Service History 146

We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Parma, OH 44134
Corina B
Job Details: 03/26/2021
"Replaced the gearcase, shifter, motor, capacitor, hub, belt. Found the washplate splines worn. Will need a new washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10752187 (Screw), used 1 W10528947 (HUB) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/26/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Grafton, OH 44044
David R
Job Details: 03/26/2021
"Cc unit making noise while bake. Also found door hitting cabinet on side, moved unit out an inch so it can clear and not hit. Called techline. Said to file down bracket or bend bracket legs back a little. Can help dampen squeaks. Tried what tech line said. Good. Dampen sound. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ
Near Beachwood, OH 44122
Jason N
Job Details: 03/26/2021
"Cc unit door uneven, and swinging outAdjusted RH door using wheel adjustments to minimize swing out. Adjusted leveling using RH door jack bolt. Customer states its better. Advised him door will swing out when reaching a certain point due to door cam mechanism. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJB0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 03/26/2021
Cc: not dispensingFound dispenser plug disconnected. Reseated connection. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Chesterland, OH 44026
Brian M
Job Details: 03/26/2021
Cc unit not freezing in freezer Found evap to have ice ball on cap tube Will need sealed system repair Evap compressor and drier ; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TB0
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/26/2021
I found Ice by the fan remove the ice unit tested good
We serviced a
WHIRLPOOL WALL OVEN
Model n/a
Near Avon, OH 44011
Gabriel P
Job Details: 03/26/2021
Cc that oven was making a unusual sound. Verified and found metal panel by blower making contact causing it to vibrate and making the sound. Tightened the screws and fixed issue. Also wall oven does not have the model and serial number on unit. Opt test ok. AT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, OH 44147
David R
Job Details: 03/26/2021
"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5 r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps.; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4EW01
Near Fairview Park, OH 44126
Dan H
Job Details: 03/26/2021
"Customer complaint that door handle is loose, tightened, op test good"
We serviced a
GE MICROWAVE
Model PEB1590DM1BB
Near Westlake, OH 44145
Gabriel P
Job Details: 03/26/2021
"Cc that microwave is not activating. Found primary inter lock switch open tried jumping the the wires and started functioning. Will need to order the switch.; ordrng 1 WB02X21787 (Switches holder) and 1 WB24X10047 (Primary switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/26/2021
There is a tremendous amount of calcium buildup inside the dishwasher I recommended a customer to get roughly 4 bottles of sealer and to let various components of the dishwasher soak so the CLR can dissolve the calcium you should test fine afterwards
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near South Euclid, OH 44121
Joe O
Job Details: 03/26/2021
"Cc: oven not heatingFound terminal block shorted out. Needs terminal block kit and cord. Replaced terminal block and cord. Ran test bake. Op test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRF736SDAM14
Near North Olmsted, OH 44070
Dan H
Job Details: 03/26/2021
"Customer complaint that freezer section is leaking and door will not open, confirmed, found evaporator drain tube clogged, cleared, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rock Creek, OH 44084
Jeff M
Job Details: 03/26/2021
The gear case lost most of its oil saturated a lot of the components or need the machine in the hub assembly stripped out needs multiple parts. 2 count ; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W10913953 (Actuator) and 1 W10528947 (Hub)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Olmsted Township, OH 44138
Dan H
Job Details: 03/26/2021
"Customer complaint that upper oven temperature is 50-75 degrees too cold, oven temperature sensor tests good, started bake for 350 degrees , temperature after preheat at 320 degrees, adjusted temperature offset up 30 degrees, op test good"
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Avon, OH 44011
Gabriel P
Job Details: 03/26/2021
Cc that when turning the inner burner of the dual burner it would turn on the outer part. Verified and tested unit but could not duplicate issue. Explained to customer that when the inner burner on the dual burner is on it will warm up the outer part of the burner and will need to be careful not to touch it when on. Unit is working as designed.Opt test ok.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Berea, OH 44017
Dan H
Job Details: 03/26/2021
"Customer complaint that unit is not working and making noise, started normal dry cycle, unit started and heated, heard rattling from blower wheel housing, tightened up, no noise, installed moisture sensor harness, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near North Ridgeville, OH 44039
Corina B
Job Details: 03/26/2021
"CC loud noise. Found ff evaporator iced over. Will need wiring harness, control, and ui. ; ordrng 1 W11033168 (Harness) and 1 W10843055 (Control) and 1 W10849460 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Strongsville, OH 44136
Corina B
Job Details: 03/26/2021
"Installed the left door. The right door is now missing the hinge. Will need a hinge, cam grill. ; ordrng 1 W11292872 (Hinge) and 1 W11311687 (Cam) and 1 WPW10713153 (Grill) and 1 W10789147 (Cover)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/26/2021
Installed adjustersOP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44118
Jason N
Job Details: 03/26/2021
"Installed pump/motor assembly. Ran wash test then cancel drain. Checked for leaks, no leaks. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon Lake, OH 44012
Marie V
Job Details: 03/26/2021
"Cc that the unit is squeaking. Ran diag no error codes. Ran test cycle, was able to hear noise. Took belt off and cam and try to spin basket by hand and the noise comes from gearcase. Replaced gear case from T/S, ran a teste cycle,pass, calibrated unit. Explain cust to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Op test ok; used 1 W11454734 (Gearcase) from stock"
We serviced a
ROPER DRYER
Model RED4516FW0
Near North Ridgeville, OH 44039
Corina B
Job Details: 03/26/2021
Replaced the thermostat. Cycling on and off properly. Optest ok.
