Service History 160 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Seven Hills, OH 44131

David R

Job Details: 05/11/2022

"Replaced control and hot water valve. Ran diagnostics, good. All components working. Op Test Ok"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, OH 44107

Manny

Job Details: 05/11/2022

"Replaced parts ordered, ran bake , all components are operational, opt test ok took core for return"

We serviced a

AMANA REFRIGERATOR

Model ABB2222FEQ

Near Mentor, OH 44060

Corina B

Job Details: 05/11/2022

"CC that the ff is not cooling. Confirmed. Found the unit not going into a defrost. Replaced the control and steamed the evap out. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC), 1 SENIORDISCOUNT (senior discount), and 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Corina B

Job Details: 05/11/2022

Replaced the main control and high voltage. Brought the core back for return. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Euclid, OH 44123

Corina B

Job Details: 05/11/2022

CC that the ice maker is not working. Confirmed. Found wires pinched at the door. Will need a new door. Office to reschedule. ; ordrng 1 LW10726007 (Door)

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Painesville, OH 44077

Jason N

Job Details: 05/11/2022

"Found convect fan blade unbalanced. Installed convect fan blade. Ran bake test to 350 degrees. During preheat, convect fan running the entire time. No abnormal sound heard. Set bake to 375 degrees, no abnormal sound. Op test good."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Lorain, OH 44052

Marie V

Job Details: 05/11/2022

"Cc that the unit will dry a but does not stops, confirmed. Unit will need new timer. Cust will not fix. ; ordrng 1 WPW10185982 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSS2JETEBB

Near Avon, OH 44011

Gabriel P

Job Details: 05/11/2022

"When arrive icemaker bin full with ice asking customer whats going on is not dispensing ice ok found yoke strip on motor ice shaft need does 2 parts ; ordrng 1 WR02X11941 (Auger coupler) and 1 WR60X10258 (Motor ice), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Independence, OH 44131

David R

Job Details: 05/11/2022

"Cc unit lights out, cannot get water or ice. Temps are good and have ice in FF. Pressed door switches, no reaction, lights not coming on, dispenser will not work. Disconnected deli control and unplugged unit for a minute. Plugged in. Lights are working correctly and dispenser giving ice and water good. Bad control board. Gave estimate to customer, customer paid SVC bill only. Do not order parts. ; ordrng 1 WPW10769076 (Deli control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44052

Marie V

Job Details: 05/11/2022

"Cc that the unit will not drain . Ran diag found error code F0E2 oversuds F0E5 off balance load. Ran auto test and unit pass until it got to spin it started banging. Found dampers are defective. Will need new ones, cust paid SC and Parts. ; ordrng 1 W11130362 (Dampers), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ETSS01

Near Avon, OH 44011

Gabriel P

Job Details: 05/11/2022

Found evaporator dry no frost and compressor was running and it had 1.03 amp gave estimate customer will not fix ; ordrng 1 W10160407 (Compressor) and 1 WPB2150504 (Dye filter) and 1 12002041 (Evaporator)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Lakewood, OH 44107

Manny

Job Details: 05/11/2022

"Cc that FL burner takes too long to ignite, and black soot around it. Burner is lighting within 10 seconds, removed cap and noticed that there has been some kind of spill and burned under the cap, replaced burner head and light up burner opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WOS51ES4ES00

Near North Royalton, OH 44133

Angel

Job Details: 05/11/2022

Cc that unit got real hot while using the broil and after that it stopped working. Removed unit from spot checked thermal fuse and it was open will need thermal fuse replaced. Also ordering temp sensor and control board since it couldve been a runaway temperature. ; ordrng 1 W10803994 (Control board) and 1 W11025102 (Thermal fuse) and 1 W10859573 (Temp sensor)

We serviced a

GE RANGE

Model JGBP90MEA1BC

Near Broadview Heights, OH 44147

David R

Job Details: 05/11/2022

"Cc unit bake not working, landlord already paid SVC so labor and part needed. Checked broil, came right on. Checked bake and found ignitor broken. Gave estimate to landlord. Not repairing at this time. Do not order parts. ; ordrng 1 WB2X9154 (Bake igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSL25JFTFBS

