Service History 1608 | Freds Appliance

We serviced a

WFG540H0ES1 WHIRLPOOL

Model RANGE

Near Fairview Park, Ohio 44126

Brian B

Job Details: 08/17/2017

CC that oven not getting hot enough. Set to 350.. let stabilize.. temp was a little low. Entered calibration and set offset to + 10. Tested again optest ok. Adjusted low flame setting on top burners. ; Job Cmpltd,

We serviced a

MFX2570AEB0 MAYTAG

Model REFRIGERATOR

Near Willoughby, Ohio 44094

Corina H

Job Details: 08/17/2017

Replaced the drain tube. Steamed the drain tube out with steamer. Optest ok

We serviced a

WRF990SLAM00 WHIRLPOOL

Model REFRIGERATOR

Near Bedford Heights, Ohio 44146

Robert A.

Job Details: 08/17/2017

Found ice build up if ff top left corner, and ice guide missing, per svc pntr, needs adapter, also ice guide; ordrng 1 W10612142 (ADAPTER) and 1 WPW10435760 (ICE GUIDE), schdld next appmnt for 8/25 FR

We serviced a

RBD305PVB02 WHIRLPOOL

Model WALL OVEN

Near Streetsboro, Ohio 44241

Robert A.

Job Details: 08/17/2017

Installed and tested clock, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Bedford Heights, Ohio 44146

Robert A.

Job Details: 08/17/2017

Found swich in frz sticking, replaced, op test ok; used 1 12002646 (LIGHT SWITCH) from stock, Job Cmpltd

We serviced a

GSS30C6EYY03 WHIRLPOOL

Model REFRIGERATOR

Near Shaker Heights, Ohio 44122

Robert A.

Job Details: 08/17/2017

Inspected and installed door, i/m cycled and filled, disp working, op test ok; Job Cmpltd

We serviced a

JDB3600AWS5 JENN-AIR

Model DISHWASHER

Near Mayfield Heights, Ohio 44124

Robert A.

Job Details: 08/17/2017

Complaint, disp not opening intermintently, cheched disp, reset connection, ran diognastic cycle, no codes, disp opened, tested 4x opened every time, unable to duplicate issue; Job Cmpltd

We serviced a

ET1FTTXKQ01 whirlpool

Model refrigerator

Near Mentor, Ohio 44060

Corina H

Job Details: 08/17/2017

CC that there is water leaking into the ff from the fz. Removed cover on evap. Found the drain pan was solid ice. Used the steamer to steam the drain pan and tube out. Found a starburst wrapper in the drain hole causing the water to not go down the drain tube. Pulled unit out, water is going down the drain tube. Advised cust to replace the plastic waterline with a copper or a flex line. Took pic. Of water line. Optest ok. ; Job Cmpltd

We serviced a

10659422801 KENMORE

Model REFRIGERATOR

Near MENTOR ON THE, Ohio 44060

Corina H

Job Details: 08/17/2017

CC that there is frost in the im. Found the door flap is not closing. Will need a new door flap and arm. Called BB to order parts. ; ordrng 1 W10823377 (mechanism delay 6795) and 1 WP2180259 (arm-dispsr 5283), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/25 FRI

We serviced a

MFI2269FRZ02 maytag

Model refrigerator

Near Mentor, Ohio 44060

Corina H

Job Details: 08/17/2017

CC that the im is not working. The ice bin is a solid block of ice. Removed im the fill tube has ice in the fill tube and the fill cup is a block of ice. Will need a new water valve. Checked the water pressure less then 60 psi. Advised cust to call the water dept and have the water pressure fixed. Called BB to order a water valve. ; ordrng 1 W10312696 (valve-inlt), schdld next appmnt for 8/25 FR

We serviced a

DFE29JGDABB GE

Model REFRIGERATOR

Near Perry, Ohio 44081

Corina H

Job Details: 08/17/2017

Replaced the water valve. Cycled the water dispenser and im. Ran test 00 99 for the ff im and test 01 00 for the fz im. Optest ok. ; Job Cmpltd,

We serviced a

KDFE304DSS0 KITCHENAID

Model DISHWASHER

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/17/2017

Installed new door seal, op test good ; Job Cmpltd

We serviced a

AGR6303MFW0 AMANA

Model RANGE

Near Wellington, Ohio 44090

Paul H.

