We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Olmsted Falls, OH 44138
Bill
Job Details: 05/01/2023
"Cc sounds like a jet when spinning, confirmed cc spun inner tub could here noise. Gave customer estimate for hub replacement.; ordrng 1 W10820039 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/01/2023
Cc of ice build up again Found defrost pan full and not draining againSteamed out pan Added a defrost heater probe ( wire hanger ) to pan Advised to watch
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRB00
Near Parma Heights, OH 44130
David R
Job Details: 05/01/2023
"Replaced harness, steamed all Frost from evap. Tested heater, fan, damper. All good. Op Test Ok."
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSB
Near Beachwood, OH 44122
Corina B
Job Details: 05/01/2023
"Replaced the switches, lever and holder. Tested several times. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 05/01/2023
"CC that the clothes are wet at the end of the cycle. Confirmed. Found the drain hose on the ground raised the hose to the sink. Leveled the washer. Opt test ok. Cust can install the drain hose. ; ordrng 1 Wp38496 (Coupling) and 1 285863 (Drain hose) and 1 285666 (Drain hoses), O-SMS tckt"
We serviced a
WHIRLPOOL DRYER
Model wed9400sw1
Near Beachwood, OH 44122
Corina B
Job Details: 05/01/2023
"CC that there is a noise and its now not heating. Confirmed. Found the idler pulley worn and the heating element is open. Will need the element and the dryer repair kit. ; ordrng 1 WP8544771 (Element) and 1 4392067 (Dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/01/2023
Installed heater element box. Ran dryer op test. Good heat. Op test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Westlake, OH 44145
Marie V
Job Details: 05/01/2023
"Cc that freezer is not cooling and fresh food section sometimes is freezing food. Took temps fresh food section was at 39* and freezer 55*. No frost on freezer evaporator, called BJ to help diag, 3way valve when is turning sounds bad. Took video. Unit will need sealed system repair. Will need second tech for this repair. ; ordrng 1 W10545670 (3way vale) and 1 W11429989 (Coil) and 2 TJAF1200 (Tube)s and 2 WPW10143759 (Drier)s"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS04
Near Avon Lake, OH 44012
Marie V
Job Details: 05/01/2023
"Cc that the unit is not heating. Confirmed. Found thermostat open. Will need new. ; ordrng 1 WP8304452 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Parma, OH 44134
Bill
Job Details: 05/01/2023
"Cc, no lights. Confirmed cc, opened unit found the lights where not turning on, changed led module in freezer compartment. Tested lights, lights would not come on. Opened Ui panel on deli drawer, found circuit board submerged in water. Dried compartment and disconnected Ui, noticed lights came on. Customer also stated the ice dispenser started working. Order drawer face, Ui, wiring harness, office to follow up with return. Due to drawer face not in stock.; ordrng 1 W10815669 (Door) and 1 WPW10769076 (Ui) and 1 W11170612 (Wire harness)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Cleveland, OH 44120
Jason N
Job Details: 05/01/2023
"Cc unit not washing/spinning outFound unit is connected to only one water source, which is the hot side. There is no valve/supply for cold water supply. Advised customer unit must have a cold water supply to operate properly."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Willoughby, OH 44094
Jason N
Job Details: 05/01/2023
Installed evaporator and drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 6.2oz of r134a(this is the correct amount per service bulletin W11655038). Ran diagnostic test 8 to check frost pattern. Good frost pattern. Started normal ice production cycle. All functions passed. Advised customer to monitor ice production for 24 hours.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Beachwood, OH 44122
Corina B
Job Details: 05/01/2023
CC that the unit does not start. Confirmed ran diag 7-2 phantom fault code. Will need a control and pump and motor. Control is out of stock. Office to reschedule appointment ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Avon, OH 44011
Marie V
Job Details: 05/01/2023
"Replaced water valve, cycled ice maker. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma Heights, OH 44130
David R
Job Details: 05/01/2023
"Replaced FF door switch. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Willoughby, OH 44094
Corina B
Job Details: 05/01/2023
CC that the unit right burner is to high on a simmer. Confirmed. Found the right burner not a true simmer.The screwdriver I have does not fit. 3-32 or 2 mm. Went to Lowes and the shank is not long enough. Will have to order a screwdriver ; schdld next appmnt for 5/4 THU 8
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
Bill
Job Details: 05/01/2023
"Cc water collecting in deli compartment, and unusual noise. Confirmed cc, found water and ice in the deli compartments, tracked water source up to ice maker, removed ice maker. Found small build ups of ice on outer insulation of ice maker. Removed ice and dried ice maker, inspected for any damage to housing and insulation, none found. Reinstalled ice maker, found door to unit out of adjustment, leveled unit. Informed customer to monitor for further water issues, pulled unit out and found cardboard backing to be causing the vibration noise. Secured backing and noise was eliminated. Opt test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Manny
