We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44109
Dan
Job Details:
11/16/2017
Customer complaint of loud noise, fresh food section temperature at 60 degrees, freezer section temperature at 1 degrees, evaporator fan is not running, compressor and condenser fan are running, found evaporator fan stalled in frost build up, removed frost, evaporator fan started, doors are sealing, found large gaps between liner and cabinet, sealed with silicon, op test good ; Job Cmpltd
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, Ohio 44120
Dan
Job Details:
11/16/2017
Customer complaint that unit is not filling with water, found water supply turned off, turned on water supply, unit filled and began wash cycle, ran test cycle, unit completed test cycle, all compnets working, unit is operating as designed ; Job Cmpltd
We serviced a
KDFE104DSS3 KITCHENAID
Model DISHWASHER
Near Wickliffe, Ohio 44092
Corina H
Job Details:
11/16/2017
CC that it does not finish a cycle. When dw is done it beeps twice and the clean light does not come on. Ran a calibration, 8-1 slow drain. Checked drain hose and pump, good. Started a cycle filled washed and then drain. Advised cust to clean filter out once a month and to run the hot water in the sink before starting the dw. Brought rails back for return. Optest ok. ; Job Cmpltd
We serviced a
WRF954CIHZ WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, Ohio 44095
Benjamin B.
Job Details:
11/16/2017
Found self tapping valve installed on bottom of main water supply causing valve to clog cleared cust needs plumber to replace water lime be ause its plastic and install 1/4 in full flow valve ; Job Cmpltd
We serviced a
M1TXEGMYS MAYTAG
Model REFRIGERATOR
Near North Madison, Ohio 44057
Benjamin B.
Job Details:
11/16/2017
Unit is not freezing food shelf track is broken need to order. Cust to install no return need ; ordrng 1 WPW10468557 (track)
We serviced a
MGR6600F20 MAYTAG
Model RANGE
Near Perry, Ohio 44081
Jessica Shreve
Job Details:
11/16/2017
Preheated oven to 350 unit is working as designed ; Job Cmpltd
We serviced a
ADB1100AWW5 AMANA
Model DISHWASHER
Near Mentor-on-the-Lake, Ohio 44060
Benjamin B.
Job Details:
11/16/2017
Replaced control op test ok; Job Cmpltd
We serviced a
JDB9600CWS JENN-AIR
Model DISHWASHER
Near Lyndhurst, Ohio 44124
Dan
Job Details:
11/16/2017
Installed new power cord, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near North Ridgeville, Ohio 44039
Mac
Job Details:
11/16/2017
Ran through diagnostics. No error codes. Ran calibration cycle. Blew through pressure hose, no clogs. Tested washer, but still over filled. Office to order control board.; ordrng 1 W11124713 (CONTROL), schdld next appmnt for 11/22 WED !,
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFW1
Near Cleveland, Ohio 44113
Brian B
Job Details:
11/16/2017
Machine not starting. Conrol and display power up, but door does not lock. Found broken connector latch on door lock. Connector keeps falling out. Will need new door lock. Office to order. Ship to Marous Brothers, 1370 Ontario St. cleve, 44113, attn: Steven.; ordrng 1 WPW10443885 (DOOR LOCK), schdld next appmnt for 11/22 WED
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Solon, Ohio 44139
Robert A.
