We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan H
Job Details: 01/26/2022
"Installed new fresh food section thermistor, advised customer to monitor"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Painesville, OH 44077
Dan H
Job Details: 01/26/2022
"Customer complaint of shaking/vibration and burning smell , found a metal peg lodged in slide bearing, removed, no unusual noises heard, no burning smell noticed, op test good"
We serviced a
KENMORE DRYER
Model 110.7002201
Near Madison, OH 44057
Dan H
Job Details: 01/26/2022
"Customer complaint that unit is not heating, confirmed found thermal fuse open, jumped out, unit heated, installed new thermal fuse , op test good ; used 1 3392519 () from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Madison, OH 44057
Dan H
Job Details: 01/26/2022
"Customer complaint that unit is leaking, found cold water fill hose leaking, advised customer to replace fill hoses, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Marie V
Job Details: 01/26/2022
"Took POp. Unit came with a 5year extended warranty. Cc that the unit will not drain and spin big load like 2 sheets and 2 pillowcases. Ran diag found error code F2E1 UI stuck button. Ran auto test pass. Verify unit underneath, everything looks good, all connections are good, tested shocks good as well. Verify speed settings. On bedding is on med. and other cycles as well. Explain that the speed on med will not spin the clothes properly. Need to set to a higher speed. Unit is working as designed.Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Cleveland, OH 44113
Marie V
Job Details: 01/26/2022
Replaced housing filter. Op test ok no leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44102
Marie V
Job Details: 01/26/2022
"Cc that the unit will not spin the clothes out. Ran diag found error code F1E1 main control fault. Unit will need main control.Verify unit underneath, everything is plugged in. Office will contact once they have eta on the part; ordrng 1 W11513246 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Cleveland, OH 44102
Marie V
Job Details: 01/26/2022
"Cc that the unit is leaving stain on the clothes like white stains and that is leaking somewhere on the side. Ran diag no error code. Ran auto test, everything is good. Explain cust that a little too much of detergent will cause white stains specially on dark clothes. Use 1-2 tablespoons of detergent and run clean washer with affresh every 30 loads to help maintaining 7nit clean. Also found the leak is at the drain on the home. Showed cust a video of the leak that is not from the washer. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Marie V
Job Details: 01/26/2022
"Cc that the unit is not turning on. Confirmed, check power to control. Unit will need new control. Office see the job attention. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Lakewood, OH 44107
Marie V
Job Details: 01/26/2022
"Cc that the unit is leaking. Confirmed. Is leaking from the filter housing. Unit will need new filter housing., ordrng WP2225521/housing"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Conneaut, OH 44030
Brian M
Job Details: 01/25/2022
"Cc of noise and unit not washing Found gearcase leaking and grinding Needs gearcase, tub hub, belt, splutch ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Andover, OH 44003
Brian M
Job Details: 01/25/2022
Cc unit just making noise and wont start Found unit it pump mode Reset board Ran auto test found no issue at this time
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Avon, OH 44011
Angel
Job Details: 01/25/2022
Cc that lights on freezer were out and top ones as well. Confirmed replaced leds. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 01/25/2022
Cc that lights on top and freezer were out. Confirmed replaced leds. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Grafton, OH 44044
David R
Job Details: 01/25/2022
Replaced striker and control. Ran factory test. Good. All components working. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Eastlake, OH 44095
Corina B
Job Details: 01/25/2022
Replaced the filter head. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Willoughby, OH 44094
Jason N
Job Details: 01/25/2022
Installed Interface console. All unit functions working properly. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 01/25/2022
"Recovered refrigerant, installed ff evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVQ2
Near Perry, OH 44081
Dan H
Job Details: 01/25/2022
"Customer complaint that top rack is not cleaning dishes, placed glasses upright in racks and ran test cycle, glasses did not fill, unit needs new sump assembly , customer does not want repair; ordrng 1 W10806701 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Cleveland, OH 44130
Marie V
Job Details: 01/25/2022
