Service History 157 - Fred's Appliance

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM7

Near Independence, OH 44131

Gabriel P

Job Details: 10/14/2021

"Replace control,opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/14/2021

"Replaced control, heater . Tested water at the door. Good. Cycled ice maker. Op test okBrought core , harness and ice maker for return."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM4

Near Middleburg Heights, OH 44130

Manny

Job Details: 10/14/2021

"Cc unit is freezing up items, took temperatures in both sections, 41 degrees in the RC and 5 degrees in the FC sections, ran service mode all components checked out, customer stated that they heard a clicking noise, found damper control making a clicking noise when opening and closing quoted customer for damper control and they will call us if they want to replace .; ordrng 1 WPW10594329 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Cleveland, OH 44111

Marie V

Job Details: 10/14/2021

"Cc that the unit is not cooling. When arrived took temps 36* fresh food section right hand side freezer at -1* and left hand side -5*. Will order UI. Explain cust to allow the air to circulate around unit , if vents are blocked it will cause not cooling properly problems; ordrng 1 W11430637 (Ui) and 1 W11394709 (Fascia)"

We serviced a

GE DISHWASHER

Model GDT580SSF2SS

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/14/2021

"Found drain tube installed incorrectly it was going all the way to basement advise customer to re install it to sink or garbage disposal,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Elyria, OH 44035

David R

Job Details: 10/14/2021

"Doors still need replaced when they arrive.Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.25 oz r134a, unit cooling, pressures good, op test ok; used 1 W10896689 (5/4 fitting), 1 W10895716 (8.5/6 fitting), 2 WPW10143759 (DRIER), and 2 W11506635 (Coupler) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRM00

Near Brook Park, OH 44142

Manny

Job Details: 10/14/2021

"Replaced evap harness, monitor unit for 10 mins, opt test ok"

We serviced a

GE REFRIGERATOR

Model GFE28GSKSS

Near Painesville, OH 44077

Dan H

Job Details: 10/14/2021

"Customer complaint that fresh food section lights are dim and do not turn on when left door is opened, confirmed , switches are working and have already been replaced by another company, unit needs new control; ordrng 1 WR55X37006 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Fairport Harbor, OH 44077

Dan H

Job Details: 10/14/2021

"Customer complaint that user interface turns on by itself, ran diagnostics no error codes found, washer is on its own dedicated circuit with nothing else plugged into outlet, unit needs new user interface and an exorcist , called whirlpool safety, customer does not want repair ; ordrng 1 WPW10560118 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Shaker Heights, OH 44120

Corina B

Job Details: 10/14/2021

Replaced the burner head. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, OH 44104

Corina B

Job Details: 10/14/2021

CC that the filter will not come out. Filter came out. Replaced the filter. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Dan H

Job Details: 10/14/2021

"Customer complaint that unit is not making ice and lights do not come on immediately, ran diagnostics no ice maker error codes, ice maker harvested, unit needs new control , customer does not want repair at this time ; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.975662

Near Shaker Heights, OH 44120

Joe O

Job Details: 10/14/2021

Cc: long dry timesFound unit has good heat and air flow. Unit functioning as designed. Needs venting cleaned.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Mentor, OH 44060

Dan H

Job Details: 10/14/2021

"New door has wire harness is foamed in place and cannot be connected to harness in cabinet and unable to run water line through, reordering door; ordrng 1 W11435344 (Door)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF2

Near Cleveland, OH 44105

Joe O

Job Details: 10/14/2021

"Cc: no iceFound no water coming from dispenser. Found water filter not seated correctly. Reseated water filter. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Painesville, OH 44077

Dan H

Job Details: 10/14/2021

"Customer complaint that unit stopped making ice, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/14/2021

Cc: freezer door not sealingFound screw in slide sticking out not allowing slide to roll all the way back. Tightened screw. Door closing

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190FZ3

Near Rock Creek, OH 44084

Dan H

Job Details: 10/14/2021

"Installed new case and bottom, op test good"

We serviced a

MAYTAG DRYER

Model MGD7000XW1

Near Mayfield, OH 44143

Joe O

Job Details: 10/14/2021

Cc: loud noiseFound squealing noise when started. Found pulley and rollers worn. Replaced dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mentor, OH 44060

