Service History 155

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Eastlake, OH 44095

Joe O

Job Details: 05/25/2023

"Cc: rumble noiseFound damper loud. Needs damper; ordrng 1 WPW10594329 (control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JV3

Near Lorain, OH 44053

Gabriel P

Job Details: 05/25/2023

"Replace panel,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Elyria, OH 44035

David R

Job Details: 05/25/2023

"Replaced both single and dual valve. Tested, good. Turned icemaker on. Good. Op Test Ok."

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Painesville, OH 44077

Jason N

Job Details: 05/25/2023

"Cc unit multiple lights blinking during cycle and no response from unit.Customer stated unit is still stopping in mid cycle with multiple lights blinking, unit is unresponsive but they will be able to restart or cancel cycle is they let it sit. Unit is working properly at this time, but based on complaint, sounds possible keypad buttons are failing. Quoted customer keypad console replacement. ; ordrng 1 WPW10205857 (Console)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Chardon, OH 44024

Brian M

Job Details: 05/25/2023

Cc of squeaking Ran several test with and with out items in Could not get unit to duplicate

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Brook Park, OH 44142

David R

Job Details: 05/25/2023

Replaced wash motor. Tested. Good. Op Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near Strongsville, OH 44136

David R

Job Details: 05/25/2023

Unit has no stored error codes and heating correctly. No problems. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lyndhurst, OH 44124

Corina B

Job Details: 05/25/2023

CC that the unit bounces when its spinning. Confirmed found the basket leaning towards the left. Leveled the washer. The floor does slant. Used wood on the left side to level. Started a spin cycle. Opt test ok.

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Euclid, OH 44123

Joe O

Job Details: 05/25/2023

Cc: wet clothes at end of cycleFound unit has good heat. Outside vent blocked. Advised customer. Op test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Solon, OH 44139

Bill

Job Details: 05/25/2023

"Cc would not start a cycle, confirmed cc unit would sense try to start then click to done. Pulled diagnostics codes f7e1 tachometer missing or wrong signal, changed motor and capacitor. Tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Lorain, OH 44055

Gabriel P

Job Details: 05/25/2023

Steam evaporator and replace control and thermistor, re ordering ; ordrng 1 W11650661 (Harness /heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Cleveland, OH 44102

Manny

Job Details: 05/25/2023

"Steamed evap (45mins)Replaced control and harness, opt test ok, advise customer to allow 24 hours for temps to equalize."

We serviced a

WHIRLPOOL DRYER

Model CEM2743BQ0

Near Painesville, OH 44077

Dan H

Job Details: 05/25/2023

"Installed new element, unable to test cause unit is a coin op"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44105

Manny

Job Details: 05/25/2023

"Cc unit leaving clothes wet at the end of the cycle, verified and no codes but noticed the sink full of water, let customer know and she said shes aware of it and that her husband is soaking some paint brushes in the sink, told her that would cause the unit to siphon water back in and clothes would be wet, customer drained the sink, I ran test cycle and unit finished with no issues ran rinse and spin with a load let the unit start high spin and pause cycle, clothes are not soaked and ready to go in the dryer, customer checked the items in the unit and said thats the way it should be. Opt test ok;"

We serviced a

WHIRLPOOL WASHER

Model LSR5233EQ2

Near Cleveland, OH 44121

Corina B

Job Details: 05/25/2023

"CC that that the unit tub comes loose and it leaks. Confirmed. Found the washer sitting at an angle. Lifted the back legs up and reset the washer legs. Started a cycle with clothes, filled and turned to a spin, unit did not move. Stopped the spinning no movement when stopping. Found the supply lines are rusted and leaking. Will need a plumber to replace the lines. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 05/25/2023

"Cc door lock, not spinning or draining, verified and found codes F11, f13, f60, f24, unit needs main control.; ordrng 1 W11616491 (Main board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 05/25/2023

"Customer complaint that ice is clumping in bin, confirmed, found ice maker mold leaking, unit needs new ice maker ; ordrng 1 WPW10300022 (Ice maker)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE2

Near Burton, OH 44021

Brian M

Job Details: 05/25/2023

Cc of leak and loud humming Issue found with sump assembly Needs sump ; ordrng 1 WPW10591570 (pump&motor) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/25/2023

Installed icemaker and led OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/25/2023