"Replaced parts, op test no good. Took unit apart and verify motor. Called bj tested components on unit we both agreed that unit will need motor. Motor sounds louder than normal and does not spins the drum properly looks like is weak. Verify power to motor. 107V. Unit will need motor.; ordrng 1 279787 (Motor) and 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/25/2022
"Cc that the ice maker stopped working, that the fresh food will not go any lower than 50* and that the freezer freezes all the good and then stops freezing and all the meat goes bad. Took temps fresh food is 58* and freezer is 12*. Verify thermistors with BJ they are reading properly. Set unit into a defrost it failed. Unit will need main control. Cust paid SC and parts. Office will contact once they have eta on the control; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Perry, OH 44081
Dan H
Job Details: 01/25/2022
"Customer complaint of f8e4 error code, float switch is working, drip tray is dry, no leaks found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Cleveland, OH 44103
Joe O
Job Details: 01/25/2022
Cc: not making iceFound ice maker turned off. Found temps in freezer at 5 degrees. Turned ice maker back on. Unit immediately started to cycle. Unit cycled and filled. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Euclid, OH 44143
Joe O
Job Details: 01/25/2022
Cc: not finishing cycleCustomer stated unit would not go past fill. Found water supply line expanded. Advised customer hoses are meant to be replaced every 5 years. Ran rapid wash. Unit filled and started washing. Ran quick test cycle. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/25/2022
"CC that the unit is not heating on time but does on sensor. Confirmed. Checked 1-3 and 2-3 had continuity. Checked the power 0 volts. found a resistor burnt on the wiring harness. Will need a timer and harness ; ordrng 1 WPW10185982 (Timer) and 1 W10740200 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Euclid, OH 44123
Corina B
Job Details: 01/25/2022
"CC that the unit is not heating. Checked the outside vent, clear. Let unit run for 30 minutes gas valve is turning on. Checked the vent screen blocked with lint. Advised cust to clean the screen every time. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Corina B
Job Details: 01/25/2022
Replaced the hub. Ran a calibration. Started a drain and spin. Opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Dan H
Job Details: 01/25/2022
"Customer complaint that unit shakes a lot, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit is shaking the normal amount for unit, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Berea, OH 44017
Angel
Job Details: 01/25/2022
Installed arm tested opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Berea, OH 44017
Angel
Job Details: 01/25/2022
"Cc that unit was not cooling both sections. Verified temperature in freezer is 14* and it was on defrost and ff section was at 54* took off drawers on ff section and found frost build up all over cover.; ordrng 1 W11509096 (Ui) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, OH 44133
David R
Job Details: 01/25/2022
"Customer had POP. Cc unit door open/close will be messing up twice or more a day, then beeping noise sound has changed. Door switches working intermittently, noise from control is different pitch, dragging kind of noise. Ordering door switches and controls. ; ordrng 1 W11175576 (Panel) and 1 W11552018 (Control) and 1 W11433682 (Switch) and 1 W11433683 (Switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 01/25/2022
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Ashtabula, OH 44004
Dan H
Job Details: 01/25/2022
"Customer complaint that lights are not working properly, confirmed, unit needs new led module , part is out of stock so not scheduling return appointment ; ordrng 1 W11527432 (Led module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Conneaut, OH 44030
Dan H
Job Details: 01/25/2022
"Customer complaint that unit is not starting just flashing lights, confirmed, found strike bent into unit, adjusted, op test good , if problem should reoccur unit will need new strike"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Middleburg Heights, OH 44130
Angel
Job Details: 01/25/2022
"Replaced magnetron, capacitor and diode tested unit and working as should. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT6
Near North Royalton, OH 44133
David R
Job Details: 01/25/2022
"Cc unit not sending water through top second row. Diagnostics error codes. 4-3, 6-1, 6-2, 10-1. Wash motor error. Top arm not moving. Ordering wash motor. ; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10705575 (Sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Eastlake, OH 44095
Jason N
Job Details: 01/25/2022
