We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Independence, OH 44131
Gabriel P
Job Details: 10/14/2021
"Replace control,opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Shaker Heights, OH 44120
Marie V
Job Details: 10/14/2021
"Replaced control, heater . Tested water at the door. Good. Cycled ice maker. Op test okBrought core , harness and ice maker for return."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Middleburg Heights, OH 44130
Manny
Job Details: 10/14/2021
"Cc unit is freezing up items, took temperatures in both sections, 41 degrees in the RC and 5 degrees in the FC sections, ran service mode all components checked out, customer stated that they heard a clicking noise, found damper control making a clicking noise when opening and closing quoted customer for damper control and they will call us if they want to replace .; ordrng 1 WPW10594329 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cleveland, OH 44111
Marie V
Job Details: 10/14/2021
"Cc that the unit is not cooling. When arrived took temps 36* fresh food section right hand side freezer at -1* and left hand side -5*. Will order UI. Explain cust to allow the air to circulate around unit , if vents are blocked it will cause not cooling properly problems; ordrng 1 W11430637 (Ui) and 1 W11394709 (Fascia)"
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 10/14/2021
"Found drain tube installed incorrectly it was going all the way to basement advise customer to re install it to sink or garbage disposal,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Elyria, OH 44035
David R
Job Details: 10/14/2021
"Doors still need replaced when they arrive.Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.25 oz r134a, unit cooling, pressures good, op test ok; used 1 W10896689 (5/4 fitting), 1 W10895716 (8.5/6 fitting), 2 WPW10143759 (DRIER), and 2 W11506635 (Coupler) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM00
Near Brook Park, OH 44142
Manny
Job Details: 10/14/2021
"Replaced evap harness, monitor unit for 10 mins, opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE28GSKSS
Near Painesville, OH 44077
Dan H
Job Details: 10/14/2021
"Customer complaint that fresh food section lights are dim and do not turn on when left door is opened, confirmed , switches are working and have already been replaced by another company, unit needs new control; ordrng 1 WR55X37006 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Fairport Harbor, OH 44077
Dan H
Job Details: 10/14/2021
"Customer complaint that user interface turns on by itself, ran diagnostics no error codes found, washer is on its own dedicated circuit with nothing else plugged into outlet, unit needs new user interface and an exorcist , called whirlpool safety, customer does not want repair ; ordrng 1 WPW10560118 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Shaker Heights, OH 44120
Corina B
Job Details: 10/14/2021
Replaced the burner head. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44104
Corina B
Job Details: 10/14/2021
CC that the filter will not come out. Filter came out. Replaced the filter. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 10/14/2021
"Customer complaint that unit is not making ice and lights do not come on immediately, ran diagnostics no ice maker error codes, ice maker harvested, unit needs new control , customer does not want repair at this time ; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.975662
Near Shaker Heights, OH 44120
Joe O
Job Details: 10/14/2021
Cc: long dry timesFound unit has good heat and air flow. Unit functioning as designed. Needs venting cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Dan H
Job Details: 10/14/2021
"New door has wire harness is foamed in place and cannot be connected to harness in cabinet and unable to run water line through, reordering door; ordrng 1 W11435344 (Door)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF2
Near Cleveland, OH 44105
Joe O
Job Details: 10/14/2021
"Cc: no iceFound no water coming from dispenser. Found water filter not seated correctly. Reseated water filter. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Painesville, OH 44077
Dan H
Job Details: 10/14/2021
"Customer complaint that unit stopped making ice, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Mayfield Heights, OH 44124
Joe O
Job Details: 10/14/2021
Cc: freezer door not sealingFound screw in slide sticking out not allowing slide to roll all the way back. Tightened screw. Door closing
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190FZ3
Near Rock Creek, OH 44084
Dan H
Job Details: 10/14/2021
"Installed new case and bottom, op test good"
We serviced a
MAYTAG DRYER
Model MGD7000XW1
Near Mayfield, OH 44143
Joe O
Job Details: 10/14/2021
Cc: loud noiseFound squealing noise when started. Found pulley and rollers worn. Replaced dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Jason N
Job Details: 10/14/2021