We serviced a
WHIRLPOOL WALL OVEN
Model KEBC208KSS02
Near Kent, OH 44240
Brian M
Job Details: 03/26/2021
Cc oven died after self clean Power coming to control but not powering on Needs control Control is NLA ; ordrng 1 8301890 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Ravenna, OH 44266
Brian M
Job Details: 03/26/2021
"Cc unit over cooling Found control not working properly And harness to have split in it Needs control and harness Called Tim no answer but the company approved just labor they will be ordering parts They will need to pay labor before returning ; ordrng 1 W11200746 (Wire harness) and 1 W11353815 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/26/2021
"Cc unit leaking when running cycles.Ran wash test, found water spraying out of bottom of door. Checked spray arm condition, spray arm is ok. Tub gasket condition is good. Adjusted unit to tilt back slightly. Reran wash test with front panel removed. No water coming out, watched for 10 minutes. No leaks. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Fairview Park, OH 44126
Marie V
Job Details: 03/26/2021
"Replaced parts, and found water on float switch cover, unit isnt leaning back at the top which makes water go down to the float switch and it triggers the unit like if is leaking all water out and it drains the water out. When adjusted unit I started making sure that theres no leak. Found pump assembly leaking from the seal, will need new pump. Part isnt in stock, office will call as soon as they have a ETA on the part.; ordrng 1 W11460946 (Pump assembly)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Marie V
Job Details: 03/26/2021
"Replaced parts. And heater got shorted out from turning on and been in touch with ground. Will need new heater , we will order the heater and put the timer money towards the heater, by BJ. Will reschedule cust.; ordrng 1 279838 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/26/2021
Cc unit leaking from ceiling.Found water collecting in ceiling. Found pinhole leak in reservoir when water is dispensed. Unit needs reservoir. ; ordrng 1 W11168758 (Reservoir)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Maple Heights, OH 44137
Jason N
Job Details: 03/26/2021
"Cc unit not working, codes f1e0Confirmed code f1e0 for eeprom communications error. Replaced main board using customer supplied pre Id part. Ran operational tests. All functions tested good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Brecksville, OH 44141
Jason N
Job Details: 03/26/2021
"Cc unit making squealing noise at beginning of cycle.Ran auto test, verified drive belt slipping under spin load. Replaced drive belt using truck stock belt. Reran auto test, no abnormal noises heard. Ran clothing load, no abnormal noises heard. Op test good.; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Cleveland, OH 44135
Dan H
Job Details: 03/26/2021
"Installed new ice maker , op test good"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Westlake, OH 44145
Corina B
Job Details: 03/26/2021
Replaced the lock. Cleared codes. Ran a calibration. Started a drain and spin. Optest ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Cleveland, OH 44102
Joe O
Job Details: 03/26/2021
Installed harness and actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Corina B
Job Details: 03/26/2021
Replaced control and ui. Ran cycle. Optest okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Broadview Heights, OH 44147
David R
Job Details: 03/26/2021
Steamed all ice. Replaced part. Reset temps. Good. Op test ok. Give unit time to cool back down to normal temps.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Joe O
Job Details: 03/26/2021
"Cc: used soak cycle, and could not cancel cycleAdvised customer the soak cycle can last a couple hours. Advised customer they can cancel the cycle if they want to shorten the soak. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB4
Near Middleburg Heights, OH 44130
David R
Job Details: 03/26/2021
