We serviced a
WED5700VW0 WHIRLPOOL
Model DRYER
Near Cleveland, Ohio 44105
Dan
Job Details:
07/31/2017
Customer complaint that unit is not heating, started normal dry cycle, confirmed, unit is recieving correct power from supply, found thermal cut off physically broken(see pics), unit needs new thermal cut off kit, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF41.15) from stock, Job Cmpltd
We serviced a
596.72912200 KENMORE
Model REFRIGERATOR
Near Cleveland, Ohio 44120
Dan
Job Details:
07/31/2017
Customer complaint that unit is jot cooling, fresh food section temperature at 68 degrees, freezer section temperature at 31 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, found bimetal open and covered in ice, jumped out bimetal, defrost heater came on, unit needs new bimetal and evaporator defrosted, installed new bimetal and cleared ice, op test good ; used 1 WP10442411 (THERMOSTAT 43.93) from stock, Job Cmpltd
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Cleveland, Ohio 44104
Dan
Job Details:
07/31/2017
Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 30 degrees, evaporator fan is running, partial frost pattern on evaporator, condenser fan and compressor are running, tapped the system, found in a 10" vacuum, added half charge, frost pattern improved, unit needs new compressor, evaporator, and filter drier, unit doors are badly rusted/damaged(see pics) ; ordrng 1 12001397 (evaporator ) and 1 12001872 (compressor ), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock
We serviced a
MGDB766FW0 MAYTAG
Model DRYER
Near Mentor, Ohio 44060
Corina H
Job Details:
07/31/2017
CC that the door on unit is not shutting flush. Took pic of door. The door is closing properly. Took door apart and leveled the door. Door is closing flush with the top of door. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Moreland Hills, Ohio 44022
Chris H.
Job Details:
07/31/2017
Installed new user interface, op test good; Job Cmpltd
We serviced a
KEBS109BSS0 KITCHENAID
Model WALL OVEN
Near Chagrin Falls, Ohio 44022
Jessica Shreve
Job Details:
07/31/2017
Customer states they never received part and got a call from our office stating whirlpool wasnt paying, bake element is covered under kitchenaid 5 year parts warranty, qouted labor, spoke with gs ordering part ; schdld next appmnt for 8/4 FRI
We serviced a
MSD2542VEB01 MAYTAG
Model REFRIGERATOR
Near North Madison, Ohio 44057
Corina H
Job Details:
07/31/2017
Replaced parts listed. Compressor started. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
FRT18B5JM2 FRIGIDAIRE
Model REFRIGERATOR
Near Mayfield Heights, Ohio 44124
Corina H
Job Details:
07/28/2017
CC that the fz is not working. Cust stated the fz door was open, when this probelm occured. Checked the fz gasket no holes and is sealing properly. Evap fan is running. Ff 41 fz 17. Optest ok. Job Cmpltd
We serviced a
KSSS42QDX05 KITCHENAID
Model REFRIGERATOR
Near Elyria, Ohio 44035
Paul H.
Job Details:
07/28/2017
Cc of dispenser not stopping water flow, when arrived dispenseroperating properly, no issues found;
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICROWAVE
Near Elyria, Ohio 44035
Paul H.
Job Details:
07/28/2017
Replaced humidity sensor, tested unit with veggie sensor and a cup of water, sensor cook functioning, op test ok; Job Cmpltd
We serviced a
WRF540CWBW01 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
07/28/2017
Installed damper assy. Advised to monitor. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Parma, Ohio 44134
Brian B
Job Details:
07/28/2017
Removed stator and clutch coil. Found stator and clutch rusted and magnets in rotor rusted. Sent pics. Does not appear to be any leaking from gearcase. Sanded rotor magnets. Replaced stator and clutch coil. Ran diag. F7E8, motor over temp.. cleared code.. ran calibration and auto test. Found hot and cold water reversed. Switched hoses. Ran normal cycle. Optest ok.; Job Cmplt
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Fairview Park, Ohio 44126
Gail V.
