Service History 1576 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Rocky River, Ohio 44116

Brian B

Job Details: 01/04/2018

, Machine not draining. Ran diag. Code for drain pump. Ran test cycle. Pump humming , but not starting. Removed and cleaned out pump. Reinstalled, ran cycle, Optest ok.; Job Cmpltd,

We serviced a

MDB4949SDM0 MAYTAG

Model DISHWASHER

Near Richmond Heights, Ohio 44143

Corina H

Job Details: 01/04/2018

CC that there is a burning smell. Ran diag f8e1 Slow Drain, f8e2 Drain Motor Electrical Problem. Ran calibration. Checked drain pump, clear removed door control and wires look good. Heater is good. Optest ok. ; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Chagrin Falls, Ohio 44022

Robert A.

Job Details: 01/04/2018

Basket spins free, installed sensor and rotor, ran diognastic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,

We serviced a

KDTE254ESS2 KITCHENAID

Model DISHWASHER

Near Lakewood, Ohio 44107

Dan

Job Details: 01/04/2018

Customer complaint that unit is not filling, found water valve not recieving 120vac, found float stuck in up position leaving float switch open, cleaned and adjusted float, unit filled, op test good ; Job Cmpltd

We serviced a

MVWB955FW1 MAYTAG

Model WASHER

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 01/04/2018

CC that the unit is leaking. Found the water hose is leaking at the faucet. Removed the hose reattached the hose. Optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near Shalersville Township, Ohio 44266

Robert A.

Job Details: 01/04/2018

Removed pans from bottom of unit, plugged in, turned on gas, checked top burners, good, blue flame, checked bake burner good flame, set bake 500, let unit heat for 5 min, took readingsCoo 244ppmTemp 299 fO2 14.7%Co 72ppmEff75.4%Co23.5%T stk 299T air 55 fEa212.5%Op test ok. Please submitt readings to wp; saved tckt

We serviced a

MSD2578VEM00 maytag

Model refrigerator

Near Maple Heights, Ohio 44137

Chad P.

Job Details: 01/04/2018

Arrived to find unit in a total no cool. Compressor running but extremely hot. Tapped system. Reading 0 psi. Unplugged unit. Pressure went up. Unit has a charge. Compressor failed. Needs compressor now replaced. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10233961 (compressor),

We serviced a

KUDS30IXSS9 dishwasher

Model kitchenaid

Near Elyria, Ohio 44035

Paul H.

Job Details: 01/04/2018

Short on main board, caused board and UI to melt, also fused wiring, will need all three to repair; ordrng 1 W10871221 (harns-wire) and 1 W11035586 (CONTROL) and 1 WPW10500175 (panel-cntl)

We serviced a

WGD8500DC3 WHIRLPOOL

Model DRYER

Near Rocky River, Ohio 44116

Dan

Job Details: 01/04/2018

Customer complaint that dryer makes clothes smell, customer brought a piece of clothing that had been dried in unit, no smell noticed other than fabric softener, started normal dry cycle, no unusual smell noticed, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

MEDX655DW1 WHIRLPOOL

Model DRYER

Near Cleveland, Ohio 44112

Corina H

Job Details: 01/04/2018

CC that it make a loud noise when it's running. Found the support roller bearings are bad. Replaced the support rollers from t/s. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd

We serviced a

CGM2745FQ0 WHIRLPOOL

Model DRYER

Near Cleveland, Ohio 44107

Dan

Job Details: 01/04/2018

Customer complaint that unit is not heating, confirmed, ignitor is not glowing, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 279311 (IGNITOR) from stock, Job Cmpltd

We serviced a

WRS322FDAM04 whirlpool

Model refrigerator

Near Independence, Ohio 44131

Chad P.

