We serviced a
GE REFRIGERATOR
Model GTS22JCPCRWW
Near Cleveland, Ohio 44102
Dan
Job Details:
05/17/2017
Customer complaint that unit is not making ice, found a piece of ice jamming ejector fingers, removed, force cycled ice maker, ice maker did not cycle, ice maker receiving 120vac, unit needs new ice maker ; ordrng 1 WR30X10093 (icemaker asm), schdld next appmnt for 5/23 TUE !,
We serviced a
WHIRLPOOL RANGE
Model MER6872BAQ
Near Ashtabula, Ohio 44004
Arthur V
Job Details:
05/17/2017
Upon arrival unit unplugged. Plugged in no errors. Cust states he was getting a f6 and a f5 error code. Both have to do with latch lock assy's. (double oven) set both ovens to 350° both ovens started heating with no failure. Put pans on cooktop and heated both ( cust mainly uses top cooktop and seldom uses oven ). Unit heated both pans with no failures. Suspect control but unit working without failures at this time Could not duplucate issue. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Roaming Shores, Ohio 44085
Arthur V
Job Details:
05/17/2017
Found latch failed. Replaced latch assy. Op test good. Re calibrated. Passed. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS2
Near Roaming Shores, Ohio 44084
Arthur V
Job Details:
05/17/2017
Replaced control with display. Op test good ; Job Cmpltd,
We serviced a
WED86HEBW0 WHIRLPOOL
Model DRYER
Near South Amherst, Ohio 44001
Paul H.
Job Details:
05/17/2017
Found thermal fuse open, replaced from t/s, customer replaced flexible venting with semi-rigid venting while I made repair, tested unit afterwards, op test ok.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD9400SW2
Near Aurora, Ohio 44202
Robert A.
Job Details:
05/17/2017
Complaint of intermittent squeak, checked rollers, pulley, and felt bearings, good, ran unit with and with out heat, unable to duplicate, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WRF989SDAM03 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, Ohio 44053
Paul H.
Job Details:
05/17/2017
Applied extra sealer to IM-liner junction, we'll see if this fixes it, customer not home, did not have health aid sign; Job Cmpltd
We serviced a
JENN-AIR RANGE
Model JES9800CAB00
Near Burton, Ohio 44021
Robert A.
Job Details:
05/17/2017
Found only a few keys responding, reset connections, ng, needs panel, unable to fully test, clock dim, needs control; ordrng 1 W10239347 (panl-cntrl) and 1 WP8507P234 (CONTROL), , schdld next appmnt for 5/22 MON ! [**],
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
05/17/2017
Replaced slider, clutch, and rotor, ran unit, no more ratcheting, sounds good, op test ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSSA
Near Hambden Township, Ohio 44024
Robert A.
Job Details:
05/17/2017
Found adjusters broken, replaced, checked sump, found chopper blade broken, replaced, cleared sump, ran unit, good water flow, op test ok; used 1 W100083957V (CHOPPER BLADE), and 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job complted
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
05/17/2017
CC of vibration and off balance, ran rinse and spin with 6 large towels, vibration observed was normal, unit is on a floor that is open beneath, recommended dampening pads; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Brimfield Township, Ohio 44240
Tim G.
Job Details:
05/17/2017
Customers complaint is that the unit has a burning odor when running. Tested unit and noticed an abnormal odor when running. Found that the customer is staining wood in the attached garage that leads into the laundry room. Open unit up and found no signs of lint. Found the cause of the odor was the staining process. Advised the customer that the odor will eventually go away on its own. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
05/17/2017
Replaced rollers, rack not dropping on its own now, op test ok; Job Cmpltd
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, Ohio 44044
Paul H.
Job Details:
05/17/2017
Replaced both door, lubed gaskets, good seal, op test ok.; Job Cmpltd,
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, Ohio 44118
Chad P.
Job Details:
05/17/2017
Cc complaint that unit not draining. Found shifter failed. Replaced. Calibrated and ran drain spin. Op test ok. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Cleveland, Ohio 44111
Chad P.