Job Details:
07/28/2017
C that oven not holding temp. Heated oven to 350. Waited 10 min to stabilize. Temp holding at 350.. cust had already raised offset by 10 deg. Calibration is now correct. Optest ok. Advised cust on proper operation.; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FFEF3015PWB
Near Cleveland, Ohio 44135
Brian B
Job Details:
07/28/2017
Range is in unit 150. CC that self clean does not work. Started a clean cycle, 3 hrs.. Door locked and unit entered clean. All functions working. Advised customer on how to initiate a clean cycle. Optest ok. Office to bill.;
We serviced a
GB2FHDXWS08 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, Ohio 44124
Corina H
Job Details:
07/28/2017
CC that the unit is leaking and there is ice at the bottom of the fz. Found ice at bottome of fz. Special Project S38253 to replace with service kit W10619951. Used drain tube from t/s. Removed ice from drain hole with steamer. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXSB04
Near WARRENSVL HTS, Ohio 44128
Gail V.
Job Details:
07/28/2017
Reset connections, i/m started to cycle on its own, watched, unit cycled and filled, disp clogged with crushed ice, cleared, door sealing,op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD5300VW0
Near Cleveland, Ohio 44128
Robert A.
Job Details:
07/28/2017
Found t fuse open, jumped out, ran unit, good, venting cloggedReplaced fuse, op test okDo not use until venting is cleaned; used 1 WP3392519 (THERMAL FUSE1540) from stock, Job Cmpltd, s
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, Ohio 44145
Paul H.
Job Details:
07/28/2017
Replaced LED in FC, all lighting functions now, op test ok; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Bainbridge Township, Ohio 44023
Tim G.
Job Details:
07/28/2017
Complaint that the lower rack wheels keep falling off the asm. Checked and found ome wheels missing and if the customer had the wheels the mounting pin was missing. Replacing all 4 sets. ; ordrng 4 W10195416V (wheel)s, schdld next appmnt for 8/3 THU 8-11, O-
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Mantua Township, Ohio 44255
Tim G.
Job Details:
07/28/2017
Complaint that the customer sees water leaking on the ff side of the unit every now and then. Checked and found a copper line supply but the elbow of the ice line cracked. Cut cracked section out and used a john guess fitting 5/16-1/4 to repair section, op test good.; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd,
We serviced a
MDB4949SDZ MAYTAG
Model DISHWASHER
Near Elyria, Ohio 44035
Paul H.
Job Details:
07/28/2017
CC of unit powering down after a few minutes, tested unit, unit started and cycled properly, asked cust to demonstrate cycle start, observed, no issues found; Job Cmpltd
We serviced a
WRS586FIEE00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, Ohio 44055
Paul H.
Job Details:
07/28/2017
Called Techline, spoke with Dave, gave history, instructed to remove ui and optics to check wiring, upon removing UI, found harness for IM disconnected, reseated harness, tested IM, cycled properly, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, Ohio 44139
Tim G.
Job Details:
07/28/2017
Found the TT not running when the unit is on. Checked and fond the black wire to the motor to be off (probably happened when socket was replaced). Reconnected and had customer verify op. Unit op now good.; Job Cmpltd,
We serviced a
MGR5755QDW WHIRLPOOL
Model RANGE
Near Sheffield Lake, Ohio 44054
Paul H.
Job Details:
07/28/2017
, Igniter is weak, replaced from t/s, preheated to 350F, op test ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Maple Heights, Ohio 44137
Tim G.
Job Details:
07/28/2017
Complaint of not turning on or no op. Checked unit and found a stored F8E1 long/no fill. Checked valve and found screens not blocked and both valves turn on. Tested all functions and found all functions working. Possible cause could be in home electric or water supply issue. ; Job Cmpltd,
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Sheffield Lake, Ohio 44054
Paul H.
Job Details:
07/28/2017
Ran diagnostics, f0e5 off balance, ran rinse and spin with 6 large towels, No issues found, unit level, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Maple Heights, Ohio 44137
Tim G.
Job Details:
07/28/2017
Complaint that the unit doesnt work i any cycle but the quick wash cycle. Customer states that the unit starts then a "Beep Beep" follows. Tested unit on a heavy duty and found unit to fill and begin to wash. Tech noticed a lot of suds in unit and advised the customer to use no more than 2 tbls of detergent. Canceled cycle and checked for errors and found none. Let unit run self test and unit completed without error. Tech not able to duplicate issue. ; Job CmplTD
We serviced a
MSF22D4XAM01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, Ohio 44130
Chad P.
