We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS322FDAW00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/11/2023
CC that the unit is leaking. Confirmed. Found the drain hole blocked. Found the drain tube blocked with debris. Cleared out the drain tube. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/11/2023
Replaced the pump and motor. Tested. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near North Ridgeville, OH 44039
David R
Job Details: 04/11/2023
"Replaced UI. 3rd time that this has happened. Checked over and didnt see any broken wires, no components that could be causing any issues. All buttons work. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED6200SW0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 04/11/2023
"CC that the unit is not heating. Confirmed. Found the thermal fuse and the heater open. Replaced the parts from t/s. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Tested. Opt test ok. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Oberlin, OH 44074
David R
Job Details: 04/11/2023
"Cc unit not draining well. Found drain hose installed wrong, crimped, took picture. Corrected to correct position. Ran unit, draining correctly. Op Test Ok."
We serviced a
GE RANGE
Model JB640D5RBB
Near South Euclid, OH 44121
Jason N
Job Details: 04/11/2023
"Cc unit oven lamp receptacle broke while trying to change bulb Confirmed receptacle will need replaced. Quoted customer, ordering receptacle. ; ordrng 1 WB08T10026 (Receptacle)"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Cleveland, OH 44110
Joe O
Job Details: 04/11/2023
"Cc: not heating, continuously runningFound door switch broken. Found thermal cut off open. Found venting smashed shut. Advised customer to replace venting. Needs thermal cut off and door switch; ordrng 1 W10900067 (cutoff-tml) and 1 WPW10569603 (switch-dor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Eastlake, OH 44095
Joe O
Job Details: 04/11/2023
"Cc: off balance, not startingAdvised customer of 2 step start process. Ran drain and spin. Unit well balanced p. Advised customer how to pause and adjust clothing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB01
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/11/2023
"Cc unit ice maker not workingFound ice maker stuck in mid cycle, will not index, good power into ice maker when door switch is made. Replaced ice maker using truck stock. Ran manual ice maker cycle test, ic emailer indexed properly and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Highland Heights, OH 44143
Jason N
Job Details: 04/11/2023
"Cc unit not starting Ran diagnostics, unit HMI shut off after a few seconds. Turned tones OFF. Ran diagnostics again, no codes stored. Ran auto test, no tumble or spin during cycle. Unit then powered off. Unit will need main control ACU replaced. Customer declined repair, estimate only. ; ordrng 1 W11322903 (ACU)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mentor, OH 44060
Jason N
Job Details: 04/11/2023
"Cc unit is getting cold, ff section is fine, freezer is too warmCustomer stated unit has been getting cold, but freezer is not freezing things hard and ice maker is not working. Checked pressures, found low side reading 10 in/hg vacuum , little bit low for r600. Added r600a to system until pressures read vacuum of 1 in/hg. Advised customer to monitor temperatures and ice maker operation. If temperatures drop to proper levels and ice maker still does not cycle, advised him he may have to power cycle unit(unplug and plug back in) to clear ice maker fault."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Mentor, OH 44060
Joe O
Job Details: 04/11/2023
"Cc: not coolingFound temps at 55 degrees. Found ball of ice on cap tube. Needs compressor, evaporator, and drier; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Painesville, OH 44077
Jason N
Job Details: 04/11/2023
"Cc unit coding f9e0 when using the cooktopDuplicated issue while turning on a burner, good spark and ignition, within 10 seconds, unit display faults for f9e0 mis wired. Checked all wiring in to unit. All checked good, voltage and polarity are correct. Ran bake test cycle, unit heated properly for 10 minutes, no issues. Called wp techline, Rich, check wires around main control for possible interference when spark module fires. Moved ignition harness from away from main control, retested, op test no good, same result. Recommend replacing MRC main control for being too sensitive when spark module fires, causing false mis wire code; ordrng 1 W11099721 (Main control)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Painesville, OH 44077
Joe O
Job Details: 04/11/2023
"Cc: long dry times, no lint build up in screenFound very little heat transfer through venting. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found very little air flow to outside venting. Needs vent cleaned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lorain, OH 44053
