Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7716 customer reviews

Map of Avon Lake, OH

Great service and the repairman was very, very good. I would highly recommend him to anyone.




Review of Fred's Appliance Service


Map of Westlake, OH

knowledgeable and efficient




Review of Fred's Appliance Service


Map of Berea, OH

Exacellent service. Very knowledgeable technician.




Review of Fred's Appliance Service

Would recommend Fred's Appliance for any appliance repairs. Arrived on time. Promptly repaired our dishwasher.


Map of North Ridgeville, OH

Great company




Review of Fred's Appliance Service


Map of Orwell, OH

Awesome




Review of Fred's Appliance Service

Joe is the man


Map of Westlake, OH

Great Service




Review of Fred's Appliance Service


Map of Wickliffe, OH

Great person




Review of Fred's Appliance Service

Jeff and I had a nice conversation during his time in my home.


Map of Painesville, OH

Great service




Review of Fred's Appliance Service


Map of Strongsville, OH

Great service from Corina




Review of Fred's Appliance Service


Map of Chagrin Falls, OH

Vicki




Review of Fred's Appliance Service

Very professional great service


Great Service




Review of Fred's Appliance Service


corey did great




Review of Fred's Appliance Service


Charlene




Review of Fred's Appliance Service

Quick response to request, status updates, on time, fixed issues. Couldn’t ask for more. Covered by warranty extension.


Prompt and good service.




Review of Fred's Appliance Service

Technician was prompt, knowledgeable and pleasant.


Ice maker repair




Review of Fred's Appliance Service

Wonderful


Brian did a great job!




Review of Fred's Appliance Service

Brian was professional, pleasant and helpful, sharing many productive suggestions while resolving our issue.


Eugene




Review of Fred's Appliance Service

Great customer service. The Tech Jason was very professional and honest.


Very Helpful




Review of Fred's Appliance Service

Gabriel arrived exactly on time. He performed the repair and offered some helpful advice.


good




Review of Fred's Appliance Service

Being a senior with a fixed income I feel that there should be some kind discount to help for the service. I also felt that the service fee should of been inclusive with the labor once the decision was made to proceed with the repair, and I notice that since the customer is paying full price for the repair part, why shouldn't they at least receive the core refund which was $60.00 on my repair parts. So far my refrigerator is working again which is the most important factor. One last factor is that the repair rep. should show more interest and be more congenial to the customer satisfaction and needs.


Response from Fred's Appliance Service:

Hello Andre, We appreciate you sharing your experience with us! We choose to keep all of our charges separate so that our customer's know exactly what they are paying for. A lot of companies simply inflate their labor rates to cover the service when they claim to waive it. We feel that this model is the most honest. When we purchase certain parts, we are charged an additional $60 core fee. We do not get this refunded to us unless we return the old part. We never pass these charges off to our customers (unless they choose to keep the old part) since we receive the refund when we return it - it simply becomes a net zero transaction for us. I hope this helps explain our charges a bit more. Of course, if you have any questions feel free to reach out to us at 1-888-45-FREDS or service@fredsappliance.com and one of our team members will be happy to assist you. It's great to hear that your refrigerator is working well! Have a great weekend, The Fred's Team


Darleen




Review of Fred's Appliance Service

Great technician! I felt very confident with her evaluation of the problem.


Great service




Review of Fred's Appliance Service


Great information




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Owner




Review of Fred's Appliance Service


Great, friendly service




Review of Fred's Appliance Service

Gabriel was very knowledgeable and extremely polite. He was thorough and quick to diagnose and fix our refrigerator.


Awesome!




Review of Fred's Appliance Service

Great service!


Great service




Review of Fred's Appliance Service

Very happy with the service and the technician.


Great Service




Review of Fred's Appliance Service

Arthur was very pleasant to deal with and knowledgeable of the repairs which were needed.


Sam




Review of Fred's Appliance Service

Good experience


Good service in a timely manner




Review of Fred's Appliance Service

Quick response for a reply from your email, able to schedule service quickly


The technician was great!




Review of Fred's Appliance Service

My dishwasher's pump broke while it was under warranty. The technician from Fred's Appliances quickly identified the problem and installed a new pump. Everything is fine now. Service was prompt and efficient.


Extra Mile




Review of Fred's Appliance Service

Jason from Fred's came out to fix a leak I had with my dishwasher. It turned out to be a failed washer in the connecting hose. Although Jason didn't have the part on him (so he thought) he called Parts back at the office. They mentioned that the same washer was in a different product he carried on his truck. As such he was able to fix my problem right then and there. I really appreciated him going the extra mile to make sure I wasn't left hanging.


Great company and service




Review of Fred's Appliance Service

Was notified by phone tech was on his way. Showed up promptly and was very knowledgeable and professional.


warranty service from Maytag




Review of Fred's Appliance Service

We could not duplicate the problem which was disappointing but you can't fix it if it ain't broke. I would have to say he tried to get it to act up and it just didn't cooperate.


Response from Fred's Appliance Service:

Hi There Tim! Thanks for dropping us a line. If it acts up again, we're here to the rescue! Don't hesitate! Thank you and have an awesome week. -The Fred's Team


Great service, Corey very pleasant and knowledgeable, very please with service




Review of Fred's Appliance Service


very friendly




Review of Fred's Appliance Service


Gayle




Review of Fred's Appliance Service

Superior service!


Very helpful and knowledgeable




Review of Fred's Appliance Service

We both looked over the dishwasher. We found the problem was not the computer panel, as is typical, but the heating coil. Taking the time to look beyond the standard problem save a third trip and a couple hundred dollars.


Average




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

As usual, we were provided excellent service by your serviceman Arthur. He is professional, timely and considerate.


Beach cliff




Review of Fred's Appliance Service

The service tech was great but the ice maker is still not working after 3 hours and numerous calls to supervisors now we are waiting for a schedule for a “senior “ tech


Response from Fred's Appliance Service:

Hello Donald, Thank you for sharing your review with us! We are sorry to hear that your ice maker isn't making ice after our visit. I am showing we have you scheduled for tomorrow with a senior technician. Their expertise will be sure to get this issue resolved as quickly as possible! We appreciate your patience! Thank you! The Fred's Team


Great service. Friendly. Love the fact that you can track your service guy.




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

Man was very knowledable and wasted no time


Kathryn




Review of Fred's Appliance Service

Great service.


none




Review of Fred's Appliance Service


Extended Warranty worked well




Review of Fred's Appliance Service

Brian was prompt and knowledgeable. Made the right diagnosis and fixed the problem.


Great service best work




Review of Fred's Appliance Service

very Happy


Great Service!




Review of Fred's Appliance Service

Service tech was knowledgeable, courteous, and professional. Displayed great level of competence in his knowledge and abilities and was willing and eager to answer any questions. All repairs were made quickly and effectively. I would recommend their service to my friends.


great service




Review of Fred's Appliance Service


William Rohm




Review of Fred's Appliance Service


Quality,Painless service!




Review of Fred's Appliance Service

They did a great job working with Whirlpool to get my service covered. Quality companies.


Great Service




Review of Fred's Appliance Service


I should not have had to finish putting the fridge together after the repair.




Review of Fred's Appliance Service

Serviceman was very polite. I think your rates are very high. Was unhappy that at the price charged I had to re-pull the fridge out to put the cover back on the back of the fridge and I had to put the front grating back on. Not professional service that I had to put the fridge back together, what was I paying for?


Response from Fred's Appliance Service:

Hi Travis, Thank you for sharing your experience with us! We keep all of our charges separate so you know exactly what you are paying for. I am showing you paid for the service charge (for diagnosing the unit and creating an estimate for repair), parts, and labor (a flat rate based on the parts that were needed). We apologize that the technician missed replacing the two panels! That was certainly an oversight on our side. We are so happy your unit it up and running again! Also, if you need any assistance with the panels, we will certainly come back out to help! Thank you, The Fred's Team


Service Call fee is unacceptable




Review of Fred's Appliance Service

The service call fee is charged even if we agree to have the work done is unacceptable. Should be parts and labor not parts, labor and service call.


Response from Fred's Appliance Service:

Hi There Scott! Thanks so much for dropping us a line. We appreciate you sharing feedback on our pricing. Our company does keep the charges completely separate and itemized. This allows our customers to know exactly what they're paying for. Generally, any company that applies the service call charge (or doesn't otherwise itemize the service call if repair is made) inflates their labor costs to cover the service call. We prefer to be completely transparent in exactly what you're paying for when we perform services for our customers. We do very much appreciate your feedback! -The Fred's Team


Excellent!




