Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Map of Avon Lake, OH

Great service and the repairman was very, very good. I would highly recommend him to anyone.




Review of Fred's Appliance Service


Map of Parma, OH

great service, very knowledgeable,




Review of Fred's Appliance Service

would welcome Paul for any of your repair services.


Map of Cleveland Heights, OH

Service was short and sweet




Review of Fred's Appliance Service

The tech knew how to resolve problem


Map of Broadview Heights, OH

Whirlpool refrigerator repair




Review of Fred's Appliance Service

Paul was very knowledgeable and did a great job. He knew the product well


Map of Lorain, OH

Joe G




Review of Fred's Appliance Service

no complaints.. explained details, answered questions, courteous


Map of Novelty, OH

Good




Review of Fred's Appliance Service


Map of Eastlake, OH

dishwasher




Review of Fred's Appliance Service

Corina was very good and very helpful. She was better than any male service tech that we have had in years.


Map of Brecksville, OH

Great




Review of Fred's Appliance Service

I was very pleased with him thank you


Map of Cleveland, OH

machine is still not working right




Review of Fred's Appliance Service

the LF error message is still coming up. all they did was have me raise the hose and re-set some error messages. really did nothing to correct the problem...need for someone to come out right away to correct the problem.


Response from Fred's Appliance Service:

Hi Joe, We are sorry to hear that your washing machine is still giving you some trouble! We will be happy to send a technician out to take a look and get you taken care of! Someone from our team will be calling you this morning to get an appointment set up. Have a great week! The Fred's Team


Map of Conneaut, OH

Quick response




Review of Fred's Appliance Service

Art was fast and efficient. We appreciated the quick response when we returned from a few days away to find water all over the floor. The refrigerator/freezer was no longer working, all the ice melted and food spoiled.


Very customer oriented




Review of Fred's Appliance Service

He was very persistent to make sure the job was completed to my satisfaction and correctly done.


Fabulous service. So knowledgeable, helpful, and Corina went above and beyond.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Very satisfied!


Great service




Review of Fred's Appliance Service

It was such a nice experience to deal with Corina. She was professional, courteous, and informative. I wish all of the service calls we make were like what we experienced with Corina. thanks so much for sending her!


my refrigerator had a water backup problem which caused water to leak into the freezer and fridge. Water was collecting in the refrigerator section a




Review of Fred's Appliance Service

Our service man, Corey, understood the problem and fixed it quickly. Corey is also a friendly guy who didn't mind me hanging around while he did the work. Overall, I highly recommend Corey for his overall great service.


Dale




Review of Fred's Appliance Service

Awesome customer service. Very professional


Excelent service




Review of Fred's Appliance Service

Diagnosed the problem and fixed it quickly and with a minimum of mess. On time and pleasant.


GREAT AND QUICK SERVICE




Review of Fred's Appliance Service

Jason N was extremely helpful in fixing my washing machine. He did an excellent job on keeping me posted to let me know his ETA. He came in and was fast but efficient. I Would highly recommend him.


Outstanding!




Review of Fred's Appliance Service

Jeff was great as was dealing with Fred’s Appliance Service


Excellent.




Review of Fred's Appliance Service


Very positive experience




Review of Fred's Appliance Service

Prompt and efficient service. Very polite servicemen, also.


Tops in Communication plus Diagnosing




Review of Fred's Appliance Service

Corina is an EXCELLENT technician! Not only is she thorough at problem solving but she can COMMUNICATE CLEARLY with customers. She is the BEST technician I have ever met!


Great service




Review of Fred's Appliance Service

Great job. Very knowledgeable and friendly.


Broken ice maker




Review of Fred's Appliance Service

The ice maker is still not working properly. It’s hardly making ice when it used to keep the bin full. They said there was nothing wrong with it, I know it’s not working right.


Response from Fred's Appliance Service:

Hi Dale, We are sorry to hear that your ice maker isn't working! We will be happy to come out and take another look. Someone from our team will be calling you shortly! Thanks and have a great weekend! The Fred's Team


great service




Review of Fred's Appliance Service


service man jeff very good




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Terrible communication, makes promises can’t keep




Review of Fred's Appliance Service

I have a brand new build, with a brand new Whirlpool double oven. The bottom oven light would not shut off but the oven was working fine otherwise. Our builder, Pulte, required that we use their service person, Fred’s Appliance. On the first evaluation, the technician stated the problem was a latch not working properly. As he was putting the oven back together he breaks both oven doors, top and bottom. He states that has never happened before, he doesn’t understand what happened. Already I am not happy. Parts are ordered, I am told by the technician it will be sent to my house even though I am not fully moved in yet. Whatever. Pulte Whirlpool tells me this is not true and they already have the parts and it is in store. When I get to the house for the second appointment there are multiple boxes in the driveway that has been in the rain. Technician arrived and tells me he had no idea what Pulte Whirlpool was talking about. In addition he states multiple parts that were not even necessary, for example parts to a washer and dryer, were sent. After latch was replaced light still not fixed. It was determined to be a electronic board issue. Doors were placed back on but technician accidentally snaps hinges on the door on the bottom oven again. The day before the third appointment I call customer service to make sure the technician is removing all the extra parts including boxes when job completed. After all it is not my responsibility to get rid of boxes of parts the company sent over, especially parts I didn’t even need. The customer service lady stated not to worry that she talked to the parts department and everything would be taken back once job done. I specifically said there are more parts then what was needed for job and I was still assured it would be taken back. The technician came, fixed the light issue, got the door back on bottom oven. He states that neither the parts department or the customer service informed him of taking the parts back. He stated he can try to squeeze the parts into the van, but he has to leave all the boxes behind. That doesn’t seem professional that he leaves trash behind after a project. Technician tells me that he will send another van to pick up the boxes, which is a fair and appropriate statement. He states someone will call. After an hour and no call, I called customer service, a lady named Jessica, who proceeds to tell me they don’t pick up trash and it’s my responsibility. I told them what technician tells me and she tells me technician doesn’t know what he is talking about. Overall poor communication, technician seems nice enough but broke the doors to my brand new oven never even been used. This company gave me promises they can’t keep. Overall terrible experience.


Response from Fred's Appliance Service:

Hi There Don! Thanks so much for dropping us a line. Phew! We're so very sorry for all the troubles. I have carefully examined the job record. It seems that you received other items that we did not supply. Possibly Whirlpool sent these? Possibly your builder, Pulte homes? We're very sorry this inconvenienced you, but we can also assure you that our team was not at all involved in sending these extra parts to you. We feel your best course of action would be to contact Whirpool directly at 800-253-1301 to discuss these extra parts that you received. If there is anything else that we may be able to assist you with, please feel free to reach out to us at service@fredsappliance.com or 888-453-7337. We will do our very best to help you out with these extra parts. Thank you again! -The Fred's Team


Great customer service from all




Review of Fred's Appliance Service

I was very pleased about every aspect of my refrigerator repair. I received a friendly phone call to schedule my repair. Then I received an e-mail to confirm and information on tracking my repair tech. Technicians were very prompt, very efficient and knowledgeable. I couldn't be more pleased!


great service




Review of Fred's Appliance Service

Both employees were great, gave me a couple suggestions, tried to help me.


Sevice




Review of Fred's Appliance Service

Tech was knowledgeable and explained issue thoroughly


Great service




Review of Fred's Appliance Service

Wonderful!


Ontine and efficient




Review of Fred's Appliance Service

Corina was there early both days. Very professional and knowledgeable.


Prompt, accurate service




Review of Fred's Appliance Service

Great communication about when service person would arrive


Great Customer Service




Review of Fred's Appliance Service

Brian is very courteous and professional.


Michael




Review of Fred's Appliance Service

Great service


great service, prompt arrival




Review of Fred's Appliance Service

very friendly, and did a great job. would call again


Great 👍🏼




Review of Fred's Appliance Service

Very pleased


James




Review of Fred's Appliance Service

Great service and was on time


Great Service




Review of Fred's Appliance Service


I found Corina to be an exceptional technician.. Her problem solving aptitude was impressive.. She was able to diagnose the problem and repair my appl




Review of Fred's Appliance Service


Excellent service,




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

We have struggled with this KitchenAid refrigerator for years. It was purchased in 2011.Gabriel's knowledge and (what we hope) solution made perfect sense. Where other companies were unable to help.


Problem not resolved.




