We serviced a
WHIRLPOOL RANGE
Model RBS245PRB06
Near Strongsville, OH 44149
Marie V
Job Details: 05/09/2024
"Cc that stared unit and late the panel was showing an error code F3e2 and door got locked. Stared unit on bake 350* did not failed, preheated unit to 425*, worked great. Relay on control can get stuck casing an overtemp on unit. Temperature is correct when it was done preheating, unit control is discontinued. ; ordrng 1 WPW10131825 (Sensor) and 1 WPW10340935 (Control discontinued), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Strongsville, OH 44136
Marie V
Job Details: 05/09/2024
"Cc that unit is making a buzz in or. Today it hasnt made the noise. Ran unit on test 38 amd 39 both for compressor. Noise is perfect. Also temperature on unit is 0* in freezer and 38* fresh food section and ice bin is full. Tested all components,Also found door seal stared breaking, ordering; ordrng 1 W10917313 (Gasket grey)"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FPFU19F8RFE
Near Strongsville, OH 44136
Marie V
Job Details: 05/09/2024
"Cc that unit had a big frost forming at the back wall and it was loud as well. When arrived u it was defrosted, found drip pan full with water. Unit had to have a defrost issue. Unit is defrosted, tested sensor shows open is not cold enough yet. Ordering control and sensor. Also shattered glass while removing it; ordrng 1 297216600 (Sensor) and 1 297102704 (Glass) and 1 5304497788 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS00
Near Lakewood, OH 44107
Marie V
Job Details: 05/09/2024
Replaced door and hinge opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Broadview Heights, OH 44147
David R
Job Details: 05/09/2024
"Cc unit FZ door gasket not sealed. Took all drawers out, tightened up any screws and brackets to FZ door. All aligned. Steamed all frost build up. Resealed FZ door gasket with hot gun. Sealed correctly. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brecksville, OH 44141
David R
Job Details: 05/09/2024
"Cc unit no ice. Broken wires on FZ door. Gave estimate ; ordrng 1 LW11037733 (FZ door stainless), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Aurora, OH 44202
Corina B
Job Details: 05/09/2024
CC that there is vibrating noises. Ran diag no error codes. Ran an auto test. Started a rinse and spin with towels. Found the drain hose hitting the wall. Advised Cust to put insulation around the drain hose to absorb the sound. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB10
Near Aurora, OH 44202
Corina B
Job Details: 05/09/2024
"CC that the unit is noise. Called t/l Rob, normal noises. Did have me bend the drier and separate the cap tube. Opt test ok."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ravenna, OH 44266
Corina B
Job Details: 05/09/2024
"CC that the unit is not turning on. Confirmed. Checked the power, good. Found the thermal fuse is open. Replaced the fuse from t/s. Tested. Heater cycle on and off. Checked the vent, clear. Opt test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Ravenna, OH 44266
Corina B
Job Details: 05/09/2024
CC that the unit is not cooling. Unit was unplugged when arriving. Plugged unit in checked the evaporator. Started to have a good frost pattern. Advised to have it plugged in until I come back. Will need a compressor and evaporator ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11546692 (Evaporator) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Diamond, OH 44412
Corina B
Job Details: 05/09/2024
CC that there is a fault f8e5. The shut off valve is corroded. The water line is plastic. Cust does not know where the main shut off is to the well. Advised Cust to have the shut off and the waterline replaced and to call us back once this is fixed. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Chardon, OH 44024
Jason N
Job Details: 05/09/2024
"Cc unit faulting for f9e1 and continues drainingRan diagnostics, confirmed f9e1 for long drain. Ran test cycle, unit continues to drain even after tub is empty. Checked pressure hose, pressure hose is clear. Water level sensor issue, ordering water pressure switch and main control; ordrng 1 W11316246 (Switch-wl) and 1 W11682061 (Control-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW05
Near Perry, OH 44081
Dan H
Job Details: 05/09/2024
"Customer complaint that unit is not working properly, started normal wash cycle, unit filled and began washing, canceled cycle, unit drained, ran drain and spin cycle, unit spins, bearings are worn, unit needs new tub and basket, basket is no longer available, ; ordrng 1 W10364247 (R tub) and 1 W10277540 (F tub) and 1 8540451 (Basket)"
We serviced a
GE DISHWASHER
Model GDT630PYR3FS
Near Mentor, OH 44060
Dan H
Job Details: 05/09/2024
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Mentor, OH 44060
Dan H
Job Details: 05/09/2024
"Customer complaint that unit runs too long(3-4 hours), ran diagnostics, no error codes found, ran test cycle, unit completed test cycle, called whirlpool techline spoke to Adrian, techline advised that 3-4 hours is normal depending on settings and that displayed time is only an estimated amount of time, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Dan H
Job Details: 05/09/2024
"Installed new water inlet, op test good ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Middlefield, OH 44062
Corina B
Job Details: 05/09/2024
