Local Reviews
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Jason N.
WASHER WHIRLPOOL WTW7500GC0 "Cc unit starts but doesn’t make it through to sensing, only makes clicking noiseRan wash test, lid lock not engaging, found washer(the small metal object) stuck in lid lock receiver. Removed and retested. Op test good."
Jason N.
DRYER WHIRLPOOL WED4815EW1 "Cc unit taking too long to dry and steam coming out when runningCustomer showed pop, pictures was on phone, he doesn’t know how to forward through email.Checked unit heat and airflow. Good airflow and heat, checked vent housing and blower wheel, all clear. Customers vent runs upwards through house and out second story. Advised customer to have house venting looked. Unit op test good."
Jason N.
RANGE WHIRLPOOL WGG745S0FS02 "Cc LF burner not lighting fast enoughCustomer showed popConfirmed sometimes takes approx. 10 seconds for burner to light. Adjusted gas valve down, rechecked. Burner lighting within a few clicks. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed listed evap harness and evap cover. Advised customer to allow 24-36 hrs for temps to return to desired levels.
Jason N.
REFRIGERATOR GE CFSP5RKBCSS "Cc still not coolingConfirmed ff section at 52 degrees. Found very little air flow from ff air vent. Checked damper, damper door fully open, found frost/ice built up in air passage from freezer section. Cleared out, rechecked air flow, op test good."
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
Corina B.
REFRIGERATOR MAYTAG MFX2676FRZ00 "CC that the unit is not cooling. Ff 40 fz 10. The ff is overpacked with food and the top shelf is to high. Advised the cust to not overpack the shelves and to lower the top shelf for a gallon of milk to sit on. Cleaned the condenser coils, had a lot of dust and dirt. Checked the freezer thermistor 20000 ohms. Will need a new control. Cust has an auth for part. Office to order part. ; ordrng 1 W10843055 (cntrl-elec 29607) and 1 W10902214 (thermistor) and 2 WP8285876CB (grate-brnr 10153)s and 1 WP8285878CB (grate-brnr 8265)"
Corina B.
WASHER MAYTAG MHW5630HW0 CC that the unit shakes when spinning. The shipping bolts were in the washer. Removed the shipping bolts. Started a drain and spin. Optest ok.
Corina B.
DRYER WHIRLPOOL WED4815EW1 Replaced the supports and idler. Optest ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
Dan H.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees , freezer section temperature at 18 degrees , evaporator fans are running, compressor and condenser fan are running, ran test 4, good frost patterns formed on evaporators, unit needs new control ; ordrng 1 WPW10675033 (cntrl-elec)"
Dan H.
WASHER MAYTAG MVWB765FW2 "Customer complaint that unit runs for 2 plus hours, ran diagnostics found found f0e5(off balance) error code, unit is very unlevel , floor is very sloped, leveled to the best of our ability due to floor, installed rotor and control, op test good"
Dan H.
REFRIGERATOR KITCHENAID KSRG25FKWH03 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 6 degrees , found frost blocking air channels, found fresh food section door closer worn out causing door to pop open, steamed air channels clear, unit needs ne fresh food section door closer; ordrng 1 WP2182179 (cam-door 4.33) and 1 WPW10329686 (cam-door 4.33), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL AFF2534FEB "Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 24 degrees , found evaporator not defrosting properly, defrost heater and bimetal are good, installed new control , cleared evaporator , op test good ; used 1 cW10503278 ("
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that freezer section light is out, found switch frosted over, freed switch, doors are sealing ,op test good"
Dan H.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint that unit is not working, confirmed, found no power to unit, advised customer that they need an electrician to correct power supply"
Dan H.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Installed new control and evaporator fan/thermistors, op test no good , led lights did not light, deli control is not lit, ordering deli control and harness; ordrng 1 W11170612 (HARNESS ) and 1 WPW10677119 (cntrl-elec)"
Dan H.
REFRIGERATOR WHIRLPOOL ED5VHGXMQ00 "Customer complaint that unit is leaking, ran water dispenser, cycled ice maker , filled evaporator drain pan, evaporator drain tube is clear, no leaks found, unable to duplicate the problem , unit is operating as designed"
Dan H.
WASHER WHIRLPOOL WTW4950XW3 "Customer complaint that sometimes lid lock will go crazy and unit will not drain, ran diagnostics found f0e2(oversuds) and f9e1(long drain) error codes, ran manual test cycle lid locks, drain pump is not working, drain pump is recieving 120vac , installed new drain pump, op test good ; used 1 WPW10276397XXX (XXX DO NOT RESTOCK XXX) from stock"
Dan H.
STACK W/D WHIRLPOOL WFW95HEDW0 "Customer complaint that door had locked, door is unlocked now, ran diagnostics found f5e2(door lock error) error code, ran test cycle, door locked, unlocked and locked again, unit completed test cycle, unit is operating as designed per tech sheet, if problem reoccur unit will need new door lock"
Brian M.
REFRIGERATOR WHIRLPOOL KSSP42QHS00 "Cc of water leak and ice door not working Found water leak coming from hose near door was able to trim back housing and install a John guess fitting from truck stockFound ice door damaged and needs replaced as well as the chute ; ordrng 1 W10823377 (mechanism delay6795) and 1 WP2180224 (guide-ice1444), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu1870) from stock"
Brian M.
RANGE WHIRLPOOL GW399LXUS06 Cc left burners not turning on Found valves stuck closed and will not turn Needs valves Customer does not want to repair
Brian M.
DISHWASHER KITCHENAID KUDS35FXSSA Cc steal leaking Found unit has walked off customers shims and to be leaning way forwardsWas able to add shims to feet to bring front up and semi snug it to countertop Ran tested cycle OP TEST OK
Corey L.