Job Details: 01/04/2018

New door is warped again. Rugging on ff Door when installed and will not seal. Made several adjustments. Op test no good. Need to reorder. Cust is becoming very frustrated. A.b. To please review and address this issue. ; ordrng 1 LW10651091 (dor-fip

We serviced a

WDF520PADW7 whirlpool

Model dishwasher

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 01/04/2018

Started a cycle to check water temp, no fill, checked valve, off, turned valve on, checked temp, static fill produced 99F, recommended customer prime line at sink, pressure and wash action are functioning correctly, op test ok.; Job Cmpltd

We serviced a

AGR6603SFS0 amana

Model range

Near Seven Hills, Ohio 44131

Chad P.

Job Details: 01/04/2018

Installed cook top. Op test ok. ; Job Cmpltd,

We serviced a

ED25TEXHN00 whirlpool

Model refrigerator

Near Parma, Ohio 44129

Chad P.

Job Details: 01/04/2018

Installed thermostat. Op test ok. ; Job Cmpltd

We serviced a

WMH32519FB0 whirlpool

Model microwave

Near Parma Heights, Ohio 44130

Chad P.

Job Details: 01/04/2018

Installed interlocks. Op test ok. ; Job Cmpltd,

We serviced a

WED5800BW0 whirlpool

Model dryer

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 01/04/2018

Long dry times, room adequate for intake air, if door left open, explained to customer, checked tumble and heat, tumbling good, heat is appropriate, cycles on and off correctly to maintain, checked exhaust air flow, venting is semi-rigid, however is crushed, took picture, also unit vents to the roof, advised customer venting would need to be cleaned with a brush twice a year; Job Cmpltd

We serviced a

KEBS208SSS04 kitchenaid

Model range

Near Olmsted Township, Ohio 44138

Paul H.

Job Details: 01/04/2018

Replaced UI and harness, tested all pads, everything functioning correctly, op test ok.; Job Cmpltd,

We serviced a

KHMS2050SSS3 kitchenaid

Model microwave

Near Westlake, Ohio 44145

Paul H.

Job Details: 01/04/2018

Vent support is cracked, is functional due to support of ventilation, needs replaced; ordrng 1 WPW10116263 (support)

We serviced a

WRT311FZDB00 whirlpool

Model refrigerator

Near Jefferson, Ohio 44047

Jeff M

Job Details: 01/04/2018

The unit is still not defrosting I took the back wall wall I tested the heating circuit tested good defrost control is not song and power needs a new control; ordrng 1 WPW10352689 (DEFROST CONTROL )

We serviced a

WFG540H0ES1 whirlpool

Model range

Near Mentor, Ohio 44060

Jeff M

Job Details: 01/04/2018

Customer was having baking issues. I found that she was not waiting long enough for the pre-heat cycle. The racks are also in the wrong position of the oven at the bottom they should be in the middle. Unit tested good; Job Cmpltd

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Cleveland, Ohio 44119

Corina H

Job Details: 01/04/2018

CC that the unit does not start. Checked the thermal block 0 volts. Will need an electrician. Optest ok. ; Job Cmpltd

We serviced a

KEBS179BSS00 KITCHENAID

Model WALL OVEN

Near Fairview Park, Ohio 44126

Dan

Job Details: 01/04/2018

Customer complaint that unit will not reach 425 degrees, started bake for 500 degrees, temperature after preheat time at 497 degrees, unit never stopped preheat cycle, unit needs new control and oven temperature sensor ; ordrng 1 WP74008369 (sensor- ov) and 1 WPW10751146 (cntrl-elec )

We serviced a

WRX735SDHZ whirlpool

Model refrigerator

Near MENTOR ON THE, Ohio 44060

Jeff M

Job Details: 01/04/2018

The icemaker show signs of being frozen solid. I disassembled the icebox I was unable to determine issue it’s possible the icemaker was not an all the way so the filter was not put in the water where it needed to go. Ice box itself is broken needs new ice packs; ordrng 1 W11185686 (ICE BUCKET ),

We serviced a

WHIRLPOOL DISHWASHER

Model KUDI230BWH0

Near Bay Village, Ohio 44140

Brian B

Job Details: 01/04/2018

Cc water leaking from dishwasher hose near garbage disposal, found it leaking at connection due to cracked / fragile hose. Cut hose back to a softer and firm area and spliced it back together, ran test cycle to check for leaks, OP TEST OK;, Job Cmpltd,

We serviced a

KUID308ESS1 kitchenaid

Model ice maker

Near Cleveland Heights, Ohio 44106

Chad P.