CC that the unit shakes. Confirmed. Found the basket leaning forward. Leveled the basket. Ran diag no error codes. Started a quick wash with clothes. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW1
Near Chardon, OH 44024
Corina B
Job Details: 05/09/2024
"CC that the unit does not finish a cycle. Confirmed. Ran diag F0e3 Overload, f8e1 Long Fill, f0e5 Off Balance load, f2e1 stuck key. Ran an auto test found the cold water barely coming in. Found the bearings are worn. Ill need a new valve, Gearcase, clutch, rotor, stator, clutch, slide and Washplate. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10775188 (Washplate) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W11220230 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Maple Heights, OH 44137
Bill
Job Details: 05/09/2024
"Cc not baking properly, confirmed cc. Set oven to preheat to 400 degrees, placed my temp probe in oven to monitor. Unit climbed to 420 stopped, dropped down to 359, climbed to 405. Dropped to 400, climbed again to 435. Dropped down to 370, then back to 400. Dropped to 395, climbed to 430. Dropped down to 360. Though unit Is climbing and falling the numbers seem to far out and inconsistent. Ordered control and oven probe, follow scheduled for 5/13; ordrng 1 W11546066 (Control) and 1 WPW10181986 (Oven probe)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Solon, OH 44139
Bill
Job Details: 05/09/2024
"Changed damper, and ice maker. Tested opt test good."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Chagrin Falls, OH 44023
Bill
Job Details: 05/09/2024
"Cc support broken, confirmed cc. Replaced support with pre I.d. Part."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Aurora, OH 44202
Bill
Job Details: 05/09/2024
"Tapped system, removed r600 refrigerant. Pressurized unit with nitrogen to 240 psi, let stand for 10 min. No drop in pressure, removed nitrogen. Changed compressor and filter dryer. Placed unit into a 30 in vac for 15 min, recharged system with 1.98 oz of r600 refrigerant. Confirmed frost pattern."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near North Royalton, OH 44133
Manny
Job Details: 05/09/2024
"Replace parts ordered, ran test cycle and calibration, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44128
Manny
Job Details: 05/09/2024
"Cc that unit doesnt have a dispenser and no manual, explained to customer that this unit doesnt have a dispenser and that the detergent needs to be added to the basket, she asked about the fabric softener and I recommended one of the downy fabric softener balls, showed customer how to properly operate the unit, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Cleveland, OH 44128
Manny
Job Details: 05/09/2024
"Replace all parts ordered, opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Beachwood, OH 44122
Manny
Job Details: 05/09/2024
"Cc gasket keeps ripping, verified and mullion have a sharp edge and damage the gasket, ordering mullion and receiver; ordrng 1 W11177238 (rail-mulln) and 1 W11024160 (trim-brkr)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bay Village, OH 44140
Angel
Job Details: 05/09/2024
Cc that unit was not locking or it would just blink and wouldnt want to start the cycle. Ran diagnostics and unit had an F5E2 fault for latch. Replaced latch ran a calibration and auto test opt test good.; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near North Ridgeville, OH 44039
David R
Job Details: 05/09/2024
"Cannot get the metal shaft off from washplate, broke off and is seized to the gearcase. Will need whole tub and basket replacement. Ordering parts needed. ordrng 1 W10811960 (Basket) and 1 W11219115 (Outer tub) and 1 WPW10215093 (Filter) and 1 WPW10109200 (Screw) and 6 W11027980 (Screw)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Elyria, OH 44035
David R
Job Details: 05/09/2024
"Cc unit had made a noise, sounding like fan scrapping. Ran all components, checked in unit and behind. All components test good. Cannot duplicate. Customer to record if not comes back. As of today, unit is good. Op Test Ok."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near North Ridgeville, OH 44039
David R
Job Details: 05/09/2024
"Replaced oven sensor, control, harness is good. Tested, oven cycling at 350. Good. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Grafton, OH 44044
David R
Job Details: 05/09/2024
Replaced heater and cleaned unit out. Tested. Good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL STACK W/D
Model FEX831FS4
Near Grafton, OH 44044
David R
Job Details: 05/09/2024
"Cc loud grinding in spin mode. Took off front panel. Transmission leaking; ordrng 1 134735700 (Transmission kit) and 1 131545101 (Trunnion) and 1 3204405 (Bearing) and 1 134511600 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Rocky River, OH 44116
Angel
Job Details: 05/09/2024
Cc that unit was making a noise and let me hear an audio she had of noise. Tested unit myself and made the noise coming from the pump. Ordering pump assembly.; ordrng 1 W11416362 (Pump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Cleveland, OH 44107
Angel
Job Details: 05/09/2024
Cc that unit is not draining the water. Verified and drain tube was clogged up. Removed evaporator cover to get to drain port and cleared it out but found a ball of ice on evaporator suction line and asked customer if he had any cooling issues and stated not at all everything is rock solid so I steamed it out and cleared drain tube on back opt test good.
