Local Reviews
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Dan H.
REFRIGERATOR MAYTAG MRT118FFFH00 "Customer complaint that food freezes in fresh food section , fresh food section temperature at 40 degrees , freezer section temperature at 20 degrees, thermistors test good, ordering control, outlet has open ground , advised customer that they need an electrician to correct outlet, customer to contact office when outlet is corrected for return visit; ordrng 1 W11223735 (CNTRL )"
Corina B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cust showed pop, sent pic. CC that the ff is freezing. Found the milk, water the sour cream and other foods freezing in the ff section. The control is set at 4 snowflakes. Checked the return, good. The shelves are correct . Ran diag the damper is staying open. Will need a new damper. Office to order part; ordrng 1 W11317276 (diffuser)"
Jason N.
RANGE WHIRLPOOL WFG505M0BB2 Installed listed door glass and nameplate. Op test good.
Arthur V.
WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated. Passed. Ran a service cycle. Failed on drain. No light on control. Called techline Scott. Ohmed out drain pump less than 1 ohm. Shorted draim pump takin out the control. Replace both as a pair; ordrng 1 W10876600 (drain pump) and 1 W11116592 (cntrl-elec)
Corina B.
DRYER MAYTAG MED5500FW0 CC that there is a noise when running the dryer. Found lint on the blower wheel. Cleaned the blower wheel. Leveled dryer. Optest ok.
Corina B.
DRYER GE DCCH480EK0WW "CC that the unit does not start, when it does start it’s making a drain noise then stops. Ran diag 3e1 Motor Relay Open. Checked motor winding, open. Will need a new motor and control. Cust does not want to repair"
Corina B.
DRYER SAMSUNG DV448AEPXAA "Replaced the heating element. Optest ok the ui is not working properly and cust states it works for her. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE WHIRLPOOL SB130PEK0 "Customer complaint bake is not working on upper oven, confirmed, unit needs new bake ignitor, parts are no longer available for this unit, unable to repair"
Joe O.
DRYER MAYTAG MEDX655DW1 Cc: humming and not startingFound motor humming and with assistance it would spinReplaced motorOp test ok; used 1 279827XXX (XXXDO NOT RESTOCKXXX) from stock
Joe O.
WASHER KENMORE 100.450814 Cc: not unlocking and not operatingFound drain pump humming and not drainingNo debris in pumpNeeds drain pumpCustomer does not want to repair at this time
Dan H.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Customer complaint that display is blank, confirmed, user interface is receiving 12vdc, unit needs new user interface ; ordrng 1 242058230 (user interface)"
Brian M.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Cc unit will not dispense ice Founder auger motor frozen from condensation from previous repair Was able to free up Augur and filled 2 cups with crushed and cubed ice
Jason N.
WASHER WHIRLPOOL WFW88HEAW0 "Cc unit has code f9e1 and water left in clothes at end of cycle.Ran diagnostics, found code f9e1 for slow drain. Pulled drain pump basket, found clogged with socks and lint debris. Cleaned and reassembled. Cleared codes, ran diagnostic cycle. All functions passed, op test good."
Jason N.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer showed popInstalled listed wash pump, ran wash test and cancel drain, checked for leaks. Op test good."
Brian M.
FREEZER MAYTAG MBF1958FEZ01 Recovered refrigerant Installed compressor evap and drier Ran 28 inch vac for 20 min Recharged with 4.25 oz of r134a Frost pattern returnedAt time of leaving temps where in the low 50s Advised to let cool for 48 hours OP TEST OK
Corina B.
REFRIGERATOR KITCHENAID KRFC302ESS00 CC that the freezer light does not work. Found the light switch covered in ice. Cleared the ice. The humidity control was turn off for the mullion strip. Water dripping into the freezer causing the light to freeze. Turned the humidity control on. Optest ok.
Jason N.
REFRIGERATOR KITCHENAID KBFO42FTX08 "Cc burning smell in unitSmell stronger in freezer compartment, removed evap cover, found what looks like plastic protective film on side evap support near defrost heater. Plastic had started to come off and was laying on defrost heater. Removed plastic film from support, checked around evap area for additional, none. Had customer turn unit breaker back on. Advised customer to use sorbent agents such as baking soda to remove remaining smell from unit. Op test good."
Jason N.
DRYER WHIRLPOOL WGD9470WW2 "Cc unit not drying in auto cycle, and now not startingConfirmed no start, ran diagnostics, found codes f28 for moisture sensor open, tested moisture sensor per tech sheet, sensor passed. Checked outlet thermistor, value at approx 75 degrees good at 8.1k ohm. Found idler pulley off shaft and worn out, unit needs dryer repair kit. Used repair kit from truck stock. Checked airflow out of unit, good airflow. Checked airflow at outside vent outlet, very low airflow, lint present right inside tube. Advised customer house venting will need inspected and cleaned. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Installed new control, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Replaced the ff gasket. Steamed the gasket out. Optest ok
Corey L.
RANGE KITCHENAID KSGG700ESS1 "Customer complaint oven gets too hot on back top of cooktop can’t hold your hand there, started broil for 500, after preheat temp of back wall behind oven was 172F, referred customer to installation instructions page 4 - “IMPORTANT: To avoid damage to your cabinets, check with your builder or cabinet supplier to make sure that the materials used will not discolor, delaminate or sustain other damage. This oven has been designed in accordance with the requirements of UL and CSA International and complies with the maximum allowable wood cabinet temperatures of 194°F (90°C)”, unit is operating as designed"
David R.