Job Details: 05/01/2023
"Cc that unit is not working, verified and no codes, ran test cycle and unit fills but when switched to agitate motor just hums, found capacitor leaking oil, replaced capacitor with TS#W11395618, opt test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Lorain, OH 44055
Marie V
Job Details: 05/01/2023
"Cc that the unit is making a squeaky noise and taking a long time to dry. , tested unit, replaced dryer kit from T/S. And found front area for lint trap was clogged up. Cleaned up. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland Heights, OH 44121
Joe O
Job Details: 05/01/2023
Cc: not heatingFound thermal cut off open. Needs thermal cut off. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Replaced thermal cut off. Tested. Op test ok ; used 1 279816 (CUTOFF) from stock
We serviced a
MAYTAG DRYER
Model DE308
Near Willowick, OH 44095
Joe O
Job Details: 05/01/2023
Installed belt. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8200YW0
Near Madison, OH 44057
Joe O
Job Details: 05/01/2023
"Cc: squealingFound excessive lint build up in unit. Belt is wearing through pulley. Rollers worn. Needs belt, pulley, rollers, and lint cleared.Advised customer to have venting cleared as well. Advised customer of excessive lint build up in machine, advised of fire hazard, with excessive lint.Customer does not want us to clear lint or repair at this time. ; ordrng 1 WPW10547292 (pulley-idr) and 1 WP8547157 (belt) and 1 4392067 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Ashtabula, OH 44004
Dan H
Job Details: 05/01/2023
"Customer complaint that unit is flashing f2e0 error code, confirmed, no buttons are working, unit needs new control; ordrng 1 W11258611 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Ashtabula, OH 44004
Dan H
Job Details: 05/01/2023
"Customer complaint that door gasket is torn, installed new door gasket, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Manny
Job Details: 05/01/2023
"Cc unit not heating verified and igniter burned out, replaced igniter with Pre id and ran bake test to 350. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Manny
Job Details: 05/01/2023
"Cc that unit is leaking since they bought it 2 years ago and now all her cabinets are damaged and rotted out, pulled unit out and can see lots of water damage on the back of the unit and in front of the cabinets (took pics) set unit to fill to see if any leaks and no leaks found, set u it to drain and spin and as soon as the unit started draining there was lots of water coming through the wall where the stand drain comes out of. Unit is working properly, advise customer to have a plumber fix the pipe but most likely shes going to need a contractor because of all the water damage."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rocky River, OH 44116
Manny
Job Details: 05/01/2023
"Cc unit not getting water, verified and found codes F8e1 for no water, and f9e1 for draining issue, ran test cycle and no water, disconnected the water line under sink and good water pressure, removed valve connector and 124Vac reconnected valve and ran test cycle still no water, customer stated that he has a flood detector on the dishwasher water supply line, removed the inlet hose from the valve and turned on the water and only a few drops, but the label says the valve would reset by disconnecting the water and reconnecting it, unit filling , unit will need a waterline if the issue returns, advise customer to replace the inlet line if the issue returns, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDC4809AWW2
Near Ashtabula, OH 44004
Dan H
Job Details: 05/01/2023
"Customer complaint that unit is not starting, confirmed, found start button not working, unit needs new user interface, customer does not want repair at this time; ordrng 1 W10255079 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Geneva, OH 44041
Dan H
Job Details: 05/01/2023
"Customer complaint that oven is making loud noises during use, started bake for 350 degrees , burner lit, oven heated, no unusual noises heard, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model GZS22IYNPHFS
Near Beachwood, OH 44122
Corina B
Job Details: 04/28/2023
Replaced the control. Steamed the evaporator out. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 04/28/2023
"Cc unit not advancing cycles. F0E5 off balance error code. Customer said even on Drain/Spin, will not spin. Without going through and changing anything. Ran a drain/spin cycle like the customer would. Started at 22 mins, ran properly and was spinning. Let run all the way down to 8 mins, no problems in doing so. Ran a test mode. All components working. Ran a calibration. Looked underneath unit at all wires, all connections good. Put a load of towels in on Quick wash, no extra power option, High Water Option and Fast spin option. Starts at 30 mins, watched. Advised customer of options and making sure correct water level and spin mode is selected. No problems present. All components working correctly. Op Test Ok."