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Alan, Thank you for submitting your review! We are so sorry to hear your ice making isn't working. I do see we have you scheduled for a follow up appointment later this week to get you all taken care of. We will see you then! Thanks! The Fred's Team


Knew what he was doing, great job




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Great service


Great service




Review of Fred's Appliance Service

Kind gentleman and was knowledgeable and helpful


Saga of the ice maker Job #328442




Review of Fred's Appliance Service

4/2/2019 Technician Corey comes to check out inop ice dispenser. Determines that a new auger motor is needed and ordered the part. 4/8/2019 Technician Corey arrives with another Tech to install auger motor. Had to show them where to access the motor (they began to remove the face plate on the front of freezer door). As I sat at the kitchen table (8 feet from the fridge) the two techs started to talk in very low volume to each other, so low I could not hear them. I began to be concerned. "Can't get voltage to the motor" "don't have the wiring diagram" . It was determined to be a bad "control board". At this point I was very frustrated. I believe they failed to unplug/disconnect power to the unit before attempting to work on it and by doing so shorted out the control circuit board. 4/15/2019 Techs arrive to install new control board and do so. 4 or 5 hours later fresh food is freezing. Temperatures on fresh food side are varying by as much as 25 degrees. 4/19/2019 New tech Gabriel arrives. He is unable to locate what he and a supervisor on the phone determine might be the cause of problems (thermistor). After about an hour of looking "sending a senior tech on Monday ". After he leaves I look for the thermistor and locate it within 3 minutes of him leaving and call to ask to have him return before he get too far away. Unable to do do. 4/22/2019 Corina senior tech arrives. Takes temp readings throughout the fridge and they are normal at this time. Dampeners are working. Food on the fresh side has been freezing all along, so now I'm angry. I buy an infrared thermometer to track temps in the fridge/freezer. Temps are too cold on both sides still. 4/29/2019 Corina returns and checks dampener and is operating. Pull fridge from wall and accesses control board from rear of unit. Low and behold when the board was installed the "techs" failed to make a connector direct to the board (it was dangling loose). Finally! Very disappointed with this experience with the exception of Corina. I feel that Fred's should reimburse me. $426.90 the charges I incurred for the control board and labor associated with it. I don't mind paying for the auger and service call.


Response from Fred's Appliance Service:

Hello Dominic, Thank you for taking the time to submit your review - we appreciate your feedback! I have taken the time to review the history of this repair and just gave you a call. Unfortunately, your mailbox was full so I was unable to leave a message. We have a resolution that we feel you will be satisfied with. Please give us a call to discuss the details 1-888-45-FREDS. I look forward to speaking with you. Have a great week! The Fred's Team


Great service!




Review of Fred's Appliance Service

Gabriel was excellent. He arrived on time (thank you), was very thorough and explained exactly what was wrong. He had to order a part and again was very prompt when he returned a couple days later and my dryer now works as it should now. I highly recommend Fred's Appliance.


Velez




Review of Fred's Appliance Service

Gabriel showed up on time and was very courteous. He gave me clear explanations regarding my issues and questions on my stove top and wall oven.


Kathy




Review of Fred's Appliance Service

Worked out well


The service man repaired our new refrigerator and did a great job. He was very professional




Review of Fred's Appliance Service

I would recommend Freds for service and repairs.


Dishwasher issue




Review of Fred's Appliance Service

On time, friendly service. Explained situation clearly. Fair price. No pressure to add services.


Great service




Review of Fred's Appliance Service

I left a message of what problem from previous problem came prepared with part to replace it.


Great Service




Review of Fred's Appliance Service

Friendly and reliable


Maura




Review of Fred's Appliance Service

Thank you Corina for all of your help you were amazing!


Very nice technician




Review of Fred's Appliance Service

Great technician, knew her stuff, guided me to the best solution.


Great service




Review of Fred's Appliance Service

Gabriel was very helpful, efficient, and friendly...


Great Service and Price




Review of Fred's Appliance Service


Terrific service all around




Review of Fred's Appliance Service

I would highly recommend Fred's Appliance. They scheduled the appointment quickly, followed up with the promised reminder calls and Brian arrived on schedule. He was very pleasant, answered my questions and was polite throughout his service call. When we need an appliance serviced, we have to pay the price, as they say, but how wonderful that it didn't break the bank! I was VERY pleasantly surprised. THANK YOU for a wonderful experience in the frustration of keeping a household running.


Dan




Review of Fred's Appliance Service


MG




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service

Technician was knowledgeable and knew what the problem was immediately. Problem was resolved quickly.


Really great service




Review of Fred's Appliance Service

I would recommend Fred’s Appliance to family and friends


competent and friendly




Review of Fred's Appliance Service

very good tech.....very knowledgeable


Great Service




Review of Fred's Appliance Service

The attention to detail in determining the problem with the washing machine was appreciated. It now is working like it should have when it was brand new in 2016. Joe took the time to listen and he took the time to examine the whole machine. He is an asset to your team! Thank you....


excellent service




Review of Fred's Appliance Service

Paul was great. he protected my home, explained in detail what needed to be done, and even loved on my kitty who was fascinated by him.


Service always great




Review of Fred's Appliance Service

However problem not resolved.


Response from Fred's Appliance Service:

Hello Loretta! Thanks so much for dropping us a line. Thanks for sharing your kind comments. We're sorry something still isn't quite right. We will be calling you shortly to get this addressed. Speak soon! -The Fred's Team


Great




Review of Fred's Appliance Service

Very good


good




Review of Fred's Appliance Service


Washer agitator broken




Review of Fred's Appliance Service


SADLY NEW IN NEED OF REPAIR




Review of Fred's Appliance Service

ONLY GOOD THING ABOUT WHIRLPOOL WAS JEFF FIXING IT


Great Service




Review of Fred's Appliance Service


Jan




Review of Fred's Appliance Service

Excellent service....Mac is very knowledgeable


John




Review of Fred's Appliance Service

Great service


Great service, explained thoroughly




Review of Fred's Appliance Service

This was the second time I’ve used Fred’s — and will again. Very satisfied.


Cynthia




Review of Fred's Appliance Service

Very professional !


Great service




Review of Fred's Appliance Service

Great service


Guy




Review of Fred's Appliance Service


fast and efficient service




Review of Fred's Appliance Service

arrived on time and performed repair quickly and efficiently. left a clean workplace


Rebecca




Review of Fred's Appliance Service

Great service! Very knowledgeable, helpful and honest.


does his job well !! very kind, considerate, prompt.




Review of Fred's Appliance Service

I would certainly refer Fred's to my friends !! The girls at the office scheduling appointments were also very nice !!


Elizabeth




Review of Fred's Appliance Service

Great service!


Fantastic service




Review of Fred's Appliance Service

Mac was fantastic. He explained the issue very thoroughly. He listened to the questions and concerns that I had. He was very professional. I would recommend him to anyone who needs service on their appliances.


Professional service




Review of Fred's Appliance Service

Service was quick, neat, polite


Very bad




Review of Fred's Appliance Service

No happy with Mayta company. I will never buy from you or Home Depot.


Response from Fred's Appliance Service:

Hi Belkis, Thank you for your review! We are so sorry to hear that you are not satisfied with the manufacturer or store you purchased your washer. I am showing that we took a look at your machine yesterday and everything was in working order and operating as designed. If your unit isn't working, we will be happy to come out and take a look and get it up and running for you. Please call us at 1-888-45-FREDS to let us know! If you aren't satisfied with the unit's designed operation, we recommend reaching out to Maytag and they can steer you in the right direction 1-800-253-1301. Have a great weekend! Thanks! The Fred's Team


Quick courtous service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Friendly servicemen. Prompt service


great service




Review of Fred's Appliance Service

Dan was very good, has great product knowledge and showed us things we didn't know


Great service. Art was very helpful.




Review of Fred's Appliance Service

Quickly diagnosed.


Monogram Refrigerator Repair




Review of Fred's Appliance Service

I don’t think the technician encounters my brand of refrigerator often or at all, and there was a bit of a learning curve, but technician was professional, patient and took his time with repair. Refrigerator is back up and running much to my delight.


Cathie




Review of Fred's Appliance Service


wonderful communication...




Review of Fred's Appliance Service

Jeff was prompt, very knowledgeable and I really appreciate the excellent communication as to arrival time/tracking, etc. I only wish that he could have repaired my refrigerator!!! Sadly, It wasn't worth repairing...