"Cc unit top rack wobbly, not drying dishes fully and not washing properly.Customer had just run a cycle and unit was still hot inside. Dishes were dry, with the exception of plastic ware, which I explained to customer will not properly dry due to plastic dishes unable to hold heat. All dishes in load were clean as well. Top rack is functioning as designed, no excessive movement. Found one rack end stop had come unclipped, reinstalled. Ran diagnostics, no codes stored. Ran auto test, all functions normal. Found no issues with unit at this time."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kent, OH 44240
Brian M
Job Details: 01/25/2022
Cc unit takes long to dry Ran timed dry unit is blowing and getting up to proper temps Removed vent a little clogged but not bad Ran dryer with vent back on seems to be venting better Advised to watch
We serviced a
AMANA DRYER
Model NED4655EW1
Near Garfield Heights, OH 44125
David R
Job Details: 01/25/2022
"Thermal fuse, thermostat, high limit test good. No 240v across L1-L2. With heater element and 3 connector to timer, unit will keep 240, everything plugged in unit will drop from 240v to less then 1. Seems like short in timer and heater. Ordering timer and heater to be replaced. If after those parts are replaced, breaker fuse could be weak. ; ordrng 1 W10857612 (Timer) and 1 279838 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Kent, OH 44240
Brian M
Job Details: 01/25/2022
Cc ice under bin Unit seems to still be overfilling Ran icemaker test unit is functioning but seems to over fill Recommend another icemaker and control ; ordrng 1 W11483245 (Icemaker) and 1 W11483245 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Wickliffe, OH 44092
Jason N
Job Details: 01/25/2022
"Cc unit still making knocking sound fillingCustomer stated he had a plumber out to install a regulator set to 55 psi. Ran unit, found water pressure still high entering unit, water is shooting from inlet port across tub. Turned water valve to unit down 1/2, retested. Water entering at reduced pressure, no water hammer is present. Customer does not believe water pressure is still an issue. Ordering inlet valve, and will record inlet pressure to unit on return visit. ; ordrng 1 WPW10327249 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Willoughby Hills, OH 44094
Joe O
Job Details: 01/25/2022
Cc: error codesFound error codes f0e3(overload) f6e3(communication error) f6e2(communication error). Needs control and uiUi out of stock. Office to reschedule; ordrng 1 W10861501 (console) and 1 W10812418 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Walton Hills, OH 44146
David R
Job Details: 01/25/2022
"Cc they found something in dryer after cycle. Took pic. Opened up unit and found a loose bolt laying on bottom cabinet of unit, looked over all components and nothing else broken or out of place. Ran unit 5-10 mins no noise. Good, op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV
Near Kingsville, OH 44048
Dan H
Job Details: 01/25/2022
"Installed new sump assembly and control, op test good"
We serviced a
GE DISHWASHER
Model GDT625PSJ2SS
Near Broadview Heights, OH 44147
Angel
Job Details: 01/25/2022
"Cc that the dispenser is still not working. Ran diagnostics and tested the dispenser and it was opening as it should tried it about 6 times and opened every time. Ran a light cycle to see what it would do and i could hear the dispenser opening when running a regular cycle so i tried it again but with a pod in the dispenser and it also worked. She said she will wait to see if it keeps working. Gave her an estimate for the dispenser in case it happens again she will need the dispenser replaced. Opt test ok.; ordrng 1 WD12X28238 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/25/2022
"Cust replaced the spray arms, not leaking. Checked the install of the spray arms, good. Installed the kick plate, cust did not have the clip used screws. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Jason N
Job Details: 01/25/2022
Cc unit has damage/scratches and now water and ice do not work Snapped pics of customer damage claim issues. Scratch in question near door switch mount was due to the fact we had to pry the old door switch out of liner to replace with new. Filled in scratch with white silicone. Knick on drawer handle was not caused by us. Customer stated now unit is not dispensing water or making ice. Checked water pressure into unit from rear connection. Found no water pressure to unit. Advised customer to have plumber inspect tap valve or water line to unit. ; saved tckt
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWM1
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/25/2022
"Installed bi metal kit, ran quick wash cycle. All functions normal. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Mentor, OH 44060
Joe O
Job Details: 01/25/2022
Cc: front right burner not workingFound burner is not receiving any power. Needs infinite switch; ordrng 1 WP3149400 (switch-inf)
We serviced a
KENMORE DRYER
