Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Map of Brook Park, OH

Lynn




Review of Fred's Appliance Service

Horrible service. They sent me two 10 year olds on a service call for why my washer continually smells moldy ( and STILL does today) and I was told, quote “don’t all washers smell??” I suggested there must be a leak and was also told “ if there was a leak you’d have a puddle of water on the floor.“ NOT TRUE. It’s Obviously an internal leak somewhere, ( which they refused to check for) probably very tiny not to puddle but enough to create moldy mildew odor. I was also told they don’t cover leaks! It’s UNDER WARRANTY! I will be calling them back!


Response from Fred's Appliance Service:

Hello Lynn! Thanks so much for dropping our team a line. We appreciate it. It seems that you may be suggesting in your note that we sent 10 year old technicians to your home? I can assure you that all technicians are at least 18 years of age or older. We've carefully reviewed your job record. It appears we were last at your home on 9/9/2019 and advised running some vinegar through a cycle to assist with odor. We also further examined your washer for leaks, and none were noted at the time of service. If you're still having troubles, we can certainly send another technician to re-examine your washer. We appreciate you dropping us a line. Thank you -The Fred's Team


Map of Avon Lake, OH

Great service and the repairman was very, very good. I would highly recommend him to anyone.




Review of Fred's Appliance Service


Map of Hinckley, OH

undertrained Techs




Review of Fred's Appliance Service

2 trips by 2 different techs, two different diagnoses, both incorrect, both on phone with superiors whole time while here.


Response from Fred's Appliance Service:

Hi Tim, Thank you for sharing your experience with us! During the most recent visit, our technician recommended replacing a wire harness for your dryer. However, my records show that you did not choose to complete that repair. If you would like to schedule a return visit, please give us a call at 1-888-45-FREDS and we will get your dryer up and running again! Thanks! The Fred's Team


Map of Andover, OH

Very good service




Review of Fred's Appliance Service


Map of Garfield Heights, OH

David




Review of Fred's Appliance Service


Map of Aurora, OH

Ron in Aurora.




Review of Fred's Appliance Service

Tech was great and his guidance resolved the issue we had with a new dishwasher.


Map of Pepper Pike, OH

Jeff was great!




Review of Fred's Appliance Service

Jeff was friendly, knowledgeable, and helpful in solving my issue despite a few surprise hiccups along the way that there was no way he could have foreseen.


Map of Woodmere, OH

Great Service




Review of Fred's Appliance Service


Map of Willoughby, OH

Great Service




Review of Fred's Appliance Service

Thanks for fixing our dryer quickly and efficiently!


Map of Aurora, OH

Great fast service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Excellent!


Great service




Review of Fred's Appliance Service

Awesome


Damion




Review of Fred's Appliance Service


Michele




Review of Fred's Appliance Service

Jason was excellent!! He was polite, friendly, and very knowledgeable.


Great service




Review of Fred's Appliance Service


Amazing person, wonderful work




Review of Fred's Appliance Service

Wow this guy was awesome, patient and attentive. Stayed till everything was 100% perfect; went above and beyond and even shared a fresh juice before he left. Awesome tech and an amazing person! Keep up the good work:-)


GREAT SERvice




Review of Fred's Appliance Service

Pleasant, thorough repair. Fixed my issue and resolved 2 more with good advice.


AWESOME ALL AROUND




Review of Fred's Appliance Service

I was very impressed with the communication, service tracking system, and the expertise of the entire team.


Great!




Review of Fred's Appliance Service


Very professional!




Review of Fred's Appliance Service

Great service!!


Great service




Review of Fred's Appliance Service

David does a great job.


straightforward




Review of Fred's Appliance Service

Good experience. A bit pricey just to walk in the door but I'm cheap and don't do this very often. Appreciated the frankness of the situation and felt the assessment and recommendation were fair. I'll recommend them to others.


very good




Review of Fred's Appliance Service


Great service; thorough and kept me informed on his arrival tieme




Review of Fred's Appliance Service

I think most service repairmen should be able to do their jobs, so that is the base that I start with. And Fred's Service met that base. What made them excellent was that he kept me informed throughout the day about when to expect him. Previously, they also sent a picture of what he looked like so I could identify him. These little things made the whole service call exceptional.


Perfection




Review of Fred's Appliance Service


Cathy




Review of Fred's Appliance Service

He did a great job


Will not work with homeowners insurance




Review of Fred's Appliance Service

I needed an estimate for America’s Preferred. Home Warranty insurance which unbeknownst to me, required that the technician speak to them at the time of the estimate. It turns out that Fred’s will not let a technician speak to an insurance company at all. So I spent $150 for two estimates that I can’t use. Fred’s needs to be upfront with their policy and put that information in their ad. It’s counter productive to have unhappy customers.


Response from Fred's Appliance Service:

Hi Janet, Thank you for sharing your review with us! We are sorry to hear about your troubles! Our technicians are either in a customer's home diagnosing and repairing appliances or driving. We rely on our office team to support our customers and their needs. Please have your warranty company call our office and we will be happy to share the technician's report and findings and we can even email them a copy of those notes. We will also be able to answer any questions they may have. Have a great weekend! The Fred's Team


Brian & the whole Staff are Wonderful!




Review of Fred's Appliance Service

Brian worked on our washing machine and did a superb job. It works again! Brian is top notch. Friendly, knowledgable and very well trained in his craft. Also worth mentioning are the hard working girls in the office, the are extremely accommodating, efficient, very helpful and just a pleasure to deal with. Their manager, well, what more can I say. She is just a peach! I really enjoyed speaking to her. Fred's is our only choice when it comes to appliance repairs.


Price high




Review of Fred's Appliance Service

Your visit to the house is high


Response from Fred's Appliance Service:

Hello Doris, We appreciate you taking the time to share with us. We frequently evaluate our pricing structure to ensure that it aligns with industry standards and allows us to provide 5-star service. We know it's never fun to have an appliance break and have unexpected costs. Please let us know if your range is still not working properly; the service charge is guaranteed for 30 days! We will certainly consider your feedback during our next review. We hope you have a great week! Thank you, The Fred's Team


Excellent service!




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Prompt




Review of Fred's Appliance Service


Great Service - Great representative




Review of Fred's Appliance Service


great




Review of Fred's Appliance Service

did great as always


Great service




Review of Fred's Appliance Service


Straight forward




Review of Fred's Appliance Service

We had a complex situation and Dan did not lose his cool. He was a good listener and did his trouble shooting to figure out the solution!!!


Z




Review of Fred's Appliance Service

.


excellent service




Review of Fred's Appliance Service

A knowledgeable, courteous technician.


Amazing customer service




Review of Fred's Appliance Service

After replacing the motor (which wasn’t cheap) the control board went bad. The new control board combined with the new motor would have cost us more than a new dish washer, but they refunded us 100% of our money including the service fee so we could just go buy a new dish washer! I didn’t ask for this, He offered it!


Peggie Adams




Review of Fred's Appliance Service


Great customer service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

My technician was a great trouble shooter. Even though the problem ended up not being with the dryer, he was able to figure out that it was an electrical problem. He explained exactly what I needed to tell the electrician.


Awesome repairman




Review of Fred's Appliance Service

After an online stove purchase arrived with a bad burner, the manufacturer sent out Fred's to make repairs. Repairman was clean, focused and replaced the burner quickly. He even took a few minutes to explain how the new oven worked since the controls were different from my last one. Fred's kept me well informed about when parts and service would be provided.


Mariam




Review of Fred's Appliance Service

Very impressive customer service! Great and helpful technician! Very quick repair


Good Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Gabriel diagnosed the problems with our Whirlpool Washer quickly. Based on his findings, we made our decision regarding the washer.


Dishwasher




Review of Fred's Appliance Service

Great service , in and out in no tome and fixed our dishwasher


Great customer service




Review of Fred's Appliance Service

Had a tough fix on Maytag washer. Finally had to replace entire control console. There was some difficulty in getting the part from the manufacturer but that wasn't the fault of the installer, Dan, or Fred's Appliance service team. Almost as soon as the part arrived an appointment was scheduled and it was installed. So far everything seems to be working fine.


