Service History 1507 | Freds Appliance

We serviced a

MRT311FFFM00 MAYTAG

Model REFRIGERATOR

Near Highland Heights, Ohio 44143

Corina H

Job Details: 09/21/2017

CC that there is frost in the fz, the ff door creaks and there is a sharp edge on the fz door. Checked the fz gasket, tight seal. Siliconed the liner and the frame. Removed the fz and the ff doors. Used vasoline and a washer from the t/s for the ff door. Door does not creak. There is asharp edge on the fz door. Will need a new fz door. Called GS to order part. ; ordrng 1 LW10642758 (DOOR) and 1 WPW10612925 (nameplate), used 1 487576 ([Alt for WP487576]) from stock, schdld next appmnt for 11/14 TUE

We serviced a

WTW8200YW0 WHIRLPOOL

Model WASHER

Near Willowick, Ohio 44095

Corina H

Job Details: 09/21/2017

CC that there is an error code f1 and the bearings are going. Ran a quick wash, would notrun. F1 is the pressure hose checked for Check pressure hose connection from tub to machine/motor control. checked the hose to see if its pinched, kinked, plugged, or leaking air. Pressure hose is good will need a new main control. Called BB to order parts. ; ordrng 1 W10381078 (outer tub) and 1 W10763748 (cntrl-elec), schdld next appmnt for 9/27 WED

We serviced a

GTUN275EM1WW GE

Model WASHER

Near Mentor, Ohio 44060

Corina H

Job Details: 09/21/2017

CC that there is water leaking. Ran a spin only will need new gearcase. Advised cust to use only 1-2 tablespoons of detergent. Called GS to order parts. ; ordrng 1 WH16X10186 (supports assembly), Cllctd $25.00 cash, schdld next appmnt for 9/27 WED

We serviced a

KDTE104ESS1 WHIRLPOOL

Model DISHWASHER

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 09/21/2017

We serviced a

B136CAR3 WHIRLPOOL

Model REFRIGERATOR

Near East Cleveland, Ohio 44112

Dan

Job Details: 09/21/2017

We serviced a

UNKNOWN WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn, Ohio 44144

Dan

Job Details: 09/21/2017

Rtm want to reschedule because fridge has not been running for 24 hours, rescheduling for next thursday; schdld next appmnt for 9/28 THU

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Garfield Heights, Ohio 44105

Dan

Job Details: 09/21/2017

Customer complaint of funny noise, ran manual test cycle for heavy agitate, heard high pitch squealing sound, found oil dripping out of gear case, cam worn out, unit needs new gearcase and cam; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase), schdld next appmnt for 9/27 WED

We serviced a

WRF560SEYM05 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44105

Dan

Job Details: 09/21/2017

Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 15 degrees, found evaporator fan frozen in frost build up on top of evaporator, unit already has new thermistor installed, unit needs new control and user interface ; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec), schdld next appmnt for 9/27 WED

We serviced a

WRB322DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44035

Paul H.

Job Details: 09/21/2017

CC noise in FC, described as a chuga chuga sound, entered diagnostics and cycled damper to verify if that is the sound they are hearing, confirmed, explained that is normal. Op test ok; Job Cmpltd

We serviced a

WFG320M0BW0 WHIRLPOOL

Model RANGE

Near Lorain, Ohio 44055

Paul H.

Job Details: 09/21/2017

Customer stated that unit runs for 15-20 minutes then cuts off, started a 350F bake and waited, while preheated customer said he has experienced it while turning on light, turned on light and gfi tripped, installation guide page 6 states that the range can be plugged into a gfci, however it also states that "nuisance tripping" is possible due to the operating nature of an electronic gas range, explained to customer, after unit tripped I was able to reinitialize a 350F bake and this time hitting the oven light switch did not trip the gfci, recommend customer run a separate outlet.; Job Cmpltd

We serviced a

MGDC215EW2 MAYAG

Model DRYER

Near Lorain, Ohio 44052

Paul H.

Job Details: 09/21/2017

Replaced timer, started a timed cycle at the 30-35 minute mark and observed, proceeded normally, op test ok.; Job Cmpltd

We serviced a

MVWC565FW0 maytag

Model washer

Near Lorain, Ohio 44052

Paul H.

