We serviced a
GTWN7450D0WW GE
Model WASHER
Near Strongsville, Ohio 44149
Chad P.
Job Details:
04/25/2017
Parts listed installed. Update was successful. Op test ok. ; Job Cmpltd,
We serviced a
MAH5500BWW WHIRLPOOL
Model WASHER
Near Strongsville, Ohio 44136
Chad P.
Job Details:
04/25/2017
Installed pressure switch. Op test ok. ; Job Cmpltd,
We serviced a
MGR5765QDB WHIRLPOOL
Model RANGE
Near Olmsted Township, Ohio 44138
Alice M.
Job Details:
04/25/2017
Found latch stuck in the closed position. Reset power to unit. Door unlocked. Put unit in self clean and canceled. Door locked and unlocked correctly. Op test ok.
We serviced a
MMV4205DB1 MAYTAG
Model MICROWAVE
Near MIDDLEBRG HTS, Ohio 44130
Chad P.
Job Details:
04/25/2017
Installed control. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WW30430B
Near Aurora, Ohio 44202
Robert A.
Job Details:
04/25/2017
Found lower bake element shorted, checked for power, recieving 220vac, needs elementNote element clean and oven cleanCust to contact wp and let us know; ordrng 1 WPW10310258 (BAKE ELEMENT61.06), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
GE DISHWASHER
Model GDWF160R100SS
Near Streetsboro, Ohio 44241
Robert A.
Job Details:
04/25/2017
Found unit not draining, pump humming, checked drain line clear, needs pump; ordrng 1 WD26X10039 (pump drain asm74.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/28 FRI 1-5
We serviced a
ZDP366NP3SS GE
Model RANGE
Near Beachwood, Ohio 44122
Chad P.
Job Details:
04/25/2017
Installed convect element. Op test ok. ; Job Cmpltd
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW4
Near Streetsboro, Ohio 44241
Robert A.
Job Details:
04/25/2017
Ran drain and spin, unit drained and went into high spin, drain hose too far in stack, corrected and zip tied in place, ran diagnostics, slow drain, pump clear, ran rinse and spin, draining and spinning correct, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ1
Near Rootstown Township, Ohio 44266
Robert A.
Job Details:
04/25/2017
Ran diagnostics, overflow condition, motor unable to reach target speed, off bal load, checked pressure hose, clogged, cleard, no kinks, good, checked under unit, good, ran drain and spin, good, ran recal cycle, good tested spin, good, checked adj, good, tested water height in normal wash, good, ran drain and spin, good, no pointers on unit, op test ok; Job Cmpltd,
We serviced a
KFGD500ESS03 WHIRLPOOL
Model RANGE
Near Cleveland, Ohio 44111
Brian B
Job Details:
04/25/2017
Verified pop.. sent pic. Machine still under first year warr.. found left side top burner grate cracked. Oven light working. Bulb was defective.. also, center griddle burner not lighting all the way around. Burner head needs to be cleaned. Buildup of grease on head. Advised cust to clean with small wire brush. Office to order new burner grate. Customer can install.
