Service History 161 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near North Ridgeville, OH 44039

David R

Job Details: 08/17/2021

"Cc unit wasnt making ice. Said one of family members started looking around and icemaker was turned off. They turned it on. Started making ice and components working, just wanted unit checked still. Went over all components, dispenser water and ice good. Icemaker is cycling and Calling for water, bin is full. As of today unit test good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH01

Near Brecksville, OH 44141

David R

Job Details: 08/17/2021

Cc unit icemaker not shutting off. Found icemaker arm out of place. Corrected. Tested. Showed customer. Unit is good. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Streetsboro, OH 44241

Brian M

Job Details: 08/17/2021

Installed glass

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Kent, OH 44240

Brian M

Job Details: 08/17/2021

Cc tapping noise or clicking noise Found noise to be tag on power cord blowing and tapping wall OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDW07

Near Andover, OH 44003

Jeff M

Job Details: 08/17/2021

installed the new part op tested good. Gaskets

We serviced a

KENMORE REFRIGERATOR

Model 106.4115321

Near Lakewood, OH 44107

Jason N

Job Details: 08/17/2021

"Cc unit lights still flashing same as before.Lights are on steady at this time, operating door switches closed and open to activate LEDs will cause lights to flash. Jumped out bottom ff section led, lights are still flashing. Being that freezer led module is new, top main ff LED module is at fault. Credit customer for freezer LED module due to misdiagnosis. ; ordrng 1 WPW10515058 (Led module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Cleveland, OH 44109

Jason N

Job Details: 08/17/2021

"Cc unit not cooling, no ice.Unit does not have an ice maker installed, looks like ice maker was removed. Unit not plugged in and sitting on porch. Plugged in unit, unit is cooling, but evaporator fan is not running. Possible airflow issue, but without being plugged in for 24 hrs before service, best guess. Ice maker not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Evaporator fan motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, OH 44134

Dan H

Job Details: 08/17/2021

"Customer complaint that unit was not cooling, then customer had power outage and unit started, fresh food section temperature at 39 degrees, freezer section temperature at 2 degrees, fans are running, compressor is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 08/17/2021

"Found shifter out of pulley replace from original one cause there having issue with new one,opt test ok replace from t/s; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Ravenna, OH 44266

Brian M

Job Details: 08/17/2021

"Cc dial not ,making selections Issue is caused by lid latch feedback Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, OH 44077

Joe O

Job Details: 08/17/2021

Installed freezer led. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Mayfield, OH 44143

Joe O

Job Details: 08/17/2021

Installed control and latch. Found outlet behind unit has no power. Ran extension cord to another outlet. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WOS51ES4ES02

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/17/2021

"Cc: not heating/ trim piece drilled incorrectlyFound unit is not receiving proper power. Found l1 to ground is only receiving 88v, l2 to ground only receiving 4v, neutral to ground is getting 18v. 88v between l2 and l1. Need an electricianStill waiting on trim; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDR25SHWH1

Near Parma, OH 44129

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from crack in water inlet, part is no longer available ; ordrng 1 9744288 (Water inlet)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/17/2021

"Replace ignitor,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Strongsville, OH 44136

David R

Job Details: 08/17/2021

"Cc unit making intermittently loud noise. Went through diagnostics and tested fans and damper opening/closing. Good, sounds normal. Tested compressor on/off, condenser fan on/off, good, normal noises. Let Icemaker cycle and call for water, good. Checked water and ice dispenser, good. Took off back cover to compressor and everything checks good. Op test ok.** advised customer to record noise if possible."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kent, OH 44240

Brian M

Job Details: 08/17/2021

Cc unit not starting or washing Ran test cycle Unit ran watched both spray arms both are moving and has good pressure Advised to watch and if issue comes back gave quote for sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

KITCHENAID KITCHEN

Model KUBR204ESB

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/17/2021

Cc: lower wine rack off centerFound rails do not sit centered with rack. Needs lower wine rack assemblyParts out of stock. Office to reschedule; ordrng 1 W10803971 (shelf-wine)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near University Heights, OH 44118

