Service History 1571 | Freds Appliance

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near WILOUGHBY HLS, Ohio 44094

Corina H

Job Details: 08/07/2017

CC there is plastic pieces breaking off in the drain hose. Removed drain hose, nothing in the drain hose. Ran diag f7e1 basket speed fault, .Basket will not spin free. Checked in between basket and tub, found the hub is broken in half. Will need a new hub. Called GS to order part. ; ordrng 1 W10528947 (hub), schdld next appmnt for 8/14 MON

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Olmsted Falls, Ohio 44138

Chris H.

Job Details: 08/07/2017

Customer complaint that unit will fill up with water and then do nothing, confirmed wash motor is not operating, ran codes non stored, checked wiring, have continuity to motor, control is not sending 120 volts to wash motor, unit needs a new main control, confirmed with bb ordeing part; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 8/14 MON

We serviced a

WRX988SIBM01 WHIRLPOOL

Model REFRIGERATOR

Near Independence, Ohio 44131

Dan

Job Details: 08/07/2017

Customer complaint of loud buzzing noise, ran service test mode, started compressor, condenser fan, fresh food section evaporator fan, freezer section evaporator fan, and air damper, no unusual noises heard, fresh food section evaporator and freezer section evaporator have good frost pattern, unit is operating as designed ; Job Cmpltd

We serviced a

KUDS30IVBS3 KITCHENAID

Model DISHWASHER

Near Garfield Heights, Ohio 44125

Dan

Job Details: 08/07/2017

Customer complaint that rinse start and cancle lights stay on dimly lit, confirmed, unit needs new user interface(blk); ordrng 1 WPW10250015 (user interface ), schdld next appmnt for 8/14 MON

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, Ohio 44053

Paul H.

Job Details: 08/07/2017

Water accumulating in RC, under difusser, noise is fan noise from ice buildup in FC, unit is having a defrost issue, forced a defrost, heater and bi-metal good, ordering ADC; ordrng 1 WPW10352689 (cntrl-elec),

We serviced a

MDE5500AYW DRYER

Model WHIRLPOOL

Near Lorain, Ohio 44052

Paul H.

Job Details: 08/07/2017

CC long dry times, adequate intake air, tumbling, checked heat, appropriately, unit has plastic venting, advised customer to replace immediately, recommend semi rigid at the least, also advised customer to have entire run cleaned out.; Job Cmpltd,

We serviced a

MVWB855DC1 MAYTAG

Model WASHER

Near Lorain, Ohio 44053

Paul H.

Job Details: 08/07/2017

Entered diagnostics, f0e5 off balance load, cleared, ran tests 10-14, all spins and agitates function correctly, no grinding observed, op test ok.; Job Cmpltd,

We serviced a

MFI2569VEM4 MAYTAG

Model REFRIGERATOR

Near South Amherst, Ohio 44001

Paul H.

Job Details: 08/07/2017

Replaced main board, programmed, op test ok.; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lorain, Ohio 44053

Paul H.

Job Details: 08/07/2017

Ran diagnostics, no errors, ran auto test, lower water levels than normal, clicking sounds customer has observed is latch clicking, even when unit is not in use, only common thread is ACU, ordering; ordrng 1 W11116592 (CNTRL-ELEC),

We serviced a

WMH31017FS0 WHIRLPOOL

Model MICROWAVE

Near Mayfield Heights, Ohio 44124

Jeff M

Job Details: 08/07/2017

The unit was operating correctly could not duplicate any issues; Job Cmpltd

We serviced a

JFC2089WEM6 JENNAIRE

Model REFRIGERATOR

Near Willoughby, Ohio 44094

Jeff M

Job Details: 08/07/2017

The unit was leaking. I found the drain was frozen i steamed the unit installed new part unit op tested good ; used 1 W10619951 (TUBE-DRAIN)

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Strongsville, Ohio 44149

Chris H.