"Cc unit not starting cyclesCustomer stated he has to press start button several times to get to start. Ran diagnostics, found code f2e1 for stuck button. Ran auto test, all functions passed. Started normal cycle, sensing and filling, then switched over to wash. Cannot find any issues with unit at this time. Had customer start a normal load. Looks like he may be holding button too long, and inadvertently canceling cycles. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Solon, OH 44139
Corina B
Job Details: 10/14/2021
CC that the unit is making ice slowly. Replaced the ice maker. Opt test ok
We serviced a
AMANA REFRIGERATOR
Model BX22S5W
Near Chagrin Falls, OH 44023
Corina B
Job Details: 10/14/2021
"CC that the unit is not turning on. Confirmed. Found the wire connections to the cord are broken. Spliced the wires together, unit turned on. Opt test ok. Advised cust to replace the plastic waterline with a braided flex or copper."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Bedford, OH 44146
Corina B
Job Details: 10/14/2021
CC that there is moisture coming off the ff door. Advised cust to keep the mullion rail on all year. Checked temp ff 40* Fz 3*. . Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEB00
Near Roaming Shores, OH 44084
Dan H
Job Details: 10/14/2021
"Customer complaint of ice build up on freezer section floor and door will not open or close completely , confirmed, found left side freezer drawer track not extending completely and evaporator drain tube clogged, unit needs new drawer tracks and evaporator drain tube cleared; ordrng 1 WPW10397636 (Track) and 1 WPW10397635 (Trac rh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Maple Heights, OH 44137
Corina B
Job Details: 10/14/2021
"CC that the unit does not spin the clothes out, ul comes up. Ran a drain and spin, bearings sound good. Ran diag no codes. Ran a CO test. Advised cust to run 6-8 bath towels and 1-2 tablespoons of he detergent. If it keeps happening will need a main control and rps sensor. Control is nla. ; ordrng 1 WPW10178988 (Rps) and 1 W10284166 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Jefferson, OH 44047
Dan H
Job Details: 10/14/2021
"Customer complaint that ice maker makes too much ice, confirmed, unit needs new ice maker ; ordrng 1 241798231 (Ice maker)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Painesville, OH 44077
Jason N
Job Details: 10/14/2021
"Cc unit bulb assembly rustedCustomer hasnt received parts yet but wanted to inspect first anyway. Customer stated her son tried to change the bulb for her and stated he couldnt get the bulb in the socket due to it being all rusty. Found no rust under unit or around bulb assembly, some slight discoloration around socket. Customer does not have another bulb, will have to wait on parts to arrive. Customer will call to reschedule once she has the parts.; saved tckt"
We serviced a
GE DRYER
Model Pfds450el2ww
Near Painesville, OH 44077
Jason N
Job Details: 10/14/2021
"Installed drum parts. Ran dryer op test, no abnormal noise heard, good heat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVS00
Near Willoughby, OH 44094
Corina B
Job Details: 10/14/2021
Replaced the valve and the housing. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Madison, OH 44057
Dan H
Job Details: 10/14/2021
"Customer complaint of squealing noise, confirmed, unit needs new belt, installed new belt, op test good ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Chardon, OH 44024
Joe O
Job Details: 10/14/2021
Ins ice maker. Cycled. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Middlefield, OH 44062
Joe O
Job Details: 10/14/2021
"Cc: not working, error codeFound error code f6e2(communication error) f2e1(stuck key). Needs control and ui; ordrng 1 W11162441 (console) and 1 W11162440 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Painesville, OH 44077
Brian M
Job Details: 10/13/2021
"Cc unit not spinning out properly and not working properly Found gearcase to be leaking oil, clutch damaged and actuator arm free moving Needs gearcase, clutch abs actuator ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Geneva, OH 44041
Joe O
Job Details: 10/13/2021
"Cc: fills, will not agitateFound error code f7e5(motor fault). Found actuator arm slipped out. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Mentor, OH 44060
Joe O
Job Details: 10/13/2021
"Cc: intermittently not drainingFound error codes 26(out of balance, ended cycle) 7(max fill) 14(lid lock failure) 23(critical lid lock failure) 11(clock monitor). Entered service mode. Tested components. Found lid lock is functioning. Unit is spinning and draining. Pressure sensor is functioning. Unit is well balanced. Could not duplicate issue. Unit functioning as designed. Advised customer if unit goes out of balance it can and will shut unit down, leaving wet clothes. Advised customer to pause and adjust clothing if unit goes out of balance. Op test okBuilt estimate for control. Advised if issue continues they will need a control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model MT4155SPB4
Near Garfield Heights, OH 44105
Corina B
Job Details: 10/13/2021