Joe O

Job Details: 08/17/2021

"Cc: not washingFound sump receiving proper power, but not washing. Needs sump assembly. Installed sump assembly. Ran test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Atwater, OH 44201

Brian M

Job Details: 08/17/2021

Installed gaskets OP Test Ok

We serviced a

KENMORE REFRIGERATOR

Model 253.60412411

Near Cleveland, OH 44122

Jason N

Job Details: 08/17/2021

"Installed control box. Compressor started, unit starting to cool. Advised customer allow 24 hrs for unit to return to desired temps. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, OH 44143

Joe O

Job Details: 08/17/2021

"Cc: only partially lighting upCustomer stated after power outage unit was only lighting up on half the display. Found full display is functioning. Found error codes f0e5(off balance) f5e3(unlock failure) f0e2(oversuds) f6e3(No communication from the MCU detected by the ACU). Ran quick test. Ran normal cycle, ran drain and spin. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Willowick, OH 44095

Joe O

Job Details: 08/17/2021

"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 64 degrees. Compressor attempted to start. Compressor excessively loud. Found no frost pattern on evap. Hooked up compressor tester. Found compressor just humming will not start. Compressor seized. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH54521JZ0

Near Mentor, OH 44060

Jeff M

Job Details: 08/17/2021

Installed the new part op tested good. Mag

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Strongsville, OH 44149

David R

Job Details: 08/17/2021

"Replaced actuator, ran calibration, ran test diagnostics, good. All components working. Op test ok."

We serviced a

KENMORE REFRIGERATOR

Model 253.60419413

Near Cleveland, OH 44109

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is not cooling in fresh food section , fresh food section temperature at 64 degrees, freezer section temperature at -3 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, unit needs new evaporator fan motor , customer does not want repair ; ordrng 1 242077705 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Warrensville Heights, OH 44122

Jason N

Job Details: 08/17/2021

"Cc unit not cycling properly, not spinning out clothesRan diagnostics, found code f8e1 no/long fill. Found drain hose sitting too low, water running out when filling. Secured drain hose up higher. Ran auto test, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model PAV23P0AWW

Near Mentor, OH 44060

Jeff M

Job Details: 08/17/2021

The unit is having trouble spinning the belts is dry rotted needs a new belt; ordrng 1 WP21352320 (Belt) and 1 123 (Shipping)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Strongsville, OH 44149

David R

Job Details: 08/17/2021

Cc left deli drawer is freezing some items. Went through and adjusted defrost settings to automatic 8 hrs. Adjusted FF and FZ temp. Adjusted some of the drawers settings to close to keep cold air out. Ports covered half to keep cold air in FZ. Give 24-48 hrs for temp to adjust. Op test ok.

We serviced a

MAYTAG OTR MICROWAVE

Model MMV5207BAQ

Near Solon, OH 44139

Jason N

Job Details: 08/17/2021

"Cc unit not shutting offCustomer stated unit did not shut off and was still heating after cycle, burnt coffee. Plugged in unit, unit magnetron immediately powered up when door closed. Contacts welded on control board power relay. Unit needs control board. Control board (WPW10127100 ) NLA for this unit."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Columbia Station, OH 44028

David R

Job Details: 08/17/2021

"Cc of not finishing cycle and making grinding noise when agitating and when spinning. Ran diagnostics, loud grinding noise. Looked underneath and found cam pulley nut had came off. Used some lock prep thread lock to keep it in place. Ran another diagnostics for agitating and spin. Good. No noise. Good. Op test ok."

