We serviced a
GE REFRIGERATOR
Model TPX24BPBAWW
Near Cleveland, OH 44124
Jason N
Job Details: 06/19/2023
"Cc unit freezing product in lower drawers in ff section (75)Found some product frozen in drawers. Found no air circulation in either section, evaporator fan not working. Unit will need evaporator fan motor replaced. ; ordrng 1 WR60X10008 (Motor evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
Bill
Job Details: 06/19/2023
"Cc water in the deli area, confirmed last visit. Changed ice maker, fan and gasket. Checked door seals for gaps and tears, found none. Instructed customer to monitor."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North Royalton, OH 44133
David R
Job Details: 06/19/2023
"Replaced valves. No error codes. Ran diagnostics, good. Ran calibration. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lakewood, OH 44107
Manny
Job Details: 06/19/2023
"Replaced pump and control, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Marie V
Job Details: 06/19/2023
"Cc that the lights are not working. Confirmed, unplugged deli UI and rebooted unit, lights stared working again. Unit will need new harness and deli door with control. Cust will not fix. ; ordrng 1 W10815669 (Deli door) and 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Angel
Job Details: 06/19/2023
Replaced drain pump and harness tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Rootstown, OH 44272
Brian M
Job Details: 06/19/2023
"Cc no water dispensing Found head broken Replaced , still no water dispensing Found bladder frozen Defrost bladder"
We serviced a
AMANA WASHER
Model NTW4519JW0
Near Garfield Heights, OH 44105
Jason N
Job Details: 06/19/2023
"Cc unit not filling with waterRan diagnostics manual valve tests, both cold and hot valves working properly. Started normal cycle, unit filled, sensed and advanced to wash. Found customer was not actually starting a cycle, pressing start button once to wake unit up. Advised customer on how to wake unit up and start a cycle. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Independence, OH 44131
Corina B
Job Details: 06/19/2023
"Ff 46 fz 22. Low 12 vacuum high 60 psi equalized 10 psi. Put 140 psi of nitrogen checked connections with soap bubbles, no visible leaks. Nitrogen is not holding. Called t/l ed. Up for review ; O-emld tckt"
We serviced a
KENMORE WASHER
Model 110.9258222
Near Parma, OH 44134
David R
Job Details: 06/19/2023
"Cc unit leaking. Water leaking from drain pump, corroding motor. Ordering motor and drain pump. ; ordrng 1 WP3363394 (Pump) and 1 WP661600 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44111
Bill
Job Details: 06/19/2023
"Cc unit would not work code f7e5, confirm cc unit display showing f7e5. Found oil puddle on floor, leaned unit back found capacitor split and leaking. Changed capacitor and shifter. Tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Seven Hills, OH 44131
Bill
Job Details: 06/19/2023
"Cc lights not working, confirmed cc. Led lights out in pantry and side lights in ff sec had a small glow. Tested voltage at the pantry Ui. Found 14 Vdc, ordered leds and pantry ui board. Scheduled follow up on 6/23; ordrng 1 WPW10599145 (Ui) and 2 W10695459 (Led mod)s"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Maple Heights, OH 44137
Jason N
Job Details: 06/19/2023
Installed pump/motor. Ran wash test. Good spray pressure through both spray arms. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford, OH 44146
Jason N
Job Details: 06/19/2023
"Cc unit rattling and shaking Customer stated unit shakes a lot when in the spin cycle. Found unit is not leveled properly and is being propped up on the right side by a 1x1 price of wood under the cabinet, leveling feet are not touching the floor. Removed wood and leaves unit by adjusting feet. Unit properly leveled. Ran spin and drain cycle using 5 wet towels. Unit exhibits normal vibration during spin, unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Seven Hills, OH 44131
Corina B
Job Details: 06/19/2023
"CC that they smell gas after they came home from vacation. Sprayed the regulator and the gas line down with soap bubbles, no bubbles. There is a faint smell of gas, when oven is not in use. Will need the gas company or a plumber to inspect the gas line and connections. Safety Kristen"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44113
Joe O
Job Details: 06/19/2023
Installed element. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Columbia Station, OH 44028
David R
Job Details: 06/19/2023
Replaced door and door switches. Tested with mug of water. No extra noise. Good. Also tightened mounting screws as well. Good. Op Test Ok.
