Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7680 customer reviews

David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "CC of refrigerator making whistling noise, has recording. Pulled refrigerator out, checked dryer, condenser fan, everything to see if anything was loose. All checks good. When I was putting the cover back on, whistling noise came from inside the cabinet. All fans are running and no noise coming from them. Dispensed water, no noise . Unplugged unit, plugged in, heard the noise coming from the damper. Not normal. Ordering damper.; ordrng 1 W11087463 (damper)"

Near Garfield Ave, Elyria, OH 44035
Dan H.

Dan H.

WASHER MAYTAG LSE7804ACE "Customer complaint that unit is shaking a lot, ran spin cycle, no unusual shaking observed, started normal wash cycle , unit filled and began washing, no unusual shaking observed, unit is operating as designed"

Near Cedar Glen Pkwy, Cleveland, OH 44106
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer complaint of rattling noise, found loose piece of tape on back of unit blowing in the fan, removed, no noise, op test good"

Near Northwood Rd, University Heights, OH 44118
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc: will not spin clothes outFound unit to have a code for long fill no fillFound house to have low water pressureCustomer has a well system and stated that some pipes were recently frozenAdvised to have water system looked at

Near Hayes Rd, Andover, OH 44003
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDB765FW0 Installed leveling feet on dryer.

Near Taberna Ln, Olmsted Township, OH 44138
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Ran diagnostic on ice maker, not sending voltage to valve when it should be calling for fill. Office to order ice maker and harness.; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)"

Near Vandalia Ave, Cleveland, OH 44144
David R.

David R.

DISHWASHER FRIGIDAIRE FGBD2435NF0A "Inside of tub in bad shape. Both gaskets starting to rot and come off, tub is falling apart. Loud noise coming from motor and drain pump.******** do not order parts; ordrng 1 154728201 (sump assembly 32.04) and 1 154844301 (motor & pump assy 131.14) and 1 A00126401 (DRAIN pump assembly 64.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Station Rd, Columbia Station, OH 44028
Jason N.

Jason N.

DRYER MAYTAG MGDX655DW2 "Installed timer, ran test cycle. Timer advanced through heat cycle and thr ugh cool down cycle. Op test good"

Near Button Ave, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR GE GSS25QGTABB "Cc frost buildup on back freezer wall, repeat issueTested defrost circuit for continuity per tech sheet, blue connector on control board to orange neutral on p7 connector, no continuity, should be 22 ohms.Defrosted evaporator, checked defrost heater and defrost thermostat, thermostat open, needs defrost thermostat. Defrost heater checked good 22 ohms, but physically, end connectors are loose and tube ends are burnt. Advised customer to replaced heater as well.Customer online via PayPal. Confirm before ordering parts.; ordrng 1 WR50X10069 (thermostat defrost1906) and 1 WR51X10055 (heater,defrost8541), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Call Rd, Perry, OH 44081
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Customer complaint that temperature was rising, fresh food section temperature at 38 degrees , freezer section temperature at 11 degrees, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator , unit is operating as designed"

Near Heatherglen Drive, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "Cust showed pop, sent pic. CC that the unit popped the breaker and does not work now. Checked the outlet, good. Checked the power to the control, 120 volts. Will need a new control. Office to order part. Cust is calling Home Depot to return unit. Hold off on ordering part ; ordrng 1 W11116592 (cntrl-elec)"

Near Iowa Ave, Cleveland, OH 44108
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Adjusted the doors unit op tested good

Near Larchmont Dr, Wickliffe, OH 44092
Jeff M.

Jeff M.

RANGE MAYTAG MER6772BAW The element is open needs replaced ; ordrng 1 W10823707 (ELEMENT )

Near Lorrich Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS5 The units sump is seized up. Needs replaced ; ordrng 1 W10902589 (SUMP)

Near Stonegate Dr, Chardon, OH 44024
Jeff M.

Jeff M.

DRYER AMANA LER217W2 The unit has poor airflow he still hasn’t had the venting done he has a guy coming out today to correct the issue the same views as open as before reorder replace; ordrng 1 WP40113801 (FUSE)

Near Sutton Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

RANGE KITCHENAID KGSS907SSS00 The unit is not heating it is also a recessed into the floor A half an inch. this is a dual fuel heavy oven requires two people to move mostly b/c The unit needs to be lifted up and out. Reschedule for Wednesday

Near Constantine Ct, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Cc of unit not draining Found drain getting power but not running Tapped on drain pump and it kicks in Needs drain pump ; ordrng 1 WPW10581874 (pump-water)

Near Pirates Trail, Aurora, OH 44202
Brian M.

Brian M.

WALL OVEN JENN-AIR JMW3430WP02 Cc of light switch not going out Found right hand hinge pushed out and not letting door properly hit switch Needs hinges and switch This will need a rivet gun to complete job ; ordrng 2 W10874474 (hinge-door)s and 1 W11033422 (interlock) and 1 W11214480 (ARM)

Near Kingston Dr, Aurora, OH 44202
David R.

David R.

WALL OVEN WHIRLPOOL WOS97EC0HZ00 "Clock time is jumping forward. Arrived, time was around 12pm and 5 minutes later jumped to 1pm. Oven works fine. Ordering control and console.; ordrng 1 W11261165 (CONTROL ) and 1 W11299115 (CONSOLE )"

Near Woodhaven Cir, North Ridgeville, OH 44039
David R.

David R.

DRYER MAYTAG MGDB855DC4 "Cc Clothes and sheets are getting burnt residue on them, sticking to air duct and burning from heat, pieces of residue falling off air duct. No error codes. correct voltage Called TechlineChrisNo known issues. Customer is on nature gas. Air duct could be snagging. Make sure clothes are flowing freely in basket band not overloaded. Order air duct Try for first call of the day; ordrng 1 W11129538 (duct-air)"

Near Kings Post Pkwy, Rocky River, OH 44116
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 "Cust showed pop, sent pic. CC that the control panel does not work and the knobs are broken. Checked the outlet, good. Checked the power to the red and black 120 volts. Will need a new control. Advised cust the knobs are not covered under warranty. Office to order part. Cust will call whirlpool to get authorization for knobs. ; ordrng 1 W11113908 (cntrl-elec)"

Near E 130th St, Cleveland, OH 44120
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC465HW0 "Replaced timer. Timer was not the issue. After calling BJ with out tech line, we diagnosed that the temperature selector switch was testing open. Office to order temp selector switch.; ordrng 1 WP3405156 (switch temp)"

Near Pearl Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

MICROWAVE KITCHENAID KMHS120ESS6 Unit has open fuse. Used resettable fuse to test. Heated ok. Found discoloring and corroded contacts on interlock switches. Office to order 2 interlocks.; ordrng 2 W11197766 (interlock )s

Near Cranage Rd, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 the units lights are out again I called wp tl I unplug the freezer dome lights shoved a jumper wire in the connector jiggle the harness and the lights were flickering there is a pinch in the line inside the cabinet nonrepairable

Near Windsor Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2569VEM Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Halburton Rd, Beachwood, OH 44122
Macaulay G.

