We serviced a
GE DISHWASHER
Model DDT57SGF2BB
Near Painesville, OH 44077
Jeff M
Job Details: 05/18/2021
I install the new part it did not work. I found a tech sheet online I tested the turbidity sensor it was open needs a new sensor; ordrng 1 WD21X10494 (T sensor)
We serviced a
GE RANGE
Model JBP90AS1 AA
Near Mentor, OH 44060
Jeff M
Job Details: 05/18/2021
Lightning struck the house probably about two weeks ago customer told me control board failed part is discontinued customer will buy new
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/18/2021
Cc of noise Ran test cycle noise customer Is hearing is the clutch activated OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HZ0
Near Mentor, OH 44060
Jeff M
Job Details: 05/18/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Painesville, OH 44077
Dan H
Job Details: 05/18/2021
"Customer complaint of loud noise, noise is agitator , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Solon, OH 44139
Jason N
Job Details: 05/18/2021
Installed ff evaporator cover. Evaporator fan running. Op test good.
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW0
Near Burton, OH 44021
Brian M
Job Details: 05/18/2021
Cc unit not turning on Pushed button unit started no issue found at this time
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Warrensville Heights, OH 44128
Corina B
Job Details: 05/18/2021
"Replaced the gearcase, cam, shifter, motor, capacitor and belt. The cam that was here was missing a part. Used my cam from t/s. Ran a calibration. Started a load of clothes. Optest ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/18/2021
"Replace parts,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near Kirtland, OH 44094
Jeff M
Job Details: 05/18/2021
There is frost buildup inside the evaporator the house is the icemaker needs a new seal kit. The evaporator fan in the freezer has failed also needs to be replaced; ordrng 1 5303918784 (Gasket kit) and 1 809069201 (Evap fan) and 1 S (S)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Painesville, OH 44077
Jeff M
Job Details: 05/18/2021
Installed the new part op tested good.. I have the old one for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model AFD2535FES
Near Chardon, OH 44024
Brian M
Job Details: 05/18/2021
Recovered refrigerant Installed evap Flushed unit 3 times with nitrogen Ran 28 inch vac Recharged still going into 20 inch vac Called whirlpool non repairable restriction in cap tube on condenser. Condenser non replaceable
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Perry, OH 44081
Dan H
Job Details: 05/18/2021
"Installed new gearcase and belt, op test good"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Corina B
Job Details: 05/18/2021
"Entitlement is good. CC that the unit does not work. Ran diag F5E1 LID SWITCH FAULT, F5E3 LID UNLOCK FAULT. Cleared the codes. Tested the lock, out of range. Will need a new lock. Replaced the lock from t/s. Ran a rinse and spin. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near University Heights, OH 44118
Corina B
Job Details: 05/18/2021
Cc that under refrigerator was still leaking. Verified and found filter housing leaking will need filter housing replaced. Cust is using a non oem filter. Found the filter to the housing is dripping with water. Took pictures of the flooring. Advised cust to replace the saddle valve with an inline valve. Will need a new housing and grill. ; ordrng 1 WPW10121138 (Filter housing) and 1 WPW10184880 (Grill) and 1 WP2260518B (Cap)
We serviced a
SAMSUNG DRYER
Model DV210AEWXAA
Near Cleveland, OH 44144
Corina B
Job Details: 05/18/2021
"CC that the dryer does not turn on, heard a thump. Found the dryer belt is broken. Will need a new belt. Replaced the belt from t/s. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44102
Corina B
Job Details: 05/18/2021
Replaced the rail. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Willoughby, OH 44094
Dan H
Job Details: 05/17/2021
"Customer complaint that oven is not lighting , confirmed, control is not sending 120vac to igniter, installed new control, op test good"
We serviced a
MAYTAG DRYER
Model LDG7304AAE
Near Parma, OH 44134
David R
Job Details: 05/17/2021
"Cc unit making noise while drum turning. Found a loose screw to baffle, checked all 3, found some coins also stuck. Removed. Tested. No noise. Questions also about unit not stop running. Does stop intermittently. I cleared out a lot of debris build up that led outside the vent. Ran on auto dry for 5 mins, unit got to off and made signal noise. Same for time dry cycle and auto dry permanent cycle. Unit is testing good. ***customer said another company just replaced a fuse inside. If still having problems would suggest replacing timer WPY308254*** letting customer know, advise for a vent clean out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rome, OH 44085
Jeff M
Job Details: 05/17/2021
