We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, OH 44070
Angel
Job Details: 04/11/2023
Replaced all parts cycled ice maker and made sure it would fill opt test good. Also freezer light was out had one in truck stock replaced module opt test good.; used 1 W10695459 (LED MODULE) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Highland Hills, OH 44128
Marie V
Job Details: 04/11/2023
"Cc that the unit does not heats. Confirmed. Verify power at the outlet, is good, found l2 on terminal block on unit burned. Unit will need new terminal and power cord. Replaced both from T/S, tested unit, heating up properly. Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Garfield Heights, OH 44125
Marie V
Job Details: 04/11/2023
"Cc that the unit shut off by it self. Temp inside unit is rising, nothing is working. Kitchen was remodeled. Set pad on floor, pulled unit forward, unit it came back on. Comrpessor running. Found that outlet was installed on the side of the refrigerator, when it was pushed back it removed the plug. Showed cust. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, OH 44266
Brian M
Job Details: 04/11/2023
Cc unit not advancing Found cold valve clogged Replaced valve OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Cleveland, OH 44135
Angel
Job Details: 04/11/2023
Cc that unit will work sometimes and sometimes he will have to reset it to get unit to finish cycle. Ran diagnostics and found error code F0E7 load detected in clean cycle also Checked in serviceMatter and found a service pointer where the washer will not function properly because of the F0E7 error code and unit has to be connected to wifi to be updated to fix issue. Explained to customer and customer doesnt have wifi so I recommended them to call Whirlpool to see if they can help them out or send them an updated board so we can replace the old one.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Brooklyn, OH 44144
Angel
Job Details: 04/11/2023
Replaced deli drawer board and to rails in freezer opt test good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lakewood, OH 44107
Angel
Job Details: 04/11/2023
Cc that when they try to start a cycle it will give them the time of the cycle and than start sensing and it will just drop to 0 and beep like its done. Ran diagnostics no error codes tried doing a spin and agitation in diagnostics and passed. Looked underneath washer everything looked good even took off capacitor to make sure it was good and it had 49.65 uf out of 50uf. Customer gave me some towels to test it on a quick wash which that was where they state it did it and it was washing and filling perfectly fine cannot duplicate issue. Recommended customer to monitor for now and if anything to give us a call back.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Aurora, OH 44202
Brian M
Job Details: 04/11/2023
"Cc icemaker leaking Crack in ice maker, also found led out Needs icemaker and led replaced ; ordrng 1 W10886939 (icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 W10695459 (module)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Aurora, OH 44202
Brian M
Job Details: 04/11/2023
"Replaced wheel OP Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Lakewood, OH 44107
Angel
Job Details: 04/11/2023
Cc that unit is not draining. Tested unit and confirmed will not drain. Removed drain pump and found a can tab blocking the impellers causing it not to drain removed it and cleared all debris reinstalled drain pump tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Angel
Job Details: 04/11/2023
Cc that unit is not draining. Ran diagnostics and found error code F7E6 motor fault. Tested the drain and unit is draining fine tried to do a spin and it wouldnt looked underneath and found the motor plug disconnected connected it back up and tested unit again opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/11/2023
Cc unit not draining Drain pump not pumping water needs pump Customer said door is unlocked to make the repair ; ordrng 1 W10919003 (pump-water)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Pepper Pike, OH 44124
Jason N
Job Details: 04/11/2023
"Cc unit not spinning/draining, not washing clothesRan entitlement, unit is under 60mo. Warranty.Ran diagnostics, found codes f7e6 for motor circuit open, f7e1 for tachometer missing or wrong signal and f0e3 for overload. Cleared codes and ran auto test cycle. Found unit did not shift into agitation. Checked under unit, found splutch melted and separated. Replaced using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS517STT0
Near Lakewood, OH 44107
Angel
Job Details: 04/11/2023
"Cc that unit was not draining. Confirmed cc, unit will not drain had to take apart unit to get to the coin catch removed hose and had to use my shop vac to remove water found coin catch completely clogged with hair and lint cleaned catch reinstalled all parts tested unit opt test ok."
