We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near North Ridgeville, OH 44039
David R
Job Details: 08/17/2021
"Cc unit wasnt making ice. Said one of family members started looking around and icemaker was turned off. They turned it on. Started making ice and components working, just wanted unit checked still. Went over all components, dispenser water and ice good. Icemaker is cycling and Calling for water, bin is full. As of today unit test good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Brecksville, OH 44141
David R
Job Details: 08/17/2021
Cc unit icemaker not shutting off. Found icemaker arm out of place. Corrected. Tested. Showed customer. Unit is good. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Streetsboro, OH 44241
Brian M
Job Details: 08/17/2021
Installed glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kent, OH 44240
Brian M
Job Details: 08/17/2021
Cc tapping noise or clicking noise Found noise to be tag on power cord blowing and tapping wall OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Andover, OH 44003
Jeff M
Job Details: 08/17/2021
installed the new part op tested good. Gaskets
We serviced a
KENMORE REFRIGERATOR
Model 106.4115321
Near Lakewood, OH 44107
Jason N
Job Details: 08/17/2021
"Cc unit lights still flashing same as before.Lights are on steady at this time, operating door switches closed and open to activate LEDs will cause lights to flash. Jumped out bottom ff section led, lights are still flashing. Being that freezer led module is new, top main ff LED module is at fault. Credit customer for freezer LED module due to misdiagnosis. ; ordrng 1 WPW10515058 (Led module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, OH 44109
Jason N
Job Details: 08/17/2021
"Cc unit not cooling, no ice.Unit does not have an ice maker installed, looks like ice maker was removed. Unit not plugged in and sitting on porch. Plugged in unit, unit is cooling, but evaporator fan is not running. Possible airflow issue, but without being plugged in for 24 hrs before service, best guess. Ice maker not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Evaporator fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44134
Dan H
Job Details: 08/17/2021
"Customer complaint that unit was not cooling, then customer had power outage and unit started, fresh food section temperature at 39 degrees, freezer section temperature at 2 degrees, fans are running, compressor is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 08/17/2021
"Found shifter out of pulley replace from original one cause there having issue with new one,opt test ok replace from t/s; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Ravenna, OH 44266
Brian M
Job Details: 08/17/2021
"Cc dial not ,making selections Issue is caused by lid latch feedback Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Joe O
Job Details: 08/17/2021
Installed freezer led. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Mayfield, OH 44143
Joe O
Job Details: 08/17/2021
Installed control and latch. Found outlet behind unit has no power. Ran extension cord to another outlet. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WOS51ES4ES02
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/17/2021
"Cc: not heating/ trim piece drilled incorrectlyFound unit is not receiving proper power. Found l1 to ground is only receiving 88v, l2 to ground only receiving 4v, neutral to ground is getting 18v. 88v between l2 and l1. Need an electricianStill waiting on trim; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDR25SHWH1
Near Parma, OH 44129
Dan H
Job Details: 08/17/2021
"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from crack in water inlet, part is no longer available ; ordrng 1 9744288 (Water inlet)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/17/2021
"Replace ignitor,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Strongsville, OH 44136
David R
Job Details: 08/17/2021
"Cc unit making intermittently loud noise. Went through diagnostics and tested fans and damper opening/closing. Good, sounds normal. Tested compressor on/off, condenser fan on/off, good, normal noises. Let Icemaker cycle and call for water, good. Checked water and ice dispenser, good. Took off back cover to compressor and everything checks good. Op test ok.** advised customer to record noise if possible."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kent, OH 44240
Brian M
