Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7702 customer reviews

Brian M.

Brian M.

DISHWASHER WHIRLPOOL KDFE104DWH4 Installed tracks Leveled unit OP TEST OK

Near OH-44, Mantua, OH 44255
Brian M.

Brian M.

UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QW "Installed defrost timer, ptc relay, and thermostat Advised to allow 24-48 hrs to coolOP TEST OK"

Near N Maple St, Orwell, OH 44076
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW2 Cc: not starting not workingFound ui to be unresponsive Unit is getting correct powerControl indicator light not onNeeds control; ordrng 1 W10920641 (panel-cntl)

Near E Main St, Orwell Township, OH 44076
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Customer complaint of frost build up in freezer, found frost build up on top of the evaporator , evaporator fan is not running, evaporator fan is not recieving 120vac, control is not sending power, applied 120vac to fan, fan did not start, unit needs new control and evaporator fan; ordrng 1 W11035835 (CNTRL) and 1 WPW10276647 (motor-evap)"

Near Danbury Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

RANGE GE JB630RF4SS Found no voltage going from l1 to l2 0 voltage from l2 to neutral 0 voltage and l1 to neutral 120 voltage need and electrician the oven not turning on cause not getting proper voltage

Near W 37th St, Lorain, OH 44053
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2269VEW5 "The control in the rear has failed needs replaced ; ordrng 1 WPW10312695 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Moseley Rd, Thompson, OH 44086
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF530PLYB7 Found rubber pieces on drain hose clogging the water pressure coming out clear out opt test ok

Near Willow Creek Dr, Amherst, OH 44001
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOD51ES4EB01 Clicking noise coming out off hinges on both door talk to Shawn explain the clicking noise ask for me to replace both hinge on both doors customer ask if she can be schedule between 12 and 3 she has a doctors appointmentat 9 am ; ordrng 2 WP9760571 (hinge-door LEFT )s and 2 WP9760572 (hinge-door LEFT )s

Near Sunrise Dr, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Customer had a defrost issue,fresh food section was frost up lots of ice took pictures found thermister loose hanging correct and steam all ice of evap,opt test ok"

Near Prestwick Cross, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Call tech line Dustin ask me to ran test 15 with doors close said 01 he said that’s an issue right there is either a bad optic or bad user interface ,also found icemaker turn off I might of for got to turn it back up or it was probably of all this time ask customer to call me tomorrow and see if is making ice if not I would like to order and ui and optic"

Near Mills Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL LTE5243DQ0 "Did not hear any squeak noise,advise customer to record it”

Near Cedarwood Dr, Westlake, OH 44145
Corina B.

Corina B.

DRYER GAS WHIRLPOOL WGD5600SQ0 "CC that the unit does not start. Checked the fuses, good. Checked the start switch, good. Checked the motor, open. Will need a new motor. Cust does not want to repair. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Westbourne Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2269FRZ03 "Replaced the lt door. Optest ng. When checked the water dispenser the water line sprayed the control, was not seated properly. The child lock is on and will not turn off. Will need the control, dispenser and overlay. Office to order parts. ; ordrng 1 W10731568 (overlay) and 1 W10799818 (cntrl-elec) and 1 WP13005705 (chute)"

Near Rice Park Dr, Avon Lake, OH 44012
Corina B.

Corina B.

MICROWAVE GE JVM3160DF4WW CC that the unit does not work. Found the fuse is open. Door is sticking when opening and closing. Checked the door switches. Will need a fuse and the door switch. Office order parts. ; ordrng 1 WB03X10348 (lever switch) and 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (switch micro monitor) and 1 WB27X11138 (fuse) and 1 WB27X11140 (filter noise)

Near Fairfield Rd, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "CC that there is no power to the unit. Checked power at out,et, good. Checked power to control 120 volts. Will need a new control. Office to order part. ; ordrng 1 W11170317 (CONTROL )"

Near Tomahawk Dr, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW2 "Cust showed pop, sent pic. CC that the unit does not turn on. Checked the power to the control 0 volts. Checked the outlet open neutral. Will need an electrician. Plugged unit into a different outlet, good. Optest ok."

Near Orchard Grove Ave, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR KENMORE 253.7050441 "CC that the unit stopped word when the unit was pulled out to paint. Checked the connections good. Unplugged unit plugged back in compressor and fans turn on for about 2 minutes and turn off. Checked the outlet, good. Checked the continuity on the cord good. Will need a new control. ; ordrng 1 5304507171 (control box 11699), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Willoway Ln, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF707ESS01 CC that the there is frost in the ff. Found the frost in the ff on the evap. Will need a fan harness. Office to order part; ordrng 1 W11033168 (harns-wire)

Near W 223rd St, Fairview Park, OH 44126
Corina B.

Corina B.

DRYER WHIRLPOOL WED5800BW0 CC that the unit is vibrating when drying. Found a build up of lint in the blower wheel. Cleaned the blower wheel out. Unit did not need to be vacuumed. Optest ok.

Near W 202nd St, Fairview Park, OH 44126
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFM00 CC that the unit is not cooling. When arriving the unit was not plugged in. Checked the compressor 13.4 amps. Has a locked rotor. Will need a new compressor. Office to order parts. ; ordrng 1 W10507884 (compressor) and 1 W10843121 (drier-tube)

Near Lorain Ave, Cleveland, OH 44111
Paul P.

Paul P.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Diagnostic test revealed evaporator fan broken blade, not circulating properly. Also error codes 3,5,6,26,27 and 23, for open FZ thermistor, damper and control not testing properly during diagnostic mode. Office to order evaporator motor, evaporator fan blade, damper assembly, wiring control harness (includes thermistors), and control.; ordrng 1 242077702 (motor) and 1 242303001 (damper assy) and 1 242303101 (wiring harness) and 1 5308000010 (blade-evap fan) and 1 A01078804 (control)"

Near Halstead Ave, Lakewood, OH 44107
Paul P.

Paul P.

DISHWASHER AMANA ADB1400AGW1 "Ran diagnostic cycle to test wash/drain and heating. Found loose connection at heater terminal from P3 control connector. Made sure all connections in properly, ran test again, dishwasher is cycling/heating properly. Set down mitigation mat. Note:The model/serial tag was removed by the installers. The control and diagnostics match the model entered in to system, and the dishwasher is registered with Whirlpool."

Near E 141st St, Maple Heights, OH 44137
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "FF door seal compressed on edge too far in to reshape, (tried to steam and reshape) office to order FF door. Did not enter return date, door will take longer to come in on order.; ordrng 1 LW10573334 (dor-fip)"

Near Northcliff Ave, Brooklyn, OH 44144
Paul P.

