Service History 1551 | Freds Appliance

We serviced a

KITCHENAID WALL OVEN

Model KEBS109BSS0

Near Chagrin Falls, Ohio 44022

Robert A.

Job Details: 08/15/2017

Replaced high limit, tested unit, op test ok; Job Cmpltd,

We serviced a

GENERAL ELEC REFRIGERATOR

Model PSC23PSSASS

Near Auburn Township, Ohio 44023

Robert A.

Job Details: 08/15/2017

We serviced a

WDF520PADM3 WHIRLPOOL

Model DISHWASHER

Near South Euclid, Ohio 44121

Chris H.

Job Details: 08/15/2017

customer complaint that unit is not draining, had another company out stated it was the pump, found broken glass lodged in the impeller, pump is undamaged, removed glass, unit is now draining, op test good; Job Cmpltd

We serviced a

WRF560SFYW00 WHIRLPOOL

Model REFRIGERATOR

Near South Euclid, Ohio 44121

Dan

Job Details: 08/15/2017

Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 14 degrees, evaporator fan is running, compressor and condenser fan are running, frost frost build up on top of evaporator, found thermistor corroded, unit needs new plastic thermistor and frost cleared, cleared frost and installed new thermistor, op test good ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd

We serviced a

WDF540PADB0 WHIRLPOOL

Model DISHWASHER

Near Jefferson, Ohio 44047

Jeff M

Job Details: 08/15/2017

The unit was not draining. I found a plastic clip inside the drain pump which broke one of the fans on the impeller needs a new drain pump. The rinse aid cap is missing from the soap dispenser need to Spencer is contaminated with dirty water needs a new soap dispenser. Also the ui is broken it is not Secure at all; ordrng 1 W10839949 (UI) and 1 WPW10348269 (DRAIN PUMP) and 1 WPW10671905 (DISPENCER),

We serviced a

NTW4516FW0 AMANA

Model WASHER

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/15/2017

I found a long drain code save in the computer for the third time in a row. I pulled the drain pump off i found no obstructions or blocks inpeller was fine. Sensor holes has no pinches of holes. I called Fred he recommended to run a load of six large bath towels with no soap. The unit agitates fine it would not spin. I cleared the code re-calibrate the machine tested good call Fred back recommends a shift actuator I cannot locate it on my truck. Needs to be ordered customers going to call Whirlpool and discuss with them about a replacement; ordrng 1 W10913953 (ACTUATOR), used 1 W10913953 (ACTUATOR) from stock,

We serviced a

KRFF507ESS01 WHIRLPOOL

Model REFRIGERATOR

Near Chester Township, Ohio 44026

Corina H

Job Details: 08/15/2017

Replaced the harness. Optest ok. ; Job Cmpltd

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Richmond Heights, Ohio 44143

Chris H.

Job Details: 08/15/2017

Installed new front panel, op test good; Job Cmpltd

We serviced a

GX2FHDXVB04 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, Ohio 44060

Corina H

Job Details: 08/15/2017

CC that the fz light is not coming on. Found the fz light was frozen. Steamed the switch out. Used silicone spray on the switch. Optest ok.; Job Cmpltd

We serviced a

DBXR463EG6WW GE

Model DRYER

Near Painesville Township, Ohio 44077

Corina H

Job Details: 08/15/2017

CC that there is a rattle coming from the unit. Found the wire cover was hitting the drum. Re attached the wire cover. Optest ok.; Job Cmpltd

We serviced a

WFG540H0ES1 WHIRLPOOL

Model RANGE

Near Warrensville Heights, Ohio 44122

Chris H.

Job Details: 08/15/2017

Customer complaint that unit was smoking and stunk out the house, unit is brand new and will smoke upon forst couple of initial uses, started unit on bake at 350, smell is paint curing, paint is excessive on sides but is curing,op test good; Job Cmpltd

We serviced a

GLWN2800D0WS GE

Model WASHER

Near Cleveland, Ohio 44105

Chris H.

