Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8216 customer reviews

Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2322MBJA Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Leisurewood Ln, Perry, OH 44081
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW1 Installed new part unit op tested good

Near Main St, Perry, OH 44081
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DSS2 Installed new part unit op tested good. There is a authorization code for this Jessica should have it

Near Belvoir Blvd, Beachwood, OH 44122
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104DSS5 "Cc: not working, not drainingFound pump running but not drainingPulled drain hose off garbage disposal found plug still in disposalRemoved plug ran test cycleOp test ok"

Near Washington Blvd, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR GE GTS16GSHJRSS Installed motorOp test ok

Near Washington Blvd, Cleveland Heights, OH 44118
Jason N.

Jason N.

DRYER SAMSUNG DV48H7400EWA2 "Installed listed idler pulley. Lubed up drum rollers, cleared lint from inside of unit. Ran dryer cycle test. Op test good."

Near Dusty Ln, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Installed new control, broke light bulb removing from control, replaced bulb with ts bulb, op test good ; used 1 8009 (APPLIANCE BULB) from stock"

Near Woodmere Dr, Broadview Heights, OH 44147
Joe O.

Joe O.

WASHER WHIRLPOOL WFW95HEDW0 Installed pressure switch and hoseRan auto testOp test ok

Near Lafayette Dr, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc: freezing on shelf by ice maker ventFound ff temp set at 38 degrees and freezer temp set at 0Actual temps in ff was 35 degrees and freezer at 0 degreesFound items to be directly in path where the ice maker vents air outRan diagnostics test all components test goodAdvised customer to evenly distribute items to allow for air to flow and avoid putting items directly in front of ventsAdjusted freezer temp to 1 degreeOp test ok

Near W Orange Hill Cir, Chagrin Falls, OH 44022
Joe O.

Joe O.

WALL OVEN WHIRLPOOL WOD93EC0AS04 Installed fan and motorRan diagnostics testRan test bakeOp test ok

Near McFarland Ridge, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Cc of food freezing Temps in fridge are around 37 set point is 39 Freezer was around 2 and set to 0 Temps from air tower was around 14 and baffle door was open Ran baffle test baffles seems to be functioning properly Rest power to unit and baffle is now closed and air tower is putting off temps around 27 OP TEST OK Advised on product placement

Near Chamberlain Rd, Aurora, OH 44202
Brian M.

Brian M.

DRYER WHIRLPOOL WGD5300VW0 Cc of unit not heating Found unit to be heating at start of the cycle but once it cycles coils are not functioning properly Replaced coils Ran test cycle OP TEST OK ; used 1 279834 (COIL) from stock

Near OH-82, Aurora, OH 44202
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KBFS22EWWH7 Found gasket ripped needs replaced. ; ordrng 1 W10830189 (gasket-fip)

Near Painesville Warren Rd, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KENMORE 59679279991 Cc unit is not cooling Unit was unplugged at arrival Plugged unit in and let run for 15 min no frost pattern showed expect on cap tube Will need evap and filter drier Evap is no longer available

Near Timber Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

DRYER WHIRLPOOL WGD5600XW1 Cc of squeaking noises Found idler pulley not spinning freely Replaced using pulley kit from truck stock OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Sagamore Rd, Walton Hills, OH 44146
Joe O.

Joe O.

RANGE WHIRLPOOL WEG730H0DS0 Opened packaging on both parts receivedLooked to be correct. When going to install listed parts I realized one part did not fit the inner doorReordering inner door glass; ordrng 1 WPW10300487

Near Washington Blvd, University Heights, OH 44118
Brian M.

Brian M.

RANGE MAYTAG MGR6600FZ1 Cc that unit cycles way to often Ran test bake to 350 Found unit to be cycling as normal. Ran control test to make sure board is reading 350 everything is working as it should Advised customer on user manual page 10 states the cycle sequence

Near Wiencek Rd, Streetsboro, OH 44241
Corina B.

Corina B.

RANGE WHIRLPOOL AEP222VAW "Ran entitlement, product is good. CC that the burner do no heat all the way up. Talk to SM and he advised that burners do not glow all the way around. Optest ok."

Near Memphis Ave, Brooklyn, OH 44144
Jason N.

Jason N.

WASHER WHIRLPOOL WFW94HEXW0 "Cc unit stopped mid cycleRan diagnostics, found codes 6-1 for ccu to mcu miscommunication, 8-1 for water not entering machine, 9-1 for long drain. Ran diagnostics test, unit not moving past c00. Checked door latch, checked good, checked mcu control. Control board has burnt transistor. Unit needs mcu board. ; ordrng 1 WPW10374126 (cntrl-elec26732), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stumpville Rd, Jefferson, OH 44047
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "Cust showed pop, sent pic. CC that the unit is not heating. Checked outlet L1-n 120 volts L2- n 120 volts L1 to L2 0 volts. Will need an electrician. Optest ok."

Near Merkle Ave, Parma, OH 44129
Corina B.

Corina B.

WASHER WHIRLPOOL WTW6600SB3 "CC that the unit went off balance, moved and makes a loud noise in spin. Found the bearings are worn. Will need new bearings. Cust doesn’t want to repair"

Near Hampstead Ave, Parma, OH 44129
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW0 "Customer complaint that unit does not rinse or spin and sometimes water goes in and out for a half an hour sometimes and sometimes when running drain and spin cycle the light switches between rinse and spin, ran diagnostics found f0e5(off balance ) and f0e3(over load) error codes, ran drain and spin cycle , unit filled, ran manual test cycle, unit spins, but in drain and spin unit fills basket, unit needs new control; ordrng 1 W10920541 (cntrl-elec)"

Near Oak Hollow Dr, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ET8MHKXMQ03 CC that ther is water in the freezer and ff section. Fund the drain hole s blocked wth ice. Steamed the ice out. Drain hole is clear. Used a copper wire around the drain hole. Put foil tape on the back of the evap cover to prevent rust going down the drain tube. Optest ok.

Near Sheraton Dr, Parma, OH 44134
Corina B.

Corina B.

KITCHEN MAYTAG MDB7759AWB3 "CC that the unit was smoking. Checked the control, found burnt marks on the control and wires. Cust does not want to repair."

Near N Linden Ln, Parma, OH 44130
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JFC2290VPY5 "Cc: noise from damperFound damper motor making a loud growling noise when opening and closingNeeds damper control assembly; ordrng 1 WPW10594329 (control8440), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Salem Ct, Beachwood, OH 44122
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH31017AS1 "Cc: explosion and sparkingPulled vent found diode exploded and Burned the wires from transformer to magnetronSpoke with BB he advised me to replaced all high voltage side because the damage the diode causedNeeds transformer, magnetron, capacitor, and diode; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"

Near N Strawberry Ln, Moreland Hills, OH 44022
David R.