Job Details: 01/04/2018

Found house to fountain that pores water on evap disconnected. Corrected hose and let unit uprin. Slab formed. Cutter is working. Op test ok. ; Job Cmpltd,

We serviced a

TEDS840PQ0 whirlpool

Model dryer

Near Cleveland Heights, Ohio 44106

Chad P.

Job Details: 01/04/2018

Installed start switch. Op test ok. ; Job Cmpltd,

We serviced a

WGD5000DW3 whirlpool

Model dryer

Near Cleveland, Ohio 44120

Chad P.

Job Details: 01/04/2018

Found flame sensor intermittent. Tests good then open then good and so on. Needs sensor replaced. Cust requests cp for repair install. Techline can be called on install appt. Please place on cancelation list. ; ordrng 1 WP338906 (SENSOR),

We serviced a

KDFE104DSS5 kitchenaid

Model dishwasher

Near Lorain, Ohio 44053

Paul H.

Job Details: 01/04/2018

Customer has an issue with how sensitive UI is, explained that there is no way to adjust, stated she was unable to turn off cancel, unable to reproduce, asked if unit could be installed further back so she wouldn’t bump the UI, checked, unit is as far back as it will go, she also stated that the inside of the unit was wet when she unloaded dishes in the morning after running unit overnight, explained that this will occur if unit is not unloaded within an hour of finishing, she asked about the rinse aid dispenser, explained operation of it, unit functioning correctly.; Job Cmpltd,

We serviced a

WTW4900BW1 whirlpool

Model washer

Near Lorain, Ohio 44053

Paul H.

Job Details: 01/04/2018

Debris is soap buildup, explained cleaning cycle and routine, unit is functioning fine, customer to run cleaning cycle;

We serviced a

JENN-AIR B/IN REFRIGERATOR

Model JS48PPDBDA

Near Olmsted Township, Ohio 44138

Brian B

Job Details: 01/04/2018

Installed new drain pan kit. Unplugged evap thermister per instructions and positioned drain tube properly. Placed unit into diag and tested defrost heaters.. Heaters working. Squirted water into evap drain pan and watched come out of tube by compressor. Drain is now working properly. See PH pvr for pricing. ; Job Cmpltd,

We serviced a

M1TXEGMYW01 whirlpool

Model refrigerator

Near Amherst, Ohio 44001

Paul H.

Job Details: 01/04/2018

Temps have been below freezing in RC, checked pointers, none, took temps, coldest item at present is 31, other company replaced the thermostat twice, have seen problem with diffuser causing this issue, customer will contact Whirlpool, HOLD OFF ON ORDERING UNTIL CUSTOMER CALLS

We serviced a

ADB1400AGW1 amana

Model dishwasher

Near Amherst, Ohio 44001

Paul H.

Job Details: 01/04/2018

Valve not actuating, checked for voltage to supply valve, not present, needs main control; ordrng 1 W10906422 (CONTROL)

We serviced a

GHW9400PW4 WHIRLPOOL

Model WASHER

Near Willoughby, Ohio 44095

Corina H

Job Details: 01/04/2018

CC that the unit vibrates. Ran a normal load and a drain and spin with 6 bath towels. Husband replaced the shocks. There is vibration. Springs look good. Shocks are installed correctly. Machine is level. Advised cust its normal for vibration. Optest ok. ; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEQ3

Near Diamond, Ohio 44412

Robert A.

