Service History 1504 | Freds Appliance

We serviced a

WFW90HEFW1 WHIRLPOOL

Model WASHER

Near Cleveland, Ohio 44113

Dan

Job Details: 12/28/2017

Customer complaint that unit is not starting, confirmed, when user interface is powered on user interface shuts off immediately, unplugged unit to reset control, ran diagnostics no error codes, Ran test cycle, unit completed, started normal wash cycle, door locked, unit filled and began agitation, repeated, op test good ; Job Cmpltd

We serviced a

WRT314TFDW00 whirlpool

Model refrigerator

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 12/28/2017

The unit was 30 degrees in the freezer 50° in the fridge. had very little heat transferred to the condenser had no frost pattern on the evaporator except in the top right corner where the copper tubing meets the aluminum evaporator. The compressor had an amp draw the .47 there’s very little head pressure when I turn the fridge off and back on. I could not find a leak by the compressor the compressor is running. Unit needs evaporator and filter dryer.; ordrng 1 W10836706 (EVAP) and 1 W10843121 (FILTER DRYER )

We serviced a

NTW4516FW1 amana

Model washer

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 12/28/2017

I tried to duplicate the leaking issue I could not do so I filled the washer only help with water more than what it can handle it did not leak could not find any cracks in the drum unit tested good I did releveled the machine just in case it was a filling issue; Job Cmpltd

We serviced a

WTW8040DW2 whirlpool

Model washer

Near Sheffield Lake, Ohio 44054

Paul H.

Job Details: 12/28/2017

Drain on floor is overflowing, customer will have to have plumbing snaked out by a plumber, unit is not the culprit; Job Cmpltd

We serviced a

WDF540PADW0 WHIRLPOOL

Model DISHWASHER

Near Geneva Township, Ohio 44041

Jeff M

Job Details: 12/28/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WED9600TW1 WHIRLPOOL

Model DRYER

Near Lorain, Ohio 44053

Paul H.

Job Details: 12/28/2017

Replaced rollers and belt, ran unit, nice and quiet, op test ok.;

We serviced a

KERC607HBS6 KITCHENAID

Model RANGE

Near Amherst, Ohio 44001

Paul H.

Job Details: 12/28/2017

Replaced bake element, preheated to 350F, temps good, op test ok.; Job Cmpltd

We serviced a

MGS8800FZ0 MAYTAG

Model RANGE

Near Cleveland Heights, Ohio 44112

Dan

Job Details: 12/28/2017

Customer complaint that oven temperature is too cold, started bake for 350 degrees, after 20-25 minutes preheat time, oven temperature at 320 degrees, adjusted temperature offset up 30 degrees, op test good ; Job Cmpltd

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Streetsboro, Ohio 44241

Corina H

Job Details: 12/28/2017

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

WRF560SEYM04 whirlpool

Model refrigerator

Near Beachwood, Ohio 44122

Chad P.

Job Details: 12/28/2017

216-831-3581. Carry or Chris for billing. Office to please contact to set up billing. Maintenance mad dos not have method of payment. Found air damper sticking and very loud. Needs damper assy replaced. ; ordrng 1 W11087463 (DAMPER)

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Euclid, Ohio 44132

Dan

Job Details: 12/28/2017

Customer complaint that unit is not starting, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, lid locks, unit spins and drains, unit is operating as designed ; Job Cmpltd

We serviced a

MDB6601AWS MAYTAG

Model DISHWASHER

Near Auburn Township, Ohio 44023

Corina H

Job Details: 12/28/2017

Replaced the latch. Optest ok. ; Job Cmpltd

We serviced a

NEC3120FW WHIRLPOOL

Model LAUNDRY CENTER

Near Cleveland, Ohio 44118

Dan

Job Details: 12/28/2017

Unit is not here at Aaron’s location, Aaron’s will reschedule service at customers home, Aaron’s will get parts to customer