Job Details:
07/28/2017
Found ice maker has cubes in it. Cyled ice maker. Cubes not ejecting. Found heater open. Needs i.m. Assy replaced. ; ordrng 1 WPW10300022 (ICEMAKER),
We serviced a
MVWB765FW0 MAYTAG
Model LAUNDRY CENTER
Near Strongsville, Ohio 44136
Chad P.
Job Details:
07/28/2017
Ran unit through normal wash and service test mode and drain spin. No abnormal noises or operations. Leaned unit back. No signs of leaking and drive system checks good. Found shut off for utility sink appears to be leaking. Pointed out to cust. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
MDE5500AYW MAYTAG
Model DRYER
Near Gates Mills, Ohio 44040
Corina H
Job Details:
07/28/2017
CC that there is a loud noise coming from the dryer. Removed the front panel and vacuumed out the blower housing. The support rollers need to be replaced. Called GS to order part. ; ordrng 1 12001541 (bearing & roller asy 3018), schdld next appmnt for 8/4 FRI
We serviced a
MDBH979SAM1 MAYTAG
Model DISHWASHER
Near Cleveland, Ohio 44120
Dan
Job Details:
07/28/2017
Installed new user interface and handle, op test good; Job Cmpltd
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Strongsville, Ohio 44136
Chad P.
Job Details:
07/28/2017
Found unit with standing water. Selected drain cancel. Unit did drain. Adjusted drain line and added a loop under the sink. Removed kick plate and ran unit on normal wash. No leaking. Unit drained correctly. Op test ok. Advised to use as normal. If issue return please contact wpl back for service. ; Job Cmpltd
We serviced a
KSSC42QVS02 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, Ohio 44141
Chad P.
Job Details:
07/28/2017
Installed evap fan and cleared ice from intake. Advised to allow 24 hrs for normal cooling to resume. Op test ok. ; Job Cmpltd
We serviced a
MVWB450WQ1 WHIRLPOOL
Model WASHER
Near Brecksville, Ohio 44141
Chad P.
Job Details:
07/28/2017
Confirmed smell. Found debris in pump. Cleared. Op test ok.
We serviced a
KUDE20FXSS3 KITCHENAID
Model DISHWASHER
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
07/28/2017
Installed adjuster kit. Op test ok.
We serviced a
KBFS25EWMS5 MAYTAG
Model REFRIGERATOR
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
07/28/2017
Found end cap broken and fz handle loose. Tightened handle. Needs endcap replaced. ; ordrng 1 W10874836 (END CAP)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, Ohio 44133
Chad P.
Job Details:
07/28/2017
Found door is deformed on the bottom creating a gap in the seal. Apptempted to conform. No good. Needs door replaced. Advisd it will take time to get door in. ;
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, Ohio 44109
Dan
Job Details:
07/28/2017
Installed new door panel, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Fairview Park, Ohio 44126
Brian B
Job Details:
07/28/2017
CC that oven not holdig temp. Heated oven to 350. Waited 10 min to stabilize. Temp holding at 350.. cust had already raised offset by 10 deg. Calibration is now correct. Optest ok. Advised cust on proper operation.; Job Cmpltd
We serviced a
MFI2067AES WHIRLPOOL
Model REFRIGERATOR
Near Parma, Ohio 44129
Dan
Job Details:
07/28/2017
Installed new door gasket, pantry drawer track and lid, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Fairview Park, Ohio 44126
Brian B
Job Details:
07/28/2017
CC that oven not holdig temp. Heated oven to 350. Waited 10 min to stabilize. Temp holding at 350.. cust had already raised offset by 10 deg. Calibration is now correct. Optest ok. Advised cust on proper operation.; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FFEF3015PWB
Near Cleveland, Ohio 44135
Brian B
Job Details:
07/28/2017
Range is in unit 150. CC that self clean does not work. Started a clean cycle, 3 hrs.. Door locked and unit entered clean. All functions working. Advised customer on how to initiate a clean cycle. Optest ok. Office to bill.;
We serviced a
LTE5243DT3 GE
Model STACK
Near Cleveland, Ohio 44114
Dan
Job Details:
07/28/2017
Customer complaint that unit takes too long to dry, started normal dry cycle, unit is not heating, found thermal fuse open, jumped out, unit heats, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP339251915.40) from stock, Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Walton Hills, Ohio 44146
Robert A.