Upon my arrival customer told me the icemaker is not working. I ran it through a harvest cycle it tested good I ran it through a cycle to test the home positioning of the icemaker tested good I ran it through a icemaker fill test and it came out both icemaker and dispenser indicating that the solenoids on the duel valve has failed and a partial open position. The main water valve in the rear is what is holding the water back at this point needs a new duel water valve; ordrng 1 WPW10341329 (Water valve)
We serviced a
MAYTAG DISHWASHER
Model MDB8949SAM1
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
Cc of noise Found noise coming from sump motor Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Cleveland, OH 44109
David R
Job Details: 05/17/2021
"Replaced parts. Ran test 51-52. Good. All components working correctly. Ran drain and spin cycle to test, good. Normal cycle and canceled. . Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Jeff M
Job Details: 05/17/2021
When the unit is agitating it makes a very loud clanking sound. Explain gears that sits inside the clutch mechanism or rattling needs a new clutch and spline gearing; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Brooklyn, OH 44144
David R
Job Details: 05/17/2021
"Cc oven not working. Found broken ignitor, replaced from t/s. Tested. Nothing light up in oven still. New ignitor good. Not correct power coming down. Ordering control and valve. Also customer doesnt not have a bulb in oven, looks like something is broken inside. Customer is buying bulb themselves but ordering the light cavity as well. Control, valve ; ordrng 1 W11126814 (Control) and 1 WP98014893 (Valve) and 1 W10856866 (Socket), used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Avon, OH 44011
Gabriel P
Job Details: 05/17/2021
"Replace gasket,and steam opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Andover, OH 44003
Jeff M
Job Details: 05/17/2021
I found that the unit was tripping the breaker. Upon further inspection I found a burn mark between the back panel of the washer and the venting to the dryer. With my voltage meter the vent in the dryer has 120 V the vent to the washer has 90 V the vent to the screw that holds the outlet in place has 120 V if the dryer is unplugged vent to the screw holes the outlet in place now it has 80 V. Customer needs an electrician
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Jason N
Job Details: 05/17/2021
"Cc unit not starting Ran diagnostics, found code f7e5 for shifter fault. Ran auto test, shifter will not shift. Replaced using truck stock shifter. Shifter will not shift, checked voltage to shifter from control board, good at 123v. Checked power at shifter, 0v. Checked continuity from control board to shifter, found neutral wire open. Tried repairing wire, no good, unit will not shift properly. Ordering main control and wire harness. Control not showing in stock, office to contact customer with next service date. ; ordrng 1 W11399433 (Main control) and 1 W11545744 (Harness), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS2
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
Cc unit not heating Found loud buzz coming from mag and unit pulling 12amps Needs mag and transformer ; ordrng 1 W10836753 (transformr) and 1 W10754299 (magnetron)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint that unit is not spinning, confirmed , found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Conneaut, OH 44030
Jeff M
Job Details: 05/17/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Westlake, OH 44145
Marie V
Job Details: 05/17/2021
"Cc that the UI does not always work, you have to press several times to get it to start also it looks like is not filling all the way.. I have the part, will replace. Ran diag found error code of F0E5 off balance load. Deleted error code. Replaced parts, ran calibration and auto test, explain that the unit only need 1-2 tablespoons of detergent and 6-7 bath towels = a full load.. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mantua, OH 44255
Brian M
Job Details: 05/17/2021
Installed lid
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Avon, OH 44011
Marie V
Job Details: 05/17/2021
"Replaced parts. Tested unit. Op test ok. Advice cust to call a company to make sure that the vent is clear, unit is on second floor vent is not on fist floor, cant verify properly the air flow."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44111
David R
Job Details: 05/17/2021
"Replaced part. Actually found drain hose was positioned incorrectly from installed, crimped and not draining. Corrected position. Tested. Good. Op test ok"
We serviced a
MAYTAG DRYER
Model MDE18PDAYW0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/17/2021
I put $.50 into the coin operated machine and it worked unit tested good original complaint with someone lodged a nickel in the coin operated machine upon my arrival there was no nickel someone must have removed it