Job Details:
05/17/2017
Found hot and cold reversed. Corrected. Op test ok. No need to contact techline. ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, Ohio 44149
Chad P.
Job Details:
05/17/2017
If unit is being intermittent with water level and control passes water level test control will need to be replaced. If control is replaced and operations are the same, operations are normal.
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
05/17/2017
Found valve chattering and water spraying at disp. Reduced water flow to unit. Op test ok. ; Job Cmpltd,
We serviced a
JED8230ADB16 JENNAIRE
Model COOK TOP
Near Brecksville, Ohio 44141
Chad P.
Job Details:
05/17/2017
Installed switch. Op test ok. ; Job Cmpltd
We serviced a
KTRP20KDAL04 KITCHENAID
Model REFRIGERATOR
Near Parma, Ohio 44134
Chad P.
Job Details:
05/17/2017
Installed fan assy. Op test ok. ; Job Cmpltd
Near Brimfield Township, Ohio 44240
Tim G.
Job Details:
05/17/2017
Whirlpool electric dryer WED4800BQ1, Customers complaint is that the unit has a burning odor when running. Tested unit and noticed an abnormal odor when running. Found that the customer is staining wood in the attached garage that leads into the laundry r
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, Ohio 44107
Brian B
Job Details:
05/17/2017
Replaced i/m. Cycled in diag. I/m cycled and filled. Optest ok..; Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Lakewood, Ohio 44107
Brian B
Job Details:
05/17/2017
Ran rinse and spin with clothes. Ran co test cycle. All functions normal.. advised customer that some vibration is normal. Optest ok.; Job Cmpltd,
We serviced a
GSS26C5XXY00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, Ohio 44145
Brian B
Job Details:
05/17/2017
Replaced freezer door. Set controls. Tested auger and i/m. Optest ok.; Job Cmplt
We serviced a
GTUP240GM6WW GE
Model WASH/DRY COMBO
Near Bay Village, Ohio 44140
Brian B
Job Details:
05/17/2017
Remived washer assembly from cabinet. Replaced listed parts. Ran test cycle. Optest ok.; Job Cmpltd
We serviced a
GB2FHDXWQ02 WHIRLPOOL
Model REFRIGERATOR
Near Madison, Ohio 44057
Corina H
Job Details:
05/17/2017
Fz 10 ff 50 ran diag checked the defrost 485 watts. Will need a new main board. Replaced the main board from t/s. Optest ok. Brought the core back for return. ; used 1 WPW10503278
We serviced a
FGF368GMB FRIGIDAIRE
Model RANGE
Near Mentor, Ohio 44060
Corina H
Job Details:
05/17/2017
CC that 3 of the burners are not burning. Every burner is sparking. Found the covers were not seated correctly on the burners. Advised cust to have the covers seated properly. Optest ok.
We serviced a
MHWE300VW00 MAYTAG
Model WASHER
Near Madison Township, Ohio 44057
Corina H
Job Details:
05/17/2017
Replaced the water valve. Ran a quivk wash. Optest ok.
We serviced a
MTX14CYBBRWW RCA
Model REFRIGERATOR
Near Mentor, Ohio 44060
Corina H
Job Details:
05/17/2017
Im not making ice. Checked the water pressure is good. Fz 10.8 ff 39 will need a new im. Called GS to order an im.
We serviced a
KDTE104EBS2 KITCHENAID
Model DISHWASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
05/17/2017
CC that the dw is leaking from the left front. Technical Service Pointer #: W10914584A to replace the side rails. Called GS to order the left and right side rails. ; ordrng 1 W11048934 (TRACK LEFT) and 1 W11048936 (TRACK RIGHT)
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Kirtland, Ohio 44094
Corina H
Job Details:
05/17/2017
CC that the dw is leaking. Found the diverter is leaking. Will need a new sump and motor. Talked to GS to order a new sump and motor.; ordrng 1 W10902372 (SUMP AND MOTOR)
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
05/17/2017
Found the middle wash arm manifold clip is broken. Called GS to order a manifold. ; ordrng 1 WPW10571949 (manifold)
We serviced a
MVWB800VQ0 WHIRLPOOL
Model WASHER
Near Cleveland, Ohio 44124
Jeff M
Job Details:
05/17/2017
The unit bearings are getting very loud starting to slightly leak and inner drum is giving me issues wont come out also the hinge for the door doesn't allow the boor to slow fall. Parts needed for the repair stater rotor sensor bearings hinge left hinge right and hub assembly; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (HUB) and 1 WPW10141681 (HINGE R) and 1 WPW10141682 (HINGE L) and 1 WPW10178988 (SENSOR) and 1 WPW10419333 (STATOR),
We serviced a
JVM7195EF1ES GE
Model MICROWAVE
Near Brook Park, Ohio 44142
Chad P.