Gabriel P
Job Details: 04/11/2023
"Found power supply not sending voltage ordering ; ordrng 1 W10804160 (Power supply), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Conneaut, OH 44030
Dan H
Job Details: 04/11/2023
"Customer complaint that unit is not washing properly, ran diagnostics no error codes found, ran manual test cycle, lid lock, valves open, unit agitates and spins, started normal wash cycle, unit filled and began agitating, , unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Andover, OH 44003
Dan H
Job Details: 04/11/2023
"Customer complaint that unit is not starting, confirmed, no response from user interface , found no power to control, pushed plug into outlet, control and user interface powered up, ran test cycle, all components working, can see visible burn marks inside outlet, advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL DRYER
Model WGD4900XW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/11/2023
"Found roller bearings broken replace dryer kit,opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Jefferson, OH 44047
Dan H
Job Details: 04/11/2023
"Customer complaint that unit is not drying properly, unit is not heating, found thermal cut off open, unit needs new thermal cut off ; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Geneva, OH 44041
Dan H
Job Details: 04/11/2023
"Customer complaint that unit is not heating, Confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C6XYY04
Near Avon, OH 44011
Gabriel P
Job Details: 04/11/2023
Found unit low refrigerant and evaporator leaking gave estimate notice there is warranty on all parts only but gave estimate ; ordrng 1 WPW10466675 (Compressor) and 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXT02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/11/2023
Found icemaker line crack ordering ; ordrng 1 WPW10279882 (Hose)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near North Royalton, OH 44133
Marie V
Job Details: 04/11/2023
Cc that the agitator is broken. Confirmed. Replaced agitator. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2023
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (), 1 W10890102 (Lokring), 1 W10890131, and 1 W10890121 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/11/2023
Show customer of what to do when ice getting sham also show him and old service pointer about that same issue advise to use same size cup that fits to engage paddle and allow lever to open all the way
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Westlake, OH 44145
Marie V
Job Details: 04/11/2023
"Cc that unit is leaking. Stared unit, and ran diag and auto test, no leaks, stared a cycle while unit filling up verify for water leaks, found nothing on unit, found a leak at the sink by the washer. Showed cust. Op test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Westlake, OH 44145
Gabriel P
Job Details: 04/11/2023
Everything in unit working good but cover melted maybe some thing must to overheat and cause plastic to melt she needs plastic cover but she will order it her self Abbe
We serviced a
MAYTAG RANGE
Model MGR7662WS2
Near Mentor, OH 44060
Dan H
Job Details: 04/11/2023
"Installed new hinges, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Avon, OH 44011
Gabriel P
Job Details: 04/11/2023
"Found tape on condenser fan grinding remove,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB850yw0
Near Solon, OH 44139
Jason N
Job Details: 04/10/2023
"Installed bearing kit. Rain auto test and manual spin test, all functions passed. No abnormal sounds heard. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44113
Joe O
Job Details: 04/10/2023
Installed gasket. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/10/2023
Found a cooking cover covering the pan hose where heat comes out correctly issue unit working as design
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Painesville, OH 44077
Dan H
Job Details: 04/10/2023
"Customer complaint that right rear element is not working, confirmed, unit needs new right rear infinite switch ; ordrng 1 WP3148953 (Infinite switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Orwell, OH 44076
Brian M
Job Details: 04/10/2023
Installed valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW
Near Cleveland, OH 44102
Angel
Job Details: 04/10/2023
Cc that unit was laid down on the ground when delivered and when it was plugged in it started making loud humming noise which lasted like a day. Explained to customer by laying down the unit and not letting the oil in the compressor settle before plugging it on couldve cause the sound but as of now unit is not making the sound since Saturday and its cooling perfectly.
