We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44120
Manny
Job Details: 11/07/2022
"Cc unit making noise and not washing properly, ran diagnostics and no codes ran test cycle and ok, unit is working as designed, customer said that they just wanted to make sure it was working properly, because this is a lot different than the old one that they had and it makes so many different noises, explain that all noises Ive heard are all normal, unit is working as designed, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/07/2022
"Cc unit leaves clothing wet at the end of the cycle, ran diagnostics and no codes found, ran test cycle and good, Checked all cycles to verify that the spin is on, spin was on Lowe speed on multiple cycles, advise customer to verify that the spin speed is either on high or max extract, for a better spin performance, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/07/2022
"Replaced cam, shifter and belt, ran diagnostics cycle and opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near University Heights, OH 44118
Manny
Job Details: 11/07/2022
"Cc unit turning on on its own, check power and good voltage, set to bake unit good heat, set to broil and let it preheat good heat, turned oven off and staying off, check control for any loose connector and all secure, cant duplicate the issue, advise customer to monitor the unit and if the issue comes back to try and record it so we can see whats going on and to see if there is any error code. Opt test ok"
We serviced a
GE RANGE
Model JHP56002WH
Near Cleveland, OH 44108
Manny
Job Details: 11/07/2022
Installed drip pan opt test ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Avon, OH 44011
Gabriel P
Job Details: 11/04/2022
Track came out of place correct issue opt test ok
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/04/2022
"Cc: contact service error message Found error f8e0(blower fan speed too low). Cleared error. Tested blower fan. Needs blower fan. Customer to contact to continue with repair; ordrng 1 W11107275 (fan-blwr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Aurora, OH 44202
Corina B
Job Details: 11/04/2022
"CC that the u it is leaking on the left side. Confirmed. Found the dishwasher not level, leveled the unit. Still dripping. Will need a gasket. Office will need to reschedule. ; ordrng 1 W11483553 (Tub gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Windham, OH 44288
Jason N
Job Details: 11/04/2022
"Cc unit freezer light and top FF lights are out/dim Customer stated freezer LED was replaced less a month ago, but it looks like that same thing. Checked LED modules, found upper rear LED in ff section faulty ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Atwater, OH 44201
Jason N
Job Details: 11/04/2022
"Cc unit not dispensing ice or water.Customer states the randomly the ice and water dispense will not work. Tested door inputs, tested good. Found pad switch test failed several times to come back as input 1. Pad switch, possibly UI issue. Ordering both part. Customer stated the RH door gasket is torn. Confirmed, will order door gasket as well. ; ordrng 1 W11387387 (UI) and 1 W10853387 (Pad) and 1 W10407212 (Gasket)"
We serviced a
ELECTROLUX WASHER
Model EFLS517STT0
Near Aurora, OH 44202
Corina B
Job Details: 11/04/2022
CC that the unit is leaking water and smells. Started a cycle found water dripping from the bellow. Advised cust to use 1-2 tablespoons of he detergent and Lysol sanitizer. Use the afresh tablets to clean the washer. Cleaned the bellow. Started a cycle with clothes no leaks. If still leaking will need a new bellow. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Painesville, OH 44077
Dan H
Job Details: 11/04/2022
"Customer complaint that cycle selection buttons are not working, ran diagnostics found f5e1(lid switch fault) error code, ran test cycle, lid locked, unit completed test cycle, unit passed user interface test, started normal wash cycle, lid locked unit filled and advanced to wash cycle, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Fairport Harbor, OH 44077
Dan H
Job Details: 11/04/2022
"Customer complaint that unit is not washing, found motor disconnected from control, reconnected, wash motor started"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB01
Near Cleveland, OH 44106
Joe O
Job Details: 11/04/2022
"Cc: buzzing, intermittent electrical burning smell Found buzzing is compressor running. Advised customer this is a normal noise from the compressor. Checked compressor compartment, and electrical. Could not find any shorted or burned harness or component. Could not duplicate issue. Op test ok Documented with whirlpool tech line."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Streetsboro, OH 44241