CC that the middle spray arm does not stay. Confirmed. Found the manifold broken and the spray arm broke off. Will need a manifold and spray arm. Cust can install new parts. ; ordrng 1 W11613489 (Manifold) and 1 W11613488 (Spray arm)

We serviced a

GE DISHWASHER

Model GDF520PGD1WW

Near Mentor, OH 44060

Dan H

Job Details: 05/25/2023

"Customer complaint that unit is leaking, found unit leaking passed door seal, unit needs new door seal, customer wants lower seal changed too, customer does not want repair at this time; ordrng 1 WD08X23476 (Seal) and 1 WD08X21894 (Lower seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Lorain, OH 44052

Angel

Job Details: 05/24/2023

Cc that unit is not cooling properly. Verified and found evaporator frosted over so I removed evap cover and steamed out ice to verify if heater was unplugged and it was rerouted heater wire and properly connected installed new thermistor recommended customer to wait 24hrs for proper cooling opt test good.; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

MAYTAG DRYER

Model MGD5630MBK0

Near Perry, OH 44081

Dan H

Job Details: 05/24/2023

"Customer complaint that unit is not heating, confirmed, found thermostat open, unit needs new thermostat ; ordrng 1 WP3391912 (Tstat)"

We serviced a

GE STACK W/D

Model GUD27ESPM1DG

Near Mentor, OH 44060

Corina B

Job Details: 05/24/2023

CC that the unit will not drain on big loads. Started a speed wash with a load of towels. Advised Cust half a basket is a full load. Towels are damp. Working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Columbia Station, OH 44028

Marie V

Job Details: 05/24/2023

"Cc that the unit glitched out they try using later on and it worked. Ran diag found error code F8E1 , ling fill no fill. Found hot water was close, explain cust that if using any cold, cool warm or hot will need both valves open, otherwise unit will not operate as it should. Op etst ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Independence, OH 44131

Marie V

Job Details: 05/24/2023

"Cc that unit stopped making ice. Took temps fresh food is at 42* and freezer at 6*. Found ice making super small ice cubes, also filter was not sitting all the way. Corrected issue and ran diag, found E2 motor lost position. Tested ice maker cycling , pass, no issues. Advice cust to monitor. Deleted error codes, op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Fairport Harbor, OH 44077

Dan H

Job Details: 05/24/2023

"Customer complaint of lf error, ran diagnostics found f3e2() and f8e1(low/no flow) error codes, started normal was cycle lid locked, unit filled to normal water level and began agitating, canceled, unit drained, ran drain and spin cycle, unit spins, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KSB00

Near Aurora, OH 44202

Corina B

Job Details: 05/24/2023

"CC that the ice maker is not working. Confirmed. Tried cycling the ice maker, the gears are seized. Will need a new ice maker. Part is out of stock. Off to reschedule appointment. ; ordrng 1 W11596827 (Ice maker)"

We serviced a

KITCHENAID WALL OVEN

Model KOST100ESS20

Near Columbia Station, OH 44028

Gabriel P

Job Details: 05/24/2023

"Re calibrate temp opt test ok working as design"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Roaming Shores, OH 44084

Brian M

Job Details: 05/24/2023

Customer had concern about frosting in freezer Today unit is functioning properly and no excessive frost Advised on gasket sealing and inspected OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Lorain, OH 44053

Angel

Job Details: 05/24/2023

"Cc that washer will not wash. Verified and found cam completely damaged. Replaced cam and belt tested unit opt test good.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID RANGE

Model KEBS107SSS04

Near Parma Heights, OH 44130

Manny

Job Details: 05/24/2023

"Replaced bake element , ran bake test good, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Avon Lake, OH 44012

Angel

Job Details: 05/24/2023

"Cc that front panel was damaged, confirmed cc replaced front panel opt test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bedford, OH 44146

Marie V

Job Details: 05/24/2023

"Cc that unit had an off balance they corrected and stared cycle unit stopes working since. Try running diagnostics, failed. Verify power at control board 120V, control is not flashing, also theres water at the tub as well. Unit will need new control board and drain pump. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Pump water)"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ02

Near Lyndhurst, OH 44124

Marie V

Job Details: 05/24/2023

"Cc that ice maker did not worked, and ice cream still not frozen. Took temps in freezer 17* evaporator has full frost, verify it. Also replaced main control board nd cycled ice maker and it filled up with water. Advice cust to to allow 24 be on correct temps."