RANGE WHIRLPOOL WFG320M0BS0 "Customer complaint oven not working, confirmed ignitor is not glowing, customer stated ignitor was just replaced, power getting to gas valve WP98014893 but not to ignitor, gas valve failed, unit is plugged into a no ground adapter on a non grounded extension cord, oven seal WPW10535778 is also visibly torn and hanging, customer left for an emergency without warning, called customer and quoted, upset with price and said he had to go and he will call us later, office to try to collect payment; saved tckt"
Corey L.
RANGE JENN-AIR JDS1450DS0 "Console has keyboard control in question, it has been replaced already so it was not installed, need main control board; ordrng 1 W11099813 (cntrl-elec)"
Corey L.
REFRIGERATOR MAYTAG MRT118FFFE00 "Customer complaint fridge not cooling at all, confirmed compressor and evap fan are not running, condenser fan is running, compressor extremely hot, start device keeps resetting, bench tested compressor, compressor W10507884 is seized, compressor only is covered per entitlement, quoted, customer is going to shop around, left customer with quote"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint water still in dishwasher, confirmed, canceled cycle and water cleared, filled tub again to drain, sink drain backed up water up out of sink, no drain loop installed and drain hose comes through cabinet too low, installed drain loop, and drained into bucket, drain pump is slow, unit needs drain pump; ordrng 1 W10876537 (drain pump)"
Corina B.
DISHWASHER MAYTAG MDB8989SHW0 "Replaced the tracks. Optest ok. The unit looks like it was dropped. Checked the tub, looks good. Ran a calibration no leaks. Advised cust to keep an eye on the dishwasher."
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Installed new door, op test good"
Corey L.
DRYER WHIRLPOOL 110.639541 "Installed part, op test good"
Gabriel P.
WASHER MAYTAG MVWC565FW1 Reschedule for friday basement flood it also customer said they never received parts re ordering ; ordrng 1 W11162438 (CNTRL )
Gabriel P.
WASHER WHIRLPOOL MVWB725BW0 "Spin basket bearings are loud,look underneath black grease leaking customer will not fix do not order parts ; ordrng 1 280146 (rotor 210.05) and 1 W10435302 (bearing 105.51) and 1 WPW10419333 (stator 204.84 ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER MAYTAG MVWB865GW0 "Customer complaint agitator top fell off and when washing king size blanket it did not spin out all the way and said ovld, explained what that meant, installed agitator cap, ran diagnostics found f9e3 and f0e4, cleared codes, suspension is good, ran calibration, op test good"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 I was going to replace two service pointer found but found issue customer having and is not a repairable machine bottom frame weld broke it has a big gab letting all air to come out from underneath call bj and show him he ask me to call tech line spoke to rick
Gabriel P.
RANGE KITCHENAID KEMC378KSS0 "Back panel was hitting motor fan causing to vibration sounds correct issue,opt test ok"
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Found error f0e2 over suds and f7e1 basket speed fault delete codes ran calibration pass ran auto test pass ran drain and spin pass no noise I believe she might off had and off balance load,opt test ok"
Jeff M.
WASHER WHIRLPOOL LSN1000KQ0 The lid switch failed. Needs replaced ; ordrng 1 3949247V (LID SWITCH)
Jeff M.
DRYER MAYTAG MEDB755DW2 "Found the heating element warp and touching a piece of metal causing it to constantly be on.the unit also has the F 4e4 error code line voltage. I checked the possible causes in the tech sheet for this error code for unit needs a new main control; ordrng 1 279838 (element,heater) and 1 W10831163 (MAIN CONTROL )"
David R.
DISHWASHER MAYTAG MDB7749SAM0 Replaced control panel. Tested. Op test ok
David R.
DISHWASHER WHIRLPOOL WDF330PAHS1 "Cc of leaking from corners, intermittent. Doesn’t happen all the time. Ran for a couple minutes, took cover off and didn’t see any leaks. Noticed door hitting side of cabinet whenever closing. Adjusted feet in front and back to help level unit out more. Tested and ran more. Seal is good. No leaks noticed. Put down water mat. Op test ok.*** went over not over loading top rack and making sure nothing is hitting sprayers to stop them from going freely."
Jeff M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
WASHER GE WCVH4800K2WW Replaced door lock. Tested. Op test ok
Jeff M.
KITCHEN WHIRLPOOL WDF560SAFM2 Installed new part unit op tested good
Jeff M.
DISHWASHER MAYTAG MDB4949SHZ0 I found glass under the float. Op tested good
Jeff M.
OTR MICROWAVE WHIRLPOOL MMV4205FZ3 Installed new part unit op tested good
Joe O.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc: not coolingFound evaporator to be frosted overTested thermistorRan diagnostics Unit is defrosting, all fans and damper workingCalled whirlpoolHe advised to order a ui; ordrng 1 W11214887 (cntrl-elec)"
Jeff M.
REFRIGERATOR WHIRLPOOL ED5LHAXWT02 The water dispenser hose at the end was dry rotted. I cut back the driver up unit tested good
Jason N.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Installed listed led modules. Op test good.
Corina B.
DRYER GE GTD42EASJ2WW "CC that there is a squealing noise. Started the dryer can not duplicate the noise. Checked the outside vent, clear. Advised cust to take a video of the noise. Optest ok"
Brian M.
REFRIGERATOR WHIRLPOOL KRMF606ESS00 Cc mullion is sweating Found mullion on but not getting power from ui Ohmed mullion OP TEST OK Ui getting 14 dc but not sending it to mullion Needs Ui and trim cover cracked trim while removing ui ; ordrng 1 W10894103 (cntrl-elec) and 1 W11125932 (trim)
Gabriel P.
