We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Eastlake, OH 44095
Corina B
Job Details: 01/19/2023
"CC that the unit rocks. Confirmed. Found the legs not even causing the unit to rock. Leveled the washer. Started a spin cycle found the cam squealing and the belt slipping. Replaced the belt and the cam. Ran a calibration. Started a manual spin and agitate. Opt test ok ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near North Olmsted, OH 44070
Angel
Job Details: 01/19/2023
Cc that his clothes would still be a bit wet at the end of the cycle. I explained to customer that the clothes will still be a bit damped but he stated they would be more than damped so I ran diagnostics no error codes did a manual spin and agitation and passed I did a auto test and passed as well so I decided to do a calibration and run a rinse/spin with some towels to test it and it spun out the clothes perfectly he touched them and stated thats how theyve been coming out and I explained to him that its not going to spin them out any better than what it did there no water dripping or anything just damped how they should be the unit is working as designed opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Newbury Township, OH 44065
Jason N
Job Details: 01/19/2023
Installed gearcase and associated parts. Ran calibration and auto test. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Olmsted, OH 44070
Marie V
Job Details: 01/19/2023
Replaced control. Harness and UI op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
David R
Job Details: 01/19/2023
New compressor would not start when trying to put refrigerant into system. Ordering another comp.** 3 count ; schdld next appmnt for 1/25 WED AM
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Westlake, OH 44145
Gabriel P
Job Details: 01/19/2023
Replace deli board but still not lighting found harness broke took right door out and bar and rails to replace harness also replace ui but
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ06
Near Lakewood, OH 44107
Gabriel P
Job Details: 01/19/2023
Found unit valve getting voltage but no water coming out will need valve also each front roller is damage ordering ; ordrng 1 W11519244 (Valve) and 1 WPW10515763 (Roller) and 1 WPW10515762 (Roller)
We serviced a
ELECTROLUX REFRIGERATOR
Model E32AR75FPS0
Near Painesville, OH 44077
Jason N
Job Details: 01/19/2023
Installed console control board. Unit powered on and started cooling. Advised to let unit run for 24 hrs before restocking. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Lorain, OH 44052
Angel
Job Details: 01/19/2023
Cc that the strike on lid broke. Replaced strike but noticed that it was not latching so went to plug in unit to see if latch would disengage but unit had to be reprogrammed because both the main board and ui were replaced but was not successful because none of the new parts were rebooted with the firmware from the other old parts so the unit will not turn on. Called BJ to explain issue and stated that I would have to call Whirlpool Techline to see what they want to do since we dont have the old parts to try to reprogram ui and control. Called techline spoke with Adrian explained issue and stated unit is not repairable since we dont have the old controls
We serviced a
KITCHENAID RANGE
Model KFGG500EBS3
Near Olmsted Falls, OH 44138
David R
Job Details: 01/19/2023
"Main control, sensor, ignitor, dsi board, Al replaced. Cc unit taking longer for oven to come back on or not heating correctly. All voltages are good. Ordering gas valve and burner. ; ordrng 1 W10764654 (Burner) and 1 W10919226 (Gas valve)"
We serviced a
ELECTROLUX WASHER
Model EFLS517SIW0
Near Shaker Heights, OH 44120
Manny
Job Details: 01/19/2023
"Replaced outer panel, and latch opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Cleveland, OH 44120
Manny
Job Details: 01/19/2023
"Cc u it beeping again, verified and water In drip tray, ran test cycle and water squirted out of valve for about 10 seconds when unit started filling, the it stopped and every now and then a water drop formed, turned water off and removed water line and valve treads are missing, unit will need water valve.; ordrng 1 W11434044 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Kirtland, OH 44094
Joe O
Job Details: 01/19/2023
"Cc: not agitating, grinding noiseFound error codes f2e1(stuck key) f8e1(long fill) f0e2(over suds). Found gear case leaking oil. Ran auto test. Bearings excessively loud. Found drain pump just buzzing. Unit is spinning and agitating. Needs gear case, and drain pump. Customer does not want to repair at this time.; ordrng 1 W11454741 (Gear case) and 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS0
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/19/2023