Great




Review of Fred's Appliance Service

FRED'S SERVICE WAS GREAT!


Diagnose Dishwasher




Review of Fred's Appliance Service

Gabriel was professional, polite and courteous. He took the time to explain the issue and my options. I would definitely use Fred's again.


Great service




Review of Fred's Appliance Service

The issue was not solved yet but l they did all they could


Great service




Review of Fred's Appliance Service

The technician was extremely helpful. She explained all my options and gave me all the information I needed. Thanks for the professional service.


Not good




Review of Fred's Appliance Service

Not good.... I called in a work order because my icemaker was not working… Fred’s appliance came out and fixed everything except my icemaker… So far they’ve been here three times… Still no ice… Now I have to call back and have them come out for the fourth time ...I think you’re trying to make a career out of my refrigerator


Response from Fred's Appliance Service:

Hi Nelly! Thanks so much for sharing your service experience with us. We're very sorry for the continued troubles. We know how hard it can be to be without your icemaker. We don't like having multiple trips to the home for reoccuring issues. Know that we want to fix your icemaker for you just as much as you do! We promise. We do see the last time we reported to service this unit, we were unable to duplicate your icemaker issue. Intermittent problems also add a whole host of issues with the diagnostic process. We will be sure to pay very close attention on our next visit to get this problem solved for you. Thanks again for sharing your experience! -The Fred's Team


Awesome service




Review of Fred's Appliance Service

Everyone was awesome from initial call to the technicians. Extremely knowledgeable courteous and great work to fix the washer


Ilona




Review of Fred's Appliance Service


Kim




Review of Fred's Appliance Service


great




Review of Fred's Appliance Service

very good


Mile




Review of Fred's Appliance Service

Dan knew the problem, he was very fast and efficient. Thanks


David gave great service




Review of Fred's Appliance Service

David was very professional and knowledgeable


Great Service & Follow up




Review of Fred's Appliance Service

Brian from Fred's Appliance Service is polite, efficient, and very knowledgeable. Follow up service is wonderful. Squeezed us into a time slot (that they really did't have available) to accommodate us. Very happy and good overall experience. Thanks Fred's Appliance!


Great customer service




Review of Fred's Appliance Service


Excellent service!




Review of Fred's Appliance Service

Excellent repairman. Great response from office re warranty.


Great service




Review of Fred's Appliance Service

Excellent


Jim




Review of Fred's Appliance Service


service was completed in a timely manner ith good suggestions from the service ech




Review of Fred's Appliance Service


Me




Review of Fred's Appliance Service


Service on whirlpool gas dryer




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service

Very quick, and polite!


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Jeff was courteous, knowledgeable and very thorough. He explained what might have caused the damage and showed ways to avoid the problem in the future. He was very professional. Follow-up phone calls and tracking email were great. Staff manning the phones were also awesome.


Thorough, On-Time, Ease of Setting up Appointment




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Gabriel did an excellent job of identifying the problem with our dryer and fixing it. Thanks!


Louise




Review of Fred's Appliance Service


very competent, very thorough




Review of Fred's Appliance Service


Quick & Easy!




Review of Fred's Appliance Service

Great customer service. Easy to set up an appt. technician arrives when they tell you & explains what they are doing! My GE washer has a particular way it needs to be fixed & Jeff gets it.. he’s done quickly and it all works fine again!


Microwave




Review of Fred's Appliance Service

First time, we waited 6 hours for service—second time they were on time and fixed the appliance


Response from Fred's Appliance Service:

Hi Larry, We appreciate you sharing your experience with us! We apologize that your technician was running behind on the first visit. Unfortunately, scheduling doesn't always go exactly as planned! We are so happy to hear that your unit is up and running again! We hope you have a terrific weekend! Thanks! The Fred's Team


Washer




Review of Fred's Appliance Service

David is great


Great service!




Review of Fred's Appliance Service

On time, clean, courteous, problem solved!


Great Service




Review of Fred's Appliance Service

Good, friendly, perfessional service man.


Excellent




Review of Fred's Appliance Service


Gary




Review of Fred's Appliance Service

Exceptional service


Marty




Review of Fred's Appliance Service

He seemed very knowledgeable and was very customer service oriented but there still is a problem with my refrigerator, he did fix the freezer door that the delivery people installed incorrectly but there still seems to be a lingering problem


Response from Fred's Appliance Service:

Hi Marty, Thanks for reaching out to us! We are sorry to hear that your refrigerator still has a lingering issue. Someone from our team will be calling you shortly to coordinate a return date so we can take another look at the refrigerator. Thanks! The Fred's Team


Sandra




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Came within time frame given, and within phone call prior to appointment. Fixed problem, and answered questions afterward to help us take care of future problems.


GREAT SERVICE MAN!




Review of Fred's Appliance Service

Great customer service, he had no problems fixing my range really nice guy!!


Dave




Review of Fred's Appliance Service

Great professional service


Solved




Review of Fred's Appliance Service

Took 2 tries but major rebuild is working.


Response from Fred's Appliance Service:

Hi Ken! Thanks for dropping us a line. We very much appreciate it. We're sorry it took 2 tries. Sometimes these machines get the best of us! We appreciate your patience. Have a great week. -The Fred's Team


Very professional




Review of Fred's Appliance Service

Absolutely one of the best services I had in years. Very polite, timely repair, educated in his field and above and beyond neat and clean.


Great Service




Review of Fred's Appliance Service

I’m very satisfied with Corina’s work. She quickly identified the problem and completed the repair. She was friendly and professional.


Excellent Service




Review of Fred's Appliance Service

Definitely recommend this technician


Great service




Review of Fred's Appliance Service

Good service


Knowledge technician




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

Fred’s Appliance could not have provided better customer satisfaction. The entire team was friendly and when they discovered that one visit was under warranty and we had already paid for the repairs they refunded the money. Thank you!


James




Review of Fred's Appliance Service

Great service


Great job




Review of Fred's Appliance Service

Jason did a great job. He told me what the issue was and how he resolved the issue. Thank you


Courteous, quick service!




Review of Fred's Appliance Service

Jeff was on time and quickly handled the repair.


Disappointed in quality of service




Review of Fred's Appliance Service

Very disappointed in quality of work. The one burner handle is hard to turn when oven is hot. In looking at the oven door it does not appear to be installed correctly. I will be calling tomorrow!!!!!!


Response from Fred's Appliance Service:

Hello Sue, We appreciate you sharing your feedback with us! We are sorry to hear that the handle isn't moving smoothly and that the door looks off. We will be happy to send a technician out to take a look and correct any issues. Give us a call at 1-888-45-FREDS to schedule. Thanks! The Fred's Team


The service tech was polite clean very neat I would certainly like to use him again if I needed to have another appliance repair




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Technician did a great job! Explained everything during the process. Very professional. Well done!


Good job




Review of Fred's Appliance Service


Impressive-most Impressive




Review of Fred's Appliance Service

Arrived on time, polite and informative. Gave me several options, explained everything. If I own an appliance brand you can service, you will get the call.


good service




Review of Fred's Appliance Service


Satisfactory & Helpful Service




Review of Fred's Appliance Service

The help provided in operation & understanding of the dishwasher is appreciated. Thank you.


Thorough technician




Review of Fred's Appliance Service

The service call cost was as stated during the appointment setup for a technician to come out to diagnose the problem. Unfortunately, Dan was unable to reproduce the issue, so no repair was made. Of course, it would've been nice if it had been a cheaper, but I feel the price was fair for a house call, and appreciated his thoroughness and suggestions on what to keep an eye out for.


Repair Kitchen Aid stove top




Review of Fred's Appliance Service

Very good service. Like how you can see service schedule on-line.


Great service.




Review of Fred's Appliance Service

The young man that came to repair our dishwasher was very courteous and found the problem right away. He also fixed something else that might cause future problems. Thank you for the great service.


Kathy




Review of Fred's Appliance Service

On time appointment with a quick repair.


Dryer Repair




Review of Fred's Appliance Service

Jeff did an excellent job - arrived on-time & was very knowledgeable . Only delay and convenience issue was Whirlpool manufacturer had delays in delivery.


great service




Review of Fred's Appliance Service


On time and works great after the repair




Review of Fred's Appliance Service

I have always been please with the service provided! On time and quick to get the repairs done!


