We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/15/2023
Installed led modules. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near North Royalton, OH 44133
David R
Job Details: 06/15/2023
Replaced grill. Tested. Answered customers questions. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Solon, OH 44139
Bill
Job Details: 06/15/2023
"Cc unit works sometimes, could not confirm cc. Unit started and ran as it should while I was there. Pulled diagnostics found code 7 1 no heat, tested ohms on heating element 13 ohms. Tested good, will need thermostat and control board. Gave customer estimate on repairs, customer to follow up if they chose to continue repairs.; ordrng 1 W10854229 (Control) and 1 W10292870 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSR3SS
Near Painesville, OH 44077
Jason N
Job Details: 06/15/2023
Installed UI harness. Controls responding properly. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Kent, OH 44240
Brian M
Job Details: 06/15/2023
Cc unit not draining Found drain pump lagging Replaced Ran several drain outs OP Test Ok P
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Rocky River, OH 44116
Manny
Job Details: 06/15/2023
"Cc that the unit is not dispensing, verified and no motor activation when paddle is pressed, removed auger cover and checked voltage at the connector and no voltages present, removed control cover and checked voltage from p3-7 to p3-8 with both doors closed and pressing the paddle and no voltage present but relay clicks sporadically, spoke to BJ ran some tests and auger and control need to be replaced,ice door broke during diagnostics while testing voltage to auger. Customer will talk to her husband and let us know if proceeding. ; ordrng 1 W10822606 (motor) and 1 W11189145 and 1 W11533211 (Control kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Joe O
Job Details: 06/15/2023
"Cc: not making iceFound no ice in bin. Found ice maker shut off. Found ice maker has ice in it. Ran all ice maker and ice maker fan tests. Unit cycling, filling, ice box fan functioning, thermistor is reading correct. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Joe O
Job Details: 06/15/2023
"Cc: leaking from ice makerFound water coming from ice maker compartment. Found when dispensing water ice maker valve is opening. Needs compressor compartment harness; ordrng 1 W11614808 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20DMXAN00
Near Solon, OH 44139
Bill
Job Details: 06/15/2023
"Cc ff upper freezing, could not confirm cc. Temps in ff 37 customer explained the her and her son had been trying different temp setting. I explained to the customer how the freezer is what cools the ff section, and how the temp settings work and that they should give it about 24 to 48 hours between adjustments. To see where the temps end up."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVD01
Near Kent, OH 44240
Brian M
Job Details: 06/15/2023
Installed icemaker and valve OP Test Ok
We serviced a
SAMSUNG STACK W/D
Model DV448AEP/XAA
Near Fairview Park, OH 44126
Manny
Job Details: 06/15/2023
"Replaced heater, ran test cycle good heat, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Chardon, OH 44024
Joe O
Job Details: 06/15/2023
"Cc: not washing properly, noise early in cycleRan test cycle. Found grinding noise from pump. Unit is not diverting water. Needs sump assembly. Replaced sump. Tested. Op test ok ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Strongsville, OH 44136
David R
Job Details: 06/15/2023
"Cc unit not starting or staying locked in beginning of cycle. Went to a cycle, pressed and held start, Quick Wash filled and started cycling and agitated to next phase. All components working, hot and cold are correct, drain hose height correct. Ran diagnostics, no error codes. Ran auto test. All components working. Good. Ran different cycles, (Normal, Bulky, Delicate, Quick Wash, Heavy duty) all starting. Might be a customer error. Unit is good. Working normally. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44109
David R
Job Details: 06/15/2023
"Cc brand new and not heating. Found customer had fuse box, blown fuse. Customer had more 30 amp fuses, replaced, good. Heating and cycling. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Cleveland, OH 44127
David R
Job Details: 06/15/2023
"Cc knob in freezer spinning. Found broken know, damper that goes to it. Ordering damper, knob, and cover. ; ordrng 1 W11249471 (Knob) and 1 W11673316 (Damper) and 1 W11235950 (Cover)"
We serviced a
GE DISHWASHER
Model GDT605PSM4SS
Near North Ridgeville, OH 44039
David R
Job Details: 06/15/2023