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Cleveland, OH 44114
Angel
Job Details: 05/09/2024
Cc that unit got stuck on the final spin and would not do anything. Drain pump is not running had to remove all water and clothes from unit to get to drain pump and found a sock stuck inside causing the issue. Removed sock and ran auto test on unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS00
Near Lakewood, OH 44107
Angel
Job Details: 05/09/2024
Replaced door and hinge opt test good.; used 1 1OVRSZ (oversized shipping*) from stock
We serviced a
GE RANGE
Model RB787BH1BB
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/09/2024
Installed bake element. Ran bake test to 350 degrees. Good preheat. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/09/2024
"Cc unit emitting CO, fire dept was called because CO alarm went off in homeCustomer showed documentation from fire dept regarding ppm measured at unit after oven was in use. Ran oven test, flame looks good, proper blue flame. Ran burner test on all burners, all burners checked good for proper blue flame. Customer does not have any kind of ventilation in kitchen. Advised customer that any gas appliance will generate CO as a byproduct of the combustion process. If unit checks good for proper flame/combustion, then unit is working as designed."
We serviced a
JENN-AIRE RANGE HOOD
Model RH800W
Near Cleveland Heights, OH 44121
Jason N
Job Details: 05/09/2024
Installed new bulb end caps and bulb. During the installation process the starter socket fell apart while removing the right side end cap as they are connected. Will need to purchase a new starter and socket schdld next appmnt for 5/16 THU !
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Chardon, OH 44024
Jason N
Job Details: 05/09/2024
"Recovered refrigerant. Installed compressor, ff evaporator and filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum, no decay. Recharged system with 5.75oz of r134a. Low side stable at 10psi when cooling the ff section. Installed freezer light modules. Illumination restored to freezer section. Advised customer to allow up to 24 hrs for unit to return to desired temperatures in both sections. Op test good. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Madison, OH 44057
Jason N
Job Details: 05/09/2024
Installed main control. Programmed to 12. All functions working properly. Op test good.
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Highland Heights, OH 44143
Joe O
Job Details: 05/09/2024
"Cc: still not making ice. Found control is not sending proper power to ice box fan. Found voltage to ff fan and freezer evap fan at 8vdc. Needs control and ice box fan; ordrng 1 WR55X10856 (main circuit board) and 1 WR60X10255 (motor assy fre ice), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model JJW9630DDS
Near Shaker Heights, OH 44120
Joe O
Job Details: 05/09/2024
"Installed control, oven probe, 4 hinges, and 4 receivers. Ran test bake. Unit pre heated to temp. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Shaker Heights, OH 44120
Joe O
Job Details: 05/09/2024
Cc: hinge spring broke offNeeds hinges. ; ordrng 1 W11712995 (Hinge left) and 1 W11712996 (Hinge right)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA1
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/09/2024
Installed hinge. Op test ok
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Windsor, OH 44099
Joe O
Job Details: 05/09/2024
"Cc: intermittently melting ice, intermittent loud noiseFound unit currently making ice. Needs recirculating pump; ordrng 1 W11542867 (Recirculating pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Willowick, OH 44095
Dan H
Job Details: 05/09/2024
"Customer complaint that unit is leaking, confirmed, unit is leaking passed lower seal, unit needs new lower seal; ordrng 1 W11252794 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Painesville, OH 44077
Dan H
Job Details: 05/09/2024
"Customer complaint that water is dripping into fresh food section and unit is not cooling properly, fresh food section temperature is at 38 degrees, freezer section temperature is at -6 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, found evaporator drain tube clogged , cleared, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Austinburg, OH 44010
Dan H
Job Details: 05/09/2024
"Installed new ice maker and valve, op test good"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Ashtabula, OH 44004
Dan H
Job Details: 05/09/2024
"Customer complaint that unit trips breaker when heat is turned on, confirmed, heater is not shorted, all thermostats, fuses, and cut offs are good, unit is operating as designed, advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PG0
Near Elyria, OH 44035
David R
Job Details: 05/08/2024
"Cc unit not starting. Broke door switch. Gave customer estimate; ordrng 1 WP3406107 (Door switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austinburg, OH 44010
Joe O
Job Details: 05/08/2024