Job Details:
11/16/2017
nstalled control, put metal tape on vent, ran unit, l2code, power correct, found element shorted, replaced, op test ok; used 1 WP8544771 (ELEMENT) from stock, Job Cmpltd,
We serviced a
79577549600 KENMORE
Model REFRIGERATOR
Near Madison Township, Ohio 44057
Dan
Job Details:
11/16/2017
Installed new evaporator fan motor and control, op test good
We serviced a
WGD4900XW3 WHIRLPOOL
Model DRYER
Near North Olmsted, Ohio 44070
Mac
Job Details:
11/16/2017
Dryer maling both a lite metal sound and a vibration as the dryer heats up. Upon inspection, found belt had cracks and idler pulley was causing metal sound. Replaced belt and idler pulley from truck stock. Vibration is being caused from stress fractures in blower wheel. Cracks stretch out as dryer heats up. Office to order blower wheel.; ordrng 1 WP694089 (wheel), used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE) from stock, schdld next appmnt for 11/22 WED
We serviced a
KDTM404ESS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
11/16/2017
Replaced motor and pump assembly, started a wash, tested fine.; Job Cmpltd
We serviced a
MGT8720DS02 MAYTAG
Model RANGE
Near Lorain, Ohio 44055
Mac
Job Details:
11/15/2017
Right fron burner valve and left front burner valve both need replaced. Valve do not need pressed in in order to turn. One valve is to be covered by our 1 year parts warranty. Office to order both valves.; ordrng 1 WPW10206288 (valve-brnr) and 1 WPW10206288, schdld next appmnt for 11/24 FRI
We serviced a
MAV7600AWW WHIRLPOOL
Model WASHER
Near Sheffield, Ohio 44054
Mac
Job Details:
11/15/2017
Washer not spinning put to it's full speed. When washer has a load in it, not getting clothes spun out completely. Belt is dry rotting and motor is not capable to run at full capacity. Note: bottom panel of washer is rusting out and weakening. If warranty wants to repair, office will need to order motor and belt.; ordrng 1 WP21001950 (motor-drve) and 1 WP22003483 (belt)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, Ohio 44060
Benjamin B.
Job Details:
11/15/2017
Found fresh food at 37 and freezer at -8 found control intermittent need to order.; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec), schdld next appmnt for 11/22 WED
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, Ohio 44060
Benjamin B.
Job Details:
11/15/2017
Found damper loud need to order ; ordrng 1 W11164593 (DAMPER), schdld next appmnt for 11/22 WED
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Bedford, Ohio 44146
Corina H
Job Details:
11/15/2017
CC that the water filter light stays on when you change the filter. Went to options, filter reset, confirm. Light went out. Optest ok. ; Job Cmpltd
We serviced a
MDB7749SBM3 WHIRLPOOL
Model DISHWASHER
Near North Madison, Ohio 44057
Dan
Job Details:
11/15/2017
Installed new user interface , op test good ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44119
Dan
Job Details:
11/15/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 32 degrees, evaporator fan is running, good frost pattern on evaporator, compressor is running, condenser fan is running, compressor amp draw at 1.1amps, found outlet unit is plugged into outlet with hot/neutral reversed, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, Ohio 44131
Chad P.
Job Details:
11/15/2017
Installed ice maker. Op test no good. Saw flash in ice maker when cycling it. Found fill valve solenoid shorted. Turned off ice maker so it wont cycle. Needs fill valve assy replaced. ; ordrng 1 WPW10420083 (VALVE ASSY),
We serviced a
MHWE201YW00 WHIRLPOOL
Model WASHER
Near Westlake, Ohio 44145
Brian B
Job Details:
11/15/2017
Found bellows seal torn off. Replaced bellows from t/s.. ran test cycle. Optest ok.; used 1 WPW10381562 (BELLOW) from stock, Job Cmpltd
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Seven Hills, Ohio 44131
Chad P.
Job Details:
11/15/2017
Installed interface. Op test ok. ; Job Cmpltd
We serviced a
WED9400SU0 WHIRLPOOL
Model DRYER
Near Avon, Ohio 44011
Brian B
Job Details:
11/15/2017
Thermal event on control. Control, wiring harness, plastic cover and top all burned. Will give est. customer will call whirl for concession. Do not order parts. Whirl is covering trip charge. Cover and top are NLA. Customer does not want to repair. ; Job Cmpltd
We serviced a
WFG510S0AS1 WHIRLPOOL
Model RANGE
Near Parma Heights, Ohio 44130
Chad P.