"Cc unit not running, continuous drain. Found under filter debris clogging drain port and sensor. Cleared. Ran, unit running normally. Let customer know to clean area and also advised, dishwasher cleaner. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Diamond, OH 44412
Brian M
Job Details: 06/15/2023
Installed gearcase Ran dlms calibration and now unit is functioning properly OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Broadview Heights, OH 44147
Bill
Job Details: 06/15/2023
"Cc left front burner would ignite intermittently, confirmed cc tested burner. Igniter arcing every time, had proper amount of gas flow. But was not reaching igniter until a far amount of gas built up. Ordered new igniter, burner head, and cap. Scheduled follow up for 6/21; ordrng 1 W11573760 (Igniter) and 1 W11344539 (Burnerhead) and 1 W11344538 (Cap)"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3014LWC
Near Ashtabula, OH 44004
Dan H
Job Details: 06/15/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Conneaut, OH 44030
Dan H
Job Details: 06/15/2023
"Customer complaint that unit is not starting and showing error codes, ran diagnostics found f5e2(door lock error ), f8e3(overflow condition), and f5e1(door switch error) error codes , ran test cycle, door locked and unlocked, unit completed test cycle, started normal wash cycle, door locked, unit filled to normal water level and began washing, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Conneaut, OH 44030
Dan H
Job Details: 06/15/2023
"Installed new ice maker and control, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near South Euclid, OH 44121
Corina B
Job Details: 06/15/2023
"CC that the unit is not starting. Confirmed. F7E4 Basket Re-engagement f7e9. Locked Rotor. Checked underneath found oil leaking from the Gearcase. Will need Gearcase, clutch, slide,Washplate, rotor, stator. ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model PTD60EBSR0WS
Near Conneaut, OH 44030
Dan H
Job Details: 06/15/2023
"Customer complaint that door hinges are broken, confirmed, found hinges broken and door broken where hinges mount, unit needs new door and hinges, part is out of stock so not scheduling return appointment ; ordrng 1 WE10X33131 (Door) and 2 WE01X33133 (Hinge)s"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Mentor, OH 44060
Dan H
Job Details: 06/15/2023
"Customer complaint of control panel issue, all buttons are working, unit started flashing f1e1(internal board failure) error code , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11620481 (Cntrl)"
We serviced a
JENN-AIR RANGE
Model JDS1450ML0
Near Mentor, OH 44060
Dan H
Job Details: 06/15/2023
"Installed new hinge receiver, op test good , customer complaint that oven lights are flickering, confirmed, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11647018 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Strongsville, OH 44149
Angel
Job Details: 06/15/2023
"Replaced pump assembly, lower spray arm and drain pump as well tested unit opt test good.; used 1 W10876537 (Drain pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Royalton, OH 44133
Marie V
Job Details: 06/15/2023
"Replaced parts, while repairing no leaks where founded, set unit into vacc 29, no changes on gages after 15 min, filled up with r600 2.2oz. Full frost on evaporator, advise cust to allow 24 hours before restocking unit. Op test ok; used 1 Tjaf1200 () from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Painesville, OH 44077
Jason N
Job Details: 06/15/2023
"Cc unit not washing dishesRan diagnostics, found codes f4e3 for motor not running and f7e1 for no heat. Wash pump did not turn on during test cycle. Unit will pump/motor assembly replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11665769 (Pump/motor assembly)"
We serviced a
MAYTAG DRYER
Model MGDE900VW0
Near Perry, OH 44081
Dan H
Job Details: 06/15/2023
"Ins new belt, pulley and rollers, op test good"
We serviced a
GE REFRIGERATOR
Model PYE22PSHISS
Near Elyria, OH 44035
Angel
Job Details: 06/15/2023
"Cc that after I left there was some water in front of unit she dried it up and hasnt seen anymore water again since. Verified inside freezer and it was dry no ice buildup or anything and checked underneath unit and it was dry as well, explained to customer that it couldve been water that was still under unit from when I took off drain tube on back of unit to clean it out. Customer will monitor for now if anything will give us a call."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Independence, OH 44131
Corina B
Job Details: 06/15/2023
"CC that there is water leaking from the right side. Confirmed. Cust used cascade detergent. Removed the front panel, put a cascade pod in. Suds started overflowing the door. Took pictures. Raised the feet. Advised Cust to change detergent. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Independence, OH 44131
