Service History 1477 | Freds Appliance

We serviced a

PTB1953GRW Maytag

Model Refrigerator

Near Cleveland, Ohio 44104

Brian M

Job Details: 06/07/2018

Cc that freezer is working but fridge is not cold Found unit unplugged Ff 68 fr68Plugged unit in watched for frost pattern Found normal frost pattern Needs thermostat replaced ; ordrng 1 61005789 (control,temperature)

We serviced a

WHIRLPOOL WASHER

Model C80721450

Near Mentor, Ohio 44060

Jeff M

Job Details: 06/07/2018

, The washer was not washing or spinning I found the capacitor not holding a charge. I happen to have one unit op tested good ; used 1 W10866238 (CAPACITOR ) from stock, Job Cmpltd,

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Cleveland, Ohio 44105

Corina H

Job Details: 06/07/2018

CC that the unit will not start. Checked outlet, good. Ran diag no codes. Ran a calibration. Started a normal load, unit sensed the water would not advance to wash. Will need a new control. Called SM to order part. ; ordrng 1 W11116590 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/07/2018

The interior lights were not on I unplugged the fridge. Plugged the unit in op tested good ; Job Cmpltd, saved tckt [SdLink\310626a.png], snapped 3 QuickPics

We serviced a

E32AR75JPS0 ElectroluX

Model Refrigerator

Near Beachwood, Ohio 44122

Holly Butcher

Job Details: 06/07/2018

Installed door OP TEST OK

We serviced a

ZBD6920D00SS GE

Model Dishwasher

Near Cleveland, Ohio 44113

Corey L.

Job Details: 06/07/2018

Installed new parts, ran cycle while repairing range, no leaks, op test good;

We serviced a

WHIRLPOOL DRYER

Model WED92HEFBD00

Near Harpersfield Township, Ohio 44041

Arthur V

Job Details: 06/07/2018

Customer complaint unit would not start and she was getting a pf code. Checked power 230 v. Unit started and ran everytime i tried ran diagnostics no errors. Ran test cycle no errors. Good air flow thru vent Unit passed test cycle with a passing grade for air flow Customer states she used it yesterday without it failing. Could not duplicate issue. Called techline talked to chris. File number7722169964 no service pointers or related issues with wlp techline ; Job Cmpltd,

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near MIDDLEBRG HTS, Ohio 44130

Mac

Job Details: 06/07/2018

Found build up around drum where rollers turn. Removed build up. Could not duplicate issue.; Job Cmpltd

We serviced a

KGCT365T KITCHENAID

Model COOK TOP

Near Shaker Heights, Ohio 44122

Chad P.

Job Details: 06/07/2018

Installed spark mod. Unit now sparking.

Near Newbury Township, Ohio 44065

Robert A.

Job Details: 06/07/2018

MAYTAG WASHER Ran diognostics, 6-2 comm error, reset connections, ng, needs ui and control; ordrng 1 W10861510 (PANEL22745) and 1 W11024149 (CONTROL29404), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\310605a.png], saved tckt [SdLink\310605b

We serviced a

MAYTAG WASHER

Model C64372354

Near Burton, Ohio 44021

Robert A.

Job Details: 06/07/2018

Ran diagnostics, long fill, tested valves, good, found drain hose on floor, put into sink, ran recal, bearings loudCust to let us know; ordrng 1 W10721967 (CAM3699) and 1 W11132267 (GEARCASE261.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL DRYER

Model WED7990FW0

Near Jefferson, Ohio 44047

Jeff M

Job Details: 06/07/2018

7722167969 file #. The 1st tech told me 4+ hour of dry time was normal. The 2 tech told me to look for a lint buildup on the blower fan. The issue with the unit was the coils where packed with lint I took pic photo died idk if they saved ; Job Cmpltd,

We serviced a

WTW8500DW0 Whirlpool

Model Washer

Near Leroy Township, Ohio 44077

Corina H

Job Details: 06/07/2018

Replaced the control and UI. Ran calibration. Unit is in garage did not put water mat down. Optest ok

We serviced a

WDT730PAHW0 Whirlpool

Model Washer

Near Rocky River, Ohio 44116

Corey L.

Job Details: 06/07/2018

Customer complaint seal is bent, replaced with extra seal on truck, op test good WPW10524469;

We serviced a

GEW9200LW2 Whirlpool

Model Dryer

Near Bay Village, Ohio 44140

Corey L.