Job Details:
11/15/2017
Installed control and panel. Op test ok. ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Fairview Park, Ohio 44126
Brian B
Job Details:
11/15/2017
Found massive ice buidup on FF evap. Ice has stopped ff fan. Machine will have to be unplugged for at least 24 hrs to defrost. Will replace fan and harness assembly with thermisters. Will also need fan supports.... Office to order parts. Will r/s cust.; ordrng 1 W11033168 (FAN HARNESS/ THERMISTERS) and 2 WPW10389152 (FAN SUPPORT)s, schdld next appmnt for 11/22 WED
We serviced a
MMV4205DS4 MAYTAG
Model MICROWAVE
Near Rocky River, Ohio 44116
Brian B
Job Details:
11/15/2017
Found door interlocks working intermittantly. Will need new harness with interlocks. Tech used t/s yesterday and does not have on truck. Office to order part. Will r/s cust. Needs early appt if poss.; ordrng 1 W10450407 (harns-wire), schdld next appmnt for 11/22 WED
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, Ohio 44130
Chad P.
Job Details:
11/15/2017
Installed interlock harness. Op test ok. ; Job Cmpltd,
We serviced a
WOC54EC0AS00 WHIRLPOOL
Model MICROWAVE
Near Westlake, Ohio 44145
Brian B
Job Details:
11/15/2017
Replaced main appliance manager board. Tested unt. Did not work. Now neither lower oven or upper micro is working. When pads are pressed, a message on panel says feature not available, same for lower oven. Removed new control and reinstalled original app manager. Lower oven now working. It appears that control panel will also have to be replaced, but TL advised to just replace app manager board.
We serviced a
EIFLS60LT1 ELECTROLUX
Model WASHER
Near Avon, Ohio 44011
Brian B
Job Details:
11/15/2017
CC that machine throws an error code and shuts down. Ran diag, f13 code pressure system error. Per tech sheet, checjed for leaks in tub, pressure hose and air dome. All check good. Ran diag test mode. Water valves and deain pump working. Per tech sheet, replace pressure switch and if still throwing code, repkace control..per GS, will replace both..; ordrng 1 134762010 (switch,pressure) and 1 809019910 (CONTROL), schdld next appmnt for 11/21 TUE
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Avon, Ohio 44011
Brian B
Job Details:
11/15/2017
CC that hinge arm is rubbing on frame.. Found no friction pads on hinges. Installed friction pads from t/s.. op test ok.. ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, Ohio 44011
Brian B
Job Details:
11/15/2017
Met Mike from whirl at customer home..Cc that machine not cleaning clothes and shakes when spinning..ran diag, no codes. Ran drain and spin, machine does shake excessively. Ran calibration and auto test.. Would need to replace suspension and spin basket. All other functions are normal. Cust will call home depot to see if they will replace machine since she called them within the first 48 hrs to report a problem..Do not order parts unless cust calls office. Wait for cust input before closing out call
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Ravenna, Ohio 44266
Robert A.
Job Details:
11/15/2017
Ran diognastics, no codes, tested lid lock several times, good, ran recal cycle, good, ran normal wash, unit filled, and adj, ran drain and spin, good, working as designed, op test ok; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Streetsboro, Ohio 44241
Robert A.
Job Details:
11/15/2017
Installed susp, op test ok ofr 1606002341; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, Ohio 44202
Robert A.
Job Details:
11/15/2017
Found rt ff door seal split needs seal. Cust to contact cosco and let us know
We serviced a
KSCS25INSS00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, Ohio 44139
Robert A.
Job Details:
11/15/2017
Cc water on floor, Found ice bin full, ice stuck in chute, cleared, ice door sealing, evap drain clear, frz door sealing, drain pan good, found filter not locked in, corrected, op test ok; Job Cmpltd
We serviced a
KSSC42QTS02 KITCHENAID
Model REFRIGERATOR
Near Parma, Ohio 44130
Chad P.
Job Details:
11/15/2017
Installed auger. Op test ok. ; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Solon, Ohio 44139
Robert A.
Job Details:
11/15/2017
Installed valve and svc kit, ui/ control, ran test 51, good, op test ok; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Bainbridge Township, Ohio 44023
Robert A.
Job Details:
11/15/2017
Reset control panel, op test ok; Job Cmpltd
We serviced a
WED86HEBW0 WHIRLPOOL
Model DRYER
Near North Royalton, Ohio 44133
Chad P.