We serviced a
GE REFRIGERATOR
Model ZIF36NMBLH
Near Burton, OH 44021
Brian M
Job Details: 04/10/2023
Cc unit leaking Found drain pan clogged Cleared and dumped hot water down tube to make sure it was cleared OP Test Ok Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Royalton, OH 44133
Gabriel P
Job Details: 04/10/2023
"Ran diagnostic but everything working as design no error found,opt test ok"
We serviced a
MAYTAG DRYER
Model Medb765fw0
Near Garrettsville, OH 44231
Brian M
Job Details: 04/10/2023
Installed motor and blower and housing OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Cleveland, OH 44112
Dan H
Job Details: 04/10/2023
"Installed new suspension, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Kirtland, OH 44094
Dan H
Job Details: 04/10/2023
"Customer complaint that unit is not spinning properly, ran diagnostics no error codes found, Ran test cycle, lid locked , valves opened, unit agitates and spins, unit drains, suspension is good, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Newburgh Heights, OH 44105
Corina B
Job Details: 04/10/2023
"CC that there was a spill and they lifted the cooktop, did not know that lines were attached. Knobs are broken and the oven only has 1 rack in the bake and broil. Removed the burner heads, no broken gas lines. Tested no leaks. Advised Cust there is only 1 rack per oven and the broil. Will need a new knob. Cust can install part; ordrng 1 WPW10339442 (Knob)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44111
Angel
Job Details: 04/10/2023
Cc that they keep having the issue where the FoE7 error code keeps popping up randomly and they have to reset unit for it to work. Since they keep having the issue will be ordering ui and main board also recommended them to connect unit to wifi.; ordrng 1 W11567712 (Main board) and 1 W11478524 (Ui)
We serviced a
GE DISHWASHER
Model GDT580SMF5ES
Near Cleveland, OH 44113
Angel
Job Details: 04/10/2023
Replaced tube seal opt test good. Before I left customer stated unit was not heating tested unit and it was heating also showed customer how to clean and keep filter clean also recommended to prime hot water before starting unit and to use rinse aid as well.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44125
Corina B
Job Details: 04/10/2023
"CC that the unit is not draining. Confirmed. Removed the water from the tub. Replaced the drain pump. Tested, good. Ran a calibration. Started a cycle with clothes. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Cleveland, OH 44129
Marie V
Job Details: 04/10/2023
"Cc that unit is making a noise when it starts washing. Ran diag, no error codes, ran auto test, heard the noise, found a penny in the agitator area, removed and tested again, working as designed, explain few things to cust about unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Middleburg Heights, OH 44130
Marie V
Job Details: 04/10/2023
"Cc that the freezer temp is fluctuating a lot, that ice cream gets soft the gets hard again. When arrived too temps freezer is from 2* to 16*, and fresh food section is at 43*. Took freezer evaporator cover off , took pics, full frost pattern, set unit to defrost, it stared working, defrosting all the way, but unit has a long defrost. unit will need controls and thermistor . Office will contact once they have eta on the part.; ordrng 1 W11249952 (Fan harness) and 1 WPW10675033 (Control) and 1 W11330971 (Panel)"
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Cleveland, OH 44114
Joe O
Job Details: 04/10/2023
"Cc: not cooling ff sectionFound ff evap fan not running. Needs updated fan and software update; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR24X27948 (refrigerator fresh f) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Olmsted, OH 44070
Marie V
Job Details: 04/10/2023
"Cc that the lights are not working, confirmed, ice maker and temps are good. Found that fresh food section light is not working. Replaced from T/S surplus. Op test ok; ordrng 1 W11462342 (Led)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Rocky River, OH 44116
Marie V
Job Details: 04/10/2023
Cc that the unit is making a loud noise coming from refrigerator. Confirmed. Found damper motor is getting worse. Unit will need new damper motor. ; ordrng 1 WPW10594329 (Damper)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Avon Lake, OH 44012
Marie V
Job Details: 04/10/2023
"Cc that the freezer door is not closing all the way causing frost in freezer and that the water dripping has been working better. Explain cust for the water that if working with the water pipes i the home if they get air inside will cause unit to drip sometimes, also corrected door by getting ride of ice and extra grease that manufacture added to the reels. No door closes properly, added petroleum jelly to help gasket stick. Advice not to open door for at least one hour. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/10/2023
Found L1 to L2 no voltage advise to get a electrician opt test ok
We serviced a
GE REFRIGERATOR
Model 7IS36NRB
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/10/2023
Cc unit was not cooling Unit is functioning properly at this time could not duplicate issueUnit is approximately 30 years old R12 system Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/10/2023