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Lakewood, OH 44107

Marie V

Job Details: 05/24/2023

"Cc that bottom spray arm is hitting rack while spinning, not cleaning dishes properly and heater looks corroded. Confirmed, found heater has corrosion marks on it but is working also found spray arm cover outlet defective does not sit straight and is causing it not to spin properly. Will need new cover and heater. Also found bottom rack wheels coming off will need to be replaced as well. ; ordrng 1 W11245091 (Cover) and 1 W10703867 (Heater) and 1 W10195416V (Bottom rack wheels)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Chagrin Falls, OH 44022

Manny

Job Details: 05/24/2023

"Cc unit leaking from the left side, verified and tub gasket is warped on the top left corner and water sipping through the gap and running down the door, unit needs the tub gasket.; ordrng 1 W11483553 (Tub gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS356ESS00

Near Chagrin Falls, OH 44022

Manny

Job Details: 05/24/2023

"Replace valve, customer tested burner and happy with the outcome, opt test ok"

We serviced a

KITCHENAID COOKTOP ELE

Model KCED600GBL01

Near Highland Heights, OH 44143

Manny

Job Details: 05/24/2023

"Cc unit glass is warped, verified and glass is a lot higher on the knobs side, and the knobs are pressed against the bezels and unable to use the knobs, unless the glass is pushed down, notice the cooktop wasnt attached to the base on the knobs side pushed unit up and noticed the cooktop screw holes stripped and no screws installed, tried installing a screw but falls right off, unit needs cooktop and screws.; ordrng 1 W11051484 (cooktop) and 6 WPY706189 (screw)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF25C2EXW00

Near Cleveland Heights, OH 44118

Manny

Job Details: 05/24/2023

"Cc that unit reached temps and the just stopped working, verified and temps are at 70+ in both sections, noticed thermostat at the recommended setting, raised temp on thermostat and unit kicked on, lower it to 2 and unit shut off, 7 it needs thermostat.; ordrng 1 WP2315562 (thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Cleveland, OH 44108

Manny

Job Details: 05/24/2023

"Cc unit not producing ice, verify and ice maker stuck, ran force harvest and icemaker start the harvest but then gets stuck and never completed the harvest. Unit needs ice maker ; ordrng 1 WPW10300022 (icemaker)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Strongsville, OH 44149

David R

Job Details: 05/24/2023

"Cc unit not turning on, getting and F6E2 error. Found F6E2, F6E3 error. Communication error codes. Will need main control and UI control. Gave estimate to customer; ordrng 1 W11429620 (Main control) and 1 W11135391 (UI control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Mentor, OH 44060

Dan H

Job Details: 05/24/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees freezer section temperature at 33 degrees, nitrogen purged system, found leak at filter drier lock ring connection, unit needs new filter drier; ordrng 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Solon, OH 44139

Corina B

Job Details: 05/24/2023

"Replaced the control, valve and harness. Good water pressure from supply line. Opt test ng. Called t/l Sterling Checked the water pressures 50 psi. Good pressure. Unit is in review with engineering. ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Strongsville, OH 44136

David R

Job Details: 05/24/2023

"Cc completed no cool, loud humming. Dual Evap, wise motion compressor 134A. No frost pattern, temp at 75* both sections. Loud humming coming from comp, getting correct voltage. Loud humming and did cut off once while I was here. Will need a sealed system repair, compressor and inverter replacement. Compressor parts covered under 10 year warranty. Ordering compressor kit. ordrng 1 W11592009 (Comp)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Parma, OH 44129

David R

Job Details: 05/24/2023

"Cc gasket seal cracked. Took pics, snaps on and off. Ordering gasket seal, left FZ door vertical seal. ; ordrng 1 W11306508 (Vertical gasket seal)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Windham, OH 44288

Brian M

Job Details: 05/24/2023

Cc of noise Found coat hanger stuck on lint trap Removed coat hanger

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Aurora, OH 44202

Brian M

Job Details: 05/24/2023

Installed control and pressure switch OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Chagrin Falls, OH 44022

Corina B

Job Details: 05/24/2023

"CC that there is frost and ice build up on the ff evaporator. Confirmed. Checked the thermistor from the control, 4.50 k ohms called BJ that is reading 42*. Thermistor is out of range. Steamed the ff evaporator, to check the location of the thermistor. Thermistor is in the correct location ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Willoughby Hills, OH 44094

Corina B

Job Details: 05/24/2023

"CC that there is a noise when its spinning. Confirmed. Squealing in the spin cycle. Will need a Gearcase, slide and Washplate ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slide) and 1 W10902814 (Wasplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Sheffield, OH 44054

Angel

Job Details: 05/24/2023

"Replaced control board, ui and fan with harness set temps opt test good."