Cc unit not draining. New disposal. Knockout plug not removed. Customer removing themselves. Once done unit is good to drain. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
GE WASHER
Model GTW485ASJWS
Near Kent, OH 44240
Brian M
Job Details: 03/26/2021
Cc of noise Could not duplicate but found shifter and belt worn out Needs shifter belt and pulley ; ordrng 1 WH05X25036 (mode shifter asm) and 1 WH03X32097 (Pulley) and 1 WH01X24180 (drive belt)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Aurora, OH 44202
Jason N
Job Details: 03/26/2021
"Cc unit making ice slowly. Found ice container 1/4 full of ice, customer states it takes a long time to make that much. Ran diagnostics ice maker test, came back PA for passed. Ran ice maker fill test 97, water flow is good. Checked fill tube heater operation, heater reading 65.5 ohms, and power in to heater good at 12.4vdc. Notice frost buildup on freezer passage gaskets on side of door. Possible air leak. Ordering gaskets and ice maker to ensure thermistor is reading correctly.; ordrng 1 W11115534 (Icemaker) and 2 W11227369 (Freezer duct gasket)s"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/26/2021
Found new inverter board broken. Reordering inverter boardInverter out of stock. Office to reschedule; ordrng 1 W11325604 (Inverter board)
We serviced a
WHIRLPOOL COOK TOP
Model WCE97US6
Near North Royalton, OH 44133
Marie V
Job Details: 03/26/2021
"Took POP. Cc that when she turns any burner on to boil water and then try to lower the temperature it takes over 10 seconds to act to drop the temp. Confirmed. Called Whirlpool tech line. She told me that the unit is working as designed, that be sure that is been use the correct pan size for the burner. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Burton, OH 44021
Jeff M
Job Details: 03/26/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Cleveland, OH 44105
Dan H
Job Details: 03/26/2021
"Customer complaint that unit is not draining, found drain hose kinked, unkinked drain hose, unit drains, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model ZISB42DYB
Near Chardon, OH 44024
Jeff M
Job Details: 03/26/2021
unit is not cooling properly the low side was in a 20 inch vacuum. With a black light I searched the areas that I was able to get to I was not able to find the leak the dog cage of the built-in units going to have to come off to inspect the rest of the system this will require two technicians I did add about 4 ounces of Freon to the system so he can use the fridge in the meantime. 2 techs 3 count ; schdld next appmnt for 4/2 FRI AM
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Jeff M
Job Details: 03/26/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS02
Near Novelty, OH 44072
Joe O
Job Details: 03/26/2021
"Installed outer door panel, handle and name plate. Needs upper door handleDoor handle out of stock. Office to reschedule; ordrng 1 W11110499 (hndle-door)"
We serviced a
GE RANGE
Model JB850SP2SS
Near Solon, OH 44139
Jason N
Job Details: 03/26/2021
"Cc unit LF burner not working againCust stated burner was replaced recently but is not working again. Found L wire burnt off element burner due to poor terminal connection, terminal on element is melted. Replaced element using customer supplied part. Repaired wiring to element. Ensured good terminal tension. Ran cooktop test, element operation good."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Hiram, OH 44234
Joe O
Job Details: 03/26/2021
"Cc: off balanceFound error codes f0e5(off balance), f8e1(long fill no fill) f0e2(over suds). Ran quick test cycle. Unit functioning as designed. Advised customer on loading, and soap usage. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Westlake, OH 44145
David R
Job Details: 03/26/2021
Replaced parts. Right side still a little off. Re positioned parts. No good. Let customer know. Customer might call whirlpool. In meantime wants different tech to come look at unit. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Jason N
Job Details: 03/26/2021
Installed LH ff door. Ran dispense tests. All functions test good.
