We serviced a
GE DISHWASHER
Model GDT645SSN2SS
Near Richmond Heights, OH 44143
Corina B
Job Details: 06/09/2023
"CC that the unit does not run. Confirmed. Found the pressure sensor, failed. Will need a new sensor. Cust does not want to repair ; ordrng 1 WD21X25468 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44130
David R
Job Details: 06/09/2023
"Replaced hub and gearcase. Tested, not spinning. Found basket speed fault and shifter fault. Cleared codes. Replaced capacitor and actuator from t/s. Ran diagnostics, good. All components working. ran calibration. Good. Op Test Ok.**called Whirlpool Tech-Line, file 7736602325. Was on phone about 20 mins. Unit is good. ; used 1 W11395618 (CAPACITOR), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Painesville, OH 44077
Jason N
Job Details: 06/09/2023
Installed timer. Ran light wash test and let advance. Op test good.
We serviced a
MAYTAG DRYER
Model MGD5500AWW
Near Mentor, OH 44060
Jason N
Job Details: 06/09/2023
"Cc unit not heating Ran dryer op test, found ignitor is not glowing. Checked power to ignitor, good at 121v. Unit will need ignitor replaced. Replaced ignitor using truck stock part. Reran dryer test, good ignition and heat cycle. Op test good. ; used 1 279311 (IGNITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44143
Corina B
Job Details: 06/09/2023
CC that the ff section is not cooling. Confirmed. Cust had a thermistor. Advised it need a fan harness. Replaced the fan harness from surplus stock. Steamed out the evaporator. Opt test ok; used 1 W11087438 (Harness) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Lakewood, OH 44107
Angel
Job Details: 06/09/2023
Replaced drain pump tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Parma, OH 44129
David R
Job Details: 06/09/2023
"Cc unit not making ice. Old icemaker, ice stuck in mold, was turned on. Put new icemaker in, cycled and called for water. Give 24 hours for full bin of ice. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44111
David R
Job Details: 06/09/2023
"Cc unit not making ice. Found icemaker has ice in mold but is turned off. Turned and and cycled icemaker test. Ice pushed out mold, tray turned back up and called for water and filled. Customer to monitor, maybe someone turned off by accident. Monitor and if still happening, will order icemaker W11284458. As of now, working and cycling correctly, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44128
Bill
Job Details: 06/09/2023
"Cc wont unlock, verified last visit. Changed wiring harness, ran diag test cycle. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fairview Park, OH 44126
David R
Job Details: 06/09/2023
"Cc unit not making ice, loud grinding noise. Loud noise coming from diffuser. Icemaker not working because wires cut through at bottom of FZ door. Will need diffuser and FZ door. Let customer know we will replace both parts at same time. Also let customer know door will arrive 8-10 weeks and to check and make sure no dents or scratches. ; ordrng 1 W11236851 (Diffuser) and 1 LW11037733 (Door)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW08
Near Cleveland, OH 44109
Angel
Job Details: 06/09/2023
Cc that the seals are coming off; ordrng 1 W10861499 (Seals) and 1 W10838574 (Seal)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details: 06/09/2023
"Customer complaint that no buttons are working, confirmed, found unit unplugged, plugged in, buttons are working, ran test cycle, unit completed test cycle, all components working, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Gates Mills, OH 44040
Jason N
Job Details: 06/09/2023
Cc unit controls not lighting up/not respondingFound when trying to run diagnostics no LEDs will illuminate on the buttons. Unit will need UI replaced. Part not showing in stock from Marcone. Office to contact customer with next service date.; ordrng 1 W11461688 (Panel)
We serviced a
GE REFRIGERATOR
Model PSC23PSSASS
Near Mentor, OH 44060
Dan H
Job Details: 06/09/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 5 degrees, fresh food section temperature at 55 degrees, partial frost pattern on fresh food section evaporator , system has a leak unit needs new fresh food section evaporator and filter drier, part is no longer available; ordrng 1 WR85X10068 (Ff evaporator)"
