We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYW3
Near Mantua Township, Ohio 44255
Robert A.
Job Details:
03/29/2017
Ran diagnostics, found wash motor not running, but receiving power, reset connection, ng, needs sump asm Cust to let us know, ordrng 1 WPW10482480 (SUMP ASM152.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXY01
Near Andover, Ohio 44003
Arthur V
Job Details:
03/29/2017
Replaced auger motor. Op test good , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Jefferson, Ohio 44047
Arthur V
Job Details:
03/29/2017
Used sd web for purchase date. Customer complaint unit not spinning clothes dry. They are too wet at end of cycle. Ran diag. No errors. Ran quick test diagnostics no errors. Unit did everything on the test and completed it without failing------asked customer for towels or clothes i could do a test with and at this time cust did not have any----could not duplicate issue. Unit working as designed. ----, Job Cmpltd,
We serviced a
GE WASHER
Model GTWP2250DWW
Near Ashtabula, Ohio 44004
Arthur V
Job Details:
03/29/2017
Replaced control. Unit filled ajgatated ,drained and spun out. Op test good. , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE5150ES0
Near Edgewood, Ohio 44004
Arthur V
Job Details:
03/29/2017
Connected power cord. Cycled unit on bake. Unit reached 350 deg. All burners working. Broil also working. Problem must have been cust wiring. Unit op test good. No issues. , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Lyndhurst, Ohio 44124
Eric M.
Job Details:
03/29/2017
Comp of grinding sound. Put into svc test, manual spin test, making loud ticking sound, removed the belt, spun the motor pulley, sound coming fm the motor, needs motor replaced, motor covered by 2nd - 10th yr warranty, cust responsible for service call and labor, , ordrng 1 WPW10006487 (MOTOR (Covered by 2nd - 10th yr warranty)),, schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL LYNDHURST
Model WRS325FDAM04
Near Lyndhurst, Ohio 44124
Eric M.
Job Details:
03/29/2017
Replaced ice maker. Advised cust not to use ice maker until the lw water pressure issue is resolved to prevent the ice maker fm breaking again due to small cubes., Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10IXWH7
Near Beachwood, Ohio 44122
Eric M.
Job Details:
03/29/2017
Comp control lock would not turn off, turns on when brushed up aganst it. Iaw wpsp W10536944, replace user interface due to over sensitivity of current ui. Dispenser door warped, needs dispenser replaced. Init svc test iaw tech sheet, following faults present: 3-3 (thermistor/owi failed calibration); 6-6 (cool water); 10-1 (dispenser - electrical problem), cleared. No upper loop in drain hose, corrected. Hot water temp: 109 (see pic), advised cust manufacturer requires a minimum of 120 degrees of water in order for dw to properly dissolve detergent and clean the dishes, need the hot water tank temp turned up, recommended turn up to 125 degrees and run hot water in sink prior to starting cycle. Ran auto test, upon completion of test, fault 6-6 (cool water) present. Cust not using rinse aid, recommended use of a rinse aid iaw manufacturer's use & care manual., ordrng 1 WPW10304408 (DISPENSER) and 1 WPW10500177 (CONSOLE), schdld next appmnt for 4/3 MON
We serviced a
AMANA WASHER
Model NTW4755EW0
Near Charlestown Township, Ohio 44266
Robert A.
Job Details:
03/29/2017
Found adj loose, removed, checked, reinstalled, ran recall, good, op test ok, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWF
Near Atwater, Ohio 44201
Robert A.
Job Details:
03/29/2017
Installed ff gasket, op test ok, Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near MIDDLEBRG HTS, Ohio 44130
Dan
Job Details:
03/29/2017
Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, compressor start device is receiving 120vac, applied 120vac to compressor with jump box, compressor did not start, unit needs new compressor , ordrng 1 W10507884 (compressor), schdld next appmnt for 4/3 MON ! [***],
We serviced a
GE WASHER
Model WCSR4170G3WW
Near Rocky River, Ohio 44116
Dan
Job Details:
03/29/2017
Customer complaint that timer knob is not working, found timer mounts on console broken causing timer to be loose and unable to select cycle, timer is working on all cycles, unit needs new console, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , ordrng 1 WH42X10652 (backsplash asm), schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Avon, Ohio 44011
Paul H.
Job Details:
03/29/2017
Ran diagnostics test, made minor adjustments to unit, started a cycle, sounds as hub is grinding in agitate, rotor is rubbing pan, raised unit.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFH17F4QW0
Near Lorain, Ohio 44052
Paul H.
