We serviced a
KITCHENAID RANGE
Model KSEG950ess5
Near Olmsted Township, OH 44138
Manny
Job Details: 05/12/2023
"Cc unit staying on after pressing cancel, verified and found codes f0e1 for control issues, F2E1 for key stuck and f2e0 for keyboard disconnected. Tried canceling the diagnostics and cancel key not working now, Unit needs board and console; ordrng 1 W10915815 (panl-cntrl) and 1 W11100513 (cntrl-elec)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near North Royalton, OH 44133
Gabriel P
Job Details: 05/12/2023
Snap gasket in and steam gasket and lube it opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Columbia Station, OH 44028
Gabriel P
Job Details: 05/12/2023
"Replace pump,found no leak opt test ok"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 05/12/2023
"Found latch not reading door close need latch customer will not fix ; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PSB48YSKBSS
Near Painesville, OH 44077
Dan H
Job Details: 05/12/2023
"Installed new control and both fresh food section door switches, op test good , transformer was not needed ; used 2 WR23X23883 (Switch) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mentor, OH 44060
Joe O
Job Details: 05/12/2023
Cc: loud operationRan diagnostics test cycle. Found no abnormal noises. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Dan H
Job Details: 05/12/2023
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.24oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), 1 W10890131 (Lokring), and 1 Tjaf1200 (Lokring) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Shaker Heights, OH 44120
Bill
Job Details: 05/12/2023
"Cc door would not unlock. Confirmed cc door did not unlock, unplugged unit for about 3 min plugged back in door unlocked. Ran diagnostics found error code f3e1 water level system error, f5e2 door lock error, f8e3 overflow condition, f0e1 load detected during clean cycle. Cleared codes ran diagnostics test cycle, passed test. No new error codes. Problem was most likely caused from over suds and over loading unit.; ordrng 1 W11106747 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Chardon, OH 44024
Brian M
Job Details: 05/11/2023
Cc underside of gasket not sealing Found small gap Was able to adjust gasket again And customer verified it sealing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SFYM01
Near Solon, OH 44139
Brian M
Job Details: 05/11/2023
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Painesville, OH 44077
Joe O
Job Details: 05/11/2023
Installed control. Ran forced defrost. Unit is defrosting. Advised customer to monitor over the next 48 hours. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44149
David R
Job Details: 05/11/2023
"Replaced diffuser, moved some lines on the compressor. Tested. All good. Reset water dispenser calibration, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lorain, OH 44052
Angel
Job Details: 05/11/2023
"Cc that unit is not spinning out there clothes it stays on wash. Verified and found drain hose on floor, explained to customer drain hose cannot be on floor because it will just drain out the water while its trying to fill at the same time. Installed drain hose on utility tub for her and tested unit opt test good. Also recommended customer to make sure not to fill washer more than half and to balance out the clothes when starting a wash to avoid off balance loads as well opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/11/2023
Found compression overheating and also had 8.2 amps to high ordering compressors and filter and couplers ; ordrng 1 W11370574 (Compressor) and 1 W11504431 (Coupler) and 1 W11506635 (Coupler) and 1 W11504420 (Coupler) and 1 W11504415 (Coupler) and 1 W11490399 (Filter)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Bay Village, OH 44140
Marie V
Job Details: 05/11/2023
"Cc that the unit is new and he was using and after few cycles he came to unit and it had a burning or friction smell . Ran diag, no error codes, verify connections at control board and underneath unit, all good, tested unit on high speed spin, no smell. Ran a rinse and spin cycle with clothes, stared to smell it too. It comes from motor. Will need new. Called safety 7736364290. ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
KENMORE DISHWASHER