Judith




Review of Fred's Appliance Service

Very knowledgeable


Very helpful




Review of Fred's Appliance Service

She was extremely nice and was able to answer every question I asked her.


Got my Maytag dishwasher working




Review of Fred's Appliance Service

Gabriel was courteous, helped me understand the reason the soap did not dissolve, and taught me to run the hot water before starting the dishwasher.


They stuck with it




Review of Fred's Appliance Service

The repair of my wretched dryer was a total fiasco. Ms-diagnosed issue, wrong part ordered, three trips, three parts, whole process burned into two weeks. Five stars - because they did the right thing, kept at it until it was perfect and only charged me for one trip and one part.


LuAnn




Review of Fred's Appliance Service

Great service,knowledgeable, polite, helpful


Services provided




Review of Fred's Appliance Service


Someone is always there to answer your questions when calling.




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service


Dishwasher repair




Review of Fred's Appliance Service

Joe was thorough and efficient. When he came initially he did recommend fixing both rollers of the dishwasher. Overall the process was seamless and Joe had our dishwasher drawer back to working properly.


Very personable and considerate of his surroundings




Review of Fred's Appliance Service

Brian went out of his way to locate the missing part for the washer. This was very much appreciated.


great services




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

Great job, very thorough! Very nice and helpful person to work with.


Wonderful service!!!!




Review of Fred's Appliance Service

Excellent job and service!!!!


All around great experience




Review of Fred's Appliance Service


Super nice




Review of Fred's Appliance Service

Top notch


Great service




Review of Fred's Appliance Service


Christina




Review of Fred's Appliance Service

Excellent


Great service.




Review of Fred's Appliance Service

Prompt. Friendly. Knowledgeable. Helpful.


dishwasher




Review of Fred's Appliance Service

quick, professional and polite


Super




Review of Fred's Appliance Service


Honest assessment




Review of Fred's Appliance Service

Washing machine was broke. Repair would have been more than a new one :(. Got good advice on a new one and appreciate they didn't try to fix the old one just to profit....


Technician was great




Review of Fred's Appliance Service


Very Convenient




Review of Fred's Appliance Service


Fine




Review of Fred's Appliance Service

Don’t take customers dissatisfaction personally. A little bit of an angry tone when questioned about something that was not quite resolved. It was not a personal attack whatsoever, so technician should not be angry with customers questions.


Response from Fred's Appliance Service:

Hi Rita, Thank you for submitting your review! We are sorry to hear that we did not provide you with 5 star service. If you are still having a problem with your unit, we would appreciate the opportunity to take another look. Please give us a call at 1-888-45-FREDS and we will be happy to send another technician out to get you all squared away! Thanks! The Fred's Team


Who would have thought!




Review of Fred's Appliance Service

My new gas stove would not heat up. I got it last August but due to renovation project could not install until December after floor was installed. I had trouble getting it to heat up but after turning on the broiler it worked. I felt it had a gas lock at first. I was able to make my Xmas cookies. Since then I have not used the oven much as I have been busy going to the hospital daily for 2 months and then caring for someone in my home. I just didn’t have the energy to do any extensive cooking. Last week I tried to use the oven and it wouldn’t heat up. I set up an appointment for Fred’s Appliance to look at it. Brian M. came out and took the oven apart and tested it. It turned out that I had too many pans stacked in the drawer below the oven door and that prevented the stove from heating up properly. Who would have thought! Brian was friendly and professional and I would do business again with Fred’s Appliance. No charge as it was still under warranty.


Jerry




Review of Fred's Appliance Service

Very knowledgable technician. Courteous and professional.


Friendly, neat, helpful, quick, professional




Review of Fred's Appliance Service

I will always call on Friends for service needs. The response from my fist phone call to the time the service tech walks out my door is outstanding. Also, the fast service is such a relief knowing that I will not have to be without the use of my appliance for very long.


Awesome service




Review of Fred's Appliance Service


We love Art!




Review of Fred's Appliance Service

He always gives us honest and quality information. Unfortunately this time, it was bad news and we need a new appliance.


Fast excellent service.




Review of Fred's Appliance Service

Service was within the time range given and fast and efficient.


EXCELLENT SERVICE VISIT




Review of Fred's Appliance Service

FAST FRIENDLY KNOWLEDGEABLE SERVICE


Great Service




Review of Fred's Appliance Service

Very helpful and nice


Excellent




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Jeff is excellent


Service tech nice, warranty swrvice protocol not great




Review of Fred's Appliance Service

The warranty service process of elimination (repeated appts.) one needs to endure is horrible.


Response from Fred's Appliance Service:

Hi There Cheryl! Thanks for dropping us a line. We're very sorry about the re-booking process with the warranty company. We do not have any control over their policies. It can be a challenge sometimes. I will certainly pass along your comments to your contact at the warranty company. Thanks so much, and have a wonderful weeked! -The Fred's Team


Couldn’t be happier!




Review of Fred's Appliance Service

Gabriel was awesome! Timely, professional, courteous, & extremely knowledgeable. He explained each step of the diagnosis & repair. This is my first experience with Fred’s Appliance. When needed I’d definitely call again. Their pricing is very fair.


Showed up on time, courteous




Review of Fred's Appliance Service

Fixed the washer the first time and he was on time!!


Rebecca




Review of Fred's Appliance Service


Awesome




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Technician very knowledgeable


not a fair price




Review of Fred's Appliance Service

while he cleaned the char from the burner he left it on the stove for me to clean on 1st visit then with the repair he put the char in my sink with my WHITE DISHES and left more on my stove to clean I had the stove clean an prepped for him both times and he did not offer to clean it up also tried to charge me 10.00 more with completed job til i showed him my balance--- I was disappointed that with the initial cost of 95.00 to come in and look the gas burner and none of this was partially discounted with final price of 261.00 plus change it only took 7min to put in the gas lighter part -- I am a senior citizen this was a very expensive project


Response from Fred's Appliance Service:

Hello Alesandra, Thank you for taking the time to submit your review. Your feedback is very much appreciated. We pride ourselves in cleaning up after our repairs and making sure the area is left cleaner than we found it! We will be sure to check in with your technician so that this does not occur again. We apologize for the inconvenience. We are happy to hear your unit is up and running again! Thank you! The Fred's Team


Honest - thorough




Review of Fred's Appliance Service

Straight forward answers - complete diagnosis


Great service!




Review of Fred's Appliance Service

Fred’s Appliance was gray, and so was Paul, the repairman! They made an appointment available quickly, confirmed it, advised me Paul was 20 minutes our, and then showed up on timer! He determined quickly the issue, repaired it, and explained it. He also checked all the other burners to be sure they were functioning correctly, and corrected another issue. Then Paul provided some tips about my dishwasher also! Terrific service!


Service was great. He even adjusted the flames on my two front burners.




Review of Fred's Appliance Service

Very satisfied with my service.


The repair man that came to my house was very understanding of what my problem was great job




Review of Fred's Appliance Service

Excellent service


Awesome service and great technician




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service


Fast Service




Review of Fred's Appliance Service


Outstanding Service




Review of Fred's Appliance Service

When I contacted Fred's Appliance Service I was desperate since our refrigerator had stopped working and I had family visiting. The person who answered the phone was extremely nice, and sent Corina out that afternoon. Corina was knowledgeable, professional, and also extremely nice! Outstanding service was provided and I highly recommend.


Very professional, efficient and respectful of my time.




Review of Fred's Appliance Service


Great customer service




Review of Fred's Appliance Service

The technicians came out on schedule, diagnosed the problem accurately and fixed the problem. Appreciate the prompt service!


Great service ... loved the price




Review of Fred's Appliance Service

Art was friendly and very knowledgeable, I will use Art again for future problems. But I would expect nothing less from a fellow Navy brotherr! He was great!!!


Gabe is awesome




Review of Fred's Appliance Service

Gabe has been here more then once and every service call has been pleasant. He’s professionally pleasant. Always explains what he’s doing. Thanks Gabe


Repair Whirlpool dishwasher




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Rose




Review of Fred's Appliance Service


Decent experience




Review of Fred's Appliance Service

Our window time was between 1-4 and I received a call that our repairman was going to be late and I was given the options of rescheduling or waiting. We waited. The repairman was great, but it was pretty expensive. It turned out that a hose was clogged with my dog’s fur. We weren’t offered a solution as to how to stop this from happening in the future (I sweep and steam my floors daily) and although the hose did not have to be replaced, I had to pay $120 for labor and $94 for a service call for less than an hour of work. The service was fine. The time constraints were not our repairman’s fault. I will probably just YouTube how to remove dog fur from the hose the next time around and save myself the $230.


