We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44134
Gabriel P
Job Details: 02/17/2022
Found defrost sensor open ordering ; ordrng 1 W11581973 (Harrness)
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Cleveland, OH 44102
Marie V
Job Details: 02/17/2022
Cc that the unit is loud when spinning. Confirmed. Unit will need new bearings. Found that front of the tub is not longer available. ; ordrng 1 W10250806 (Tub kit) and 1 WPW10159904 (Drum asm) and 1 W10190573 (Tub front not available)
We serviced a
SAMSUNG DRYER
Model Dve50r5400v/A3
Near Aurora, OH 44202
Brian M
Job Details: 02/17/2022
"Cc no heat Found heater open Needs heater kit ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near Willoughby, OH 44094
Corina B
Job Details: 02/17/2022
"Cust showed pop, sent pic CC that the unit lights does not turn off. Confirmed. Checked the power at the lightbulb 120 volts when on and off. Will need a new control, holder and bulb. Office to reschedule. ; ordrng 1 W11544456 (Control) and 1 W10210871 (Holder) and 1 8206232A (Bulb)"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Independence, OH 44131
David R
Job Details: 02/17/2022
"Cc unit making banging noises. Took a look underneath and can see gearcase started to leak through components. All leaking on components, Ordering drive system components, splutch, slider, gearcase, rotor.*** requesting double labor ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)"
We serviced a
GE DISHWASHER
Model GDF640HSM00SS
Near Avon Lake, OH 44012
Angel
Job Details: 02/17/2022
Cc that unit was not draining. Tested and would not drain. Had to remove unit from spot to get to drain pump found drain pump impellers with plastic rapped around it removed and tested and started draining as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mentor, OH 44060
Joe O
Job Details: 02/17/2022
Cc: leaking from underneathFound drain pump screw missing. Drain pump moving wire a hole in drain hose. Needs drain pump screws and internal drain hose. ; ordrng 1 W11553446 (Internal drain hose) and 2 WPW10004910 (screw)s
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Maple Heights, OH 44137
Jason N
Job Details: 02/17/2022
"Cc unit not spinning out clothesRan diagnostics, found code f7e1 for basket speed fault. Ran auto test, when unit started spin cycle, pulsed and stopped. Lid did not unlock. Replaced shift actuator using truck stock part. Reran auto test, all functions passed, proper spin and lid unlocked after cycle. Op test good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW0
Near Brooklyn, OH 44144
Gabriel P
Job Details: 02/17/2022
"Found shaft and bearings making noise customer knew the value of repair they will not fix,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Aurora, OH 44202
Brian M
Job Details: 02/17/2022
Found that I didnt align tube with icemaker Fixed issue OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Independence, OH 44131
David R
Job Details: 02/17/2022
Cc unit will not lite you or heat up correctly all the time. Tested. Did not come on the first couple times. Went and found the spark ignitor bent and not making good contact. Ordering ignitor ; ordrng 1 WP9758079 (Bake ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Conneaut, OH 44030
Dan H
Job Details: 02/17/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 0 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, bimetal is open, unit needs new bimetal and evaporator defrosted; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details: 02/17/2022
Cc: humming noiseFound diverter buzzing when cycling. Needs sump assemblySump assembly out of stock. Office to reschedule; ordrng 1 W11416362 (Sump assembly)
We serviced a
CROSLEY WASHER
Model CAW38125HW0
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/17/2022
"Replace control,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
Marie V
Job Details: 02/17/2022
Took pop. Cc that the unit does not fills with enough water to wash the clothes and that it made a loud noise on spinning. Ran diag found error code F2E1 stuck key F5E3 lid unlock fault. Replaced lid lock from T/S. Started a cycle with sheets on bulky. No unusual noises at this point. . Op test ok; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Fairview Park, OH 44126
Marie V
Job Details: 02/17/2022
Cc that they set the right front burner on low but still heats up too much. Confirmed when set the burner to low it stays red hod. Replaced switch. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, OH 44133
David R
Job Details: 02/17/2022
Talk to customer over phone. Ordering parts out and calling techline after repair if needed. ; ordrng 1 W11175576 (Panel) and 1 W11552018 (Control)