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS
Near Hiram, OH 44234
Brian M
Job Details: 04/11/2023
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44108
Manny
Job Details: 04/11/2023
"Cc unit not spinning, verified and unit not spinning or agitating, unit needs motor cap and shifter,; ordrng 1 W11026785 (Motor) and 1 W11395618 (Cap) and 1 W11481722 (Shifter)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Parma, OH 44134
Marie V
Job Details: 04/11/2023
"Cc that unit is less than a year old and that the top is damage, with stains and or something that looks like rust. Took pics, set part. Will have to wait for warranty to approve repair ; ordrng 1 W11441000 (Cooktop)"
We serviced a
GE REFRIGERATOR
Model GZS22IYNPHFS
Near Beachwood, OH 44122
Manny
Job Details: 04/11/2023
"Steamed evap, replaced fan and heater, advise customer to allow 24to 48 hours for temps to equalize,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bentleyville, OH 44022
Manny
Job Details: 04/11/2023
"Cc unit not cooling, verified and no power on UI, removed UI and check voltage, voltage is fluctuating from 4.2Vac to over voltage per my meter, spoke to BJ he said to check compressor with the tester, compressor starts, main control keeps clicking, unit needs main control; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ0
Near Chagrin Falls, OH 44022
Manny
Job Details: 04/11/2023
"Replaced evap fan, fan came on and good airflow to Ff, opt test ok, advise customer to allow 48 to 72 hours for temps to equalize in ff."
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ02
Near Avon, OH 44011
Angel
Job Details: 04/11/2023
"Cc that unit was not leveled properly and ff section door was squeaking when opening and closing door. Confirmed cc, found doors not aligned properly and ff section door squeaking, leveled doors with legs and had to remove ff section door to grease the cam because it was completely dry causing it to squeak reinstalled door after greasing the cam tested door opt test good."
We serviced a
GE REFRIGERATOR
Model ZISB42DYA
Near Novelty, OH 44072
Brian M
Job Details: 04/11/2023
"Cc unit not cooling well Middle is warm Removed top of built in found condenser fan not running Spun by hand and it started Advised on fan replacement ; ordrng 1 WR60X187 (motor,cond.fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model CSHS6UGZBSS
Near Shaker Heights, OH 44120
Manny
Job Details: 04/11/2023
"Cc unit no cooling, verified and evap fan not running, unit needs evap fan assembly.; ordrng 1 WR60X10307 (mtr dc evap fan asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV350AEW/XAA
Near Shaker Heights, OH 44122
Manny
Job Details: 04/11/2023
"Cc unit made a noise and was smelling like burnt, verified and unit has power but wont start, took apart and found belt and pulley broken and rollers hard, replaced parts with TS# DESAMKIT, ran test cycle, opt test ok; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY06
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/11/2023
"CC that the unit is not making ice. Confirmed found the valve is not sending water. Ice maker is sending 120 volts to the valve. Ice maker has been running since November with no water in it. Will need a new valve and ice maker. Ice maker is still under 1 year. ; ordrng 1 WP12544124 (Valve) and 1 D7824706Q (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond Heights, OH 44143
Joe O
Job Details: 04/11/2023
"Cc: not powering onFound no indicator on control, lid locked. Popped open lid. Ohmed out pump from control. Drain pump out of range. Needs drain pump and controlCustomer does not want to repair at this time; ordrng 1 W11543994 (Control) and 1 W11399437 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wellington, OH 44090
David R
Job Details: 04/11/2023
"Replaced panel, latch and main control. Ran diagnostics, ran a normal wash to test. Good. No problems and all components working. Op Test Ok."