Corina B
Job Details: 06/15/2023
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 56grams of r600. unit cooling, pressures good, replaced the rail. Advised cust to replace the saddle valve with an inline valve. op test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Painesville, OH 44077
Jason N
Job Details: 06/15/2023
"Cc unit not heatingChecked power into unit, good at 247v. Checked all thermals. Found thermal cutoff open. Replaced using truck stock part. Ran dryer op test, good heat. Checked airflow through outside vent outlet, found airflow is reduced. Advised customer they will need to the have their venting through the house inspected/cleaned. ; used 1 279816 (Thermal cutoff) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Cleveland, OH 44111
Manny
Job Details: 06/15/2023
"Cc unit giving code, verify and f7e1 on display, noticed a lot of oil on the floor, tilted unit back and gearcase leaking oil, unit needs gearcase, cam, belt, wash plate.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10752283 (washplate) and 1 W11551646 (Nut)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Madison, OH 44057
Dan H
Job Details: 06/15/2023
"Customer complaint that unit goes straight to done, confirmed, found capacitor reading 2 microfarads, installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Lorain, OH 44053
Angel
Job Details: 06/15/2023
"Cc that unit will not agitate and giving an error code of F5E1. Checked for the error codes and found F0E3 overload and F5E1 for lid not closed causing the error code and for the not agitating I found the cam damaged again which has to be from the overloading gearcase has been replaced already, so I called techline spoke with Rob explained issue and he stated if unit is doing the same thing with new parts unit is not repairable and to have customer call the extended warranty."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Berea, OH 44017
Marie V
Job Details: 06/15/2023
"Cc that the unit works but is not latching. Confirmed, When try to run diag found error code F0E9 F0E5 off balance loads, on both errors, unit does not works on test mode until latch is replaced, . Replaced latch ran diag and auto test, all components working properly, also ver unit underneath looks good, no leaks or oil. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near North Olmsted, OH 44070
Marie V
Job Details: 06/15/2023
"Took POP. Cc that the unit is not cooling properly. Took temps, 30s* in freezer and fresh food section is 45*, unit is set to coldest temp. Stared running, took evaporator cover off and waiter few min to see the frost pattern, theres good frost pattern,unit will need new thermostat. ; ordrng 1 W10839843 (Thermostat)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/15/2023
"CC that there is a loud squealing after husband dried pliers. Confirmed. Found the idler pulley, seized. Replaced the dryer repair kit from t/s. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016VSA
Near Geneva, OH 44041
Jason N
Job Details: 06/15/2023
Cc unit burners not always workingFound several burners with center sense buttons not properly popping back up into place. Ordering new replacement burners.; ordrng 2 5304516159 (Element surface)s and 2 5304516160 (Element surface)s
We serviced a
MAYTAG REFRIGERATOR
Model MSB27C2XAM00
Near Perry, OH 44081
Joe O
Job Details: 06/15/2023
Cc: not making iceFound ice maker is not receiving proper power. Continuity tested harness through door. Found wires broke in doo harness. Needs freezer doorFreezer door discontinued; ordrng 1 W10397063 (dor-fip ms(discontinued))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Garrettsville, OH 44231
Brian M
Job Details: 06/15/2023
Cc unit not freezing Found light frost pattern on upper evap Suspect sealed system issue Recommend evap and compressor ; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evap) and 1 W11504449 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Avon Lake, OH 44012
Angel
Job Details: 06/14/2023
"Cc that ff section is not cooling but freezer is good. Confirmed cc, freezer is at 6* and ff section at 60* found evaporator in ff section frosted over will need main board and harness replaced. Gave customer estimate and said she will not continue with repair for now.; ordrng 1 W11087438 (Harness) and 1 W10843055 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Wickliffe, OH 44092
Corina B
Job Details: 06/14/2023