Jason N

Job Details: 10/14/2021

"Cc unit not starting cyclesCustomer stated he has to press start button several times to get to start. Ran diagnostics, found code f2e1 for stuck button. Ran auto test, all functions passed. Started normal cycle, sensing and filling, then switched over to wash. Cannot find any issues with unit at this time. Had customer start a normal load. Looks like he may be holding button too long, and inadvertently canceling cycles. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Solon, OH 44139

Corina B

Job Details: 10/14/2021

CC that the unit is making ice slowly. Replaced the ice maker. Opt test ok

We serviced a

AMANA REFRIGERATOR

Model BX22S5W

Near Chagrin Falls, OH 44023

Corina B

Job Details: 10/14/2021

"CC that the unit is not turning on. Confirmed. Found the wire connections to the cord are broken. Spliced the wires together, unit turned on. Opt test ok. Advised cust to replace the plastic waterline with a braided flex or copper."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Bedford, OH 44146

Corina B

Job Details: 10/14/2021

CC that there is moisture coming off the ff door. Advised cust to keep the mullion rail on all year. Checked temp ff 40* Fz 3*. . Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055YEB00

Near Roaming Shores, OH 44084

Dan H

Job Details: 10/14/2021

"Customer complaint of ice build up on freezer section floor and door will not open or close completely , confirmed, found left side freezer drawer track not extending completely and evaporator drain tube clogged, unit needs new drawer tracks and evaporator drain tube cleared; ordrng 1 WPW10397636 (Track) and 1 WPW10397635 (Trac rh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB300WQ0

Near Maple Heights, OH 44137

Corina B

Job Details: 10/14/2021

"CC that the unit does not spin the clothes out, ul comes up. Ran a drain and spin, bearings sound good. Ran diag no codes. Ran a CO test. Advised cust to run 6-8 bath towels and 1-2 tablespoons of he detergent. If it keeps happening will need a main control and rps sensor. Control is nla. ; ordrng 1 WPW10178988 (Rps) and 1 W10284166 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF0

Near Jefferson, OH 44047

Dan H

Job Details: 10/14/2021

"Customer complaint that ice maker makes too much ice, confirmed, unit needs new ice maker ; ordrng 1 241798231 (Ice maker)"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Painesville, OH 44077

Jason N

Job Details: 10/14/2021

"Cc unit bulb assembly rustedCustomer hasnt received parts yet but wanted to inspect first anyway. Customer stated her son tried to change the bulb for her and stated he couldnt get the bulb in the socket due to it being all rusty. Found no rust under unit or around bulb assembly, some slight discoloration around socket. Customer does not have another bulb, will have to wait on parts to arrive. Customer will call to reschedule once she has the parts.; saved tckt"

We serviced a

GE DRYER

Model Pfds450el2ww

Near Painesville, OH 44077

Jason N

Job Details: 10/14/2021

"Installed drum parts. Ran dryer op test, no abnormal noise heard, good heat. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHAXVS00

Near Willoughby, OH 44094

Corina B

Job Details: 10/14/2021

Replaced the valve and the housing. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Madison, OH 44057

Dan H

Job Details: 10/14/2021

"Customer complaint of squealing noise, confirmed, unit needs new belt, installed new belt, op test good ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Chardon, OH 44024

Joe O

Job Details: 10/14/2021

Ins ice maker. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, OH 44062

Joe O

Job Details: 10/14/2021

"Cc: not working, error codeFound error code f6e2(communication error) f2e1(stuck key). Needs control and ui; ordrng 1 W11162441 (console) and 1 W11162440 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Painesville, OH 44077

Brian M

Job Details: 10/13/2021

"Cc unit not spinning out properly and not working properly Found gearcase to be leaking oil, clutch damaged and actuator arm free moving Needs gearcase, clutch abs actuator ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Geneva, OH 44041

Joe O

Job Details: 10/13/2021

"Cc: fills, will not agitateFound error code f7e5(motor fault). Found actuator arm slipped out. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Mentor, OH 44060

Joe O

Job Details: 10/13/2021

"Cc: intermittently not drainingFound error codes 26(out of balance, ended cycle) 7(max fill) 14(lid lock failure) 23(critical lid lock failure) 11(clock monitor). Entered service mode. Tested components. Found lid lock is functioning. Unit is spinning and draining. Pressure sensor is functioning. Unit is well balanced. Could not duplicate issue. Unit functioning as designed. Advised customer if unit goes out of balance it can and will shut unit down, leaving wet clothes. Advised customer to pause and adjust clothing if unit goes out of balance. Op test okBuilt estimate for control. Advised if issue continues they will need a control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model MT4155SPB4

