Service History 1474 | Freds Appliance

We serviced a

WTW4616FW0 WHIRLPOOL

Model WASHER

Near Newburgh Heights, Ohio 44105

Dan

Job Details: 06/12/2018

Customer complaint of loud noise during agitation, Ran diagnostics no error codes found, ran manual test cycle on heavy agitate and high speed spin, no unusual noises heard, unable to duplicate the problem, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

WRX735SDBM03 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, Ohio 44105

Dan

Job Details: 06/12/2018

Customer complaint that freezer section light is not working, found light switch frosted over, freed light switch, light is working, op test good ; Job Cmpltd

We serviced a

KGRS505XSS02 KITCHENAID

Model RANGE

Near Willowick, Ohio 44095

Dan

Job Details: 06/12/2018

Installed new burner valve, op test good

We serviced a

WRX988SIBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Mac

Job Details: 06/12/2018

Customer is having issues with freezer door seal leaking air into cabinet. Found service pointer on air leaking issues into the freezer. Gasket is leaking air into freezer and there is an available adapter kit for the freezer. Also, led lights in refrigerator compartment are not receiving voltage. Office to order gasket, adapter, and led board.; ordrng 1 W10407216 (gasket-fip) and 1 W10864519 (adapter) and 1 WPW10306786 (invrtr-box)

We serviced a

NTW4610YQ0 AMANA

Model WASHER

Near Cleveland, Ohio 44109

Chad P.

Job Details: 06/12/2018

Unit stored fault for motor fault and shifter fault. Cleared faults and ran service mode. Unit would not agitate and just pulsed the motor in spin. Moto checks good. Power checks good. Needs control, cap and shifter.

We serviced a

LFHB2741PFBA FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, Ohio 44109

Chad P.

Job Details: 06/12/2018

Replaced door. Op test ok. ; Job Cmpltd

We serviced a

MEDZ600TW2 Maytag

Model Dryer

Near Auburn Township, Ohio 44023

Brian M

Job Details: 06/12/2018

Cc of dryer squeaking Found idler pulley not spinning freely Needs idler pulley replaced Replaced pulley from truck stock OP TEST OK ; used 1 279640 (PULLEY-IDLER)

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near University Heights, Ohio 44118

Chad P.

Job Details: 06/12/2018

Found water still getting into ff section. Cleared freezer and adjusted drain pan and rear cover. Advised to monitor. ; Job Cmpltd

We serviced a

KUDC10FXSS5 Kitchenaid

Model Dishwasher

Near Reminderville, Ohio 44202

Corina H

Job Details: 06/12/2018

Replaced the control. RT side was leaking. Moved the unit forward. Optest ok.; Job Cmpltd,

We serviced a

KSIB900ESS1 KITCHENAID

Model COOK TOP

Near Westlake, Ohio 44145

Brian B

Job Details: 06/12/2018

Removed cooktop, Replaced induction module. Tested unit. Op test ok.; Job Cmpltd

We serviced a

MAYTAG RANGE

Model MGR5755ADQ

Near Conneaut, Ohio 44030

Arthur V

Job Details: 06/12/2018

Found weak igniter. Replaced with truck stock. Op test good; used 1 12400035 (IGNITER) from stock, , Job Cmpltd,

We serviced a

KUDM01TJBT0 Whirlpool

Model Dishwasher

Near Auburn Township, Ohio 44023

Brian M

Job Details: 06/12/2018

Cc that unit does not clean dishes Found dishes inside covered in a white filament and dishwasher door covered in a white haze Ran test cycle with cups in upper dish rack OP TEST OK Found unit getting cold water at start up Advised customer to run tap then start dishwasher when water is hot Also advised on soap usage and how to much can cause white residue issues

We serviced a

GB2FHDXWQ02 Whirlpool

Model Refrigerator

Near Aurora, Ohio 44202

Corina H

Job Details: 06/12/2018

CC that the fz is leaking with water. Service pointer W10632338c to replace the drain tube. Special project S38253. Brought gasket back for return. Steamed out fz. Optest ok ; used 1 W10619951 (TUBE-DRAIN)

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ

Near Mentor-on-the-Lake, Ohio 44060

Jeff M

Job Details: 06/12/2018

The unit is heat correctly cust is not allowing enough preheat time. The temp sensor ohmed at 1084 tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Mentor, Ohio 44060

Jeff M

Job Details: 06/12/2018

The unit was not showing any signs of a issue unit op tested good. It was plugged into a surge protector. I’m not sure if that will cause the issue but I unplugged it and plugged the unit directly in the outlet ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

We serviced a

FRIGIDAIRE DRYER

Model FFQG5000QW

Near Ashtabula, Ohio 44004

Arthur V

Job Details: 06/12/2018

Replaced all parts listed. Op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model GHW9400PL0

Near Huntsburg, Ohio 44046

Robert A.