WASHER WHIRLPOOL WTW5000DW2 "Cc that unit is making clicking noise when not in use, every couple of minutes. Correct voltage from outlet to control. Unplugged unit, unplugged all wires and replugged them back in. Plugged washer back in. Checked underneath unit. Let sit without touching unit for 25 minutes. Ran service mode, recalibrated. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced all parts, made sure water cycled to dispenser and icemaker. Both check good. Turned snowflakes both Fz and FF to two. Advised just like Whirlpool Tecihlinr said, no insulation on water tank, if not using daily or FF too cold the tank can freeze up. As of today everything checks fine. Op test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cleared ice and replaced parts, op test good"
Brian M.
REFRIGERATOR GE TPX24BRBGBB Cc that freezer works but fridge is warm Found baffle to be stuck close could not get it open Needs baffle thermostat assembly Parts are nla
Jason N.
DRYER WHIRLPOOL WGD9750WW1 "Cc unit not heatingConfirmed no flame. Checked thermals, found thermal fuse open, replaced using truck stock. Ran dryer op test, good heat, op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
Jeff M.
WASHER GE GTW460ASJ7WW Customer is having a very specific Spin issue. it will not spin the machine is set to anything with the second rinse. The unit needs a new control and switches ; ordrng 1 WH12X24380 (SWITCH ) and 1 WH18X28176 (CONTROL )
Jason N.
DRYER WHIRLPOOL WED5000DW2 "Cc unit not heatingUnit not tumbling, but is heating Checked thermals, thermal fuse open again, replaced using truck stock. Found heater element grounded, replaced using truck stock. Ran dryer op test, good heat and operation. Op test good.; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
Jeff M.
WASHER MAYTAG MVWB835DC3 Installed new part unit op tested good
Corina B.
RANGE WHIRLPOOL WFE515S0EW1 Replaced the hinges.optest ok.
Dan H.
RANGE KITCHENAID KERS505XWH03 "Installed new infinite switches, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc frosting condensation in ffFound control housing full of heavy condensation, display underwater, literally. Removed housing, poured out water, found burnt spot on ui board. Checked door gaskets, sealing good. Ordering display boards and housing.; ordrng 1 W11082837 (cntrl-elec) and 1 WPW10314195 (shield) and 1 WPW10435577 (housing)"
David R.
DISHWASHER AMANA ADB1400AGB1 "Cc that dishes are still a little wet at end of cycle. 10-1 error code, dispenser problem. Ran the whole diagnostics mode, all components test good, heater is coming on. Dispenser is opening and rise aid is coming out, filled rinse aid and set to 3/max. Explained to customer it is normal to have water droplets on top, side of cabinet after use. Heater will not reach all spots. Run hot water before using. Recommends using Hi Temp and Heated dry at the same time to maximize drying and cleaning. As of today all components check fine."
David R.
REFRIGERATOR GE GTS22KBPBRCC Put new part in, noisemstill there. Ordering Evap fan, cap, grommet. Put on cancellation list; ordrng 1 WR02X10322 (cap dust 16.71) and 1 WR02X11331 (grommet evap fan 6.02) and 1 WR60X10257 (motor ac/dc fan. 151.71)"
Jeff M.
DISHWASHER KITCHENAID KDTM354DSS4 Installed new part unit op tested good
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Look at corina pvr
Jason N.
DISHWASHER KITCHENAID KDTE204DSS0 "Cc unit not starting, starts then cancelsRan diagnostics, found code 8-4 for drain pump electrical problem.Removed drain pump, good power in at 122v, found glass and plastics debris in housing. Removed and retested, op test good.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Corey L.
DISHWASHER KITCHENAID KUDS30IXWH1 "Customer complaint dishwasher not working, found 4 hour delay led and cancel/drain led illuminated, panel is unresponsive to selections, cycled power to unit off and removed console cycled power on shut door drain pump came on, unit needs new control panel; ordrng 1 WPW10500173 (panel-cntl 165.02), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 "Cc FF is not colder. Single Evap. Arrived today and temp for FF is 34-38*, Fz is 1*. Dispenser is inside FF cabinet, dispensed water and it is cold. Food that was in FF section (butter) solid. Customer said she just changed water filter a couple of days ago. Icemaker is making ice. Damper to FF opening and closing. Fz fan is working. As of today everything checks good and working."
Corina B.
REFRIGERATOR WHIRLPOOL WRX988SIB03 "CC that the unit is not cooling. Ff and fz 68*. Ff and fz evap have no frost pattern. Ran set 4 partial frost on the evap. The ui is dim on numbers.Will need a new ui, evap and drier. Office to order parts; ordrng 1 W10848301 (cntrl-elec) and 1 W11116006 (evaporator) and 2 WPW10143759 (dryer)s"
David R.
WASHER MAYTAG MVWB750YW0 "Replaced sensor, basket is moving freely. Went through diagnostic mode. All components check good. Ran manual for spin/agitate and drain, all working properly. Op test ok"
Jeff M.
WASHER MAYTAG MVWX655DW Complaint is the machine is off-balance. The unit had no codes. I recalibrate the unit op tested good
Jason N.
REFRIGERATOR MAYTAG MFI2269DRM01 "Cc unit water dispense slowly, and food freezing in ffCustomer stated changed filter twice and water comes out slow. Removed filter, and reinstalled, water dispense pressure good. Filter may not have been fully inserted. Customer stated product(strawberries)freezing on top or second shelf. Checked damper operation in diagnostics menu 121, op good. Checked freezer and ff thermistors, temp read out good on both. Calibrated ff temp in menu 211, -4 degrees. Advised customer to allow 24 hrs for temps to adjust. Advised customer to avoid putting product sensitive to freezing near damper opening."
Dan H.
REFRIGERATOR GE GDSC3KCYAWW "Customer complaint that unit is leaking, found ice buildup common with evaporator drain tube clog, cleared evaporator drain tube, op test good"
Arthur V.