Model 11086747701
Near Solon, OH 44139
David R
Job Details: 01/25/2022
Cc unit not starting. Found outlet to wall burned terminal and power cord burned as well. F01 control error. Shorted control. W10172227 CNTRL is discontinued. Took pics of burns. Customer to pay SVC only
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS
Near Streetsboro, OH 44241
Brian M
Job Details: 01/25/2022
Installed control Unit is gas so I could verify everything
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Gates Mills, OH 44040
Corina B
Job Details: 01/25/2022
"CC that the heater is not turning on. Ran dia 8-1 slow drain 10-3 Drying Fan Error (on models with fan 9-1- Diverter Cant Find Position. Checked the heater 13.4 ohms. Ran diag 120 volts to the heater. Checked the diverter leaking water. Will need a new pump and motor. ; ordrng 1 WPW10554963 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Avon Lake, OH 44012
Angel
Job Details: 01/25/2022
Cc that unit is not draining. Confirmed unit is not draining could hear the drain pump that sounded good didnt seem like there was something stock. Looked under the sink and saw they had a new garbage disposal installed took off the drain hose and the plug was not knock off. Remove plug tested unit and started draining as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Solon, OH 44139
David R
Job Details: 01/25/2022
"Cc unit leaking into basement. Turned unit on, water leaking directly from wash motor. Order drain pump and wash motor.; ordrng 1 W11084657 (Wash pump) and 1 W10876537 (Drain pump)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44128
Jason N
Job Details: 01/25/2022
Cc unit oven door separating Replaced outer oven door glass using customer supplied pre Id part. Op test good.
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Painesville, OH 44077
Joe O
Job Details: 01/25/2022
Upon arrival found heater broken. Re ordering heater assembly; ordrng 1 WR51X10131 (heater def asm fz)
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Solon, OH 44139
David R
Job Details: 01/25/2022
"Cc unit not heating. Found open element. All power checks good. Ordering element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Solon, OH 44139
Brian M
Job Details: 01/25/2022
Cc unit was saying open/close door Found unit functioning properly no issue found at this time Could not duplicate issue Advised If issue returns it may be switches Advised to watch ; ordrng 1 W11192678 (interlock) and 1 W11192679 (interlock)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/25/2022
Cc unit not powering on Found unit getting power but no light on board Needs main control ; ordrng 1 W11419171 (Control)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/25/2022
Cc of no water Found valve not Opening Replaced using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MCD2358WFM02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/25/2022
"Cc no Ice Found icemaker getting power but not rotating Needs icemaker ; ordrng 1 W11512149 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brecksville, OH 44141
Marie V
Job Details: 01/25/2022
"Cc that the unit will not power on. Ran diag found F6E2 ACU ui cannot hear ACU. Unit will need control and Ui. Told cust we can try just the Ui but is best to do both at the same time. Cust will call Maytag to se if they help.; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control 294.04), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Parma, OH 44130
Marie V
Job Details: 01/25/2022
"Cc that the unit stopped mid cycle it did not drain and it was showing LF on display. Ran diag found error code F23 , f81 latch f80 latch h92. Unit does not advance on the diagnostic, it will fill with water and then tries to engage to drain the water out and does nothing. Tilted unit verify rotor and stator . Good. Spin basket by hand and moved impeller by hand. It works good. Opened unit while in diag, keeps running and filling up unit will need control and latch. Explain cust that when those parts are replaced I can verify bearing how are they. Unit does not slide up or down when empty. Most likely breathings are shock. ; ordrng 1 WPW10619844 (Lid) and 1 W10763749 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44128
Marie V
Job Details: 01/25/2022
Cc that the unit stopped mid cycle. Found unit with water. Removed water out and found a pin inside the drain pump. Tested unit. And ran calibration Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Parma, OH 44134
Marie V
Job Details: 01/25/2022
"Cc that they used the oven and the back started sparking and smoke came on. Verify switches they are good. Found terminal block L2 shorted, low wire was loose. Replaced 3 prong power cord and terminal block. Preheated oven to 350*. Tested all burners. Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
JENN-AIR BUILT IN FRIDGE
