Service History 153 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Parma, Ohio 44129

David R

Job Details: 12/08/2025

"Replaced suspension, tested. Unit not agitating. F0E3 error and F7E4 error. Replaced capacitor and actuator from t/s. Ran unit test mode, good. Ran calibration. Good. All components working. Op Test Ok. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

JENN-AIR RANGE

Model JDRP436HM01

Near University Heights, Ohio 44118

Brian M

Job Details: 12/08/2025

Cx doesnt think door is closing Door is closing properly Per design door sticks out over kick plate

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ0

Near Euclid, Ohio 44117

Corina H

Job Details: 12/08/2025

"CC that there dryer is not turning on and there was smoke coming out. Confirmed. Checked the outlet, 0 volts. Tripped the breaker, 0 volts. Will need an electrician. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44119

Jason N

Job Details: 12/08/2025

Installed suspension springs. Leveled unit. Ran test cycle. All functions passed. Op test good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF26J7500SR/AA

Near Cleveland, Ohio 44119

Jason N

Job Details: 12/08/2025

"Cleared ice from ice room. Installed retainer and clips, drain tube and icemaker. Used silicone to seal ice room seams. Advised customer to monitor. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW9351YW00

Near Cleveland, Ohio 44108

Jason N

Job Details: 12/08/2025

"Cc unit stopped cycling Customer stated its been working fine but this last load its stopped cycling and an error code came up. Ran diagnostics, found code f6e1 for serial communication error. No communication between ACU and MCU. Tried running spin test, no response from MCU. Unit will need MCU replaced. MCU and motor are integrated, part (W10315848) is discontinued. Unable to repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Painesville, Ohio 44077

Dan

Job Details: 12/08/2025

"Customer complaint that unit is not powering on, confirmed, found unit is only receiving 81vac, advised customer that they need an electrician to correct power supply"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Mentor, Ohio 44060

Dan

Job Details: 12/08/2025

"Installed new gearcase, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Cleveland, Ohio 44113

Jason N

Job Details: 12/08/2025

"Recovered refrigerant. Installed evaporator, compressor and filter drier. Pressure checked system with 150 psi of nitrogen. No leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.0oz of r134a. Low side stable at 3 psi, good heat on discharge. Advised customer to allow unit to run for 24hrs before restocking. Op test good."

We serviced a

GE DISHWASHER

Model GDT625PGJ0WW

Near Conneaut, Ohio 44030

Dan

Job Details: 12/08/2025

"Customer complaint that unit is not drying dishes, found control not sending power to heater, unit needs new control, customer does not want repair ; ordrng 1 WD21X24899 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Westlake, Ohio 44145

David R

Job Details: 12/08/2025

"Cc noises. Customer had videos. When draining there was a noise as if something was stuck or hitting the propellers. Found nails that were stuck in the hose where the water was being pushed out at. Removed model/serial, tested. No noise. Unit is good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Amherst, Ohio 44001

Angel

Job Details: 12/08/2025

Replaced control board. Tested unit and everything working as designed. Opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Parma, Ohio 44134

Bill

Job Details: 12/08/2025

"Cc leaking out of front, confirmed cc. Replaced parts that were ordered and raised unit in the front. Tested opt test good, advised customer to monitor."

We serviced a

JENN-AIR DISHWASHER

Model JDB7900AWB

Near Chesterland, Ohio 44026

Brian M

Job Details: 12/08/2025

Cx unit not turning on Reset power to unit and it turned on Ran test wash and drain test unit seems to be functional Advised to watchAdvised that almost all parts are nla for unit

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Willoughby, Ohio 44094

Brian M

Job Details: 12/08/2025

Cx unit making banging noise Found it to be water valve noise when water valve shuts off Advised on hammer valves Unit is functioning properly

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW1

Near Chardon, Ohio 44024

Jason N

Job Details: 12/08/2025

"Installed dryer repair kit. Ran dryer test cycle, no abnormal noise. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Strongsville, Ohio 44149

David R

Job Details: 12/05/2025

"Cc bake not working, more sparking then normal, taking 3-4 clicks in order for gas to ignite. Advised customer that bake ignitor is starting to fail. Adjusted ignitor for customer to make it closer to burner. As of not lighting properly but will quote for bake ignitor if needed in future. As of now working ok. Customer paid svc, do not order parts. ; ordrng 1 WPW10324262 (Bake electrode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Bedford, Ohio 44146

Manny

Job Details: 12/05/2025

"Cc unit lock with clothes inside, verified and unit lock and full of water, lay hose in floor drain to get the water out, tilted back and found harness broken at pump connector, replaced with TS, opt test ok; used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Independence, Ohio 44131

Bill

Job Details: 12/05/2025

"Changed all parts ordered, tested opt test good."