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Perry, OH 44081

Dan H

Job Details: 05/24/2023

"Customer complaint that unit is not spinning, ran drain and spin cycle, lid locks, unit did not spin, found belt jammed up in motor, speed sensor is broken off, unit needs new belt and speed sensor ; ordrng 1 WH01X27538 (Belt) and 1 WH03X32158 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GF6NFEXTY00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/24/2023

Cc unit not cooling Found no frost pattern Compressor extremely hot and pulling less than 1 amp Needs sealed system repair ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

KENMORE REFRIGERATOR

Model 106.6021441

Near Wickliffe, OH 44092

Corina B

Job Details: 05/24/2023

"CC that there is water going into the ff section. Confirmed. Found the drain duck bill blocked with sediment. Cleared out the duck bill, cut the tip of the duck bills. Cleared the ice build up on the drain pan. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/24/2023

Cc unit not spinningFound capacitor damaged Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

GE WASHER

Model GTW680BPL1DG

Near Jefferson, OH 44047

Dan H

Job Details: 05/24/2023

"Part recieved is just the plastic console not the electronics, reordering user interface, part is out of stock so not scheduling return appointment ; ordrng 1 WH22X35757 (Ui)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Cleveland, OH 44134

David R

Job Details: 05/24/2023

"Cc cooked a sweet potato in unit, heard something spark and smoke everywhere, unit is unresponsive. Still has burning smell inside whole unit. Found burning smell coming from transformer, no voltage coming from control, open fuse. Could also have caused electrical damage to mag and shorted control. Ordering transformer, mag, cap, diode, control, filter board. ; ordrng 1 W11182110 (Control) and 1 W11371266 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 WPW10531156 (Filter board)"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 05/24/2023

"Unit working as design customer wants me to level unit I did,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brook Park, OH 44142

Gabriel P

Job Details: 05/24/2023

Found unit in the garage explain customer that this unit is not designed for garage use but diagnose unit and found both side on 50 degrees temp and compressor overheating and throwing .80 amps ordering part listed ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Filter) and 1 W11546692 (Evaporator)

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Lakewood, OH 44107

Angel

Job Details: 05/24/2023

"Cc that unit is getting frost on the top right hand side of the freezer door. Confirmed cc, frost building up warm air getting through gasket, steamed out gasket to have it properly seal because it was not sealing as should on the top right hand corner. Got gasket to seal properly opt test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rocky River, OH 44116

Gabriel P

Job Details: 05/24/2023

"Control is bad customer will not fix; ordrng 1 W11116592 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Conneaut, OH 44030

Dan H

Job Details: 05/24/2023

"Customer complaint that unit is not making ice, ice maker will not cycle, ice maker is receiving 120vac , installed new ice maker , op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5300SQ0

Near Lakewood, OH 44107

Marie V

Job Details: 05/24/2023

"Cc that unit stopped working. Confirmed, found thermal fuse open, vent was clogged Cust has bag full of lint that cleaned out from vent area. Still have the outside a little clogged, but i cant get to it, advise to call company to get to the window and clear it out. Cust will call back if they want to continue ; used 1 3392519 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS0

Near Eastlake, OH 44095

Corina B

Job Details: 05/24/2023

CC that the unit is leaking from both side. Confirmed. Replaced the gasket. Raised the front feet up. Started a cycle let run for 30 minutes no leaks. Opt test ok

We serviced a

MAYTAG WASHER

Model WTW5057LW0

Near Ashtabula, OH 44004

Dan H

Job Details: 05/24/2023

"Customer complaint that unit is not spinning, found pulley loose, no damage, reinstalled, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lakewood, OH 44107

Marie V

Job Details: 05/24/2023

"Cc that top rack is falling down. Confirmed, replaced adjuster kit, tested it. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Bay Village, OH 44140

Angel

Job Details: 05/24/2023

"Cc that base of the freezer is puddling up and freezing with water. Confirmed cc, found that drain tube is clogged up will need to clear drain tube and steam out ice. Cleared out drain tube and ice opt test good."