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, Ohio 44145
Brian B
Job Details:
04/25/2017
Ice has a strange metallic taste. There is no water tank on machine, just a stand alone i/m. Customer has a copper supply line which did not cause a taste issue on old refrig. The only parts on machine that contacts water is i/m and valve. Per GS.. ok to replace both parts. R/s per cust req. needs after 3:00 and cwow 30 min ahead if poss.; ordrng 1 W10884390 (ICE MAKER) and 1 WPW10498976 (VALVE)
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, Ohio 44102
Brian B
Job Details:
04/25/2017
Replaced control. Ran calibration and auto test. Optest ok. Brought back core for return.; Job Cmpltd
We serviced a
UXD8636DYS3 WHIRLPOOL
Model HOOD
Near Westlake, Ohio 44145
Brian B
Job Details:
04/25/2017
Found vent rubbing on cooktop when going up. Removed cooktop and showed customer that vent is working smoothly. Cooktop will have to be moved forward about 1/8 in. This is a solid surface ctop and will have to be trimmed by counter people. Vent checks ok.; Job Cmpltd,
We serviced a
RBD276PDB6 WHIRLPOOL
Model WALL OVEN
Near Westlake, Ohio 44145
Brian B
Job Details:
04/25/2017
Panel not responding. Some pads mot working. Checked voltage at control. 240v.. reset power and UI ribbon. Still not working. Will need new control panel. Parts are NLA. Cannot be repaired. No charge to cust.; Job Cmpltd
We serviced a
MDE6800AYW WHIRLPOOL
Model DRYER
Near Lakewood, Ohio 44107
Brian B
Job Details:
04/25/2017
Coeaned out lint and kleenex that had come apart in machine. Removed and cleaned out blower housing. Vent checks good. Heat and airflow good. Optest ok.
We serviced a
KFES530ESS0 KITCHENAID
Model RANGE
Near Cleveland, Ohio 44113
Brian B
Job Details:
04/25/2017
Replaced listed parts. Cleared code and ran control reset. Optest ok. Brought back cores for return.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBB0
Near Middleburg Heights, Ohio 44130
Dan
Job Details:
04/25/2017
Customer complaint that control panel is falling off, confirmed, found handle and user interface mounts broken, unit needs new user interface(blk) and door handle; ordrng 1 W10811164 (panel-cntl) and 1 WPW10329510 (handle), schdld next appmnt for 4/28 FRI 8-12,
We serviced a
JEN REFRIGERATOR
Model JFC2089HES
Near Broadview Heights, Ohio 44147
Dan
Job Details:
04/25/2017
Customer complaint that unit is not cooling, fresh food section temperature at 81 degrees, freezer section temperature at 81 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, compressor receiving 120vac, found compressor coils open, unit needs new compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair; ordrng 1 W10160407 (compressor367.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Williamsfield, Ohio 44093
Arthur V
Job Details:
04/25/2017
When removing hose from water inlet valve solenoid broke off in my hand. Needs water inlet valve. Please order from v and v youngstown or mentor ; ordrng 1 WPW10327249 (valve-inlt), schdld next appt Fri !
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8979SFZ2
Near Orwell, Ohio 44076
Arthur V
Job Details:
04/25/2017
Customer complaint unit leaking on left side and cust believes door is not latching properly because if she pushes on the door the unit gets quieter. Found unit leaking from top of door where it is not sealing properly. Needs rails and latch ; ordrng 1 W11048934 (TRACK) and 1 W11048936 (TRACK) and 1 WPW10544004 (strike) and 1 WPW10653840 (latch-door), saved tckt [SdLink\290621a.png], schd next appt> Mon !
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Cleveland, Ohio 44120
Eric M.
Job Details:
04/25/2017
Comp makes grinding sound and not cleaning clothes. Init svc test iaw tech sheet: F2e1 (ui stuck button); F6e2 (Communication Error: UI Cannot Hear ACU), cleared, spun basket, washplate loose, found gear on washplate worn, needs washplate and screw replaced.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), schdld next appmnt for 4/27 THU 12-3,
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAW0
Near Eastlake, Ohio 44095
Eric M.
Job Details:
04/25/2017
Replaced user interface, ran thru svc test iaw tech sheet, near end of test, indicator lights went out, but the cancel/drain indicator was blinking erratically as the relay on the board was clicking. Ran svc test, came up with 6-4 (float switch open), found float not moving freely, reset float and lever, ran test again, this time it passed, optest good.; Job Cmpltd,
We serviced a
GE B/IN REFRIGERATOR
Model ZIRS360NXARH
Near Moreland Hills, Ohio 44022
Robert A.