Response from Fred's Appliance Service:

Hi There Tiffany! Thanks so much for dropping our team a line. We appreciate you sharing your experience with us. We're sorry we ran a bit behind. It's very difficult for us to predict what we may run into commuting to service calls and also what we may run into when servicing the product. There are so many unknowns. We understand the frustration. Thanks for also sharing your experience with costs. We know having service isn't cheap, but we stand behind our work, and we will be there for you if we're needed again. We pay our staff well, and we're on wheels. It's not cheap for us to run a service department. We will be sure to share this experience with management as we are always reviewing costs associated with running service. Thanks so much, and have a wonderful week! -The Fred's TEam


Wonderfully Helpful and Effecient Technician!




Review of Fred's Appliance Service


Gabriel is wonderful




Review of Fred's Appliance Service

I was excited to see that our technician to repair our icemaker was Gabriel. He is efficient and takes time to explain to me what is wrong and what repairs need to be made. He is a considerate of our time and I was impressed that our puppy fell in love with him immediately - as that is not the norm for service visits. We usually have to keep her separated but with Gabriel in our home she does not have to be and that is appreciated! I will continue to use Fred’s appliance long after our warranty is over and will request Gabriel on every visit.


Bruce’s review




Review of Fred's Appliance Service


Good service...but different techs...not scheduling friendly




Review of Fred's Appliance Service

We had same issue 2 days in a riw and a different tech came out....with differnt opinion snd experirnce. Bith trchs very nice and knowledgeable. Although given a 3 hour window....that varisnce of time made it difficult...as we are school crossing guards and do need to be working ...depending on the time tech shows up. 2 hour window would be much better.


Response from Fred's Appliance Service:

Hi There Ted! Thanks so much for dropping us a line. We appreciate the feedback on the time windows. We will pass this along to management. Have a great week! -The Fred's Team


Very thorough




Review of Fred's Appliance Service


Range is fixed!




Review of Fred's Appliance Service


Fixes things fast!




Review of Fred's Appliance Service

Within a matter of minutes the problem was diagnosed and steps were being taken to solve the issue. Great Job Fred's Appliance!!!


Great




Review of Fred's Appliance Service

Great Dave is a great asset


Good service




Review of Fred's Appliance Service


GREAT SERVICE




Review of Fred's Appliance Service

Paul P was very friendly and very knowledgeable. Explained the service process every step of the way. Pleasure to do business with him and Fred's Appliance Service.


Great, professional service!




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

On both occasions, the servicemen arrived on time. The various online ways in which Fred's tracks service is very good.


Relatively painless




Review of Fred's Appliance Service

It was easy to schedule my service online and track how soon my tech would arrive. Joe was a fast and efficient worker.


Reassurance that the unit was working properly




Review of Fred's Appliance Service


The warranty service on our dishwasher was performed with minimal interference to our daily routine. The Serviceman from Fred's Appliance Repair was




Review of Fred's Appliance Service


Good job




Review of Fred's Appliance Service


Gail




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Refrigerator Problem




Review of Fred's Appliance Service

Paul gave us great service and he was very knowledgeable!


Ed




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Patrick




Review of Fred's Appliance Service

Quick professional service.


Great Service and Efficiency




Review of Fred's Appliance Service

Joe was great. He was professional and efficient. Very satisfied with the work done.


Great customer experience




Review of Fred's Appliance Service


Robert




Review of Fred's Appliance Service

Great job.


Same




Review of Fred's Appliance Service

Great service.nice guy...


Rose




Review of Fred's Appliance Service


Quick and reliable service!




Review of Fred's Appliance Service

I’ve had them out several times due to a faulty Whirlpool refrigerator that is still under warranty. I’ve experienced excellent customer service each time they’ve come out. I would definitely recommend them.


Great service




Review of Fred's Appliance Service

Guys were efficient and was able to get my washer up and running


Excellent service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

I was impressed with the service person that came to fix my KitchenAid Dishwasher. He s very knowledgeable and did his job in a timely manner. I won't hesitate to recommend Fred's to any of my friends. He was so nice that when I asked a question about my brand new GE Stove with the one burner that doesn't seem to be working and instead of blowing me off he said to make a call to Lowes and schedule another appointment.


Janessa




Review of Fred's Appliance Service

It was good work done on the refrigerator


Mr.




Review of Fred's Appliance Service

Great


Lonely Maytag Repairman




Review of Fred's Appliance Service

Prompt repeat gear repair on Maytag Bravo. Will always use Freds. If Fred’s doesn't service the brand you want DON’T BUY IT!!


On time service




Review of Fred's Appliance Service


I agree wth your summary




Review of Fred's Appliance Service

I heard never heard of Fred's, but your company is stupendous


Great Service




Review of Fred's Appliance Service

Everything was fixed timely and accurately.


Awesome Service




Review of Fred's Appliance Service

Very professional and friendly. Fast, accurate and knowledgeable service!


Still noisy




Review of Fred's Appliance Service

We still have the noise the washer makes after 4 service calls!


Response from Fred's Appliance Service:

Hi There Diane! Thanks for dropping us a note. We're very sorry that you seem to still be having troubles with your washer. We're going to be having a tech supervisor review your work orders. Following, we will be calling you with a plan of action on how to solve. Thanks again, and speak soon! -The Fred's Team


GREAT




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Terrible service.




Review of Fred's Appliance Service

Terrible experience


Response from Fred's Appliance Service:

Hi There Domaniek! Thanks for dropping us a line. We very much appreciate you sharing your experience. After careful review of your records, we've found that you're very unhappy with your new range. We're very sorry that it doesn't live up to your expectations. We did reach out to the manufacturer's engineers while we were at your home. They have advised us the unit is operating as expected. We feel your best course of action would be to contact the dealer in which you purchased it from, or otherwise call the manufacturer directly to voice your concerns. We're very sorry we weren't able to provide immediate resolution for you. Thanks again -The Fred's Team.


Excellent 5 stars!




Review of Fred's Appliance Service


Control Board Broken




Review of Fred's Appliance Service

On time and friendly


Great Service. Very informative.




Review of Fred's Appliance Service

Gabriel did a great job.


Great timing and service




Review of Fred's Appliance Service

Professional service presentation, great explanations of parts and services


great service, frendly tech, explained the problem and what was malfuntioning




Review of Fred's Appliance Service


Corina B.

Corina B.

RANGE AMANA AGR5330BAW3 Replaced the main control. Optest ok

Near Seneca Blvd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

WASHER MAYTAG MAH6500AWW The water the customer noticed inside the drum was inside the counterbalance rings explain to them that is perfectly normal and comes like that from the factory. I took the front panel off the washing machine we inspected inside the unit we saw no signs of leaking I checked the front gasket I could not find a rip the gasket appears to be in one piece

Near Players, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR GE CYE22TSHHSS "CC that the ff is not cooling. The ff evap is not running will need a new evap fan. Cust can install part. Called office to run cc, I was not able to run the card. ; ordrng 1 WR60X26866 (Fan), used 1 Shipping from stock"

Near Meadow Ln, North Royalton, OH 44133
Jason N.

Jason N.

RANGE WHIRLPOOL WOD51ES4ES01 Cc unit oven door handle looseConfirmed upper oven door handle loose on right side. Found nut had fallen off handle screw stud. Retrieved screw from inside of door. Reattached using some blue loc-title. Op test good.

Near Washington Blvd, University Heights, OH 44118
Corina B.

Corina B.

DRYER WHIRLPOOL WED94HEXW0 CC that there is a noise when running the unit. Found the idler pulley is worn. Replaced the dryer repair kit from t/s. Cleaned the inside of the dryer. Optest ok. ; used 1 4392067 (Dryer repair kit) from stock

Near Turning Leaf Trail, Brecksville, OH 44141
Corina B.

Corina B.