We serviced a

KEBS208SSS04 WHIRLPOOL

Model WALL OVEN

Near Mentor, Ohio 44060

Corina H

Job Details: 12/28/2017

Replaced the part. Optest ng. Will need a new relay. Called GS to order part.; ordrng 1 WP9752759 (relay), schdld next appmnt for 1/5 FR

We serviced a

MHW5500FW0 MAYTAG

Model WASHER

Near Mentor-on-the-Lake, Ohio 44060

Corina H

Job Details: 12/28/2017

Unit is running as designed.advised cust how to check the drain pump. Optest ok. ; Job Cmpltd

We serviced a

KSSS42QKW00 WHIRLPOOL

Model REFRIGERATOR

Near Highland Heights, Ohio 44143

Chad P.

Job Details: 12/28/2017

Found running hard. No frost on lower coils of the evap. Minimal heat on the condenser. Unit has low side leak. Needs evap. Compressor and exchanger replaced. Two Cfc tech required for repair. Extra time 3 job count. Cust will be thinking on repair. Office to not order parts unless contacted.

We serviced a

GSL25JFTABS GE

Model REFRIGERATOR

Near Geneva, Ohio 44041

Jeff M

Job Details: 12/28/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KEMC308KSS04 KITCHENAID

Model MICROWAVE

Near Amherst, Ohio 44001

Paul H.

Job Details: 12/28/2017

Replaced torsion springs, did not need choke, heated a mug of water, op test ok.

We serviced a

JDF2589KES JENNAIRE

Model REFRIGERATOR

Near Brecksville, Ohio 44141

Chad P.

Job Details: 12/28/2017

Found starter failing. Replaced with surplus. Op test ok.

We serviced a

JGC8536BDB JENNAIRE

Model COOK TOP

Near Brecksville, Ohio 44141

Chad P.

Job Details: 12/28/2017

Adjusted stem cap and burner. Op test ok. Found that left front is slow to ignite if flame goes out. Likely spark mode but is still working. Advised Cust. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHGXKT02

Near North Royalton, Ohio 44133

Mac

Job Details: 12/28/2017

Replaced water valve and tested. No leaks and fills ok.; Job Cmpltd

We serviced a

GE RANGE

Model CT959ST1SS

Near North Royalton, Ohio 44133

Mac

Job Details: 12/28/2017

Oven not self cleaning due to oven door latch not registering that door is closed. Needs door latch (WB14T10082)replaced. Customer has 30 days to decide on repairs.; , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30CXBL0

Near North Royalton, Ohio 44133

Gail V.

Job Details: 12/28/2017

Replaced adjuster rack supports for top rack. Bottom rack rollers also need replaced. They are missing wheels. Office to order bottom rack rollers.; ordrng 4 W10195416V (dish rack wheel)s, schdld next appmnt for 1/5 FRI !,

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTSB0

Near Middleburg Heights, Ohio 44130

Mac

Job Details: 12/28/2017

, Cleaned out sump assm. Found that sump motor is making a loud noise. Office to order sump.; ordrng 1 WPW10757217 (motor-pump), saved tckt [SdLink\302390a.png], saved tckt [SdLink\302390b.png], cstmr sgnd Dsclmr [SdLink\302390c.png], snapped 3 QuickPics (via

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1PHKXPT09

Near Avon Lake, Ohio 44012

Brian B

Job Details: 12/28/2017

Found drain frozen and water leaking into ff section. Used steamer to clear drain. Installed heat probe kit from t/s to defrost heater. Reassembled, Optest ok.;

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS0

Near Brook Park, Ohio 44142

Mac

Job Details: 12/27/2017

, Replaced magnetron. Tested and heated ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519FS-0

Near Fairview Park, Ohio 44126

Mac

Job Details: 12/27/2017

Took down microwave and replaced wire harness from control board to thermistor (humidity sensor). Tests ok. Potato cooked properly.; Job Cmpltd,