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/17/2022
"Cc unit not spinning Found error sd Found unit not draining properly Unit needs bearing Drain pump and tub hub; ordrng 1 WPW10409079 (pump-water) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Wickliffe, OH 44092
Corina B
Job Details: 02/17/2022
CC that the unit is leaking. Started a cycle could not find a leak. The basement water has water marks took a pic. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS0
Near Avon Lake, OH 44012
Angel
Job Details: 02/17/2022
Was going to replace seals on ff section doors and the seals were the right part number but wrong size the original one is about 16 1/2 x 42 1/2 the ones they sent are about 31 1/4 by 40 and its only for the ff section one the freezer one is good and was installed as well; saved tckt
We serviced a
GE DISHWASHER
Model GDT225SSL0SS
Near Mayfield Heights, OH 44124
Manny
Job Details: 02/17/2022
"Cc unit door dont close, found left hinge bent out a little put a screw driver behind hinge and push on hinge door is closing, opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Ashtabula, OH 44004
Dan H
Job Details: 02/17/2022
"Customer complaint of ice build up on upper left corner of evaporator , unit unplugged when tech arrived, plugged in, compressor and condenser fan are running, evaporator fan is running, no frost pattern forming on evaporator , system is in a 15, nitrogen tested system, no leaks, unit needs new filter drier; ordrng 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, OH 44060
Joe O
Job Details: 02/17/2022
Cc: not washing completelyFound error codes fAe2(vent electrical problem). Ran diagnostics test cycle. Found no pressure from sump assembly. Needs sump assemblySump out of stock. Office to reschedule; ordrng 1 W11416363 (Sump assembly)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford Heights, OH 44146
Jason N
Job Details: 02/17/2022
"Cc unit not starting cycle.Ran diagnostics, found codes f7e4 for basket reengagement fault and f6e3 for Acu cannot hear Mcu communication fault. Ran auto test, shifter is not shifting into spin mode. Checked all connections and shifter. All checked good. Tested power from control board when shifting engaged, intermittent power from control, 121v when shifted, but often times 0v, and unit codes f6e3 again. Unit needs main control. Not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Strongsville, OH 44149
David R
Job Details: 02/17/2022
"Replaced main control. Ran diagnostics, good. Ran normal cycle. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/17/2022
Ice maker not cycling intermittently ordering ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Avon Lake, OH 44012
Angel
Job Details: 02/17/2022
Replaced valve. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fairview Park, OH 44126
Marie V
Job Details: 02/17/2022
Cc that the unit door opened too much. Verify all parts for door are installed. Good. Explain cust that the door cam is there to help the door open and when you close it to close better. The braked is present and unit door stops when it has to stop. The unit is working properly. Leveled unit . Op test ok
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/17/2022
Cc no power Reset power to control Unit turned on Ran test cycle OP Test Ok Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Novelty, OH 44072
Brian M
Job Details: 02/17/2022
"Cc ice block on back wall Found unit not sealing properly and will need cover and fan kit ; ordrng 1 WPW10501260 (cover-evap), used 1 SHIPPING (shipping and handling) from stock, ordrd 1 W11033168 (harns-wire)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, OH 44057
Dan H
Job Details: 02/17/2022
"Customer complaint of screeching noise, confirmed, installed new belt and pulley, op test good"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near University Heights, OH 44118
Manny
Job Details: 02/17/2022
"Cc unit making a squeaking noise, ran diagnostics cycle found no error codes, ran test cycle hear a belt like squeaking noise, pulley looks like belt been slipping on it, replaced cam and shifter, ran test cycle opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sheffield, OH 44054
Angel
Job Details: 02/17/2022
Arrived at home and did not notice i had to check on part and part has not been delivered yet. Called office and MP scheduled it for tomorrow morning. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Cleveland, OH 44113
Manny
Job Details: 02/17/2022
Cc I order the control just need it installed. Installed main control ran diagnostics cycle opt test ok