Job Details: 09/21/2017

Ran diagnostics, f5e2 lid lock, f7e1 basket speed, cleared both, unit was not level, adjusted and ran a test cycle, tested fine, no errors afterwards, discussed loading and how the unit balances. Op test ok.; Job Cmpltd

We serviced a

GENERAL ELEC DRYER

Model GTDP200EF2WS

Near Cleveland, Ohio 44109

Brian B

Job Details: 09/21/2017

Found bulb burned out for inside light. Ran test cycle on dryer. All functions are normal. Removed bulb. Advised customer that warr co. does not cover bulbs. Customer will purchase at local hardware store. Optest ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Atwater, Ohio 44201

Robert A.

Job Details: 09/21/2017

Installed ui and i/m, i/m cycled and filled, op test ok; Job Cmpltd,

We serviced a

GW399LXUS06 WHIRLPOOL

Model RANGE

Near Williamsfield, Ohio 44093

Benjamin B.

Job Details: 09/21/2017

Installed valves op test ok two knobs are broken need to order shipmto cust to install ; ordrng 1 W10177201 (knob) and 1 WP7733P526

We serviced a

WTW5800BW0 WHIRLPOOL

Model WASHER

Near Cleveland, Ohio 44135

Dan

Job Details: 09/21/2017

Customer complaint that unit is not filling with hot water on bulky wash cycle, started bulky wash cycle on hot water setting, unit filled with hot water, unit is operating as designed ; Job Cmpltd

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Ravenna, Ohio 44266

Robert A.

Job Details: 09/21/2017

Ran diognastics, no codes, Set bake 350, bake burner lite, unit preheated, watched cycle, good, tested broil, good, tested conv bake, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL MICRO OVEN

Model WMH32519FB0

Near Burton, Ohio 44021

Brian B

Job Details: 09/21/2017

ound relay on c/b clicking on and off for interior light, bottom light open; ordrng 1 8206232 (LIGHT) and 1 W11044727 (CONTROL), schdld next appmnt for 9/28 THU !,

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Cleveland, Ohio 44110

Brian B

Job Details: 09/21/2017

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Chester Township, Ohio 44026

Chad P.

Job Details: 09/21/2017

Ran normal wash. Found wash motor seized mid washed. Needs sump replaced. Advised cust she will need to contact wpl for auth. Office not to order aprts unless contacted. ; ordrng 1 WPW10605057 (SUMP),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Seven Hills, Ohio 44131

Chad P.

Job Details: 09/20/2017

Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) job comtd

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42MDX05

Near Cleveland, Ohio 44107

Brian B

Job Details: 09/20/2017

We serviced a

FFHS2611LWKA FRIGIDAIRE

Model REFRIGERATOR

Near Parma Heights, Ohio 44130

Dan

Job Details: 09/20/2017

Installed new ice maker, op test good ; Job Cmpltd

We serviced a

KGRS807SSS00 KITCHENAID

Model RANGE

Near Roaming Shores, Ohio 44084

Benjamin B.

Job Details: 09/20/2017

Replaced all parts op test ok;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Seven Hills, Ohio 44131

Chad P.

Job Details: 09/20/2017

Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,

We serviced a

KDTE204ESS4 KITCHENAID

Model DISHWASHER

Near Perry, Ohio 44081

Corina H

Job Details: 09/20/2017

CC that the door does not latch and all the controls do not work. Found the unit is not installed correctly. Advised cust to have it installed correctly. The lt hand door was not in the right hinge to close properly. Re attached the door. Checked the ui every button is lighting up when you touch them.. Ran a calibration. Optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Seven Hills, Ohio 44131

Chad P.

Job Details: 09/20/2017

Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model MGDB755DW3

Near Brecksville, Ohio 44141

Chad P.

Job Details: 09/20/2017

Unit is heating and cycling. Tech unable to access venting but can see exit on out side of house which appears to have a birds next in it. Advised to have venting cleaned and unit should return to working properly. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE GAS

Model WEG745H0FS0

Near Brecksville, Ohio 44141

Chad P.

Job Details: 09/20/2017

Found cord pinched in cabinet and cut in half. Spliced to get unit working. Needs cord replaced. ; ordrng 1 W11023766 (CORE, POWER), schdld next appmnt for 9/27 WED 2-5,

We serviced a

KENMORE WASHER

Model 110.27612600

Near Brecksville, Ohio 44141

Chad P.