We serviced a

ROPER DRYER

Model RGD4516FW0

Near Rocky River, Ohio 44116

Mac

Job Details: 12/27/2017

Found blockage in vent. Instructed on proper cleaning of vent. Tests and heats ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM

Near Lakewood, Ohio 44107

Brian B

Job Details: 12/27/2017

Found machine filling but main wash pump not starting. Ran diag, 120v to motor, not running. Will need new sump assembly. Cust bought an ex warr from whirl . Sent pic of warr ser number and closing paper date from when she bought the house. Office to order part.; ordrng 1 WPW10671941 (PUMP MOTOR ASSEMBLY 20098), schdld next appmnt for 1/4 THU !

We serviced a

WHIRLPOOL RANGE

Model JDS9860BDS

Near Lakewood, Ohio 44107

Brian B

Job Details: 12/27/2017

Found panel not responding. Checked voltage at outlet. 240v.. correct voltage on board. Will need new UI panel and control board. Cust paid dep. office to order parts. Cust req BJ only on return visit.; ordrng 1 WP8507P232-60 (CONTROL 25895) and 1 WPW10206068 (PANEL 27120), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/4 THU !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Bay Village, Ohio 44140

Brian B

Job Details: 12/27/2017

Found gasket compressed on left top. Used steamer to form gasket. Adjusted freezer door. Optest ok.; Job Cmpltd,

We serviced a

MMV4205DH1 MAYTAG

Model MICROWAVE

Near Parma, Ohio 44134

Chad P.

Job Details: 12/27/2017

Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

We serviced a

KITCHENAID DISHWASHER

Model KUDS40FVSS2

Near Rocky River, Ohio 44116

Brian B

Job Details: 12/27/2017

Found water not circulating.. removed pump top. Found broken chopper..Replaced chopper from surplus stock and cleaned out pump, OP Test Ok.; used 1 W10083957V (CHOPPER 2615) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM01

Near Wickliffe, Ohio 44092

Brian B

Job Details: 12/27/2017

Removed Freon Replaced evaporator compressor and filter, replaced air duct and control board. Pulled VAC to 30” held for 10 min. Recharge with 4.2 oz Freon. Closed system.. monitored, Optest ok.; Job Cmpltd,

We serviced a

KDFE104DWH5 KITCHENAID

Model DISHWASHER

Near Parma Heights, Ohio 44130

Chad P.

Job Details: 12/27/2017

Checked control connections, all wiring and junction box. All checks good. Install checks good. Installed tracks and advised to use as normal. Op test ok. ; Job Cmpltd

We serviced a

ED25TEXHN00 WHIRLPOOL

Model REFRIGERATOR

Near Parma, Ohio 44129

Chad P.

Job Details: 12/27/2017

Found thermostat failed. Contacts not closing. Needs replaced. ; ordrng 1 WP2198202 (THERMOSTAT)

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near Cleveland, Ohio 44111

Chad P.

Job Details: 12/27/2017

Found hot and cold reversed. Corrected. Changed setting back to original and advised Cust on mods. Op test ok. ; Job Cmpltd

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDBTT60AWW

Near Kent, Ohio 44240

Tim G.

Job Details: 12/27/2017

installed new latch and handle, op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

WRF535SWHV00 WHIRLPOOL

Model REFRIGERATOR

Near Madison Township, Ohio 44057

Jeff M

Job Details: 12/27/2017

I inspected the side of the fridge I took a picture of that explain to the customer there is absolutely nothing I can do about it. I also try to take a picture of the scratches on the door. Because the machine is brand new she is going to let her daughter know. “Her parents are housesitting” they would like a replacement I recommended for them to call the place of purchase and discuss that with them; Job Cmpltd,

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WGD92HEFC0

Near Auburn Township, Ohio 44023

Tim G.