Paul P.

REFRIGERATOR FRIGIDAIRE FFUS2613LS4 Found drain had blocked up. Defrosted drain and installed loop from heater. Ice maker (cubed ice) is working properly. Set down mitigation mat.

Near James Ave, Maple Heights, OH 44137
Macaulay G.

Macaulay G.

DISHWASHER MAYTAG MDB8969SDE0 Replaced user interface. All tested ok.

Near Jamestown Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

MICROWAVE WHIRLPOOL WMH53521HZ0 Replaced PCA . All tested ok.

Near Edgepark Circle, Strongsville, OH 44149
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTM354DSS4 "Customer complaint water leaked from underneath dishwasher so water was shut off, found water fill valve cracked in several places, unit needs new inlet valve; ordrng 1 WPW10327249 (VALVE)"

Near S Hills Dr, Cleveland, OH 44109
Corey L.

Corey L.

DRYER MAYTAG MGDB765FC0 "Customer complaint dryer has to be powered down after every completed cycle before being able to start another, had customer start a cycle, let full cycle finish, at end of cycle opened door but pause still blinks until powered down, pointed out the wrinkle free feature was set to 150 min to customer, set to off, op test good"

Near Sylvia Dr, Brook Park, OH 44142
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW2 "Customer complaint of white residue on clothing and showed several black items with residue, found pop through entitlement, ran diagnostics found f3e2 water temp fault, found thermistor on inlet valve open j1/j2, unit needs new inlet valve; ordrng 1 W11172234 (WATER HOUSING)"

Near Engle Rd, Brook Park, OH 44142
Corey L.

Corey L.

WASHER MAYTAG MVWC415EW1 "Customer complaint washer was jumping around when she was washing towels it moved so she stopped the cycle and thought something could be broken, ran diagnostics f0e5 out of balance load, cleared, suspension checks good, unit runs high spin and agitation normally, unit is operating as designed, advised customer to wash like items and simply even out the load and resume the cycle to correct"

Near Parmaview Ln, Parma, OH 44134
Corey L.

Corey L.

DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint dishwasher power cuts out during cycle and won’t restart for several hours to a few days, unit had power when tech arrived, water was in tub, drained water, while unit was draining unit lost power, unit is hard wired with romex cable, not getting any voltage to the unit now, advised customer to contact an electrician to look at power supply to the unit"

Near Foxwood Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GSS30C7EYY00 "Customer complaint water trickles out and we tried replacing filter 3 times it would work for the initial gallon cycled through then would trickle next use, dispenser is only trickling water, removed filter and water dispenser normally, explained charcoal filter, shook filter slightly over sink and reinstalled, water dispenses normally now"

Near Hamilton Dr, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL ED5LVAXWS00 "Water filter housing not accepting water filter and is leaking. Remove it and water will come from dispenser. Ordering housing. ; ordrng 1 WPW10121138 (housing 86.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Baumhart Rd, Oberlin, OH 44074
David R.

David R.

DISHWASHER WHIRLPOOL WDF320PADB2 "7/1 no heat error code. Ran service mode. Tested element, in resistance range. Heater relay on board not opening. Ordering control and thermostat.; ordrng 1 W11025829 (cntrl-elec) and 1 WP661566 (thermostat)"

Near N Leavitt Rd, Lorain, OH 44053
David R.

David R.

REFRIGERATOR MAYTAG MRT118FFFH01 "Unit is in a non heated garage. Checked freezer 15* freezing food, FF at 32*. Checked compressor, used started from t/s, compressor is warm and resistance checks good, frost on Evap. Being the cold temp in garage compressor will kick on when it feels the temp is getting to high in refrigerator. Op test ok****Customer can contact Maytag with questions about temperature for unit.; used 1 8201786 (STARTER) from stock"

Near Lily Ln, North Olmsted, OH 44070
David R.

David R.

DISHWASHER GE GDT655SMJ2ES "No operation. Found service bulletin. Tried hitting select cycle and start for 5 seconds, unit Lights came on for 5 seconds and cut back off. Called Techline Went over service bulletin and advise to go by that and order parts from there to replace. Saying heater element is shorting out the module and need to replace both the element and new module.******** Do Not Order Parts; ordrng 1 WD05X24776 (ELEMENT ASM 40.79) and 1 WD98R2327901 (SUM MODULE 77.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wilder Ave, Elyria, OH 44035
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW1 Found unit needs a cam assy and actuator. Customer does not want repaired Customer to purchase new

Near Middle Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

WASHER MAYTAG MVWB765FW1 Found lid lock faulty. Door locking and unlocking intermittently. Needs lid lock ; ordrng 1 W10810403 (lid lock assy)

Near Dickenson Rd, Ashtabula, OH 44004
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint that unit is not cleaning dishes very well, ran diagnostics found no error codes found, unit completed test cycle, all components working, placed glasses upright in racks and started normal wash cycle, glasses filled, incoming water temperature at 76 degrees , advised customer to run hot water in sink before starting unit, unit is operating as designed"

Near Brandon Cir, Aurora, OH 44202
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS35FXSS9 "Customer complaint that door is not shutting, found upper rack tilted, one adjuster set to high position and one to low, corrected, door closes, op test good"

Near Basswood Ln, Moreland Hills, OH 44022
Dan H.

Dan H.

RANGE WHIRLPOOL WFE710H0AS0 "Customer complaint of flames coming from left side of oven, found element broken, element is recieving 240vac, unit needs new element , call whirlpool safety department; ordrng 1 W10779716 (elmnt-bake)"

Near Hampton Cir, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Installed new valves and control, op test good"

Near E 142nd St, Cleveland, OH 44120
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4950HW1 "Customer complaint that unit takes a long time to fill, ran diagnostics no error codes found, started normal wash cycle , unit filled and advanced to wash cycle in normal amount of time, unit is operating as designed"

Near E 88th St, Cleveland, OH 44106
Jason N.

Jason N.

FREEZER WHIRLPOOL WRF555SDFZ06 Installed listed partsOp test good

Near Bainbridge Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

DRYER ELECTROLUX EIMGD60LSS2 "Cc unit not working, sensor fell off unitFound moisture sensor assembly broken away from rear of drumPlastic base bent, not able to reattach, and wires ripped apart, ordering moisture bar assembly and wire harness.; ordrng 1 134786100 (moisture sensor) and 1 134930800 (electronic harness)"

Near Cutters Creek Dr, Cleveland, OH 44121
Jason N.

Jason N.