Job Details: 08/17/2021
Cc unit not starting or washing Ran test cycle Unit ran watched both spray arms both are moving and has good pressure Advised to watch and if issue comes back gave quote for sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
KITCHENAID KITCHEN
Model KUBR204ESB
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/17/2021
Cc: lower wine rack off centerFound rails do not sit centered with rack. Needs lower wine rack assemblyParts out of stock. Office to reschedule; ordrng 1 W10803971 (shelf-wine)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near University Heights, OH 44118
Joe O
Job Details: 08/17/2021
"Cc: not washingFound sump receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Atwater, OH 44201
Brian M
Job Details: 08/17/2021
Installed gaskets OP Test Ok
We serviced a
KENMORE REFRIGERATOR
Model 253.60412411
Near Cleveland, OH 44122
Jason N
Job Details: 08/17/2021
"Installed control box. Compressor started, unit starting to cool. Advised customer allow 24 hrs for unit to return to desired temps. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Highland Heights, OH 44143
Joe O
Job Details: 08/17/2021
"Cc: only partially lighting upCustomer stated after power outage unit was only lighting up on half the display. Found full display is functioning. Found error codes f0e5(off balance) f5e3(unlock failure) f0e2(oversuds) f6e3(No communication from the MCU detected by the ACU). Ran quick test. Ran normal cycle, ran drain and spin. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Willowick, OH 44095
Joe O
Job Details: 08/17/2021
"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 64 degrees. Compressor attempted to start. Compressor excessively loud. Found no frost pattern on evap. Hooked up compressor tester. Found compressor just humming will not start. Compressor seized. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH54521JZ0
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2021
Installed the new part op tested good. Mag
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Strongsville, OH 44149
David R
Job Details: 08/17/2021
"Replaced actuator, ran calibration, ran test diagnostics, good. All components working. Op test ok."
We serviced a
KENMORE REFRIGERATOR
Model 253.60419413
Near Cleveland, OH 44109
Dan H
Job Details: 08/17/2021
"Customer complaint that unit is not cooling in fresh food section , fresh food section temperature at 64 degrees, freezer section temperature at -3 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, unit needs new evaporator fan motor , customer does not want repair ; ordrng 1 242077705 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Warrensville Heights, OH 44122
Jason N
Job Details: 08/17/2021
"Cc unit not cycling properly, not spinning out clothesRan diagnostics, found code f8e1 no/long fill. Found drain hose sitting too low, water running out when filling. Secured drain hose up higher. Ran auto test, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model PAV23P0AWW
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2021
The unit is having trouble spinning the belts is dry rotted needs a new belt; ordrng 1 WP21352320 (Belt) and 1 123 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Strongsville, OH 44149
David R
Job Details: 08/17/2021
Cc left deli drawer is freezing some items. Went through and adjusted defrost settings to automatic 8 hrs. Adjusted FF and FZ temp. Adjusted some of the drawers settings to close to keep cold air out. Ports covered half to keep cold air in FZ. Give 24-48 hrs for temp to adjust. Op test ok.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5207BAQ
Near Solon, OH 44139
Jason N
Job Details: 08/17/2021
"Cc unit not shutting offCustomer stated unit did not shut off and was still heating after cycle, burnt coffee. Plugged in unit, unit magnetron immediately powered up when door closed. Contacts welded on control board power relay. Unit needs control board. Control board (WPW10127100 ) NLA for this unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Columbia Station, OH 44028
David R
Job Details: 08/17/2021
"Cc of not finishing cycle and making grinding noise when agitating and when spinning. Ran diagnostics, loud grinding noise. Looked underneath and found cam pulley nut had came off. Used some lock prep thread lock to keep it in place. Ran another diagnostics for agitating and spin. Good. No noise. Good. Op test ok."