David R.

RANGE GE JGBS66DEK1BB "Replaced harness, tested each burner. All came on no sparking afterwards. Op test ok."

Near N Leavitt Rd, Lorain, OH 44053
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced door, reset power, checked everything. Op test ok"

Near W Creek Ct, Avon, OH 44011
David R.

David R.

RANGE KITCHENAID KEBC101KSS06 "Replaced door latch, tested oven at 350*, op test ok."

Near Persimmon Dr, Westlake, OH 44145
David R.

David R.

WASHER WHIRLPOOL MVWB850YW1 "Replaced dispenser, tested out in service mode, checked for leaks, no leaks. Op test ok."

Near Sanctuary Ln, Olmsted Township, OH 44138
Brian M.

Brian M.

MICROWAVE KITCHENAID KEMC308KSS01 "Cc of glass broken on oven door and torsion springs broke in microwave door Found innner door glass broken on oven door and found torsion springs gone( was quoted for them back in 09 but never had them done); ordrng 1 WP4449259 (glass-door7276) and 2 WP4451009 (spring5326)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Halton Ct, Solon, OH 44139
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDFE104HWH0 Replaced both door hinges. Op test good.

Near Fern Dr, Mentor-on-the-Lake, OH 44060
Brian M.

Brian M.

DRYER WHIRLPOOL WED4815EW1 "Cc unit wont start Found centrifugal switch bad Replaced motor and blower OP No good Tested start relay Relay stuck closed Needs start relay ; ordrng 1 WPW10117655 (relay-pts), used 1 279827XXX (XXXDO NOT RESTOCKXXX), and 1 WP694089XXX (XXX DO NOT RESTOCK XXX) from stock"

Near OH-303, Streetsboro, OH 44241
Arthur V.

Arthur V.

WALL OVEN WHIRLPOOL WOD51EC7HS00 Replaced control panel. Op test good. Customer set up wi fi and it is working now No core listed but i held on to it anyway just in case (has core sticker on box)

Near Nelmar Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Cc of no ice still Found the rear off icemaker frosted over and not cooling properly Needs seal kit ; ordrng 1 5303918784 (air handler housin)

Near Clover Dr, Ravenna, OH 44266
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFI2266AEB Found unit had no lights inside and no display lights. Unit needs main control. Also found a hard start kit installed on compressor. Connected compressor to test strip. No good. Will also need a compressor. Customer does not want repaired

Near N Ridge Rd E, Geneva, OH 44041
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Installed new ice maker, op test good"

Near Mulberry Pointe, Brecksville, OH 44141
Corey L.

Corey L.

RANGE GE JB650DF1WW "Customer complaint oven temps are off needs set to 370 in order to be 350, confirmed, performed +20 degree temp adjustment, op test good"

Near Hidden Lake Trail, Brecksville, OH 44141
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW2 "Customer complaint a pair of dress pants slid underneath agitator, customer was able to removed pants, there are some white rubbing marks but no tears to pants, agitator appears flush, replaced agitator"

Near Ledgestone Drive, Strongsville, OH 44149
Corina B.

Corina B.

WASHER WHIRLPOOL MAV408DAWW Replaced the switch and knob. Started a normal cycle. The timer is not lining up with the cycles. Will need a new timer. ; ordrng 1 WP21002232 (timer)

Near W 40th St, Lorain, OH 44053
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QHT00 "Installed listed ice dispenser parts. Op test good. Water dispense spout broke during installation, plastics very weak due to age. No part available on parts lookup. SM researching. Advised customer that office will contact her if repair can or cannot be made."

Near Arlington Dr, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc unit not making iceRan ice maker diagnostics step 56, ice making has e5 code for ice maker thermistor higher then 16 degrees. Ran diagnostics step 58 thermistor test, passed, temp cooler then harvest. Customer said he left freezer open for hours a few days ago. Checked water fill to ice maker, no water coming in to mold. Removed water line on valve. Manual test water valve, water coming out, blew through water line, reconnected and tested. Good water flow to ice maker now. Advised customer to allow 2.5 to 3 hours for ice to harvest. Op test good,"

Near E 239th St, Euclid, OH 44123
Jason N.

Jason N.

REFRIGERATOR GE CFSP5RKBCSS Installed defrost thermostat. Op test good.

Near Edgecliff Dr, Euclid, OH 44123
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc not starting up. Found lid lock error code, ohmed out and latch is open. Went through manual mode and water hoses are working and drain pump working. Ordering lid latch.***last call of the day, customer won’t be home till after 3.; ordrng 1 W11307244 (LID LOCK)"

Near Stoney Ridge Rd, North Ridgeville, OH 44039
Jason N.

Jason N.

DRYER MAYTAG MEDX655DW1 "Installed listed element and thermal fuse. Ran dryer cycle test, good heat. Op test good. Advised customer to change vent style to rigid or semirigid, using 7 ft run of foil style venting currently,"

Near Grand Blvd, Wickliffe, OH 44092
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW0 "Cc unit not spinning or drainingRan diagnostics, found codes f7e8 for motor stator over temp, f1e2 for main control fault, f7e3 motor module over current. Cleared codes. Checked continuity on motor, checked good 8-10 ohms. Checked physical connections on motor. Checked power in to unit, good at 123v. Ran manually spin test, low, medium, fault f7e3 motor over current. Lid lock will now not disengage. Unit needs control board. Customer not repairing at this time."

Near Warren Rd, Wickliffe, OH 44092
David R.

David R.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Cc ice build up in FF section on Evap cover, not allowing crisper drawer to close. Fz section is fine. Steamed out a little bit of ice today so the drawer can close. Ordering fan with harness, support and damper; ordrng 1 W11087438 (motor-evap WITH HARNESS) and 1 WPW10248595 (control DAMPER ) and 1 WPW10389152 (support)"

Near River Rd, Olmsted Falls, OH 44138
David R.

David R.

WASHER WHIRLPOOL CHW9160GW0 "Cc of Same error code as last time, F25. F25 tachometer error. Took apart and checked motor and belt. Could not figure out how to take too cover off to get to control. Ordering motor and control****schedule second tech that is use to working on commercial units. Also has 6 star lock nuts on unit. ***** request double labor ; ordrng 1 W11229665 (CONTROL) and 1 WPW10171927 (motor-drve)"

Near Barrett Rd, Berea, OH 44017
Arthur V.

Arthur V.