"CC that the freezer is working and the ff is not. Confirmed. The heater wire has backed out of the harness. Will need a new harness. ; ordrng 1 W11650661 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Shaker Heights, OH 44120
Joe O
Job Details: 06/14/2023
Installed control. Steamed unit out. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWB1
Near Cleveland, OH 44128
Joe O
Job Details: 06/14/2023
"Cc: not starting, lights flashingFound leds flashing rapidly(stuck or shorted key). Pulled door. Found silver migration in console ribbon cable. Needs consoleCustomer does not want to repair at this time ; ordrng 1 WPW10254839 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Amherst, OH 44001
Marie V
Job Details: 06/14/2023
"Cc that the lights are not working and that the back wall from ice maker area gets frozen. Confirmed, replaced lights, and removed ice maker box and sealed air gaps with sealer. Put back together . Advice cust to monitor. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL1
Near Cleveland, OH 44111
Manny
Job Details: 06/14/2023
"Cc unit leaking, verified and water line on valve is twisted, and leaking under the sink, straighten line and ran diagnostics cycle, unit working as designed, but line was installed wrong and got damaged and causing the line to leak under the sink and under the unit, unit working as designed but line is damaged, customer will needs a new valve under the sink and a new line for the dishwasher."
We serviced a
MAYTAG DRYER
Model MED5100DC0
Near Westlake, OH 44145
Angel
Job Details: 06/14/2023
"Cc that u it was making a squealing noise when running. Ran unit no noise but I took it apart and found idler pulley not spinning as should causing unit to squeal, used repsir kit from truck stock replaced parts opt test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Bill
Job Details: 06/14/2023
"Cc ice maker not working, confirmed cc. Found evap frozen over again. Changed main board and Ui, tested heater and bimetal tested good. Tested door/ice maker switch via diagnostic, failed. Ordered new switch scheduled follow up for 6/16.; ordrng 1 W11396033 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Strongsville, OH 44136
Marie V
Job Details: 06/14/2023
Cc that the unit door gasket comes off and door does not closes. Verify where gasket sits is a little too wide. Replacing gasket will not fix issue. unit will need new door. Office will contact once they have eta on tha door.; ordrng 1 LW10668874 (Door) and 1 W11240749 (Seal)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Shaker Heights, OH 44120
Corina B
Job Details: 06/14/2023
"CC that the unit does not spin the clothes out. Ran diag F0E5 OFF BALANCE LOAD DETECTED, F7E1 BASKET SPEED FAULT, found the hub and Washplate splines are worn. Will need a new washplate and hub; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Rocky River, OH 44116
Angel
Job Details: 06/14/2023
"Cc that unit just stopped making ice than it made a little but than just stopped again. Verified the harness at the bottom of freezer door and the wires were broken will need new door to fix issue. Gave customer estimate and decided not to continue with repair.; ordrng 1 LW10691266 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
GE RANGE
Model JBP82T0FWW
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/14/2023
"Try installing hinges. They are wrong parts, it will not fix properly and close the latch, door stays open."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lakewood, OH 44107
Manny
Job Details: 06/14/2023
"Cc unit not advancing in cycle, verified and unit fills but not washing, ran diagnostics and found codes 1-2 for control issues and 7-1 for not heat and 4-3 for motor not running, unit needs motor and control; ordrng 1 W11025157 (pump&motor) and 1 W11087226 (control elec)"
We serviced a
MAYTAG DRYER
Model MEDX700XL1
Near Ashtabula, OH 44004
Dan H
Job Details: 06/14/2023
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, installed new thermal fuse , op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model wtw5010lw0
Near Mentor, OH 44060
Jason N
Job Details: 06/14/2023
"Cc unit in stopped mid cycleFound unit display flashing code f9e1 for drain problem. Water remains in tub. Checked under unit, found wiring pulled out of drain pump connector. Repaired drain pump connector. Ran drain and spin cycle. Unit drained out. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Royalton, OH 44133
Bill
Job Details: 06/14/2023
"Cc door seal torn, confirmed cc. Ordered door seal scheduled follow up for 6/19; ordrng 1 W10846057 (Door seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cleveland, OH 44109
David R
Job Details: 06/14/2023