We serviced a
KENMORE DRYER
Model 11096564110
Near Madison, OH 44057
Brian M
Job Details: 04/28/2023
"Cc unit stops running Found motor over heating and shutting down Needs motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44127
Jason N
Job Details: 04/28/2023
Cc unit freezer door not closing all the wayUnit is under RaC additional 1 yr warranty per entitlement Found left side freezer slide mount screw had backed out and was interfering with slide closure. Tightened screw and reassembled freezer drawer. Door closing all the way and sealing properly. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Painesville, OH 44077
Joe O
Job Details: 04/28/2023
"Cc: freezing in ff sectionEntered diagnostics. Found minimum temp for ff section was 18 degrees. Average temp is 32 degrees. Found current temp of ff thermistor is reading 33 degrees. Measured temps at 37 degrees. Per diagnostic, ff section minimum temp is 18 degrees. Needs ff evaporator cover and ice bin door; ordrng 1 W11610999 (Evaporator cover) and 1 W11594927 (Ice bin door)"
We serviced a
GE REFRIGERATOR
Model ZICP360NXBRH
Near Cleveland, OH 44124
Joe O
Job Details: 04/28/2023
"Cc: leaking from upper compartmentCustomer stated they opened the ff door and water started pouring out, down into freezer and leaking out the sides of freezer door. Found no signs of water leaking from compressor compartment. No water or ice on freezer floor. Could not duplicate issue. Advised customer to shut water to unit off if not using ice. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford Heights, OH 44146
Joe O
Job Details: 04/28/2023
Cc: not turning onCustomer stated unit would not turn on. Found gfi tripped to machine. Advised customer per manufacturers the unit is not to be connected to gfi circuits. Tested. Unit functioning as designed. Op test ok
We serviced a
ADMIRAL DRYER
Model AGD4675YQ3
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/28/2023
"Cc: Long dry times/not dryingFound venting plugged, no heat transfer through venting. Little air flow to outside vent. Unit has good heat and air flow. Needs venting cleaned."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Lorain, OH 44053
Marie V
Job Details: 04/28/2023
Cc that the unit light is not working. Confirmed. Replaced light. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Cleveland, OH 44102
Manny
Job Details: 04/28/2023
"Replaced fan and harness, advise customer to allow 24 hrs for temps to equalize. Opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS20
Near North Royalton, OH 44133
Corina B
Job Details: 04/28/2023
Replaced the door. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Newburgh Heights, OH 44105
Jason N
Job Details: 04/28/2023
"Cc unit vibrating water lines when fillingRan diagnostics cycle, found cold side shuddering when valve opens. Replaced inlet valve using truck stock part. Reran valve tests, no abnormal noise or vibration. Op test good. ; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Cleveland, OH 44119
Joe O
Job Details: 04/28/2023
"Cc: not spinning out properlyFound no stored error codes. Ran manual spin. Unit reaching high speed spin. Checked suspension rods, suspension rods weak. Needs suspension rodsCustomer does not want to repair at this time; ordrng 1 W10780045 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM10
Near Lorain, OH 44053
Marie V
Job Details: 04/28/2023
"Cc that unit is not cooling. Took temps in fresh food section temp is 49* and freezer 24*. Found evaporator frozen. Unit is not defrosting. Verify bimetal and heating circuit, has 0.2ohms. Unit will need new control. Replaced control from T/S. Defrosted all ice on evaporator, Set unit to recommended temps and advise cust to allow 24 hours before restocking. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/28/2023
"Defrosted all ice from evaporator, Replaced thermistor, harness, control and front panel. Set to recommended temps. Advice cust to allow 24 hours for unit to get to proper temp. Op test okBrought core for return"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Willoughby, OH 44094
Brian M
Job Details: 04/28/2023
"Can not get blower off shaft of motor Also found belt to be damaged Needs blower and belt and idler ; ordrng 1 WP694089 (wheel) and 1 341241 (belt,drive) and 1 WP691366 (pulley-idr)"
We serviced a
KENMORE DRYER
Model 110.8629453
Near Lakewood, OH 44107
Jason N
Job Details: 04/28/2023
"Installed heater element. Ran dryer op test, good heat. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Lakewood, OH 44107
Jason N
Job Details: 04/28/2023
"Cc unit leaking in left cornerRan wash test, found small droplets coming from left side of unit. Pulled unit out of cabinet space, found lower tub seam separated in a small area and allowing water to surge out when washing. Unit will need tub replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11409866 (Tub-dishwr)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, OH 44116
Jason N
Job Details: 04/28/2023
Cc unit upper track coming apartFound right side upper slide missing bearings. Replaced both right and left side slides using customer supplied parts. Op test good.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near University Heights, OH 44118
Joe O
Job Details: 04/28/2023
"Cc: not heating, cooling light onRan test cycle. Found unit scraping. Found heating element open. Found idler pulley seized. Needs element and idler pulley Customer does not want to repair at this time; ordrng 1 DC97-14486A (Element) and 1 DC93-00634A (Idler pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Avon, OH 44011
Marie V
Job Details: 04/28/2023