Near Garfield Heights, OH 44105

Corina B

Job Details: 10/13/2021

CC that the unit does not heat. Confirmed. Found the magnetron buzzing. Unit is non repairable.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Maple Heights, OH 44137

Corina B

Job Details: 10/13/2021

"CC that the unit is not working. Confirmed. Checked the power at the control to the pump and motor, 120 volts. Replaced the pump and motor from t/s. Opt test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Painesville, OH 44077

Dan H

Job Details: 10/13/2021

"Installed new sump assembly and control, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Richmond Heights, OH 44143

Brian M

Job Details: 10/13/2021

Installed control ran test cycle no good sump not running Installed sump assembly ran test cycle sump running but now not getting water Found customers water supply to be restricted Advised on different water hookup Customer hooked dishwasher to different supply hookup ran test cycle OP Test Ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS6B

Near LaGrange, OH 44050

Marie V

Job Details: 10/13/2021

Replaced control board. Tested unit. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near LaGrange, OH 44050

Marie V

Job Details: 10/13/2021

Cc that the unit is making a noise very loud at the end of the cycle. Called tech line spoke with Steve he said that it sounds like the cam and pulley are not fully engaging or that the basket is going at a faster speed causing the cam to jump over and make the noise. Unit will need new motor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ravenna, OH 44266

Corina B

Job Details: 10/13/2021

"Replaced the fan, evap cover, drain pan and fan cover. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Ravenna, OH 44266

Corina B

Job Details: 10/13/2021

Replaced the seal kit. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Ridgeville, OH 44039

David R

Job Details: 10/13/2021

"Cc unit not locking. Or intermittently not locking. Replaced latch, W11394572 , had one on truck. Not t/s item. Ran diagnostics and normal cycle. Good. Op test ok."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Olmsted Township, OH 44138

David R

Job Details: 10/13/2021

Replaced friction sleeves. Tested. Good. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near South Euclid, OH 44121

Brian M

Job Details: 10/13/2021

"Cc unit not washing Cc unit not washing Found sump assembly just humming no pressure being made Needs sump assembly ; ordrng 1 WPW10605058 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model TGG222VDB0

Near Olmsted Falls, OH 44138

David R

Job Details: 10/13/2021

"Cc unit not lighting or not staying lite. Found ignitor cracked and will need replaced. Looked on truck and last one I had was cracked. Customer called their warranty, waiting on approval. As of now customer only paid SVC, will call back into office and let us know whats going on. Do not order.; ordrng 1 12400035 (Ignitor kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHAXST03

Near Mentor, OH 44060

Joe O

Job Details: 10/13/2021

"Cc: frosting in freezer section, not cooling properlyOhmed out heater from adc found heater and bimetal good. Needs adaptive defrost controlCustomer does not want to repair at this time; ordrng 1 WPW10366605 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near North Olmsted, OH 44070

Manny

Job Details: 10/13/2021

Replaced freezer led module opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD

Near Cleveland, OH 44103

Brian M

Job Details: 10/13/2021

Cc ice wont stop making Found icemaker arm not functioning properly Needs icemaker PArt showed not in stock Office to schedule ; ordrng 1 243297613 (Icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, OH 44149

Marie V

Job Details: 10/13/2021

Cc that is taking too long to make ice. Took temps 0* on freezer and 36* on fresh food section and 3* inside ice maker. Ran diag for ice maker E2 motor lost position. Unit will need new ice maker. ; ordrng 1 W11483245 (Ice maker)

We serviced a

AMANA WASHER

Model NTW4605EW0

Near North Royalton, OH 44133

Marie V

Job Details: 10/13/2021

"Cc that the unit does not spins the clothes. Ran diag found error code of f5e1 lid switch fault. Replaced lid lock , tested unit. Tilted to verify cam and found oil. Unit will need new gearcase cam and belt.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44102

Manny

Job Details: 10/13/2021

"Cc broil comes on and then off, ran broiler for 20 minutes no issues found, unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXB02

Near Cleveland, OH 44144

Manny

Job Details: 10/13/2021

Cc unit not cooling also stated tha he unplugged the unit and plug it in then start working for a day or 2 then nothing. Found Start device defective replaced using 8201786 t/s; used 1 8201786 (STARTER) from stock

We serviced a

GE REFRIGERATOR

Model GZS22IYNBHFS

Near Ravenna, OH 44266

Corina B

Job Details: 10/13/2021

"Replaced the fan, control and led light. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Columbia Station, OH 44028

Angel

Job Details: 10/13/2021

"Replaced evacuated system, replaced compressor and filter drier, did a vacuum in system with a 28inch vacuum, recharged unit with 5.50oz of r134 asked customer to wait at least 24hrs for proper cooling. Opt test ok."