We serviced a

KITCHENAID OTR MICROWAVE

Model KEMS309BSS00

Near Ravenna, OH 44266

Brian M

Job Details: 08/17/2021

"Cc unit giving error f1e5 Mw inverter According to tech sheet its recommended to replace the appliance manager But from previous experience with this its recommended to replace inverter appliance manager transformer and mag all at once ; ordrng 1 W10915648 (cntrl-elec) and 1 W11346197 (Mag) and 1 W10217711 (inverter) and 1 W11238401 (transformr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/17/2021

When starting a cycle it show pls close door but door is close also found error code on thermistor valve ordering both parts ; ordrng 1 W11394572 (Latch) and 1 W11165546 (Valve)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Brooklyn Heights, OH 44131

Dan H

Job Details: 08/17/2021

"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase, cam and belt, customer does not want repair at this time; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit)"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Willoughby, OH 44094

Joe O

Job Details: 08/17/2021

"Cc: not starting, just beeps not allowing selectionsFound error codes f5e4(lid not open between cycles) f5e1(lid is up fault) f2e1(stuck key). Unit not sensing the lid closing. Needs lid lock. Replaced lid lock. Ran auto test and calibration. Ran normal cycle with clothes. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Mentor, OH 44060

Dan H

Job Details: 08/17/2021

"Customer complaint of long dry times, ran diagnostics no error codes found, moisture sensor tests good, unit is heating, outside vent is on the roof unable to check outside airflow, customer stated that vent was recently cleaned, unit is operating as designed"

We serviced a

KITCHENAID dishwasher

Model KDTE254EBL2

Near Wellington, OH 44090

David R

Job Details: 08/17/2021

"Cc about sound, intermittently a low gurgling sound, no matter the cycle. Went through diagnostics, no error codes. Ran diagnostics cycle, heating noise coming from wash pump motor, maybe diverter but definitely not a normal noise. Ordering wash motor and drain pump just in case needed. ; ordrng 1 W10902372 (Wash pump motor) and 1 WPW10531320 (Pump drain)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hiram, OH 44234

Brian M

Job Details: 08/17/2021

Cc of noise Found gearcase grinding and belt squeaking Needs gearcase splutch and belt ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middlefield, OH 44062

Brian M

Job Details: 08/17/2021

Cc unit not washing properly Found no issues with unit Ran auto test and calibration Ran test load with towels let get to wash cycle unit is filling up and washing properly

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/17/2021

Found shifter out of place replace for original one from t/s opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

KITCHENAID WALL OVEN

Model KEBU208SSS03

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/17/2021

"Cc unit codes f7e1Ran diagnostics, found codes f7e0 for water not high enough and f7e1 for boiler over temp. Checked water flow into unit after filter. Good water flow. Ran extended diagnostics, boiler relay activation, fill valve operation. Could not verify water level, water level display is not showing low or high. Fill valve is actuating during test. Unit needs pressure switch. ; ordrng 1 W10194453 (Pressure switch) and 1 8186352 (Boiler assembly) and 1 WPW10076760 (Sensor)"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Willoughby, OH 44094

Joe O

Job Details: 08/17/2021

Cc: grinding noise during spinFound error code f2e1(stuck key). Ran auto test. Ran drain and spin. Found rotor bolt loose. Tightened ran drain and spin. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF

Near Madison, OH 44057

Jeff M

Job Details: 08/17/2021

The units icemaker in the freezer failed.; ordrng 1 241798231 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRS05

Near Avon, OH 44011

Gabriel P

Job Details: 08/17/2021

"Check voltage at the outlet is 121 check voltage going to unit by connector is 115 voltage check voltage going to control 0 spoke to senior tech he said to call whirlpool tech line he may think is internal wiring issue cause not getting voltage to control call whirlpool, he said is not repairable unit has under one year warranty unit getting replace,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Mentor, OH 44060

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 1 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is reading 75 degrees while frozen in ice, unit needs control and evaporator cover; ordrng 1 W11167902 (Evap cover) and 1 W11333076 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Jason N

Job Details: 08/17/2021

"Recovered refrigerant. Installed evaporator. Pulled vacuum on system to 28 in/hg. Held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Low side stable at 2 in/hg vacuum. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temp op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Geneva, OH 44041

Jeff M

Job Details: 08/17/2021

The office gas holders are all cranked and crushed some of them are broken they will need replaced; ordrng 1 W11050487 (Gas holder) and 1 W11028738 (Gas holder) and 1 W10514429 (Gas holder) and 1 W11162117 (Gas holder)