WASHER MAYTAG MVWX655DW1 Found error code f2e1 stuck key and F5E1 lid switch fault and F7E1 basket speed fault F7E6 motor fault found motor grinding on cover underneath took pictures motor is damaged ordering cover and motor ; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 WPW10427633 (pulley shield)
Brian M.
WASHER MAYTAG MVWX655DW1 Cc of no spin Found tub hub stripped checked teeth on gearcase seems fine no damage Replaced hub using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
Gabriel P.
WASHER MAYTAG MVWC565FW1 "Led light on control not on check voltage from outlet 124 and check voltage to control 124 control not responding try to go to diagnostics and nothing turn on need a control,ordering took pictures of pop ; ordrng 1 W11162438 (CNTRL )"
Gabriel P.
RANGE WHIRLPOOL WFE975H0HZ1 "Replace control opt test ok ,took core with me"
David R.
RANGE KITCHENAID KEBC101KSS06 "Cc when putting on bake cycle, door is closed, but display will keep flashing close door. Door switch when door is pushed closed is clicking, but light is still turned on and when in bake cycle says door is still open. Checked door switch, no continuity. Ordering door latch.; ordrng 1 WP9760889 (latch-door 186.82), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced track stops. Tested. Op test ok.
Jeff M.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 The unit is not producing ice customer did not purchase the water filter. Sounds like air is in the lines. I ran the diagnostics on the icemaker there’s no codes.
Gabriel P.
WASHER WHIRLPOOL MAV408DAWW "Replace timer end up broking the nob also still same issue call bj senior tech he had do check with my meter found pressure sensor switch bad but pressure sensor is discontinued cannot be repairable ; ordrng 1 Y2201474 (switch,pressure)"
Jeff M.
WASHER MAYTAG MVWB835DW3 Installed new part unit op tested good
David R.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc of drawers. Both pan crisper drawers with or without something inside rough when pushing back in and takes a little force. ordrng 2 WP67002633 (pan-crispr)s"
Jeff M.
WASHER GE GHWN4250D1WW Unfortunately the nuts in the transmission casing are sheared off and the suspension is completely shot that’s how the unit spit the brick out. Customer wants reimbursed for the bolts and brick
Brian M.
DISHWASHER KITCHENAID KDTE204DSS0 Installed control and sensor Ran test cycle OP TEST OK
David R.
WASHER MAYTAG MVWX655DW1 "Cc of leaking, and cycle not advancing. Customer said she found problem at same time, clothes were soaking wet, water could of dripping from them onto floor without noticing and thinking it’s the unit. Went through error codes, have a lid lock and unlock error F5E2/F5E3. Verified that lid lock is not locking in manual mode, separate issue from last time. No residue or water marks on components. Ran manual for cold water, let fill halfway up in tub and sit for 20 mins, drained and found no water underneath. Hoses to water valves are tight and no water leaking from back. As of today no leaking, only thing I see wrong is the lid lock.***called Techline JkDocumented findings. Check hoses, drive system. Will need new lid lock. Do not order parts until authorization is sent; ordrng 1 W11307244 (LATCH 86.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DRYER KENMORE 11087081601 Cc of burning smell Customer vacuumed out dryer Did not see any wire damage and unit is functioning properly OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cc of snow in freezer Found door sealing properly must of been popped open for a little bit Found liner gaps in fridge section sealed liner with silicone Advised on making sure door actually closing OP TEST OK
David R.
DRYER MAYTAG MDE9700AYM "Cc of buzzing noises coming from display, drum seal and noise. Customer turned the breaker off and on about 3 times, unit is not turning on. Checked and unit is getting 240 to control board, control board making buzzing noise and a little electrical burning smell. Made sure all wires plugged in, unit not coming on. Control panel is NLA. Might also need control. Seal is coming off of drum . Research for parts.Panel control 35001154Drum assy 35001130"
David R.
REFRIGERATOR AMANA ART318FFDS03 "440-371-5378 put this number into system For customerCc of unit not cooling in FF section, stuff in Fz is froze but the fan not blowing. Found ice build up on fan and Evap cover. Ordering fan, harness, thermistor, control.; ordrng 1 W10838965 (thermistor) and 1 W11177653 (HARNESS) and 1 W11352623 (CONTROL) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Cc nothing is working or coming on. Start device to compressor is good. Found wires on control to UI not plugged 8n all the way. Plugged everything back in. Unit started right up. Everything is running, fan are blowing. Advised customer to give 24hours for it to cool and get back to normal settings. Op test ok"
Jason N.
DRYER WHIRLPOOL WGD5600XW0 "Cc unit does not heatConfirmed no heat condition, unit ignitor not glowing. Checked thermals, found thermal fuse open. Replaced using truck stock. Ran dryer cycle. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
Corey L.
RANGE JENN-AIR PRG3010NP "Customer complaint there was a boom when trying to use oven and some gas smell, started bake for 350, ignitor glowing gas valve opened but did not light, this would build up and light eventually creating the “boom” ignitor is shorter than the original, moved closer to burner holes, tested 10x to be sure, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Cc unit not coolingFound ff section at 52 degrees. Back wall of freezer covered in frost. Removed evap cover, evap frosted over. Ran diagnostics step 5, defrost circuit checks open. Checked defrost thermistor, good resistance, found defrost heater connector not fully plugged in. Reran step 5, defrost circuit checks closed, heater turned on. Finished defrosting evap. Op test good. advised customer to allow 24-36 hrs for unit temps to return to normal."
Joe O.
REFRIGERATOR ELECTROLUX EI26SS30JS6A "Cc: frost build up in ice chute, drawer in freezer keeps falling apart, rail broke for drawerFound chute for ice maker not sealing properlyFound rail for freezer drawer broke offAnd also found ff door gasket ripped and not sealing properlyNeeds ff door gasket, drawer hanger, and dispenser; ordrng 1 241786009 (gasket-refr door) and 1 241799601 (hanger-basket) and 1 242100018 (module-dispenser)"
Corina B.
