Service History 15

We serviced a
AMANA DRYER
Model NED5800HW0
Near Ashtabula, OH 44004
Joe O
Job Details: 08/18/2021
Installed motor and control. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS2
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/18/2021
Plug unit to another outlet and it work no issue with unit advise customer to change range outlet
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Chesterland, OH 44026
Brian M
Job Details: 08/18/2021
Cc unit leaking then not leaking Ran for several minutes could not duplicate a leak Checked gasket checked soap dispenser Advised to watch
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near South Euclid, OH 44121
Jason N
Job Details: 08/18/2021
"Cc unit not washing clothes properly. Customer states stains are not coming out of clothing. Ran diagnostics, no codes stored. Ran auto cycle, all functions passed. Ran calibration. Asked customer about load sizing, detergent usage and proper cycle for load. Had customer start load. Found customer not using HE detergent and too much detergent. Advised customer use HE detergent and no more then 2tbls or 1/4c. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Strongsville, OH 44136
Gabriel P
Job Details: 08/18/2021
"Replace fitting by the hinge and it never drip ,opt test ok advise customer to keep the other fittings in case if is needed,opt test okay"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Chardon, OH 44024
Brian M
Job Details: 08/18/2021
"Cc unit giving error Could not get unit into a diagnostics mode just kept beeping Reset power got error f2e2 console error Needs console ; ordrng 1 W10861747 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lakewood, OH 44107
Dan H
Job Details: 08/18/2021
"Installed new sump assembly, op test good"
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Lakewood, OH 44107
Dan H
Job Details: 08/18/2021
"Customer complaint that unit is not washing dishes, placed glasses upright in racks, ran test cycle, unit filled and began washing, glasses filled, unit completed test cycle, started normal wash cycle unit filled , diverter valve kept spinning, unit needs new sump assembly , customer does not want repair at this time; ordrng 1 W11230103 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Lakewood, OH 44107
Dan H
Job Details: 08/18/2021
"Customer complaint that ice maker is not working, fresh food section temperature at 44 degrees, freezer section temperature at 15 degrees, ice box temperature at 28 degrees, found ice box evaporator frozen solid, defrost thermostat is open, cleared evaporator, installed defrost thermostat, advised customer to monitor"
We serviced a
KENMORE DRYER
Model 110.869821
Near Cleveland, OH 44135
Dan H
Job Details: 08/18/2021
"Customer complaint that unit is taking 4 cycles to dry, started timed dry cycle, unit heated, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , found vent crushed preventing good airflow out of unit(see pics), unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF19XXPK01
Near Brook Park, OH 44142
Dan H
Job Details: 08/18/2021
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared installed heat probe, op test good"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Parma, OH 44129
Dan H
Job Details: 08/18/2021
"Customer complaint that unit is not heating, confirmed, found thermal cut off open, jumped out, unit heated, ; ordrng 1 W11050897 (Cut off kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44134
Dan H
Job Details: 08/18/2021
"Customer complaint that unit is not washing properly, ran diagnostics found f7e6(motor fault), found new style shifter disconnected from cam, installed new old style shifter , op test good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conneaut, OH 44030
Jeff M
Job Details: 08/18/2021
I uninstalled the dishwasher I found the drain hose was pinched it was routed the wrong way causing it to cause a restriction I installed the new hose routed to the correct direction everything tested good
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR0
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/18/2021
"Customer complaint the unit is making noise, started normal wash cycle unit filled and began agitating, no unusual noises heard, ran spin cycle, no unusual noises heard, found unit sitting on paver brick in front, found scrape marks on rotor (see pics), unit is making grinding noise when customer overloads unit and basket hangs down far enough for rotor to scrape on paver brick, advised customer to remove brick, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/18/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/18/2021