We serviced a
GE WASHER
Model GTW680BSJ6WS
Near Chagrin Falls, OH 44022
Joe O
Job Details: 06/09/2023
"Cc: not spinningRan drain and spin. Motor humming. Found belt snapped, and wrapped around motor pulley. Found rps sensor ripped down as well. Needs rps sensor and belt; ordrng 1 WH03X32158 (Speed sensor) and 1 WH01X24180 (drive belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GSD2100V50BB
Near Euclid, OH 44117
Jason N
Job Details: 06/09/2023
"Cc unit not completing cyclesFound unit bottom full of water. Advanced timer to drain out. Unit drained out properly. Started normal wash cycle, unit filled, but wash motor did not turn on. Checked power at she motor, 0v. Advanced timer and wash motor turned on. Wash motor is not turning on via normal timer advancement. Unit will need timer replaced. ; ordrng 1 WD21X10474 (Timer)"
We serviced a
ELECTROLUX STACK W/D
Model EFLS517SIW0
Near Shaker Heights, OH 44120
Bill
Job Details: 06/09/2023
"Cc water dumping from bottom of unit when starting, confirmed cc started unit and water dumped from bottom of unit. Could not physically lean unit back to check. ( would need a sec tech to help remove dryer from top) would need a pump and coin catch hose. Gave customer estimate, customer chose not to continue repairs.; ordrng 1 5304514775 (Pump) and 1 5304505162 (Coin trap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Mentor, OH 44060
Dan H
Job Details: 06/09/2023
"Customer complaint that oven temperature went up as high as it could go on its own, ran diagnostics found f6e1(oven over temperature while heating ) error code, oven temperature sensor is good, unit needs new control, called whirlpool techline spoke to Adrian, reported findings, customer does not want repair; ordrng 1 W11544349 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Chardon, OH 44024
Dan H
Job Details: 06/09/2023
"Customer complaint of loud noise during spin cycle, confirmed, bearings in gearcase are worn, unable to remove wash plate, unit needs new gearcase and wash plate, customer does not want repair; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Wash plate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44108
Jason N
Job Details: 06/09/2023
"Cc unit not starting Customer stated she ran 1 load and then the second load she tried to run never started. Customer mentioned something about display saying Resume. Ran diagnostics, no codes stored. Powered unit on and started normal cycle. Unit locked, sensed and starting filling with water. Canceled cycle and started another cycle. Again, unit locked, sensed and started filling. No issues found with unit. Possible customer held start button too long and inadvertently put unit into a pause."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Euclid, OH 44123
Jason N
Job Details: 06/09/2023
"Installed UI panel. Cleared fault codes. Ran test cycle, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willowick, OH 44095
Jason N
Job Details: 06/09/2023
"Cc unit not agitatingRan diagnostics, found code f7e6 for motor fault. Ran auto test cycle, found unit shifting into agitation. Unit will need shift actuator replaced ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE DRYER ELE
Model GTDP490ED0WS
Near Thompson, OH 44086
Dan H
Job Details: 06/09/2023
"Installed new front bearings, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Solon, OH 44139
Marie V
Job Details: 06/09/2023
"Replaced seal. No leaks, Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Diamond, OH 44412
Joe O
Job Details: 06/09/2023
Installed actuator and control. Ran auto test. Ran drain and spin. Gear case causing mechanical friction. Unit still not spinning. Needs gear case; ordrng 1 W11449840 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Kent, OH 44240
Joe O
Job Details: 06/09/2023
Installed ice maker. Still not cycling. Found ice maker is not receiving power. Checked harness. Found power getting to ice maker harness. Needs ice maker harness. ; ordrng 1 WPD7813010 (harns-wire)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Garfield Heights, OH 44105
Angel
Job Details: 06/09/2023
Customer was still having issues with filter popping out so I replaced filter housing tested it opt test good.