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Madison, OH 44057
Joe O
Job Details: 02/17/2022
Installed burner. Burner still stuck on high. Needs infinite switchSwitch out of stock. Office to reschedule; ordrng 1 W10857622 (switch-inf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Strongsville, OH 44149
David R
Job Details: 02/17/2022
"Cc unit on top FF shelf will sometimes freeze, top FZ shelf will become from frosty. Checked FF top shelf and items are blocking the back wall and right in front of damper. Let customer know that there is a sign back on the top shelf about air flow and blocking air vents can cause uneven cooling and top shelf to freeze."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sheffield, OH 44054
Angel
Job Details: 02/17/2022
Arrived at home and did not notice i had to check on part and part has not been delivered yet. Called office and MP scheduled it for tomorrow morning. ; saved tckt
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Gates Mills, OH 44040
Brian M
Job Details: 02/17/2022
"Cc no cool Found compressor not running Used compressor tester, compressor started Replaced inverter using back truck stock OP Test Ok ; used 1 WR87X29409 (Inverter (backstock)) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2827WB02
Near Solon, OH 44139
Jason N
Job Details: 02/17/2022
"Cc unit upper oven temps not accurate and door glass needs cleaned Removed both upper and lower doors, split doors to clean inner glass. Reassembled door and ran bake test on upper oven to 350 degrees. Let preheat and cycle, calibrated upper oven +10 degrees. Let recycle. Recorded temperatures, reading 364 degrees. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH21F7HWB
Near Madison, OH 44057
Dan H
Job Details: 02/17/2022
"Customer complaint that door is not sealing, found bottom panel of cabinet bent out preventing door from sealing(see pic), cabinet cannot be repaired, unit is non repairable"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XES1
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/17/2022
"Cc unit not cooling in refrigerator section Found no airflow from damper opening, damper operation is good. Evaporator fan in freezer not running, checked power to fan motor from control board, good at 115v. Unit needs evaporator fan motor. ; ordrng 1 W11024089 (Evaporator fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44135
Manny
Job Details: 02/17/2022
"Cc unit no working correctly and cooling is off, cux stated her great grandchild was playing with the UI, qtCalled techline to report findings spoke to Leon to report findings, unit is working as designed. Showed customer how to avoid turning the cooling off"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Ashtabula, OH 44004
Joe O
Job Details: 02/17/2022
"Cc: loud operation, running rough, no ice, not maintaining freezer tempsFound temps in ff section at 41 degrees, freezer at 7. Customer stated they was away for a while and had removed everything from freezer. They stated unit making loud noise when running. Stated unit was running rough yesterday and they had everything removed from unit. Stated they just restocked unit. No abnormal noises. Advised customer unit will not maintain temps if empty due to defrost cycle. Ran diagnostics, tested fans, and compressor. Compressor is not excessively loud. Fans all check good. Could not duplicate issue. Unit functioning as designed. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2644KF2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/17/2022
Diagnose unit and started working as design cannot duplicate issue is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/17/2022
"Cc that the unit is making a Clicking noise and that noise was not before. Confirmed on auto test. Ran diag found error code f7e6 motor fault. Found shifter off place. Replaced from T/S also unit had another drain hose installed, ask cust for original and replace that for her. Explain that drain hose need to be the original to avoid future issue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near North Ridgeville, OH 44039
Angel
Job Details: 02/17/2022
"Replaced gearcase belt control and valve ran calibration and auto test unit would not agitate replaced shifter but did not work will need capacitor ordering part.; ordrng 1 W10804664 (Capacitor), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Montville, OH 44064
Brian M
Job Details: 02/17/2022
Cc of errors F6e2 f6e3 Needs ui and control ; ordrng 1 W11135392 (cntrl-elec) and 1 W11135391 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Dan H