BUILT IN FRIDGE GE ZISB420DMA Found water line to the icemaker had come loose (rusted clamp) reattached water line using a clamp in my truck op test good. Ice maker cycled and filled without leaking. Found mold build up on wall behind fridge (see pics ). Advised customer. Customer attempted to clean before installing back into opening
Arthur V.
REFRIGERATOR KITCHENAID KBFN402EPA01 "Replaced water valve Customer to monitor Unit cycled and filled Installed new filter for customer ; used 1 EDR3RXD1 (WATER FILTER), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
LAUNDRY CENTER WHIRLPOOL MED8630HW0 Cc of dryer will turn off as soon as you start a cycle. Found wires at terminal block hooked up wrong. No error codes. Corrected. Tested. Op test ok
David R.
REFRIGERATOR KENMORE 253.6882401 "Cc that frost is starting to build up again in FF around door. Already steamed and tried to conform back to cabinet, came today and found another small gap in corner and top. FF gasket is good. If steaming isn’t working then the gasket is the issue; ordrng 1 241872503 (gasket-frzr door 91.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc stopped one time during drying cycle, found a piece on the bottom of the unit. Corrected the missing piece the customer found, was a pivot clip for the top rack, went through diagnostic cycle, no error code. All components came on. Customer also had question about drying. Noticed they wasn’t using Rinse Aid, filled up. Explained about rinse aid and advised using High Temp wash and Heat Dry for optimal drying of dishes. Drain pump is good. Op test ok."
Joe O.
WASHER WHIRLPOOL WDT750SAHB0 Installed panelWhen removing handle the screw snapped that holds studNeed screw and stud; ordrng 1 W10826179 (screw) and 1 W11157086 (stud)
Joe O.
DRYER GE DVLR223EE0WW Cc: squeakingFound pulley to be worn out and wearing the belt out as wellAlso found the dryer slides completely worn out and missingNeeds pulley and dryer repair kitCustomer does not want to repair at this time
Joe O.
WASHER HOT POINT HSWP1000M3WW Cc: loud noise during spinFound bearings to be extremely loud in hand spinRan drain and spinNeeds drive shaft and nutCustomer does not want to repair at this time
Jason N.
REFRIGERATOR MAYTAG M1TXEGMYW01 "Cc ice build up in freezer Found drain pan clogged with ice, defrosted ice, cleared drain. Checked drain line behind unit, found sludge buildup in drain tube to drip pan, removed and cleaned. Op test good,"
Gabriel P.
DISHWASHER KITCHENAID KDTM354DSS4 Replace control and control panel and still not sending 120 v to valve call senior tech bj he request for me to replace harness
David R.
DISHWASHER KITCHENAID KUDS30IVBS2 "Cc of noise. Found out customer just replaced faucet and forgot to turn back on water to the dishwasher. So no water entering unit, and customer hearing pump sound without water. Turned water back on, let unit run for 10 mins while I checked everything over. All components working. Everything checks fine as of today. Op test ok"
Jeff M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new part unit op tested good
Dan H.
WASHER WHIRLPOOL WTW4950HW0 "Customer does not have proof of purchase , ran entitlement for purchase date, Customer complaint that unit is not draining, found water in basket, nothing working, control is dead, control is recieving 120vac, unit needs new control; ordrng 1 W11223399 (CNTRL)"
Arthur V.
REFRIGERATOR GE GTZ18GCEHRSS "Found fan making alot of noise. Needs evap fan motor and blade ; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DISHWASHER WHIRLPOOL WDT730PAHZO "Installed new sump assembly, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint refrigerator water dispensing warm, dispenser water, water line is hooked up to cold water under sink, water temped at 40 and felt cold, customer agreed it’s the coldest it has been, unit has only been installed 7 days, advised customer to monitor"
Corey L.
REFRIGERATOR FRIGIDAIRE KFIS25XVMS4 "Customer complaint ice light was flickering on display, light only flickered the day she called, unit is operating as designed, ui would be the fix for this issue but part is unavailable 13053103SP; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Jason N.
DISHWASHER KITCHENAID KDTE204DSS0 "Cc unit not starting, starts then cancelsRan diagnostics, found code 8-4 for drain pump electrical problem.Removed drain pump, good power in at 122v, found glass and plastics debris in housing. Removed and retested, op test good.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Gabriel P.
DISHWASHER KITCHENAID KDPE234GPS0 "Found latch broken giving customer and estimate.; ordrng 1 WPW10653840 (door latch 21.64 ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MVWB835DW3 "Cust showed pop, sent pic. CC that the unit is dead. Has 120 volts to the control. Control has the green light flashing. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Unplugged the ui, light is still flashing. Ran the encoder test, passed. Will need a main control.office to order part. ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Brian M.
WASHER MAYTAG MVWB850YG1 "Cc of unit not draining Found tub full of water and not draining Used wet vac to remove water found penny in drain and propellers not turning on pump Needs pump replaced ; ordrng 1 WPW10403802 (pump-water15010), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL MHW6630HW0 Cc: error code f4e1Found error code f4e1 wash heater relay errorFound heater to have 28 ohmsneeds control board; ordrng 1 W11322883 (cntrl-elec)
Brian M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unpacked new tub found top of tub bent in and bowing in the middle Called whirlpool to see if I should try and push it back into place they advised that it’s not a good idea the metal will not be in the right form Advised on just ordering another tub ; ordrng 1 WPW10681507 (tub-dishwr)
Gabriel P.