REFRIGERATOR WHIRLPOOL KBFS20EVMS8 "CC that the ice maker is not making ice and it sometimes leaks. Found the fill tube frozen over. When cycling the ice maker the gears are staying stuck in one position. Will need a new valve and ice maker. Cust can install the parts. Office to order parts. ; ordrng 1 D7824706Q (ice maker 11943) and 1 WP12544124 (valve 10676), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER WHIRLPOOL WFW94HEXW0 "The unit has a F6e1 miscommunications error code the MCU cannot communicate with the main control. Estimate only; ordrng 1 W10427967 (cntrl-elec) and 1 WPW10374126 (MCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
RANGE WHIRLPOOL WFG510S0AS1 "CC that the bottom of the oven caught fire. Found there was grease on the bottom of the pan. They used a fire extinguisher to put the fire out. Cleaned the oven out. Heated the oven to 350*. ; ordrng 1 WP9758078 (burnr-oven 8902), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR GE PFCF1NJXCCC Recovered refrigerant. installed compressor and drier ran 28 inch vac for 20 minutes. Watched no change to gauges. Filled unit with 5.5oz of r134a. Frost pattern returned. Op test okRecommended customer to wait 24 hrs for temps to adjust.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Ice door order was wrong color, customer wants the original color(gray), found ice build up in fill tube, installed ice maker , ordering correct color ice door and fill valve; ordrng 1 W11324790 (ICE DOOR ) and 1 WPW10179146 (valve-inlt)"
Joe O.
REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: not dispensing iceFound drive shaft for auger motor frozen in placeRemoved auger shaft lubricated shaft re installed shaftOp test ok
Joe O.
WASHER WHIRLPOOL WFW7590FW0 Installed bellow and drain hoseRan test cycleOp test ok
David R.
WASHER WHIRLPOOL WTW8000DW5 Replaced water valves. Tested unit in normal cycle with load in. Op test
Joe O.
REFRIGERATOR GE GFE27GGDBWW Cc: ice build up and temp concerns in ff sectionFound unit temps set to 40 ff and 0 fzrFound actual temps to be 2 in fzr and 44 in ffFound sheet of ice in bottom of freezerEntered diagnostics ran ff fan test fan is powering onUnit is defrostingFound a piece of debris stuck in drainRemoved debris Op test ok
Dan H.
REFRIGERATOR WHIRLPOOL KSRG22FKWH04 "New valve did not come with supply line connection, old valve is leaking there, unit needs connector too; ordrng 1 WPW10445062 (connector 38.95)"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc of ice build up and FZ door not sealing. Customer also said they took the rubber piece off the old drain tube. Replaced old drain tube with new updated from t/s. Steamed out all out and cleared drain. Steamed and conformed gasket back to cabinet. Op test okS38253 code for drain tube, parts only.; used 1 W10619951 (TUBE-DRAIN) from stock"
Jeff M.
REFRIGERATOR GE PFCF1NJXCCC C jo pvr
Jeff M.
WASHER AMANA NTW4516FW2 Installed new part unit op tested good
Brian M.
RANGE WHIRLPOOL WOD77EC0HS01 Cc clock keeps changing time Pulled stored codes multiple errors for f6e0 communication errors Followed steps in service manual Confirmed continuity of wiring between UI board Control Panel Assembly and ACU. The light is on after power reset Need ui board ; ordrng 1 W11351648 (UI)
Corina B.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "Recovered refrigerant, replaced evap and drier, pulled 28"vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, op test ok"
Corina B.
REFRIGERATOR KITCHENAID KRSF505ES00 CC that there is no ice. Found a white wire pinched and cut in half. Several other wires are starting to be pinched. Will need a new door. Cust is calling whirlpool to see if they will cover a door.
Corina B.
RANGE JENN-AIR JES9800CAS02 "CC that the cooktop burners are not working properly. All burners are working now, as designed. There is a crack in the cooktop, took pictures. Advised cust if we need to replace the switches we need to replace the cooktop due to it being cracked. Optest ok"
Corina B.
WASHER AMANA NTW4516FW3 CC that the water is not draining out. Found the drain pump and hose clogged. Cleaned the drain hose out and pump. Started a rinse and spin cycle. Optest ok. Advised cust to not wash rugs that have the rubber backing on them when they are starting to flake or peel off.
Dan H.
REFRIGERATOR KITCHENAID KRFF302EWH01 "Installed new door gasket, op test good"
David R.
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 "Cc of ice build up on Fz floor. Unit has old style drain tube, will need new one. Ordering train tube and unit needs to be steamed, parts only; ordrng 1 W10619951 (drain tube)"
David R.
DISHWASHER WHIRLPOOL WDF330PAHB1 "Cc of dispenser not working. Dispenser door tab not pushing open door. Tested out all other components, all check good. Needs dispenser **** owner not there, daughter is. Will have to email POP before ordering part and returning.; ordrng 1 WPW10671905 (dispenser)"
David R.
WASHER MAYTAG MVWC565FW0 "F7E6 motor fault. In service mode unit will spin but not agitate. Went into manual, unit will not agitate, pulses back and forth. Followed through Drive System, shifter test fine but motor windings test out of range, cap testing good. Will need motor and cap. ***Motor is covered under 10 year warranty.*** do not order parts. Customer wants to get in touch with whirlpool first; ordrng 1 W11026785 (motor-drve 204.55) and 1 W11158831 (CAP 118.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MHW6630HW0 "Installed harness, op test good"
Dan H.
DRYER WHIRLPOOL LGB6000PQ1 "Customer complaint that unit is taking too long to dry, good air flow outside, unit heated, then unit stopped heating, unit draw correct amperage, coils not opening, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL 22.45) from stock"
Dan H.