Near Euclid, OH 44123

Corina B

Job Details: 05/11/2022

"CC that the unit is not cooling. Confirmed. Found the glass heater, open. Will need a new heater. ; ordrng 1 WR51X10055 (Defrost heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Euclid, OH 44123

Corina B

Job Details: 05/11/2022

"CC that the unit is leaking. Ran diag no codes. Started a rinse and spin cycle no leaks. Tested the hot and cold, no leaks. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Garrettsville, OH 44231

Brian M

Job Details: 05/11/2022

Cc unit leaks at dispenser Found all connections sealed up Ran test at door hinge unit seems to be fine but still has a small seeping issue Needs valve and would like to install a check valve at door ; ordrng 1 8201815 (connector) and 1 W11546685 (Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Mantua, OH 44255

Brian M

Job Details: 05/11/2022

Installed icemaker and fan OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WED4815EW1

Near Deerfield, OH 44411

Brian M

Job Details: 05/11/2022

Cc unit not cycling Found cold water shut off Turned water on

We serviced a

KITCHENAID RANGE

Model KCGS356ESS00

Near Aurora, OH 44202

Brian M

Job Details: 05/11/2022

Cc flames are still to hot /high Whirlpool says we need to check gas pressure 7inches of water column need to purchase a Manometer; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS2

Near Avon Lake, OH 44012

Marie V

Job Details: 05/11/2022

"Cc that she has to push up on the door to get it to work. Removed front panel and inspected wires, wires are good. Found door switch is the issue. Unit needs new kit switch. Cust paid in full.; ordrng 1 4318273 (Kit switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM01

Near Fairview Park, OH 44126

Gabriel P

Job Details: 05/11/2022

"Replace led light,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44135

Angel

Job Details: 05/11/2022

Cc that unit started cooling and than stopped. Used nitrogen and found unit leaking through the suction line solder on compressor. But did notice that compressor lost good amount of oil and it was running pretty hot spoke with BJ and said it would be better of to order the compressor again. Ordering compressor and also ordering start device and relay since it got covered in oil and last compressor brought the wrong one. Office to reschedule part out of stock; ordrng 1 W11370574 (Compressor) and 1 WPW10197428 (Start device) and 1 WPW10662129 (Capacitor)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Strongsville, OH 44136

David R

Job Details: 05/11/2022

"Cc unit getting water in but will not wash, just sits then drains. Ran diagnostics. 4-3, 6-4, 7-1 error codes. Wash motor just humming. Replaced from t/s. Ran diagnostics, good. All components working. Op Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Euclid, OH 44123

Corina B

Job Details: 05/11/2022

CC that the door switch is broken. Confirmed. Will need a new door switch. Cust can install part. ; ordrng 1 W11384469 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Cleveland, OH 44105

Manny

Job Details: 05/11/2022

"Cc unit frost up in the freezer, found the left side of the Fz door with a gap and not closing all the way, removed door, rack and drawer, found a chunk of ice in the left rail, cleared ice door seals properly advise customer to make sure door is close all the way so this doesnt happen again, opt test ok"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Avon Lake, OH 44012

Marie V

Job Details: 05/11/2022

Cc that when the unit is plugged in all burners spark. Replaced spark module. Op test no good. Ordering module control and harness wire. ; ordrng 1 W10860916 (Module control) and 1 W11376663 (Harness wire) and 1 W11379354 (Back panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Cleveland, OH 44111

Gabriel P

Job Details: 05/11/2022

"Found evaporator half way frozen steam check connector push then together heater is working,then put back together,opt test ok"

We serviced a

GE REFRIGERATOR

Model PFSS5NFCASS

Near Strongsville, OH 44136

David R

Job Details: 05/11/2022

"Cc unit FF will stop cooling, FZ is fine and stays cooling. Found damper assembly is getting stuck closed causing the temp to rise in FF. Ordering damper assembly. ; ordrng 1 WR17X12456 (Damper assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model wtw8900bc0

Near Strongsville, OH 44136

David R

Job Details: 05/11/2022

"Replaced lid latch. Tested, good. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Richmond Heights, OH 44143

Corina B

Job Details: 05/11/2022

Replaced the lights. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Avon Lake, OH 44012