Job Details: 06/12/2018

Installed acu and mcu, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WDF520PADW3 Whirlpool

Model Dishwasher

Near South Euclid, Ohio 44121

Corey L.

Job Details: 06/12/2018

Customer complaint of mold and dirt keep coming back after cleaning racks, found drain line not looped under sink enough allowing drain to back feed grey water into unit, corrected drain line, spray arms have caked grime inside, needs both spray arms; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)

We serviced a

GE WASHER

Model GHWS3605F0RR

Near Geneva, Ohio 44041

Arthur V

Job Details: 06/12/2018

Found unit has power but does not spin. Getting a d3 and ae5 error. Talked to travis at ge techline. Unit needs a hall sensor. Ordered sensor. Unit is down. Shorted hall sensor is what took out the bd. Per techline ; ordrng 1 WH12X23995 (rps module), schdld next appmnt for 6/15

We serviced a

KUDC10FXSS1 KITCHENAID

Model DISHWASHER

Near Cleveland, Ohio 44106

Dan

Job Details: 06/12/2018

Water inlet cracked off while remove broken hose, ordering water inlet; ordrng 1 WPW10316375 (inlet-watr)

We serviced a

WRT138FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44113

Dan

Job Details: 06/12/2018

Installed new fresh food section door gasket, op test good ; Job Cmpltd

We serviced a

DP1040XTXB6 WHIRLPOOL

Model DISHWASHER

Near Cleveland, Ohio 44105

Dan

Job Details: 06/11/2018

Customer complaint that unit is leaking, found crack in fill valve, installed new valve from truck stock surplus, op test good, no water mitigation mat left, unit is a portable dishwasher ; used 1 W10872255 (VALVE)

We serviced a

WFG505M0BS3 WHIRLPOOL

Model RANGE

Near Bay Village, Ohio 44140

Brian B

Job Details: 06/11/2018

CC of gas leak. Gas co. turned off gas. Pulled unit out and turned on gas. Used sniffer to find leak in 3 burner valves on top manifold. Will need new manifold.; ordrng 1 W10538763 (pipe-mnfld)

We serviced a

GI6SARXXF05 WHIRLPOOL

Model REFRIGERATOR

Near Independence, Ohio 44131

Dan

Job Details: 06/11/2018

Customer complaint of ice build up, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, pointed out to customer that their connection to water valve, advised customer that to have a plumber repair leak

We serviced a

WTW4616FW1 WHIRLPOOL

Model WASHER

Near Broadview Heights, Ohio 44147

Dan

Job Details: 06/11/2018

Customer complaint that water level sensors not working, ran diagnostics found f5e2 (lid unlock fault) error code, lid lock is working, started normal wash cycle on auto water level sensing, unit filled all the way up, unit needs new control; ordrng 1 W11124713 (CNTRL )

We serviced a

AFF2534FEB AMANA

Model REFRIGERATOR

Near Brook Park, Ohio 44142

Mac

Job Details: 06/11/2018

Unit has low side leak in sealed system.

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Strongsville, Ohio 44136

Mac

Job Details: 06/11/2018

No errors or issues with washer. All tested ok. Customer may have over loaded washer, which will cause detergent pods to not dissolve.; Job Cmpltd

We serviced a

FFHS2313LS3 FRIGIDIARE

Model REFRIGERATOR

Near Cleveland, Ohio 44103

Chad P.

