We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Ashtabula, Ohio 44004
Benjamin B.
Job Details:
11/14/2017
Found cap open need to order ; ordrng 1 W11158831 (CAP), schdld next appmnt for 11/20 MON
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, Ohio 44004
Benjamin B.
Job Details:
11/14/2017
Replaced lights op test ok.; Job Cmpltd
We serviced a
FRQG7000LW0 ELECTROLUX
Model DRYER
Near Saybrook Township, Ohio 44004
Benjamin B.
Job Details:
11/14/2017
Instructed cust on using the control and also control is turning on by itself need to order control. Cust wait on repair at this time
We serviced a
CES3540AAC WHIRLPOOL
Model RANGE
Near Beachwood, Ohio 44122
Corina H
Job Details:
11/14/2017
CC that the burners are not heating properly. Turned cooptop burners on high, all 4 are cherry red. Adjusted the setting to a medium heat then a simmer, good. Working as designed. Heated oven to 350*, heated to 350*. Optest ok. ; Job Cmpltd
We serviced a
KDTE404DSP0 WHIRLPOOL
Model DISHWASHER
Near Novelty, Ohio 44072
Corina H
Job Details:
11/14/2017
Replaced the control and ui. Optest ok.
We serviced a
KEBC208KBS0 KITCHENAID
Model DOUBLE WALL OVEN
Near Highland Heights, Ohio 44143
Corina H
Job Details:
11/14/2017
CC that the upper oven does not hold temp. Heated oven to 350 waited 30 min, temp. 350. Working as designed. Advised cust on how to calibrate the oven. Optest ok.
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wickliffe, Ohio 44092
Dan
Job Details:
11/14/2017
Found drive hub broken, ordering new drive hub; ordrng 1 W10528947 (drive hub kit), schdld next appmnt for 11/17 FRI
We serviced a
PYE23PSDCSS GE
Model REFRIGERATOR
Near Euclid, Ohio 44132
Dan
Job Details:
11/14/2017
Customer complaint of loud noises, confirmed, noise is coming from f evaporator fan, unit needs new fresh food section evaporator fan and air tower per service bulliten ref06-16; ordrng 1 WR49X26666 (ff fan moisture kit), schdld next appmnt for 11/20 MON
We serviced a
MFI2266AES MAYTAG
Model REFRIGERATOR
Near Wickliffe, Ohio 44092
Dan
Job Details:
11/14/2017
Customer complaint that unit is not cooling, fresh food section temperature at 79 degrees, freezer section temperature at 79 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found start device open, unit needs new start device, installed new start device from truck stock surplus, op test good, advised customer to allow 24 hours before restocking, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER)
We serviced a
WW2780W JENNAIR
Model WALL OVEN
Near WILOUGHBY HLS, Ohio 44094
Benjamin B.
Job Details:
11/14/2017
Found bottom off just turning off element is ok 28 ohms oven probe at 1093 and thermal fuse ok left relay board is for bottom oven bake and relay is stuck. Board is no longer available. Did nation wide search v and v shows one cust going to shop a little since unit is 24 years old but we might try and find part if they call bac
We serviced a
MVWC200XW2 MAYTAG
Model WASHER
Near Saybrook Township, Ohio 44004
Benjamin B.
Job Details:
11/14/2017
Found selector kmobmhardmto turm need to order also seal has failed which water has not got in bearings causimg them to fail need to order trans ; ordrng 1 W11035749 (gearcase) and 1 WPW10268911 (pressure switch), schdld next appmnt for 11/20 MON
We serviced a
KRMF706ESS01 KITCHEANID
Model REFRIGERATOR
Near Kirtland, Ohio 44094
Benjamin B.
Job Details:
11/14/2017
Foumd fresh food at 42 and freezer at negative 6 fresh food set at 37 and freezer set at -2 cust.Spoke with rick at wpl techline for frost build up and cooling issue seal area in back perma seal kit also need correct ice box part number per service pointer. Also need to seal all areas behind unit for air leaks wire channel and water channels ; ordrng 1 W10688359 (sealer-gum) and 1 W10864519 (adapter), schdld next appmnt for 11/20 MON
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Willoughby Hills, Ohio 44094
Benjamin B.