We serviced a
GE REFRIGERATOR
Model PFCS1NFZCSS
Near Beachwood, OH 44122
Marie V
Job Details: 06/09/2023
"Cc that unit is not cooling properly. Took temps 4* in freezer and 50s* in fresh food section. Found freezer fan not running. When verify voltage, fan stared running. Will need new. ; ordrng 1 WR60X10277 (Fan) and 1 WR60X30922 (Blade), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near University Heights, OH 44118
Marie V
Job Details: 06/09/2023
"Cc that the unit is leaking. Confirmed, found theres a whole in the floor and diverter motor is leaking, also wires has corrosion in it. Will need pump and harness ; ordrng 1 W10805015 (Pump) and 1 W11100762 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Cleveland, OH 44135
David R
Job Details: 06/09/2023
"Cc unit not completing cycle. Found drain hose is cut and going straight into floor. Showed customer owners manual on height of drain hose, so water will not syphon out. Customer will need new drain hose and can put on themselves. No return. Ordering hose. ; ordrng 1 W11244231 (Hose)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near University Heights, OH 44118
Marie V
Job Details: 06/09/2023
"Cc that now unit is not draining. Confirmed, found drain pump wires chewed up again. Corrected issue, tested unit, pass. Called whirlpool tech line spoke to Joe,"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kent, OH 44240
Joe O
Job Details: 06/09/2023
Cc: not tumblingFound motor pulley snapped. Needs motor and beltCustomer has unit hardwired. Wires not in a junction box. Advised of electrical hazard. Will need electrician; ordrng 1 279827 (motor!dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Independence, OH 44131
David R
Job Details: 06/09/2023
"Cc intermittent cooling, bottom drawer FF not closing. Found back evaporator cover frosting up with ice, took pics. Fan screeching. Followed SP #:W11033419D, control is up to date, customer said Icemaker isnt working but do not put into repair cost. So will need FF evap kit, will have to take out all FF drawers/ shelves and take off right door. ; ordrng 1 W10889841 (FF evap cover kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Independence, OH 44131
David R
Job Details: 06/09/2023
"Cc unit not draining. Found drain hose did not loop by garbage disposal, food fell down in hose. Cleared. Good. Drain pull good, blades still intact. Tested, good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model PSB48YSNB
Near Brecksville, OH 44141
David R
Job Details: 06/09/2023
"Cc unit not cooling properly, found drain pan heater not working, causing unit fan to not cool and drip water and freeze up. Will need FZ fan and drain/heater kit. ; ordrng 1 WR17X32665 (Drain tube and heater kit) and 1 WR60X10185 (FZ fan)"
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Fairview Park, OH 44126
Angel
Job Details: 06/09/2023
"Cc that oven was not heating past 250*. Took apart oven and found bake element shorted will need element replaced ordering part.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Ravenna, OH 44266
Joe O
Job Details: 06/09/2023
"Cc: not allowing selectionsFound error codes f2e1(stuck key) f0e3(overload) f5e1(lid is up fault) f6e2(communication error). Found unit intermittently not allowing selections. Needs control, ui and latch; ordrng 1 W11135391 (console) and 1 W11429620 (Control) and 1 W10810403 (lid lock assy)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willowick, OH 44095
Jason N
Job Details: 06/09/2023
"Cc unit not agitatingRan diagnostics, found code f7e6 for motor fault. Ran auto test cycle, found unit shifting into agitation. Unit will need shift actuator replaced ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVB1
Near Strongsville, OH 44149
David R
Job Details: 06/09/2023
"Cc unit start button when pressed, not taking commands, Will only flash and not activate cycle. Clean light is constantly blinking. Went through tech sheet, followed. Ordering and replacing UI, main control and door switch. ; ordrng 1 WPW10175238 (Ui) and 1 WPW10404409 (Latch) and 1 WPW10285180 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near South Euclid, OH 44121
Corina B
Job Details: 06/09/2023
Removed the right door. Used nitrogen found a small leak on the ff evaporator. Repaired the leak on the cap tube Cleared the system with nitrogen.ran a vacuum for 20 minutes. Waited 15. Charged the system with 4.5 oz of r134. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Solon, OH 44139
Corina B
Job Details: 06/09/2023
"Used jr jumper box applied power to old valve, no water. Replaced the valve. Opt test ng. Called t/l Robert. Trade care team product exchange ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG530S0EB1
Near North Olmsted, OH 44070
Angel
Job Details: 06/09/2023
"Customer just bought house and wanted me to take a look at range to make sure its working fine. Top is working fine but oven did not want to ignite and when it did only a small part of burner would turn on, took apart burner and it was completely clean not clogged up at all cleared out orifice tried again but not good at all like if gas valve was not releasing enough gas. Will need valve replaced. Gave customer estimate he stated he hardly uses the oven down the road he will just buy a new one; ordrng 1 WPW10602001 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Marie V
Job Details: 06/09/2023
"Cc that unit overheats and then shuts off. Ran diag, no error codes, stared unit, unit is heating up properly. Set thermal couple inside unit while drying, shows a max temp of 124*. If unit overheats and shuts off means fuse is open and it will not run. Unit is working properly at this point."