We serviced a
KITCHENAID OTR MICROWAVE
Model KEMS309BSS00
Near Ravenna, OH 44266
Brian M
Job Details: 08/17/2021
"Cc unit giving error f1e5 Mw inverter According to tech sheet its recommended to replace the appliance manager But from previous experience with this its recommended to replace inverter appliance manager transformer and mag all at once ; ordrng 1 W10915648 (cntrl-elec) and 1 W11346197 (Mag) and 1 W10217711 (inverter) and 1 W11238401 (transformr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/17/2021
When starting a cycle it show pls close door but door is close also found error code on thermistor valve ordering both parts ; ordrng 1 W11394572 (Latch) and 1 W11165546 (Valve)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 08/17/2021
"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase, cam and belt, customer does not want repair at this time; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit)"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Willoughby, OH 44094
Joe O
Job Details: 08/17/2021
"Cc: not starting, just beeps not allowing selectionsFound error codes f5e4(lid not open between cycles) f5e1(lid is up fault) f2e1(stuck key). Unit not sensing the lid closing. Needs lid lock. Replaced lid lock. Ran auto test and calibration. Ran normal cycle with clothes. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Mentor, OH 44060
Dan H
Job Details: 08/17/2021
"Customer complaint of long dry times, ran diagnostics no error codes found, moisture sensor tests good, unit is heating, outside vent is on the roof unable to check outside airflow, customer stated that vent was recently cleaned, unit is operating as designed"
We serviced a
KITCHENAID dishwasher
Model KDTE254EBL2
Near Wellington, OH 44090
David R
Job Details: 08/17/2021
"Cc about sound, intermittently a low gurgling sound, no matter the cycle. Went through diagnostics, no error codes. Ran diagnostics cycle, heating noise coming from wash pump motor, maybe diverter but definitely not a normal noise. Ordering wash motor and drain pump just in case needed. ; ordrng 1 W10902372 (Wash pump motor) and 1 WPW10531320 (Pump drain)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hiram, OH 44234
Brian M
Job Details: 08/17/2021
Cc of noise Found gearcase grinding and belt squeaking Needs gearcase splutch and belt ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details: 08/17/2021
Cc unit not washing properly Found no issues with unit Ran auto test and calibration Ran test load with towels let get to wash cycle unit is filling up and washing properly
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/17/2021
Found shifter out of place replace for original one from t/s opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/17/2021
"Cc unit codes f7e1Ran diagnostics, found codes f7e0 for water not high enough and f7e1 for boiler over temp. Checked water flow into unit after filter. Good water flow. Ran extended diagnostics, boiler relay activation, fill valve operation. Could not verify water level, water level display is not showing low or high. Fill valve is actuating during test. Unit needs pressure switch. ; ordrng 1 W10194453 (Pressure switch) and 1 8186352 (Boiler assembly) and 1 WPW10076760 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Willoughby, OH 44094
Joe O
Job Details: 08/17/2021
Cc: grinding noise during spinFound error code f2e1(stuck key). Ran auto test. Ran drain and spin. Found rotor bolt loose. Tightened ran drain and spin. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF
Near Madison, OH 44057
Jeff M
Job Details: 08/17/2021
The units icemaker in the freezer failed.; ordrng 1 241798231 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS05
Near Avon, OH 44011
Gabriel P
Job Details: 08/17/2021
"Check voltage at the outlet is 121 check voltage going to unit by connector is 115 voltage check voltage going to control 0 spoke to senior tech he said to call whirlpool tech line he may think is internal wiring issue cause not getting voltage to control call whirlpool, he said is not repairable unit has under one year warranty unit getting replace,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mentor, OH 44060
Dan H
Job Details: 08/17/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 1 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is reading 75 degrees while frozen in ice, unit needs control and evaporator cover; ordrng 1 W11167902 (Evap cover) and 1 W11333076 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 08/17/2021
"Recovered refrigerant. Installed evaporator. Pulled vacuum on system to 28 in/hg. Held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Low side stable at 2 in/hg vacuum. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temp op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Geneva, OH 44041