Great service




Review of Fred's Appliance Service

The actual service was great. Joe the technician was awesome. My only disappointment was how long it took to get on the schedule. I would highly recommend Fred’s!!


great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Mr




Review of Fred's Appliance Service


Got done what needed fixed




Review of Fred's Appliance Service

Ecellent


Service on new appliance




Review of Fred's Appliance Service

This is less than month old freezer. As of this writing problem of ice build up inside (frost free) has been conquered. Thank you for your knowledge of problem and fixing.


Very Thorough Diagnosis of My Oven's Problem




Review of Fred's Appliance Service

Joe spent an hour diagnosing the exact cause for my double-oven's problem. He carefully tested and considered various possibilities before rejecting them, finally establishing the true cause. Once he returned a few days later with a replacement part, he was meticulous in making sure the oven actually worked and the kitchen area was as clean as he found it. Great service!


Dishwasher repair




Review of Fred's Appliance Service


Excellent service!




Review of Fred's Appliance Service

George is a very knowledgeable, educational, professional person. He immediately diagnosed and repaired the problem in my dishwasher. He then checked the system to make sure everything was operating efficiently. I will definitely call Fred’s Appliance service for my appliance repairs again. I will request George!


Great service




Review of Fred's Appliance Service


on time,professional,competent and pleasant




Review of Fred's Appliance Service

Arrived when he said he would and worked diligently to remedy a warranty issue. very competent!


Very professional




Review of Fred's Appliance Service

Good experience from start to finish


Totally missed the problem




Review of Fred's Appliance Service

Brian has been out to my home to attempt to fix my refrigerator on a number of occasions. It would appear that the problem is resolved but a few months later, I am throwing away tons of food again. I asked for another serviceman this time and he said that the part the Brian ordered (that he replaced 5 months ago) was not the problem. Brian was wrong each time that he came out. Corey got it right the first time. I told Brian about the issue the first time that he came out, as it has been an issue since the 1st year that I owned the refrigerator.


Response from Fred's Appliance Service:

Hi Kristina, We appreciate you taking the time to share your review with us! Intermittent issues can certainly be challenging to diagnose and pinpoint. We apologize that the issue was not rectified at the original visit. But, we are so happy to hear that our refrigerator is up and running again! Have a great week! The Fred's Team


On time, good work




Review of Fred's Appliance Service

i had another serviceman out to my home to fix my refrigerator on a number of occasions this year. I kept having problems with it, having to throw away expensive food each time. Corey came out one time and figured it out. He took time to explain the problem to me and was very professional.


Great service I would definitely recommend them and call them again when needed




Review of Fred's Appliance Service

Technician showed up on time was efficient found the problem and the repair was completed in a timely matter , they were able to get me in earlier the the scheduled appt which was greatly appreciated!


X




Review of Fred's Appliance Service

Very professional


Susan




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Very experienced & knowledgeable technician who did the repair timely & professionally!


Great service




Review of Fred's Appliance Service

You have a great employee in Gabe. Very respectful and knowledgeable.


Anjua




Review of Fred's Appliance Service

Great. Jason was polite, neat and quick.


Good service




Review of Fred's Appliance Service

Very professional


Great service! Dan has been very patient with us over what is a tricky repair.




Review of Fred's Appliance Service

Dan has had to come out 3 times to repair a tricky problem with our washer. After installing a new control the washer worked fine. The next morning it didn't. He returned the next day and the washer was working again. That night it stopped again. We took a video this time to better show the problem. He's scheduled again for Wednesday and we're hoping to get the problem resolved so we can stop pestering everyone. Thanks!


Outstanding Service




Review of Fred's Appliance Service

Fred’s is the best company to service all your home appliances. I have been with them for years and never had one issue. Service men always prompt, clean, and knowledgeable. The office ladies are so nice. You are not going to wait weeks for an appointment.


Great service




Review of Fred's Appliance Service

David was professional, explained everything, worked quickly and my dryer sounds better than it did when I got it!


Gabriel




Review of Fred's Appliance Service


Good Service




Review of Fred's Appliance Service

He came within the designated time which was good and did a good job cleaning up after himself


corinna was great




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Great diagnostician. Great service.




Review of Fred's Appliance Service

See note above.


Professional Service,




Review of Fred's Appliance Service

Technician was very professional and friendly, service with a smile.


Fast efficient and friendly




Review of Fred's Appliance Service


Great service again




Review of Fred's Appliance Service

The technician quickly diagnosed issue and cleaned things up. He was friendly and explained things clearly. Giving 3 stars for convenience because it took a week before somebody was available, which might no be easily solved with shortages of good technicians.


Excellent service!




Review of Fred's Appliance Service


Excellent Customer Service




Review of Fred's Appliance Service

From the appointment to the repair, I couldn’t ask for more. This is a wonderful company!


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

I thought Jeff M was knowledgeable and answer my questions. I told him that this is the 2nd time this has happened in 2 years and he told me there my be a mother board problem which would indicate a manufacturing problem.


Great service for a 💩 product




Review of Fred's Appliance Service

Gabriel was professional and a pleasure on each of his service calls for my lemon of a fridge...


Oven repair




Review of Fred's Appliance Service

Tech Jason diagnosed a broken element. He returned in 3 days for the repair upon delivery of the part. Jason was professional and friendly. He also answered questions about our dishwasher and refrigerator.


did great job




Review of Fred's Appliance Service

Did a very good job of explaining everything about the product and answered all of my questions.


Rebecca




Review of Fred's Appliance Service

Very professional. Gabriel was on time and very helpful.


Excellent service




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

Service technicians were extremely professional and prompt and informative. They resolve the issue quickly and were very friendly.


great Service




Review of Fred's Appliance Service

Great experience


great service, good attitude




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service

Our experience with Joe O and Fred’s was excellent in every way. We had a warranty through Home Depot for this repair but we use Fred’s normally so we were happy to be able to stick with Fred’s. Could not be happier.


On time fixed problem




Review of Fred's Appliance Service

Came when you said he would. Diagnosed problem. Had the needed parts. Fixed the dishwasher and ran a cycle. Was a excellent technician.


Great job




Review of Fred's Appliance Service

This could not have been easier for me.


Great service




Review of Fred's Appliance Service


I will recommend your company anytime.




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

I received appointment confirmation and updated so I knew when the repairman would be there. The tech was friendly, helpful, and informative. The issue was fixed quickly. Definitely would recommend them!


great job




Review of Fred's Appliance Service

the tec was very polite and fast and he new what he was doing


dryer fix




Review of Fred's Appliance Service

Gabriel was very thorough and spent time talking to me about the problem and how to fix it. thanks!


Excellent service




Review of Fred's Appliance Service

The tech was awesome and very helpful!!!


Mary




Review of Fred's Appliance Service


Whirlpool refrigerator serviced




Review of Fred's Appliance Service

Jeff from Fred’s Appliance was very friendly and knowledgable. He was able to zero in on the reason for our ice maker not working due to a specific fault code. However upon opening up the ice maker it was also discovered that the maker’s heating element that helps the ice to free itself from the ice maker and drop into the bin had shorted and nearly caught on fire. It had scorched the plastic around it. This required replacing several components of the ice maker as well as the overall controller board. After his repairs, we are now up and running again.


Pleased




Review of Fred's Appliance Service


Competent




Review of Fred's Appliance Service

Cory was running late with another customer and someone from the office called to say he would be a little late for my appointment. I found this to be refreshing since you can't find companies who really care about customer's time. When Cory arrived the appliance wasn't making the noise but he listened to our description and was able to pinpoint the issue. Was thankful that he was apply to fix the issue with the description and not have to hear the noise. Cory is a competent and knowledgeable employee.


Great service




Review of Fred's Appliance Service

Excellent truly professional service! David knows his stuff!


Great service, very knowledgeable technician, very helpful and informative.




Review of Fred's Appliance Service

Great service, very knowledgeable technician, very helpful and informative. Would definitely use Fred’s again!


we out of useing our refrigerator for three days and fred's appliance got it fixted the same day.