WASHER WHIRLPOOL CHW9160GW0 Replaced the control and latch. Cleared code. Started a cycle. Optest ok. Brought core back for return

Near Detroit Ave, Cleveland, OH 44102
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBW01 "Customer complaints of leaking water from fridge drain pan and ice maker not working,found no error codes on ice maker also found ice maker off and temperature on fridge was 49 degrees and freezer 39 degrees also,fridge drain pan crack in half thats why leaking,found no frost on either evaporator just a little on cap tube,compressor also is loud and over heating pressure on gauges read 0 need compressor evap and dryer customer will not repair"

Near Oak Tree Dr N, Lorain, OH 44053
Corina B.

Corina B.

RANGE WHIRLPOOL WFG525S0HZ0 Replaced the spark module. Optest ng. Checked power to spark module 0 volts. Will need a main control ; ordrng 1 W11317846 (Control)

Near Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Start device was clicking and not starting compressor replace from truck stock compressor started temp start to drop after waiting for few minutes,opt test ok ; used 1 8201786 (STARTER) from stock"

Near Jenee Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace all parts,opt test ok"

Near Stonefield Dr, Avon, OH 44011
Brian M.

Brian M.

WASHER WHIRLPOOL WFW92500WW01 Cc of error Found error of f1e1 Replaced control Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near W Homestead Dr, Aurora, OH 44202
Jeff M.

Jeff M.

DISHWASHER KENMORE 587.151494 "Timer is stalling needs replaced est only ; ordrng 1 154495901 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Shore Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC465HW2 "Ran manual test fill hot water and cold no leaks on valve also also fill basket half way no leaks checked underneath and back panel no sign of leak cannot duplicate the unit issue at the moment,opt test ok customer also said she ran unit 5 times after it happen and it did not leak"

Near Long Cove, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS22EWMS9 Cc unit water and ice not working Found bladder to be frozen due to lower temps in fridge Defrosted bladder OP Test Ok

Near Haskins Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDI24SEWH3 "Cc unit not powering on. Checked power into unit, good at 123v. Checked thermal control fuse, checked open. Unit needs thermal control fuse.; ordrng 1 675796 (fuse,thermal)"

Near Fairmount Blvd, Cleveland, OH 44118
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Spoke to customer about residue Shared an article that whirlpool had about this issue Ran auto test and calibration OP Test Ok

Near Bainbrook Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2067AES4 Installed control board and programmed it OP Test Ok Advised to give it 24-48 hours to cool OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Devonshire Ln, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR ELECTROLUX FRT18KD3AW4 "Cc unit not cooling.Customer states it’s warmer then it should be in ff section, product is spoiling after only a few days. Temped ff section, reading 49. Freezer section at 25 degrees. Checked frost pattern on evap, heavy frost on first 2 coils. Unit has refrigerant leak. Found corroded copper lines inside evap drain tray, most likely where the leak is. Could not find on parts lookup, called SM, he said it’s part of the condenser (241861901) which is not available. Office to call property manager to advise. ; saved tckt"

Near Silsby Rd, University Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR GE n/a Cc unit not cooling well Found condenser packed with dust cleared 80% of what I could get Normal frost pattern returned to evap Advised to watch for 48 hours

Near Coy Ln, Chagrin Falls, OH 44022
Dan H.

Dan H.

RANGE KENMORE 790.7136271 "Customer complaint that oven is not heating, ; ordrng 1 316489403 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

Near Erwin St, Maple Heights, OH 44137
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHW Called whirlpool to state findings They advised to install a piece of foam to door so switch actuated all the time. Customer to install foam square ; ordrng 1 WPW10221048 (spacer)

Near Tallmadge Rd, Rootstown, OH 44272
David R.

David R.

DISHWASHER MAYTAG MDB4949SHZ1 "Cc debris is collecting underneath bottom door seal. Let customer know that water can collect underneath and sometimes debris can be left there as well. Advised to use dishwasher cleaners and will have to wipe area. Unit does not have an active filter for debris to collect into and customer can clean. So will need to wipe down more often. Called techline Dave, agreed on diagnosis. Said the bottom of door is kind of like a dead area, water runs off door and can collect water and debris under door. Will have to wipe and use dishwasher clean to ensure area gets as clean as possible. Unit test good. Leveled. Op test ok"

Near Maria Ln, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW9151YW00 "Did adjust legs before running it ran drain spin it rock a little bit but then it was spinning normal call bj on face time cause unit had a vibration explain customer it is normal to vibrate she said it never did that before show unit to senior tech bj and he said is working as design ,opt test ok"

Near Langford Ln, Avon, OH 44011
Brian M.

Brian M.

WASHER AMAN NTW4516FW3 Customer showed pop took pic Cc unit not powering on Found no indicator light on and no selections are able to be made Replaced control using truck stock Ran auto test and calibration OP Test Ok ; used 1 W1116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock

Near Northview Dr, Middlefield, OH 44062
Brian M.

Brian M.

REFRIGERATOR AMANA n/a "Cc unit not cooling Found evap frosted over Unit not going into defrost Found bimetal stuck open and defrost timer shorted Needs bi metal and defrost timer ; ordrng 1 R0131577 (timer-def) and 1 WPC8972006 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

Near Spencer Rd, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replace pump motor,checked for leaks no leaks opt test ok"

Near Kettering Ct, Avon, OH 44011
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Cc unit not cooling. FZ frosted over with ice. Customer had unit unplugged for 2 weeks, unplugged upon arrival. Cannot get accurate diagnostics, let customer know unit is suppose to be plugged in 24 hours prior to us coming. Going off what customer says, unit frosted over. Plugged in, let unit reset. Gave about 15 mins. Plugged unit into watt meter. Put into diagnostics. Service test 1 reading 11 watts. Fans are working and damper working. Can feel the FZ getting cold, was at 50* now around 41*. Let customer know to put water bottles in unit, give 24 hours. Will cool now and should be ok til we come back to replace parts. Ordering harness and control. Place on cancellation list for Friday the 7/24 if possible. ***can parts check and see if that is correct harness’s where thermistor/bi metal is located. ; ordrng 1 12002355 (thermistor kit) and 1 W10886932 (harns-wire) and 1 WPW10637328 (cntrl-elec)"

Near Dover Center Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 "Replace control,ran calibration,pass opt test ok"

Near Rivercliff Dr, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Call tech line spoke to tj had me to replace 2182381 is and updated file number also to clear the return air flow ; ordrng 1 WP2182381 (bimetl-def)

Near Tomahawk Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDP01ILBS0 "Replace user interface,opt test ok"

Near Usher Rd, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GAFZ21XXMK01 Call tech line spoke to robert amp reading was 2.6 little to high he said it will need a compressor customer will not fix he also said is common to have two parts go bad

Near Hazelwood Run, North Ridgeville, OH 44039
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOD93EC0AS00 "Cc unit will randomly power off during useCustomer stated display will go blank randomly during oven use, but will return moments later. No other issues other then that. Ran diagnostics found codes f1e0 for internal error and f6e1 for runaway temp.Found service pointer for blower fan loud and/or display resets or blanks out during use. WP advises order new blower fan and control kit. Customer not repairing at this time, will consider. Estimate only at this time."

Near W Legend Ct, Highland Heights, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc bracket is bent. Bracket that holds wires in at left door is damaged. Checked,no wires are cut or damaged. Ordering bracket; ordrng 1 W10499011 (bracket)"

Near Deer Run Dr, Middleburg Heights, OH 44130
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507EBL01 "Cc of water filter not coming out. Found the notched on filter itself had a divot, not slowing it to turn, had to use a little flathead screwdriver to pry it over. Showed customer, let them know. Installed new water filter . Customer to purge. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Lindbergh Blvd, Olmsted Falls, OH 44138
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8500DW3 "Cc unit codes f6e3 and shuts downCustomer stated it started working again, but then started acting up. Ran diagnostics, confirmed code f6e3 for acu cannot hear ui. Unit needs UI console and main control. Customer not repairing at this time, estimate only."

Near Ravenna Rd, Chardon, OH 44024
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc ice maker not working. Went into service mode test 56, Icemaker error code, E2 lost position. Went through different Icemaker test and motor is not turning or trying to find home position. Test 45, water is getting to Icemaker, line is clear. Test 36 ice box fan is working. Tested voltage coming to Icemaker, not giving correct 14vdc. Less than 1. Will need main control and Icemaker. Customer calling whirlpool. Do not order parts ; ordrng 1 W10807590 (cntrl-elec) and 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Clare Ct, Strongsville, OH 44149
Corey L.

Corey L.