Job Details: 12/27/2017

Complaint that the unit just shuts down and displays PF. Checked unit for errors and found a F6E1 UI to CCU error, F4E3 AIR FLOW, F2E1 UI stuck button. Checked connections and reset unit. Advised the customer to make sure they have their venting cleaned. Found that the cycles are not matching up to the time. Unit is going to need the main control.; ordrng 1 W10875487 (cntrl-elec) and 1 W10919216 (UI), schdld next appmnt for 1/5 FRI !, saved tckt [SdLink

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Chagrin Falls, Ohio 44022

Tim G.

Job Details: 12/27/2017

Spoke to customer over phone and determined the sensor is at fault and the rotor bolt isn’t staying tight. Unit needs sensor and rotor. Please put on cancellation list.; ordrng 1 280146 (rotor) and 1 WPW10178988 (sensor), schdld next appmnt for 1/5 FRI !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Solon, Ohio 44139

Tim G.

Job Details: 12/27/2017

Installed EVAP cover and control. Was able to get old filter out and install new without having to change the housing. All other parts will be used when door in delivered. ; schdld next appmnt for 1/5 FRI !,

We serviced a

WTW8240YW0 WHIRLPOOL

Model WASHER

Near Garfield Heights, Ohio 44125

Chad P.

Job Details: 12/27/2017

Installed suspension and bearing. Op test ok. ; Job Cmpltd

We serviced a

WMH53520CB5 WHIRLPOOL

Model MICRO OVEN

Near Concord Township, Ohio 44077

Jeff M

Job Details: 12/27/2017

When I open and close the door the end display never went away until I open close the door second time needs new control and wiring harness; ordrng 1 W10450408 (HARNESS ) and 1 W10907912 (CONTROL )

We serviced a

LGHB2867PF7A FRIGIDAIRE

Model REFRIGERATOR

Near Amherst, Ohio 44001

Paul H.

Job Details: 12/27/2017

Replaced IM and valve, cycled, verified fill, op test ok.; Job Cmpltd

We serviced a

KSSS36DWX01 KITCHENAID

Model REFRIGERATOR

Near Kirtland, Ohio 44094

Corina H

Job Details: 12/27/2017

CC that the fan is making a loud noise. Found the the evap fan, is making a noise. Will need a new evap fan. Called GS to order part. ; ordrng 1 482469 (motor,evap fan) and 1 WP992920 (blade-fan), schdld next appmnt for 1/5 FRI

We serviced a

WDT720PADM0 WHIRLPOOL

Model DISHWASHER

Near Cleveland, Ohio 44113

Dan

Job Details: 12/27/2017

Customer complaint that unit is not operating properly, ran diagnostics found f6e6(cold water) error code, incoming water temperature at 64 degrees, unit completed test cycle, no other error codes shown, user interface is working, unit fills, wash motor is working, unit drains, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd

We serviced a

KENMORE RANGE

Model 790.46592502

Near Chagrin Falls, Ohio 44022

Tim G.

Job Details: 12/27/2017

Installed handle, op test good. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVWH02

Near Beachwood, Ohio 44122

Tim G.

Job Details: 12/27/2017

Complaint that the unit only dispenses chorused ice. Checked and found the dispenser set for crushed ice. Changed to cubed and the customer also stated that it comes out to fast. Advised the customer that there is no way of slowing the ice dispensing down. Unit working as designed. ; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Rock Creek, Ohio 44084

Jeff M

Job Details: 12/27/2017

The unit op tested good I could not find a issue. Ran almost a full cycle ; Job Cmpltd,

We serviced a

WMH31017FS0 WHIRLPOOL

Model MICRO OVEN

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 12/27/2017

CC that the door does not shut. Found the switches are not latching. Replaced the latches from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

We serviced a

MMV5208WS1 WHIRLPOOL

Model MICROWAVE

Near Cleveland, Ohio 44113

Dan

Job Details: 12/27/2017

Customer complaint that unit is not heating, confirmed, found capacitor and diode shorted, unit needs new capacitor and diode, customer does not want repair at this time