Review of Fred's Appliance Service


Patricia




Review of Fred's Appliance Service

Dave has good work ethics and did a wonderful job. Will definitely continue to call when we need service.


Marcella




Review of Fred's Appliance Service

Great Service! My technician was professional and friendly.


Great service!




Review of Fred's Appliance Service


Mr




Review of Fred's Appliance Service

Outstanding


noisy refrigeratior




Review of Fred's Appliance Service

The young man who came out (second time) tried to explain why the new frig was so noisy. He did not put the part on that was sent us inasmuch as he did not think it would help the problem. It is very frustrating and irritating that the frig, new, makes so much noise.


Response from Fred's Appliance Service:

Hi Shirley, We appreciate your feedback and we are sorry to hear that you are dissatisfied with the noises of your refrigerator. All models are made a bit differently and it can be disappointing when a newer unit doesn't function the same as a former unit. We recommend reaching out to Whirlpool to see if they have any other tips or tricks to help decrease the noise of the compressor. Have a great weekend! The Fred's Team


Refrigerator




Review of Fred's Appliance Service

Professional, answered all my questions, very helpful. Would request Jason in the future. Thank you!


Prompt service that quickly diagnosed the problem, reasonable price.




Review of Fred's Appliance Service

My experience was excellent from the time I called to request a service call to the time the service representative quickly diagnosed the problem and fixed it.


Solved problem but I had to find replacement parts on line




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Job completed in a timely and efficient manner




Review of Fred's Appliance Service


Timely and Efficient Service




Review of Fred's Appliance Service


Great Job




Review of Fred's Appliance Service

Brian was awesome, very knowledgeable, fast & friendly. Fixed my machine, there wasn’t a doubt he knew his stuff. It doesn’t get much easier when dealing with appliance repairs. That being said , the price was astonishing. I get it that it’s a business to make a living . But for the service charge nothing was included, no first half hour , no 15 minutes, nothing. Then I got charged for the part & installation. What was paid was pretty much Lawyers wages. I hope the Technicians are well taken care of because the repair cost almost as much as a new appliance. I’ll use the service again , but hopefully after I hit the lottery. Thank you


Response from Fred's Appliance Service:

Hi There William! Thanks so much for dropping us a line. We're very happy that Brian provided awesome service for you. We're sorry you felt the repair was too expensive. After careful review of your job record, we're seeing you were charged in accordance with our national flat rate labor guide. We choose to charge in a flat rate fashion as we would never want to penalize our customers for newer technicians that are still learning the ropes--this could easily happen if we were charging by the hour. We understand repairs aren't cheap, and it's never fun to have a surprise appliance repair bill. There's lots of expense and overhead that goes into getting a well-trained, awesome technician to your doorstep. We do generously share earnings as we pride ourselves in offering great benefits and awesome salaries to our team. We also stand behind our work, and will always be at your service if anything goes awry. Thanks again for sharing your experience! -The Fred's Team


Excellent service




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Friendly Service




Review of Fred's Appliance Service

Corina was able to diagnose the issue with my washer and dryer. She took the time to explain what the issue was. She was very professional and friendly.


Great service




Review of Fred's Appliance Service

Brian showed up in the specified timeframe, repaired the issue within minutes, and answered all questions I had. Great service


Very professional




Review of Fred's Appliance Service

Gabriel was very knowledgeable of the issue he encountered in my refrigerator and explained it in a very easy way to understand for me.


Great job




Review of Fred's Appliance Service

Corina did a great job. She was very considerate of my house and respected her work environment


Keep up with good work




Review of Fred's Appliance Service


Thumbs up!




Review of Fred's Appliance Service

Brian is awesome, send him every time please!


Prompt visit. Unsuccessful end result.




Review of Fred's Appliance Service

Jeff arrived early and did his best to help with our problem. Jenn-Air said a tech could find the model number as it would be on the oven in two places. Unfortunately, there was only one area where a tag was and it was illegible. No service could be done. Bummer.


Response from Fred's Appliance Service:

Hi Dan, We appreciate your feedback and we are happy to hear that our service was prompt! Unfortunately, if we are unable to locate the model and serial numbers, we are unable to locate service sheets and parts for the unit. We apologize for the inconvenience! Thank you! The Fred's Team


good service




Review of Fred's Appliance Service

Gabriel was very good and talkative about what he was doing. the call was a warranty the burners on our new stove where bad. They had a service note on them which means to me they had a recall on them.He checked everything over to make sure it all worked before he left. great job by him


Best service technician/great service




Review of Fred's Appliance Service

Corina expertly diagnosed the situation and carefully replaced the parts. She was extremely organized and efficient. Her follow through and attention to detail was exceptional!


Great service




Review of Fred's Appliance Service

Showed up on time and was done within 1/2 hour. Friendly , reliable and informative. Great rep’s! Brian M.nwas exceptionally knowledgeable.


Professional and friendly




Review of Fred's Appliance Service

I had to leave for work before the technician arrived but my daughter was here. She said he was very professional and kind.


Gabriel P.

Gabriel P.

OTR MICROWAVE AMANA AMV2307PFS4 "Replace all parts,opt test ok"

Near Briarcliff Pkwy, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

WASHER MAYTAG MVW6230HW This was the machine that I already looked at once last time I was here I was not able to find anything wrong with it

Near Dillon Dr, Ashtabula, OH 44004
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of ice build up in air channel, cleared, op test good"

Near Ravine Dr, Cleveland Heights, OH 44112
Marie V.

Marie V.

WASHER WHIRLPOOL WTW5000DW1 "Replaced parts , ran auto test, sound good. Ran calibration. Op test ok"

Near Erie St, Elyria, OH 44035
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replaced the control, ui and heater. Cycled im. Filled optest ok. Brought core back for return"

Near Pomona Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

WASHER WHIRLPOOL WFW6620HC0 Installed main control. Ran auto test. Op test good.

Near Lake Overlook Dr, Mentor, OH 44060
Dan H.

Dan H.

DRYER SAMSUNG DV395ETPARA/A1 "Customer complaint that unit is not heating, confirmed, found thermal cut off open, need thermal cut off; ordrng 1 DC96-00887C (Cut off), used 1 SHIPPING (shipping and handling) from stock"

Near Beachcliff Row Dr, Rocky River, OH 44116
David R.

David R.

WALL OVEN WHIRLPOOL JJW2730WS02 "Fan is damaged, took pictures. Ordering out, set as 2 count ; ordrng 1 WPW10273667 (blower)"

Near Brookhaven Dr, North Royalton, OH 44133
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT720PADM2 "Cc unit codes 7-1, not washing Ran diagnostics, confirmed 7-1 for no heat. Wash motor not turning on during cycle, good power in to motor at 122v. Unit needs wash motor.; ordrng 1 WPW10671941 (pump&motor21104), used 1 SHIPPING (shipping and handling) from stock"

Near Chadwick Ct, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ1 "Cc unit not startingHookup unit to power, no response from panel. Checked for voltage at control board connection. Good at 114v. No response from control board. Unit needs control board.; ordrng 1 W11225084 (cntrl-elec)"

Near Euclid Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Sliding rail not engaging ordering ; ordrng 1 W11093713 (adapter LF ) and 1 W11093714 (adapter RT )

Near Cypress Ave, Cleveland, OH 44109
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404KPS0 Found water leaking from pump seal ordering ; ordrng 1 W11416362 (PUMP ASSEMBLY )

Near Orchard Blvd, Parma Heights, OH 44130
Joe O.

Joe O.

DISHWASHER GE GDT580SSF6SS "Cc: spray arm broke offFound spray arm is snapped off. Needs spray arm.Customer to install; ordrng 1 WD22X10089 (SPRAY ARM1304), used 1 SHIPPING (shipping and handling) from stock"

Near Duffield Rd, Beachwood, OH 44122
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc of noise when spinningWith hand speed spin I can hear the bearings Washplate wont come out easily Needs gearcase and slider kit and washplate ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider) and 1 W10902814 (washplate)

Near Falcon Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WML55011HS3 I installed a new parts did not work. The unit will not heat but we’re only heat for about a minute and a half then it will overheat and shut down the fan is not turning on while the microwave is being ran. You can manually turn the fan on. Needs a new control boards and the single fan; ordrng 1 W11129648 (cntrl-elec) and 1 W11133799 (cntrl-elec) and 1 W11213353 (motor-fan)

Near Bridgewater Ln, Chardon, OH 44024
Jeff M.