Job Details:
04/25/2017
Inspected unit, comp and fans running, frost only by cap tube, no heat on cond, tapped lowside, unit in 18"vac, added r134a, evap frosting, temp dropping, needs evap and drierCust to call office; ordrng 1 WR85X10017 (evap coil319.12) and 1 WR86X10030 (dryer21.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
GE WASHER
Model GTWN2800D2WW
Near Concord Township, Ohio 44060
Dan
Job Details:
04/25/2017
Installed new drain pump, unit is still leaking from hole in drain hose, unit needs new drain hose; ordrng 1 WH41X10096 (drian hose22.39), , schdld next appmnt for 4/27 THU 2-5,
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Kirtland, Ohio 44094
Dan
Job Details:
04/25/2017
Customer complaint that unit beeps occasionally and now is not starting, started normal wash cycle, unit filled and began wash cycle, unit beeped and cancelled cycle, ran diagnostics test cycle found 6-6(cold water) error code, unit cancelled test cycle before completion, unit needs new control, customer does not want repair at this time, ; ordrng 1 W10473197 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Olmsted Falls, Ohio 44138
Dan
Job Details:
04/25/2017
Customer complaint that unit is making too much ice, found ice maker bail arm broken off of ice maker, unable to reinstall bail arm, unit needs new ice maker, installed new ice maker, op test good ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Brook Park, Ohio 44142
Dan
Job Details:
04/25/2017
Installed new upper rack adjusters, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Strongsville, Ohio 44136
Dan
Job Details:
04/25/2017
Customer complaint that left fresh food section door switch is not recognizing door being closed, adjusted door switch contacts, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Edgewood, Ohio 44004
Arthur V
Job Details:
04/25/2017
Cust getting soap,bleach,spots on clothes. Cust using Gain packets and directions say use as many as 3 packets for a load. Advised cust to use powdered detergent ( small amounts ) and follow directions in manual. Also advised cust how to properly load new style washers with a washplate. Ran diagnostics. No error code. Cycled. Unit filled and agatated. Unit op test good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Andover, Ohio 44003
Arthur V
Job Details:
04/25/2017
Replaced gears and connectors. Op test good. Door closing properly now. No frost in unit upon arrival. Unit op test good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model ALW780QAW
Near Mentor, Ohio 44060
Eric M.
Job Details:
04/25/2017
Only part that the cust has is the drive bell/seal kit, no agitator, spoke to gs, will have to re-order agitator.; ordrng 1 40000501W (agitator), schdld next appmnt for 4/28 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW4
Near MENTOR ON THE, Ohio 44060
Eric M.
Job Details:
04/25/2017
Comp not draining. Plugged in, immediately started draining, after water drained, init svc test iaw tech sheet, all indicators are illuminated with the exception of the clean led, so if there are any faults, unable to determine what they are. Ran thru svc test, upon completion, water drained, going to need the control board replaced due to the clean indicator burned out. ; ordrng 1 W10804120 (CONTROL BOARD), schdld next appmnt for 4/27 THU !,
We serviced a
AMANA REFRIGERATOR
Model SSD25TW
Near Mentor, Ohio 44060
Eric M.
Job Details:
04/25/2017
Comp im stopped making ice and they discovered water on floor behind unit. Found fill tube frozen. Disconnected waterline fm fill tube, valve leaking thru. Turned im off. Needs valve replaced. Quoted $118 labor. ; ordrng 1 WPW10245167 (VALVE 6365), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/27 THU !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Euclid, Ohio 44117
Eric M.
Job Details:
04/24/2017
Replaced reservoir, adapter, ui & control board, installed fascia heater, optest good. Customer has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised customer to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line, advised cust the flooding hazard associated with this type of valve, recommended customer have the valve replaced with an 1/4" inline valve.; Job Cmpltd,
Near Euclid, Ohio 44132
Eric M.