DRYER MAYTAG MGDC465HW0 "There was a flood in basement took dryer apart found a line inside cabinet about 2 to 3 inches inside cabinet dryer is doing nothing has a timer explain my senior technician what’s going on request me to quote everything and to have customer reach out to home warranty cause it won’t cover the repair customer is very upset will not show pop will not fix ; ordrng 1 26000279311 (ignitor 42.42) and 1 279827 (motor!dryer 131.61) and 1 W10823508 (burner-gas 270.07) and 1 W10865740 (harns-wire 95.08) and 1 WPW10185992 (timer 97.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM0 Called Al not at location. Tenant did not answer phone. Reschedule for Friday. ; schdld next appmnt for 6/21 FRI !
Corina B.
WASHER FRIGIDAIRE FAFS4473LW0 "CC that the unit is leaking and the door does not shut. Found the door hinge bushing is broken and rubbing on the inner door. are broken. Will need new hinge and inner door ; ordrng 1 134550800 (hinge,door) and 1 137280302 (frame)"
Gabriel P.
DISHWASHER KITCHENAID KUDC10FXSS5 "Found error f1e2 Control Software Issue Damaged or corrupted memoryon control board. Incompatible software components inside micro.when dishwasher washer off it starts drain by it self then it turns off is acting confuse check voltage on valve 120 but it goes away in seconds try put it in diagnostics it won’t let me or complete it and it turn off right away power to control was 120 customer will not fix do not order parts ; ordrng 1 W11035586 (cntrl-elec 187.19) and 1 WPW10481130 (panel-cntl 172.32), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER HOT POINT HDA2000T00WW I ordered wrong part. Needs water valve i ordered pump selonoid ; ordrng 1 WD15X10014 (water valve)
Joe O.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc: not cooling in freezerFound ice ball on freezer evapNeeds dye drierSpoke with BB he stated that whirlpool says with ff evap being black they do not need replacedAnd for training purposes he wants a sr tech out with me to replace the drier with a uv dryer because the dual evap systems are completely different then a single evap; ordrng 1 WPW10143759 (dryer)
Dan H.
SXS REFRIGERATOR GE PSS27SGNABS "No adult at home, advised to reschedule when an adult is home;"
Jeff M.
DRYER WHIRLPOOL WGD4850HW The unit is short cycling. I disconnected the flame sensor jump them out it did not lite. Unit needs a flame sensor and gas valves; ordrng 1 WP338906 (FLAME SENSOR ) and 1 WPW10328463 (GAS VALVE )
Jason N.
REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit ice maker still not making enough ice.Called WP techline, Joel, suggestion, checked door switches and connections on ice maker. Also advise customer that ice container will be full after 72 hrs. Checked connections on ice maker and control board. Ice maker went into a harvest checking connections on board. Possible intermittent connection."
Jason N.
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Installed listed control and ff door gasket. Op test good. ,"
Gabriel P.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Fresh food section evaporator frozen with ice steam ice completely out replace the old thermister for the new plastic one then found out fan not running ordering fan with harness office make sure I’m ordering the right fan ; ordrng 1 W11087438 (motor-evap 83.66), used 1 W10902214 (THERMISTOR 51.85) from stock"
Dan H.
RANGE WHIRLPOOL WOD77EC7HS01 "Installed new user interface, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "There is a restriction. Removed the high side from the compressor, air is pumping out of the compressor. Added a copper line and isolated the high side added Freon did not come out on the steel line by the drier. There is a restriction. GP called t/l Austin file #7725140356 unit is non repairable called customer relations. ; used 1 WPW10143759 (DRIER) from stock"
Corina B.
WASHER WHIRLPOOL MAV408DAWW "CC that the unit over fills with water, does not fill with water, agitates with no water does not spin. Checked pressure hose, good. Started a super regular load, washer over filled. Started a normal cycle washer did not fill would agitate on any cycle. Called BJ and agrees the pressure switch is ng. Part is no longer available. ; ordrng 1 Y2201474 (switch,pressure)"
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that shaft is stripped, part of shaft in gearcase is worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11035751 (gearcase 254.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cust showed pop, sent pic. CC that the ff is not cold. Ff 56* fz 3. Found the return air duct was completely blocked with insulation. (Took pic) checked the damper, good. Cleaned the return duct out. Optest ok."
Corey L.
WASHER MAYTAG MHW5630HW0 "Customer complaint washer is leaking from front every load, confirmed, bellow is not torn, gasket is clean, there is a rough cut mark on inner plastic door panel right at point of leak, tried adjusting door to remedy, op test no good, unit needs door panel; ordrng 1 W11316776 (INNER DOOR PANEL)"
Joe O.
BUILT IN FRIDGE GE ZISB420DMA See AV per
Jason N.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc not making ice Ran ice maker diagnostics, ice making showing motor fault or jammed. ice maker i/o from Gemini main board. Ordering Gemini main board.; ordrng 1 W10873791 (icemaker) and 1 W11172798 (cntrl-elec)"
Dan H.
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Customer complaint that unit is not dispensing ice, found crushed ice blocking ice chute, cleared, ice chute door is sealing, freezer section door gasket is sealing, found control bracket warped causing ice chute door to stick open, unit needs new control bracket ; ordrng 1 W10677671 (electronic control)"
Brian M.
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed icemaker and shelf Ran test harvest OP TEST OK Advised to give it 48 hours to fill bin
Joe O.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Cc: no coolFound compressor trying to start but not runningHooked up compressor tester frost pattern returnedInstalled start relayCompressor is starting frost pattern returnedOp test ok; used 1 8201786 (STARTER) from stock
Arthur V.
WASHER MAYTAG MVWB835DW4 Getting a f3 e2. Unit water valve thermister reading faulty Needs water valve. ; ordrng 1 W11165546 (valve)
Brian M.