We serviced a

WGD4800BQ2 WHIRLPOOL

Model DRYER

Near Jefferson, Ohio 44047

Jeff M

Job Details: 12/27/2017

The unit was not heating I found the t fuse open. Unit op tested good ; used 1 WP3392519 (THERMAL FUSE

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Plymouth Township, Ohio 44004

Jeff M

Job Details: 12/27/2017

Installed new part unit op tested good. But with the kill a watt meter I found the out was losing power mid cycle. And now the outlet has no power but the braker is fine the cust needs a electrician; Job Cmpltd

We serviced a

MVWX655DW1 maytag

Model washer

Near Lorain, Ohio 44052

Paul H.

Job Details: 12/27/2017

Inspected unit, verified all connections are correct, tested unit, op test ok, hot and cold functioning.; Job Cmpltd,

We serviced a

MVWB725BW MAYTAG

Model WASHER

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 12/27/2017

The model tag is missing but there was enough information provided to locate parts. Bearings are shot leaking past the bearings needs new sensor stater rotor bearing kit; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (RPS) and 1 WPW10419333 (STATOR)

We serviced a

WRT518SZFM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44105

Dan

Job Details: 12/27/2017

Customer complaint that freezer is not freezing, unit is in a garage explained to customer that unit will not operate with correct temperatures when temperature is below 40 degrees and above 90 degrees, unit is operating as designed ; Job Cmpltd

We serviced a

MDB4949SDE3 MAYTAG

Model DISHWASHER

Near Highland Heights, Ohio 44143

Corina H

Job Details: 12/27/2017

CC that there is water on the back wall when the unit it done running. Found moisture on the back wall of unit. Advised cust to run the hot water in the sink before starting the dw., 125* at sink. The rinse aid was empty, filled the rinse aid. Ran diag, no codes. Ran a calibration. Optest ok. ; Job Cmpltd

We serviced a

MEDB755DW2 MAYTAG

Model DRYER

Near Elyria, Ohio 44035

Paul H.

Job Details: 12/27/2017

Replaced UI, tested by cycling through all the functions, op test ok, new UI has a big scratch, reordering, took a picture; ordrng 1 W11035291 (UI)

We serviced a

WMH31017FW0 WHIRLPOOL

Model MICROWAVE

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 12/27/2017

Replaced interlocks, opened and closed door multiple times, light cycled on and off appropriately, heated a mug of water, heated fine, op test ok.; Job Cmpltd,

We serviced a

WRF555SDFZ03 whirlpool

Model refrigerator

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 12/27/2017

Unit is making ice, not dispensing water at the door, checked paddle connector, working correctly, checked for voltage to valve, none, checked connector in RC lighting housing, good, checked for power at board, P3-4 : N, no voltage, needs board; ordrng 1 W11043763 (CNTRL),

We serviced a

MHW5500FW0 MAYTAG

Model WASHER

Near Cleveland, Ohio 44118

Dan

Job Details: 12/27/2017

Customer complaint of water not draining from boot, cleaned drain ports in boot, op test good ; Job Cmpltd

We serviced a

KUDK03ITBL2 KITCHENAID

Model DISHWASHER

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 12/27/2017

nstalled new valve, observed water leaking from hot water supply valve, when reconnecting hot water to supply the valve handle popped off and hot water sprayed from valve, shut off hot water supply in basement; Job Cmplt

We serviced a

106.64259400 KENMORE

Model REFRIGERATOR

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 12/27/2017

CC that the fz has ice build up. Found the drain hole is clogged. Used steamer to steam the hole out. Used a wire and wrapped around the heater to the drain hole. Cleaned the condenser coils out. Optest ok.; Job Cmpltd

We serviced a

KITCHENAID WALL OVEN

Model KODE300ESS02

Near Chardon, Ohio 44024

Tim G.