Job Details:
04/24/2017
MAYTAG WASHER MAV6000AWComp leaking all over floor. Leaking fm drain pump, needs drain pump replaced. Quoted $108 labor.; ordrng 1 WP35-6465 (PUMP - DRAIN 6175), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/26 WED !,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Middlefield, Ohio 44062
Robert A.
Job Details:
04/24/2017
Ran diagnostics, no codes, checked under unit, good, ran recal cycle, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY01
Near Bainbridge, Ohio 44023
Robert A.
Job Details:
04/24/2017
Recovered refrigerant, replaced ff evap, comp and drier, pulled 28"vac w/pump, watched, no change, charged 5.3oz r134a, pressures good, unit cooling, ran test 4, good, op test okAllow 24hrs for propper cooling; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Franklin Township, Ohio 44240
Robert A.
Job Details:
04/24/2017
Found when plugged in a couple of ui light flash,then no op, rest connections, ran diagnostics, good, watched cycle, good, started normal wash, good, op test ok; , Job Cmpltd,
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, Ohio 44202
Robert A.
Job Details:
04/24/2017
Found air dry 12x, and delay flashing, pressed cancel, ng, cycled power to unit, ran diagnostics, heater fault, trabidity sensor fault, checked connections, good, tested heater, open, needs pump/heater asm and sensor; ordrng 1 A00040101 (sensor) and 1 A00210602 (pump/HEATER), schdld next appmnt for 4/26 WED ! [**],
We serviced a
HSS25ATHBCBB HOTPOINT
Model REFRIGERATOR
Near Cleveland, Ohio 44102
Chris H.
Job Details:
04/24/2017
Customer complaint that unit frz section is not cooling properly, frz temp at 30 ff temp at 38, compressor is running, condenser and evap fan are running, evap does not have correct frost pattern, unit is pulling 1.34 amps, compressor is excessively hot and making noises, contacted bj, tapped system, low side pressure at 30, unit needs a new compressor, spoke with gs ordering part, CFC JOB CFC JOB ; ordrng 1 WPW10143759 (drier-uv) and 1 WR87X20936 (COMPRESSOR ), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near North Olmsted, Ohio 44070
Chris H.
Job Details:
04/24/2017
Customer complaint that unit is not powering on, unit is plugged into correct polarity outlet, plugged in amp meter outlet has 122 volts, unit entered diagnostics found F6E2 ui cannot communicate with acu, tested ui harness for continuity, harness checks good, per tech sheet follwed 5vdc is present but main control is not responding, main control has malfunctioned, unit needs a new main control, spoke with gs ordering part ; ordrng 1 W10812418 (cntrl-elec)
We serviced a
10651139214 KENMORE
Model REFRIGERATOR
Near Mentor, Ohio 44060
Chris H.
Job Details:
04/24/2017
Customer complaint that units water filter light is coming on, instructed customer on how to reset light and to replce water filter, installed air filter which was never installed, unit is operating as designed; Job Cmpltd,
We serviced a
KRFF302EWH01 KITCHENAID
Model REFRIGERATOR
Near University Heights, Ohio 44118
Chris H.
Job Details:
04/24/2017
Installed new slide, op test good ; Job Cmpltd,
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, Ohio 44126
Chris H.
Job Details:
04/24/2017
Customer complaint that unit is leaking water, unit is leaking out of freezer due to drain tube being clogged, drain tube is not like one we carry in stock is a straight thru tube with duck bill, removed duck bill steamed out drain tube, unit is now draining properly, op test good ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Westlake, Ohio 44145
Chris H.
Job Details:
04/24/2017
Customer complaint that soap bottle cap fell in between inner and outer tub, removed inner basket, removed cap, op test good; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, Ohio 44095
Corina H
Job Details:
04/24/2017
CC that the fz has frost. Found the fz door not sealing. Steamed fz out and steamed the gasket. cleaned the condenser coils. Door is now closing tight. Optest ok.