"Replace heating element,opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS04
Near University Heights, OH 44118
Brian M
Job Details: 04/10/2023
Cc unit not powering on Found thermal fuse open Needs fuse ; ordrng 1 WPW10545255 (fuse-thrml) and 1 WP4449751 (thrmst-fix)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near University Heights, OH 44118
Brian M
Job Details: 04/10/2023
Cc unit not defrosting Needs control according to tech bulletin but also Ibe seen issues with heater Needs both ; ordrng 1 W11546609 (Control) and 1 W11650659 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Columbia Station, OH 44028
Gabriel P
Job Details: 04/10/2023
"Replace pump assembly,and ran diagnostic test pass,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Grafton, OH 44044
Gabriel P
Job Details: 04/10/2023
"Replace control and motor and shifter,opt test ok"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Chardon, OH 44024
Dan H
Job Details: 04/10/2023
"Customer complaint that unit is not washing properly or drying, started normal wash cycle, unit filled, wash motor started , incoming water temperature at 78 degrees, heater is not working, control is sending 120 vac, unit needs new heater and tco ; ordrng 1 WD21X27402 (Tco/harness) and 1 WD05X30298 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WASHER
Model 11092573210
Near Beachwood, OH 44122
Brian M
Job Details: 04/10/2023
"Cc of click noise and unit not spinning Found gearcase leaking water and oil, motor is rusted to the point its missing pieces, drain pump leaking, ; ordrng 1 285753A (coupling,motor) and 1 WP661600 (drive motor) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 WP3363394 (drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Valley View, OH 44125
Corina B
Job Details: 04/10/2023
"CC that there is a loud noise when filling. Started a cycle with clothes. Found the pipes are hammering. Advised Cust to get hammer arrestors, to reduce the noise. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Oberlin, OH 44074
Gabriel P
Job Details: 04/10/2023
Found unit not advancing notice when it try to sense the load it shut off then restart the hall process again and it wont do nothing replace shifter and capacitor and still doing same thing ordering motor and control ; ordrng 1 W11603810 (Control) and 1 W10890624 (Motor)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near South Euclid, OH 44121
Brian M
Job Details: 04/10/2023
Cc unit not functioning properly Customer showed pop Ran unit is functioning properly
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Solon, OH 44139
Corina B
Job Details: 04/10/2023
"CC that the unit does not power up, worked for awhile then stopped completely. Unit is pulled out. Confirmed. Service bulletin DD04-22. Reconnected the power 10xs not responding. Will need the main control and ui. Cust does not want to repair ; ordrng 1 WD21X31910 (Ui) and 1 WD21X24901 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/10/2023
The tub does not have the screw holes for the 3rd rack. Took pictures. Called t/l Andrew. Tub is bowing inward. Advised Cust to look at tub when arriving to make sure there is no damage and holes for the 3rd rack. Office to reschedule appointment ; ordrng 1 W11649982 (Tub)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Oberlin, OH 44074
Gabriel P
Job Details: 04/10/2023
Replace all switches and still the light stay on so replace control and still light stay on ran further diagnose and found left front burner close allowing hot surface light to come on ordering front left burner ; ordrng 1 W10823720 (Left front burner)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lorain, OH 44053
Angel
Job Details: 04/10/2023
"Cc that unit is not heating. Confirmed cc, tested unit and it will not heat. Checked power and it was good, took off bottom access panel and ohmed out the heating element and it was open will need heating element replaced. Also recommended customer to get vent cleared out because the inside of the dryer was full of lint and that had to be the cause of the heating element shorting out and will need vent replaced with a semi rigid or rigid vent she has a foil one installed at the moment. Customer stated she will get the vent taking care off and she will call back to continue repair. ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS8
Near Avon Lake, OH 44012
Marie V
Job Details: 04/10/2023
"Cc that the when running a cleaning cycle unit stared leaking from doors. Stared unit, did not added any detergent , lost of suds inside unit. Ran unit few times to get rid of suds, replaced door seal from surplus. Tested unit, no leaks. Op test ok; used 1 W11177741 (Door seal) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 04/10/2023
"There was two loops on drain hoses underneath sink re direct hose line to proper way and ran 4 test they all drain advise customer to monitor,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Conneaut, OH 44030
Dan H
Job Details: 04/10/2023
"Customer complaint that unit is beeping and saying to rotate the knob, started normal wash cycle, lid locked unit started, ran test cycle, unit completed test cycle, all components working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/10/2023
"Replaced the gear case, motor, cam and belt. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
AMANA RANGE