RANGE KENMORE 79074333311 Cc unit will not bake Found bake igniter getting power but not glowing Replaced using truck Ran test bake to 350 OP TEST OK ; used 1 12400035 (IGNITER5299) from stock
Arthur V.
REFRIGERATOR GE PWE23KMKGES "Found evap fan motor loud and needs replaced —-; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL KRMF606ESS00 "Installed new mullion heater , op test good"
Corina B.
WASHER MAYTAG MVWC465HW2 CC that the unit is not working. Found the hot and cold water lines were turned off. Turned water lines on. Started a normal cycle and a drain and and spin. Optest ok.
Jeff M.
REFRIGERATOR WHIRLPOOL GX5FHTXVB07 The unit Was not automatically the frosting the unit needed a new jazz board installed truck stock unit tested good; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC) from stock
Jeff M.
WASHER WHIRLPOOL WTW7000DW0 Transmission bearings failure user interface is getting to the point where it’s becoming illegible. And the amount of rust at the bleach dispenser could potentially cause issues with the clothing and seals and the rubber hose if metal flakes get caught could cause damage later on down the road; ordrng 1 W10754448 (clutch) and 1 W10810403 (LATCH) and 1 W10811956 (TRANS ) and 1 W10860738 (UI) and 1 W11097645 (TOP)
Jeff M.
DRYER WHIRLPOOL GEW9250PW0 Installed new part unit op tested good. And cleaned the unit; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
RANGE WHIRLPOOL WOC75EC0HS01 "Installed control, set time, op test good"
Arthur V.
WASHER MAYTAG MHWE200XW00 "Found door bellows torn. Needs replaced Unit is stacked needs two men.; ordrng 1 WPW10381562 (bellow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR KITCHENAID KRFC704FPS00 Cc of leak in ff section Found evap pan covered in ice and leaking into bottom of ff section Steamed out evap drain pan and cleaned up ice OP TEST OK
Brian M.
DRYER MAYTAG MEDB765FW0 Cc unit not always startingFound unit to be functioning as design and customer not holding start button long enough to start unit OP TEST OK
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint top frz drawer sticks on right side and won’t push in all the way, confirmed, found lock on right ride of rack not fully down and allowed cross bar to hang down preventing drawer from opening and closing normally, corrected, op test good"
Brian M.
WASHER WHIRLPOOL WTW8600YW Installed tub Swapped all other parts over Ran test cycle OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc light is out Found light to be just sitting in side cover and not even in socket Customer could not get plastic light housing off because she was afraid to break the cover Installed light OP TEST OK
Corey L.
WASHER WHIRLPOOL MAV8557AWW "Customer complaint washer not spinning and water is stuck inside, confirmed, transmission pulley turns freely, drain pump turns freely, removed belt, motor shaft snapped off motor pulley, needs new motor; ordrng 1 WP21001950 (motor-drve 134.21), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc unit not making iceCustomers showed popManually cycle ice maker jumping T to h, ice maker indexed normally, no water come in, heard valve buzz. Found no source water coming in, advised customer, valve was turned off in basement, saddle valve leaked when turned on, advised customer to have replaced. Recycled ice maker, indexed and filled with water, advised customer 3 hrs for first ice harvest. Op test good."
Arthur V.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 upon arrival customer stated unit shut down once about two weeks ago and the after she rebooted it it ran ok for two more weeks then the fresh food ice maker quit making ice and the ice in the door started melting. Called techline i was told this is very difficult to diagnose. She wants the customer to unplug the led light harness and the freshfood ice maker harness from the main bd and see if the unit shuts down again. To start the diagnostic procedure. Talked to RA And TG. Unplugged p7 to disconnect fresh food ice maker and customer to monitor Customer to call back if unit fails or about a month of steady use ; schdld next appmnt for 7/19 FRI !
Joe O.
WASHER WHIRLPOOL MVWB835DW3 Replaced drain pumpRan auto test and calibrationOp test ok
Jeff M.
FRONT LOAD WASH WHIRLPOOL GHW9150PW0 Cleaned the drain pump
David R.
WASHER WHIRLPOOL CHW9160GW0 "Parts not needed at this time. Followed through Tech Sheet for Error F25. Unplugged washer, checked belt, all wires connected. Unplugged the AA1 From UI to reset the error code. Waited a couple mins, plugged in. Ran entire cycle without clothing, checked good. Had customer put clothes in, advised of amount of clothes and detergent that can be used on unit. Let run through cycle halfway before leaving. Op test ok."
Dan H.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Installed new control and user interface , op test good"
Corey L.
DRYER MAYTAG MGDC465HW0 "Customer complaint when moving unit into basement there was rattling inside like screws, removed front panel and found 2 1/4” screws, inspected unit for missing screws, no screws missing, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Gabriel P.
WASHER WHIRLPOOL WTW8500DC0 Found error f0e3 overload and f2 e1 stuck key delete codes explain customer of how much to load washer How to use less detergent clear error ran calibration and auto test opt test ok
Jeff M.
WASHER MAYTAG MVWX655DW1 "The unit s pub assembly is all stripped out estimate only; ordrng 1 W10528947 (hub), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR JENN-AIR JFC2089HES "I took a picture of where the compressor is leaking Freon it’s at a lock ring sitting too close to compressor to fix needs a compressor estimate ; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Need additional parts ; ordrng 1 W10803534 (screw) and 1 W11251741 (pin-hitch)
Jeff M.
MICROWAVE KITCHENAID KBMC140HSS05 "The right door tension spring is broken. Needs replaced ; ordrng 1 WP4452396 (SPRING ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR MAYTAG MSD2356AEW "Cc of leaking from the FZ. Found drain tube clogged up. Cleared Debris. Steamed up all ice. Made sure front dispenser called for water, and icemaker is good. No leaks. Op test ok."