We serviced a

WHITE-WSTINGHSE FREEZER

Model FU211LRW5

Near Willoughby, OH 44094

Joe O

Job Details: 10/13/2021

Cc: door not opening after gasket repairFound customer had too much Vaseline on the gasket not allowing the seal to be broken. Cleared gasket. Op test ok

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS56IS0

Near Willoughby Hills, OH 44094

Joe O

Job Details: 10/13/2021

"Cc: not making iceCould not get proper information on refrigerator. Spoke with BJ, decided we cannot get correct Information to service the refrigerator. advise customer to contact Electrolux factory svc for ice maker."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, OH 44149

Angel

Job Details: 10/13/2021

"Cc that unit is leaking to the front of the RC compartment. Verified and confirmed found a service pointer on this issue the customer will need service pointer kit W11457241 to fix issue. Called BJ to verify if parts were covered, Opt test ok.; ordrng 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Kent, OH 44240

Corina B

Job Details: 10/13/2021

Replaced the door. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS0

Near Brecksville, OH 44141

Marie V

Job Details: 10/13/2021

Took POP. Cc that the unit is leaking. Confirmed. Unit is leaking at the gasket on pump assembly. Will need to be replaced. ; ordrng 1 W10861526 (Motor assembly)

We serviced a

KENMORE DRYER

Model 110.62996101

Near Kent, OH 44240

Corina B

Job Details: 10/13/2021

"CC that the unit is not heating. Unit is in a garage. Checked the fuses, good. Checked the heater, good. Checked the terminal block, good. Will need a motor. ; ordrng 1 279787 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.977217

Near Avon, OH 44011

Angel

Job Details: 10/13/2021

Cc that unit is squeaking when running. Confirmed started squeaking when running will need pulley replaced. Replaced pulley and cleaned out of interior of drier all other parts looked in good condition. Tested unit and no more squeaking. Opt test ok. ; used 1 279640 (PULLEY-IDR) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, OH 44105

Marie V

Job Details: 10/13/2021

"Replaced right hand side door, op test ok"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/13/2021

"Strike did not needed hinges just need it to be pop in place,also replace latch cause old one was broken,opt test ok"

We serviced a

GE DISHWASHER

Model GDT580SMF2ES

Near Berea, OH 44017

David R

Job Details: 10/13/2021

"Cc drain pump not working. Unit is hard to get out. Will need to take all legs down in order to slide out. Drain pump had debris inside, removed and found drain pump leaking. Ordering drain pump kit.; ordrng 1 WD19X25187 (Drain pump kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Bay Village, OH 44140

Gabriel P

Job Details: 10/13/2021

"Found drain pump clear ran diagnostic found error code f6e3 lost communication with acu to ui and error code f3e1; ordrng 1 W11029844 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW0

Near Cleveland, OH 44105

Brian M

Job Details: 10/13/2021

Cc unit not spinning out clothes Found error for overload Ran auto test no issue tested suspension no issues Ran calibration Advised on load size

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, OH 44120

Manny

Job Details: 10/13/2021

"Replaced ice maker valve is good , found fill tube at ice maker flip upside down causing the ice maker not to fill all the way. Reset fill tube opt test ok, advise customer to allow the unit 24 hours to have a full bin"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Columbia Station, OH 44028

David R

Job Details: 10/13/2021

"Customer already replaced parts before we came out. Called techline, forgot to grab reference number. Chris from whirlpool techline. Ordering parts needed; ordrng 1 WP12642303WD (Brace crisper) and 4 WP67005864 (Slides)s"

We serviced a

WHIRLPOOL DRYER

Model GEQ9800LW1

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 10/13/2021

"Found no issue,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Warrensville Heights, OH 44128

Brian M

Job Details: 10/13/2021

Cc panel went crazy Ran diagnostics found error f2e1 miscommunication Ran UI test no issue found Ran auto test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Columbia Station, OH 44028

David R

Job Details: 10/13/2021

Replaced FZ light. All lights good and working. Op test ok.