RANGE GE JBP78D0D2WW "Customer complaint after installing element there was a spark when pushing oven back to wall so it was unplugged, found prong to element bent out enough to touch frame creating spark, bent in to test sparking theory, op test good, only charging svc"

Near Loyola Rd, University Heights, OH 44118
David R.

David R.

FREEZER WHIRLPOOL WRF535SWHZ04 "Cc FZ was frosting up and at one point defrosted everything, as of today frost is all over FZ. Found that the slides are not functioning correctly, getting stuck when opening/closing. No gaps in FZ gasket but recommended to steam. Control no burn marks but from symptoms jaz board is messing up. Ordering slides and control. ; ordrng 2 W11265130 (slide)s and 1 WPW10503278 (refer elect cont brd)"

Near Meadow Trail, Strongsville, OH 44149
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFTR2021QSBA "CC that the unit is not cooling. Checked the fans, running. Checked the compressor is running. Checked the evap no frost pattern. Will need an evap and drier. ; ordrng 1 5303918274 (Evaporator) and 1 WPW10143759 (Drier), used 1 Shipping from stock"

Near Kingsford Ave, Cleveland, OH 44128
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 CC that the clip fell out. Reattached the clip. Ran a calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.

Near Chase Dr, Mentor, OH 44060
Joe O.

Joe O.

FREEZER KENMORE 253.2244241 "Cc: not cooling properlyFound temps at 45 degrees. Found evap fan not running. Unit has good frost pattern. Found sheet of ice on freezer floor. Needs evap fan motor, blade, and drain cleared. Customer does not want to repair at this time"

Near Melissa Ct, Twinsburg, OH 44087
Brian M.

Brian M.

WASHER WHIRLPOOL MVWC565FW2 Found new part damaged took pic Inspected washer found that what customer thought was dents was actually manufactured indents and match new part No issues found with washer Ran auto test and calibration OP Test Ok Customer is aware off design no need to reorder parts

Near Woodbend Rd, Ravenna, OH 44266
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW3 "CC that the unit is making a noise. Ran diag F0e3 overload f9e2 Water Ring Detected, Pump Drive System Problem, f7e9 Locked Rotor. Basket spins freely. Ran a calibration. Ran a Manuel agitate and spin. Started a rinse and spin with clothes. Advised cust to use 1-2 tablespoons of he detergent. Could not duplicate the noise . Optest ok."

Near Charmwood Oval, Solon, OH 44139
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the unit is not dispensing ice. Found a wire to the door broken. Will need a new door. Door is no longer available. ; ordrng 1 W10367517 (Door)

Near Suzanne Ln, Solon, OH 44139
Joe O.

Joe O.

DRYER MAYTAG MEDB766FW0 "Cc: wrinkled clothingFound unit water supply was hot water. Unit designed to work with cold water. Ran test cycle, unit is cycling heat and has good air flow. Op test ok"

Near Longmeadow Ln, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW I plug the unit in I could not even get it to turn on there is power to the unit. control board and user interface; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)

Near Dillon Dr, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Cc: frost and freezer burn in freezer, ice tastes like garlicFound temps in freezer section at 12 degrees. Customer states products form moisture in the bags and containers when put in the freezer then turn into frost. Customer has freezer over stocked, vents are blocked. Gaskets are sealing. Could not find any air leaks. Advised customer there is nothing in the ice maker to cause it to taste like garlic. Checked temps with thermal couple got temps of 7 degrees. Unit functioning as designed. Op test ok"

Near Sunset Rd, Mayfield Heights, OH 44124
Joe O.

Joe O.

DRYER MAYTAG MED5100DW1 Cc: not drying properlyFound outside vent is not opening to allow air to flow. There is a water pipe in the way of the vent(took pic). Found error code f4e3(restricted air flow). Needs plumber to move pipe. Unit functioning as designed. Op test ok

Near S Turtle Trail, Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc: ui not seated properlyReseated ui. Op test ok

Near Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Cc: unit not sitting levelAdvised customer the unit has no rear leveling. Advised the floor is not level. Unit functioning’s designed. Op test ok

Near Rockwood Dr, Kirtland, OH 44094
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED2KVEXVB01 "CC that the unit is not dispensing ice. Found the pins on the plastic tab broken. Will need a new bracket. ; ordrng 1 WP2180226 (Bracket), used 1 Shipping from stock"

Near Granada Blvd, Warrensville Heights, OH 44128
Joe O.

Joe O.

WASHER MAYTAG MHW5630HC0 "Cc: not working, error codesUnit displays err. Could not enter diagnostics. Needs control and ui; ordrng 1 W11322901 (cntrl-elec) and 1 W11325569 (cntrl-elec)"

Near Sunset Dr, Warrensville Heights, OH 44122
Brian M.

Brian M.

WASHER MAYTAG MHW5630HC0 Installed control and dispenser Ran auto test OP Test Ok

Near Fairview Ave, Atwater, OH 44201
David R.

David R.

DRYER MAYTAG MED5630HW1 Replaced part. Good. Op test ok

Near Creekside Ln, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Replaced parts. Tested. Filter drier clogged twice. Recovered refrigerant, replaced comp, evap, and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps"

Near Brighton Dr, North Olmsted, OH 44070
Brian M.

Brian M.

DRYER MAYTAG MED5630HC1 Cc unit not drying well Found unit operating as design but venting system to long to vent properly Advised to install vent fan or find different route to vent it OP Test Ok

Near Fairview Ave, Atwater, OH 44201
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH32519HZ4 Replaced part. Asked customer about lights in unit. Said they are coming on and going off like they should. Ran unit a couple of times. Good. Made it all the way through. Op test ok

Near W 225th St, Fairview Park, OH 44126
Dan H.

Dan H.

RANGE WHIRLPOOL MGR5770ADW "Customer complaint that oven is not heating properly, started bake for 350 degrees, igniter glowed burner lit, oven heated up to 350 degrees, unit is operating as designed"

Near Grosvenor Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

DRYER KENMORE 86673100 "Customer complaint that unit is making a loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"

Near N St James Pkwy, Cleveland Heights, OH 44106
Corey L.

Corey L.

RANGE FRIGIDAIRE PLES389ECC "Customer complaint of f30 error when trying to use anything, confirmed, error is for temp sensor, temp sensor checks pass, unit needs control and harness, mouse droppings built up under unit, control and harness no longer available 316418735, 318224941, called Steve with diagnosis, steve did not answer, informed customer of repairs needed; used 1 SHIPPING (shipping and handling) from stock"

Near Bell St, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FRT17B3AZ3 "Cc unit freezer not defrosting Checked defrost timer contacts, checked good, defrost heater resistance 40.2ohms, this is good. Unit needs defrost bimetal. ; ordrng 1 5303918202 (thermostat,defrost1680), used 1 SHIPPING (shipping and handling) from stock"

Near Lakeside Dr, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR KENMORE 106.5909999 "Customer complaint that unit is not cooling, fresh food temperature at 64 degrees, freezer section temperature at 38 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat, customer does not want repair ; ordrng 1 WP2198202 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

Near Eddy Rd, Cleveland, OH 44108
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 no answer they call me back on phone they are letting me in replace parts opt test ok

Near W 35th St, Lorain, OH 44053
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Customer complaint that unit is not draining, ran diagnostics, unit would not run test cycle, unit kept flashing 9-1(no drain) error code, canceled cycle, ran diagnostics again, all lights lit up, unit did nothing else, unit needs new control ; ordrng 1 W11410066 (CNTRL)"

Near Oakhill Rd, East Cleveland, OH 44112
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit stopped working, confirmed, installed new control, op test no good , still nothing working, 120vac to control, unit needs new control w11170317; ordrng 1 w11170317 (Cntrl)"

Near E 94th St, Cleveland, OH 44106
Corey L.

Corey L.

WASHER FRIGIDAIRE FTF2140FS2 "Customer complaint washer not draining water Fromm clothes, confirmed slow drain found in wall, unit is operating as designed"

Near Bell St, Chagrin Falls, OH 44022
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8959SFZ4 "Cc unit not powering onChecked power at outlet, good at 123v. Checked power at control board, 0v. Checked power at j-box under unit, found hot wire burnt at wire nut connection. Cut out burnt wiring, replaced wire nut. Ran wash test then cancel drain. Op test good."