Model 665.13893K800
Near Painesville, OH 44077
Jason N
Job Details: 05/11/2023
"Cc unit stops multiple times during cycle and lights flash Ran diagnostics test mode. All functions passed, no faults at end of cycle. Started normal wash cycle with detergent, let run for 15 minutes, normal light started flashing. Found detergent is creating excessive suds in tub. Advised customer to run a clean cycle with white vinegar and change detergent type for future loads. Advised customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Avon, OH 44011
Angel
Job Details: 05/11/2023
"Cc that unit will not work with cold water inlet valve just hums. Confirmed cc, no cold water coming in, verified and found main home valve had the handle to only hot water so I placed I adjusted it to where it gets cold/hot and now working as should opt test good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/11/2023
"Found error code f4 e3 pump failure,ordering pump ; ordrng 1 W10888591 (Pump)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Westlake, OH 44145
Marie V
Job Details: 05/11/2023
Cc that cooktop is damage. Con. Replaced cook top and cust asked to level unit. Leveled as well. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Joe O
Job Details: 05/11/2023
Installed dispenser. Tested. Cleared suds. Advised customer to monitor. Op test ok
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Chesterland, OH 44026
Joe O
Job Details: 05/11/2023
"Cc: humming, not runningFound debris stuck at end of blower housing. Was able to pull debris out without tearing apart. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Strongsville, OH 44149
Gabriel P
Job Details: 05/11/2023
It was off balance advice her to re arrange unit when it happens opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, OH 44106
Manny
Job Details: 05/11/2023
"Cc u it not drying, verified and unit not starting, took apart and found thermal fuse open and blower wheel broken, unit will need thermal fuse and blower wheel. ; ordrng 1 W11327190 (wheel) and 1 W10909685 (fuse-thrml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/11/2023
Need cabinet seal but customer will not fix ; used 1 W11177741 (Seal) from stock
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Avon Lake, OH 44012
Angel
Job Details: 05/11/2023
"Cc that unit was staying in sensing and unit would not start he indicated that he would mess around with the door switch and after a while it would start. Verified for any error codes and no codes were stored. Took off door and reinstalled it just incase it wasnt in place properly tried to to different stuff to duplicate the issue but could not duplicate it, but Ive seen this issue before and its been the drive motor ordering motor and door switch.; ordrng 1 W11549461 (Drive motor) and 1 W11551763 (Door switch)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Mentor, OH 44060
Jason N
Job Details: 05/11/2023
"Cc unit pods not dissolving, not washing dishes Ran diagnostics, found codes 7-1 for no heat and 6-1 for low/no water. Ran test cycle, unit filled with water but wash motor did not turn on. Unit will need wash motor/pump replaced. Customer declined repair at this time, estimate only. ; ordrng 1 WPW10591570 (Pump/motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 05/11/2023
"Cc unit freezing product in refrigerator sectionFound most everything in ff section is freezing on all shelves. Customer has a temperature gauge mid shelf which is reading 25 degrees. Ran diagnostics, all thermistors checked as passed. Damper operation test good. Checked ff thermistor resistance value, reading 6.4k which equates to 44 degrees. Thermistor is out of range. Replaced thermistor using truck stock part. Set temperatures in both sections to 3 recommended. Advised customer to allow 24 hrs for temperatures to regulate. Op test good. ; ordrng 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Geneva, OH 44041
Jason N
Job Details: 05/11/2023
"Cc unit not coolingCustomer stated the unit worked for one day after turning unit back on for the season. Found both sections at room temperature. Compressor is running. No frost pattern on evaporator. Amp draw test on compressor reads .4A. Unit has a refrigerant leak, will need sealed system repair. Customer declined repair."