Job Details: 01/04/2018

Bottom of ff 30deg, restricted air flow at bottom inlet, returns open, ran diagnostics, damper working, found i/m fill tube frozen, will need water valve, Cust to let us know Talked tl sm; ordrng 1 WPW10312696 (WATER VALVE100.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

MFI2569VEQ2 whirlpool

Model refrigerator

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 01/04/2018

Interior lights on, no cooling, UI is off, any attempt to press a button results in all lights coming on for the duration of the button press, bad UI, called Techline to confirm findings, said UI doesn’t generally fail, had me verify power to main board and connections, good, replace main board; ordrng 1 WPW10312695

We serviced a

MFI2665XEM7 maytag

Model refrigerator

Near North Perry, Ohio 44081

Jeff M

Job Details: 01/04/2018

From the icemaker not working unfortunately the customer has a home warranty that she needs to settle up with them first for us not to charge her full price.; used 1 W10882923 (ICE MAKER ASSY)

We serviced a

FGHD2433KW1 frigidaire

Model dishwasher

Near Painesville Township, Ohio 44077

Jeff M

Job Details: 01/04/2018

The pump is leak past the seals. The unit needs a motor kit ; ordrng 1 154844101 (motor kit)

We serviced a

KDTM354DSS4 kitchenaid

Model dishwasher

Near Painesville, Ohio 44077

Jeff M

Job Details: 01/04/2018

The unit rails r also broken. The unit needs the left n right rails ; ordrng 1 W11048934 (L RAIL) and 1 W11048936 (R RAIL)

We serviced a

KFIS29PBMS00 KITCHENAID

Model REFRIGERATOR

Near Cleveland, Ohio 44111

Dan

Job Details: 01/04/2018

Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 23 degrees, found partial frost pattern on freezer section evaporator, ran test 4, frost pattern did not improve on freezer section evaporator, unit needs new fresh food section evaporator and compressor, parts and labor covered per special project S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 1/12 FR

We serviced a

LGHB2867PF3 frigidaire

Model refrigerator

Near Painesville, Ohio 44077

Jeff M

Job Details: 01/04/2018

The water valve is leaking water causing the fill tube to freeze up at the icemaker needs new water valves; ordrng 1 242253002 (valve-water)

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Hiram, Ohio 44234

Robert A.

Job Details: 01/04/2018

Ran diagnostics, off bal load, ra recal cycle, good, checked under unit, good, ran spin cycle, good, good water flow, unit working as designed; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WOD93EC0AS05

Near Burton, Ohio 44021

Robert A.

Job Details: 01/04/2018

Installed panel, tested, op test ok; Job Cmpltd,

We serviced a

KENMORE DISHWASHER

Model 665.13839K60

Near Avon Lake, Ohio 44012

Brian B

Job Details: 01/04/2018

Replaced listed parts, cleaned out secondary hose, calcium build up in secondary hose, cleaned out pump drain area from calcium build up, Ran test load, OP TEST OK; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

WFG114SWB1 WHIRLPOOL

Model RANGE

Near Cleveland, Ohio 44108

Dan

Job Details: 01/04/2018

Customer complaint that oven door glass broke and of gas smell, found gas leaking from regulator and line up to cooktop, unit needs new gas regulator, lines, and oven door glass, customer does not want repair

We serviced a

KUWA244PSS0 WHIRLPOOL

Model WINE COOLER

Near Concord Township, Ohio 44077

Corina H

Job Details: 01/04/2018

The unit is not running. Checked the thermostat 120v. Jumper the thermostat unit started. Will need a new thermostat. Called SM to order part. ; ordrng 1 WP4344659 (thermostat), schdld next appmnt for 1/11 THU

We serviced a

GS773LXSS0 WHIRLPOOL

Model RANGE

Near Mentor, Ohio 44060

Dan

Job Details: 01/04/2018

Found bake valve solenoid open today, unit needs new gas valve; ordrng 1 WPW10293048 (valve-gas181.78), schdld next appmnt for 1/15 MON