Jeff M.

WASHER KENMORE 417.948023 "The rear bearing on the dryer is failing needs a bearing kit; ordrng 1 5303281153 (bearing kit-rear), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Doyle Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

DBL WALL OVEN KENMORE 790.4200361 I installed the new part unit did not test good this means that a part that was sent is bad from the factory need new controls. When I had the oven uninstalled from the wall and disassembled I individually tested the heating elements the fuses everything tested good this is a control issue; ordrng 1 316443910 (board) and 1 318601500 (control)

Near S River Rd E, Geneva, OH 44041
Dan H.

Dan H.

SXS REFRIGERATOR GE GSS23QGTAWW "Customer complaint that unit is not cooling after a power outage, found nothing running, unit needs new control, customer does not want repair ; ordrng 1 WR55X10942P (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near E Farnhurst Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

DBL WALL OVEN WHIRLPOOL GBD307PDS10 CC that the error code f2e6 is on the ui. F2e6 CANCEL key drive line open. Press cancel unit started to heat. If come back with error code to replace the ui. The ui is nla and the door handle is nla.; ordrng 1 4448854 (Door handle) and 1 8300440 (Ui)

Near W Clifton Blvd, Lakewood, OH 44107
Corina B.

Corina B.

DBL WALL OVEN KITCHENAID KFGD500ESS04 "CC that the ovens do not heat to temp. And the bread proof turns off after a few hrs. Turned the upper and lower oven on to 350* waited 20 minutes after buzzer, both stabilized at 350*.. Bread proof standard turns off after so long and rapid over shoots temp then turns off does not turn back on. Called t/l Andy. That the oven turns off about 3.5 hours. Call JR will need a main control.; ordrng 1 W10877013 (Control) and 2 WP7430P044-60 (Temp sensor)s"

Near Hickory Ct, Avon, OH 44011
David R.

David R.

DRYER WHIRLPOOL MED6230HW0 "Customer had questions about damp dry signal. Called techline just to verify and give information to customer, also leveled unit. Ran timed dry and unit is testing good. Let customer know about sensors in front and also unit timed dry for smaller loads. Unit test good. Op test ok"

Near OH-18, Wellington, OH 44090
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS322FDAB04 "The filter head assembly is not allowing water to pass through when there is a filter present in the assembly needs a new filter assembly estimate only; ordrng 1 W10862460 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near Cumberland Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Cc items in FF drawer were freezing. Tested temps 40* in FF and 2-3* in FZ. Checked all vents to make sure working properly, tested damper as well, opening and closing correctly. Made sure drawer humidity controls working correctly. Covered half of intake air from FZ. Went into diagnostics and set defrost to standard 8 hr. Changed temp to 40* in FF and 1* in FZ. Unit test good. Op test ok"

Near Hauserman Rd, Parma, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT549SZDM Unit was running when I was there This one they replace the outlet with a with Leviton ach/gfci on 12/17. 114-agtr2-e part number checked the outlet properly polarized and grounded.Each refrigerator is with a 2 general circuit. Right now nothing else is plugged in to the outlets. Compressor 1.83 amps to start dropped to .80 amps 93.8 wattsDefrost 3.12 amps 361 wattsNo one lives in the apartment

Near Euclid Ave, Cleveland, OH 44114
Jeff M.

Jeff M.

WALL OVEN ELE WHIRLPOOL KODE500ESS05 Installed the new part op tested good.

Near Ravinewood Dr, Austinburg, OH 44010
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced the control. Optest ng. Will need a pump and motor. Replaced pump and motor from surplus t/s. Optest. ; ordrng 1 W11087376 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

Near Celianna Dr, Strongsville, OH 44149
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4955HW1 The unit was not operating correctly I found that the cold water valve was off

Near Hartshorn Dr, Painesville, OH 44077
Corina B.

Corina B.

RANGE WHIRLPOOL IBS350DS00 "CC that the oven is not working. The cabinet is split, the wall oven is rocking back and forth, tight spot. Did not pull unit out. Will need a thermal fuse and thermostat. ; ordrng 1 WPW10545255 (Fuse) and 1 WP4449751 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"

Near Van Aken Blvd, Shaker Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "CC that the unit trips the breaker, not all the time.Unit was running when I was there Arch/gfi breaker. Square d.Checked the outlet properly polarized and grounded. When the compressor turns on 1.83 amps then drops to .80 ampsdefrost 3.20amps 371 wattsNo one lives in the apartment"

Near Euclid Ave, Cleveland, OH 44114
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc unit keeps on powering off and on by itself, also FF fan not working and ice build up in FF. Found fan is blocked by ice, not running, short circuiting and turning unit off. Unplugged fan to check and verify, unit is running. Will need fan with harness, needs steamed. Thermistor cover broke in process, no charge.**2 job count ; ordrng 1 W10405166 (cover) and 1 W11032800 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Kingswood Ct, Strongsville, OH 44149
Corina B.

Corina B.

WASHER WHIRLPOOL MVWX655DW2 CC that the unit does not agitate. Found the shifter arm is not inside the cam. Reinstalled the shifter to the cam. Ran a calibration. Ran a rinse and spin. Optest ok.

Near W 44th St, Cleveland, OH 44113
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc that ice door seems like is not shutting all the way causing it to freeze and not be able to take the bin out. Took pics. Ice door is sealing correctly warm air is coming from ice door . Also ice bin is cracked cause by ice expanding. ; ordrng 1 W11175839 (Door ice) and 1 WPW10347093 (Ice container)

Near Oak Tree Dr S, Lorain, OH 44053
Corina B.

Corina B.

DISHWASHER GE DDT595SGJ5WW "CC that the unit is not draining. Checked the drain pump clear. Will need a new drain pump; used 1 WD19X24829 (Drain pump), and 1 SHIPPING (shipping and handling) from stock"

Near Porter Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED9400ST0 When arrive customer said that the wife notice heat going in air dry only setting so check for heating element ground is good call whirlpool tech line spoke to Chris we check relay on control found a close relay will need control customer did not needed thermister office pls refund 32.12 from thermister only the other fuse he needed cause it was open file number also customer will not fix /Any question call ; saved tckt

Near Brookside Cir, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER WHIRLPOOL MVW7232HW0 "Installed UI console, ran auto test and calibration. Op test good."

Near Oakridge Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WML55011HB Installed the new part op tested good.

Near Mentor Ave, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2269FRZ03 "Cc unit freezer not coolingCustomer showed house title as pop, contacted HB, office will have to see if WP approves. Temped freezer section, reading 35 degrees, ff section reading 39 degrees. Checked frost pattern on evaporator. No frost pattern, ice ball on cap tube. Unit has refrigerant leak. Will need compressor and evaporator. Only the compressor is covered under 10yr. Quoted repair cost if no repair auth from WP."

Near Stockbridge Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed the new part op tested good.

Near Coleridge Rd, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed the new part op tested good. ; used 1 SHIPPING (shipping and handling) from stock

Near Center Rd, Andover, OH 44003
Jason N.

Jason N.

RANGE KITCHENAID KSGB900ESS3 "Cc unit griddle coating is flaking off. Customer cannot find pop. Customer will have to contact Snow bros. Or WP for pop or auth. For repair. Advised her if we have an authorization we can order part, she would not need a return to trip for install as it’s just the griddle (W10432544). ; saved tckt"

Near Dines Rd, Novelty, OH 44072
Jeff M.

Jeff M.

MICROWAVE KITCHENAID KMHS120ESS3 The interlock switch failed installed the kit from the service pointer unit tested good; used 1 W11244490 (INTERLOCK SW KIT) from stock

Near Lake Rd, Conneaut, OH 44030
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc unit not making ice Ran diagnostics found E2 motor lost position Ran test harvest ice maker timed out Needs ice maker ; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Tartan Ct, Chagrin Falls, OH 44022
Joe O.

Joe O.

