We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Aurora, OH 44202
Corina B
Job Details: 06/08/2023
Replaced the door. Tested the water. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GFE28HMHCES
Near Ashtabula, OH 44004
Dan H
Job Details: 06/08/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at -6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X35205 (Ff fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Cleveland, OH 44113
Angel
Job Details: 06/08/2023
Cc that unit just beeps wont start. Verified and found it will need latch replaced. Replaced latch tested unit opt test good. ; ordrng 1 W10810403 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Aurora, OH 44202
Corina B
Job Details: 06/08/2023
"CC that the unit was leaking, the gasket was half pulled out. Did use the dishwasher with no leaks. Confirmed. Starts a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/08/2023
"Cc unit lights not working Customer stated the freezer light stopped working after she noticed frost buildup in freezer section, frost has since dissipated and has not returned. Checked freezer door gasket for proper seal, checks good. Found freezer light switch frozen up in place. Freed switch, light now working in freezer. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Dan H
Job Details: 06/08/2023
"Customer complaint that unit skips from sensing to done, confirmed, motor just hums, capacitor micro farad reading is too low, installed new capacitor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Cleveland, OH 44128
Corina B
Job Details: 06/08/2023
"CC that the unit will not spin and clothes are wet. Confirmed. Basket was seized. Ran diag F7e6 MOTOR FAULT f7e1 BASKET SPEED FAULT, f7e7 MOTOR UNABLE TO REACH TARGET RPM. Started a manual spin and agitate. Found the hub is worn and the Gearcase bearing are worn. The tub ring is broken. Will need a new Gearcase, hub and tub ring. Cust does not want to repair ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (Hub) and 1 WPW10215146 (Wash plate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near Cleveland, OH 44120
Corina B
Job Details: 06/08/2023
"CC that the freezer is leaking, the drawer does not go back and the handles are loos. Confirmed. Service pointer W11397260A S38253 Duck Bill covers the part. Found the screw on the left side backed out, causing the door to not shut. When replacing the drain tube found the condenser fan not running. Will need a new fan. Rather drain tube from surplus t/s. ; ordrng 1 W11177620 (Condenser fan), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11190084 (Drain tube) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bedford, OH 44146
Bill
Job Details: 06/08/2023
"Cc banging during spin, grinding sound during spin. Confirmed cc on grinding sound, could not confirm banging during spin. Pulled unit out and tipped up, found belt cover to be off and worn down from pulley. Aka grinding sound. Suspect that being the cover was wedged between pulley and floor, hangers could not do there job. Reattached cover to unit. Ordered new cam, belt, and cover; ordrng 1 W11409708 (Cover) and 1 W11239857 (Belt) and 1 W10721967 (Splutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Wickliffe, OH 44092
Joe O
Job Details: 06/08/2023
Installed led module and evap fan assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Strongsville, OH 44149
David R
Job Details: 06/08/2023
Replaced controls and door switch. Good. Op Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44113
Corina B
Job Details: 06/08/2023
CC that a yeti lid fell on the heater and caught fire. Confirmed. Found plastic still melted on the element. Picked off the plastic ran a diag. The heating element is still smoking. Called safety Cody file; ordrng 1 W10703867 (Heater)
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LM00
Near Aurora, OH 44202
Brian M
Job Details: 06/08/2023
Cc door not closing properly Found service bulletin about using the correct rail spacers Moved unit out found spacers not installed. Spacers are supposed to be installed prior to installation of microwave and require parts to be screwed into cabinet. The design space on this cabinet does not allow space for added hardware This will require installers to fix and install properly ; ordrng 1 W11312201 (Trim) and 2 W10420960 (support)s and 1 W11394925 (Hardware)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Columbia Station, OH 44028
David R
Job Details: 06/08/2023
"Cc of noise, but when she applies a little pressure to door (push in) the noise will dampen or stop. Ordering door and door switches, also tighten screws as well. ; ordrng 1 W11173813 (Door) and 1 W11551761 (Interlock) and 1 W11551558 (Interlock top)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Strongsville, OH 44149
David R
Job Details: 06/08/2023
Replaced door seal. Removed water from tray. Told customer to let cycle run through to remove built up suds. Unit is good. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model CYE22TSHSSS
Near Cleveland Heights, OH 44106
Jason N
Job Details: 06/08/2023
Installed evaporator cover assembly. Airflow restored to ff section. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near East Cleveland, OH 44112
Jason N
Job Details: 06/08/2023
Installed filter housing. Op test good.
