Local Reviews
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Jeff M.
WALL OVEN JENN-AIR JJW9630DDS "The main issue the customer wants resolved is the convection fan motor not rotating the main control has a three counts of runaway temp storage does not want that fixed because the unit still works partially so I’m just ordering the convection fan motor this job is the two counts; ordrng 1 WPW10206587 (FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL MHW6630HW0 Installed controlRan auto testOp test ok
Jason N.
MICROWAVE WHIRLPOOL WMH31017AW4 "Cc unit made a burning smell and sparked near top. Customer doesn’t want repair only exchange, told her that’s not what we do, advised her to call her warranty company.Ran 5 seconds heat test, transformer very loud, heard crackling up top. Told customer I would need to drop unit from cabinet, she said no repair. Told me she wants an exchange, she is too worried to have it fixed. Can only guess at this point unit would need transformer, could get a definitive diagnosis. She also said it melted her door handle(unit sits directly above a gas range), told her that was highly unlikely."
Corey L.
DISHWASHER WHIRLPOOL MDBH945AWQ "Customer complaint dishwasher made a noise one time that it never made before, nothing visible in drain filter, started normal cycle, no unusual sounds, let cycle run 15 minutes then drained, unit is operating as designed, could have been something passing through pump"
Jeff M.
WASHER GE GTW460ASJ6WW I call GE tech line we went through diagnostics I programmed the board incorrectly. He also had me put the machine in about 30 other tests he told me out of all the tests only one failed water pressure to the machine was lower than it should be recommended using the deep fill option. Unit tested good
Joe O.
REFRIGERATOR AMANA ACD2234HRS Cc: leakingFound water line from house to unit to be leakingThe line got smashed where compression fitting isAdvised customer to have a plumber replace the water lineTook pics of damage and line coming in
Corey L.
WASHER AMANA NTW4516FW2 "Replaced control, op test good"
Corey L.
DISHWASHER KITCHENAID KUDS30IXWH1 "Replaced control panel, op test good"
Corey L.
RANGE WHIRLPOOL WFG320M0BB2 "Replaced parts listed, op test good"
Arthur V.
REFRIGERATOR GE GTZ18GCEHRSS Replaced fan motor and blade. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
DRYER WHIRLPOOL WGD4850HW Installed new part unit op tested good
Jason N.
DISHWASHER MAYTAG MDB8989SHZ0 "Cc unit not filling / washingCustomer showed popRan wash test, unit not filling with enough water before wash. Low water pressure on wash, checked float switch, good, checked water source in to valve, low water pressure coming in. Checked at source valve, low water pressure at source. Advised customer to have plumber check house plumbing due to low water pressure to dishwasher."
Gabriel P.
WASHER ROPER RTW4516FW2 No issue found ran drain and spin cycle it unlock in the end of cycle ran diagnostics and no error codes working properly
Jeff M.
DISHWASHER WHIRLPOOL WDF520PADB0 Customer was not using the dishwasher properly I thoroughly explained to her how to use the dishwasher
Arthur V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found fill tube frozen. Removed fill tube assy and cleared ice out. No more leaks. Customer to monitor —-left leak mat for customer op test good
Joe O.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cc: bail arm still stickingFound ice maker bail arm stickingPut small amount of lubricant around bail arm assemblyAdvised customer that the lubricant may not fix the issue because it still has frictionNeeds ice makerGave estimate for new ice makerCustomer does not want to repair today
Gabriel P.
DISHWASHER WHIRLPOOL GU2400XTPS7 Heating element not turning on is shorted there was a service pointer on his issue search kit and it was discontinued 8193996
Joe O.
WASHER WHIRLPOOL WTW8500DC0 Cc: f5e3Found error f5e3 lid lock not unlockingRan auto testRan quick washUnit functioning as designedOp test ok
Jeff M.
DRYER WHIRLPOOL WED4815EW1 I was unable to duplicate the issue machine op tested good
Joe O.
DRYER MAYTAG MEDX655DW1 Installed listed partsRan test cycleOp test ok
Jason N.
MICROWAVE WHIRLPOOL KMHS120ESS0 Installed listed door switches. Op test no good. Door cavity light and tt do not work. Intermittent power from cavity light relay which connects to tt relay. Unit needs control board. ; ordrng 1 WPW10678766 (cntrl-elec16190)
Joe O.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Cc: not heating, and grinding noiseRan test cycleFound unit to be heatingCould not duplicate noise or heatingOp test ok"
Joe O.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Cc: freezer door not shutting properly/ frost build upFound freezer door to be functioningFound small amount of frostChecked door gasket, checked okChecked door tracks, checked okCould not duplicate issueOp test ok"
Joe O.
DISHWASHER WHIRLPOOL WDF330PAHB2 Cc: not washing/dryingRan diagnostics test cycleFound no stored codesWater cold at beginning of cycleFound heater to be workingAdvised customer to make sure water is hot before starting unitUnit functioning as designed
David R.
MICROWAVE WHIRLPOOL WMH53521HV Replacing mounting nuts. Tested. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc that ice maker isn’t working. Water dispenser is good, dual valve checks good. Icemaker making weird noise and not sending out power to get water. Replaced from t/s. As soon as it was plugged in Icemaker called for water and was cycling. Op test ok; used 1 W10882923 (ICE MAKER ASSY 103.59) from stock"
David R.
REFRIGERATOR GE GTS22KBPBRCC Replaced fan and grommet and cap. Tested. No noise. Op test ok.
David R.
WASHER MAYTAG MVWB855DC3 Replaced control and console. Ran test steps 51/52. Op test ok.
David R.
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Cc of icemaker not working and found icemaker not cycling by itself. Replaced with icemaker of t/s. Tested and called for water. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
Gabriel P.
DRYER WHIRLPOOL WED5620HW0 "Plugged in unit,check voltage on terminal 120 from both side to the middle and 210 from both out side and unit will not start took cover off found control led blinking call bj and robert explain to check voltage dc going to user interface 0 voltage going through it ordering control ; ordrng 1 W11331275 (CNTRL )"
Brian M.