Review of Fred's Appliance Service

She was professional and quick


Great job




Review of Fred's Appliance Service

David was very professional and did a great job.


Brian was very courteous and helpful.




Review of Fred's Appliance Service

He troubleshooted with the broiler and tried different options to fix the problem.


Louann




Review of Fred's Appliance Service

Good service. Very happy


does his job well !! very kind, considerate, prompt.




Review of Fred's Appliance Service

Gives you a heads up in time for you leave work and make it home in time for his visit. Always cleans up at the end of the job. Very friendly and explains what he is about to do . Does a great job !


Oven Service




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

Everything was handled professionally and in a timely matter. Staff was courteous and helpful. High recommend!


Anthony




Review of Fred's Appliance Service

Guys were very Professional


Great service




Review of Fred's Appliance Service


Great service.




Review of Fred's Appliance Service


Happy customer... thank you!




Review of Fred's Appliance Service

Jo was professional and had a polite, respectful manner. He diagnosed the problem and clearly explained all my options. He was excellent. We were happy to see him again to install the faulty part. Thanks Fred’s and thanks Jo.


Judy




Review of Fred's Appliance Service

Very knowledgeable tech. Went to the problem and fixed the problem Thanks.


Washer repair




Review of Fred's Appliance Service

Not great experience. 1st appointment was rescheduled after waiting 2.5 hrs to be told he still had 2 customers ahead of me. (I couldn’t wait that long) 2nd appt technician arrived 30 min. after 3 hour 10am - 1pm window. Couldn’t remove agitator, so had to drive to get necessary tool specific to deal with my machine. (Tool should have been on his truck so he could do his job). I spent 5.5 hours until job was completed. Disappointed with level of service provided - had much higher expectations from Maytag!


Response from Fred's Appliance Service:

Hello Marilyn, Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with the service you received. I did review your job and I do see that your technician was running behind and for that we apologize! Scheduling is certainly one of the most difficult parts of our job and we do our best to keep our customers informed throughout the day. We also apologize that your technician did not have the proper tool on hand but we're happy to hear he was able to obtain it and get your unit repaired that day! Have a great rest of the week! The Fred's Team


Useless




Review of Fred's Appliance Service

Food in fridge freezes and was told that is normal. Unreal. I could use an iPad and do what the technician accomplished. Nothing except lowering freezer temp by 1.


Response from Fred's Appliance Service:

Hi Jill! Thanks for dropping us a line. We appreciate it. I've reviewed your record. Our technician found food items directly in front of the vent. Unfortunately, any food items put directly in front of the vent may freeze. 🙁 If you aren't confident in this diagnosis, we can certainly send another technician for a second opinion. Feel free to reach out to us service@fredsappliance.com or call 888-453-7337. Thank you! -The Fred's Team


Judith




Review of Fred's Appliance Service

Prompt, courteous, unfortunately he could not fix problem with refrigerator. It is a problem with Maytag Refrigerator s.. items freeze in refrigerator section.


James




Review of Fred's Appliance Service

Great


Dave




Review of Fred's Appliance Service

Efficient, personable service


Brenda




Review of Fred's Appliance Service

Great service. On time, very pleasant.


Terrible




Review of Fred's Appliance Service

Was terrible... changed 100.00 and the washer is worst than before the cleaning was done


Response from Fred's Appliance Service:

Hi Brittany, Thank you for taking the time to submit your review. We are so sorry to hear that your machine is worse than it was before. We would appreciate the opportunity to make this right for you! Someone from our team will be calling you shortly to set up an appointment. Thanks! The Fred's Team


Great tech!




Review of Fred's Appliance Service


Excellent service once again!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Happy with the Service




Review of Fred's Appliance Service

I appreciated the communication as to when the repairman would be here. He was very nice and got the job done quickly.


Fridge




Review of Fred's Appliance Service

So far so good


great job




Review of Fred's Appliance Service

replaced my refreg door because of damage when original delivered.


Great service




Review of Fred's Appliance Service

David did a great job in fixing our icemaker. He was on time and had the parts installed quickly.


The Service Tech was so wonderful. He was so professional and pleasant. He was so positive about his job and loved working for Fred’s. That was so




Review of Fred's Appliance Service

It was a wonderful experience we had a very personable and knowledgable repair man who was able to repair our dryer without having to wait for parts to come in.


Edwin




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service

The service was excellent. David explained to us what he was doing to fix the refrigerator.


Constance




Review of Fred's Appliance Service

Your repairman was very knowledgeable, friendly, and did his best to resolve the problem


Roland




Review of Fred's Appliance Service

Great service and follow-up service


Mystery Leak




Review of Fred's Appliance Service

Customer service was fantastic. The dispatcher was exceptional and understood my frustration and did her best to make my appointment. The technicians did their best to find the leak in our Whirlpool appliance. They gave us ideas to try to diagnose the leak, since all of the possibilities have been checked.


very good experience




Review of Fred's Appliance Service

His service was very good in spite of the fact the machine decided to work. He gave me helpful tips for both washer and dryer. He was friendly as well as professional. It helped to get the call in the morning to narrow down the time and to let me know when he was on his way.


Wonderful service!




Review of Fred's Appliance Service

He was early, efficient, and knew what to do right away.


Excellent




Review of Fred's Appliance Service

Professional and prompt service


Good service




Review of Fred's Appliance Service

Fridge was not repairable.Waiting to hear from Whirlpool


Response from Fred's Appliance Service:

Hi There George! Thanks so much for dropping us a line. We're very sorry your unit was not repairable. If you don't hear from Whirlpool soon with a resolution, feel free to reach out to our team and we will be glad to further assist you!! Thanks again. -The Fred's Team


great customer service




Review of Fred's Appliance Service

prompt, friendly service. knowledgeable staff. keeps you up-to-date on arrival time.


John




Review of Fred's Appliance Service


Fast and friendly service




Review of Fred's Appliance Service


Quick and knowledgeable




Review of Fred's Appliance Service

A broken fridge is never fun, but the service was great and the technicians made sure I knew my options to fix the problem.


Awesome service




Review of Fred's Appliance Service

Jeff was very knowledgeable about The type of dryer I had and was helpful. He was also professional and friendly !


Thorough attention and care!




Review of Fred's Appliance Service


great service but expensive




Review of Fred's Appliance Service


Pleasant and courteous




Review of Fred's Appliance Service

I was disappointed but only because I had an electrical issue.


Response from Fred's Appliance Service:

Hi There Beverly! Thanks for dropping us a line! Very sorry it ended up not be a problem with your dishwasher. This is never fun for us either. 🙁 Thanks for sharing your experience with us. -The Fred's Team


Great service.




Review of Fred's Appliance Service

Tech was very courteous and professional. Price was a little high.


Response from Fred's Appliance Service:

Hi Edwin! Thanks for dropping our team a line. I've reviewed your work order. We'd have to agree with you, the cost was a bit high. The cost of parts really drove up the cost of this repair. We're very sorry that this repair needed some expensive parts. :(( We're glad you were happy with Gabriel! He's a great guy. Thanks again for sharing your experience. -The Fred's Team


dishwasher repair ?




Review of Fred's Appliance Service

wife was here and said gabriel nice and polite


Gabriel was great!




Review of Fred's Appliance Service

Gabriel was polite, efficient and conscientious of my home and my dog!


Got the job done




Review of Fred's Appliance Service

Refrigerator ice maker has finally been fixed and is once again operational. Friendly, knowledgeable and professional service!


Great Service




Review of Fred's Appliance Service

Prompt


Quick and satisfied




Review of Fred's Appliance Service

Jeff made the repair quickly and in great time.


Hurray Corina




Review of Fred's Appliance Service

She handled everything


Dryer temp cooled down to safe temp




Review of Fred's Appliance Service

Gab did a great thorough job testing , analyzing, and repairing my dryer.


Repair




Review of Fred's Appliance Service


Great service. Friendly. Efficient.




Review of Fred's Appliance Service

Brian came in checked to problem and got to work. He did a great job.


Fred's fantastic!




Review of Fred's Appliance Service

Indeed great service. Jason is terrific!


A quality service job




Review of Fred's Appliance Service

We have used Fred's Appliance in the past because of the quality, knowledge and skill level of their technicians and have been very pleased with the service we get. Always fair and the job is always done well. Unfortunately I dont use any of the other review sites listed.


Great Customer Service




Review of Fred's Appliance Service

Prepared, knowledgeable, efficient, and pleasant to interact with.


a wonderful personaliity




Review of Fred's Appliance Service

He was a really nice and thoughful person


Great Service!