Job Details:
11/15/2017
Installed parts listed. Op tests ok. ; Job Cmpltd,
We serviced a
KUDC10IXWH1 KITCHENAID
Model DISHWASHER
Near Parma, Ohio 44134
Chad P.
Job Details:
11/15/2017
Found platic on heating element. Removed. Op test ok. ; Job Cmpltd
We serviced a
KUIA18NNJS6 KITCHENAID
Model ICE MACHINE
Near Solon, Ohio 44139
Robert A.
Job Details:
11/15/2017
Found unit off, turned on, found pump just humming, needs pump asm; ordrng 1 WP2217220 (PUMP ASM), schdld next appmnt for 11/21
We serviced a
KBFS25EWWH4 KITCHENAID
Model REFRIGERATOR
Near Parma, Ohio 44134
Chad P.
Job Details:
11/15/2017
Found duck bill failed. Installed drain tube kit and cleared ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
GSH25JSTASS GE
Model REFRIGERATOR
Near Solon, Ohio 44139
Robert A.
Job Details:
11/15/2017
Unit not disp water, can hear valve opening, disconnected line at bottom of door, good water flow, Found water line in door frozen, per ge needs heater kitCust to let us know
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Brooklyn Heights, Ohio 44131
Chad P.
Job Details:
11/15/2017
Reported on t.s. Used. ; used 1 W10838613 (LATCH) from stock,
We serviced a
KEBS278SSS04 KITCHENAID
Model WALL OVEN
Near South Russell, Ohio 44022
Robert A.
Job Details:
11/15/2017
Ran diognastics f2e1 shorted key, cleared, code returned needs ui, some didgets on clock dim, ribbon cable discolored; ordrng 1 WP8303880 (UI) and 1 WPW10237644 (RIBBON CABLE) and 1 WPW10312205 (CLOCK), schdld next appmnt for 11/21 TUE
We serviced a
ACR4530BAB0 AMANA
Model RANGE
Near Parma, Ohio 44129
Chad P.
Job Details:
11/15/2017
Found burners all seperating from mounts. Needs burners replaced. Also, control not sending power to bake element. Needs control replaced. ; ordrng 2 W11161939 (BURNER)s and 2 W11168414 (BURNER)s and 1 WPW10572536 (CONTROL)
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, Ohio 44136
Jeff M
Job Details:
11/15/2017
Unable to locate door bracket. Need to reprder. ; ordrng 1 W11129907 (BRACKET)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, Ohio 44149
Chad P.
Job Details:
11/15/2017
Cc complaint that unit is filling with water is not used for a few days. No water observed entering in the the fill tube. Check valve is not sealing in drain line. Needs drain line replaced and loop added under the sink. ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (DRAIN HOSE),
We serviced a
FAV6800AWW MAYTAG
Model WASHER
Near Fairport Harbor, Ohio 44077
Jeff M
Job Details:
11/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
ED2KHAXVS01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, Ohio 44060
Jeff M
Job Details:
11/15/2017
nstalled new filter the unit did not leak but I had zero water pressure I pulled the new filter out reinstall the old filter again I had no water pressure needs a new filter housing it is plugged; ordrng 1 WPW10121138 (FILTER HOUSING )
We serviced a
MVWB765FW MAYTAG
Model WASHER
Near Willoughby, Ohio 44095
Jeff M
Job Details:
11/15/2017
Got the stuff; Job Cmpltd
We serviced a
ED5GHEXNQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44108
Jeff M
Job Details:
11/15/2017
The ice maker was jammed I am jammed icemaker unit tested good
We serviced a
CAW35114GW0 WHIRLPOOL
Model WASHER
Near Cleveland, Ohio 44112
Jeff M
Job Details:
11/15/2017
Put the ubit in a diagnostics mode. U it op tested good could not find a issue with the unit ; Job Cmpltd,
We serviced a
WFW9600TA00 WHIRLPOOL
Model WASHER
Near Highland Heights, Ohio 44143
Jeff M
Job Details:
11/15/2017
, Installed new part unit op tested good
We serviced a
MAV208DAWW WHIRLPOOL
Model WASHER
Near Olmsted Township, Ohio 44138
Paul H.