Job Details: 06/07/2018

Customer complaint dryer powers on but will not start, confirmed, ohms on start winding was 1.3 ohms on run 1.7, supposed to be between 2.6 and 3.5, motor failed

We serviced a

GHW9100LW2 Whirlpool

Model Washer

Near Bay Village, Ohio 44140

Corey L.

Job Details: 06/07/2018

Customer complaint of f2 code, ran diagnostics found f2 long drain, filter is clogged, showed customer where filter housing was in the front of the unit, customer will remove debris;

We serviced a

CYE22USHBSS GE

Model Refrigerator

Near Leroy Township, Ohio 44024

Brian M

Job Details: 06/06/2018

Cc that knob is little loose to the coffee maker portion Would need a new Display Ui to correct issue Customer does not want to repair at this time

We serviced a

WTW8500DR2 Whirlpool

Model Washer

Near Madison, Ohio 44057

Corina H

Job Details: 06/06/2018

CC that the unit has a grinding noise when it spins. Ran a drain and spin. Ran diag f0e5 Off Balance Load. Found the basket hitting the side wall. Leveled the washer. Optest ok.

We serviced a

WED8600YW0 WHIRLPOOL

Model DRYER

Near Warrensville Heights, Ohio 44128

Dan

Job Details: 06/06/2018

Customer complaint that unit is not starting, confirmed, found idler pulley cracked causing belt to fall off and hit belt switch, installed new idler pulley, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER)

We serviced a

WHIRLPOOL DRYER

Model WGD4800BQ1

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/06/2018

Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KGRS807SSS01

Near Geneva Township, Ohio 44041

Gail V.

Job Details: 06/06/2018

Customer states Unit quit working after a power glitch and oven light stays on all the time I found door lock in a mid position Put unit into self clean allowing lock to complete cycle. Turned off self clean and lock returned to correct resting position. Op test good ; , Job Cmpltd,

We serviced a

KSCS25INSS00 Kitchenaid

Model Refrigerator

Near Painesville, Ohio 44077

Brian M

Job Details: 06/06/2018

Cc that unit is not cooling Ff 37 Fr 4 Found middle black piece that separates fridge and freezer at 137 degrees Moved unit found back cover hot as well Condenser fan not running and only getting 2volts from control box Needs control replaced Customer does not want to repair

Near Willoughby Hills, Ohio 44094

Brian M

Job Details: 06/06/2018

Whirlpool Washer Found rug stuck in washer Pre ID a drain pump

We serviced a

WEG730HDSO Whirlpool

Model Range

Near Richmond Heights, Ohio 44143

Brian M

Job Details: 06/06/2018

13:01, Cc of error popping upFound error F8E0 fan speed to low Found fan to be working and having 108 ohms Needs control replaced ; ordrng 1 W11050551 (cntrl-elec29870),

We serviced a

GB2FHDXWS04 Whirlpool

Model Refrigerator

Near Highland Heights, Ohio 44143

Brian M

Job Details: 06/06/2018

Cc unit was not cooling Found temps normal ff 38 Fr 5Normal operating temps and previously had replaced a Jazz board, found jazz board not properly programmed was set to code 02 needed to be set to 01;

We serviced a

MHW5500FW1 Maytag

Model Washer

Near Lyndhurst, Ohio 44124

Gabriel P

Job Details: 06/06/2018

Cc of error popping up Found error f8e1 No water entering, customer has burst resistant hose on. Installed regular rubber hoses supplied by customer Ran auto test OP TEST OK

We serviced a

MDB8979SFZ2 Maytag

Model Dishwasher

Near Westlake, Ohio 44145

Corey L.

Job Details: 06/06/2018

Installed part, then realized right side was ordered, need left side; ordrng 1 W11048934 (track LH ),

We serviced a

LSE7806ACE Maytag

Model Washer

Near Middleburg Heights, Ohio 44130

Corey L.

Job Details: 06/06/2018

Customer complaint dryer not spinning, power to unit is good, drum rotates freely by hand, started timed dry cycle, drum rotating slowly but smelt strong motor burn, motor has failed, ordrng 1 W10411000 (motor-drve 202.14) and 1 WPY312959 (belt 32.19),

We serviced a

WTW8500DC4 Whirlpool

Model Washer

Near Seven Hills, Ohio 44131

Corey L.