Job Details: 12/27/2017

Complaint that the units lower oven has a defective liner (see pic). Liner is not serviceable so Tech called and spoke to Kurt at techline sr# 7720892250 stated that the liner goes along with the 30 cosmetic warranty and that all the could do was offer a touch up paint part number and to refer the customer to the consumer line. Customer had pop and a check with paying off the balance. Per the customer he doesn’t want to touch up paint and he will be contacting whirlpool himself. ; Job Cmpltd, O-emld

We serviced a

WTW8540BW1 whirlpool

Model washer

Near Westlake, Ohio 44145

Paul H.

Job Details: 12/27/2017

Bad bearing sound, seal has failed, based on inspection, RPS looks fine, however, stator should be replaced with bearings

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X24D

Near Westlake, Ohio 44145

Mac

Job Details: 12/27/2017

Found temperature was set to 55 degrees and wines were around 53 degrees. Tested fan, thermistor, and controls for proper operation. All tested ok. Removed evaporator cover and frost pattern is normal. Everything checks ok. Door may have been left ok. Also noticed that top shelf was not properly installed. Installed the shelf properly. May have been causing door to stay open. Contacted customer to inform them that I could find nothing wrong. Customer informed me that they had another service company out recently and had them recharge to wine cooler to get them through the holiday. I warned customer that this does void manufacturers warranty. Called whirlpool. They informed me that repairs will still be covered but with the work that the other service person had done, we will have to wait until the unit has the cooling issue again. Informed customer of this. ; Job Cmpltd,

We serviced a

MDB7100AWB MAYTAG

Model DISHWASHER

Near Walton Hills, Ohio 44146

Corina H

Job Details: 12/27/2017

CC that the unit had smoke coming out of the front door. Removed the front panel and found there are burn marks in the control. Will need a new board. Called GS to order part. Cust is waiting to see what the safety dept is going to do. Do not order parts

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM0

Near Columbia Township, Ohio 44028

Mac

Job Details: 12/27/2017

Found control panel on right side is loose due to stud at corner and clip that catches on handle, are broken. Panel will need replaced. Control panel part number W10811169. Customer to advise on repair.; Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model WOD93EC0AS05

Near Burton, Ohio 44021

Tim G.

Job Details: 12/27/2017

Complaint that the oven displays “call for service”.test d both upper and lower units and found to heat. Canceled unit and checked errors and found a F2E1 such or shorted key pad. Customer stated that the unit displays the error shortly after starting cycle. Ordering a key pad. ; ordrng 1 W10864166 (panl-cntrl), schdld next appmnt for 1/4 THU !,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Cleveland Heights, Ohio 44112

Dan

Job Details: 12/27/2017

Customer complaint that unit is not starting, started normal wash cycle, unit filled and advanced to wash cycle, ran diagnostics found f0e2(over suds condition) error code, lid locks unit spins, unit drains, started normal wash cycle again, unit filled and advanced to wash cycle, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

MVWB765FW1 MAYTAG

Model WASHER

Near Cleveland, Ohio 44119

Dan

Job Details: 12/27/2017

Customer complaint that unit is leaking, started normal wash cycle, unit filled and advanced to wash cycle, found unit leaking from fill valve, unit needs new valve; ordrng 1 W11165546 (VALVE ), schdld next appmnt for 1/8 MON

We serviced a

CG206B WHIRLPOOL

Model COOK TOP

Near Bainbridge Township, Ohio 44023

Corina H

Job Details: 12/27/2017

Installed gas valve. Optest ok. ; Job Cmpltd

We serviced a

KEBS208SSS04 kitchenaid

Model range

Near Olmsted Township, Ohio 44138

Paul H.

Job Details: 12/27/2017

Over 350 on upper oven causes issues in UI, ran diagnostics, unit showed f2e1 stuck key, issue appears to be in the UI, ordering; ordrng 1 WP8303880 (panl-cntrl) and 1 WPW10237644 (harns-wire),

We serviced a

JS48PPDBDA jennaire

Model refrigerator

Near Olmsted Township, Ohio 44138

Paul H.