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Cleveland, Ohio 44120
Corina H
Job Details:
04/24/2017
CC that the oven caught on fire. Removed the floor panel and found something sticky on the deflector. Cleaned the sticky substains. They used a fire extinguisher to put the fire out. Cleaned residueout and per GS said to have cust to set oven to 450* for 45 min to get the rest of the residue out and wipe it down. Checked the igniter, lite everytime. Preheated oven to 350*, optest ok. ; Job Cmpltd,
We serviced a
WDF520PADM5 WHIRLPOOL
Model DISHWASHER
Near Lakewood, Ohio 44107
Corina H
Job Details:
04/24/2017
CC that the d/w is not draining. Found the drain hose is laying on the cabinet floor. Which the water was siphoning back into the d/w. Elevated the drain hose fille and Drained d/w. Optest ok. ; Job Cmpltd,
We serviced a
WTW8040DW1 WHIRLPOOL
Model WASHER
Near Cleveland, Ohio 44102
Corina H
Job Details:
04/24/2017
Cust showed pop, sent pic. Ran diag fault code f0e5 off balance load, f8e1 long fill no fill, f0e3 overload, Cleared codes. Ran test 51 and 52, a rinse and spin. Advised cust to not overload machine proper load size is 6-8 bath towels. To use 1-2 tablespoons of laundy detergent. Cust is not happy with machine, advised them to call whirlpool consumer assistance. Optest ok.; Job Cmpltd,
We serviced a
FFHS2311LBPA FRIGIDAIRE
Model REFRIGERATOR
Near Eastlake, Ohio 44095
Corina H
Job Details:
04/24/2017
CC that the i/m is leaking and not making ice. Found solid blocks of ice in the ice bin. Needs a new i/m. Talked to GS and agreed that it needs a new i/m. Office to order part. ; ordrng 1 241798224 (ice maker),
We serviced a
AMV1150VAS5 AMANA
Model MICROWAVE
Near Cleveland, Ohio 44113
Corina H
Job Details:
04/24/2017
Control panel is not displaying numbers. The unit is heating. Will need a new control panel. Office to order part. Cust was not here, when i was here. Doorman let me in and signed PVR.; ordrng 1 W10333865 (panl-cntrl),
We serviced a
MSF25D4MDM02 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, Ohio 44035
Paul H.
Job Details:
04/24/2017
Replaced housing, installed a new filter, bled line, op test ok.; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, Ohio 44011
Paul H.
Job Details:
04/24/2017
Condensation is primarily in RC, RC door was not sealed when I arrived, gasket were extremely dry and powdery, RC door gasket was not stretching out to seal, lubricated both gaskets thoroughly with vaseline, stretched to form proper seal, gasket magnets intact, creating a good seal now.; Job Cmpltd
We serviced a
WGD8500BW0 WHIRLPOOL
Model DRYER
Near Westlake, Ohio 44145
Paul H.
Job Details:
04/24/2017
Replaced motor, tested, started up fine, op test ok.; Job Cmpltd
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, Ohio 44054
Paul H.
Job Details:
04/24/2017
Replaced main control, op test ok.; Job Cmpltd,
We serviced a
CVM1790SS2SS GE
Model MICROWAVE
Near Avon Lake, Ohio 44012
Paul H.
Job Details:
04/24/2017
Replaced main control, found discoloration on door switch, needs replaced connection is intermittent, explained to customer, need to order; ordrng 1 WB24X10029 (switch micro),
We serviced a
GFE28HSHBSS GE
Model LORAIN
Near Lorain, Ohio 44053
Paul H.
Job Details:
04/24/2017
Unit has symptoms of bulletin REF05-15, needs fan and sum kit, also has ice maker issue in bulletin REF07-16, ordering sum for that as well; ordrng 1 WR49X25197 (SUM/FAN KIT) and 1 WR98R882802 (SUM), saved tckt [SdLink\290388a.png],
We serviced a
GB2FHDXWB02 whirlpool
Model refrigerator
Near Amherst, Ohio 44001
Paul H.