Job Details: 06/06/2018

Customer complaint I i in dispenser not emptying at all when running a load using the oxi additives selection, oxi dispenser filled, not over filled, all valves working in service mode, started quick wash using oxi additives, estimated time 48 min, unit filled and advanced to wash, at 40 min unit dispensed oxi, unit is operating as designed

We serviced a

KTRS19KMBL00 Kitchenaid

Model Refrigerator

Near MENTOR ON THE, Ohio 44060

Corina H

Job Details: 06/06/2018

CC that there is frost in the freezer and there is ice buildup in the back. Unit was unplugged when I arrived. Found the drain pan full of ice and there was frost in the front of the unit. Checked the door seal, good. Steamed the drain pan out. Checked the heater, 30 ohms. Placed a copper wire in the drain hole. Optest ok.

We serviced a

KRMF706ESS00 Whirlpool

Model Refrigerator

Near Cleveland, Ohio 44124

Corina H

Job Details: 06/06/2018

Replaced the control. Optest ok.

We serviced a

KUDC10FXSS5 Kitchenaid

Model Dishwasher

Near Reminderville, Ohio 44202

Holly Butcher

Job Details: 06/06/2018

CC that there was a clunking noise when unit is draining. Removed the drain pump, clear. Found the normal and hear lights do not light up. Will need a new UI. Called SM to order part. ; ordrng 1 WPW10481130 (panel-cntl),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Mentor, Ohio 44060

Jeff M

Job Details: 06/06/2018

6, Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 06/06/2018

The unit is not cooling. The compressor is pulling .70 amps there is not heat transfer no frost pattern on the evap. The unit needs a new compressor and evap.; ordrng 1 W10858281 (EVAP) and 1 W11174634 (COMPRESSOR ) and 1 WPW10143759 (DRYER), schdld next appmnt for 6/13 WED ! [***],

We serviced a

WOC54EC7AS00 WHIRLPOOL

Model MICROWAVE

Near Maple Heights, Ohio 44137

Dan

Job Details: 06/06/2018

Installed new control, op test no good , door switches test good,ordering inverter board; ordrng 1 W10217711 (inverter)

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Avon, Ohio 44011

Mac

Job Details: 06/06/2018

Ice maker had no errors. All tested ok. Called tech line. They said that if the pantry door interface isn’t working, neither will the ice maker. Pantry interface is not working. Office to order interface. Left mitigation mat under refrigerator.; ordrng 1 WPW10769076 (cntrl-elec)

We serviced a

FRIGIDAIRE WASHER

Model WFW9600TA01

Near Willoughby, Ohio 44094

Jeff M

Job Details: 06/06/2018

The bearings are failing est only ; ordrng 1 W10772607 (FRONT T) and 1 W10772615 (REAR T) and 1 WPW10269756 (INNER T), used 1 1OVRSZ (Oversize Shipping) from stock,

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Euclid, Ohio 44123

Jeff M

Job Details: 06/06/2018

he dishwasher is draining fine customer was concerned with the water recondensing back on the plastic tub. Customer is not using rinse aid and said she has also bin leaving the dishes in overnight allowing the steam to recondense into water back onto the dishes and onto the tub.; Job Cmpltd, saved tckt [SdLink\310313a.png], snapped 6

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYW04

Near Cleveland, Ohio 44132

Jeff M

Job Details: 06/06/2018

The units door is broken at the bottom where the hinge inserts into. Customer does not have time to wait on a new door but he does want it fixed. I’m going to set up a return date when I have the correct filler. I am going to fill the hole with what’s called quick steel and make the door work. ; schdld next

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44109

Chad P.

Job Details: 06/06/2018

Found water dripping through ff air intake from freezer. Found evap drain pan allowing water to run off off during defrost and get into ff air intake. Adjusted drain pan and poured water on it observing it going down the drain line. Advised to monitor. Op test ok. ; Job Cmpltd

We serviced a

MVWB725BW0 MAYTAG

Model WASHER

Near Cleveland Heights, Ohio 44121

Brian B

Job Details: 06/06/2018

Ran a drain and spin. Main bearings have failed. Will need shaft, bearings and seal.