We serviced a

GE STACK W/D

Model GUD24ESSM1WW

Near Painesville, OH 44077

Brian M

Job Details: 05/24/2023

CC, rug was still wet when coming out of her washer Advised that rugs are not recommended to be washed in the washer Rug will hold water and rubber backing will break off and clog drain pump

We serviced a

GE WASHER

Model GFW490RSK0WW

Near Painesville, OH 44077

Brian M

Job Details: 05/24/2023

"Cc unit not powering on Found control receiving power but sending Needs control ; ordrng 1 WH12X26034 (washing machine cont), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Cleveland, OH 44134

David R

Job Details: 05/24/2023

"Putting on drier, first 2 clogged, 3rd drier pushing back in place snapped steel line. Non repairable. Called whirlpool., unit is non repairable. Whirlpool will be reaching out for next steps. Gave file number to customer as well. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Mentor, OH 44060

Corina B

Job Details: 05/24/2023

"CC that the unit is leaking. Confirmed. Found there were stickers in the dispenser blocking the water flow. Removed the stickers. Started a cycle, let fill. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Cleveland, OH 44103

Manny

Job Details: 05/24/2023

"Cc unit no working, verified and unit agitated but no spinning, removed back cover and noticed a trickle of water coming from the bottom of the tub, and tub has a hole, motor, shifter have water in it. Unit needs gearbox, shifter, motor and outer tub; ordrng 1 W10882132 (tub-outer) and 1 W11665996 (Gearcase) and 1 W11614637 (Shifter) and 1 W11189163 (motor-drve)"

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Ashtabula, OH 44004

Dan H

Job Details: 05/24/2023

"Customer complaint that unit will run for a few minutes and then shut off and show an error code, ran diagnostics found f3e2(moisture sensor open or shorted) error code , unit needs new mov harness; ordrng 1 WPW10298258 (Mov)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Lorain, OH 44055

Angel

Job Details: 05/24/2023

"Cc that middle shelf was sliding forward when you open the doors on the ff section. Confirmed cc, unit needs to be leveled. Leveled unit opt test good."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/24/2023

pre heated 3 times and temperature was correct unit working as design

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/24/2023

"Customer did not know how to close the door on dispenser show her how to do it,opt test ok"

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Willoughby, OH 44094

Corina B

Job Details: 05/24/2023

"CC that the unit is clicking when its turned off. Confirmed. Checked the harness and the spark module plugged in. Disconnected the harness from the cooktop, still sparking. Will need a new harness and module. Part is out of stock. Office to reschedule ; ordrng 1 W11620523 (Harness) and 1 W11590249 (Module)"

We serviced a

GE STACK W/D

Model GUD27ESSMWW

Near Jefferson, OH 44047

Jason N

Job Details: 05/23/2023

"Cc unit not starting a cycle Ran diagnostics mode, found code 5 for mode shifter fault. Checked shifter operation, found corrosion under tub and all around transmission. Ran quick test cycle, found water leaking through tub seal and through transmission. Unit will need transmission, shifter and agitator replaced. Customer declined repair. Estimate only. ; ordrng 1 WH49X27325 (Agitator) and 1 WE49X28115 (Kit hardware) and 1 WH49X27322 (Kit transmission) and 1 WH18X27186 (Mode shifter asm)"

We serviced a

MAYTAG WASHER

Model A310

Near Beachwood, OH 44122

Brian M

Job Details: 05/23/2023

Cc of possible leak Removed panels and inspected no signs of water unit is completely dry inside and under unit Ran test cycle no leak detected Advised to watch

We serviced a

FRIGIDAIRE RANGE

Model FGEF3035RFA

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/23/2023

"Sensor probe is out of range 1076 ohms given estimate ; ordrng 1 316490000 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near North Ridgeville, OH 44039

Angel

Job Details: 05/23/2023

"Cc that unit stopped making ice on Sunday. Verified temps freezer was at 13* but it was in defrost mode and everything is frozen and working as designed. Verified ice maker and found ice jammed up on ice maker arm causing it not to cycle, removed ice and did a test cycle and cycle as should opt test good."