We serviced a

GE REFRIGERATOR

Model PFE28KSKFSS

Near Perry, OH 44081

Dan H

Job Details: 08/16/2021

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan, customer will install part himself ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Eastlake, OH 44095

Dan H

Job Details: 08/16/2021

"Installed new user interface and control, op test good"

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ02

Near Madison, OH 44057

Jason N

Job Details: 08/16/2021

"Cc unit bottom ice maker not making ice. Customer states bottom ice maker not making ice. Ran manual ice maker harvest test, ice maker did not index. Replaced ice maker using customer supplied pre Id part. Ran manual harvest test, ice maker indexed properly and filled with water. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Richmond Heights, OH 44143

Dan H

Job Details: 08/16/2021

"installed new gearcase, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Chardon, OH 44024

Brian M

Job Details: 08/16/2021

Cc unit not cooling fridge section very well Found damper to be sticking closed due to foam Fixed damper Advised to watch If issue is still present after 48 hours it will need new damper ; ordrng 1 W11317276 (diffuser)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Madison, OH 44057

Jeff M

Job Details: 08/16/2021

The unit is not cooling needs a compressor and evaporator. Estimate only; ordrng 1 5304522324 (Evap) and 1 123 (Shipping) and 1 5304522265 (Compressor)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS6

Near Mentor, OH 44060

Joe O

Job Details: 08/16/2021

Cc: vibration noiseFound debris in blower. Removed debris. Tested. Op test ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chardon, OH 44024

Brian M

Job Details: 08/16/2021

Installed timer Ran test OP Test Ok

We serviced a

WHIRLPOOL ICE MAKER

Model GI5FSAXVY02

Near Westlake, OH 44145

David R

Job Details: 08/16/2021

"Cc unit icemaker not working. Another company replaced control and icemaker and still not working. Found 120 coming from control. 120 through harness to icemaker but not getting 120 to icemaker. Will need a new icemaker harness, all last company forgot to replace insert, ordering as well.Customer will need last appointment. ; ordrng 1 W11256689 (Harness) and 1 WPW10121434 (Fill insert), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Westlake, OH 44145

Gabriel P

Job Details: 08/16/2021

"Replace latch,opt test ok"

We serviced a

JENN-AIR RANGE

Model JJW8530DDB

Near Middlefield, OH 44062

Brian M

Job Details: 08/16/2021

Installed fan Ran test bake to 350 OP Test Ok ; used 2 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Highland Heights, OH 44143

Dan H

Job Details: 08/16/2021

"Cleared fresh food section evaporator, installed new thermistor, fan shroud, and control, op test good ; saved tckt"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Windham, OH 44288

Brian M

Job Details: 08/16/2021

Pulled unit out and put on leveled oven cart took pics Did a video call with tech line. Wants to try new oven racks first then if its still an issue it will go up for review Needs racks Customer to install and test ; ordrng 4 4448716 (rack sub 4455486)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWB02

Near Westlake, OH 44145

Gabriel P

Job Details: 08/16/2021

"Found filter housing not releasing water pressure and when release filter the housing leaks,ordering parts needed ; ordrng 1 WPW10121138 (Housing) and 1 WP2260503B, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE DISHWASHER

Model 66513473N412

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The unit was not draining I found both drain hoses completely caked full of calcium I remove the calcium out of both hoses unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Parma Heights, OH 44130

David R

Job Details: 08/16/2021

"Checked temp. Right now in defrost mode but showed about 2* in FZ. Ran diagnostics and tested all fans, good. Replaced control and dual valve. Found dual valve leaking water. Line was frozen a little. Removed ice. Ran icemaker test and cycled and called for water. Good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The seal the customer is talking about is the cabinet seal the upper rack there was a limited production where the rack was not the proper dimensions unit needs a new rack in the meantime I bent the upper rack so I stopped touching on the seal customer was OK with this method. Still needs the rack; ordrng 1 WPW10350382 (Rack)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, OH 44134

David R

Job Details: 08/16/2021

"Replaced valves, found out unit not agitating. Replaced actuator. Ran calibration and test diagnostics, switching between agitate and spin. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Mayfield Heights, OH 44124