Model agr5330bas3
Near Cleveland, OH 44103
Joe O
Job Details: 04/10/2023
"Cc: clock and oven not workingFound clock display flashing. Not allowing selections. Found unit is receiving proper power. Needs control. ; ordrng 1 WPW10556708 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Cleveland, OH 44124
Jason N
Job Details: 04/10/2023
"Cc unit not holding temperatures in both sections Checked frost pattern on freezer evaporator, ice ball on cap tube. Tapped system, low side reading an 8 in/hg vacuum, unit has a small refrigerant leak., will need a sealed system repair. Customer is still using unit at this time, did not run a system pressure test, but most likely leak will be on FF evaporator. Quote for repair in job. Office to contact customer, if repair is approved, for next service date.; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 TJAF1200 (Tube ext), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Wickliffe, OH 44092
Joe O
Job Details: 04/10/2023
Installed gear case and belt. Ran auto test. Op test ok
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/10/2023
Installed new control. Op test good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Willowick, OH 44095
Jason N
Job Details: 04/10/2023
"Cc unit has never been run, rubber hoses may have dried and crackedInspected unit, looks brand new. Water line and drain hoses connected. Started unit into wash cycle, unit filled, and started washing. Observed for several minutes. No issues found, no leaks. Canceled to drain unit. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Mentor, OH 44060
Joe O
Job Details: 04/10/2023
Cc: long dry timesFound unit is heating and cycling heat. Found venting outside is clear. Customer stated only happens on sensing cycle. Needs moisture sensor harness. ; ordrng 1 WPW10298258 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Richmond Heights, OH 44143
Joe O
Job Details: 04/10/2023
Installed valve. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cleveland Heights, OH 44121
Corina B
Job Details: 04/10/2023
CC that the ice maker is not making ice. Confirmed. Found the ice maker turn off. Turned the ice maker on held the reset burn cycled and filled. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44135
Angel
Job Details: 04/10/2023
"Cc that no e of the burners ignite. Confirmed cc, none of the burners will spark replaced spark module tested unit opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Cleveland, OH 44125
Angel
Job Details: 04/10/2023
"Cc that it smelled like spray paint and at the kitchen than the next day the fridge got warm ice cream thawed out and popsicles as well. Took temps and ff section is at 52* and freezer is at 36*. Got to compressor and its running as should amperage was around .94amps so went to freezer and noticed that door is not closing properly both sides of door had about 1/2 gaps because one of the rails the ball bearings came apart will need rails replaced, also got to evaporator and evaporator has good frost pattern, customer stated they had a power outage so I will be ordering door rails, main board and thermistor.; ordrng 1 WPW10397636 (Left rail) and 1 WPW10397635 (Right rail) and 1 W11035836 (Main board) and 1 W10316760 (Thermistor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Perry, OH 44081
Dan H
Job Details: 04/10/2023
"Customer complaint that unit is not draining, confirmed, found drain hose clogged, unit needs new drain hose customer does not want repair ; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Columbia Station, OH 44028
Marie V
Job Details: 04/10/2023
"Cc that right front burner is not working. Confirmed found burner was not sitting properly, did not had good contact with ignitor. Corrected issue. Tested burner. Showed cust. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/10/2023
Found wire nut melted and wire of ignitor burn ordering original igniter ; ordrng 1 W11176454 (Ignitor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE0
Near Painesville, OH 44077
Dan H
Job Details: 04/10/2023
"Customer complaint that unit is not dispensing water, confirmed, found water line through door clogged, unit needs new water line; ordrng 1 218976438 (Water line)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Garfield Heights, OH 44125
Angel
Job Details: 04/10/2023
Cc that unit was not dispensing to much. Verified and unit is making ice but unit is new just got a week ago and they use a lot of ice and ice maker just had to try to keep up with them and I recommended them to let it fill up and and than start dispensing but unit has more than half a bin at the moment unit working as designed and temperatures are perfect opt test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Dorset, OH 44032
Jason N
Job Details: 04/10/2023
Installed main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland Heights, OH 44121
Joe O
Job Details: 04/10/2023
"Cc: add garment, not cyclingCustomer stated the unit will show add garment when starting cycle, and will not advance. Advised customer the add garment is there to advise the door is unlocked and ok to add if needed. Ran normal cycle unit showed add garment, started filling and washing. Found no stored error codes. Ran another normal cycle. Found unit functioning as designed. Op test okTook us used part. Box is open."
