OH 44137

Jason N

Job Details: 03/26/2021

"Cc unit not working, codes f1e0Confirmed code f1e0 for eeprom communications error. Replaced main board using customer supplied pre Id part. Ran operational tests. All functions tested good."

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Brecksville, OH 44141

Jason N

Job Details: 03/26/2021

"Cc unit making squealing noise at beginning of cycle.Ran auto test, verified drive belt slipping under spin load. Replaced drive belt using truck stock belt. Reran auto test, no abnormal noises heard. Ran clothing load, no abnormal noises heard. Op test good.; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS

Near Cleveland, OH 44135

Dan H

Job Details: 03/26/2021

"Installed new ice maker , op test good"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Westlake, OH 44145

Corina B

Job Details: 03/26/2021

Replaced the lock. Cleared codes. Ran a calibration. Started a drain and spin. Optest ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Cleveland, OH 44102

Joe O

Job Details: 03/26/2021

Installed harness and actuator. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Bay Village, OH 44140

Corina B

Job Details: 03/26/2021

Replaced control and ui. Ran cycle. Optest okay.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Broadview Heights, OH 44147

David R

Job Details: 03/26/2021

Steamed all ice. Replaced part. Reset temps. Good. Op test ok. Give unit time to cool back down to normal temps.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Solon, OH 44139

Joe O

Job Details: 03/26/2021

"Cc: used soak cycle, and could not cancel cycleAdvised customer the soak cycle can last a couple hours. Advised customer they can cancel the cycle if they want to shorten the soak. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYB4

Near Middleburg Heights, OH 44130

David R

Job Details: 03/26/2021

Cc unit not draining. New disposal. Knockout plug not removed. Customer removing themselves. Once done unit is good to drain. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

GE WASHER

Model GTW485ASJWS

Near Kent, OH 44240

Brian M

Job Details: 03/26/2021

Cc of noise Could not duplicate but found shifter and belt worn out Needs shifter belt and pulley ; ordrng 1 WH05X25036 (mode shifter asm) and 1 WH03X32097 (Pulley) and 1 WH01X24180 (drive belt)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Aurora, OH 44202

Jason N

Job Details: 03/26/2021

"Cc unit making ice slowly. Found ice container 1/4 full of ice, customer states it takes a long time to make that much. Ran diagnostics ice maker test, came back PA for passed. Ran ice maker fill test 97, water flow is good. Checked fill tube heater operation, heater reading 65.5 ohms, and power in to heater good at 12.4vdc. Notice frost buildup on freezer passage gaskets on side of door. Possible air leak. Ordering gaskets and ice maker to ensure thermistor is reading correctly.; ordrng 1 W11115534 (Icemaker) and 2 W11227369 (Freezer duct gasket)s"

We serviced a

KITCHENAID WALL OVEN COMBO

Model KOCE500ESS11

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/26/2021

Found new inverter board broken. Reordering inverter boardInverter out of stock. Office to reschedule; ordrng 1 W11325604 (Inverter board)

We serviced a

WHIRLPOOL COOK TOP

Model WCE97US6

Near North Royalton, OH 44133

Marie V

Job Details: 03/26/2021

"Took POP. Cc that when she turns any burner on to boil water and then try to lower the temperature it takes over 10 seconds to act to drop the temp. Confirmed. Called Whirlpool tech line. She told me that the unit is working as designed, that be sure that is been use the correct pan size for the burner. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Burton, OH 44021

Jeff M

Job Details: 03/26/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Cleveland, OH 44105

Dan H

Job Details: 03/26/2021

"Customer complaint that unit is not draining, found drain hose kinked, unkinked drain hose, unit drains, unit is operating as designed"

We serviced a

GE REFRIGERATOR

Model ZISB42DYB

Near Chardon, OH 44024

Jeff M

Job Details: 03/26/2021

unit is not cooling properly the low side was in a 20 inch vacuum. With a black light I searched the areas that I was able to get to I was not able to find the leak the dog cage of the built-in units going to have to come off to inspect the rest of the system this will require two technicians I did add about 4 ounces of Freon to the system so he can use the fridge in the meantime. 2 techs 3 count ; schdld next appmnt for 4/2 FRI AM