Job Details: 06/11/2018

Installed control and defrosted evap. Op test ok. ; Job Cmpltd

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near Bay Village, Ohio 44140

Brian B

Job Details: 06/11/2018

CC if freezing food. Found coffee bag blocking air vent. Advised customer. Entered diag, step 211, and increased temp offset by 1 deg. All other functions normal. Op test ok.; Job Cmpltd

We serviced a

WFG525S0HZ0 Whirlpool

Model Wall Oven

Near Saybrook Township, Ohio 44004

Brian M

Job Details: 06/11/2018

Cc that unit has lazy flame Found unit has a check valve Advised customer to replace check valve and to call us back if problem remains ; Job

We serviced a

WHIRLPOOL DRYER

Model GGW9200LW1

Near Perry Township, Ohio 44077

Jeff M

Job Details: 06/11/2018

The unit will not heat I took the lower panel off the thermal and high limit fuse tested good along with the glowbar. The gas valves tested good the the main control has failed est only ; ordrng 1 WP8546219 (CONTROL ),

We serviced a

MVWC565FW1 Maytag

Model Washer

Near Chardon, Ohio 44024

Corina H

Job Details: 06/11/2018

CC that the latch does not lock. Ran diag F5E2 – LID LOCK FAULT. Ran diag lid would not not. Replaced the latch from t/s. Optest ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd

We serviced a

WFG540H0EW1 Whirlpool

Model Range

Near Cleveland, Ohio 44128

Corey L.

Job Details: 06/11/2018

Customer complaint both big burners not lighting all the time, confirmed, replaced left side with part supplied, unit also needs right burner, ; ordrng 1 WPW10515455 (burnr-head),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM00

Near Ashtabula, Ohio 44004

Arthur V

Job Details: 06/11/2018

Found mullion strip between compartments very warm to the touch. Found stuff around on right side and cabinet on the left causing poor air flow cust removed stuff and mullion cooled off. Advised cust unit needs reasonable space around unit for proper air flw. Condenser clean and condenser fan motor is running ; Job Cmpltd,

We serviced a

WRX735SDHZ00 Whirlpool

Model Refrigerator

Near Jefferson, Ohio 44047

Brian M

Job Details: 06/11/2018

Cc that freezer door has condensation on seal Found water on upper part of freezer seal Adjusted seal and repositioned door OP TEST OK

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Munson Township, Ohio 44024

Corina H

Job Details: 06/11/2018

Replaced the control. Brought core back for return. Ran a calibration. Ran a normal load. Optest ok.

We serviced a

HOTPOINT DRYER

Model HTDX100EM8WW

Near Painesville Township, Ohio 44077

Jeff M

Job Details: 06/11/2018

The unit timer knob is cracked I took a pic. The unit tested good. Cust can install I showed him how ; ordrng 1 WE1M652 (timer knob),

We serviced a

WHIRLPOOL DRYER

Model LDG7334AAE

Near Painesville Township, Ohio 44077

Jeff M

Job Details: 06/11/2018

The timer isn’t moving est only ; ordrng 1 WPY308254 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

AMANA WASHER

Model NTW4516FW2

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 06/11/2018

Customer was improperly loading the machine I explained to her it is very important to separate towels from genes and jeans from shirts. Unit tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Ashtabula, Ohio 44004

Arthur V

Job Details: 06/11/2018

Found unit needs terminal block. Cord needs replaced. Replaced with truck stock part. CUSTOMER TO INSTALL NEW POWER CORD ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW1

Near Ashtabula, Ohio 44004

Arthur V

Job Details: 06/11/2018

Found issue is that water emergency shut off is not allowing water to flow. Both cold and hot water would not flow from water valves. Advised customer to have valve shut off repaired by a plumber. Payment taken care of with a credit card thru the office. ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model WRV986FDEM00

Near Conneaut, Ohio 44030

Arthur V

Job Details: 06/11/2018

Cust complaint no ice in fresh food compartment. Talked to robert. File number 7722195994. Both rc and fc reading shorted in diagnostics. Needs main bd. Ran ice maker diagnostics no errors. Order main bd ; ordrng 1 WPW10675033 (cntrl-elec), schdld next appmnt for 6/15

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Garrettsville, Ohio 44231

Robert A.

Job Details: 06/11/2018

, Installed coil pack, ran unit, watched cycle, 7x, op test ok; Job Cmpltd,

We serviced a

WTW8040DW2 WHIRLPOOL

Model WASHER

Near Strongsville, Ohio 44149

Mac

Job Details: 06/11/2018

Found no direct issue with washer. Fill hoses have burst valves and periodically trip. Advised to replace hoses if issue occurs again.;

We serviced a

KRMF606ESS01 KITCHENAID

Model REFRIGERATOR

Near Lakewood, Ohio 44107

Chad P.