Job Details: 09/20/2017

Found timer not advancing. Timer will work in any setting if manually advanced. Power and wiring checks good. Needs timer replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WP8577356 (TIMER), JOB COMPLTD

We serviced a

WHIRLPOOL MICROWAVE

Model GH7208XRY4

Near Broadview Heights, Ohio 44147

Chad P.

Job Details: 09/20/2017

Found door trim cam unglued and caught lf trim and bent. Needs door trim replaced. Also, inverter not sending power to mag. Needs mag and inverter replaced at the same time. Big job. Very heavy unit. Requires two techs to remove and install. ; ordrng 1 8206079 (magnetron) and 1 W10217711 (inverter) and 1 W10291311 (trim-door), schdld next appmnt for 9/27 WED !,

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXBL8

Near Avon, Ohio 44011

Brian B

Job Details: 09/20/2017

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Solon, Ohio 44139

Robert A.

Job Details: 09/20/2017

Installed evap cover and control, op test ok; Job Cmpltd,

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KEMS379BBL01

Near Solon, Ohio 44139

Robert A.

Job Details: 09/20/2017

Installed and tested sensors, op test ok; Job Cmpltd,

We serviced a

WRF560SEYM05 WHIRLPOOL

Model REFRIGERATOR

Near Bay Village, Ohio 44140

Paul H.

Job Details: 09/20/2017

CC gasket on FC not sealing all the way every time, is sealed today, checked retractors and all issues that cans cause drawer to not shut properly, everything checks good, unable to produce issue, advised customer to monitor; Job Cmpltd

We serviced a

WTW8500DW0 WHIRLPOOL

Model WASHER

Near Westlake, Ohio 44145

Paul H.

Job Details: 09/20/2017

Replaced user interface, ran test 51, all functions passed, op test ok.; Job Cmpltd

We serviced a

WED6400SW0 WHIRLPOOL

Model DRYER

Near North Royalton, Ohio 44133

Paul H.

Job Details: 09/20/2017

Replaced idler pulley, ran dryer on timed dry for ten minutes, op test ok, nice and quiet, customer stated that the end of cycle signal seemed to be cutting out, had it on loud during first ten minute cycle, worked fine, ran another ten minute cycle with it set to soft, worked fine, unable to troubleshoot signal issue at this time.; Job Cmpltd

We serviced a

WRV986FDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Concord Township, Ohio 44077

Benjamin B.

Job Details: 09/20/2017

Installed sevice pointer kit op test ok.; Job Cmpltd

We serviced a

MGDB765FW0 MAYTAG

Model DRYER

Near WARRENSVL HTS, Ohio 44128

Dan

Job Details: 09/20/2017

Customer complaint that unit is not heating, found no gas entering unit, found saftey plus valve on gas line clogged with oil, cleaned out, unit heats, op test good ; Job Cmpltd

We serviced a

MER6772BAC MAYTAG

Model RANGE

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 09/20/2017

Installed new broil element, op test good ; Job Cmpltd

We serviced a

RBD245PRS00 WHIRLPOOL

Model RANGE

Near University Heights, Ohio 44118

Dan

Job Details: 09/20/2017

Installed new control, op test good ; Job Cmpltd

Near Brecksville, Ohio 44141

Chad P.

Job Details: 09/20/2017

KENMORE WASHER 110.2761260Found timer not advancing. Timer will work in any setting if manually advanced. Power and wiring checks good. Needs timer replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WP8577356 (TIMER), used

We serviced a

WHIRLPOOL MICROWAVE

Model GH7208XRY4

Near Broadview Heights, Ohio 44147

Chad P.

Job Details: 09/20/2017

We serviced a

WHIRLPOOL RANGE

Model KOCE500ESS05

Near Westlake, Ohio 44145

Chad P.