REFRIGERATOR KITCHENAID KRFC604FSS00 Installed evap cover and control board OP TEST OK
Joe O.
RANGE KENMORE 790.4200361 "Installed oven probes and boardCalibrated unitRan test bakeFound unit not heatingCalled techline, tested elements and power to elementsNeeds relay control board; ordrng 1 316443910 (board)"
Brian M.
REFRIGERATOR KITCHENAID KRFC704FPS01 Leveled out door OP TEST OK
Corina B.
DRYER AMANA NED4655EW1 CC hat the unit does not start all the time. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Started a cycled let run for 30 minutes. Dryer started every time door was opened. Advised customer to take video of the dryer not starting when this happens. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Cust showed pop, sent pic. CC that the ice maker stopped making ice. Replaced the ice maker. Cycled the ice maker. changed temp on control was set at 3* for freezer and 33* for ff. Set to 0* and 38*Optest ok"
Corina B.
DRYER MAYTAG MEDB725BW0 "CC that the unit is not heating. Checked the terminal block, good. Checked the fuses and heater, good. Checked the power coming to the control 0 volts and 0 volts to the output. F4e4 L2 Line Voltage Error. Will need a new control. Cust does not want to repair"
Jason N.
DISHWASHER KITCHENAID KDTE254ESS1 Installed listed wash pump. Ran wash test and cancel drain. Checked for leaks. Op test good.
Arthur V.
WASHER MAYTAG MVWB835DW4 Customer complaint unit leaking with the water going down the drain on the floor. Cycled unit did not see any leaks. Ran diagnostics getting 2 error codes. F7e8 ( motor stator over temp)and f0e4 temp too high for spinning. Cleared codes and cycled unit. No leaks found. Cycled again with a load of towels supplied by the customer no leaks. Unit ran complete cycle no leaks. Left leak mat for customer could not duplicate issue
Corey L.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint control knob in user guide picture is different than what’s on the fridge, explained this and the features of this unit, unit is operating as designed, no parts are missing or damaged"
Jeff M.
REFRIGERATOR KITCHENAID KSRG25FKSS05 "Yup takes a failed they need replaced estimate only; ordrng 1 W10757851 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer won’t spin, ran dishwasher found lid lock fault, cleared, tested lid latch, latch not locking, replaced with ts, op test good; used 1 W11307244 (DOOR LOCK) from stock"
Arthur V.
REFRIGERATOR MAYTAG MFT2976AEM00 "Found fresh food evap not defrosting. Needs evap cover,wire harness,and fresh food evap motor. Cust to defrost unit themselves. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10501260 (cover-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Installed listed light switch. Op test good.
Arthur V.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced parts listed op test good
Gabriel P.
WASHER MAYTAG MVWC465HW2 Parts was no where to be found ordering parts again plus clips there missing on unit ask 3 lowes employees they don’t know where they are rescheduling ; ordrng 2 WP8312709 (clip)s and 1 WPW10193821 (endcap) and 1 WPW10193824 (endcap)
Corina B.
DRYER KENMORE 110.6513241 "CC that the unit is not start. Found the door switch is broken. Will need a new door switch. Replaced the switch from t/s. Optest ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WP3406107XXX (XXX DO NOT RESTOCK XXX) from stock"
Corey L.
DISHWASHER KITCHENAID KDTE704DSS0 "Customer complaint bottom rack fell off track and price of it melted to heater, confirmed, right track needs replaced; ordrng 1 W10822166 (track)"
Gabriel P.
WASHER MAYTAG MVWB855DC3 Found error code f8e6 water hazard and f0e3 overload and f2e1 stuck key found water dripping from housing dispenser non stop open to control cover found valve leaking ordering the assembly valve also call tech line explain then that softener was going in to the washing cycle not on rinse they said it could be and issue with valve or control but they one me to replace valve first; ordrng 1 W11172234 (housing)
Jeff M.
REFRIGERATOR KITCHENAID KRFF507ESS01 I finally found the leak the Peacock drain was plugged
Jason N.
N/A N/A JEC9536ADS Cc unit not heating RF burnerConfirmed no heat to burner. Order parts from V&V appliance. Nla on marcone.; ordrng 1 12002121 (infinite switch) and 1 WP74008228 (element- d)
Corey L.
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer door is not staying shut, confirmed catch is worn out not holding strike, quoted to replace with ts surplus, ok, replaced, op test good ; used 1 WP3389441 (CATCH 4.46) from stock"
David R.
WASHER MAYTAG MVWX655DW0 "Replaced console control and drain pump, tested and calibration. Op test ok"
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling in ff sectionRan entitlement Confirmed warm in ff, no air flow from outletChecked freezer evap fan, not running. Found evap fan blade jammed with ice. Cleared ice, fan running again. Fan motor does not sound good. Ordering evap fan motor. advised customer unit will cool again (May take 24-36 hrs)as long as fan is working. ; ordrng 1 WPW10464673 (motor-evap)"
Gabriel P.
WASHER MAYTAG MVWX655DW1 Replace all parts opt test ok ran calibration and auto test pass also regular cycle all good
Gabriel P.
DRYER MAYTAG DE8600 "Found supply voltage wire disconnected from heating element and melted replace with extra wire I had on truck,opt test ok started heating ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Gabriel P.
WASHER MAYTAG MHW5500F0 Customer bought the bellow and wanted to me to install it charging labor and service call
Jason N.
WASHER WHIRLPOOL WTW4950HW0 Installed listed control board. Ran auto test and calibration. Op test good.
Jason N.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Installed listed light switch. Op test good.
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "CC that there is a popping or cracking. Ran diag for damper, fans the defrost and the ice maker. All noises being heard are normal. Optest ok."
Jeff M.
DISHWASHER KITCHENAID KDFE304DBL0 Installed new part unit op tested good
David R.