Job Details:
07/28/2017
Ran diognastics, off bal load, suds, ran test 52, good, op test okOfr 1023003751; Job Cmpltd,
Near Walton Hills, Ohio 44146
Robert A.
Job Details:
07/28/2017
We serviced a
MEDC200XW3 MAYTAG
Model DRYER
Near Cleveland, Ohio 44123
Corina H
Job Details:
07/28/2017
CC that the unit is not turning on. Checked the voltage at the termal block, correct. When pulling the plug saw the neutral promg is burnt. Took pic. Checked the thermal fuses all good. Cust will need an electrian for a new outlet and a new cord. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVEXVQ02
Near Garfield Heights, Ohio 44125
Robert A.
Job Details:
07/28/2017
Installed auger asm, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Garfield Heights, Ohio 44105
Robert A.
Job Details:
07/28/2017
Unit is under ext warr, cust to call them; Job Cmpltd,
Near Garfield Heights, Ohio 44105
Robert A.
Job Details:
07/28/2017
WHIRLPOOL REFRIGERATOR WRB322DMBM0 Removed ice, replaced slides, tightened frs door front, loose, leveled unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558FEZ01
Near Chester Township, Ohio 44026
Tim G.
Job Details:
07/28/2017
Found frz door not always closing correctly causing frost n frz, left closer not working, needs rails; ordrng 2 WPW10120018 (SLIDE)s, schdld next appmnt for 8/3 THU !,
We serviced a
KITCHENAID WALL OVEN
Model KOWT107ESS00
Near Independence, Ohio 44131
Tim G.
Job Details:
07/28/2017
installed new front panel and nameplate, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Bedford, Ohio 44146
Tim G.
Job Details:
07/28/2017
Complaint that the unit will power up but not start. Unit was unplugged when arrived. Applied power and set cycle, pressed abd held start key to find the unit to start up and run. Checked units error history and found a F0E5 out of balance error and a F2E1 UI stuck key. Cleared the errors and ran a key test to find all keys responding. Tested unit in a normal cycle and found the unit to power up and start. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Bedford, Ohio 44146
Tim G.
Job Details:
07/28/2017
Complaint that the unit was displaying lid locked with the lid up and the cycle wouldnt start. Checked and found the lid lock getting stuck and not fully retracting. Replaced lid lock and ran a self test and recal cycle, op test good. Customer provided POP. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; used 1 W10838613 (LATCH) from stock, Job Cmpltd, saved tckt [SdLink
We serviced a
KITCHENAID RANGE
Model KDRS505XSS01
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
07/28/2017
, Pulled upper and lower doors and cleaned the inside and outside glass, op test good. ;, Job Cmpltd, O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Chesterland, Ohio 44026
Tim G.
Job Details:
07/28/2017
Checked sump, clean, Placed cups on racks, ran unit, found wash motor just humming, no water flow, needs sumpCust to replace; ordrng 1 WPW10455261 (SUMP152.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
07/28/2017
Complaint that the gasket from the despenser has fallen out. Checked dispenser and found the gasket not installed on the door. Replaced the dispenser, op test good. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44132
Corina H
Job Details:
07/28/2017
CC that the ff door is not closing. Found the ff door seal is not touching the frame. Used steamer to steam gasket out. Door is still not hitting the frame. Removed the doors to put a washer from t/s in the ff door. The fz door is not closing properly. Used a washer to raise the fz door door is hitting the bottom of the fz frame. It needs a new hinge. Called GS to order part. ; ordrng 1 WP2166037 (hinge-door), used 2 487576 ([Alt for WP487576]) from stock, schdld next appmnt for 8/4 FRI
We serviced a
MEDX655DW1 maytag
Model washer
Near Willoughby Hills, Ohio 44092
Corina H
Job Details:
07/28/2017
CC that there is vibrationfrom a dent when it was installed. Removed the front panel checked thedrum,motor, support rollers and the idler pulley, no damage. Optest ok. ; Job Cmpltd
We serviced a
MAVT236AWW MAYTAG
Model WASHER
Near Cleveland, Ohio 44102
Dan
Job Details:
07/28/2017
Customer complaint that unit goes off balance, ran spin cycle with wet load, unit did not go off balance, unit spun out clothes, unit is operating as designed
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
07/28/2017
Replaced wash motor and pump, tested unit, no leaks, proper cycles, op test ok; Job Cmpltd,
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, Ohio 44070
Paul H.