We serviced a
AMANA SXS REFRIGERATOR
Model S148DA01
Near Willoughby, OH 44094
Joe O
Job Details: 06/19/2023
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mogadore, OH 44260
Brian M
Job Details: 06/19/2023
Cc unit turns on and off randomlyFound customer to be using the wrinkle shield setting Advised customer on functions
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Parma, OH 44129
Corina B
Job Details: 06/19/2023
"CC that the unit does not start. Confirmed. 4-3 wash motor not running. Checked power at the control 0 volts, will need a control and pump. Office to reschedule appointment ; ordrng 1 W11087226 (Control) and 1 W11025157 (Pump and motor)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Eastlake, OH 44095
Joe O
Job Details: 06/19/2023
"Installed dsi board, oven probe, and harness. Ran test convect bake. Unit still not reigniting after initial preheat. Down 100 degrees after preheat with no reignition. Called whirlpool tech line spoke rich. Wants ui, and spark harness replaced.; ordrng 1 W11029431 (panl-cntrl) and 1 W11198972 (harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Parma, OH 44129
Corina B
Job Details: 06/19/2023
"Replaced the control, ui, pump and gasket. Cleaned filter. Advised customer to clean the filter. Ran a calibration. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Westlake, OH 44145
Marie V
Job Details: 06/19/2023
"Cc that the soap dispenser does not open. Ran diag found error code f5e1 door switch. Closed dispenser door and ran auto test, waited to see if it would open, it did not. Replaced dispenser and ran auto test, dispenser opened up. No leaks at the door. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPQ05
Near Westlake, OH 44145
Marie V
Job Details: 06/19/2023
"Cc that unit is not cooling properly, today feels better but still not working. Confirmed, found evaporator fan not running and getting 120V. Will need new fan. Cust will call back if she wants to continue ; ordrng 1 WPW10189703 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Corina B
Job Details: 06/19/2023
"Replaced the Gearcase, belt. Ran a calibration. Started a drain and spin. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Westlake, OH 44145
Marie V
Job Details: 06/19/2023
"Cc that unit is shaking. Ran diag, no error codes, ran high speed spin, shaking is normal explain cust why unit shakes while spinning, if unit starts to hit the sides then unit inside clothes are off balance. Working as designed . Op test ok"
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Fairview Park, OH 44126
Angel
Job Details: 06/19/2023
Replaced bake element tested unit by preheating to 350* but unit never passed 285* control board did not send power after 285* relay on board would try to click but nothing will need control board and sensor as well. Gave customer estimate and decided not to continue with repair office to refund money for part. ; ordrng 1 WPW10340323 (Control board) and 1 W10833885 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, OH 44202
Brian M
Job Details: 06/19/2023
"Installed heater Inspected filter seems to be leaking, replaced with customer supplied filter and advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/19/2023
Cc unit not powering Verified power button not working Unplugged unit for 4 minutes and plugged back in Unit booted and Is running properly Advised to watch
We serviced a
WHIRLPOOL ICEMAKER
Model JUIFN15HX01
Near Westlake, OH 44145
Angel
Job Details: 06/19/2023
"Cc that unit is making like a gurgling sound but not all the time. Customer showed me a video for me to hear but its not to where I can identify where the sound is coming from and hes not sure either. Ran unit for a while to see if I could duplicate sound but I could not duplicate sound unit is making ice perfectly fine drain pump runs good also the inlet valve and everything else sounds good, the only thing that I explained to the customer that could be making the sound is the circulation pump when it is circulating and theres no more water in pan until it shuts off but nothing else seems to be making any noise and I cant guess whats wrong. As of now unit working as intended."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Grafton, OH 44044
David R
Job Details: 06/19/2023
Replaced both hinges. Good. Tested. Op Test Ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Westlake, OH 44145
Angel
Job Details: 06/19/2023
"Cc that unit was making a squeaking vibrating sound. Confirmed cc, sounded like loose metal so I took apart u it and checked all screws and components and I did find idler pulley kind of worn out so I used repair kit from truck stock and replaced belt, rollers and idler pulley installed everything back together tested unit and it was still making the sound found that the legs needed to be adjusted than noise stopped opt test good. Explained to customer if it happens again its just how the floor dips and when you open and close the door the unit unbalances itself and cabinet starts squeaking but unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 06/19/2023
Cc that the top basket where you insert cup to wash was moving. Verified and what there talking about is the tine row for the cups and it working as designed all it has is 3 brackets holding it and its going to move its not wilded on like the middle ones. Everything is functioning as designed opt test good.