WASHER GE GFWR4800F2WW Found unit excessively loud in spin. No play or leaking from bearing. Balance ring balls are very loud. Need to replace balance rings. Tub has to be seperated to replace tub rings. Extra time. Reschedule at customer request due to work schedule. Called techline 2 technicians are required to do this job per dave at techline ; ordrng 1 WH01X21994 (seal oring) and 1 WH12X10599 (light tub) and 2 WH45X10138 (ring balance asm)s

Near E 346th St, Eastlake, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SSDHZ01 "Customer complaint that unit is not dispensing ice, found door not closing switch completely, installed door shim, op test good , if problem reoccurs unit will need new left fresh food section door; used 1 WP2177331 (DOOR SPACER) from stock"

Near Delsy Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 As soon as I got to the door customer started asking me about service charge I told him his microwave only has a one-year warranty it is outside warranty. Did not get to even look at the microwave I got turned away.

Near Ludgate Rd, Shaker Heights, OH 44120
Arthur V.

Arthur V.

WASHER KENMORE 110.158624 "Found unit needs lid switch. Schedule for friday. Please move up if possible; ordrng 1 WP3949238 (switch-lid), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beach Dr, Madison, OH 44057
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 There is a piece of metal in the fan pull the middle unit tested good rent a center provides an extra one year warranty on top of the manufacture one-year warranty the machine is under warranty

Near Grandview Ave, Cleveland, OH 44104
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD86HEBW1 Something was in the fan I was able to get it without disassembling the machine unit tested good

Near Ashbury Ave, Cleveland, OH 44106
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Installed new door, op test good"

Near Wildwood Dr, North Royalton, OH 44133
David R.

David R.

FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Cc of frost. Frost forming in unit from gaps in door gasket.door looks like it is bellowing inward and not able to fit right on cabinet. ; ordrng 1 W10574475 (gasket-dor) and 1 W10746789 (dor-fmd) and 1 W11178521 (NAMEPLATE )

Near Crook St, Grafton, OH 44044
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Installed new door, op test good"

Near Richard Rd, Broadview Heights, OH 44147
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFM01 "Cc unit freezing things in ff compartmentChecked temps in unit, Ff reading approx. 34 degrees at lowest temp setting. Freezer reading 12 degrees. Ordering control and thermistors ; ordrng 1 W10838965 (thermistor) and 1 W11223735 (contrl-box) and 1 WPW10384183 (thermistor)"

Near Quarry Dr, Cleveland Heights, OH 44121
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Tightened hold down bolts for compressor. Noise stopped. Unit op test good

Near Aberdeen Ave, Ashtabula, OH 44004
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BW0 Cc bottom popped off again Added some gorilla double sided mounting tape to bottom where original tape was no longer sticking OP TEST OK

Near Stroup Rd, Atwater, OH 44201
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Replaced, light, op test good"

Near Ridge Rd, North Royalton, OH 44133
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KMHS120ESS2 "customer complaint it still doesn’t work, Unable to duplicate the problem, unit is operating as designed"

Near Katherine St, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2269VEM10 "Installed new parts, op test good"

Near Thornton Dr, Parma, OH 44129
Brian M.

Brian M.

REFRIGERATOR MAYTAG MSD2756GEW "Cc of unit not cooling correctly removed back panel cover and some debris and saw the overload relay glowing red Ohmed out compressor compressor seems to be fine Unit ran with tester on it . Needs relay replaced ; ordrng 1 12002784 (compressor6988), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bassett Rd, Rootstown, OH 44272
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS5 The drain pump failed needs replaced. I removed all the water ; ordrng 1 W10914557 (DRAIN PUMP)

Near Lanbury Ave, Warrensville Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed ui and harnessRan diagnosticsOp test ok

Near Reed Rd, Conneaut, OH 44030
Dan H.

Dan H.

FREEZER UPRIGHT FRIGIDAIRE F82U20F3W1 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, nothing started, unit needs new thermostat , thermostat is no longer available ; ordrng 1 216521100 (control-temperatur 112.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Willard Ave, Bedford, OH 44146
Jason N.

Jason N.

REFRIGERATOR GE GNE26GMDFES "Installed listed defrost circuit. Op test good. Fan motor slightly noisy, ice buildup affected. May need evap fan motor eventually."

Near Gatewood Dr, Mentor, OH 44060
Corina B.

Corina B.

DRYER GE DBSR463GG7WW "Replaced the igniter. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Warwick Dr, Sheffield Lake, OH 44054
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CC that the ice cream is soft and lettuce is freezing. Ff 41-36* fz 0-2. Checked the gaskets, good. Checked the frame, did silicone the liner and fame. Found the top shelf of the ff is overpacked. Advised cust to rearrange the shelf. Adjusted the temp in the fz. Optest ok."

Near North Point Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DC0 This is the same issue as before the lock has failed main control is causing the lock to go bad needs both main control and lock; ordrng 1 W10812418 (CONTROL ) and 1 W10861642 (LOCK)

Near E 94th St, Cleveland, OH 44106
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WMH31017HB Found case bent and needs replaced. Also order hardware kit. ; ordrng 1 W10821385 (hard-mount) and 1 W11207441 (wraper-cab)

Near Dillon Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

RANGE WHIRLPOOL AGR5715QDW The orifice was dirty I cleaned the orifice unit tested good

Near Melshore Dr, Mentor, OH 44060
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE LFBD2409LW0B "Customer complaint that upper spray arm fell off, confirmed, reinstalled, op test good"

Near E 71st St, Cleveland, OH 44104
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit did not cool, recovered refrigerant, found filter drier clogged, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"

Near E 86th St, Cleveland, OH 44106
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Found 120 volts to control. No response. No light. Order control ; ordrng 1 W11116592 (cntrl-elec)

Near Marion Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

WASHER GE GTW460ASJ0WW The unit has 2 error codes 7 and a 27 The first code relates to the unit filling 16.5 inches above the sensor ports in the drum the second one pertains to machine detecting standing water. The unit needs a new main control the pressure sensor has failed.; ordrng 1 WH18X28174 (CONTROL )

Near Seneca Trail, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL GX2FHDXVQ02 Cc same consistent issue. Frost/ ice on the back of the Evap cover and in Fz cabinet. Customer told me that she spoke with the home warranty company about all the times we have been out here and the charges she had to pay and the food lost. Customer said home warranty wants to do a buy out on the unit instead of repairing any parts. ****customer already spoke to home warranty and will get in touch with them for further instructions on unit replacement/buy out; saved tckt

Near Boston Ave, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE LFBD2409LW0B "Customer complaint that unit is not draining during wash cycle but will drain when you cancel cycle, unit needs new control , customer does not want repair; ordrng 1 5304512731 (CNTRL 86.73), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 73rd St, Cleveland, OH 44104
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 CC that the unit is not cooling. Ff 65 fz 22. The evap has a lot of frost and ice build up. Found the molex plug to the heater was not connected. Re connected the plug. Heater turned on. Steamed the evap. Unit will not turn back on the ui will not come out of 8 hrs defrost. Will need a control and ui. ; ordrng 1 W11224256 (cntrl-elec) and 1 W11224590 (cntrl-elec)

Near Hilliard Blvd, Westlake, OH 44145
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW0 "CC that the unit will not finish a load and it does not lock. Ran diag f5e3 Lid Lock Will Not Unlock, f0e5 off balance load, f0e2 oversuds, f0e3 overload. Hot and cold are reserved. Switched the line. Started a cycles lid lock is clicking and will not lock. Will need a new lock. ; ordrng 1 W10810403 (lid lock assy) and 1 W10920541 (cntrl-elec)"

Near Helmsdale Rd, Cleveland Heights, OH 44112
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW92HEFW Finish drilling out the bolt from the rear shaft. then I ran a 5/16–24 tap into the shaft to rethread and clean. Replace the stater rotor and added the new bolts unit tested good.