Macaulay G.

WASHER MAYTAG MTW5740TQ0 Found suspension pads were worn to almost nothing. Other pads that were replaced were not needed. Office to order suspension pads. Not charging for these pads. Lid switch was not needed. Reinstalled old switch.; ordrng 1 285744 (pad-suspen)

Near Norton Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 Found error code f6e2 communication error acu to ui would not let me go to a cycle or test ordering control and UI ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)

Near N Leavitt Rd, Amherst, OH 44001
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW94HEAW0 Installed new part unit op tested good

Near Shakercrest Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FFBD2411NS0A The isolation was popping out I pushed the isolation back in place op tested good

Near Kneale Dr, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW1 "Ran calibration test 11 fail also spin basket and a squeak noise sound came also heird the gearcase sound in a little loud is going to need a gearcase ,customer said she wishes first stop in the morning if office can make it happen ; ordrng 1 W10811956 (drum assy)"

Near Langford Ln, Avon, OH 44011
Brian M.

Brian M.

RANGE MAYTAG MGR8674AB0 Reinstalled door handleHoles in handle are kinda stripped Applied high temp adhesive Customer may need new handle if it happy againOP TEST OK

Near Seneca Dr, Solon, OH 44139
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Found 120 v to control. No response. No power indicator light on. Needs control ; ordrng 1 W11170319 (CONTROL )

Near Rome Rock Creek Rd, Roaming Shores, OH 44084
Arthur V.

Arthur V.

WASHER MAYTAG MHW7000XG0 "Customer getting a f6e1 miss communication between ccu and mcu. Also getting a f5e2 door lick error. Followed techsheet. Checked door lock only getting 56 ohms across door lick should be 114 -212. Needs door lock ; ordrng 1 WPW10306374 (latch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ravenna Rd, Chardon, OH 44024
Jason N.

Jason N.

WASHER WHIRLPOOL WFW75HEFW0 "Cc will not run cyclesCustomer emailed popPlugged unit in, found stuck in drain mode Entered diagnostics, found codes, f3e1 water pressure fault, f8e3 overflow conditionChecked drain lines, goodCustomer stated they have trouble with lines freezingRan auto test, all functions passedOp test good"

Near Flagg West Rd, Orwell, OH 44076
Arthur V.

Arthur V.

WASHER MAYTAG MHW5500FW1 Found cold water valve vibrating badly Order valve; ordrng 1 W10599356 (water inlet valve)

Near Cherry Hollow Dr, Chardon, OH 44024
David R.

David R.

DISHWASHER KITCHENAID KUDE70FXSS4 "Customer had control lock on. Took off control lock, showed the customer how to lock and unlock panel. Tested unit. Op test ok."

Near Quail Ct, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Cc unit not dispensing iceUnit is making ice, bin has ice, ice maker did harvest and then refillNo power to auger motor or stepper door for ice dispense Checked door switches, power good to switches 121vRan UI diagnostics, steps 10-14 show no status, accordingly to tech sheet, dispense care control not communication, unit needs Ui control; ordrng 1 WPW10151236 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Great Lakes Pkwy, Hiram, OH 44234
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced motor Evap. Plugged back in, let run, frost on Evap. No noise. Op test ok."

Near Split Rail Ln, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that the unit is not cooling. Ff and fz 64. Checked evap no frost pattern. Compressor and fans are running. Used my ui glasses and light found us dye on the Yoder loop. Used a piercing valve from t/s Low side 0 psi high side 25 psi Called t/l Chris unit is non repairable. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock

Near Pennfield Rd, Cleveland Heights, OH 44121
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW4816FW2 Found bolt to agitator was loosening on its own. Used thread lock to keep bolt in place and tightened up. All tested ok.

Near Sherwood Dr, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Motor for augmenter not turning. Steamed ice away and still not turning. Ordering motor, plate and seal.; ordrng 1 W10822606 (motor) and 1 W11205081 (PLATE) and 1 WPW10291905 (seal)"

Near Tail Feather Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DBL WALL OVEN GE CGS990SET4SS "Customer complaint that upper oven burns everything and lower oven is not heating, confirmed, found ignitor broken in lower oven, ignitor is recieving 120vac, upper oven thermostat out of range, unit needs new thermostat and ignitor ; ordrng 1 WB13X25262 (igniter glowbar 71.62) and 1 WB20K10036 (thermostat s.c.g. 163,59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beaumont Trail, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB855DC2 "Found coins in between agitator that could cause it from stoping the agitation,also found no error codes and ran calibration and auto test all pass"

Near Stonebridge Dr, Amherst, OH 44001
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees , freezer section temperature at 70 degrees, no frost pattern on evaporator ps , nothing is running, unit needs new control; ordrng 1 W10843055 (cntrl-elec)"

Near Surfside Cir, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Found 2 screws missing by the blower housing cover thats why it was making a rattling sound correct opt test ok

Near Avondale Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD4950HW0 "Disconnected vent to dry check temp from back venting 180 degrees I plug in semi regit metal foil back in after clear out three hands full of lints and check temp from inside dryer 170 degrees notice when you push dryer back it forms into a loop took picture ask customer to get two elbows,also took pic of pop ,opt test ok machine functioning properly"

Near Crestwood Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

FREEZER WHIRLPOOL WRB322DMBM Found frost in freezer gone by the time i arrived. I believe the door was left ajar causing issue. Cleaned area by light switch and re leveled unit for doors to close better. Op test good Advised customer to use both hands to open freezer door.