Job Details: 08/17/2017

First attempt to preheat to 400F was unsuccessful, discovered customer had foil covering entire bottom except for one vent slot, removed foil and started another preheat, got to 400F, advised customer to not cover vents, op test ok.; Job Cmpltd,

We serviced a

JDB8700AWS0 JENN-AIR

Model DISHWASHER

Near Pepper Pike, Ohio 44124

Dan

Job Details: 08/17/2017

Customer complaint of noise at end of cycle, ran test cycle, found unit not sitting on feet, feet all the way up and drain pump touching floor and vibrating when on, raised and leveled unit, op test good ; Job Cmpltd

We serviced a

JVM1451WA001 GE

Model MICRO OVEN

Near Chester Township, Ohio 44026

Dan

Job Details: 08/17/2017

Installed new magnetron, op test good ; Job Cmpltd

We serviced a

KGRS505XBL05 WHIRLPOOL

Model RANGE

Near Chester Township, Ohio 44026

Dan

Job Details: 08/17/2017

Installed new valve and control, upper oven still not lighting, ignitor recieving 120vac now, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

RED4516FW0 ROPER

Model DRYER

Near Elyria, Ohio 44035

Paul H.

Job Details: 08/17/2017

Found heater housing had been unsecured, was vibrating against rear bulkhead, corrected, op test ok.; Job Cmpltd,

We serviced a

MHW3505FW0 MAYTAG

Model WASHER

Near Elyria, Ohio 44035

Paul H.

Job Details: 08/17/2017

Replaced main control, was able to power up and start a cycle, op test ok.; Job Cmpltd

We serviced a

NED4655EW WHIRLPOOL

Model DRYER

Near Ashtabula Township, Ohio 44004

Jeff M

Job Details: 08/17/2017

Unit is making a clicking sounds i took the front off I inspected the front seal the rear seal of the drum for screws or imperfections I looked at the rollers the belts the idol or pulley did not find anything wrong. Reassembled the Frontz took the back part inspected the fan looks fine there's nothing in there reassembled the dryer started it the noise is still present I took the front apart again*was not able to locate the sound. The sound appears to be coming from the top left side of the dryer the clicking sound is at the same pace as the drum spinning possibly the drum is warped needs new drum; ordrng 1 W10757750 (DRUM),

We serviced a

GTW460ASJWW GE

Model WASHER

Near Jefferson Township, Ohio 44047

Jeff M

Job Details: 08/17/2017

The unit is leaking oil needs a new transmission extra time is needed; ordrng 1 WH38X24354 (TRANS)

We serviced a

FFTR1821QW0 FRIGIDAIRE

Model REFRIGERATOR

Near Newburgh Heights, Ohio 44105

Chris H.

Job Details: 08/17/2017

Customer complaint that unit is leaking from freezer onto topshelf, applied foil tape to help divert water to the drain tube, customer to monitor; Job Cmpltd,

We serviced a

GI7FVCXWB00 WHIRLPOOL

Model REFRIGERATOR

Near Painesville, Ohio 44077

Dan

Job Details: 08/17/2017

Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 11 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, found ice box fan not running, ice box fan is recieving 14vdc, unit needs new ice box fan; ordrng 1 W10281584 (MOTOR), schdld next appmnt for 8/25 FR

We serviced a

JTP35SM2SS GE

Model WALL OVEN

Near Cleveland, Ohio 44118

Chad P.

Job Details: 08/17/2017

Lower oven working correctly. Upper ovens bake element open. Needs replaced. ; ordrng 1 WB44T10105 (element bake asm (21)

We serviced a

GE REFRIGERATOR

Model PWE23KMDEES

Near Munson Township, Ohio 44024

Robert A.

Job Details: 08/16/2017

Found evaps lightly frosted, ff fan not running, recieving power, needs fan and software upgrade; ordrng 1 WR49X25197 (FAN/UPDATE SOFTWARE),, schdld next appmnt for 8/24 THU ! [*

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, Ohio 44035

Paul H.

Job Details: 08/16/2017

No ice production, had batch sitting in it and bail arm was up, dropped bail arm, observed cycling, heater appears to not be functioning correctly, eventually dropped ice but found door is not pushing switch in all the way, had to manually defeat, slope on inner door liner is too low, ordering door and IM, IM is t/s but ordering just incase it is used prior to return; ordrng 1 12977864SQ (dor-fip ss) and 1 W10884390 (icemaker),

We serviced a

GI6FARXXF05 WHIRLPOOL

Model REFRIGERATOR

Near Parma, Ohio 44134

Chad P.