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Beachwood, OH 44122
Jason N
Job Details: 05/17/2021
"Cc unit not cooling again, dispenser only working intermittent. Customer stated unit cooled for 4 days then stopped again. Found both sections at a room temperature, compressor is not running. Ran test 38 and 39, compressor still not running. Called wp techline, Bruce, sounds like a restriction/contaminants in system causing compressor failure, replaced compressor and Orion board, backflush system with nitrogen before compressor install. Compressor not showing in stock, but customer insistent on scheduling for his next day off. Advised compressor may or may not have arrived by then. ; ordrng 1 W11025999 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/17/2021
"CC that the unit does not advance in time dry. Checked outside vent, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Turned dryer on did not advance. Will need a timer. ; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near University Heights, OH 44118
Corina B
Job Details: 05/17/2021
Replaced the drain pan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/17/2021
"Cc unit not agitating, was not draining properly. Customer stated the main issue is the unit not agitating. She stated unit is draining properly, just sometimes clothing is coming out damp when she was doing small loads. Possible unbalanced load situation. Ran diagnostics, found codes f7e5 for shifter fault. Ran auto test, unit did not shift to agitate. Checked shift actuator, found shift lever had slipped out of splutch yoke. replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Highland Heights, OH 44143
Jason N
Job Details: 05/17/2021
"Cc unit leaking from dispenser Stacked unit. Removed dryer from top of washer. Replaced dispenser using customer supplied pre Id part. Ran wash test, unit filled with water through dispenser. No leaks found. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint that water keeps filling in cycle and clicking noise, ran diagnostics found f8e1(long/no fill) error code, found drain hose installed lower than 39, advised customer that drain hose must be a minimum of 39 off of floor, started normal wash cycle, unit filled and began washing, drained and repeated with same results, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/17/2021
Replaced the lid lock. Started a cycle. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ravenna, OH 44266
Brian M
Job Details: 05/17/2021
"Cc unit leaking Found water to be entering freezer from ff section Found water to be pooling into vent into freezer section Possible leak coming from bladder Removed bladder and spliced tubing together Advised to watch just in case Needs bladder and valve Most of the damage is in basement Customer stated this is not A Freds Appliance Issue Damage was not caused from previous repairs She is contact with seller and whirlpool ; ordrng 1 W11043013 (valve) and 1 W11346622 (Bladder), used 1 WR2X8545 (1/4 UNION) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Ravenna, OH 44266
Brian M
Job Details: 05/17/2021
Recovered refrigerant Installed compressor and evap Ran 28 inch vac for 20 min Recharged with 3.7oz r134a Normal frost pattern showed Advised to let cool for 48 hours
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Brian M
Job Details: 05/17/2021
Cc unit still doing the same thing Called whirlpool because wires where ohming out fine Found break in pink wire in between tub and cabinetSpliced pink wires back together but its putting to much tension on lower harness wire harness is needed; ordrng 1 W11130936 (Wire harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Brook Park, OH 44142
David R
Job Details: 05/17/2021
"Parts not needed. Cc unit not spinning correctly, a lot of hot water at beginning of cycle. Tested and found hot/cold hoses reversed. Corrected. Also leveled unit on slanted floor, piece of wood under. Tested, good. Op test ok"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Painesville, OH 44077
Dan H
Job Details: 05/17/2021
"Customer complaint that control panel is damaged, confirmed, unit needs new console, part is out of stock so not scheduling return appointment ; ordrng 1 W11164063 (Console)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lorain, OH 44053
Gabriel P
Job Details: 05/17/2021
"Replace all parts,ran calibration and auto test pass opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Amherst, OH 44001
Gabriel P
Job Details: 05/17/2021
Call bj senior tech explain that the unit not closing door all the way and that you have to push it in order two close and heat so we had a technician working on same unit and same issue and whirlpool ask to replace piston and latch door and switches and also add second technician on this job ; ordrng 1 W11201804 (Piston) and 1 W11201860 (Latch door) and 1 W11201858 (Latch door) and 3 W11397156 (Switches)s and 1 W11305909 (Monitor switch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Euclid, OH 44132