"Cc: f2e2 error, not working Found error f2e2(ui disconnected). Ui is connected. Needs uiCustomer does not want to repair at this time ; ordrng 1 W11478524 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
LG DRYER
Model DLG7301WE
Near Madison, OH 44057
Dan H
Job Details: 05/08/2024
"Customer complaint that unit is not working, confirmed, started normal dry cycle, unit started then shut off and flashed te1(temperature sensor failure) error code, thermistor is within range, harness is good, unit needs new control; ordrng 1 EBR31002612 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Conneaut, OH 44030
Dan H
Job Details: 05/08/2024
"Customer complaint that door is not closing properly and unit is not working, placed glass of water in unit and started for 1 minute, door close, light went out, unit heated, repeated about 20 times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Conneaut, OH 44030
Dan H
Job Details: 05/08/2024
"Customer complaint of chunks of glass cooktop are coming off, confirmed, unit is not safe to operate, unit needs new cooktop; ordrng 1 W10906141 (Cooktop)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Broadview Heights, OH 44147
Bill
Job Details: 05/08/2024
"Cc banging during spin, could not confirm. Found no error codes, ran diagnostics auto cycle. During cycle the drain hose had hit the back of the unit a couple of times. Pulled unit forward, tilted unit back to check for anything unusual all looked fine. Slid unit back rerouted drain line, advised customer to monitor. As far as I can tell unit is operating as intended."
We serviced a
MAYTAG DRYER
Model DG7500
Near Willoughby, OH 44094
Dan H
Job Details: 05/08/2024
"Installed new belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/08/2024
"Replaced ice maker and filter head. Tested unit , ice maker cycled, good water flow at the dispenser. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Lakewood, OH 44107
Marie V
Job Details: 05/08/2024
"Cc that both gaskets are broken. Confirmed. Replaced both, steamed out gasket and used petroleum jelly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/08/2024
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Painesville, OH 44077
Dan H
Job Details: 05/08/2024
"Customer complaint that unit is not making ice and freezing foods in fresh food section , fresh food section temperature is at 38 degrees, freezer section temperature at 0 degrees, found ice maker turned off, turned on, ice maker cycled and filled, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Elyria, OH 44035
Angel
Job Details: 05/08/2024
Replaced pump assembly tested unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44055
Angel
Job Details: 05/08/2024
Cc that unit just keep making a weird noise and wont stop. Plugged in unit and the drain pump was continuously running it was in a flood mode. Cancelled it out. Ran diagnostic no faults so I ran a calibration and auto test and both passed. Recommended customer to use less detergent and to try not to overload washer opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Brook Park, OH 44142
Marie V
Job Details: 05/08/2024
"Cc of a noise when opening door and sometimes not opening door still makes the noise. Confirmed noise, coming from damper motor, ordering part; ordrng 1 WPW10479155 (Damper motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Columbia Station, OH 44028
Marie V
Job Details: 05/08/2024
"Replaced motor pump tested unit, no leaks. Ran diag, delete error codes and ran calibrated cycle, heat is good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/08/2024
"Cc unit leaking from underneath, loud noise from freezer Found ice buildup/condensation in freezer section, ice on bottom of section. Evap fan blade is iced up, not moving. Cleared ice from freezer section and from around evap fan. Fan operation good. Found top corners of freezer door gasket not sealing to cabinet. Heated gasket and stretched, added insulation behind gasket to push out to ensure good mate to cabinet. Advised customer to allow unit to run up to 24 hrs for temperatures to return to desired settings. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Eastlake, OH 44095
Joe O
Job Details: 05/08/2024
"Cc: condensation and ice build up in freezer door, ice clumpingFound minimal condensation on door. Checked humidity control. Turned both horizontal and vertical heaters to always on. Gaskets are sealing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Richmond Heights, OH 44143
Joe O
Job Details: 05/08/2024
"Cc: freezer burn on foodCustomer removed everything before arrival(so unit temps are warmer. Found temps at 45 degrees, freezer at 9 degrees. Unit set to recommend temps. Checked gaskets. Gaskets are sealing. Fans are running. Damper is functioning. Replaced damper. Advised customer to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Seven Hills, OH 44131
Manny
Job Details: 05/08/2024