Job Details: 08/16/2017

Found unit is frosting on freezer floor and door again. Found the liner on the door has seperated causing air leak. See photos. Needs door replaced. Advised it will take time for door to come in. Please have package shipped to back door. ; ordrng 1 12977863FQ (dor-fip sa)

We serviced a

WTW4815EW0 WHIRLPOOL

Model WASHER

Near Cleveland, Ohio 44109

Chris H.

Job Details: 08/16/2017

Customer complaint that unit fills with water and then does not advance, ran diagnostics found shifter fault code, confirmed shifter is not working replaced, op test good whirlpool auth Waz6f00epl1 covers full repair ; used 1 W10913953 (ACTUATOR ) from stock, Job Cmpltd

We serviced a

MAYTAG OTR MICROWAVE

Model MMV5208WB1

Near Cleveland, Ohio 44106

Brian B

Job Details: 08/16/2017

Replaced control board. Tested unit. Optest ok. Brought back core for return.; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Cleveland, Ohio 44113

Brian B

Job Details: 08/16/2017

, Replaced cooling fan that was ore id'd.. cleared code.. heated oven on bake and broil. No codes. Optest ok.; Job Cmpltd,

We serviced a

AMANA REFRIGERATOR

Model ARB2557CSR

Near Solon, Ohio 44139

Robert A.

Job Details: 08/16/2017

acovered refrigerant, installed comp and drier, pulled 28"vac w/ pump, watched, no change, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXTS01

Near Aurora, Ohio 44202

Robert A.

Job Details: 08/16/2017

Found no airflow to ff section, evap frozen, put into forced defrost, no power to bimetal, checked bimetal and heater, good, needs c/b, replaced control, cleared ice, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD152.20) from stock, , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Aurora, Ohio 44202

Robert A.

Job Details: 08/16/2017

Ran unit, excessive soap in unit, water temp 90 deg, need to use less soap, run hot water in sink before starting unit, cleared soap, ran diagnostic cycle, cold water code, watched cycle, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Streetsboro, Ohio 44241

Robert A.

Job Details: 08/16/2017

Checked under unit, ran diagnostic cycle, no codes, watched cycle, good, ran drain and spin, grinding sound heard in high spin, rotor, stator tight, under basket clear, needs bearing kit, installed bearing kit, ran unit, op test ok; used 1 W10435302 (BEARING105.51) from stock, Job Cmpltd,

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 08/16/2017

Chattering sound, is a pressure/water pulsating issue, have encountered before, checked service matters to be sure this wasn't a model that had the pointer about the regulator, is not, spoke with GS, issue is not something that can be corrected by us.; Job Cmpltd

We serviced a

KODE500ESS02 KITCHENAID

Model WALL OVEN

Near Shaker Heights, Ohio 44122

Jeff M

Job Details: 08/16/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

KDFE204EWH3 KITCHENAID

Model DISHWASHER

Near Berea, Ohio 44017

Chad P.

Job Details: 08/16/2017

Installed sump assy. Op test ok. ; Job Cmpltd

We serviced a

KFIS29BBBL00 WHIRLPOOL

Model REFRIGERATOR

Near Euclid, Ohio 44132

Corina H

Job Details: 08/16/2017

Ff 49 fz 35. Removed ff and fz ff evap has good frost pattern and the fz evap has no frost pattern. Called BB had me put a piercing valve, from ts, freon in gauges raised. Called t/l Kurt file # 7719832776. He said to put a filter on. Called BB he had me put 3 oz of freon in. Wants me to call cust in the morning to see if the temp in the fz has dropped. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 8/17 THU

We serviced a

JGC8536ADS JENN-AIR

Model COOKTOP

Near Cleveland, Ohio 44105

Chris H.