Near Trask Rd, Madison, OH 44057
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4800XQ1 "The unit in all manual tests op tested good I ran a tachometer test cycle tested good. automated test cycle tested good. The unit spins drains during an automatic cycled but the unit will throw a basket speed fault code needs a new control board estimate only; ordrng 1 W10745340 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Walnut Blvd, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replace parts opt test ok

Near Vermilion Rd, Amherst, OH 44001
Jason N.

Jason N.

OTR MICROWAVE MAYTAG MMV1175JZ0 "Cc unit good lamp and socket brokenFound broken end of lamp still inside bulb socket. Removed, did not see any sign of socket being broken. Replaced anyway using customer supplied pre Id part. Installed new lamp. Tested light, Illumination returned. Op test good."

Near Canyon Ridge Dr, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "CC that the ice maker is not making ice. Cycled ice maker not cycling. Replaced the ice maker from t/s. Cycled, filled. Optest ok; used 1 W10882923 (Ice maker) from stock"

Near Walvern Blvd, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that the unit is not working. Found the cold water is not coming into the unit. Will need a plumber. Optest ok.

Near Grovewood Ave, Parma, OH 44134
Gabriel P.

Gabriel P.

WASHER GE GTW460ASJ0WW Replace drive belt but unit still acting funny also has a weird clicking sound found error ui software version critical call ge tech line he said it needs a software update cause is not recognizing lid switch also to replace switch seen s working intermittently wh98r103510; ordrng 1 WH01X27954 (lid lock quick relea) and 1 WH98R103510 (SOFTWARE UPDATE )

Near W Main St, South Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the unit is not cooling and the contro is blank. Confirme. Control is not responding. Replaced he control from t/s. Programmed the control. Optest ok; used 1 Wpw10503278 (Control) from stock

Near Krueger Ave, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 Installed new part unit tested good

Near Kingsboro Dr, Conneaut, OH 44030
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2569YEM0 Replaced the paddle. Optest ok.

Near Forest View Dr, Olmsted Falls, OH 44138
Jason N.

Jason N.

WASHER MAYTAG MVWC200XW3 "Cc unit making a weird noiseCustomer recorded video of unit making noise.Ran auto test, unit making a grinding noise in agitation. Found belt pulley rubbing on belt guard. Pulley is wobbly on shaft, but nut is tight. Unit needs splutch/pulley. Replaced using truck stock. Ran wash test, found suspension springs weak, tub with water/clothing load will sit on floor, this caused the pulley to wear. Unit needs suspension springs.; ordrng 1 W10780048 (suspension7183), used 1 SHIPPING (shipping and handling), and 1 W10721967 (PULLEY) from stock"

Near Levan Dr, Painesville, OH 44077
Jason N.

Jason N.

GAS RANGE FRIGIDAIRE FFGF3054TWC "Cc unit oven door shattered and large boil burner not lightingReplaced outer oven door glass using customer supplied pre Id part. Tested RF quick boil burner, sparking and gas is flowing but ignition happening after about 10 seconds. Replaced orifice holder, cleaned up burner head, lot of buildup in the gas ports. Retested, same result. Unit needs burner head. ; ordrng 1 316262104 (burner cap cover) and 1 316438400 (burner,16/17k)"

Near Academy Ct, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2055DRH00 Cleared evap and installed evap fan motor Also found evap pan clogged cleared pan OP Test Ok

Near Fairchild Ave, Kent, OH 44240
David R.

David R.

DISHWASHER KITCHENAID KDFE104HWH0 "Cc same issue as last time. Unit is getting water. Wash motor not starting. Found 4-3, pump motor issue. Found same thing as last time, control not sending out power to pump. Replacing both at the same time. Also heater has a lot of discoloring and burnt spots, ordering as well; ordrng 1 W10703867 (heater) and 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"

Near Park Dr, Brook Park, OH 44142
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer filling with water, confirmed, ran diagnostics no errors, found valve leaking, customer unplugged unit when he heard drain pump kick on in flood mode, replaced valve, calibrated, op test good"

Near Century Dr, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer was having a cooling issue I installed the part also block the vent and adjusted the temp settings unit tested good

Near US-6, Andover, OH 44003
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Installed dispensers and rack cover OP Test Ok

Near Portage Pointe Dr, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR GE ZIS48NYB "Customer complaint fridge and freezer getting warmer, temps were 41 in ff and 28 in frz, compressor kicked on while getting unit info, evap has good frost pattern, found evap fan not running, evap motor WR60X30349 is out of stock, quoted for repair if we can locate part and gave customer part number to try to locate, parts dept to see if part can be located; used 1 SHIPPING (shipping and handling) from stock"

Near Hawksview Ln, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

DISHWASHER KENMORE 665.15113K216 "Replace drain hose,opt test ok test unit it drain"

Near Framingham Dr, Westlake, OH 44145
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint bake not preheating, confirmed, found ignitor failed, replaced with ts part, op test good ; used 1 12400035 (IGNITER) from stock"

Near Worthington Ave, Cleveland, OH 44111
Brian M.

Brian M.

DISHWASHER IKEA IUD7555DS3 Cc unit not starting on all cycles and leaking at float switch Replaced float switch and UI buttons Ran test on all cycles all seem to be functioning OP Test Ok

Near Reservoir St, Mantua, OH 44255
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JMW3430WP01 Call tech line spoke to bruce console getting 14 v dc console not responding it won’t even let get to diagnostics, customer will not repair

Near Beachcliff Row Dr, Rocky River, OH 44116
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5500XW2 "Customer complaint washer not ringing clothes out, and makes a loud noise, confirmed, found hub failed, unit needs hub asm; ordrng 1 W10324651 (hub), used 1 SHIPPING (shipping and handling) from stock"

Near Ira Ave, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Installed new door, op test good"

Near Woodside Ln, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 Installed control. Ran auto test and calibration. Op test ok

Near Dewey Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW2 I was not able to find an issue there was no error codes stored into the machine unit tested good

Near Dodgeville Rd, Rome, OH 44085
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven not lighting, confirmed, found ignitor failed, replaced its ts part, op test good; used 1 12400035 (IGNITER) from stock"

Near North Rd, Cleveland, OH 44111
Corey L.

Corey L.

RANGE FRIGIDAIRE FGGF3035RFC "Installed pressure regulator, op test good"

Near Gerald Ave, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker)"

Near Letchworth Rd, Beachwood, OH 44122
David R.

David R.

REFRIGERATOR GE ZISS420NMAS "Cc not cooling. Temps is 35* in FZ and 49* in FF. Talked to Brian. No frost pattern on evap. Evap located in ceiling of FZ. Complete sealed system job. Broken/corroded wires to Icemaker, causing it not to work. Non repairable. Wires go right into cabinet. Fan not working correctly. Documented the wires. Gave estimate to customer. If customers want repaired, will need 2 techs, senior tech being one. 4-5 hours to complete. ; ordrng 1 WR49X10021 (refrigerator icing r) and 1 WR51X10056 (fill tube htr 10w) and 1 WR60X10185 (motor evap dc) and 1 WR84X10038 (evap asm w/heater) and 1 WR86X10021 (refrigerator suction) and 1 WR86X25269 (DRIER) and 1 WR87X20798 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Cady Rd, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSSC42QVS02 "Installed new air damper, op test good"

Near Stubbins Rd, Brecksville, OH 44141
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5JHAXML00 Installed new part unit tested good

Near Montville, OH 44064
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Customer complaint that unit is not dispensing ice, confirmed, found ice maker thermistor hanging down, found evidence that ice maker is harvesting prematurely, unit needs new ice maker ; O-emld tckt"

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Jason N.

Jason N.

REFRIGERATOR GE GFE29HSDASS "Cc unit temps spikingCustomer states ff section will periodically read 40-43 degrees when set at 36. Freezer is always normal. Ran diagnostics, no fault codes stored. All thermistor checks reading accurate temps. All fans operations checked good. Advised customer several variables that could cause this, ambient temperature at this time of year, how long doors are open, and also when unit goes into a defrost cycle. Advised customer to monitor, as long as temps return to setpoint, unit operation is normal."