Jason N
Job Details: 05/17/2021
"Cc unit not tumbling.Ran dryer test, motor running, drum is not turning. Found belt broken. Replaced belt using dryer repair kit belt. Reran dryer test. Drum turning and unit is heating. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
David R
Job Details: 05/17/2021
"Cc questions about shaking during spin cycle, top loader. Unit is leveled. No error codes. Tested diagnostics, good. Put a load of towels in, 5-6. Ran a normal cycle to get towels wet. Drained, then ran a drain and spin cycle. Checked spinning, good. Normal. Unit test good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Elyria, OH 44035
Gabriel P
Job Details: 05/17/2021
replace door opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint that lights are out, confirmed, unit needs new led module , installed new led module, op test good ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint of loud noise, confirmed, noise is coming from compressor,internal bearings are worn, compressor is very hot to the touch, unit needs new compressor, ran entitlement, compressor replacement is covered ; ordrng 1 WPW10507886 (Comp)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Westlake, OH 44145
Marie V
Job Details: 05/17/2021
"Cc that the washer wont turn on. Confirmed, ran diag got error code of F6E2 Communication Error: UI Cannot Hear ACU. Check outlet, is good and grounded. Check harness on UI , pass. Did encoder pass. Check for 5VDC getting out of control to UI, none. Unit will need main control and UI. Advice cust to call Maytag to see if they help with repair. ; ordrng 1 W11170706 (Control) and 1 W11115285 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44111
Marie V
Job Details: 05/17/2021
"Cc that the temp set on the control does not match the temp also one day opened door and the numbers were flashing and unit was clicking and theres nothing you can do, cant change the settings on control. Confirmed unit is set to 4 on freezer temp is 5* 10*.and fresh food section is set to 7 coldest and the temp is 37* 43*. I tried to put unit into diag, failed,cant get unit to diag or force defrost on it.u it will need control. Replaced from T/S and programmed unit to 0-1. Motor damper opened up unit started running. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Middlefield, OH 44062
Dan H
Job Details: 05/17/2021
"Customer complaint that unit does not heat sometimes, heated a glass of water 10 times, unit heated every time , unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE WASHER
Model FFFS5115PW0
Near Cleveland, OH 44102
Jason N
Job Details: 05/17/2021
"Installed motor control. Ran spin test, no faults, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Strongsville, OH 44149
David R
Job Details: 05/17/2021
"Cc squeaking noise when spin starts up. Verified, nothing stuck or loose. Ordering gearcase and cam ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Garfield Heights, OH 44128
Corina B
Job Details: 05/17/2021
CC that the bottom oven does not heat. Ran diag F6e0 Oven user interface lost communication checked the lower oven the bake 19. 5 ohms. Checked the thermal fuse good. Will need a main control and ui. ; ordrng 1 W11261165 (Control) and 1 W11261164 (Control) and 1 W11428578 (Ui)
We serviced a
AMANA REFRIGERATOR
Model ABB2223DEW
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/17/2021
Found a leak behind condenser fan then line that is on drip pan need to but 5/16 tubing also ordering dryer filter Im out ; ordrng 1 WPB2150504 (Dryer filter) and 2 WPW10143759 (Dryer filter)s
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Novelty, OH 44072
Corina B
Job Details: 05/17/2021
"Cust showed pop, sent pic. CC that there is barely any water, and it does not drain. Ran diag F8e6 Water Hazard f3e3 Inlet Water Temperature Fault f7e4 Basket Re-engagement Failure. Checked the drain pump, good. Stand pipe, good. Checked the water pressure good. Water level pressure sensor, good. Hoses are not leaking. Will need a main control. Office to reschedule advised cust to use 1/2 to a tablespoon of he detergent and 6-8 bath towels equals a full load. ; ordrng 1 W11419171 (Control)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GM0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/17/2021
"CC that the heater some times works and then does not. Ran diag f2e1 stuck key. Ran a calibration, heater turned on. Adjust to run the hot water in the sink before starting the dishwasher. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/17/2021
"Cc unit not drainingCustomer stated it doesnt drain fully. Ran cancel drain, drain pump running, but water is not being pulled out. Pulled drain pump, and drain line from sump. Found debris blockage in drain line, snaked out drain line. Reconnected. Ran wash test then cancel drain. Unit driving out fully. Op test good."