Dan H

Job Details: 08/16/2021

"Customer complaint that lights are out, confirmed, found freezer section led module out, unit needs new led module, customer does not want repair ; ordrng 1 WPW10515057 (Led module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Westlake, OH 44145

Gabriel P

Job Details: 08/16/2021

"Found freezer evaporator icy found thermistor out of range steam all ice and replace thermistor,opt test ok ; used 1 WPW10384183 (Thermister), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 596.755024

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/16/2021

"Found 120 voltage going to fan motor but is not starting,ordering evap fan ; ordrng 1 12002744 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, OH 44121

Dan H

Job Details: 08/16/2021

"Installed new gearcase and belt, op test good"

We serviced a

MAYTAG WASHER

Model MVWC400XW0

Near Maple Heights, OH 44137

David R

Job Details: 08/16/2021

"Cc unit not agitating. Found basket speed fault. Cleared codes. Started diagnostics. Looked underneath, pulley came off from gearcase. Worn down cam. None on t/s. Ordering. ; ordrng 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Kent, OH 44240

Brian M

Job Details: 08/16/2021

Customer hearing noises Found noises to be normal operating noises

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

One leg of power at the terminal block is fried needs a new wiring harness and power cord; ordrng 1 W11551640 (Harness) and 1 WX09X10010 (Power cord) and 1 123 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS03

Near Streetsboro, OH 44241

Brian M

Job Details: 08/16/2021

Installed filter head OP Test Ok

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, OH 44119

Jason N

Job Details: 08/16/2021

"Could finish repair, no parts available at address. Called cust. He didnt realize parts were shipped directly to address, re-ordered; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44108

Jason N

Job Details: 08/16/2021

"Cc unit not spinning out and competing cycles.Checked under unit found shift actuator arm has slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test can calibration. Op test good."

We serviced a

MAYTAG WASHER

Model LAT9704AAE

Near Willoughby Hills, OH 44094

Joe O

Job Details: 08/16/2021

"Cc: not spinningFound belt slipping on motor pulley, applied pressure to motor. Unit still slipping on motor pulley. Needs belt setCustomer does not want to repair at this time; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, OH 44122

Jason N

Job Details: 08/16/2021

"Cc unit not spinning or cycling correctly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock part. Ran calibration and auto cycle. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW

Near Beachwood, OH 44122

Jason N

Job Details: 08/16/2021

"Cc unit door not closing Customer stated ff unit does not full gravity close and makes a squeak noise. Adjusted front left hand roller to reduce weight on right side roller. Squeak removed. Unit is sitting up at maximum height adjustment, slight tilt back verified by level. No more adjustment can be made. Advised customer may have to add shims to front of unit for more tilt back."

We serviced a

JENN-AIR WINE COOLER

Model JUWFL242HL00

Near Solon, OH 44139

Jason N

Job Details: 08/16/2021

Could not install door. Door damaged. Snapped pics. Will need to reorder. ; ordrng 1 W11360701 (Door)

We serviced a

WHIRLPOOL KITCHEN

Model WDTA50SAKZ

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The power cord in the junction box was loose. I reconnected the wires op tested good

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Cleveland, OH 44135

Gabriel P

Job Details: 08/16/2021

"Replace belt and it stop squeaking,opt test ok ; used 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near University Heights, OH 44118

Dan H

Job Details: 08/16/2021

"Installed new valve, unable to test, unit is not installed"

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Painesville, OH 44077

Jeff M

Job Details: 08/16/2021

The unit is not heating I found the heating element open. All other fuses tested good ; ordrng 1 WP8544771 (Heater) and 1 123 (Shipping)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LF1

Near Kingsville, OH 44048

Jeff M

Job Details: 08/16/2021

The drain was plugged I steamed it out and cleaned. Everything tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Shaker Heights, OH 44122

Dan H

Job Details: 08/16/2021

"Customer complaint that unit would get to end and flash sanitize, no water , plastic on upper rack broke, placed glasses upright in rack, ran test cycle, found 4-3(motor fault) error code, unit filled and began washing, unit completed test cycle, glasses filled, no error codes found at end of cycle upper rack adjuster is broken, unit needs new adjuster , customer does not want repair ; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