Job Details: 02/17/2022
"Customer complaint that water is leaking into ice bin, confirmed, found evidence of leaking valve, unit needs new valve ; ordrng 1 WPW10341329 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Mentor, OH 44060
Corina B
Job Details: 02/17/2022
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 Tjaf1200 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Wellington, OH 44090
David R
Job Details: 02/17/2022
"Icemaker, dual valve and main control replaced. Still icemaker not getting water. Called techline, not getting 120 to valve for icemaker. Found pinched wires. Up top above lights getting 120 both sides tan to white. Wires go into cabinet. Non repairable, techline documented and will contact customer and go through next steps with them. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/16/2022
When running diagnostic test pump start running but in few minutes later it stop but all led lights stay on then try opening door and closing it and it start back up check latch it looks ok then try Normal cycle and still stop in 20 and it doesnt run unless open door but it will stop again so ordering control and latch spoke to bj senior tech advise me to replace does parts ; ordrng 1 W11305296 (Control) and 1 WPW10653840 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Bedford, OH 44146
Jason N
Job Details: 02/16/2022
"Cc unit not agitating or spinningRan diagnostics, found code f7e1. Checked under unit, found belt had come off pulley. Replaced drive belt and splutch assembly using customer supplied pre Id parts. Ran auto test, all functions passed. Had customer start clothing load, unit sensed, filled and started agitating. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bay Village, OH 44140
Gabriel P
Job Details: 02/16/2022
"Steam evaporator,and replace harness,opt test ok"
We serviced a
MAYTAG WASHER
Model HAV2558AWW
Near Westlake, OH 44145
Marie V
Job Details: 02/16/2022
"Cc that the unit is not filling up with cold water when is set to cold, cold. Started unit but it starts to fill with hot too. Explain cust that the temp control is set to on so unit will fill up at a certain temp. Shut the temp selector off unit starts to fill up with cold when set to cold and warm when is set to warm. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Westlake, OH 44145
Marie V
Job Details: 02/16/2022
Cc that the fresh food section is not cooling properly and found frost on evap. Took temps 44* verify thermistor resistance is out of range. Will need to be replaced. ; ordrng 1 W10316760 (Thermistor) and 1 W11098695 (Evaporator cover)
We serviced a
MAYTAG WASHER
Model LAV3600AWW
Near Cleveland, OH 44135
Marie V
Job Details: 02/16/2022
"Cc that the unit will lean water while not in use. Water valve is not shutting all the way allowing water to enter the basket when no in use. Unit will need water valve.; ordrng 1 WP22002360 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM04
Near Cleveland, OH 44115
Manny
Job Details: 02/16/2022
"Cc unit not cooling temp in RC 41 degrees and freezer 7 degrees compressor is running kind of loud, system has bee tap already, hooked my gauges and low side has 20psi resting, plugged in unit pressure wont move from 20psi. Spoke to BJ ran a few more test determine that unit compressor is weak, unit will need a seal system repair. Maintenance informed me that this should be covered by wpl since they ha a service contract, spoke to Maddie and all 3 jobs came in as self paid no warranty. Informed customer that we will need proof of service contract or we have to collect for service today.; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv filter drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER GAS
Model WGD8600YW0
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/16/2022
Cc: squeaking noiseRan test cycle. Checked rollers. Checked blower. Could not duplicate issue. Op test ok
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUBFL242HL00
Near Beachwood, OH 44122
Jason N
Job Details: 02/16/2022
"Cc unit not workingRan m/s, unit under Jennair 24mo warranty Found unit not powered up. Checked voltage at receptacle, 0v. Used extension cord and plugged unit into another receptacle, unit powered on normally. Advised customer to contact an electrician to inspect outlet receptacle."
We serviced a
KENMORE OTR MICROWAVE
Model 790.8037331
Near Geneva, OH 44041
Dan H
Job Details: 02/16/2022
"Installed new keypad, op test good"
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Cleveland, OH 44124
Jason N
Job Details: 02/16/2022
"Installed icemaker, ice maker cycled and filled mold with water. Op test good."