We serviced a
MAYTAG WALL OVEN
Model MER6755AAW
Near Columbia Station, OH 44028
David R
Job Details: 04/11/2023
"Cc unit ovens not working correctly, preheat will set but numbers will go back down. Tested elements, all at 20-30 ohms range. Tested both top/bottom oven sensors reading between 1060-1080 at 70* room temp. Found control loosing voltage, took pic of power cord. Corrosion, possible arching or voltage. Customer to replace power cord and check receptacle. If still having issues, quoted main control. ; ordrng 1 W10769079 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Columbia Station, OH 44028
David R
Job Details: 04/11/2023
"Customer had POP 6/20/22, took pic. Cc lid not locking. Found strike broken, replaced from surplus. Tested. Good. Unit cycling and locking. Op Test Ok.; used 1 W11457841 ( Strike) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Columbia Station, OH 44028
David R
Job Details: 04/11/2023
"Unplugged unit. Replaced Lamp, tested. Good. Let customer know she can replace lamp as well, per owners manual if needed, just to unplug unit when changing light. Unit is good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KOSC504ESS01
Near Olmsted Falls, OH 44138
David R
Job Details: 04/11/2023
"Called customer. Said noise from new blower motor, also time on UI display is crooked. Ordering new motor and UI, ; ordrng 1 W10803991 (Control) and 1 WPW10176670 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Beachwood, OH 44122
Corina B
Job Details: 04/11/2023
"CC that the unit is not cooling. Confirmed. Found a ball of ice on the evaporator left corner. Will need a new evaporator and drier. Cust is calling whirlpool ; ordrng 1 W11507067 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Beachwood, OH 44122
Corina B
Job Details: 04/11/2023
"CC that the control lock turns on for the cooktop, has to reset the power to get it off because the control does not work. Pressed and held the control lock for the cooktop turns on and off. Customer was pressing the control lock for the oven and not the cooktop. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/11/2023
"CC that the doors are not even. Confirmed. Raised the feet, doors are level. Opt test ok."
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS322FDAW00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/11/2023
CC that the unit is leaking. Confirmed. Found the drain hole blocked. Found the drain tube blocked with debris. Cleared out the drain tube. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/11/2023
Replaced the pump and motor. Tested. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near North Ridgeville, OH 44039
David R
Job Details: 04/11/2023
"Replaced UI. 3rd time that this has happened. Checked over and didnt see any broken wires, no components that could be causing any issues. All buttons work. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED6200SW0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 04/11/2023
"CC that the unit is not heating. Confirmed. Found the thermal fuse and the heater open. Replaced the parts from t/s. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Tested. Opt test ok. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Oberlin, OH 44074
David R
Job Details: 04/11/2023
"Cc unit not draining well. Found drain hose installed wrong, crimped, took picture. Corrected to correct position. Ran unit, draining correctly. Op Test Ok."
We serviced a
GE RANGE
Model JB640D5RBB
Near South Euclid, OH 44121
Jason N
Job Details: 04/11/2023
"Cc unit oven lamp receptacle broke while trying to change bulb Confirmed receptacle will need replaced. Quoted customer, ordering receptacle. ; ordrng 1 WB08T10026 (Receptacle)"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Cleveland, OH 44110
Joe O
Job Details: 04/11/2023
"Cc: not heating, continuously runningFound door switch broken. Found thermal cut off open. Found venting smashed shut. Advised customer to replace venting. Needs thermal cut off and door switch; ordrng 1 W10900067 (cutoff-tml) and 1 WPW10569603 (switch-dor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Eastlake, OH 44095
Joe O
Job Details: 04/11/2023
"Cc: off balance, not startingAdvised customer of 2 step start process. Ran drain and spin. Unit well balanced p. Advised customer how to pause and adjust clothing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB01
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/11/2023
"Cc unit ice maker not workingFound ice maker stuck in mid cycle, will not index, good power into ice maker when door switch is made. Replaced ice maker using truck stock. Ran manual ice maker cycle test, ic emailer indexed properly and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Highland Heights, OH 44143
Jason N
Job Details: 04/11/2023
"Cc unit not starting Ran diagnostics, unit HMI shut off after a few seconds. Turned tones OFF. Ran diagnostics again, no codes stored. Ran auto test, no tumble or spin during cycle. Unit then powered off. Unit will need main control ACU replaced. Customer declined repair, estimate only. ; ordrng 1 W11322903 (ACU)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mentor, OH 44060
Jason N
Job Details: 04/11/2023
"Cc unit is getting cold, ff section is fine, freezer is too warmCustomer stated unit has been getting cold, but freezer is not freezing things hard and ice maker is not working. Checked pressures, found low side reading 10 in/hg vacuum , little bit low for r600. Added r600a to system until pressures read vacuum of 1 in/hg. Advised customer to monitor temperatures and ice maker operation. If temperatures drop to proper levels and ice maker still does not cycle, advised him he may have to power cycle unit(unplug and plug back in) to clear ice maker fault."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Mentor, OH 44060
Joe O
Job Details: 04/11/2023