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB0

Near Chardon, OH 44024

Jeff M

Job Details: 03/26/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS02

Near Novelty, OH 44072

Joe O

Job Details: 03/26/2021

"Installed outer door panel, handle and name plate. Needs upper door handleDoor handle out of stock. Office to reschedule; ordrng 1 W11110499 (hndle-door)"

We serviced a

GE RANGE

Model JB850SP2SS

Near Solon, OH 44139

Jason N

Job Details: 03/26/2021

"Cc unit LF burner not working againCust stated burner was replaced recently but is not working again. Found L wire burnt off element burner due to poor terminal connection, terminal on element is melted. Replaced element using customer supplied part. Repaired wiring to element. Ensured good terminal tension. Ran cooktop test, element operation good."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Hiram, OH 44234

Joe O

Job Details: 03/26/2021

"Cc: off balanceFound error codes f0e5(off balance), f8e1(long fill no fill) f0e2(over suds). Ran quick test cycle. Unit functioning as designed. Advised customer on loading, and soap usage. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Westlake, OH 44145

David R

Job Details: 03/26/2021

Replaced parts. Right side still a little off. Re positioned parts. No good. Let customer know. Customer might call whirlpool. In meantime wants different tech to come look at unit. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Jason N

Job Details: 03/26/2021

Installed LH ff door. Ran dispense tests. All functions test good.

We serviced a

KITCHENAID COOKTOP ELE

Model KCED606GSS01

Near Oberlin, OH 44074

David R

Job Details: 03/26/2021

"Replaced part. Tested. Power going in and on. Found one of the power connections came loose. Corrected, tested. Fan is working properly and all burners working properly as well. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Corina B

Job Details: 03/26/2021

"Recovered refrigerant, replaced compressor and evaporator, pulled 28vac w/ pump, watched, good, charged 4.5 oz r134a, unit cooling, pressures good, op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Olmsted Township, OH 44138

Marie V

Job Details: 03/26/2021

"Cc that unit is leaking when water is turned on and that the ice maker hasnt make any ice yet. Water line is leaking at the valve connection. Also couldnt get any power going to ice maker. Called Whirlpool tech line Turned unit off and on ran step 120. Ice maker gets stuck trying to harvest. Unit will need UI and Ice maker.; ordrng 1 W11099340 (Ui control) and 1 W10908391 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/26/2021

Replaced ui and control board. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/26/2021

"Customer complaints when changing temp on freezer to max it will still freeze thermistor was out of range replace parts id,opt test ok no core return"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2730WS02

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/26/2021

"Replace top blower then preheat unit to 350,pass ,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS25SHBL1

Near Burton, OH 44021

Joe O

Job Details: 03/26/2021

Installed ui. Ran test cycle. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB7600AWB

Near Lorain, OH 44052

Gabriel P

Job Details: 03/26/2021

"Had to disconnect water line and electric wire to take unit out they were two short.Replace drain pump ,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Painesville, OH 44077

Jeff M

Job Details: 03/26/2021

Installed the new part op tested good.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120EBS0

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 03/26/2021

The display was out needs a display board; ordrng 1 W10881539 (Cont)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Deerfield, OH 44411

Brian M

Job Details: 03/26/2021

Installed inverter Advised to let cool for 48 hours OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kent, OH 44240

Brian M

Job Details: 03/26/2021

Cc of noise showed me video Could not duplicate noise Checked unit over could not see any issues

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Deerfield, OH 44411

Brian M

Job Details: 03/26/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRH00

Near Cleveland, OH 44106

Corina B

Job Details: 03/26/2021

"CC icemaker not working. Tested voltage from control to icemaker 120. Voltage valve 120. Will need new icemaker. ; ordrng 1 W10882923 (Ice naker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW0

Near Montville, OH 44064

Joe O

Job Details: 03/26/2021

"Cc: noise, not spinning clothes out, agitator looseFound no stored error codes. Found agitator bolt loose. Tightened agitator. Ran auto test, found hub worn. Needs hub. Replaced hub. Ran auto test and calibration. Op test ok Ran entitlement. Unit shows under 5 year warranty.; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/26/2021