We serviced a
SAMSUNG DRYER
Model DVG50M7450WA3
Near Cleveland, OH 44111
Marie V
Job Details: 06/09/2023
"Cc that unit will not start. Confirmed, found thermal fuse open. Testing verify temps, unit will need thermal fuse and thermostat. ; ordrng 1 DC32-00007A (Thermostat) and 1 DC47-00016A (Cutoff), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ravenna, OH 44266
Joe O
Job Details: 06/09/2023
"Cc: banging on the right side of cabinetFound unit is not leveled. Leveled unit. Ran drain and spin. Tub has excessive shaking. Found unit has weak suspension rods. Needs suspension rods ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Willowick, OH 44095
Jason N
Job Details: 06/09/2023
"Cc unit not coolingCustomer stated unit has been progressively getting warmer, now the freezer section is no longer freezing product. Checked unit sealed system with uv light. Found dye leaking from filter drier schrader valve. filter drier replacement and recharge. Recovered refrigerant. Replaced filter drier using truck stock part. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.5oz. Of r134a. System pressure good, freezer starting to cool first. Advise customer to allow up to 24 hrs for unit to return to desired temperature. Op test good. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near South Euclid, OH 44121
Bill
Job Details: 06/09/2023
"Cc unit not working, confirmed cc tried to run diag would not start auto test. Changed latch tried diag auto test, started then stopped at drain pump. Flashed code f9e1 long drain no drain. Tilted unit back to find wires snapped from pump. Ordered new lower wiring harness. Scheduled follow up for 6/14; ordrng 1 W11643701 (Lower harness)"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44108
Bill
Job Details: 06/09/2023
"Cc unit was making noise, then quit working. Confirmed cc pulled diag found code f7e5 shifter fault, tried to put in a spin would not shift. Changed shifter from stock. Put unit in to spin, unit engaged spin but also heard cam gears slipping and gear case whining. Ordered gear case, hub, cam, and wash plate ordrng 1 W11454372 (Gear case) and 1 W10721967 (Cam) and 1 W10846191 (Wash plate) and 1 W10528947 (Hub), used 1 W11481722 (Shifter) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Shaker Heights, OH 44122
Bill
Job Details: 06/09/2023
"Cc unit not working, could not confirm cc. Customer told me that snowbrothers instructed her to unplug unit for a little bit, customer did and unit started working. Customer still wanted it checked out. Ran diag found error code f7e1 tach error, cleared codes and ran diagnostics test. No new codes found. Unit is operating as intended."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Mentor, OH 44060
Jason N
Job Details: 06/09/2023
Installed main control. Unit would not run test cycle or calibration. Lid lock is not functioning. Replaced lid lock assembly using misc. truck stock part. Ran calibration and test cycle. All functions passed. Op test good. ; used 1 W11394572 (Latch) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Columbia Station, OH 44028
David R
Job Details: 06/09/2023
"Cc unit not making ice, hasnt since November last year, also ice building up under bottom drawer. All fans work, ice level sensor good. Icemaker giving E2 error code. Will not cycle, water will come in. The sheet of ice under drawer is from drain tube clogged, steam ice and pull out fridge to replace drain tube. Ordering drain tube and icemaker. ; ordrng 1 W11577195 (Icemaker) and 1 W11084807 (Drain tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Avon Lake, OH 44012
Marie V
Job Details: 06/09/2023
"Cc that unit is not cooling in fresh food section. Confirmed, took temps freezer at 3* and fresh food section at 61*. Found evaporator full of frost, verify bimetal has 1,ohms, ran force defrost, stared working . Unit will need new control, ; ordrng 1 W11524469 (Control) and 1 W11524653 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Conneaut, OH 44030
Dan H
Job Details: 06/09/2023