Near Kathleen Dr, Jefferson, OH 44047
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc noise in fridgeCustomer emailed popRan diagnostics, checked baffle operation, motor sounds very noisyUnit needs baffle assembly ; ordrng 1 W11164593 (DIFFUSER)"

Near Lauren J Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GCWN4950D0WS Replaced pressure switch. Tested twice by reaching water level then running a drain and spin. Went into spin both times.switched water fill hoses so they were correct. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Westover Dr, Willoughby, OH 44094
Jason N.

Jason N.

WASHER ADMIRAL ATW4675YQ0 "Cc low water flow into unitChecked water pressure in from water lines, good pressure on both hot and coldChecked screens on water inlet valves, both screens heavily clogged with rust/sediment.Unit needs water inlet valves Customer not repairing at this time, estimate only"

Near Idlewood Dr, Newbury Township, OH 44065
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer is stuck on rinse and didn’t drain out water, confirmed water in tub, rinse led blinking, held cancel and unit drained out water, customer has utility sink that drain hose goes to plugged because floor drain backs up if water drains too fast, water when drained from unit fills the sink covering drain hose, explained siphoning back into unit, unit is heavily leaning towards floor drain causing bearing to wear, bearings are loud even spinning by hand, unit needs new gearcase; ordrng 1 W11035751 (GEARCASE)"

Near E 115th St, Garfield Heights, OH 44125
Jason N.

Jason N.

RANGE MAYTAG MGT8655XS02 "Cc not workingCustomer stated that unit works, but smells when baking and sometimes doesn’t bake wellChecked upper and lower ignitor and burner tubes, both ignited fine and flames look goodRan test bake to 350 degrees on upper and lower cavitiesUpper cavity read 300 degrees , lower cavity read 375 degreesRan offset on upper to -30 degrees, and lower cavity +10 degreesBurnt smell is baked on food on lower bottom burner shield.Reran upper test bake, read 330 degrees after initial preheatOp test good"

Near Chateau Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Customer complaint there is and invention on right fridge door, confirmed softball size dent can be seen in the right lighting, customer would like door replaced; ordrng 1 W10919633 (RIGHT DR BLCK STAINLESS )"

Near Thackeray Ct, Broadview Heights, OH 44147
Paul P.

Paul P.

REFRIGERATOR MAYTAG MRT311FFFE00 "Replaced freezer door. Refrigerator is operating properly. Did not set down mitigation mat, no water running to refrigerator."

Near Cromwell Ave, Fairview Park, OH 44126
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL GI6FDRXXY00 "Found bin not seated in all the way, corrected and tested ice maker, now working properly. Checked temperatures in freezer section (average of 2 degrees), set temperature a little lower. Refrigerator running average of 34 degrees, set temperature a little up. Ran diagnostic check, refrigerator is working properly. Set down mitigation mat."

Near Lawrence Ave, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "Found no error codes ran calibration and auto test both pass,washer is drain found no noise on gearcase everything test good ask customer to record it if happens again,machine functioning properly ,opt test ok"

Near Fay Ave, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW2 Found fault code F0E3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: wants I delete code reboot ran calibration and it did not work another fault code came up F7E9 lock rotor found bolt loose underneath took magnet cover off from gearcase did not see oil leak and spin basket and no sound coming from gearcase put back together delete codes and try to calibrate pass ran auto test pass ran drain and spin pass

Near Forest Hill Dr, Avon Lake, OH 44012
Dan H.

Dan H.

MICROWAVE JENN-AIR JMW3430WP02 "Customer complaint that microwave is not working, placed a glass of water in unit started for 1 minute, unit heated, repeated 10 times with same results, unable to duplicate the problem , unit is operating as designed"

Near Kingston Dr, Aurora, OH 44202
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG320M0BS3 Control has F1 error. Has proper voltage. Office to order control.; ordrng 1 W11126814 (CONTROL )

Near Fayette Blvd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Replaced gasket, handler kit, and installed compound. Found she’ll mount broken on crisper drawer. Office to order crisper drawer support.; ordrng 1 242079401 (support)"

Near W Linden Ln, Parma, OH 44130
Dan H.

Dan H.

WASHER MAYTAG MHW6000AW0 "Customer complaint that unit displayed error code and stopped mid cycle, ran diagnostics found f9e1( long drain) error code, found filter basket clogged, cleared, unit drained, op test good"

Near Wisteria Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not starting, Ran diagnostics found f9e2 over suds) error code , started normal wash cycle, lid locked, unit filled and began washing, cancelled and repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

Near Longview Dr, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG W10811956 Cc: noise during spinFound bearing to be extremely loud with hand spinNeeds gearcase and clutch; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)

Near Birchwood Dr, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR MAYTAG M1BXXGMYW00 "Cc not cooling wellChecked temps, freezer at 25 degrees, ff at 45 degreesEvap frost pattern weak, frost only on first 2 coilsAmp draw on compressor at .7a, tapped low side and installed gauges, low side in 10 inch vacuum.Signs of dye on right side evaporators coils.Unit needs evaporated and drier, to be installed by CFC tech.Customer not repairing unit, estimate only"

Near Wrenford Rd, University Heights, OH 44118
Brian M.

Brian M.

MICROWAVE WHIRLPOOL JMW237W00 "Cc of turntable not working Found turntable plastic piece broken Needs new turn table piece Customer to install part ; ordrng 1 WPW10776938 (shaft-turn), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Windward Ln, Kent, OH 44240
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7040DW1 "Cc unit dimming lights when runningUsed watt meter to monitor amp draw while running unit agitate cycle.Amp draw between 2-4 amps during agitation with loadChecked polarity of outlet, good, customer stated that they had a electrician run a dedicated outlet and line to breaker box.Called techline , spoke with Tebor, says unit is within working range, house electrical is going to be the issue. file number 7724149576"

Near Middlesex Rd, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER MAYTAG MDB7749SBM1 Replaced the ui panel. Ran a calibration. Optest ok.

Near W 214th St, Fairview Park, OH 44126
Paul P.

Paul P.

WASHER MAYTAG MVWC425BW0 "Installed gear case and pulley cover. Tested washer, all ops test good. Did not set down mitigation mat, washer is in basement near floor drain."

Near Melba Ave, Cleveland, OH 44104
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint ice maker is not working, confirmed no ice in bin or mold, jumped im, im did not rotate, im getting 115v, found harness to ice maker not clipped into im, secured connection and im cycled, emptied mold and recycled, op test good, advised customer to allow about 72 hrs for bin to fill"

Near Judson Dr, Cleveland, OH 44128
Dan H.