Job Details: 08/07/2017

Customer complaint that unit has lost all cooling and functions, fridge is not running, pulled unit, remove back panel, power supply board smells burnt wasnt properly mounted,unit is getting proper power from wall, unit needs a new power supply board, confirmed with bb ordering part; ordrng 1 WPW10624574 (cntrl-elec), schdld next appmnt for 8/14 MON

We serviced a

WRF560SEYM00 WHIRLPOOL

Model REFRIGERATOR

Near Garfield Heights, Ohio 44125

Dan

Job Details: 08/07/2017

We serviced a

WTD910SAYE2 WHIRLPOOL

Model DISHWASHER

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 08/07/2017

Replaced diverter motor and diffuser, tested, unit operating properly, op test ok; Job Cmpltd,

We serviced a

GDT580SSF4SS GE

Model DISHWASHER

Near Avon, Ohio 44011

Paul H.

Job Details: 08/07/2017

Ran auto test, found pump and hose were not installed correctly, corrected and tested, op test ok.;

We serviced a

KRMF706EBS01 KITCHENAID

Model REFRIGERATOR

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/07/2017

Found filter not seated properly causing leakage, reseated and tested, good, leak resolved. Also found FC frosted on right side due to door improperly installed, corrected, cleard ice; Job Cmpltd

We serviced a

KUIS18PNZB1 KITCHENAID

Model ICE MAKER

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/07/2017

Ran a diagnostic test, recirc pump is not functioning, needs replaced, no other issues found; ordrng 1 W10908287 (RECIRC PUMP)

We serviced a

KSDB900ESS0 KITCHENAID

Model RANGE

Near Avon Lake, Ohio 44012

Paul H.

Job Details: 08/07/2017

Error f8e0, unable to sense fan speed, needs cooling fan assembly and HALL sensor, quoted part W11107275

We serviced a

KRFC704FSS00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Paul H.

Job Details: 08/07/2017

Replaced evap housing and thermistor, old housing had thermistor disconnected and tucked behind foam. part was in cust home upon arrival, tested unit, unit started cooling properly, op test ok; Job Cmpltd

We serviced a

MDB7749AWW1 MAYTAG

Model WASHER

Near Avon, Ohio 44011

Paul H.

Job Details: 08/07/2017

Ribbon cable is shorted causing some pads to not function, needs UI replaced, quoted: UI W10811149

We serviced a

KDHE404DSS0 WHIRLPOOL

Model DISHWASHER

Near Concord Township, Ohio 44060

Jeff M

Job Details: 08/07/2017

The unit will not run properly it'll run properly for 15-20 minutes and then drain out. And display a long drain code the drain hoses clear nothing is plugging the drain pump. unit needs a control and sensor; ordrng 1 W10866116 (CONTROL) and 1 WPW10705575 (SENSOR)

We serviced a

ED25PEXHB00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44128

Chad P.

Job Details: 08/07/2017

Installed closer. Op test ok.

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44139

Dan

Job Details: 08/07/2017

Customer complaint that unit is not dispensing water after filter replacement, confirmed, found valve not opening, valve recieving 120vac, applied 120 vac to valve, valve did not open, unit needs new valve; ordrng 1 WPW10341329 (VALVE), schdld next appmnt for 8/15 TUE

We serviced a

MSC21C6MFZ00 MAYTAG

Model REFRIGERATOR

Near Eastlake, Ohio 44095

Corina H

Job Details: 08/07/2017

CC that the water/ice dispenseper is leaking and a dent on the FF door. Found the door ice flap is not closing. And found a dent on the ff food. Will need a new ff door and adoor ice flap. Called GS to order parts. ; ordrng 1 LW10839084 (DOOR) and 1 W10889430 (DOOR ICE FLAP), schdld next appmnt for 8/14 MON

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS0

Near Cleveland Heights, Ohio 44118

Brian B

Job Details: 08/07/2017

Panel not responding. Found burned areas on control and burned connector. Will need new control and harness. Will give est. cust does not want to repair. Do not order parts.; , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDK03FTWH3

Near Cleveland, Ohio 44124

Robert A.

Job Details: 08/07/2017

Installed disp, ran diagnostic cycle, door opened, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

KENMORE RANGE

Model 790.96213400

Near Mentor, Ohio 44060

Robert A.