CC that the unit does not heat. Confirmed. Found the magnetron buzzing. Unit is non repairable.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Maple Heights, OH 44137
Corina B
Job Details: 10/13/2021
"CC that the unit is not working. Confirmed. Checked the power at the control to the pump and motor, 120 volts. Replaced the pump and motor from t/s. Opt test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Painesville, OH 44077
Dan H
Job Details: 10/13/2021
"Installed new sump assembly and control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond Heights, OH 44143
Brian M
Job Details: 10/13/2021
Installed control ran test cycle no good sump not running Installed sump assembly ran test cycle sump running but now not getting water Found customers water supply to be restricted Advised on different water hookup Customer hooked dishwasher to different supply hookup ran test cycle OP Test Ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near LaGrange, OH 44050
Marie V
Job Details: 10/13/2021
Replaced control board. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near LaGrange, OH 44050
Marie V
Job Details: 10/13/2021
Cc that the unit is making a noise very loud at the end of the cycle. Called tech line spoke with Steve he said that it sounds like the cam and pulley are not fully engaging or that the basket is going at a faster speed causing the cam to jump over and make the noise. Unit will need new motor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ravenna, OH 44266
Corina B
Job Details: 10/13/2021
"Replaced the fan, evap cover, drain pan and fan cover. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Ravenna, OH 44266
Corina B
Job Details: 10/13/2021
Replaced the seal kit. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Ridgeville, OH 44039
David R
Job Details: 10/13/2021
"Cc unit not locking. Or intermittently not locking. Replaced latch, W11394572 , had one on truck. Not t/s item. Ran diagnostics and normal cycle. Good. Op test ok."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Olmsted Township, OH 44138
David R
Job Details: 10/13/2021
Replaced friction sleeves. Tested. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near South Euclid, OH 44121
Brian M
Job Details: 10/13/2021
"Cc unit not washing Cc unit not washing Found sump assembly just humming no pressure being made Needs sump assembly ; ordrng 1 WPW10605058 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model TGG222VDB0
Near Olmsted Falls, OH 44138
David R
Job Details: 10/13/2021
"Cc unit not lighting or not staying lite. Found ignitor cracked and will need replaced. Looked on truck and last one I had was cracked. Customer called their warranty, waiting on approval. As of now customer only paid SVC, will call back into office and let us know whats going on. Do not order.; ordrng 1 12400035 (Ignitor kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXST03
Near Mentor, OH 44060
Joe O
Job Details: 10/13/2021
"Cc: frosting in freezer section, not cooling properlyOhmed out heater from adc found heater and bimetal good. Needs adaptive defrost controlCustomer does not want to repair at this time; ordrng 1 WPW10366605 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near North Olmsted, OH 44070
Manny
Job Details: 10/13/2021
Replaced freezer led module opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD
Near Cleveland, OH 44103
Brian M
Job Details: 10/13/2021
Cc ice wont stop making Found icemaker arm not functioning properly Needs icemaker PArt showed not in stock Office to schedule ; ordrng 1 243297613 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 10/13/2021
Cc that is taking too long to make ice. Took temps 0* on freezer and 36* on fresh food section and 3* inside ice maker. Ran diag for ice maker E2 motor lost position. Unit will need new ice maker. ; ordrng 1 W11483245 (Ice maker)
We serviced a
AMANA WASHER
Model NTW4605EW0
Near North Royalton, OH 44133
Marie V
Job Details: 10/13/2021
"Cc that the unit does not spins the clothes. Ran diag found error code of f5e1 lid switch fault. Replaced lid lock , tested unit. Tilted to verify cam and found oil. Unit will need new gearcase cam and belt.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44102
Manny
Job Details: 10/13/2021
"Cc broil comes on and then off, ran broiler for 20 minutes no issues found, unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB02
Near Cleveland, OH 44144
Manny
Job Details: 10/13/2021
Cc unit not cooling also stated tha he unplugged the unit and plug it in then start working for a day or 2 then nothing. Found Start device defective replaced using 8201786 t/s; used 1 8201786 (STARTER) from stock
We serviced a
GE REFRIGERATOR
Model GZS22IYNBHFS
Near Ravenna, OH 44266
Corina B
Job Details: 10/13/2021
"Replaced the fan, control and led light. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Columbia Station, OH 44028
Angel
Job Details: 10/13/2021
"Replaced evacuated system, replaced compressor and filter drier, did a vacuum in system with a 28inch vacuum, recharged unit with 5.50oz of r134 asked customer to wait at least 24hrs for proper cooling. Opt test ok."