"Cc unit leaking and bleach coming out of, verified and tub and ring damage by the bleach dispenser, ran test and gearcase slips when agitating, and basket rusted, unit needs tub, basket, top, pulley, gearcase; ordrng 1 W11513244 (Basket) and 1 W10849477 (ring-tub) and 1 W11550891 (Agitator) and 1 W11551646 (Spanner nut) and 1 W11130362 (suspension) and 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11513251 (Top) and 1 W11219115 (Tub)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Garfield Heights, OH 44125
Manny
Job Details: 05/08/2024
"Replace, basket, gearcase, pulley shifter and hose opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Columbia Station, OH 44028
Marie V
Job Details: 05/08/2024
"Cc that unit is not dispensing fabric softener. Confirmed, replaced water valves and dispenser. Tested unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Avon, OH 44011
Marie V
Job Details: 05/08/2024
"Cc that the unit is leaking at the bottom every day and that the ice maker is not working. Ran diag all tested runs ok, ice maker cycles ok as well. But showing full, found arm was stuck, may need ice maker, also drain tube was clogged up with debris, cleaned both lines out, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Cleveland, OH 44113
Manny
Job Details: 05/08/2024
"Cc the light indicator stays on even if doors are closed, verified and notice switch barely makes contact with the door, ordering housing and switch, vibration when fz door is being opened and closed, unit needs slides, switch and housing; ordrng 1 W11434460 (Housing) and 1 W11445850 (Switch.) and 2 W10860513 (slide)s"
We serviced a
KITCHENAID ICE MAKER
Model KUID308ESS1
Near Lakewood, OH 44107
Manny
Job Details: 05/08/2024
"Cc unit makes a grinding noise, verified and recirculating and reservoir pumps making noise, unit needs pumps ; ordrng 1 W11542867 (Recirc pump) and 1 W11542868 (pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakewood, OH 44107
Manny
Job Details: 05/08/2024
"Replaced parts ordered, ran test op tes ok!"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Bay Village, OH 44140
Manny
Job Details: 05/08/2024
"Cc that door is not closing and the ui is broken, verified and panel damaged by the hinges and ui broken, unit needs ui, inner and outer panels, hinges and bottom seal; ordrng 1 W11462453 (Outer panel) and 1 W11622500 (Console) and 1 W11559689 (Inner panel) and 1 W11664713 (Seal) and 1 W11712995 (Hinge) and 1 W11712996 (Hinge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS20EVMS11
Near Fairview Park, OH 44126
Manny
Job Details: 05/08/2024
"Cc that icemaker not working, verified and bail arm out, reinstalled and ran test good, ice maker not needed took for return, customer stated that his filter keeps falling, verified and filter head pin broken, unit needs filter head; ordrng 1 W11346623 (Filter) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Cleveland, OH 44135
Manny
Job Details: 05/08/2024
"Cc unit not working, keeps beeping, verified and f2e1 for key-stuck, f5e3 for latch issues, f1e1 for control issues f9e3 for drain pump issue, ran test unit filled lock then started restarting itself, try to get back into diagnostic no luck unit needs control, Ui and latch. Customer will not proceed with the repair ; ordrng 1 W11400681 (Control) and 1 W11112656 (console) and 1 W10810403 (lid lock assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS02
Near North Royalton, OH 44133
Bill
Job Details: 05/08/2024
"Cc gasket torn. Confirmed cc. Replaced gasket, adjusted doors. Tested for seal opt test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near North Royalton, OH 44133
Bill
Job Details: 05/08/2024
"Changed duel valve, tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Strongsville, OH 44149
Bill
Job Details: 05/08/2024
"Changed pump, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS07
Near Brook Park, OH 44142
Bill
Job Details: 05/08/2024
"Cc light not coming on, could not confirm. Opened freezer light came on, did find ice build up around switch. Suspect that the switch had frozen in place, checked for any gaps in the gasket, found none. Made sure door was closing properly. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brook Park, OH 44142
Bill
Job Details: 05/08/2024
"Cc unit randomly turns on, confirmed cc. Unit turned on while in diagnostics pulling codes. Ran a DLMS calibration, unplugged unit. Plugged back in and waited 20 mins. Unit never tried to start on its own. Unit now operates as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ00
Near Cleveland, OH 44111
Bill
Job Details: 05/08/2024
"Changed door, lock ring to water connector broke. Ordered new connector and lock rings, follow up scheduled for 5/10; ordrng 2 W11678575 (Lock ring)s and 1 WPW10277958 (Coupling) and 2 W11175632 (Lock ring)s"
We serviced a
JENN-AIR RANGE
Model JES8850CAB00
Near Bedford, OH 44146
Corina B
Job Details: 05/08/2024
"Replaced the control, temp sensor and the switch. Cust supplied the parts. Tested. Opt test ok."