Job Details: 08/16/2017

Customer complaint that front right burner is not igniting, found ignitor is cracked, removed burner head, unable to remove ignitor from burner head as screw is rusted and stripped, ordering burner head and ignitor; ordrng 1 74007735 (burner asy) and 1 WP74009336 (ignitor) and 1 WP8273062 (screw), schdld next appmnt for 8/24 THU

We serviced a

KEBS109BBL00 KITCHENAID

Model WALL OVEN

Near University Heights, Ohio 44118

Dan

Job Details: 08/16/2017

Customer complaint that display went blank after using broil, found thermal fuse open, jumped out thermal fuse, user interface lit, unit needs new thermal fuse, installed new thermal fuse, op test good ; Job Cmpltd

We serviced a

WMH31017FS WHIRLPOOL

Model MICROWAVE

Near Cleveland, Ohio 44102

Dan

Job Details: 08/16/2017

Customer complaint that units door will not close, confirmed, found door cams stuck in door closed position, corrected, op test good ; Job Cmpltd

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Strongsville, Ohio 44149

Chad P.

Job Details: 08/16/2017

Control installed. Op test ok.

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Beachwood, Ohio 44122

Jeff M

Job Details: 08/16/2017

Technical Service Pointer #: W10916291. The unit has a lot of frost buildup in the freezer see the picture service pointer will come with new gaskets and a different fan blade. Also the fridge door is not ceiling to the cabinet see the other picture ordering shims to raise the door; ordrng 1 W10916494 (FAN KIT) and 2 wp2177331 (SHIMS)s,

We serviced a

WTW7300DW1 WHIRLPOOL

Model WASHER

Near Euclid, Ohio 44117

Jeff M

Job Details: 08/16/2017

Customer does not have the proof of purchase her mother was there she let me and her daughter was unable to answer her phone. Explain to her she needs to find the proof of purchase before I can cover anything under warranty. Customer had multiple issues with the washing machine one of them being a temperature concern I explained to her that the water valves have a temperature sensor built into the valve itself allowing it to correctly add the proper amount of hot and cold water. Customer is also having a washing issue I explained to her that the method of loading this washer is completely different than the older style so I explained to her that she needs to be very particular on the loading method of this washer keep things in a small loose ball/ pile do not enter lock the clothes together keep it's a very even fabrics with fabrics you put something in the front put something in the back left rights etc. I recommend the customer to use only HE soap and

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/16/2017

Unit is not defrosting, causing frost buildup around fan, tried engaging a manual defrost through diagnostics, no heat, verified bi-metal good and board is sending power, checked heater, open, ordering a heater; ordrng 1 WP12729128 (heater),

We serviced a

AFI2539ERM00 AMANA

Model REFRIGERATOR

Near Euclid, Ohio 44123

Jeff M

Job Details: 08/16/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

KDFE104DSS4 KITCHENAID

Model DISHWASHER

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/16/2017

Technical Service Pointer #: W10914584B the door is opening mid cycle and canceling the cycle out left and right railing is needed to correct issue. I also put the unit into a diagnostics mode computer had no stored error codes; ordrng 1 W11048934 (L RAIL) and 1 W11048936 (R RAIL),

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/16/2017

We serviced a

WFG540H0ES1 WHIRLPOOL

Model RANGE

Near Avon, Ohio 44011

Paul H.

Job Details: 08/16/2017

Replaced trim piece, tested by opening and closing door a few times, op test ok.; Job Cmpltd,

We serviced a

KFIS25XVMS25 KITCHENAID

Model REFRIGERATOR

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/16/2017

Replaced board and programmed, op test ok;

We serviced a

WRT311FZDW00 whirlpool

Model refrigerator

Near Cleveland, Ohio 44126

Paul H.

Job Details: 08/16/2017

Replaced toe panel, had to fight to get it on, clips were slightly warped but I was able to bend them back, op test ok.; Job Cmpltd,

We serviced a

KFIS29BBMS00 kitchenaid

Model refrigerator

Near Strongsville, Ohio 44136

Chad P.

Job Details: 08/16/2017

Found unit has old style evap. No ice. Ice ball on evap. No cooiling error code on i.m. Needs ff evap replaced. S code coves repair. Cfc. Big job. Cfc tech only. 3 job count.

We serviced a

WFW94HEXW1 whirlpool

Model washer

Near Strongsville, Ohio 44136

Chad P.

Job Details: 08/16/2017

water very slow to fill causing long fill fault. Removed line. No debris on screen. Pressure and flow to unit is good. Needs valve replaced. Cust will be thinking on repair.

We serviced a

WTW7300DW1 WHIRLPOOL

Model WASHER

Near Maple Heights, Ohio 44137

Chris H.