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Broadview Heights, Ohio 44147

Bill

Job Details: 12/05/2025

"Cc no display, confirmed cc. Display will flash periodically white light, ordered Ui, part is covered via entitlement. Uploaded quick pick. Follow up scheduled for 12/10; ordrng 1 W11399172 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Broadview Heights, Ohio 44147

Bill

Job Details: 12/05/2025

"Cc freezer not getting cold, confirmed cc. Unit is in the garage, ambient temps at 15 degs. Unit needs to be moved indoors, unit operating as intended."

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Solon, Ohio 44139

Manny

Job Details: 12/05/2025

"Cc unit beeping and changing the setting on cooktop control, verified and reset control, had customer turn on and boil water for about 15 minutes and nothing, asked how often does the unit beep, stated that when it does its about 10 seconds intervals, checked on user manual and on the troubleshooting said if unit beeps in 10 seconds intervals, either liquid, soils, or solids are putting pressure on control and advise to clean control, advise to monitor and if issue persist to let us know opt test ok"

We serviced a

JENN-AIR RANGE

Model JDS9865BDP23

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 12/05/2025

"Cc unit not working, when set it to bake couldnt shut off, verified and issues with display and facia, unit needs control, ui and gasket, customer will consult with her friend to see if is worth fixing and let us know; ordrng 1 WP8507P232-60 (cntrl-elec) and 1 WPW10162384 (gaskt-door) and 1 WP5760M373-60 (panl-cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Wickliffe, Ohio 44092

Manny

Job Details: 12/05/2025

"Cc unit locked, verified and pump just humming, no codes ordering pump; ordrng 1 W11396717 (Pump)"

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Painesville, Ohio 44077

Braxton D

Job Details: 12/05/2025

"Customer complaint is that the dryer doesnt start every time and that it thumps very loud loudly. Couldnt replicate the dryer not starting. Found lint caught in blower wheel. When running the dryer, the blower wheel wiggles side to side. If the blower wheel gets too clogged, it can seize the motor. Ordering a blower wheel. ; ordrng 1 WP697772 (Blower)"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near South Euclid, Ohio 44121

Braxton D

Job Details: 12/05/2025

"Fix the wire terminal and replace the power cord going to the dryer since the installers took the safety clamp. ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Lyndhurst, Ohio 44124

Braxton D

Job Details: 12/05/2025

"Tested dishwasher unit runs like normal and draws power like normal. Dispenser opens every time. In all likelihood, something either got caught in the wash motor or in the drain, but has since has gotten uncaught."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW4

Near Lyndhurst, Ohio 44124

Braxton D

Job Details: 12/05/2025

F7 e1 error code. Lower spray arm popped off and melted. Unit is going to need a new wash motor ordering a new sump assembly. ; ordrng 1 W11550888 (Lower spray arm) and 1 W11680075 (Sump)

We serviced a

WHIRLPOOL WASHER

Model WFW9600TA00

Near Beachwood, Ohio 44122

Braxton D

Job Details: 12/05/2025

F20 f22. Waterline was turned off on the back. Happened after the installer came out and did not hook up the dryer and instead hooked up a splitter and did not turn the water back on. Connect the waterline to the back of the dryer and ran a test cycle on the washer. Washer now fills with water.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Parma, Ohio 44134

Braxton D

Job Details: 12/05/2025

Replace the control board and ran calibration. Ran test cycle. Everything is working like normal.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Parma Heights, Ohio 44130

Braxton D

Job Details: 12/05/2025

"5 amps while running. 25 amps heating. Loud rattling noise happens when the steam valve opens to let in water since there is no waterline connected to the back of it. The only way to make the noise go away, would be to attach a waterline or unplug it."