We serviced a
GE STACK W/D
Model GUD27ESPM1DG
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/08/2023
"Cc: not advancing in cycleFound unit not draining. Drain pump surging, receiving proper power. Needs drain pumpCustomer does not want to repair at this time ; ordrng 1 WH23X10040 (pump drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9750WW1
Near Painesville, OH 44077
Jason N
Job Details: 06/08/2023
"Cc unit fault code f70Ran diagnostics, confirmed fault code f70 for UI to ACU communication fault. Customer states the display will randomly glitch due into the cycle. Checked connections from main control to UI, all checked good. Unit will need UI replaced. Part (W10288016) is discontinued, unable to repair."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ1
Near Columbia Station, OH 44028
David R
Job Details: 06/08/2023
"Replaced door, bottom, case. Tested. Good. Op Test Ok."
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Rocky River, OH 44116
Marie V
Job Details: 06/08/2023
"Cc of unit still not heating. Tested unit, no heat, found same fuse open. Cut off fuse. Removed vent and ran unit. Cycles on and off on 180* to 120*. Advice to have vent cleaned. Cust will call us back if she wants to continue. Cust maybe will buy new. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bay Village, OH 44140
Marie V
Job Details: 06/08/2023
"Cc that unit makes a very loud noise while spinning at the end of the cycle. Ran diag no error codes. Tested unit on high speed spin, tilted unit and found cam has been grinding, and when removing found oil on it, ordering cam, belt, shifter, gearcase and washplate. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11611297 (Belt) and 1 W11481722 (Shifter) and 1 W11397111 (Washplate)"
We serviced a
JENN-AIR RANGE
Model JES1450FB0
Near Oberlin, OH 44074
Angel
Job Details: 06/08/2023
Replaced bake element tested oven by preheating it to 350* opt test good.
We serviced a
KENMORE WASHER
Model 110.25132411
Near Mentor, OH 44060
Dan H
Job Details: 06/08/2023
"Customer complaint of oil smell, not draining, and staining clothes, found wash plate stripped, found gearoil leaking from gearcase, unit needs new gearcase and wash plate, customer does not want repair ; ordrng 1 W10752285 (Wash plate) and 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 596.72383411
Near Bay Village, OH 44140
Marie V
Job Details: 06/08/2023
"Cc that the freezer is making a noise and the ice is not making properly. Took temps it was 10* close to wall and 20s* in freezer and fresh food section at 51*. Ran step 3 shows bimetal open. Took cover off and verify bimetal shows 23 kohms. Unit will need new sensor and control. Cust will not fix. ; ordrng 1 W11032800 (Bimetal harness) and 1 W10807590 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Avon Lake, OH 44012
Marie V
Job Details: 06/08/2023
Replaced heating element. Preheated oven. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, OH 44139
Bill
Job Details: 06/08/2023
"Cc unit still not cooling, confirmed cc removed 17 and 37 suspect sealed system issue. Hooked up gauges found low side in 12 in vac, high side at 50. Suspected low side leak. Gave estimate for sealed system repair, customer does not want to continue repairs.; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evap) and 1 WPW10143759 (Filter dryer)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near South Amherst, OH 44001
Angel
Job Details: 06/08/2023
"Cc that unit was not starting. Asked customer to show me what she was doing so I can see if it was right and she was not. This washer you have to turn it on first than hold the start button until all the lights turn on and than it locks and starts, so I demonstrated her how to do it. unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2023
"Installed new burner valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Elyria, OH 44035
Angel
Job Details: 06/08/2023
Cc that unit was going off balance. Verified unit and its leveled out pretty good tested a spin in diagnostics and was not banging around than I asked customer if she had some clothes we could use to test it on a drain/spin to see what it would do with the clothes evenly arranged around the basket and it worked perfectly. Explained to customer that this unit you have to have the clothes evenly arranged around the basket because if not it will go off balance and bang all around. Showed customer how to arrange the clothes and what to avoid unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44115
Corina B
Job Details: 06/08/2023
"Replaced the ui, control and led light. Opt test ok. Office to reschedule when door arrives. Brought cores back for return; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MGDE900VW0
Near Perry, OH 44081
Dan H
Job Details: 06/08/2023
"Customer complaint that drum is slipping or loose, found belt frayed, rollers are starting to wear, unit needs new belt and roller/pulley kit; ordrng 1 WPW10112954 (Belt) and 1 4392067 (Roller kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Perry, OH 44081
Dan H
Job Details: 06/08/2023
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Strongsville, OH 44136
David R
Job Details: 06/07/2023
Replaced heater with harness and thermistor. Tested. Good all components working. Op Test Ok.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/07/2023