Job Details: 08/16/2017

Customer complaint that unit destroyed a rubber back rug, advised customer not to wash rubber back rugs in unit, unit completed its service cycle, no further issues discovered, unit is operating as designed ; Job Cmpltd

We serviced a

MFT2776DEE02 MAYTAG

Model REFRIGERATOR

Near Timberlake, Ohio 44095

Corina H

Job Details: 08/16/2017

CC that the fz is not freezing. Fz 75 ff 54 removed the fz cover no frost on the fz evap and fan is not running. Ff evap is frosted. Ran step 4 to see the frost pattern on the fz evap. Cust pulled unit out, tight spot. Checked to see if the 3 way valve is plugged in. Found frost on the suction tube. Ran diag found the ff thermistor is open. Will need a new thermistor. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 8/24 THU

We serviced a

WED9150WW1 whirlpool

Model dryer

Near Painesville, Ohio 44077

Jeff M

Job Details: 08/16/2017

The dryer is squeaking I found the idler pulley and two of the rollers worn out needs the dryer repair kit which comes with a new idler pulley 4 rollers and the belt; ordrng 1 4392067 (dryer repair kit),

We serviced a

SXDE25JBL AMANA

Model REFRIGERATOR

Near Garfield Heights, Ohio 44125

Chris H.

Job Details: 08/16/2017

Customer complaint that unit is not making ice, and water has filled the freezer, found icemaker fill tube disconnected, when icemaker cycle water is just pouring into the freezer, reattached fill tube, op test good ; Job Cmpltd

We serviced a

JDB8200AWP1 KITCHENAID

Model DISHWASHER

Near Brecksville, Ohio 44141

Chris H.

Job Details: 08/16/2017

Customer complaint that unit is leaking, started unit on normal wash, unit is leaking from the diverter valve grommet, qouted customer, ordering part ; ordrng 1 WPW10195677 (grommet), schdld next appmnt for 8/25 FR

We serviced a

FFHS2611LWKA FRIGIDAIRE

Model REFRIGERATOR

Near Parma Heights, Ohio 44130

Jessica Shreve

Job Details: 08/16/2017

Customer complaint that unit dispenses water slowly, found fill valve barely opening, unit needs new fill valve, customer will contact us about return date, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 242252702 (VALVE), schdld next appmnt for 8/24 THU

We serviced a

ART104TFDW01 AMANA

Model REFRIGERATOR

Near Parma Heights, Ohio 44130

Dan

Job Details: 08/16/2017

Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 14 degrees, unit set on coldest setting, evaporator fan is running, compressor is running, good frost pattern on evaporator, unit needs new thermostat; ordrng 1 W10839843 (TSTAT), schdld next appmnt for 8/25 FR

We serviced a

AGG222VDW0 AMANA

Model RANGE

Near Geneva-on-the-Lake, Ohio 44041

Jeff M

Job Details: 08/16/2017

The units thermostat is sticking closed. Which is allowing the unit too. Constantly sun power to the igniter needs a new thermostat estimate only; ordrng 1 WPW10641988 (THERSTAT),

We serviced a

LXR9245EQ0 whirlpool

Model washer

Near Olmsted Township, Ohio 44138

Paul H.

Job Details: 08/16/2017

Part was received damaged, need to reorder; ordrng 1 285805 (water valve),

We serviced a

WRF757SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, Ohio 44035

Paul H.

Job Details: 08/16/2017

Replaced UI and harness, appears to be functioning fine.; Job Cmpltd,

We serviced a

JMW2427DS00 JENNAIRE

Model MICRO-OVEN

Near Mentor, Ohio 44060

Jeff M

Job Details: 08/16/2017

, Display was not working I turn the power off turn the power back on unit tested good also did a control reset; Job Cmpltd

We serviced a

KDFE104DSS4 kitchenaid

Model dishwasher

Near North Royalton, Ohio 44133

Chad P.

Job Details: 08/16/2017

Found plug left in garbage disposal. Removed, op test ok. One time courtesy call. ; Job Cmpltd,

We serviced a

WRX988SIBM03 whirlpool

Model refrigerator

Near North Royalton, Ohio 44133

Chad P.