We serviced a
WHITE-WSTINGHSE FREEZER
Model FU211LRW5
Near Willoughby, OH 44094
Joe O
Job Details: 10/13/2021
Cc: door not opening after gasket repairFound customer had too much Vaseline on the gasket not allowing the seal to be broken. Cleared gasket. Op test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IS0
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/13/2021
"Cc: not making iceCould not get proper information on refrigerator. Spoke with BJ, decided we cannot get correct Information to service the refrigerator. advise customer to contact Electrolux factory svc for ice maker."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Strongsville, OH 44149
Angel
Job Details: 10/13/2021
"Cc that unit is leaking to the front of the RC compartment. Verified and confirmed found a service pointer on this issue the customer will need service pointer kit W11457241 to fix issue. Called BJ to verify if parts were covered, Opt test ok.; ordrng 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Kent, OH 44240
Corina B
Job Details: 10/13/2021
Replaced the door. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Brecksville, OH 44141
Marie V
Job Details: 10/13/2021
Took POP. Cc that the unit is leaking. Confirmed. Unit is leaking at the gasket on pump assembly. Will need to be replaced. ; ordrng 1 W10861526 (Motor assembly)
We serviced a
KENMORE DRYER
Model 110.62996101
Near Kent, OH 44240
Corina B
Job Details: 10/13/2021
"CC that the unit is not heating. Unit is in a garage. Checked the fuses, good. Checked the heater, good. Checked the terminal block, good. Will need a motor. ; ordrng 1 279787 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.977217
Near Avon, OH 44011
Angel
Job Details: 10/13/2021
Cc that unit is squeaking when running. Confirmed started squeaking when running will need pulley replaced. Replaced pulley and cleaned out of interior of drier all other parts looked in good condition. Tested unit and no more squeaking. Opt test ok. ; used 1 279640 (PULLEY-IDR) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44105
Marie V
Job Details: 10/13/2021
"Replaced right hand side door, op test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/13/2021
"Strike did not needed hinges just need it to be pop in place,also replace latch cause old one was broken,opt test ok"
We serviced a
GE DISHWASHER
Model GDT580SMF2ES
Near Berea, OH 44017
David R
Job Details: 10/13/2021
"Cc drain pump not working. Unit is hard to get out. Will need to take all legs down in order to slide out. Drain pump had debris inside, removed and found drain pump leaking. Ordering drain pump kit.; ordrng 1 WD19X25187 (Drain pump kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/13/2021
"Found drain pump clear ran diagnostic found error code f6e3 lost communication with acu to ui and error code f3e1; ordrng 1 W11029844 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Cleveland, OH 44105
Brian M
Job Details: 10/13/2021
Cc unit not spinning out clothes Found error for overload Ran auto test no issue tested suspension no issues Ran calibration Advised on load size
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44120
Manny
Job Details: 10/13/2021
"Replaced ice maker valve is good , found fill tube at ice maker flip upside down causing the ice maker not to fill all the way. Reset fill tube opt test ok, advise customer to allow the unit 24 hours to have a full bin"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Columbia Station, OH 44028
David R
Job Details: 10/13/2021
"Customer already replaced parts before we came out. Called techline, forgot to grab reference number. Chris from whirlpool techline. Ordering parts needed; ordrng 1 WP12642303WD (Brace crisper) and 4 WP67005864 (Slides)s"
We serviced a
WHIRLPOOL DRYER
Model GEQ9800LW1
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 10/13/2021
"Found no issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Warrensville Heights, OH 44128
Brian M
Job Details: 10/13/2021
Cc panel went crazy Ran diagnostics found error f2e1 miscommunication Ran UI test no issue found Ran auto test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Columbia Station, OH 44028
David R
Job Details: 10/13/2021
Replaced FZ light. All lights good and working. Op test ok.