"Replace heater bake element then preheat,it pass opt test ok"
We serviced a
GE DRYER
Model PFDS450GL0WW
Near Ashtabula, OH 44004
Dan H
Job Details: 01/19/2023
"Customer complaint of scraping noise, confirmed, found a piece of metal in slide, removed, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Jason N
Job Details: 01/19/2023
"Cc unit f2e2 fault and multiple other issuesRan diagnostics, found code f2e2 and f0e3 for overload. Ran auto test cycle. All functions passed, no issues found. Cust stated water level is not deep enough to make all her clothes wet. Ran bulky load on deep fill with towel load. Unit sensed and filled to 1/2 tub before advancing to wash cycle. Ran spin and drain to extract water from towels. Unit is balanced properly and spun out. Unit is working as designed at this time, no issues found. Waiting on console to ship to remedy f2e2 fault. Customer stated she is also having issues with fabric softener dispense. Ordering dispenser drawer. ; ordrng 1 W11573771 (Drawer)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details: 01/19/2023
"Installed new harness, op test good"
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Mayfield, OH 44143
Joe O
Job Details: 01/19/2023
"Cc: leakingFound unit leaking from diverter assembly. Needs diverter assembly and clamp kitCustomer does not want to repair at this time ; ordrng 1 WD19X25278 (Diverter assembly) and 1 WD35X10382 (dishwasher sump clam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5715QDW
Near Mayfield, OH 44143
Joe O
Job Details: 01/19/2023
Cc: oven not heatingFound igniter open. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER5512) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Parma, OH 44130
Gabriel P
Job Details: 01/19/2023
Icemaker getting voltage but not cycling replacing from t/s opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near North Ridgeville, OH 44039
Angel
Job Details: 01/19/2023
Cc that unit has power but just beeps when you try to start it. Tested unit and once you close the door and try to start it it will just beep and wont start. So I reseted unit by unplugging it and tested it again and unit started filling and washing as should explained to customer that it couldve just been a glitch in the main board but if it happens again she will need main board replaced.
We serviced a
GE REFRIGERATOR
Model Gzs22dgjrfww
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/19/2023
Cc no ice Found icemaker rotating but arms not moving Needs icemaker ; ordrng 1 WR30X10093 (icemaker asm) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS04
Near Rocky River, OH 44116
Marie V
Job Details: 01/19/2023
Replaced cover. Heater and fan cover. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Rocky River, OH 44116
Marie V
Job Details: 01/19/2023
Replaced control and fan. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/19/2023
Cc unit not washing properly Ran diagnostics no errors Ran auto test no issues Ran calibration OP Test Ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Solon, OH 44139
Corina B
Job Details: 01/19/2023
"Replaced the control, pump and motor. Brought core back for return. Ran a calibration. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Marie V
Job Details: 01/19/2023
"Replaced harness panel and diffuser. Control never arrived, reordering control. Office will contact once they have eta on the part. ; ordrng 1 W11595219 (Control)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HW01
Near Aurora, OH 44202
Brian M
Job Details: 01/19/2023
Cc unit not heating Found bake and broil not turning on Suspect issue with thermostat or control Would like to replace both for upper and lower oven ; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 2 WP4449751 (thrmst-fix)s
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Streetsboro, OH 44241
Brian M
Job Details: 01/19/2023
Installed igniter Ran test bake OP Test Ok
We serviced a
GE REFRIGERATOR
Model ZICP360NHBLH
Near Shaker Heights, OH 44120
Manny
Job Details: 01/19/2023
"Replaced spring closure, opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Beachwood, OH 44122
Joe O
Job Details: 01/19/2023
"Cc: lo flo errorCustomer stated they had a different company out and they had the control replaced for the lo flo error. They stated the issue continued to happen and the company re installed the old control. They stated they have not had the issue since. Found error code f8e1(long fill) f5e2(lock failure). Found bellow torn and not sealing. Ran quick test cycle. All valves functioning. Unit has strong drain. Ran quick wash. Unit filling to proper levels. Needs control, pressure switch and bellowCustomer does not want to repair at this time ; ordrng 1 W11316246 (switch-wl) and 1 W11322901 (cntrl-elec) and 1 W11314648 (bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE HOOD