We serviced a
KITCHENAID RANGE
Model KDRP487MSS03
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/19/2023
"Installed zodiac oven control board. Op test no good. Unit will need zodiac assist control board (right side) Part (8301182) is discontinued, unable to repair unit ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Chesterland, OH 44026
Jason N
Job Details: 06/19/2023
Cc unit interior freezer lights not workingReplaced all LED modules using customer supplied pre Id parts per WP bulletin W11606409 and s code S84638. Illumination restored to entire unit. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/19/2023
Installed ice fill tube Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/19/2023
Cc unit not turn on Found unit to have power but not sending to ui From experience when replacing control you have to replace ui Advised customer on replacement of parts gave quote ; ordrng 1 WD21X24901 (Control) and 1 WD21X31910 (Ui) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Perry, OH 44081
Jason N
Job Details: 06/19/2023
Cleared ice/frost build on ff evaporator. Installed harness and drip pan. Set defrost mode to standard 8hr in diagnostics menu 7. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Solon, OH 44139
Bill
Job Details: 06/19/2023
"Cc dent in panel, confirmed cc last visit. Installed new panel."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near North Olmsted, OH 44070
Marie V
Job Details: 06/19/2023
"Replaced thermostat and verify frost pattern again, is perfect, set to recommended temps and advice to allow 24 hours to reach normal temps. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/19/2023
"Cc that unit has an F2E2 error code. Confirmed cc, made sure ui was plugged in properly and it was, replaced ui tested unit opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW3
Near Cleveland, OH 44113
Manny
Job Details: 06/19/2023
"Vacuum the water from unit and replace drain pump, ran test cycle, opt test ok, advise customer to run a clean cycle with white vinegar to get rid of the stagnant water smell. Opt test ok"
We serviced a
GE WASHER
Model GTWN4250M1WS
Near Willoughby, OH 44094
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is not starting, confirmed, start button is intermittently working, unit needs new control, customer does not want repair at this time; ordrng 1 WH12X10524 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Euclid, OH 44123
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is not starting, ran diagnostics no error codes found, ran test cycle, unit filled and agitated , unit is not draining, drain pump is receiving 120vac ,unit needs new drain pump , customer does not want repair at this time; ordrng 1 WPW10276397 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is leaking, Cycled ice maker , filled several glasses of water from dispenser, good frost pattern, evaporator drain tube is clear, drain pan is holding water, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mayfield Heights, OH 44124
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, found element shorted to case, installed new thermal fuse and element, op test good ; used 1 3392519 (), and 1 279838 (ELEMENT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2285KES
Near Kirtland, OH 44094
Dan H
Job Details: 06/19/2023
"Customer complaint of chemical smell, freezer section temperature at -2 degrees, fresh food section temperature at 41 degrees, found rotten orange in drawer, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 06/19/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Ashtabula, OH 44004
Dan H
Job Details: 06/19/2023
"Customer complaint that unit is making grinding noise, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MDE6800AYW
Near Elyria, OH 44035
David R
Job Details: 06/19/2023
"Cc unit making noise. Found pads, and seals worn down, metal to metal contact running against each other. Will need pads and kit and seal, Plus unit needs complete vacuum clean out for all lint and debris. Ordering parts. ; ordrng 2 WP312940 (Pads)s and 1 WP22002263 (Bulb) and 1 WP33001807 (Seal) and 1 306508 (Tumbler kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Ashtabula, OH 44004
Dan H
Job Details: 06/19/2023
"Customer complaint that left rear burner is not lighting, confirmed, Reset connection at spark module, left rear burner is lighting, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44129
Manny
Job Details: 06/19/2023
"Cc unit no making ice, verify and unit not activated during test harvest, but would homed if is turned off then on, replaced icemaker with pre id, ran harvest test , opt test ok advise customer to allow 24 to 48 hours for proper ice production"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 06/19/2023
"Cc: not making iceFound temps at 4 degrees is freezer, 40 degrees in ff section. Found no ice maker error codes. Found no water in ice maker. Cycled ice maker. Ran fill test, Found ice maker did not fill. Ran ice maker fill tube heater. Found unit filling after heater test, heater functioning. Needs water valve; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH950AWW
Near Mentor, OH 44060
Joe O
Job Details: 06/19/2023
"Cc: starts running then stopsFound unit starts up, fills then shuts off. Found control not sending power to motor. Needs control; ordrng 1 12002709 (board control)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Elyria, OH 44035