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Painesville, Ohio 44077

Jason N

Job Details: 12/05/2025

"Cc unit making loud squealing noiseRan dryer test, confirmed noise. Pulled front panel, found left rear support roller is semi-seized. Ordering both rear support rollers and shafts for replacement. ; ordrng 2 WPW10359272 (Shaft)s and 2 WPW10314173 (Support)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Lorain, Ohio 44053

Angel

Job Details: 12/05/2025

Cc that unit keeps running on its own. Replaced control board ran a calibration and auto test opt test good. Waived SVC for S153EB.

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Rocky River, Ohio 44116

Angel

Job Details: 12/05/2025

Cc that unit is making a grinding noise. Tested and confirmed noise. Found Hub stripped. Replaced hub tested unit opt test good.; used 1 W10528947 (HUB) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44109

David R

Job Details: 12/05/2025

"Replaced main control. Ran test mode, diagnostic and calibration. All checks good. Op Test Ok."

We serviced a

KITCHENAID WALL OVEN

Model KEBC208KSS0

Near Cleveland, Ohio 44115

Angel

Job Details: 12/05/2025

Cc probe icon keeps popping up. Customer states she turned unit off at the breaker last Friday and hasnt popped up since. She also said that when she cleans her pots and pans she put them back in their when they are still wet. Explained to her that can cause moisture build up in probe and cause it to turn on. Ran the unit on bake to test and working as should. Recommended as well if issue happens again to use a blow dryer to dry it opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Euclid, Ohio 44117

Angel

Job Details: 12/05/2025

Cc unit not cooling. Verified and that compressor and fans were running but unit was not cooling. Compressor running weak. Ordering compressor and evaporator just incase. Customers ice bin was cracked ordering a new one. ; ordrng 1 W10233960 (Compressor) and 1 WPW10321158 (Evaporator) and 1 W10378263 (Ice bin)

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Cleveland, Ohio 44102

Angel

Job Details: 12/05/2025

Cc knob on panel broken. Replaced panel tested opt test good.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Cleveland, Ohio 44111

Angel

Job Details: 12/05/2025

Cc that unit is draining slow. Confirmed. Took apart unit and found drain catch clogged. Cleaned out tested opt test good.

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS2

Near Lorain, Ohio 44052

Marie V

Job Details: 12/05/2025

New bin welds are also broken. Same part. Took pics. Reordering bin. Cust will inspect new part.; ordrng 1 WPW10451276 (Bin)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Avon, Ohio 44011

Marie V

Job Details: 12/05/2025

"Cc ica mekr not working. Confirmed issue, unit has issue with filling up. Found heater has 56khoms. Not getting any voltage from control to heater. Called Bj confirmed issue , heater shorted out board. Will need control and heater. Cust will not fix. ; ordrng 1 W11533211 (Control) and 1 W11596134 (Fill tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB07

Near Cleveland, Ohio 44104

Marie V

Job Details: 12/05/2025

"Cc of fan making a noise. When arrived was able to hear noise. Found condenser fan loose and hitting the cover. Corrected issue, now fan is adjusted. Op test ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, Ohio 44135

David R

Job Details: 12/05/2025

"Cc running unit and will not stop. Found connection on timer misalignment. Not corrected properly. Took pic, Corrected. Let unit run 15 mins, timer counted down and signal went off. Good. Op Test Ok."

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Fairview Park, Ohio 44126

David R

Job Details: 12/05/2025

"Replaced suspension rods, ran test mode and calibration. Good. No extra bouncing around. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Cleveland, Ohio 44111

David R

Job Details: 12/05/2025

Cc intermittent turning off and no cool. Found water trapped in deli control. Shorting out wires. Will need deli door w/control and harness. Ordering. ; ordrng 1 W10815668 (Deli door w/ control) and 1 W11170612 (Harness)

We serviced a

KITCHENAID WALL OVEN

Model KOES530SPS00

Near Rocky River, Ohio 44116

David R

Job Details: 12/05/2025

Replaced outer glass door. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near North Olmsted, Ohio 44070

David R

Job Details: 12/05/2025

"Cc no water or display. Found unit UI is locked, showed customer, held lock button for 3 seconds. All display and dispenser is working properly. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WFES3330RB2