Job Details: 08/07/2017

Found left front element open, receiving 220vacAb to review and quote; ordrng 1 316224200 (LEFT FRONT ELEMENT),

We serviced a

WRS586FLDM01 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, Ohio 44060

Corina H

Job Details: 08/07/2017

CC that the augor motor is broken. Removed the ice bin and the coupling is missing a tooth and the seal is broken. Will need anew coupling and seal . Called BB to order parts. ; ordrng 1 WP2198628 (seal) and 1 WP2220458 (coupling), schdld next appmnt for 8/11 FRI

We serviced a

WRT518SZFM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44132

Corina H

Job Details: 08/07/2017

Steamed gasket out and use a thin coat of vasoline around the gasket. Optest ok.; Job Cmpltd

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near North Madison, Ohio 44057

Corina H

Job Details: 08/07/2017

pre id main control. Frost in ff evap. Cust is calling. Whirlpool to see about getting a replacement. They will be calling on monday

We serviced a

FGET3065PFC FRIGIDAIRE

Model WALL OVEN

Near Highland Heights, Ohio 44143

Corina H

Job Details: 08/07/2017

Replaced the control and the oven sensor. Heated the oven to 350* optest ok

We serviced a

JFC2089HES JENN-AIR

Model REFRIGERATOR

Near Beachwood, Ohio 44122

Dan

Job Details: 08/07/2017

Customer complaint that unit is not cooling , unit unplugged when tech arrived, plugged unit in, evaporator fan is running, compressor and condenser fan are running, compressor amp draw at 1amp damper opened, good frost pattern on evaporator, display shows freezer temperature is dropping, fresh food section temperature is rising(from 74 degrees to 90 degrees), unit needs new control and fresh food section thermistor; ordrng 1 12002355 (THERMISTOR) and 1 WPW10207861 (CNTRL), schdld next appmnt for 8/11 FR

We serviced a

MGR6775BDS WHIRLPOOL

Model RANGE

Near Solon, Ohio 44139

Dan

Job Details: 08/07/2017

Customer complaint that top oven is not heating, confirmed, ignitor not glowing, ignitor recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

WEG730H0DW0 WHIRLPOOL

Model RANGE

Near Solon, Ohio 44139

Dan

Job Details: 08/07/2017

Installed new cooling fan, op test good

We serviced a

GSD2100V35CC GE

Model DISHWASHER

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/04/2017

The unit is not draining I found the chopper blades inside the dishwasher were broken and completely clogged needs a new kit; ordrng 1 WD19X10038 (impeller kit asm),

We serviced a

WFE530C0EW WHIRLPOOL

Model RANGE

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 08/04/2017

I found the large heating element temp sensor has failed unit needs a new large heating element for the cooktop; ordrng 1 W10823727 (ELEMENT), schdld next appmnt for 8/11 FRI !, saved tckt [SdLink

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Brooklyn, Ohio 44144

Chad P.

Job Details: 08/04/2017

Found latch is working. Canceled cycle and reset control. Started not al wash 2x. Unit now working correctly. Op test ok. ; Job Cmpltd

We serviced a

WDF520PADM5 WHIRLPOOL

Model DISHWASHER

Near Bay Village, Ohio 44140

Chad P.

Job Details: 08/04/2017

Found upper sprayer not installed correctly. Corrected sprayer position. Ran normal wash and canceled. Ran service test mode no faults. Calibrated unit. Advised to use as normal. ; Job Cmpltd,

We serviced a

MEDB850YW0 WHIRLPOOL

Model DRYER

Near Cleveland, Ohio 44135

Chad P.

Job Details: 08/04/2017

Found thermal open. Ran timed dry with no heat. Unit did not heat. Ran timed dry with heat. Unit heated and cycled. Venting checks good. Op test ok. ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd, saved tckt [SdLink\295487a.png], saved tckt [SdLink

We serviced a

KBRA20EMSS00 KITCHENAID

Model REFRIGERATOR

Near Olmsted Falls, Ohio 44138

Chad P.

Job Details: 08/04/2017

Installed compressor. Charged unit. Op test ok.

We serviced a

WTW8000BW0 whirlpool

Model washer

Near Strongsville, Ohio 44136

Chad P.

Job Details: 08/04/2017

No stored faults. Ran unit through service test mode and manual test mode for spin. Inspected drive system. All checks good. Suspension checks good. Found fr leg loose. Tightened. Acvised to use as normal. Op test ok. ; Job Cmpltd,

We serviced a

KENMORE REFRIGERATOR

Model 253.77872509

Near Mentor, Ohio 44060

Robert A.