Job Details: 08/15/2017

Customer complaint that unit is not dispensing fabric softner correctly, found customer overfilling dispensor causing gravity to dump the softner, instructed customer, op test good; Job Cmpltd

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Cleveland, Ohio 44104

Chris H.

Job Details: 08/15/2017

Customer complaint that unit is not heating, unit is receiving 240 volts, found element, open replaced from ts, op test good; used 1 279838 (ELEMENT) from stock, Job Cmpltd

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Eastlake, Ohio 44095

Dan

Job Details: 08/15/2017

Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 11 degrees, condenser fan and compressor are running,evaporator fan is not running, evaporator fan recieving 120vac, flicked evaporator fan, fan started, unit needs new evaporator fan motor; ordrng 1 WP2315539 (MOTOR), schdld next appmnt for 8/24 THU

We serviced a

FQHF2366PF FRIGIDAIRE

Model REFRIGERATOR

Near Huntsburg, Ohio 44046

Jeff M

Job Details: 08/14/2017

The unit is not cooling correctly the freezer was that's -12 the fridge was at 68° I found that the evaporator fan is not spinning. It is receiving power new evaporator fan is needed to complete the repair; ordrng 1 241509402 (motor)

We serviced a

WFE540H0AS1 WHIRLPOOL

Model RANGE

Near Montville, Ohio 44064

Jeff M

Job Details: 08/14/2017

The unit is not heating. I found the Bake element open and the control is not sending power. The ele and control is needed ; ordrng 1 W10779716 (B ELEMENT ) and 1 WPW10586735 (CONTORL)

We serviced a

MVWC400XW3 MAYTAG

Model WASHER

Near Conneaut, Ohio 44030

Jeff M

Job Details: 08/14/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WFW75HEFW0 WHIRLPOOL

Model WASHER

Near Roaming Shores, Ohio 44085

Jeff M

Job Details: 08/14/2017

I was unable to duplicate the issue the unit works for me put it in a normal mode tested fine; Job Cmpltd,

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lorain, Ohio 44053

Paul H.

Job Details: 08/14/2017

Replaced main control, ran calibration cycle and an auto test, op test ok.; Job Cmpltd,

We serviced a

MRT118FFFH01 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, Ohio 44053

Paul H.

Job Details: 08/14/2017

Rail from shelf had popped off, inserted and secured, op test ok.; Job Cmpltd,

We serviced a

WGD5000DW3 whirlpool

Model dryer

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/14/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KUDS30IXBT9 KITCHENAID

Model DISHWASHER

Near Mentor, Ohio 44060

Corina H

Job Details: 08/14/2017

CC that the top rack is broken. Found the wheel is broken on the top rack. Technical Service Pointer #: W10756177B * S-CODE – “S23010” to cover parts & labor, unit falls into this range. Replaced the adjusters from t/s. Ran a calibration, optest ok. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd

We serviced a

MVWC415EW2 MAYTAG

Model WASHER

Near Cleveland, Ohio 44135

Chris H.

Job Details: 08/14/2017

Customer complaint that unit is not locking, ran diagnostics found lid lock fault, replaced lid lock from ts, ran calibration, op test good, pop in sd; used 1 W10838613 (LATCH) from stock, Job Cmpltd

We serviced a

JMV8208BAB JENN-AIR

Model MICRO OVEN

Near Solon, Ohio 44139

Dan

Job Details: 08/14/2017

Customer complaint that unit is not heating, confirmed, found diode shorted shorted, magnetron also shorted, unit needs new diode and magnetron, customer does not repair

We serviced a

WFW9200SQ02 WHIRLPOOL

Model WASHER

Near Walton Hills, Ohio 44146

Dan

Job Details: 08/14/2017

Customer complaint that unit will not run clean washer cycle, started clean washer cycle, unit started clean cycle then stopped after a few minutes and displayed rl error, ran diagnostics found f34(unload indication) error code, found bearings worn, unit needs new inner tub, outer tub, and basket, customer does not want repair