Near Avon, Ohio 44011

David R

Job Details: 12/05/2025

Replaced door seal. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS8

Near Chesterland, Ohio 44026

Brian M

Job Details: 12/05/2025

Installed console gasket and valve Op test ok

We serviced a

LG DRYER

Model DLEX7900WE

Near Russell Township, Ohio 44072

Brian M

Job Details: 12/05/2025

Cx error d80 Verified code Via tech sheet and error code look up error is stating there is a air flow restriction and or vent to long Verified that vent to wall is not obstructed or smashed vent goes to roof so I can not verify air flow Customer to have it inspected

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW4

Near Painesville, Ohio 44077

Jason N

Job Details: 12/05/2025

"Cc unit will not stop filing with water, error code Customer stated, unit will continue to fill with water even when unplugged, had to shut the cold water supply off. Opened cold supply and ran manual valve tests, found cold side of inlet valve physically sticks open, continues to flow even when deactivated. Unit will need inlet valve replacement.; ordrng 1 W11614515 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Euclid, Ohio 44117

Manny

Job Details: 12/05/2025

"Cc unit not washing properly and gets stuck on wash, verified and f8e1 for long fill, found cold water valve partially turned on, turned on and good, opt test ok"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Cleveland, Ohio 44113

Marie V

Job Details: 12/05/2025

"Cc of no heat. Confirmed issue, found heater open. Replaced from T/S . Cleaned out lint from inside and blower wheel. Recommended cust having vent cleaned out. Op test ok; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Euclid, Ohio 44132

Jason N

Job Details: 12/05/2025

"Cc plug sparked at outlet when customer attempted to reset unitFound no issues with plug and receptacle, small arc mark on plug spade. Advised customer that small arcs may occur when plugging unit into a receptacle, this is normal. Plugged in unit, found unit stuck in wash cycle. Ran diagnostics, found codes f7e8 for motor module over temp and f1e2 for motor drive module over voltage. Cleared faults. Customer still had clothing load inside tube, load is large and unbalanced. Balanced load and ran Drain and Spin. Unit spin out load properly. Advised customer on load sizing and distribution as well as choosing the correct cycle for the load. Op test good."

We serviced a

GE RANGE

Model JGBP79MEB1BC

Near South Euclid, Ohio 44121

Braxton D

Job Details: 12/05/2025

"No power going to the igniter or the valve when I first arrived. Pulled out oven and checked power from the control and it was getting 120v. Checked power at the molex going into the bake igniter and it also had 120v. Shortly after checking the molex, the bake igniter came on and lit the oven. Likely the issue was caused by a loose wire connection. Oven now preheats like normal. WB27K10008CT (control board) shows as no longer available. Wires look to be in good shape. Igniter takes a little longer than it should to get up to 3 amps but seems otherwise functional."

We serviced a

MAYTAG WASHER

Model MVW5430PBK0

Near Lorain, Ohio 44055

Angel

Job Details: 12/05/2025

"Cc that unit would just click when starting. Verified and latch was broken. Replaced latch tested and unit wouldnt drain. Checked to see if anything was clogged but there was nothing. Ordering drain pump. ; ordrng 1 W11399437 (Drain pump), used 1 W11670519 (LATCH) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMHA9019HZ04

Near Aurora, Ohio 44202

Brian M

Job Details: 12/05/2025

"Installed door , control and bulb Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEB4

Near Cleveland, Ohio 44128

Brian M

Job Details: 12/05/2025

"Installed fan and control Found new board not sending power to fan Used truck stock Op test ok 72 hours to cool ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDC300XW0

Near Cleveland, Ohio 44119

Jason N

Job Details: 12/05/2025

"Replaced drive motor. Ran dryer test cycle, good heat and tumble. Op test good."

We serviced a

MAYTAG WASHER

Model MFW9800TQ0

Near Euclid, Ohio 44123

Jason N

Job Details: 12/05/2025

"Cc Unit not draining/spinningFound small amount of standing water in tub. Ran Drain and Spin cycle. Drain is extremely slow. Removed water from unit, and pulled drain pump filter basket. Cleared debris buildup in filter. Reinstalled. Ran Rinse and Spin. Unit filled, drained and spun out properly. Op test good."