Job Details: 08/04/2017

Founf bottom of door hitting cab, needs 4spacers to raise doorAb to review and quote; ordrng 4 240311303 (WASHER)s, saved tckt [SdLink

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS01

Near Mentor, Ohio 44060

Robert A.

Job Details: 08/04/2017

Found fitting at end of water line in disp broken, causing water to spray out, needs fitting Ab to review and quote; ordrng 1 WP4388152 (FITTING/TUBE),

We serviced a

KENMORE RANGE ELE

Model 790.96213400

Near Mentor, Ohio 44060

Robert A.

Job Details: 08/04/2017

Found left front element open, receiving 220vacAb to review and quote; ordrng 1 316224200 (LEFT FRONT ELEMENT), saved tckt [SdLink

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Garrettsville, Ohio 44231

Robert A.

Job Details: 08/04/2017

Ran diagnostics, no codes, ran recal cycle, disp upsidedown, corrected and installed, ran spin cycle, disp stayed on, op test ok; , Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GFE29HGDIBB

Near Rootstown Township, Ohio 44272

Robert A.

Job Details: 08/04/2017

Installed c/b and fan kit with software undate, op test ok; , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Kent, Ohio 44240

Robert A.

Job Details: 08/04/2017

Ran diognastics, no codes, ran recal, valve screens clear, tested valves, good, pressure hose clear, ran normal wash, unit filling with over filled, pressure hose good, needs control; ordrng 1 W11116590 (CONTROL), schdld next appmnt for 8/11 FRI !,

We serviced a

WMH53520AS1 WHIRLPOOL

Model MICROWAVE

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 08/04/2017

Customer complaint that unit is not heating, comfirmed, found diode and magnetron shorted, unit needs new diode and magnetron; ordrng 1 W10492278 (DIODE) and 1 W10844213 (MAG), schdld next appmnt for 8/14 MON

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/04/2017

Unit is a brand new frigidaire gas range, we are not authorized to do frigidaire manufacturers warranty work; Job Cmpltd

We serviced a

MVWC565FW0 WHIRLPOOL

Model WASHER

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 08/04/2017

CC that the unit is shaking and vibrating. Found the unit is not level. Leveled the legs. Ran a drain and spin. Optest ok. ; Job Cmpltd

We serviced a

MEDX655DW0 WHIRLPOOL

Model DRYER

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 08/04/2017

CC the unit is squeaking. Turned unit on let it run for 20 min. Could not duplicate the problem. Optest ok

We serviced a

ABB1924BRM00 AMANA

Model REFRIGERATOR

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/04/2017

Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice, cleared drain tube and ice, op test good

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ravenna, Ohio 44266

Gail V.

Job Details: 08/04/2017

Checked under unit, no water, ran diagnostics, no codes, ran recal cycle, good, ran rinse and spin, found hole in hose from tub to pump, needs hose; ordrng 1 W10802689 (HOSE TUB TO PUMP), schdld next appmnt for 8/11 FRI !,

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Streetsboro, Ohio 44241

Robert A.

Job Details: 08/04/2017

Installed timer and cover, set for 20 min, watched timer, timer moving, unit shut off, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; Job Cmpltd,

We serviced a

KITCHENAID SXS REFRIGERATOR

Model KSC23C8EYY02

Near Aurora, Ohio 44202

Robert A.

Job Details: 08/04/2017

Found ff evap frozen, thermistor coroded, cleared ice from evap, replaced thermistor, op test ok; used 1 W10902214 (THERMISTOR44.49) job compltd

We serviced a

MDE5500AYW maytag

Model dryer

Near Gates Mills, Ohio 44040

Corina H

Job Details: 08/04/2017

Replaced the bearing and rollers. Optest ok. Advised cust to replace the foil vent with a semi rigid or rigid vent

We serviced a

KBLS36FKB00 KITCHENAID

Model REFRIGERATOR

Near Cleveland, Ohio 44108

Dan

Job Details: 08/04/2017

Installed new inverter board, op test good

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Elyria, Ohio 44035

Paul H.