We serviced a

WRS586FIEE00 WHIRLPOOL

Model REFRIGERATOR

Near Concord Township, Ohio 44060

Dan

Job Details: 01/04/2018

Installed new power cord and water filter, op test good ; Job Cmpltd

We serviced a

KBFS25EWBL7 KITCHENAID

Model REFRIGERATOR

Near WARRENSVL HTS, Ohio 44122

Corina H

Job Details: 01/04/2018

CC that the ice maker is not working. Jumped the im, will not cycle. Checked voltage, 120v. Replaced the im from ts. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

WZF34X18DW00 WHIRLPOOL

Model FREEZER

Near Highland Heights, Ohio 44143

Dan

Job Details: 01/03/2018

Customer complaint that unit is not cooling, temperature at 66 degrees, no frost pattern on evaporator, evaporator fan is not running, compressor and condenser fan are not running, control is just flashing, unable to enter diagnostics, un t needs new control; ordrng 1 W10847847 (contrl-box)

We serviced a

KSC24C8EYY02 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44124

Corina H

Job Details: 01/03/2018

CC that the unit is not cooling. Fz 5 and ff 54. Found the ff evap covered in frost. Steamed evap out. Evap fans are running. Will need a new thermistor. Replaced thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd

We serviced a

GE REFRIGERATOR

Model PSI23MGTAWV

Near Aurora, Ohio 44202

Robert A.

Job Details: 01/03/2018

Found no water flow through disp, good flow at bottom of door, line in door frozen, needs disp heater kit; ordrng 1 WR49X10173 (HEATER KIT77.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/12 FRI ! [**

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lyndhurst, Ohio 44124

Dan

Job Details: 01/03/2018

Customer complaint that unit is not filling with water and lid is not locking, lid locks, started normal wash cycle, unit filled to normal level, unit is operating as designed ; Job Cmpltd

We serviced a

MVWC416FW1 MAYTAG

Model WASHER

Near South Euclid, Ohio 44121

Dan

Job Details: 01/03/2018

Customer complaint that unit is not level, confirmed, leveled unit , op test good ; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KBFL25ETSS01

Near Kent, Ohio 44240

Robert A.

Job Details: 01/03/2018

Cust pulled out unit No frost on evap, fans running, comp not running, tested comp, good, start relay bad, replaced, comp running, unit starting to cool, op test ok; used 1 8201786 (STARTER71.55) from stock, Job Cmpltd,

We serviced a

NED4655EW1 amana

Model dryer

Near Rock Creek, Ohio 44084

Jeff M

Job Details: 01/03/2018

The unit is heating up. The out side vent is plugged I gave her the # for Dryer vent wizard ; Job Cmpltd

We serviced a

LFFH21F7HWG frigidaire

Model freezer

Near Jefferson Township, Ohio 44047

Jeff M

Job Details: 01/03/2018

The unit is not cooling there’s no frost pattern there’s no heat transfer the compressor is extremely hot. The compressor does run the start device to test good. Unable to find the leak needs a filter dryer. This is the second flood the machine has been in customer will buy a new one; ordrng 1 5303305677 (drier/filter)

We serviced a

WDT780SAEM0 whirlpool

Model dishwasher

Near Jefferson, Ohio 44047

Jeff M

Job Details: 01/03/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WGD5000DW3 whirlpool

Model dryer

Near Cleveland, Ohio 44120

Chad P.

Job Details: 01/03/2018

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near North Royalton, Ohio 44133

Mac

Job Details: 01/03/2018

Dishwasher main board was only getting 95 vac. Found neutral wire in junction box of dishwasher, was burner and broken. This was caused from improper installation. Repaired connection and tested. Tested ok.; , Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Broadview Heights, Ohio 44147

Mac

Job Details: 01/03/2018

, Dryer not operating due to door switch being broken. Office to order door switch.; ordrng 1 WPW10569603 (switch-dor), schdld next appmnt for 1/11

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Strongsville, Ohio 44149

Mac

Job Details: 01/03/2018

Found loose wire nut to dish washer. Remade connection and tested. Tested ok. Instructed customer on how to clean and care for dishwasher. Note* cabinet where dishwasher is installed, is broken.; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Strongsville, Ohio 44136