David R
Job Details: 06/19/2023
"Cc unit giving F21 long drain error code. Took pics in between gasket and of drain housing. Both full of debris. Showed customer and let her know. Ran diagnostics test, all components working. Detergent housing seems to be good as well. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Amherst, OH 44001
David R
Job Details: 06/19/2023
"Cc unit not starting, just say its sensing and drains out. Replaced cap and valves. Ran diagnostics, good, all components working. Ran quick wash cycle, going through pads sense, filled and now washing. Good. Customer can let go through cycle and then start what they need to. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44129
Manny
Job Details: 06/19/2023
"Cc unit frosting up in the back and they have to defrost it at least once a weeks, verified and set force defrost and no heat, checked thermostat and open, and no voltage to heater. ; ordrng 1 W11650660 (Defrost heater) and 1 W11566851 (Control) and 1 W11602886 (Module)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44135
Corina B
Job Details: 06/19/2023
"CC that the unit does not drain and made a loud noise. Confirmed. F7E5 SHIFTER FAULT, F1E1 MAIN CONTROL FAULT, F8E1 NO FILL, LONG FILL. Water was turned off. Found the cam squealing Will need a cam. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PPAA
Near Cleveland, OH 44111
Corina B
Job Details: 06/19/2023
"CC that there is oil leaking in back and there is water leaking and the freezer gasket is ripped. Confirmed. Ff 38-42 fz 10-12. Found oil leaking on the condenser line coming from the compressor. The freezer gasket is torn. The drain tube is melted. Will need a new compressor, drain tube and gasket. ; ordrng 1 5304502761 (Gasket) and 1 5304475104 (Compressor) and 1 241830904 (Drain tube) and 2 5303305677 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Lorain, OH 44055
Manny
Job Details: 06/16/2023
"Cc same issue, calling techline, spoke to Chris he deemed as non repairable, advice customer to contact wpl and theyll let him know the next steps.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near North Royalton, OH 44133
Marie V
Job Details: 06/16/2023
"Cc that lid is broken. Confirmed, replaced lid, ran diag, no error codes. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Garfield Heights, OH 44125
Bill
Job Details: 06/16/2023
"Cc not cooling do to frost build up, confirmed cc. Installed new control board, turned heater on via diagnostics. Steamed out evaporator."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Fairview Park, OH 44126
Manny
Job Details: 06/16/2023
"Replaced valve, no leaking, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model G2IXEFMWS02
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 06/16/2023
Cc unit leaking from underneathCustomer stated he noticed water underneath the unit and running behind the unit. Checks for source of leak. Did not see any leaks present. Did notice residual water under unit. Checked water lines to inlet valve and defrost drip tray. Both checked good. Noticed end of filter housing was wet as well and middle of cabinet plate. Source of leak is the filter housing. Quoted customer housing replacement. ; ordrng 1 WP2225521 (Housing)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Jason N
Job Details: 06/16/2023
"Cc unit not powering on after last serviceCustomer stated he unplugged the unit and plugged it back in, still did not power on. Pressed the power button. Unit powered on. Powered unit off and back on several times. Advised customer if unit does not power on, try unplugging for a few minutes before plugging back in to ensure unit controls have sufficient time to reboot. If power up issue continues then he can give a call back. No issues found at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rock Creek, OH 44084
Brian M
Job Details: 06/16/2023
Cc still not dispensing installed new bin and still no ice Found drive shaft to have a double install of the spring washer Removed washer OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Avon Lake, OH 44012
Marie V
Job Details: 06/16/2023
"Replaced top racks, and installed bottom plate. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Seven Hills, OH 44131
Bill
Job Details: 06/16/2023
"Cc no lights, confirmed cc changed freezer led still no lights. Deli Ui was not operational, ordered new Ui and wiring harness. Follow up on 6/21; ordrng 1 W11170612 (Wireharness) and 1 WPW10769076 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Avon, OH 44011
Angel
Job Details: 06/16/2023
"Cc that door for dispenser is not opening. Confirmed cc, took apart door and found that the dispenser motor arm came off the lever that pops open the door, I still replaced dispenser tested to make sure it would work properly opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near North Ridgeville, OH 44039
David R
Job Details: 06/16/2023
"Replaced icemaker, good. Called for water. Good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near North Ridgeville, OH 44039
Angel
Job Details: 06/16/2023
"Cc that they had an F8E1 error code. Confirmed ran diagnostics and found error F8E1 long fill, found hot water was turned off causing error turned on hot water opt test good."