Jeff M
Job Details: 08/17/2021
The office gas holders are all cranked and crushed some of them are broken they will need replaced; ordrng 1 W11050487 (Gas holder) and 1 W11028738 (Gas holder) and 1 W10514429 (Gas holder) and 1 W11162117 (Gas holder)
We serviced a
GE REFRIGERATOR
Model PFE28KSKFSS
Near Perry, OH 44081
Dan H
Job Details: 08/16/2021
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan, customer will install part himself ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Eastlake, OH 44095
Dan H
Job Details: 08/16/2021
"Installed new user interface and control, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ02
Near Madison, OH 44057
Jason N
Job Details: 08/16/2021
"Cc unit bottom ice maker not making ice. Customer states bottom ice maker not making ice. Ran manual ice maker harvest test, ice maker did not index. Replaced ice maker using customer supplied pre Id part. Ran manual harvest test, ice maker indexed properly and filled with water. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Richmond Heights, OH 44143
Dan H
Job Details: 08/16/2021
"installed new gearcase, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Chardon, OH 44024
Brian M
Job Details: 08/16/2021
Cc unit not cooling fridge section very well Found damper to be sticking closed due to foam Fixed damper Advised to watch If issue is still present after 48 hours it will need new damper ; ordrng 1 W11317276 (diffuser)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Madison, OH 44057
Jeff M
Job Details: 08/16/2021
The unit is not cooling needs a compressor and evaporator. Estimate only; ordrng 1 5304522324 (Evap) and 1 123 (Shipping) and 1 5304522265 (Compressor)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS6
Near Mentor, OH 44060
Joe O
Job Details: 08/16/2021
Cc: vibration noiseFound debris in blower. Removed debris. Tested. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Brian M
Job Details: 08/16/2021
Installed timer Ran test OP Test Ok
We serviced a
WHIRLPOOL ICE MAKER
Model GI5FSAXVY02
Near Westlake, OH 44145
David R
Job Details: 08/16/2021
"Cc unit icemaker not working. Another company replaced control and icemaker and still not working. Found 120 coming from control. 120 through harness to icemaker but not getting 120 to icemaker. Will need a new icemaker harness, all last company forgot to replace insert, ordering as well.Customer will need last appointment. ; ordrng 1 W11256689 (Harness) and 1 WPW10121434 (Fill insert), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2021
"Replace latch,opt test ok"
We serviced a
JENN-AIR RANGE
Model JJW8530DDB
Near Middlefield, OH 44062
Brian M
Job Details: 08/16/2021
Installed fan Ran test bake to 350 OP Test Ok ; used 2 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Highland Heights, OH 44143
Dan H
Job Details: 08/16/2021
"Cleared fresh food section evaporator, installed new thermistor, fan shroud, and control, op test good ; saved tckt"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS01
Near Windham, OH 44288
Brian M
Job Details: 08/16/2021
Pulled unit out and put on leveled oven cart took pics Did a video call with tech line. Wants to try new oven racks first then if its still an issue it will go up for review Needs racks Customer to install and test ; ordrng 4 4448716 (rack sub 4455486)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2021
"Found filter housing not releasing water pressure and when release filter the housing leaks,ordering parts needed ; ordrng 1 WPW10121138 (Housing) and 1 WP2260503B, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE DISHWASHER
Model 66513473N412
Near Mentor, OH 44060
Jeff M
Job Details: 08/16/2021
The unit was not draining I found both drain hoses completely caked full of calcium I remove the calcium out of both hoses unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Parma Heights, OH 44130
David R
Job Details: 08/16/2021
"Checked temp. Right now in defrost mode but showed about 2* in FZ. Ran diagnostics and tested all fans, good. Replaced control and dual valve. Found dual valve leaking water. Line was frozen a little. Removed ice. Ran icemaker test and cycled and called for water. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details: 08/16/2021
The seal the customer is talking about is the cabinet seal the upper rack there was a limited production where the rack was not the proper dimensions unit needs a new rack in the meantime I bent the upper rack so I stopped touching on the seal customer was OK with this method. Still needs the rack; ordrng 1 WPW10350382 (Rack)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44134
David R
Job Details: 08/16/2021