We serviced a

KRFC604FSS KITCHENAID

Model REFRIGERATOR

Near Madison, Ohio 44057

Jeff M

Job Details: 08/14/2017

Water dispensers is having an issue with dispensing water I found that the whole house pressure is 110 psi recommended to 60 PSI I'm ordering a new water filter and pressure regulator. The regulator needs to be installed by a licensed plumber; ordrng 1 EDR2RXD1 (FILTER) and 1 W10786954 (REGULAR ),

We serviced a

MEDC215EW1 maytag

Model dryer

Near Bay Village, Ohio 44140

Paul H.

Job Details: 08/14/2017

Finish is cracked on interior of drum, appears to be a defect, ordering a drum, ; ordrng 1 W10899578 (DRUM),

We serviced a

KRFF507ESS01 kitchenaid

Model refrigerator

Near Bay Village, Ohio 44140

Paul H.

Job Details: 08/14/2017

Unit does fit pointer w11092686a, RC is not defrosting properly, based on field experience, ordering harness, comes with fan and thermistors; ordrng 1 W11033168 (HARNESS/FAN-THERMISTORS)

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Olmsted Falls, Ohio 44138

Paul H.

Job Details: 08/14/2017

Replaced main board, started a cycle and observed, no wash motor action, new board, voltage is being sent, ran diagnostic cycle, still no wash action, wash motor must be seized, ordering; ordrng 1 WPW10671941 (pump&motor),

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, Ohio 44053

Paul H.

Job Details: 08/14/2017

Replaced defrost control, placed in defrost, op test ok.; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Olmsted Falls, Ohio 44138

Paul H.

Job Details: 08/14/2017

Tried three different outlets, problem persists, power dropping to board, spoke with JR, has to be a loose connection or a faulty board, examined all molex connectors, all wires seated firmly and correctly into each connector, each connector seated firmly to its mate, must be a faulty board; ordrng 1 W11116590 (CNTRL-ELEC),

We serviced a

MFI2568AES MAYTAG

Model REFRIGERATOR

Near Strongsville, Ohio 44149

Paul H.

Job Details: 08/14/2017

Unit issue does fit pointer r8178660, is not under any special coverage though, needs HV board kit: W10890094

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/14/2017

When I arrived unit was in flood, allowed ten minute timeout and explained to customer, afterwards, ran diagnostics, no errors, ran auto test, proceeded fine, checked for errors again, none, op test ok.

We serviced a

RF378PXGQ1 WHIRLPOOL

Model RANGE

Near South Euclid, Ohio 44121

Corina H

Job Details: 08/14/2017

Replaced the part listed. Turned oven on to clean, door locked and unlocked. Optest ok. ; Job Cmpltd

We serviced a

MEDX655DW1 maytag

Model dryer

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 08/14/2017

Start switch became unmounted, checked for damage, none, reinstalled securely, tested, op test ok; Job Cmpltd,

We serviced a

FRS6HR5JW0 FRIGIDAIRE

Model REFRIGERATOR

Near South Euclid, Ohio 44121

Corina H

Job Details: 08/14/2017

CC that the im is not making ice. Found the im was turned off. Turned im on cycled and filled. Optest ok. Cust needs a water filter called BB to order part.; ordrng 1 WFCB (water filter 3085)

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near WILOUGHBY HLS, Ohio 44094

Corina H

Job Details: 08/14/2017

Went to replace the hub and the gearcase is seized up. Will need a new gearcase. Called GS to order part. ; ordrng 1 W11035751 (GEARCASE), schdld next appmnt for 8/21 MON