We serviced a
GE WASHER
Model GFW550SSN0WW
Near North Ridgeville, OH 44039
Angel
Job Details: 06/16/2023
"Cc that unit is not draining. Unit will drain but wont spin out clothes drive motor sounds a little weird will start to spin and than just stop, called BJ we went through the mini manual and ran fault codes and found error code 46 for found for inverter board and error 3 for locked rotor, unit will need drive motor and inverter board.; ordrng 1 WH22X34657 (Inverter) and 1 WH03X29524 (Motor) and 1 WH01X29528 (Door lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KODE507ESS20
Near Aurora, OH 44202
Brian M
Job Details: 06/16/2023
F1e0 f2e1 Ui errors needs ui ; ordrng 1 W11600646 (Ui)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/16/2023
"Cc: freezing in crisper drawerFound temp in crisper drawer at 40 degrees, only carrots in drawer at this time. Customer stated she removed the items 2day prior to appointment. Found drawer setting set at produce. Called whirlpool tech line spoke with Chris. He stated could be a control not telling the damper to close. Needs control Control shows limited stock. Office to reschedule; ordrng 1 WPW10184634 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Avon Lake, OH 44012
Marie V
Job Details: 06/16/2023
"Replaced comtrol, programmed as well. Adjusted handles and cleaned up bottom out. Op test okBrought core for return."
We serviced a
WHIRLPOOL WASHER
Model LSN1000LW0
Near Parma, OH 44129
Bill
Job Details: 06/16/2023
"Cc unit would not spin, confirmed cc tried the high speed spin got nothing. Pulled unit out and tilted. Unplugged motor to ohms test the high med low windings, all tested pretty close to manufacture recommend ohms.(even being 20 years old) plugged back in went to the timer. Tested again unit started spinning, monitored for a few min and tested multiple time. My assumption was corrosion on motor wires, lubed wires with dielectric grease. Opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/16/2023
"Cc: leakingFound drain plugged up. Needs drain tube. Same issue as before.; ordrng 1 W11497478 (Drain tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18L4JWP
Near Bedford, OH 44146
Brian M
Job Details: 06/16/2023
"Cc no cool Found evap to have no frost pattern compressor running extremely hot Advised on sealed system repair ; ordrng 1 5304507765 (compressor kit) and 1 5303918491 (evaporator kit) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Geneva, OH 44041
Dan H
Job Details: 06/16/2023
"Customer complaint of grinding noise, Ran drain and spin cycle, unit spun, canceled, started normal wash cycle, unit filled and agitated, then drained and spun, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Ashtabula, OH 44004
Dan H
Job Details: 06/16/2023
"Customer complaint that unit shuts off after a minute, confirmed, motor just hums, found capacitor shorted, installed ne capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland Heights, OH 44106
Corina B
Job Details: 06/16/2023
CC the the unit is not drying. Confirmed. Found the vent blocked with lint. Will need to have the vent cleaned out. Supplied dryer vent wizard number. Opt test ok. Brought parts back for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Brook Park, OH 44142
David R
Job Details: 06/16/2023
Plugged Deli back in. Customer getting a new fridge.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near North Ridgeville, OH 44039
Angel
Job Details: 06/16/2023
"Cc that unit was heating and stopped all of a sudden. Verified power and found L1 and L2 shorted screws were completely loose. Replaced terminal block and power cord tested unit opt test good.; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Willoughby Hills, OH 44092
Jason N
Job Details: 06/16/2023
"Cc unit not working properlyRan diagnostics, no codes stored. Started wash test cycle. All functions passed. Started normal cycle, unit drained, filled and started washing. No issues found at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model gs5shaxnl00
Near Cleveland, OH 44117
Jason N
Job Details: 06/16/2023
"Cc unit not cooling in either sectionCustomer stated unit stopped cooling then started cooling again, has since stopped cooling once again. Found both sections at room temperature, compressor is not running. Compressor is extremely hot, found condenser fan motor is not working, blade had also fallen off motor shaft. Motor bearings are loose. Unit will need condenser fan motor replaced. ; ordrng 1 W10124096 (Motor-cond)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/16/2023