Job Details:
11/14/2017
Found unit not starting and lid lock flashimg. Spoke with jr need control and lid lock .; ordrng 1 W10838613 (lid lock assembly) and 1 W11116594 (cntrl-elec)
We serviced a
KDFE304DWH0 KITCHENAID
Model DISHWASHER
Near University Heights, Ohio 44118
Benjamin B.
Job Details:
11/14/2017
Found unit leaking at diverter it has been leaking for a long time. Cust has lots of damage to floor and basement ceiling see pics. Need to order sump assembly Wpw10455261/pump & Motor
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, Ohio 44121
Benjamin B.
Job Details:
11/14/2017
Found frost buildup in freezer. Rails jamming also door seal not seating correctly tried to adjust need to order rails and gasket ; schdld next appmnt for 11/20 MON
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Cleveland, Ohio 44110
Benjamin B.
Job Details:
11/14/2017
Found handle broken need to order. Unit making noise found sweater tie in seal removed op test ok unit has foil type venting instructed cust to change water leaking by dryer serious injury or death may occur if not repaired telling cust not to use unit until repaired
We serviced a
GTW485ASJWS GE
Model WASHER
Near Eastlake, Ohio 44095
Benjamin B.
Job Details:
11/14/2017
Called cust verifeid unit is leakng while unit is off. Need to order valve; ordrng 1 WH13X24386 (VALVE ), schdld next appmnt for 11/17 FR
We serviced a
KDTE254ESS KITCHENAID
Model DISHWASHER
Near Willoughby, Ohio 44094
Benjamin B.
Job Details:
11/14/2017
Cust states unit was getting stuck in the middle of the cycle blue light staying on and dishes not drying cust put unit through rinse cycle to make unit dry. Now issue is intermittent. Found no stored error codes calibrated unit found unit to be worling ok ; Job Cmpltd
We serviced a
WFW92HEFW WHIRLPOOL
Model WASHER
Near Mentor, Ohio 44060
Benjamin B.
Job Details:
11/14/2017
Replaced main control ccu op test ok.; Job Cmpltd
We serviced a
NTW5400TQ1 AMANA
Model WASHER
Near Perry, Ohio 44081
Corina H
Job Details:
11/14/2017
CC that the unit will not stop washing. Ran a light load with 6 towels, found the agitator is not moving and spins in both directions. Will need new dogs and a timer. Called GS to order parts. Cust does not want to fix at this time
We serviced a
DP940PWSQ0 WHIRLPOOL
Model DISHWASHER
Near Painesville, Ohio 44077
Corina H
Job Details:
11/14/2017
CC that the bottom of the spray arm has fallen off. Found the spray arm has broken off of the pump and motor. Will need an new outlet, nuts and bearing. Called GS to order parts. Cust does not want to repai
We serviced a
KEBS277BSS00 KITCHENAID
Model DOUBLE WALL OVEN
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
11/14/2017
Replaced the control. Brought core back for return. Heated oven to 350* wait 10 min and temp held. Optest ok. ; Job Cmpltd
We serviced a
11021302012 KENMORE
Model WASHER
Near Madison, Ohio 44057
Corina H
Job Details:
11/14/2017
CC that the lid lock keeps flashing. Checked underneath and found oil leaking. Ran a drain and spin. Will need a new gearcase. Called GS to order. Cust does not want to repair
We serviced a
MHWC7500YW0 MAYTAG
Model WASHER
Near Solon, Ohio 44139
Corina H
Job Details:
11/14/2017
CC that the clothes are coming out wet. Tried to run a drain and spin and the drain pump is hummimg. Checked the drain hose, clear. Removed the drain plug, clear. Checked the red wires from the control, 120 v. Will need a new drain pump. Called BB to order part. ; ordrng 1 WPW10465252 (pump-water), schdld next appmnt for 11/20 MON
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Auburn Township, Ohio 44023
Corina H
Job Details:
11/14/2017
CC that the unit does not power on unless you turn the knob and the lid lock is on. Ran diag f5e2 DOOR LOCK ERROR ran test 4 checked the ohms on the door lock 1-2 103 ohms. Reconnected the wires and the unit. Started the unit several times the unit it lock and unlock. As putting the unit back in place and the lid lock turned on. Will need a new main control. Called GS to order part. ; ordrng 1 W11092670 (CONTROL), schdld next appmnt for 11/22 WED