"Cc: not coolingFound temps at 55 degrees. Found ball of ice on cap tube. Needs compressor, evaporator, and drier; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Painesville, OH 44077
Jason N
Job Details: 04/11/2023
"Cc unit coding f9e0 when using the cooktopDuplicated issue while turning on a burner, good spark and ignition, within 10 seconds, unit display faults for f9e0 mis wired. Checked all wiring in to unit. All checked good, voltage and polarity are correct. Ran bake test cycle, unit heated properly for 10 minutes, no issues. Called wp techline, Rich, check wires around main control for possible interference when spark module fires. Moved ignition harness from away from main control, retested, op test no good, same result. Recommend replacing MRC main control for being too sensitive when spark module fires, causing false mis wire code; ordrng 1 W11099721 (Main control)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Painesville, OH 44077
Joe O
Job Details: 04/11/2023
"Cc: long dry times, no lint build up in screenFound very little heat transfer through venting. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found very little air flow to outside venting. Needs vent cleaned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lorain, OH 44053
Gabriel P
Job Details: 04/11/2023
"Found power supply not sending voltage ordering ; ordrng 1 W10804160 (Power supply), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Conneaut, OH 44030
Dan H
Job Details: 04/11/2023
"Customer complaint that unit is not washing properly, ran diagnostics no error codes found, ran manual test cycle, lid lock, valves open, unit agitates and spins, started normal wash cycle, unit filled and began agitating, , unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Andover, OH 44003
Dan H
Job Details: 04/11/2023
"Customer complaint that unit is not starting, confirmed, no response from user interface , found no power to control, pushed plug into outlet, control and user interface powered up, ran test cycle, all components working, can see visible burn marks inside outlet, advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL DRYER
Model WGD4900XW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/11/2023
"Found roller bearings broken replace dryer kit,opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Jefferson, OH 44047
Dan H
Job Details: 04/11/2023
"Customer complaint that unit is not drying properly, unit is not heating, found thermal cut off open, unit needs new thermal cut off ; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Geneva, OH 44041
Dan H
Job Details: 04/11/2023
"Customer complaint that unit is not heating, Confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C6XYY04
Near Avon, OH 44011
Gabriel P
Job Details: 04/11/2023
Found unit low refrigerant and evaporator leaking gave estimate notice there is warranty on all parts only but gave estimate ; ordrng 1 WPW10466675 (Compressor) and 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXT02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/11/2023
Found icemaker line crack ordering ; ordrng 1 WPW10279882 (Hose)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near North Royalton, OH 44133
Marie V
Job Details: 04/11/2023
Cc that the agitator is broken. Confirmed. Replaced agitator. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2023
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (), 1 W10890102 (Lokring), 1 W10890131, and 1 W10890121 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/11/2023
Show customer of what to do when ice getting sham also show him and old service pointer about that same issue advise to use same size cup that fits to engage paddle and allow lever to open all the way
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Westlake, OH 44145
Marie V
Job Details: 04/11/2023
"Cc that unit is leaking. Stared unit, and ran diag and auto test, no leaks, stared a cycle while unit filling up verify for water leaks, found nothing on unit, found a leak at the sink by the washer. Showed cust. Op test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Westlake, OH 44145
Gabriel P
Job Details: 04/11/2023
Everything in unit working good but cover melted maybe some thing must to overheat and cause plastic to melt she needs plastic cover but she will order it her self Abbe
We serviced a
MAYTAG RANGE
Model MGR7662WS2
Near Mentor, OH 44060
Dan H
Job Details: 04/11/2023
"Installed new hinges, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Avon, OH 44011
Gabriel P
Job Details: 04/11/2023
"Found tape on condenser fan grinding remove,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB850yw0
Near Solon, OH 44139
Jason N
Job Details: 04/10/2023
"Installed bearing kit. Rain auto test and manual spin test, all functions passed. No abnormal sounds heard. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44113
Joe O
Job Details: 04/10/2023
Installed gasket. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/10/2023
Found a cooking cover covering the pan hose where heat comes out correctly issue unit working as design
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Painesville, OH 44077
Dan H
Job Details: 04/10/2023
"Customer complaint that right rear element is not working, confirmed, unit needs new right rear infinite switch ; ordrng 1 WP3148953 (Infinite switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Orwell, OH 44076
Brian M
Job Details: 04/10/2023
Installed valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW
Near Cleveland, OH 44102
Angel
Job Details: 04/10/2023
Cc that unit was laid down on the ground when delivered and when it was plugged in it started making loud humming noise which lasted like a day. Explained to customer by laying down the unit and not letting the oil in the compressor settle before plugging it on couldve cause the sound but as of now unit is not making the sound since Saturday and its cooling perfectly.