Mac

Job Details: 01/03/2018

Dryer getting full 240vac. Thermal fuse was open from vent being clogged. Replaced thermal fuse and tested ok. Advised customer to get vent cleaned asap. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MSD2758GEQ

Near Strongsville, Ohio 44136

Mac

Job Details: 01/03/2018

Drain was frozen over from clog. Cleared clog and removed ice from drain. Ran water through. Tests ok.; Job Cmpltd,

We serviced a

WRF555SDFZ WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, Ohio 44122

Corina H

Job Details: 01/03/2018

CC that the unit is not making a lot of ice and does not dispense. Ice maker and dispenser are working as designed. Found the door switch is broken. Will need a new door switch. Called SM to order part. ; ordrng 1 12002646 (light switch), schdld next appmnt for 1/11 THU

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near WARRENSVL HTS, Ohio 44122

Corina H

Job Details: 01/03/2018

CC that the unit leaks. Found the unit is not secured. Will need brackets, to level unit. Called SM to order part. ; ordrng 2 WP8269145 (brckt-mtg)s, schdld next appmnt for 1/11 THU

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Rocky River, Ohio 44116

Brian B

Job Details: 01/03/2018

No water entering machine ran diag, fault code for open float switch, removed float and found nut shell stuck underneath float ran test CYCLE, OPTEST OK ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model LSQ9560PW0

Near North Olmsted, Ohio 44070

Gail V.

Job Details: 01/03/2018

Machine will not spin. Found water leaking through basket drive into trans. Will need new gearcase, basket drive, motor coupling, and drive block. Office to get authorization from warr co and r/s Cust if authorized. ; ordrng 1 285753A (coupling,motor) and 1 3360629 (gear case) and 1 W10820043 (BASKTDRIVE) and 1 WP389140 (BLOCK),

We serviced a

RED4340SQ1 MAYTAG

Model DRYER

Near Mentor, Ohio 44060

Dan

Job Details: 01/03/2018

Customer complaint that unit does not stop, started timed dry cycle, confirmed, found timer contacts tm-wb open, should be closed, unit needs new timer, installed new timer from customer stock, op test good ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM

Near Olmsted Falls, Ohio 44138

Brian B

Job Details: 01/03/2018

CC that lights are working intermittently. Checked voltages on aurora board per tech sheet. All voltages are correct. Reseated connectors. Lights are working at this time. Advised customer that if problem returns, we will pre ID aurora light board and Vulcan power board. Op test ok.; Job Cmpltd,

We serviced a

MVWC416FW0 maytag

Model washer

Near Cleveland, Ohio 44109

Alice M.

Job Details: 01/03/2018

Found agitator stripped. Needs replaced. ; ordrng 1 W10836692 (AGITATOR, BARREL. ) and 1 W10846191 (AGITATOR, BOTTOM)

We serviced a

WTW5000DW0 whirlpool

Model washer

Near Parma Heights, Ohio 44130

Chad P.

Job Details: 01/03/2018

Tech over looked sticky note. Basket has not arrived. Told Cust if it arrives and we have not been in touch to call the office.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Brook Park, Ohio 44142

Gail V.

Job Details: 01/03/2018

CC that food was freezing. Customer had turned ff control down from 3 to 2 and now temps are 6 deg freezer and 38 ff. These temps are the recommended temps. Advised customer that any items placed in front of vents where air comes out can freeze food. Machine operating as designed. Optest ok. Added silicone adhesive from T/S to freezer liner and ff liner ; used 1 W10841140 (ADHESIVE ) from stock, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, Ohio 44202

Robert A.

Job Details: 01/03/2018

Ran diognastics, off bal load, ran recal, found scrapping noise from cam asm, replaced, found shaft has dropped, needs gearcase; ordrng 1 W11035751 (GEARCASE), used 1 W10721967 (PULLEY/CAM) from stock, schdld next appmnt for 1/11 THU !

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Aurora, Ohio 44202

Robert A.