Joe O.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc: not washingRan test cycleFound sump receiving proper power, but not runningNeeds sump assembly; ordrng 1 W11085683 (pump&motor)"
Corey L.
ICE MAKER WHIRLPOOL GI1500XHW6 "Customer complaint not making ice, confirmed found ice sheet frozen over grid, unit was in harvest mode, grid is not getting power, found control not sending power; ordrng 1 WP2304016 (cntrl-elec)"
Corina B.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
Dan H.
RANGE WHIRLPOOL WFE515S0ES1 "Customer complaint that unit is not working, confirmed, found display blank, control is recieving 120vac, unit needs new control; ordrng 1 W11122551 (cntrl-elec)"
Corey L.
RANGE WHIRLPOOL WFG320M0BB2 "Customer complaint oven doesn’t work, back left burner doesn’t get to high and back right burner clicks but won’t light, this was a sears outlet floor model marked down, found a piece of paper covering gas orifice on back right burner and removed, left back burner valve adjustments not changing flame size, needs valve, bake ignitor completely missing from oven burner and mounting screws for it missing, needs screws and valve ; ordrng 2 98005659 (screw)s and 1 W10814916 (valve-brnr)"
Joe O.
DRYER MAYTAG MEDX655DW1 Cc: not heating on sensor dryCalled whirlpool techlineHe advised to check the connection for the moisture sensor at the controlNeeds moisture sensor; ordrng 1 W10853313 (sensor)
David R.
WASHER MAYTAG MVWB855DC3 "Cc washer is not turning on. Checked outlet, 120v. Took off console and took out cord to outlet, tested, voltage is getting to control. Followed steps for console and control. Control indicator is lighting up. No continuity to console. Ordering console and control*** customer did not have POP on them, told them before we set any days up they will have to email us the POP and call the office. ; ordrng 1 W11112662 (console) and 1 W11171748 (CONTROL)"
Joe O.
MICROWAVE KITCHENAID KEMC308KSS01 installed door glassOp test okCalled whirlpool stated the microwave door does not work like an oven door and should be lowered downbut. Needs a left and right torsion bar for a stainless modelSr: 7725135057; ordrng 1 4452395 (spring) and 1 4452396 (spring)
Joe O.
DRYER WHIRLPOOL WGD49STBW2 Cc: not drying properlyFound unit to have good heatCustomer states in accudry cycle is when unit doesn’t dry properlyAdvised customer of mixed loads when using sensor cyclesOp test ok
Dan H.
RANGE WHIRLPOOL WFE515S0ES1 "Customer complaint that door fell apart, confirmed, unit needs door glass, trim , and vent; ordrng 1 W10330077 (glass-door) and 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10310922 (trim-vent)"
Joe O.
RANGE KENMORE 790.4200361 "Cc: not reaching proper tempsOven probes tested goodRan test bake to 400 degrees, actual temps in unit 390 degreesOven temps on unit started to jump around on display between 365 and 405Needs control and oven probes; ordrng 2 316217002 (sensor,oven probe3495)s and 1 316460201 (board32856), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL ED5FVGXWS01 "Customer complaint ice maker not working, confirmed, jumped T to H ice maker did not cycle, Ice maker is getting power, unit needs new im ; ordrng 1 WPW10190965 (icemaker 96.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Customer complaint that freezer section light doesn’t work, confirmed, found switch not closing properly, unit needs new freezer section door switch ; ordrng 1 WPC3680310 (light switch)"
Jeff M.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "The water inlet and outlet is cracked ; ordrng 1 WPW10279882 (INLET ) and 1 WPW10279884 (OUTLET), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE KITCHENAID KSGG700ESS1 "Panel was defective, Removed wrapping around control and found corner bent over not allowing right side bracket from old control to mount, ordering another control; ordrng 1 W11029431 (panl-cntrl)"
Jason N.
STACK W/D MAYTAG LSE7804ACE "Cc unit not workingFound drive belt off of drum, idler pulley fell off shaft, retainer clip gone, had close size replacement, reassembled. Ran dryer test cycle, op test good,"
Arthur V.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found some frost build up on freezer due to warm air. Cleaned ice build up and removed ice maker per customer request. Unit op test good
Corey L.
WASHER WHIRLPOOL WTW4850HW1 "Customer complaint washer is not operating, unit was unplugged and moved to the side with another washer in its place, customer connected unit, wash cycle was blinking, canceled cycle, started quick wash, unit filled and advanced to wash, no error codes, unit is operating as designed, instructed customer on the units operation"
Corey L.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Customer complaint fridge is making noises, confirmed found condenser rattling, adjusted condenser"
Jason N.
COOK TOP WHIRLPOOL W3CG3014XS02 "Cc unit not lighting on front burnerCustomer showed popRF not igniting easily, adjusted gas valve and polished ignitor. Lights within a few seconds, op test good,"
Jeff M.
WASHER GE WBSR3140G2WW Installed new part unit op tested good
Jason N.
RANGE KITCHENAID KSGG700ESS0 "Installed listed control and panel console. Ran test bake and operational tests, all functions normal. Op test good."
Jeff M.
WASHER GE GTW460ASJ6WW Installed new part unit op tested good
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced and steamed gaskets, mullion. Advised customer to let gaskets conform to cabinet, leave closed for half an hour. Op test ok."
Corey L.
DISHWASHER KITCHENAID KDFE104DBL0 "Customer complaint no lights or buttons working, confirmed, panel failed, replaced with part ordered, op test good"
Corey L.
MICROWAVE WHIRLPOOL CAE2743BQ0 "Customer complaint washer doesn’t start sometimes, started cycle, unit is operating as designed, ran diagnostics f8e5 hot and cold switched, hot and cold are correct"
Jason N.