Near Cedar Glen Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL LSN1000KQ0 Installed new part unit op tested good

Near Bridgewater Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED6400SW1 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Rumson Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

LAUNDRY CENTER MAYTAG MVWX655DW1 Took the inner drum out clean the unit op tested good

Near Hamlet Ct, Bratenahl, OH 44108
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit has no saved error codes I ran a test cycle heating element cycled on customer is using rinse aid unit tested good. Customer is running the dishwasher at night which is causing the steam to re-condense and form back on the dishes

Near Rushmore Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

DRYER GE GTX33EASK0WW The top cabinet is bent downwards I corrected the issue op tested good

Near Scottsdale Cir, Mentor, OH 44060
Joe O.

Joe O.

WASHER KENMORE 110.275226 "Cc: leakingFound outer tub cracked underneathNeed outer tub, seal, and scanner nutCustomer does not want to repair at this time"

Near N Spruce St, Jefferson, OH 44047
Joe O.

Joe O.

WASHER GE WPGT9150HMG Cc: error codes/not drainingFound error codes e5 pump failure and e8 lid switch failurePulled drain hose drain pump free of debrisRan diagnosticsUnit started to drainRan a rinse and spinLid switch is functioningUnit filled rinsed and is drainingOp test okCustomer is tax exemptTook pic of form

Near Spire Cir, Geneva, OH 44041
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Cc: not washingRan test cycleFound unit to fillUnit not spraying, found sump assembly receiving proper power but not powering onNeeds sump assemblyReplaced sump assemblyOp test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Safford St, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc: leaking, not dispensing water, and not making iceFound ice maker line disconnected from fill tube, also found fill tube froze overFound customer using bypass for water filter, and bypass leaking and not allowing water to flowSteamed fill tube for ice makerCycled ice makerOp test okCustomer to email pop"

Near Pleasant Pl, Madison, OH 44057
Joe O.

Joe O.

RANGE WHIRLPOOL WFG550S0HZ1 Cc: oven not workingFound bake and broil to be functioning as designedAdvised customer of loading the storage drawerOp test ok

Near Loreto Landing Dr, Perry, OH 44081
Brian M.

Brian M.

REFRIGERATOR GE ZIDI240BAII Cc of unit not working Removed power board unit is getting 120 to power board test for 5vdc to logic board and power board seems to be functioning but logic board not powering on Needs logic board

Near Solon Rd, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRMF606ESS00 Installed Ui and trim OP TEST OK

Near Surrey Dr, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KSSP42QHS00 Installed icedoor ans ice guide ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Delamere Ct, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc unit won’t fill Found cold water valve not opening Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock

Near Fairview Dr, Kent, OH 44240
Jeff M.

Jeff M.

WASHER GE GTW460ASJ6WW The unit will continuously fill with water I said it’s a drain and spin and it filled halfway up it would not let us proceed any further unit needs a new control I checked there are no software updates describing this issue. ; ordrng 1 WH18X28174 (CONTROL )

Near Woodstar Ln, Painesville, OH 44077
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4800BQ1 Installed control and water valve Ran auto test and calibration OP TEST OK

Near Penniman Rd, Orwell, OH 44076
Dan H.

Dan H.

SXS REFRIGERATOR WHIRLPOOL ED2KHAXVT01 "Customer complaint that unit is leaking, found evaporator drain tube clogged , cleared evaporator drain tube, op test good"

Near Glencoe Ave, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER ROPER RTW4516FW2 "Customer complaint of grinding noise and no lights, found unit unplugged, plugged unit in, drain pump started, canceled, ran diagnostics, no error codes found, ran recalibration cycle, unit is operating as designed"

Near Flowerdale Ave, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSRG25FKWH03 "Installed new door closer, op test good"

Near Firethorn Dr, Seven Hills, OH 44131
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Customer complaint dishes were dirty the first load then progressively better after that and there were some white chips on the bottom, white chips is dried detergent, gave finish samples and advised on 2 tbsp max in this unit"

Near Bradley Ave, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHB00 "Replaced door, op test good"

Near Pearl Rd, Parma Heights, OH 44130
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed drain pump, op test good"

Near Old Royalton Rd, Brecksville, OH 44141
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE540H0ES1 Installed new part unit op tested failed. When the bulb failed the control shut down. Unit needs a new main control; ordrng 1 WPW10586737 (SS CONTROL )

Near Sylvan Ln, Mentor, OH 44060
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer complaint washer squeaking one time, customer said it was when daughter over loaded it when it was making the noise have been using it since the call for service without any squeaking noises, ran high and low spin and agitation, no unusual sounds heard, ran calibration, unit is operating as designed"

Near Parkside Dr, North Royalton, OH 44133
Joe O.

Joe O.

WASHER WHIRLPOOL CHW9150GW0 "Cc: howling and off balanceEntered diagnosticsFound unit to be extremely off balanceLifted lid found rear counter weight loose and damaged rear tubNeeds rear tub, basket, rear counter weight, and coin drop; ordrng 1 W10133242 (coin drop) and 1 W10198137 (tub-outer) and 1 W10198146 (tub-outer) and 1 W10200747 (counterwgt)"

Near Hubbard Rd, Madison, OH 44057
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2269DRM00 "Icemaker was not cycling,replace from truck stock,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10882923 (ICE MAKER ASSY 103.59) from stock"

Near N Lakeview Blvd, Lorain, OH 44052
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "When arrive unit was unplug,customer said she had no cooling and she was hearing a grinding loud sound,plug in unit ran diagnostics check all thermister they all good ran test 4 pass test explain customer that in the future is best to keep fridge plug in so we can diagnose it more accurately when I hear grinding sound is either evaporator fan grinding with ice or condenser fan hitting the base around it also found outlet open ground anyway starting to cool on fresh food section advise customer to leave it on 24 hour if it has not reach the temperature or not cooling"

Near Lusandra Cir, North Olmsted, OH 44070
Joe O.