Marie V

Job Details: 05/11/2022

C that theres a water line in the back that is damag. Confirmed. Replaced water line also I found the freezer was stating to get frost. The gasket was not sealing at the top. Use the steamer and added petroleum jelly. Told cust to give about an hour for it to cool down on that shape. Op test ok; used 1 WR2X8545 (1/4 UNION) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB01

Near Cleveland, OH 44128

Manny

Job Details: 05/11/2022

"Cc unit not cooling properly, and also that the door doesnt stay close after the gasket was replaced, verified and door is staying open, checked and the closet is broken on the FF door, diffuser is not opening and ice maker heater not working, u it will need a diffuser, door closer, and ice maker, ; ordrng 1 WP2182179 (cam-door) and 1 WPW10151374 (air damper) and 1 WPW10190965 (icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Shaker Heights, OH 44122

Manny

Job Details: 05/11/2022

"Cc unit no making ice, found fill tube frozen, cleared frozen tube with steamer opt test ok"

We serviced a

KITCHENAID RANGE

Model KDRS505XSS01

Near Strongsville, OH 44136

David R

Job Details: 05/11/2022

"Cc unit burner not coming on. LR burner valve seized up. Gave estimate for repair. Customer paid SVC only, not going ahead with repair. ; ordrng 1 WPW10206287 (LR valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Corina B

Job Details: 05/11/2022

Replaced the control. Ran a calibration. Brought core back for return . Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Shaker Heights, OH 44120

Manny

Job Details: 05/11/2022

"Cc unit not draining, ran diagnostics and found code F8E4 for drain pump issues, removed drain pump and found a piece of plastic caught in the impeller, checked impeller to make sure its not damaged, reassembled unit and ran diagnostics cycle, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Royalton, OH 44133

David R

Job Details: 05/11/2022

"Replaced motor assembly, drain pump. Ran diagnostics and normal cycle. Good. Op Test Ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Solon, OH 44139

Corina B

Job Details: 05/11/2022

CC that the unit is loud. Confirmed. Found the motor is loud. Will need a new pump and motor. Office to reschedule. ; ordrng 1 W11416362 (Pump and motor)

We serviced a

SAMSUNG DRYER

Model DV48H7400GWA2

Near Shaker Heights, OH 44122

Manny

Job Details: 05/11/2022

"Cc unit making a really loud grinding noise and something fell off, look in the drum and can see the felt seal torn apart, too unit apart and found bulkhead completely destroyed and drum is shaved up and its really sharp on the edge, also one of the rollers is missing, unit will need drum, bulk head, rollers and pulley, drum is showing discontinued can locate bulkhead but most likely comes with the drum ; ordrng 1 DC97-14849N (Drum(discontinued)) and 4 DC97-16782A (Rollers)s and 1 DC93-00634A (Pulley) and 1 DC97-14849N (Drum), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Westlake, OH 44145

Marie V

Job Details: 05/11/2022

"Replaced tub. Installed unit back on, tested , no leaks. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWX700XW2

Near Aurora, OH 44202

Brian M

Job Details: 05/11/2022

Installed drain pump Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Cleveland, OH 44119

Jason N

Job Details: 05/11/2022

Installed freezer door. Tested all dispense functions. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ03

Near Geneva, OH 44041

Dan H

Job Details: 05/11/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 67 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, tapped system found in a 20 vacuum, added r134a, frost pattern forming, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 W11536253 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Ashtabula, OH 44004

Dan H

Job Details: 05/11/2022

"Customer complaint that unit is not starting, confirmed, found power to control, user interface is unresponsive, unit needs new user interface ; ordrng 1 WD21X25728 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, OH 44041

Dan H

Job Details: 05/11/2022

"Customer complaint that unit is not working properly, ran diagnostics found f2e1(stuck key), f7e5(shifter fault) , and f8e1(long/no fill) error codes , ran manual test cycle, lid locks and unlocks, valves open and close, drain pump is working, unit agitates and spins, ran recalibration cycle, unable to duplicate the problem , unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Euclid, OH 44123

Jason N

Job Details: 05/11/2022

"Cc unit not spinning out loud noiseRan diagnostics, found code f0e5 for offbalance load. Ran auto test, found washplate spinning with basket, drive hub is worn. Replaced drive hub using truck stock. Ran auto and calibration. All functions passed, op test good, ; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Highland Heights, OH 44143

Jason N

Job Details: 05/11/2022

"Cc unit upper door steaming up when cooking. Customer stated the upper oven glass fogs up but not the lower oven. Called WP techline, Adrian, stated unit working as designed, normal operation."