Review of Fred's Appliance Service


Kathryn




Review of Fred's Appliance Service


Fantastic Service!




Review of Fred's Appliance Service

Was very quick and saved me from having to get a new dryer. Will definitely use them again!


attention to details




Review of Fred's Appliance Service


great customer service




Review of Fred's Appliance Service

the repairman was courteous and informative. the phone staff were courteous and informative in setting up the appointment. we were able to keep contact easily with the service personnel through a tracking system so we knew when to expect him.


Maybe but.




Review of Fred's Appliance Service

I think improvements is need on experience in servicing dryers and washers made whirlpool


Response from Fred's Appliance Service:

Hello Christina, We are so sorry to hear you did not receive 5 star service! We are committed to staying up to date with our training and will certainly evaulate a focus on washers and dryers. Since there are new models being introduced to the market every day, there can be times where units get the best of us! We appreciate you taking the time to share your feedback. Have a great week! The Fred's Team


Cate




Review of Fred's Appliance Service

Was not impressed with the Tech, he said everything was fine. Dryer is taking 120 minutes or more to dry a very small load of clothes. Tech only looked through the inspection port & did not take the dryer apart.I called and they are sending a different tech out but I have to wait an additional six days for return appt. Hopefully this Tech knows what he is doing.


Response from Fred's Appliance Service:

Hi Cate! Thanks for dropping us a line. We appreciate it. Upon reviewing the job record, it appears the technician supplied you an estimate for repair. Very sorry that this was miscommunicated! We will be sure to get you all squared away on this next trip. Thanks again, and have an awesome weekend!! -The Fred's Team


Wonderful service




Review of Fred's Appliance Service


A




Review of Fred's Appliance Service


Gabriel was a very nice person.




Review of Fred's Appliance Service

I am having the same problem.


Response from Fred's Appliance Service:

Hi George, Thank you for submitting your review! We are happy to hear that your technician was very kind. However, we are not happy to hear that you are still having some issues with your refrigerator! Someone from our team will be calling you shortly to schedule a follow up visit. Have a great weekend! The Fred's Team


Knowledgeable Technician




Review of Fred's Appliance Service

Above average


Very good service and result.




Review of Fred's Appliance Service


Khadija




Review of Fred's Appliance Service

Fast service repair, convenient scheduling time


Paul was great and very informative on the appliance issue.




Review of Fred's Appliance Service

Your tracking system is very good and I also appreciate the telephone call when Paul was running a little late.


Exceptional service!




Review of Fred's Appliance Service

Jason and the team provided outstanding service and exceeded my expectations!


Great service




Review of Fred's Appliance Service


Prompt, accurate service




Review of Fred's Appliance Service


Friendly and professional!!!




Review of Fred's Appliance Service

We have used Fred's for a washer and dishwasher service, both experiences where great! Friendly and knowledgeable service guys each time.


Jeanne




Review of Fred's Appliance Service


GMH




Review of Fred's Appliance Service


Great job




Review of Fred's Appliance Service

Great job


Great




Review of Fred's Appliance Service

Excellent. I doubt it could be better . Very pleased.


Laura




Review of Fred's Appliance Service


Gene




Review of Fred's Appliance Service

Jeff, the technician was the nicest, pleasant and helpful tech we have ever had.


Daniel




Review of Fred's Appliance Service


Awesome Service!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Awesome service!!




Review of Fred's Appliance Service

Very knowledgeable. Great people person.


Very gpod




Review of Fred's Appliance Service


Excellent Company great techs great service




Review of Fred's Appliance Service

The best appliance repair co I have ever had! Have a way to track your techs progress. Plenty of calls, updates, etc. Very knowledgeable, kind, friendly tech.


Brian was "AWESOME"




Review of Fred's Appliance Service

It took two trips, but the problem is solved. The young lady who answers the phone needs an attitude adjustment. Being mute does not solve problems. She needs to learn that the person on the other end of the line is ALL of the staff's bread and butter.


Response from Fred's Appliance Service:

Hi There Dorothy! Thanks so much for dropping us a line. We will be reviewing your interactions with your customer service rep along with the manager. We're glad Brian was able to complete your repair! Thanks again for your comments. -The Fred's Team


still under warranty




Review of Fred's Appliance Service

Very efficient, informative and knowledgeable.


Excellent Knowledge




Review of Fred's Appliance Service


Great service for washing machine




Review of Fred's Appliance Service

Had an issue with washing machine not draining water. Technician David was able to quickly diagnose and explain the issue and cost. He then ordered the part and scheduled another time to replace the faulty part. Both times he showed up during the agreed on time and was very friendly and easy to work with. Both times before he left he reviewed the work he had done and explained the next steps and or warranty process. It's no fun dealing with an appliance issue, but David's politeness and explanations made fixing/resolving the issue easy Ed


Satisfied




Review of Fred's Appliance Service

On time. Knew what he was doing very friendly and informative.


Great service




Review of Fred's Appliance Service

Friendly technician did a great job.


Professional




Review of Fred's Appliance Service

The technician was very professional. I’m disappointed however that I had to pay for a service that was not done.


Response from Fred's Appliance Service:

Hi Tammy, We appreciate you taking the time to share your experience with us! After reviewing the job history, I am showing that the technician found both of your units working as designed when he was in your home. If you are still having issues, please give us a call at 1-888-45-FREDS. The service charge that you paid was for diagnosing the units. This charge is guaranteed for 30 days so please let us know if you are having any troubles at all and we will come take a look at no charge! Thank you, The Fred's Team


Excellent and Efficient




Review of Fred's Appliance Service

Jason was terrific and efficiently diagnosed problem and repaired our dishwasher perfectly.


Reffrigerator repair




Review of Fred's Appliance Service

Corina did a great job. She was friendly, wore covers over her shoes, quickly assessed the problem and kept me informed along the way. She is a great representative of your company.


Fixed problem On time arrival




Review of Fred's Appliance Service


Sheila Bullock




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service

Technician was very knowledgeable


Great service




Review of Fred's Appliance Service

On time repair done in timely fashion and cleaned up


Repair of ice maker




Review of Fred's Appliance Service

Ice maker was not fixed


Response from Fred's Appliance Service:

Hi Beverly, We are sorry to hear your ice maker isn't working! I see we have you scheduled for tomorrow to have a technician take another look. We will be sure to get your unit back up and running! Thanks! The Fred's Team


Rick




Review of Fred's Appliance Service

Great service! Your appointment tracker option is great!


Great service




Review of Fred's Appliance Service

Thanks so much for the great, fast service on our washer!


fabulous service




Review of Fred's Appliance Service

In addition to our tech person, Gabriel, being a pleasure to speak with, he pinpointed the problem immediately. He also gave me information about my washing machine that I was unaware of. He was patient, informative and friendly. It was a joy having him fix the problem.


Great Job




Review of Fred's Appliance Service


Amazing service! I’ll use again and recommend.




Review of Fred's Appliance Service

Everything was handled so professionally and thoroughly!! I didn’t have to worry about a thing. From the amazing tracking to the great cleanup. I’ll recommend FREDS and will definitely us their services again!!


Great service!




Review of Fred's Appliance Service

Overall a great experience!


Annette




Review of Fred's Appliance Service

Great service.


Audrey




Review of Fred's Appliance Service


Fast and efficient. Met all of our needs.




Review of Fred's Appliance Service

Appreciated Gab's politeness and knowledge of the machine. Came to a quick resolve.


Warranty call




Review of Fred's Appliance Service


Great service. Very polite and professional




Review of Fred's Appliance Service


Knowledgeable factory service tech regarding Maytag appliance.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Knowledgeable repair tech. Disappointed with Maytag since new features created a washer and dryer which just fail to clean and dry “by design” to be more efficient.


Excellent




Review of Fred's Appliance Service


Great Job




Review of Fred's Appliance Service

Corey was quick and efficient.


Excellent Service




Review of Fred's Appliance Service

Corina was very knowledgable about my washing machine and quickly identified the problem. She provided details which were clear and easy to understand. I recommend Fred’s Appliance and Corina without reservation.


Great Service but price for service too high!




Review of Fred's Appliance Service

Although the technician was great, I did find the service call price and the flat labor hour that was charge to be a bit outrageous. It was a $48.00 belt that broke and it cost me $325 to fix. I can understand a service call charge but once the customer gives you the go ahead to fix the issue, that should not apply.