We serviced a
MFF2558VEW4 FRIGIDAIRE
Model REFRIGERATOR
Near Hambden Township, Ohio 44024
Corina H
Job Details:
11/14/2017
CC that the fz buildups up with frost and the ff does not get cool. Ff 32 fz -2.4. The control setting was at 7 for the ff and the fz 4. Cust has a pic of the evap covered in frost. Removed the evap cover no frost on evap. Forced a defrost, heater 4.18amps. Working as designed. The crisper drawers center rail is broken off, where the drawers will not come out. Can not find part WPW10503278 on my t/s. ; ordrng 1 WPW10329866 (frame) and 1 WPW10503278 (cntrl-elec), schdld next appmnt for 11/20 MON
We serviced a
WFE510S0AS0 WHIRLPOOL
Model RANGE
Near Maple Heights, Ohio 44137
Dan
Job Details:
11/14/2017
Customer complaint of burnt wire on back of stove, found power cord failed and burned terminal block, unit needs new terminal block and harness, customer does not want repair
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Hambden Township, Ohio 44024
Dan
Job Details:
11/14/2017
Customer complaint that unit is not draining, confirmed, found 3 large chunks of melted plastic in drain pump housing, removed, op test good ; Job Cmpltd
We serviced a
JT3800SH3SS GE
Model WALL OVEN
Near Willoughby Hills, Ohio 44092
Dan
Job Details:
11/14/2017
Installed new cooling fan and control, op test good ; Job Cmpltd
We serviced a
JGD8345ADB JENN-AIR
Model COOKTOP
Near Richmond Heights, Ohio 44143
Dan
Job Details:
11/14/2017
Installed new ignitor, op test good ; Job Cmpltd,
We serviced a
WDF310PAAS2 WHIRLPOOL
Model DISHWASHER
Near University Heights, Ohio 44118
Dan
Job Details:
11/14/2017
Installed new heater, op test good ; Job Cmpltd
We serviced a
A4TXNWFWW01 AMANA
Model REFRIGERATOR
Near University Heights, Ohio 44118
Dan
Job Details:
11/14/2017
Customer complaint that unit is not working, no lights on, nothing is running, fresh food section temperature at 64 degrees, freezer section temperature at 64 degrees, found no power at outlet, found house breaker tripped, reset, lights came on,compressor started, evaporator fan is running, unit is operating as designed, advised customer to allow 24 hours for unit to reach proper temperatures
We serviced a
GU2200XTSB3 WHIRLPOOL
Model DISHWASHER
Near Beachwood, Ohio 44122
Dan
Job Details:
11/14/2017
Installed new soap dispenser, op test good ; Job Cmpltd
We serviced a
KDRS467VSS0R KITCHENAID
Model RANGE
Near Shaker Heights, Ohio 44122
Dan
Job Details:
11/14/2017
Customer complaint that unit takes a long time to preheat, ran diagnostics, no error codes found, started bake for 350 degrees, after 20-25 minutes preheat time temperature at 360 degrees, unit is operating as designed ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Maple Heights, Ohio 44137
Dan
Job Details:
11/14/2017
Customer complaint that drum is not turning, confirmed, found idler pu,ley had fallen out of place disconnecting drive belt, no damage to belt or pulley, reinstalled, op test good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC200BW1
Near Brook Park, Ohio 44142
Mac
Job Details:
11/13/2017
Ran washer through diagnostics. Found lid lock error. Customer decided to not have repair done today. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS27CXMS5
Near Brook Park, Ohio 44142
Mac
Job Details:
11/13/2017
Issues with ice is the freezer were caused by old style drain grommet. Replaced grommet with new style drain tube from truck stock. While having the refrigerator pulled out, found smart valve leaking. Office to order smart valve. Used steamer to repair door gasket. Door was open slightly from drain freezing over anf keeping door open, allowing room temp air to enter freezer and frost up. Freezer door seals good now. ; ordrng 1 WPW10270395 (valve), used 1 W10619951 (TUBE-DRAIN) from stock, schdld next appmnt for 11/27 MON 8-11,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH73521CS5