"Customer complaint that unit will not turn on, ran diagnostics found f6e2(communication error ui cannot hear acu) error code , control tests good, user interface needs new user interface ; ordrng 1 W11135391 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Huntsburg, OH 44046
Brian M
Job Details: 08/17/2021
Customer had concerns about temp she stated her popsicles melted Found temps to be about 6 degrees Out side temps may be effecting the way the unit operates Advised on temp settings And to watch for a week OP Test Ok
We serviced a
KITCHENAID DBL WALL OVEN
Model KODC304ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/17/2021
Customer had concerns about broil not showing exact temp Advised customer this is how the unit is designed Ran test bake and broil unit is functioning properly
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Painesville, OH 44077
Joe O
Job Details: 08/17/2021
"Cc: error codesModel and ser number worn, could not look up error codes, found error code f8e1(long fill), f9e1(long drain). Advised customer if parts are needed may be hard to find. Ran diagnostics test cycle. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Jason N
Job Details: 08/17/2021
"Cc unit not making iceRan manual ice maker harvest test, ice maker would not index. Unit needs ice maker. Replaced ice maker using truck stock. Ran manual harvest test, ice maker indexed properly and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FDE747RBS1
Near Geneva, OH 44041
Jeff M
Job Details: 08/17/2021
The original fan blower is stripped out needs a new fan. I cannot buy just the fan its a conversion kit a very expensive conversion kit. Estimate only; ordrng 1 5303937125 (Fan kit) and 1 123 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/17/2021
The actuator cannot find home position needs a new actuator; ordrng 1 W10913953 (Actuator)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2559XEM02
Near North Ridgeville, OH 44039
David R
Job Details: 08/17/2021
"Cc unit not making ice. Found icemaker mold has ice in it. Emitter and receiver board not recognizing bin full or empty. Ordering kit. ; ordrng 1 W10757851 (Emitter and receiver control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Solon, OH 44139
Brian M
Job Details: 08/17/2021
Cc unit not sitting flush one door sits out a hair further than other Made sure unit was leveled But advised thats just how these units are new nothing can be done until door gaskets breakin
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Elyria, OH 44035
Gabriel P
Job Details: 08/17/2021
Same shifter that keep coming out replacing from original shifter ordering ; ordrng 1 W10913953 (Shifter)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Lorain, OH 44053
Gabriel P
Job Details: 08/17/2021
"No issue found explain customer how to use unit,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/17/2021
"Cc unit not washing clothes well. Customer states unit does not clean her clothing well. Ran diagnostics, found code f0e5 for offbalance load. Ran auto test, unit did not agitate. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer, W11531483, replace shift actuator. Replaced shift actuator using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Westlake, OH 44145
David R
Job Details: 08/17/2021
Replaced drain hose. Tested. Good. No leaks. Op test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Cleveland, OH 44111
Dan H
Job Details: 08/17/2021
"Customer complaint that display and interior lights are out, confirmed, fresh food section temperature at 41 degrees, freezer section temperature at -2 degrees, everything else is running, unit needs new user interface ; ordrng 1 W10799818 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Avon, OH 44011
Gabriel P
Job Details: 08/17/2021
"Ran normal cycle for 25 minutes no leaks found advise customer to monitor and record next time,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 08/17/2021
Ran all icemaker test and they all pass also ice sensor and switches working as well but temp seems little check evap on freezer barely any frost it explains of ice maker time out call bj senior tech he said to order compressor and filter dryer also unit has a second to the fifth year warranty on seal system everything cover ; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Dryer filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44111
Dan H
Job Details: 08/17/2021
"Customer complaint that unit is not cooling, Unit unplugged when tech arrived, plugged in, compressor started, fans started, good frost pattern forming on evaporator , temperature is dropping, unable to duplicate the problem , unit is operating as designed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44135
Dan H
Job Details: 08/17/2021
"Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland Heights, OH 44106
Jason N
Job Details: 08/17/2021
Cc unit ff door needs replaced due to damageReplaced RH ff door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Olmsted Township, OH 44138
David R
Job Details: 08/17/2021
"Cc unit not cooling. Found compressor 60 watts. No frost pattern. Tapped into system, giving 15 psi on low side while unplugged and plugged in, in a vacuum. Will need a sealed system job. Comp and evap. No warranty. Giving estimate. Customer calling whirlpool. Customer paid SVC only. ***would schedule as 4 count.; ordrng 1 W11125124 (Comp) and 1 W10858281 (Evap) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near North Ridgeville, OH 44039
David R
Job Details: 08/17/2021
"Cc unit wasnt making ice. Said one of family members started looking around and icemaker was turned off. They turned it on. Started making ice and components working, just wanted unit checked still. Went over all components, dispenser water and ice good. Icemaker is cycling and Calling for water, bin is full. As of today unit test good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Brecksville, OH 44141
David R
Job Details: 08/17/2021
Cc unit icemaker not shutting off. Found icemaker arm out of place. Corrected. Tested. Showed customer. Unit is good. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Streetsboro, OH 44241
Brian M
Job Details: 08/17/2021
Installed glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kent, OH 44240
Brian M
Job Details: 08/17/2021
Cc tapping noise or clicking noise Found noise to be tag on power cord blowing and tapping wall OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Andover, OH 44003
Jeff M
Job Details: 08/17/2021
installed the new part op tested good. Gaskets
We serviced a
KENMORE REFRIGERATOR
Model 106.4115321
Near Lakewood, OH 44107
Jason N
Job Details: 08/17/2021
"Cc unit lights still flashing same as before.Lights are on steady at this time, operating door switches closed and open to activate LEDs will cause lights to flash. Jumped out bottom ff section led, lights are still flashing. Being that freezer led module is new, top main ff LED module is at fault. Credit customer for freezer LED module due to misdiagnosis. ; ordrng 1 WPW10515058 (Led module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, OH 44109
Jason N
Job Details: 08/17/2021
"Cc unit not cooling, no ice.Unit does not have an ice maker installed, looks like ice maker was removed. Unit not plugged in and sitting on porch. Plugged in unit, unit is cooling, but evaporator fan is not running. Possible airflow issue, but without being plugged in for 24 hrs before service, best guess. Ice maker not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Evaporator fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44134
Dan H
Job Details: 08/17/2021
"Customer complaint that unit was not cooling, then customer had power outage and unit started, fresh food section temperature at 39 degrees, freezer section temperature at 2 degrees, fans are running, compressor is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 08/17/2021
"Found shifter out of pulley replace from original one cause there having issue with new one,opt test ok replace from t/s; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Ravenna, OH 44266
Brian M
Job Details: 08/17/2021
"Cc dial not ,making selections Issue is caused by lid latch feedback Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Joe O
Job Details: 08/17/2021
Installed freezer led. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Mayfield, OH 44143
Joe O
Job Details: 08/17/2021
Installed control and latch. Found outlet behind unit has no power. Ran extension cord to another outlet. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WOS51ES4ES02
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/17/2021
"Cc: not heating/ trim piece drilled incorrectlyFound unit is not receiving proper power. Found l1 to ground is only receiving 88v, l2 to ground only receiving 4v, neutral to ground is getting 18v. 88v between l2 and l1. Need an electricianStill waiting on trim; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDR25SHWH1
Near Parma, OH 44129
Dan H
Job Details: 08/17/2021
"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from crack in water inlet, part is no longer available ; ordrng 1 9744288 (Water inlet)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/17/2021
"Replace ignitor,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Strongsville, OH 44136
David R
Job Details: 08/17/2021