Response from Fred's Appliance Service:

Hi Michelle, Thank you for sharing your experience with us! We have certainly considered a model that removes the service charge if a customer chooses to move forward with the repair. However, that would only cause inflation of labor and/or parts. We find that our model is the most honest. We are able to quote you exactly what the repair will be before we move forward by using a flat rate labor guide. Additionally, by separating the charges, you know exactly what you are paying for. We are so happy to hear your unit is up and running again! Have a great holiday weekend, The Fred's Team


Great service and persistence is solving the problem




Review of Fred's Appliance Service


Fast and efficient!




Review of Fred's Appliance Service


OVEN REPAIR




Review of Fred's Appliance Service

OFFICE WORKED WELL WITH ME TO SCHEDULE APPT. AND FOLLOW UP AT A CONVENIENT TIME......DAN WAS EFFICIENT IN THE REPAIR PROCESS.


Excellent rep that came to our home!




Review of Fred's Appliance Service

He was so professional and kind!


Happy Customer




Review of Fred's Appliance Service

Second repair for same issue. Other then that, I’m happy with the service.


Response from Fred's Appliance Service:

Hi Elizabeth, We appreciate you taking the time to submit your review and share your experience with us! We are committed to providing excellent service which means if we don't fix it right the first time then we will happily come back out to your home and make it right. We are happy to hear that your unit is up and running again and that you are happy with your service! Have a great weekend! The Fred's Team


Ou repair on Monday May, 21, 2019




Review of Fred's Appliance Service

A fantastic repair job was accomplished pronto. We greatly appreciate his promptness, and ability to solve our problem. Thank you again Joe and Betty


With the exception of having to wait the weekend into Tuesday it was a very satisfactory service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Brian was very good at the repair as well as kind!


Great Service




Review of Fred's Appliance Service


very punctional very accomadating and excellent at her job




Review of Fred's Appliance Service

Very very satisfied


Great service




Review of Fred's Appliance Service

On time, courteous, professional. Couldn’t be more pleased.


Joseph, everything was great




Review of Fred's Appliance Service


Options to fix should have been offered




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Brenda, Thank you for taking the time to submit your review! Your technician saw that your machine was not economical to repair. However, we are happy to provide an estimate. Someone from our team will be calling you shortly! Thanks! The Fred's Team


The best!




Review of Fred's Appliance Service

Our service technician was SO nice! I was so comfortable having her in my home. She was great at answering questions and even told me how to care for my machine moving forward. I told everyone how good she was. I highly recommend her.


professional




Review of Fred's Appliance Service

1) Joe came and diagnosed the problem. He was terrific--pleasant and professional. He ordered the parts, which I got the next day. 2) Dan, with a trainee (Nick) fixed my dryer. Both were pleasant and professional.


Dishwasher Repair




Review of Fred's Appliance Service

Fast service, quick repair and very friendly technician.


Brian was very knowledgeable and efficient. We are always pleased with the friendlieness and professionalism of the technicians.




Review of Fred's Appliance Service

We always tell others how great Fred's service is and readily recommend this company!


Dish washer service




Review of Fred's Appliance Service

Job got done


Great service




Review of Fred's Appliance Service

Excellent


Great service.




Review of Fred's Appliance Service


Great friendly service and incredibly knowledgable!




Review of Fred's Appliance Service

Brian was amazing and identified the issue right away! I greatly appreciate honest and expert service. This is what is most important to me and I will use Fred's and highly recommend your service!


Linda




Review of Fred's Appliance Service


HORRIBLE SERVICE




Review of Fred's Appliance Service

Gabriel left grease on the inside of the washing machine which got on our families clothes during the first cycle run after the repair. Please advise how I will be compensated for the lost clothing? I think Gabriel should be relieved of his duties. The service also took several hours longer than he communicated and he required the help of my father-in-law. He couldn’t perform the service by himself. Very disappointed in this experience.


Response from Fred's Appliance Service:

Hi John, Thank you for reaching out to us regarding this repair. We are very sorry to hear that you have some damaged clothing! We will be giving you a call here shortly to discuss this in more detail as this is certainly not the level of service we accept. We will certainly get this rectified for you! Thank you, The Fred's Team


Ellen




Review of Fred's Appliance Service

Wonderful service! Cory was great.


Ellen




Review of Fred's Appliance Service


Well satisfied




Review of Fred's Appliance Service

As promised and as expected and on time


Excellent




Review of Fred's Appliance Service

Excellent. Thank you


Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 Installed stator. Ran quick test cycle. Placed water mat. Advised customer to watch over the next 24-48 hrs. Op test ok

Near Dewitt Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new part unit tested good

Near Alexa Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FRS20ZRGW2 Unit was not going through a defrost cycle I tested the heating element heating element tested good thermostat was open customer had the part on hand installed new parts op tested good

Near Rock Creek Rd, Thompson, OH 44086
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 Installed new part unit tested good

Near Webster Rd, Jefferson, OH 44047
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Greenbrier Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc unit making a humming noise, intermittently Customer states she will hear it in the morning or evening, hasn’t heard it the last few days. She states it will hum for approx 45 second, unit function is fine, just the hum noise concern. Ran diagnostics test and all fans and compressor test 4. All operations normal, no abnormal sounds heard. Found service pointer W10558426A for noise complaints. Ran all diagnostics tests in technical sheet. Also ran ice maker water fill test. Customer stated she did not her the hum from any of the functions. Restarted unit, observed. Could not duplicate noise complaint at this time."

Near Poplar Ln, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KENMORE 363.9654316 "Cc unit leaking waterCustomer states it leaks in the refrigerator section from top. Checked evap drain, found drain hole iced over. Steamed ice from freezer, ran poly tube through drain hose, removed sludge buildup. Water draining free through drain hole now. Op test good."

Near Shaker Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR AMANA ABB1924BRW01 Cc of no ice Found that I forgot to plug in icemaker Plugged icemaker in and ran test harvest OP Test Ok

Near Sperry Rd, Middlefield, OH 44062
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDP01ILBS2 "Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac, unit need new sump assembly , customer does not want repair at this time. ordrng 1 W10782773 (Sump), used 1 SHIPPING (shipping and handling) from stock"

Near E 39th St, Cleveland, OH 44115
Dan H.

Dan H.

WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not starting, found unit in demo mode , turned off, started quick wash cycle, unit did nothing, unit needs new control; ordrng 1 W11334214 (Cntrl)"

Near Barber Ave, Cleveland, OH 44113
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit is not draining, ran diagnostics found f9e1(long drain) error code, confirmed unit is draining slowly, control is doing weird thing, unit started filling on its own after cycle was canceled and unit was in stand by, unit needs drain pump cleared and new control, customer does not want repair at this time ; ordrng 1 W11201274 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Scranton Rd, Cleveland, OH 44113
Dan H.

Dan H.

WASHER WHIRLPOOL CHW9160GW0 "Customer complaint that unit stopped and flashed f29 error code, confirmed, call whirlpool techline spoke to Andy, said to replace the harness, spoke with bj ordering a new latch; ordrng 1 WPW10375379 (Latch)"

Near Detroit Ave, Cleveland, OH 44102
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW4 "Showed pop, Customer complaint washer is leaking in tub, confirmed water constantly dripping in tub, found water hazard error, stuck key and water temp errors, cleared, unit needs water valve ; ordrng 1 W11173597 (housing)"

Near Aspen Hills Ln, Burton, OH 44021
Corey L.

Corey L.

RANGE AMANA AGR6603SFS2 "Customer complaint door not shutting, confirmed found right hinge failed, unit need new live hinge, customer started washer on spin to ask about loud noise, wpl top load has failed bearings, verbally quoted to replace bearing with half svc for 2nd unit, customer does not want repair to the washer; ordrng 1 WPW10299224 (hinge-door)"

Near Watson Rd, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL WFW9200SQ00 "CC that there is a noise when running. Checked the belt, tight. When spinning the basket is shaking. Shocks are good, will need a new basket and outer tub. Basket is nla; ordrng 1 W10772617 (Outer tub) and 1 W10772607 (Outer tub) and 1 8182232 (Basket)"

Near Middlebury Ct, Sheffield Lake, OH 44054
Dan H.

Dan H.

WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not starting, confirmed, installed new control, op test good , user interface was not needed"

Near Barber Ave, Cleveland, OH 44113
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW3 Cc unit not draining Found control to be dead no indicator light in Unit getting proper voltage Needs control ; ordrng 1 W11417466 (Control)

Near Rockspring Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC300ESS "Customer complaint of crackling noise, found tag on power cord hitting wall from the condenser fan, removed tag, op test good"

Near Queenswood Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

DRYER SAMSUNG DV395ETPAWRA1 The unit is not turning on its receiving correct power to control board is not supplying power to the user interface needs a new control board. Part is discontinued; ordrng 1 DC92-00669J (CONTROL)

Near Woodside Dr, Geneva, OH 44041
Corey L.