We serviced a

WHIRLPOOL DRYER

Model WGD4915EW2

Near Highland Heights, OH 44143

Jason N

Job Details: 05/11/2022

"Cc unit timer not workingCustomer stated the timer no longer advances when running any cycle. Ran timed dry test, found timer motor not working, checked power in to timer motor, good at 118v. Replaced timer module using misc truck stock part. Reran timed dry test, timer advancing. Op test good. ; used 1 WPW10185992 (Timer) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/11/2022

Cc unit not getting water Found cold not getting enough from supply Found shut offs need replaced Advised to have them replaced before we can work on the valve if needed

We serviced a

N/A N/A

Model WFG540H0ES1

Near South Euclid, OH 44121

Jason N

Job Details: 05/11/2022

"Cc unit oven temperatures not accurateCustomer stated this oven thermometer reads 350 degrees when it should be 400 degrees. Ran bake test to 350 degrees, let cycle several times. Gauged temperatures inside oven , temperatures reading 345-368 degrees average for 4 cycles. Unit temperatures are within spec. Advised customer dial thermometers are not very accurate most of the time. Unit is working as designed."

We serviced a

GE DISHWASHER

Model GSD4060V00SS

Near Cleveland, OH 44114

Jason N

Job Details: 05/11/2022

"Cc unit has a broken off part inside and doesnt workCustomer stated the building maint told her that a part broke off inside and they cant fix it. The unit hasnt worked since. Inspected unit, did not find any missing or broken parts. Ran wash test cycle, no water coming in, found water valve under sink turned off. Turned water on, restarted cycle, unit filled with water and started washing. Maint came down to assist and told me the part is underneath. He pointed to the inlet valve which has a slow drip. Unit needs inlet valve. Customer paid service call, will need authorization for repair before moving forward. ; ordrng 1 WD15X10014 (Inlet valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Lakewood, OH 44107

Angel

Job Details: 05/11/2022

Cc that washer stayed locked. Unlocked washer and started unit but would not do anything ran diagnostics and found error code F24 checked drain pump and resistance and was good not clogged or anything unit would want to work in diagnostics but not in normal functions will be ordering control board. Office to reschedule part out of stock.; ordrng 1 W11574592 (Control board)

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Cleveland, OH 44111

Angel

Job Details: 05/11/2022

Cc that dryer was not starting. Verified and found door switch broken replaced it with a surplus part i had tested unit and started working as should. Opt test ok.; ordrng 1 WPW10237959 (Door switch)

We serviced a

KENMORE WASHER

Model 110.2810231

Near Lakewood, OH 44107

Angel

Job Details: 05/11/2022

"Cc that unit started beeping and displaying a LD code. Tried draining water out and it would not drain. Took back apart to get to drain pump inspected and drain pump was not clogged did notice the drain hose was pretty packed with detergent build up cleaned it up installed everything back up tested unit and it would still not drain but pump was running since these washer have a cover underneath the wash tub i removed everything and found the drain cover clogged up with detergent cleaned out all the gunk and reinstalled everything tested unit again but drain pump does not have enough power to drain will need drain pump replaced. ; ordrng 1 WPW10409079 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP4

Near Cleveland, OH 44113

Jason N

Job Details: 05/11/2022

"Cc unit may be leaking waterCustomer stated the downstairs tenant stated that a water spot showed up on his ceiling, the cause may be the refrigerator in this apartment. Pulled unit, checked for leaks. When pulling the water source line, could hear a slightly spraying sound. Found pinhole in poly water line to unit, the pinhole was tucked back into the wall trim, which is why the customer never seen the leak. Advised customer to contact landlord and advised to have a plumber replace the line. Used customer supplied bucket to tuck water line into to prevent any further leakage."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, OH 44107