We serviced a
KITCHENAID COOKTOP ELE
Model KCED606GSS01
Near Oberlin, OH 44074
David R
Job Details: 03/26/2021
"Replaced part. Tested. Power going in and on. Found one of the power connections came loose. Corrected, tested. Fan is working properly and all burners working properly as well. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 03/26/2021
"Recovered refrigerant, replaced compressor and evaporator, pulled 28vac w/ pump, watched, good, charged 4.5 oz r134a, unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/26/2021
"Cc that unit is leaking when water is turned on and that the ice maker hasnt make any ice yet. Water line is leaking at the valve connection. Also couldnt get any power going to ice maker. Called Whirlpool tech line Turned unit off and on ran step 120. Ice maker gets stuck trying to harvest. Unit will need UI and Ice maker.; ordrng 1 W11099340 (Ui control) and 1 W10908391 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/26/2021
Replaced ui and control board. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/26/2021
"Customer complaints when changing temp on freezer to max it will still freeze thermistor was out of range replace parts id,opt test ok no core return"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730WS02
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/26/2021
"Replace top blower then preheat unit to 350,pass ,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Burton, OH 44021
Joe O
Job Details: 03/26/2021
Installed ui. Ran test cycle. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWB
Near Lorain, OH 44052
Gabriel P
Job Details: 03/26/2021
"Had to disconnect water line and electric wire to take unit out they were two short.Replace drain pump ,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Painesville, OH 44077
Jeff M
Job Details: 03/26/2021
Installed the new part op tested good.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120EBS0
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/26/2021
The display was out needs a display board; ordrng 1 W10881539 (Cont)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Deerfield, OH 44411
Brian M
Job Details: 03/26/2021
Installed inverter Advised to let cool for 48 hours OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 03/26/2021
Cc of noise showed me video Could not duplicate noise Checked unit over could not see any issues
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Deerfield, OH 44411
Brian M
Job Details: 03/26/2021
Installed control and UI Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRH00
Near Cleveland, OH 44106
Corina B
Job Details: 03/26/2021
"CC icemaker not working. Tested voltage from control to icemaker 120. Voltage valve 120. Will need new icemaker. ; ordrng 1 W10882923 (Ice naker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Montville, OH 44064
Joe O
Job Details: 03/26/2021
"Cc: noise, not spinning clothes out, agitator looseFound no stored error codes. Found agitator bolt loose. Tightened agitator. Ran auto test, found hub worn. Needs hub. Replaced hub. Ran auto test and calibration. Op test ok Ran entitlement. Unit shows under 5 year warranty.; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/26/2021
"When arrive ran washer with no clothes no leaks ran a bulky sheet cycle with a load no leaks also show customer a video of underneath unit after cycle and everything looks dry and ok advise customer to monitor for the time being cant duplicate issue,is working as design"
We serviced a
GE COOKTOP GAS
Model n/a
Near Beachwood, OH 44122
Brian M
Job Details: 03/26/2021
Cc unit not working Unit was unplugged Plugged unit it ran test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Chardon, OH 44024
Brian M
Job Details: 03/26/2021
Cc of temps not regulating Found temps to be normal OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland Heights, OH 44112
Brian M
Job Details: 03/26/2021
Installed control and programmed Advised to let cool for 48 hours
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Conneaut, OH 44030
Jeff M
Job Details: 03/25/2021
The unit had an off-balance code I cleared the code re-calibrated the machine unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not starting sometimes, ran diagnostics no error codes found, started normal wash cycle, door locked unit filled and began washing, canceled and repeated with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV330AEBXAA05
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, unit needs new thermal fuse ; ordrng 1 DC47-00016A (Tfuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2021
"Customer complaint of buzzing noise, confirmed, found refrigerant line vibrating against bottom of freezer in compressor compartment, adjusted, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/25/2021
No signs of leaking. I took back panel off and inspected the tub water hook ups everything looks good but not find a sign of leaking
We serviced a
KITCHENAID RANGE HOOD
Model KVWB600HBS
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/25/2021
"Customer complaint that lights are dim, confirmed, lights are receiving 14vdc, unit needs new leds, part is out of stock so not scheduling return appointment ; ordrng 2 WPW10638164 (Leds)s"
We serviced a
MAYTAG DRYER
Model MGDB755DW3
Near North Olmsted, OH 44070
Marie V
Job Details: 03/25/2021
Cc that the unit when is at the last 8 and 7 min makes a weird noise. Ran diag got error code of F2E1 UI stuck button. Tested UI all buttons work. Put unit into rapid dry for 15 min to see if I can duplicate issue. Couldnt duplicate issue. Advice cust to monitor and or take a video if this noise comes back.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Berea, OH 44017
Marie V
Job Details: 03/25/2021
"Replaced main control. Ran auto test , pass. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Austinburg, OH 44010
Jeff M
Job Details: 03/25/2021
Installed the new part op tested good.