Job Details: 01/03/2018

Ran unit, found chunk out of idler pulley, replaced, ran unit, op test ok; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Aurora, Ohio 44202

Robert A.

Job Details: 01/03/2018

Ran diognastics, no water entering unit, checked valve, good, disconnected cold hose from unit, turned on water, just a trickle from hose, cleaned screen, tested again, good, ran recal cycle, op test ok; Job Cmpltd,

We serviced a

KITCHENAID MICROWAVE

Model KBHS109BSS00

Near Solon, Ohio 44139

Robert A.

Job Details: 01/03/2018

Installed ui, ran diognastics, good, op test ok; Job Cmpltd, saved tckt [SdLink

We serviced a

KITCHENAID MICROWAVE

Model KBHS109BSS00

Near Solon, Ohio 44139

Robert A.

Job Details: 01/03/2018

Installed ui, ran diagnostics, good, op test ok; Job Cmpltd,

We serviced a

KSSO42QMB01 KITCHENAID

Model REFRIGERATOR

Near WARRENSVL HTS, Ohio 44122

Corina H

Job Details: 01/03/2018

CC that the unit cycles on and off the control goes blank then comes back on. Does not do it all the time. Fz 0 ff 42. Found the cooling fan stops for a second then starts back up. Will need a new main control. Part is no longer available.

We serviced a

KEBV208MMT02 KITCHENAID

Model WALL OVEN

Near WARRENSVL HTS, Ohio 44122

Corina H

Job Details: 01/03/2018

CC that the fan is loud when starting either oven. Found the fan is rattling when running. Will need a new fan. Called SM to order parts. ; ordrng 1 WPW10016550 (blower LOWER) and 1 WPW10176670 (blower UPPER), schdld next appmnt for 1/11 THU

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4ES00

Near Chagrin Falls, Ohio 44023

Robert A.

Job Details: 01/03/2018

Found broil element in lower oven broken, found that it is receiving 220vac from control, needs element; ordrng 1 W10685631 (BROIL ELEMENT), schdld next appmnt for 1/11 THU !,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFJA

Near Novelty, Ohio 44072

Robert A.

Job Details: 01/03/2018

Found i/m evap drain frozen, causing ice back up, heater and bi-metal good, cleared drain and ice, op test ok; Job Cmpltd,

We serviced a

KRFC704FPS00 KITCHENAID

Model REFRIGERATOR

Near Concord Township, Ohio 44077

Dan

Job Details: 01/03/2018

Customer complaint that doors are scratched, customer does not have doors, bloom brother is bring doors, rescheduled for next Thursday

We serviced a

WFW9050XW00 WHIRLPOOL

Model WASHER

Near WARRENSVL HTS, Ohio 44122

Corina H

Job Details: 01/03/2018

Replaced the bellow, that cust bought. Optest ok. ; Job Cmpltd

We serviced a

KDTE104ESS3 KITCHENAID

Model DISHWASHER

Near Concord Township, Ohio 44077

Dan

Job Details: 01/03/2018

Customer complaint that unit is not washing dishes, ran diagnostics on error codes found, unit completed test cycle, started normal wash cycle, unit drained, unit filled, and began wash cycle, repeated with same results, incoming water temperature at 67 degrees, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd

We serviced a

KDTE704DPA0 WHIRLPOOL

Model DISHWASHER

Near Avon, Ohio 44011

Paul H.

Job Details: 01/03/2018

Power to unit, UI non responsive, checked dc circuits, OWI and fan, did not affect UI responsiveness, needs new UI, ordering; ordrng 1 W10850350 (panel-cntl),

We serviced a

WFG505M0BB0 WHIRLPOOL

Model RANGE

Near Andover, Ohio 44003

Jeff M

Job Details: 01/03/2018

The unit was not lighting the ignitor was weak. I installed a new one from ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

CG206B JENN-AIR

Model RANGE

Near Willoughby Hills, Ohio 44094

Corina H

Job Details: 01/03/2018

Found wires cut and taped with teflon tape. Do not feel comfortable working on unit.