Angel

Job Details: 05/11/2022

"Cc that her clothes are soaked and wet at the end of the cycle and that unit is not draining. Verified by running a test cycle and unit is draining perfectly, washing and spinning looked at error codes and noticed it has a F6E1 error code control and ui are loosing communication checked connections and were good will need control and ui replaced. Ordering parts. Office to reschedule parts out of stock.; ordrng 1 W11513246 (Control board) and 1 W11481116 (Control panel) and 1 W11335101 (Harness)"

We serviced a

MAYTAG DRYER

Model MED6230HC2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/11/2022

Cc unit shutting off Found motor just humming and then shutting down Needs motor and wheel ; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)

We serviced a

MAYTAG WASHER

Model MTW6700TQ1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/11/2022

Cc unit not washing properly. Found unit to be over filling then cutting out Pressure sensor not reading properly Needs control Parts are NLa ; ordrng 1 WPW10189966 (cntrl-elec)

We serviced a

KITCHENAID WALL OVEN

Model KEBI200BWH2

Near Solon, OH 44139

Brian M

Job Details: 05/11/2022

Cc oven not functioning properly Found control not responding properly Needs control Control is NLA Also made side notes just in case the other calls come through ; ordrng 1 3181704 (microcomputer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Independence, OH 44131

Jason N

Job Details: 05/11/2022

"Installed inlet water valve. Ran water dispense and ice maker fill tests. Both tested good, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW1

Near Wellington, OH 44090

David R

Job Details: 05/11/2022

"Cc the tenant smelled a plastic burning smell. Found broken fuse on control, not sending down correct voltage to bake element but 240 incoming from houses. Ordering main control. ; ordrng 1 W11528350 (Main control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Oberlin, OH 44074

David R

Job Details: 05/11/2022

"Cc unit making weird noises and will not spin. Bypassed lid lock. Ran diagnostics, when agitating hearing loud rubbing sound. Found broken hub, hub under 1 year warranty. Replaced from t/s. Ran diagnostics and calibration. Good. Customer owes SVC and Labor only. Unit is good, Op Test Ok ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL Stack w/d

Model GHW9150PW4

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/11/2022

"Pulled dryer. Pulled top cover, found valve harness connector unplugged for hot side of valve. Reconnected, and relieved tension on harness to prevent connector from pulling out again. Ran hot wash cycle. Hot water coming into unit. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 05/11/2022

"Customer complaint that unit is not spinning properly, suspension is good, ran diagnostics found f0e5(off balance) error code, ran manual test cycle, lid locks and unlocks, valves open and close, drain pump is working, unit spins and agitates, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

GE DRYER

Model GTD75GCPL0DG

Near Painesville, OH 44077

Dan H

Job Details: 05/11/2022

"Customer complaint that unit is not starting, confirmed, found door switch connection missing terminal, corrected, unit started and heated, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Mentor, OH 44060

Dan H

Job Details: 05/11/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 54 degrees, compressor and condenser fan are running, evaporator fans are running, no frost pattern on evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier, parts and labor covered under extended warranty , deli drawer harness is split, unit needs new deli drawer harness; ordrng 1 W11492867 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS0

Near Painesville, OH 44077

Dan H

Job Details: 05/11/2022

"Customer complaint that unit is not draining and making a grinding noise, confirmed, motor is just humming, motor is receiving 120vac , unit needs new motor , customer does not want repair ; ordrng 1 W10428167 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT635HSJ2SS

Near Painesville, OH 44077

Dan H

Job Details: 05/11/2022

"Installed new control, op test no good , unit needs new user interface; ordrng 1 WD21X23462 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Willoughby, OH 44094

Dan H

Job Details: 05/11/2022

"Customer complaint that pulley shield fell off again, pulley shield is damaged, holes in gearcase are stripped, unit needs new gearcase, pulley shield and screws, part is out of stock so not scheduling return appointment ; ordrng 1 W11423758 (Gearcase) and 1 W11409708 (Shield) and 2 W11573574 (Screw)s"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Middlefield, OH 44062

Brian M

Job Details: 05/11/2022

Installed relay OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV

Near Painesville, OH 44077

Brian M

Job Details: 05/11/2022

Cc unit door sealing Found that door not installed properly Fixed door OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Painesville, OH 44077

Dan H

Job Details: 05/11/2022

"Installed control and user interface, op test good"