We serviced a

FRIGIDAIRE DRYER

Model FFQG5000QW

Near Ashtabula, Ohio 44004

Arthur V

Job Details: 06/06/2018

Found overload tripped (open) needs high limit stat.thermal overload,belt,all 5 rollers and the idler pulley. ; ordrng 5 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm) and 1 137116700 (thermostat) and 1 137539200 (limiter), schdld next appmnt for 6/12

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHB00

Near Montville, Ohio 44064

Arthur V

Job Details: 06/06/2018

Found damper making noise again. Called techline. Talked to andrew file number 7722163384. Need to apply grease to baffle before installing no service pointer on this this was recommended by Andrew. ; ordrng 1 542638 (grease) and 1 WPW10594329 (control), schdld next appmnt for 6/13 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIDE01

Near Russell Center, Ohio 44072

Robert A.

Job Details: 06/06/2018

Frz -2, ff 39, found ff evap frozen, door seals good, cab to liner tight, ran diagnostics, needs ff fan, evap thermistor and ff thermistor; ordrng 1 12002355 (FF THERMISTOR) and 1 W10316760 (FF EVAP THERMISTOR) and 1 W11098695 (FF FAN), schdld next appmnt for 6/12 TUE 12-4

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Chagrin Falls, Ohio 44023

Robert A.

Job Details: 06/06/2018

Installed rf element, tested, op test ok; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GNS23GSHBFSS

Near Kent, Ohio 44240

Robert A.

Job Details: 06/06/2018

Cleared ice, replaced heater and control, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

MEDB725BW0 MAYTAG

Model DRYER

Near North Ridgeville, Ohio 44039

Chad P.

Job Details: 06/06/2018

Installed air duct assy and ran unit on timed dry high heat. Op test ok. ; Job Cmpltd

We serviced a

SAV205DAWW MAYTAG

Model WASHER

Near Lakewood, Ohio 44107

Brian B

Job Details: 06/06/2018

Found machine will not spin. Set to spin. Motor windings started burning. Water leaking through main bearings into mechanism below.

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, Ohio 44125

Dan

Job Details: 06/06/2018

Installed new evaporator fan motor and wire harness, op test good ; Job Cmpltd

We serviced a

WRB329DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Mac

Job Details: 06/06/2018

Compressor not starting. Tested compressor, wattage peak close to 300 before compressor kicks off overload. shorted windings, office to order compressor.; ordrng 1 W10507884 (compressor)

We serviced a

MDBH949PAB2 MAYTAG

Model DISHWASHER

Near WARRENSVL HTS, Ohio 44128

Dan

Job Details: 06/06/2018

Installed new user interface , op test good, Job Cmpltd

We serviced a

KDTE404DSS0 KITCHENAID

Model DISHWASHER

Near North Ridgeville, Ohio 44039

Mac

Job Details: 06/06/2018

Replaced electronic control in dishwasher. Put mitigation mat under dishwasher. Tested=operating properly.; Job Cmpltd

We serviced a

MDB4949SDM2 MAYTAG

Model DISHWASHER

Near North Ridgeville, Ohio 44039

Mac

Job Details: 06/06/2018

Replaced manifold in dishwasher, now operating properly.; Job Cmpltd

We serviced a

MDB8959SFZ MAYTAG

Model DISHWASHER

Near Strongsville, Ohio 44136

Chad P.

Job Details: 06/06/2018

Found upper tracks broken. Needs both replaced. ; ordrng 1 W11048934 (TRACK, LEFT) and 1 W11048936 (TRACK, RIGHT )

We serviced a

WRS325FDAW02 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, Ohio 44136

Chad P.

Job Details: 06/06/2018

Unit not plugged in. Plugged unit it and compressor stared and unit started cooling. Left unit plugged in and advised to run for 24 hrs. If unit is freezing. Okay to sell it. ; Job Cmpltd,

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Strongsville, Ohio 44136

Chad P.

Job Details: 06/06/2018

Found connector on heater broken off. Needs harness. ; ordrng 1 W11246728 (HARNESS)

We serviced a

ASD2625KES WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, Ohio 44136

Chad P.

Job Details: 06/06/2018

Installed compressor and replaced rotten line. Charged unit. Op test ok. ; Job Cmpltd

We serviced a

KUDP02FRSS0 KITCHENAID

Model DISHWASHER

Near Avon Lake, Ohio 44012

Brian B

Job Details: 06/06/2018

Found control sent is wrong part in right box. Will need to reorder. Brought back wrong part for return.; ordrng 1 W10084141 (electronic control)