"Customer complaint that water and ice taste chemically, advised customer that open fruits and vegetables can cause strange chemical tastes in ice and water, advised customer to deep clean refrigerator, unit is operating as designed"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near North Ridgeville, OH 44039
Angel
Job Details: 06/09/2023
"Cc that unit would get to 350* and insert food and when they went to go take a look at the food after a while it would be just warm. Tested unit by running a preheat to 350* reached the set temp waited about 10 to 15mins to check temp and it was perfect, but when I ran diagnostics found unit had an F8E0 error cooling fan speed low unit will need cooling fan replaced. ; ordrng 1 W11107275 (Cooling fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSR3SS
Near Painesville, OH 44077
Jason N
Job Details: 06/09/2023
"Cc unit not powering onFound no response from UI. Went to check power at main board, found upon moving UI harness wire, UI powered on. Intermittent break in UI harness. Harness will need replaced. ; ordrng 1 WD21X27698 (UI harness asm)"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Avon Lake, OH 44012
Marie V
Job Details: 06/09/2023
"Replaced thermostat, unit started working, also good frost pattern, advise cust to allow 24 hours for unit to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Solon, OH 44139
Bill
Job Details: 06/09/2023
"Cc noise from unit, verified cc at last visit. Changed damper, tested opt test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Geneva, OH 44041
Dan H
Job Details: 06/09/2023
"Installed new control, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 106.41153211
Near Sheffield, OH 44035
Angel
Job Details: 06/09/2023
"Cc that unit is not running at all. Verified lights are on but wont kick on unit is receiving voltage but nothing, tried replacing start device on compressor but nothing unit will need thermostat also defrost board as well ; ordrng 1 WPW10366605 (Timer) and 1 WPW10583800 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JUCFP242HX11
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/09/2023
Replaced the ice maker. Opt test ng 0 volts at the ice maker. Pulled unit out. 0 volts on j12 between black and blue. Called t/l Joe. Will need a control. Part is out of stock. Office to reschedule ; ordrng 1 W11580234 (Control)
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Streetsboro, OH 44241
Joe O
Job Details: 06/09/2023
Installed control. Found unit still not functioning. Found cavity fuse disconnected. Reseated connection. Tested. Op test ok
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Joe O
Job Details: 06/09/2023
Installed ui board and interlock switch. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/08/2023
"Cc that the ice cream is soft and freezer temp is high. Took temps 24* in freezer and back wall 9*. Took evaporator cover off , theres frost pattern on evaporator, but when touching not sticking. Added nitrogen to find leak, couldnt find one at the moment. Replaced compressor and filter dryer, set unit into 29 vacc, waited 15 min, no changes on gages. Added r600 1.9oz. Ran step 4. Op test okAdvice cust to allow 24 hours to reach normal temps."
We serviced a
GE REFRIGERATOR
Model GSS23GSKMCSS
Near Avon, OH 44011
Angel
Job Details: 06/08/2023
"Cc that water dispenser is not working and ice maker. Ice maker wont work if water is not getting to it, found that on display it says error even after pressing the filter status button checked filter and its an aftermarket filter customer had an old original filter tested it with that one and worked but customer stated that it would still do the same thing. Reinstalled the aftermarket one and it kept giving an error install oem one and worked since customer stated it would stop working I stayed for a while to make sure it would work and it worked perfectly fine ice maker even cycled and called for water recommended to monitor for now but unit is working as should after switching out filter."