We serviced a
MAYTAG RANGE
Model MGT8655XB00
Near Strongsville, OH 44136
David R
Job Details: 05/17/2021
Cc unit knob broke and burner valve will not move at all. Verified. Order manifold and knobs ; ordrng 1 WPW10204706 (Manifold) and 4 WPW10296917 (Knobs)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Burton, OH 44021
Dan H
Job Details: 05/17/2021
"Installed new control and thermistor, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Independence, OH 44131
Corina B
Job Details: 05/17/2021
"Checked the terminal block l1 to n 120 volts. L2 to n 0 volts. L1 to l2 120 volts. Checked the breaker fuse, open on the l2 side. Will need a new fuse."
We serviced a
GE DRYER
Model GUD27ESSJ1WW
Near Brecksville, OH 44141
David R
Job Details: 05/17/2021
"Cc sometimes unit cuts off and cuts circuit breaker. Let customer know to make sure that no other appliance is on the same line. Can get an electrician to check out outlet and circuit breaker. I did find the terminal wires loose, tightened down. Unit did no shut off while I was there testing out. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44111
Marie V
Job Details: 05/17/2021
"Put part in place, tested unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKWBWW
Near Madison, OH 44057
Jeff M
Job Details: 05/17/2021
The fresh food evaporator drain was frozen I steamed the drain unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Cleveland, OH 44102
Marie V
Job Details: 05/17/2021
Cc that the unit had an error code of f1e1. Cannot work on unit when is loaded with bugs. Whirlpool will contact cust. Took pics.; saved tckt
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, OH 44107
Marie V
Job Details: 05/17/2021
"Cc that the unit will not start just beeps 3 times, once they shut the breaker off and back on and it worked , but does nothing now. Confirmed ran diag 815 is all I can get, unit does not operate because thinks that the door is open. Door test ok. Unit will need main control. ; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER5750BAW
Near Brecksville, OH 44141
David R
Job Details: 05/17/2021
"Cc unit broil is coming on by itself. Breaker was off. Turned on, no error code popped up but broil is coming on by itself. Checked service manual, F1 would replace control. Looked up on Marcone, part 74006186 is NLA. Called office to check part research."
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS02
Near Cleveland, OH 44113
Corina B
Job Details: 05/17/2021
"CC that the unit turns on and off, the top basket to the freezer the wheels are broken off. When arriving the unit was not turning on. No fans, no compressor. Checked the compressor with the inverter box, good. Service pointer W10823361D Will need a main control. The upper rail is nla. ; ordrng 1 W10818296 (Control) and 1 2257442 (Upper basket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 05/17/2021
"Replace parts,opt test ok ; ordrng 1 W11170612 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Olmsted, OH 44070
Marie V
Job Details: 05/17/2021
"Cc that the unit does not always complete cycles. Ran diag found error code of f1E2 motor control fault. Check all connections, check the capacitor, pass and also check connection at the main control. Everything pass unit will need main control and ordering shifter because is the one that always come off place. ; ordrng 1 W11417466 (Control) and 1 W10913953 (Shifter)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Olmsted, OH 44070
Marie V
Job Details: 05/17/2021
"Replaced contro. Ran calibration and auto test, op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Jeff M
Job Details: 05/17/2021
Installed the new part op tested good.