DRYER MAYTAG MDE2400AYW Cc: baffles fell offFound screw holes stripped out. Cannot re installed baffles.

Near Hartshire Dr, Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: frost buildup in freezer, freezer drawer hard to close, insufficient cooling during warmer monthsFound temps in ff section at 39 degrees and freezer at 5 degrees. Found freezer drawer missing wheel. Found gasket worn and not sealing around freezer. Needs freezer door gasket, roller and axle; ordrng 1 W10248555 (roller) and 1 W10407215 (gasket) and 1 W10643690 (axle)"

Near E 98th St, Cleveland, OH 44108
Gabriel P.

Gabriel P.

WALL OVEN KITCHENAID KEMC308KSS0 "Replace glass,opt test ok"

Near Nottingham Dr, Avon Lake, OH 44012
Joe O.

Joe O.

MICROWAVE KITCHENAID KOCE500ESS08 "Installed communication harness. F6e8 error code still coming back. Called whirlpool tech line spoke with Robert. Found thermostat burned out and wiring shorted. Needs thermostat, and harness.; ordrng 1 4375430 (thermostat) and 1 W11449277 (HARNESS)"

Near E Overlook Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

DRYER WHIRLPOOL MED7230HW1 "Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed"

Near Edgerton Rd, University Heights, OH 44118
Brian M.

Brian M.

DRYER MAYTAG LSE7806ACE Cc unit not working Found brake to be seized and not releasing Needs brake assembly but it requires a special tool that is no longer available ; ordrng 1 WP6-2011900 (brake-bd) and 1 12112425 (belt set-maytag)

Near Elm Creek Way, Aurora, OH 44202
Dan H.

Dan H.

WASHER MAYTAG MVW7232HW0 "Customer complaint that unit is not working properly, ran diagnostics found f0e4(spin limited by water temperature) error code, found hot and cold water line reversed, corrected, op test good"

Near Edgerton Rd, University Heights, OH 44118
Joe O.

Joe O.

WASHER MAYTAG MVWC6ESWW1 "Cc: leakingFound hole in drain tube from pump out to sink. Needs drain hose.; ordrng 1 WPW10189267 (hose-drain2982), used 1 SHIPPING (shipping and handling) from stock"

Near Eaton Rd, University Heights, OH 44118
Dan H.

Dan H.

DRYER WHIRLPOOL WGD49STBW2 "Installed new timer, op test good"

Near S Taylor Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

WASHER MAYTAG MHW6630HW0 Cc unit not spinning clothes on normal cycle Found spin to be turned off Advised customer on settings Turned spin on OP Test Ok

Near Herrington Drive, Aurora, OH 44202
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDHE704DSS0 Replace assembly pump opt test ok but found sensor burn and plastic shelf broke when trying to take out also some got caught on cabinet seal and torn it ordering spoke to cp senior tech if you need any information ; ordrng 1 W11177741 (gasket) and 1 WPW10546503 (adjuster) and 1 WPW10705575 (sensor)

Near Park Ave, Westlake, OH 44145
Marie V.

Marie V.

WASHER WHIRLPOOL RTW4516FW2 "Cc that unit does not pass sensing. Ran diag found no error codes. Drain hose looks good. Started a load. Unit pass sensing fill. Check ohms on valve they were on range. Ran unit 3 times on regular and bulky item, pass. Unit is working as designed."

Near W 30th St, Lorain, OH 44052
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 "Cc: smoking, burning smellFound element shorted to ground, found element ignited lint in unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Found venting plugged up. Needs element. Replaced element. Ran test cycle op test ok ; used 1 279838 (ELEMENT6175) from stock"

Near E 276th St, Euclid, OH 44132
Jason N.

Jason N.

DRYER JENN-AIR JDG2000W "Cc unit making rumbling sound when stoppingRan dryer op test, some vibration noise happening during cycle. Stopped unit, can hear blower wheel spinning down, free spinning on motor shaft. Unit needs blower wheel.; ordrng 1 31001043 (wheel,blower4984), used 1 SHIPPING (shipping and handling) from stock"

Near Richmond Rd, Beachwood, OH 44122
Marie V.

Marie V.

DISHWASHER KITCHENAID KDTE234GPS1 "Cc that unit is not drying the dishes properly at the second and 3 rack. Ran calibration no error codes on unit, took temp after calibration got 177*. Advice cust to run hot water at the sink before starting a cycle. Also recommend using rinse aid to help drying the dishes better. Op test ok unit is working as desig"

Near Bur Oak Dr, Westlake, OH 44145
David R.

David R.

DRYER KENMORE 110.698228 "Cc burning smell. Front panel comes off, found a lot of lint charred on element, showed customer. Other than that the duct vent is charred but that happens over time, could be causing a little side smell from when element is heating up as well. Tested heater components, good. Gave customer estimate for parts needed if smell and problem continues. Let know smell will take time to go away. As of now, op test ok, customer to clean in unit, Do not order parts ; ordrng 1 WP3387747 (element 86.67) and 1 WP3387911 (duct-air 119.92), used 1 SHIPPING (shipping and handling) from stock"

Near River Rock Way, Berea, OH 44017
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit ice maker will not workingReplaced ice maker using truck stock. Ran harvest test, ice maker indexed properly and filled mold with water. Op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Princeton Blvd, South Euclid, OH 44121
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302ESS02 Cc: no water or iceFound no water getting to unit. Found water valve shut off to unit. Turned valve on. Op test ok

Near Mayfield Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT910SAYM0 Cc: adjusters brokenFound rollers broke off adjusters. Needs adjusters.Customer refused to pay svc. Customer stated he was never quoted svc. Stated he was told we would come out and give an estimate. Office to contact; saved tckt

Near Polo Park Dr, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Recovered refrigerant Installed listed parts Ran vac for 25 min stayed in 30 inch vac Watched for 15 no change Recharged with 5.5 oz r134a Normal frost pattern showed Advised to let cool for 48 hours

Near Peckham St, Hiram, OH 44234
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed new switch, op test good"

Near W 41st St, Cleveland, OH 44109
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Installed new Orion board, compressor did not start, nothing running, compressor watt test is over 100 watts, sealed system is good, unit needs new main control; ordrng 1 W11333076 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Yorktown Dr, Westlake, OH 44145
Marie V.

Marie V.

RANGE FRIGIDAIRE FFEF3016USB "Cc that unit temp is not correct and that the light on the top does not work. Preheated unit to 350*, after buzzer waited 15 more min took temp got 360* pointing at the pan inside oven, explain cust but she said she was having issues cooking cookies and that she set the unit to 360 and it worked good, cust wants unit recalibrated. Advice cust after recalibration need to take a closer look when cooking to make sure is good and not burning things up.This unit does not have a light at the top. Light is from otr microwave."

Near Belle Ave, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR KENMORE 106.567065 "Cc fridge freezing things Found damper not functioning properly its stuck open Needs diffuser and recommend replacing thermistor ; ordrng 1 WP2301101 (diffuser) and 1 WP2188819 (temp sensor), used 1 SHIPPING (shipping and handling) from stock"

Near Sunset Way Blvd, Kent, OH 44240
David R.

David R.

DRYER SAMSUNG DVE45R6100W/A3 "Cc unit was running as soon as they closed the dryer with no heat, customer did unplug unit and ever since then it has been working correctly. Checking out everything, all display buttons are working, opening and closing door unit is checking good, not turning on by itself. Tested different cycles on different temp settings and heat is cycling off and on with no problems. Unit could of accidentally be hit into “Wrinkle Prevent” mode where it will tumble even when cycle is done with not not stop for 90/180 mins, but doesn’t give specific time for this model. Checked over everything, test good, op,test ok"

Near Royalton Rd, Grafton, OH 44044
Dan H.

Dan H.

WASHER WHIRLPOOL NTW4516FW3 "Customer complaint that unit is not starting, Customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet, found only 30vac to control, outlet has 120vac, plugged unit in with different adapter, control powered up, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Rocky River Dr, Cleveland, OH 44135
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTM354DSS4 "Cc unit not starting, water sitting in bottom. Customer states unit will fill and rain, but will not wash. Ran diagnostics, found codes 6-4 for float switch open and 6-1 for low/ no water. Ran diagnostics cycle, water fill is good, pump motor receiving power, but motor only humming. Pump or motor is seized up. Unit needs pump/motor assembly. Customer not repairing, estimate only."