Cc unit right door is not lining up correctly with left side. Let customer know that gaskets on doors can come different from factory. Some are close and some are further away from liner. All components are working and no gaps in gasket. All cooling is good. Considered cosmetic because of the look of it. Customer wants to try a new door to see if that will resolve the issue. Ordering name plate and door. ; ordrng 1 LW10912118 (Door) and 1 W11223753 (Badge)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Cleveland, OH 44105
Corina B
Job Details: 06/14/2023
CC that the ff section is not cooling and there is a loud noise. Confirmed. Found the ff gasket not sealing properly. Reattached the gasket. The gaskets are touching the frame. Steamed out the freezer. Found the bearings are worn in the evaporator fan. Replaced the fan from t/s. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Rocky River, OH 44116
Angel
Job Details: 06/14/2023
Cc that unit is not draining properly he was trying to troubleshoot it and he said the drain pump seemed hot. Tested unit and its draining but it looks like the drain pump is overheating causing unit not to drain at the end of the cycle but when it cools down he can cancel it and it will drain. Replaced drain pump tested unit opt test good. Recommended customer to shorten the drain hose because they have a rubber line jointed to the dishwasher one and the longer the line the more the drain pump has to work.; used 1 W10876537 (PUMP-DRAIN) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Bill
Job Details: 06/14/2023
"Cc. Unit Ui not responding, confirmed last visit. Changed main board and Ui, tested opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Solon, OH 44139
Bill
Job Details: 06/14/2023
"Cc dent in door, confirmed cc seen dent.; ordrng 1 W11416371 (Panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Cleveland Heights, OH 44106
Manny
Job Details: 06/14/2023
"Replaced pre id parts, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW3
Near Cleveland, OH 44113
Manny
Job Details: 06/14/2023
"Cc unit not draining, verified and pump just hums, unit needs drain pump; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Garfield Heights, OH 44125
David R
Job Details: 06/14/2023
"Replaced strike, also needed latch. Had surplus. Replaced. Good. Op Test Ok.; used 1 W11513248 ( Latch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Westlake, OH 44145
Marie V
Job Details: 06/14/2023
"Cc that freezer door does not close. Confirmed, found rail screw was loose causing it not to properly close the door, took everything out, cleaned frost buildup on walls, and corrected issue, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near North Ridgeville, OH 44039
Angel
Job Details: 06/14/2023
"Cc that unit was not heating. Verified power and found L2 was shorted including the power cord, replaced power cord and terminal block tested unit opt test good.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bay Village, OH 44140
Marie V
Job Details: 06/14/2023
"Replaced gearcase, belt, cam, shifter and wash plate, tested unit, ran calibration. Op test ok"
We serviced a
KENMORE DRYER
Model 110.928222101
Near Broadview Heights, OH 44147
David R
Job Details: 06/14/2023
"Cc unit not heating. Open thermal fuse. Replaced from t/s and clean out of all lint. . Tested, good and cycling. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Avon Lake, OH 44012
Marie V
Job Details: 06/14/2023
"Cc that unit stopped cooling and when they verify temp unit shows is off. When arrived took temps 56* in fresh food section and and freezer at 29*. Unit will need new control panel. ; ordrng 1 WPW10746274 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon Lake, OH 44012
Marie V
Job Details: 06/14/2023
"Cc that the unit is very loud at the end of the cycle. Ran diag no error codes. Ran auto test, pass tested unit on high speed spin, when unit stops spinning heard a loud grinding noise. Tilted unit and founf rotor loose, unit will need new gearcase is leaking oil. Ordering parts needed. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W10902814 (Washplate)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44120
Bill
Job Details: 06/14/2023
"Cc unit banging during operation, confirmed cc pulled diagnostics codes f0e5 out of balance load detected. Leveled unit, cleared codes, ran diagnostics auto test. Opt test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near South Euclid, OH 44121
Bill
Job Details: 06/14/2023
"Cc would not drain, confirmed cc at last visit. Changed lower wiring harness, opt test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18PRAW0
Near Kingsville, OH 44048
Dan H
Job Details: 06/14/2023