WASHER ROPER RTW4516FW2 "Cc noise in cycleFound tub ring off and mostly destroyed inside unit, outer tub also damaged where bleach dispense located, likely due to unit being ran with tub ring off and damaged. unit will need outer tub and tub ring; ordrng 1 W10371566 (tub) and 1 WPW10531289 (tub ring)"

Near Navarre Ct, Cleveland, OH 44108
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Cc not making ice but makes noiseFound ice bin not snapped in fully to housing, tested cubes and crushed dispense. Cubes dispense ok, crushed has a hard time. Auger coupling on rear of bin shows signs of wear from auger. Unit needs ice bin and auger motor.; ordrng 1 W11185686 (ICE BIN) and 1 WPW10317991 (motor)"

Near Monticello Blvd, Cleveland Heights, OH 44121
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc condensations/frost in fridge sectionFound ff evap. Frosted over, ran diagnostics, checked fan and thermistor for correct operation, all checked good. Called techline, Ryan, suggested change defrost cycle, set to 8 hr timer, checked resistance on ff thermistor and freezer thermistor at p8 connector on control board, ff evap thermistor ohms good at 3.5k, ff thermistor good at 3.5k ohms, freezer thermistor good at 5.3k Checked door gaskets all around, all good seal."

Near Dumbarton Blvd, Richmond Heights, OH 44143
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KDTM404ESS1 "Installed drain pump, ran wash cycle then cancel drained,. Op test good"

Near Leverett Ln, Highland Heights, OH 44143
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDF320PADB2 Replaced control board. All tested ok.

Near Ledgestone Drive, Strongsville, OH 44149
Macaulay G.

Macaulay G.

REFRIGERATOR GE GNE26GMDDES Replaced fresh food evaporator fan. Updated software. All tested ok.

Near Bayes Ave, Lakewood, OH 44107
Macaulay G.

Macaulay G.

RANGE JENN-AIR JDS9860CDS02 Replaced inner door panel and both hinges. All tested ok.

Near Wolf Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE505W0HZ0 Replace parts listed opt test ok

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG525S0HV0 Pin in hinge is completely broken. Office to order hinge.; ordrng 1 WPW10299224 (hinge-door)

Near Driscoll Ln, North Olmsted, OH 44070
Arthur V.

Arthur V.

OTR MICROWAVE WHIRLPOOL WMH32519HV1 Replaced control panel. Op test good

Near Maple Dr, Linesville, PA 16424
Arthur V.

Arthur V.

DRYER GE 1DE820B4W Unit is extremely old. When timer on and door closed heating element is on. Could not find in any look up. Talked to SM who found it on a old ge website. No parts are available —- unit unsafe. Left unplugged. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Burlington Oval Dr, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW0 Found unit making a grinding noise in agitate or spin. Need gearcase Cust does not want repaired.

Near Rockside Rd, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR GE GNE29GSHESS "Upon arrival temp in fresh food at 57 but in freezer registering -6. Fan in fresh food rattling some. Called techline talked to Josh. Needs evap fan motor and according to parts also needs module to update software ; ordrng 1 WR60X26866 (EVAP FAN MOTOT DC) and 1 WR98R882802 (refer sum ver 8828.0), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sherbrooke Valley Ct, Willoughby Hills, OH 44094
Arthur V.

Arthur V.

DRYER WHIRLPOOL AED4475TQ0 Found issue is with customer vent. Very low air flow at vent outlet. Unit heating properly. Gave customer number to Dryer Vent Wizards. Unit op test good

Near Hobart Rd, Kirtland, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Upon arrival found bail arm on ice maker in the off position. Released bail arm and ice maker cycled and filled. Advised customer on what to look for with the bail arm if this happens again. Op test good

Near Pepper Ct, Painesville, OH 44077
Corey L.

Corey L.

WALL OVEN/MICRO WHIRLPOOL WOC95EC0AS02 "Replaced thermostat, op test good, checked blower fan for obstructions, blower operating normally"

Near S Meadowpark Dr, Walton Hills, OH 44146
David R.

David R.

WASHER WHIRLPOOL WTW6600SW0 Replaced suspension. Tested. Op test ok.

Near Meadowfield Ct, Elyria, OH 44035
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW1 "Power to unit checks good. Unit not responding to any commands or diagnostics. Removed console and checked for main board output. Has 5v dc power light on control also on. Needs console replaced. ; ordrng 1 W10861510 (CONSOLE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Casa Bella Dr, Perry, OH 44081
Jeff M.

Jeff M.

DRYER MAYTAG MEDB835DW4 Replaced blower wheel. Op test ok.

Near Gold Rush Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWC565FW1 "Found latch failed. Replaced, op test ok. ; used 1 W10838613 (LATCH) from stock"

Near E 214th St, Euclid, OH 44123
Jeff M.

Jeff M.

REFRIGERATOR GE GSH25JSRFSS The units dispenser water tube is frozen in the door. Needs door replaced. Units not worth fixing. Advised to shut it down and leave door open. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Ashurst Rd, University Heights, OH 44118
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104ESS1 The unit has some food stuck unit the float. Unit op tested good

Near Tudor Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

BUILT IN OVEN KENMORE 911.3046989 "The ignitor failed est only ; ordrng 1 WB2X9154 (IGNITOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lander Rd, Highland Heights, OH 44143
Arthur V.

Arthur V.

DRYER AMANA NED4655EW1 Replaced parts listed. Let unit cycle op test good Customer to monitor.

Near Aberdeen Rd, Madison, OH 44057
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"

Near Fairview Ave, Cleveland, OH 44106
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "CC of refrigerator making whistling noise, has recording. Pulled refrigerator out, checked dryer, condenser fan, everything to see if anything was loose. All checks good. When I was putting the cover back on, whistling noise came from inside the cabinet. All fans are running and no noise coming from them. Dispensed water, no noise . Unplugged unit, plugged in, heard the noise coming from the damper. Not normal. Ordering damper.; ordrng 1 W11087463 (damper)"

Near Garfield Ave, Elyria, OH 44035
Dan H.

Dan H.

WASHER MAYTAG LSE7804ACE "Customer complaint that unit is shaking a lot, ran spin cycle, no unusual shaking observed, started normal wash cycle , unit filled and began washing, no unusual shaking observed, unit is operating as designed"

Near Cedar Glen Pkwy, Cleveland, OH 44106
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer complaint of rattling noise, found loose piece of tape on back of unit blowing in the fan, removed, no noise, op test good"

Near Northwood Rd, University Heights, OH 44118
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc: will not spin clothes outFound unit to have a code for long fill no fillFound house to have low water pressureCustomer has a well system and stated that some pipes were recently frozenAdvised to have water system looked at

Near Hayes Rd, Andover, OH 44003
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDB765FW0 Installed leveling feet on dryer.