Job Details: 12/27/2017

There are two pointers, 2008 pointer was followed, 2006 pointer says to disconnect defrost thermistor, re-ordering kit, covered under part warranty, restarting process of correction, will contact Techline when repairing, ; ordrng 1 W10199915 (pan-drip),

We serviced a

WMH31017FB0 whirlpool

Model microwave

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 12/27/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WFE515S0ES0 whirlpool

Model range

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 12/27/2017

The drawer was off track customer had a lot of weights inside the drawer; Job Cmpltd,

We serviced a

GU1200XTLT2 whirlpool

Model dishwasher

Near WARRENSVL HTS, Ohio 44122

Chad P.

Job Details: 12/27/2017

Installed sump assy and drain pump. Op test ok. ; Job Cmpltd

We serviced a

JKP26GT GE

Model WALL OVEN

Near Highland Heights, Ohio 44143

Dan

Job Details: 12/27/2017

Customer complaint that upper oven broil element is broken and door seal is torn and lower oven broil element is hanging down, confirmed, no model/serial tag found, got partial model number off of tech sheet, remounted lower oven broil element, unit needs new upper oven broil element and door seal; ordrng 1 WB32K5038 (oven door gasket) and 1 WB44K5009 (broil element), schdld next appmnt for 1/4 THU

We serviced a

WMH73521CS6 whirlpool

Model microwave

Near Eastlake, Ohio 44095

Chad P.

Job Details: 12/27/2017

Installed interlocks op test ok. ; Job Cmpltd

We serviced a

WRF555SDFZ03 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Brian B

Job Details: 12/27/2017

Replaced listed parts, also found connecter at hinge leaking. Replace from T/S. OP TESK OK ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near North Olmsted, Ohio 44070

Mac

Job Details: 12/26/2017

Replaced control board and touch panel. Tested in cycle. Tests and advances ok.; Job Cmpltd

We serviced a

665.13839K60 KENMORE

Model DISHWASHER

Near Avon Lake, Ohio 44012

Brian B

Job Details: 12/26/2017

Machine not draining. Found weak drain pump and clogged drain hose. Hose clogged with grease. Will need new pump and drain hose. Paid dep. office to order parts. BJ only on return visit.; ordrng 1 8269144A (drain hose1235) and 1 WP8268342 (SUPPORT) and 1 WPW10348269 (DRAIN PUMP), schdld next appmnt for 1/3 WED

We serviced a

RBS245PRQ06 WHIRLPOOL

Model WALL OVEN

Near Westlake, Ohio 44145

Mac

Job Details: 12/26/2017

Replaced control board and temp sensor. Tests and heats ok.; Job Cmpltd,

We serviced a

KSSO48QTB02 kitchenaid

Model refrigerator

Near Waite Hill, Ohio 44094

Chad P.

Job Details: 12/26/2017

Found main board not sending sending power out. Needs main control kit. ; ordrng 1 W10789107 (CONTROL KIT)

Near Waite Hill, Ohio 44094

Chad P.

Job Details: 12/26/2017

We serviced a

KDTE104ESS1 KITCHENAID

Model DISHWASHER

Near Bay Village, Ohio 44140

Brian B

Job Details: 12/26/2017

Main wash pump not running. Ran diag test cycle. 120v to motor. Not running.nreplaced sump assembly from t/s. Ran test cycle. Optest ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

We serviced a

KBFS22EWMS7 KITCHENAID

Model REFRIGERATOR

Near Walton Hills, Ohio 44146

Tim G.