We serviced a

KENMORE REFRIGERATOR

Model 10651139210

Near Willowick, OH 44095

Corina B

Job Details: 05/11/2022

"CC that the unit is leaking water. Confirmed. Found the waterlines to the water and ice lines cracked. Will need new waterlines for the water and ice. ; ordrng 1 WPW10341320 (Water valve) and 1 WPW10279884 (Waterline) and 1 WPW10279882 (Water Line), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Eastlake, OH 44095

Corina B

Job Details: 05/11/2022

CC that the unit gets off balance and makes a noise. Found the basket leaning forward. Raised the front feet. Replaced the belt and cam. Ran a calibration. Started a quick cycle. Noise is still there. Will need a motor and gearcase. Office to reschedule appointment ; ordrng 1 W11423758 (Gearcase) and 1 W11026785 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Grafton, OH 44044

Gabriel P

Job Details: 05/10/2022

Show customer that it stay into 30 in a vacuum charge unit for 41 grams of r600 it started fealing cool air advise customer to wait 24 hour

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Thompson, OH 44086

Dan H

Job Details: 05/10/2022

"Installed lp conversion kit, unable to test cause unit is not installed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Painesville, OH 44077

Dan H

Job Details: 05/10/2022

"Customer complaint that dispenser door is not opening , installed new dispenser and heating element, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mentor, OH 44060

Dan H

Job Details: 05/10/2022

"Customer complaint that unit is not starting, confirmed, found outlet and power cord burned, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Amherst, OH 44001

Marie V

Job Details: 05/10/2022

"Cc that the unit smells or the clothes smell after they get dry and get wet. Ran diag found error code F0E1 load detected on clean washer. Gave tips to cust, use vinegar to clean washer or bleach. Also leave door open and dispenser open. 1-2 tablespoons of detergent and dilute the fabric softener. Cust is following steps. Also theres not a part on the unit that can cause a smell to the clothes after been washed. Its detergent, fabric softener or bacteria growing inside. Cust uses the tables for the washer once a month. Op test ok"

We serviced a

MAYTAG RANGE

Model MER6600FZ3

Near Chardon, OH 44024

Jason N

Job Details: 05/10/2022

Installed wire harness and infinite switch. Tested all burners for proper operation. All burners tested good for heat. Op test good.

We serviced a

AMANA WASHER

Model NTW4600YQ1

Near Cleveland, OH 44135

Manny

Job Details: 05/10/2022

"Cc unit not filling up, found unit stuck in a cycle, cleared cycle and ran diagnostics no codes found, when unit was filling heard the valve chugging, replaced valve opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Eastlake, OH 44095

Corina B

Job Details: 05/10/2022

CC that the high temp does not work. Confirmed. Advised cust that the high heat will not work on the 1 hour wash. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma Heights, OH 44130

Manny

Job Details: 05/10/2022

"Cc unit not working. Ran diagnostics and found codes F4E3 for motor not running and F7E1 for heater issues, ran test cycle unit got stuck on wash checked underneath and motor is humming faintly, skipped wash and unit drained but when unit got to the heater part it got stuck again, unit will need pump motor assembly and heater.; ordrng 1 W10518394 (heater) and 1 W11025157 (pump&motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Rome, OH 44085

Brian M

Job Details: 05/10/2022

Cc unit not washing properly not up to customers standards Cant test unit sitting outside Customer already has new unit installed

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Sheffield Lake, OH 44054

Angel

Job Details: 05/10/2022

Cc that unit stopped making ice and lights on top in ff section went out. Verified for lights and freezer light is off causing the top ones to go out since there in series with each other. For the cooling the freezer was at 45* and ff section was at 48* went to back of unit and compressor was pretty hot plugged in amp reader and compressor was running at 5amps will be ordering compressor and uv filter drier also ordering led light for freezer.; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Uv filter) and 1 W10695459 (Led)

We serviced a

KENMORE WALL OVEN

Model 9113042993

Near Wickliffe, OH 44092

Corina B

Job Details: 05/10/2022

"CC that the unit is not heating. Confirmed. Found the igniter wires bare metal. Will need an igniter. Did advised cust might need the control, also. ; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICRO OVEN