"When arrive ran washer with no clothes no leaks ran a bulky sheet cycle with a load no leaks also show customer a video of underneath unit after cycle and everything looks dry and ok advise customer to monitor for the time being cant duplicate issue,is working as design"

We serviced a

GE COOKTOP GAS

Model n/a

Near Beachwood, OH 44122

Brian M

Job Details: 03/26/2021

Cc unit not working Unit was unplugged Plugged unit it ran test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Chardon, OH 44024

Brian M

Job Details: 03/26/2021

Cc of temps not regulating Found temps to be normal OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Cleveland Heights, OH 44112

Brian M

Job Details: 03/26/2021

Installed control and programmed Advised to let cool for 48 hours

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Conneaut, OH 44030

Jeff M

Job Details: 03/25/2021

The unit had an off-balance code I cleared the code re-calibrated the machine unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Mentor, OH 44060

Dan H

Job Details: 03/25/2021

"Customer complaint that unit is not starting sometimes, ran diagnostics no error codes found, started normal wash cycle, door locked unit filled and began washing, canceled and repeated with same results, unable to duplicate the problem, unit is operating as designed"

We serviced a

SAMSUNG DRYER

Model DV330AEBXAA05

Near Mentor, OH 44060

Dan H

Job Details: 03/25/2021

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, unit needs new thermal fuse ; ordrng 1 DC47-00016A (Tfuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Mentor, OH 44060

Dan H

Job Details: 03/25/2021

"Customer complaint of buzzing noise, confirmed, found refrigerant line vibrating against bottom of freezer in compressor compartment, adjusted, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/25/2021

No signs of leaking. I took back panel off and inspected the tub water hook ups everything looks good but not find a sign of leaking

We serviced a

KITCHENAID RANGE HOOD

Model KVWB600HBS

Near Chagrin Falls, OH 44023

Dan H

Job Details: 03/25/2021

"Customer complaint that lights are dim, confirmed, lights are receiving 14vdc, unit needs new leds, part is out of stock so not scheduling return appointment ; ordrng 2 WPW10638164 (Leds)s"

We serviced a

MAYTAG DRYER

Model MGDB755DW3

Near North Olmsted, OH 44070

Marie V

Job Details: 03/25/2021

Cc that the unit when is at the last 8 and 7 min makes a weird noise. Ran diag got error code of F2E1 UI stuck button. Tested UI all buttons work. Put unit into rapid dry for 15 min to see if I can duplicate issue. Couldnt duplicate issue. Advice cust to monitor and or take a video if this noise comes back.

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Berea, OH 44017

Marie V

Job Details: 03/25/2021

"Replaced main control. Ran auto test , pass. Op test okBrought core for return"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Austinburg, OH 44010

Jeff M

Job Details: 03/25/2021

Installed the new part op tested good.

We serviced a

MAYTAG DRYER

Model MDG3500BWW

Near Euclid, OH 44132

Corina B

Job Details: 03/25/2021

CC that the dial is broken. Found the shaft to the knob brow. Will need a new dial. Shaft to timer looks ok. Office to schedule appointment ; ordrng 1 WP33001621 (Dial) and 1 WP22001664 (Cap) and 1 WP22001659 (Timer knob)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QTB04

Near Solon, OH 44139

Dan H

Job Details: 03/25/2021

"Customer complaint that freezer section door is not sealing, doors are sealing, door hinges are good, unable to duplicate the problem, unit is operating as designed"

We serviced a

AMANA REFRIGERATOR

Model ABC2037DES

Near Mayfield Heights, OH 44124

Dan H

Job Details: 03/25/2021

"Customer complaint of ice build up and unit running constantly, fresh food section temperature at 49 degrees, freezer section temperature at 9 degrees, evaporator is beginning to freeze solid, defrost heater is working, compressor and condenser fan did not shut off in diagnostics, unit needs new control; ordrng 1 WPW10503278 (Cntrl)"