"Customer complaint that unit is not cooling, freezer section temperature at 49 degrees, fresh food section temperature at 58 degrees, evaporator fan is running, compressor is running, no frost pattern on evaporator, system has a leak, unit needs new compressor , evaporator and filter drier, compressor is no longer available ; ordrng 1 5303917953 (Evaporator) and 1 5303917190 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 06/14/2023
"Customer complaint that lid lock is broken, ran diagnostics found f5e3(lid will not lock or unlock) error code, installed new lid lock, op test no good , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11626074 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Wickliffe, OH 44092
Jason N
Job Details: 06/14/2023
"Cc unit making a loud grinding noisePlugged in unit. Found noise in question is coming from condenser fan in rear. Pulled back cover, found condenser fan blade slightly contacting condenser line that is run too close to fan blade. Manipulated condenser line away from fan blade, no stopped. Op test good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Maple Heights, OH 44137
Corina B
Job Details: 06/14/2023
CC that the upper spray arm is not spraying. Confirmed. Found the pump and motor not pushing the water up to the upper spray arm. Will need a pump and motor; ordrng 1 W10888591 (Pump and motor)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Andover, OH 44003
Dan H
Job Details: 06/14/2023
"Customer complaint that unit is not starting, confirmed, found wire backed out of motor harness, no damage, reinstalled, op test good"
We serviced a
GE WASHER
Model gfw850spn0rs
Near Mentor, OH 44060
Dan H
Job Details: 06/14/2023
"Customer complaint that unit is not filling with water, confirmed, cold valve is barely opening, unit needs new valve; ordrng 1 WH23X29553 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Strongsville, OH 44149
David R
Job Details: 06/14/2023
"Cc unit not heating. Found open heater and squeaking from rollers. Will need heater assembly and dryer kit. Gave estimate to customer.. ; ordrng 1 DC97-14486A (Heater assembly) and 1 DESAMKIT (Dryer kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Painesville, OH 44077
Dan H
Job Details: 06/14/2023
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ1
Near Grafton, OH 44044
David R
Job Details: 06/14/2023
"Cc unit sparked with rack inside. Let know rack is metal, if coating on rack is exposing metal, can spark. Also if using rack and not having an item on top of rack and bottom on turntable, arching can occur. Customer showed me where it arched electricity at, half a inch crack in left side of cavity. Calling whirlpool. Techline put down as cosmetic, suggested using paint touch up on it. Unit is good otherwise, Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Avon Lake, OH 44012
Marie V
Job Details: 06/14/2023
"Defrosted ice, replaced harness and control. Programmed control to code 28. Set to recommended tems. Op test okBrought core for return."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Grafton, OH 44044
David R
Job Details: 06/14/2023
"Cc door is falling down. Found broken hinges. Will need both. ; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model CVEX4270W
Near Avon, OH 44011
Angel
Job Details: 06/14/2023
"Cc thst fan switch was not working would just stay on they had the breaker turned off. So she went to turn it on and fan was not running anymore and it wouldnt turn on either will need fan switch. Gave customer estimate and stated since its not on anymore they will just use like that for now and buy new. ; ordrng 1 WP74009256 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorain, OH 44052
Angel
Job Details: 06/14/2023
Cc that she had change around the agitator and unit was making a noise when unit starts and she wasnt sure if it was because of the change. So I removed the change and tested unit on a normal cycle with some sheets to see what was the sound and it was not making any sound it was working as should it was probably just the change opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Angel
Job Details: 06/14/2023
"Arrived at home and after resetting unit last visit unit was cooling as should ff section was at 34* and freezer at 8*, but I still installed all parts. Main board, power supply board, ui and both freezer and ff section harnesses set temps to recommended opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 06/14/2023
"CC that the ice is melting. Confirmed. Ff evap 40. Checked the evaporator no frost pattern. Will need a evaporator and compressor. Customer does not want to repair; ordrng 1 W11492867 (Evaporator) and 1 W10276644 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700EWH0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/14/2023