Model JUR24FRACX00
Near Westlake, OH 44145
Marie V
Job Details: 01/25/2022
Replaced door switch. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon, OH 44011
Gabriel P
Job Details: 01/25/2022
"Replace valve,opt test ok"
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, OH 44145
Gabriel P
Job Details: 01/25/2022
"Found valve getting 120 then voltage drop but valve stay open,ordering valve ; ordrng 1 W10897719 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFCA
Near Madison, OH 44057
Dan H
Job Details: 01/25/2022
"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Chardon, OH 44024
Dan H
Job Details: 01/25/2022
"Customer complaint that door spring is broken and lights on user interface are always on, confirmed, several buttons on user interface are not work8ng, stuck key test shows control is good, found door links broken, unit needs new user interface and link kit; ordrng 1 WPW10078105 (Ui) and 1 8194001 (Link kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Dan H
Job Details: 01/25/2022
"Recovered refrigerant, purges system with nitrogen, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, gauges dropped immediately into 20 vacuum, no frost pattern forming, cap tube is still restricted and cannot be repaired; used 1 W10890131 (Lokring), and 1 W10890121 (Lokring) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Lakewood, OH 44107
Manny
Job Details: 01/25/2022
"Cc unit not drying properly, need to dry clothes multiple times so it can dry also have an error code, found code F2E1 for key stuck in ui, ran cycle and checked vent outlet not good air flow, told customer that the vent needs to be cleaned up, he went behind the drier and pull vent out, and he found a big lint clog, he removed the clog unit has better airflow, but still not optimal recommended customer to replace vent with a semi rigid one and cleaned the duct that goes outside. Unit is working as designed, besides having airflow restrictions. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Avon Lake, OH 44012
Angel
Job Details: 01/25/2022
Cc that door is broken on corner. Confirmed door is cracked on left hand corner on hinge. Will need new lid. Office to reschedule part out of stock.; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Hinge left) and 1 WP8572974 (Hinge right)
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, OH 44112
Manny
Job Details: 01/25/2022
"Installed knob set in normal and press the push to start button unit wont stay on contact BJ and he told me to check the belt switch, belt switch lever is broken unit will need a new switch, per BJ no charge on the switch.; ordrng 1 WD21X10261 (switch interlock)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, OH 44106
Manny
Job Details: 01/25/2022
Cc that unit not filling after I replaced housing and left. Foun unit is not getting hot water disconnected hose and turn valve on and no water, Customer is have remodeling done in his house most likely contractor shut hot water off, customer is not home but will figure out where the hot valve is and turned it on when he gets home, if he still experiencing issues hell call us back."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44105
Manny
Job Details: 01/25/2022
"Cc unit smells like its burning and have to dry clothes 3 to 4 times so they can dry. Ran normal cycle unit shutoff after 2 mins running check outside vent couldnt find it was covered by snow customer cleared snow and little air coming through, took unit apart and exhaust is completely clogged up with lint. Removed all the lint put unit back together and ran normal cycle unit is working properly. Advise customer to replace the vent and vent hood. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT8
Near Willoughby, OH 44094
Corina B
Job Details: 01/25/2022
"Replaced the spray arm, ui, handle and deflector. Started a cycle, let run for awhile. No leaks. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4900XW0
Near Cleveland, OH 44113
Manny
Job Details: 01/25/2022
"Cc unit dryes but makes a loud banging noise, took unit apart found damaged rollers. Replaced rollers using T/S#4392065; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44109
Manny
Job Details: 01/25/2022
"Cc agitator broke off, tried removing all agitator and agitator broke leaving the spline on the shaft tried to remove spline and no luck tried cutting it my cutting wheel broke, will need to get more cutting discs and come back and cut the spline gearcase will be damaged in the process , ordering gear case and agitator new agitator was broken.; ordrng 1 W11550891 (Agitator) and 1 W11423759 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Brooklyn, OH 44144
Manny
Job Details: 01/25/2022
"Installed hinges and door screws, op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/25/2022
"Replaced the heater. Started a cycle no,leaks. Opt test ok."