Job Details: 08/04/2017

Ran diagnostics, f5e2 lid lock, f8e1 no fill/ long fill, cleared, ran manual spin and agitate, good, no issues found; Job Cmpltd,

We serviced a

MEDX700EXL0 MAYTAG

Model DRYER

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/04/2017

I found duck tape in the fan I clean the fan out unit tested good

We serviced a

KRMF706ESS00 REFRIGERATOR

Model WHIRLPOOL

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/04/2017

I was unable to duplicate the noise I put the unit into a diagnostic test to individually test the components of the machine unit tested good;

We serviced a

MEDC215EW1 WHIRLPOOL

Model DRYER

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/04/2017

The timer is not rotating I put the timer on 70 minutes waited 20 minutes and it was still on 70 minutes it's a new timer; ordrng 1 WPW10185982 (timer)

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near North Royalton, Ohio 44133

Chad P.

Job Details: 08/04/2017

Found ice maker unabke to eject cubes. Replaced i.m. Ow working. Found ice build up on freezer floor. Found door deformed and unable to seal. Needs door replaced. Advised it will take time for door to come in. ; ordrng 1 22977864SQ (DOOR, SS), used 1 W10884390 (ICE MAKER ASSY)

We serviced a

WED9200SQ1 WHIRLPOOL

Model DRYER

Near Broadview Heights, Ohio 44147

Paul H.

Job Details: 08/04/2017

Installed control. Op test no good. Unit displaying l2 error code. Found new heating element shorted to ground. Likely failed as a result of faulty control. Needs heater replaced. Please place on cancelation list. ; ordrng 1 WP8544771 (ELEMENT),

We serviced a

FFSS2614QS4A FRIGIDAIRE

Model REFRIGERATOR

Near Walton Hills, Ohio 44146

Chad P.

Job Details: 08/04/2017

Found unit running and cooling at this time. Advised to monitor. Is issue return advised to try a different outlet. If that doesnt help please conract lowes back for service. ; Job Cmpltd,

We serviced a

MAV4755AWW WHIRLPOOL

Model WASHER

Near Parma, Ohio 44134

Chad P.

Job Details: 08/04/2017

Found motor pulley broke and chewed through belt. Needs motor and belt replaced. Cust will be replacing the unit.

We serviced a

MFI2569VEM4 MAYTAG

Model REFRIGERATOR

Near South Amherst, Ohio 44001

Paul H.

Job Details: 08/04/2017

Customer described issue as no indication on UI, soft motor sounds accompanied, symptoms of HV board failure, based on prior experience needs an HV Control; ordrng 1 WPW10312695 (cntrl-elec),

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26LF8CSN

Near Bainbridge Township, Ohio 44023

Robert A.

Job Details: 08/04/2017

Ran water through disp, cycled i/m, checked evap drain, no leak found, talked w/cust, said that it only happened 1time, cust to watch,job comptd

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS2

Near Cleveland, Ohio 44102

Brian B

Job Details: 08/04/2017

Verified pop, sent pic. Oven not lighting. Started bake cycle. 120v on con 2-7 from main control to spark board. Not sparking or lighting. Found melted cap on spark board. Could be from overheating panel by LR top burner. Sent pic. Per GS, ohmed out valve coils. 220 per each coil. Correct. Will need new spark board. Office to order.; ordrng 1 WPW10511278 (SPARK BOARD), schdld next appmnt for 8/10

We serviced a

MDE4000AYW WHIRLPOOL

Model DRYER

Near MENTOR ON THE, Ohio 44060

Dan

Job Details: 08/04/2017

Installed new rollers, op test good ; Job Cmpltd

We serviced a

MAYTAG DRYER

Model MGDC300BW1

Near Brooklyn, Ohio 44144

Brian B

Job Details: 08/04/2017

Customer left a black magic marker in pocket and it broke apart.advised customer that this would not be covered by whirl. Customer tried various chemicals to remove. Advised customer that this will not affect operation once ink is baked on. Customer tried a weak acetone solution and this took most of the ink off without damaging drum or rear bulkhead. Optest ok.; Job Cmpltd,

We serviced a

GHWN5250D0WS GE

Model WASHER

Near Painesville, Ohio 44077

Corina H

Job Details: 08/04/2017

CC that the tube doesnt spin. Found the motor has 8 flashes, inverter transistor temp protection. Will need a new shaft and motor. Called GS to order parts. ; ordrng 1 WH20X10094 (motor and inverter a) and 1 WH38X10019 (shaft and tube asm)