We serviced a
MAYTAG DRYER
Model MDG3500BWW
Near Euclid, OH 44132
Corina B
Job Details: 03/25/2021
CC that the dial is broken. Found the shaft to the knob brow. Will need a new dial. Shaft to timer looks ok. Office to schedule appointment ; ordrng 1 WP33001621 (Dial) and 1 WP22001664 (Cap) and 1 WP22001659 (Timer knob)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QTB04
Near Solon, OH 44139
Dan H
Job Details: 03/25/2021
"Customer complaint that freezer section door is not sealing, doors are sealing, door hinges are good, unable to duplicate the problem, unit is operating as designed"
We serviced a
AMANA REFRIGERATOR
Model ABC2037DES
Near Mayfield Heights, OH 44124
Dan H
Job Details: 03/25/2021
"Customer complaint of ice build up and unit running constantly, fresh food section temperature at 49 degrees, freezer section temperature at 9 degrees, evaporator is beginning to freeze solid, defrost heater is working, compressor and condenser fan did not shut off in diagnostics, unit needs new control; ordrng 1 WPW10503278 (Cntrl)"
We serviced a
GE REFRIGERATOR
Model ZIS42NYB
Near Shaker Heights, OH 44122
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not cooling, nothing is running, tapped thermostats unit did not start, advanced defrost timer, compressor and fans started, unit started cooling, unit needs new defrost timer; ordrng 1 WR9X502 (Def tim), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Solon, OH 44139
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, installed new element , op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279838 (Element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Strongsville, OH 44136
David R
Job Details: 03/25/2021
Customer had POP. Loud damper. Ordering; ordrng 1 WPW10479155 (Damper)
We serviced a
KITCHENAID COOKTOP ELE
Model KCED600GBL01
Near Strongsville, OH 44149
David R
Job Details: 03/25/2021
"Called techline to document. Glass top is coming up from frame. Also noticed that customers countertop is too big, the glass is resting on the countertop instead of the frame. Documented, techline said can replace as a one time thing, but customer has to get countertop fixed before replacing top; ordrng 1 W11051484 (Cooktop) and 4 W10853046 (Bezel)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan H
Job Details: 03/25/2021
"Customer complaint that unit is not making ice, found valve seeping into ice maker fill cup, unit needs new valve; ordrng 1 W11043013 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Gabriel P
Job Details: 03/25/2021
"Cc that washer is not working. Found washer in flood mode and had to replace drain hose customer had installed, with the original one the unit comes with because the one they installed was to long causing it to be in flood mode ran diagnostics and did a calibration and auto test unit working fine after replacing drain hose also explained they have to have both water valves open for washer to function properly. Opt test ok. AT"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Strongsville, OH 44136
David R
Job Details: 03/25/2021
Making loud squeaking noise in spin. Ordering gearcase and cam ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL WASHER
Model MVWB757JW0
Near Andover, OH 44003
Brian M
Job Details: 03/25/2021
Cc of grinding noise Ran auto test Found noise to be normal operation of washplate
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Eastlake, OH 44095
Joe O
Job Details: 03/25/2021
"Recovered refrigerant, installed 3 way valve and drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Willoughby, OH 44094
Joe O
Job Details: 03/25/2021
Installed leveling leg. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Westlake, OH 44145
Marie V
Job Details: 03/25/2021
"Replaced panel, door had a scratch on in but i didnt needed the door. Ask cust to verify she said it looks good. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ0
Near Willoughby, OH 44094
Joe O
Job Details: 03/25/2021
"Cc: open/close door, not startingFound if door is played with unit will start. Needs interlock switchesCustomer does not want to repair at this time; ordrng 1 W11244494 (interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Westlake, OH 44145
Marie V
Job Details: 03/25/2021
Replaced gaskets and steamed all out because it had some wrinkles. Showed cust. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 03/25/2021
Cc: not ignitingFound customer is storing cookie sheets under oven. Advised customer of spark igniting and the pans sliding. Tested. Unit continuously igniting. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD95HEXW1
Near Avon, OH 44011
Marie V
Job Details: 03/25/2021
"Cc that when you try to start a cycle it would not start. Confirmed. When took unit apart found pulley broken off place causing the switch to be turned off that the reason why the dryer does not starts. Belt started to break as well gave estimate to she will talk to husband to see if they will fix or not. Dryer need pulley , belt and rollers.; ordrng 1 4392067 (Dryer kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Fairport Harbor, OH 44077
Joe O
Job Details: 03/25/2021
"Cc: ice bin not fillingFound unit has very low water pressure. Removed water filter, found water pressure returned. Customer had another filter. Unit has good water pressure with new filter. Found ice maker is cycling, making small cubes. Advised customer with low water pressure the unit will not make proper ice. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT1
Near Mentor, OH 44060
Joe O
Job Details: 03/25/2021
"Cc: unit caught fireFound control shorted out and burned up the control and wiring. Needs control, bi metal, and harnessCustomer does not want to repair at this time; ordrng 1 WPW10380685 (cntrl-elec) and 1 W10195525 (harns-wire) and 1 W10402110 (fuse), used 1 SHIPPING (shipping and handling) from stock"