Corey L.

DRYER AMANA LEA60AW "Customer complaint dryer not heating, confirmed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found wire severed at spade connector for element, replaced spade connector, cleaned up wire, op test good"

Near Adams St, Bedford, OH 44146
Corey L.

Corey L.

DBL WALL OVEN JENN-AIR JJW2730WS02 "Customer complaint of low span speed error and stops baking, customer had cycled power and cleaned behind oven then it working for about 2 weeks, confirmed started upper bake, cooling fan did not start, error appeared within a few minutes, lower fan works when starting bake, ran diagnostics found f8e0 low rpm cooling fan, ran component activation both fans get powered at once in test and were on, diagnostics was canceled and upper bake started again this time cfan started and unit preheated, unit needs upper cooling fan WPW10273667, customer does not want repair at this time and would like to go over with husband; used 1 SHIPPING (shipping and handling) from stock"

Near Woodbridge Ln, Brecksville, OH 44141
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4816FW2 "Replaced parts listed, calibrated, op test good"

Near Parkleigh Dr, Parma, OH 44134
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHW0 The part has not arrived yet but it appears that it does need a user interface board; schdld next appmnt for 8/12 WED !

Near Callender Rd, Rome, OH 44085
Joe O.

Joe O.

DRYER WHIRLPOOL WED49STBW1 "Cc: clothes getting too hotFound unit has good heat and air flow, is cycling heat. Checked air flow from outside vent. Found low air flow to outside vent. Advised customer to have venting cleaned. Unit functioning as designed. Op test ok"

Near 7 Hills Rd, Ashtabula, OH 44004
Brian M.

Brian M.

REFRIGERATOR GE GSHS5KGXCCSS "Cc unit leaking from dispenser Found water valve not sealing properly and allowing air into system Needs water valve ; ordrng 1 WR57X10032 (valve,water), used 1 SHIPPING (shipping and handling) from stock"

Near Parmalee Dr, Twinsburg, OH 44087
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE GLDB653AQ1 "The unit is leaking from the heating ele. The nut for the ele is striped will not get tight.; ordrng 2 154106202 (nut)s, used 1 SHIPPING (shipping and handling) from stock"

Near Kintor Dr, Rome, OH 44085
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GI6FARXXB00 Cc unit leaking in freezer Found drain pan frosted over and drain tube clogged Cleared drain pan and installed drain tube OP Test Ok

Near Churchill Dr, Solon, OH 44139
Corey L.

Corey L.

WASHER MAYTAG MVWC416FW1 "Customer complaint agitator loose, found agitator not connected to shaft, bolt barrel and fabric softer top missing, agitator teeth worn flat, units agitator bolt barrel and cap, called Levina to quote, customer to call finacial team then will reach out to us today, XXDO NOT ORDER PARTS YETXX , did not schedule a return ; ordrng 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate) and 1 W11205050 (dispenser), used 1 SHIPPING (shipping and handling) from stock"

Near Decker Dr, Parma, OH 44134
Dan H.

Dan H.

DISHWASHER KITCHENAID KDFE304DSS0 "Sump assembly received is not the correct part for unit, part number on box is correct, reordering sump assembly ; ordrng 1 WPW10455261 (Sump)"

Near Hamlet Ln, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE204ESS1 Found drain hose clogg with wax clean out them put back together then check drain pump is clear ran normal then drain pass

Near Excalibur Ave, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR GE GTH18EBC2RWW Found temp on freezer 4 degrees and fridge at 37 degrees working as designed.

Near Hospice Way, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE GE JB750EF4ES "Found terminal block wire burn and plastic melted will need terminal block also main wire harness could not found that part on marcone office pls do research on harness and give customer a quote pls thank you customer paid service call only ; ordrng 1 WB17T10011 (terminal block), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Canterbury Rd, Westlake, OH 44145
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc water was coming into unit even hen unit not being used. Replaced parts ent, tested, no leaks. Ran calibration on it and ran diagnostics. Good. Op test ok"

Near Golf View Ln, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL LSQ8243HQ0 Found switch open also timer is loose and off on selection cycle ordering ; ordrng 1 3949247V (switch-plg) and 1 WP3953321 (timer)

Near Carrington Ave, Cleveland, OH 44135
Jeff M.

Jeff M.

DRYER SAMSUNG DV209AEWXAA Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Schweitzer Rd, Rock Creek, OH 44084
Brian M.

Brian M.

WASHER KENMORE 11020072991 "Cc unit leaking Found unit to be leaking from gearcase oil and water leaking out Needs gearcase replaced ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block), used 1 SHIPPING (shipping and handling) from stock"

Near Birchview Dr W, Ravenna, OH 44266
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 CC that the unit will not agitate. Found the shifters arm broke. Will need a new shifter. ; used 1 W10913953 (Shifter) from stock

Near Newbury Dr, Avon Lake, OH 44012
Dan H.

Dan H.

DISHWASHER KITCHENAID KDFE104HBL0 "Customer complaint that unit is leaking, Confirmed, unit is leaking from sump seal, installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Letchworth Rd, Beachwood, OH 44122
Joe O.

Joe O.

WASHER WHIRLPOOL VAW3584GW1 "Cc: NoisesFound error code f8e1(long fill no fill) f7e1(basket speed fault) f0e2(oversuds). Found drain hose was on the floor. Found pulley squealing. Needs cam and belt. Installed cam and belt. Ran auto test and calibration. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

Near W 3rd St, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEE750H0HZ1 Replace blower opt test ok preheat broiler 400 and bake and

Near Melrose Cir, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Temps in fridge 35 and freezer 2 normal frost pattern Installed control and thermistor Advised to give it a few days plugged in OP Test Ok

Near OH-59, Ravenna, OH 44266
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: not making ice, ice build up in ice maker compartmentFound ice maker error code e2(motor lost position). Found ice build up on rear of ice maker compartment and inside ice maker compartment. Needs ice maker and ice box adapter; ordrng 1 W10612142 (adapter) and 1 W11294907 (icemaker)"

Near Kimball Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER GE GTWN4250D1WS "Transmission is very loud,also shocks are bouncing 3 times giving estimate on parts needed he will not repair"

Near Osborn Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 The unit is not going through a defrost cycle. The unit needs a control and harness ; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)

Near Laskey Rd, Rome, OH 44085
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc hot water entering when unit is off Found hot water valve damaged due to deposits Replaced using truck stock Ran auto test and calibration Advised on getting supply line hose filters to help reduce the issue ; used 1 W11165546 (VALVE) from stock

Near W Middletown Rd, North Benton, OH 44449
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHW02 Cc deli drawer. Found screw that holds drawer together is broken. Top shelf is messed up as well. Ordering out. Customer can replace themselves. No return; ordrng 1 W11213107 (shelf-glas) and 1 W11243759 (shelf-glas)

Near Franklyn Blvd, Brook Park, OH 44142
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC5 Installed control and lid lock Ran auto test and calibration OP Test Ok

Near Hewins Rd, Garrettsville, OH 44231
David R.

David R.

REFRIGERATOR WHIRLPOOL KRFF300ESS00 Replaced parts. Tested. Good. Op test ok

Near Bagley Rd, Olmsted Falls, OH 44138
Joe O.

Joe O.

REFRIGERATOR MAYTAG MRT311FFFH00 "Cc: freezing food in ff section, frost build up in freezerFound temps in freezer at 8 degrees and ff section at 42 degrees. Called whirlpool tech line spoke with Adrian. He stated to adjust temp to a warmer temperature, and set freezer to max. Advised customer to set temp to lower setting and ensure nothing is stopping the door from closing. He stated to him out ff thermistor. Found thermistor is reading in range. Customer has ff section and freezer section overstocked. He stated to tell her over stocking the unit will cause air flow issues. Op test ok"

Near Norwood Dr, Ashtabula, OH 44004
David R.

David R.

WASHER WHIRLPOOL WTW4850HW1 "Customer had said everything is working, will replace part anyway. Tested out first. Error codes read F7E5 shifter fault. Ran through diagnostics test. All components working. Replaced pump. Tested. Good. Ran calibration. Saw a lot of suds pop up. Make sure to go by detergent use in manual and not over load with detergent. Op test ok"

Near W Sprague Rd, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Cc not cooling properly. FF temp 70. FZ temp is 2. Freezer still freezing. Found ice building up on evap cover. Fan not working properly. Tested from board, heater circuit is good but not getting correct voltage. Ordering control, fan, harness. Place on cancellation list ; ordrng 1 W10316760 (thermistor) and 1 W11035836 (cntrl-elec) and 1 WPW10464673 (motor-evap) and 1 WPW10487766 (harns-wire)"

Near Bassett Rd, Bay Village, OH 44140
David R.