Model JVX5300DJBB
Near Ashtabula, OH 44004
Dan H
Job Details: 01/19/2023
"Customer complaint that lights star out, confirmed, installed new bulbs from customer stock , op test good"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Jefferson, OH 44047
Dan H
Job Details: 01/19/2023
"Customer complaint that oven is not coming up to temperature and left front burner is not igniting, left front burner capacitor was not sitting properly on burner head, started bake for 350 degrees, found only broil igniter arcing, found bake igniter disconnected, connected, bake burner lit, unit heated up to 350 degrees, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Highland Heights, OH 44143
Joe O
Job Details: 01/19/2023
"Cc: not draining, intermittent floodingFiund standing water in unit and over filled. Ran drain. Found drain pump running, no water coming out of drain hose. Disconnected from disposal. Found drain hose plugged at garbage disposal. Also found large deposits of food and debris in unit. Advised customer on food and debris plugging up drain hose. Advised to avoid large scraps of food and debris in unit. Cleared debris from drain hose. Ran test cycle. Could not duplicate leak. Advised customer if they continue to try to run unit is may over flow. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma, OH 44130
Marie V
Job Details: 01/19/2023
"Took POP, Cc that the unit is not cooling very well. And that is leaking. Took temps 5* in freezer and 43* in fresh food section. Found leak at the wayer line coming in. Corrected by adding a 1/4 fitting to it. Also evaporator has full frost. Advice cust to have more food in frezer because when on defrost you can notice the temp changing. Working properly. Op test ok; used 3 WR2X8545 (1/4 UNION) from stock"
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Parma, OH 44134
Marie V
Job Details: 01/19/2023
"Cc that the unit is not. Confirmed. Found heater open. Getting 244V. Will need new heater. ; ordrng 1 WP8544771 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, OH 44266
Brian M
Job Details: 01/19/2023
Installed control and valve OP Test Ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120KPS01
Near Ashtabula, OH 44004
Dan H
Job Details: 01/19/2023
"Customer complaint that light will not turn off, confirmed, found led bulb installed m installed incandescent bulb, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF3B
Near Geneva, OH 44041
Dan H
Job Details: 01/19/2023
"Customer complaint that unit is not filling with water, confirmed, found unit flashing i30(overflow or leaking) error code, cleared started normal wash cycle unit filled to normal water level and began washing, canceled, unit drained, no leaks or overflowing, unit needs new control, customer does not want repair ; ordrng 1 5304533996 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Independence, OH 44131
Marie V
Job Details: 01/19/2023
Cc that the water stops when dispensing. Confirmed. Replaced control issue was resolved. Defrosted evapo. Set temp to recommended. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Windham, OH 44288
Brian M
Job Details: 01/19/2023
Installed sump assembly and replaced arms OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Highland Heights, OH 44143
Joe O
Job Details: 01/19/2023
Installed cam. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/19/2023
"Customer complaint that unit is freezing up, fresh food section temperature at 53 degrees, freezer section temperature at - 6 degrees, found fresh food section evaporator frozen solid, unit needs new control, evaporator cover, and thermistor ; ordrng 1 W10316760 (Thermistor) and 1 W11098695 (Cover) and 1 W11172798 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MAH6500AWW
Near Painesville, OH 44077
Dan H
Job Details: 01/19/2023
"Customer complaint of loud noise, confirmed bearings are worn out , unit needs new shaft and bearings, part is no longer available ; ordrng 1 22004081 (Spinner assembly) and 1 12002022 (Bearing)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cleveland, OH 44104
Marie V
Job Details: 01/19/2023
"Replaced bellow. Tested unit, no leaks. Ran calibration in diagnostics. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Willoughby, OH 44094
Joe O
Job Details: 01/19/2023
"Installed control, and encoder. Ran auto test and calibration. All functions working in diagnostics. Ran drain and spin. Unit started to spin, then went to washing. Found no stored error codes. Called whirlpool tech line spoke with Leon. Ran drain and spin again. Ohmed out drain from control. He stated sounds like unit is running a rinse and spin. Extra rinse is turned off. He stated re order control and replace. Needs control. Control out of stock. Office to reschedule; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/19/2023