We serviced a
ELECTROLUX WASHER
Model EFLS27UTTO
Near Burton, OH 44021
Brian M
Job Details: 06/08/2023
"Cc unit Leaking Found boot clamp not in correct position Fixed clamp but found it to be a little weak it may move again Advised and quoted ; ordrng 1 132562100 (spring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE STACK W/D
Model GUD27ESPM1DG
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/08/2023
"Found water under machine and in machineFound error code 26(out of balance) 3(locked rotor) 27(water accessiblity). Spoke with bj, checked suspension. Suspension sticking. Found water on the side of tub(unit overflowed). Pressure hose is clear and still connected to unit. Needs drain pump, control, pressure hose and suspension rodsCustomer does not want to repair at this time; ordrng 1 WH16X27251 (board & support asse) and 1 WH23X10040 (pump drain) and 1 WH19X27246 (harness pump and hos) and 2 WH16X27179 (rod assembly 27)s and 2 WH16X27180 (rod assembly 27)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Oakwood Village, OH 44146
Joe O
Job Details: 06/08/2023
"Installed valve. Tested. Found extremely low pressure. Bladder still frozen. Pulled water line from rear of unit. Found extremely low pressure from house. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Advised customer will need plumber."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV01
Near Elyria, OH 44035
David R
Job Details: 06/08/2023
"Cc unit not cooling, FF not cooling but FZ good. Looked in FZ, items froze but back wall is covered in Frost. Main control not sending 120. Heater 30 ohms. Replace main control and defrost thermostat at same time. Steam all ice. ; ordrng 1 WPW10503278 (Main control) and 1 W11260592 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Westlake, OH 44145
Angel
Job Details: 06/08/2023
"Cc that unit stopped working and was just clicking and she tried turning off unit at the breaker than clicked it back on but nothing worked, after some time unit started working again as should. Verified temps and freezer was at 2* and ff section at 38*. Ran diagnostics to run compressor and fans to see if anything would happen and everything sounds perfect."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW04
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2023
"Cc unit door handles not evenFound door handles on freezer and ff doors are approximately an inch off, no adjustment can be made to even up handles. Based on model information, right door seems to be the door that was drilled incorrectly for handle. Ordering right ff door. Advised customer to allow 4-6 weeks for door to be delivered and to call office when door arrives to schedule install. ; ordrng 1 LW10912118 (Door-fip)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Garfield Heights, OH 44125
Bill
Job Details: 06/08/2023
Cc odd noise when trying to start unit. Confirmed cc started unit found it in flood mode. Reset unit tested unit. opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Brook Park, OH 44142
David R
Job Details: 06/08/2023
"Cc unit UI keeps flashing and cutting off and defrosting unit. Checked under drawer UI, good no water or disconnected wires. Called techline. Techline had me unplug Deli control. If unit stays working, order and replace deli control WPW10503833. If unit keeps acting up, replaced main control Will call back in a couple days and let us know what they want to do."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Beachwood, OH 44122
Corina B
Job Details: 06/08/2023
Replaced the adjusters. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Westlake, OH 44145
Angel
Job Details: 06/08/2023
"Cc that unit is making a sound when starting unit but only some times. Confirmed cc, sound is drain pump sounds like its going out also found gear case starting to leak oil, customer decided just to keep using unit as is and whenever it goes buy new. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Shaker Heights, OH 44120
Joe O
Job Details: 06/08/2023
Cc: not cooling properlyFound temps at 32 in freezer and 62 in ff section. Found unit has defective control. Manufacturers date on machine shows under 1 year. ; ordrng 1 W11546609 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/08/2023
Cc no ice Found ice level sensor giving optics faulty error Parts are NLA ; ordrng 1 W10290822 (divider) and 1 W10194086 (spacer)
We serviced a
GE DISHWASHER
Model CDT725SSF7SS
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2023
Installed drain pump. Ran wash test then canceled to drain. Unit drained out. Op test good.
We serviced a
GE DRYER
Model GTDP740GD0WW
Near Westlake, OH 44145
Angel
Job Details: 06/08/2023
"Cc that unit is not heating at all and she found vent outside completely clogged up. Took apart unit and found igniter shorted will need igniter replaced, gave customer estimate and decided not to continue with repair she stated she will just buy new. ; ordrng 1 WE4M449 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WALL OVEN
Model 790.4028341
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/08/2023
Cc unit not heating Found to have open high limit thermostat Advised on replacement ; ordrng 1 318578506 (thermostat) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Shaker Heights, OH 44122
Joe O
Job Details: 06/08/2023
Cc: vibration noiseFound noise coming from evap cover. Removed and reseated evap cover. Noise went away. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW0
Near University Heights, OH 44118
Joe O
Job Details: 06/08/2023
Cc: not washing properlyFiund mold build up inside unit. Found error codes f6e6(cool water). Found spray arms are functioning. Unit has good pressure. Advised customer to run a empty cycle with dishwasher clearer. Advised to run hot water at the sink prior to starting unit. Could not duplicate issue. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2023
"Cc unit stopping in mid cycle, water not drainedCustomer showed pop, under yr.Ran diagnostics, found code 5-1 for door switch/door stuck open. Found door not closing properly and latching. Install of unit is causing tub to warp. Uninstalled unit and reinstalled correctly to prevent tub/door warp. Door closing and latching with a good positive engagement. Ran wash test, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Cleveland, OH 44111
David R
Job Details: 06/08/2023
"Cc unit is Freezing at bottom section. Cannot get an accurate temp because the unit has been unplugged over a day. Plugged in. Following tech sheet. No proper DC voltage from control. Will need control and thermistor, replaced at same time.; ordrng 1 W11353813 (Control) and 1 W11438736 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Cleveland, OH 44105
Bill
Job Details: 06/08/2023
"Cc fidge not cooling, confirmed cc temp 48. Opened freezer temp 3 could hear fan running. Freezer completely packed, had customer remove all the food and pulled back panel. Evap fan running, good frost pattern. Explained to the customer that the freezer needed to breathe. Felt the vent in the fresh food section, could feel cold air moving into ff. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cleveland, OH 44109
David R
Job Details: 06/08/2023
Cc just delivered and doors not even. Adjusted right door. At top and bottom. Good. Let customer know to use Vaseline or cooling spray on drawers to help easy movement. Good. Op Test Ok.