Job Details:
03/29/2017
Replaced cold control, turned unit on, fired right up, waited a couple of minutes to verify temp drop, op test ok., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, Ohio 44107
Dan
Job Details:
03/29/2017
Customer complaint that unit is not starting just flashing f5e2, ran diagnostics found f5e2( door lock error) and f5e4(door not opened between cycles) error codes, started automatic test cycle, door did not lock, cycle did not start, found door lock open, unit needs new door lock per tech sheet, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , ordrng 1 WPW10443885 (LOCK97.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF120PAFS0
Near Westlake, Ohio 44145
Paul H.
Job Details:
03/29/2017
Checked level of unit, slightly off, adjusted, ran unit, no leaks., Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Fairview Park, Ohio 44126
Paul H.
Job Details:
03/29/2017
CC that aqualift is not getting hot, ran an aqualift cycle, confirmed aqualift is functioning as designed, explained to customer., Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near North Olmsted, Ohio 44070
Paul H.
Job Details:
03/29/2017
Wash motor not functioning properly, sounds damaged, quoted sump and motor WPW10780877
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY6
Near Atwater, Ohio 44201
Robert A.
Job Details:
03/29/2017
Found evap drain clogged/frozen, cleared, replaced drain, op test ok, used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH53520CS6
Near Columbia Township, Ohio 44028
Paul H.
Job Details:
03/29/2017
Replaced interlocks, tested by heating a mug of water, op test ok., Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Highland Heights, Ohio 44143
Jeff M
Job Details:
03/29/2017
Terminal block was damaged see pictures installed new terminal block from truck stock unit tested good,
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Cleveland Heights, Ohio 44118
Jeff M
Job Details:
03/29/2017
Found about five pencils inside the fan power assembly removal pencils unit tested good, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MVWC360AW0
Near Cleveland, Ohio 44106
Jeff M
Job Details:
03/29/2017
Took the actuator off the cam would not shift I took the camshaft are apart found a lot of gunk cleaned at the camp shift now slide easily unit tested good, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW
Near Cleveland Heights, Ohio 44106
Jeff M
Job Details:
03/29/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Lyndhurst, Ohio 44124
Jeff M
Job Details:
03/29/2017
The unit hd a off balanced and overload code I clear the codes recalibrated the control explain the customer how to properly load the machine unit tested good, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW
Near Cleveland, Ohio 44123
Jeff M
Job Details:
03/29/2017
Cust had thenew part installed new part unit op tested good , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model LDG7304AAE
Near Ashtabula, Ohio 44004
Arthur V
Job Details:
03/29/2017
Squealing coming from idler arm. While diagnosing found as motor gets warm it gets harder to start. Start windings going bad in motor. Needs motor. Motor cost 130.71. Cost with motor and previous repair not worth repairing. Please rufund customer previous parts and labor for her dryer. So that cust pays 89.95 sc only. Plus tax , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Mentor, Ohio 44060
Jeff M
Job Details:
03/29/2017
he chute motor was not plugged in. the tested good, Job Cmpltd,
We serviced a
MAYTAG COOKTOP ELE
Model MEC7430BS00
Near South Russell, Ohio 44022
Eric M.
Job Details:
03/29/2017
Replaced lr infinite switch, tested all burners, optest good., Job Cmptd
We serviced a
MAYTAG RANGE
Model MES5552BAW
Near WARRENSVL HTS, Ohio 44122
Chad P.
Job Details:
03/29/2017
Installed control and overlay. Op test ok. , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXMQ00
Near Walton Hills, Ohio 44146
Chad P.
Job Details:
03/29/2017
Installed valve assy. Op test ok. , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Brimfield Township, Ohio 44240
Robert A.
Job Details:
03/29/2017
Checked over unit, found plug off element, ohmed element, good, reset both connections, tested heater through control, good, op test okOfr 2500001577, Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGR5875QDS1
Near Brecksville, Ohio 44141
Chad P.
Job Details:
03/29/2017
FOund ignitor open. Replaced. Op test ok. ,
We serviced a
WHIRLPOOL REFRIDGERATOR
Model GB2FHDXWQ02
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
03/29/2017
Found duck bill failed. Removed and installed drain kit. Cleared line and ice. Op test ok. , Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Maple Heights, Ohio 44137
Chad P.