Job Details:
07/28/2017
, Evacuated system, replaced compressor and filter drier, first drier clogged, second drier damaged at factory joint, used two from t/s, pulled 30" vaccuum, held, charged with 5.5oz of r134a, sealed system; used 2 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
GE RANGE
Model JGBP30BEA5WH
Near Cleveland, Ohio 44135
Brian B
Job Details:
07/28/2017
Found open bake igniter. Will give est. cust does not want to repair. Do not order part. Paid SC. Good for 30 days.; Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MEDC215EW1
Near Fairview Park, Ohio 44126
Brian B
Job Details:
07/28/2017
Ran machine on high with amp meter connected. 27.6 amps on L1 line, 23.5 on L2 when heater is on. Amp draw is correct. Let run on high for 10 min. Voltage at term block when machine is running is 255v. Should not trip a 30 amp breaker. Advised cust to have breaker replaced by qualified electrician. Dryer checks ok.; Job Cmpltd,
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, Ohio 44129
Chad P.
Job Details:
07/28/2017
Found damper knocking very loudly. Needs damper replaced. ; ordrng 1 WPW10594330 (DAMPER, CONTROL)
We serviced a
WHIRLPOOL DRYER
Model MDE308DAYW
Near Olmsted Township, Ohio 44138
Brian B
Job Details:
07/28/2017
Replaced listed parts. Ran test cycle. Optest ok. Drum now turning good. Checked vent.. airflow good.; Job Cmpltd,
Near Strongsville, Ohio 44149
Chad P.
Job Details:
07/28/2017
JMC8130DDB JENNAIRE Installed switches. Op test ok. ;MICROWAVE
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Cleveland, Ohio 44103
Dan
Job Details:
07/28/2017
Customer complaint that unit is not agitating, ran diagnostics found f7e5 (shifter fault) error code, ran manual test cycle, unit did not agitate, found shifter motor resistance out of range, unit needs new shifter, installed new shifter, ran recalibration cycle, op test good ; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, Ohio 44145
Brian B
Job Details:
07/28/2017
Correct address is 1480 allen dr, westlake. Checked temps. 1 freezer, 40 ff.. found left ff door not closing. Lower drawer in ff section not going in all the way, keeping door from closing. Removed deawer.Found food items behind drawer. Reinstalled drawer. Now drawer and main door closing properly. Freezer i/m container not installed properly, causing ice to go on bottom of freezer. Corrected ... used steamer to open ff i/m door as it was stuck shut due to main door not closing tight. Both icemakers are working. Set controls to normal. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KGST307HBS9
Near Fairview Park, Ohio 44126
Brian B
Job Details:
07/28/2017
ested bake and broiler. Both functions are working at this time. Cust said she was getting an f code periodically. If this was an f2 code, will need new glass panel.. also display is dim. Advised cust that sc is good for 30 days, and if problem reoccurs, to call us back. Approx cost to replace panel and display, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Fairview Park, Ohio 44126
Brian B
Job Details:
07/28/2017
, Found evap iced up. Machine not defrosting. No airflow to ff section. Placed into forced defrost. Heater on at 550 watts. Will need new control board. Replaced from t/s. Used steamer to defrost coil. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, Ohio 44149
Chad P.
Job Details:
07/28/2017
Found gap in freezer door seal. Conformed gasket. Advised to not open and close it for about 20 to 30 min. If issues continue please contact wpl back for service. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Brook Park, Ohio 44142
Robert A.
Job Details:
07/28/2017
Found freezer evap not frosted all the way across. Temp in freezer is 16, ff at 40. Ice building up on top of freezer evap hitting fan.. ff evap is uncoated. This is covered under special profect code S71233.. ran diag, step 4, valve working properly, no leakage into opposite evap. Will need new ff evap assembly. Allow 3 hrs for return visit.; ordrng 1 W10917531 (FF EVAP) and 1 WPW10143759 (DRIER-UV) and 1 WPW10537710 (DRIP PAN), schdld next appmnt for 8/2 WED !