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Geneva, OH 44041
Dan H
Job Details: 02/16/2022
"Installed new pulley and rollers, op test good"
We serviced a
ELECTROLUX REFRIGERATOR
Model E32AR85PQSC
Near Painesville, OH 44077
Corina B
Job Details: 02/16/2022
"CC that unit is not cooling. Confirmed. 77*. No fans are running. Turned power off the compressor and fans turned on. Waited 10 minutes no frost pattern. Will need a new evaporator and compressor. ; ordrng 1 297414901 (Evaporator) and 1 297411155 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/16/2022
CC that there is frost on the freezer and the ice drops to the ground. Confirmed. Found the gasket not touching the frame. Steamed out the freezer. The lower bin not sitting properly causing the door to not shut properly. The light switch was closed shut to have the ice maker cycle when the door is open. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mentor, OH 44060
Joe O
Job Details: 02/16/2022
"Cc: no iceFound temps in ff section at 37 degrees, freezer at -3 degrees. Found no ice maker error codes. Found fill tube heater receiving 12vdc. Ran harvest and fill. Unit not filling. Bypassed ice maker. Ran fill into cup water valve releasing water. Fill tube frozen. Needs control; ordrng 1 W11224256 (cntrl-elec)"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HZ08
Near Avon, OH 44011
Marie V
Job Details: 02/16/2022
"Cc that unit will not power on. Called BJ help ,e diag, unit will need new board, office will contact once they have eta on part.; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG97US6HS00
Near Westlake, OH 44145
Gabriel P
Job Details: 02/16/2022
"Found Wrong cap on burner correct issue,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/16/2022
"Replace console,opt test ok"
We serviced a
FRIGIDAIRE DRYER
Model FDE336RES2
Near Kirtland, OH 44094
Corina B
Job Details: 02/16/2022
Cust has no power. Reschedule for end of the day.; schdld next appmnt for 2/16 WED 2-5
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Elyria, OH 44035
David R
Job Details: 02/16/2022
"Cc grinding noise. While both agitating and spinning. Took off shield to look at motor. Found an extra motor screw laying on shield and grinding up on belt causing weird sound. Removed, corrected, tested, good, op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS2
Near Columbia Station, OH 44028
Marie V
Job Details: 02/16/2022
Replaced drain hose and drain pump. Tested unit. Drains good. Op test ok
We serviced a
KENMORE WASHER
Model 110.2235251
Near Grafton, OH 44044
Marie V
Job Details: 02/16/2022
Replaced hub. Calibrated unit. Ran auto test. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQ0
Near Ravenna, OH 44266
Brian M
Job Details: 02/16/2022
Installed igniter Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Angel
Job Details: 02/16/2022
Replaced console and latch ran test on washer. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, OH 44012
Angel
Job Details: 02/16/2022
Cc that unit would just keep dripping when washer was off. Found unit dripping replaced inlet valve. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near South Euclid, OH 44121
Jason N
Job Details: 02/16/2022
"Cc unit agitator not working due to it coming apartConfirmed agitator top half came off, bolt still connected to base half. Replaced all top half agitator parts using customer supplied pre Id parts. Ran diagnostic cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Joe O
Job Details: 02/16/2022
"Cc: out of balanceFound basket out of balance. Basket will not center. Need basketCustomer does not want to repair at this time.; ordrng 1 W10752719 (basket), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Willowick, OH 44095
Joe O
Job Details: 02/16/2022
"Arrived. Unit not running, no fans no compressor. Temps at 60 degrees in both compartments. Found inverter board failed. Replaced with customer supplied inverter. Unit started. Unit cooling advised customer to allow 24 hours for temps to adjust, and monitor for 48 hours after that. Op test ok; ordrng 1 W10843055 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near South Euclid, OH 44121
Jason N
Job Details: 02/16/2022
"Cc unit refrigerator section not coolingCustomer stated freezer works fine but things are going bad in refrigerator section. Found no airflow to ff section, evaporator fan is not running. Pulled evaporator cover, checked power to evaporator fan motor, good voltage at 121v. Unit needs evaporator fan motor. Replaced using truck stock. Cleared ice from evaporator drain tray and air passages. Fan motor running, good airflow to ff section. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
KENMORE WALL OVEN
Model 790.49069401
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2022
"Found no power to element now, unit needs new relay board; ordrng 1 316429800 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2022
"Customer complaint that unit is leaking, confirmed, water leaking passed lower seal, unit needs new lower seal and spray arm; ordrng 1 W10837249 (Spray arm) and 1 W10909089 (Lower seal)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near North Ridgeville, OH 44039
David R
Job Details: 02/16/2022
"Cc unit is not turning on, no display. Customer said this is the second OTR microwave that he got and same issue. No display. Power coming from outlet. 120 going to filter board and coming from as well. Would order and replace control board and filter board. Customer said he is taking unit back up to store and exchanging for new one. ; ordrng 1 W10849829 (Control) and 1 W11173819 (Display control) and 1 W10422269 (Filter)"