DISHWASHER MAYTAG MDBH979SAM1 "Customer complaint that unit stopped working mid cycle, found no power to unit, advised customer that they need an electrician to correct power supply"
Jeff M.
DISHWASHER MAYTAG MDB4949SHZ0 Installed new part unit op tested failed. The unit works now but there is a extremely loud noise coming from the motor. And the panel is dented ; ordrng 1 W11262939 (SS PANEL ) and 1 WPW10591570 (SUMP)
Gabriel P.
DISHWASHER KITCHENAID KUDE20IXWH9 Do to and power outage control getting 125 v but not responding ordering control panel and control ; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10500180 (panel-cntl)
Dan H.
REFRIGERATOR WHIRLPOOL ET8GHMXLQ03 "Customer complaint that unit is leaking into fresh food section , confirmed, found evaporator drain tube clogged, cleared, op test good"
Dan H.
WASHER WHIRLPOOL WTW5000DW0 "Customer complaint that unit is making a banging noise, ran manual test cycle for high speed spin, unit spins, no noises, ran drain and spin cycle with 6 wet bath towels, unit spun, no banging noise heard, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Brian M.
RANGE KITCHENAID KSDB900ESS2 Cc of no heat in oven Ran test bake temps reached 350. In 14 min Cancelled bake ran auto test OP TEST OK Ran test bake up to 410 At this time unit is functioning properly
Brian M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Checked over ice chute. No air coming up parts ordered are not needed Call whirlpool they walked me through some steps to test Found water pressure to be low when filling at the door Removed filter and pressure returned Ran icemaker fill test with filter out and ice maker filled all the way Advised to replace or leave out water filter and give it a few days to see if it continues to clump
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBMS02 Installed fan wires and deli ui Defrosted the ff evap Ran test 4 frost pattern returned as normal Advised to give it at least 48 hours OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
REFRIGERATOR MAYTAG MBR2256KES6 Cc water on floor. Found ice building up in Evap drain and on floor of FZ. Ordering drain tube and will need to be steamed; ordrng 1 W10619951 (drain tube)
Brian M.
REFRIGERATOR MAYTAG MFI2570FEZ06 Cc unit is feeezing ff section Found freezer set to 0 but temps around -2 and ff set at 37 but temps around 30 Ran diagnostics thermistors are passing Advised on stepping up the temps in freezer to help with temps Set temp in freezer to 2 advised to give it 72 hours to see if it changes
Brian M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Cc of no ice Found icemaker in the off position Found icemaker not filling due to fill spout iced over Cleared ice Ran test harvest OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Cc of temps are higher and freezer seems not to be as cold Found freezer evap frosted over Forced defrost heater kicked Defrosted evap and switched to a 8 hour defrost
Jason N.
WASHER WHIRLPOOL WFW92HEFC0 "Cc unit not startingRan diagnostics, no codes stored, diagnostics test good, all functions normal.Ran ui function test, dial not work on certain selections, ui flashing in and out occasionally. Checked wiring to control, could not find anything unusual. Order ui and ui harness.; ordrng 1 W10580186 (harns-wire) and 1 W10784651 (console)"
Brian M.
RANGE WHIRLPOOL WFG320M0BW0 Cc glass falling off Found glass popped off the brackets Put glass back on brackets OP TEST OK
Jason N.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc not coolingCustomer showed popNo display on control. Checked connections on control. Checked voltage in to control board, good at 122v. Unit needs control board.; ordrng 1 WPW10503278 (refer elect cont brd)"
Jeff M.
DRYER WHIRLPOOL WGD8540FW1 Parts not needed. The unit is vary unbalanced. And a stacked unit in a small room
Gabriel P.
WASHER MAYTAG MHW6630HW0 "Found coins stuck inside basket remove all of them ran diagnostics no error codes ran auto test pass ran drain and spin pass record washer machine operating show manager,opt test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Customer complaint ice was clumping up in bin then ice maker tray broke in half, confirmed im tray in half, unit needs new ice maker, customer stated she rarely uses the ice dispenser which is most likely the cause of the ice bin clumping, customer cannot locate pop and tech unable to find entitlement, customer on the phone with Lowe’s now getting a pop, also customer can call wpl and get a concessions number sent to us we can order the part W11099789 Ice Maker; saved tckt"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replace all parts order,opt test ok ,took core with me for return"
Gabriel P.
DISHWASHER WHIRLPOOL WDF520PADM7 "No error codes test pass,explain customer how machine works and few tips opt test ok"
Gabriel P.
REFRIGERATOR GE CFCP1NIZASS "Replace valve,opt test ok"
David R.
WASHER WHIRLPOOL WTW5000DW1 "Cc cycle not advancing. F7E1 basket speed fault. In service mode, unit would pulse in spin and agitate. Looked under unit found belt off and oil over all components (motor, belt, shield, shifter, cam, cap). Cleaned off and replaced belt, useable for now. Wash plate can come off but is chipped. Ordering all drive system parts and wash plate.; ordrng 2 9741052 (screw)s and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (MOTOR) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Gabriel P.
DRYER WHIRLPOOL MDG6800AWW "Customer had dryer unplug for 3 days when plug in everything was working properly explain to her that she might of reboot computer advise her to clean up the vent,opt test ok"
David R.
RANGE WHIRLPOOL WEG750H0HZ0 Replaced ignitor. Tested. Op test ok
Jason N.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed customer supplied freezer door, checked all functions. Op test good."
Jason N.
DISHWASHER WHIRLPOOL KDTE104ESS "Cc unit not dissolving soap and dishes not dryingRan diagnostics, found code 7-1 for no heat. Diagnostic cycle wash motor started, then stopped after a pause. Canceled, drained, started standard wash cycle, wash motor not turning on. Unit needs wash motor, replaced using truck stock. Ran diagnostics cycle. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Jason N.