We serviced a
GE REFRIGERATOR
Model GSH22J5DDSS
Near Westlake, OH 44145
Manny
Job Details: 05/11/2023
"Replaced fill tube and cup, advise customer to allow 24 to 48 hours for proper ice production, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Madison, OH 44057
Dan H
Job Details: 05/11/2023
"Customer complaint that unit is leaking, confirmed, Found valve cracked, unit needs new valve; ordrng 1 W11524655 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Burton, OH 44021
Corina B
Job Details: 05/11/2023
Replaced the control. Brought core back for return. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Kent, OH 44240
Brian M
Job Details: 05/11/2023
Installed valve OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW9550WL00
Near North Royalton, OH 44133
David R
Job Details: 05/11/2023
"Cc unit locked and wont drain. Found debris in drain housing. Cleared, tested. Good. Washing, draining and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Garrettsville, OH 44231
Corina B
Job Details: 05/11/2023
"CC that the unit is not cooling the ff section. Confirmed. Found the freezer with a lot of frost and ice. Will need a new harness ; ordrng 1 W11650660 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near North Benton, OH 44449
Brian M
Job Details: 05/11/2023
Installed motor and actuator OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA32SMHZ02
Near Brecksville, OH 44141
David R
Job Details: 05/11/2023
"Cc unit not cooling correctly, frost build up on FZ evap. Tested control, sending power and voltage correct. Tested heater and sensor, open. Not defrosting correctly. Ordering heater and harness with sensor. Customer also wants to make sure everything for icemaker is hooked up correctly as well.** 2 hour job count. ; ordrng 1 WP12729128 (Heater) and 1 W11050973 (Harness with defrost sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS22EWMS9
Near Brooklyn, OH 44144
Bill
Job Details: 05/11/2023
"Cc noise in ff, confirmed cc. Changed damper tested opt test good"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Cleveland, OH 44113
Marie V
Job Details: 05/11/2023
"Cc that oven never worked. Confirmed, tested oven , no sparks coming in. Used floor pad and took back panel off, verify all connections and tested oven again. Preheated oven to 350*. And tested broil and worked as well. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Rootstown, OH 44272
Brian M
Job Details: 05/11/2023
Cc no ice Found icemaker housing damaged Replaced icemaker OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Brecksville, OH 44141
Marie V
Job Details: 05/11/2023
"Cc that the unit half of the panel will stop working and cant get oven on and when you can get it to work it shut off by it self. Ran diag found error code F2E1 by tech sheet verify connections, all good. Unit will need new panel. Cust will call back if he wants to continue ; ordrng 1 W11159621 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details: 05/11/2023
"Cc: no water, no iceFound no water getting to filter. No shut off valve for refrigerator by itself. Found customer has a stop flow valve under sink. Released pressure from water supply, found water pressure returned to unit. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Parma, OH 44134
David R
Job Details: 05/11/2023
"Cc unit leaking, left side. Found FZ bottom ice build up. Clogged drain tube. Used steamer, cleared all ice. Good, not blocked. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Ravenna, OH 44266
Brian M
Job Details: 05/11/2023
Installed switch OP Test Ok
We serviced a
JENN-AIR WALL OVEN
Model JJW3830IM00
Near Strongsville, OH 44149
Marie V
Job Details: 05/11/2023
"Cc that when unit showed error code when it was plugged in fist time and when using oven as well. Turned on both oven to test, they came on and both upper and lower oven cooling fans where working. cancelec and try entering diag, had cust connect unit to wifi, pass. Unit will not enter diag, for double oven will need upper oven, lower oven and lower light. The buttons works but does not enters diag. Will order control panel. Cooling fans are working perfectly. Office will contact once they have eta on the part; ordrng 1 W11451452 (Control panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Fairview Park, OH 44126
David R
Job Details: 05/11/2023
"Cc unit icemaker not working. Wires broken at bottom of FZ door. Will need new door. ; ordrng 1 LW11202405 (Stainless FZ door) and 1 TJ80-56 (1/4-5/16 fitting), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Oberlin, OH 44074
Angel
Job Details: 05/11/2023
"Cc that unit was opening up during the heating process after a couple of seconds. Confirmed cc, tried to heat something and door opened up took out unit and verified the switches and they had a lot of play s we adjusted the switches properly tested unit about ten times or more and worked perfectly every time. Explained to customer and let them monitor it for now and keep testing it to make sure if anything to give us a call but could not duplicate issue again after adjusting switches."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Warrensville Heights, OH 44128
Bill
Job Details: 05/11/2023
"Cc not drying clothes all the way. Could not confirm cc. Checked venting, duct, and lint tray. Found excess duct work from dryer to wall. Recommend that they shorten it, customer said they would handle that. Took temp in unit 178 deg. Unit operating as it should."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Highland Heights, OH 44143
Corina B
Job Details: 05/11/2023
Replaced the ui. Brought core back for return. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB02