Kenmore Dryer

Model n/a

Near Cleveland Heights, OH 44106

Jason N

Job Details: 08/16/2021

"Cc dryer does not shut off Customer stated unit will restart automatically after timer has reached off position. Checked timer operation, found dryer will automatically restart when timer is advanced. Checked start button for shorted contacts., verified start button is shorted. Unit will need start button replaced. Customer will repair, estimate only.; ordrng 1 WP3395382 (Start button)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Willoughby, OH 44094

Joe O

Job Details: 08/16/2021

"Found new control missing p4 connector. Correct part number. Re ordering controlTook control to returnControl out of stock, office to reschedule ; ordrng 1 W10892389 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/16/2021

Installed UI Advised to watch for 48 hours

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Kingsville, OH 44048

Jeff M

Job Details: 08/16/2021

The unit has been leaking for quite some time. I took a picture of the amount of damage thats already been done to document. I checked the water valves water lines icemaker water dispenser everything that pertains to you supplying water that all tested good I took the drain off and blew through it some gunk came out its possible it was plugged. Not able to exactly locate the leak. but I think the drain was ether plugged or not sitting correctly allowing water to leak by

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/16/2021

The cust was have issues with the unit the unit. Upon my arrival I put the unit in calibration I cleared the codes I recalibrated the units I ran a small cycle everything test good

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44123

Joe O

Job Details: 08/16/2021

"Cc: gets to washing and stops cycleFound error codes f5e2(lid lock fault) f5e3(lid unlock fault) f0e5(off balance). Found lid is not locking, needs lid lock. Replaced lid lock. Ran auto test and calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

ESTATE DRYER

Model TEDX640PQ1

Near Bedford, OH 44146

David R

Job Details: 08/16/2021

"Office to bill too. Cc unit not starting up. Unplugged, checked fuses, belt, all good. Found door switch crooked and out of place. Corrected, tested. Unit is working and cycling heat. Good. All cycles starting up. Op test ok.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Cleveland, OH 44144

Gabriel P

Job Details: 08/16/2021

"Found temp on fridge on the lowest temperature also customer had too much food inside explain and advise how to properly use fridge and how much to Load it,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Bedford, OH 44146

David R

Job Details: 08/16/2021

"Replaced control and thermistor. Cleared all ice off. Fan is good, heater giving 37 ohms. Give time for unit to cool back down. 24 hours. Op test ok."

We serviced a

IKEA DISHWASHER

Model IUD7070DS0

Near Independence, OH 44131

David R

Job Details: 08/16/2021

"Cc unit not heating. Looked at heater and found right in middle, cracked in half. Tested, heater error code. Unit is sending power down to heater. Good. Will need heater element. Ordering. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near University Heights, OH 44118

Joe O

Job Details: 08/16/2021

Cc: not heatingFound element open. Needs heating elementCustomer wants added to cancellation list ; ordrng 1 WP3387747 (element)

We serviced a

GE REFRIGERATOR

Model GSE26HMEBHES

Near University Heights, OH 44118

Jason N

Job Details: 08/16/2021

"Cc unit freezing food in ff section.Customer stated certain items were freezing on middle shelves. Unit ff temps set at 35 degrees. Set to 38, advised customer this is considered recommended temperature. Checked air flow from damper/vent tower. Unit has cloth shelf covers, found top shelf covering had slid back and was covering vent opening. Advised customer this could cause all the air to be pushed into the middle vent as well as make the unit run longer as the thermistor up top will take longer to read proper temps. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/16/2021

See DH pvr for job info.; O-emld tckt

We serviced a

KENMORE WASHER

Model 11026002010

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/16/2021

Installed actuator Ran auto test and calibration test Opt; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, OH 44118

Dan H

Job Details: 08/16/2021

"Found 3 COVID masks in drain pump filter, removed, op test good, user interface was scratched while removing dryer, ordering user interface ; ordrng 1 W11316623 (Ui)"