Joe O.

REFRIGERATOR ELECTROLUX EI26SS30JS6A Installed door gasket and dispenserTabs broke off cover while removingNeeds dispenser coverCustomer to install; ordrng 1 241893101 (cover-module)

Near Jennings Dr, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER MAYTAG MDBH969AWS3 "Cc of unit blinking clean 7 times Found unit to be blinking Error is for heating Found element open Needs element replaced ; ordrng 1 W10518394 (heater4342), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bell Rd, Chagrin Falls, OH 44022
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Cc that unit was not starting or stopping mid cycle, would hold and press start button, customer unplugged unit, said lately the past couple of days the unit is working perfectly fine. F5E4 lid not opened between cycles, F2E1 UI button stuck. Went through manual checks, lid lock, drain, water valves all working. Went through service mode all components are working fine. Unit has 120v and all wires are plugged in. Checked underneath unit, everything looks good. Ran load size calibration. As of today everything checks fine. Op test ok."

Near Louise Ln, Columbia Station, OH 44028
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Replace motor and pulley opt test ok

Near Seaward Way, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that there is frost in the freezer and the ff door is not closing. Found the styrofoam was in the bottom of the ff door. Removed the styrofoam from door. Gaskets are closing. Optest ok.

Near Northglen Dr, Westlake, OH 44145
Brian M.

Brian M.

COOKTOP ELE AMANA AER6303MFS2 removed glass and cleaned up small pieces from burners Installed cooktop OP TEST OK

Near Lake Vue Dr, Roaming Shores, OH 44085
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS4 Replaced the racks. Optest ok.

Near Pineview Dr, Berea, OH 44017
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Cc that lid lock is not functioning properly and when running the control board just shut off Ran diagnostics found error f5e2 and F5e3 lid lock is malfunctioning but ran lid lock test and it locked and unlocked 7 times out of 10 times tested but according to tech sheet it says to replace even if it seems to be functioning due to the errors given Went to run auto test and unit shut down mid test with no error and started right back up Needs lid lock and control board ; ordrng 1 W10810403 (lid lock assy) and 1 W11100602 (cntrl-elec)

Near Newton Falls Rd, Ravenna, OH 44266
Jason N.

Jason N.

DRYER ELECTROLUX EFME517SIW0 Installed listed blower wheel and lint trap. Ran dryer test cycle. Op test good.

Near Light House Ct, Mentor, OH 44060
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Cc of freezer either working or not working. Talk to customer about previous company that came out here, they did not leave any information for the customer to look at or relay to other companies, customer is trying to call extended warranty to get information sent to Fred’s. Customer said other company was chipping off pieces of ice in FZ off the back cover ( called extended warranty, last company said there is a iceball on line to Evap and will need a new Evap and drier) Found ice starting to form on Evap cover, and fan not working. UI display numbers are fading in and out. In FF ice is forming in back of icemaker and ice is melting and dripping. Spoke to BJ, check for dye leak with UV light on Fz Evap and icemaker Evap and dryer filter. Checked all lines and found no external leaks, leak is internal and cannot be repaired.; saved tckt"

Near Arbor Ct, Grafton, OH 44044
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DSS5 "Cc unit heater not dryer, sanitize not working(light blinks at end of cycle)Ran diagnostics, found code 4-3 for wash motor not running. Ran diagnostics cycle. All functions passed, ran normal wash cycle. Heater turning on, wash motor turning on. All functions working as normal. Called WP techline. TJ. Stated everything that could be replaced has and if everything Is working as intended nothing more can be done and it may be a customer issue."

Near Sexton Rd, Cleveland, OH 44105
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc condensation on ice build up in freezerConfirmed frost/ice buildup on top of freezer in front of freezer door. Use flashlight to check for gaps in door seal and product placement. No gaps found, advised customer on product placement within freezer compartment."

Near Hillcrest Ave, Cleveland, OH 44109
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE254ESS2 "Customer complaint plastic spoon melted, confirmed found spoon around heater, quoted to replace heater, ok; ordrng 1 W10703867 (heater 59.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Whitacre Cir, Brecksville, OH 44141
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSRD22FKSS15 "Customer complaint water is leaking from fridge when water to it is on, confirmed, found water valve cracked, unit needs water valve asm; ordrng 1 W10408179 (water vavle asm 87.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clague Rd, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint of a loud noise, confirmed, found frost build up at evap fan creating the ticking sound, seals are good, removed frost, blades are frayed and the fan motor has an electrical smell, ordering new evap fan; ordrng 1 W11032800 (motor-evap) and 1 WP67006337 (blade- fan)"

Near Trenton Trail, Cleveland, OH 44130
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFHT2131QP0 "Replace icemaker,opt test ok"

Near Landings Way, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Cc: frost in freezerFound freezer gasket to have a gap along the topRemoved frost and Steamed out door gasketOp test ok

Near Madison Rd, Thompson, OH 44086
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Damper making loud noise you can here it all the way in the leaving room ,ordering ; ordrng 1 WPW10594329 (control)"

Near W Marina Pkwy, Lorain, OH 44052
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc of items in Crisper drawer freezing ( carrots had ice on them, temp on them read at 33*). Followed notes from Techline, covered up 50% of force feed opening to crisper drawer with liner tape, made sure nothing was blocking sides or preventing air from traveling and circulating, made sure nothing is blocking damper in FF and turned FZ temp up to 2* FF 39*, also ohmed out thermistor at control, checks in range. If customer still has after all this is done it is recommended to call Techline. Op test ok."

Near Ravinia Dr, Olmsted Falls, OH 44138
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Replaced the control, ui and thermistor. Brought cores back for return. The middle grate is missing the tabs. Will need to reorder a new one. Optest ok; ordrng 1 WP8285878CB (grate-brnr)"

Near Wolf Rd, Bay Village, OH 44140
David R.

David R.

DISHWASHER KITCHENAID KDTE404DSS0 "Cc stopping midway cycle, showed up and customer had it running and showed that it stopped before the rinse cycle . Checked error codes, 6-2 fill valve. After error codes went away unit shut down by itself. Unplugged unit and tried again same thing. No resistance at the vent, OWI checking off. Ordering vent and sensor.Called Techline.TJ Most common problem with this is the vent, checked ohms at vent, checked open, check OWI as well. Can test by unplugged either vent and OWI and seeing how farther along you get in cycle; ordrng 1 WPW10469574 (vent 70.31) and 1 WPW10705575 (sensor 26.33), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W River Rd, Columbia Station, OH 44028
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees , no frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running , found leak at filter drier, repaired leak , recharged unit with 3.7oz r134a, advised customer to allow 24 hours before restocking"

Near Alameda Ave, Lakewood, OH 44107
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, placed glass of water in unit, started for 1 minute, unit heated, repeated several times with same result, unable to duplicate the problem , unit is operating as designed"

Near Parkwood Rd, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Installed new deli control and harness, op test good"

Near Stickney Ave, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer complaint that unit is not making ice, confirmed, ice did not cycle, ice maker is recieving 120vac, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Matherson Ave, Cleveland, OH 44135
Corina B.