Near Euclid, OH 44119
Corina B
Job Details: 05/11/2023
The part is not correct. ; ordrng 1 W10862460 (Housing)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL1
Near Solon, OH 44139
Bill
Job Details: 05/11/2023
"Cc water leaking from vent. Confirmed cc, condensation build up in vent then when door is open it leaks out on floor. Unit is operating as intended, check with service maters no service pointers on issue at the moment, customer stated that she had talked with customer service, they stated that it is normal."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Conneaut, OH 44030
Dan H
Job Details: 05/11/2023
"Cfc that unit is not drying, found lint trap clogged, cleared, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Roaming Shores, OH 44084
Dan H
Job Details: 05/11/2023
"Installed new control, cleared evaporator, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 05/11/2023
"Installed new stop cover, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Mentor, OH 44060
Dan H
Job Details: 05/11/2023
"Installed new control, unit still operating properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Willoughby, OH 44094
Joe O
Job Details: 05/11/2023
Cc: leakingFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Eastlake, OH 44095
Joe O
Job Details: 05/11/2023
"Cc: ff door swings open, not dispensing iceFound door is functioning as designed. Advised customer on how the door cam functions. Leveled unit to assist holding door. Found ice bin not seated correctly. Reseated ice bin. Op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AX1
Near Westlake, OH 44145
Marie V
Job Details: 05/11/2023
"Cc that the unit is louder that before. Stared unit, noise from all components, motor and diverter is loud also drain pump as well. Would recommend replacing motor and drain pump.; ordrng 1 WPW10455260 (Motor) and 1 WPW10531320 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willoughby, OH 44094
Jason N
Job Details: 05/10/2023
"Cc unit acting up, sometimes doesnt start or advance past fill Ran diagnostics auto test, all functions passed. Started quick cycle, unit sensed, filled and advanced to wash. Canceled cycle to drain out, unit continued to drain and fault code f3e2 was displayed on console. Checked pressure hose on control. Pressure hose is clear. Ordering main control. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11626074 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Kirtland, OH 44094
Joe O
Job Details: 05/10/2023
Installed valve. Unit still giving f7e2(wash motor not running). Ohmed out motor circuit. Motor checks good. Ohmed out control fuse. Out of range. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11505999 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Beachwood, OH 44122
Manny
Job Details: 05/10/2023
"Cc unit not working only humming, verified and unit was stock in a drain, reset and ran diagnostics found F3E1 for water level fault, and SD for suds, ran test cycle opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5NHAXNB01
Near Eastlake, OH 44095
Jason N
Job Details: 05/10/2023
"Cc unit chirping noise while runningConfirmed noise from rear of unit. Condenser fan motor bearings are making noise, motor will need replaced. ; ordrng 1 W10124096 (Motor-cond)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Timberlake, OH 44095
Jason N
Job Details: 05/10/2023
"Cc unit display not working properlyCustomer stated display/controls will randomly change numbers or go blank. Unit will need jazz board replaced ; ordrng 1 WPW10503278 (Cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Aurora, OH 44202
Joe O
Job Details: 05/10/2023
Found customers drain pan is broken directly under machine. drain pan not ten to floor drain. Installed capacitor. Ran auto test. Op test ok
We serviced a
KENMORE WASHER
Model 110.266325
Near Mentor, OH 44060
Jason N
Job Details: 05/10/2023
"Cc unit leaking from dispenser Found inlet valve is not closing up all the way and allowing water to continually drip into tub. Inlet valve will need replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 285805 (Valve-inlt)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, OH 44024
Joe O
Job Details: 05/10/2023
"Cc: error codes, not completing cycleCustomer stated the unit sometimes does not spin out, sometimes does not drain the clothes out. Stated it can takes days to get a load washed. Found error codes f8e1(long fill) f0e5(off balance) f0e3(overload) f5e2(lid lock fault). Found water continuously leaking from water valve. Found lid not locking. Found unit has good pressure from valves. Found lid cracked, not allowing lid to lock. Found bearings loud in spin. Needs water valve, gear case, lid and wash plate. ; ordrng 1 W11259006 (lid) and 1 W11393685 (Gear case) and 1 W10902814 (washplate) and 1 W11172234 (housing)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Lakewood, OH 44107
Marie V
Job Details: 05/10/2023
"Replaced control panel ran diag, no error codes, tested unit. Op test ok"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSS48MDX05
Near Chagrin Falls, OH 44022
Bill
Job Details: 05/10/2023
"Cc freezer not freezing, could not confirm. Temps in freezer 23 deg temps in ff 37 deg. Customer stated they had another company come out and add Freon to system. Did find build up of frost in one section of evaporator"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44135
Angel
Job Details: 05/10/2023
Cc that unit was leaking from right hand corner. Verified and found unit leaking through tub seal on the right hand top corner seal is not sealing properly. Replaced seal tested unit opt test good.