Near Strongsville, Ohio 44149
Mac
Job Details:
11/13/2017
Replaced interlock switches in microwave. Tested microwave with cup of water. Heating properly.; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS01
Near Strongsville, Ohio 44149
Mac
Job Details:
11/13/2017
Preheated oven to 450. Allowed for oven to cycle a few times. Noise was not as loud as it normally is. Found no service bulletins when using the model number. Called whirlpool techline. I was advised to install kit for fan blade and use service bulletin W10692944. Bent bottom tabs of convection fan cover to a 45 degree angle. Office to order 2 washer kits. Installing washer kit on bottom oven as well.; ordrng 2 W10308286 (washer)s, schdld next appmnt for 11/21 TUE 12-3
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Brooklyn, Ohio 44144
Mac
Job Details:
11/13/2017
, Found door latch strike completely missing. Needs replaced. Door gasket is in good shape. Found evidence of leaking around diverter valve. Replacing pump and motor assm. Office to order latch strike and pump motor assm.; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10605057 (PUMP AND MOTOR), schdld next appmnt for 11/20 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Bay Village, Ohio 44140
Brian B
Job Details:
11/13/2017
CC of water left in and odor problems. Found drain hose not elevated. Elevated drain hose under sink. Also, customer did not know about filter. Advised on filter cleaning and to run hot water in sink first. Also, advise running dishwasher magic cleaner through machine every 3 or 4 months. Ran diag and test cycle. No codes.. Machine working properly. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Munson Township, Ohio 44024
Robert A.
Job Details:
11/13/2017
Installed gearcase, ran test 51, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Hunting Valley, Ohio 44022
Robert A.
Job Details:
11/13/2017
Found cond fan not running, recieving 120vac, needs fan/ bladePer entitlement p&l 36 months; ordrng 1 W11117459 (COND MOTOR) and 1 WP2188935 (BLADE), schdld next appmnt for 11/20 MON ! [***],
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Chagrin Falls, Ohio 44022
Robert A.
Job Details:
11/13/2017
nstalled glides, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, Ohio 44139
Robert A.
Job Details:
11/13/2017
Checked power, correct, checked connections, tightened, good, ran diognastic cycle, disp did not open, no power, reset control connections, tightened ran again, ng needs control and disp; ordrng 1 WPW10199696 (DISP) and 1 WPW10285179 (CONTROL), schdld next appmnt for 11/20 MON 8-12,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Mentor, Ohio 44060
Corina H
Job Details:
11/13/2017
Replaced the burner head. Optest ok. ; Job Cmpltd,
We serviced a
HOTPOINT DRYER
Model HTDX100ED6WW
Near Mentor-on-the-Lake, Ohio 44060
Corina H
Job Details:
11/13/2017
CC that its not drying the clothes. Had cust turn dryer on before i arrived. Its been running for 30 minutes. Regular heat cycles off at 160.8* medium heat cycles off at 132* working as designed. Vent is good. Top of unit is cool to the touch. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Kirtland, Ohio 44094
Corina H
Job Details:
11/13/2017
Replaced the housing for the water filter. Optest ok. ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, Ohio 44103
Corina H
Job Details:
11/13/2017
CC that there is a noise when it spins. Ran diag no codes ran a calibration. The hot water line is not hooked up, there is a leak in the pipe. Put 6 pieces of clothes in the unit ran a normal and a drain and spin. Unit is on a skid and shakes when its in a high spin. Found some of the boards on the skid have sunken down. Leveled the unit optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model ED5LVAXVQ00
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
11/13/2017
Cust bought the part. Installed the ice door dispenser. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Cleveland, Ohio 44121