We serviced a

MSC21C6MFZ00 MAYTAG

Model REFRIGERATOR

Near Eastlake, Ohio 44095

Corina H

Job Details: 08/14/2017

Replaced the door ice flap. Waiting on the ff door. Optest ok

We serviced a

WDF320PADB3 WHIRLPOOL

Model DISHWASHER

Near Willowick, Ohio 44095

Corina H

Job Details: 08/14/2017

Replaced the panel. Optest ok.; Job Cmpltd

We serviced a

MVWC360AW0 MAYTAG

Model WASHER

Near Painesville Township, Ohio 44077

Corina H

Job Details: 08/14/2017

CC that its not finishing cycles. Ran diag F7E1 – BASKET SPEED FAULT, F0E2 – OVER SUDS CONDITION DETECTED, cleared codes. Ran an auto test, Ran test 3 drive system, passed. Advised cust to use 1-2 tablespoons of detergent. 6-8 bath towels equals a full load. Ran a calibration Running as designed. Optest ok.; Job Cmpltd,

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, Ohio 44142

Chris H.

Job Details: 08/14/2017

Customer complaint that units ice bin will not pull out and that the water filter door ill not close, corrected complaints, op test good; Job Cmpltd

We serviced a

GH7208XRY3 WHIRLPOOL

Model MICROWAVE

Near Parma, Ohio 44129

Chris H.

Job Details: 08/14/2017

Customer complaint that unit displays an F7 error code and developed a smoke during use, smoke is from grease build up in the top of cavity, advised customer on how to clean unit, 4903 relay shows continuity, have 120 with door closed monitor switch is sending power, unit needs a new control, spoke with gs ordering part ; ordrng 1 8206603 (cntrl-elec), schdld next appmnt for 8/22 TUE

We serviced a

MDB7749AWB2 WHIRLPOOL

Model DISHWASHER

Near Parma, Ohio 44134

Chris H.

Job Details: 08/14/2017

Customer complaint that units user i terace is not responding, bi-metal checks good, control is receiving 120 volts, ribbon connection is good, unit needs a new user interface, main control and lower rack wheels, spoke with gs ordering parts; ordrng 1 W10811148 (panel-cntl) and 4 WPW10261335 (wheel)s and 1 WPW10298356 (cntrl-elec), schdld next appmnt for 8/21 MON

We serviced a

KBRS20ETSS01 KITCHENAID

Model REFRIGERATOR

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 08/14/2017

Customer complaint that water filter door will not stay closed, confirmed, unit needs new water filter mounting plate; ordrng 1 WP67001668 (PLATE), schdld next appmnt for 8/21 MON

We serviced a

KUDS30IVBS3 KITCHENAID

Model DISHWASHER

Near Garfield Heights, Ohio 44125

Dan

Job Details: 08/14/2017

Installed new user interface, op test good ; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Garfield Heights, Ohio 44105

Dan

Job Details: 08/14/2017

Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill), valves open and close, ran drain and spin cycle with 6 wet towels, Unit spun clothes out to almost dry, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

WMH53520AS1 WHIRLPOOL

Model MICROWAVE

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 08/14/2017

Installed new diode and magnetron, op test good ; Job Cmpltd

We serviced a

MDB9150AWW WHIRLPOOL

Model DISHWASHER

Near Beachwood, Ohio 44122

Dan

Job Details: 08/14/2017

Customer complaint that handle is broken, confirmed, unit needs new door handle, installed new door handle from customer stock, op test good

We serviced a

MFI2568AES MAYTAG

Model REFRIGERATOR

Near Geneva Township, Ohio 44041

Jeff M

Job Details: 08/14/2017

The unit is not cooling I found the fridge and freezer at temperature of 80°. The compressor is pulling .93 A. The temp sensors read within a range of the temperature that it's at. Starts relay tested good possible restriction in the line customer will buy a new fridge given the age

We serviced a

JDB3600AWS5 JENN-AIR

Model DISHWASHER

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 08/14/2017

Customer complaint that unit is not draining, Ran test cycle, unit completed cycle, unit drained, unit is operating as designed