WASHER WHIRLPOOL WTW8500DW0 Installed back cover plate. Op test good.
Gabriel P.
WASHER WHIRLPOOL WTW7040DW0 Found error f7e9 lock rotor and f2e1 stuck key look underneath and it was bad took pictures all parts are damaged ordering and rescheduling ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Jason N.
RANGE WHIRLPOOL WFG550S0HZ1 Installed listed oven door glass. Op test good.
Jason N.
RANGE WHIRLPOOL WEE750H0HZ1 "Cc nothing will work, controls lockedCustomer showed popConfirmed control lock, could not unlock controls via panel. Power cycled unit, controls unlocked and responsive. Set time and date, op test good."
Jeff M.
WASHER AMANA NTW4516FW1 The unit had a off balance code. Recalibrate the unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL MRT118FZEM00 When I installed the previous parts customer told me he was going to shut down the fridge and thaw out which he did. The unit only worked two days after that moment. Previous part was not needed. I steamed out the evaporator and installed the motor from truck stock unit tested good. No charge reimbursement on the control just covers that fan motor; used 1 WP2315539 (MOTOR-EVAP) from stock
Dan H.
DISHWASHER WHIRLPOOL GU2400XTPS3 "Customer complaint that unit is leaking, started normal wash cycle, found unit leaking through crack in tub(see pic), unit needs new tub; ordrng 1 W10413848 (tub)"
Corey L.
REFRIGERATOR WHIRLPOOL WRS950SIAM00 "Installed dispenser pad, op test good"
Corina B.
DRYER WHIRLPOOL WED4815EW1 CC that the unit is not heating. Checked the power L1-n 120 volts. L2-n 0 volts L1-l-2 0 volts. Will need a fuse. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok.
Brian M.
DISHWASHER WHIRLPOOL WDP370PAHW0 Cc of leak Ran test cycle could not duplicate a leak but found door not aligned Was able to add washer to right caster wheel to even out the door At this time unit it working properly
David R.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc of noise, said it hasn’t been making noise past couple of days. Arrived and found normal noises, fan is running and no ice build up. Checked by compressor and made sure nothing was hitting or humming back there. Turned unit off and on, no out of the normal sounds. Customer has no water to unit and has icemaker arm up in off position. Cannot duplicate noise at this time.**** advised customer to record noise if possible."
Corey L.
DRYER MAYTAG MEDC465HW0 "Installed thermostat, op test good"
Corey L.
OTR MICROWAVE KITCHENAID KMHS120ESS2 "Customer complaint damage to mw and cupboard, took pics of areas concerned, found mw left side channel on panel not attached to mw frame, attached mw panel to frame, spoke with office, damage to be reviewed by owner"
Jason N.
DISHWASHER WHIRLPOOL WDF530PAYB7 "Installed listed drain hose, op test no good. Unit not draining, disconnected drain hose sections, ran drain through first section, no water movement. Found unit drain pump and drain pump housing on sump very chewed up from hard debris. Talked with BJ, Unit needs sump assembly and drain pump. Customer not continuing repair, office to contact customer for refund."
Jason N.
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Installed listed control. Op test good.
Gabriel P.
DRYER MAYTAG MEDB835DW4 "Took core with me for return,replace contro and UI opt test ok"
Jason N.
DRYER SAMSUNG DV350AERXAA04 "Installed listed heater element. Ran dry cycle, good heat, op test good."
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint oven light will not turn on every time while cooking once temps get around 350 or above usually works when loading food but when it’s time to check on food the light doesn’t work, light operating normally, started bake cycle for 400 oven preheated to 400 and oven light works still, Called techline spoke with Austin advised to check connections at light socket and control, unit operating as designed as tech was there the whole time, tightened connections"
Joe O.
OTR MICROWAVE WHIRLPOOL WMH32519HB0 Cc: burning food if it cooks over 3 mins and burning smellFound unit to be heating properlyChecked over unit No shorted wires no burn markingRan unit for 4 mins with a burger patty unit cooked pattyDid not smell any burningOp test ok
Corey L.
DISHWASHER WHIRLPOOL WDF330PAHB1 "Installed sump and motor asm, op test good"
Jason N.
DRYER MAYTAG MEDX655DW1 "Cc unit heats but does not runVerified no tumble but does hearChecked thermals, found thermal fuse open, and heater element shorted to ground. Unit needs thermal fuse and heater element.; ordrng 1 279838 (element,heater) and 1 WP3392519 (thermal fuse)"
Jason N.
DISHWASHER WHIRLPOOL WDF520PADW7 "Marcone package was opened and box control came in was opened, when customers retrieved from their doorstop, installed listed control , op test no good, wash motor not running. Reordering control ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)"
Joe O.
WASHER MAYTAG MVWX655DW1 Cc: leaking and not filling properlyFound customers water line into unit leakingFound a open water line above unit slowly dripping onto unitRan auto testRan normal cycle and deep water wash cycleUnit not sensing properlyNeeds control board; ordrng 1 W11116592 (cntrl-elec)
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Customer complaint temperatures are set to max and temps are too high, Customer has both compartments on max and temps are -1 to 7 frz and 32 ff, unit was in garage all winter and now has a shorter defrost cycle, Customer has moved unit to the basement for good, ordering control; ordrng 1 W11353813 (CNTRL)"
Joe O.
WALL OVEN KITCHENAID KEBC247VSS02 Installed membraneOp test ok
Joe O.
WASHER MAYTAG MVWC565FW0 Cc: not spinning clothes outFound unit not spinningFound hub completely strippedReplaced hubRan auto test and calibrationOp test ok; used 1 W10528947 (HUB) from stock
Jason N.