Model KMHC319ESS0

Near Euclid, OH 44132

Corina B

Job Details: 05/10/2022

CC that the unit is not shutting. Confirmed. Found the upper door switch in the open position. Reset the door switch. Advised cust to replace the door switches. Cust does not want to repair. ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Parma, OH 44134

Manny

Job Details: 05/10/2022

"Replaced board, still getting F1E4, spoke to BJ he said check the relay wires to make sure theyre nor reverse, and they were not, he advise calling techline, called techline spoke to Robert he said could be door frame bent due to customer slamming door he had me pull the interlock switches wall a little forward and had me run test code is gone opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Westlake, OH 44145

Angel

Job Details: 05/10/2022

Cc that unit was not cooling. Unit was unplugged when i arrived plugged in unit with amp reader and compressor was running at .91amps which was good so i took apart freezer and ran step 4 to see if it would frost up when working in freezer and it didnt explained to customer that Im going to replace the filter drier with a uv drier filter so that way if theres a leak i can detect it with a uv light ff section already has a costed evaporator. Ordering uv filter ; ordrng 1 WPW10143759 (Drier filter)

We serviced a

WHIRLPOOL DRYER

Model WGD8500DC3

Near Lorain, OH 44055

Marie V

Job Details: 05/10/2022

Cc that the unit is making a loud noise. Confirmed. Took unit apart and found pulley needs replacement. Replaced pulley from T/S. Removed lint from inside unit. Tested unit. Op test ok; used 1 279640 (PULLEY-IDR) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Westlake, OH 44145

Gabriel P

Job Details: 05/10/2022

Arrive at customer home he was attending a contractor then he took me to the laundry he ran time dry unit was not squeaking but it was making a tumbling sound which is normal so he said thats fine dont work on unit cause he had other things to do unit working as design

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS0

Near Rocky River, OH 44116

Gabriel P

Job Details: 05/10/2022

"Seal on icemaker box was crooked allowing 37 degrees going inside box correct issue cycle icemaker and it fill but still replace icemaker just incase is making ice intermittently then ice maker cycle,opt test ok working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model OVERSKADLIG

Near Westlake, OH 44145

Angel

Job Details: 05/10/2022

Arrived at home unit is an IKEA unit took model number but was not coming up in ServiceMatters texted BJ about unit and he verified with Holly and looks like this unit was made by IKEA and we could not service unit stated by BJ. Explained to customer issue and stated he will call again IKEA to verify issue.

We serviced a

FRIGIDAIRE DRYER

Model LEQ332DS0

Near Westlake, OH 44145

Angel

Job Details: 05/10/2022

"Cc that unit is not heating. Ran unit and it will not heat took apart unit and found heating element shorted will need heating element replaced. Called landlord to give estimate for the findings he was ok with it ordering part.; ordrng 1 131553900 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Eastlake, OH 44095

Dan H

Job Details: 05/10/2022

"Installed new door panel, op test good"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Chesterland, OH 44026

Corina B

Job Details: 05/10/2022

There is trim covering a tab. Will need someone to uninstall the trim to pull the ice maker out. Broke the trim cover. ; ordrng 1 W11243473 (Cover)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Broadview Heights, OH 44147

Manny

Job Details: 05/10/2022

"Replaced evap harness, ran test 3 to verify that fan is operational, opt test ok. Advise customer to allow the unit 24 to 36 hours for temps to equalize and unit to make enough ice"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Maple Heights, OH 44137

Manny

Job Details: 05/10/2022

"Cc that black smoke and spark came through the back stated she had to call the fire department, remove back cover and noticed connector P1 not pushed all the way and look like there was some arching happening at some point, connector is good and tested everything on back to make sure nothing got damaged, all components are operational. Ran bake to 350 unit preheat with no issues opt test ok"

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Lakewood, OH 44107

Manny

Job Details: 05/10/2022

"Cc unit creates lot of humidity when drying and was sound like belt is loose, checked belt and its good, ran dryer and noticed lots of lint flying around, checked vent connection on back and vent is hooked up properly but vent is clogged up and has some holes and the lint and hot air are escaping from the wholes, advise customer to have a vent company clean up the vent and the vent needs to be replaced as well. Opt test ok"