"Cc that the right front burner only has one setting and is high. Confirmed, unit will need infinite switch. ; ordrng 1 WP3149400 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/07/2023
Installed gasket OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon, OH 44011
Manny
Job Details: 06/07/2023
"Cc unit skipping cycles, verified and found codes F6E3 for ui cannot hear acu, F7E4 for basket re-engagement fault, and F0e7 for load during clean cycle, gearcase making a grinding noise and slide metal ring came off and was grinding on the rotor, unit needs control, motor, clutch and gearcase, ; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor(under 10yrs warranty )) and 1 W11419171 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Walton Hills, OH 44146
Bill
Job Details: 06/07/2023
"Cc no ice dispensing, confirmed cc. Changed the switch to the new switch, tested dispenser opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Lorain, OH 44053
Angel
Job Details: 06/07/2023
"Cc that the console on the right hand side get hot to the touch and glass gets warm when using. Explained to customer that the glass is going to get hot be suse the oven is in use thats normal and the console gets hot on the right hand side because the vent is right under it and it unavoidable for it to get hot when in use, I still installed insulation on door opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Madison, OH 44057
Dan H
Job Details: 06/07/2023
"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS00
Near Beachwood, OH 44122
Corina B
Job Details: 06/07/2023
Replaced the gasket. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL2
Near Painesville, OH 44077
Jason N
Job Details: 06/07/2023
"Installed thermal fuse. Ran wash test, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mayfield, OH 44143
Jason N
Job Details: 06/07/2023
"Cc unit water dispense dripping Customer stated after water is dispensed, several drops of water will drip from dispense opening. Replaced inlet valve to ensure water system is closing up properly when water is not being dispensed. Ran gallon of water to purge air from system. Tested water dispense, 1-2 droplets are still falling from dispense housing directly after dispense, no dripping afterwards. Advised customer that this is normal for these models. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/07/2023
Replaced the control. Opt test ok. Brought core back for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Orange, OH 44022
Corina B
Job Details: 06/07/2023
"CC that the ice maker is not working. Confirmed the optic eyes are flashing twice when the door is closed. Will need a new optic eye. Unplugged the optic board. Ice maker cycled. Advised Cust to monitor. If the boards are not needed will pick boards up for return ; ordrng 1 W10757851 (Optic eye), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Aurora, OH 44202
Brian M
Job Details: 06/07/2023
Customer using wrong burner caps Needs caps Customer can install ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, OH 44141
Corina B
Job Details: 06/07/2023
CC that there is a smell of gas when running and a noise when it first starts up. Confirmed. Let dry run on high for 30 minutes. Good blue flame. The gas valve is turning on and off. Opened the door several times no gas smells. Called safety. Noises when starting is the idler pulley. Cust does not want to repair.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Broadview Heights, OH 44147
Bill
Job Details: 06/07/2023
"Cc scratched panel, confirmed cc. Changed front panel."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Brecksville, OH 44141
David R
Job Details: 06/07/2023
"Cc unit making loud scraping. Found slider broken and damaged rotor. Rotor surplus and slider from t/s. Replaced. Tested test 51/52. Good. All parts and components good. Op Test Ok.; used 1 W10734521 (SLIDER), and 1 W10915701 ( Rotor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Elyria, OH 44035
Angel
Job Details: 06/07/2023
"Cc that the seals are coming off. Confirmed cc, replaced freezer gasket because it was torn in one corner but also used some adhesive to make sure it would not come off used adhesive for bottom seal as well and recommended customer not to open door for a couple of hours until adhesive drys opt test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Windsor, OH 44099
Dan H
Job Details: 06/07/2023
"Customer complaint that unit is not agitating, ran diagnostics no error codes found, motor is just humming, capacitor is reading 13 microfarads, should be 60 microfarads, unit needs new capacitor; ordrng 1 W11227944 (Cap)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chardon, OH 44024
Dan H
Job Details: 06/07/2023
"Customer complaint that unit is not completing cycles, ran diagnostics found f9e1(long drain) error code, found broken wire to drain pump, repaired wire, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Lorain, OH 44055
Manny
Job Details: 06/07/2023
"Cc unit not cooling, verified and evap cover frosted, defrosted and checked component all pass, heater working, found 2 Popsicle In the ice chute, and ice door was open, advise customer to avoid putting any item in the ice chute"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Columbia Station, OH 44028
Angel
Job Details: 06/07/2023