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Avon, OH 44011
Marie V
Job Details: 05/10/2023
"Cc that unit wont shut door, confirmed, When arrived found that latch was dented down. Corrected and tested unit."
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/10/2023
"Customer complaint of steam on control panel, hot and cold line are installed correctly, unit is operating as designed"
We serviced a
KENMORE RANGE
Model 790.7061321
Near Bedford, OH 44146
Corina B
Job Details: 05/10/2023
"CC that the oven is not heating. Confirmed. 0 amps at the igniter. 0 volts at the igniter connection. 0 volts at the gas valve. Will need a new control. ; ordrng 1 316455430 (Control) and 1 316354402 (Overlay), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pepper Pike, OH 44124
Corina B
Job Details: 05/10/2023
Replaced the led light. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chagrin Falls, OH 44023
Bill
Job Details: 05/10/2023
"Cc water not draining, confirmed cc. Vacuumed water out of unit, changed drain pump. Filled unit the canceled cycle drain pump turned on. Water did not drain, followed drain hose around to sink to find, improper hose ( heater hose for a car) finishing out the last 4 ft of hose to disposal, hose had a kink in it. Freed the kink. Tested unit again opt test good, had customer verify that it was working. Showed customer the last bit of hose, and explained that it should be replaced with proper drainage hose."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Marie V
Job Details: 05/10/2023
"Cc that u it is not working is off and theres water in tub. Confirmed, unit getting proper voltage. Control not working and water remaining. Unit will need new control and drain pump. Cust will buy new unit. ; ordrng 1 W11116592 (Control) and 1 W10876600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL ELEC DRYER
Model WTW5100HC2
Near Cleveland, OH 44104
Manny
Job Details: 05/10/2023
"Cc that the door not sealing properly verified and hinges bent, adjusted hinges and door closes properly. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Lorain, OH 44053
Marie V
Job Details: 05/10/2023
Replaced gearcase and shifter. Ran a cycle with jeans. No noises. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADT2
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/10/2023
"CC that the unit does not drain. Confirmed. Found the drain hose, blocked. Tried cleaning the drain hose. Will need a new drain hose. Cust does not want to repair at this time. ; ordrng 1 WPW10545278 (Drain hose) and 1 3385556 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Lorain, OH 44053
Marie V
Job Details: 05/10/2023
"Cc of unit shaking while using towel cycle and bulky. Cust showed me last load it ran, it was perfect, no issue , but when did sheets washer was all over explain cust that is a off balance load, when sheets or clothes goes on one spot on tub will cause unit to shake a lot. Explain cust to correct. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVB1
Near Strongsville, OH 44149
Gabriel P
Job Details: 05/10/2023
Replace panel opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 05/10/2023
Check wattage it was 76.2 there is a leak check all sawder joint even the fresh food section evaporator found no leaks but found and internal leak took pictures call whirlpool spoke to tech line chris
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Columbia Station, OH 44028
David R
Job Details: 05/10/2023
"Replaced water valves, tested, good. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Grafton, OH 44044
David R
Job Details: 05/10/2023
"Cc unit not heating, Found heater is open. Will need heater 279973 thermal kit; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Olmsted Township, OH 44138
Angel
Job Details: 05/10/2023
"Replaced gearcase, belt, cam, shifter and capacitor ran a calibration and auto test opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near LaGrange, OH 44050
David R
Job Details: 05/10/2023
"Cc unit making a humming noise and wont drain. Diagnostics error codes, Long Drain and Off Balance. Humming coming from drain pump and wont drain the rest of water in unit out. Replaced drain pump from surplus. Found broken bracelet wrapped around drain pump propellers. Ran test mode. All components good. Op Test Ok.; used 1 W11399437 ( Drain pump) from stock"
We serviced a
MAYTAG DRYER
Model MGD5801TW0
Near Lorain, OH 44052
Gabriel P
Job Details: 05/10/2023
"When turn unit on it start heating show customer that flame was on,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Parma, OH 44129