Dan H.

COOK TOP JENN-AIR JED8230ADS "Customer complaint that when grill is turned on is sparks and trips the breaker, and fan does not shut off, no arcing occurred when grill was turned on, fan switch is not working, unit needs new fan switch; ordrng 1 W10341820 (switch-fan)"

Near Blossom Ln, Chagrin Falls, OH 44022
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer is getting loud when it it fills spins and other parts of the cycle could not hear washer before, ran diagnostics found f5e1 user started cycle with lid open, cleared, started high spin, observed normal operation sounds, found wooden rack leaning on washer explained things toughing washer can make noises, unable to duplicate the problem, unit is operating as designed"

Near Thackeray Ct, Broadview Heights, OH 44147
Brian M.

Brian M.

WASHER MAYTAG MVWB880BW0 "Cc of leak Found leak coming from drain hose inside of cabinet Needs drain hose ; ordrng 1 WPW10363893 (hose1506), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairway Cir, Mogadore, OH 44260
David R.

David R.

DISHWASHER FRIGIDAIRE FBD2400KB10B "Replaced sprayer arm, sprayer nut, and base. Tested. Op test ok."

Near Erie St, Elyria, OH 44035
David R.

David R.

DISHWASHER MAYTAG MDB4949SDZ0 Replaced control and pump motor. Tested. Op test ok.

Near Courtland St, Wellington, OH 44090
Brian M.

Brian M.

WASHER MAYTAG MVWB850YW1 "Cc of loud noise Loud grind when hand spinning basket Needs bearing kit Bearing kit on truck was a hand down from 2017 and is missing the spacer tube and tub seal . ; ordrng 1 W10435302 (bearing105.51), used 1 W10435302 (BEARING) from stock"

Near Campbellsport Rd, Ravenna, OH 44266
Corey L.

Corey L.

RANGE KITCHENAID KEBS109BWH00 "Installed parts listed, op test good"

Near Butternut Ln, North Royalton, OH 44133
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint washer left soap in bathroom rugs when washed, ran diagnostics no codes found, suspension is good, unit is level, water pressure is good, customer is not using too much soap, customer demonstrated a cycle, found customer switching to 2 rinses after cycle already starts, explained the units features, unable to duplicate the problem"

Near Scarlet Oak Ln, Parma, OH 44130
Macaulay G.

Macaulay G.

WALL OVEN WHIRLPOOL JMW2427WS02 Replaced appliance manager board. All tested ok.

Near Leonard Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS586FLDM00 "Customer complaint dispenser is jumping water line and only trickles water every time it’s used, tested dispenser and it was jumpy, removed water filter and retried dispenser, water came out normal with good pressure, shook filter and reinstalled water dispensing as normal, customer stated but after several uses it will jump again, customer has good tap water, advised customer to leave filter out for a day or two there should be no issues dispensing water, if true the filter is causing the issue"

Near Jameson Rd, Parma, OH 44129
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW0 "CC that the unit is not agitating. Ran diag f7e6 motor fault, f5e3 lid unlock fault, 2.46 ohms on the shifter pins 1-2 ran manual test to agitate and spin 120 volts to shifter. 5 Dcv in a spin and 0 dcv in an agitate.checked pinsj12-4 and j12-1 11 dcv. Found the shifter cam is moving freely. Will need a new shifter. Used my t/s on Friday. Office to order part; ordrng 1 W10913953 (actuator 5814)"

Near Wolf Rd, Bay Village, OH 44140
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7500GW0 "Customer complaint washer squeaking on high spin, ran diagnostics no codes, customer showed video of washer during cycle squeaking, started drain and spin cycle with high spin, let cycle complete through, no squeaking heard, repeated drain and spin cycle, unable to duplicate the problem, no obstructions between basket and tub nor around stator rotor, unit is level, in the video it sounds rough like a bearing but I ran unit twice and it sounded quiet and smooth, advised customer to keep using as normal and to call us back if the problem persists, parts ref W10811956 gearcase"

Near W 6th St, Brooklyn Heights, OH 44131
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Cust started the the door fell on him and has a lesion on his shin and it’s not recovering. Took pic of injury. Called safety Nicole. found the spring and bush came off on the right side of the dishwasher door. Will need a spring and the bushing. Office to order parts. ; ordrng 2 W11174981 (SPRING)s and 2 WP8268990 (bushing)s

Near Brick Mill Run, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT720PADM2 "CC that there is a noise when running and the ui is not working. Found there was a piece of glass in the drain pump and it’s rattling. The ul is not responding and the heater is not turning off. Will need a drain pump, ui and control. Office to order parts; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec) and 1 W10876537 (drain pump)"

Near Crest Rd, Cleveland Heights, OH 44121
Arthur V.

Arthur V.

RANGE GENERAL ELEC JGB660DEJ1WW Replaced overlay. Op test good

Near Melshore Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE WHDSR316G3WW Found no light on motor. Motor has no response. Needs motor and belt Customer does not want repaired

Near Westfield Cir, Painesville, OH 44077
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8500DC0 "Installed new user interface and control, op test good"

Near Evening Star Ave, Maple Heights, OH 44137
Dan H.

Dan H.

DRYER WHIRLPOOL CGM2745FQ0 "Customer complaint that unit is not heating on heavy duty cycle, no power at outlet unit is plugged into, no air thermostat outlets nearby, unable to diagnose at this time, advised customer that they need an electrician to correct power supply"

Near E 104th St, Garfield Heights, OH 44125
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Tested ice maker, found sporadic operation, will activate properly with voltage, then not, internal issue. Also, freezer door has a warped spot at the top, inside where internal foam has come through. Technician made as many adjustments to doors as possible, and door still not sealing properly. Office to order freezer door and ice maker. Also, blockage in drain line could not be cleared, has a kinked area,is a safety issue, will also need replaced. Did not schedule a solid return visit, until disposition of whether unit will be replaced can be resolved.; ordrng 1 LW11026425 (DOOR, LEFT HAND FREEZER STAINLESS) and 1 W10873791 (icemaker) and 1 WPW10153550 (extension)"

Near Fenway Dr, Parma, OH 44129
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS35FXWH9 "Customer complaint that unit is not starting, found control lock on, turned control lock off, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Redbridge Ln, Solon, OH 44139
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS35FXSS9 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good ; used 1 W10712394 (ADJUSTER (SET OF 2) 34.70) from stock"

Near Basswood Ln, Moreland Hills, OH 44022
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Cc of unit not working right Ran diagnostics found error fo over load and off balance Found unit to be unbalanced Leveled unit ran auto test OP TEST OK

Near Hayes Rd, Ravenna, OH 44266
Brian M.