Cc unit not spinning during normal cycle Found error for acu to stator error Ran auto test unit did not spin Took unit out of test mode ran drain and spin unit spunAdvised on stator and control issue ; ordrng 1 W11352122 (Control) and 1 W11354542 (Stator) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willoughby, OH 44094
Joe O
Job Details: 01/19/2023
"Cc: f8e4 errorFound gasket warped, leaking into drip pan. Needs gasket; ordrng 1 W11483553 (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Newbury Township, OH 44065
Brian M
Job Details: 01/19/2023
Cc unit not heating Found heater open Customer wanted quote for full replacement of sensors and heater gave quote ; ordrng 1 WP8544771 (element) and 1 279973 (cutoff-tml) and 1 WP8557403 (thrmst-fix)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Painesville, OH 44077
Joe O
Job Details: 01/19/2023
"Installed gearcase, washplate, actuator, cam, and belt. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LAT8406AAM
Near Mentor, OH 44060
Joe O
Job Details: 01/19/2023
"Cleared motor pulley of melted rubber. Ran spin cycle. Unit not spinning, just slipping belt. Spoke with bj, needs gear case. Gear case shows discontinued; ordrng 1 206707 (transmission(discontinued)) and 1 6-2040130 (tub bearin)"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016TSC
Near Painesville, OH 44077
Dan H
Job Details: 01/19/2023
"Installed new door skin and handle, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 01/19/2023
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) , found cold water valve turned off, turned on , unit spins, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model DE612
Near Painesville, OH 44077
Dan H
Job Details: 01/19/2023
"Installed new pulley , op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford, OH 44146
Corina B
Job Details: 01/19/2023
"CC that the clothes are coming out wet at the end of the cycle. Confirmed. Found water dripping from the gear case. Will need a gear case, clutch, rotor and stator. Customer does not want to repair ; ordrng 1 W11449841 (Gear case) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10734521 (Slide), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near North Royalton, OH 44133
David R
Job Details: 01/19/2023
"Cc unit lights flickering, while unit seemed like it lost power, customer unplugged 15 or so mins, all components working and cooling. Today checked all boards, compressor, all components working and cannot duplicate. Unit is good as of today. Possible control issue, unplugging could of reset and fixed problem, unit is good, Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Euclid, OH 44132
Jason N
Job Details: 01/19/2023
"Cc unit tub detached and not starting a cycleCustomer states the unit didnt start a cycle after sensing, lights were blinking and when she removed the clothing from the tub she noticed the tub moving upwards. Checked tub suspension, checked good. Advised customer that the unit is designed so that the tub/basket can move. Ran diagnostics, found code f8e1 for no/low fill. Found drain hose laying on floor draining into floor drain. Rerouted drain house to side of washtub. Cleared codes and started normal cycle. Unit sensed, filled and advanced to wash cycle. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Wickliffe, OH 44092
Jason N
Job Details: 01/19/2023
"Cc unit not starting cycleCustomer stated unit lid locks, senses, fills and then 2 lights start blinking on the console. Ran diagnostics, found code f8e1 for long fill. Found drain hose laying on floor draining into floor drain. Rerouted drain hose and hooked up onto washtub. Cleared code and started normal cycle. Unit lid locked, filled with water and started into wash cycle. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 01/19/2023
"CC that the lock does not lock. Confirmed. Found the lid latch not hitting properly, was rubbing on the front of the lock. . Found the lid pressed inward causing the latch to no hit properly. Popped lid out. Now hitting properly. Started a cycle. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/19/2023
CC that the unit is not cooling. Confirmed. Fz 55 ff 55. Removed the cover to the evaporator. Found a leak on the evaporator. Will need a compressor and an evaporator. Parts and labor is still under warranty.; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10843121 (Drier)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Angel
Job Details: 01/19/2023
Replaced adjusters tested rack opt test ok.