Corina B
Job Details: 11/04/2022
CC that there is a noise. Confirmed. Noise is from the drain pump turning on. Noise is normal. Dryer vent is smaller then 4. Gave customer dryer vent wizard. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Gabriel P
Job Details: 11/04/2022
Unit working as design
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44127
Joe O
Job Details: 11/04/2022
"Cc: not working, making noise Found error codes f8e1(long fill no fill) f0e2(over suds). Found unit not draining. Found debris in drain pump. Removed debris. Ran auto test and calibration. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP02
Near Brecksville, OH 44141
Corina B
Job Details: 11/04/2022
Replaced the ui. Set unit up. Heated the ovens. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Maple Heights, OH 44137
Joe O
Job Details: 11/04/2022
Installed door glass. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/04/2022
"Cc: not heating at the beginning of cycleAdvised customer they are not designed to heat the water at the start of the cycle. Advised customer the unit will only heat the water so far, and if it cannot reach the target temp or water is not hot at the beginning of the cycle it will shut off the heater. Ran test cycle(customer had water running at sink prior to starting) unit had hot water. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB2227DEW
Near Rocky River, OH 44116
Manny
Job Details: 11/04/2022
"Cc unit not cooling, verified and temps is in ff and 72 in fz, checked set temps and noticed control was stuck on 7, disconnected the control and reconnected, and control went into programming, control was not programmed, reprogrammed control and unit started cooling, waited 15 mins and temps 57 in ff and 43 in fz, advise customer to place a water bottle in the fz and once frozen its ok to load it up, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Manny
Job Details: 11/04/2022
Replaced led opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Eastlake, OH 44095
Dan H
Job Details: 11/04/2022
"Customer complaint that a black puddle was found under unit, found gear oil leaking from gearcase, pulley and belt also covered in oil, unit needs new gearcase, cam kit, and belt; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
GE DISHWASHER
Model PDT775SYN3FS
Near Euclid, OH 44132
Dan H
Job Details: 11/04/2022
"Customer complaint that top of door is cracked, found user interface cracked through buttons, buttons are not working, unit needs new user interface ; ordrng 1 WD21X25375 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44103
Marie V
Job Details: 11/04/2022
"Recovered refrigerant. Replaced filter drier, set into a vacc 29, no changes on gages after 15 min. Recharge unit with r134a, 4.2oz. Pressure at 0. Replaced control. Set to recommended. Advice cust to allow 24 hours for unit to get to proper temp. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW563HC0
Near Painesville, OH 44077
Dan H
Job Details: 11/04/2022
"Installed new dispenser, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Painesville, OH 44077
Dan H
Job Details: 11/04/2022
"Unable to remove agitator, will need to break agitator to remove, unit needs new agitator ; ordrng 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/04/2022
"Cc unit not making ice Found ice maker stuck in harvest position, detection arm is down. Ran ice maker harvest test, coming back 23 for motor switch fault. Wires on bottom of the door are good, no breaks or exposed. Unit needs ice maker. ; ordrng 1 W10873791 (Ice maker)"
We serviced a
GE DRYER
Model GFD85GSPN0RS
Near Painesville, OH 44077
Dan H
Job Details: 11/04/2022
"Customer complaint that knob does not line up with cycles and check vent light is on, confirmed , vent is clear, unit needs new user interface ; ordrng 1 WE22X32259 (User interface), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44105
Corina B
Job Details: 11/04/2022
CC that the light shield is missing and the shelf lip is cracked on the left side. Confirmed. The light for this refrigerator does not need a light cover. Took picture of the liner lip. The shelf sits on where the crack is. Called BJ epoxy the crack but call whirlpool. Called t/l Travis Sending to customer care to see if the next step is epoxy or replacement 8212572 epoxy kit. Waiting on the next step; saved tckt
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHD2250TS8
Near Thompson, OH 44086
Dan H
Job Details: 11/04/2022
"Customer complaint that unit is not cooling properly, freezer section temperature at 28 degrees, fresh food section temperature at 47 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair at this time ; ordrng 1 5303918569 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Corina B