Job Details: 08/16/2017

Found upper right corner not sealing on freeZer door. Replaced gasket. Op test no good. Same effect. Measured door found doors mounting screws installed wrong. Measures 1/4 in off. Door sitting to the left to far causing door seal issue. Needs doos replaced. Advised it will take time for door to come in. ; ordrng 1 LW10547320 (dor-fip ss), saved tckt [SdLink\295935a.png], saved tckt [SdLink

We serviced a

MVWC400XW3 MAYTAG

Model WASHER

Near Bedford Heights, Ohio 44146

Chris H.

Job Details: 08/16/2017

Customer complaint that unit is loud during spin cycle, spun basket by hand, bearings have failed, started to remove inner basket, unable to remove inner basket, needs gearcase, inner and outter tubs and drain filter, spoke with gs ordering part ; ordrng 1 W10324648 (tub-outer) and 1 W10324650 (basket) and 1 W11035204 (GEARCASE) and 1 WPW10215093 (filter), schdld next appmnt for 8/24 THU

We serviced a

GHWN5250D0WS GE

Model WASHER

Near Painesville, Ohio 44077

Corina H

Job Details: 08/16/2017

Replaced parts listed. Programmed main control. Ran a normal cycle, agitated, then ran a drainand spin. Found the lid switch was cut and the orange and yellow wires were taped together. Optest ok. ; Job Cmpltd

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Oakwood Village, Ohio 44146

Chris H.

Job Details: 08/16/2017

Installed new hinge and cam, op test good; Job Cmpltd

We serviced a

MGR8700DS3 MAYTAG

Model RANGE

Near Parma, Ohio 44134

Dan

Job Details: 08/16/2017

Customer complaint that oven is not reaching set temperature, ran diagnostics, no error codes found, started bake for 350 degrees and waited 20-25 minutes for preheat, temperature after preheat at 320 degrees, adjusted temperature offset up 30 degrees, op test good ; Job Cmpltd

We serviced a

JFC2089HES JENN-AIR

Model REFRIGERATOR

Near Beachwood, Ohio 44122

Dan

Job Details: 08/16/2017

Installed new control and thermistor, op test good ; Job Cmpltd

We serviced a

TGS326RD0 WHIRLPOOL

Model RANGE

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 08/16/2017

Installed new ignitor and burner bases, op test good ; Job Cmpltd

We serviced a

KRFC302EPA00 KITCHENAID

Model REFRIGERATOR

Near Broadview Heights, Ohio 44147

Chad P.

Job Details: 08/16/2017

Unit is not at this address. Customer has a second residence and it was already fixed by a different company. ; Job Cmpltd

We serviced a

MFF2258FEZ01 MAYTAG

Model REFRIGERATOR

Near Lorain, Ohio 44052

Paul H.

Job Details: 08/16/2017

Two issues, first is noise, ran damper test to see if that is what customer has been hearing, this was not the sound that has been heard, upon exiting diagnostics, compressor kicked on, customer said that was the sound, when it started sound was well within normal range, explained to customer, second issue is deli drawer flap coming off, pulled end caps and installed washers, tested by opening and closing a few times, op test ok.; Job Cmpltd,

We serviced a

KSRG25FVMT00 KITCHENAID

Model REFRIGERATOR

Near Lorain, Ohio 44052

Paul H.

Job Details: 08/16/2017

Found air migration in FC again, this time culprit is FC gasket, torn, ordering a replacement, also due to migration and buildup, ice has torn bin, ordeing as well; ordrng 1 W10136735 (door gasket) and 1 WP2317273 (ice-contnr),

We serviced a

WET4027EW0 WHIRLPOOL

Model WASHER

Near Rome Township, Ohio 44084

Jeff M

Job Details: 08/16/2017

Unfortunately upon my arrival the washer was filling in the cold and hot unit tested good; Job Cmpltd,

We serviced a

WFW9500TC01 WHIRLPOOL

Model WASHER

Near Concord Township, Ohio 44077

Jeff M

Job Details: 08/16/2017

The unit was lock in place i was able to free the inner drum found that the bearings are gone the inner tub has a lot of play. Needs rebuilt also ordering nut and pulley i was unable too remove the last one ; ordrng 1 8182312 (FRONT TUB) and 1 W10772614 (REAR T) and 1 WP8182650 (PULLEY) and 1 WPW10250573 (BASKET) and 1 WPW10283361 (NUT)

We serviced a

GHWS3605F0RR GE

Model WASHER

Near North Royalton, Ohio 44133

Chad P.