"Replaced valves, found out unit not agitating. Replaced actuator. Ran calibration and test diagnostics, switching between agitate and spin. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/16/2021
"Customer complaint that lights are out, confirmed, found freezer section led module out, unit needs new led module, customer does not want repair ; ordrng 1 WPW10515057 (Led module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2021
"Found freezer evaporator icy found thermistor out of range steam all ice and replace thermistor,opt test ok ; used 1 WPW10384183 (Thermister), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 596.755024
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/16/2021
"Found 120 voltage going to fan motor but is not starting,ordering evap fan ; ordrng 1 12002744 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland Heights, OH 44121
Dan H
Job Details: 08/16/2021
"Installed new gearcase and belt, op test good"
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Maple Heights, OH 44137
David R
Job Details: 08/16/2021
"Cc unit not agitating. Found basket speed fault. Cleared codes. Started diagnostics. Looked underneath, pulley came off from gearcase. Worn down cam. None on t/s. Ordering. ; ordrng 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Kent, OH 44240
Brian M
Job Details: 08/16/2021
Customer hearing noises Found noises to be normal operating noises
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Mentor, OH 44060
Jeff M
Job Details: 08/16/2021
One leg of power at the terminal block is fried needs a new wiring harness and power cord; ordrng 1 W11551640 (Harness) and 1 WX09X10010 (Power cord) and 1 123 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS03
Near Streetsboro, OH 44241
Brian M
Job Details: 08/16/2021
Installed filter head OP Test Ok
We serviced a
KENMORE DRYER
Model 110.8640712
Near Cleveland, OH 44119
Jason N
Job Details: 08/16/2021
"Could finish repair, no parts available at address. Called cust. He didnt realize parts were shipped directly to address, re-ordered; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44108
Jason N
Job Details: 08/16/2021
"Cc unit not spinning out and competing cycles.Checked under unit found shift actuator arm has slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test can calibration. Op test good."
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Willoughby Hills, OH 44094
Joe O
Job Details: 08/16/2021
"Cc: not spinningFound belt slipping on motor pulley, applied pressure to motor. Unit still slipping on motor pulley. Needs belt setCustomer does not want to repair at this time; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Jason N
Job Details: 08/16/2021
"Cc unit not spinning or cycling correctly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock part. Ran calibration and auto cycle. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW
Near Beachwood, OH 44122
Jason N
Job Details: 08/16/2021
"Cc unit door not closing Customer stated ff unit does not full gravity close and makes a squeak noise. Adjusted front left hand roller to reduce weight on right side roller. Squeak removed. Unit is sitting up at maximum height adjustment, slight tilt back verified by level. No more adjustment can be made. Advised customer may have to add shims to front of unit for more tilt back."
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL00
Near Solon, OH 44139
Jason N
Job Details: 08/16/2021
Could not install door. Door damaged. Snapped pics. Will need to reorder. ; ordrng 1 W11360701 (Door)
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ
Near Mentor, OH 44060
Jeff M
Job Details: 08/16/2021
The power cord in the junction box was loose. I reconnected the wires op tested good
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/16/2021
"Replace belt and it stop squeaking,opt test ok ; used 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near University Heights, OH 44118
Dan H
Job Details: 08/16/2021
"Installed new valve, unable to test, unit is not installed"
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Painesville, OH 44077
Jeff M
Job Details: 08/16/2021
The unit is not heating I found the heating element open. All other fuses tested good ; ordrng 1 WP8544771 (Heater) and 1 123 (Shipping)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LF1
Near Kingsville, OH 44048
Jeff M
Job Details: 08/16/2021
The drain was plugged I steamed it out and cleaned. Everything tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Shaker Heights, OH 44122
Dan H
Job Details: 08/16/2021