David R.

DRYER WHIRLPOOL SDG515DAWW "Cc unit not heating, heat would come on and go right back off. Tested voltage from outlet. Good. Tested all components that are in the heat system. Valves good, secondary coil per tech sheet chart tested a little higher. Tested thermostat heat/limit, good, tested ignitor good. Ran unit, went outside to feel airflow, flap was closed, moved lint trap and air started coming out. Replaced and felt good airflow. Went back to test unit on both timed and regular dry. Unit heat was cycling on and off properly. Showed customer. Unit is working good as of now. Op test ok"

Near Bramblewood Dr, Broadview Heights, OH 44147
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit did not make any ice since last serviceIce bin empty. Ran manual ice maker cycle test, ice maker indexed and mold filled with water. Checked ff door switch input in step 16, both sides checked good. Checked icebox fan in step 36, checked good. Freezer temps at 2 degrees. No obvious issues that would prevent ice maker function. Advised customer to monitor."

Near N Ridge Rd, Perry, OH 44081
Jason N.

Jason N.

DRYER MAYTAG SDG4606AWW "Cc unit drum not turningChecked belt and idler pulley. Idler pulley seized onto shaft, belt cutting into pulley. Unit needs idler pulley and drive belt. Replaced using truck stock repair kit. Lubed all rollers. Dryer op test good, drum turns, no abnormal sounds and good heat. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Abbotts Mill Dr, Willoughby, OH 44094
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WML55011HS4 Replaced the main control. Brought core back for return. Optest ok.; ordrng 1 W11443149 (Control)

Near W 173rd St, Cleveland, OH 44135
Jason N.

Jason N.

DRYER WHIRLPOOL WED7990FW0 "Cc unit not heating properlyCustomer stated it takes several cycle to dry a load. Ran diagnostics, found codes f4e4 for l2 voltage error. Checked power at outlet, good at 122v l1 to n, 122v l2 to n. 234v l1 to l2. Ran dryer op test, drum temps reaching 130 degrees on high, checked outlet thermistor resistance at this temp, reading 4.5k ohms, good according to tech sheet chart. Compared to another unit next door, unit operating temps similar. Noticed load of wet cloths in washer, clothing excessively damp and sticky. This could be an issue with the washer and not the dryer, informed maint and left lbc for tenant with information of findings."

Near Mentor Ave, Willoughby, OH 44094
David R.

David R.

DISHWASHER MAYTAG MDB9959SKZ0 Rescheduling pump needed. Scheduling as 2 count. Will have to pull unit out from counter; schdld next appmnt for 8/12 WED 1-4

Near Martin's Run Dr, Lorain, OH 44053
Joe O.

Joe O.

DRYER MAYTAG MGDC465HW0 "Cc: timer knob seems stiff, runs past the off cycleCustomer stated the dryer knob is firm compared to the washer. Advised the customer the washer uses a control board unlike the dryer it uses a timer. Customer states unit runs past the off setting into wrinkle control even with wrinkle control off. Ran test cycle, timer continued to run into wrinkle control, but unit did shut off. Watched. Unit functioning as designed. Op test ok"

Near Call Rd, Perry, OH 44081
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit runs but does not heatChecked power into unit, l1 to n good at 123v, l2 to n no good, only reading 21v. L2 leg open. Advised tenant to contact landlord to have an electrician look at outlet/breaker."

Near E 222nd St, Euclid, OH 44123
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE204EWH1 "Cc: bottom rack roller broke off and burned to the elementFound lower rack roller broke free from rack and melted. Needs lower rack rollerCustomer to install.; ordrng 1 WPW10195417 (lower roller asm5242), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Gullybrook Ln, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

DRYER MAYTAG MEDC300BW0 The dryer is not heating I tested the heating element and fuses all tested good I found the power cord has a completely fried terminal on the cord itself customer will replace

Near OH-7, Andover, OH 44003
Jeff M.

Jeff M.

DRYER MAYTAG MGDX500XW0 The unit was making a loud squeaking sound. Installed new part unit tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Amity Ln, Conneaut, OH 44030
Gabriel P.

Gabriel P.

DRYER GE GTDP490ED3WS "Found no issue with dryer there was a rubbing sound that I believe is normal cause my personal new ge unit makes the same noise and is not a pulley or roller issue,all good"

Near Osborn Rd, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDB06 "Cc unit light in FF would be blinking every time she opened FZ door, went into fridge and everything was defrosted, green light on control wasn’t on, then came back on and been working right every since. Tested temps, good in both sections. Light bulb is tight inside. Went through diagnostics, good. As of now everything test good. If symptoms pop up again, would recommend ordinary control. Op test ok"

Near Garfield Blvd, Lorain, OH 44052
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW0 "Customer complaint washer leaving white residue on clothing, finding chalky residue on dark jeans and other clothing, has tried running an extra drain and spin without change, has ran bulky and normal cycles, has tried cleaning with afresh no change, using liquid detergent, white residue checklist , called wpl tl spoke with Ed, will work for this unit since is first gen of this model and pertains to previous model, ordering kit from pointer; ordrng 1 W11111453 (cntrl-elec)"

Near Sunset Dr, Warrensville Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Customer complaint of water build up under deli drawer , confirmed, found fresh food section evaporator drain tube clogged, cleared out, op test good"

Near Medfield Rd, Pepper Pike, OH 44124
Jason N.

Jason N.

WASHER CROSLEY VAW3584GW1 "Cc unit not fillingPlugged in unit, found stuck in drain mode. Canceled drain mode. Found drain line laying floor. Secured back up to wash basin next to unit. Asked customer about detergent usage, using a full cup. Advised no more then 2 tbl or quarter of the cup on container. Ran auto test, all functions normal. Op test good."

Near Clermont Rd, Cleveland, OH 44110
Joe O.

Joe O.

DRYER KITCHENAID KGYS700GQ0 "Cc: unit made loud screeching noise and stopped tumbling, never completed cycleRan test cycle. Unit started, is tumbling, heating. Found motor over heating and not starting. Needs motorCustomer does not want to repair at this time(customer will contact with decision)."

Near Noble Beach Dr, Euclid, OH 44123
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced the ice maker and fan. Ice maker filled. Optest ok

Near Newton Rd, Middleburg Heights, OH 44130
Joe O.

Joe O.

DRYER MAYTAG MEDC215EW1 "Cc: long dry times, not heating on auto cycleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.found unit has good air flow and heat. Unit is cycling heat. Ran auto cycle. Unit is heating, has good air flow. Advised customer there is a restriction somewhere in the venting. Unit functioning as designed. Op test ok"

Near Northridge Dr, Willoughby, OH 44094
Jason N.

Jason N.

DISHWASHER GE DDT575SSF4SS "Cc unit not drying dishesRan diagnostics, manual heater function, heater did not turn on. Ohmed heater element from main control, heater reading 16.4ohms. Element and TCO checked good. Unit needs main control. Estimate at this time, customer will think about it.

Near Longton Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed new defrost thermostat, op test good"

Near Woodview Rd, Cleveland Heights, OH 44121
Gabriel P.

Gabriel P.

DRYER FRIGIDAIRE GLEQ332AS2 Found heating element rubbing again tub creating a fire also tub shaft damage and pulley defective gave estimate customer will not repair

Near Tulane Ct, Elyria, OH 44035
Jason N.

Jason N.

WASHER MAYTAG MVW7232HW0 "Cc unit off balance codes and stops workingRan diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Op test good. Customer stated she was told she could wash large items/loads and this was a commercial machine. Advised customer about load sizing and even distribution throughout cycle. She also stated she seen codes come up on the display that cause the unit not to work f2e2. She has to unplug for awhile. F2e2 is for HMI disconnected fault. Found service pointer W11436350 for this issue. Checked ribbon connectors on HMI board, all look good. Ordering HMI console.; ordrng 1 W11478526 (HMI CONSOLE)"

Near Iroquois Ave, Mayfield Heights, OH 44124
Jason N.

Jason N.

WASHER GE GCWP1800D1WW "Cc unit making a clunking/clicking sound in cycleRan heavy wash test, filled tub full, tub almost dropped to contact base. Drive pulley chewed up on bottom edge, evidence of contacting with base. Tub springs are weak, unit needs suspension spring. Customer not repairing at this time, estimate only."