Near Taberna Ln, Olmsted Township, OH 44138
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Ran diagnostic on ice maker, not sending voltage to valve when it should be calling for fill. Office to order ice maker and harness.; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)"

Near Vandalia Ave, Cleveland, OH 44144
David R.

David R.

DISHWASHER FRIGIDAIRE FGBD2435NF0A "Inside of tub in bad shape. Both gaskets starting to rot and come off, tub is falling apart. Loud noise coming from motor and drain pump.******** do not order parts; ordrng 1 154728201 (sump assembly 32.04) and 1 154844301 (motor & pump assy 131.14) and 1 A00126401 (DRAIN pump assembly 64.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Station Rd, Columbia Station, OH 44028
Jason N.

Jason N.

DRYER MAYTAG MGDX655DW2 "Installed timer, ran test cycle. Timer advanced through heat cycle and thr ugh cool down cycle. Op test good"

Near Button Ave, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR GE GSS25QGTABB "Cc frost buildup on back freezer wall, repeat issueTested defrost circuit for continuity per tech sheet, blue connector on control board to orange neutral on p7 connector, no continuity, should be 22 ohms.Defrosted evaporator, checked defrost heater and defrost thermostat, thermostat open, needs defrost thermostat. Defrost heater checked good 22 ohms, but physically, end connectors are loose and tube ends are burnt. Advised customer to replaced heater as well.Customer online via PayPal. Confirm before ordering parts.; ordrng 1 WR50X10069 (thermostat defrost1906) and 1 WR51X10055 (heater,defrost8541), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Call Rd, Perry, OH 44081
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Customer complaint that temperature was rising, fresh food section temperature at 38 degrees , freezer section temperature at 11 degrees, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator , unit is operating as designed"

Near Heatherglen Drive, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "Cust showed pop, sent pic. CC that the unit popped the breaker and does not work now. Checked the outlet, good. Checked the power to the control, 120 volts. Will need a new control. Office to order part. Cust is calling Home Depot to return unit. Hold off on ordering part ; ordrng 1 W11116592 (cntrl-elec)"

Near Iowa Ave, Cleveland, OH 44108
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Adjusted the doors unit op tested good

Near Larchmont Dr, Wickliffe, OH 44092
Jeff M.

Jeff M.

RANGE MAYTAG MER6772BAW The element is open needs replaced ; ordrng 1 W10823707 (ELEMENT )

Near Lorrich Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS5 The units sump is seized up. Needs replaced ; ordrng 1 W10902589 (SUMP)

Near Stonegate Dr, Chardon, OH 44024
Jeff M.

Jeff M.

DRYER AMANA LER217W2 The unit has poor airflow he still hasn’t had the venting done he has a guy coming out today to correct the issue the same views as open as before reorder replace; ordrng 1 WP40113801 (FUSE)

Near Sutton Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

RANGE KITCHENAID KGSS907SSS00 The unit is not heating it is also a recessed into the floor A half an inch. this is a dual fuel heavy oven requires two people to move mostly b/c The unit needs to be lifted up and out. Reschedule for Wednesday

Near Constantine Ct, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Cc of unit not draining Found drain getting power but not running Tapped on drain pump and it kicks in Needs drain pump ; ordrng 1 WPW10581874 (pump-water)

Near Pirates Trail, Aurora, OH 44202
Brian M.

Brian M.

WALL OVEN JENN-AIR JMW3430WP02 Cc of light switch not going out Found right hand hinge pushed out and not letting door properly hit switch Needs hinges and switch This will need a rivet gun to complete job ; ordrng 2 W10874474 (hinge-door)s and 1 W11033422 (interlock) and 1 W11214480 (ARM)

Near Kingston Dr, Aurora, OH 44202
David R.

David R.

WALL OVEN WHIRLPOOL WOS97EC0HZ00 "Clock time is jumping forward. Arrived, time was around 12pm and 5 minutes later jumped to 1pm. Oven works fine. Ordering control and console.; ordrng 1 W11261165 (CONTROL ) and 1 W11299115 (CONSOLE )"

Near Woodhaven Cir, North Ridgeville, OH 44039
David R.

David R.

DRYER MAYTAG MGDB855DC4 "Cc Clothes and sheets are getting burnt residue on them, sticking to air duct and burning from heat, pieces of residue falling off air duct. No error codes. correct voltage Called TechlineChrisNo known issues. Customer is on nature gas. Air duct could be snagging. Make sure clothes are flowing freely in basket band not overloaded. Order air duct Try for first call of the day; ordrng 1 W11129538 (duct-air)"

Near Kings Post Pkwy, Rocky River, OH 44116
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 "Cust showed pop, sent pic. CC that the control panel does not work and the knobs are broken. Checked the outlet, good. Checked the power to the red and black 120 volts. Will need a new control. Advised cust the knobs are not covered under warranty. Office to order part. Cust will call whirlpool to get authorization for knobs. ; ordrng 1 W11113908 (cntrl-elec)"

Near E 130th St, Cleveland, OH 44120
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC465HW0 "Replaced timer. Timer was not the issue. After calling BJ with out tech line, we diagnosed that the temperature selector switch was testing open. Office to order temp selector switch.; ordrng 1 WP3405156 (switch temp)"

Near Pearl Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

MICROWAVE KITCHENAID KMHS120ESS6 Unit has open fuse. Used resettable fuse to test. Heated ok. Found discoloring and corroded contacts on interlock switches. Office to order 2 interlocks.; ordrng 2 W11197766 (interlock )s

Near Cranage Rd, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 the units lights are out again I called wp tl I unplug the freezer dome lights shoved a jumper wire in the connector jiggle the harness and the lights were flickering there is a pinch in the line inside the cabinet nonrepairable

Near Windsor Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2569VEM Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Halburton Rd, Beachwood, OH 44122
Macaulay G.

Macaulay G.

WASHER MAYTAG MTW5740TQ0 Found suspension pads were worn to almost nothing. Other pads that were replaced were not needed. Office to order suspension pads. Not charging for these pads. Lid switch was not needed. Reinstalled old switch.; ordrng 1 285744 (pad-suspen)

Near Norton Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 Found error code f6e2 communication error acu to ui would not let me go to a cycle or test ordering control and UI ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)

Near N Leavitt Rd, Amherst, OH 44001
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW94HEAW0 Installed new part unit op tested good

Near Shakercrest Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FFBD2411NS0A The isolation was popping out I pushed the isolation back in place op tested good

Near Kneale Dr, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW1 "Ran calibration test 11 fail also spin basket and a squeak noise sound came also heird the gearcase sound in a little loud is going to need a gearcase ,customer said she wishes first stop in the morning if office can make it happen ; ordrng 1 W10811956 (drum assy)"

Near Langford Ln, Avon, OH 44011
Brian M.