Near Sanctuary Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF736SDAM00 The unit is leaking water. The rear main valve has failed as soon as you turn water on to the units it starts dumping water out of the valve. Needs a new valve; ordrng 1 W10865826 (valve)

Near Schenley Ave, Ashtabula, OH 44004
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8989SHZ0 "Cc unit leakingRan wash test, water started pouring from wash pump on filling. Unit needs pump/motor assembly. Wrong model number info in job, updated model number. Serial number still valid. Ordering pump/motor.; ordrng 1 WPW10591570 (pump&motor)"

Near Mitchells Mill Rd, Chardon, OH 44024
Jason N.

Jason N.

DRYER SAMSUNG DV395ETPASU/A1 "Cc unit not staying on when started, and making a grinding noiseRan dryer op test, drum not tumbling, motor buzzing then overload kicked off. Pulled unit apart, found string and fabric material wrapped around motor shaft behind blower wheel. Removed, checked all other moving parts. Reassembled unit, reran op test. Drum tumbling, good heat, op test good."

Near Starbush Ct, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR KENMORE 1069555782 "Cc unit clicking on and offCustomer states since last visit out, the unit has done this twice. Unit compressor will start then stop, it will do this several times before it finally runs. Other then this the unit is working fine. Checked several components, defrost timer, thermostat and start relay. All checked good. Forced unit to cycle on and off several times, could not duplicate the issue again. Unit is working normally at this time. Advised customer that I cannot recommend which parts to replace as I’m not sure which one is at fault."

Near Auburn Rd, Chagrin Falls, OH 44023
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SHB1 Cc: not workingFound loose connection at terminal connection. Reconnected. Ran test cycle. Op test ok

Near Wilson Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW Cc gasket doesnt work right Could not find a issue with gasket its completely sealing OP Test Ok

Near Pioneer Trail, Mantua, OH 44255
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDS25SHBS1 Cc: grinding sound on normal and soak and scrub cyclesRan test cycle on normal and on soak and scrub. Did not hear any grinding noises. Advised customer to record a video if the noise comes back. Could not duplicate issue. ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Chesapeake Cove, Painesville, OH 44077
Marie V.

Marie V.

REFRIGERATOR KITCHENAID KFXS25RYWH2 Cc that ice maker only worked 2 times. Temp is good. Throughout the unit found icemaker lost position got stuck could not get it to cycle replaced from truck stock it cycle on its own. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock

Near W Schaaf Rd, Cleveland, OH 44109
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Installed control and UI Ran auto test and calibration OP Test Ok

Near Bartlett Rd, Mantua, OH 44255
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8040DW0 Cc of LF error Ran diagnostics found error for water valve Replaced using back truck stock Ran auto test and calibration OP Test Ok ; used 1 W11220230 (Valve) from stock

Near Edson Rd, Kent, OH 44240
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new ice maker and valve, op test good"

Near Hilliard Rd, Lakewood, OH 44107
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new drain hose, op test good"

Near W 7th St, Cleveland, OH 44113
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF560SAFT2 C unit not washing and he replaced control Found sump not running Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock

Near Woodland St, Ravenna, OH 44266
Brian M.

Brian M.

RANGE WHIRLPOOL WFG550S0HV1 Cc unit not baking Found customer to have to many pans in the drawer causing igniter to spark at pans Removed pans and unit ignited right away Ran test bake to 350 no issue Stopped bake and ran test bake to 420 no issue

Near Mercury Ct, Roaming Shores, OH 44085
Brian M.

Brian M.

WASHER MAYTAG MVWP575GW0 Cc unit doesnt seem to agitate normally Ran diagnostics found no errorsRan manual agitate no issue found Ran auto test and calibration OP Test Ok

Near Dines Rd, Novelty, OH 44072
Dan H.

Dan H.

WASHER WHIRLPOOL MVW7232HW0 "Customer complaint that unit is displaying call service message and is in another language, unit seems to be set to Spanish, ran diagnostics found f0e9(off balance pause), f0e5(off balance ), and f0e3(over loaded) error codes, ran test cycle, unit completed test cycle, all components working properly, called whirlpool techline spoke to jk, told me how to switch unit back to English, unit is operating as designed"

Near E 131st St, Cleveland, OH 44105
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW0 "Customer complaint of burning plastic smell, no burn marks on control or under unit, plugged in, unit was paused at spun cycle, continued, no burning smell noticed, ran auto test, no burning smell noticed, ran recalibration, unit is operating as designed"

Near Louisiana Ave, Cleveland, OH 44109
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2569VEM4 Cc unit not making ice Found ice bin full and icemaker had ice in it Cycled icemaker ice dropped and filled At this time icemaker seems to be working properly

Near Brady Lake Rd, Kent, OH 44240
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Installed new deli drawer, op test good"

Near Ledge Hill Dr, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDTA50SAKZ0 Cc of unit not drying well Found customer using quick was with heated dry off and not using rinse aid Advised on rinse aid and filled it up also advised on settings Ran auto test OP Test Ok

Near Ridgeview Ct, Streetsboro, OH 44241
David R.

David R.

REFRIGERATOR WHIRLPOOL KBFS25EWMS1 "Found drier clogged. Replaced. Tested. Pulled 28”vac w/ pump, watched, good, charged 5.25 r134a, unit holding pressures. Good. Unit still in garage ; used 2 WPW10143759 (DRIER) from stock"

Near Hampshire Ct, North Royalton, OH 44133
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc not heating. Checked all components, good. Found the wrong voltage coming into unit. Bad fuses on breaker above outlet, customer switched out, tested. Good. Unit heating. Op test ok"

Near Tracy Trail, Cleveland, OH 44130
David R.

David R.

WASHER ROPER RAL5144BW0 "Customer recently moved all appliances around. Wanted to make sure washing was balance. Checked over unit, good. Everything working correctly, let and showed customer where and how to balance unit if need be. Op test ok"

Near Mastick Rd, Fairview Park, OH 44126
David R.

David R.

RANGE WHIRLPOOL WFE540H0ES1 "Replaced parts. Control not needed. Tested bake, op test ok"

Near Greenview Dr, Columbia Station, OH 44028
David R.

David R.

WASHER MAYTAG MVWB865GW0 Replaced parts. Tested. Good. Op test ok

Near Cowley Rd, Columbia Station, OH 44028
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 Installed console and main control. Ran auto test and calibration. Op test good.

Near Wentworth Ln, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit leakingCustomer states the last cycle she ran, the unit leaked from the door. Ran wash test for 30 min. No leaks found at this time. Set down water mitigation mat under unit. Advised customer on loading of lower rack to ensure water is not being directed toward the door. Customer to monitor."

Near Newport Cove, Willoughby, OH 44094
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL MMV1175JZ0 Replace control and housing and lamp

Near Franklin Blvd, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW3 Replaced the lock. Ran a calibration. Started a rinse and spin cycle. Optest ok

Near Erwin St, Maple Heights, OH 44137
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFTR1821TS5 Installed the new part op tested good.

Near Georgetown Ln, Madison, OH 44057
Gabriel P.

Gabriel P.

RANGE JENN-AIR JDRP548WP03 "Replace burner head and all harness igniter,wants when to test it the two front one did not ignite found out I connected wrong connector correct issue opt test ok"

Near Legends Row, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Steamed out the freezer. Replaced the control and harness, checked heater, good. Turned the defrost on. Optest ok"

Near Eldridge Blvd, Bedford Heights, OH 44146
Brian M.

Brian M.

RANGE MAYTAG MER8800FZ2 Cc right burner reading still hot Disconnect temp prop on rf burner light went off Needs rf burner Already on order ; schdld next appmnt for 1/8 FRI !

Near OH-225, Diamond, OH 44412
Marie V.

Marie V.

DISHWASHER KITCHENAID KDFE104HPS0 Cc that the panel goes in when you touch it. Removed door and found a loose screw. Adjusted all of them. Op test ok

Near Arthur Ave, Westlake, OH 44145
Marie V.