Near Brainard Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB765FW2 Replaced the main control and ui. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok

Near Tamarac Blvd, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint items are freezing in fridge, temps were 33-34 in ff and 3 in frz, not too many items in fridge, temps set to 0 in frz and 33 in ff, unit is operating as designed, moved temp to recommended and advised to allow 24 hours for temps to settle, took control for return"

Near Edgehill Rd, Cleveland Heights, OH 44106
David R.

David R.

WASHER MAYTAG MVWC565FW2 "Cc unit not working. Plugged in unit, went directly into draining. Flood safety mode, went over this with customer. Canceled cycle out. Ran calibration and diagnostics test. Good. Op test ok"

Near Collingwood Dr, Amherst, OH 44001
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc unit not working. Took pics of drain hose, not properly installed to right height per owners manual. Let customer know about it. Water possible cycling out of unit. Drain hose connection at unit loose, customer has different drain hose connection. Corrected and tightened. Plugged unit in, went into flood safety mode, could be caused by water siphoning out of unit or excess detergent. Cleared out by holding cancel button for 5-10 seconds. Ran diagnostics, no fill long fill error codes. Both valves are good and connected correctly. Ran diagnostics and calibration on unit. Unit test good. Went over again of drain hose height and installation, if any questions check owners manual. Unit test good. Op test ok. Parts not needed."

Near N Lake St, South Amherst, OH 44001
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FD6520RHB2 The mounting screws came out. I reattached the dishwasher with different screws I had to manipulate the bracket countertop is old and split for the mounting screws

Near Center Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

DISHWASHER MAYTAG MEB4709PAB4 The unit had loads of suds. I put some vinegar in the unit. Op tested good

Near Lake Rd W, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRS25FTBL00 Installed ice maker. Cycled ice maker. Op test ok

Near Fox Hill Dr, Kirtland, OH 44094
Joe O.

Joe O.

REFRIGERATOR GE GBS22KBSACC Installed fan motor and blade. Advised customer to allow 24 hrs for unit to cool. Op test ok

Near Clay St, Thompson, OH 44086
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS22ECMS00 "Cc unit not making iceRan manual ice maker harvest test T to H, ice maker will not index. Unit needs ice maker assembly. Replaced using truck stock. Ran manual harvest test, ice maker indexed properly and filled mold with water. Operation test good.; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Bayberry Ct E, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Cc: not coolingCustomer stated they had a specialist soldier something in and it was cooling, then stopped. Customer thinks unit lost all its r134a. Found unit has compressor lock ringed in, and dye drier. Found leaks in compressor compartment and on evaporator. Needs compressor, evaporator, and dye drier.Compressor shows out of stock. Office to reschedule; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"

Near Maine Ave, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL MBB1956GES "Customer complaint fridge not cold at all but lights are on, confirmed nothing is on except lights when powered up, bench test to compressor passed, power is getting to temp control but not closing, unit needs temp control; ordrng 1 WP67003000 (control- f), used 1 SHIPPING (shipping and handling) from stock"

Near Riedham Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Customer complaint that unit is leaking water from ceiling, found a crack in water reservoir line, unit needs new water reservoir ; ordrng 1 W11168758 (Tank), used 1 SHIPPING (shipping and handling) from stock"

Near Harcourt Dr, Cleveland Heights, OH 44106
Corina B.

Corina B.

WALL OVEN GE ZET2S0L1SS "CC that the upper oven is not keeping temp and the fan is making a loud noise. Started a bake at 350* cooling fan is rattling. Cooling fan is nla.; ordrng 1 WB26T10035 (Fan) and 1 WB27T10821 (Control), used 1 Shipping from stock"

Near Lamplight Ln, Willoughby Hills, OH 44094
Corey L.

Corey L.

WASHER AMANA NTW4700YQ1 "Customer complaint washer not spinning water out, basket spins free by hand, ran diagnostics found motor speed fault, started tach test, tach test failed, unit needs actuator, quoted customer, replaced actuator, calibrated, op test good ; used 1 WPW10006355 (ACTUATOR) from stock"

Near Onaway Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

WALL OVEN JENN-AIR WW27430B "Customer complaint that unit does not shut off, started bake for 350 degrees in both ovens, waited for them to heat canceled, both ovens shut off, repunable to duplicate the problem , unit is operating as designed"

Near S Woodland Rd, Pepper Pike, OH 44124
Dan H.

Dan H.

WASHER MAYTAG MHW5630HW0 "Customer complaint that unit is leaking at the end of cycle, started normal wash cycle, no leaks found, ran test cycle, no leaks found, did observe sink next to washer leaking, unit is operating as designed"

Near Harvard Rd, Beachwood, OH 44122
Corina B.

Corina B.

DRYER MAYTAG MEDE201YW0 CC that there is squealing. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Optest ok; ordrng 1 4392067 (Dryer repair)

Near Wyandotte Ave, Lakewood, OH 44107
Dan H.

Dan H.

SXS REFRIGERATOR MAYTAG MSD2273VEB00 "Customer complaint of loud noise, evaporator fan is running, compressor and condenser fan are running, no unusual noises heard, cycled ice maker, no unusual noises heard"

Near Shakerwood Rd, Warrensville Heights, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW4 "Customer complaint washer not starting, confirmed, found f5e1 lid opened, found lid lock not locking, had surplus lid and have replaced lid before to remedy this issue, replaced lid, op test no good, unit needs lid lock; ordrng 1 W10810403 (lid lock assy), used 1 W11259006 (SURPLUS LID) from stock"

Near Donovan Dr, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER MAYTAG MVWC416FW1 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled and began washing, both valves open in manual test cycle, unit is operating as designed"

Near Elizabeth Ave, Cleveland, OH 44105
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer not working, plugged in unit, unit started pump-out mode, cleared, ran diagnostics found long fill no fill, found drain hose laying on basement floor, added bracket and hung on utility sink, op test good"

Near Benwood Ave, Cleveland, OH 44105
Corey L.

Corey L.

DRYER WHIRLPOOL WED5620HW1 "Customer complaint of long dry times no heat at all and this is the third dryer, dryer tumbles, found power incorrect at unit, L1-L2 0v, L1-n 120, L2-n 115v, n-g 0v, cycled breaker, no change, advised customer to call an electrician to look at power supply to unit"

Near E 151st St, Cleveland, OH 44128
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Replace parts,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Took pictures of pop did not found any issue with fan the noise of fan is as design call senior tect bj explain have customer call consumer assist for any complaints also is cover under warranty one year

Near Victoria Ln, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4850BW1 "Clean unit lint inside and out took after pictures ,opt test ok"

Near Westminister Ave, North Ridgeville, OH 44039
Joe O.

Joe O.

DRYER MAYTAG MEDB955FC1 Cc: pulley noiseFound idler pulley and pulley arm worn. Needs idler pulley assembly. ; ordrng 1 W10837240 (idler pulley)

Near Canyon Ct, Kirtland, OH 44094
David R.

David R.

DRYER AMANA NED4655EW1 "Cc unit is not heating. Put on timed dry, went outside to check airflow, good. Cold air. Tested voltage at terminal. L1 to L2 is suppose to be 240vAC, instead I am getting 82vAC. The unit isn’t getting the proper voltage in order to heat up. Advise customer to have someone check outlet and breaker box fuse. Unit is good as of now, if anything further persist after, contact customer service."

Near Columbia Dr, Amherst, OH 44001
Brian M.

Brian M.

WASHER MAYTAG MVWC465HW2 Cc unit not going to spin and drain Found little to no cold water entering Found valve filter to be clogged with sediment Cleaned filter ran auto test and calibration OP Test Ok Advised customer that if unit can not get enough old water it will time out during the rinse cycle and never make to drain and spinAlso advised to put on screen filters on hose to protect the washers water valve

Near Knapp Rd, Ravenna, OH 44266
Corina B.

Corina B.

DRYER MAYTAG MED6600TQ0 CC that the unit is squealing. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Optest ok ; used 1 4392067 (Dryer repair kit) from stock

Near Lake Ave, Lakewood, OH 44107
David R.

David R.

WASHER MAYTAG MVWC465HW2 "Replaced parts tested. Good. Ran calibration, good. Looked underneath and make sure everything was good there. Ran a quick wash to make sure that it was going past the sensing. Good, unit went into wash. Op test ok."

Near N Quarry Rd, Amherst, OH 44001
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced part. Tested. Steamed out FZ gasket. Give 24 hours to return to normal temps. Op test ok

Near Boxwood Dr, Lorain, OH 44053
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS02FRSS1 Cc unit stopped working Found clean light flashing 7 times Faulty heater circuit on control Ohmed heater (passed) Needs control board ; ordrng 1 WPW10084141 (cntrl-elec)

Near Capilano Dr, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR GE DFE28JMHFES "Installed condenser fan assembly. Condenser fan running, unit starting to cool. Op test good."