Brian M.

RANGE MAYTAG MGR8674AB0 Reinstalled door handleHoles in handle are kinda stripped Applied high temp adhesive Customer may need new handle if it happy againOP TEST OK

Near Seneca Dr, Solon, OH 44139
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Found 120 v to control. No response. No power indicator light on. Needs control ; ordrng 1 W11170319 (CONTROL )

Near Rome Rock Creek Rd, Roaming Shores, OH 44084
Arthur V.

Arthur V.

WASHER MAYTAG MHW7000XG0 "Customer getting a f6e1 miss communication between ccu and mcu. Also getting a f5e2 door lick error. Followed techsheet. Checked door lock only getting 56 ohms across door lick should be 114 -212. Needs door lock ; ordrng 1 WPW10306374 (latch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ravenna Rd, Chardon, OH 44024
Jason N.

Jason N.

WASHER WHIRLPOOL WFW75HEFW0 "Cc will not run cyclesCustomer emailed popPlugged unit in, found stuck in drain mode Entered diagnostics, found codes, f3e1 water pressure fault, f8e3 overflow conditionChecked drain lines, goodCustomer stated they have trouble with lines freezingRan auto test, all functions passedOp test good"

Near Flagg West Rd, Orwell, OH 44076
Arthur V.

Arthur V.

WASHER MAYTAG MHW5500FW1 Found cold water valve vibrating badly Order valve; ordrng 1 W10599356 (water inlet valve)

Near Cherry Hollow Dr, Chardon, OH 44024
David R.

David R.

DISHWASHER KITCHENAID KUDE70FXSS4 "Customer had control lock on. Took off control lock, showed the customer how to lock and unlock panel. Tested unit. Op test ok."

Near Quail Ct, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Cc unit not dispensing iceUnit is making ice, bin has ice, ice maker did harvest and then refillNo power to auger motor or stepper door for ice dispense Checked door switches, power good to switches 121vRan UI diagnostics, steps 10-14 show no status, accordingly to tech sheet, dispense care control not communication, unit needs Ui control; ordrng 1 WPW10151236 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Great Lakes Pkwy, Hiram, OH 44234
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced motor Evap. Plugged back in, let run, frost on Evap. No noise. Op test ok."

Near Split Rail Ln, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that the unit is not cooling. Ff and fz 64. Checked evap no frost pattern. Compressor and fans are running. Used my ui glasses and light found us dye on the Yoder loop. Used a piercing valve from t/s Low side 0 psi high side 25 psi Called t/l Chris unit is non repairable. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock

Near Pennfield Rd, Cleveland Heights, OH 44121
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW4816FW2 Found bolt to agitator was loosening on its own. Used thread lock to keep bolt in place and tightened up. All tested ok.

Near Sherwood Dr, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Motor for augmenter not turning. Steamed ice away and still not turning. Ordering motor, plate and seal.; ordrng 1 W10822606 (motor) and 1 W11205081 (PLATE) and 1 WPW10291905 (seal)"

Near Tail Feather Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DBL WALL OVEN GE CGS990SET4SS "Customer complaint that upper oven burns everything and lower oven is not heating, confirmed, found ignitor broken in lower oven, ignitor is recieving 120vac, upper oven thermostat out of range, unit needs new thermostat and ignitor ; ordrng 1 WB13X25262 (igniter glowbar 71.62) and 1 WB20K10036 (thermostat s.c.g. 163,59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beaumont Trail, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB855DC2 "Found coins in between agitator that could cause it from stoping the agitation,also found no error codes and ran calibration and auto test all pass"

Near Stonebridge Dr, Amherst, OH 44001
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees , freezer section temperature at 70 degrees, no frost pattern on evaporator ps , nothing is running, unit needs new control; ordrng 1 W10843055 (cntrl-elec)"

Near Surfside Cir, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Found 2 screws missing by the blower housing cover thats why it was making a rattling sound correct opt test ok

Near Avondale Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD4950HW0 "Disconnected vent to dry check temp from back venting 180 degrees I plug in semi regit metal foil back in after clear out three hands full of lints and check temp from inside dryer 170 degrees notice when you push dryer back it forms into a loop took picture ask customer to get two elbows,also took pic of pop ,opt test ok machine functioning properly"

Near Crestwood Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

FREEZER WHIRLPOOL WRB322DMBM Found frost in freezer gone by the time i arrived. I believe the door was left ajar causing issue. Cleaned area by light switch and re leveled unit for doors to close better. Op test good Advised customer to use both hands to open freezer door.

Near Kathleen Dr, Jefferson, OH 44047
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc noise in fridgeCustomer emailed popRan diagnostics, checked baffle operation, motor sounds very noisyUnit needs baffle assembly ; ordrng 1 W11164593 (DIFFUSER)"

Near Lauren J Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GCWN4950D0WS Replaced pressure switch. Tested twice by reaching water level then running a drain and spin. Went into spin both times.switched water fill hoses so they were correct. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Westover Dr, Willoughby, OH 44094
Jason N.

Jason N.

WASHER ADMIRAL ATW4675YQ0 "Cc low water flow into unitChecked water pressure in from water lines, good pressure on both hot and coldChecked screens on water inlet valves, both screens heavily clogged with rust/sediment.Unit needs water inlet valves Customer not repairing at this time, estimate only"

Near Idlewood Dr, Newbury Township, OH 44065
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer is stuck on rinse and didn’t drain out water, confirmed water in tub, rinse led blinking, held cancel and unit drained out water, customer has utility sink that drain hose goes to plugged because floor drain backs up if water drains too fast, water when drained from unit fills the sink covering drain hose, explained siphoning back into unit, unit is heavily leaning towards floor drain causing bearing to wear, bearings are loud even spinning by hand, unit needs new gearcase; ordrng 1 W11035751 (GEARCASE)"

Near E 115th St, Garfield Heights, OH 44125
Jason N.

Jason N.

RANGE MAYTAG MGT8655XS02 "Cc not workingCustomer stated that unit works, but smells when baking and sometimes doesn’t bake wellChecked upper and lower ignitor and burner tubes, both ignited fine and flames look goodRan test bake to 350 degrees on upper and lower cavitiesUpper cavity read 300 degrees , lower cavity read 375 degreesRan offset on upper to -30 degrees, and lower cavity +10 degreesBurnt smell is baked on food on lower bottom burner shield.Reran upper test bake, read 330 degrees after initial preheatOp test good"

Near Chateau Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Customer complaint there is and invention on right fridge door, confirmed softball size dent can be seen in the right lighting, customer would like door replaced; ordrng 1 W10919633 (RIGHT DR BLCK STAINLESS )"

Near Thackeray Ct, Broadview Heights, OH 44147
Paul P.