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/13/2021
Installed sensor ran test bake unit reached temps then slowly got cooler Ran several more test bakes and unit will not heat past 310 at this time Needs control but dont know what board controls what will need both ; ordrng 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near University Heights, OH 44118
Manny
Job Details: 10/13/2021
"Replace light housing have 120V before putting the light in after light is in socket voltage drops to 0.13V talk to bj he said could be a control issue but we just replaced the control on last visit. Bj advise calling wpl techline, Contacted wpl techline talk to Ed.he recommended replacing the control since the voltage is dropping ordering main control; ordrng 1 W10892389 (Main control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44108
Joe O
Job Details: 10/13/2021
"Cc: not spinningFound error code f7e1(basket speed fault) f5e2(lid lock fault) f2e1(stuck key). Found unit is sensing basket speed. Ran manual spin. Found motor is spinning. Checked under unit. Found gearcase leaking oil. Found belt slipped off pulley. Needs gear case, and beltCustomer stated they was advised it was under warranty. Advised we would need to collect svc and get. A dispatch with authorization. Customer refused to pay service. Office to contact; ordrng 1 W11454734 (Gear case) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ0
Near Avon, OH 44011
Gabriel P
Job Details: 10/13/2021
Found loose connector on blower fuse
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 10/13/2021
Found no issue opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Wellington, OH 44090
David R
Job Details: 10/13/2021
"Cc unit display will not let them do certain options or tone will come on by itself even when no washing. Turned knob and either skipping options or going in different directions. Unit did let me go into diagnostics, ran test 51/52. All functions working. Will need UI. Gave customer estimate, customer paid SVC only, do not order parts.; ordrng 1 W11112656 (Ui console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Wellington, OH 44090
David R
Job Details: 10/13/2021
Replaced actuator. Ram test most diagnostics and calibration. Good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Oberlin, OH 44074
David R
Job Details: 10/13/2021
"Cc same error codes. Took off kick plate to diagnose and found float switched chewed up by a mouse. Causing error code. Replaced float switch. Tested, good, ran diagnostics. Good. Let customer know, called whirlpool TJ. Documented. Unit test good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Oberlin, OH 44074
David R
Job Details: 10/13/2021
"Went over what other tech from different company diagnosed. Has more problems to it. New agitator will not go on because splines on gearcase are stripped all the way down. Spammer nut holding down gearcase is corroded and cannot be taken off. Will need a new basket, tub assembly with new gearcase and parts that come with it. Listed whats needed.*** 3 job count *** requesting double labor ; ordrng 1 W10554251 (Basket assembly) and 1 W10371566 (Tub) and 1 WP8533928 (Screw) and 1 WPW10215093 (Filter) and 1 W11454741 (Gearcase) and 1 WP21366 (Spammer nut)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Painesville, OH 44077
Dan H
Job Details: 10/13/2021
"Installed new lid lock, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Painesville, OH 44077
Dan H
Job Details: 10/13/2021
"Customer complaint that unit is making funny noises, heard squealing in bearing, and found rotor cracked , unit needs new rotor and bearings, customer does not want repair ; ordrng 1 280146 (Rotor) and 1 W10435302 (Bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WFC8090GX0
Near Painesville, OH 44077
Dan H
Job Details: 10/13/2021
"Customer complaint of f8e1 error, confirmed, found good flow to valve, valve barely opening, unit needs new valve, customer does not want repair at this time; ordrng 1 W11260769 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model DG312
Near Painesville, OH 44077
Jason N
Job Details: 10/13/2021
"Cc unit clicking but then shuts down and doesnt heatRan dryer op test, good power to ignitor, glowing, but shuts down. Unit needs gas valve coils. Replaced using truck stock. Re ran dryer test, good ignition and flame, let cycle for 5 cycles. Op test good. ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Dan H
Job Details: 10/13/2021
"Customer complaint that unit is not cooling, found evaporator frozen solid, fresh food section temperature at 55 degrees, freezer section temperature at 16 degrees, evaporator fan is running, compressor and condenser fan are running, called whirlpool techline Joel , suggested replacing thermistor file number 7731981358, cleared evaporator, installed new thermistor ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