"Cc unit making intermittently loud noise. Went through diagnostics and tested fans and damper opening/closing. Good, sounds normal. Tested compressor on/off, condenser fan on/off, good, normal noises. Let Icemaker cycle and call for water, good. Checked water and ice dispenser, good. Took off back cover to compressor and everything checks good. Op test ok.** advised customer to record noise if possible."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kent, OH 44240
Brian M
Job Details: 08/17/2021
Cc unit not starting or washing Ran test cycle Unit ran watched both spray arms both are moving and has good pressure Advised to watch and if issue comes back gave quote for sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
KITCHENAID KITCHEN
Model KUBR204ESB
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/17/2021
Cc: lower wine rack off centerFound rails do not sit centered with rack. Needs lower wine rack assemblyParts out of stock. Office to reschedule; ordrng 1 W10803971 (shelf-wine)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near University Heights, OH 44118
Joe O
Job Details: 08/17/2021
"Cc: not washingFound sump receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Atwater, OH 44201
Brian M
Job Details: 08/17/2021
Installed gaskets OP Test Ok
We serviced a
KENMORE REFRIGERATOR
Model 253.60412411
Near Cleveland, OH 44122
Jason N
Job Details: 08/17/2021
"Installed control box. Compressor started, unit starting to cool. Advised customer allow 24 hrs for unit to return to desired temps. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Highland Heights, OH 44143
Joe O
Job Details: 08/17/2021
"Cc: only partially lighting upCustomer stated after power outage unit was only lighting up on half the display. Found full display is functioning. Found error codes f0e5(off balance) f5e3(unlock failure) f0e2(oversuds) f6e3(No communication from the MCU detected by the ACU). Ran quick test. Ran normal cycle, ran drain and spin. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Willowick, OH 44095
Joe O
Job Details: 08/17/2021
"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 64 degrees. Compressor attempted to start. Compressor excessively loud. Found no frost pattern on evap. Hooked up compressor tester. Found compressor just humming will not start. Compressor seized. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH54521JZ0
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2021
Installed the new part op tested good. Mag
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Strongsville, OH 44149
David R
Job Details: 08/17/2021
"Replaced actuator, ran calibration, ran test diagnostics, good. All components working. Op test ok."
We serviced a
KENMORE REFRIGERATOR
Model 253.60419413
Near Cleveland, OH 44109
Dan H
Job Details: 08/17/2021
"Customer complaint that unit is not cooling in fresh food section , fresh food section temperature at 64 degrees, freezer section temperature at -3 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, unit needs new evaporator fan motor , customer does not want repair ; ordrng 1 242077705 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Warrensville Heights, OH 44122
Jason N
Job Details: 08/17/2021
"Cc unit not cycling properly, not spinning out clothesRan diagnostics, found code f8e1 no/long fill. Found drain hose sitting too low, water running out when filling. Secured drain hose up higher. Ran auto test, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model PAV23P0AWW
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2021
The unit is having trouble spinning the belts is dry rotted needs a new belt; ordrng 1 WP21352320 (Belt) and 1 123 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Strongsville, OH 44149
David R
Job Details: 08/17/2021
Cc left deli drawer is freezing some items. Went through and adjusted defrost settings to automatic 8 hrs. Adjusted FF and FZ temp. Adjusted some of the drawers settings to close to keep cold air out. Ports covered half to keep cold air in FZ. Give 24-48 hrs for temp to adjust. Op test ok.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5207BAQ
Near Solon, OH 44139
Jason N
Job Details: 08/17/2021
"Cc unit not shutting offCustomer stated unit did not shut off and was still heating after cycle, burnt coffee. Plugged in unit, unit magnetron immediately powered up when door closed. Contacts welded on control board power relay. Unit needs control board. Control board (WPW10127100 ) NLA for this unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Columbia Station, OH 44028
David R
Job Details: 08/17/2021
"Cc of not finishing cycle and making grinding noise when agitating and when spinning. Ran diagnostics, loud grinding noise. Looked underneath and found cam pulley nut had came off. Used some lock prep thread lock to keep it in place. Ran another diagnostics for agitating and spin. Good. No noise. Good. Op test ok."