We serviced a

GE REFRIGERATOR

Model ZIS42NYB

Near Shaker Heights, OH 44122

Dan H

Job Details: 03/25/2021

"Customer complaint that unit is not cooling, nothing is running, tapped thermostats unit did not start, advanced defrost timer, compressor and fans started, unit started cooling, unit needs new defrost timer; ordrng 1 WR9X502 (Def tim), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Solon, OH 44139

Dan H

Job Details: 03/25/2021

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, installed new element , op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279838 (Element) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Strongsville, OH 44136

David R

Job Details: 03/25/2021

Customer had POP. Loud damper. Ordering; ordrng 1 WPW10479155 (Damper)

We serviced a

KITCHENAID COOKTOP ELE

Model KCED600GBL01

Near Strongsville, OH 44149

David R

Job Details: 03/25/2021

"Called techline to document. Glass top is coming up from frame. Also noticed that customers countertop is too big, the glass is resting on the countertop instead of the frame. Documented, techline said can replace as a one time thing, but customer has to get countertop fixed before replacing top; ordrng 1 W11051484 (Cooktop) and 4 W10853046 (Bezel)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Willoughby, OH 44094

Dan H

Job Details: 03/25/2021

"Customer complaint that unit is not making ice, found valve seeping into ice maker fill cup, unit needs new valve; ordrng 1 W11043013 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, OH 44055

Gabriel P

Job Details: 03/25/2021

"Cc that washer is not working. Found washer in flood mode and had to replace drain hose customer had installed, with the original one the unit comes with because the one they installed was to long causing it to be in flood mode ran diagnostics and did a calibration and auto test unit working fine after replacing drain hose also explained they have to have both water valves open for washer to function properly. Opt test ok. AT"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Strongsville, OH 44136

David R

Job Details: 03/25/2021

Making loud squeaking noise in spin. Ordering gearcase and cam ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL WASHER

Model MVWB757JW0

Near Andover, OH 44003

Brian M

Job Details: 03/25/2021

Cc of grinding noise Ran auto test Found noise to be normal operation of washplate

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Eastlake, OH 44095

Joe O

Job Details: 03/25/2021

"Recovered refrigerant, installed 3 way valve and drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Willoughby, OH 44094

Joe O

Job Details: 03/25/2021

Installed leveling leg. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Westlake, OH 44145

Marie V

Job Details: 03/25/2021

"Replaced panel, door had a scratch on in but i didnt needed the door. Ask cust to verify she said it looks good. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ0

Near Willoughby, OH 44094

Joe O

Job Details: 03/25/2021

"Cc: open/close door, not startingFound if door is played with unit will start. Needs interlock switchesCustomer does not want to repair at this time; ordrng 1 W11244494 (interlock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Westlake, OH 44145

Marie V

Job Details: 03/25/2021

Replaced gaskets and steamed all out because it had some wrinkles. Showed cust. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 03/25/2021

Cc: not ignitingFound customer is storing cookie sheets under oven. Advised customer of spark igniting and the pans sliding. Tested. Unit continuously igniting. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD95HEXW1

Near Avon, OH 44011

Marie V

Job Details: 03/25/2021

"Cc that when you try to start a cycle it would not start. Confirmed. When took unit apart found pulley broken off place causing the switch to be turned off that the reason why the dryer does not starts. Belt started to break as well gave estimate to she will talk to husband to see if they will fix or not. Dryer need pulley , belt and rollers.; ordrng 1 4392067 (Dryer kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV01

Near Fairport Harbor, OH 44077

Joe O

Job Details: 03/25/2021

"Cc: ice bin not fillingFound unit has very low water pressure. Removed water filter, found water pressure returned. Customer had another filter. Unit has good water pressure with new filter. Found ice maker is cycling, making small cubes. Advised customer with low water pressure the unit will not make proper ice. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT1

Near Mentor, OH 44060

Joe O

Job Details: 03/25/2021

"Cc: unit caught fireFound control shorted out and burned up the control and wiring. Needs control, bi metal, and harnessCustomer does not want to repair at this time; ordrng 1 WPW10380685 (cntrl-elec) and 1 W10195525 (harns-wire) and 1 W10402110 (fuse), used 1 SHIPPING (shipping and handling) from stock"