Job Details: 06/11/2018

Replaced fan and Thermistor assy. Ran diagnostics. Thermistor now showing good. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Kent, Ohio 44240

Robert A.

Job Details: 06/11/2018

Found unit receiving 120vac, needs 220, cust reset breaker, unit heating, op test ok; Job Cmpltd,

We serviced a

CFCP1NIZASS GE

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Brian B

Job Details: 06/11/2018

CC that temp is too cold in ff section and water does not work. Control set to 38. Checked temps. 33 ff, 2 frz. Found service pointer about too cold in ff section. Replace main board

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Brimfield Township, Ohio 44240

Robert A.

Job Details: 06/11/2018

Found adj stripped, shaft damadged, hub warn, needs hub, gearcase and adjCust to contact warr co; ordrng 1 W10528947 (HUB2616) and 1 W10902814 (ADJ10094) and 1 W11035751 (GEARCASE24258), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

MAYTAG DRYER

Model MDE9206AYW

Near Brimfield Township, Ohio 44240

Robert A.

Job Details: 06/11/2018

, Found motor just humming, needs motor, blower wheel and door switch; ordrng 1 33001790 (BLOWER WHEEL) and 1 W10169313 (DOOR SWITCH) and 1 W10410997 (MOTOR), schdld next appmnt for 6/15 FRI ! [**],

We serviced a

KDTE254ESS2 Kitchenaid

Model Dishwasher

Near Roaming Shores, Ohio 44084

Brian M

Job Details: 06/11/2018

Installed racks and repositioned seal OP TEST OK Right leg is bent out may cause door not to seal correctly

We serviced a

KSRS27IHWH02 Kitchenaid

Model Refrigerator

Near Newbury Township, Ohio 44072

Corina H

Job Details: 06/11/2018

Replaced the thermostat. Optest ok. Cust does not have water hooked up to the unit.

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44107

Chad P.

Job Details: 06/11/2018

Found ice make lost its home position. Needs ice maker replaced. ; ordrng 1 W11188383 (ICE MAKER)

We serviced a

GSE25HSHEHSS GE

Model Refrigerator

Near Bay Village, Ohio 44140

Corey L.

Job Details: 06/11/2018

Customer complaint of a loud noise like a drill but it tapered off and is not present now, says it was coming from ice maker area in freezer, ice maker is making ice, possible a cube was caught in ice tray arm and trying to release, unable to duplicate the problem, advised customer to monitor ice production and if the noise returns to call us immediately to try to catch the noise in action

We serviced a

WRF757SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Valley View, Ohio 44125

Dan

Job Details: 06/11/2018

Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 38 degrees, found fresh food section evaporator frozen solid, cleared ice from fresh food section evaporator , found thermistor in wrong position, corrected and zip tied in place , op test good ; Job Cmplt

We serviced a

ABB1921BRB00 WHIRLPOOL

Model REFRIGERATOR

Near Maple Heights, Ohio 44137

Dan

Job Details: 06/11/2018

Customer complaint that unit is not cooling, fresh food section temperature 48 degrees , freezer section temperature at 14 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator; Job Cmpltd,

We serviced a

WFG745H0FH1 WHIRLPOOL

Model RANGE

Near Wellington, Ohio 44090

Mac

Job Details: 06/11/2018

Spoke with whirlpool tech line. They instructed that the gas valves were functioning as designed. As for the grates, they are bending above burners. ; ordrng 1 W10881752 (grate-kit),

We serviced a

WFC150M0EW1 WHIRLPOOL

Model RANGE

Near Elyria, Ohio 44035

Mac

Job Details: 06/11/2018

Replaced bracket and glass in door.; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Cleveland, Ohio 44111

Chad P.

Job Details: 06/11/2018

Found main control fault. Unit is spinning with lid open. Also units latch assy will not lock. Needs control and latch assy replaced.

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near North Royalton, Ohio 44133

Chad P.

Job Details: 06/11/2018

Installed parts listed. Ran normal wash. No suds. Advised to use as normal.