DISHWASHER WHIRLPOOL WDF310PAAW4 "UI no operation. Console does not have a ribbon, buttons go directly into control board. Power getting to control but not distributing. Ordering control.; ordrng 1 W10804120 (cntrl-elec 56.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Replaced all parts. Tested and steamed gasket. Op test ok
Brian M.
DISHWASHER AMANA ADB1400AGW1 Cc unit will not wash Found sump getting power but not turning on Needs sump assembly ; ordrng 1 W10888591 (pump and motor)
Corina B.
DISHWASHER MAYTAG MDB4949SDM2 "CC that the unit is leaking. Found the inlet hose is chewed (from a mouse) Will need a new hose. There make be more damage to unit, since no water going into the unit due to the hose being chewed. office to order part. ; ordrng 1 W10878507 (inlet tubing)"
Arthur V.
WASHER MAYTAG MAV5000AWW Found brake not releasing. Needs brake parts. the tools needed to replace brake assy are no longer available Unit is unrepairable at this time
Brian M.
REFRIGERATOR MAYTAG MRT118FFFH01 Installed thermistor and control OP TEST OK
Brian M.
RANGE WHIRLPOOL WFE515S0ES1 Unit is missing all screws to put back together Also rest of order other than glass could not be found Re order parts ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 4 W10777162 (screw)s and 6 WP355214 (screw)s and 4 WPW10031790 (screw)s and 2 WPW10200660 (screw)s and 1 WPW10310922 (trim-vent)
Corey L.
WASHER WHIRLPOOL WTW5000DW0 "Customer complaint washer light was blinking and didn’t seem to run, ran diagnostics found f8e1 long fill no fill, found cold water to unit turned off, opened cold valve, water now entering unit again, calibrated and cleared code, op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Jeff M.
WASHER GE GTW460ASJ7WW Installed new part unit op tested good
Corina B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "cust showed pop, sent pic. CC that the lights will flash on there own. Ran diag 1-2 Control Software Issue. Tech sheeet says to replace the ui and control. Office to order parts. ; ordrng 1 W11302464 (console) and 1 W11305297 (cntrl-elec)"
Corina B.
REFRIGERATOR KENMORE 596.7200302 "CC that the unit will get into the 40* or 60* and ice maker is not working. Unit is cooling now. Ff 42* fz 10* just came out of a defrost. Fz temp is set at 3* ff is at 38*. Dropped the temp to the fz to 0*. Evap fan condenser fan damper door are working properly. Advised cust to monitor the temp. Cleaned the condenser coils. Checked ice maker, was in the off position. Cycled ice maker. Optest ok."
Arthur V.
DRYER SAMSUNG DV42H5200EW/A3 Replaced drum assy. Op test good
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Cc of moisture all over fridge Found bottom of frame sticking out 1/2 inch from right side to about middle of the fridge Called whirlpool Non repairable ; saved tckt
Corey L.
DRYER KITCHENAID KEHS01PWH1 "Customer complaint dryer is not heating, vent was just cleaned, but noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found heating element open, quoted to replace heating element; ordrng 1 WP3387747 (element 86.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Installed listed control and housing.Called WP techline to discuss complaint. Dustin has never heard of this. Said sounds like someone leaving door open. All door gaskets check good. Also suggested seal liner with silicone. Customer not happy about sealing liner, told her it was per WP suggestion."
Arthur V.
WASHER MAYTAG MVWB835DW4 Found hole in outer tub causing issue. Needs outer tub ; ordrng 1 W10512161 (tub asm)
Jeff M.
MICROWAVE KITCHENAID KBMC140HSS05 I called Techline he recommended both springs need to be changed regardless if only one is broken there are two separate part numbers for both springs for left and right. ; ordrng 1 WP4452395 (OTHER SPRING )
David R.
WASHER MAYTAG MVWB835DW1 Put new console on. F2E3 UI mismatch. New console sent is different from the current old one. Right part number but wrong part (refer to pictures. Ordering console; ordrng 1 W10861510 (console)
Jason N.
WASHER WHIRLPOOL WFW8410SW02 "Cc unit doesn’t drainRan diagnostics, found codes f33 for pump drive system error, f21 for long drain.Checked drain pump, no debris, clean basket, checked resistance, read 14.2 ohms, slightly higher then techsheet. Ran auto test, drain pump did not kick on during test, canceled, ran drain and spin, drain pump working. Ordering drain pump and control.; ordrng 1 WPW10679602 (cntrl-elec) and 1 WPW10730972 (pump-water)"
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cust showed pop, sent pic. CC that the mullion strip does not open or close. Found the top of the mullion strip is broken. Will need a new mullion strip.office to order part. ; ordrng 1 WP12722803AP (rail-mulln)"
Gabriel P.
MICROWAVE KITCHENAID KCMS2055SSS1 "Found holder mount broken and switches bad giving customer an estimate they will not fix do not order parts ; ordrng 2 4392027 (switch,micro 60.31)s and 1 WP8185271 (brkt-mount 34.01), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed listed ice maker and control board.Ran ice maker diagnostics test, still coding out motor jam or switch bad. Checked wire connectors on bottom of door. Connections good.Called WP techline, Jk, says this is will be broken wiring most likely in door hinge area, door will need replaced. Customer to schedule when door arrives.; ordrng 1 LW10755680 (dor-fip)"
Arthur V.
WASHER MAYTAG MVWB835DW2 "Found two errors. F5e3and f5e2. Both lid lock errors. Unit needs a lid lock assy ; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 I installed the new parts as I took the back machine apart and found two more 93 angles cracked needs more parts; ordrng 1 WPW10238092 (TUBE)
Corina B.
WASHER WHIRLPOOL WTW4955HW1 "Cust showed pop, sent pic. CC that the agitator is broken. Found the plastic tabs on the agitator are broken. Will need a new agitator. Office to order part. ; ordrng 1 W10836692 (agitator)"
Brian M.
