We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Mentor, OH 44060
Brian M
Job Details: 08/23/2021
Cc unit not washing Found water line not on Turned water on Ran test cycle OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Willoughby, OH 44094
Joe O
Job Details: 08/23/2021
Cc: leaking from sealInstalled seal. Found drain hose missing. Needs drain hoseDrain hose out of stock. Office to reschedule ; ordrng 1 W11414944 (Drain hose) and 1 W11551233 (Drain hose)
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/23/2021
"Installed timer. Unit still not starting. Found thermal fuse open, belt frayed and idler pulley worn. Needs belt, thermal kit, and pulleyPulley out of stock. Office to reschedule; ordrng 1 LA-1053 (thermo kit) and 1 341241 (belt,drive) and 1 WP31001344 (pulley- id)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Fairview Park, OH 44126
David R
Job Details: 08/23/2021
"Cc unit not agitating. Found actuator out of place of cam, replaced from t/s. Tested. Heard scrapping noise. Belt making noise, replaced as well. Ran diagnostics. Ran calibration. Good. Op test ok. ; used 1 W10913953 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MDET236AYW
Near Painesville, OH 44077
Brian M
Job Details: 08/23/2021
"Cc unit making noise Found drum draging in the front Found front supports worn Needs supports ; ordrng 2 WP37001298 (support)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Lorain, OH 44052
Gabriel P
Job Details: 08/23/2021
"Found temperature on both section 70 degrees is very warm also found non coated evaporator and also the compressor amps were .74 and also deli drawer control was shorted call senior tech bj we estimate on parts needed customer will not repair ; ordrng 1 W11492867 (Evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Dryer filter) and 1 WPW10677119 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model DHDSR46EG2WW
Near Perry, OH 44081
Brian M
Job Details: 08/23/2021
"Cc no heat Found heater open and thermal fuse open Needs heater and fuse ; ordrng 1 WE4M137 (t-stat,safety) and 1 WE11M23 (heater & housing asy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rocky River, OH 44116
Joe O
Job Details: 08/23/2021
"Cc: not making ice, smellFound ice maker will not cycle. Could not duplicate smell. Advised customer smells are usually caused by items uncovered or not sealed in unit. Needs ice maker. Ice maker out of stock. Office to reschedule; ordrng 1 W11284458 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, OH 44077
Jeff M
Job Details: 08/23/2021
I did not realize this is an R 600 unit I have the machine mostly put together unit needs a R 600 CFC tech to finish the job I already charge the system with 75 pounds of nitrogen let it sit for 15 minutes did not change I did not replace the evaporator I just replace the filter in the past week test issue was with the filter.;
We serviced a
GE REFRIGERATOR
Model TPS24BIDABS
Near Shaker Heights, OH 44122
Corina B
Job Details: 08/23/2021
"CC that the ff section is not cooling. Confirmed Fz 30* ff 50*. Checked the evap frost pattern good. Checked the heater open. Will need a new heater. ; ordrng 1 WR51X10055 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Avon, OH 44011
David R
Job Details: 08/23/2021
Cc unit not giving water. Filter head is broken off. Had an extra one W11346622 reservoir on the truck. Removed and replaced. Tested. No leaks. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/23/2021
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator re; used 2 WPW10143759 (DRIER), 2 W10890126 (Coupler), 1 W10890126 (Coupler), 1 W10890117 (Coupler), 1 W10890102 (Coupler), 1 W10890121 (Coupler), and 1 Tjaf1200 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Madison, OH 44057
Jeff M
Job Details: 08/23/2021
Installed the new part op tested good. Hub ASSY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Elyria, OH 44035
David R
Job Details: 08/23/2021
"Cc unit condensation and doors not leveled. Adjusted doors, more even now, showed customer, good. Heated up all gasket doors but the FZ gasket had a gap in the right corner. Leaving moisture control on, couldve been the warm air getting in causing condensation and also per owners manual page 15 Use in humid environments or when you notice moisture on the door hinge seal. Unit test good. Op test ok."