We serviced a

MAYTAG DRYER

Model MGD6205RW0

Near Kent, Ohio 44240

Bill

Job Details: 12/05/2025

"Cc unit not responding to touch, confirmed cc. Power is going to Ui, Ui is unresponsive. Ordered new Ui and Ui harness. Office to follow up as harness is out of stock.; ordrng 1 W11627521 (Ui control) and 1 W11416055 (Hmi harness)"

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Ravenna, Ohio 44266

Bill

Job Details: 12/05/2025

"Cc one burner is not sparking and oven is off in temps, confirmed cc. Ordered spark module and igniter for burner and a control and probe for oven. Oven set at 350 calibrated to 30 over, unit didnt reach 340 before clicking off and sounding it had hit temps. Follow up scheduled for 12/10.; ordrng 1 WPW10475149 (Spark module) and 1 W11453920 (F.R. Igniter) and 1 W11088878 (Control) and 1 W10833885 (Probe)"

We serviced a

WHIRLPOOL DRYER

Model WGD94HEXR0

Near Shaker Heights, Ohio 44122

Manny

Job Details: 12/05/2025

"Cc unit screeching, verified and pulley seized, replaced with TS, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 12/05/2025

"Cx start button does not work, Verified button is not functioning Needs console and control ; ordrng 1 W11612307 (Console) and 1 W11637581 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairview Park, Ohio 44126

Marie V

Job Details: 12/05/2025

"Took pop. Unit is new. Updated model and serial. Date 8/21/25. Cc that unit was not working, just making a nose. But water would not come in. Today cust tested unit, and it stared washing and working. Ran diag test cycle. It filled , drained and worked properly, no leaks or issues found at this times. Recommended to monitor. Op test ok; ordrng 1 W11460945 (Motor pump)"

We serviced a

WHIRLPOOL RANGE

Model WFES4530SZ0

Near Westlake, Ohio 44145

Marie V

Job Details: 12/05/2025

"Cc that the unit bottom drawer is coming off and not sitting properly. Confirmed issue, unit drawer is defective, will need new. Ordering front, drawer, glides and brackets. ; ordrng 1 W11516728 (Panel drawer) and 1 W10813962 (Drawer) and 2 W10838990 (Brackets)s and 2 W10807828 (Glide)s"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS20

Near Avon Lake, Ohio 44012

Marie V

Job Details: 12/05/2025

"Cc that unit panel is locked. Confirmed issue, cust said builder did appointment and cust does not have to pay for the SC. Unit shows a date of 2022. This builder offers an extra year warranty on the appliances but is out. Will need documentation for a warranty dispatch , POP or payment to be able to diagnose"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMMF330PPS00

Near North Ridgeville, Ohio 44039

David R

Job Details: 12/05/2025

"Replaced spring, table turner motor and bracket. Tested and had customer check as well. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Rootstown, Ohio 44272

Bill

Job Details: 12/05/2025

"Cc ice build up on rs evaporator, confirmed cc. Advised customer on service pointer W11767149 unit would need the kit shown in service pointer, gave estimate for repairs. Customer chose not to continue at this time.; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6200KW1

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 12/05/2025

Installed felt Op test ok

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Willoughby Hills, Ohio 44094

Brian M

Job Details: 12/05/2025

Cx unit might have drain clog and wants water lines replaced customer has plumber out to snake drain tube because she washed a rug Replaced Customer supplied lines ran drain test no clog found Advised it may have been drain line backing up Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Kirtland, Ohio 44094

Brian M

Job Details: 12/05/2025

Cx no cool Found compressor windings open Needs compressor ; ordrng 1 W11736670 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 2 W11504433 (Coupler)s and 1 W11504447 (Coupler) and 1 W10355582 (Gasket)

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Chesterland, Ohio 44026

Brian M

Job Details: 12/05/2025

Installed control Ran test bake Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 12/05/2025

"Cc of unit making a noise.have video. Confirmed issue, found gearcase failed, oil all over rotor, stator, clutch slider. Ordering parts including agitator. Also notice knob not moving to another cycle , issues with door latch.; ordrng 1 W10810403 (Latch) and 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW1

Near Cleveland, Ohio 44128

Manny

Job Details: 12/05/2025

"Cc that unit is not working, verified and motor just humming, tilted back and gearcase leaking oil and pulley cover broken, ordering gearcase, cam, belt, shifter, cap agitator and pulley cover ; ordrng 1 W10752283 (washplate) and 1 W11449840 (Gearcase) and 1 W11481722 (Shifter) and 1 W11395618 (Cap) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11409708 (Shield)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Streetsboro, Ohio 44241