We serviced a

MFT2976AEM00 MAYTAG

Model REFRIGERATOR

Near Elyria, Ohio 44035

Brian B

Job Details: 06/11/2018

Removed Freon, Replaced ff evap, drain pan and drier, and ice chute seal. Evac to 30”. Recharge 5.5 oz Freon. Closed system, monitored, op test ok.; Job Cmpltd

We serviced a

KRFF302ESS01 Kitchenaid

Model Refrigerator

Near Lakewood, Ohio 44107

Corey L.

Job Details: 06/11/2018

Installed water valve, op test no good, wire harness is good, needs new ice maker; ordrng 1 W10884390 (icemaker),

We serviced a

AFD2535DEW4 Amana

Model Refrigerator

Near Solon, Ohio 44139

Corina H

Job Details: 06/11/2018

CC that the ice cubes are hollow and the water overflows. Cust has a saddle valve for a shut off. Checked the water pressure 70psi. Will need a new water valve. Cust is having a plumber replace the saddle valve with an inline valve

We serviced a

WDF520PADM7 Whirlpool

Model Dishwasher

Near Eastlake, Ohio 44095

Brian M

Job Details: 06/11/2018

Cc that unit does not power on Found control only getting 50 v lots Found wires to power cord not properly installed to power cord Trimmed and fixed wires OP TEST OK

We serviced a

WRS588FIHV00 Whirlpool

Model Refrigerator

Near Reminderville, Ohio 44202

Corina H

Job Details: 06/11/2018

CC that there is frost in the fz. And the doors are not flush. Checked the gasket, good. The ice door is closing. Measured the doors, both equally sizes. Found the gasket on the fz side is compressed more then the ff. Steamed out the gasket doors are flush. Cust started the fz door would open up. Used Vaseline around the gasket. No water hooked up to the unit.Optest ok

We serviced a

MAYTAG DRYER

Model MGDC400BW0

Near Concord Township, Ohio 44077

Jeff M

Job Details: 06/11/2018

he unit is a gas dryer it lit 5x unit tested good I gave here Gary’s # to have the vents cleaned ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

We serviced a

MAYTAG WASHER\

Model MVWB855DC4

Near Concord Township, Ohio 44077

Gail V.

Job Details: 06/11/2018

The clicking noise the customers hearing is the sudden change from clockwise to counter clockwise as it agitates sound is normal; Job Cmpltd,

We serviced a

KENMORE DISHWASHER

Model 665.1678582

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 06/11/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC400XW0

Near Jefferson, Ohio 44047

Arthur V

Job Details: 06/11/2018

Found unit needs door lock and strike. Also unit needs a actuator est = 89.95 sc. 105.00 labor. 155.96 parts. Total 374.60. Parts needed are 1-w10404050. And 1- wpw10240573. And 1- wpw10006355. Cust does not want repaired. ; Job Cmpltd, s

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Jefferson, Ohio 44047

Arthur V

Job Details: 06/11/2018

Found 2 error codes both related to door lock errors. Needs door lock found unit is under warranty per SBWebb. Called office said go ahead with repair using sbwebb info Replaced door latch assy. Recalibrated. Op test good. Advised cust his outlet has no ground and safety issues regarding. No ground. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Cleveland, Ohio 44139

Robert A.

Job Details: 06/11/2018

Ran normal wash, after 3min, , unit stopped, called wptl mike, ran diognastic cycle, good, started normal cycle, unit stopped at 42 min, did not unlock, said to ckeck pressure system, poss something in pressure hose, replaced hose, drain hose correct, ran recal, good, started normal wash, op test okSr#7722193662; Job Cmpltd,

We serviced a

WRT771RWYB01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44105

Dan

Job Details: 06/11/2018

Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 32 degrees compressor and condenser fan are working, evaporator fan is not running , found evaporator frozen solid, cleared, found evaporator thermistor corroded, unit needs new evaporator thermistor, install new thermistor, op test good ; used 1 WPW10383615 (THERMISTOR)

We serviced a

JTP86BOF1BB GE

Model MICRO OVEN

Near Avon, Ohio 44011

Mac

Job Details: 06/11/2018

Mag enter tube is burned and not heated food. Will need to be replaced

We serviced a

WRX735SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Mac

Job Details: 06/11/2018

Found refrigerator not dispensing water. Office to order water valve.; ordrng 1 W11043013 (valve),

We serviced a

KUDE20FBBL0 KITCHENAID

Model DISHWASHER

Near North Royalton, Ohio 44133

Chad P.