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8348CDP
Near Painesville, OH 44077
Jeff M
Job Details: 05/17/2021
I took the unit apart at least the three burners that were not lighting I found a rust buildup clean the rust out unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
Installed UI control and latch Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Rock Creek, OH 44084
Jeff M
Job Details: 05/17/2021
unit is not heating I tested all the fuses they tested good the heating element tested good the motor harness tested good the units receiving the correct power. The control board has a exhaust thermistor blown code The thermistor is within spec needs a new control board estimate only; ordrng 1 WPW10317638 (Control) and 1 S (S)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/17/2021
"Cc unit not cooling Customer stated items in ff section were spoiling, previous company wanted to do a sealed system repair. Unit is making ice, freezer temps are normal. Found ice buildup on ff evaporator, no airflow in ff section. Ran thermistor tests. All passed. Fan tests passed. Found Rc thermistor reading 5.1k which equates to 53 degrees on the thermistor chart. Replaced ff harness using truck stock. De iced evaporator. Reassembled. Set frost timing to standard 8 hrs. Advised customer to allow up to 24 hrs for unit to return to desired temps before restocking. ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"
We serviced a
WHIRLPOOL DRYER
Model MDG9306AWW
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
"Cc unit not heatingFound unit able to heat but after cycling could will not open Found thermostats out of range as well Needs thermostats and coils Advised to replace igniter and flame sensor for pre maintenance ; ordrng 1 WP307250 (thermostat) and 1 279834 (2 coil gas valve set) and 1 WP303395 (thermostat) and 1 WP338906 (sensor) and 1 4391996 (ignitor flat wp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EIFLW50LIW0
Near Geneva, OH 44041
Joe O
Job Details: 05/14/2021
Installed control and pressure switch. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near LaGrange, OH 44050
David R
Job Details: 05/14/2021
Replaced FZ light and FF top back left one. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYW00
Near Mentor, OH 44060
Joe O
Job Details: 05/14/2021
Cc: water leaking into ff sectionFound drain plugged. Cleared drain. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSS00
Near Gates Mills, OH 44040
Jason N
Job Details: 05/14/2021
Installed convection fan blade. Ran bake test to 350 degrees. No abnormal noises heard. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Euclid, OH 44132
Jason N
Job Details: 05/14/2021
Cc unit shelf falls down.Customer stated middle deli shelf falls when there is product in it. Replaced meat/deli shelf and supports using customer supplied pre Id parts. Shelf operation normal.
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
David R
Job Details: 05/14/2021
"Replaced part. Still not working. Went through tech sheet. No correct power coming down to motor. Switch could of shorted control. Ordering control, motor as well. ***replace control first.; ordrng 1 W11525998 (Control) and 1 279787 (Motor)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Walton Hills, OH 44146
Dan H
Job Details: 05/14/2021
"Customer complaint of gas smell, confirmed, found left front burner gas line broken , found right front burner gas line bent and about to break, unit needs new left front and right front gas lines, part is out of stock so not scheduling return appointment ; ordrng 1 W10620002 (Gas tubing) and 1 W10861724 (Tubing)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44134
Dan H
Job Details: 05/14/2021
"Installed new lid, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willowick, OH 44095
Jason N
Job Details: 05/14/2021
"Cc unit motor keeps running.Plugged in unit, found unit in drain out mode. Cancelled drain mode. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started normal cycle. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Middleburg Heights, OH 44130
David R
Job Details: 05/14/2021
Replaced parts. Tested. Adjusted temp. Give 24 hrs. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Dan H
Job Details: 05/14/2021
"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit agitates , valves open and close, drain pump is working, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 05/14/2021
Installed control and UI Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
David R
Job Details: 05/14/2021
"Cc unit deli control not working, door ajar signal on, no lights or Icemaker. Found deli control malfunctioning, unplugged and everything back working normal. Icemaker called for water and cycled. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 WPW10769076 (Deli control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fairview Park, OH 44126
Dan H
Job Details: 05/14/2021
"Customer complaint that unit does not dispense cold water, fresh food section temperature at 39 degrees, freezer section temperature at 1 degrees, water temperature at 46 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Sheffield, OH 44054
Marie V
Job Details: 05/14/2021
Cc that the burners work but non on the oven does. Confirmed. Check all wiring is good. Found gas valve to oven shut off. Corrected issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44120
Jason N
Job Details: 05/14/2021
"Cc unit locked up again, clothes on washer. Found unit control loc on. No clothing in washer, door was not locked. Display still has plastic protective cover on it, which is torn up on top of Extra Rinse button( used for control lock). Removed plastic covering to turn control loc off. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started quick wash cycle, noticed excessive suds in tub. Customer using both Load n Go and single dispense for detergent. Advised to use only one for detergent usage, showed how to turn Load n Go off. Quick wash cycle completed normally. No issues found with unit functionality."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon Lake, OH 44012
Marie V
Job Details: 05/14/2021
"Cc that the unit is squeaking. Confirmed found belt loose. Replaced from T/S. Tested unit on high speed spin. No squeaking noises, op test ok; used 1 WPW10006384 (BELT) from stock"