Job Details:
05/17/2017
Found unit running but not heating. Put watt meter on unit. Ran unit for one minute at 50% power. Watts cycling from 300 to 70. Low side checks good. High side has power. Needs mag and diode replaced.
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near MIDDLEBRG HTS, Ohio 44130
Chad P.
Job Details:
05/17/2017
Found latch not accepting striker. Adjusted several times. Op test no good. Needs latch replaced. ; ordrng 1 WPW10653840 (LATCH)
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lakewood, Ohio 44107
Brian B
Job Details:
05/17/2017
Cc that machine wont spin. Ran diag. F8E1 code. No fill, long fill... ran manual diag. Hot and cold are working. Ran agitate and spin. Machine making loud bearing noise. Checked lower components.. removed belt and spun motor. Motor bearings have failed. Will need new motor
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
05/17/2017
Complaint that the unit leaks from underneath. Checked unit over checking all hoses and connections to find good checked the valve and dispenser asm and found the dispenser asm cracked causing the leak. Unit needs valve/dispenser asm. ; ordrng 1 W11085642 (HOUSING ), schdld next appmnt for 5/22 MON !,
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
05/17/2017
Maytag OTR microwave MMV4205DS2, Replaced cooktop bulb, op test good on all settings.
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
05/17/2017
Maytag top load washer MVWX655DW1, Complaint that the unit leaks from underneath. Checked unit over checking all hoses and connections to find good checked the valve and dispenser asm and found the dispenser asm cracked causing the leak. Unit needs valve/
We serviced a
WHIRLPOOL SWASH
Model SFF1000CSA0
Near Bratenahl, Ohio 44108
Dan
Job Details:
05/17/2017
Installed new display, op test good ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Edgewood, Ohio 44004
Arthur V
Job Details:
05/17/2017
Found rollers faulty. Replaced roller kit. Op test good ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Edgewood, Ohio 44004
Arthur V
Job Details:
05/17/2017
Replaced control,water valves. Re calibrated unit. Tested in wash and spin passed both. Unit op test good ; Job Cmpltd,
We serviced a
ADMIRAL DRYER
Model AGD4675YQ3
Near Cleveland, Ohio 44102
Chris H.
Job Details:
05/16/2017
Customer complaint that unit is noisy and it tripped the gfi, advised unit shounldn,t be plugged into a gfi outlet, started unit on timed dry, rollers are good, pulley and belt are ok, unable to duplicate any noise issue, unit is operating as designed ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Cleveland, Ohio 44135
Chris H.
Job Details:
05/16/2017
Customer complaint that unit will advance past wash, ran diagnostics found long fill no fill and oversuds condition, cleared codes, ran service cycle, cold water valve is not opening, customer also had hot cold fill lines reversed, installed new valve from ts, op test good, bill to ; used 1 WPW10683603 (VALVE INLET ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2456GEQ
Near Cleveland, Ohio 44103
Dan
Job Details:
05/16/2017
Customer complaint that unit will not switch from crushed to cubed ice, found ice bin lever missing cubed/crushed soleniod, reset ice bin, op test good ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.24722300
Near North Kingsville, Ohio 44030
Arthur V
Job Details:
05/16/2017
Replaced dogs,lid switch with screws and dispenser cup. Op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL3
Near Huntsburg, Ohio 44046
Robert A.