Paul P.

REFRIGERATOR MAYTAG MRT311FFFE00 "Replaced freezer door. Refrigerator is operating properly. Did not set down mitigation mat, no water running to refrigerator."

Near Cromwell Ave, Fairview Park, OH 44126
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL GI6FDRXXY00 "Found bin not seated in all the way, corrected and tested ice maker, now working properly. Checked temperatures in freezer section (average of 2 degrees), set temperature a little lower. Refrigerator running average of 34 degrees, set temperature a little up. Ran diagnostic check, refrigerator is working properly. Set down mitigation mat."

Near Lawrence Ave, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "Found no error codes ran calibration and auto test both pass,washer is drain found no noise on gearcase everything test good ask customer to record it if happens again,machine functioning properly ,opt test ok"

Near Fay Ave, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW2 Found fault code F0E3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: wants I delete code reboot ran calibration and it did not work another fault code came up F7E9 lock rotor found bolt loose underneath took magnet cover off from gearcase did not see oil leak and spin basket and no sound coming from gearcase put back together delete codes and try to calibrate pass ran auto test pass ran drain and spin pass

Near Forest Hill Dr, Avon Lake, OH 44012
Dan H.

Dan H.

MICROWAVE JENN-AIR JMW3430WP02 "Customer complaint that microwave is not working, placed a glass of water in unit started for 1 minute, unit heated, repeated 10 times with same results, unable to duplicate the problem , unit is operating as designed"

Near Kingston Dr, Aurora, OH 44202
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG320M0BS3 Control has F1 error. Has proper voltage. Office to order control.; ordrng 1 W11126814 (CONTROL )

Near Fayette Blvd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Replaced gasket, handler kit, and installed compound. Found she’ll mount broken on crisper drawer. Office to order crisper drawer support.; ordrng 1 242079401 (support)"

Near W Linden Ln, Parma, OH 44130
Dan H.

Dan H.

WASHER MAYTAG MHW6000AW0 "Customer complaint that unit displayed error code and stopped mid cycle, ran diagnostics found f9e1( long drain) error code, found filter basket clogged, cleared, unit drained, op test good"

Near Wisteria Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not starting, Ran diagnostics found f9e2 over suds) error code , started normal wash cycle, lid locked, unit filled and began washing, cancelled and repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

Near Longview Dr, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG W10811956 Cc: noise during spinFound bearing to be extremely loud with hand spinNeeds gearcase and clutch; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)

Near Birchwood Dr, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR MAYTAG M1BXXGMYW00 "Cc not cooling wellChecked temps, freezer at 25 degrees, ff at 45 degreesEvap frost pattern weak, frost only on first 2 coilsAmp draw on compressor at .7a, tapped low side and installed gauges, low side in 10 inch vacuum.Signs of dye on right side evaporators coils.Unit needs evaporated and drier, to be installed by CFC tech.Customer not repairing unit, estimate only"

Near Wrenford Rd, University Heights, OH 44118
Brian M.

Brian M.

MICROWAVE WHIRLPOOL JMW237W00 "Cc of turntable not working Found turntable plastic piece broken Needs new turn table piece Customer to install part ; ordrng 1 WPW10776938 (shaft-turn), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Windward Ln, Kent, OH 44240
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7040DW1 "Cc unit dimming lights when runningUsed watt meter to monitor amp draw while running unit agitate cycle.Amp draw between 2-4 amps during agitation with loadChecked polarity of outlet, good, customer stated that they had a electrician run a dedicated outlet and line to breaker box.Called techline , spoke with Tebor, says unit is within working range, house electrical is going to be the issue. file number 7724149576"

Near Middlesex Rd, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER MAYTAG MDB7749SBM1 Replaced the ui panel. Ran a calibration. Optest ok.

Near W 214th St, Fairview Park, OH 44126
Paul P.

Paul P.

WASHER MAYTAG MVWC425BW0 "Installed gear case and pulley cover. Tested washer, all ops test good. Did not set down mitigation mat, washer is in basement near floor drain."

Near Melba Ave, Cleveland, OH 44104
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint ice maker is not working, confirmed no ice in bin or mold, jumped im, im did not rotate, im getting 115v, found harness to ice maker not clipped into im, secured connection and im cycled, emptied mold and recycled, op test good, advised customer to allow about 72 hrs for bin to fill"

Near Judson Dr, Cleveland, OH 44128
Dan H.

Dan H.

COOK TOP JENN-AIR JED8230ADS "Customer complaint that when grill is turned on is sparks and trips the breaker, and fan does not shut off, no arcing occurred when grill was turned on, fan switch is not working, unit needs new fan switch; ordrng 1 W10341820 (switch-fan)"

Near Blossom Ln, Chagrin Falls, OH 44022
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer is getting loud when it it fills spins and other parts of the cycle could not hear washer before, ran diagnostics found f5e1 user started cycle with lid open, cleared, started high spin, observed normal operation sounds, found wooden rack leaning on washer explained things toughing washer can make noises, unable to duplicate the problem, unit is operating as designed"

Near Thackeray Ct, Broadview Heights, OH 44147
Brian M.

Brian M.

WASHER MAYTAG MVWB880BW0 "Cc of leak Found leak coming from drain hose inside of cabinet Needs drain hose ; ordrng 1 WPW10363893 (hose1506), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairway Cir, Mogadore, OH 44260
David R.

David R.

DISHWASHER FRIGIDAIRE FBD2400KB10B "Replaced sprayer arm, sprayer nut, and base. Tested. Op test ok."

Near Erie St, Elyria, OH 44035
David R.

David R.

DISHWASHER MAYTAG MDB4949SDZ0 Replaced control and pump motor. Tested. Op test ok.

Near Courtland St, Wellington, OH 44090
Brian M.

Brian M.

WASHER MAYTAG MVWB850YW1 "Cc of loud noise Loud grind when hand spinning basket Needs bearing kit Bearing kit on truck was a hand down from 2017 and is missing the spacer tube and tub seal . ; ordrng 1 W10435302 (bearing105.51), used 1 W10435302 (BEARING) from stock"

Near Campbellsport Rd, Ravenna, OH 44266
Corey L.

Corey L.

RANGE KITCHENAID KEBS109BWH00 "Installed parts listed, op test good"

Near Butternut Ln, North Royalton, OH 44133
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint washer left soap in bathroom rugs when washed, ran diagnostics no codes found, suspension is good, unit is level, water pressure is good, customer is not using too much soap, customer demonstrated a cycle, found customer switching to 2 rinses after cycle already starts, explained the units features, unable to duplicate the problem"

Near Scarlet Oak Ln, Parma, OH 44130
Macaulay G.