WASHER MAYTAG MVWB835DW3 "Cc customer has to unplug unit before they can run a cycle.Customer showed popRan diagnostics, found codes f5e1 for lid switch fault-lid is upRan auto test and calibration. All functions passed. Test lid lock manually, lid lock functioning normally, checked with lid switch up. Started wash cycles, multiple time, started every time. Advised customer that this unit has capacitive touch panel, explained how to operate. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBM0 "Cc unit not coolingCustomer showed pop, no model or serial number on receipt, called SM to okFound ff compartment at 55 degrees, found frost buildup on freezer back wall and evap. Ran force defrost on control board, unit would not enter defrost, compressor still running. Replaced jazz board using truck stock, op test still no good, defrost circuit no amperage. Jumped out defrost thermostat, reran force defrost, drawing 4.3 amps. Replaced defrost thermostat using truck stock. Defrosted evap. Op test good.; used 1 10442411 ("
Jason N.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Installed listed led modules. Op test good.
Jason N.
REFRIGERATOR MAYTAG MFT2776FEZ00 Cc unit door makes sound when closingCustomer states sometimes her ff door making a scraping sound when it’s almost closed. Lubricated both door latches. Op test good.
Dan H.
RANGE WHIRLPOOL WFE515S0EW1 "Customer complaint that hot surface light stays on, confirmed, right front element is sending power to indicator light, unit needs new right front element; ordrng 1 W11047722 (elmnt-surf)"
Joe O.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: cooling vent for ice maker fallingFound vent for ice maker hangingReinstalled ventOp test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Cc: not cooling in freezerCustomer advised He didn’t hear the freezer evap fan when it wasn’t cooling and that unit started cooling again after the callEntered diagnosticsTested fans, compressor, evaporator fans, and thermistorsOp test ok"
Corey L.
DBL WALL OVEN WHIRLPOOL WOD77EC7HV01 "Customer complaint there is a scratch on bottom left corner of top oven door, confirmed, replaced with part sent, op test good"
Gabriel P.
DRYER FRIGIDAIRE FARG4044MW0 "Install limiter,opt test ok customer has a foil vent advised customer to replace with a semi rigid or rigid vent. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DISHWASHER WHIRLPOOL WDF330PAHB2 "Show customer about cleaning filter took drain pump apart found nothing,ran calibration pass I believe one of reason it stops some thing had to be underneath float to make the machine stops but it might of flush out everything working properly ,opt test ok"
Gabriel P.
LAUNDRY CENTER MAYTAG MEDX500BW0 "Found lints clogging the out side vent clear out,opt test ok heat coming out was 180 and heat inside was 181 ,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW2 "Found error code f7e5 shifter fault delete codes replace shifter ran calibration and auto test and still not shifting check control and found shifter connector not plug in correct issue ran both test,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
Corina B.
WASHER MAYTAG MVWB750YW0 "CC that the f51 comes up on the ui. Ran diag f51 Motor RPS Failure, checked the rps sensor out of range. Will need a new sensor. Office to order part. ; ordrng 1 WPW10178988 (sensor)"
Gabriel P.
DISHWASHER WHIRLPOOL WDF760SADM3 "Replace link and hinge,optest ok took me a long time cause couldn’t take dishwasher out so had to work underneath"
Corey L.
WASHER MAYTAG MVWB835DW4 "Installed part, op test good,"
Corey L.
WASHER WHIRLPOOL GHW9100LW2 "Customer complaint washer is not draining and their was an error code f02, confirmed, found drain pump clogged, cleared obstructions from drain filter and cleaning drain system, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint freezer drawer won’t move and unsure how to move shelves in fridge, confirmed freezer top drawer inside freezer stuck, customer had a container blocking drawer from underneath, corrected, adjusted shelves to customers satisfaction"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaints are both drawers in fridge are too small a head of lettuce will not fit and freezes on shelf, the shelves over all are set up so nothing fits and water comes out really slow and overall dissatisfied with the whole fridge, temp in ff was 39 explained the different sections and possible set up variations using the deli drawer sections, removed filter and reinstalled, water now flowing better, explained features of the unit and how the cooling works to prevent produce from freezing on shelves"
David R.
RANGE WHIRLPOOL WGE745C0FS01 "Cc of top oven not getting as hot/or hot as pre set temp, problem with top burners. Range is getting 240v. Checked all burners, all are lighting up and working on low, med, high settings. For oven, checked both temp sensors, both in range 1080 at room temp. Checked resistance of bake and broil, top and bottom and both are good not open. When bake is on, 240v being supplied to element. Everything is checking that working properly. Put top oven on bake for 350* after preheat was done oven read on cast iron at normal temp little above 350*. No error codes. Reset control and temp calibration up by 10*. Op test ok"
Dan H.
WASHER MAYTAG MVWB765FW0 "Installed new control, user interface , clutch, and gearcase, op test good"
David R.
DISHWASHER MAYTAG MDB7749SAM0 "Cc some buttons are lighting up, or not being able to change the ones that are lighting up. Checked and found silver migration/ brown marks on UI per service pointer. Ordering consoleTechline JoelS code for part, ; ordrng 1 W10811169 (panel-cntl 180.16), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not starting, confirmed, found element shorted to the cabinet, thermal fuse is open, installed new element and thermal fuse, op test good customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279838 (ELEMENT 61.75), and 1 WP3392519 (THERMAL FUSE 15.40) from stock"
Dan H.
WALL OVEN WHIRLPOOL WOS51ES4ES00 "Customer complaint that unit gets too hot, started bake for 350 degrees , temperature after preheat at 352 degrees , unit is operating as designed"
Jeff M.