Job Details: 12/26/2017

Complaint that the unit will not produce ice. Checked and found the ice maker continually cycling and not filling. Quoted customer for ice maker and replaced same. Unit cycled and filled. Advised the customer to give the unit 12-24hrs for ice production. ; used 1 W10884390 (ICE MAKER ASSY.) Job Cmpltd

We serviced a

GS773LXSS WHIRLPOOL

Model RANGE

Near Mentor, Ohio 44060

Dan

Job Details: 12/26/2017

Customer complaint that oven is not lighting, confirmed neither bake or broil burners are lighting, found dsi board not sending power to valves, unit needs new dsi board ; ordrng 1 WPW10331686 (module-spk), schdld next appmnt for 1/3 WED

We serviced a

MFF2558FEZ01 MAYTAG

Model REFRIGERATOR

Near Cleveland, Ohio 44103

Chad P.

Job Details: 12/26/2017

Found mullion cracked. Needs replaced. ; ordrng 1 WP12722803AP (MULLION)

We serviced a

TEDS840PQ0 WHIRLPOOL

Model DRYER

Near Cleveland Heights, Ohio 44106

Chad P.

Job Details: 12/26/2017

Found start switch shorted. Needs replaced. ; ordrng 1 WP3398095 (PUSH TO START. )

We serviced a

SHC450000 WHIRLPOOL

Model COMPACTOR

Near Cleveland Heights, Ohio 44106

Chad P.

Job Details: 12/26/2017

Found gear drive broken. Also drawer assy is bowed out. Needs both replaced. Please have parts shipped to the back door. ; ordrng 1 882699 (gear-drive) and 1 884573 (drawer assy.),

We serviced a

MSD2578VEM00 MAYTAG

Model REFRIGERATOR

Near Maple Heights, Ohio 44137

Chad P.

Job Details: 12/26/2017

Found I.m. To calling for water. Valve and supply check good. Also chute door not sealing. Need I.m. And chute door replaced. ; ordrng 1 2328019 (door-chute) and 1 WPW10300022 (ICEMAKER),

We serviced a

WFG320M0BB0 WHIRLPOOL

Model RANGE

Near Cleveland, Ohio 44106

Chad P.

Job Details: 12/26/2017

Found ignitor open. Replaced. Op test ok. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near South Euclid, Ohio 44121

Chad P.

Job Details: 12/26/2017

Found drain line placed into flood. Advised it needs to be raised up. Cust understood. Cleared faults for long fill no fill. Op test ok. ; Job Cmpltd,

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Cleveland, Ohio 44121

Chad P.

Job Details: 12/26/2017

Found unit had lint catcher on end of drain line that was packed. Advised it need to be changed so that unit can drain. Removed and ran normal wash and drain spin. Op test ok. ; Job Cmpltd,

We serviced a

WMH53520CS2 WHIRLPOOL

Model MICROWAVE

Near Amherst, Ohio 44001

Paul H.

Job Details: 12/26/2017

Replaced interlocks, opened and closed door multiple times, light cycled on and off appropriately, heated a mug of water, heated fine, op test ok.; Job Cmpltd

We serviced a

MDBH955AWB MAYTAG

Model DISHWASHER

Near Westlake, Ohio 44145

Paul H.

Job Details: 12/26/2017

Replaced UI and latch, installed screw, started a cycle, fired right up, canceled, checked all pads, op test ok.; Job Cmpltd

We serviced a

KSSS36QTW04 KITCHENAID

Model REFRIGERATOR

Near North Olmsted, Ohio 44070

Paul H.

Job Details: 12/26/2017

Filter cap has broken, making it impossible to change the filter, also dispenser UI has crack in it, and separator is not sealing properly, ordering parts; ordrng 1 2307320W (cover) and 1 WP2180353 (door-chute) and 1 WP2260518B (cap-filter) and 1 WPW10546285 (motor)

We serviced a

WRF535SWHW00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44035

Paul H.

Job Details: 12/26/2017

Door is not cracked, drawer is what is needed, ordering, customer inquired about installing, spoke to GS, customer to install, no return visit needed.; ordrng 1 WPW10293682 (bin-freezr)

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