"Cc: off balance, grinding noiseCustomer stated unit was making a grinding noise(currently stopped). Then after that stopped she washed a small load and all the clothing was pushed to one side and unit was shaking, and banging excessively. Found error codes f0e4(spin limited by water temp) f0e3(overload). Ran auto test. Found water lines incoming are correct. Found grinding noise while spinning. Found rotor bolt loose causing rotor to rub on stator. Gear case leaking. Wash plate will need broke or cut out. Needs gear case, washplate, slider, and stator. ; ordrng 1 W11393685 (Gear case) and 1 W10915700 (stator) and 1 W10902814 (washplate) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVB03
Near Brooklyn, OH 44144
David R
Job Details: 06/16/2023
"Replaced drain tube, motor and blade. Found previously worked on in the past. Last person cut wires when not needed. Missing wires on harness. Ordering harness wire and another fan ; ordrng 1 WPW10128551 (Fan) and 1 W11260592 (Harness)"
We serviced a
MAYTAG WASHER
Model LAT9824AAE
Near Bay Village, OH 44140
Marie V
Job Details: 06/16/2023
"Cc that unit is not draining. Confirmed, found door switch open, will need new. ; ordrng 1 WP22001682 (Lid), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Cleveland, OH 44111
Angel
Job Details: 06/16/2023
"Cc that ff section ceiling lights are off and the freezer one as well. Replaced freezer module and still had lights off, found module under ice maker causing issue replaced it opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Brooklyn, OH 44144
Manny
Job Details: 06/16/2023
"Cc unit leaking, and fabric softener no going down and leaking from there too, verified and replaced tub ring and cleaned FS dispenser, opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDQ14
Near Euclid, OH 44117
Joe O
Job Details: 06/16/2023
Cc: not turning onFound display is dead. Unit beeping when pressing keys. Will not start bake. Control is receiving proper power. Needs controlControl shows discontinued; ordrng 1 8302152 (microcomputer)
We serviced a
FRIGIDAIRE WALL OVEN
Model n/a
Near Brooklyn, OH 44144
David R
Job Details: 06/16/2023
Cc unit not heating. Found broken ignitor. Replaced from t/s. Tested. Good. Heating and cycling. Good. Op Test Ok.; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HWH09
Near Broadview Heights, OH 44147
Bill
Job Details: 06/16/2023
"Cc door wont close, and no display. Confirmed cc, door will not latch and no display. Ordered new latch, control, and Ui. Office to follow up as parts where not in stock on marcon.; ordrng 1 W11416373 (Control elec) and 1 W11549257 (Ui) and 1 W11493414 (Switch)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near Cleveland, OH 44120
Corina B
Job Details: 06/16/2023
"Replaced the condenser fan. Fan turned on. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willowick, OH 44095
Jason N
Job Details: 06/16/2023
"Cc unit making a noise during wash cycleRan wash test cycle, no abnormal noise heard, agitation operation normal. Switched to rinse and spin cycle, unit spun and drained. No abnormal noise heard. Could not duplicate noise concern at this time. Advised customer to monitor and possibly record noise if it should occur again."
We serviced a
GE REFRIGERATOR
Model GSE25GGHKCCC
Near Willowick, OH 44095
Jason N
Job Details: 06/16/2023
"Cc unit freezer light not working Customer stated as she was emptying the freezer section in preparation of service visit, the light came on in the freezer. On talking with the customer we believe that there may have been some product interfering with the door switch. Tested door switch several times, light responding by turning off then back on. Unable to duplicate light issue at this time. Customer to monitor."
We serviced a
MAYTAG WASHER
Model LAT9406AAE
Near Mentor, OH 44060
Joe O
Job Details: 06/16/2023
"Cc: shaking while spinningFound pads moved on base. Needs damper kit; ordrng 1 203956 (damper kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bedford, OH 44146
Brian M
Job Details: 06/16/2023
Cc of film residue or film on dishes This is caused by to much soap Advised on loading and soap usage
We serviced a
WHIRLPOOL DRYER
Model WED9500TW3
Near Parma, OH 44129
Corina B
Job Details: 06/16/2023
CC that the unit is not working. Confirmed unit does not start. An f1 flashes on the control. f1 Primary Control Failure. To replace the control. Part is out of stock. Office to reschedule. ; ordrng 1 WPW10174746 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cleveland, OH 44122
Brian M
Job Details: 06/16/2023
"Cc unit not powering onFound unit getting power but no lights on control Possibly lid latch also damaged Needs ui and lid latch ; ordrng 1 W11457841 (Strike) and 1 W11419171 (Control) and 1 W11394572 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"