Job Details: 11/04/2022
"CC that the right side hinge came off. Reattached the hinge, door is passed 90* replaced both hinges. Had a surplus hinge. Replaced the hinges. Opt test ok ; used 1 W11240518 (Hinge) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Beachwood, OH 44122
Joe O
Job Details: 11/04/2022
"Cc: will not maintain 0 degrees Customer stated unit will fluctuate in temp between 3 and 12 degrees. Unit is used in a pharmacy. Advised customer the unit will fluctuate in temps. Found temps at 5 degrees in freezer and 39 degrees in ff section. Found ff set to warmest setting. Adjusted ff temp to coldest setting, customer stated they need the ff section to stay around 38 degrees. Advised customer there is no way for us to keep temp at 0 degrees without fluctuations. Advised customer the unit runs off the refrigerator temps, when the ff section gets to its temps the unit will shut down. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Corina B
Job Details: 11/04/2022
CC that the u it stops mid cycle. Ran F7E6 MOTOR FAULT. Replaced the control and lock. Brought the core back for return. Ran a calibration. Opt test ok.
We serviced a
GE DISHWASHER
Model GLD4458R00CS
Near Painesville, OH 44077
Dan H
Job Details: 11/04/2022
"Customer complaint that unit is leaking and has standing water in bottom, held cancel, unit drained, started normal wash cycle, unit filled and began washing, no leaks found, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Willoughby, OH 44094
Corina B
Job Details: 11/04/2022
Replaced the latch. Opt test ok
We serviced a
GE REFRIGERATOR
Model GFE29HSDESS
Near Cleveland, OH 44109
Manny
Job Details: 11/04/2022
"Cc unit making a noise, unit was empty and no noise, can duplicate issue, advise customer to reload unit and monitor and if noise return to ensure that there is nothing against the fan in the fz, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MTW5570TQ0
Near Cleveland, OH 44103
Marie V
Job Details: 11/04/2022
Cc that the unit does not spins. Confirmed. Found lid switch defective. Will need new. ; ordrng 1 WP8318084 (Lid switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44103
Marie V
Job Details: 11/04/2022
Cc that the door switch broke when opened door. Confirmed. Replaced switch. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/04/2022
"Replace adjuster,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 11/04/2022
"Cc unit no working, verified and codes F11, f24, f60, unit needs control, replaced control ran spin test opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 11/04/2022
"Cc unit is locked and stuck draining, verified and codes f11, f24, f20 and f60, unit needs control , replaced contr, ran spin test, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44114
Marie V
Job Details: 11/04/2022
"Cc of unit not keeping temp . Took temps 16* freezer and 39* fresh food section. Is making ice but found huge blocks of ice on evaporator . Has leak. Verify all connections, are good. Put gages in pressure in low side where -15 and high side 60psi. Added nitrogen found leak at evaporator took pics called whirlpool tech line . Unit is non reparable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Warrensville Heights, OH 44128
Manny
Job Details: 11/04/2022
"Cc unit leaking, confirmed and drain is frozen over steam and cleared ice, removed duckbill and full of gunk and some of the chipped paint from evap cover, clean duckbill and install it, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lakewood, OH 44107
Marie V
Job Details: 11/04/2022
"Cc that unit has a gap in freezer gasket. Confirmed. Replaced gasket. Leveled unit and added petroleum jelly. Advice cust to allow at least 1 you without opening door, so it can cool down on that shape. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44052
Gabriel P
Job Details: 11/04/2022
Shaft of gearcase making sound ordering ; ordrng 1 W11449841 (Gearcase)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Lorain, OH 44055
Gabriel P
Job Details: 11/04/2022
Cannot find and issue unit working as design
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
Manny
Job Details: 11/04/2022
"Tub is cracked, box is damaged as well see pic, there is damage to the tub where counter weight screws in, reordering tub, hopefully next time is no dmg.; ordrng 1 W11460604 (Tub assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Bay Village, OH 44140
Marie V
Job Details: 11/04/2022