We serviced a

KRFF507ESS01 KITCHENAID

Model REFRIGERATOR

Near North Madison, Ohio 44057

Jeff M

Job Details: 08/14/2017

I found the evaporator frosted over the defrost. Thermister is off by a couple of ohms the unit needs a new thermister harness. And thermistor needs to be installed with a zip tie around the thermister to hold it closer to the evaporator suction line; ordrng 1 W10799425 (WIRE HARNESS)

We serviced a

WFE320M0ES WHIRLPOOL

Model RANGE

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/14/2017

I found all the screws were loose they were holding the infinite switch is to the panel I tightened all the screws unit tested good; Job Cmpltd,

We serviced a

KDHE404DSS0 WHIRLPOOL

Model DISHWASHER

Near Concord Township, Ohio 44060

Jeff M

Job Details: 08/14/2017

I found moisture inside the door silicone for the air vents the u i is shorted out needs a new UI i called gs to get a ok ; ordrng 1 W10538071 (panel-cntl), schdld next appmnt for 8/18 FRI 8-12, saved tckt [SdLink

We serviced a

GSD2100V35CC GE

Model DISHWASHER

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/14/2017

Unit still having a draining issue I found that as the motor tries to rotate it starts to hang up The bearings in the motor r weak ; ordrng 1 WD26X10051 (mechanism s/s asm)

We serviced a

KUDS30FXSS5 KITCHENAID

Model DISHWASHER

Near Kirtland, Ohio 44094

Jeff M

Job Details: 08/14/2017

User interface is not responding properly when you press one button other lights will light up needs a new user interface; ordrng 1 WPW10481125 (UI)

We serviced a

WFE530C0EW WHRILPOOL

Model RANGE

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 08/14/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MEDC215EW1 WHIRLPOOL

Model DRYER

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/14/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/14/2017

Could not duplicate the noise I did remove the icemaker for her; Job Cmpltd,

We serviced a

KUDI01ILWH1 KITCHENAID

Model DISHWASHER

Near Euclid, Ohio 44117

Chad P.

Job Details: 08/14/2017

Start key dead. Needs control panel replaced. Cust requests last call of the day for install please.

We serviced a

JDS1450DP1 JENNAIRE

Model RANGE

Near Brecksville, Ohio 44141

Chad P.

Job Details: 08/14/2017

Repaired solder joint on filter board. Op test ok. ; Job Cmpltd,

We serviced a

WED9200SQ1 WHIRLPOOL

Model DRYER

Near Broadview Heights, Ohio 44147

Chad P.

Job Details: 08/14/2017

Venting checks good. Installed element and ran timed dry with no heat. Unit did not heat. Ran high heat. Heat cycled correctly. Op test ok. ; Job Cmpltd,

We serviced a

MDB4949SDH3 WHIRLPOOL

Model DISHWASHER

Near Parma, Ohio 44134

Chad P.

Job Details: 08/14/2017

Found neutral wire shorted in terminal box. Repaired. Op test ok. ; Job Cmpltd

We serviced a

MDB7749SBW3 MAYTAG

Model DISHWASHER

Near LaGrange, Ohio 44050

Paul H.

Job Details: 08/14/2017

Intermittent operation, checked ribbon cable, shorted in spots, needs UI, quoted: UI W10811166

We serviced a

RTW4641BQ1 ROPER

Model WASHER

Near Oberlin, Ohio 44074

Paul H.