Bill

Job Details: 12/05/2025

"Cc noise, confirmed cc via video. Ice building up around fan, ordered new control as the problem is not constant. Follow up scheduled for 12/10; ordrng 1 W11546690 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Amherst, Ohio 44001

Angel

Job Details: 12/05/2025

"Cc clothes still wet wont spin out completely. When I went to go test the washer on a cycle it started making a loud grinding sound. Customer then also stated that unit would always make that sound too after hearing the grinding noise. Replaced cam and actuator from truck stock. Tested unit and everything working as designed. Opt test good. ; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Mentor, Ohio 44060

Jason N

Job Details: 12/05/2025

"Cc unit not coolingChecked compressor, running. Hooked up gauges to process. Low side reading 18 in/hg, high side reading 176 psi. Found restriction in filter drier connection. Cut out filter drier and installed new drier. Pressure checked system with 150 psi of nitrogen. No leaks. Recharged system with 68g of r600a. Low side stable at 2 in/hg, good heat on discharge. Freezer starting to cool. Advised customer to allow unit to run for 24hrs before restocking. ; used 1 W11109499 (drier) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAEBC

Near Perry, Ohio 44081

Jason N

Job Details: 12/05/2025

"Cc unit not making iceAdvised customer only part left to replace would be the main control, but its not showing in stock, back ordered. Offered refund. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Thompson, Ohio 44086

Jason N

Job Details: 12/05/2025

"Cc unit not starting/cycling, quit draining Found unit tub half full of water. Plugged in unit, no drain out. Ran diagnostics, found codes f9e1 for drain problem. Checked power at drain pump, 0v. Checked power at control, good at 119v. Missing power through wire harness. Unit will need harness replaced. ; ordrng 1 W11643701 (Harns-wire)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rock Creek, Ohio 44084

Jason N

Job Details: 12/05/2025

"Cc black residue under door baseCustomer stated he wiped the residue away but was concerned that is was possible a gasket had deteriorated. Advised customer that there is no gasket under door base, and that the black residue is from food particles that get trapped under the door dam. Advised they can wipe away and run clean cycles using a dishwasher cleaning agent or white vinegar to minimize buildup from appearing."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMML550RBS01

Near Seven Hills, Ohio 44131

Bill

Job Details: 12/04/2025

"Cc. Unit damaged, confirmed cc. Called tech line received case number, techline advised customer contact W.P. Customer care. Advised customer of the same"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW1

Near Parma, Ohio 44134

Bill

Job Details: 12/04/2025

"Cc. Drain pump running, confirmed cc. Ran diagnostics auto cycle, unit started running drain pump and would not stop or advance. Ordered new control board, follow up scheduled for 12/09; ordrng 1 W11627517 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Lyndhurst, Ohio 44124

Bill

Job Details: 12/04/2025

Replaced upper and lower rollers.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near North Ridgeville, Ohio 44039

Bill

Job Details: 12/04/2025

"Replaced control, latch, harness, and pump. Calibrated and tested, opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mentor, Ohio 44060

Corina H

Job Details: 12/04/2025

CC that the washer turns on by itself. Confirmed. Ran diag F3E1 PRESSURE SYSTEM FAULT. Replaced the control. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Olmsted Township, Ohio 44138

Angel

Job Details: 12/04/2025

Cc that he started having same issue where ice maker stopped making ice and now making ice again. Verified wiring on bottom of door and looks fine. Spoke with BJ and will be ordering main board also adding ice maker again.; ordrng 1 W11566891 (Control board) and 1 W10873791 (Ice maker)

We serviced a

LG DRYER

Model DLGX3701W

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 12/04/2025

"Cc unit showing error code TE1 on every cycle. Verified and its a thermistor error. Verified vent and it was good also tried resetting unit and same issue. Ordering thermistors.; ordrng 1 AGM30045804 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Maple Heights, Ohio 44137

Angel

Job Details: 12/04/2025

Cc unit is leaking. Verified and found that unit is leaking from inlet valve and too much water pressure coming into the inlet and through the vent. Ordering fill valve assembly. ; ordrng 1 W11434044 (Fill valve assembly)