Job Details:
11/15/2017
Replaced lid hinge, op test ok.; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Westlake, Ohio 44145
Paul H.
Job Details:
11/15/2017
Replaced console and board, tested by starting a cycle, op test ok.; Job Cmpltd
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Avon, Ohio 44011
Paul H.
Job Details:
11/15/2017
Replaced fuse, heated a mug of water, op test ok; Job Cmpltd
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, Ohio 44052
Paul H.
Job Details:
11/15/2017
Replaced control box, put in a manual defrost, op test ok.; Job Cmpltd
Near Hambden Township, Ohio 44024
Benjamin B.
Job Details:
11/15/2017
Cust decided they didnt want service unit is working ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, Ohio 44104
Dan
Job Details:
11/15/2017
Customer complaint of loud noise, confirmed, found blower wheel had fallen off, blower wheel threads are stripped, unit needs new blower wheel; ordrng 1 WP694089 (wheel), schdld next appmnt for 11/22 WED
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Valley View, Ohio 44125
Benjamin B.
Job Details:
11/15/2017
Replaced the evap cover and control. Brought control back for return. Steamed evap out. Optest ok. ; Job Cmpltd
We serviced a
GTWN5450DOWW GE
Model WASHER
Near Mentor, Ohio 44060
Benjamin B.
Job Details:
11/15/2017
Removed hun unit bery corroaded parts listed need replaced bevaise of removal with the corrosian ; ordrng 1 WH01X10302 (belt - 6 rib) and 1 WH02X10265 (ring split.) and 2 WH16X10158 (rod & spring asm)s and 2 WH16X10159 (rod & spring asm)s and 1 WH2X1199 (washer hub) and 1 WH45X10112 (basket hub & ring)
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Elyria, Ohio 44035
Mac
Job Details:
11/15/2017
Cabnet severely damaged needs cabinet replaced. Office to order cabinet.; ordrng 1 W10596395 (cabinet)
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Lorain, Ohio 44055
Mac
Job Details:
11/15/2017
Found power to front control panel 12 vdc. Office to order control panel.; ordrng 1 W10898447 (panel-cntl), schdld next appmnt for 11/21 TUE
We serviced a
WDF760SADM0 WHIRLPOOL
Model DISHWASHER
Near Lorain, Ohio 44053
Mac
Job Details:
11/15/2017
Found no leaks from around door or soap dispenser. Found leak from diverter valve on sump. Office to order pump and motor assm. ; ordrng 1 WPW10671942 (sump and motor assy), schdld next appmnt for 11/24 FRI
We serviced a
MFX2570AEM4 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, Ohio 44001
Mac
Job Details:
11/15/2017
Icemaker not advancing through cycle all the time. Ran diagnostics. Icemaker could not find home position. Drain was clogged up from old grommet style. Replaced icemaker and drain from truck stock.; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
KEMS308SSS00 KITCHENAID
Model MICROWAVE
Near Elyria, Ohio 44074
Mac
Job Details:
11/15/2017
Error for meat probe on bottom oven. Found service bulletin for swapping the wires. Contacted whirlpool, they advised to cut the wiring if customer doesn't use meat probe. Tested unit after repair. Tests ok. ; Job Cmpltd
We serviced a
PP945BM2BB GE
Model COOKTOP
Near Mentor, Ohio 44060
Benjamin B.
Job Details:
11/15/2017
Found board locked reset power op test ok; Job Cmpltd
We serviced a
MFI2269FRZ00 MAYTAG
Model REFRIGERATOR
Near Dorset, Ohio 44032
Benjamin B.
Job Details:
11/15/2017
Found unit set at 6 and 45 its 30 in crispers chiller control on right side of fresh food was set to coldest turned control down op test ok; Job Cmpltd
We serviced a
GTW460ASJWW GE
Model WASHER
Near Jefferson Township, Ohio 44047
Benjamin B.