REFRIGERATOR GE CFCP1NIZCSS "Cc fridge not cooling Found baffle getting power but not Opening Needs air baffleManually opened baffle so fridge continues to cool ; ordrng 1 WR17X12456 (refrigerator air tow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
SXS REFRIGERATOR WHIRLPOOL MSD2574VEQ10 Cc of no cool Found no frost pattern and compressor hot but not running tried to use compressor tool still could not get compressor to run Needs compressor and drier ; ordrng 1 W10233961 (compressor) and 1 WPW10143759 (dryer)
Arthur V.
WASHER MAYTAG MHW3505FW1 STACKED UNITS Found pump full of rubber backing. Replaced pump after cleaning out failed to fix issue. Unit op test good. Advised customer about rubber backed rugs
Arthur V.
SXS REFRIGERATOR GE PSS27SGNABS Found unit needs a defrost heater. Unit a solid block of ice. Est is for customer to defrost unit prior to repair. Customer to discuss with spouse and then decide. Unit is 17 years old
Joe O.
WASHER AMANA NTW4516FW2 Cc: not going past rinse cycleFound error code for basket speed faultFound unit not sensing basket speedNeeds actuatorReplaced actuatorRan auto test and calibrationOp test ok ; used 1 W10913953 (ACTUATOR) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that door is not sealing, adjusted door shim to allow door to seal to cabinet, op test good"
Corey L.
ICE MAKER WHIRLPOOL GI1500XHW6 "Installed control, ran clean cycle, op test good"
David R.
WASHER MAYTAG MVWB750WQ0 "Replaced bearing, valves, washplate and hub. Can not replace anything for the top lid, too rusted out and will break. Ran through test mode, checked and no leaks. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 "Replaced drain pan, tested. No leaks, no cracks. Leveled unit back out. Op test ok"
Jeff M.
DRYER MAYTAG MGDB765FC0 The user display is non-responsive. 60% of the time it works it will not let me into diagnostic so I can adjust the sensor for the dryness level unit needs a new display board; ordrng 1 W11170247 (UI)
Arthur V.
WASHER GE WHRE5550K2WW Not spinning or agitating found tube and shaft assy open. Needs tube and shaft assy and motor. Customer does not want repaired
Arthur V.
REFRIGERATOR KITCHENAID KRMF706ESS00 Found no power from control to heater. All thermistors check pass. Also many segments on ui display dim and missing. Needs main bd and ui display bd. Reschedule at customer request. Customer has appointments the other days ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Joe O.
WASHER WHIRLPOOL WTW5000DW2 "Cc: wet clothes at end of cycleFound drain hose sitting too low in drain tubRaised drain tube heightFound error code f7e5 shifter faultTested shifter, functioning as designedRan auto test and calibrationRan drain and spinOp test ok"
Corey L.
REFRIGERATOR MAYTAG MFF2258VEM0 "Customer complaint items are barely freezing in freezer, confirmed temps were 28 frz and 38 ff, found poor frost pattern on evap and a solid chunk of ice on suction lines, unit needs evaporator and drier, found drip pan crack and ptrap valve missing, quoted, customer does not want the repair, left quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER WHIRLPOOL WTW7300DW0 "Customer complaint that unit is not working, ran diagnostics found f2e1h stuck key) error code, user interface test shows all keys are working, unit flashed f6e2(serial miscommunication between control and user interface ) error code, unit need new control and user interface , customer does not want repair at this time; ordrng 1 W10812422 (cntrl-elec 258.34) and 1 W11102318 (user interface 229.12), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DISHWASHER MAYTAG MDB4651AWS "Customer complaint that unit is not starting, found handle broken, unit is not filling with water, control is not sending 120vac to fill valve, unit needs new fill valve and door latch ; ordrng 1 W10130695 (latch handle (blk)) and 1 WPW10218822 (cntrl-elec)"
Corey L.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Customer complaint noise is still present, confirmed noise is quieter but there, quoted to install sticky foam strips under condenser, ok, installed foam, op test good; used 1 819043XXX (XXX DO NOT RESTOCK XXX 12.88) from stock"
Joe O.
DISHWASHER KITCHENAID KUDC03IVBL3 Installed uiRan test cycleOp test ok
Jeff M.
DRYER ROPER RGD4516FW0 The unit is trying to lite. The Glover is glowing gas valves are opening the unit needs a new burner assy and flame sensor ; ordrng 1 W10823508 (FLAME ASSY) and 1 WP338906 (FLAME SENSOR )
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc of frost build up on left hand side of door, customer showed me gap on gasket. Steamed gasket, no gaps. Advised customer to let sit for 30 mins without opening. Op test ok****If problem persist. New gasket, W10571967"
David R.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Cc of same thing as last time. Build up of ice in Fz at the back of the Evap cover. Air intake is blocked by ice not allowing cold air to enter down there. Hearing noise from fan, can hardly feel air being blown. Checked and resistance is good to heater. Control not sending power to heater. Ordering control, harness, Evap fan.****cwow; ordrng 1 W11161901 (HARNESS) and 1 WP2315539 (motor-evap) and 1 WPW10352689 (cntrl-elec)"
David R.
OTR MICROWAVE KITCHENAID KMHS120ESS1 "Cc that sometimes would work, sometimes wouldn’t, intermittent. Interlock switches are bad. Will needs harness. Customer does not want done. Only pay for SVC.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
Jeff M.
WASHER WHIRLPOOL WTW5600XW3 "The lock is not functioning properly and the unit has two actuator shifter fault codes. The basement is extremely damp which most likely cause the actuator to fail. Estimate only; ordrng 1 W10404050 (lid lock) and 1 WPW10006355 (ACTUATOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Cc: wet clothes at the end of cycleFound error code f7e6 motor fault(open clockwise or counter clockwise circuit)Ran test 3 and 3bNeeds capacitor; ordrng 1 W11162560 (CAPACITOR)
Jeff M.