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET3300XQ0
Near Solon, OH 44139
Corina B
Job Details: 05/08/2024
Replaced the timer. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/08/2024
"Cc unit freezer light does not work Checked power to switch and light socket, good at 119v. Bulb tested good. Found bulb style does not quite fit socket as center stem post is too short to reach socket contact. Tried different style bulb, illumination restored to freezer. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Streetsboro, OH 44241
Corina B
Job Details: 05/08/2024
Replaced the door. Tested the water and ice. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Ravenna, OH 44266
Corina B
Job Details: 05/08/2024
Replaced the cams. Opt test ok
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS22
Near Aurora, OH 44202
Corina B
Job Details: 05/08/2024
CC that the element in the microwave fell down. Confirmed. Will need the support. ; ordrng 1 W11724411 (Support)
We serviced a
WHIRLPOOL RANGE
Model WGG745F0FS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/08/2024
CC that the upper oven does not heat. Confirmed. Found the igniter is weak. Replaced the igniter from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/08/2024
"CC that the water does not work unless the water filter is not in. Confirmed. Will need a new housing. Cust can install part. ; ordrng 1 W10862461 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Elyria, OH 44035
David R
Job Details: 05/08/2024
"Cc unit seemed to not spin, loud snap. All belt checks fine, motor good, locking is good. Found error code for actuator. Replaced actuator and cap from t/s. Good. Ran diagnostics good. Op Test Ok. ; used 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DRYER
Model MDG14PDAAW
Near Cleveland, OH 44111
Angel
Job Details: 05/08/2024
"Cc that the rear drum seal came off. Confirmed, will need new seal installed. Ordering part customer is wanting for part to be delivered to his hime instead of the building.; ordrng 1 WP33001807 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Bay Village, OH 44140
Angel
Job Details: 05/08/2024
"Cc that u it stopped spinning. Ran diagnostics and tried to run a agitation or spin but it would just hum and try to engage but nothing. Looked underneath and thought it was the slider so I replaced it but still did the same thing. Will need stator and clutch. Gave customer estimate and he will think about it.; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/08/2024
Cc that unit seems like its not cooling properly. Took temps and temps were at 18* in freezer. Took apart freezer to get to evap and found ball of ice on evaporator cant tap system so ordering compressor and evaporator and will check for leaks when I return.; ordrng 1 W11547313 (Compressor) and 1 W11598432 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/08/2024
Cc that unit is not doing anything and wont drain. Verified and unit has an F9E1 long drain fault. Looked underneath and found one of the wires from drain pump connecter broke on harness will need harness replaced. Ordering part; ordrng 1 W11643701 (Harness)
We serviced a
ELECTROLUX WASHER
Model GLTF2940FE1
Near Lorain, OH 44052
Angel
Job Details: 05/08/2024
"Cc that unit is only getting hot water, door is not latching and unit is not draining. Verified and hoses on back of unit are reversed, the door does not have the strike because it broke and will need door switch as well, and for the drain pump its jammed up and will need to be replaced it overheated; ordrng 1 131763256 (Door switch) and 1 131763302 (Strike) and 1 137221600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44053
Angel
Job Details: 05/08/2024
Replaced agitator tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Perry, OH 44081
Dan H
Job Details: 05/08/2024
"Customer complaint that unit is bouncing/ shaking, confirmed, found suspension worn, unit needs new suspension , customer does not want repair at this time; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"