We serviced a
AMANA RANGE
Model AGR5712ADQ
Near Lorain, OH 44053
Gabriel P
Job Details: 08/23/2021
Replace latch opt test ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/23/2021
"Installed control, and ui. Ran quick test cycle. Op test okCustomer did not have box for control."
We serviced a
MAYTAG DRYER
Model MGDB955FW0
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/23/2021
"Customer complaint of loud noise, found idler pulley squealing, lint build up on blower wheel causing rattling noise, unit needs new dryer repair kit and blower wheel cleaned, installed new dryer repair kit and cleaned blower wheel, op test good ; used 1 4392067 (Repair kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Huntsburg, OH 44046
Brian M
Job Details: 08/20/2021
Installed actuator OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 08/20/2021
"Cc of noise Found noise coming from belt and splutch replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
GE WASHER
Model WWA7320NBLAV
Near Willoughby, OH 44094
Joe O
Job Details: 08/20/2021
"Cc: not draining, not spinningRan spin cycle unit drained, but would not spin. Pulled rear panel, found motor pulley will not engage basket. Cannot find parts diagram for unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Mogadore, OH 44260
Brian M
Job Details: 08/20/2021
Cc of no ice Found ice maker grinding Needs icemaker Ice maker on b/o but customer stated he will install No need for return visit ; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Streetsboro, OH 44241
Brian M
Job Details: 08/20/2021
Recovered r13a Installed compressor filter drier and wheels Ran 30 inc vac for 20 min Recharged with 3.5 oz r134a guage showed 0psi on low side and normal frost pattern showed Advised to keep plugged in for 48 hours
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44104
Jason N
Job Details: 08/20/2021
Installed new tub. Reinstalled unit. Ran auto test and calibration. All functions normal. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Westlake, OH 44145
David R
Job Details: 08/20/2021
"Sealed system job. Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.09oz r134a, unit cooling, pressures good, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Garfield Heights, OH 44125
Jason N
Job Details: 08/20/2021
"Cc unit has water leaking down back of refrigerator section section.Customer showed pop.Confirmed water dripping from vent opening. Found ice buildup on bottom of freezer, evaporator drain is iced over. Cleared ice and water from freezer, steamed down drain hole. Found small bits of styrofoam in evaporator tray and in drip tray behind unit. Most likely clogged up drain and caused it to ice over. Tray and drain are clear. Op test good."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Cleveland, OH 44111
Jason N
Job Details: 08/20/2021
"Pulled unit from cabinet. Checked H.V. Components. Found capacitor terminals burnt. Replaced capacitor using customer supplied part, also replaced diode as there was evidence of carbon arcing from cap. Ran heat test with water, amp draw good at 15.7a. And water heated. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT8
Near Willoughby, OH 44094
Joe O
Job Details: 08/20/2021
Cc: leakingRan test cycle. Found excessive suds in unit. Cold water at start of cycle. Advised customer to run hot water at the sink prior to starting unit. Cleared suds. Ran test cycle. Op test ok
We serviced a
KENMORE STACK W/D
Model 41790802990
Near Geneva, OH 44041
Jeff M
Job Details: 08/20/2021
The unit is not spinning properly I found the transmission free spinning needs a new transmission estimate only; ordrng 1 134737100 (T case) and 1 123 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44102
Jason N
Job Details: 08/20/2021
"Cc unit making a strange clicking noise and not working rightRan diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock. Ran auto test and calibration. All functions normal. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Fairview Park, OH 44126
David R
Job Details: 08/20/2021