Job Details:
04/24/2017
Took temps, RC 58F, FC 6F, Ran service test, damper motor not functioning, ordering damper; ordrng 1 WPW10196393 (control),
We serviced a
MDB5600AWS MAYTAG
Model DISHWASHER
Near Maple Heights, Ohio 44137
Jeff M
Job Details:
04/24/2017
The dishwasher is designed to run for roughly 3 hours the customer has only let it run for approximately an hour at a time unit tested good I also explained to them just the heat dry cycle is approximately 45 minutes long
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Garfield Heights, Ohio 44105
Jeff M
Job Details:
04/24/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF736SDAM12 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, Ohio 44095
Jeff M
Job Details:
04/24/2017
Upon my arrival of the unit had a full bin of ice I'm suspecting the customer had the door open which raised the temperature higher then with the icemaker can make ice also hasn't changed his filter in a long time unit tested good ;
We serviced a
MVWB450WQD WHIRLPOOL
Model WASHER
Near Seven Hills, Ohio 44131
Jeff M
Job Details:
04/24/2017
Tub bearing has failed the unit starting to leak water to the stater and rotor and RPS sensor est only; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (SENSOR) and 1 WPW10419333 (STATOR),
We serviced a
SAV4655AWQ WHIRLPOOL
Model WASHER
Near Cleveland Heights, Ohio 44118
Jeff M
Job Details:
04/24/2017
Transmission is failing leaking oil Haveli apart is discontinued cannot be repaired; ordrng 1 27001039 (transmison N/A)
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Willoughby, Ohio 44094
Jeff M
Job Details:
04/24/2017
The unit has only leaked twice after i lvl the unit i can see the water is leaking passed the seal unit needs a new seal ; ordrng 1 W10864081 (SEAL
We serviced a
GSS25QSWCSS GE
Model REFRIGERATOR
Near Geneva Township, Ohio 44041
Jeff M
Job Details:
04/24/2017
Unit is still not defrosting correctly a individual he tested the heating parts between the blue and orange wire on the quick disconnect inside the freezer I had 2o 0hms as I was inspecting the pins I noticed the evaporator fan was not very strong if there is poor air circulation there will be poor cooling and poor defrosting; ordrng 1 WR60X10307 (mtr dc evap fan asm),
We serviced a
MGDC215EW1 MAYTAG
Model DRYER
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
04/24/2017
Installed coil and handle. Op test ok. ; Job Cmpltd,
We serviced a
KRFF300ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, Ohio 44141
Chad P.
Job Details:
04/24/2017
Found fill tube froze up. Defrosted and monitored. No water leaking. Likely line had air in it causing it to drip and freeze. Forced icemaker to cycle. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Parma, Ohio 44130
Dan
Job Details:
04/24/2017
Customer complaint of water leaking from top of fresh food section, found unit leaking from water filter housing connection, reset connection, no good, unit needs new water filter housing; ordrng 1 WPW10238156 (housing), schdld next appmnt for 4/26 WED !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS64ZEW7
Near Cleveland, Ohio 44109
Dan
Job Details:
04/24/2017
Installed new ice actuator, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Cleveland, Ohio 44113
Dan
Job Details:
04/24/2017
Customer complaint that unit is leaking, found water line severely damaged(see pic), cut off damaged line and replaced with new 1/4" water line and guess fitting, no leaks now, op test good ; Job Cmpltd, O-
We serviced a
WHIRLPOOL RANGE
Model KSEB900ESS0
Near Cleveland, Ohio 44115
Dan
Job Details:
04/24/2017
Customer complaint of cooling fan failure, found f8e0( cooling fan speed too low) error flashing on display, unit needs new cooling fan, not rescheduling because customer is to contact whirlpool to check if lease agreement is valid as proof of purchase, customer will send acceptable proof of purchase; ordrng 1 W10860981 (fan-blwr),
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET4024:EW0
Near Dorset, Ohio 44032
Arthur V
Job Details:
04/24/2017
Squeel is brake noise. This is a direct drive old style transmission that has a sqeual at end of cycle. Noise is normal operating noise. Op test is good ; Job Cmpltd,
We serviced a
KDTE704DBL0 KITCHENAID
Model DISHWASHER
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
04/24/2017
Installed control panel. Op test ok. ;
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Broadview Heights, Ohio 44147
Chad P.