DISHWASHER WHIRLPOOL MDBH949PAM4 The unit was leaking i relevel of the unit. I found the right rear foot 3/4 of the way extended causing a leveling issue I adjusted the two rear feet and adjusted the front 2 feet. I ran the unit for 10 minutes unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Cc: no iceFound ice maker would not cycleReplaced ice makerOp test okRan entitlement for purchase date
Dan H.
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint that oven is not lighting, found igniter continues to ignite after burner lit and then burner shuts off, unit needs new dsi board and igniter ; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)"
Corey L.
WASHER WHIRLPOOL LSR7333PQ0 "Customer complaint washer is stuck and won’t drain, confirmed unit is dead, power is good to timer, timer failed, quoted to replace timer, customer does not want repair at this time, left quote part # WP8546685; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER WHIRLPOOL WTW5000DW1 The unit has a main control fault code along with a lock error and a actuator error the unit needs main control lock and actuator; ordrng 1 W10913953 (ACTUATOR ) and 1 W11116590 (CONTROL ) and 1 W11307244 (LATCH)
Dan H.
REFRIGERATOR KITCHENAID KFCS22EVBL0 "Customer complaint that unit is running too long, fresh food section temperature 44 degrees, freezer section temperature at 34 degrees , partial frost pattern on evaporator , evaporator fan is running, condenser fan is running, can hear compressor trying to start , applied 120vac to compressor , compressor started, installed new start device, op test good; used 1 8201786 (STARTER 71.55) from stock"
Brian M.
DISHWASHER MAYTAG MDB4949SDH0 Cc unit will not start Found lock button on Ran test cycle OP TEST OK Ran diagnostics found error for float switch Finished running auto test completed with no error
Dan H.
DISHWASHER JENN-AIR JDB8700AWP3 "Customer complaint that unit does not stop running, unit needs new control, part is covered under extended warranty ; ordrng 1 W10866118 (cntrl-elec)"
Jason N.
DISHWASHER KITCHENAID KDTE304DSS0 Installed listed rack rails. Op test good.
David R.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Cc of water leaking in FF by filter. Found filter housing when water is getting dispensed will leak from the side. Water reservoir doesn’t look cracked but advised customer of the cost if it is. Ordering filter housing. ; ordrng 1 W11194438 (FILTER HOUSING 83.45), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER MAYTAG MEDX655DW1 "Cust showed pop, sent pic. CC that the unit is not drying. Checked outlet, good. Checked outside vent, clear. Turned dryer on high heat cycled off at 205*, sanitize 220*, medium 175*, low 156* air fluff no heat. Working as designed. Optest ok"
David R.
DRYER MAYTAG MEDB765FW0 "Replaced overlay and control. Unit started for 5 seconds cut tight off. Tired again and same result. Smelled burning again coming from control. Thermistor and Thermal fuse did not arrive to customer. Heater checks good. Ordering control, overlay, fuses, heater and motor. Called Techline RobertOhm put heater, also centrifugal switch on motor; ordrng 1 W10909685 (fuse-thrml) and 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec) and 1 WP3387747 (element) and 1 WP8577274 (thermistor) and 1 WPW10508324 (motor-drve)"
Corina B.
ICEMAKER JENN-AIR JIM158XYCX2 "Recovered refrigerant, replaced gas valve and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Brian M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed pump Ran test cycle OP TEST OK
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 42, freezer section temperature at 18 degrees, unit needs new control and thermistors ; ordrng 1 W10383615 (thermistor,fc 38.98) and 1 W11353813 (CNTRL 87.77) and 1 WPW10384183 (thermistor 42.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER AMANA LWA50AW Cc tub won’t spin Found belt broken and transmission covered in water and grease Needs belt and transmission Transmission is NLA Customer does not want to just put belt on
Brian M.
RANGE WHIRLPOOL WFG505M0BB2 "Cc that bulb is burnt out and burners kick out when broiling Removed broken bulb, ran test bake to 350 let unit cycle three times Ran test broil to 500 let cycle 3 times both bake and broil have an average cycle time of 3 min At this time everything is working as designed Customer wants to buy a pack of bulbs from the store"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer concerned about droplets of ice collecting at top of freezer and on the top of the door Applied adhesive to door frame where cabinet
Brian M.
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 Cc of not cooling Found power board not sending proper voltage Needs power board Customer does not want to repair at this time
Corina B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "CC that the ice maker is not working. Ff 50 fz 20. Cycled ice maker, good. Ran step 4 checked the evaps freezer evap has a ball of ice at the top. Will need a new ff evap and drier. Office to order parts; ordrng 1 W11116006 (evaporator) and 2 WPW10143759 (dryer)s"
Corina B.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "CC that the unit is not cooling. Ff 56 fz 40 checked the fz evap partial ice and frost on the right hand corner. and ff evap has a frost pattern ran step 4 4-1 30 psi on both low and high side, 4-3 high side 150 psi low 20” vacuum 4-4 high side 125 psi low 0 psi 4-5 will need a ff evap. Office to part; ordrng 1 W10917531 (evaporator)"
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit making noiseRan auto test, confirmed noise in agitation, cam gear rubbing. Replaced cam using truck stock. Reran auto test and calibration. No abnormal noise present. Op to good.; used 1 W10721967 (PULLEY) from stock"
Arthur V.
REFRIGERATOR MAYTAG AFD2535DEQ Replaced ice maker. Ice maker cycled and filled. Op test good
Brian M.
RANGE AMANA AER5845RAW Installed element Ran test bake to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
OTR MICROWAVE KITCHENAID KHMS2040WBL0 Cc of no heat Found primary winding on transformer to be way off Found mag to ha e a strong burnt smell Needs mag and transformer Customer does not want to repair
Jason N.