Job Details: 09/20/2017

Verified pop. Sent pic. Found door latch plunger melted . ThermL event in oven. Customer said flames came from front of broil element. Removed and inspected element. Element checks ok. Ran diag and tested bake and broil. All functions are working. Flames came from something that was in oven.. Will need new door lock assembly. Office to order part.; ordrng 1 W10883049 (DOOR LATCH), schdld next appmnt for 9/27 WED !,

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW1

Near Rocky River, Ohio 44116

Brian B

Job Details: 09/20/2017

Removed damaged basket.. Installed new basket.. ran calibration and auto test.. optest ok..; Job Cmpltd,

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KEMS379BBL01

Near Solon, Ohio 44139

Robert A.

Job Details: 09/20/2017

Installed and tested sensors, op test ok; Job Cmpltd,

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KEMS379BBL01

Near Solon, Ohio 44139

Robert A.

Job Details: 09/20/2017

Installed and tested sensors, op test ok; Job Cmpltd,

We serviced a

MAYTAG RANGE

Model MER8800DS1

Near North Royalton, Ohio 44133

Chad P.

Job Details: 09/20/2017

ound debris under element. Cleaned out. Advised next time oven is hooked up and run it will stink a little bit. Took photo of debris. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25TWXDN01

Near Mayfield Heights, Ohio 44124

Robert A.

Job Details: 09/20/2017

Found comp clicking on and off, tested comp, good, replaced relay, op test ok; used 1 8201786 (STARTER71.55) from stock,, Job Cmpltd,

We serviced a

KENMORE REFRIGERATOR

Model 106.58146801

Near Rocky River, Ohio 44116

Brian B

Job Details: 09/20/2017

Found machine not running, both sides at room temp. Tapped on tstat. Machine started running.. all other functions are working properly. Will give est. cust paid dep. cust needs early appt if poss.; ordrng 1 W11088945 (TSTAT 9267), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 9/27 WED 8-11,

We serviced a

WHIRLPOOL WASHER

Model GHW9400PW4

Near Strongsville, Ohio 44136

Chad P.

Job Details: 09/20/2017

Installed door bellow. Op test ok. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, Ohio 44111

Brian B

Job Details: 09/20/2017

When plugged in, lid lock starts clicking. Ran diag, F5E3, lid unlock fault. Replaced lid lock from t/s. Ran calibration and auto test and drain and spin. Optest ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Novelty, Ohio 44072

Robert A.

Job Details: 09/20/2017

Found frost in frz front middle of door, door seal good, frost kit has been installed, took temp of outside door, colder in center, needs door; ordrng 1 LW10648583 (FRZ DOOR) and 1 WPW10481434 (NAME PLATE), schdld next appmnt for 10/13 FRI !,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Olmsted Township, Ohio 44138

Chad P.

Job Details: 09/20/2017

Found latch sticking. Water spots around top of the door. Install and door alignment checks good. Water is getting around top of door. Needs latch and gasket replaced. ; ordrng 1 W10300924V (GASKET) and 1 WPW10653840 (LATCH), schdld next appmnt for 9/26 TUE 8-11,

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW00

Near Parkman Township, Ohio 44062

Robert A.

Job Details: 09/20/2017

Found comp and cond fan running, evap fan receiving power, not running, evap 1/4 frosted, comp pulling .65amp, tapped system, in 15"vac, needs comp kit ans evap; ordrng 1 W10507884 (COMP KIT) and 1 WP2163777 (FAN BLADE) and 1 WPW10189703 (FAN MOTOR) and 1 WPW10314205 (EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 9/27 WED

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWQ00

Near Cleveland, Ohio 44109

Chad P.

Job Details: 09/19/2017

Found cube jammed. Removed. Op test ok. job compltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017AB4

Near Valley View, Ohio 44125

Robert A.

Job Details: 09/19/2017

Fount turn table is turning but motor is making a grinding noise. Mounting and power checks good. Needs motor replaced. ; ordrng 1 W10642989 (MOTOR), schdld next appmnt for 9/28 THU !,

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42QTX02

Near Lyndhurst, Ohio 44124

Robert A.

Job Details: 09/19/2017

Installed control bd, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, saved tckt [SdLink\296665e.png], saved

We serviced a

JENN-AIR WALL OVEN

Model JJW9630DDS

Near Solon, Ohio 44139

Robert A.

Job Details: 09/19/2017

Installed receptical nd tested op test ok; Job Cmpltd,

We serviced a

JENN-AIR COOKTOP ELE

Model JED8430BDF

Near Solon, Ohio 44139

Robert A.