Job Details: 08/14/2017

Ran diagnostic cycle, motor did not run at all, checked connection, was not connected, corrected and secured, tested again, op test ok.; Job Cmpltd,

We serviced a

WRS586FLDM01 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, Ohio 44060

Corina H

Job Details: 08/14/2017

Replaced parts listed. Optest ok. ; Job Cmpltd

We serviced a

MVWB835DW2 MAYTAG

Model WASHER

Near Mentor, Ohio 44060

Corina H

Job Details: 08/14/2017

Replaced the housing. Ran and manual test and calibration. Optest ok. ; Job Cmpltd

We serviced a

GHW9100LW2 WHIRLPOOL

Model WASHER

Near Willoughby Hills, Ohio 44094

Corina H

Job Details: 08/14/2017

CC that the unit sounds loud and off balance. Ran a drain and spin. Found the outer basket and tub have separated from each other. Will need a tub and both outer baskets. Cust does not want to repair. Job Cmpltd

We serviced a

KSCS25INSS00 KITCHENAID

Model REFRIGERATOR

Near Willoughby Hills, Ohio 44094

Corina H

Job Details: 08/14/2017

CC that the ice maker does not work and a water line is leaking. Fz 10 ff 41 f. Pulled unit out. Rt front wheel does not move. Found the compressor melted a water line in half. Found the cond fan is not running. No power to the fan. Will need anew main control. Control is discontinued

We serviced a

WRT518SZFM00 WHIRLPOOL

Model REFRIGERATOR

Near Euclid, Ohio 44119

Corina H

Job Details: 08/14/2017

CC that the ff is not cooling. fz -10 ff 72. Fz is full of frost, found the fz frame and door seal have a gap in the rt hand corner. Siliconed the fz frame. Steamed the air duct out that was frozen with ice. Evap frost pattern good. Ff door has a good seal. Optest ok. ; Job Cmpltd,

We serviced a

TBX20DFB GE

Model REFRIGERATOR

Near Chester Township, Ohio 44026

Corina H

Job Details: 08/14/2017

CC that the ff is not cooling. FF 42 FZ 6. Good air flow. Pulled unit out compressor is making a grinding noise, water is leaking from the copper line going into the fz. Would need a new compressor and seals around the evap line. Parts are not available

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Mentor, Ohio 44060

Corina H

Job Details: 08/14/2017

CC that the i/m back wall is still having ice form. Called t/l Kurt file # 7719790915. Checked the door seals, good. Wants to have door liner sealed. With Rtd 675652. Called BB to order part. ; ordrng 1 675652 (adheisive), schdld next appmnt for 8/18 FRI

We serviced a

MGDX655DW2 WHIRLPOOL

Model DRYER

Near Painesville, Ohio 44077

Corina H

Job Details: 08/14/2017

CC that the dryer has a comforter stuck in the dryer. Ran unit, working as designed. Vacuumed unit out and oiled the rollers. Optest ok

We serviced a

MVWB300WQ2 MAYTAG

Model WASHER

Near Madison Township, Ohio 44057

Dan

Job Details: 08/14/2017

Customer complaint of loud noise during spin cycle, bearings are worn, unit needs new bearings; ordrng 1 W10435302 (BEARING), schdld next appmnt for 8/21 MON

We serviced a

LDG7500AAW WHIRLPOOL

Model DRYER

Near South Russell, Ohio 44022

Dan

Job Details: 08/14/2017

Customer complaint that unit is not heating, confirmed, found ignitor physically broken, unit needs new ignitor, installed new ignitor, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279311 (IGNITOR) from stock, Job Cmpltd

We serviced a

WTW5840BW0 WHIRLPOOL

Model WASHER

Near Chagrin Falls, Ohio 44022

Dan

Job Details: 08/14/2017

Customer complaint that no bubbles can be seen in water after detergent is dispensed, started normal wash cycle, detergent dispensed, suds formed in bottom of basket(see pic), unit is operating as designed

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Warrensville Heights, Ohio 44128

Dan

Job Details: 08/14/2017

Customer complaint that unit starts on its own, unit unplugged when tech arrived, plugged unit in, unit did not start cycle on its own, found segments in display out and several buttons on user interface not working, unit needs new user interface ; ordrng 1 W10861510 (user interface), schdld next appmnt for 8/18 FR