Replaced actuator. Ran calibration and diagnostics. Good. Spinning and agitating. Good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rocky River, OH 44116
David R
Job Details: 08/20/2021
"Cc unit not turning on. Never has. Found console control not plugged into main control. Corrected. Tested. All components working. Missing screw and clamp for kick base. Ordering and customer can put on themselves, no return needed. ; ordrng 2 WP302868 (Screws)s and 2 W10910629 (Nut)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Jason N
Job Details: 08/20/2021
"Cc unit not cold enoughCustomer stated freezer is not freezing items solid anymore and noticed things a starting to spoil in ff section after a few days. Check frost on evaporator, light frost on frost coil only. Compressor running hot, no heat on condenser. Unit has refrigerant leak, will need sealed system repair. Evaporator not showing in stock at marcone, office to contact customer with next service date. ; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evaporator) and 1 W11490399 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44130
David R
Job Details: 08/20/2021
Same problem. Ice build up on FZ evap. Followed tech sheets. Seems like Evap fan running a little slow. Heater checks good. Control is putting out correct power. Checked wires back to control and shows heater circuit good. Replacing all parts upon return. ** setting 2 count. Ice a couple inches build up. Will take time to defrost*** requesting double labor. ; ordrng 1 WPW10384183 (Thermistor) and 1 WP2315549 (Fan evap) and 1 W11545823 (Harness) and 1 W11196400 (Control)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Parma, OH 44134
David R
Job Details: 08/20/2021
Replaced TT motor. Still going back and forth like before. Power coming straight from control. Ordering control. ***parts to look up and order main control. Model number not pulling up on Marcone or Service matters; schdld next appmnt for 9/7 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Gabriel P
Job Details: 08/20/2021
"Started doing all the seal system steps but when trying to sawder the cap tube to the filter 3 inches of cap tube snap off now it wont reach cap tube I have know idea what to do now calling whirlpool tech line spoke to andy he said try to use a 1/4 copper tubing and I did and it work,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rome, OH 44085
Jeff M
Job Details: 08/20/2021
Cold water valve was partially closed unit tested good
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, OH 44113
Jason N
Job Details: 08/20/2021
"Cc unit fault code and not dryingRan diagnostics, found code f3e4 for compressor thermistor open/shorted. Unit needs thermistor. ; ordrng 1 WPW10467289 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kirtland, OH 44094
Joe O
Job Details: 08/20/2021
"Cc: not agitating, knocking noiseFound no stored error codes. Ran normal cycle. Found unit not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Willowick, OH 44095
Joe O
Job Details: 08/20/2021
"Cc: freezer door sticking, frost build up in freezerFound freezer door stiff when opening and closing. Freezer door sticking in places, not closing completely. Needs slides; ordrng 2 W11265130 (slide)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Wickliffe, OH 44092
Joe O
Job Details: 08/20/2021
Cc: not cleaning properlyFound spray arms plugged. Advised customer to scrape chunks of food off prior to washing. Ran test cycle. Found low pressure from sump. Needs sump assembly and spray arms.; ordrng 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)
We serviced a
MAYTAG FREEZER
Model MZC31T15DW00
Near Rome, OH 44085
Jeff M
Job Details: 08/20/2021
The compressor is not turning on I put a new relay on it did not work its a new compressor ; ordrng 1 WPW10507886 (Compressor)
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Kirtland, OH 44094
Jeff M
Job Details: 08/20/2021
Customer is not used to the new sounds of this machine shouldnt realize this machine has a built-in braking system that was a loud pop and she was hearing I reassured her that all the noise is that the machine is making is normal
We serviced a