Manny
Job Details: 05/10/2023
"Cc that unit is not cooling, verified and 69 in ff and 57 in fz, pulled unit out and heard compressor trying to start and humming, hooked to killawatt and unit pulling 8.71 amp, unit needs compressor replaced. Ordering compressor filter, and couplings; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11504433 (Couple) and 1 W11504447 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Dan H
Job Details: 05/10/2023
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 45 degrees, freezer section temperature at 25 degrees, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near Mentor, OH 44060
Dan H
Job Details: 05/10/2023
"Installed new ice maker , op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Fairport Harbor, OH 44077
Dan H
Job Details: 05/10/2023
"Customer complaint of banging noise, noise is house pipes banging from water hammer, advised customer that they need a plumber to correct, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Lorain, OH 44053
Angel
Job Details: 05/10/2023
Replaced timer and selector knob tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Willoughby, OH 44094
Corina B
Job Details: 05/10/2023
"CC that there is a rattling noise when it first starts and doesnt do anything. Confirmed. Ran it through a manual drain, agitate and spin, lock is locking. Started a cycle with sheets, started. Drained started another cycle, started. Opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT1817LB8
Near Conneaut, OH 44030
Dan H
Job Details: 05/10/2023
"Customer complaint that unit is leaking water, found console warped causing evaporator drain tube water to leak into fresh food section, unit needs new console , diffuser, and seals, console is no longer available ; ordrng 1 241542001 (Diffuser) and 1 240362601 (Diffuser) and 1 240352703 (Console)"
We serviced a
WHIRLPOOL RANGE
Model MGT8720DS00
Near Warrensville Heights, OH 44128
Bill
Job Details: 05/10/2023
"Cc needs new cook top, confirmed cc tried to get screws loose, all but three came free. Ordered new cook top, and 3 screws. Will need to drill old screws out. Office to follow up, cook top not available.; ordrng 1 W10336319 (Cook top) and 3 WP4159193 (Screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW
Near Cleveland, OH 44113
Angel
Job Details: 05/10/2023
Replaced hoses opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, OH 44077
Jason N
Job Details: 05/10/2023
"Cc unit not powering onFound unit controls not responding. Checked power in to main control, good at 123v. Unplugged UI and power cycled unit. Closed door and drain pump turned on, main board is good, unit will need UI replaced. ; ordrng 1 W11368911 (Panel-ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Painesville, OH 44077
Jason N
Job Details: 05/10/2023
"Cc unit displays f2e2 and does not startVerified f2e2 on display for UI disconnected. Checked ribbon cables on UI board, all checked good. Fault code still exists. Unit will need UI panel replaced. ; ordrng 1 W11478519 (Panel-ui)"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Mentor, OH 44060
Jason N
Job Details: 05/10/2023
"Cc unit refrigerator section not coolingCustomer stated product is freezing in the deli drawer but the rest of the section is warm 50+ degrees. Found no airflow in ff section. Ran test 47, ff evap fan, fan did not turn on. Unit will need ff evaporator fan motor replaced. ; ordrng 1 WR60X26866 (Fan dc ff evap)"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Mayfield, OH 44143
Jason N
Job Details: 05/10/2023
"Cc unit water staying in soap dispenserRan auto test cycle, found no cold water coming into unit. Valve is buzzing. Cold water supply checked good. Unit will need cold side inlet valve.; ordrng 1 W11316256 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Willoughby, OH 44094
Jason N
Job Details: 05/10/2023
"Cc unit makes a boom sound sometime during the cycleRan diagnostics, found code f0e5 for off balance load detected. Ran auto test cycle. All functions passed. No abnormal sounds heard. Checked tub suspension, checked good. Started quick wash with clothing load. Unit sensed, filled and advanced to wash/agitation. No abnormal sounds heard. Ran drain and spin cycle with clothing load. Unit drained and spun out properly, no abnormal sounds heard. Could not duplicate noise concern at this time."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near LaGrange, OH 44050
Marie V
Job Details: 05/10/2023
"Replaced gearcase and belt, tested unit, no more squeaking. Op test ok"