Job Details:
11/15/2017
Installed trans op test no good need shifter and motor was covered in oil also need agitator ; ordrng 1 WH01X24434 (SPRING) and 1 WH05X24185 (CLUTCH ) and 1 WH05X25036 (SHIFTER) and 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm) and 1 WH49X25375 (1/2 hp motor and nut)
We serviced a
WTW8040DW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
11/15/2017
CC that the unit is loud in a spin. Ran a normal load and a drain and spin with 6 bath towels. Found the Rotor was hitting the cement. Raised the legs. Optest ok. ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Maple Heights, Ohio 44137
Corina H
Job Details:
11/15/2017
CC that the bake does not light. Found the spark igniter was not plugged in. Plugged the igniter in. Heated oven to 350. Adjusted the cooktop burners to a simmer. Optest ok. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, Ohio 44128
Corina H
Job Details:
11/15/2017
CC that there is metal stinking out of the tub. Found an underwire from a bra lodge in the washplate. Removed the wire. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd,
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, Ohio 44107
Dan
Job Details:
11/15/2017
Customer complaint of crack in liner(see previous pics), unit needs liner repair kit, customer has liner repair kit already, customer does not want kit installed
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Cleveland, Ohio 44111
Dan
Job Details:
11/15/2017
Customer complaint that unit is not spinning clothes, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on floor, advised cystomer that drain hose must be elevated 39” off of floor per installation instruction, ran drain and spin, unit spins, unit is operating as designed ; Job Cmpltd
We serviced a
106.62154110 KENMORE
Model REFRIGERATOR
Near Richmond Heights, Ohio 44143
Jeff M
Job Details:
11/15/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
ART104TFDW00 AMANA
Model REFRIGERATOR
Near Cleveland, Ohio 44119
Jeff M
Job Details:
11/15/2017
The unit is in a 25 inch. Vacuum they tapped the system and I added 2 ounces freon to the system the unit took the charge and then immediately went back into 25 inch vacuum no heat changed no frost pattern CFC take as needed;
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Chester Township, Ohio 44026
Jeff M
Job Details:
11/15/2017
The ui came damaged one of the wire connectors were split i use the old wire connector from the old user interface board reconnected all the parts machine still did not work I tested For power going to the main control it is receiving 120 V AC even tested for power while it was plugged in to the main control it’s still receiving a solid 120 V AC I tried swapping the new user interface with the old user interface with hooked up to the new main control and still did not work re-order parts.; ordrng 1 W10866116 (CONTROL ) and 1 WPW10537418 (UI),
We serviced a
WRB119WFBW00 WHIRLPOOL
Model REFRIGERATOR
Near Munson Township, Ohio 44024
Jeff M
Job Details:
11/15/2017
The unit Is making popping in crackling noises during and after defrost cycle explain to the customer needs fridges make plenty of noises and don’t be alarmed by Any of them ; Job Cmpltd
We serviced a
KOSE500ESS01 KITCHENAID
Model RANGE
Near Brownhelm Township, Ohio 44001
Paul H.
Job Details:
11/15/2017
Replaced blower, tested by starting a preheat, air flow good; Job Cmpltd
We serviced a
MLG2000AWW WHIRLPOOL
Model WASHER
Near Lorain, Ohio 44055
Paul H.
Job Details:
11/15/2017
Unit not staying on, seems to be shutting off when motor should engage, ran motor control test in service manual, motor control needs replaced, quoted customer: part 12002039 motor control
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Elyria, Ohio 44035
Paul H.
Job Details:
11/15/2017
Blower was not threaded on shaft, corrected and secured, good airflow now, op test ok.; Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
11/15/2017
Replaced drain pump, ran test cycle, op test ok, proper drain sound.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Brooklyn, Ohio 44144
Dan
Job Details:
11/15/2017
Customer complaint that unit was stuck in spin cycle, ran diagnostics, no error codes found, started drain and spin cycle, lid locked, unit spun, unit completed spin cycle, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Brooklyn, Ohio 44144
Dan
Job Details:
11/15/2017
Customer complaint of clicking noise when changing cycles, ran diagnostics no error codes found, started rinse and spin cycle, lid locked, unit filled, unit agitated, unit spun, no unusual noises heard, unit is operating as designed, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near East Cleveland, Ohio 44112
Dan
Job Details:
11/15/2017
Customer complaint that unit is not starting, started normal wash cycle, unit filled, and advanced to wash cycle, unit is operating as designed, found drain hose laying on floor, advised customer that drain hose needs to be elevated 39” off floor per install instructions; Job Cmpltd
We serviced a
FFEW2725LSB FRIGIDAIRE
Model WALL OVEN
Near Geneva, Ohio 44041
Benjamin B.