We serviced a
GE REFRIGERATOR
Model ZIF36NMBLH
Near Burton, OH 44021
Brian M
Job Details: 04/10/2023
Cc unit leaking Found drain pan clogged Cleared and dumped hot water down tube to make sure it was cleared OP Test Ok Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Royalton, OH 44133
Gabriel P
Job Details: 04/10/2023
"Ran diagnostic but everything working as design no error found,opt test ok"
We serviced a
MAYTAG DRYER
Model Medb765fw0
Near Garrettsville, OH 44231
Brian M
Job Details: 04/10/2023
Installed motor and blower and housing OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Cleveland, OH 44112
Dan H
Job Details: 04/10/2023
"Installed new suspension, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Kirtland, OH 44094
Dan H
Job Details: 04/10/2023
"Customer complaint that unit is not spinning properly, ran diagnostics no error codes found, Ran test cycle, lid locked , valves opened, unit agitates and spins, unit drains, suspension is good, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Newburgh Heights, OH 44105
Corina B
Job Details: 04/10/2023
"CC that there was a spill and they lifted the cooktop, did not know that lines were attached. Knobs are broken and the oven only has 1 rack in the bake and broil. Removed the burner heads, no broken gas lines. Tested no leaks. Advised Cust there is only 1 rack per oven and the broil. Will need a new knob. Cust can install part; ordrng 1 WPW10339442 (Knob)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44111
Angel
Job Details: 04/10/2023
Cc that they keep having the issue where the FoE7 error code keeps popping up randomly and they have to reset unit for it to work. Since they keep having the issue will be ordering ui and main board also recommended them to connect unit to wifi.; ordrng 1 W11567712 (Main board) and 1 W11478524 (Ui)
We serviced a
GE DISHWASHER
Model GDT580SMF5ES
Near Cleveland, OH 44113
Angel
Job Details: 04/10/2023
Replaced tube seal opt test good. Before I left customer stated unit was not heating tested unit and it was heating also showed customer how to clean and keep filter clean also recommended to prime hot water before starting unit and to use rinse aid as well.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44125
Corina B
Job Details: 04/10/2023
"CC that the unit is not draining. Confirmed. Removed the water from the tub. Replaced the drain pump. Tested, good. Ran a calibration. Started a cycle with clothes. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Cleveland, OH 44129
Marie V
Job Details: 04/10/2023
"Cc that unit is making a noise when it starts washing. Ran diag, no error codes, ran auto test, heard the noise, found a penny in the agitator area, removed and tested again, working as designed, explain few things to cust about unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Middleburg Heights, OH 44130
Marie V
Job Details: 04/10/2023
"Cc that the freezer temp is fluctuating a lot, that ice cream gets soft the gets hard again. When arrived too temps freezer is from 2* to 16*, and fresh food section is at 43*. Took freezer evaporator cover off , took pics, full frost pattern, set unit to defrost, it stared working, defrosting all the way, but unit has a long defrost. unit will need controls and thermistor . Office will contact once they have eta on the part.; ordrng 1 W11249952 (Fan harness) and 1 WPW10675033 (Control) and 1 W11330971 (Panel)"
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Cleveland, OH 44114
Joe O
Job Details: 04/10/2023
"Cc: not cooling ff sectionFound ff evap fan not running. Needs updated fan and software update; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR24X27948 (refrigerator fresh f) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Olmsted, OH 44070
Marie V
Job Details: 04/10/2023
"Cc that the lights are not working, confirmed, ice maker and temps are good. Found that fresh food section light is not working. Replaced from T/S surplus. Op test ok; ordrng 1 W11462342 (Led)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Rocky River, OH 44116
Marie V
Job Details: 04/10/2023
Cc that the unit is making a loud noise coming from refrigerator. Confirmed. Found damper motor is getting worse. Unit will need new damper motor. ; ordrng 1 WPW10594329 (Damper)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Avon Lake, OH 44012
Marie V
Job Details: 04/10/2023
"Cc that the freezer door is not closing all the way causing frost in freezer and that the water dripping has been working better. Explain cust for the water that if working with the water pipes i the home if they get air inside will cause unit to drip sometimes, also corrected door by getting ride of ice and extra grease that manufacture added to the reels. No door closes properly, added petroleum jelly to help gasket stick. Advice not to open door for at least one hour. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/10/2023