We serviced a
KITCHENAID OTR MICROWAVE
Model KEMS309BSS00
Near Ravenna, OH 44266
Brian M
Job Details: 08/17/2021
"Cc unit giving error f1e5 Mw inverter According to tech sheet its recommended to replace the appliance manager But from previous experience with this its recommended to replace inverter appliance manager transformer and mag all at once ; ordrng 1 W10915648 (cntrl-elec) and 1 W11346197 (Mag) and 1 W10217711 (inverter) and 1 W11238401 (transformr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/17/2021
When starting a cycle it show pls close door but door is close also found error code on thermistor valve ordering both parts ; ordrng 1 W11394572 (Latch) and 1 W11165546 (Valve)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 08/17/2021
"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase, cam and belt, customer does not want repair at this time; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit)"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Willoughby, OH 44094
Joe O
Job Details: 08/17/2021
"Cc: not starting, just beeps not allowing selectionsFound error codes f5e4(lid not open between cycles) f5e1(lid is up fault) f2e1(stuck key). Unit not sensing the lid closing. Needs lid lock. Replaced lid lock. Ran auto test and calibration. Ran normal cycle with clothes. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Mentor, OH 44060
Dan H
Job Details: 08/17/2021
"Customer complaint of long dry times, ran diagnostics no error codes found, moisture sensor tests good, unit is heating, outside vent is on the roof unable to check outside airflow, customer stated that vent was recently cleaned, unit is operating as designed"
We serviced a
KITCHENAID dishwasher
Model KDTE254EBL2
Near Wellington, OH 44090
David R
Job Details: 08/17/2021
"Cc about sound, intermittently a low gurgling sound, no matter the cycle. Went through diagnostics, no error codes. Ran diagnostics cycle, heating noise coming from wash pump motor, maybe diverter but definitely not a normal noise. Ordering wash motor and drain pump just in case needed. ; ordrng 1 W10902372 (Wash pump motor) and 1 WPW10531320 (Pump drain)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hiram, OH 44234
Brian M
Job Details: 08/17/2021
Cc of noise Found gearcase grinding and belt squeaking Needs gearcase splutch and belt ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details: 08/17/2021
Cc unit not washing properly Found no issues with unit Ran auto test and calibration Ran test load with towels let get to wash cycle unit is filling up and washing properly
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/17/2021
Found shifter out of place replace for original one from t/s opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/17/2021
"Cc unit codes f7e1Ran diagnostics, found codes f7e0 for water not high enough and f7e1 for boiler over temp. Checked water flow into unit after filter. Good water flow. Ran extended diagnostics, boiler relay activation, fill valve operation. Could not verify water level, water level display is not showing low or high. Fill valve is actuating during test. Unit needs pressure switch. ; ordrng 1 W10194453 (Pressure switch) and 1 8186352 (Boiler assembly) and 1 WPW10076760 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Willoughby, OH 44094
Joe O
Job Details: 08/17/2021
Cc: grinding noise during spinFound error code f2e1(stuck key). Ran auto test. Ran drain and spin. Found rotor bolt loose. Tightened ran drain and spin. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF
Near Madison, OH 44057
Jeff M
Job Details: 08/17/2021
The units icemaker in the freezer failed.; ordrng 1 241798231 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS05
Near Avon, OH 44011
Gabriel P
Job Details: 08/17/2021
"Check voltage at the outlet is 121 check voltage going to unit by connector is 115 voltage check voltage going to control 0 spoke to senior tech he said to call whirlpool tech line he may think is internal wiring issue cause not getting voltage to control call whirlpool, he said is not repairable unit has under one year warranty unit getting replace,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mentor, OH 44060
Dan H
Job Details: 08/17/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 1 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is reading 75 degrees while frozen in ice, unit needs control and evaporator cover; ordrng 1 W11167902 (Evap cover) and 1 W11333076 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 08/17/2021
"Recovered refrigerant. Installed evaporator. Pulled vacuum on system to 28 in/hg. Held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Low side stable at 2 in/hg vacuum. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temp op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Geneva, OH 44041