Cc unit display does not work but unit is functional Confirmed nothing on the display but can start various functions. Checked connections on interface board. All checked good. Unit will need display board replaced. Customer declined repair at this time. Estimate only ; ordrng 1 WPW10603096 (Dispay board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Independence, OH 44131
Corina B
Job Details: 06/14/2023
"CC that there is no water, after replacing the filter. Confirmed. Ff 43-39 control is set on 2 snowflakes for the ff and 3 for the freezer. Removed the filter, no water. Steamed out the reservoir. Water was dispensing from the door. Advised Cust to monitor it. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/14/2023
"Cc unit not cooling in both sections Found no airflow to both sections, evaporator frosted over. Ran diagnostics, defrost heater test, heater turned on. Steamed evaporator clear and replaced defrost thermistor using truck stock part. Airflow restored to both sections. Advised customer that it will take up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSG
Near Parma, OH 44134
Corina B
Job Details: 06/14/2023
CC that the oven is not working. Confirmed. Checked the amps 2.68 amps. The igniter is weak. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Parma, OH 44129
Corina B
Job Details: 06/14/2023
"CC that the u it is not starting. Confirmed. Ran diag 4-3 wash motor not running. The screws are stripped out on the panel. Checked the control 0 volts to the pump and motor. Will need a new control, gasket, ui panel, pump and motor. ; ordrng 1 W10836798 (Ui) and 1 W10906426 (Control) and 1 W11025157 (Pump and motor) and 1 W11498831 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Corina B
Job Details: 06/14/2023
"CC that the baskets shakes when it spins. Confirmed. Found the basket leaning towards the left. The floor has a slop, Raised the feet with blocks. Ran a drain and a spin. When unit was spinning there was a squealing noise. Replaced the cam from t/s. Opt test ng. Will need a new Gearcase and belt; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11510461 (Washplate), used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Cleveland, OH 44113
Manny
Job Details: 06/14/2023
"Cc unit leaking, and power cord damage,verified and cord is damaged, ran cycle as soon as unit switch to hot the water started coming from the drawer and from underneath, took lid off and unit leaking from the dispenser, unit needs dispenser with drawer and power cord; ordrng 1 W10364594 (dispenser) and 1 W10395619 (drawer) and 1 WPW10205499 (cord-power)"
We serviced a
GE REFRIGERATOR
Model ZFSB23DRBSS
Near Cleveland, OH 44102
Manny
Job Details: 06/14/2023
"Cc unit not cooling, verified and compressor not starting, hooked tester and compressor humming, hooked to killawatt and unit pulling 9.4amps, unit needs control inverter and filter, customer will not proceed with the repair ; ordrng 1 WR87X10111 (compressor) and 1 WR49X10283 (inverter kit) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near University Heights, OH 44118
Jason N
Job Details: 06/14/2023
"Cc unit oven randomly turns itself on, burners seem too hot Ran diagnostics, no faults in history. Tested burners, set to 5, all burners heating and cycling on and off. Set to 7, same result, cycling on and off properly. Customer stated unit bake or broil functions will appear on display, but is not actually starting just waiting for another start button input. Called wp techline, Brandon, due to the unit not actually heating on its own, suggested we can try replacing console board. Quoted customer, not repairing at this time. ; ordrng 1 W10894098 (Ctrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/14/2023
"Cc not cooling after power surgeUnit powers on, but compressor is not running. Checked signal voltage from main control, good at 7.2vdc. Replaced inverter using misc. truck stock part. Compressor started. Unit is cooling, but condenser fan is not running. Checked voltage to condenser fan motor, good at 122vac. Unit will need condenser fan motor replaced. ; ordrng 1 W10181323 (Motor-cond), used 1 W10629033 (Inverter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Perry, OH 44081
Jason N
Job Details: 06/14/2023
"Cc unit not cooling in the ff sectionFound ff evaporator frosted over. Ran thermistor tests 1, 2, and 39. All reported as passed. Ran test 3 ran operation test. Fan tests passed. Found drip pan is bowed under ff evaporator. Per service bulletin W11092686, ordering drip pan and evaporator fan harness. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness)"