RANGE WHIRLPOOL WGG745SOFS02 Cc customer wants propane conversionInstalled propane orifices according to burner BTU. Reversed gas regulator cap to Propane. Checked for leaks using liquid. Tested stove top burners and oven burners for correct flame. Op test good. Advised customer to run test bake on both cavities due to manufacturing oils still present on surfaces.
Jason N.
DISHWASHER MAYTAG MDB8959SFZ4 "Cc unit not powering on, was leaking when it was running.Unit not powering on due to cancel and power button stuck in, removed ui panel, reset cancel and power buttons. Reassembled, ran multiple wash and drain cycles, could not find a leak at this time. Noticed door hitting right side of tub when closing, adjusted door over to left side for a better centered close."
Jason N.
WASHER MAYTAG MHW6630HW0 "Cc unit vibrating and banging Customer showed popRan diagnostics, found codes f8e1 for water inlet failure. Ran diagnostics manual functions, all water in checked good. Ran spin and drain cycle load with wet towels. Unit mounted on pedestal, also flooring is a soft tile. Unit vibrates and shakes, smoothes out in higher rpm. Advised customer unit function is normal, however pedestal and flooring will cause more noise and vibration."
Gabriel P.
ICEMAKER KITCHENAID KUIC15POZP2 "Training on how to put pump circulator on with corina ,waited for 20 minutes for slab ice opt test ok"
Gabriel P.
DISHWASHER MAYTAG MDB4949SDM1 "Replace pump assembly,opt test ok"
Corina B.
ICEMAKER KITCHENAID KUIC15POZP2 See GP pvr.
Corina B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced the control and ui. Brought core back for return. Optest ok.
Gabriel P.
RANGE WHIRLPOOL WEG745H0FS0 Replace all parts opt test ok
Jeff M.
REFRIGERATOR GE PFSS5RKZASS Installed new part unit op tested good
Corey L.
DRYER WHIRLPOOL WED75HEFW1 "Customer complaint dryer is not turning on at all, confirmed, power to control is good, power at wall is good, control failed, quoted, customer does not want repair W10875486; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed rails, cleared ice, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint food is freezing in ff section, setting in ff was set to coldest, temp was 33 in ff, per owners manual for his unit 5 bars is least cold and 1 bar is coldest, was set at one bar, explained this to customer and adjusted to recommended, unit is operating as designed"
Jason N.
WASHER WHIRLPOOL WTW5500XW0 Cc unit lid lock not working all the timeConfirmed lid lock latch not making contact. Replaced lid lock using truck stock. Ran lid lock manual test. All functions good. Op test good.; used 1 W10404050 (LATCH) from stock
David R.
WASHER MAYTAG MVWB750YW0 "Customer saw F51 error code. Looked up and and is RPS failure. Went through service mode and agitation is still working and all components seem good. Tested and needs new sensor. Ordering sensor.; ordrng 1 WPW10178988 (sensor 32.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER WHIRLPOOL WFW5620HW0 "Cc leakingChecked all water connections in unit, checked bellow gasket, could not find evidence of a leak. Connects unit, ran auto test, no leaks at this time. Op test good."
Jason N.
REFRIGERATOR MAYTAG MRT118FFFM01 "Cc unit not cooling in freezerFound temps in ff at 50 degrees, 35 in freezer, compressor was not running. Checked connections on control and thermistors, found loose connector on cold control. unit compressor running again. Advised customer to allow 24-36 hrs for unit to return to normal temps."
David R.
WASHER MAYTAG MVWX655DW0 "Cc of grinding noise in agitate mode. Found wasplate just floating and not all the way on, bolt was loose. Tightened bolt. Tested and ran service mode. Drain pump isn’t working. Unit is getting correct voltage. Unplugged and plugged wires back in. Followed steps and drain pump is shorted. Control was not working either. Would not let me go into diagnostic steps. Had to keep unplugging and plugging in unit. Needs drain pump but also recommends control be replace as well ; ordrng 1 W10625696 (cntrl-elec 171.60) and 1 WPW10581874 (pump-water 68.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL WTW7500GW2 Customer cancelled his appointment
Brian M.
WASHER WHIRLPOOL WTW8040DW4 Installed valve Ran auto test and calibration OP TEST OK
Joe O.
REFRIGERATOR KITCHENAID KSRP25FNSS00 Cc: not coolingFound compressor not startingTested compressor frost pattern returnedNeeds ptc relayReplaced ptcOp test ok; used 1 8201786 (STARTER7155) from stock
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBMS02 Recovered refrigerant Installed evap and drier Ran 28 inch vac for 15 min then 10 on low side and 10 on high side Recharged with 5.5 oz of r134a Ran test 4 both evaps frosted up as they should Advised on replacing copper fitting to water valve it was leaking Advised it may take up to 48 hours to completely cool OP TEST OK
Corina B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced water lines. No water to unit. Optest ok.
Corey L.
DISHWASHER KITCHENAID KUDS35FXSSA "Customer complaint of a burnt smell, confirmed found harness for power in at control melted together, wash motor is very loud, unit needs control harness and wash motor asm; ordrng 1 W10871221 (harns-wire) and 1 WPW10380685 (cntrl-elec) and 1 WPW10780877 (pump&motor)"
Corey L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher is not washing just fills and drains, confirmed, wash motor failed, need motor asm; ordrng 1 W11087376 (pump&motor)"
Joe O.
WASHER AMANA NTW4516FW2 "Cc: lid locked, won’t unlockCancelled cycleRan auto test and calibrationOp test ok"
David R.