Corina H
Job Details:
11/13/2017
Replaced the ice maker. Advised cust to replace the plastic water line with a braided flex or a copper water line. Optest ng. Checked the v and wh. 0v. V wire from the control 120v to the side of the unit. The v, br, pink have continuity from the control to the Molex plug. Will need a new control called GS to order part. ; ordrng 1 WPW10438707 (cntrl-elec), schdld next appmnt for 11/17 FRI 8-11,
We serviced a
GE RANGE
Model JS968SK6SS
Near Euclid, Ohio 44117
Corina H
Job Details:
11/13/2017
CC that the oven is not browning food on the bottom and cooking food unevenly. Heated oven to 325*for 30 minutes. Threw chocolate chip cookies in for 14 min., cookies were not done, temp is at 220* will need a new control and oven sensor. Called GS to order parts. ; ordrng 1 WB23T10015 (sensor) and 1 WB27T10803 (control erc), schdld next appmnt for 11/16 THU 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Concord Township, Ohio 44060
Corina H
Job Details:
11/13/2017
Replaced the control. Advised cust to run the hot water in the sink. Optest ok. ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Shaker Heights, Ohio 44122
Dan
Job Details:
11/13/2017
Customer complaint that unit is not filling with water, confirmed, found wire to float switch broken, repaired, op test good ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X16DW01
Near Cleveland, Ohio 44109
Dan
Job Details:
11/13/2017
Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Strongsville, Ohio 44149
Dan
Job Details:
11/13/2017
Recovered refrigerant, installed compressor , fresh food section evaporator, freezer section evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 6oz of r134a, compressor never started, need to reorder compressor, also found small leak at 3 way valve; ordrng 1 W10832994 (compressor) and 1 W11036448 (solenoid), used 1 W10143759 ([Alt for WPW101437) from stock, schdld next appmnt for 11/17 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Strongsville, Ohio 44149
Dan
Job Details:
11/13/2017
nstalled new slides, brackets, and fresh food section door; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ00
Near Brooklyn, Ohio 44144
Dan
Job Details:
11/13/2017
Customer complaint that ice clumps together, freezer section temperature at 10 degrees, found ice stuck together in ice bin, found ice chute door not sealing, unit needs new ice door; ordrng 1 WP2180353 (door-chute 13.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd, schdld next appmnt for 11/16 THU !,
We serviced a
MHWE450WW01 WHIRLPOOL
Model WASHER
Near Columbia Township, Ohio 44028
Paul H.
Job Details:
11/13/2017
Ran diagnostics, f20 no water detected, customer stated he had the water off at one point, ran test cycle, all functions good, drains fine, op test ok; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Avon, Ohio 44011
Paul H.
Job Details:
11/13/2017
, Found blower wheel had backed off of shaft, corrected and secured, tested again, op test ok.; Job Cmpltd,
We serviced a
MTW6700TQ1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, Ohio 44118
Jeff M
Job Details:
11/13/2017
The washer is a very loud in a high-speed spend I found the main bearings are failing and water is leaking through the machine needs bearings stater rotor and sensor. again cust didn’t think it would be a serious issue/expensive.
We serviced a
WHIRLPOOL DRYER
Model WGD9750WW0
Near Brooklyn, Ohio 44144
Dan
Job Details:
11/13/2017
Customer complaint of squeaking sound, confirmed, found idler pulley seizing, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER) from stock, , Job Cmpltd, saved tckt [SdLink\300259a.png],
We serviced a
GU3600XTVB2 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, Ohio 44118
Jeff M
Job Details:
11/13/2017
The dishwasher is not washing very well I turn the dishwasher on and found that it was leaking as fast as the water was going in. Where the motor mates to the sump assembly housing it is pouring water out of.