HOTPOINT WASHER
Model HTWP1400F2WW
Near Ashtabula, OH 44004
Dan H
Job Details: 10/13/2021
"Customer complaint that unit is not spinning, ran drain and spin cycle, unit spun, repeated, unit did not spin, unit started agitating in drain and spin when timer knob was touched, loud noise coming out of timer, unit needs new timer, customer does not want repair ; ordrng 1 WH45X22698 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE ELE
Model KERS303BSS0
Near Richmond Heights, OH 44143
Manny
Job Details: 10/13/2021
Replaced bake element set unit to bake and waited until the unit reached 350 degrees opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Ashtabula, OH 44004
Dan H
Job Details: 10/13/2021
"Customer complaint that unit will not wash on power blast and is not drying, started power blast cycle, unit filled, wash motor started, ran diagnostics test cycle found7-1(no heat) error code, unit completed test cycle, heater is working, unit needs new control, customer does not want repair at this time; ordrng 1 W11225084 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Conneaut, OH 44030
Dan H
Job Details: 10/13/2021
"Customer complaint of lf error, ran diagnostics found f8e1(long/no fill) error code, cold water barely entering unit, installed new valve, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Pepper Pike, OH 44124
Manny
Job Details: 10/13/2021
Found fill tube with a small pin hole causing the unit to leak when ice maker if filling. Ordering fill tube; ordrng 1 W11212166 (Fill tube)
We serviced a
MAYTAG RANGE
Model MES8800FZ
Near Madison, OH 44057
Dan H
Job Details: 10/13/2021
"Customer complaint that drawer is off track, confirmed, found drawer not mounted on one side, mounted drawer on tracks, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Amherst, OH 44001
Gabriel P
Job Details: 10/13/2021
Found hose kink correct issue also customer needed some help organizing shelf also wants me to explain her how she should use unit explain opt test ok
We serviced a
GE REFRIGERATOR
Model GTH21SBXASS
Near Mentor, OH 44060
Jason N
Job Details: 10/13/2021
"Cc unit leaking water, product freezing Customer stated unit leaks out of bottom of ff section, veggies are getting frozen condensation on them. Found condensation buildup in both ff and freezer sections. Ff door is drooping on the right side leaving a large gap, pulling in a lot of warm air. Found door hinge bracket is bent downward. Hinge bracket need replaced. Part (WR13X10457) is nla for this unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 10/13/2021
"Cc unit needs power cycled every weekCustomer stated unit will go dead once a week, no lights or functions. If they power cycle the unit, unit will start back up and will run fine. Checked various functions, all working at this time. Based on customer concern, sound like a power supply board issue. ; ordrng 1 WPW10624574 (Power supply board) and 1 W10804160 (Driver board)"
We serviced a
WHIRLPOOL DRYER
Model wed6400sw1
Near Aurora, OH 44202
Jason N
Job Details: 10/13/2021
"Cc unit making noise when in cycleRan dryer op test, verified noise. Pulled unit apart, found belt idler pulley bearing worn. Will need replaced. Replaced using truck stock part. Slight modification needed to pulley to avoid scrapping on drum, drum seems to be slightly out of round. Retested, no abnormal sounds, good heat. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEM4
Near Aurora, OH 44202
Jason N
Job Details: 10/13/2021
"Installed inlet valve. Ran ice maker test cycle. Ice maker indexed properly, filled mold with water. Op test good."
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSS48MHX00
Near Moreland Hills, OH 44022
Jason N
Job Details: 10/13/2021
"Cc unit leaking condensation and making loud noise intermittently Customer showed video of noise form unit. Sounds like evaporator fan motor. Turned cooling off to unit, turned back on, verified fan motor bearings are worn, noise reduced once fan gets up to speed. Unit needs evaporator fan motor. Found condensation in ff section, door is not sealing on closed position, no interference. Door spring is too weak to pull door in tight to cabinet. Door springs (2004567) are nla for this unit. Advised customer. Tilted unit back slightly to allow door to gravity close more. Found scratches on trim panel next to unit"
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW06
Near Kent, OH 44240
Corina B
Job Details: 10/13/2021
CC that the door does not lock. Confirmed. Found the lock hitting the right side of the freezer liner. Bent the lock inward. Opt test ok