"When arrive found new tub has a dent, tun not good. Will need to reorder. Office will contact once they have received eta.Also took pics,; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Parma, OH 44129
Corina B
Job Details: 04/28/2023
"CC that the unit is not dry on a sensor cycle but on a time dry. Confirmed. Checked the airflow outside, good airflow. Put towels in the drum and the towels are not hit the moisture sensor because of the unit being at an angle. the dryer needs to be on a flat surface and raised up in the back to use the sensor. Opt test ok.."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Shaker Heights, OH 44120
Manny
Job Details: 04/28/2023
"Cc unit smell like burnt, verified and no smell, found the bulb burnt out, but no smell, good temps, opt test ok"
We serviced a
MAYTAG DRYER
Model Medb855dc4
Near Willoughby, OH 44094
Brian M
Job Details: 04/28/2023
"Cc motor not running Found motor to be weak and just humming Motor under 10 year warranty but will need belt, idler, and wheel. ; ordrng 1 W11448775 (Motor) and 1 WP697772 (blower wheel) and 1 W11162091 (belt) and 1 279640 (pulley,idler) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Aurora, OH 44202
Brian M
Job Details: 04/28/2023
"Cc unit wont stop making Ice Found switch in ice maker not cutting off when its supposed to Needs icemaker replaced ; ordrng 1 W11397192 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Garfield Heights, OH 44125
David R
Job Details: 04/28/2023
"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5 oz r134a. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Independence, OH 44131
Jason N
Job Details: 04/28/2023
"Cc unit not dispensing fabric softener and unit vibrates badlyReplaced cold water valve using customer supplied pre Id parts for fabric dispense issue. Ran spin and drain test with 5 large, wet towels. Normal vibration during spin. No issues found with unit in spin cycle. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairview Park, OH 44126
Marie V
Job Details: 04/28/2023
"Cc that while washing, drain hose fell on floor. Tried to adjust drain hose. But theres no area to adjusted with ziptie. Cust will buy a type of hanger for drain hose tokeep in place. Unit is working properly. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Parma Heights, OH 44130
Corina B
Job Details: 04/28/2023
Replaced the control. Ran a calibration. Started a cycle. Brought the core back for return. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Shaker Heights, OH 44120
Manny
Job Details: 04/28/2023
"Replaced valve, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 04/28/2023
"Cc unit wont drain then next day it will Found error f9e1, drain pump is over heating and shutting down during wash cycle Needs drain pump ; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Grafton, OH 44044
David R
Job Details: 04/28/2023
"Replaced water line in door. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Solon, OH 44139
Brian M
Job Details: 04/28/2023
Cc unit making noise Found basket shaft damaged Needs basket; ordrng 1 W10554251 (spin basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Maple Heights, OH 44137
Jason N
Job Details: 04/28/2023
"Cc unit ice container broken and ice falling outCustomer does not have a pop, stated RaC made the appointment and they have warranty information. Advised customer to call RaC and have them send over pop information to office. Customer stated they sent her the information and she forwarded it service@fredsappliance.comIce container is broken will need replaced. Customer can install ice container,, no return visit. ; ordrng 1 WPW10558424 (Ice container)"
We serviced a
KITCHENAID MICROWAVE
Model KCMS1555SSS2
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/28/2023
"Cc door wont open Found switch broken ; ordrng 1 WP8205451 (brkt-latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Strongsville, OH 44136
Manny
Job Details: 04/28/2023
"Blower wheel was stripped on shaft and had to cut it off, Replaced motor and wheel, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Ridgeville, OH 44039
David R
Job Details: 04/28/2023
"Replaced heater, fan, thermistor, control. Ran diagnostics, all components working, good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJWH0
Near Seven Hills, OH 44131
Marie V
Job Details: 04/28/2023
"Cc that unit has issues draining. Verify unit, found that water valve is not shutting all the way. Will need new. ; ordrng 1 WP8531669 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA02
Near Gates Mills, OH 44040
Brian M
Job Details: 04/28/2023
Installed mullion OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Corina B
Job Details: 04/28/2023
Replaced the pump. Tested. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Burton, OH 44021
Brian M
Job Details: 04/28/2023
Cc of smell during rinse cycle Inspected unit no damage found Ran auto test unit functioning properly Didnt find anything abnormal nothing to report
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44110
Corina B
Job Details: 04/28/2023
"Replaced the Gearcase, wash plate, harness and the cam. The cam we order never showed. Replaced from t/s. Ran a calibration. Started a normal cycle. Opt test ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near South Amherst, OH 44001
David R
Job Details: 04/28/2023
Cc unit beeping. Found water in drip pan causing overfill switch to activate. Water is soapy. Found a lot of soap/suds buildup in bottom of washer. Used vinegar to try and dissipate suds. Let customer know about suds and using right detergent. Running cycle to get rid of suds. Also leveled unit. Customer to monitor. Unit good. Op Test Ok.