"Cc that unit is making a noise while agitating and at the end of cycle. The agitation noise is like a rattle. Ran diag , no error codes. Ran auto test , heard a squeaky Lise while spinning it comes from gearcase. Will need new part. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
Jason N
Job Details: 11/04/2022
See MC pvr for job details; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model WRF767SDEM01
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/04/2022
"Cc that unit frosted oven again, top side of gasket not sealing properly. Replaced gasket, steamed out and leveled unit. Door closes good. No gaps. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Wellington, OH 44090
Gabriel P
Job Details: 11/04/2022
Replace parts opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Painesville, OH 44077
Jason N
Job Details: 11/04/2022
"Cc unit display showing different temperatures Customer stated again the unit is switching between different numbers on the display, but the unit is cooling. Customer showed video of ff temp changing between 67 and 39, then stopping on 39. Ordering console control.; ordrng 1 W11524656 (Console control)"
We serviced a
GE DISHWASHER
Model PDT750SSF1SS
Near Willoughby, OH 44094
Jason N
Job Details: 11/04/2022
"Cc unit not draining and console need replaced. Could not install console, damaged/cracked on end"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS0
Near Garrettsville, OH 44231
Jason N
Job Details: 11/04/2022
"Installed harness. Ran operational tests. All functions working, all burners tested good. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFEX2315QS1
Near Euclid, OH 44123
Joe O
Job Details: 11/04/2022
"Cc: not cooling properly Found temps in ff section at 51 degrees, freezer at -15 degrees. Found unit has a ball of ice on the outside of evap cover. Pulled evap cover, found partial frost pattern and ball of ice on cap tube. Monitored for a few mins. Unit starting to build frost. Found damper will not open to ff section. Needs damper assembly Frost coming and going on evaporator even having unit closed. Advised customer unit may have sealed system issues, which may become more noticeable in the future. Customer does not want to repair at this time; ordrng 1 242303001 (damper assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6770AAW
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/04/2022
Customer have a new error code f1-1 upper runaway it said to replace control but is discontinued she wants labor and sensor part return office review ; saved tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44117
Joe O
Job Details: 11/04/2022
"Installed belt, suspension rods, and valve. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/04/2022
Replaced the ui. Opt test ok. Brought core back for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Cleveland Heights, OH 44121
Joe O
Job Details: 11/04/2022
"Cc: leaking Found fill tube slipped off. Re seated fill tube. Ensured fill tube is seated correctly, and that it reaches ice maker. Cycled ice maker. Op test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.589538
Near Perry, OH 44081
Dan H
Job Details: 11/04/2022
"Customer complaint that water is leaking from ice door, confirmed, found ice maker fill cup frozen over, unit needs new valve; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/04/2022
"Replace parts,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/04/2022
Switch was stuck close ordering ; ordrng 1 WPW10274880 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/04/2022
"Replace icemaker,opt test ok"
We serviced a
GE DRYER
Model GTD65GBSJ1WS
Near North Royalton, OH 44133
Manny
Job Details: 11/03/2022
"Replaced belt and pulley, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Maple Heights, OH 44137
Manny
Job Details: 11/03/2022
"Cc unit leaking from the valve, verified and valve is broken unit will need inlet valve; ordrng 1 WPW10179146 (valve-inlt)"
We serviced a
GE DISHWASHER
Model GDT580SMF6ES
Near Madison, OH 44057
Dan H
Job Details: 11/03/2022
"Customer complaint that unit is not emptying completely, started normal wash cycle unit filled, canceled, unit drained, repeated several times with same results, advised customer to run clean dishwasher cycle and to run hot water in sink before starting , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Perry, OH 44081
Dan H
Job Details: 11/03/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 58 degrees, freezer section temperature at 33 degrees, found evaporator frozen solid, defrost thermistor is open, unit needs new defrost thermistor and harness; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Painesville, OH 44077
Dan H
Job Details: 11/03/2022