Job Details: 08/16/2017

Found unit leaking through disp door down the front of the unit. Found disp handle cracked causing it to improperly mount. Needs disp and handle replaced. Also, knob is broken. Needs knob replaced also. ; ordrng 1 WH01X10748 (knob rubber asm) and 1 WH47X10033 (drawer body dispense) and 1 WH47X10048 (door dispenser asm),

We serviced a

WRT771RWYW01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44119

Corina H

Job Details: 08/16/2017

CC that there is frost, ice and the im is not working. Found the fz door was not hitting the door frame. Leveled the unit, siliconed the fz frame. Tried jumpering the im, did not move. Is getting 120v to the im. Replaced the im from t/s. Found the drain tube was clogged, steamed the drain tube out. Optest ok. ; used 1 4317943 (ICEMAKER 12359) from stock, Job Cmpltd

We serviced a

MVWB835DW1 WHIRLPOOL

Model WASHER

Near Eastlake, Ohio 44095

Corina H

Job Details: 08/16/2017

CC that the clothes are coming out wet, the buzzer is not working and there is detergent still on the clothes. Ran diag F0E3 overload, F0E5 off balance load. Cleared codes. Advised cust to use 1-2 tablespoons of detergent, 6-8 bath towels equals 1 load and to run an extra rinse. Showed cust how to adjust the audio level. Ran test 51 auto test and test 52 calibration test. Optest ok. ; Job Cmpltd

We serviced a

GI6SARXXF04 WHIRLPOOL

Model REFRIGERATOR

Near Broadview Heights, Ohio 44147

Chris H.

Job Details: 08/16/2017

Installed dual valve, steamed out icemaker fill tube, customer to monitor; Job Cmpltd

We serviced a

IBMS1455DS00 IKEA

Model MICROWAVE

Near North Royalton, Ohio 44133

Chris H.

Job Details: 08/16/2017

Customer complaint that units buttons are not responding, found button is broken internally, unit needs a new control and button holder, spoke with gs ordering part ; ordrng 1 W10770413 (cntrl-elec) and 1 W11116990 (BUTTON HOLDER), schdld next appmnt for 8/23 WED

We serviced a

MAV7600AWQ WHIRLPOOL

Model WASHER

Near Strongsville, Ohio 44136

Chris H.

Job Details: 08/15/2017

Customer complaint that unit is not spinning, found thrust bearing retainer broken has caused damaged to pulley, unit needs a new thrust bearing,spoke with gs ordering part ; ordrng 1 12002213 (cam pulley kit), schdld next appmnt for 8/24 THU

We serviced a

KUDS35FXSS9 KITCHENAID

Model DISHWASHER

Near Chester Township, Ohio 44026

Dan

Job Details: 08/15/2017

Customer complaint that unit caught fire, unit is outside and disassembled(see pics), found control burned and melted wire harness and user interface (see pics), found drain hose cracked, door links snapped unit needs new control, wire harness, drain hose, door links, and user interface ; ordrng 1 8194001 (LINK) and 1 8269144A (HOSE ) and 1 W10479761 (CNTRL) and 1 W10871221 (HARNESS) and 1 WPW10481125 (user interface), schdld next appmnt for 8/23 WED

We serviced a

FGHS2631PF4A FRIGIDAIRE

Model REFRIGERTOR

Near Cleveland, Ohio 44110

Corina H

Job Details: 08/15/2017

Replaced parts listed. Filled i/m. Optest ok. ; Job Cmpltd

We serviced a

MVWB835DW0 MAYTAG

Model WASHER

Near Parma Heights, Ohio 44130

Chris H.

Job Details: 08/15/2017

Customer complaint that unit is leaking, no evidence of a leak or traces of water found, filled unit observed, drained unit, no leaks found, unable to duplicate issue, unit is operating as designed ; Job Cmpltd

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, Ohio 44139

Dan

Job Details: 08/15/2017

Installed new valve, op test good ; Job Cmpltd

We serviced a

WFC7500VW2 WHILPOOL

Model WASHER

Near WARRENSVL HTS, Ohio 44122

Dan

Job Details: 08/15/2017

Customer complaint that unit is not starting, ran drain and spin cycle, door locked unit spun, started normal wash cycle, door locked, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd

We serviced a

GR2SHKXMS01 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, Ohio 44012

Paul H.