We serviced a

KITCHENAID RANGE

Model KODE500ESS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 10/13/2021

Installed sensor ran test bake unit reached temps then slowly got cooler Ran several more test bakes and unit will not heat past 310 at this time Needs control but dont know what board controls what will need both ; ordrng 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near University Heights, OH 44118

Manny

Job Details: 10/13/2021

"Replace light housing have 120V before putting the light in after light is in socket voltage drops to 0.13V talk to bj he said could be a control issue but we just replaced the control on last visit. Bj advise calling wpl techline, Contacted wpl techline talk to Ed.he recommended replacing the control since the voltage is dropping ordering main control; ordrng 1 W10892389 (Main control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland, OH 44108

Joe O

Job Details: 10/13/2021

"Cc: not spinningFound error code f7e1(basket speed fault) f5e2(lid lock fault) f2e1(stuck key). Found unit is sensing basket speed. Ran manual spin. Found motor is spinning. Checked under unit. Found gearcase leaking oil. Found belt slipped off pulley. Needs gear case, and beltCustomer stated they was advised it was under warranty. Advised we would need to collect svc and get. A dispatch with authorization. Customer refused to pay service. Office to contact; ordrng 1 W11454734 (Gear case) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4800BQ0

Near Avon, OH 44011

Gabriel P

Job Details: 10/13/2021

Found loose connector on blower fuse

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Avon, OH 44011

Gabriel P

Job Details: 10/13/2021

Found no issue opt test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Wellington, OH 44090

David R

Job Details: 10/13/2021

"Cc unit display will not let them do certain options or tone will come on by itself even when no washing. Turned knob and either skipping options or going in different directions. Unit did let me go into diagnostics, ran test 51/52. All functions working. Will need UI. Gave customer estimate, customer paid SVC only, do not order parts.; ordrng 1 W11112656 (Ui console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Wellington, OH 44090

David R

Job Details: 10/13/2021

Replaced actuator. Ram test most diagnostics and calibration. Good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Oberlin, OH 44074

David R

Job Details: 10/13/2021

"Cc same error codes. Took off kick plate to diagnose and found float switched chewed up by a mouse. Causing error code. Replaced float switch. Tested, good, ran diagnostics. Good. Let customer know, called whirlpool TJ. Documented. Unit test good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Oberlin, OH 44074

David R

Job Details: 10/13/2021

"Went over what other tech from different company diagnosed. Has more problems to it. New agitator will not go on because splines on gearcase are stripped all the way down. Spammer nut holding down gearcase is corroded and cannot be taken off. Will need a new basket, tub assembly with new gearcase and parts that come with it. Listed whats needed.*** 3 job count *** requesting double labor ; ordrng 1 W10554251 (Basket assembly) and 1 W10371566 (Tub) and 1 WP8533928 (Screw) and 1 WPW10215093 (Filter) and 1 W11454741 (Gearcase) and 1 WP21366 (Spammer nut)"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Painesville, OH 44077

Dan H

Job Details: 10/13/2021

"Installed new lid lock, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW1

Near Painesville, OH 44077

Dan H

Job Details: 10/13/2021

"Customer complaint that unit is making funny noises, heard squealing in bearing, and found rotor cracked , unit needs new rotor and bearings, customer does not want repair ; ordrng 1 280146 (Rotor) and 1 W10435302 (Bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL STACK W/D

Model WFC8090GX0

Near Painesville, OH 44077

Dan H

Job Details: 10/13/2021

"Customer complaint of f8e1 error, confirmed, found good flow to valve, valve barely opening, unit needs new valve, customer does not want repair at this time; ordrng 1 W11260769 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model DG312

Near Painesville, OH 44077

Jason N

Job Details: 10/13/2021

"Cc unit clicking but then shuts down and doesnt heatRan dryer op test, good power to ignitor, glowing, but shuts down. Unit needs gas valve coils. Replaced using truck stock. Re ran dryer test, good ignition and flame, let cycle for 5 cycles. Op test good. ; used 1 279834 (COIL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Perry, OH 44081

Dan H

Job Details: 10/13/2021

"Customer complaint that unit is not cooling, found evaporator frozen solid, fresh food section temperature at 55 degrees, freezer section temperature at 16 degrees, evaporator fan is running, compressor and condenser fan are running, called whirlpool techline Joel , suggested replacing thermistor file number 7731981358, cleared evaporator, installed new thermistor ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