We serviced a

WRS586FIEM03 WHIRLPOOL

Model REFRIGERATOR

Near Avon, Ohio 44011

Brian B

Job Details: 06/06/2018

CC that damper is mAking loud noise and also, freezer door gets a large wet spot in middle of door when it is humid. Checked temps, 3 frz, 39ff. Ran diag, damper is very noisy, will need new damper. Called TL, Scott, 7722163230. He said we will need to replace freezer door due to insulation void. Customer will call when door arrives.; ordrng 1 LW10678620 (FRZ DOOR) and 1 W11164593 (DIFFUSER)

We serviced a

CALORIC WALL OVEN

Model RXP216

Near Eastlake, Ohio 44095

Jeff M

Job Details: 06/06/2018

The unit is vary old the transformer is humming vary loud and the ignitor is bad all the original parts are discontinued ts ignitor looks like it will work. EST only cust will think it over; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mentor, Ohio 44060

Jeff M

Job Details: 06/06/2018

The units time is not rotating. The heating system tested good. The unit needs a new timer ; ordrng 1 WPW10185992 (TIMER), schdld next appmnt for 6/12 TUE 8-12,

We serviced a

GE REFRIGERATOR

Model CSX20BAXAWH

Near Willoughby, Ohio 44094

Jeff M

Job Details: 06/06/2018

installed new part unit op tested good ; Job Cmpltd,

We serviced a

WRF535SMBB00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, Ohio 44035

Mac

Job Details: 06/06/2018

Found freezer door not making full contact with door switch to engage ice maker. Adjusted door to make full contact with switch.; Job Cmpltd

We serviced a

GE REFRIGERATOR

Model PFSS5NJWASS

Near Willoughby, Ohio 44094

Arthur V

Job Details: 06/06/2018

Found inverter compressor running and very noisy. Unit no cool at all. Inverter discolored. Needs compressor and inverter bd est = 89.95 sc. 325.00 labor. 789.55 parts and shipping. Total est 1288.82. Parts needed are 1-wr87x10111. And 1- wr49x10283. Customer does not want repaired. ; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Cleveland, Ohio 44106

Dan

Job Details: 06/06/2018

Customer complaint that unit stops mid cycle, found unit on wash cycle with nothing running, ran diagnostics found f8e1(long/no fill) and f8e5(hot and cold reversed) error codes, cleared, started normal wash cycle, unit filled, found hot water entering unit very slowly, found hot water valve partially closed, opened valve all the way, unit advanced to agitate cycle, unit completed wash cycle and advanced to rinse cycle, op test good ; Job Cmpltd

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS2

Near Mentor, Ohio 44060

Arthur V

Job Details: 06/06/2018

Replaced heating element and soap dispenser. Ran a service cycle. Advised customer next cycle will be a recalibration cycle and may take up to 4 hrs to complete. Left leak mat ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHGXLQ01

Near Garrettsville, Ohio 44231

Robert A.

Job Details: 06/06/2018

Leaking, cust turned on water, checked fittings, good, got water from disp, good, cycled i/m, good, no leaks found, unable to duplicate, op test ok; Job Cmpltd,

We serviced a

JENN-AIR WALL OVEN

Model JMW9530DAS

Near Huntsburg, Ohio 44046

Robert A.

Job Details: 06/06/2018

Found no display, no response from keys, control receiving 220vac, transformer open, needs control and transformer, part nlacust to replace; ordrng 1 74005416 (TRANSFORMER49.63NLA) and 1 WP74009716 (CONTROL335.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved tckt

We serviced a

WDT710PAYM4 WHIRLPOOL

Model DISHWASHER

Near Cleveland, Ohio 44108

Dan

Job Details: 06/06/2018

Customer complaint that upper rack is stuck and door will not close, found upper rack not seated properly on tracks, corrected, door closes, op test good; Job Cmpltd

We serviced a

MVWB835DW3 WHIRLPOOL

Model WASHER

Near Avon, Ohio 44011

Brian B

Job Details: 06/06/2018

Replaced valve assembly,ran manual test 002,opt test ok,ran diagnostics,all good ; Job Cmpltd

We serviced a

MRT118FFFH01 Maytag

Model Refrigerator

Near Shaker Heights, Ohio 44120

Brian M

Job Details: 06/06/2018

Cc of no cool Ff at 50 Fr at 52Found no frost pattern and amp draw on compressor is less than 1 amp Needs evap and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)

We serviced a

WED75HEFW0 Whirlpool

Model Dryer

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 06/06/2018

Cc that unit will not heat Found thermistor open Needs thermistor replaced ; ordrng 1 WP8577274 (thermistor)

We serviced a

WEG515S0FW0 Whirlpool

Model Range

Near Seven Hills, Ohio 44131

Corey L.