Job Details: 08/15/2017

Right rear roller is broken, also concerned with a leak, determined leak to be at the supply valve, will need to have a plumber correct, for roller needs replaced, quoted, will call office to pay and setup return visit; ordrng 1 WPW10475495 (roller-cab 18.51)

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Cleveland, Ohio 44105

Dan

Job Details: 08/15/2017

Customer complaint that unit is not draining, tub full of mulky water, removed water, found debris in pump as well as what appeared to be concrete dust in the drain tube, completed service cycle, op test good ; Job Cmpltd

We serviced a

KOCE500EBS05 KITCHENAID

Model MICROWAVE

Near Kirtland, Ohio 44094

Jeff M

Job Details: 08/15/2017

I found that the assembly cooling fan was rubbing against the cabinet I managed to lift the fan up away from the Cabinet unit tested good; Job Cmpltd,

We serviced a

WSF26C3EXF01 WHIRLPOOL

Model REFRIGERATOR

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 08/15/2017

CC that the when dispensing water the water keaks from inside the ff. Removed the filter cover found the water lines going into the filter are cracked by the john guest fitting. Will need to replace the water lines going to the filter. Called GS to order parts. Cust said they can install. ; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)

We serviced a

KSSO42QTX02 KITCHENAID

Model REFRIGERATOR

Near Lyndhurst, Ohio 44124

Dan

Job Details: 08/15/2017

Customer complaint that unit leaks from dispenser after filter replacement, found ice door not sealing, ice door motor is not closing ice door, ice door motor is recieving power, unit needs new ice door motor and ice door; ordrng 1 WP2180353 (ICE DOOR) and 1 WPW10205979 (MOTOR), schdld next appmnt for 8/23 WED

We serviced a

WTW7040DW1 WHIRLPOOL

Model WASHER

Near Lakewood, Ohio 44107

Paul H.

Job Details: 08/15/2017

Rotor is rubbing drain pan on heavy loads, fits pointer W10828881, adjusted feet, should resolve issue.; Job Cmpltd

We serviced a

MHW5500FW0 WHIRLPOOL

Model WASHER

Near Westlake, Ohio 44145

Paul H.

Job Details: 08/15/2017

Replaced drain pump, ran test cycle, op test ok.; Job Cmpltd

We serviced a

KSRV22FVWH02 KITCHENAID

Model REFRIGERATOR

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 08/15/2017

CC that there is oil dripping on the floor. Ff 41 fz 3 found an oil inside the door gasket dripping onto the floor. Wiped the oil out. Optest ok

We serviced a

GHWS3600F0WW GE

Model WASHER

Near Avon, Ohio 44011

Paul H.

Job Details: 08/15/2017

CC leaking from door area, cleaned some residue and hair off of door, started a cycle and observed, no leaks observed, op test ok.; Job Cmpltd,

We serviced a

JEC9530ADS JENN-AIR

Model COOK TOP

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 08/15/2017

Cust left for 10-15min. Could not sign disclaimer. Cooktop glued in place, no screws holding the cooktop in place.. When using putty knife the cooktop cracked. Brought parts back for return

We serviced a

WDT720PADH2 WHIRLPOOL

Model DISHWASHER

Near North Ridgeville, Ohio 44039

Paul H.

Job Details: 08/15/2017

Replaced adjusters and tested, op test ok.; Job Cmpltd,

Near Novelty, Ohio 44072

Corina H

Job Details: 08/15/2017

KODE500ESS02 KITCHENAID WALL OVCC that the oven keeps getting an error code f2e1. Ran diag f2e1 internal Stuck/Shorted key f1e0 internal Oven user interface failure, pulled unit out, checked that j1 is connected, it is. Will need a new keypad. Checked the ground wire, will need

We serviced a

WFG505M0BW1 WHIRLPOOL

Model RANGE

Near Maple Heights, Ohio 44137

Chris H.

Job Details: 08/15/2017

Customer complaint that units cooktop has flaws such as paint has chipped off the corner, damage appears to be from instulation as dent is on this side as well, unit needs a new cooktop and touch up paint,spoke with gs ordering part,ms showing non exsitent in marcone called mike; ordrng 1 72017 (touchup wht) and 1 WPW10527865 (cooktop WHITE), schdld next appmnt for 8/23 WED

Our Service

Our Training