HOTPOINT WASHER

Model HTWP1400F2WW

Near Ashtabula, OH 44004

Dan H

Job Details: 10/13/2021

"Customer complaint that unit is not spinning, ran drain and spin cycle, unit spun, repeated, unit did not spin, unit started agitating in drain and spin when timer knob was touched, loud noise coming out of timer, unit needs new timer, customer does not want repair ; ordrng 1 WH45X22698 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE ELE

Model KERS303BSS0

Near Richmond Heights, OH 44143

Manny

Job Details: 10/13/2021

Replaced bake element set unit to bake and waited until the unit reached 350 degrees opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Ashtabula, OH 44004

Dan H

Job Details: 10/13/2021

"Customer complaint that unit will not wash on power blast and is not drying, started power blast cycle, unit filled, wash motor started, ran diagnostics test cycle found7-1(no heat) error code, unit completed test cycle, heater is working, unit needs new control, customer does not want repair at this time; ordrng 1 W11225084 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Conneaut, OH 44030

Dan H

Job Details: 10/13/2021

"Customer complaint of lf error, ran diagnostics found f8e1(long/no fill) error code, cold water barely entering unit, installed new valve, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Pepper Pike, OH 44124

Manny

Job Details: 10/13/2021

Found fill tube with a small pin hole causing the unit to leak when ice maker if filling. Ordering fill tube; ordrng 1 W11212166 (Fill tube)

We serviced a

MAYTAG RANGE

Model MES8800FZ

Near Madison, OH 44057

Dan H

Job Details: 10/13/2021

"Customer complaint that drawer is off track, confirmed, found drawer not mounted on one side, mounted drawer on tracks, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Amherst, OH 44001

Gabriel P

Job Details: 10/13/2021

Found hose kink correct issue also customer needed some help organizing shelf also wants me to explain her how she should use unit explain opt test ok

We serviced a

GE REFRIGERATOR

Model GTH21SBXASS

Near Mentor, OH 44060

Jason N

Job Details: 10/13/2021

"Cc unit leaking water, product freezing Customer stated unit leaks out of bottom of ff section, veggies are getting frozen condensation on them. Found condensation buildup in both ff and freezer sections. Ff door is drooping on the right side leaving a large gap, pulling in a lot of warm air. Found door hinge bracket is bent downward. Hinge bracket need replaced. Part (WR13X10457) is nla for this unit."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 10/13/2021

"Cc unit needs power cycled every weekCustomer stated unit will go dead once a week, no lights or functions. If they power cycle the unit, unit will start back up and will run fine. Checked various functions, all working at this time. Based on customer concern, sound like a power supply board issue. ; ordrng 1 WPW10624574 (Power supply board) and 1 W10804160 (Driver board)"

We serviced a

WHIRLPOOL DRYER

Model wed6400sw1

Near Aurora, OH 44202

Jason N

Job Details: 10/13/2021

"Cc unit making noise when in cycleRan dryer op test, verified noise. Pulled unit apart, found belt idler pulley bearing worn. Will need replaced. Replaced using truck stock part. Slight modification needed to pulley to avoid scrapping on drum, drum seems to be slightly out of round. Retested, no abnormal sounds, good heat. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEM4

Near Aurora, OH 44202

Jason N

Job Details: 10/13/2021

"Installed inlet valve. Ran ice maker test cycle. Ice maker indexed properly, filled mold with water. Op test good."

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MHX00

Near Moreland Hills, OH 44022

Jason N

Job Details: 10/13/2021

"Cc unit leaking condensation and making loud noise intermittently Customer showed video of noise form unit. Sounds like evaporator fan motor. Turned cooling off to unit, turned back on, verified fan motor bearings are worn, noise reduced once fan gets up to speed. Unit needs evaporator fan motor. Found condensation in ff section, door is not sealing on closed position, no interference. Door spring is too weak to pull door in tight to cabinet. Door springs (2004567) are nla for this unit. Advised customer. Tilted unit back slightly to allow door to gravity close more. Found scratches on trim panel next to unit"

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW06

Near Kent, OH 44240

Corina B

Job Details: 10/13/2021

CC that the door does not lock. Confirmed. Found the lock hitting the right side of the freezer liner. Bent the lock inward. Opt test ok