Brian M.

WASHER AMANA NTW4516FW2 Cc of unit making noise Ran auto test and calibration Could not duplicate a issue OP TEST OK

Near S Chapel St, Garrettsville, OH 44231
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that temperature ranges from -5 to 14 degrees in freezer section, called whirlpool techline spoke to Leon, techline advised that this is normal operation for the unit, unit is operating as designed"

Near Ginger Wren Rd, Pepper Pike, OH 44124
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MBF1958FEZ02 Removed freezer door and cleaned off frost. Found door cocked and not closing properly. Adjusted and cleaned Door closing properly. Op test good. Advised customer to open door with both hands.

Near Madison Ave, Painesville, OH 44077
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BW0 "Installed spark harness first, op test good, no need for spk mod, BJ contacted me with his thoughts I agreed sounded more like spark harness”

Near E 135th St, Cleveland, OH 44120
Arthur V.

Arthur V.

WASHER GE GTW460ASJ5WW "Cust stated unit not draining. Upon arrival unit empty (customer worked on draining it ). Ran a drain and spin unit op test good. Ran a speed wash.op test good. Called techline talked to chris. Unit needs software update,pressure port cleaned out with a 1-16 drill bit. And leveling legs updated. And lid lock replaced. ( all these updates were on error codes in the machine )”

Near W 9th St, Ashtabula, OH 44004
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 "CC that the unit is not heating. Checked the terminal block, correct. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. High heat 208* cycled off, medium heat 183* cycled off, low heat 150* cycled off. Ran an air fluff no heat. Unit is working as designed."

Near Meadowbrook Blvd, Cleveland Heights, OH 44118
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LGHB2867PF Crisper drawer cover is broken. Customer to advise.

Near Downing Ct, Berea, OH 44017
Paul P.

Paul P.

DRYER MAYTAG AED4675YQ1 "Ran dryer through test cycles, found door switch wiring was loose. Re connected door switch wires (tightened ends), and ran cycle. Dryer now working properly"

Near Colburn Ave, Cleveland, OH 44109
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8800YC1 CC that the gets an error code ui. Started a drain and spin. Found the bearing are worn. Will need new bearings. Cust does not want to repair

Near E 332nd St, Eastlake, OH 44095
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW0 CC that the unit does not spin the clothes out. No codes. Ran a rinse and spin with a bed cover. Cover came out damp. Advised the customer that 1-2 tablespoons of he detergent. Optest ok.

Near Courtland Blvd, Eastlake, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Installed new doors and ice maker, door closer is damaged, ordering door closer; ordrng 1 WPW10470155 (cam-door)"

Near Dellwood Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

ICEMAKER KITCHENAID KUID308ESS2 "Senior tech Mac show me how to replace drain pump,opt test ok"

Near Ednil Dr, Bay Village, OH 44140
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint of 1h error, found 1 hour delay set, unable to turn off delay wash , unit needs new control; ordrng 1 W11201274 (CNTRL)"

Near Fairview Ave, Cleveland, OH 44106
Brian M.

Brian M.

WASHER MAYTAG MHW4300DW0 Installed control board and UiRan auto test Ran test cycleRan Button TestOP TEST OK

Near Creighton Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW0 "Cc: unit sparking at plugsparking at the prongs on the cord, it is normal, this is a capacitor discharging. all of these new washers do this. Unit is functioning as design Ran calibration OP TEST OK"

Near Knolls Way, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that unit is not making ice or water and is freezing food in fresh food section section, fresh food section temperature at 38 degrees, found frozen vegetables and water reservoir, unit set to 41 degrees , ice maker water valve is not working, unit needs new control and water valve; ordrng 1 W11088499 (CNTRL) and 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)"

Near E 142nd St, Cleveland, OH 44120
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4800XQ4 Installed lid lock and control board Ran calibration and auto testOP TEST OK

Near Winchell Rd, Aurora, OH 44202
Dan H.

Dan H.

MICROWAVE WHIRLPOOL WMH32519HV "Installed new bulb and socket, op test good"

Near Rye Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 The unit isn’t cooling correctly the unit needs new fan blades and a control + the end cap; ordrng 1 W11263188 (CONTROL ) and 1 WP2163777 (FAN BLADE) and 1 WP2195916K (END CAP)

Near Middle Ridge Rd, Perry, OH 44081
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTE104ESS3 "Customer complaint that unit is leaking, found valve cracked, installed new valve from truck stock surplus, op test good ; used 1 W10872255 (VALVE) from stock"

Near Norwood Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW94HEAW0 Unlocked door.; saved tckt

Near Shakercrest Blvd, Beachwood, OH 44122
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle , unit filled up to normal level, unit is operating as designed"

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Confirmed ice is clumping at ice maker. Performed diagnostic tests on fill/ice maker components. Ice maker thermistor well below 8800 ohms at 32 degrees, barely reading. Office to order ice maker assembly.; ordrng 1 WPW10764668 (ice maker)"

Near Sunny Ln, Brooklyn, OH 44144
Dan H.

Dan H.

DRYER WHIRLPOOL CGM2745FQ0 "Customer complaint that unit is not heating, there is no power in apartment build unit is located in, thermal fuse and thermostats have continuity , unable to continue diagnosis without power, tenant here says unit worked fine for her and that the tenant that made the complaint overloaded unit, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near E 104th St, Garfield Heights, OH 44125
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Replaced control, calibrated, op test good"

Near Broadview Rd, Parma, OH 44134
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Dishwasher has extensive physical damage to the top and top back areas, interferes with top tray movement (crushed down in to track) and spray arm operations. Tub of dishwasher would need replaced. All other components check out.; ordrng 1 WPW10681506 (tub-dishwr)"

Near Center Ridge Rd, Rocky River, OH 44116
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD94HEXW2 Solenoid connection loose. Tightened and ran normal dry with load. Op test ok.