Job Details: 06/11/2018

, Found water tower not aligned causing upper sprayer to not get water. DIVERTER is leaking and stops missing. Needs DIVERTER and stops replaced. ; ordrng 1 W10537869 (motor, DIVERTER) and 2 WPW10508950 (STOP)s

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Aurora, Ohio 44202

Corina H

Job Details: 06/11/2018

Replaced the lid lock and control. Brought core back for return. Optest ok.

We serviced a

JJW2727WS00 Jenn-air

Model Range

Near Waite Hill, Ohio 44094

Brian M

Job Details: 06/11/2018

Cc of error Found error f6e0 and f6e6All wires and connections are fine Service bulletin W10562766 states to replace appliance control board ; ordrng 1 WPW10292568 (cntrl-elec),

We serviced a

KDFE104DSS5 Kitchenaid

Model Dishwasher

Near Cleveland, Ohio 44113

Corey L.

Job Details: 06/11/2018

Installed new control, op test no good, replaced sump with ts, reinstalled original control, op test good; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock,

We serviced a

GEW9200LW1 Whirlpool

Model Dryer

Near Aurora, Ohio 44202

Corina H

Job Details: 06/11/2018

Replaced the heater. Vacuumed out the dryer. Optest ok

We serviced a

RBD305PRS00 WHIRLPOOL

Model WALL OVEN

Near North Royalton, Ohio 44133

Chad P.

Job Details: 06/11/2018

Unit storing f2 e6 error code. Key drive line open. Cleared fault and ran bake on upper and lower oven. Both heating. Needs touch pad and control replaced at same time. ; ordrng 1 WP8304275 (TOUCH PAD) and 1 WPW10438750 (MICRO COMPUTER )

We serviced a

KGCD807XSS01 Kitchenaid

Model Cooktop

Near Highland Heights, Ohio 44143

Brian M

Job Details: 06/11/2018

Cc that unit clicks by itself Could not duplicate issue Found front right burner not igniting Took right front burner apart found wire a little rusty Cleaned up repositioned igniter OP TEST OK

We serviced a

KBFS20ETWH00 Kitchenaid

Model Refrigerator

Near Aurora, Ohio 44202

Corina H

Job Details: 06/11/2018

CC that the unit is leaking from the RT front of the fz. Found the drain hole is covered in ice. Steamed drain hole out. Optest ok. No water hooked up to the refrigerator. ;

We serviced a

MAYTAG DISHWASHER

Model MDB6601AWS

Near Hambden Township, Ohio 44024

Jeff M

Job Details: 06/11/2018

The sump motor is getting loud I took the motor apart I could not locate anything. EST only; ordrng 1 919922 (MOTOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, (GV)

We serviced a

665.13843K601 KENMORE

Model DISHWASHER

Near Shaker Heights, Ohio 44120

Dan

Job Details: 06/11/2018

Customer complaint that unit is not starting, no buttons on user interface are working, stuck key test shows control is good, unit needs new user interface, part is no longer available

We serviced a

WRF989SDAH00 WHIRLPOOL

Model REFRIGERATOR

Near Kirtland, Ohio 44094

Dan

Job Details: 06/11/2018

Installed new freezer section door gasket, op test good

We serviced a

WFG540H0ES0 WHIRLPOOL

Model RANGE

Near North Olmsted, Ohio 44070

Mac

Job Details: 06/11/2018

Found oven not lighting. Loose ground in oven. Attached new ground and tested, operating properly.; Job Cmpltd

We serviced a

WRF560SEYM01 WHIRLPOOL

Model REFRIGERATOR

Near Fairview Park, Ohio 44126

Mac

Job Details: 06/11/2018

Found water valve not working properly.; ordrng 1 WPW1023810076.01 (valve-inlt)

We serviced a

DBXR453EA1WW GE

Model DRYER

Near Brecksville, Ohio 44141

Chad P.

Job Details: 06/11/2018

Unit is heating. Cycled heat on both medium and high. Both cycled correctly. Venting still clear. Advised on plastic venting. Op test ok. ; Job Cmpltd

We serviced a

KFIS25XVMS2 KITCHENAID

Model REFRIGERATOR

Near Broadview Heights, Ohio 44147

Chad P.