Job Details:
03/29/2017
Ran service test mode and calibration. Operation and sounds normal. Inspected drive system. Op test ok. , Job Cmpltd
We serviced a
WHIRLPOOL HOOD
Model vlo555@hotmail.com
Near Seven Hills, Ohio 44131
Brian B
Job Details:
03/29/2017
Replaced fan switch. Tested unit. Optest ok., Job Cmpltd, saved tckt [SdLink\288947c.png], O-emld tckt [SdLink\288947
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL0
Near Westlake, Ohio 44145
Brian B
Job Details:
03/29/2017
CC that the d/w is not washing the top rack. Found the chopper blade is broken. Replaced chopper blade from t/s. Ran a cycle test, optest ok
We serviced a
WHIRLPOOL WALL OVEN
Model GBD307PRY01
Near Westlake, Ohio 44145
Brian B
Job Details:
03/29/2017
Replaced parts listed. Brought back the core for return. Optest ok. ,
We serviced a
WHIRLPOOL RANGE
Model JBP66W0B4WW
Near Bay Village, Ohio 44140
Brian B
Job Details:
03/29/2017
CC that the unit is dead. Removed the back cover and checked the terminal block. Found that L1 was loose. Tighten the wire. Getting correct voltage.optest ok. , Job Cmpltd
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lakewood, Ohio 44107
Brian B
Job Details:
03/29/2017
CC that the unit is making a rumble noise. Found the drum rollers were worn down. Replaced the drum rollers from t/s. Ran cycle test, optest ok. , used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Cleveland, Ohio 44108
Brian B
Job Details:
03/29/2017
Checked freezer evap. Frosted all the way down. Does not appear to be a sealed system issue. FF evap completely iced up. Used steamer to clear ice and drain. Replaced thermister harness. Used foil tape and tie wrap to secure to suction line. Optest ok., Job Cmpltd,
We serviced a
MAYTAG MICRO OVEN
Model MMV5208WQ1
Near Middleburg Heights, Ohio 44130
Paul H.
Job Details:
03/29/2017
Unit has transformer hum, needs HV transformer, ordering, , ordrng 1 W10847064 (transformr),
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Cleveland, Ohio 44103
Dan
Job Details:
03/29/2017
Customer complaint that unit is making a loud squeaking noise, confirmed, found idler pulley worn out, unit needs new idler pulley, installed new idler pulley, op test good , used 1 279640 (PULLEY-IDLER21.10) from stock,Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, Ohio 44118
Jeff M
Job Details:
03/29/2017
The lights are receiving 8-9v dc unit needs new led lights , ordrng 1 W10623956 (module),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Cleveland Heights, Ohio 44121
Jeff M
Job Details:
03/29/2017
Customer has the fridge set to the highest coldest setting freezer is 0° fridge is 40° I took the back panel off of the evaporator evaporator was clean and has excellent airflow from the freezer to the fridge needs a new thermostat, ordrng 1 W10866230 (THEROSTAT)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
03/29/2017
Found door seals rotting and main control dropping oower to interface. Needs both replacd. Advised cust it is best to do at the same time. Two job count. Built in unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Parma, Ohio 44134
Chad P.
Job Details:
03/29/2017
Found wheels incorrect for unit. Mismatched. Also, some hace excessive play. Needs wheels for lower rack replaced.
We serviced a
GE REFRIGERATOR
Model GSH25JSXBSS
Near Maple Heights, Ohio 44137
Chad P.
Job Details:
03/29/2017
Found defrost heater open. Needs replaced. Please on cancelation list for install appt. , ordrng 1 WR51X10055 (heater,defrost),
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXSQ01
Near Geneva, Ohio 44041
Eric M.
Job Details:
03/29/2017
Found evap fan motor open. 120 v to motor. Needs evap fan motor and openings to fresh food compartment cleared of ice. ATTEN GREG: please order from v&v mentor. For next day to geneva DOWN FRIDGE , ordrng 1 WP2315539 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $295.25 Check # 771, schdld next appmnt for 3/31 FRI !,
We serviced a
WHIRLPOOL RANGE
Model RBD275PRB00
Near Shaker Heights, Ohio 44120
Chad P.
Job Details:
03/29/2017
Cc that units display went out and oven was not resoonding. Cust unable to cancel after this happened. Found trans on control failing. Needs control replaced. Unit did stored key pad fault but this was do to it being pushed several times when the display dropped. ,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near MENTOR ON THE, Ohio 44060
Gail V.