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc unit not cooling enoughRead temps in ff at approx 42 degrees, freezer at 8 degrees. Customer says ice cream is soft. Advised customer on product placement in freezer for airflow reasons. Set cooling to max, advised customer to check temps in unit ff and freezer after 24 hrs for improvement. Door handle has scuff marks in it, customer wants replaced.; ordrng 1 W10904702 (handle)"
Jason N.
WASHER MAYTAG MVWX655DW1 "Customer Cc unit making noise and not drainingRan auto test, wash plate and basket spins at same time in spin cycle, checked basket hub. Hub worn out, unit needs hub gear. Replaced using truck stock. Reran auto test and calibration. Op test good.; used 1 W10528947 (HUB) from stock"
Jason N.
DRYER MAYTAG MEDC465HW0 "Customer showed popInstalled listed timer. Ran dryer cycle test to confirm timer functions correctly. Time dry set to 30, 10 min cycling, timer now at 20. Op test good,"
Jason N.
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not powering onChecked voltage in at control board, good at 123v. Led status light not lit. Unit needs control ; ordrng 1 W11170319 (cntrl-elec)"
David R.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc of food freezing in FF section. Noticed that customer has Fz temp set to -5. Checked temp in FZ -4 to -6. And FF is 32-34. Checked thermistors, all working, checked damper, working. Told customer all the cold air is coming from Fz. Turn back to recommended. Op test ok. Customer paid SVC"
Corina B.
WASHER MAYTAG MVWB765FW3 "CC that the unit does not put enough water in the unit. Started a bedding cycle, with deep water filled 3/4 of a basket. Ran a calibration. Optest ok"
Jason N.
RANGE WHIRLPOOL MGR6600FZ0 "Cc unit oven door hinges not closing up correctlyCustomer showed popCustomer had door off, right side hinge slightly bent, would not fit up correctly in receiver. Ordering hinges and receivers.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"
Brian M.
REFRIGERATOR KITCHENAID KRFC302ESS00 Installed doors OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Cc of leak from front left corner Could not duplicate a leak at this time Placed water mat down to help if leaks in near future
Corey L.
REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Customer complaint water housing door fell off, confirmed, replaced housing with pre id part and water filter supplied by customer, left water mit mat, op test good"
Jeff M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Recovered what little Freon was left in the unit remove the old evap and drier. Installed new part. Put the unit in a 29 inch vacuum for 15mins. Op tested good. I charged the unit with 5.3 ounces of Freon. A frost pattern developed on the fresh food evaporator. As I was removing the shelving to start the project I noticed almost every piece of shelving in bin was broke and there is a lifetime warranty on shelves and bins customer can install; ordrng 1 WPW10440265 (SHELF) and 2 WPW10440266 (SHELF)s and 1 WPW10531081 (BIN) and 1 WPW10531082 (BIN) and 1 WPW10542037 (BIN)
Joe O.
DISHWASHER MAYTAG MDB8959SFZ4 Installed tracksOp test ok
Dan H.
DRYER WHIRLPOOL WHD3090GW "Customer complaint of smell, no smell or water noticed, started normal dry cycle, unit is heating, no error codes, unable to duplicate the problem, unit is operating as designed"
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Replaced parts, held 28” vac for 15 min, added 3.7 oz of r134a, frost pattern developing, op test good, advised customer to allow 48 hrs for temps to settle"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Cust states unit was off for about 3 days. No cool no fans etc. customer unplugged unit for about 20 min and plugged back in and unit fired up and is now cooling. Needs a adc control. ; ordrng 1 WPW10366605 (cntrl-elec)
Jason N.
WASHER WHIRLPOOL NTW4516FW2 "Cc unit not draining again, (water left in clothes)Tub empty when arrived. Ran diagnostics, no codes stored. Checked drain pump, no debris, drain pump operation normal. Ran auto test, all functions passed. Ran calibration. Asked customer what detergent is used, they are using tide pods. Op test good. Called BB for advice, suggestion drain line to low, shot him picture, standpipe only approx 25 in from floor, drain line 6 inches inside pipe. Tied up as high as I could. Advised customer about standpipe length."
Joe O.
WASHER WHIRLPOOL WFW75HEFW0 Cc: odor at first drainFound water coming from first drain after wash to have an egg smell. Smells like well water after the wash cycle.Advised customer that there are 2 components inside the washer that can give off an odor. Quoted customer for cleaning the pump and hose plus dryer removalUnit functioning as designed Customer does not want cleaning
Joe O.
DISHWASHER GE GSD2300R20BB Cc: changed switch still not workingFound loose connection on switchOp test ok
David R.
FREEZER WHIRLPOOL WRX988SIBM03 "Cc of Fz not freezing. Customer said this is their second refrigerator. First one did not cool at all, they exchanged it and this one isn’t cooling either. FF temp is upper 50s, FZ temp in 40s. Has coded FF Evap. FF doors are starting to rust and are scratched. Door handles scratched. Top of cabinet of door has a chuck missing. FF left door adjuster broke. FZ door is making squeak noise when you pull it out. Checked Fz Evap and no frost pattern. Compressor didn’t feel warm. Will need Compressor, Fz Evap, Drier, doors, handles, bracket. Do not recommend repairing; ordrng 1 8201675 (compressor) and 1 LW10503829 (dor-fip ss LEFT) and 1 LW10547320 (dor-fip ss fZ) and 1 LW10550669 (dor-fip ss RIGHT) and 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT) and 2 W10827047 (handle)s and 1 WPW10608485 (evaporator)"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Installed new control, op test good"
Jason N.
WASHER WHIRLPOOL WTW7040DW0 "Cc unit not completing cyclesRan diagnostics, found codes f7e3 for motor module over current, f0e3 for overload, f0e2 for oversuds, f1e2 for main control fault. Ran diagnostics motor test, all speeds passed. Motor functioning correctly. Lid lock would not unlock after test. Unit needs control board.; ordrng 1 W10812423 (cntrl-elec)"
Arthur V.