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBT4
Near Chester Township, Ohio 44026
Robert A.
Job Details:
07/28/2017
Found upper spray arm broken, ran unit, wash motor making noise, cleared sump, ran again, ng needs sump asm; ordrng 1 8193983 (SPRAY ARM TOP) and 1 WPW10780877 (SUMP ASM), schdld next appmnt for 8/2 WED !,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Auburn Township, Ohio 44023
Robert A.
Job Details:
07/28/2017
Found drain pump humming, trap clear, needs pump; ordrng 1 WPW10425238 (PUMP75.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/2 WED !,
We serviced a
GE REFRIGERATOR
Model GSH22JSXASS
Near Munson Township, Ohio 44026
Robert A.
Job Details:
07/28/2017
Installed evap fan and bulb, op test okAllow 24 hrs for proper cooling; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWJA
Near Streetsboro, Ohio 44241
Robert A.
Job Details:
07/28/2017
Installed i/m, op test ok; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, Ohio 44108
Dan
Job Details:
07/28/2017
Customer complaint that power cord burned, found power cord and outlet severely burned, units terminal block is good, advised customer that they need an electrician to repair outlet and a new power cord, cord is not covered under warranty, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Maple Heights, Ohio 44137
Robert A.
Job Details:
07/28/2017
Checked svcmatters, no pointers, Ran diagnostics, no codes, found hot and cond reversed, corrected, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Pepper Pike, Ohio 44124
Robert A.
Job Details:
07/28/2017
Cust states that there were a lot of suds and unit would not drain, pressed cancel, unit drailed, ran diognastics, cold water code, after fill water 92deg, needs to be 120 deg, run hot water in sink before starting unit, excess soap in unit, cleared suds, ran diognastics again, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near Beachwood, Ohio 44122
Robert A.
Job Details:
07/28/2017
Found water tank frozen, replaced seal around i/m, defrosted tank, good flow through disp, cycled i/m, received water, op test ok; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Mayfield Heights, Ohio 44124
Robert A.
Job Details:
07/28/2017
Ran diagnostics, off bal , ran recal cycle, good, found piece of foam under unit causing guard to hit pully, removed, op test ok; Job Cmpltd,
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Highland Heights, Ohio 44143
Robert A.
Job Details:
07/28/2017
Complaint, not cleaning dishes, Ran unit, water temp at fill 85 deg, good water flow through spray arms, unit working correct Need to run hot water in sink until hot before starting unitOp test ok; Job Cmpltd, s
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
07/28/2017
CC that the is a white residue on the clothing. Advised cust to throw the detergent pods or to use 1-2 tablespoons of detergent into the tub as the washer is filling and the clean the washer with affresh or vingear. Checked in between tub and basket. To run an extra rinse cycle. Ran diag no codes, ran test 51 auto and test 52 calbration. Optest ok. ; Job Cmpltd
We serviced a
KFIS29BBMS00 KITCHENAID
Model REFRIGERATOR
Near Beachwood, Ohio 44122
Dan
Job Details:
07/28/2017
Installed new deli drawer control, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB3
Near Deerfield Township, Ohio 44411
Tim G.
Job Details:
07/28/2017
Complaint that the unit isnt cleaning or the unit doesnt have enough pressure. Tested unit and found unit to fill and then start to wash. Let unit continue with the cycle and found unit to start the second fill and then the valve open up causing the water flow to stop causing the unit to not wash. Replaced the valve, op test good. Instructed customer on detergent usage, running the water the sink first and proper loading. ; used 1 W10648041 (VALVE-INLT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Deerfield Township, Ohio 44411
Gail V.
Job Details:
07/27/2017
Complaint that the unit doesnt cool in the ff section only in the fz. Checked unit and tried to enter diagnostics and found the control not letting tech. Unplugged unit to reset and tried again. Tried to enter diagnostics again and this time entry was good. Went to step 4 and found heater to turn on and pull 3 amps indicating that all defrost functions are working. Unit needs control. ; ordrng 1 W11039821 (CONTROL BOX), schdld next appmnt for 8/2 WED 8-11,
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Ravenna, Ohio 44266
Tim G.