Job Details:
03/29/2017
Top rh corner dented and ui cracked, needs outer door and ui replaced., ordrng 1 W10839793 (NAMEPLATE) and 1 W10901498 (OUTER DOOR) and 1 W10903576 (USER INTERFACE), schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL COOKTOP
Model KECT365XAL0
Near Beachwood, Ohio 44122
Chad P.
Job Details:
03/29/2017
Documented cooktop damage. Parts no longer available. Est. 25 yrs old. ,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB1
Near Troy Township, Ohio 44234
Robert A.
Job Details:
03/29/2017
Installed ui and control, programmed, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB4
Near Brooklyn Heights, Ohio 44131
Brian B
Job Details:
03/29/2017
CC that the d/w is not advancing. Removed panel. Found machine filling main wash pump not running. Checked voltage on control 15 volts, should be 120 volts. Ohmed out wash pump motor, opened. Will need new sump and control.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE2
Near Ravenna, Ohio 44266
Robert A.
Job Details:
03/29/2017
Installed float asm, ran unit, good, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Chardon, Ohio 44024
Eric M.
Job Details:
03/29/2017
Replaced user interface and wire, ran thru svc test iaw tech sheet, passed, optest good., Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, Ohio 44022
Eric M.
Job Details:
03/28/2017
Comp ice maker made one batch of ice, then no more after that, no complaint of any leaking, not sure where that comp came fm. Force cycled ice maker, no water flow thru the fill tube, disconnected the waterline at the bottom of door, force cycled ice maker again, had water flow, have frozen fill tube. Put into svc test 19, checked for voltage going to fill tube heater, good voltage, checked continuity of the fill tube heater, showing open, needs fill tube replaced. Cust not available until 4/4 and needs appt after 12:30 pm. ., ordrng 1 W10816479 (TUBE - FILL), schdld next appmnt for 4/4 TUE 1-4 [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Beachwood, Ohio 44122
Dan
Job Details:
03/28/2017
Customer complaint that doors are uneven, leveled unit, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Beachwood, Ohio 44122
Dan
Job Details:
03/28/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KGCK366VSS01
Near Beachwood, Ohio 44122
Dan
Job Details:
03/28/2017
Customer complaint that left rear and center burner are not lighting, center burner is lighting, found left rear burner not arcing, reset ignitor connection, burner lit, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ5
Near Beachwood, Ohio 44122
Dan
Job Details:
03/28/2017
Container was received damaged(see pics), tracks are bent on new part, need to reorder, ordrng 1 WPW10451276 (CONTAINER), schdld next appmnt for 4/3 MON !,
We serviced a
GE REFRIGERATOR
Model GSHS9NGYBCSS
Near Mentor, Ohio 44060
Dan
Job Details:
03/28/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 40 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater is good, bimetal is closed, unit needs new main control, ordrng 1 WR55X10956 (control board asm196.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Mentor, Ohio 44060
Dan
Job Details:
03/28/2017
Installed new gearcase, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Chardon Township, Ohio 44024
Arthur V
Job Details:
03/28/2017
Replaced door seal using high temp adhesive. Op test good. Advised 24 hrs for cure time. , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Mentor, Ohio 44060
Arthur V
Job Details:
03/28/2017
Replaced control per service pointer. Op test good unit started. All fans etc running. , Job Cmpltd,
We serviced a
WHIRLPOOL WHIRLPOOL
Model WFE515S0EW0
Near Edgewood, Ohio 44004
Arthur V
Job Details:
03/28/2017
Cust complaint unit smelling bad like wires burning after the first time she used it. Installed cord and set oven for 350. Unit came on on reached temp. Inspected all wiring op test good. No signs of arcing or shorting of any wires. --- let unit cycle at 450 deg for 15 min. Smell is burning off off new elements etc. unit is operating properly also ran broiler and that worked ok also. Op test good , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVBL10
Near Chester Township, Ohio 44026
Eric M.
Job Details:
03/28/2017
Comp ice build up on fz floor. Clogged drain. Pulled unit out on floor mat. Installed drain tube, cleared clogged drain, optest good., used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Kirtland, Ohio 44094
Eric M.