We serviced a

SBD20NW AMANA

Model REFRIGERATOR

Near Willoughby Hills, Ohio 44094

Corina H

Job Details: 01/03/2018

Replaced the gasket, light bulbs. The ice maker does not fit for the fill tube. Sent pic to find a correct im. The part 10436404 is not the correct part, SBD20NW the correct part is not available anymore. Steamed gasket out. ; schdld next appmnt for 1/11 THU

We serviced a

GT1SHWXPQ00 WHIRLPOOL

Model REFRIGERATOR

Near Willoughby Hills, Ohio 44094

Corina H

Job Details: 01/03/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Painesville, Ohio 44077

Dan

Job Details: 01/03/2018

Customer complaint that unit is not spinning out the clothes, ran diagnostics found f0e5(off balance load) error code, found unit unleveled, leveled unit, ran drain and spin cycle with 7 wet bath towels, towels barely damp at the end of cycle, repeated with same results, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

WED99HEDW0 WHIRLPOOL

Model DRYER

Near Brecksville, Ohio 44141

Chad P.

Job Details: 01/03/2018

Installed parts listed and cleaned unit. Op test ok. Placed cores on truck for return.

We serviced a

AER6303MFS1 AMANA

Model RANGE

Near North Olmsted, Ohio 44070

Paul H.

Job Details: 01/03/2018

Preheated unit to 350, checked temps, good, unit does drift down after time, sensor readout matches actual, needs main board; ordrng 1 W10904904 (CONTROL)

We serviced a

KSSS36QTW04 KITCHENAID

Model REFRIGERATOR

Near North Olmsted, Ohio 44070

Paul H.

Job Details: 01/03/2018

Changed filter with new cap, replaced cover, motor, and ice door, good seal, op test ok.; Job Cmpltd

We serviced a

WFG320M0BW2 WHIRLPOOL

Model RANGE

Near Pierpont, Ohio 44082

Jeff M

Job Details: 01/03/2018

, I could not duplicate issue I ignited the oven five times in a row unit tested good; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model LAW2400AAE

Near Parma Heights, Ohio 44130

Brian B

Job Details: 01/03/2018

Replaced ordered list BRAKE, Belt set, BEARING, TUB Stem seal KIT and transmission, ran test load to check for leaks. Op Test Ok ; Job Cmpltd,

We serviced a

KITCHENAID BUILT IN FRIDGE

Model KSSO48QTB02

Near Waite Hill, Ohio 44094

Robert A.

Job Details: 01/03/2018

nstalled control, op test ng, ui flashing, unit not turning on, ran diagnostics, can go through steps, not no readings, reset connections on c/b and ui, talked w/jr and wptl tj disconnected evap fan, ng, reset control out of demo mode, ng, correct bd was installed, said to replace uiSr# 7720942548Talked w/ab nc; ordrng 1 WPW10468941 (UI ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/11 THU !,

We serviced a

DFE28JMHEES GE

Model REFRIGERATOR

Near Thompson, Ohio 44086

Dan

Job Details: 01/03/2018

Customer complaint that water leaks into ice bin from ice maker, found evidence of water seeping passed water valve into ice maker fill cup, unit needs new valve; ordrng 1 WR57X10098 (valve dual water), schdld next appmnt for 2/2 FR

We serviced a

WTW5000DW1 whirlpool

Model washer

Near Maple Heights, Ohio 44137

Chad P.

Job Details: 01/03/2018

Noise being heard is from break and shifter. These noises are normal. Ran service mode, and drain spin. No stored faults. Op test ok. ; Job Cmpltd

We serviced a

WDF330PAHW0 whirlpool

Model dishwasher

Near LaGrange, Ohio 44050

Paul H.

Job Details: 01/03/2018

Gasket is not staying in, defective, ordering, for drying issue, discussed rinse aid use, customer to use and verify; ordrng 1 WPW10524469 (gasket)

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