Job Details:
05/16/2017
Found a spoon under the float, removed, ran unit, ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Mayfield Heights, Ohio 44124
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit is not cleaning during the aqua clean. Customer was under the impression that the unit would clean on its own. Tech advosed the customer that with the aqua self clean that scrubbing will have to be done after the cycle that this unit is not designed to get up in heat burn the over spills to ash. Tech also advised customer that on page 12 of their owners manual that additional cleans may have to be done for stubborn soil. Customer states that they can not get down on their hands and knees due to age to scrub a stove. Called and spoke to at Kathy tech line sr# 7719066942 asking if there is anything that can be done to help the customer out. Per Kathy the unit has to be scrubbed before and after the cycle. Kathy did provide the Aqua clean number for further assistance 877-258-0808. Per kathy unit is working at normal op. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB755DE2
Near Burton, Ohio 44021
Robert A.
Job Details:
05/16/2017
Installed drum, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Mayfield Heights, Ohio 44124
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit is not cleaning during the aqua clean. Customer was under the impression that the unit would clean on its own. Tech advosed the customer that with the aqua self clean that scrubbing will have to be done after the cycle that this unit is not designed to get up in heat burn the over spills to ash. Tech also advised customer that on page 12 of their owners manual that additional cleans may have to be done for stubborn soil. Customer states that they can not get down on their hands and knees due to age to scrub a stove. Called and spoke to at Kathy tech line sr# 7719066942 asking if there is anything that can be done to help the customer out. Per Kathy the unit has to be scrubbed before and after the cycle. Kathy did provide the Aqua clean number for further assistance 877-258-0808. Per Kathy unit is working at normal op. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Westlake, Ohio 44145
Chris H.
Job Details:
05/16/2017
Customer complaint that unit is not making ice, removed bin found icemaker switch turned off, turned icemaker on and it began to cycle, adjuted water fill on icemaker, mold filled p, customer to monitor ; , Job Cmpltd,
We serviced a
GE DISHWASHER PORT
Model GHDT168V55SS
Near Westlake, Ohio 44145
Chris H.
Job Details:
05/16/2017
Customer complaint that units door latch is broken, confirmed, unit needs anew latch, spoke with gs ordering part ; ordrng 1 WD13X10058 (latch asm 30.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near North Ridgeville, Ohio 44039
Chris H.
Job Details:
05/16/2017
Installed bew water lines, op test good ; Job Cmpltd,
Near Mayfield Heights, Ohio 44124
Tim G.
Job Details:
05/16/2017
Whirlpool electric range WFE540H0ES0, Customers complaint is that the unit is not cleaning during the aqua clean. Customer was under the impression that the unit would clean on its own. Tech advosed the customer that with the aqua self clean that scrubbin Customer states that they can not get down on their hands and knees due to age to scrub a stove. Called and spoke to at Kathy tech line sr# 7719066942 asking if there is anything that can be done to help the customer out. Per Kathy the unit has to be s
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Olmsted Falls, Ohio 44138
Chris H.
Job Details:
05/16/2017
nstalled new suspension rods, op test ok ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon Lake, Ohio 44012
Dan
Job Details:
05/16/2017
Customer complaint that unit is not agitating right, found wash plate bolt loose again, wash plate teeth are stripped, unit needs new wash plate and bolt; ordrng 1 W10752187 (screw) and 1 W10902814 (WASH PLATE), schdld next appmnt for 5/22 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Bay Village, Ohio 44140
Dan
Job Details:
05/16/2017
Customer complaint that freezer section is not cooling properly and ice build up on floor of fresh food section, fresh food section temperature at 48 degrees, freezer section temperature at 9 degrees, good frost pattern on freezer section evaporator, found ice building up into freezer section evaporator fan, found fresh food section evaporator frozen solid around edges, adjusted fresh food section evaporator thermistor position per Technical Service Pointer #: W11092686 and cleared ice, op test good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH955AWS
Near Bay Village, Ohio 44140
Dan
Job Details:
05/16/2017
Customer complaint that door will not close, found latch/handle assembly physically broken, unit needs new latch/handle assembly; ordrng 1 WPW10130695 (latch32.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/24 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Euclid, Ohio 44132
Dan
Job Details:
05/16/2017
Customer complaint that led lights are not working, found freezer section light out, unit needs new freezer section led light; ordrng 1 WPW10515057 (light), schdld next appmnt for 5/19 FRI !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mayfield Heights, Ohio 44124
Tim G.