Job Details:
03/28/2017
Comp after the water line was installed by the installers, leaks into the basement. It is not the dishwasher leaking, it is the hot and cold supply lines under the sink that are leaking fm when the installers were putting the dishwasher supply line in, but that is not the source of the leak. The cust is going to need either the Best Buy installers to correct the issue, or better yet, a licensed plumber. This is where the cust needed to be contacted prior to going out to get further information, which could have saved a trip., Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017AS4
Near Mentor, Ohio 44060
Eric M.
Job Details:
03/28/2017
Replaced control board and bulb. Optest good. Called wptl, spoke to ed (sr#: 7718668955), he said the usual cause is either using an incandescent or fluorescent bulb which will cause the control board to fail, but more than likely it is caused by triac 7104 shorting out, and the correct repair is to keep replacing the control board as we have done. Have the old board to return as core., Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH03
Near Mentor, Ohio 44060
Eric M.
Job Details:
03/28/2017
Comp that the lh crisper drawer front broke off, and will not dospense ice, needs crisper drawer and front replaced. Put into svc test iaw tech sheet, ran test 9, no response fm the ice dispenser pad, water dispenser pad operating. Swapped the plug fm the water pad on control board to the the ice dispenser, dispenses ice. Needs ice dispenser pad replaced. Quoted $108 labor. Cust also requested white touch up paint., ordrng 1 72017 (PAINT - TOUCH UP - WHITE 720) and 1 W10919809 (PAN - CRISPER 5299) and 1 WPW10346924 (PAD - ICE 10457) and 1 WPW10550026 (PAN - FRONT 3043), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Mentor, Ohio 44060
Eric M.
Job Details:
03/28/2017
Comp end caps on top rack rails came off, balll bearings fell out of rails, and lower rack wheels fell off 2 of the rollers. Needs upper rack rails and and lower rack roller assys replaced. Quoted $138 labor., ordrng 1 W11048934 (TRACK (LH) 5582) and 1 W11048936 (TRACK (RH) 5582) and 4 WPW10195417 (WHEEL ASSY 3016)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt or MOn
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXMQ10
Near Aurora, Ohio 44202
Robert A.
Job Details:
03/28/2017
Installed cond fan, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, s
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Aurora, Ohio 44202
Robert A.
Job Details:
03/28/2017
Found bearings loud, ran diagnostics, no codes, needs bearing kit, replaced, ran diagnostic cycle, op test ok, used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSH25JGDBCC
Near Cleveland, Ohio 44139
Robert A.
Job Details:
03/28/2017
Installed heater, evap lightly frosted, op test ok, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Solon, Ohio 44139
Robert A.
Job Details:
03/28/2017
Found i/m stuck at 6oclock, optics flashing 2x, needs i/m and optics, ordrng 1 2198597 (icemaker assy154.45) and 1 W10757851 (cntrl-elec173.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $471.34 Check # 4376, schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near MENTOR ON THE, Ohio 44060
Eric M.
Job Details:
03/28/2017
Comp that an unknown substance, which cust said was sticky and appeared to be the food safe lubricant that is applied to the rails of the drawer to allow it to slide smoothly. Cust said they were unable to remove it, i removed the excess with a dry paper towel from the inside of the drawer and from the rails. Tightened the fz door handle at customer's request., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Warrensville Heights, Ohio 44128
Robert A.
Job Details:
03/28/2017
Found unit had moved off concrete step and was off bal, tub ring caught in back, not allowing tub to move, reset, Ran diagnostics, no codes, watched cycle, good, found hot and cold reversed, corrected, ran spin cycle, bearings loud, needs bearing kit, lid hinges broken, unable to get bolts out, needs lid, pins and hinges, ordrng 1 W10435302 (bearing KIT) and 1 W10842924 (LID) and 4 WPW10442074 (SCREWS)s and 1 WPW10544328 (PIN) and 1 WPW10544329 (PIN), schdld next appmnt for 4/5 WED ! [***],
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Amherst, Ohio 44001
Paul H.
Job Details:
03/28/2017
Ran diagnostics, f0e5 off balance load, f9e2 water ring, f3e1 pressure system, cleared all, unit fits pointer for raising feet W10828881, raised unit to max height, checked pressure hose, no debris, ran test 51, all functions tested apssed, op test ok., Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Elyria, Ohio 44035
Paul H.
Job Details:
03/28/2017
Unit would not power up, checked under sink for plug, not plugged in all the way, rectified, started a test cycle, op test ok., Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Sheffield, Ohio 44054
Paul H.