Job Details:
04/24/2017
Found the noise is the slider moving up and down. This is normal. Ran service mode and high speed spin. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Geneva Township, Ohio 44041
Arthur V
Job Details:
04/24/2017
, Found rollers faulty. Needs drum rollers. ; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/27 THU !,
We serviced a
MAYTAG REFRIGERATOR
Model MFD2562VEM11
Near Willoughby, Ohio 44094
Eric M.
Job Details:
04/24/2017
Comp not making ice for past 2 weeks. Jumped t - h on im, not cycling, verified im getting pwr, needs im replaced. . Replaced im, cycled and filled, optest good, advised cust to discard 1st 2 batches of ice that is produced.; used 1 W10884390 (ICE MAKER ASSY 8239) from stock, , Job Cmpltd,
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near North Royalton, Ohio 44133
Alice M.
Job Details:
04/24/2017
Installed parts listed. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXR2
Near Chardon, Ohio 44024
Eric M.
Job Details:
04/24/2017
Replaced lock and mmcu. Ran thru svc test iaw tech sheet, washer operating as designed.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $134.73 CC Ref # 695446367, Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near North Royalton, Ohio 44133
Chad P.
Job Details:
04/24/2017
Ran service test mode. Sounds and operations are normal. Op test ok. ; Job Cmpltd,
We serviced a
WFE515S0EW0 WHIRLPOOL
Model RANGE
Near Olmsted Falls, Ohio 44138
Chad P.
Job Details:
04/24/2017
Installed terminal block. Tested all burners and bake. Op test ok. ; Job Cmpltd,
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, Ohio 44202
Robert A.
Job Details:
04/24/2017
Found air dry 12x, and delay flashing, pressed cancel, ng, cycled power to unit, ran diognastics, heater fault, trabidity sensor fault, checked connections, good, tested heater, open, needs pump/heater asm and sensor; ordrng 1 A00040101 (sensor) and 1 A00210602 (pump/HEATER), schdld next appmnt for 4/26 WED ! [**],
We serviced a
GI7FVCXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, Ohio 44131
Chad P.
Job Details:
04/24/2017
Found water randomly being sent to icemaker This only happens when icemaker is turned on via the control. Ice maker is in a solid block of ice. Wiring and switches check good. Needs icemaker and control replaced
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Aurora, Ohio 44202
Robert A.
Job Details:
04/24/2017
Found rt rear switch turned out of place, inspected switch, good, reset, op test ok; Job Cmpltd,
We serviced a
GI6FDRXXY07 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, Ohio 44138
Chad P.
Job Details:
04/24/2017
Found i.m. Fill valve leaking into ice maker causing water to get into ice maker module and cause it to non stop harvest. Needs valve and ice maker replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS1
Near Aurora, Ohio 44202
Robert A.
Job Details:
04/24/2017
Reset drain hose, inspected unit, reset connections, ran diagnostics slow drain, watched cycle, water temp after fill 90 deg, need to run hot water in sink before starting unit watched cycle, good, disp opened, started normal wash, disp opened, no odd smell noticed, checked service pointers, none on this problem, op test ok; Job Cmpltd,
We serviced a
MVWB850YG0 MAYTAG
Model WASHER
Near Parma, Ohio 44134
Chad P.
Job Details:
04/24/2017
Found hinge and arm seized together on rh side. Needs arm and hinge replaced. Cust has extended warranty through wpl/aig
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Solon, Ohio 44139
Robert A.