Macaulay G.

WALL OVEN WHIRLPOOL JMW2427WS02 Replaced appliance manager board. All tested ok.

Near Leonard Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS586FLDM00 "Customer complaint dispenser is jumping water line and only trickles water every time it’s used, tested dispenser and it was jumpy, removed water filter and retried dispenser, water came out normal with good pressure, shook filter and reinstalled water dispensing as normal, customer stated but after several uses it will jump again, customer has good tap water, advised customer to leave filter out for a day or two there should be no issues dispensing water, if true the filter is causing the issue"

Near Jameson Rd, Parma, OH 44129
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW0 "CC that the unit is not agitating. Ran diag f7e6 motor fault, f5e3 lid unlock fault, 2.46 ohms on the shifter pins 1-2 ran manual test to agitate and spin 120 volts to shifter. 5 Dcv in a spin and 0 dcv in an agitate.checked pinsj12-4 and j12-1 11 dcv. Found the shifter cam is moving freely. Will need a new shifter. Used my t/s on Friday. Office to order part; ordrng 1 W10913953 (actuator 5814)"

Near Wolf Rd, Bay Village, OH 44140
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7500GW0 "Customer complaint washer squeaking on high spin, ran diagnostics no codes, customer showed video of washer during cycle squeaking, started drain and spin cycle with high spin, let cycle complete through, no squeaking heard, repeated drain and spin cycle, unable to duplicate the problem, no obstructions between basket and tub nor around stator rotor, unit is level, in the video it sounds rough like a bearing but I ran unit twice and it sounded quiet and smooth, advised customer to keep using as normal and to call us back if the problem persists, parts ref W10811956 gearcase"

Near W 6th St, Brooklyn Heights, OH 44131
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Cust started the the door fell on him and has a lesion on his shin and it’s not recovering. Took pic of injury. Called safety Nicole. found the spring and bush came off on the right side of the dishwasher door. Will need a spring and the bushing. Office to order parts. ; ordrng 2 W11174981 (SPRING)s and 2 WP8268990 (bushing)s

Near Brick Mill Run, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT720PADM2 "CC that there is a noise when running and the ui is not working. Found there was a piece of glass in the drain pump and it’s rattling. The ul is not responding and the heater is not turning off. Will need a drain pump, ui and control. Office to order parts; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec) and 1 W10876537 (drain pump)"

Near Crest Rd, Cleveland Heights, OH 44121
Arthur V.

Arthur V.

RANGE GENERAL ELEC JGB660DEJ1WW Replaced overlay. Op test good

Near Melshore Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE WHDSR316G3WW Found no light on motor. Motor has no response. Needs motor and belt Customer does not want repaired

Near Westfield Cir, Painesville, OH 44077
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8500DC0 "Installed new user interface and control, op test good"

Near Evening Star Ave, Maple Heights, OH 44137
Dan H.

Dan H.

DRYER WHIRLPOOL CGM2745FQ0 "Customer complaint that unit is not heating on heavy duty cycle, no power at outlet unit is plugged into, no air thermostat outlets nearby, unable to diagnose at this time, advised customer that they need an electrician to correct power supply"

Near E 104th St, Garfield Heights, OH 44125
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Tested ice maker, found sporadic operation, will activate properly with voltage, then not, internal issue. Also, freezer door has a warped spot at the top, inside where internal foam has come through. Technician made as many adjustments to doors as possible, and door still not sealing properly. Office to order freezer door and ice maker. Also, blockage in drain line could not be cleared, has a kinked area,is a safety issue, will also need replaced. Did not schedule a solid return visit, until disposition of whether unit will be replaced can be resolved.; ordrng 1 LW11026425 (DOOR, LEFT HAND FREEZER STAINLESS) and 1 W10873791 (icemaker) and 1 WPW10153550 (extension)"

Near Fenway Dr, Parma, OH 44129
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS35FXWH9 "Customer complaint that unit is not starting, found control lock on, turned control lock off, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Redbridge Ln, Solon, OH 44139
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS35FXSS9 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good ; used 1 W10712394 (ADJUSTER (SET OF 2) 34.70) from stock"

Near Basswood Ln, Moreland Hills, OH 44022
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Cc of unit not working right Ran diagnostics found error fo over load and off balance Found unit to be unbalanced Leveled unit ran auto test OP TEST OK

Near Hayes Rd, Ravenna, OH 44266
Brian M.

Brian M.

WASHER AMANA NTW4516FW2 Cc of unit making noise Ran auto test and calibration Could not duplicate a issue OP TEST OK

Near S Chapel St, Garrettsville, OH 44231
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that temperature ranges from -5 to 14 degrees in freezer section, called whirlpool techline spoke to Leon, techline advised that this is normal operation for the unit, unit is operating as designed"

Near Ginger Wren Rd, Pepper Pike, OH 44124
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MBF1958FEZ02 Removed freezer door and cleaned off frost. Found door cocked and not closing properly. Adjusted and cleaned Door closing properly. Op test good. Advised customer to open door with both hands.

Near Madison Ave, Painesville, OH 44077
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BW0 "Installed spark harness first, op test good, no need for spk mod, BJ contacted me with his thoughts I agreed sounded more like spark harness”

Near E 135th St, Cleveland, OH 44120
Arthur V.

Arthur V.

WASHER GE GTW460ASJ5WW "Cust stated unit not draining. Upon arrival unit empty (customer worked on draining it ). Ran a drain and spin unit op test good. Ran a speed wash.op test good. Called techline talked to chris. Unit needs software update,pressure port cleaned out with a 1-16 drill bit. And leveling legs updated. And lid lock replaced. ( all these updates were on error codes in the machine )”

Near W 9th St, Ashtabula, OH 44004
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 "CC that the unit is not heating. Checked the terminal block, correct. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. High heat 208* cycled off, medium heat 183* cycled off, low heat 150* cycled off. Ran an air fluff no heat. Unit is working as designed."

Near Meadowbrook Blvd, Cleveland Heights, OH 44118
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LGHB2867PF Crisper drawer cover is broken. Customer to advise.

Near Downing Ct, Berea, OH 44017
Paul P.

Paul P.