Corina B.

RANGE JENN-AIR JJW9630DDS "CC that the light does not turn off and the self clean will not turn on. Found the screws to the door switch back out. Re mounted the screws. The bottom door will not go back in. The hinges will not release straight. Replace the hinges. ; ordrng 2 WP74010283 (hinge 4950)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Timber Creek Cir, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "CC that the unit is not cooling. Checked the evaporations no frost patterns. Checked for a leak on the ff evap at the suction line. Checked the pressures 220 psi high and low 40 psi. Air has sucked in. Will need a new compressor and ff evap. The compressor and evap are still under warranty. The ui is missing a light will need a new ui. Cust is calling whirlpool to see if they will cover the ui. ; ordrng 1 W10276644 (compressor) and 1 W10878993 (cntrl-elec 29610) and 1 W10917531 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Hampton Chase, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER WHIRLPOOL MDB6601AWB "Replaced door latch with handle, op test good"

Near Diane Dr, Fairview Park, OH 44126
Jason N.

Jason N.

COMPACTOR KITCHENAID KTTS505ESS0 "Cc unit defective, drawer door wobblesCustomer showed popFound multiple broken tack welds on inner door panel that is attached to container assembly. Called WP techline, Chris, stated parts are replaceable, techline will not replace entire unit. sr#. Ordering parts, door panel and container assembly. Customer to schedule for next service when she receives parts.; ordrng 1 W10714558 (panel) and 1 W10909682 (nameplate) and 10 WPW10139210 (screw)s and 1 WPW10451276 (container)"

Near Jackson Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF302EWH01 "Replaced the handle, door and nameplate. Optest ok."

Near Treasure Isle Cir, Strongsville, OH 44136
Jason N.

Jason N.

DRYER WHIRLPOOL WED5000DW2 "Cc unit not turning onFound various objects lodges in blower wheel and blower housing. Checked thermals, found thermal cutoff and thermal fuse both open. Unit needs thermal fuse and cutoff, still do not have truck stock fuse yet.; ordrng 1 279816 (thermal cut off hi) and 2 WP3392519 (thermal fuse)s"

Near E 167th St, Cleveland, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cc: no iceFound ice maker in off positionRan ice maker harvest test and fill testOp test ok

Near Red Oak Ln, Rock Creek, OH 44084
Corina B.

Corina B.

WASHER WHIRLPOOL MAH6500AWW CC that the unit over filled and lr comes up on the ui. Lr = Locked Rotor: The machine has repeatedly tried to turn the motor but cannot. Started a load with towels unit agitates and ran a drain and spin. Working as designed. Advised cust to get a video of the problem.

Near Country Way, Strongsville, OH 44149
David R.

David R.

REFRIGERATOR AMANA ART318FFDS03 "Replaced parts, tested, frost pattern on Evap. Op test ok."

Near Cornell Ave, Elyria, OH 44035
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH32519HZ1 "Cc customer tried changing hood bulb, unit sparked then nothing workedFound transistor blown on control board. Unit needs control board.; ordrng 1 W10210871 (holder,lamp446) and 1 W11342846 (CONTROL15107), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Davis Dr, Mentor-on-the-Lake, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW7500GW2 "F7E0 loss of power. Customer has unit to an outlet that is in series with GFI, whenever unit is about to go into spin it will trip the GFI. Needs to either hook up to outlet without GFI or call electrician. Op test ok"

Near Greystone Dr, Amherst, OH 44001
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc of not drying. 7-1 no heat error code. Following notes from BJ, letting it run completely through diag cycle. Heater is working. Found dispenser shut close, replaced from t/s. Advised cus Omer to use Rinse Aid, High Temp Wash and Heated Dry for best drying. Tested. Op test ok; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"

Near Lincoln St, Amherst, OH 44001
Jason N.

Jason N.

REFRIGERATOR GE GNS23GGHBFWW "Cc unit not coolingFound ff compartment at 60 degrees. Freezer at 2 degrees. Evap fan not running, checked voltage out to fan, good at 13.2v. Unit needs evap fan, noticed compressor also not running. Checked voltage out to compressor, 0volts, found burnt transistors on control board. Unit needs control board. ; ordrng 1 WR55X23924 (board asm main contr12148) and 1 WR60X10277 (refrigerator evapora11909), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roosevelt Dr, Geneva, OH 44041
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Replace control took old one with me for return also let customer know she can’t have her drain tube laying down on the ground other wise is goin to drain water out

Near Kansas Ave, Lorain, OH 44052
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Replaced all parts. Door with UI is sitting lower than other door. No adjustments underneath. Door will not adjust by legs. Ordering door cam**** research ordering shims for door. Will need those also. 3-4 of them.; ordrng 1 WPW10470155 (cam-door)

Near Willow Way, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER WHIRLPOOL LSR8244DZ0 "Customer complaint that extra rinse cycle is not working and unit gets off balance every load, unit needs extra rinse switch and springs, Switch is no longer available , customer does not want repair ; ordrng 1 3354281 (cycle select switch) and 3 WP63907 (spring 4.46)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wingedfoot Dr, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit not making enough iceCustomer showed popCustomer said only produced a few ice cubes since they bought itRan manual harvest, ice cubes in mold, completed harvest, and water filled mold. Checked bail arm switch. Advised customer to allow 24 hrs. Op test good."

Near Paxton Rd, Eastlake, OH 44095
Dan H.

Dan H.

RANGE KITCHENAID KSGG700ESS1 "Door recieved is black, unit is stainless steel, need to reorder door, customer also has a humming sound when cooktop is on, confirmed, noise is coming from regulator; ordrng 1 30-48kitrc (connector) and 1 W10861656 (regulator) and 1 WPW10634271 (glass-door)"

Near W 52nd St, Cleveland, OH 44102
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HZ0 "CC that she smells gas when preheating and a knob is missing the words. Turned oven to 350*, smelled gas at the start of heating. Advised cust the smell of gas is normal when starting the preheat. Optest ok."

Near Turkey Meadow Ln, Strongsville, OH 44136
Corey L.

Corey L.