REFRIGERATOR GE GTS22KBPBRCC "Cc of noises coming from FZ. Found that some pieces on the fan are broke. Fan is still running. Evap Fan motor is good. Ordering Evap fan blades.; ordrng 1 WR60X10205 (blade evap fan asm 15.05), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DRYER WHIRLPOOL WGD92HEFC0 "Installed new control and user interface, op test good"
David R.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Frost is forming by gasket having gaps. Both doors have rust spots on them. Ordering both doors and nameplate.; ordrng 1 LW10751123 (dor-fip STAINLESS) and 1 LW10751126 (dor-fip) and 1 WPW10481433 (nameplate)
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc: frost build up, not sealing properlyFound freezer door gasket to have a air gap no physical damage, gasket not seated properlySteamed out gasket, re seated gasketOp test ok"
Dan H.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint of grinding noise and leaking filter, turned on all components, no grinding noise heard, found frost build up in freezer section , doors are sealing, installed water filter, no leaking observed, unit is operating as designed"
Arthur V.
REFRIGERATOR MAYTAG MFI2569VEM0 Replaced water tube and cleared ice in icemaker. Unit cycled op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Joe O.
DRYER GE GFDN110EL0WW Installed beltRan test cycleOp test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRT541SZDM00 The inside of the freezer is completely frosted over this needs the service pointer for the new fan kit; ordrng 1 W10916494 (FAN KIT)
Corina B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "CC that there is water leaking. Checked the connections to the water lines, good. No water to unit to test the water lines. No physical damage. Optest ok."
Arthur V.
WASHER MAYTAG MVWB835DW3 Installed main control and console assy. Performed a service calibration cycle. Unit passed. Tested in normal cycle unit op test good
Dan H.
WALL OVEN KITCHENAID KODE500ESS00 "Customer complaint of f5e4(door latch motor) error code, confirmed, latch motor and switch are working, unit needs new control, ran entitlement part is covered under extended warranty ; ordrng 1 W11179310 (CNTRL 298.70)"
Corina B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 CC that the unit is noisy. Ran diag working as designed. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Replaced the controls. Brought cores back for return. Ran step 56,37,57 and 59 for ice maker. Optest ok."
Joe O.
REFRIGERATOR WHIRLPOOL GI15NDXZS0 "Cc: not making iceArrived at customers house, he had unit unpluggedSpoke with customer advised that the water filter could be plugged upCustomer replaced water filterRan unit through diagnosticsOp test ok"
Joe O.
REFRIGERATOR MAYTAG MBF1958FEZ02 Installed ventFound door gasket not sealing properlySteamed out door gasketOp test ok
Brian M.
RANGE WHIRLPOOL MGR6775BDS Installed burners and igniters Ran burner test OP TEST OK
Jeff M.
LAUNDRY CENTER MAYTAG MVWX655DW1 Customer still having residue despise it’s on her clothing. The machine has been thoroughly cleaned. The only other thing that can cause residue on the clothing is too much soap too much softener washing certain Loads in too cold of water the way to correct is only 2 tablespoons of soap only 2 tablespoons of softener regardless the size of the load and washing and warmer water.
Corina B.
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW01 "Cust showed pop, sent. CC that there is a noise when it’s running. Found the lines are vibrating. Adjusted the legs. Optest ok."
Jeff M.
REFRIGERATOR KITCHENAID KBFO42FTX04 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
WASHER WHIRLPOOL WTW5000DW1 Installed new part unit op tested good
Brian M.
REFRIGERATOR KITCHENAID KRFC704FSS01 called whirlpool they had me remove ice chute found gasket to be a little off but not terrible they suggested to replace ice chute but they had me run some test And suggested that it’s because customer is not using ice frequently. Removed Ice bin found auger in ice bin is locking up and not moving freely shaft seems to be bent in bin and not connecting fully to motor Also found auger motor to stopping mid run Needs ice chute and ice bin and motor ; ordrng 1 W10793257 (plate) and 1 W10910401 (ice-contnr) and 1 W11228132 (shaft) and 1 W11298175 (MOTOR )
Gabriel P.
REFRIGERATOR GE GSH25JFTEBB "Replace all parts,opt test ok"
Dan H.
RANGE WHIRLPOOL WFE540H0ES2 "Customer complaint that oven temperature is too low, had customer start oven for 350 degrees, temperature after preheat at 320 degrees , adjusted temperature offset up 30 degrees, advised customer that preheat time is 20-25 minutes"
Arthur V.
WASHER GE HTW240ASK1WS Upon arrival unit in a continuous drain mode. Let unit finish and called techline talked to denny. Unit had several errors codes all related to pressure system issues. Was told to clear codes and ream out air port with a 1/16 in drill bit. Did that and tested in a drain and spin cycle.
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Retrieved refrigeration and replace compressor and dryer filter and evaporator,opt test ok"
Brian M.
DRYER KENMORE 11060012002 Installed motor pulley belt an$ idler Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
FREEZER UPRIGHT FRIGIDAIRE F82U20F3W1 "Installed new thermostat, op test no good , 120vac to thermostat , nothing running, new thermostat is bad, unit needs thermostat, part is no longer available ; ordrng 1 216521100 (control-temperatur)"
Corina B.
REFRIGERATOR KITCHENAID KFIS29PBMS00 CC that there is a loud noise in the freezer. Found the evap is covered in ice and frost. Steamed out the evap. Changed the ui from auto to manual defrost. Optest ok.
Jeff M.
MICROWAVE KITCHENAID KMHS120ESS0 Door interlock switch is failed estimate only. Customer is calling whirlpool; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Jeff M.
WASHER AMANA NTW4516FW1 Installed new part unit op tested good
Joe O.
REFRIGERATOR KITCHENAID KSCS25FVBL02 Installed water valveOp test ok