Near Marston Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER MAYTAG MHWE201YW00 The Bellow was ripped installed new part unit op tested good ; used 1 WPW10381562 (BELLOW) from stock

Near Meadowbrook Blvd, Cleveland Heights, OH 44118
Jason N.

Jason N.

WALL OVEN WHIRLPOOL RBS275PDS16 "Cc oven will not heat on any settingRan test bake and broil, confirmed no heat from bake or broil elementsChecked diagnostics code f1e1 came up. All f1 codes are control failure, unit needs control board.Inner glass on oven door is also broken, needs inner glass; ordrng 1 WP4449253 (glass-door) and 1 WP8302994 (cntrl-elec) and 1 WP9759243 (thrmst-fix)"

Near Newbury Dr, East Cleveland, OH 44112
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW0 "Installed listed partsRan auto cycle and calibration, op test good"

Near Wood Hollow Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Installed listed control and thermistor, op test goodFound ice ball on evap cap tube in freezer. Defrosted ice, Checked connections for leak, leaking at copper aluminum joint. Unit needs sealed system., evaporator and compressor.; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

Near Oakland Dr, Lyndhurst, OH 44124
Paul P.

Paul P.

DRYER ROPER RED4516FW0 "Inspected dryer. Found the center neutral mounting nut and one of the line mounts had come out. Re positioned, and tested, dryer is working properly."

Near Center Ridge Rd, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed listed adapter.Ran silicone along entire unit linerChecked freezer evap for excessive frost, none present at this timeOp test ok"

Near Bridlewood Dr, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER MAYTAG MDE7500AYW Found power to control bd no response. Needs control with touchscreen. Part needed is p33002562 Part is discontinued for this neptune dryer Advised cust someone would contact him in 24-48 hours ; saved tckt

Near Windsong Tr, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed listed switchTested operation, op test good"

Near Mentor Ave, Mentor, OH 44060
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Installed listed mounting hardware, removed nut and bolt from inside of unit"

Near Mentor Ave, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GCWN4950D0WS "Customer complaint no spin. Put in drain and spin and unit spun properly. Checked motor indicating light and it was blinking normally. Ran a quick wash Found hot and cold water were switched. Found that unit would not go into spin from rinse without releasing air from pressure switch. Needs pressure switch and water switched. ; ordrng 1 WH12X10412 (switch pressure), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westover Dr, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR HOT POINT HTH17CBT2RWW "Installed listed parts, verified functionality of fan and airflow through freezer cavityOp test good"

Near Chagrin Blvd, Shaker Heights, OH 44120
Arthur V.

Arthur V.

MICROWAVE KITCHENAID KMBS104ESS02 Found door gasket warped in different areas and seal around glass starting to spread. (See pics ) Needs door assy in stainless. PSP PARTS ORDER ; ordrng 1 W11243152 (DOOR ASSY STAINLESS )

Near Kenarden Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER GE GTWN4250D1WS "Installed listed parts, ran wash test, op test good"

Near E 271st St, Euclid, OH 44132
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc not heating. Hasn’t been heating since day one when they first got it about 3 weeks ago. Checked Thermal cutoff, thermostat, fuses, element. All checks good. Ordering timer and element and motor*** Needs to be first call of the day; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater) and 1 WPW10185992 (timer)"

Near W Herrick Ave, Wellington, OH 44090
Arthur V.

Arthur V.

FREEZER FRIGIDAIRE FFU21F5HWG Replaced control. Unit started op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Easton Way W, Mentor, OH 44060
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE770H0FZ2 Replaced parts listed. Tested unit. Op test is good.

Near Euclid Ave, Willoughby, OH 44094
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Replaced water valve. Op test good. Unit was seeping water into tub before water valve replaced.

Near Wildwood Ct, Kirtland, OH 44094
Corina B.

Corina B.

WASHER MAYTAG MVWB766FW1 "CC that the washer does not spin the clothes out and it whistles. Ran a rinse and spin. Found the gear case is squeaking. Will need gearcase, rotor, stator, clutch. Office to parts. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"

Near Lakeshore Blvd, Bratenahl, OH 44108
Corey L.

Corey L.

RANGE KITCHENAID KEMS306BBL1 "Customer complaint inner door glass is broken, confirmed, replaced with pre ordered part, op test good"

Near Pin Tail Dr, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 She CB notes.; used 1 WPW10143759 (DRIER) from stock

Near Wheaton Place, Olmsted Township, OH 44138
David R.

David R.

WASH/DRY COMBO WHIRLPOOL WET4027HW0 "Replaced all parts motor, cap, gearcase, actuator. Turn on machine, making noise and started smoking. Called Techline, checked voltages, neutral line hood up wrong causing to much voltage to go throughout unit. Fixed. Started unit, still making noise, replaced cam. Tested spin and agitate. Op test ok.Called Techline Ed, told him everything. Check voltage 7724133848"

Near West Ave, Elyria, OH 44035
Corey L.

Corey L.

WASHER MAYTAG MVWB725BW0 "Customer complaint washer is making a loud whining noise in spin, confirmed bearings are worn out, shaft has expanded not allowing basket to be removed without damage to the basket, screw for rotor is seized to shaft and will need drilled out, ordering necessary parts for reattempting to remove rotor, and basket, leaving bearing kit with customer since already opened, CL onlyXX customer needs no later than 3pm Monday or reschedule for Tuesday also before 3; ordrng 1 280146 (ROTOR) and 1 W10518300 (BASKET), used 1 W10435302 (BEARING) from stock"

Near Commonwealth Blvd, Parma Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok; used 2 WPW10143759 (DRIER) from stock"

Near Wheaton Place, Olmsted Township, OH 44138
Corina B.

Corina B.

WASH/DRY COMBO WHIRLPOOL WET4027HW0 "See DR report. Used pulley and shifter from t/s. ; used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

Near West Ave, Elyria, OH 44035
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2570AEM3 CC that the ice maker is not making. Checked the ice maker not cycling. Has 120 volts. Will need an ice maker. Replaced the ice maker from t/s. ; used 1 W10882923 (ICE MAKER ASSY 10359) from stock

Near Camelot Way, Avon, OH 44011
Arthur V.

Arthur V.