We serviced a

MSD2352KEW MAYTAG

Model REFRIGERATOR

Near Euclid, Ohio 44132

Dan

Job Details: 08/03/2017

Found unit leaking at filter drier connection, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Lakewood, Ohio 44107

Brian B

Job Details: 08/03/2017

CC that she pushes power button, panel lights up, but before she can press start pad, panel shuts down.. if cust resets power, then machine will work. Removed j19 UI connector. Spread contacts and reseated connector. Checked vol to filter and at control. 119v, Correct.. dedicated outlet is properly polarized and grounded. Ran diag , F8E3, too much foam or overfill. Drain pump and valves working properly. Advised customer on soap usage.Tested panel at least a dozen times. Power stays on when power button is pressed. Cannot duplicate problem. Optest ok.; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Avon Lake, Ohio 44012

Brian B

Job Details: 08/03/2017

Found lower ff door hinge cover scraping when opening door. Used dremil tool to remove flashing from cover. Greased lower hinge cam. Optest ok.; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near Westlake, Ohio 44145

Brian B

Job Details: 08/03/2017

Found main bearings have failed. Will need shaft and bearing kit. Will give est. cust wil call cons assist to see if they will help with repair as machine is under 4 yrs old. Do not order part. Paid sc. good for 30 days. ; Job Cmpltd,

We serviced a

MGD7000AW1 MAYTAG

Model DRYER

Near Seven Hills, Ohio 44131

Chad P.

Job Details: 08/03/2017

Installed valve. Op test no good. Found coupling on new valve will. Ot accept water line. Couple on new valve is not changable. Cust unable to schedule for return appt at this time. She will call in the office to do so. G.s. To please review valve and coupling

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Cleveland, Ohio 44129

Chad P.

Job Details: 08/03/2017

Cc that unti isnt locking and not sensing correctly. Unit stored fault for water temp. Hot and cold are correct and temps check good. Cleared fault. Reset control and calibrated unit. Unit did not fail to operate correctly. Advised as normal. Recorded pop from aarons. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2558FEZ01

Near Chester Township, Ohio 44026

Robert A.

Job Details: 08/03/2017

We serviced a

NED4655EW MAYTAG

Model DRYER

Near Geneva, Ohio 44041

Jeff M

Job Details: 08/03/2017

The unit is only getting 120vac not 240vac customer needs to hire a professional licensed electrician; Job Cmpltd,

We serviced a

WDF560SAFM0 WHIRLPOOL

Model DISHWASHER

Near North Perry, Ohio 44081

Jeff M

Job Details: 08/03/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MEDB855DC3 MAYTAG

Model DRYER

Near Amherst, Ohio 44001

Paul H.

Job Details: 08/03/2017

Ran diagnostics, F6E3 and F6E2 communication error, also F2E2 stuck key, cleared and started unit, cc of leaking, ran and checked for leaks, found none, ordering UI, asked to observe in the interim; ordrng 1 W10849061 (panel-cntl)

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lorain, Ohio 44053

Paul H.

Job Details: 08/03/2017

Started a cycle to observe sound customer is experiencing, slipping under a load, removed belt shied, belt, shifter, and cam, found no physical damage, cam was overtighted onto shaft, reinstalled components correctly and tested again, sound persists and definitely sound like its in the gearcase, ordering; ordrng 1 W11035751 (GEARCASE)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near MAYFIELD VILLAGE, Ohio 44143

Robert A.

Job Details: 08/03/2017

Ran diognastics, good, ran recal, good, found drain hose leaking, note the fact drain hose is not in use, tightened drain hose, filled unit and drained, good, op test ok; Job Cmpltd, saved tckt [SdLink\295341a.png],

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Cleveland, Ohio 44118

Robert A.

Job Details: 08/03/2017

Pressed power unit turned on, ran drain and spin, good, ran diagnostics, off bal load, cleared, ran test 51,good, ran test 52, started normal wash, unit filled and adj, good, had cust start unit, when cust presses start, unit does not start, explained how to start unit, working as designed, cust wants a new unitTalked w/jr and wptl on hold for over 15 min, no answer, contacted ab; Job Cmpltd,

We serviced a

DBXR463EG6WW GE

Model DRYER

Near Painesville Township, Ohio 44077

Corina H

Job Details: 08/03/2017

CC that the clothes are taking a long time to dry. Went outside to check the outside vent, no airflow. Removed the vent, clogged with lint. Advised cust to call DRYER VENT WIZARD to have the vent cleaned out. Vacuumed the inside of the dryer out. Optest ok.