Job Details: 09/19/2017

Cc rt frnt burner always on high, tested burner, found not cycling, needs switch; ordrng 1 WP74008248 (SWITCH63.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/26 TUE ! [**],

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Bainbridge, Ohio 44023

Robert A.

Job Details: 09/19/2017

Ran diagnostics, no codes, set bake, unit lite, watched unit cycle, good, added ground, watched unit, good, op test. Ok; Job Cmpltd,

We serviced a

MIFI2269VEB5 MAYTAG

Model REFRIGERATOR

Near Painesville Township, Ohio 44077

Jeff M

Job Details: 09/19/2017

The units drain was frozen i stemed the unit out installed new part form ts unit op tested good ; used 1 W10619951 (TUBE-DRAIN

We serviced a

LGQ9858PW0 WHIRLPOOL

Model DRYER

Near Painesville Township, Ohio 44077

Corina H

Job Details: 09/19/2017

CC that the unit does not stay hot. Checked vent, good airflow. Turned unit on let it cycle igniter turns on and off but does not light the gas. Replaced the coils from t/s. Vacuumed out the unit. Advised the cust to replace the foil vent with a semi rigid or rigid vent. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Streetsboro, Ohio 44241

Robert A.

Job Details: 09/19/2017

Found evap drain clogged/frozen, cleared, op test ok; Job Cmpltd,

We serviced a

GB2FHDXWS02 WHIRLPOOL

Model REFRIGERATOR

Near University Heights, Ohio 44118

Dan

Job Details: 09/19/2017

Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at -3 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, defrost heater is good, bimetal is good, unit needs new control, installed new control and defrosted evaporator, op test good ; used 1 WPW10503278 (CTRL BOARD) Job Cmpltd

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LE3

Near Mantua, Ohio 44255

Robert A.

Job Details: 09/19/2017

We serviced a

WRF560SMYH04 WHIRLPOOL

Model REFRIGERATOR

Near Oberlin, Ohio 44074

Paul H.

Job Details: 09/19/2017

Installed air filters and showed customer, lubricated crisper drawer and pulled in and out a couple of times, op test ok; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS5

Near Russell Center, Ohio 44072

Robert A.

Job Details: 09/19/2017

Found evap drain frozen, temps good, needs evap drain installed and ice cleared, replaced drain, part sent to cust w10619951, cleared ice, op test ok; Cllctd $223.05 CC Ref # 835497185, Job Cmpltd, saved tckt

We serviced a

JGB760SEF2SS GE

Model RANGE

Near Lorain, Ohio 44052

Paul H.

Job Details: 09/19/2017

Replaced igniter, tested by lighting broil, op test ok.; Job Cmpltd

We serviced a

WRF992FIFM00 WHIRLPOOL

Model REFRIGERATOR

Near Oberlin, Ohio 44074

Paul H.

Job Details: 09/19/2017

Unit is getting air migration in IM, found flapper not seating properly, needs separator assembly; ordrng 1 W10672579 (door-ice), schdld next appmnt for 9/26 TUE

We serviced a

GSH25JGDBWW GE

Model REFRIGERATOR

Near Lorain, Ohio 44053

Paul H.

Job Details: 09/19/2017

No water dispensing at dispenser, verified supply pressure at shut off valve, verified flow through filter and head, verified flow at john guess under door, line is frozen in door, ordering door; ordrng 1 WR78X12721 (door asm foam fz wh), schdld next appmnt for 9/26 TUE

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Lorain, Ohio 44052

Paul H.

Job Details: 09/19/2017

Put into diagnostics. Found errors f81 long fill, f2e1 stuck key. Opened valves completely to resolve long fill issue. Stuck key may have been from holding start button too long. Clicking when slowing down in spin cycle. Replaced cam to resolve issue of clicking. Calibrated washer then ran through drain and spin. Came down from spin with no clicking noises, but did not unlock lid. Did not pull any errors for lid not unlocking. Ordering new control board to fix locking issue.; ordrng 1 W11116594 (CONTROL BOARD), used 1 W10721967 (PULLEY) from stock, schdld next appmnt for 9/26 TUE

We serviced a

WOC54EC0AS02 WHIRLPOOL

Model MICROWAVE

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 09/19/2017

Put into diagnostics and found f1e0 for internal error. Tech manual states to replace mrc board. Ordering board.; ordrng 1 WPW10632435 (cntrl-elec)

We serviced a

NED4600YQ1 AMANA

Model DRYER

Near Painesville, Ohio 44077

Jeff M

Job Details: 09/19/2017

The unit has a smell i found some hair by the heating ele. The unit op tested good.