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Amherst, OH 44001
David R
Job Details: 04/28/2023
"Customer said unit not spinning. Came across more problems when trying to repair. Found belt slipping off not staying on. Agitator not coming off, most likely will have to break off. Motor when spun by hand is making grinding noise. Ordering belt, agitator and motor. ; ordrng 1 WH49X27325 (Agitator) and 1 WE12X27300 (Belt) and 1 WH49X27319 (Motor kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elyria, OH 44035
Marie V
Job Details: 04/28/2023
"Cc that the unit is making a loud noise. Ran diag f0e5, unit is making a noise while agitating. Tilted unit found cam stripped. Will need new and motor, gearcase, agitator . ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10890624 (Motor) and 1 WP3951744 (Agitator)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/28/2023
"Cc: not heatingRan test heat. Found unit buzzing. Found unit pulling 12 amps. Needs magnetron and diodeCustomer does not want to repair at this time; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Highland Heights, OH 44143
Joe O
Job Details: 04/28/2023
"Cc: not washing lower rackF9e4(diverter lower spray arm failure). Found diverter motor is receiving proper power, not diverting water to lower rack. Needs sump assembly; ordrng 1 W10861526 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500EBS3
Near Olmsted Falls, OH 44138
Manny
Job Details: 04/28/2023
"Cc unit not igniting and when it does smells like gas, verified and set u it to bake at 350 and no sparks on oven igniter, but can hear sparks somewhere on the back, pulled unit out and removed the back cover and set to bake saw sparks from spark module onto cabinet and somewhere along the harness, And a resistor on the module looks like it had a flash burn. Unit needs control spark module, harnesses and igniter.; ordrng 1 W11162730 (module-spk) and 1 W11161843 (harns-wire) and 1 WPW10324262 (igntr-oven) and 1 W11088878 (cntrl-elec) and 1 W10908902 (Main harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZO
Near Chardon, OH 44024
Joe O
Job Details: 04/28/2023
Installed hinges. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Beachwood, OH 44122
Jason N
Job Details: 04/28/2023
"Installed wash motor/pump. Ran wash test, check for leaks. No leaks. No abnormal sounds. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near North Olmsted, OH 44070
Manny
Job Details: 04/28/2023
Cc door dented verify and Ff door dent no scratches they use touch up to cover the scratches on the cabinet ; ordrng 1 LW10677207 (dor-fip)
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Jefferson, OH 44047
Brian M
Job Details: 04/28/2023
Cc of noise found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 04/27/2023
"Cc unit stops in mid cycle and faults codes f6e2 and f6e3Checked voltage to unit, good at 123v and correct polarity. Advised customer communication faults will require one or both controls to be replaced. ; ordrng 1 W10861510 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland, OH 44109
Manny
Job Details: 04/27/2023
"Cc icemaker not working properly, verified and no ice notice that water line coming from the front of the unit going back through the right side but kinked underneath the unit, un kinked line and ice maker filled, advise customer to monitor the unit and if no ice its made unit will need ice make replace. And advise him to move the supply line to the back of the unit, since its in the front and if we have to pull the unit out theres a chance that the like can break.; ordrng 1 W10882923 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Columbia Station, OH 44028
David R
Job Details: 04/27/2023
"Cc unit FF not cooling properly. Found frosted up FF evap cover, fan not working. Thermistor out of range, no SPs. Will need evap cover assembly. ; ordrng 1 W11395558 (FF Evap assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, OH 44070
Angel
Job Details: 04/27/2023
"Cc that unit has not made ice. Verified fill tube again and it was frozen again.Called tech spoke with Chris explained issue and asked if there was any air escaping from the rear of ice box and fill tube area I stated NO and he stated that the only thing he can think of is that and if thats good unit is not repairable because we have changed everything that has to do with the ice maker we changed fill tube heater 3 times, main board 2 times, water valve, user interface, ice maker and fascia heater as well. Explained to customer and he said he will contact his warranty as well."