We serviced a

KSSS48DBW00 KITCHENAID

Model REFRIGERATOR

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 08/14/2017

Customer complaint that light bulbs blew out and fresh food section is freezing food and fresh food section door gasket is torn , fresh food section temperature at 41 degrees, freezer section temperature at 6 degrees, fresh food section lights are not recieving 120vac, found control not sending 120vac unit needs new control and fresh food section door gasket, control is no longer available, customer does not want door gasket repair

We serviced a

WTW4800BQ1 WHIRLPOOL

Model WASHER

Near Bedford Heights, Ohio 44146

Dan

Job Details: 08/14/2017

Customer complaint that unit is not advancing to wash cycle, confirmed, ran diagnostics found f5e2(lid lock fault) error code, unit needs new control per tech sheet test, customer does not want repair

We serviced a

NTW4705EW0 WHIRLPOOL

Model WASHER

Near Maple Heights, Ohio 44137

Dan

Job Details: 08/14/2017

Customer complaint of loud noise, ran manual test cycle, turned on all components, ran heavy agitate and hogh speed spin, no unusual noises heard, unit is operating as designed ; Job Cmpltd

We serviced a

JFC2089BEP00 JENN-AIR

Model REFRIGERATOR

Near Moreland Hills, Ohio 44022

Dan

Job Details: 08/14/2017

ustomer complaint that unit is not making ice, found bail arm disconnected from ice maker, ice maker was turned off, reinstalled bail arm and turn ice maker on, ice maker started, ice maker never filled, fill valve is working, unit needs new ice maker, installed new ice maker, op test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model REFRIGERATOR

Near Euclid, Ohio 44132

Brian B

Job Details: 08/11/2017

Found ff at 45 and freezer at 35. Ff evap is only partially frosted. Leak in ss. Ran test 4. Valve working properly with no leakage into oposing evap. Ran step 56, i/m error codes, e5 timed . Will need new ff evap and compressor. Also, return tech to check ff drain before installing new evap, may be plugged.. office to check and see if CB or BEN still has parts. Office to call cust on monday to r/s

We serviced a

MAYTAG DRYER

Model MGDE200XW1

Near Chardon, Ohio 44024

Robert A.

Job Details: 08/11/2017

Installed idler bracket asm, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GSL25JFXBLB

Near Cleveland, Ohio 44113

Brian B

Job Details: 08/11/2017

Found drain clogged and water leaking from freezer side. Removed and cleaned out drain tube. Optest ok.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model EB19MKXSN00

Near Chardon, Ohio 44024

Robert A.

Job Details: 08/11/2017

Found evap fan not running, ut receiving 120vac, replaced fan motor, op test ok; used 1 12002744 (EVAP MOTOR84.52) from stock, , Job Cmpltd,

We serviced a

KGRT507BWH3 WHIRLPOOL

Model RANGE

Near Parma Heights, Ohio 44130

Chad P.

Job Details: 08/11/2017

Found unit was converted to celsius. Converted to farenheit. Ran bake. Op test ok

We serviced a

WTW4850XQ0 WHIRLPOOL

Model WASHER

Near MIDDLEBRG HTS, Ohio 44130

Chad P.

Job Details: 08/11/2017

Found latch assy failed. Replaced and ran calibration and normal wash. Op test ok. ; used 1 W10404050 (LATCH) from stock,

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near North Ridgeville, Ohio 44039

Chad P.

Job Details: 08/11/2017

Unit seemed to be leaning slightly forward. Adjusted leveling. Opened and closed door several times. Door seems to have more tension on it now. Advised to use as normal. If issue return please contact wpl back for service. Tracks left at home with cust incase needed in the future. ; Job Cmpltd,

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, Ohio 44149

Chad P.