We serviced a
GE RANGE
Model JGB660SEJ4SS
Near Richmond Heights, OH 44143
Joe O
Job Details: 06/08/2023
"Cc: gas smell then loud popFound igniter only pulling 2.5 amps. Needs igniter. Replaced igniter. Tested. Op test ok1 igniter broken. ; used 1 12400035 (IGNITER), and 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2023
"Cc unit leaking water from underneath Inspected unit for source of water. Pulled unit out and found water dripping from inlet valve. Valve housing is cracked, valve will need replaced. ; ordrng 1 WPW10238100 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Streetsboro, OH 44241
Brian M
Job Details: 06/08/2023
Customer had concerns about how the deep water works Her concern is that unit does not use enough water
We serviced a
AMANA DRYER
Model NGD4655EW1
Near Euclid, OH 44123
Joe O
Job Details: 06/08/2023
Cc: not heatingFound thermal fuse open. Needs thermal fuse; ordrng 1 WP3392519 (thermal fuse)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Maple Heights, OH 44137
Bill
Job Details: 06/08/2023
"Cc banging and squeaking during spin, verified cc ran unit in diagnostics spin cycle. Could hear the belt squealing, tub started to bang against the cabinet walls. Opened unit and pressed down on the tube and found dampers are worn out. Ordered dampers.; ordrng 1 W11130362 (Damper)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 06/08/2023
"Replaced both hinges. Tested, good, Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model wfw8620hc2
Near Aurora, OH 44202
Brian M
Job Details: 06/08/2023
"Cc unit glitching out when using steam option Ran test cycle could not duplicate but suspect possible issues with control or ui, no stored error codes Also found leak coming from dispenser Advised on controls and dispenser ; ordrng 1 W11327395 (cntrl-elec) and 1 W11524105 (Dispenser) and 1 W11439664 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830IM00
Near Strongsville, OH 44149
Marie V
Job Details: 06/08/2023
Replaced panel. Connected to WiFi. Tested oven. No error codes. Op test okNo core for return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Conneaut, OH 44030
Dan H
Job Details: 06/08/2023
"Customer complaint that unit is not making ice, freezer section temperature at 33 degrees, fresh food section temperature at 53 degrees, Partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 W11546692 (Evaporator) and 1 W11504449 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Aurora, OH 44202
Corina B
Job Details: 06/08/2023
Replaced the door. Tested the water. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GFE28HMHCES
Near Ashtabula, OH 44004
Dan H
Job Details: 06/08/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at -6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X35205 (Ff fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Cleveland, OH 44113
Angel
Job Details: 06/08/2023
Cc that unit just beeps wont start. Verified and found it will need latch replaced. Replaced latch tested unit opt test good. ; ordrng 1 W10810403 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Aurora, OH 44202
Corina B
Job Details: 06/08/2023
"CC that the unit was leaking, the gasket was half pulled out. Did use the dishwasher with no leaks. Confirmed. Starts a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/08/2023
"Cc unit lights not working Customer stated the freezer light stopped working after she noticed frost buildup in freezer section, frost has since dissipated and has not returned. Checked freezer door gasket for proper seal, checks good. Found freezer light switch frozen up in place. Freed switch, light now working in freezer. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Dan H
Job Details: 06/08/2023
"Customer complaint that unit skips from sensing to done, confirmed, motor just hums, capacitor micro farad reading is too low, installed new capacitor, op test good"