Job Details: 06/06/2018

Customer complaint broiler not operating properly, started broil for 500, after 5-10 min customer put steak in a round bake pan in cavity, after 25 min unit temped at 500, showed user guide saying to use broiler pan, unit is operating as designed;

We serviced a

GLDT690J00WW GE

Model Dishwasher

Near Solon, Ohio 44139

Corina H

Job Details: 06/06/2018

CC that the unit is not drying the dishes and the dw has a smell to it. Cust is not using rinse aid and does not use the dw all the time. Gave cust a soap sample and advised cust to use a dishwasher magic to clean the dishwasher to get rid of the smell. Ran diag heater turned on. Advised cust to run the water in the sink before starting the dishwasher to have proper temp. Optest ok

We serviced a

WRX988SIBW00 WHIRLPOOL

Model REFRIGERATOR

Near Geneva, Ohio 44041

Dan

Job Details: 06/06/2018

, Ran test 4, fresh food section evaporator formed good frost pattern, freezer section evaporator also has good frost pattern, 3 way valve is working, thermistor resistances are good, unit needs new main control board ; ordrng 1 W10807590 (cntrl-elec)

We serviced a

WEG730H0DS0 WHIRLPOOL

Model RANGE

Near North Royalton, Ohio 44133

Chad P.

Job Details: 06/06/2018

Installed touch pad, clock and control. Wrong cooling fan was sent. Need to reorder fan. ; ordrng 1 W11107275 (FAN)

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Parma, Ohio 44134

Mac

Job Details: 06/06/2018

Replaced gear case, drive pulley, drive belt and drive hub. Ran washer through calibration and test cycles. Washer operating properly.; Job Cmpltd

We serviced a

KRSF505ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma, Ohio 44129

Chad P.

Job Details: 06/06/2018

Found unit set to Celsius. Converted back to Fahrenheit and set to correct temps. Changed defrost to standard 8 hr defrost. Advised to monitor. Op test ok. ; Job Cmpltd

We serviced a

MVWB835DW2 MAYTAG

Model WASHER

Near Westlake, Ohio 44145

Brian B

Job Details: 06/06/2018

Replaced control and console. Ran calibration, auto test, and normal cycle. Op test ok. Placed water mat under machine.; Job Cmpltd

We serviced a

PLEFM399DCB FRIGIDIARE

Model RANGE

Near Richmond Heights, Ohio 44143

Brian B

Job Details: 06/06/2018

Replaced bake element. Tested oven. Op test ok.;

We serviced a

WTW8500DC0 Whirlpool

Model Washer

Near Garfield Heights, Ohio 44125

Corey L.

Job Details: 06/06/2018

Replaced parts,

Near Solon, Ohio 44139

Corina H

Job Details: 06/06/2018

Maytag Dryer CC that there is black marks on the drum and the vent. Found a black wax (crayon) on the moisture sensor. Called SM and he said abuse of appliance. Gave cust a quote on fixing the dryer. Cust is calling whirlpool to see if they will cover parts. Took pic

We serviced a

MRT118FFFM01 Maytag

Model Refrigerator

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 06/06/2018

Cc that unit is freezing food in fridge Found unit on coldest settingAdvised on how to adjust temps OP TEST OK

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Warrensville Heights, Ohio 44128

Corina H

Job Details: 06/06/2018

CC that the unit will not start. Unit started on a normal load and a drain and spin. Advised cust to change the gfi outlet to a grounded outlet. 1-2 tablespoons of HE detergent and 6-8 bath towels equals a full load. Ran diag. F5E3 – LID UNLOCK FAULT, F8E5 – HOT, COLD REVERSED. The hot and cold water lines are reversed. Ran a drain and spin. When the spin cycle finishing the lid lock opens and locks.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Mentor, Ohio 44060

Jeff M

Job Details: 06/06/2018

The units door is warped and the rails are damaged by the ice n frost. Told the cust I’ll take 6-8weeks; ordrng 1 12977880SQ (dor-fip ss) and 1 WPW10330994 (RAIL) and 1 WPW10330995 (RAIL), schdld next appmnt for 7/2 MON !,

We serviced a

GE REFRIGERATOR

Model GNS23GMHBFES

Near Perry Township, Ohio 44081

Arthur V

Job Details: 06/06/2018

Found evap fan motor not running. Voltage to motor. Needs fan motor and blade ; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/12 TUE !,

We serviced a

WHIRLPOOL WASHER

Model GHW9400PL0

Near Huntsburg, Ohio 44046

Robert A.