Jeff M
Job Details: 08/17/2021
The office gas holders are all cranked and crushed some of them are broken they will need replaced; ordrng 1 W11050487 (Gas holder) and 1 W11028738 (Gas holder) and 1 W10514429 (Gas holder) and 1 W11162117 (Gas holder)
We serviced a
GE REFRIGERATOR
Model PFE28KSKFSS
Near Perry, OH 44081
Dan H
Job Details: 08/16/2021
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan, customer will install part himself ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Eastlake, OH 44095
Dan H
Job Details: 08/16/2021
"Installed new user interface and control, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ02
Near Madison, OH 44057
Jason N
Job Details: 08/16/2021
"Cc unit bottom ice maker not making ice. Customer states bottom ice maker not making ice. Ran manual ice maker harvest test, ice maker did not index. Replaced ice maker using customer supplied pre Id part. Ran manual harvest test, ice maker indexed properly and filled with water. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Richmond Heights, OH 44143
Dan H
Job Details: 08/16/2021
"installed new gearcase, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Chardon, OH 44024
Brian M
Job Details: 08/16/2021
Cc unit not cooling fridge section very well Found damper to be sticking closed due to foam Fixed damper Advised to watch If issue is still present after 48 hours it will need new damper ; ordrng 1 W11317276 (diffuser)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Madison, OH 44057
Jeff M
Job Details: 08/16/2021
The unit is not cooling needs a compressor and evaporator. Estimate only; ordrng 1 5304522324 (Evap) and 1 123 (Shipping) and 1 5304522265 (Compressor)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS6
Near Mentor, OH 44060
Joe O
Job Details: 08/16/2021
Cc: vibration noiseFound debris in blower. Removed debris. Tested. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Brian M
Job Details: 08/16/2021
Installed timer Ran test OP Test Ok
We serviced a
WHIRLPOOL ICE MAKER
Model GI5FSAXVY02
Near Westlake, OH 44145
David R
Job Details: 08/16/2021
"Cc unit icemaker not working. Another company replaced control and icemaker and still not working. Found 120 coming from control. 120 through harness to icemaker but not getting 120 to icemaker. Will need a new icemaker harness, all last company forgot to replace insert, ordering as well.Customer will need last appointment. ; ordrng 1 W11256689 (Harness) and 1 WPW10121434 (Fill insert), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2021
"Replace latch,opt test ok"
We serviced a
JENN-AIR RANGE
Model JJW8530DDB
Near Middlefield, OH 44062
Brian M
Job Details: 08/16/2021
Installed fan Ran test bake to 350 OP Test Ok ; used 2 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Highland Heights, OH 44143
Dan H
Job Details: 08/16/2021
"Cleared fresh food section evaporator, installed new thermistor, fan shroud, and control, op test good ; saved tckt"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS01
Near Windham, OH 44288
Brian M
Job Details: 08/16/2021
Pulled unit out and put on leveled oven cart took pics Did a video call with tech line. Wants to try new oven racks first then if its still an issue it will go up for review Needs racks Customer to install and test ; ordrng 4 4448716 (rack sub 4455486)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2021
"Found filter housing not releasing water pressure and when release filter the housing leaks,ordering parts needed ; ordrng 1 WPW10121138 (Housing) and 1 WP2260503B, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE DISHWASHER
Model 66513473N412
Near Mentor, OH 44060
Jeff M
Job Details: 08/16/2021
The unit was not draining I found both drain hoses completely caked full of calcium I remove the calcium out of both hoses unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Parma Heights, OH 44130
David R
Job Details: 08/16/2021
"Checked temp. Right now in defrost mode but showed about 2* in FZ. Ran diagnostics and tested all fans, good. Replaced control and dual valve. Found dual valve leaking water. Line was frozen a little. Removed ice. Ran icemaker test and cycled and called for water. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details: 08/16/2021
The seal the customer is talking about is the cabinet seal the upper rack there was a limited production where the rack was not the proper dimensions unit needs a new rack in the meantime I bent the upper rack so I stopped touching on the seal customer was OK with this method. Still needs the rack; ordrng 1 WPW10350382 (Rack)