We serviced a

WFW7590FW0 WHIRLPOOL

Model WASHER

Near Cleveland, Ohio 44102

Jeff M

Job Details: 09/19/2017

The unit was unpluged. I ran a calibration test cycle unit tested good a lot of suds though. Customers using too much soap; Job Cmpltd

We serviced a

AGR6303MFB0 AMANA

Model RANGE

Near Cleveland, Ohio 44107

Jeff M

Job Details: 09/19/2017

Customer was not waiting long enough for the unit to preheat explain to her after the chime wait an extra 10-15 minutes for a proper preheat unit tested good; Job Cmpltd

We serviced a

CAE2743BQ0 WHIRLPOOL

Model WASHER

Near Cleveland, Ohio 44108

Jeff M

Job Details: 09/19/2017

The coin mechanism is not sliding out there was a metal bar inside the coin mechanism itself it was bent I rebent it into position unit tested good; Job Cmpltd

We serviced a

WED5000DW2 WHIRLPOOL

Model DRYER

Near Painesville, Ohio 44077

Benjamin B.

Job Details: 09/19/2017

Found door switch strike broke replaced same op test ok ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd

We serviced a

WRF990SLAM02 WHIRLPOOL

Model REFRIGERATOR

Near Madison Township, Ohio 44057

Benjamin B.

Job Details: 09/19/2017

Found fresh food evap full of frost freezer also has frost near rails on door on left and right side need to follow service pointers ; ordrng 1 W10861900 (cntrl-elec) and 1 W10864518 (adapter)

We serviced a

JT912SOK4SS GE

Model WALL OVEN

Near Mentor, Ohio 44060

Benjamin B.

Job Details: 09/19/2017

Found dlb relay closing for boril also closing for bake but bake relay is not closing all limits less than one element is 38 ohms ; ordrng 1 WB27T10800 (control erc)

We serviced a

WRF757SDEE01 WHIRLPOOL

Model REFRIGERATOR

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/19/2017

CC that the ff is not cooling. Ff 51 fz 0. Checked the ff evap, covered in frost. Found service pointer W11092686C, to replace the harness. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 9/26 TUE

We serviced a

ADB1300AFS1 AMANA

Model DISHWASHER

Near Garfield Heights, Ohio 44105

Corina H

Job Details: 09/19/2017

CC that the water is not drain from the unit. Found the drain hose is laying on the bottom of the cabinet. Raised the drain hose. Ran a calibration unit drained. Optest ok. ; Job Cmpltd

We serviced a

ADB1300AFW0 AMANA

Model DISHWASHER

Near University Heights, Ohio 44118

Corina H

Job Details: 09/19/2017

CC that the spray arm and support are broken. Checked the spray arms and the support are good. Advised the cust the spray arms are suppose to be loose. Started a cycle, Optest ok. ; Job Cmpltd

We serviced a

WRF757SDEE01 WHIRLPOOL

Model REFRIGERATOR

Near Willoughby, Ohio 44094

Corina H

Job Details: 09/19/2017

C that the ff is not cooling. Ff 51 fz 0. Checked the ff evap, covered in frost. Found service pointer W11092686C, to replace the harness. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 9/26 TUE

We serviced a

KUDM01TJWH0 WHIRLPOOL

Model DISHWASHER

Near Highland Heights, Ohio 44143

Corina H

Job Details: 09/19/2017

CC that the unit does not finish the cycle. Removed the front panel. Checked the w/r and wh 10 ohms for the heater. Will need a new control. Called GS to order part. ; ordrng 1 WP8564543 (cntrl-elec), schdld next appmnt for 9/28 THU