MAYTAG DRYER
Model LDG9606AAE
Near Gates Mills, OH 44040
Joe O
Job Details: 08/20/2021
Installed blower wheel. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 08/20/2021
The actuator slipped out of the clutch cradle needs a new actuator; ordrng 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Cleveland, OH 44106
Jason N
Job Details: 08/20/2021
"Did not install parts yet. Diagnosed unit, found H.V. Transformer primary windings open. Unit needs H.V. Transformer. Retrieved control for return. ; ordrng 1 W10836753 (H.v. Transformer)"
We serviced a
MAYTAG DISHWASHER
Model MDB6100AWB
Near Painesville, OH 44077
Jeff M
Job Details: 08/20/2021
The unit is not draining. The Units drain pump omhed good control board is not suppling power needs a new control board discontinued
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Painesville, OH 44077
Jeff M
Job Details: 08/20/2021
The control didnt come with the display board. The display board is wats needed.; ordrng 1 W11194422 (Display board)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW05
Near Shaker Heights, OH 44120
Joe O
Job Details: 08/20/2021
"Cc: loud in spinFound bearings loud in hand spin. Found unit sound like a jet during spin. Bearings failing. Needs tub assemblyCustomer does not want to repair at this time; ordrng 1 W10364247 (tub-outer) and 1 WPW10111158 (gasket) and 1 WPW10165321 (basket) and 1 W10277540 (tub-outer) and 8 WP8540092 (clamp)s and 1 WPW10111435 (bellow), used 3 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Amherst, OH 44001
Gabriel P
Job Details: 08/20/2021
"Replace left door,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Westlake, OH 44145
Gabriel P
Job Details: 08/20/2021
Found error code f2e1 stuck key clear error confirm unit ui not turning on unplug unit wait 30 seconds plug unit and it came on ran test pass it just needed a reboot no loose connect found opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED560LH1
Near Cleveland, OH 44106
Jason N
Job Details: 08/20/2021
Cc unit display not illuminating Confirmed no illumination on console buttons or display. Unit does operate normally. Unit need UI console. ; ordrng 1 W11378949 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Brecksville, OH 44141
David R
Job Details: 08/20/2021
"Called customer and spoke about issue. Still leaking. Right side. Suggested replacing bottom door seal, also having another tech come inspect if anything else. Customer agreed. ; ordrng 1 WPW10497235 (Bottom door seal)"
We serviced a
WHIRLPOOL DRYER
Model WED5500SQ0
Near South Euclid, OH 44121
Joe O
Job Details: 08/20/2021
Cc: long dry timesCustomer stated unit takes multiple cycles to dry her clothing. Found lint trap completely packed full of lint. Advised customer lint trap should be cleaned before every load. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has good heat and air flow. Could not duplicate issue. Op test ok.
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WFC8090GX0
Near Madison, OH 44057
Jeff M
Job Details: 08/20/2021
Installed the new part op tested good. Control
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 08/20/2021
Found pulley and rollers chew up and damage replace dryer kit from t/s opt test ok ; used 1 4392067 (Dryer kit) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Strongsville, OH 44136
David R
Job Details: 08/20/2021
"Replaced gearcase, pulley, actuator, shield, cap, belt. Ran calibration, and diagnostics. Good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/20/2021
"Cc: off balanceCustomer stated the basket is loose, and banging around. Found no stored error codes. Ran drain and spin. Found belt squealing. Basket is very well balanced. Suspension is not bouncing. Replaced belt. Ran auto test and calibration. Advised customer on loading and that she may be hearing the hoses touching unit or wall as well. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44149
David R
Job Details: 08/20/2021
"Cc gasket was off. Corrected and centered gasket, adjusted feet slightly because top rack was rubbing up against gasket. Tested good. Op test ok."