Job Details: 06/06/2018

Unable to get into diagnostics, ran drain and spin, ng f11 mcu error, reset connections, ng, needs acu and mcu, unable to fully test unit; ordrng 1 W10756692 (MCU24830) and 1 WP8182697 (ACU210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/12 TUE !

We serviced a

NTW4516FW2 Amana

Model Washer

Near Painesville, Ohio 44077

Brian M

Job Details: 06/06/2018

Cc of unit making noise Found grinding noise when basket is full Found motor belt housing being smashed to ground when weight is added Adjusted feet to compensate for floor leveling OP TEST OK

We serviced a

WRF560SMYE04 Whirlpool

Model Refrigerator

Near Cleveland, Ohio 44111

Corey L.

Job Details: 06/06/2018

Customer complaint water drippout out of bottom of freezer, confirmed evap tray and frz floor covered in ice, unit has duck style bill we don’t have a fix for, expanded valve, cleared ice back cover damaged, ordering back cover, customer will install; ordrng 1 W10636716 (cover-unit),

We serviced a

WRF993FIFM00 Whirlpool

Model Refrigerator

Near Independence, Ohio 44131

Corina H

Job Details: 06/06/2018

CC that the unit is making a noise then shut off. Checked test 128 version 600 is the control will need a new control and evap cover. The evap cover had frost buildup. Called SM to order parts. Cust does not want to repair at this time.

We serviced a

KRFF707ESS01 Kitchenaid

Model Refrigerator

Near Parma, Ohio 44134

Corina H

Job Details: 06/06/2018

Replaced the parts listed. Optest ok

We serviced a

RBD245PDB11 Whirlpool

Model Wall Oven

Near Independence, Ohio 44131

Corina H

Job Details: 06/06/2018

Replaced the UI. Cust had main control sent out to get repaired. Heated ovens to 350*. Optest ok

We serviced a

GE DRYER

Model GTDP490ED7WS

Near Painesville Township, Ohio 44077

Jeff M

Job Details: 06/06/2018

Timer shift is completely rounded and the timer knob is broken estimate on; ordrng 1 WE01X20380 (control knob asm) and 1 WE4M527 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS011JBL0

Near WARRENSVL HTS, Ohio 44122

Jeff M

Job Details: 06/06/2018

The motor is seized up needs replaced; ordrng 1 W10782773 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $360.69 CC Ref # 1120369940, schdld next appmnt for 6/11 MON 8-12,

We serviced a

WMH53520CS2 WHIRLPOOL

Model MICROWAVE

Near Painesville Township, Ohio 44077

Dan

Job Details: 06/06/2018

Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

We serviced a

WRF535SWHV0 WHIRLPOOL

Model REFRIGERATOR

Near Berea, Ohio 44017

Mac

Job Details: 06/06/2018

Found freezer door seal not formed all the way. Formed seal with steamer, now seals ok. Put mitigation mat under refrigerator. Tested ok.; Job Cmpltd

We serviced a

WTW7000DW0 WHIRLPOOL

Model WASHER

Near North Ridgeville, Ohio 44039

Mac

Job Details: 06/06/2018

Replaced control board and gear case. Ran through calibration and tested washer=operating properly.; Job Cmpltd

We serviced a

WGD4815EW2 WHIRLPOOL

Model DRYER

Near Elyria, Ohio 44035

Mac

Job Details: 06/06/2018

Found belt damaged, used belt from truck stock and tested dryer, operating properly. Advised customer to install proper vent, semi-rigid or rigid.; used 1 341241 (BELT)

We serviced a

BG21V1W WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44120

Chad P.

Job Details: 06/06/2018

, Installed cap. Op test no good. Found no fans running. Comp not running and all lights working. Found thermostat (freezer control) open. Bypassed and unit came on. Need thermostat replaced. Checked all electrical connections. All check good.; ordrng 1 W10752646 (thermostat),

We serviced a

41743042200 KENMORE

Model WASHER

Near Cleveland, Ohio 44113

Brian B

Job Details: 06/06/2018

Customer said machine is still doing same thing, not spinning. Found machine will not go into final spin. When timer is set to final spin, tub does not spin at high speed. probably speed control unit, but could also be timer or both.

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