DRYER GE GTD42GASJ0WW Found open centrifugal switch on motor. Needs motor Order assy ; ordrng 1 WE17X24535 (motor & blower asm)
Brian M.
RANGE KITCHENAID KSDB900ESS2 Cc that unit not baking Found errors for keypad and two codes for f1e1 internal error Called whirlpool and they advised to replace ui and main control ; ordrng 1 W10913685 (panl-cntrl) and 1 W11099784 (cntrl-elec) and 1 W11128223 (display)
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM0 "Office is closed, maintenance guy is off on fridays. Do not have number for tenant ; schdld next appmnt for 6/25 TUE !"
Jeff M.
DRYER MAYTAG MEDB725BW0 Installed new part unit op tested failed the unit is now actively showing a l2 code I took the unit apart and found the heating coils in pieces and the hi limit THERMO failed. As I was taking the female terminal off the male broke off. The inside of the fuse has scorched marks signs of internal failure ; ordrng 1 WP8544771 (ELEMENT ) and 1 WP8557403 (HI LIMIT THERMO)
Joe O.
DISHWASHER GE GDT655SSJ0SS "Cc: won’t startRan diagnostics, unit not sensing door positionNeeds door latch; ordrng 1 WD21X10490 (latch tub3181), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR MAYTAG MRT311FFFH00 customer has two broken door shelves but wants me to order all four I heard the chirping noise the customer complained about for a small period of time. Customer states she went on line they are having alot of issues with this model including the chirping noise.customer. Customer also states she heard the chirping noise when the unit wasn’t running. Leon stated he talked to lead and there are no known issues with this unit. Heard chirping briefly and it is not the condenser fan motor or compressor. Sounds like noise is coming from evap fan motor. Order evap fan motor. ; ordrng 4 W10803530 (bin-cntlvr)s and 1 WP2315539 (motor-evap)
Jason N.
DISHWASHER KITCHENAID KDTM354DSS5 "Cc unit not draining and bottom panel not put back on demanded new bottom cover plate(it was bent due to only 1 screw holding it on). Customer stated unit still not draining, took a picture, all I seen was some suds in the bottom. Asked customer about detergent, she uses pods. Ran wash and cancel drain, op test good. Noticed spray pressure slightly weak. Some debris stuck in spray holes. Ordering spray arms as well.; ordrng 1 W10884490 (arm-spray) and 1 W10909064 (panel) and 1 WPW10448645 (spray arm)"
Arthur V.
REFRIGERATOR MAYTAG MRT118FFFM01 Cannot get unit into diagnostics. Control not responding. Needs main control Unit temp in fresh food area 28 degrees at the lowest setting. ; ordrng 1 W11223735 (contrl-box)
Joe O.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc: no coolUnit has no frost patternFound compressor not starting, pulled inverted tested compressor with compressor testerCompressor started and full frost pattern returnedNeeds inverter boardCalled whirlpool tech line to get part number for inverterSpoke with AustinSr: ; ordrng 1 W11087200 (invrtr-box21925), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Checked freezer led good. Rebooted unit and lights came back on. Needs led supply bd ; ordrng 1 W10830288 (cntrl-elec)
Joe O.
WASHER GE WPGT9150HMG Cc: e5 error codeRan diagnostics found error code e5(pump failure)Ran manual drain unit draining goodTested pump at inverter board as 11.6 ohms and 120v when runningNeeds inverter boardParts showing nla
Jason N.
REFRIGERATOR KITCHENAID KSSO42FTX20 "Cc unit over temperature light Reset alarm,ran diagnostics, checked thermistor function and damper door function, all checked good. Checked temp in ff, read 42 degrees, in freezer 2 degrees. Advised customer about product placement on top shelf in front of damper."
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit not draining properlyRan auto test, drain looks slow and weak. Pulled drain pump, found hair lint buildup in drain hole as well as paper clips. Cleared and reran auto test and calibration. Op test good."
Dan H.
WASHER WHIRLPOOL WTW7300DW0 "Customer complaint of grinding noise, found wash plate stripped, unit needs new wash plate; ordrng 1 W10752283 (washplate 106.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WALL OVEN WHIRLPOOL JJW9530AAW Cc: broil will not shut offFound control and clock boards have burn markingWires Burnt and shortedNeeds control boards and harnessParts showing nla only the clock is showing available
Brian M.
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Cc that unit keeps dispensing Ice and gasket ripped Found ice paddle broken and paddle hitting button Also found front ui partially out and not working and freezer gasket ripped Needs paddle assembly and ui and freezer gasket ; ordrng 1 241778303 (gasket-refr door) and 1 242058229 (user interface) and 1 242270102 (module)
David R.
WASHER MAYTAG MVWB835DW0 "Cc of grinding and burning smell. Checked all wiring before plugging in, did not find any burn marks or smell of burning. Checked all wires and harness down to components underneath. F0E3 overload error. Grinding in agitate, coming from gearcase. Will need gearcase. Relayed information over to customer. They do not want to get part replaced.; used 1 W10811956 (CABRIO GEARCASE 262.36) from stock"
Arthur V.
DRYER ELE MAYTAG MDE6400AYW Found lg amount of lint around blower wheel causing unit to vibrate badly. Removed lint. Cleaned out cabinet. Op test good
Corey L.
DISHWASHER MAYTAG MDB8959SBW3 "Customer complaint dishwasher wheels on lower rack broke off, confirmed, both back wheels and front right on lower rack broken off, needs new wheel asm, customer only able to use top rack, called techline per request; ordrng 3 W10195416V (dish rack wheel )s"
Joe O.
DRYER WHIRLPOOL WGD7500GW0 Installed drumOp test ok
Arthur V.
DISHWASHER KITCHENAID KDTE254ESS2 Replaced dispenser door assy. Op test good
Corey L.