We serviced a
KENMORE DRYER
Model 11072332511
Near Strongsville, OH 44149
Marie V
Job Details: 04/10/2023
"Cc that unit is squeaking. Confirmed. Noise comes from pulley. Showed cust also belt is breaking as well. Cust will call us back if he wants to continue. He needs new washer maybe buying both at the same time. ; used 1 4392065 (DRYER REPAIR KIT), from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Cleveland, OH 44105
Angel
Job Details: 04/10/2023
Replaced latch tested unit opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36MHS01
Near Chesterland, OH 44026
Jason N
Job Details: 04/10/2023
"Cc unit freezer cold but ff is not cooling Found no airflow to ff section. Damper operation tests good. Found evaporator coils frosted up, no airflow. Switched defrost timer to defrost, checked power out from timer, checked good at 117v. Unit will need defrost bimetal replaced. Part (WP2321805) is discontinued. Unable to repair."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Newbury, OH 44065
Jason N
Job Details: 04/10/2023
Cc tablecloth got stuck under agitatorRemoved agitator and tablecloth. Installed new agitator and ran auto cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Cleveland, OH 44108
Joe O
Job Details: 04/10/2023
Installed gears. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cleveland, OH 44111
Manny
Job Details: 04/07/2023
"Cc unit leaving clothes wet at the end of cycle, ran diagnostics and found, codes F7E1 for tachometer fault, F7E7 for basket unable to reach RPM, and F0E5 for off balance load, tilted back and leaking oil from the gearcase, unit needs gearcase, cam, motor, shifter Spanner nut and belt; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve(under the 10yrs warranty for parts)) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11551646 (Spanner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Beachwood, OH 44122
Corina B
Job Details: 04/07/2023
"CC that the ice maker is not working. Confirmed. Found the bin frozen. Steamed out bin. Cycled ice maker, filled. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Strongsville, OH 44136
Angel
Job Details: 04/07/2023
"Replaced gearcase, belt, cam, shifter and agitator tested by running a rinse/spin because when its loaded is when it does the squeaking. Did not hear any squeaks opt test good."
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS350ESS00
Near Beachwood, OH 44122
Corina B
Job Details: 04/07/2023
"CC that the unit is clicking when not using it. Confirmed. Reseated the switches, no clicking. Opt test ok."
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Huntsburg, OH 44046
Jason N
Job Details: 04/07/2023
Installed heater element. Ran dryer op test. Good heat. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 04/07/2023
"Customer complaint of f9e1 error code, drain pump is working, drain hose is clear, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11410063 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Geneva, OH 44041
Dan H
Job Details: 04/07/2023
"Customer complaint that lid is not locking, confirmed, installed new lid lock, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44102
Manny
Job Details: 04/07/2023
"Cc u it tripped the breaker every cycle, verified and no codes found, ran test cycle and no issues, but the baskets spinning sluggish, tilted unit back and found gearcase leaking oil and oil on motor, cam and shifter, unit needs gearcase, pulley, motor, hub and shifter. Customer will not proceed with the repair at this time.; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11481722 (Actuator) and 1 W11283592 (motor-drve(under the 10yrs warranty for parts.)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"