"Customer complaint that oven is not holding temperature, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 351 degrees, unable to duplicate the problem unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Kirtland, OH 44094
Jason N
Job Details: 11/03/2022
Cc unit door swings out too far Adjusted cabinet level to reduce door swing out when opened past 90 degrees. Door staying in place without swinging per customer request. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/03/2022
"Cc unit codes f2e2 and does not respond Verified f2e2 for HMI disconnected. Replaced HMI using customer supplied pre Id part. Checked outlet voltage and polarity. Voltage good at 116v, polarity is correct. Ran auto test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near North Ridgeville, OH 44039
Angel
Job Details: 11/03/2022
Cc that handle was coming off on bottom of door. Confirmed handle was coming off so I Replaced door. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PDS22MBWCWW
Near Solon, OH 44139
Jason N
Job Details: 11/03/2022
"Cc unit controls not working all the time Customer stated when the door is open the controls will not light up until he closes and reopens to door. Confirmed, found door switch sticking closed slightly while open. Sprayed silicone inside switch lever. Working better, if issue persists then door switch may need replaced. Unfortunately, door switch, WR23X10429, is discontinued."
We serviced a
WHIRLPOOL DRYER
Model WED8500 DC4
Near Mentor, OH 44060
Corina B
Job Details: 11/03/2022
"CC that there is a noise when running. Confirmed. Found the idler pulley worn. Replaced the idler and support rollers from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/03/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield Lake, OH 44054
Marie V
Job Details: 11/03/2022
Cc that the unit has frost build up in freezer. Found issue. Corrected it. Op test ok
We serviced a
MAYTAG DRYER
Model MGD5707TQ0
Near Euclid, OH 44132
Joe O
Job Details: 11/03/2022
"Cc: not starting Found motor just humming. Pulled panel, found motor spins freely. Needs motor Customer does not want to repair at this time; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ3
Near Euclid, OH 44132
Joe O
Job Details: 11/03/2022
"Cc: not heating Found u it pulling 14.3 amps. No heat. Magnetron is running. Needs mag and diode Customer does not want to repair at this time; ordrng 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Maple Heights, OH 44137
Manny
Job Details: 11/03/2022
"Cc unit not heating stated, igniter is not coming on not matter how many times he turned on and off, set unit to back and didnt hear the relay click, pull unit forward and removed back panel to check voltage to igniter, and found the connector completely burned and melted, try getting voltage at control connector and no voltage from control to igniter, unit will need igniter, main harness and control. Customer will not proceed with the repair ; ordrng 1 W11176454 (igntr-oven) and 1 W10914403 (harns-wire) and 1 W11126814 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2022
Cc that oven is taking too long to preheat but she wasnt sure if it was her or if it was really the oven. So I ran diagnostics and unit displayed good meaning theres no error codes stored or any issue detected. Put both ovens to preheat to 350* and it took between 15 to 18mins to preheat which is normal so I waited about 15mins more to verify temperatures and they were between 334* on the sides and upper 400* on the bottom of oven on both sections couldnt tell if it had just turned of elements but i told her what we can do is calibrate the units for her so we calibrated it to 10* higher and explained to her how to do it as well so she can set it to her preference. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2022
Cc that the front right burner takes too long to light. Verified and it did i can see the ignitor sparking but it still takes long to ignite went to replace burner head and found it wet underneath it explained to customer but she said that it was doing it from the beginning so i dried it up bot it to light and left it on for a bit to see if it would dry up completely turned it off and tested it again but still takes too long ordering the igniter. ; ordrng 1 W11573760 (Igniter)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2022
Cc that unit is not spinning out the clothes. Ran diagnostics put unit into a spin and found that hub is stripped will need hub replaced. Replaced hub tested unit. Opt test ok.; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 11/03/2022
Part came in defective re ordering ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 11/03/2022
Did not make sound when in home advise to monitor and record sound