WASHER MAYTAG MTW6700TQ1 "Customer complaint washer not draining, confirmed, heard something inside drain while it was trying to drain, quoted to remove obstructions plus the cost of the part if it is needed, ok, removed a small dog neckerchief and a quarter from pump, found fin busted on drain pump, needs pump; ordrng 1 W10536347 (drain pump asm 120.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Installed plate motor shaft and ice container Refilled bin with left over ice and ran auger test Was able to empty bin with no issue OP TEST OK
David R.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc no ice. Ran service mode and ice maker not cycling and valve not send water through to icemaker. Checked and power getting to icemaker, wires are good at the bottom at the door. Ordering switches, icemaker, and valve. ; ordrng 1 W10873791 (icemaker) and 1 W10918003 (switch-rkr) and 1 W11123943 (SWITCH) and 1 WPW10179146 (valve-inlt)"
Corina B.
REFRIGERATOR MAYTAG ABB1922FEB CC that the unit is not cooling. Evap fan and condenser fan are running. Compressor starts amps is 14 amps. Will need a compressor. Cust does not want to repair
David R.
RANGE WHIRLPOOL WFC150M0EW3 Replaced control. Tested. Ran bake and broil and top burners. Op test ok
Dan H.
WALL OVEN KITCHENAID KODE500ESS00 "Installed new control, op test good"
Corey L.
DISHWASHER KITCHENAID KUDS35FXSSA "Installed new parts, though when removing power from control wires came free and touched which popped and sparked and killed power to the plug but not the whole receptacle, garbage disposal works but top outlet for dishwasher is dead, customer reset breakers no change, outlet under sink is not gfci, cannot get power back to the top plug, customer called her electrician"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint of rattling noise and water pooling at bottom, noise is coming from ice maker , ice is turned on but not connected to water, turned ice maker off, found evaporator drain tube clogged, cleared evaporator drain tube, op test good"
Corina B.
WASHER WHIRLPOOL WTW8800YW0 "CC that the unit is making a loud noise in the spin cycle. Started a drain and spin. Found the bearings are worn. Basket is seized to the tub, will need a new basket, tub heater, shield. Office to order parts ; ordrng 1 W10119266 (screw) and 1 W10134571 (clip) and 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 2 WP8533928 (screw)s and 1 WPW10222008 (filter) and 1 WPW10325894 (heater)"
Dan H.
DRYER WHIRLPOOL WED5000DW2 "Customer complaint that unit stopped working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Dan H.
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found, found evidence of a leak at drain stack, advised customer to have a plumber look at this, unit is operating as designed"
Dan H.
COOK TOP WHIRLPOOL WFE361LVQ0 "Customer complaint that oven cannot be set higher than 275 degrees, found unit set to Celsius, switched to Fahrenheit, op test good"
Dan H.
DISHWASHER KITCHENAID KDFE104DBL2 "Customer complaint that unit is leaking, found drain pump not completely mounted, reinstalled drain pump, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not cooling again.Found ff evap used over again. Ran diagnostics, steps 1, 2, and 39, all thermistors check passed. Checked door gaskets, all sealing good, no gaps. Called WP techline, Ed, suggested changing ff evap cover and changing to standard 8 hr defrost cycle. Adding UI to order; ordrng 1 W10849460 (cntrl-elec) and 1 WPW10501260 (cover-evap)"
Dan H.
WASHER MAYTAG MVWC565FW0 "Customer complaint that unit is walking and shaking during spin, ran drain and spin cycle, unit is not spinning, found hub worn, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
David R.
RANGE MAYTAG MET8720DS00 "Cc of top oven not warming enough, bottom oven too hot. F3E0 temp sensor error codes. Checked sensors and out of ran. Control was flickering a little not showing full numbers at one point. Ordering top bottom sensors and control.; ordrng 2 WP7430P044 (SENSOR )s and 1 WPW10365414 (cntrl-elec)"
Corey L.
REFRIGERATOR AMANA ASD2575BRW01 "Customer complaint water pressure is bad because connection to water line is a self piercing valve and he wants it replaced, advised customer to contact a plumber for this repair"
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc that ice is building up in back of Fz, and both compartments are not as cold as they should be. Also said that the Fz fan was grinding and stopped working a while ago. Steamed and cleared out all ice behind Evap cover, replaced fan from t/s. Tested. Fan came on, set settings back to recommended. Op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Compressor was stored upside down and oil leaked out but ended up not needing it Recovered refrigerant installed evap and drier and process tube Ran a 28 inch vac for 20 min then 10 min on low side and 10 min on high side Recharged with 4.5 oz of r134a Frost pattern showed across whole evap Advised to give it 48 hours to completely cool OP TEST OK ; used 1 TJAF1200 from stock
Joe O.
DISHWASHER WHIRLPOOL WDT780SAEM1 "Cc: wheels and tracks falling apart, and heated dry not functioningInstalled wheels and adjuster kitRan test cycleFound no stored error codesFound heater to be functioning in diagnostics testNeeds control board; ordrng 1 W10854221 (cntrl-elec)"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint freezer is frosting up then thawing food, temp was 10 in frz, 37 ff, ice on light, customer said it had thawed but there was lots of ice build up on the tracks, 2 out of 10 times the left side did not fully shut, unit needs slides; ordrng 2 WPW10120018 (slide rail (frz))s"
Corina B.
REFRIGERATOR KITCHENAID KSRD22FKSS15 "CC that the unit is leaking. Found the drain pan has a crack. Will need a new drain pan;ordrng 1 W10408179 (water vavle asm 8768) and 1 WPW10614158 (tray-evap 6228), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DRYER WHIRLPOOL WED7500GC0 "Cc that door just didn’t feel like it was closing all the way. Replaced catch, sprayed multiple purpose lubricant on the stricker, checked hinges. All coming of the door are in proper working condition. Found screws underneath door gap, could of been causing door not to close all the way. Tested. Op test ok"
Corey L.
RANGE KITCHENAID KEDO-245SS "Customer complaint upper oven is not working, confirmed, found bake element failed, took pic of failure, part # CC-70845 is no longer available, advised customer insurance company will be in contact with them"