We serviced a
MAYTAG RANGE
Model MGR6875ADS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/20/2021
Cc unit is not preheating both at the same time Found issue to be with relay on control and valve Valve are intermittently getting power then cuts out when trying to bake in both and gas pressure drops coming from regulator Needs control board and valves and regulator ; ordrng 1 WP5701M802-60 (controlsw) and 2 WP74011290 (valve- bak)s and 1 74007387 (regulator)
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWI
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/20/2021
"Cc bellow ripped Found boot ripped in front needs bellow replaced ; ordrng 1 5304505004 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Solon, OH 44139
Brian M
Job Details: 08/20/2021
Installed both controls Seems to be functioning properly
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Cleveland, OH 44106
Jason N
Job Details: 08/20/2021
Installed control. Ran bake test to 350 degrees. Good preheat and operation.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Bedford, OH 44146
Brian M
Job Details: 08/20/2021
Installed motor Ran test cycle OP Test Ok
We serviced a
KITCHENAID RANGE
Model KODE507EBL00
Near Beachwood, OH 44122
Jason N
Job Details: 08/20/2021
"Installed lower vent trim piece, op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 08/20/2021
"Found defective shifter replace from t/s ,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EM2
Near Conneaut, OH 44030
Jeff M
Job Details: 08/20/2021
Installed the new part op tested good. Ice maker
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US6HS00
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/20/2021
Cc unit not sitting flush right in the center of counter and middle grate brokenFound unit to be slightly bent right in the center and middle grate broken Needs cooktop and grate ; ordrng 1 W11204397 (cooktop) and 1 W11204377 (grate-kit)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Joe O
Job Details: 08/19/2021
Cc: leakingFound error code f7e5( motor fault). Ran diagnostics test cycle. Found unit not shifting. Ran normal cycle. Could not duplicate leak. Needs actuatorCustomer stated he will be available all day on the 2nd and to come even if its not confirmed; ordrng 1 W10913953 (actuator)
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Mentor, OH 44060
Joe O
Job Details: 08/19/2021
"Cc: not startingFound belt broken. Needs belt.; ordrng 1 WE12M29 (belt drive), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Deerfield, OH 44411
Brian M
Job Details: 08/19/2021
Cc unit not cooling Fridge at 64 and freezer at 64Found no frost on evap and compressor running extremely hot Needs evap compressor and drier ; ordrng 1 5303918569 (evaporator kit) and 1 241706201 (compressor) and 1 WPW10143759 (dryer)
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Jason N
Job Details: 08/19/2021
"Cc unit tripped breaker and now flashing codesVerified f47 code on right side on unit for power supply from power supply board missing, possible open fuse on EMI board. Disassembled unit, checked EMI fuses, found F1 fuse open. Replaced fuse using misc. truck stock fuse. Powered up unit, fuse popped again. Error code returned. Unit needs cooktop module.; ordrng 1 W10857232 (Cooktop module)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/19/2021
"Cc unit not completing cycles, sometimes.Customer stated unit will randomly stop in cycle without advancing, will have to reset unit and start cycle over. Ran diagnostics, no codes stored. Ran auto test, unit very loud in spin, unit needs gearcase. Customer not repairing at this time, estimate only. ; used 1 W11454741 (Gearcase) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/19/2021
The latch was not needed I have the latch for either return or truck stock. The actuator is a new style on this machine slipped out of the splutch cradle needs a new actuator; ordrng 1 W10913953 (Actuator)
We serviced a
KENMORE WASHER
Model 417.90802999
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/19/2021
The unit is not draining. In spin cycle the pump is getting 120vac needs a new motor ; ordrng 1 137221600 (Pump) and 1 123 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Joe O
Job Details: 08/19/2021
Cc: freezing ff sectionFound temps in ff section at 42 degrees. Found customer had ff temp set to 36 degrees. Advised customer they can adjust temp in ff section. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
David R
Job Details: 08/19/2021
Same issue as below. Cold water valve is not working and button on control is getting stuck. Ordering control and valves. *** office to reschedule ; ordrng 1 W11170317 (Control) and 1 W11210463 (Valves)
We serviced a
MAYTAG DRYER
Model DE409
Near Elyria, OH 44035
David R
Job Details: 08/19/2021
"Unit from the 70s. Cc unit not turning on, customer just replaced blower wheel. Found customer put some wires mismatched. Corrected. Tested. Unit is spinning and heating."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 08/19/2021
"Installed control and valve. Ran rinse and spin test, all functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/19/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model LSR8444LQ0
Near Cleveland, OH 44120
Jason N
Job Details: 08/19/2021
"Cc unit not draining out. Found unit full of water, lid switch is broken away from top lid. Unit needs lid switch. Jumped out lid switch and set to spin, water draining out but basket is not spinning. Checked motor coupling, good. Clutch is wore. Unit needs clutch and drive tube. Customer not repairing at this time, estimate only. ; ordrng 1 3949247V (Lid latch) and 1 W10820043 (Drive tube) and 1 285785 (Clutch)"
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS356ESS00
Near Ravenna, OH 44266
Brian M
Job Details: 08/19/2021
Cc flames not low enough Verified unit converted correctly Called whirlpool they advised me thats the way its supposed to work But after talking to tech I found a chart on how to adjust flames using a special 00 screw driver Customer made a screwdriver to fit Adjusted flames OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Amherst, OH 44001
David R
Job Details: 08/19/2021
"Cc unit not agitating. Found actuator out of came loop. Replaced with actuator from t/s. Calibration tested, good. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, OH 44035
David R
Job Details: 08/19/2021
Replaced icemaker. Called for water. Good. Op test ok.