Found L1 to L2 no voltage advise to get a electrician opt test ok
We serviced a
GE REFRIGERATOR
Model 7IS36NRB
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/10/2023
Cc unit was not cooling Unit is functioning properly at this time could not duplicate issueUnit is approximately 30 years old R12 system Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/10/2023
"Replace heating element,opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS04
Near University Heights, OH 44118
Brian M
Job Details: 04/10/2023
Cc unit not powering on Found thermal fuse open Needs fuse ; ordrng 1 WPW10545255 (fuse-thrml) and 1 WP4449751 (thrmst-fix)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near University Heights, OH 44118
Brian M
Job Details: 04/10/2023
Cc unit not defrosting Needs control according to tech bulletin but also Ibe seen issues with heater Needs both ; ordrng 1 W11546609 (Control) and 1 W11650659 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Columbia Station, OH 44028
Gabriel P
Job Details: 04/10/2023
"Replace pump assembly,and ran diagnostic test pass,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Grafton, OH 44044
Gabriel P
Job Details: 04/10/2023
"Replace control and motor and shifter,opt test ok"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Chardon, OH 44024
Dan H
Job Details: 04/10/2023
"Customer complaint that unit is not washing properly or drying, started normal wash cycle, unit filled, wash motor started , incoming water temperature at 78 degrees, heater is not working, control is sending 120 vac, unit needs new heater and tco ; ordrng 1 WD21X27402 (Tco/harness) and 1 WD05X30298 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WASHER
Model 11092573210
Near Beachwood, OH 44122
Brian M
Job Details: 04/10/2023
"Cc of click noise and unit not spinning Found gearcase leaking water and oil, motor is rusted to the point its missing pieces, drain pump leaking, ; ordrng 1 285753A (coupling,motor) and 1 WP661600 (drive motor) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 WP3363394 (drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Valley View, OH 44125
Corina B
Job Details: 04/10/2023
"CC that there is a loud noise when filling. Started a cycle with clothes. Found the pipes are hammering. Advised Cust to get hammer arrestors, to reduce the noise. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Oberlin, OH 44074
Gabriel P
Job Details: 04/10/2023
Found unit not advancing notice when it try to sense the load it shut off then restart the hall process again and it wont do nothing replace shifter and capacitor and still doing same thing ordering motor and control ; ordrng 1 W11603810 (Control) and 1 W10890624 (Motor)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near South Euclid, OH 44121
Brian M
Job Details: 04/10/2023
Cc unit not functioning properly Customer showed pop Ran unit is functioning properly
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Solon, OH 44139
Corina B
Job Details: 04/10/2023
"CC that the unit does not power up, worked for awhile then stopped completely. Unit is pulled out. Confirmed. Service bulletin DD04-22. Reconnected the power 10xs not responding. Will need the main control and ui. Cust does not want to repair ; ordrng 1 WD21X31910 (Ui) and 1 WD21X24901 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/10/2023
The tub does not have the screw holes for the 3rd rack. Took pictures. Called t/l Andrew. Tub is bowing inward. Advised Cust to look at tub when arriving to make sure there is no damage and holes for the 3rd rack. Office to reschedule appointment ; ordrng 1 W11649982 (Tub)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Oberlin, OH 44074
Gabriel P
Job Details: 04/10/2023
Replace all switches and still the light stay on so replace control and still light stay on ran further diagnose and found left front burner close allowing hot surface light to come on ordering front left burner ; ordrng 1 W10823720 (Left front burner)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lorain, OH 44053
Angel
Job Details: 04/10/2023
"Cc that unit is not heating. Confirmed cc, tested unit and it will not heat. Checked power and it was good, took off bottom access panel and ohmed out the heating element and it was open will need heating element replaced. Also recommended customer to get vent cleared out because the inside of the dryer was full of lint and that had to be the cause of the heating element shorting out and will need vent replaced with a semi rigid or rigid vent she has a foil one installed at the moment. Customer stated she will get the vent taking care off and she will call back to continue repair. ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"