We serviced a
GE DRYER
Model DCVH680EJ1MR
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/19/2023
"Installed top bearing assembly and sensors. Ran dryer op test, no abnormal noise heard. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS1
Near Shaker Heights, OH 44122
Manny
Job Details: 01/19/2023
"Cc unit leaking, ran cycle and noticed water coming from left side on bottom, took door panel off and everything in the door has black mold, unit needs control, console, door gasket, dispenser, vent, door seal and door installation; ordrng 1 WPW10380685 (cntrl-elec) and 1 WPW10481125 (panel-cntl) and 1 WPW10469575 (vent) and 1 WPW10497235 (seal) and 1 WPW10195175 (dispenser) and 1 W11177741 (gasket) and 1 W11126003 (pad-ins), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma Heights, OH 44130
Gabriel P
Job Details: 01/19/2023
Icemaker not finding home position ordering ; ordrng 1 W11546935 (Icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MBR2256KES6
Near Parma Heights, OH 44130
David R
Job Details: 01/19/2023
Replaced 2 bulbs. Good. Lights working. Op Test Ok.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB1
Near Independence, OH 44131
Gabriel P
Job Details: 01/19/2023
Pans underneath cause ignitor not to work properly
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44108
Corina B
Job Details: 01/19/2023
CC that the unit does not turn on. Confirmed. Checked power 2 of the wires are not connected. Connected the wires. Dryer started and is heating. Opt test ok ; used 1 279320 (BLOCK-TERM) from stock
We serviced a
AMANA RANGE
Model AGR6603SFW4
Near Cleveland, OH 44118
Manny
Job Details: 01/19/2023
Replaced power cord opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Rome, OH 44085
Brian M
Job Details: 01/18/2023
Ccc of noise Found cam damaged Replaced using truck stock OP Test Ok ; used 1 W10721967 (PULLEY) from stock
We serviced a
GE DISHWASHER
Model GDT580SMF6ES
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/18/2023
Cc unit not washing Found unit not running motor getting power but not running Needs wash motor ; ordrng 1 WD49X23781 (p2a wash pump/harnes) and 1 WD35X10382 (dishwasher sump clam) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Ravenna, OH 44266
Brian M
Job Details: 01/18/2023
Cc unit not running properly Found drain pump clogged Cleaned drain pump Ran auto test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Madison, OH 44057
Dan H
Job Details: 01/18/2023
"Customer complaint that lid is not unlocking, confirmed, lid lock is not working, unit needs new lid lock, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KENMORE RANGE
Model 6657501213
Near Madison, OH 44057
Dan H
Job Details: 01/18/2023
"Installed new igniter and bake burner, op test good"
We serviced a
GE REFRIGERATOR
Model PFE28KSKISS
Near Highland Heights, OH 44143
Corina B
Job Details: 01/18/2023
Replaced the fan and software update. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DISHWASHER
Model 66513963K013
Near Rocky River, OH 44116
Marie V
Job Details: 01/18/2023
"Unplugged unit. Replaced fuse and stared a cycle, runs good. Drains good. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Painesville, OH 44077
Dan H
Job Details: 01/18/2023
"Installed new start switch, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Elyria, OH 44035
David R
Job Details: 01/18/2023
"Replaced valves and icemaker. Tested, good, water coking into unit. Went and checked water pressure. Seems a little slow. Opened and closed valve. Coming out at a slow rate. Let customer know to monitor. If low pressure, will need a plumber to come check unit. But unit is calling for water and ice tray cycling. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Marie V
Job Details: 01/18/2023
"Removed water off unit. And replaced drain pump. Control will not stop draining even when cancel cycle. Ran diag, pump is on. Found error code F1e1 main control fault. Reordering control; ordrng 1 W11417466 (Control)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ3
Near Cleveland Heights, OH 44118
Marie V
Job Details: 01/18/2023
Replaced trim. Op test ok
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Ravenna, OH 44266
Brian M
Job Details: 01/18/2023
Ran entitlement in warranty Cc unit not washing Found cold water off and when turned on it leaks everywhere Ran manual test no other issues found Advised on plumber
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Amherst, OH 44001
David R
Job Details: 01/18/2023
Replaced wash motor. Still not working. Not getting 120v to wash motor. Electric good. Ordering main control ; ordrng 1 W10906426 (Control) and 1 W11025157 (Motor)
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/18/2023
Cc that the surface burners after igniting keep ticking and the right hand oven was not preheating. Verified surface burners and confirmed no matter which one you use they all keep ticking but found that none of the surface burners have the screws that secure them in place so I called BJ to see if the would make it keep ticking since there basically not grounded and stated that he would start by ordering the screws and trying that out first. For the oven I found that door has to be closed properly because if it doesnt engage the door switch properly it will not preheat so i checked it and found that the door lock lever was bent a little so I adjusted it back to place and now it closes and preheated as should opt test ok.; ordrng 12 W11323309 (Small Screws)s and 12 W11643628 (Screws)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Lorain, OH 44053