Near Atkins Rd, Geneva, OH 44041
David R.

David R.

FREEZER WHIRLPOOL WZF34X20DW01 "Cc of doo4/gasket. Door is warped and curved in the middle, causing not to seal properly. Let customer know to inspect new door when it is delivered and call us for return and install.; ordrng 1 W10574475 (gasket-dor) and 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)"

Near Jones St, Wellington, OH 44090
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC704FSS00 Replace ice maker opt test ok but also found tray jam took me awhile to take out

Near Cinnamon Way, Westlake, OH 44145
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DW4 Installed new part unit tested good

Near Lockwood St, Geneva, OH 44041
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc: spits out ice cubesFound when getting ice, ice gets stuck between paddle and ice door. Needs ice doorIce door shows out of stock. Office to reschedule; ordrng 1 W11423781 (ICE DOOR)"

Near Steeple Chase Dr, Willoughby Hills, OH 44092
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507ESS01 Found fridge evap ice buildup also found service pointer for this issue also call tech line to document everything been done to unit it seems same issue as past repairs jowell told me to go by update service pointer and if that doesn’t work give whirlpool a call back put zip ties tighting evaporator verify drain pan is not warp verify thermistor Is place in the right spot and verify if cover got taps all this check pass steam evaporator and if service poiter won’t calling whirlpool back

Near Bruce Rd, Bay Village, OH 44140
Jason N.

Jason N.

MICROWAVE WHIRLPOOL CAE2745FQ1 "Cc unit not spinning out clothes, wet at end of cycleRan diagnostics, found codes f5e1 for lid switch fault, f8e1 for long fill, f8e6 for no fill. Ran auto test, all functions normal. Ran manual lid lock several times, checked good. Noticed wash tub drain very slow draining, in normal cycle this will fill up to the end of the drain hose. Advised landlord to look at wash tub drain. Also unit is not level, leveled out best I could with basement floor uneven. Landlord stated he will get shims to level unit out."

Near Huntmere Ave, Cleveland, OH 44110
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 CC that the unit is not cooling and t making ice. Found a lot of ice ui Ltd up on the ff evap. Steamed evap out. Replaced the the thermistor from t/s. Optest ok. ; used 1 WPW10384183 (Thermistor) from stock

Near Wascana Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HB0 "Customer complaint range not working after pushing back there was a spark, found terminal nuts loose, tightened to test unit, op test good."

Near Cowles Ave, Bedford, OH 44146
Jeff M.

Jeff M.

DRYER KENMORE 11097872601 Installed new part unit tested good

Near Cummings Ave, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Recover refrigerant. Installed evaporator, compressor and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min. Shut off vacuum, held for 15 min, no change to gauges. Charges system with 4.24 oz of r134a. Good frost pattern on evap. Low side pressure stable at 1psi. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. Op test good."

Near S Belvoir Blvd, South Euclid, OH 44121
Dan H.

Dan H.

WASHER MAYTAG MVWC465HW2 "Installed new control and drain pump , op test good"

Near Lynden Oval, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS965CIAE00 "I checked the wiring harness wiring harness tested good. The ice maker itself has singe marks coming from underneath the cogwheel inside the mechanical timer of the icemaker. unit needs new icemaker. I do not have this on truck stock please order one for my truck stock to; ordrng 1 WPW10251076 (icemaker), used 1 SHIPPING (shipping and handling), and 1 WPW10251076 (ICE MAKER ASSY) from stock"

Near Turnbury Dr, Madison, OH 44057
Jeff M.

Jeff M.

DRYER ELE GE DPSB620EC2WW The belt broke again. I inspected the idler pulley and inspected the motor pulley everything appears to be good customer is washing very heavy loads heavier than what the machine is capable of running. Her washer is a front load whirlpool duet in the dryer is it 16-year-old GE profile. The dryer can’t handle even half of what that duet can wash. Order another belt explain to the customer start washing lighter loads or upgrade the dryer; ordrng 1 WE12M29 (BELT)

Near S State Ave, Middlefield, OH 44062
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFS22EWMS7 "Customer complaint that unit is not making ice, cycled ice maker, ice maker never stopped and called for water, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Arden Ave, Cleveland, OH 44129
David R.

David R.

DRYER WHIRLPOOL MEDX655DW1 "Cc unit not drying. Started dryer, ran outside to check vent. No air. Looked behind unit, noticed it pushed all the way up against the wall. Vent is crimped. Moved unit about a half a foot away from wall. Started again and went outside. Vent flaps are moving, hot air blowing through. Unit is good. Vent was crimped and air/moisture was just trapped and could not get out. Let customer know. Op test ok"

Near Baird Rd, Oberlin, OH 44074
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Cc unit making a popping noise At arrival I heard popping went to roll out unit to inspect further and noise stopped Put unit back and waited Could not hear it doing it again At this time I can not duplicate it. Also showed customer in owners manual of the noise page and what is considered normal noises for the unit OP Test Ok

Near Overlook Dr, Kent, OH 44240
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Control board that they sent was for a dishwasher I have the control board for return. all the part numbers were ordered correctly they just flat out sent us the wrong board. I did take the temperature sensor housing apart what I found was the temp sensor had a shrink wrap around it over half the sensor was covered by shrink wrap and it ran into the cabinet so this has been done at the factory. On Top of that sensor was in the incorrect position is not being held in its mounting bracket the sensor cover. I adjusted the temp sensor for it to be in the correct position and that’s covered up. Needs a new control board.; ordrng 1 W11371382 (CONTROL )

Near US-6, Andover, OH 44003
Brian M.

Brian M.

RANGE HOOD GE ZV750SY4SS "Installed control OP Test No good Upon further inspection found fuse and fuse holder to be damaged Needs fuse and fuse holder ; ordrng 1 WB02X10647 (range hood fuse hold) and 1 WB02X10646 (fuse), used 1 SHIPPING (shipping and handling) from stock"

Near Haskins Rd, Chagrin Falls, OH 44023
Joe O.

Joe O.

RANGE WHIRLPOOL WFE505W0HS0 "Installed control. Ran test bake, tested cooktop. Op test okCustomer pulled unit out before I arrived. Found scuff marks under unit once pushed in. Took pics."

Near Quarry Ln, Richmond Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Cc: fan noise, ice maker has ice build upFound ff temps at 49 degrees. Found freezer evap frosted over and fan hitting ice build up. Found service pointer(W10545062) pertaining to ice on ice maker. Needs control and ui, evap fan, and fan harness; ordrng 1 W10633627 (motor-evap) and 1 W10861908 (cntrl-elec) and 1 WPW10277799 (harns-wire) and 1 WPW10389152 (support)"

Near Ridgebury Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replace harness also steam evaporator,opt test ok"

Near W Oviatt Rd, Bay Village, OH 44140
Jason N.

Jason N.

REFRIGERATOR KENMORE 253.7041342 "Cc unit not cooling.Unit has power, compressor is not running. Checked dc signal voltage to inverter, good at 8.3v, checked ac power in, good at 119v. Ohmed out compressor pins, all pins approx 12.4ohms. Unit needs compressor inverter. Replaced using overflow truck stock(w10710090). Compressor running, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."

Near Kenmore Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADW7 Installed sump assembly and harness. Ran test cycle. Op test ok

Near E 266th St, Euclid, OH 44132
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW Installed new part unit tested good

Near Red Bird Rd, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 CC that the unit is not cooling. Confirmed. Checked pressure 20” vacuum. Found the evap connection is leaking with nitrogen. Will need a new evap and compressor. ; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor)

Near Chesterland Ave, Lakewood, OH 44107
Corina B.

Corina B.

RANGE WHIRLPOOL KESC308LSS0 "CC that the front left burner is not working. Found the burner has a break. Will need a new burner.; ordrng 1 W10823698 (Burner), used 1 Shipping from stock"

Near Cahoon Rd, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: condensation build up in ff section, intermittent humming/moaning noiseCustomer states sometimes it will make noise for a short period of time and sometimes it will go on for a while. She also stated sometimes it will no make the noise for hours. Tested fans, damper and compressor. Did not hear and unusual noises. Could not duplicate noiseFound moisture build up around damper. Found all gaskets sealing. Found mullion heater worn, not holding the door closed properly, which causes a gap in the seal. Needs mullion heaterCustomer does not want to repair at this time"

Near River St, Willoughby, OH 44094
Corey L.

C