REFRIGERATOR GE GNE29GSHESS Upon arrival unit had been off for a week while customer was out of town. Customer was not aware to have unit running before appointment. Unit was only running 20 min previous. Will have customer call if unit quits cooling. Customer states unit was about 10 deg too warm in fresh food area and 4 deg too cold in freezer. Advised cust to call if unit does not start cooling in 24-48 hrs

Near Sherbrooke Valley Ct, Willoughby Hills, OH 44094
Corey L.

Corey L.

DRYER WHIRLPOOL WED92HEFW0 "Customer complaint dryer is very loud, started cycle, could hear pulley squeaking and rollers thumping, quoted to repair using dryer kit, ok, replaced 4 rollers and tension pulley and lubricated, op test good; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"

Near Oakridge Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Customer complaint water leaks from dispenser, water was turned off, turned water to unit on, ran around 1 gallon of water through dispenser, ice maker hasn’t been used, unit still has shipping foam and all blue tape inside both sections, ice is jammed, informed customer to shut off ice maker if water is off and also when not using for more than a day, bin needs to rotate daily to break ice and keep them free, cleared ice bin and shut off maker, spoke with customer and leaving water on with cup under dispenser per her request, leaving water mit mat, unable to duplicate the problem"

Near Jacque Rd, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE254ESS2 "Customer complaint dishwasher not working, confirmed drain pump not turning on before cycle, found glass binding drain pump, cleared, op test good"

Near Barrington Blvd, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

REFRIGERATOR GE GNE26GMDDES "Fresh food fan motor bearings were seized. When motor runs, it makes a lot of noise. Office to order fan motor.; ordrng 1 WR60X26866 (fan motor 56.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bayes Ave, Lakewood, OH 44107
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KHMS2040BSS0 "Customer complaint he put one potato in oven and stated sensor feature the unit beeped done but display read “add more cook time 00:00” so without checking potato he pressed the sensor over again and walked away, the potato had a thermal event, customer unplugged unit right then, found black soot on cavity ceiling can be wiped, no permanent damage has been done, plugged unit in and ran 1 potato on potato cycle, let unit complete cycle, unit beeped and then read what customer said, though the potato was done, this is an optional feature at the end of the cycle, could not locate and English version of user guide to point out to customer"

Near Gordon Dr, Parma, OH 44130
Gabriel P.

Gabriel P.

DBL WALL OVEN WHIRLPOOL WOD97ES0ES02 "Replace parts opt test ok,also pre heat to 350 on both oven pass"

Near W 213th St, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL NTW4516FW2 "Customer had a faulty latch,replace new from truck stock opt test ok ; used 1 W10838613 (LATCH) from stock"

Near Lake Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

OTR MICROWAVE GE JVM3160DF3WW "Replace parts ,opt test ok"

Near Lake Ave, Elyria, OH 44035
Macaulay G.

Macaulay G.

ICEMAKER KITCHENAID KUID308ESS2 Assisted GP.

Near Ednil Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5800BW0 Found no issues. All tested ok.

Near Hamlet Ln, Westlake, OH 44145
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTM404ESS3 Replaced sump motor assembly. All tested ok.

Near River Ln, Rocky River, OH 44116
Macaulay G.

Macaulay G.

RANGE FRIGIDAIRE FGGF3032MWE "Replaced burner, igniter harness, orifice, and both screws. All tested ok."

Near W 32nd St, Cleveland, OH 44109
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334GPS0 Cc of unit not drying and washing like it should be Ran diagnostics did not find any stored codes Unit is running and spraying like it should Also heater is on when it should be OP TEST OK

Near E Pioneer Trail, Aurora, OH 44202
David R.

David R.

DISHWASHER MAYTAG MDB4949SDZ0 Called and rescheduled; schdld next appmnt for 2/11 MON 2-5

Near Courtland St, Wellington, OH 44090
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX655DW1 Cc of unit

Near Highland Ave, Kent, OH 44240
Brian M.

Brian M.

DRYER MAYTAG MGDX655DW2 Installed timerRan test cycleOP TEST OK

Near Carlton Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL MFI2269FRZ02 "Replace all parts,and took core with me for return,opt test ok they send me the wrong gasket plus it was smaller then original ; ordrng 1 W10830055 (gasket-fip)"

Near W Erie Ave, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Customer showed pop , he also has extended warranty .. he will also will email it to service@fredsappliance.com Cc of no cool in fridge Found fridge evap to be frosted over Followed service bulletin W11092686DSOP TEST OK"

Near Etter Rd, Mogadore, OH 44260
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8040DW4 Installed suspension and water valve OP TEST OK

Near Nicholas Way, Kent, OH 44240
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Cc of suspension not right Found suspension ball brokenReplaced using over stock from truck OP TEST OK

Near Nicholas Way, Kent, OH 44240
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Customer complaint of frost build up in freezer and display segments are out and ice maker is not working , segments of user interface are out, found freezer section door gasket not sealed at bottom, found freezer drawer not mounted properly, causing freezer section door to not close properly, reset drawer, freezer section door closed , gear in ice maker is stripped , unit needs new ice maker and user interface ; ordrng 1 242058232 (user interface) and 1 5303918344 (ice maker assy)"

Near Rockford Dr, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW0 Installed control and ui Ran auto test and calibration OP TEST OK

Near Irish Rd, Kent, OH 44240
Corey L.

Corey L.

DRYER KENMORE 11087673100 "Customer complaint dryer is loud and gets louder as it runs, confirmed started cycle and heard the sound, removed belt and pulley to test motor, sound is coming from the motor itself, customer suspected this and asked for a verbal price of just the motor, customer has been shopping around and will get a new unit, did not want quote"

Near Pearl Rd, Middleburg Heights, OH 44130
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Found frigde evap frozen,steam out completely,also icemaker taking 2 day for a full tray told customer wants I steam out all ice from evap and place thermister in the right place he should start seeing ice more faster"

Near Greystone Dr, Amherst, OH 44001
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MAH6500AWW Found no issues with spin. May have been issue with switch. All tested ok.

Near Ali Ave, Middleburg Heights, OH 44130
Brian M.

Brian M.

DRYER MAYTAG MGDC465HW0 Installed drum OP TEST OK

Near Stella Ln, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WED4800BQ1 Check wiring. Checks good. Ran service mode. No stored faults. Ran calibration and service test mode. No faults. Advise to use rinse aid and keep heated dry selected. Op test ok.