We serviced a

WED7000DW1 WHIRLPOOL

Model DRYER

Near Rocky River, Ohio 44116

Dan

Job Details: 09/19/2017

Installed new control, user interface, and rear seal, op test good ; Job Cmpltd

We serviced a

MHW3000BW0 MAYTAG

Model WASHER

Near Bay Village, Ohio 44140

Dan

Job Details: 09/19/2017

Customer complaint of error code and unit is not draining, Ran diagnostics found f9e1(long drain) f0e1(load detected during cleaning cycle) and, f5e2(door lock error) error codes, found drain hose clogged, qouted customer to clean out drain hose, if drain hose is clear unit will need drain pump, customer does not want repair; ordrng 1 WPW10391443 (pump-water)

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Sheffield Lake, Ohio 44054

Dan

Job Details: 09/19/2017

Customer complaint that unit does not advance to wash cycle, ran diagnostics found f8e1(long/no fill) and f0e2(oversuds) error codes, found drain hose laying on the floor, no sink or drain stack to put drain hose in, advised customer to have drain stack installed to coreect issue, elevated drain hose and started normal wash cycle, unit filled and advanced to wash cycoe, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

WFW8410SW03 WHIRLPOOL

Model WASHER

Near Avon Lake, Ohio 44012

Dan

Job Details: 09/19/2017

Customer complaint of loud grinding noise, noise is coming from drain pump vibrating, unit needs new drain pump, customer does not want repair; ordrng 1 WPW10730972 (pump-water)

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Dan

Job Details: 09/19/2017

Customer complaint of frost build up in freezer section, found top left part of freezer section door gasket not sealing, used heat to expand and petroleum jelly to make gasket stick to cabinet, op test good ; Job Cmpltd

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Mentor-on-the-Lake, Ohio 44060

Benjamin B.

Job Details: 09/19/2017

Found moisture buildup near duct from freezer to fresh food its normal condensation filled hole in door ; Job Cmpltd

We serviced a

WRX988SIBM01 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Dan

Job Details: 09/19/2017

Customer complaint that unit is dispenisng crucshed and cubed ice at same time, unit is switching between crushed and cubed ice, unit is operating as designed ; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Elyria, Ohio 44035

Paul H.

Job Details: 09/19/2017

Ran diagnostics. Had F9E1 error for long drain. Ran through drain and spin cycle with wet clothes, ran ok and spun out ok. Drain appears to be the cause of customers issue. Ordering pump.; ordrng 1 W10919003 (PUMP ASSY), schdld next appmnt for 9/26 TUE

We serviced a

KHHC2090SSS-2 KITCHENAID

Model MICROWAVE

Near Grafton, Ohio 44044

Paul H.

Job Details: 09/19/2017

Replaced touch panel and tested with cup of water. Tested ok and water was hot

We serviced a

KSSC48QTS03 KITCHENAID

Model REFRIGERATOR

Near Grafton, Ohio 44044

Paul H.

Job Details: 09/19/2017

Replaced auger motor and tested ok.; Job Cmpltd

We serviced a

WRF535SMBM WHIRLPOOL

Model REFRIGERATOR

Near MENTOR ON THE, Ohio 44060

Benjamin B.

Job Details: 09/19/2017

Reset tracks op test no good meed to order tracks door not opening closing properly ; ordrng 2 WPW10120018 (slide rail (frz))s, schdld next appmnt for 9/26 TUE

We serviced a

GARF19XXPK01 WHIRLPOOL

Model REFRIGERATOR

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 09/19/2017

CC that there is a noise from the compressor. Ff 37 fz 2.6. Evap fan and condenser fan are running. Removed back cover, Started the compressor there is a knocking noise. Will need a new compressor. Cust does not want to repair at this time

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Olmsted Township, Ohio 44138

Dan

Job Details: 09/19/2017

Customer complaint of loud vibrating noise, confirmed, found foam peice between condenser and frame worn out causing condenser to vibrate against frame, installed new piece of foam between condenser and frame rail, no noise now, op test good ; Job Cmpltd

Near Mentor-on-the-Lake, Ohio 44060

Benjamin B.

Job Details: 09/19/2017

Mits whirlpool refrigerator is getting water on top shelf

We serviced a

WFG320M0BW WHIRLPOOL

Model RANGE

Near Cleveland, Ohio 44108

Jeff M

Job Details: 09/19/2017

The unit has the 2 front 2 gas lines cut and there is a Mouse nest. Customer bought it two weeks ago from a dealer in the area she's going to return it

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