Job Details:
04/24/2017
Talked w/cust needs to r/s; schdld next appmnt for 4/26 WED !,
We serviced a
WTW8040DW1 WHIRLPOOL
Model WASHER
Near Lorain, Ohio 44053
Brian B
Job Details:
04/24/2017
Replaced suspension. Ran tes cycle. Optest ok.; Job Cmpltd,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Avon, Ohio 44011
Brian B
Job Details:
04/24/2017
CC that machine does not start when start pad is touched, but instead, beeps. After a number of tries, machine does start. Checked vent. All clear and correct. Good airflow. Ran diag. F2E1, button depressed for over 20 sec.. ran UI and pad test. Passed.. cleared code. Ran auto test. All systems passed. Dryer now working properly. Optest ok.; Job Cmpltd
We serviced a
KUDT03FTSS1 KITCHENAID
Model DISHWASHER
Near North Olmsted, Ohio 44070
Alice M.
Job Details:
04/24/2017
CC that machine is not draining.; used 1 WPW10348269 (PUMP-DRAIN 7102)
We serviced a
KDTE704DSS1 KITCHENAID
Model DISHWASHER
Near Westlake, Ohio 44145
Brian B
Job Details:
04/24/2017
CC that water is leaking through bottom of machine. Ran test cycle. Found water pouring through diverter area. Water has damaged connectors on diverter. Will need new sump assembly and harness. Will give est. custoner will call whirl to see if they will send parts. Do not order parts unless cust calls office.
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, Ohio 44143
Brian B
Job Details:
04/24/2017
Found evap not defrosting. Called TL, TJ, file # 7718864395.. placed into ser mode. Step 101, defrost.. heater did not come on. Ff display reads OP. Ohmed out with meter. 56k ohms. This is resister reading. Bimetal is open. Will need new bimetal. Used steamer to clear ice. Office to order part. Customer needs first appt if poss.; ordrng 1 W10911102 (HARNESS),
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Cleveland, Ohio 44109
Dan
Job Details:
04/24/2017
Customer complaint that unit leaves white residue on clothes, ran diagnostics found f0e5(off balance) and f8e1(long fill) error codes, started normal wash cycle, unit filled to normal level and advanced to wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGR8700DS2
Near Cleveland, Ohio 44109
Dan
Job Details:
04/24/2017
Customer complaint that unit is not heating properly, Customer had cake in oven when tech arrived, Oven set to 400 degrees, temperature in oven is 370 degrees, adjusted temperature offset up 30 degrees, temperatures reading within range, op test good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Berea, Ohio 44017
Dan
Job Details:
04/24/2017
Installed new auger motor and seal, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW14
Near MIDDLEBRG HTS, Ohio 44130
Dan
Job Details:
04/24/2017
Customer complaint that led lights are not working in fresh food section, found left top led light red wire pulled out of molex connector(see pic), red wire tab is broken, unable to reinsert into connection, unit needs new led light; ordrng 1 W10854032 (module), schdld next appmnt for 4/26 WED 8-12,
We serviced a
WHIRLPOOL RANGE GAS
Model AGR5630BDW1
Near Brook Park, Ohio 44142
Dan
Job Details:
04/24/2017
Customer complaint that oven is not lighting, started bake for 350 degrees, bake burner lit right up, outlet unit is plugged into has an open ground, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near North Olmsted, Ohio 44070
Dan
Job Details:
04/24/2017
Customer complaint that unit will not start it just flashes open/close door, confirmed, unit needs new door switches and cams, installed new door switches and cams, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Westlake, Ohio 44145
Dan
Job Details:
04/24/2017
Customer complaint that unit is stuck in sensing cycle, ran diagnostics no error codes found, started normal wash cycle, Unit filled and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Westlake, Ohio 44145
Dan
Job Details:
04/24/2017
Installed new doors, op test good ; ordrng 1 WPW10308869 (bin-cntlvr),