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Middleburg Heights, OH 44130

Manny

Job Details: 05/23/2023

"Replaced bake element, opt test ok"

We serviced a

GE STACK W/D

Model GUD27ESSJ0WW

Near Geneva, OH 44041

Dan H

Job Details: 05/23/2023

"Customer complaint of rubber piece hanging from basket and unit is not spinning, unit spins, rubber piece is seal for tub ring, unit needs new tub ring ; ordrng 1 WH44X27617 (Tub ring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Beachwood, OH 44122

Brian M

Job Details: 05/23/2023

Cc unit leaking a lot Found installers used improper drain hose clamp And hose popped off drain tubeUsed customer supplied clamps Ran test cycle I OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Kirtland, OH 44094

Corina B

Job Details: 05/23/2023

"Replaced the harness, control, ui. Brought cores back for return. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS0

Near Mentor, OH 44060

Jason N

Job Details: 05/23/2023

Installed main control. Ran bake test to 350 degrees. Let cycle several times. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 05/23/2023

Installed main control and damper control. Set temperatures to 3 in both sections. Advised customer to monitor temperatures for 48 hrs.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW0

Near Chagrin Falls, OH 44023

Bill

Job Details: 05/23/2023

"Cc right front element not heating, confirmed cc. Changed element with new element. Snapped quick pick of new element heating. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Joe O

Job Details: 05/23/2023

"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.24oz of r134a. Unit dropped into a 18in vac. Charged unit with 140psi nitrogen, sprayed down all accessible lines. No leak found. Called whirlpool tech line Spoke with Chris. Advised of issue. Stated it sounds like a internal leak. Unit up for review"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Shaker Heights, OH 44122

Marie V

Job Details: 05/23/2023

"Cc that unit is not cooling constantly, and that it stopped working for a day and today now is working. Took temps 41* fresh food section and 3* in freezer.verify thermostat operation and start device. Compressor stared when adjusted temp. But the temp is set to highest and still not is recommended temps, good frost pattern. Will need new thermostat and start device; ordrng 1 W10839843 (Thermostat) and 1 WPW10448874 (Start device), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Madison, OH 44057

Dan H

Job Details: 05/23/2023

"Customer complaint that unit is leaking, confirmed, found unit leaking from fill valve, un8t needs new valve ; ordrng 1 WD15X26140 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lakewood, OH 44107

Gabriel P

Job Details: 05/23/2023

Found pump not pumping water error code f4e3 ; ordrng 1 W11416362 (Pump) and 1 W11545764 (Float switch) and 1 W11410464 (Sensor)

We serviced a

GE WALL OVEN

Model JKD3000SN1SS

Near Burton, OH 44021

Brian M

Job Details: 05/23/2023

Installed panel OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma Heights, OH 44130

Manny

Job Details: 05/23/2023

"Replaced sump pump, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Willoughby Hills, OH 44094

Corina B

Job Details: 05/23/2023

"CC that the unit is not agitating. Confirmed. The unit is not agitating. Checked underneath found the Gearcase is leaking oil. Will need a Gearcase, motor, shifter, belt, cam, capacitor and Washplate; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W10913953 (Shifter) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Euclid, OH 44117

Corina B

Job Details: 05/23/2023

CC that the clothes are coming out wet. Confirmed. Found the vent outside blocked with lint. Was able to clean the vent from outside. Good airflow. Unit is cycling properly. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Strongsville, OH 44136

David R

Job Details: 05/23/2023

"Cc unit not cleaning correct, loud humming. Loud humming coming from diverter, error code for wash motor. Also found both top/bottom spray arms clogged up. Will need wash motor and spray arms. Wash motor covered 10 year parts ; ordrng 1 WPW10591570 (Pump wash motor) and 1 W10803178 (Spray arms) and 1 WPW10605345 (Spray arm)"

We serviced a

MAYTAG WASHER

Model PAV3240AWW

Near Strongsville, OH 44136

David R

Job Details: 05/23/2023

"Cc unit leaking, at that time customer did have a big comforter inside. Ran unit will front panel off. All connections are good, tightened more if needed. All components working and no leaks. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhz08

Near Strongsville, OH 44136

David R

Job Details: 05/23/2023

"Replaced main control, UI control and door switch. Checked wires bottom of door. All good. Not turning off. Good. Op Test Ok."

We serviced a

GE RANGE

Model JBP68H0K1BB

Near Painesville, OH 44077

Joe O

Job Details: 05/23/2023

"Cc: f3 error code, not heating, no oven light, burner not working properlyFound oven probe reading 4.4k ohms. Found switch for burner size not working. Needs oven probe and burner size switch; ordrng 1 WB24T10165 (switch rocker elem () and 1 WB21X22134 (sensor asm)"

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