We serviced a

MDB8949SBB3 MAYTAG

Model DISHWASHER

Near South Euclid, Ohio 44121

Dan

Job Details: 08/03/2017

Customer complaint that control panel is not working, confirmed, found silver migration in ribbon cable, unit needs new user interface(blk); ordrng 1 W10811164 (user interface ), schdld next appmnt for 8/10 THU

We serviced a

WFW7590FW0 WHIRLPOOL

Model WASHER

Near Cleveland, Ohio 44118

Dan

Job Details: 08/03/2017

Customer complaint that time is jumping around on display, explained to customer that the time is an estimated time, showed customer in use a care guide where it say times are an estimated time and unit could add or subtract time, unit is operating as designed ; Job Cmpltd

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near University Heights, Ohio 44118

Dan

Job Details: 08/03/2017

Customer complaint that unit is leaking water, found water leaking from water supply line to house, advised customer that they needs a plumber to repair hose water lines, unit is operating as designed ; Job Cmpltd

We serviced a

110.96581110 WHIRLPOOL

Model DRYER

Near Cleveland, Ohio 44109

Chad P.

Job Details: 08/03/2017

Found cut off open. Replaced with kit. Op test ok. See quick pic for tax form. ; used 1 279769 (THERMAL CUTOFF)

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Cleveland, Ohio 44109

Chad P.

Job Details: 08/03/2017

Found drain pump failed. Pump is burning hot and smells like electrical short. Unplugged unit advised to not use unit. ; ordrng 1 W10876600 (PUMP),

We serviced a

WFG515S0EW1 WHIRLPOOL

Model RANGE

Near Brook Park, Ohio 44142

Chad P.

Job Details: 08/03/2017

Found front panel now out of alignment. Unable to correct need oanle replaced. ; ordrng 1 WPW10022090 (PANEL)

We serviced a

KRFF507ESS01 KITCHENAID

Model REFRIGERATOR

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/03/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

ABB1924BRB00 AMANA

Model REFRIGERATOR

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/03/2017

Customer had items freezing right by the fridge vent. Explain to the customer that the temperature of air that is coming out of the vent is roughly 0° and to be careful not to put freezable items by the vent; Job Cmpltd,

We serviced a

RED4340SQ1 ROPER

Model DRYER

Near Montville, Ohio 44064

Jeff M

Job Details: 08/03/2017

The unit will not turn on I found the thermal fuse open and the heating element to grounding out replaced both parts unit tested good; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE)

We serviced a

FRS6R5EMB7 FRIGIDAIRE

Model REFRIGERATOR

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/03/2017

Customer is having an ice maker issue I found that the generic icemaker the customer bought is not supplying the 120 V AC to the water valve needs a new icemaker. Customer can install no return appointment is needed at this time; ordrng 1 5304458371 (ice maker)

We serviced a

WRF560SMYW05 WHIRLPOOL

Model REFRIGERATOR

Near Sheffield, Ohio 44054

Paul H.

Job Details: 08/03/2017

Unit has has buildup in bottom of fc due to faulty drain "valve", is allowing air in which is subsequently freezing, needs replaced, also items in RC are too cold, damper is not cycling, needs replaced as well; ordrng 1 W10854533 (valve) and 1 W11087463 (DAMPER CONTROL),

We serviced a

MFI2269VEM10 MAYTAG

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 08/03/2017

Replaced IM, cycled and filled, op test ok.; Job Cmpltd,

We serviced a

MEDC300XW0 WHILRPOOL

Model DRYER

Near Warrensville Heights, Ohio 44122

Dan

Job Details: 08/03/2017

Customer complaint that unit is not starting, found unit missing a line of power, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Willoughby, Ohio 44094

Corina H

Job Details: 08/03/2017

Replaced the parts listed. Optest ok. ; Job Cmpltd

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 08/03/2017

Customer complaint that fresh food section door gasket is torn, confirmed, unit needs new fresh food section door gasket, no model/serial tag; ordrng 1 2188320A (SEAL)

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