We serviced a

AMANA WASHER

Model NTW4516FW

Near Lorain, Ohio 44052

Marie V

Job Details: 12/04/2025

"When arrived cust opened door, said grandma is upstairs. Checked model, unable to read serial or model. Cst will need to contact warranty to confirm unit mdel on a letter or send cust a new label to be able to continue repair"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Avon Lake, Ohio 44012

Marie V

Job Details: 12/04/2025

"Replaced control panel, control board never used, open box. Took pics . Unit Is working properly now. Panel not locked. Preheated unit to 350*. Working properly. Op test okBrought new part (core) for return ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Avon Lake, Ohio 44012

Marie V

Job Details: 12/04/2025

"Cc that the unit set to cold and it fills with hot water, and by plumber that washer is draining too much water at once causing it to overflow. Found hoses backwards, corrected issue, and explained cust washer drain cant be regulated. Mostly issue with air vent pipe or draining of the home. Recommended calling a plumber for that issue, op test ok"

We serviced a

JENN-AIR COOKTOP ELE

Model CP320B

Near Rocky River, Ohio 44116

Marie V

Job Details: 12/04/2025

"Cc that when turn the breaker on burner does not shut off. Confirmed issue, found infinity switch failed. Will need new. Found part NLA. Called Bjto confirm. Explained cust, cust will be buying new cooktop. Op test ok; ordrng 1 71001493 (Infinite switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Brook Park, Ohio 44142

Marie V

Job Details: 12/04/2025

"Cc that the drain hose came off the sink and she got a new one to install, also thet when unit is plugged in, no lights and drain pump keeps running. Unit will need new control board. And have drain hose replaced. Replaced control board from t/s by sp S153EB. Ran diag test cycle. All workin properly op test okBrought core for return ; used 1 W11603810 (CONTROL w/CORECORECORE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS21MS3

Near North Royalton, Ohio 44133

Marie V

Job Details: 12/04/2025

"Cc that door spring broke and they heard it. Confirmed issue, found srping broken. Will need new. Cust wants todo both. Thats whats recommended. Ordering parts. Office will contact once they have eta on the part. 2 springs. ; ordrng 2 WP4162629 (Spring)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 12/04/2025

Replaced door seal. Tested unit. Op test ok

We serviced a

LG WASHER

Model WM3400CV

Near Elyria, Ohio 44035

Marie V

Job Details: 12/04/2025

"Ccthat unit shakes a lot, is over a year old but only used about 10 times. Confirmed issue, found shipping bolts still on the unit. Removed them and tested unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lorain, Ohio 44055

Marie V

Job Details: 12/04/2025

"Cc that the unit is not working. Confirmed issue, drain pump is running non stop. Cant shut the drain off. Unit has error code F3e1, will need new control board and pump. Parts under warranty, cust paid for labor and SC. ; ordrng 1 W11777413 (Control) and 1 WPW10276397 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Wellington, Ohio 44090

David R

Job Details: 12/04/2025

"Cc F0E7, cleaning code popping up. Found Technical Service Pointer #: W11564098 Clean Washer Error. States, Customer not clearing the Clean Washer warning message prior topressing and holding the start button. If the message has not beencleared, by pressing any other button, the machine will attempt tostart a clean washer cycle. If the machine has been loaded withclothes and the clean washer cycle is attempted an F0E7 errormessage will be displayed stating 'Remove Load and Restart Cycle'. Correction, Update Unit to latest software. As of right now, unit is not hooked up to WiFi, customer will need to hook unit to WiFi and download over the air updates. Giving customer number for Connected Team incase having trouble with app and remote enable on unit for any questions. I also ran a factory cycle, DLMS Calibration and a factory reset. Removed coins from washplate, replaced slider from t/s, small noise, now good. Op Test Ok. .; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Elyria, Ohio 44035

David R

Job Details: 12/04/2025

Cc no cool. Customer just moved in recently MFG Date 08/2016. Customer is going to reach out to her home warranty to see if they will get her a new one since its almost 10 years old. Temps read 35* in FZ and 50* in FF section. Found ball of ice on evap lines. Compressor running super hot and loud. Sealed system issue. Ordering compressor kit. ; ordrng 1 W11561072 (Evap harness) and 1 W10233960 (Compressor kit)

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