Job Details: 08/11/2017

Found all lights and controls on but unit not cooling. Reset power. Unit came back on and started cooling. Unit had frozen control. Advised on resetting the power if this happens again and to allow 24 hrs for normal cooling to resume. Op test ok. ; Job Cmpltd, saved tckt [SdLink\295732a.png], saved tckt [SdLink\295732b

We serviced a

KUDE70FXSS3 KITCHENAID

Model DISHWASHER

Near Strongsville, Ohio 44136

Chad P.

Job Details: 08/11/2017

Found moisture getting around vent and into control panel. Needs panel, gasket and vent cap (deflector). Cust requests to be first call; ordrng 1 WP8269259 (GASKET) and 1 WPW10195032 (DEFLECTOR) and 1 WPW10481144 (CONTROL PANEL)

We serviced a

WFW94HEXW1 WHIRLPOOL

Model WASHER

Near Strongsville, Ohio 44136

Chad P.

Job Details: 08/11/2017

Unit stored fault for no water detected entering unit. Valve check good. Cleared fault from control. Ran normal wash. No faults. Ran service test mode 2x and normal wash again. No faults. Pressure line checks good. Advised to use as normal. Op test ok.

We serviced a

WRF757SDEM00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, Ohio 44035

Paul H.

Job Details: 08/11/2017

CC ice sticking together and slow production, found flapper not sealing properly, needs replaced; ordrng 1 WPW10616134 (door-ice)

We serviced a

KUDS30IXBT7 KITCHENAID

Model DISHWASHER

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 08/11/2017

Part received was damaged again, took pics, ordering again; ordrng 1 WPW10195534 (panel)

We serviced a

WFE540H0ES0 WHIRLPOOL

Model RANGE

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/11/2017

Set oven to 350F and preheated with a cookie sheet inside, gave extra ten minutes after preheat, temp is spot on, ; Job Cmpltd,

We serviced a

WMH53520CS5 WHIRLPOOL

Model MICROWAVE

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/11/2017

Not cooking, pulling over nine amps, transformer, diode, and cap check good, needs a magnetron, ordering; ordrng 1 W10818686 (magnetron), schdld next appmnt for 8/18 FRI 8-12, saved tckt [SdLink

We serviced a

KUIS18PNZB1 KITCHENAID

Model ICE MAKER

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/11/2017

Replaced recirc pump, unit began running and circulating water over the plate, op test ok.; Job Cmpltd,

We serviced a

WTW7040DW1 WHIRLPOOL

Model WASHER

Near Lorain, Ohio 44055

Paul H.

Job Details: 08/11/2017

Ran diagnostics, f9e1 long drain, f0e3 overload, f0e5 off balance, f9e2 water ring detected, cleared and ran test 51, during which I discovered the issue is the drain pump, has power, no obstructions found, needs drain pump; ordrng 1 W10876600 (pump-water)

We serviced a

CALORIC WALL OVEN

Model RXD214

Near Brooklyn, Ohio 44144

Brian B

Job Details: 08/11/2017

Found oven not lighting. Ignitor draw 2.7 amps.will need new ignitor. Replaced ignitor from t/s. Tested at 350. Optest ok. Gas line is old uncoated brass flexline, should be updated to stainless or coated flexline. Advised customer.; used 1 12400035 (IGNITOR) from stock, , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVBT4

Near Chester Township, Ohio 44026

Robert A.

Job Details: 08/11/2017

, Installed sump nd top spray arm, ran diagnostic cycle, op test ok; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near North Olmsted, Ohio 44070

Robert A.

Job Details: 08/11/2017

CC that machine not starting cycle. Found door hitting right side of cabinet and not closing. Right leg has slipped behind tile causing body to torque. Shimmed and adjusted feet. Ran diag and test cycle. Optest ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Newbury Township, Ohio 44065

Robert A.

Job Details: 08/11/2017

Found drain pump just humming, cleared pump, ran diagnostic cycle, op test ok; Job Cmpltd,

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