Job Details: 06/11/2018

Found interface not responding and only lights up solid blue. Electric smell from back board. Not responding to diagnostics. Needs interface and control replaced at the same time. ; ordrng 1 W10740220 (cntrl-elec) and 1 WPW10310240 (CONTROL )

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Cleveland, Ohio 44110

Brian B

Job Details: 06/11/2018

CC machine will not cycle. Ran diag, F7E5, shifter fault. Ran manual diag, low spin. Motor just hums but does not start. Found damage to capacitor. Replaced capacitor from surplus stock. Cleared codes. Ran calibration and auto test and drain and spin. Op test ok.; used 1 W11158831 (CAPACITOR ) from stock, Job Cmpltd

We serviced a

WRF736SDAM14 WHIRLPOOL

Model REFRIGERATOR

Near Willoughby Hills, Ohio 44092

Brian B

Job Details: 06/11/2018

Not making ice. Ran diag , step 56, error codes. E2 code, Icemaker lost home position. Ran step 57, harvest, did not rotate. Will need new Icemaker. Office to order.; ordrng 1 W11188383 (ICEMAKER )

We serviced a

WOD51EC0AS05 Whirlpool

Model Range

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 06/11/2018

Installed hi limit thermostat and thermal fuse Ran test broil and test bake OP TEST OK ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model MVWB850YW1

Near Madison Township, Ohio 44057

Jeff M

Job Details: 06/11/2018

The main control is not recognizing how much water is going into the machine it is overfilling needs a new main control; ordrng 1 W10763747 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

KRFC300ESS01 Kitchenaid

Model Refrigerator

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 06/11/2018

Cc that unit is freezing Ff 32 ff 5Found fresh food setting at its lowest setting at 33 recommendation is 38 Set to recommended temps Advised to use as normal Advised on food location ; Job Cmpltd,

We serviced a

MHWE201YW00 Whirlpool

Model Washer

Near Cleveland Heights, Ohio 44121

Corey L.

Job Details: 06/11/2018

Customer complaint unit was an f?e? Code every time start is pressed on any cycle, clothes stuck in washer, unlocked washer to get clothes out, ran diagnostics found f3e2 water temp sensor error, cleared codes, inlet lines are hooked up properly, tested hoses in sink next to unit the hot is hot and he cold is cold, temp sensor resistance too high, started test cycle, unit did not start test cycle, did not lock door door, needs acu; ordrng 1 WPW10459454 (cntrl-elec) and 1 WPW10467289 (sensor)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL2

Near Madison Township, Ohio 44057

Arthur V

Job Details: 06/11/2018

Replaced control panel and all 4 wheel assy on bottom rack. Op test good ; Job Cmpltd,

We serviced a

WTW4950XW2 Whirlpool

Model Washer

Near Bainbridge, Ohio 44023

Corina H

Job Details: 06/11/2018

CC that there is a loud noise. Started a normal load found the cam is loose and the teeth are fraying. Will need a new cam. Cust doesn’t want to repair.

We serviced a

GLWN2800D2WS GE

Model Washer

Near Conneaut, Ohio 44030

Brian M

Job Details: 06/11/2018

Cc of not spinning found magnet not Aligned with strip Repositioned magnet OP TEST OK

We serviced a

WHIRLPOOL RANGE

Model JES9900BAB

Near WARRENSVL HTS, Ohio 44122

Robert A.

Job Details: 06/11/2018

Installed control, panel, switch, fan motor and harness, op test ok; Job Cmpltd,

We serviced a

JFI2089AES2 Jenn-Air

Model Refrigerator

Near WARRENSVL HTS, Ohio 44122

Corey L.

Job Details: 06/11/2018

Customer complaint water leaking onto floor in front of fridge, found drip pan cracked, duckbill style drain tube, also customer wants pantry end cap on right replaced the pin for the clear lid broke; ordrng 1 W10619951 (drain tube 29.51) and 1 WP12656105 (endcap 19.96) and 1 WPW10655368 (pan-drip 60.80),

We serviced a

MDE7600AYW Maytag

Model Dryer

Near Cleveland, Ohio 44107

Corey L.

Job Details: 06/11/2018

Customer complaint of squeaking noise, found tension pulley bearing failed, needs new pulley, quoted, ok, replaced pulley and oiled pulley and rollers, op test good; used 1 279640 (PULLEY-IDLER 21.10)

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