We serviced a
EW30GS75KSD ELECTROLUX
Model RANGE
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
11/13/2017
Ran unit on bake at 350 for serveral minutes while servicing dish washer. Temps around 370. Calibrated. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near University Heights, Ohio 44118
Jeff M
Job Details:
11/13/2017
Installed new part unit op tested good ; , Job
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
11/13/2017
Found wash motor not running. Has power. Replaced sump assy. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
GE DRYER
Model GTDX180ED4WW
Near Perry Township, Ohio 44081
Jeff M
Job Details:
11/13/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDB02
Near Middleburg Heights, Ohio 44130
Mac
Job Details:
11/13/2017
Rplaced fresh food door.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Elyria, Ohio 44035
Mac
Job Details:
11/13/2017
, Ran washer through diagnostics. Found over suds error and speed fault error.advised customer to cut back on soap use and. Ran auto cycle, would not go through spin. Replaced actuator/speed sensor with truck stocked actuator. Ran through calibration. Put through auto test and it went through all cycles. Work completed.; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Lorain, Ohio 44053
Mac
Job Details:
11/13/2017
Checked for proper installation of dishwasher. Nothing wrong with install to make door pop open. Top rack tracks needed replaced. Were not pushing in completely. Installed new tracks.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ00
Near Lorain, Ohio 44055
Mac
Job Details:
11/13/2017
Found water dripping from filter area. Removed filter and the head did not release the pressure and sprayed all over the inside of fresh food comparment. Needs filter head replaced. Also found water on top of refrigerator. Found hose that feeds the ice maker is broken. Needs replaced. Office to order water tube and reservoir.; ordrng 1 67006317 (tube-water) and 1 W10753488 (reservoir), schdld next appmnt for 11/17 FRI 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Avon, Ohio 44011
Mac
Job Details:
11/13/2017
Ran refrigerator through diagnostics. Ater valve to icemaker ok, optics ok. Found error E2 in icemaker faults, which indicates motor could not find home position. Needs icemaker. Office to order icemaker. Customer will advise whether or not to repair.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Sheffield Lake, Ohio 44054
Mac
Job Details:
11/13/2017
Replaced right fresh food door handle.; Job Cmpltd, saved tckt [SdLink\300178a.png],
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elyria, Ohio 44035
Mac
Job Details:
11/13/2017
Put washer in diagnostics. Found long fill error code. Put into manual test. Found hot water valve was not on behind washer. Turned valve on and washer function ok. Ran through auto and calibration cycles ok. Advised customer to leave valve on for hot water.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Olmsted Falls, Ohio 44138
Mac
Job Details:
11/13/2017
Customer having issue with ice cubes. Adjusted amount of time for water to dispense in ice tray to create smaller cubes. Advised customer to empty ice tray before bed and give the ice maker time to see if this adjustment corrects issue.; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS01
Near Strongsville, Ohio 44149
Mac
Job Details:
11/13/2017
Preheated oven to 450. Allowed for oven to cycle a few times. Noise was not as loud as it normally is. Found no service bulletins when using the model number. Called whirlpool techline. I was advised to install kit for fan blade and use service bulletin W10692944. Bent bottom tabs of convection fan cover to a 45 degree angle. Office to order 2 washer kits. Installing washer kit on bottom oven as well.; ordrng 2 W10308286 (washer)s, schdld next appmnt for 11/21 TUE 12-3,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Fairview Park, Ohio 44126
Mac
Job Details:
11/13/2017
Door gasket areound inside of wash tub is torn. Office to order gasket.; ordrng 1 W10300924V (door seal), schdld next appmnt for 11/29 WED 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Brooklyn, Ohio 44144
Mac
Job Details:
11/13/2017
Found door latch strike completely missing. Needs replaced. Door gasket is in good shape. Found evidence of leaking around diverter valve. Replacing pump and motor assm. Office to order latch strike and pump motor assm.; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10605057 (PUMP AND MOTOR), schdld next appmnt for 11/20 MON !,
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Westlake, Ohio 44145
Brian B
Job Details:
11/13/2017
When plugged in, drain pump starts running and f3e1 fault code on display. Water level error. Per tech sheet, checked hose from pressure switch to tub, all clear. Checked for 5v dc on j28 pins 1 to 4. 5v present. Ohmed out harness wires from j28 to pressure sensor. Harness good. Ran co test cycle. No cold water into machine. Found cold shut off not opened all the way. Opened valve. Cleared code. Ran test cycle. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Rocky River, Ohio 44116
Brian B
Job Details:
11/13/2017
CC that frost is building up in freezer. Found liner separated at bottom. Sealed liner with silicone adhesive from t/s. Machine has water and mold on inside. Will need to be cleaned. Left doors open to dry out. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Rocky River, Ohio 44116
Brian B
Job Details:
11/13/2017
CC of leaking. Can see signs of water under machine. Hooked up to testing station. Ran diag. No codes. Ran manual diag and filled with water and agitated and drained out. Could not duplicate any leaking. May have been leaking from fill hoses at install location. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ0
Near Rocky River, Ohio 44116
Brian B
Job Details:
11/13/2017
CC that coin slide not working. Removed and adjusted slide. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, Ohio 44139
Robert A.