Job Details:
05/16/2017
Customers compliant is that the unit heats intermittently. Tested unit with a cup of water and found good heat several times and with any type of voltage or amp drop. Unit is vented to the outside properly. Pulled the panel and checked all connections to find good. After testing several times tech was not able to duplicate issue. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSH25MGWCBV
Near Beachwood, Ohio 44122
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit leaks water on the bottom of the ff section. Checked unit and found the evap drain pan cracked causing the leak and the drain frozen. Cleared drain and found the evap cover needs replaced due to damage from ice. ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11844 (cover evap asm ff), schdld next appmnt for 5/23 TUE !,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, Ohio 44139
Robert A.
Job Details:
05/16/2017
Recovered refrigerant, replaced evap, comp, drier and line, pulled 28"vac w/pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS04
Near Aurora, Ohio 44202
Robert A.
Job Details:
05/16/2017
Ran unit, can hear a sizzling sound, not heating, reset all connections, tested again, ng, talked w/jr, needs mag and invereter; schdld next appmnt for 5/22 MON ! [**],
Near Mayfield Heights, Ohio 44124
Tim G.
Job Details:
05/16/2017
Whirlpool OTR microwave WMH31017FS0, Customers compliant is that the unit heats intermittenly. Tested unit with a cup of water and found good heat several times and with any type of voltage or amp drop. Unit is vented to the outside properly. Pulled the p
We serviced a
WHIRLPOOL RANGE
Model KOSE500ESS01
Near Cleveland, Ohio 44124
Tim G.
Job Details:
05/16/2017
Customers complaint is that the unit shut down during the self clean cycle. Found that the installer pryed the unit out and let the top panels off (see pics of damage and parts left off). Tech bypassed the thermal fuse to get to open and found the TCO for bake and broil open. Unit will need the blower, thermal fuse and the TCO. Customer states that the unit is only two weeks old. Advised the customer that the service charge will still have to be paid and will be reimbursed when POP is shown. ; ordrng 1 W10861504 (blower. 100.41) and 1 WP4449751 (thrmst-fix. 67.84) and 1 WPW10545255 (fuse-thrml. 22.86), schdld next appmnt for 5/19 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM
Near Walton Hills, Ohio 44146
Tim G.
Job Details:
05/16/2017
Complaint that the unit leaks. Checked unit over (all seals) and found ok. No water hookup to test. Possible leak caused by install (leveling, adjusted to high causing the door to not seal) or excessive detergent being used. Unit ready for resale ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, Ohio 44139
Tim G.
Job Details:
05/16/2017
Installed new control and tested cooktop light function, op test good; Job Cmpltd
Near Beachwood, Ohio 44122
Tim G.
Job Details:
05/16/2017
GE SXS refrigerator PSH25MGWCBV, Customers complaint is that the unit leaks water on the bottom of the ff section. Checke unit and found the evap drain pan cracked causkng the leak and the drain frozen. Cleared drain and found the evap cover needs replace
Near Cleveland, Ohio 44124
Tim G.
Job Details:
05/16/2017
Whirlpool wall oven KOSE500ESS01, Customers complaint is that the unit shut down during the self clean cycle. Found that the installer pryed the unit out and let the top panels off (see pics of damage and parts left off). Tech bypassed the thermal fuse to
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, Ohio 44202
Tim G.
Job Details:
05/16/2017
Recovered unit and installed the evap and found the compressor not needed. Pulled and held a 28"vac for more than 15 minutes. Recharged system with 5.0oz of 134a. Found good heat on the discharge tube out of the compressor and a good frost pattern starting on the evap. Advised the customer to give the unit 12-24 hrs for proper cooling to take place. ; Job Cmpltd,
Near Solon, Ohio 44139
Tim G.