RANGE JENN-AIR JDS1450DS0 "Replaced control, op test no good, same issue no keys except cook time work, I have another keyboard in work truck, since control and harness wasn’t the fix the keyboard sent was bad, after this repair is issue remains techline will be contacted; schdld next appmnt for 6/11 TUE !"

Near Linda St, Rocky River, OH 44116
David R.

David R.

WASHER WHIRLPOOL WTW5800BW0 "Cc unit not going through cycle, not spinning out all the way. F7E1 Basket speed fault, F7E7 motor not reaching RPM. Put into service mode, loud grinding sound and will not spin but will agitate. Ordering gearcase, motor, cam and cap.; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11158831 (CAP)"

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM354DSS4 "Control not sending voltage to valve and control panel button not working ordering both customer has 5 year warranty on electronic control not cover labor or service call ; ordrng 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brookfield Rd, Avon Lake, OH 44012
Jason N.

Jason N.

RANGE KITCHENAID KSGG700ESS0 "Cc unit display flickers and sometimes oven locks upRan diagnostics display functions, noticed several led characters flickering randomly, possible loose connection on board. Also found oven door top trim cracked. ; ordrng 1 W10909669 (panl-cntrl) and 1 W11025120 (trim-vent)"

Near Stockton Ave, Maple Heights, OH 44137
David R.

David R.

DRYER WHIRLPOOL WGD7500GW0 "Cc that clothes aren’t drying other than timed dry. Explained that if the sensor isn’t sensing the clothes/clothes not coming into contact with sensor it will put less time on there, especially with a smaller loads. No error codes, checked and sensor and sensor is good. Adjusted back legs up and put a piece of cardboard underneath. Adjusted dryness time up to level 3. Put a heavy wet load of clothes in on normal and went off after two/3 mins. Went over tech sheet, ordering control, thermistor and moisture sensor.; ordrng 1 W11124284 (cntrl-elec) and 2 WP3387223 (electrode)s and 1 WP8577274 (thermistor) and 1 WPW10298258 (harns-wire)"

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "CC that the unit is not cooling. Found a leak on the evap. In the same spot as previous time. Recovered refrigerant, re-solder the evap. pulled 28"vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, op test"

Near Bridge Ave, Cleveland, OH 44102
Dan H.

Dan H.

LAUNDRY CENTER WHIRLPOOL WFC7500VW2 "Customer complaint that unit is not working, unit stuck in continuous drain,unable to cancel it,called whirlpool techline spoke to Ed, suggested replacing the pressure sensor, ; ordrng 1 W10192975 (switch-wl)"

Near Fairmount Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER GE GTW460ASJ7WW Agitator is extremely loose I cannot remove the agitator without breaking it. Also the unit is going off balance there is a software update to correct this issue; ordrng 1 WH43X25447 (AGITATOR BASE) and 1 WH43X25448 (AGITATOR TOWER) and 1 WH98R23015001 (SUM )

Near Ericston Ct, Painesville, OH 44077
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE975H0HZ1 Bake botton not working I believe this was issue from before but when I put new control it work for me now the bake and frozen bake and broil and convect button not working but every other button work ; ordrng 1 W11178664 (CNTRL PANEL )

Near Park Place, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER ESTATE TAWS750PQ1 "Cc: not draining in spin cycleFound drain hose pushed about a foot and a half into the drain pipeStarted normal cycle, unit filledStarted a spin cycle, unit drains and spinsAdvised customer thatdrain hose should only be about 4 inches into drain pipeOp test ok"

Near Lakeside Dr, North Madison, OH 44057
David R.

David R.

REFRIGERATOR FRIGIDAIRE LGHB2867PF5 "Replaced valve, icemaker and fan kit. Tested. Water is called. Op tested ok"

Near Rabbit Run Dr, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer complaint of cooling loss, items were in a big cooler and unit was unplugged, plugged unit in and went to another call in between, returned 45 min later to frz at 13 and ff at 38, evap had perfect frost pattern, unit is operating as designed, unable to duplicate the problem"

Near Lee Heights Blvd, Warrensville Heights, OH 44128
Corey L.

Corey L.

WASHER MAYTAG MAV2757AWW "Customer complaint washer not spinning, confirmed, transmission is bound up preventing motor from turning, unit needs transmission, customer does not want repair; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Catherine St, Maple Heights, OH 44137
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JJW9630DDS "Bottom door hinges are wearing out and latch broken not moving and staying open need latch and hinges giving estimate ; ordrng 1 12002489 (hinge 44.16) and 1 WPW10186996 (latch-door 159.96), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Doral Dr, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint cooling loss, found four screw holes on each section, looks like a padlock was installed, holes damages Yoder loop, voided warranty for replacement, unit is unrepairable"

Near Warrensville Center Rd, Maple Heights, OH 44137
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QHT00 Cc ice doesn’t come out well and squeak noiseFound ice dispenser door mechanism worn out. Unit needs ice door assembly.; ordrng 1 W10823377 (mechanism delay) and 1 WP2180224 (guide-ice) and 1 WP2180259 (arm-dispsr) and 1 WP2196195 (pin-door) and 1 WPW10224328 (spring)

Near Arlington Dr, Chesterland, OH 44026
Corey L.

Corey L.

WASHER MAYTAG MHW5100DW0 "Replaced parts, op test good, took core for return"

Near Boston Mills Rd, Brecksville, OH 44141
Corey L.

Corey L.

BEVERAGE CENTER JENN-AIR JUB24FRERS00 "Customer complaint of a rattling noise, customer played a video of the sound, still could be any one of the fans or compressor, cycled unit 4 times to try to repeat sound to narrow down, everything is normal operating sounds right now, leaning towards compressor or condenser fan, advised customer if it happens again take another video and open the doors, also record towards bottom"

Near Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint only dispensing crushed ice, confirmed found solenoid failed, replaced with pre I’d part, op test good"

Near Sarasota Dr, Parma, OH 44134
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIS20XVWH8 Cc: freezing food in ff sectionFound actual freezer temps at -7 and 40 in ffCustomer had temps set to -6 in freezer and 46 in ffAdvised customer that the compressor runs on freezer temps and at -6 running longer can cause colder air to enter ff sectionAdjusted freezer to 0 degrees and ff to 38 degreesOp test ok

Near Center Rd, Perry, OH 44081
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Cc: not making iceFound hollow ice cubesCycled ice maker found low water pressureAlso found low water pressure at dispenserAdvised customer that the water filter could cause low water pressure and causes small or hollow cubesCustomer states they changed the water filter from house to unit around the time the ice maker stopped workingCustomer is going to change out the filterOp test ok

Near N Ridge Rd, Perry, OH 44081
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Installed controlRan auto test and calibrationOp test ok

Near Ford Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR MAYTAG MFW2055DRM00 "Cc of door dropping and noise when water dispensed. Found the customer changed filter about 3/4 months ago and it’s the wrong filter, took it out and the water flowed evenly and no noise. Door is dropping because at the bottom hinge there are pieces broke off the door (refer to pictures) that is causing door not to stay in place. Needs door **** right hand side without dispenser.*** customer paid SVC. DO NOT ORDER PARTS; ordrng 1 LW10721542 (dor-fip 818.20) and 1 WPW10470155 (cam-door 4.46) and 1 WPW10612925 (nameplate 24.08), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Lake Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Replace control ran calibration and auto test pass also ran normal cycle to make sure it fill and wash clothes pass customer only receive one of the control boards not the other one taking one with for return

Near Infirmary Rd, Elyria, OH 44035
David R.