WASHER MAYTAG MVWB835DW3 The unit has a miss communication error the unit needs a ui n main control ; ordrng 1 W11112656 (UI) and 1 W11170706 (CONTROL )
Dan H.
DRYER WHIRLPOOL WED4815EW "Customer complaint that unit is not drying, unit running when tech arrived, unit is heating, found outside vent clogged, cleared, unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Dan H.
DRYER MAYTAG DG312 "Installed new belt, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL EC3JHAXRL13 "Customer complaint that water filter is stuck, popped filter out, replace filter, op test good"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill error code, ran manual test cycle , hot and cold valve open and close, found pressure hose popped off of control, secured, started normal wash cycle, unit filled and began washing, op test good"
Jeff M.
FRONT LOAD WASH MAYTAG MAH5500BWW This is suspension is completely shot. .After running a diagnostic test cycle the unit came back with a 05 code which is continuous off-balance during spin cycle. Unit needs new shocks they are discontinued plus I can only find the rear sets I cannot find the front. Customer is not satisfied with this answer she wants a second opinion recommending another tech to come in and re-diagnose the machine.
Dan H.
REFRIGERATOR MAYTAG MFX2570AEM4 "Installed new door gasket, op test good"
Dan H.
MICROWAVE MAYTAG MMV1174DE4 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Jason N.
REFRIGERATOR GE CFSP5RKBCSS "Installed listed damper assembly. Air flow returned to ff compartment, op test good."
Brian M.
RANGE WHIRLPOOL JDS9860AAP Installed wires and igniters and oven gasket OP TEST OK When checking other burners front right burner is only going on low Found spider web in ORFICE cleared out OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
DRYER WHIRLPOOL ALE866SAW Installed fuse Ran test cycle OP TEST OK
Brian M.
REFRIGERATOR MAYTAG MSD2756GES Cc of leak from freezer Found drain pan ice over and ice on bottom of freezer Cleared out Ice and made sure drain was clear OP TEST OK
Brian M.
RANGE KENMORE 79094443700 "Cc of no bake Found bake element damaged Also found contacts on front left burner burnt, also door lock motor is missing and bulb cover missing Needs element, door lock motor, bulb lens and a switch Estimate only"
Corina B.
WASHER AMANA NTW4516FW2 "Cust is having a copy emailed over to us for pop. CC that the unit is not working. Ran diag F8E1 – NO FILL, LONG FILL. Hooked up the washer. Started a normal load and a drain and spin. Working as designed. Optest ok."
Corina B.
WASHER CROSLEY VAW3584GW1 CC that the unit is making a loud noise. Found the drain pump is on. Held the start button in to reboot the control. Started a normal cycle and a drain and spin. Optest ok.
Corina B.
WASHER AMANA NTW4516FW1 "CC that the unit will not agitate. Ran diag F8E3 – OVERFLOW CONDITION, F7E5 – SHIFTER FAULT, found the gearcase, shifter, capacitor is rusted out. Will need a new gearcase, capacitor, motor, shifter cam. Cust does not want to repair."
Corina B.
RANGE HOTPOINT RGB526DET1BB CC that the oven is not working. Checked the amp draw 0 amps. Checked the voltage 120 volts. Will need a need igniter. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER 5299) from stock
David R.
REFRIGERATOR MAYTAG MRT118FFFE01 "Cc of fridge not cooling, customer showed me ice all on the back cover of Evap. Defrost issue. Evap cover is cracked on both sides. And air duct is broken. Found Evap dan motor open. Heater is good but not receiving correct power. Ordering Evap cover, air duct, fan motor, thermistors and control box.; ordrng 1 W10838965 (thermistor) and 1 W10919804 (duct-air) and 1 W11024683 (cover-evap) and 1 W11177653 (HARNESS) and 1 W11223735 (CONTROL BOX) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
Corina B.
WASHER GE GTW220ACK5WW Unit is a Ge washer. Advise customer to call AIG back to have a GE authorized technician to come out
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Call tech line andy thermister on freezer test it good and fresh food section was off ordering W10884720; ordrng 1 W10884720 (harns-wire)
Corina B.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "CC that the unit is not cooling. Checked the evap no frost pattern. Fans are running, compressor is running. Will need a new evap and drier. Cust does not want to repair. Cust is going to call whirlpool to see if they will cover the refrigerator. Will need extra time if approved."
Corina B.
RANGE MAYTAG MGR5752BDW CC that there is a popping noise when the oven turns on. Checked the amp draw 2.66 amps. Will need a new igniter. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock
David R.
WASHER MAYTAG MHW5630HC0 "Replaced console control, tested, came on and components are working. Op test ok"
Jeff M.
WASHER AMANA NTW4516FW There was a metal wire in the drain pump
Jeff M.
WASHER WHIRLPOOL WTW4850HW1 I was unable to find an issue unit shakes a normal amount.
Jeff M.
WASHER GE GTW460ASJ0WW Updated the unit.
Corina B.
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 Replaced the ui. Optest ng. Called t/l Ed checked the dc voltage at the ui 0 volts. Checked the power to the control 120 volts. Will need a new control. Brought ui back for return ; ordrng 1 WPW10192966 (cntrl-elec)
Jeff M.
REFRIGERATOR WHIRLPOOL GI5SVAXVL00 The start device failed replaced with truck stock; used 1 8201786 (STARTER) from stock
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer was hearing the fans running the unit is not in the built-in space. Unit op tested good
Corey L.
REFRIGERATOR FRIGIDAIRE LGHT1837NF1 "Customer complaint ice maker not working and fridge is not cooling freezer is ok, confirmed ff temp was 60, frz was -10, found frost build up in air channel, found a puncture spot on the liner on fridge floor, quoted to clear frost build up, seal puncture in ff plastic liner, and replacing ice maker, ok; ordrng 1 241798231 (IM 111.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"