We serviced a
KITCHENAID RANGE
Model KERH507YBL1
Near Highland Heights, OH 44143
Corina B
Job Details: 04/27/2023
Replaced the bake element. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Grand River, OH 44045
Joe O
Job Details: 04/27/2023
"Cc: long dry times, noiseFound roller worn. Installed dryer repair kit. Found unit has good heat and air flow. Found outside vent flaps not opening completely. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2023
"Cc: leakingFound door is not sealing, allowing water to pass through. Door not closing completely. Needs hinges, gasket, latch and strikeHinge out of stock. Office to reschedule ; ordrng 1 W11613573 (Hinge) and 1 W11613572 (Hinge) and 1 WPW10274884 (door latch) and 1 W11498831 (Gasket) and 1 WP8580309 (door latch strike)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, OH 44119
Jason N
Job Details: 04/27/2023
"Cc unit making little iceFound ice maker only making a couple cubes per batch. Ran manual ice maker cycle, ice maker filling with water but only enough to fill part of the ice mold. Adjusted water fill on ice maker for more water. Advised customer to monitor ice production. If adjustment does not increase ice production, they she will need to have a plumber check water pressure into unit."
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Avon, OH 44011
Marie V
Job Details: 04/27/2023
"Cc that the door wont close. Confirmed, the hinges came off place. Adjusted hinges and set door back in to proper spot. Tested unit, runs good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2023
"Cc: not spinning properlyFound hub stripped. Cannot remove washplate. Needs hub and wash plate.Advised customer gear case could potentially need replaced as well. Customer does not want to repair at this time ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS5
Near Bay Village, OH 44140
Marie V
Job Details: 04/27/2023
"Cc that unit has an error code f8e5 and unit shuts off and comes back on. Unit is getting power, but non responsive, verify control and found one of the connector loose, check the resistance on the sensor is 12kohms. Should be around 10kohms by tech sheet. Unit will need control and recommended replacing sensor as well. Cust will call kitchen aid to see if they help. Unit is only 1 year old and few months. ; ordrng 1 W11413135 (Control) and 1 W10536989 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GLDT690TWW00
Near Westlake, OH 44145
Marie V
Job Details: 04/27/2023
"Replaced top spray arm. Cust said that u it had a broken glass inside to make sure no glasses. Found a piece of glass at the bottom. Removed and tested unit, drains good no noises. Op test ok"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Diamond, OH 44412
Brian M
Job Details: 04/27/2023
Fixed panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Streetsboro, OH 44241
Brian M
Job Details: 04/27/2023
Cc unit not staying as cold Found temp to be 41 and selector is at coldest point Can not get unit to come out of defrost Needs thermostat ; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Perry, OH 44081
Dan H
Job Details: 04/27/2023
"Customer complaint that unit is not always draining, ran diagnostics found f5e2(lock failure) and f0e2(oversuds) error codes, Ran test cycle, door locked, unit filled, unit drained, unit spun, found spin speed turned off, turned on, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Painesville, OH 44077
Dan H
Job Details: 04/27/2023
"Installed new door handle, op test good"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Painesville, OH 44077
Dan H
Job Details: 04/27/2023
"Installed new temperature switch, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/27/2023
"Customer complaint that unit is not cooling temperature in both sections at 74 degrees, evaporator fan is running, compressor and condenser fan are running, nitrogen tested system, found leak at factory lokring to condenser, recovered refrigerant, installed filter drier and repaired leak, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 68g of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W11109499 (Drier), 1 Tjaf1200 (Lokring), 1 W10890125 (Lokring), 1 W10890121 (Lokring), 1 W10890117 (Lokring), and 1 W10890131 (Lokring) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2023
Cc dispenser not closing Found unit functioning properly but customer not pushing hard enough to close it