David R.

WASHER MAYTAG MVWC565FW0 "Put new parts in, unit still will not agitate but it will spin. Checked old parts, windings on motor are bad, new motor is good. Followed tech sheet for control. Step 7 12vdc is not showing, less than 2 vdc coming from control. Ordering control and harness. ; ordrng 1 W11095106 (harns-wire) and 1 W11116594 (cntrl-elec)"

Near Vincent Ave, Lorain, OH 44055
David R.

David R.

WASHER MAYTAG LA612 "Cc of water leaking. Took off front panel and top panel, found the nozzle piece that the hoses hook up to was leaking. Ordering valve inlt, nozzle and sleeve.; ordrng 1 WP213015 (nozzle 4.46) and 1 WP215447 (sleeve for 4.46) and 1 WP216201 (valve-inlt 11.52), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Windsor Ct, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ET8CHMXKB05 Cc that unit leaks when making iceFound ice maker leaking when filling up Needs Ice maker Replaced using truck stock ; used 1 4317943 (ICEMAKER12359) from stock

Near Burton-Windsor Rd, Burton, OH 44021
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302EBS00 Cc of leak Found leak coming from plastic supply line coming from floor Advised on replacing with copper

Near Chagrin Blvd, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of no ice dispensing Found ice bin not positioned correctly in unit and not sitting all the way back Removed and reinstalled ice bin Ran ice dispenser test for cubed and crushed OP TEST OK

Near Columbus Rd, Bedford Heights, OH 44146
Brian M.

Brian M.

DRYER WHIRLPOOL NED4655EW Cc of clanking noise Found rear pulley not spinning freely Replaced Using pulley kit from truck Ran test cycle OP TEST OK ; used 1 4392065 (DRYER KIT ) from stock

Near Sherborne Rd, Bedford Heights, OH 44146
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JUD24FCERS00 Installed gasket and tape OP TEST OK

Near Summer Wind Dr, Brecksville, OH 44141
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc unit not lockingCustomer showed popRan diagnostics, found codes f5e3 lid lock fault, f5e2 for lid unlock fault.Ran manual lid lock test, no response from control or lock. Ordering lid lock assembly ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)"

Near Gates Mills Blvd, Cleveland, OH 44124
David R.

David R.

DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced dispenser. Ran through service mod. Op test ok.

Near Sandalwood Dr, Avon, OH 44011
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Cc of LF code and when water is coming in comes in slow. F8E1 Long fill. Replaced from t/s. Tested, and ran load size calibration. Op test ok.; used 1 W11165546 (VALVE) from stock"

Near Denise Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

DRYER WHIRLPOOL MEDE500VW1 "Cc unit not startingConfirmed unit power on but does not start. Checked thermals, found thermal fuse open. Unit needs thermal fuse.; ordrng 1 WP3392519 (thermal fuse1540), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairmount Blvd, Cleveland, OH 44118
David R.

David R.

REFRIGERATOR WHIRLPOOL SMD22TBW "Cc that items in the FF crisper drawer were freezing, then the other day noticed that ice was melting and a little warm in Fz. Customer had refrigerator unplugged for a couple hours before I arrived at least 6-8 hours. All fans are working, Evap is getting frost pattern on it, damper is good. All components checking fine now. Defrost kicked on and heater working. As of today unit is working.**** put cup of water is Fz, told customer check over the weekend and if something is off we will be back"

Near Newton Rd, Middleburg Heights, OH 44130
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc of drain not working. Found build of of debris in hose and fan blade on drain pump broke off. Cleared debris and replaced pump from t/s. Tested. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock

Near Edgepark Blvd, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSCS25FVMS02 "Customer complaint that unit is not dispensing water or ice, confirmed, user interface was never changed out from previous visit with ra, unit needs new user interface and dispenser control board, dispenser control is still cover under 1 year parts warranty ; ordrng 1 WP2303843 (cntrl-elec) and 1 WP2321746 (cntrl-elec. 195.20), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westchester Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

KITCHEN WHIRLPOOL WDT970SAHZ0 "Customer middle spray arm keeps falling off, arm not attached to lock nut for installation, replaced mid arm, op test good"

Near Parklawn Ave, Middleburg Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ff lost cooling, unit had been plugged in and rubber banded shut with a note DO NOT OPEN on door, temps were 0 frz and 39 ff with nothing in either section, settings at recommended, unit is operating as designed"

Near Pearl Rd, Cleveland, OH 44129
David R.

David R.

WASHER WHIRLPOOL WFW9150WW00 "Replaced bellow, tested. No leaks. Op test ok"

Near Daisy Ave, Berea, OH 44017
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 Cc not enough water coming inCustomer showed popRan auto cycle and calibration. All functions passed. Advised customer to use bulky/sheets option if more water is required.

Near Melba Ave, Cleveland, OH 44104
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cc: frosting in freezerFound door gasket not sealing properlyFound parts of the magnet strip in the gasket to have moved inside the gasket causing unit to have air leaksNeeds door gasket; ordrng 1 W10407216 (gasket-fip)

Near Martinique Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc water not going into ice makerRan diagnostics step 44. bail arm sensing ice in container, no ice in container. Replaced ice maker using truck stock. Ran manual harvest test to test functionality. Op test good."

Near Berkeley Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WASHER AMANA NTW4611BQ1 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault), f7e7(motor unable to reach target rpm) and f1e1(main control fault) error codes, unit is missing belt and pulley shield, missing parts are not covered under warranty, unit is also very clearly not new, customer is going to contact sears about this"

Near Halworth Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Installed new control, op test good"

Near E 135th St, Cleveland, OH 44120
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that there is a noise in between rinse and spin. Started a rinse and spin. Found the gearcase is leaking oil. Will need a gearcase, motor, capacitor, cam, shifter and belt. Office to order parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (capacitor) and 1 W11239857 (belt) and 1 W11283592 (motor-drve)"

Near Pheasant Ln, Westlake, OH 44145

View More