David R
Job Details: 01/18/2023
Cc unit oven not working. Ignitor is good. Found not getting voltage to ignitor. Control sending 120 on bake. Ordering valve and ignitor. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Avon, OH 44011
David R
Job Details: 01/18/2023
"Cc unit not cooling correctly. FZ is good. Testing around 0*. FF testing around 45*. Test 1 42*, Test 2 2*, Test 3 71*, Test 4 7*. FZ fan and FF fan both working. Found FF evap frosting with ice. Not defrosting and causing low air flow around. Also FZ light is out/keeps flickering. Will need cover kit, heater and FZ light. ***2 job count ; ordrng 1 W11395635 (Cover kit) and 1 W11291124 (Heater) and 1 W10695459 (Led module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Avon, OH 44011
David R
Job Details: 01/18/2023
"Cc unit not turning on. Checked power and found cord and terminal both wires burnt. From t/s. Used 4 prong cord and block terminal. Did not trip breaker. Started. Good. Heat cycling. Op Test Ok.; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/18/2023
"Replaced hub and washplate. Ran a diagnostics and calibration, good. Put washing machine tablet in, running clean washer cycle. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Oakwood Village, OH 44146
Brian M
Job Details: 01/18/2023
Cc unit not draining Found glass in drain hose Cleared glass OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW
Near Olmsted Township, OH 44138
David R
Job Details: 01/18/2023
"Cc unit dispenser left over water in it, some clothes still have soap stains, balance. Leveled unit, out front feet up. Went over with customer the dispenser design, drain port is too high to let all the water out of dispenser at end of cycle and recommended to pull out dispenser and dump water if necessary. If dispenser is opening up during wash, could be from high water pressure. Customer can also try anti vibration pads for unit to help dampen vibration of unit. Ran diagnostics, no error codes. Ran diagnostics test, all components working. Ran a calibration. Ran valves, good, Ran a normal cycle and drain/ spin. All components working normally. If customer is getting soap stains, that can occur from unit being overloaded, wrong type of detergent or mainly too much detergent being put in, or combo of all. Recommend to even out loads and if needed, use extra rinse option to put through another rinse cycle. Unit is good. Op Test Ok. No"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Solon, OH 44139
Brian M
Job Details: 01/18/2023
Installed control Ran diagnostics auto test OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Berea, OH 44017
David R
Job Details: 01/18/2023
"Replaced control, blower wheel and motor. Running and cycling, not turning off. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SFYM01
Near Solon, OH 44139
Brian M
Job Details: 01/18/2023
Cc fridge not cold enough Found damper not opening all the way stuck partially closedNeeds damper ; ordrng 1 WPW10257451 (damper) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44106
Manny
Job Details: 01/18/2023
"Replaced control, harness, power cord, valve was not here luckily I had one in the truck replaced valve with Surplus TS#W11038689, opt test ok took core for return.; used 1 W11038689 (Valve) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Cleveland, OH 44128
Brian M
Job Details: 01/18/2023
Installed gasket OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Jefferson, OH 44047
Brian M
Job Details: 01/18/2023
Installed control and evap fan Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Shaker Heights, OH 44122
Manny
Job Details: 01/18/2023
"Replaced valve and control, opt test ok took core for return."
We serviced a
GE DISHWASHER
Model GDT580SGF2BB
Near Painesville, OH 44077
Jason N
Job Details: 01/18/2023
"Installed inlet water valve. Turned water on, checked for leaks. No leaks. Started wash test cycle. Unit filled with water and started washing. Canceled and drained. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS01
Near Beachwood, OH 44122
Corina B
Job Details: 01/18/2023
Replaced the fuse. Heated oven to 350*. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near Painesville, OH 44077
Jason N
Job Details: 01/18/2023
"Cc unit not working/not draining Ran cancel drain test, found drain pump grinding loudly and not pushing water. Impeller damage to drain pump, drain pump will need replaced. ; ordrng 1 WD19X24829 (Drain pump)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/18/2023
"Cc unit oven not coming up to preheat temperatureRan bake test, found bake element not getting hot. Pulled lower oven cover, found bake element physically open. Element is covered under Maytag 10yr parts warranty. Part is not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10779716 (Bake element)"
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Mentor, OH 44060
Dan H
Job Details: 01/18/2023
"Installed new control, op test no good , unit needs new relay board; ordrng 1 WB27X32849 (Relay board)"