Job Details:
05/16/2017
Whirlpool OTR microwave WMH53520CS5, Installed new control and tested cooktop light function, op test good
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, Ohio 44202
Robert A.
Job Details:
05/16/2017
Installed c/b, panel, latch and harness, ran unit, op test ok; Job Cmpltd,
We serviced a
LER4434AQ0 WHIRLPOOL
Model DRYER
Near Westlake, Ohio 44145
Brian B
Job Details:
05/16/2017
Replaced broken front panel clips and door latch that customer had purchased.
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Westlake, Ohio 44145
Brian B
Job Details:
05/16/2017
Found door not closing tight causing door to pop open during cycle and to leak from corner. Found upper rack not engaged properly into side track. Removed and reinstalled upper rack . Rack now going in all the way and door closing tight. Ran test cycle. Optest ok.Yy; Job Cmpltd
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near Avon Lake, Ohio 44012
Brian B
Job Details:
05/16/2017
CC that machine is leaking. Found door gasket pulled out of channel on right side. Reinstalled and cleaned gasket. Removed pump top. Found broken chopper. Replaced from surplus stock. Ran test cycle. Optest ok; used 1 W10083957 (CHOPER) from stock, Job Cmpltd, saved tckt [SdLink\291407a.png], O-emld tckt [SdLink
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lorain, Ohio 44053
Brian B
Job Details:
05/16/2017
Machine would time down most of the way through the cool down and then voltage to timer motor would shut off but motor circuit still energized. Motor will continue to run indefinetly.. found orange wire not connected to high limit tsat on heater. This wire supplies L2 side of line to timer motor at end of cycle. Will not need new timer. Brought back timer for return to vendor.. ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
S136 JENNAIRE
Model RANGE
Near Lorain, Ohio 44053
Brian B
Job Details:
05/16/2017
Approx 25 yrs old. Checked top burners and oven. Working properly. Found downdraft blower not coming on. Failed switch. Open.. Part is NLA? 12200039 part #. Customer to be notified by warr co..; Job Cmpltd,
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Westlake, Ohio 44145
Brian B
Job Details:
05/16/2017
Checked temps.. 37 ff.... 2 frz... CC that auger is not working... reset connectors on top hinge and UI board. Auger started working. Optest ok..; Job Cmpltd
We serviced a
KOCE500ESS01 KITCHENAID
Model MICRO OVEN
Near Westlake, Ohio 44145
Brian B
Job Details:
05/16/2017
Oven starts heating and when temp reaches 295 or 300, oven light turns on and elements turn off. Display shows oven still in bake mode and preheating. Checked blower and venting system. Checkes ok. Door switch checks ok. Will need new app manager board. R/s per cust req.; ordrng 1 WPW10777215 (CONTROL)
We serviced a
KSSS42QMB01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, Ohio 44120
Chad P.
Job Details:
05/16/2017
Found unit running and not cooling in both sections. Evap only sweating a tiny bit. Comp is running. Unit in 18 in vac. Found exchanger leaking in the cab. Needs comp, exchanger and evap replaced. Cfc tech only. Two man job. Built it. Also, i.m. Optics failed. Needs replaced.
We serviced a
MDB8959SAS0 MAYTAG
Model DISHWASHER
Near Strongsville, Ohio 44136
Chad P.
Job Details:
05/16/2017
Found control panel not responding. Leds out on console. Needs control panel replaced. ; ordrng 1 WPW10475780 (CONTROL PANEL, SS)
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, Ohio 44149
Chad P.
Job Details:
05/16/2017
Tightened freezer handle. Op test ok. ; Job Cmpltd
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Olmsted Falls, Ohio 44138
Chad P.
Job Details:
05/16/2017
Reset and calibratied unti. Ran normal wash. Aded loop to drain line under sink. Op test ok. ; Job Cmpltd,
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Strongsville, Ohio 44149
Chad P.