Job Details:
11/13/2017
We serviced a
PDWF880R10SS GE
Model DISHWASHER
Near WARRENSVL HTS, Ohio 44122
Jeff M
Job Details:
11/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WED90HEFC0 WHIRLPOOL
Model DRYER
Near Shaker Heights, Ohio 44122
Jeff M
Job Details:
11/13/2017
Cust needs a dryer vent cleaner not a tech i didnt look at the unit.
We serviced a
KSBS25INBL00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, Ohio 44077
Jeff M
Job Details:
11/13/2017
Re-ajusted the ice make and added a shim to hold it in place. ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Chardon Township, Ohio 44024
Jeff M
Job Details:
11/13/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Avon, Ohio 44011
Paul H.
Job Details:
11/13/2017
Replaced drum assembly, ran unit, nice and quiet, op test ok.; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, Ohio 44001
Paul H.
Job Details:
11/13/2017
No condensation at present, said it was more prevalent in the summer months, mullion appears to be functioning correctly now, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAW02 MAYTAG
Model REFRIGERATOR
Near Amherst, Ohio 44001
Paul H.
Job Details:
11/13/2017
Cleared all ice buildup, replaced harness and evaporator fan and thermistors, should correct issue, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Brecksville, Ohio 44141
Chad P.
Job Details:
11/13/2017
Installed disp assy. Op test ok. ; Job Cmpltd
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Brecksville, Ohio 44141
Chad P.
Job Details:
11/13/2017
Cust showed video of unit running then going blank. Appears power is dropping. Tightened junction box connections. Checks good wiring and control connections. Ran calibration and serive test mode. No faults. No stored faults. Started and canceled normal wash 2x. Op test ok. ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Brecksville, Ohio 44141
Chad P.
Job Details:
11/13/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
WZF79R20DW00 WHIRLPOOL
Model FREEZER
Near Lorain, Ohio 44053
Paul H.
Job Details:
11/13/2017
Control has power but is unresponsive, needs replaced; ordrng 1 W10812030 (contrl-box),
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Lorain, Ohio 44053
Paul H.
Job Details:
11/13/2017
Ordered blower wheel for unit, customer had unit swapped, blower never sent, needs ordered; ordrng 1 WP694089 (wheel)
We serviced a
DFSS9VKBASS GE
Model REFRIGERATOR
Near Elyria, Ohio 44074
Paul H.
Job Details:
11/13/2017
Tracks not shutting FC door properly, if pushed shut hard the door seals, gasket is fine, track assemblies need replaced; ordrng 1 WR72X10387 (asm rail-slide low-l) and 1 WR72X10388 (asm rail-slide low-r)
We serviced a
JED8430ADB WHIRLPOOL
Model COOK TOP
Near Brecksville, Ohio 44141
Chad P.
Job Details:
11/13/2017
Found both switches failed. Both have power but not sending it out. Switche and labor still has warranty. ; ordrng 1 12002125 (switch-inf) and 1 W11088181 (SWITCH,
We serviced a
MEDE400XW0 WHIRLPOOL
Model DRYER
Near Cleveland, Ohio 44126
Paul H.
Job Details:
11/13/2017
All rollers are sticking, need replaced, replaced from t/s, tested, still a slight squeak, found a notch on t/s idler pulley, defective,
We serviced a
GI6FARXXY00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, Ohio 44070
Paul H.
Job Details:
11/13/2017
, LH track not retracting properly, causing door to not seal, air migration has caused excess frost in FC, ordering LH track; ordrng 1 WPW10120018 (slide), schdld next appmnt for 11/17 FRI !, saved tckt [SdLink\300097a.p
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, Ohio 44145
Paul H.
Job Details:
11/13/2017
Evacuated system, replaced evaporator and drier, drier sent clogged, used two from t/s until I got a good one, pulled system to a 30” vacuum for 15 minutes, held, charged with 5.0 oz of R-134A, pressure good sealed system, op test ok.; Job Cmpltd,