Near Dogwood Ln, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Replaced cover, op test good"

Near Briarwood Dr, Olmsted Falls, OH 44138
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 Cc: door not closing properlyFound freezer floor completely frosted over. Found drain tube plugged up. Cleared drain tube and ice build up. Needs p trap; ordrng 1 W11190084 (tube-drain)

Near Chillicothe Rd, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc unit still not making ice Found unit to have no icemaker errors ran several test harvest no issue Ran fill test no issue Advised to drop temps in freezer to help with ice production

Near Whisperwood Ln, Aurora, OH 44202
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 Cc unit hard to latch Replaced striker and latch OP Test Ok

Near Parker Rd, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Could not install condenser at this time. Too difficult to remove and install as one technician. Will need second tech out to assist, preferably with lok-ring"

Near Glen Dr, Eastlake, OH 44095
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , installed new sump assembly, op test good"

Near Parkside Dr, Lakewood, OH 44107
Jeff M.

Jeff M.

COOK TOP KITCHENAID KICU500XSS01 The module assembly test to be replaced I call tech line and then I called safety departments they will cover the entire repair; ordrng 1 W10857230 (module), used 1 SHIPPING (shipping and handling) from stock"

Near Burrows Rd, Thompson, OH 44086
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404ESS2 This time found leaks coming from float switch gave customer estimate on part need he will try to fix him self if he can’t he will call us for repair

Near Windward Way, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDI02CRBS2 "CC that the unit is not working. Found the pump and motor are not running. Has 120 volts to the pump and motor. Will need a new pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 Shipping from stock"

Near Barrett Rd, Berea, OH 44017
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507HPS Installed new part unit tested good

Near Lakewood Ct, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB965HC0 Call tech line spoke to david, explain him we replace control twice and console once also replace valve but valve is damage again they said customer may have strong pressure on the home that may be killing the valve also tech line said to make sure water pressure is not above 90 psi ordering valve when we get back will check pressure and ; ordrng 1 W11188329 (valve)

Near Stowaway Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOD97ES0ES02 Found error code f1e0 user interface failure and f1e2 stuck key shorted console getting 14v dc but not responding gave estimate customer going to call whirlpool for coverage on parts but if not she will contact us back if she wants to move forward with repair

Near Camelot Way, Avon, OH 44011
Corey L.

Corey L.

MICROWAVE MAYTAG MMV5208WQ1 "Customer complaint mw not heating, confirmed, found mag failed, unit needs magnetron, found mag and interior body covered for 10 yrs unit is under 10 yrs; ordrng 1 W10222507 (magnetron), used 1 SENIORDISCOUNT (senior discount) from stock"

Near Jacqueline Dr, Parma, OH 44134
David R.

David R.

WASHER WHIRLPOOL MVWC360AW0 "Customer said unit would not go past sensing, customer looked up and preformed diagnostics, said no error codes. Today, customer was telling me the problem and started it on regular cycle. Unit started normally, sensing locked and unlocked, locked again. Let unit run, advanced into wash cycle. Stopped cycle. Unplugged for 1 min, plugged back in, ran diagnostics. No error codes. Ran test mode, good. All components working. Ran calibration cycle. Tested on regular cycle again, advancing cycles. Op test ok"

Near Idlewood Trail, Strongsville, OH 44149
Brian M.

Brian M.

DRYER WHIRLPOOL WED5100HW0 Cc of noise Heard noise found noise actually being caused by a damaged blower wheel needs blower wheel Needs blower wheel ; ordrng 1 WP697772 (blower wheel)

Near Tupelo Dr, Bedford Heights, OH 44146
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2665XEW1 "Cc unit not dispensing water or making iceConfirmed no water will dispense. Checked water source in, good psi. All valves are receiving power when commanded. Able to dispense small amounts of water after removing and reinserting bypass cap. Unit needs filter head/reservoir assembly; ordrng 1 W10502642 (reservoir8588) and 1 WR02X11330 (union connector769), used 1 SHIPPING (shipping and handling) from stock"

Near E 214th St, Euclid, OH 44123
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID n/a Look at corina pvr ; used 1 SHIPPING (shipping and handling) from stock

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR n/a Customer cancel appointment unit is working again when is not working he will call for service

Near Aberdeen Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF520PADM7 Replace parts opt test okAlso notice they drill into the cabinet tub took pictures thats no good

Near Summit Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found drain hose on floor advise customer how it should proper be install she said that it was not agitating and not filling hose on floor was the issue,opt test ok"

Near Lakewood Ave, Lakewood, OH 44107
David R.

David R.

WASHER MAYTAG MHW6630HC0 See other techs PVR

Near Barr Rd, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Cc unit not dispensing water or ice. Ice bin is empty. Water not dispensing, just a little trickle, can here valves turning on. Took out water filter and used a by pass, worked correctly, water dispensing. Replaced water filter and tried, working correctly. Nice flow of water from dispenser, tried multiple times, good. Went to step 25 for Icemaker, cycled and called for water, water flow to Icemaker is good. Water filter could of been loose and not correctly in place. If happens again advising customer to replace water filter to see if problem still occurs if problems still persist order filter head reservoir W11346622. As of today, everything checks good. Op test ok"

Near Admiralty Dr, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR KITCHENAID n/a Cut the waterline where it was leaking. Replaced with a John guest fitting. Optest ok. Office to refund the water line.

Near Lake Rd, Bay Village, OH 44140
Corina B.

Corina B.

RANGE GE n/a CC that the oven does not heat. Confirmed. Checked the igniter 2.9 amps. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (Igniter) from stock

Near Glen Park Dr, Bay Village, OH 44140
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH73521CS6 "Cc unit has no power, not turning on. Used watt meter on outlet, no voltage. Went to breaker box, nothing tripped. Hooked microwave up to different outlets, turned right on and heated. Tried again on outlet above microwave, some how the outlet started working. Let customer know, explained what I did. Said the outlet might have a short in it but some how is working now when it didn’t before, tested microwave again, heated, good. Op test ok."

Near Admiralty Dr, Strongsville, OH 44136
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 Part not needed. Customer had drain tube running across floor going directly into drain. Explained hose needs to be at least height of unit so the water will not siphon right out. Corrected. Put hose on sink next to washer. Owners manual can go more into depth. Customer will need to drill hole or find way for hose to stay in place. Unit is good. Op test ok

Near Nancy Dr, Berea, OH 44017
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Before I couldn’t get to the back unit cuase unit was stock but customer remove the cabinet on top so i can unclogged drain tube found screw inside of it clear out unclog it,opt test ok"

Near Mulberry Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 Latch switch was staying close when opening door it will stay running replace from truck stock opt test ok ; used 1 3406107 (

Near E 30th St, Lorain, OH 44055
David R.

David R.

RANGE WHIRLPOOL WFG520S0FS0 "Cc temp not reaching where it should be. Checked outlet, good. Checked temp sensor, reading 1080, power coming to sensor, good. Adjusted temp up by 5*. Put customers thermometer in unit. Tested preheat on bake up to 350*, took about 10 mins. Tested around 360ish*. Set bake up to 375*, took an additional 1 min. Showed customer thermometer, good. Unit is testing good and reaching temp. Op test ok."

Near Charles Ave, Amherst, OH 44001
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBSD608ESS01 Installed valve and fill tube. Cycled ice maker. Op test ok

Near Chestnut Run, Gates Mills, OH 44040
Brian M.

Brian M.

REFRIGERATOR AMANA ABB1924BRW01 "Cc unit not cooling Found evap frosted Ran forced defrost found unit not able to enter forced defrost Replaced control from truck stock Ran forced defrost no good found bi metal open Needs bi metal harness ; ordrng 1 W11260592 (harns-wire), used 1 WPW10503278 (CNTRL-ELEC) from stock"

Near Sperry Rd, Middlefield, OH 44062
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDI01ILWH6 "Installed new heater element, and repaired wiring to element. Ran diagnostics cycle, all functions passed. Operation test good."

Near Brookstone Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW Installed new part unit tested good

Near Parrish Rd, Conneaut, OH 44030
Corey L.

Corey L.

WASHER MAYTAG MHW6630HC0 "Installed cabinet, op test good"

Near Barr Rd, Brecksville, OH 44141
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 Installed door panel and ui. Ran test cycle. Op test ok

Near Hurlingham Rd, Beachwood, OH 44122
Corey L.

Corey L.

DRYER WHIRLPOOL WGD6620HW0 "Customer complaint of long dry times from beginning of use and now stops and gives error code, confirmed error code for restricted airflow, unit is stacked in closet, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, foil vent smashed between gas line and water inlet hoses, advised customer to contact a contractor or installer to resolve poor installation airflow issue"

Near Vera Dr, Brecksville, OH 44141