Job Details:
05/16/2017
No stored faults. Ran service test mode and calibration. Ran unit with a load. Operations are normal. ; Job Cmpltd,
We serviced a
EWMED65HIW0 ELECTROLUX
Model DRYER
Near Cleveland, Ohio 44102
Chad P.
Job Details:
05/16/2017
Installed motor and blower assy. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE3
Near Parma, Ohio 44129
Chris H.
Job Details:
05/16/2017
Installed new user interface, op test good, have auth number for parts and labor ; Job Cmpltd,
Near Reminderville, Ohio 44202
Tim G.
Job Details:
05/16/2017
Whirlpool SxS refrigerator GSS26C4XXY00, Recovered unit and installed the evap and found the compressor not needed. Pulled and held a 28"vac for more than 15 minutes. Recharged system with 5.0oz of 134a. Found good heat on the discharge tube out of the co
We serviced a
LXR5432KQ0 WHIRLPOOL
Model WASHER
Near MENTOR ON THE, Ohio 44060
Jeff M
Job Details:
05/16/2017
Wash machine will not spin and drain I found the lid switch broken I jumped out the lid switch to test the machine the unit tested good I removed the jump estimate only customer will buy new
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Chester Township, Ohio 44026
Jeff M
Job Details:
05/16/2017
The unit is receiving power to the main control main control LED lights it's not turning on needs new main control; ordrng 1 W10914909
We serviced a
WED4915EW1 WHIRLPOOL
Model DRYER
Near Beachwood, Ohio 44122
Jeff M
Job Details:
05/16/2017
W9r6t9repl1 talked with Andrew gotten authorization number parts and labor see picture of the seal and handles broken; ordrng 1 W10877261 (HANDLE) and 1 W10906683 (SEAL)
We serviced a
JB968SOL2SS GE
Model COOK TOP
Near Munson Township, Ohio 44024
Jeff M
Job Details:
05/16/2017
Found the Center elements in the tri-elements blown open needs a new element front right that's est only customer needs to think about it; ordrng 1 WB30T10107 (element haliant 12 t),
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Solon, Ohio 44139
Jeff M
Job Details:
05/16/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB4949SDM2 MAYTAG
Model DISHWASHER
Near Brecksville, Ohio 44141
Jeff M
Job Details:
05/16/2017
I took the old dispenser apart reassembled the seal and spring unit tested good; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Parma, Ohio 44134
Jeff M
Job Details:
05/16/2017
Took temperatures of the fridge and freezer both are within range. I found that a plastic bag was between the cabinet and seal of the freezer door. I explained the customer that holds the gasket open a line moisture to get into the freezer causing frost buildup. Unit tested fine; Job Cmpltd,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Shaker Heights, Ohio 44122
Jeff M
Job Details:
05/16/2017
I ran the dryer for about 25 minutes the gas dryer vent every time the dryer tested good customers having any kind of drying issues it's due to poor venting. Fortunately the customer has the proper venting hooked up to the dryer but I has yet to be clean for over year customer needs to have the venting cleaned from dryer to the outside vent; Job Cmpltd,
We serviced a
MER5751BAQ MAYTAG
Model RANGE
Near WARRENSVL HTS, Ohio 44122
Jeff M
Job Details:
05/16/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Cleveland, Ohio 44109
Chris H.
Job Details:
05/16/2017
Installed new cooling fan, op test good; Job Cmpltd,
We serviced a
GE DRYER
Model GFDR270GH0WW
Near Concord Township, Ohio 44077
Arthur V
Job Details:
05/16/2017
Replaced drum assy. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, Ohio 44110
Chris H.
Job Details:
05/16/2017
Customer complaint that unit will not start or operate,started unit on normal wash, unit began to fill, found hot and cold lines reversed, corrected fill hoses, ran diagnostics cleared hot cold reverse code, unit is now operating as designed; Job Cmpltd,
We serviced a
WHIRLPOOL ICE MAKER
Model KUIS18NNXB0
Near Painesville, Ohio 44077
Arthur V
Job Details:
05/16/2017
Cust cleaned unit before arrival. Installed heater grid and cycled unit on. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