We serviced a
KENMORE REFRIGERATOR
Model 596.6931301
Near Madison, OH 44057
Jeff M
Job Details: 08/19/2021
installed the new part op tested good. Control
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Elyria, OH 44035
Gabriel P
Job Details: 08/19/2021
When I replace door it was not closing all the way when letting it go without forcing it to close try steaming gasket and still not closing when letting door go, I called whirlpool tech line there service matter was not working chris advise me to maybe order a new door but then I the side to change the hinge from the old door to new door and I realize the hinge on the damage door was never there so that will bring the door lower and thats why old damage door was closing easy so I try with new door without hinge and it worked.
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/19/2021
"When trying to change shaft and bearings the shaft was seize into tub had to put unit on its back and hammer the heck out of it then shaft damage tub also bearing shatter every where and one half got stuck in outer basket will need both tubs also put the screws on ziplock bag and the rest of parts inside old basket tub ; ordrng 1 WPW10321522 (Tub) and 1 W10193886 (Outer tub), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/19/2021
"Customer had a hip surgery and he couldnt level unit I only charge service call,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/19/2021
"Replace filter housing and damper,opt test ok"
We serviced a
KITCHENAID COOK TOP
Model KECC507RBL004
Near Mentor, OH 44060
Jeff M
Job Details: 08/19/2021
Installed the new part op tested good. Switch
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/19/2021
"Cc unit not cycling properly, not advancing on certain cycles.Ran diagnostic, found codes f8e1 for valve failure and f0e5 for offbalance load. Ran auto test, all functions passed. Ran quick wash cycle, cycle stalled at 10 min, found it filling with hot water when set for cold. Hoses are installed correctly on inlet valves. Unit continually filling with hot water and washing. Tried powering down unit, unit would not respond, continued to fill. Unit needs main control. Customer not repairing at this time, estimate only.; ordrng 1 W11322901 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ravenna, OH 44266
Brian M
Job Details: 08/19/2021
Cc unit not washing and has a smell Ran auto test no issue found no errors showed at end of test Ran another cycle test Could not duplicate a issue at this time
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Kent, OH 44240
Brian M
Job Details: 08/19/2021
Cc valve not closing Found fill valve seeping Needs valve ; ordrng 1 W11434044 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Brian M
Job Details: 08/19/2021
Installed valve Ran fill test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Ridgeville, OH 44039
David R
Job Details: 08/19/2021
Cc unit icemaker not working after replacing filter. Found icemaker turned off. Turned on and reset filter light. Tested and icemaker dropped ice and called for water. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/19/2021
"When arrive found rails screw loose re tight,opt test ok ,also advise customer that if they put food in freezer and it doesnt shut right with food in it then it will need rails ,a"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Jeff M
Job Details: 08/19/2021
Only one part arrived out of the three that was ordered. I installed the harness anyway. Still does not work control board and an actuator; ordrng 1 W11417466 (Control) and 1 W10913953 (Actuator)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Streetsboro, OH 44241
Brian M
Job Details: 08/19/2021
Installed drawer Ran test cycle found washer to shake and move Inspected all suspension and springs no issue found Previously replaced control for same issue Called whirlpool Explained what was happening and what I checked over They advised thats its extra vibration coming from pedals tool or because of sub floor Nothing can be done
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF79R20DW03
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/19/2021
"Steam gasket,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/19/2021
"Replace repair kit,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Perry, OH 44081
Jeff M
Job Details: 08/19/2021
Installed the new part op tested good. Harness and control