Near Amhearst Cir, Beachwood, OH 44122
David R.

David R.

WASHER MAYTAG MVWX655DW1 Detergent flap is broken. Customer said they can put in themselves.; ordrng 1 W11127356 (drawer)

Near N Prospect St, Oberlin, OH 44074
Jeff M.

Jeff M.

DRYER WHIRLPOOL MEDB835DW4 Installed u.i. Op test ok.

Near W Miner Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

RANGE ELE WHIRLPOOL WEE745H0FS0 Cc that unit is not hot enough. Ran bake at 350 and tested temp. Checks good. Let run for longer and tested again. Unit is holding temps. Set tones to on. Advised to bake on upper rack positions.

Near Trevitt Cir, Cleveland, OH 44143
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replaced light bd. Unit op test good.

Near Fox Run Cir, Roaming Shores, OH 44084
Brian M.

Brian M.

RANGE GE JB850ST1SS Cc of temps not right upper oven Found unit to automatically say it’s at temp When unit just starts pre heat Temp sensors ohm out normal Needs control board Customer will call if she wants to fix it Customer paid svc

Near Longwood Ave, Burton, OH 44021
Paul P.

Paul P.

WASHER AMANA NTW4516FW1 "Found drain tube on floor, set back in place. Wash load was tightly packed, loosened up to run test. Reset washer. Note the laundry tub will overfill to block the drain tube, and drain backs up. Suggested to customer to have drain cleared before running the washer, otherwise will fill too high, and if the washer cannot sense the drain cycle, it will not run."

Near W 83rd St, Cleveland, OH 44102
Paul P.

Paul P.

DRYER GE GFDS35OEL1WW "Installed control panel, all ops tests good. Part covered under 1 year warranty. Service and labor, entered for senior discount.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Clifton Blvd, Lakewood, OH 44107
Corey L.

Corey L.

RANGE WHIRLPOOL GS563LXSS0 "Customer complaint after a selfclean for the first time both bake and broil will not work, confirmed neither bake or broil sparks, control is sending power to dsi board, dsi board failed, left quote with customer they would like to shop around before repair and will contact us if they wish to proceed, WPW10331686; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Milford Ave, Parma, OH 44134
Paul P.

Paul P.

DRYER WHIRLPOOL WED8900BC0 "Tested dryer, found open thermistor at the outlet (on outgoing blower housing). Office to order outlet thermistor.; ordrng 1 WP8577274 (thermistor)"

Near Westbrook Dr, Brooklyn, OH 44144
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced thermistor from wiring harness. All tested ok.

Near Stephanie Dr, North Royalton, OH 44133
David R.

David R.

WASHER WHIRLPOOL WFW75HEFW0 "F8E1. Water valves are good and sending water to unit. Checked pressure line, found debris in air trap and debris in drain pump. Cleared ran test mode. Will not stop draining. Unplugged, let sit. Tried to run test mode and still will not stop draining. Ordering control, drain pump, sensor and water valves.; ordrng 1 W10599356 (water inlet valve) and 1 W11201274 (CONTROL ) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"

Near N Main St, Oberlin, OH 44074
Corina B.

Corina B.

WASHER WHIRLPOOL MHW3505FW1 Replaced the pressure switch. Ran a CO test. Started a rinse and spin. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near E Overlook Rd, Cleveland Heights, OH 44106
Jeff M.

Jeff M.

DRYER AMANA LER217W2 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Sutton Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL MDB4949SHZ There was a loose connector. Unit op tested good

Near Havenhurst Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER AMANA NGD4655EW2 Found wire shorted to cabinet. Corrected. Op test ok.

Near Meadows Rd, North Madison, OH 44057
Paul P.

Paul P.

WASHER AMANA NTW4516FW1 "Found drain tube on floor, set back in place. Wash load was tightly packed, loosened up to run test. Reset washer. Note the laundry tub will overfill to block the drain tube, and drain backs up. Suggested to customer to have drain cleared before running the washer, otherwise will fill too high, and if the washer cannot sense the drain cycle, it will not run."

Near W 83rd St, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Customer complaint of loud noise, ran all components, no unusual noises heard, unit is operating as designed"

Near Fowlers Mill Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT720PADB1 "Found pieces of glass on drain pump,clear out opt test ok"

Near Coes Post Run, Westlake, OH 44145
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDE201YW0 "Found no issue with dryer,charging svc fee ,opt test ok ,no pinch noise found"

Near Inglewood Ave, Rocky River, OH 44116
Corina B.

Corina B.

WASHER KENMORE 110.248523 Replaced the lid switch. Started a cycle and a drain and spin. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Makayla Ct, Richmond Heights, OH 44143
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 Replaced the control. Brought core back for return. Switches did not come. Optest ok.

Near Father Caruso Dr, Cleveland, OH 44102
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8040DW4 Installed new part unit op tested good

Near Brakeman Rd, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER GE FCGD3000ES1 The unit heated tested good the vents need cleaned

Near Euclid Ave, Cleveland, OH 44103
Dan H.

Dan H.

RANGE WHIRLPOOL KERS807SBL02 "Customer complaint that left front burner is not working, found knob stripped, infinite switch is working, installed new knob, op test good"

Near Rush Rd, Wickliffe, OH 44092
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF302EBL01 "Customer complaint of clicking noise, clicking noise is coming from compressor star device, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device,op test good ; used 1 8201786 (STARTER) from stock"

Near Fowler Dr, Willoughby Hills, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MHW5100DW0 "Cc that unit is not spinning, Ran diagnostics no error codes found, Ran test cycle, unit completed test cycle, ran drain and spin, drain pump is working, unit spins, unit is operating as designed"

Near Delrey Ave, Cleveland, OH 44128
Dan H.

Dan H.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is not heating, confirmed, found unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube q"

Near Vineyard Ave, Cleveland, OH 44105
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning sometimes, ran diagnostics found f0e5(off balance ) error code, ran manual test cycle on high speed spin and heavy agitate, unit spins and agitates , unit is leaning to the right, leveled unit, op test good"

Near Force Ave, Cleveland, OH 44105
Macaulay G.

Macaulay G.

DRYER AMANA NED4655EW1 Could not duplicate issue. Advised to record noise when it happens again.

Near Adrian Dr, Berea, OH 44017

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