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44128
Manny
Job Details: 11/03/2022
"Cc still low ice production, verified temps and 11 in fz and 41 in ff, and noticed more frost buildup on fz door, checked liner were I put the silicone last time and still good but noticed the liner separating on the top right corner of the fz, called wpl techline, (1:08pm to 1:47pm) . Unit is being send for review ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF540HGD2BB
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/03/2022
"Installed element, defrost control and harness. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Aurora, OH 44202
Jason N
Job Details: 11/03/2022
"Cc unit periodically leaving clothes damp Ran dryer op test, timed dry on high, flame cycling on and off properly. Checked airflow at vent outlet. Good airflow, no restrictions. No issues found with dryer, possible that clothing is too wet going into the dryer, due to the water hookup issue present on the washer. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Grafton, OH 44044
Gabriel P
Job Details: 11/03/2022
"Leaking from connections in back use lock tight tape and re screw,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT02
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2022
"Customer complaint of loud noises, fresh food section temperature at 39 degrees, freezer section temperature at 8 degrees, evaporator fan is running, compressor and condenser fan are running, no unusual noises, noise customer is hearing refrigerant gurgling in lines, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near LaGrange, OH 44050
Gabriel P
Job Details: 11/03/2022
Arrive at customer they said there is a vibration sound comfirn there was to unit apart found blower in good condition and all screws good check inside nothing looks out of place explain her the vibration sound might be normal the functioning of dryer is working as design
We serviced a
KITCHENAID RANGE
Model KCGS350ESS00
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2022
Cc that none of the burners were turning on. Tested unit and igniters were not ticking removed top and found switch harness disconnected so I reinstalled harness tested unit. Opt test ok and could not take picture of model because they installed the cooktop on top of a wall oven and the only way was removing it.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Kent, OH 44240
Jason N
Job Details: 11/03/2022
"Cc unit making metallic noise during spinRan diagnostics, no codes stored. Ran auto test cycle, no abnormal sounds heard. Checked basket more movement, no movement, spin basket is tight. Found debris protruding into basket area from bellow drain holes. Pulled debris out and ran spin and drain cycle in entirety. No abnormal sound heard. Possible debris from bellow drain holes were contacting basket and causing noise. Unable to duplicate noise complaint. Advised customer to monitor."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model NOT AVAILABLE
Near Lakewood, OH 44107
Angel
Job Details: 11/03/2022
Arrived at home and wasnt sure if unit was one that we worked on so I called BJ via video call and we could not find who manufactured the unit it says its a company called Big chill so BJ said she will have to call the company directly to get service for the unit. Could not work on unit. ; (serial indicated as 'Not Available' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model TT18TKXKQ00
Near Cleveland, OH 44120
Corina B
Job Details: 11/03/2022
"CC that the u it is not cooling. Confirmed. Found the compressor is seized. 8.34 amps. Locked rotor is 9.3 amps. Will need a new compressor. Customer does not want to repair ; ordrng 1 W10309988 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/03/2022
Replaced the led lights. Opt test ok.
We serviced a
GE REFRIGERATOR
Model DSE25JSHBCSS
Near Lorain, OH 44053
Gabriel P
Job Details: 11/03/2022
"Customer will need valve gave estimate he will not fix ; ordrng 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling), from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Lorain, OH 44053
Gabriel P
Job Details: 11/03/2022
Found seal pop out correct issue and lubricate seal opt test ok
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS00
Near Solon, OH 44139
Corina B
Job Details: 11/03/2022
Replaced the spark module and wire. Found the spark harness not sitting properly on the switch. Re seated the harness. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lorain, OH 44053
Gabriel P
Job Details: 11/03/2022
"Same issue as before drip pan clogged ; ordrng 1 W11457241 (Evaporator drip pan), and 1 SHIPPING (shipping and handling) from stock"