Job Details:
03/28/2017
Replaced main control, ran calibration and test, op test ok., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
03/28/2017
CC of grinding noise, fits pointer W10828881, raised unit to max height, ran diagnostics, f0e5 off balance load, cleared, ran auto test, all functions tested pass, op test ok., Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
03/28/2017
Replaced ice maker, cycled and filled, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
03/28/2017
Checked unit, not powering up, checked power to board, none, checked junction box for power, none, checked plug under sink, not plugged in all the way, corrected, unit functioning now, op test ok., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near Columbia Township, Ohio 44028
Paul H.
Job Details:
03/28/2017
Replaced console, tested all pads, pads and LEDs all respond accordingly, op test ok., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Mentor, Ohio 44060
Dan
Job Details:
03/28/2017
Installed new gearcase, op test good , Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Saybrook Township, Ohio 44004
Arthur V
Job Details:
03/28/2017
Found unit drawing 5.67 amps under load. Needs mag tube and diode , ordrng 1 W10818686 (magnetron) and 1 WPW10575765 (diode), saved tck,schd next appt.Fri!
We serviced a
AMANA RANGE
Model ACR4303MFW0
Near Westlake, Ohio 44145
Brian B
Job Details:
03/28/2017
F3 fault code on display.. removed sensor. Ohmed out, open.. replaced sensor sent to customer. Tested oven.. optest ok., Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near North Olmsted, Ohio 44070
Brian B
Job Details:
03/28/2017
CC that the water is not dispensing out strong. Found the saddle valve was not open all the way. Advised cust to have plumber install an inline valve to get better pressure to refrigerator..Optest ok., Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDL03IVBL0
Near North Ridgeville, Ohio 44039
Brian B
Job Details:
03/28/2017
CC that the d/w is not washing the dishes. Found the chopper blade was broke. Replaced the chopper blade from t/s. Ran cycle test, optest ok. , used 1 W10083957V (CHOPPER 2615) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Westlake, Ohio 44145
Brian B
Job Details:
03/28/2017
Replaced the gearcase. Ran calibration test, cycle test and optest ok. , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Westlake, Ohio 44145
Brian B
Job Details:
03/28/2017
Replaced parts listed. Ran cycle test, optest ok., Job Cmpltd
We serviced a
GE WASHER
Model GLWN2800D2WS
Near Rocky River, Ohio 44116
Brian B
Job Details:
03/28/2017
CC that the unit is not fill up with hot water and not draining. Ohmed out the water valve, is correct. Found there is a slow cold valve that turns on the when the hot valve turns on. Water valve is working correctly. The drain pump is working correctly. Optest ok. , Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Willowick, Ohio 44095
Jeff M
Job Details:
03/28/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS0
Near Brecksville, Ohio 44141
Jeff M
Job Details:
03/28/2017
Installed new part unit op tested good ,
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Parma, Ohio 44129
Jeff M
Job Details:
03/28/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
KITCHENAID WALL OVEN
Model KEBC207KSS03
Near Walton Hills, Ohio 44146
Jeff M
Job Details:
03/28/2017
Thermal safety fuse located in the rear of the oven is open I tested from the control found that the safety fuse is open needs a new safety fuse, ordrng 1 WP9759242 (T FUSE)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM
Near South Euclid, Ohio 44121
Jeff M
Job Details:
03/28/2017
User interface is receiving power but as you press the button the display lights up and then goes out. Unit needs a main control , ordrng 1 WPW10312695 (MAIN CONTROL),
We serviced a
AMANA DRYER
Model NED4655EW1
Near WARRENSVL HTS, Ohio 44128
Jeff M
Job Details:
03/28/2017
The unit will not turn on. All the fuses tested good timer is receiving power the timer is also providing power to the motor. I found the start winding is open. Unit needs a motor the fan is damaged and will most likely break when removing it from the motor, ordrng 1 279827 (motor!dryer) and 1 WP694089 (FAN),
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHAXVB01
Near Lyndhurst, Ohio 44124
Jeff M
Job Details:
03/28/2017
Customer has used very little to no ice since my last visit. The icemaker is not made any ice. Optics tested good it needs a anew ice maker, used 1 2198597 (ICE MAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Avon Lake, Ohio 44012
Paul H.
Job Details:
03/28/2017
Initial problem was a jam in ice maker, cleared, cycled unit multiple times, could get water to flow, valve is actuating, fill tube heater has failed, unit fits pointer W10787876A, needs heater kit per pointer, ordrng 1 W10816479 (fitting 66.14),