Job Details:
07/27/2017
Complaint of loud sound when running. Checked unit and found the rt roller to have no rubber on it. Quoted customer for repair and replaced both, op test good. ; used 1 349241T (ROLLER KIT) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Mogadore, Ohio 44260
Tim G.
Job Details:
07/27/2017
Complaint that the unit is making a loud sound in the spin cycle. Tested a spin cycle and found the pulley grinding on the splutch. Checked and found damage to splutch and pulley. Replaced both, op test ng unit still rubbing. Checked and found the internal shaft of the gearcase sagging causing the issue. Unit needs gearcase. ; ordrng 1 W10806333 (gearcase), used 1 W10721967 (PULLEY) from stock, schdld next appmnt for 8/2 WED !,
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Ravenna Township, Ohio 44266
Tim G.
Job Details:
07/27/2017
Complaint that the unit is very loud in the spin cycle and that it adds time to the cycle. Checked and found the cause of the sound and the adding of time is due to the rear tub bearing. Unit needs the rear tub half w/ bearing and the inner basket. Please request extra labor ( unit is on a ped and in a very small room).; ordrng 1 WH01X21994 (seal oring) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion), schdld next appmnt for 8/2 WED ! [***],
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
07/27/2017
Complaint of a abnormal sound when running. Checked and found the sound in question coming from the idler pulley. Replaced the pulley, op test good. ; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd, O-emld
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Streetsboro, Ohio 44241
Gail V.
Job Details:
07/27/2017
Complaint that the unit will not power up and or run. Checked unit and found a 3 prong cord with unit and the terminal block setup for a 4 prong cord (nutral moved from case). Applied power between L1 and N and found the unit to turn o and run with out problems. Unit working ok and ready for resale. ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEP11
Near Aurora, Ohio 44202
Tim G.
Job Details:
07/27/2017
Complaint that the unit is still leaking water and forming ice. Checked and found the uce maker in mid cycle and watched. Found the ice maker to leak when filling. Replaced the ice maker and cycled, op test good no leaks. Cleared all the ice, op test good. No need for tech to contact techline as problem was identified at the time of arrival. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSHF6PGZBEBB
Near Chagrin Falls, Ohio 44023
Tim G.
Job Details:
07/27/2017
Complaint that the unit will not make ice. Checked unit and found the ice maker on but the fill tube frozen solid. Cleared the ice in the fill tube and let ice maker cycle. Found the unit to cycle but the water to seap when valve closes. Unit needs the water valve. ; ordrng 1 WR57X10032 (valve,water), schdld next appmnt for 8/2 WED !,
We serviced a
MAYTAG REFRIGERATOR
Model MBR2256KES6
Near Bainbridge, Ohio 44023
Tim G.
Job Details:
07/27/2017
Complaint that the unit leaks water for the fz section. Checked and found the unit not draining when in defrost due to old style duckbill drain. Quted customer for repair and replaced duckbill with drain kit, cleared the ice and the drain, op test good. Part is at no charge to the customer per whirlpool. ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
MDBH949PAB1 MAYTAG
Model DISHWASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
07/27/2017
Replaced the vent. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY01
Near Bainbridge, Ohio 44023
Tim G.
Job Details:
07/27/2017
Complaint that the unit will make ice but not dispense. Checked unit and found the flapper to open but the motor to not run. Checked and found 4 broken wires and the bottom fz door hinge. Quoted customer for repair and soldered the wires back together, op test good. ; , Job Cmpltd,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Mentor, Ohio 44060
Corina H
Job Details:
07/27/2017
Replaced the wheel. Ran unit, no noise. Optest ok. ; Job Cmpltd
We serviced a
110.45986400 KENMORE
Model WASHER
Near Strongsville, Ohio 44149
Chad P.
Job Details:
07/27/2017
Found unit not draining. Cleaned out pump catch. Op test ok. ; Cllctd $190.03 CC Ref # 782407958, Job Cmpltd,
We serviced a
417.99570110 KENMORE
Model DRYER
Near Geneva, Ohio 44041
Jeff M
Job Details:
07/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
110.20956993 KENMORE
Model WASHER
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
07/27/2017
nstalled new part unit op tested good ; Job Cmpltd,