DRYER MAYTAG AED4675YQ1 "Ran dryer through test cycles, found door switch wiring was loose. Re connected door switch wires (tightened ends), and ran cycle. Dryer now working properly"

Near Colburn Ave, Cleveland, OH 44109
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8800YC1 CC that the gets an error code ui. Started a drain and spin. Found the bearing are worn. Will need new bearings. Cust does not want to repair

Near E 332nd St, Eastlake, OH 44095
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW0 CC that the unit does not spin the clothes out. No codes. Ran a rinse and spin with a bed cover. Cover came out damp. Advised the customer that 1-2 tablespoons of he detergent. Optest ok.

Near Courtland Blvd, Eastlake, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Installed new doors and ice maker, door closer is damaged, ordering door closer; ordrng 1 WPW10470155 (cam-door)"

Near Dellwood Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

ICEMAKER KITCHENAID KUID308ESS2 "Senior tech Mac show me how to replace drain pump,opt test ok"

Near Ednil Dr, Bay Village, OH 44140
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint of 1h error, found 1 hour delay set, unable to turn off delay wash , unit needs new control; ordrng 1 W11201274 (CNTRL)"

Near Fairview Ave, Cleveland, OH 44106
Brian M.

Brian M.

WASHER MAYTAG MHW4300DW0 Installed control board and UiRan auto test Ran test cycleRan Button TestOP TEST OK

Near Creighton Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW0 "Cc: unit sparking at plugsparking at the prongs on the cord, it is normal, this is a capacitor discharging. all of these new washers do this. Unit is functioning as design Ran calibration OP TEST OK"

Near Knolls Way, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that unit is not making ice or water and is freezing food in fresh food section section, fresh food section temperature at 38 degrees, found frozen vegetables and water reservoir, unit set to 41 degrees , ice maker water valve is not working, unit needs new control and water valve; ordrng 1 W11088499 (CNTRL) and 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)"

Near E 142nd St, Cleveland, OH 44120
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4800XQ4 Installed lid lock and control board Ran calibration and auto testOP TEST OK

Near Winchell Rd, Aurora, OH 44202
Dan H.

Dan H.

MICROWAVE WHIRLPOOL WMH32519HV "Installed new bulb and socket, op test good"

Near Rye Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 The unit isn’t cooling correctly the unit needs new fan blades and a control + the end cap; ordrng 1 W11263188 (CONTROL ) and 1 WP2163777 (FAN BLADE) and 1 WP2195916K (END CAP)

Near Middle Ridge Rd, Perry, OH 44081
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTE104ESS3 "Customer complaint that unit is leaking, found valve cracked, installed new valve from truck stock surplus, op test good ; used 1 W10872255 (VALVE) from stock"

Near Norwood Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW94HEAW0 Unlocked door.; saved tckt

Near Shakercrest Blvd, Beachwood, OH 44122
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle , unit filled up to normal level, unit is operating as designed"

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Confirmed ice is clumping at ice maker. Performed diagnostic tests on fill/ice maker components. Ice maker thermistor well below 8800 ohms at 32 degrees, barely reading. Office to order ice maker assembly.; ordrng 1 WPW10764668 (ice maker)"

Near Sunny Ln, Brooklyn, OH 44144
Dan H.

Dan H.

DRYER WHIRLPOOL CGM2745FQ0 "Customer complaint that unit is not heating, there is no power in apartment build unit is located in, thermal fuse and thermostats have continuity , unable to continue diagnosis without power, tenant here says unit worked fine for her and that the tenant that made the complaint overloaded unit, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near E 104th St, Garfield Heights, OH 44125
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Replaced control, calibrated, op test good"

Near Broadview Rd, Parma, OH 44134
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Dishwasher has extensive physical damage to the top and top back areas, interferes with top tray movement (crushed down in to track) and spray arm operations. Tub of dishwasher would need replaced. All other components check out.; ordrng 1 WPW10681506 (tub-dishwr)"

Near Center Ridge Rd, Rocky River, OH 44116
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD94HEXW2 Solenoid connection loose. Tightened and ran normal dry with load. Op test ok.

Near Marston Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER MAYTAG MHWE201YW00 The Bellow was ripped installed new part unit op tested good ; used 1 WPW10381562 (BELLOW) from stock

Near Meadowbrook Blvd, Cleveland Heights, OH 44118
Jason N.

Jason N.

WALL OVEN WHIRLPOOL RBS275PDS16 "Cc oven will not heat on any settingRan test bake and broil, confirmed no heat from bake or broil elementsChecked diagnostics code f1e1 came up. All f1 codes are control failure, unit needs control board.Inner glass on oven door is also broken, needs inner glass; ordrng 1 WP4449253 (glass-door) and 1 WP8302994 (cntrl-elec) and 1 WP9759243 (thrmst-fix)"

Near Newbury Dr, East Cleveland, OH 44112
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW0 "Installed listed partsRan auto cycle and calibration, op test good"

Near Wood Hollow Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Installed listed control and thermistor, op test goodFound ice ball on evap cap tube in freezer. Defrosted ice, Checked connections for leak, leaking at copper aluminum joint. Unit needs sealed system., evaporator and compressor.; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

Near Oakland Dr, Lyndhurst, OH 44124
Paul P.

Paul P.

DRYER ROPER RED4516FW0 "Inspected dryer. Found the center neutral mounting nut and one of the line mounts had come out. Re positioned, and tested, dryer is working properly."

Near Center Ridge Rd, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed listed adapter.Ran silicone along entire unit linerChecked freezer evap for excessive frost, none present at this timeOp test ok"

Near Bridlewood Dr, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER MAYTAG MDE7500AYW Found power to control bd no response. Needs control with touchscreen. Part needed is p33002562 Part is discontinued for this neptune dryer Advised cust someone would contact him in 24-48 hours ; saved tckt

Near Windsong Tr, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed listed switchTested operation, op test good"

Near Mentor Ave, Mentor, OH 44060
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Installed listed mounting hardware, removed nut and bolt from inside of unit"

Near Mentor Ave, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GCWN4950D0WS "Customer complaint no spin. Put in drain and spin and unit spun properly. Checked motor indicating light and it was blinking normally. Ran a quick wash Found hot and cold water were switched. Found that unit would not go into spin from rinse without releasing air from pressure switch. Needs pressure switch and water switched. ; ordrng 1 WH12X10412 (switch pressure), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westover Dr, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR HOT POINT HTH17CBT2RWW "Installed listed parts, verified functionality of fan and airflow through freezer cavityOp test good"

Near Chagrin Blvd, Shaker Heights, OH 44120
Arthur V.

Arthur V.

MICROWAVE KITCHENAID KMBS104ESS02 Found door gasket warped in different areas and seal around glass starting to spread. (See pics ) Needs door assy in stainless. PSP PARTS ORDER ; ordrng 1 W11243152 (DOOR ASSY STAINLESS )

Near Kenarden Dr, Highland Heights, OH 44143

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