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Parma, OH 44134
Manny
Job Details: 02/16/2022
"Cc unit not heating properly. Set unit to normal dry unit is heating, removed vent and took temp and good heat, cant check the outside vent because its under the deck, unit doesnt have proper airflow, advise customer to clean vent and if they still have any issues to give us a call and we take another look, unit is working as designed opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Chardon, OH 44024
Corina B
Job Details: 02/16/2022
"Replaced the control. Opt test ng. Will need a pump and motor. ; ordrng 1 W10902372 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Amherst, OH 44001
Marie V
Job Details: 02/16/2022
"Cc that the unit is not cold enough. Unit is set to coldest , 34* fresh food and 8* on freezer. Good frost pattern on evap. Called bj, Unit will need thermostat .; ordrng 1 WPW10511937 (Thermostat)"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Columbia Station, OH 44028
Marie V
Job Details: 02/16/2022
Replaced control board. Ran auto test and calibration. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Ravenna, OH 44266
Brian M
Job Details: 02/16/2022
Recovered refrigerant Installed process stub and filter drier Pressure tested with nitro 150 psi no changes in 10 min Ran 28 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 10 normal frost pattern OP Test Ok Advised to let cool for 48 hours Customer never received control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2022
"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged in, compressor and condenser fan started, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, part is out of stock so not scheduling return appointment ; ordrng 1 W11546605 (Evaporator) and 1 W108843121 (Drier)"
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2022
"Installed new bellow, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Willowick, OH 44095
Joe O
Job Details: 02/16/2022
Installed drain hose. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Westlake, OH 44145
David R
Job Details: 02/16/2022
Replaced drain pump. Found broken glass as well. Roller wheels not needed. Can issue refund for them. Ran and let unit drain multiple times. Op test ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/16/2022
Found the door has 2 inner glass. Will need a inner glass and screws. Office to reschedule appointment ; ordrng 1 W11379948 (Spacer) and 1 W11339500 (Glass) and 4 W10777162 (Screw)s and 4 WPW10031790 (Screw)s and 1 W11025120 (Trim)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS2
Near Richmond Heights, OH 44143
Corina B
Job Details: 02/16/2022
"CC that the screen is blank. Confirmed. Checked the outlet!good. Checked the fuse,god. 0 volts going to the main control. Wil need a main control and filter board. ; ordrng 1 W11552018 (Control) and 1 W10422269 (Filter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Manny
Job Details: 02/16/2022
"unit looks like it was taken apart by someone and not put together right they left the motor without clamps motor gat damaged and blower wheel is shatter, there is a few screw missing and front panel clips are broken, the lint shut got damaged by blower wheel. Unit needs a motor and clamp, motor mount, wheel, both front clips, lint shut, screws. Damaged was caused by unit not put back together right.; ordrng 2 W10854425 (clip)s and 1 279827 (Drive motor) and 1 WP3404162 (clamp) and 1 WPW10121316 (clamp) and 2 WP3390631 (Panel screws)s and 1 W11117429 (chute) and 1 WP694089 (wheel) and 1 WP348780 (base)"
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Cleveland, OH 44110
Corina B
Job Details: 02/16/2022
CC that the unit stopped working. Confirmed. Found the basket fill of water. Ran diag F9e1 long drain. Checked the power at the control 120 volts to the pump. Ohmed out the drain pump 15.3 ohms. Removed the drain pump found a stick stuck in the pump. Tested the manual drain. Ran a calibration. Opt test ok
We serviced a
AMANA RANGE
Model AGR5835QDB
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/16/2022
"Found weak ignitor replace from t/s ,opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/16/2022
"Found a crack on motor pulley and also found drain pump harness snap and wants I use a wire nut pump still did not drain and also had few new error f7e1 tachometer and f7e7 motor didnt reach rpm and f7e6 motor circuits open and f9e1 Lon drain so ordering drain pump +harness +motor ,and control ; ordrng 1 W11543998 (Control) and 1 W11399437 (Drain pump) and 1 W11026785 (Motor) and 1 W11591637 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Strongsville, OH 44136
David R
Job Details: 02/16/2022
Hooked up power. Ran all components. All components test good. Normal sounds from drain pump and wash motor. Nothing stuck. Good. Unit is working. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Westlake, OH 44145
Angel
Job Details: 02/16/2022
"Rep,aced thermistor and set temperature to recommended asked customer to wait for the temperature to settle. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Willowick, OH 44095
Joe O
Job Details: 02/16/2022
Installed actuator and arm. Nozzle broke when removing due to fragile plastic. Needs nozzleCustomer to install; ordrng 1 WP8181712 (nozzle)