We serviced a
FRIGIDAIRE RANGE
Model FGEW3065PBD
Near Willoughby, OH 44094
Corina B
Job Details: 01/25/2022
"Checked the wire harness does not have all the connections. Also the ui ribbon cable is not one the main control. Cust is going to call in if the harness is not correct. No pictures of the harness. 2 purple, grey, orange pink and 2 purple should be the colors. Office to reschedule appointment ; ordrng 1 5304517368 (Harness) and 1 139038814 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Avon, OH 44011
Angel
Job Details: 01/25/2022
Replaced tub. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/24/2022
"Cc that the unit is not spinning and is making a loud noise. Confirmed, found dog good underneath unit, causing the belt to come off and make the noise. Cleared all out , put back everything together, ran auto test and calibration with cust. Everything sounds good now. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS10
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/24/2022
"Replaced control board, programmed unit. Set temp to recommended and turned ice maker back on. Explain cust that needs to allow 24 hours for temps to adjust. Op test okBrought core for return"
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV17WNVFA
Near Madison, OH 44057
Joe O
Job Details: 01/24/2022
Cc: not workingFound unit is not heating. Unit pulling 8.3 amps. Magnetron buzzing. Needs magnetron and diode; ordrng 1 5304509470 (Magnetron) and 1 5304509479 (Diode)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mentor, OH 44060
Joe O
Job Details: 01/24/2022
"Installed water valve, and fill tube heater. Ran ice maker harvest and fill. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willowick, OH 44095
Joe O
Job Details: 01/24/2022
Cc: not finishing cycleCustomer states unit fills with water the just clicks. Found error code f7e6(motor fault). Found actuator arm came off cam. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBLO36FMX01
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/24/2022
Cc unit beeping noise and now not cooling properlyFound unit reading 56 in ff and 36 in freezer. Found control constantly resetting when turning on evaporator fan. Fan is running. Unit needs main control. ; ordrng 1 W10818296 (Control)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 01/24/2022
"Cc unit not agitatingRan diagnostics, no codes stored. Ran auto test, found unit not shifting into agitation. Checked actuator operation, found actuator arm separated from motor. Replaced using customer supplied pre Id part. Ran diagnostics test, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Manny
Job Details: 01/24/2022
"Cc that freezer is freezing up thinks its the gasket, found freezer frost up and door not closing all the way, found big chunks of ice preventing the door from closing, steamed ice op test ok"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44128
Manny
Job Details: 01/24/2022
"Knocking on door for about 8 mins no answer, called office talked to MP she reached out no answer told me to tag door, door tagged left, Maddie let me know that the door is open and customer wants me to go in and repair shell be right in, Replaced motor, ran diagnostics and calibration cycle, opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM06
Near Eastlake, OH 44095
Joe O
Job Details: 01/24/2022
"Cc: not workingFound unit tripping overload. Compressor is not starting. Compressor seized. Needs compressorCustomer does not want to repair at this time; ordrng 1 W11209866 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Cleveland Heights, OH 44106
Jason N
Job Details: 01/24/2022
"Cc Unit oven not heating Ran bake test, ignitor not glowing. Found ignitor physically burnt out, will need replaced. Replaced bale ignitor using truck stock kit. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/24/2022
"Installed listed parts. Ran manual spin test on high speed, unit shifter properly and ramped into high speed spin. Ran auto test, all functions passed. Op test good."
We serviced a
FRIGIDAIRE WALL OVEN
Model FFET2726TWC
Near Wickliffe, OH 44092
Corina B
Job Details: 01/24/2022
Replaced the control and sensor. Opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Manny
Job Details: 01/24/2022
"Replaced inlet valve, ran diagnostics and calibration cycle, no issues found, unit is working properly, opt test ok "
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44122
Corina B
Job Details: 01/24/2022
"CC that there is a fault code that comes up. Confirmed, f8e4 float switch open. Will need a drain pump and float switch. Office to reschedule ; ordrng 1 W11545764 (Float switch)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/24/2022
Replaced the lightbulb. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Strongsville, OH 44149
David R
Job Details: 01/24/2022
Replaced manifold. Tested. Good. Op test ok