"Customer complaint that unit would get to end and flash sanitize, no water , plastic on upper rack broke, placed glasses upright in rack, ran test cycle, found 4-3(motor fault) error code, unit filled and began washing, unit completed test cycle, glasses filled, no error codes found at end of cycle upper rack adjuster is broken, unit needs new adjuster , customer does not want repair ; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
Kenmore Dryer
Model n/a
Near Cleveland Heights, OH 44106
Jason N
Job Details: 08/16/2021
"Cc dryer does not shut off Customer stated unit will restart automatically after timer has reached off position. Checked timer operation, found dryer will automatically restart when timer is advanced. Checked start button for shorted contacts., verified start button is shorted. Unit will need start button replaced. Customer will repair, estimate only.; ordrng 1 WP3395382 (Start button)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Willoughby, OH 44094
Joe O
Job Details: 08/16/2021
"Found new control missing p4 connector. Correct part number. Re ordering controlTook control to returnControl out of stock, office to reschedule ; ordrng 1 W10892389 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/16/2021
Installed UI Advised to watch for 48 hours
We serviced a
GE REFRIGERATOR
Model GSL25JFTABS
Near Kingsville, OH 44048
Jeff M
Job Details: 08/16/2021
The unit has been leaking for quite some time. I took a picture of the amount of damage thats already been done to document. I checked the water valves water lines icemaker water dispenser everything that pertains to you supplying water that all tested good I took the drain off and blew through it some gunk came out its possible it was plugged. Not able to exactly locate the leak. but I think the drain was ether plugged or not sitting correctly allowing water to leak by
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/16/2021
The cust was have issues with the unit the unit. Upon my arrival I put the unit in calibration I cleared the codes I recalibrated the units I ran a small cycle everything test good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44123
Joe O
Job Details: 08/16/2021
"Cc: gets to washing and stops cycleFound error codes f5e2(lid lock fault) f5e3(lid unlock fault) f0e5(off balance). Found lid is not locking, needs lid lock. Replaced lid lock. Ran auto test and calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
ESTATE DRYER
Model TEDX640PQ1
Near Bedford, OH 44146
David R
Job Details: 08/16/2021
"Office to bill too. Cc unit not starting up. Unplugged, checked fuses, belt, all good. Found door switch crooked and out of place. Corrected, tested. Unit is working and cycling heat. Good. All cycles starting up. Op test ok.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Cleveland, OH 44144
Gabriel P
Job Details: 08/16/2021
"Found temp on fridge on the lowest temperature also customer had too much food inside explain and advise how to properly use fridge and how much to Load it,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Bedford, OH 44146
David R
Job Details: 08/16/2021
"Replaced control and thermistor. Cleared all ice off. Fan is good, heater giving 37 ohms. Give time for unit to cool back down. 24 hours. Op test ok."
We serviced a
IKEA DISHWASHER
Model IUD7070DS0
Near Independence, OH 44131
David R
Job Details: 08/16/2021
"Cc unit not heating. Looked at heater and found right in middle, cracked in half. Tested, heater error code. Unit is sending power down to heater. Good. Will need heater element. Ordering. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near University Heights, OH 44118
Joe O
Job Details: 08/16/2021
Cc: not heatingFound element open. Needs heating elementCustomer wants added to cancellation list ; ordrng 1 WP3387747 (element)
We serviced a
GE REFRIGERATOR
Model GSE26HMEBHES
Near University Heights, OH 44118
Jason N
Job Details: 08/16/2021
"Cc unit freezing food in ff section.Customer stated certain items were freezing on middle shelves. Unit ff temps set at 35 degrees. Set to 38, advised customer this is considered recommended temperature. Checked air flow from damper/vent tower. Unit has cloth shelf covers, found top shelf covering had slid back and was covering vent opening. Advised customer this could cause all the air to be pushed into the middle vent as well as make the unit run longer as the thermistor up top will take longer to read proper temps. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/16/2021
See DH pvr for job info.; O-emld tckt
We serviced a
KENMORE WASHER
Model 11026002010
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/16/2021
Installed actuator Ran auto test and calibration test Opt; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/16/2021
"Found 3 COVID masks in drain pump filter, removed, op test good, user interface was scratched while removing dryer, ordering user interface ; ordrng 1 W11316623 (Ui)"