Marie V.

WASHER GE GUD24ESSJ0WW "Replaced all parts , but unit will need hub nut replaced. ; ordrng 1 WH01X10618 (Hub nut)"

Near Detroit Ave, Cleveland, OH 44113
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed rack adjusters OP Test Ok

Near Geauga Lake Rd, Chagrin Falls, OH 44023
Marie V.

Marie V.

OTR MICROWAVE KITCHENAID KMLS311HBS1 Cc that the unit creates a lot of condensation when using it. Told cust that thats normal but unit started rusting inside back wall and in front. Took pictures. Unit is installed the right way.; O-emld tckt

Near Park Dr, Brook Park, OH 44142
Dan H.

Dan H.

WALL OVEN JENN-AIR JJW3430WS00 "Customer complaint that oven is not working, control panel is just showing boot up screen, Confirmed, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10292566 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Arlington Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

RANGE WHIRLPOOL WFE535S0JZ0 Cc unit control panel dentedReplaced control console using customer supplied pre id part. Customer satisfied with appearance. Op test good.

Near Arline Ave, Eastlake, OH 44095
Joe O.

Joe O.

WASHER MAYTAG MVWB855DC3 Installed control and ui. Ran auto test and calibration. Op test ok

Near Easton Rd, Orwell, OH 44076
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit wont power on Found control to be dead. Needs control ; ordrng 1 W11116592 (cntrl-elec)

Near Cackler Rd, Streetsboro, OH 44241
Joe O.

Joe O.

REFRIGERATOR JENN-AIR JFC2290VEM8 Cc: not making iceFound ice maker is not calling for water. ice maker on continued loop. Needs ice maker. Replaced ice maker. Cycled. Op test ok ; used 1 W10884390 (ICE MAKER ASSY8239) from stock

Near Boulder Creek Dr, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW1 Cc of squeaking Found gearcase leaking oil Oil is all over everything underneath motor belt and cam and actuator; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10913953 (actuator)

Near Denny Rd, Ravenna, OH 44266
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit not dispensing iceConfirmed no ice will dispense, ice clumped in front of ice container. Ice container frozen in place, able to break away. Shook ice container and ran approx a gallon of ice through dispense to clear any fused ice chunks. Advised customer if she’s not using a lot of ice to regularly shake container or at least dispense some ice on a weekly basis to prevent ice from clumping. Op test good."

Near Newport Cove, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Customer complaint that unit is not making ice, fresh food section temperature at 50 degrees, freezer section temperature at 53 degrees, ice ball on top of both evaporators, unit needs new fresh food section evaporator and drier; ordrng 1 W11116006 (Evaporator) and 1 W10143759 (Drier)"

Near Beech Creek Trl, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFW2055FRZ00 Installed fan motor and blade. Unit is cooling. Advised customer to allow 24 hours to cool. Op test ok

Near Kimberly Ave, Cleveland, OH 44108
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc unit not coolingFound unit has power, but no fans or compressor operation. Checked fans and compressor operation in diagnostics, all functioning properly in diagnostics mode. Exited diagnostics, still no operation. Unplugged unit for 30 seconds. Plugged back in, main board outputs returned, compressor started, fans turned on. Let cycle for 10 min, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. Also advised if problem returns, most likely would be looking at a main board replacement. Op test good."

Near Coldstream Rd, Cleveland, OH 44143
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.50oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895713 (COUPLER), 1 W10895750 (COUPLER), and 1 W10896689 (COUPLER) from stock"

Near Stevens Blvd, Eastlake, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL MTB2156GEW "Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 33 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, unit needs new evaporator fan, customer does not want repair at this time ; ordrng 1 WP61005339 (Fan motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Fox Hollow Dr, Mayfield Heights, OH 44124
Dan H.

Dan H.

DRYER SAMSUNG DV52J8700EP/A2 "Customer complaint of loud squealing noise, confirmed, found ldler pulley squealing, unit needs new idler pulley; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"

Near Hidden Woods Trail, Mayfield Heights, OH 44143
Jason N.

Jason N.

DISHWASHER MAYTAG MDBH949AWS2 "Cc unit panel not lighting up, unit not operatingFound half of keypad console buttons do not function. Tried putting into diagnostics, only one button for diagnostics mode working. Checked ribbon connector in console, good connections. Unit needs console/keypad. Customer not repairing, estimate only."

Near Steven Blvd, Richmond Heights, OH 44143
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE304DSS0 "Installed pump/motor assembly and OWI sensor. Ran diagnostics cycle. No leaks, no codes at end, op test good."

Near Suffield Rd, Mayfield Heights, OH 44124
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104HBL0 CC that there is a burning smell. Found something on the heater (burned up) took picture. Ran a calibration. Optest ok.

Near Letchworth Rd, Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Cc unit runs all the time and making an electrical noiseCustomer states he want to be sure unit is working correctly, because of the sound. Ran diagnostics functions test, noise in question is the compressor humming. Advised customer that this is a normal sound for this unit. Unit may run more due to the fact unit has very little product in both ff and freezer sections. Advised customer more product will help stabilize temperatures and prevent unit from having to run more to cool. Unit is working as designed."

Near Hobby Horse Ln, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Customer tightened screw on agitator too tight and busted the agitator. Gave estimate to customer for new agitator. Ordering; ordrng 1 W10772621 (screw) and 1 WP3951744 (agitator), used 1 SHIPPING (shipping and handling) from stock"

Near Alderwood Rd, Parma Heights, OH 44130
David R.

David R.

DRYER WHIRLPOOL WGD95HEDW0 "Cc unit not drying correctly. Turned unit on, went to check vent outside, smelled something on fire, went back down to unit, smoking. Took everything apart, found a lot of built of lint causing fire and charred components. Listing and giving estimate to customer for what is needed. Took pics, customer paid SVC, do not order parts. ; ordrng 1 W10353165 (burner-gas) and 1 W10637537 (harns-wire) and 1 W10708958 (harns-wire) and 1 W10837240 (idler pulley) and 1 WP338906 (sensor) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WP8573824 (funnel), used 1 SHIPPING (shipping and handling) from stock"

Near Beresford Ave, Parma, OH 44130
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS35FXSS3 Installed rack adjusters OP Test Ok

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER MAYTAG MVWB855DC3 Installed console and main control. Ran auto test and calibration. Op test good.

Near Maple St, Perry, OH 44081
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Cust showed pop, sent pic. CC that the door is crooked. Found the unit not secured to the cabinet or the countertops. Advised cust the dishwasher need to be secured to not torque the body. Optest ok"

Near Dorset Ct, Beachwood, OH 44122
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE525S0JZ0 Parts did not needed when arrive press broil and it heat customer said she leave oven open when broiling she said it says that on owners manual advise her not to do it I never heard that

Near Weaver Dr, Amherst, OH 44001
Jeff M.

Jeff M.

DRYER GE GTD65EBSJ3WS Installed the new part op tested good.

Near Irma Dr, Chardon, OH 44024
Gabriel P.

Gabriel P.

WASHER GE GUD24ESSJ0WW Took all connections of tub and remove tub assembly out when we when to take bolt with spanner wrench it was too small for bolt so we had to go to autozone to get a 1 11/16 socket we got but the bolt didn’t came out it was seize to shaft so we had to use angle grinder to cut bolt then we were able to take gearcase out and change it but we charge customer for a bolt look at my pvr for part order add customer on cancellation list ; saved tckt

Near Detroit Ave, Cleveland, OH 44113
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4816FW2 "Cc: unit stopped mid cycle, would not unlockFound unit is receiving proper power(124v). Found error codes f7e5(shifter fault). Ran manual spin and agitate. Unit is shifting. Ran auto test and calibration. Ran normal cycle. Unit shut down before filling. No indicator light on control. Checked power at control. Unit still receiving 124v. Needs control; ordrng 1 W11170319 (cntrl-elec)"

Near OH-167, Pierpont, OH 44082
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDPE234GPS0 The unit is not supplying power to the sump needs a new control. There’s a five year warranty on the control board in the owners manual; ordrng 1 W11305303 (cntrl-elec)

Near Van Winkle Dr, Ashtabula, OH 44004