Job Details:
11/15/2017
Replaced control op test ok.; Job Cmpltd
We serviced a
AFI2539ERM02 AMANA
Model REFRIGERATOR
Near Cleveland, Ohio 44124
Corina H
Job Details:
11/15/2017
CC that its hard to get the ice bin out. Opened and closed the bin 20 plus times. Optest ok. ; Job Cmpltd
We serviced a
WDF520PADM WHIRLPOOL
Model DISHWASHER
Near Mentor, Ohio 44060
Benjamin B.
Job Details:
11/15/2017
Cust ran unit before i got here pretty much every dish was plastic and plastic will not dry ; Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
11/15/2017
CC that the unit does not finish a cycle. Ran diag F0E2 – OVER SUDS CONDITION DETECTED. Advised cust 1-2 tablespoons of detergent. Ran a normal load and a drain and spin with bath towels. Optest ok. ; Job Cmpltd
We serviced a
WED5800BW0 WHIRLPOOL
Model DRYER
Near Shaker Heights, Ohio 44120
Dan
Job Details:
11/15/2017
Customer complaint of loud noise, confirmed, found paper shield for thermal fuses rubbing on rollers from previous roller replacement, moved, no unusual noises heard, op test good ; Job Cmpltd
We serviced a
KUDS01DLBL6 WHIRLPOOL
Model DISHWASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
11/14/2017
CC that the jet dry does not stay in the dispenser and the door latch does not latch easy. Found the door latch is not latching properly and the jet dry does not stay in the dispenser. Called GS to order parts. ; ordrng 1 WP8269117 (handle) and 1 WP8524471 (actuator) and 1 WP8533381 (sensor) and 1 WP8558129 (dispenser), schdld next appmnt for 11/22 WED
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Broadview Heights, Ohio 44147
Mac
Job Details:
11/14/2017
Replaced dryer door handle and made it less difficult to open door.; Job Cmpltd
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, Ohio 44107
Dan
Job Details:
11/14/2017
Customer complaint that unit is freezing food in fresh food section and frost build up, fresh food section temperature at 49 degrees set to warmest setting, no frost found, doors are sealing, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Munson Township, Ohio 44024
Robert A.
Job Details:
11/14/2017
Cc all lights were on, unit started by itself after cycle was done, Ran diognastics, no codes, ran test 51, all passed, rantest 52, good, checked under unit, no rub marks on floor or rotor, rotor tight, spun rotor by hand, good, ran spin cycle, watched cycle end, unit turned off, started again, no matter what cycle is picked 1min on disp, ran diognastics, no codes, powered off then on, control now responding, needs control.and uiCust to contact wp for authTalked w/gs needs auth before ordering parts; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL)
We serviced a
WMH31017AS5 WHIRLPOOL
Model MICROWAVE
Near Bay Village, Ohio 44140
Brian B
Job Details:
11/14/2017
Found interlock switches working intermittently. Replaced interlocks from t/s. Tested unit. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, Ohio 44147
Mac
Job Details:
11/14/2017
Found basket leaning hard towards right rear corner. Removed rear panel and found suspension was weak in right rear corner. Office to order suspension. Washer is completely level. Only found hot cold reversed error. Hot and cold were not reversed.; ordrng 1 W11130362 (SUSPENSION), schdld next appmnt for 11/21 TUE
We serviced a
MFD2561KES MAYTAG
Model REFRIGERATOR
Near Highland Heights, Ohio 44143
Chad P.
Job Details:
11/14/2017
Found compressor starer open. Replaced starter. Op test ok. ; used 1 8201786 (STARTER) from stock, Job Cmpltd