Cc that unit was better but still having issues with igniting sometimes. Replaced ignitor and harness dsi board sent was damaged installed old one again tested unit and it worked perfect it would click once and ignite immediately also made sure ground on outlet was good which it was had customer test it out himself as of now working as should opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near North Ridgeville, OH 44039
Manny
Job Details: 06/07/2023
"Cc unit not cooling, verified and found FF evap cover in frost, found service pointer that call for control kit replacement, ordering control, customer paid the difference for the control, and ordering harness, and control kit; ordrng 1 W11087438 (motor-evap harness) and 1 W10862814 (cntrl-elec, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model PTDN600EM0WT
Near Parma, OH 44134
David R
Job Details: 06/07/2023
"Cc noise. Worn pulley and belt. Will need pulley and belt, gave estimate.; ordrng 1 WE03X29897 (Belt) and 1 WE12X83 (Idler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Euclid, OH 44119
Dan H
Job Details: 06/07/2023
"Customer complaint of grinding noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 W11236851 (Air damper)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Parma Heights, OH 44130
Angel
Job Details: 06/07/2023
Cc that unit is making a loud vibrating sound. Showed me a video and it sounds like the condenser vibrating when compressor is on high speed. Tried duplicating sound by going into diagnostics and running compressor but it sounded perfect but from the noise on the video it sounds like the condenser when compressor is running in high speed so placed some foam insulation underneath the condenser to see if it will fix the issue explained to customer and to monitor for now opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near South Euclid, OH 44121
Jason N
Job Details: 06/07/2023
"Cc unit not drying properly Could not access vent outlet, but customer stated a vent outlet cover was just installed from the basement side recently. Pulled vent tube from outlet cover. Found cover was installed incorrectly, flap style, installation was reversed. Correct vent cover installation. Verified good heat and airflow from unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Eastlake, OH 44095
Joe O
Job Details: 06/07/2023
"Recovered refrigerant, installed compressor and Evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near South Euclid, OH 44121
Jason N
Job Details: 06/07/2023
"Cc unit not heating Found power disconnect to unit turned off. Turned on disconnect and checked voltage, found L2 missing. Fuse checked good. Reinstalled fuse and turned disconnect back on. Power now checks good at 243v L to L. Ran dryer op test on timed dry. Unit heating properly. Advised customer of possible loose/inadequate connection in his power disconnect box, he will need an electrician if issues persist. Unit op test good."
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near University Heights, OH 44118
Joe O
Job Details: 06/07/2023
Cc: not heatingFound belt snapped. Replaced dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE REFRIGERATOR
Model GSH25JSDESS
Near Warrensville Heights, OH 44122
Joe O
Job Details: 06/07/2023
"Cc: intermittently not holding temp in freezer, leaking(ice build up on freezer floorFound temps in freezer at 5 degrees, ff at 42 degrees. Found evap fan is functioning. Found no actual adjustment is changing on temp reading. Control not reading temp correctly. Drain tube plugged. Needs control freezer thermistor, and drain clearedCustomer does not want to repair at this time ; ordrng 1 WR55X11072 (elec cont bd) and 1 WR55X10025 (sensor,temp ff), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near Seven Hills, OH 44131
Corina B
Job Details: 06/07/2023
"Replaced the regulator. Tested, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Garfield Heights, OH 44125
Marie V
Job Details: 06/07/2023
"Use nitrogen on unit, found the leak. Called whirlpool techline spoke to ritch. Unit has internal leak, cant be repaired. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, OH 44141
Bill
Job Details: 06/07/2023
"Cc water leaking, confirmed cc ran unit for 5 min water started to dump from front of tub. Pulled front panel off to watch where it was coming from, found water to be over flowing the tub. Checked spray arms, found them to be clogged and the lower to be cracked. Gave estimate to customer for repairs.; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10327455 (Upper spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Cleveland, OH 44134
David R
Job Details: 06/07/2023
"Replaced control panel, UI display, filters. Called techline, All components working. Tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willowick, OH 44095
Dan H
Job Details: 06/07/2023
"Customer complaint that unit is not working or draining, unit is flashing f9e1(long drain) error, found wires ripped out of drain pump connection, unit needs new harness , part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Fairview Park, OH 44126
Angel
Job Details: 06/07/2023
Cc that ice maker stopped making ice and the arm was jammed up after they tried fixing it. Tested icemaker it cycled but didnt want to drop arm looks like from them trying to install arm jammed it up replaced ice maker tested again opt test good.; used 1 4317943XXX (XX NO REORDERXXICEMAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, OH 44202
Brian M
Job Details: 06/07/2023
Installed valve Cycled icemaker OP Test Ok Advised to let run for 3 days for ice to produce and fill bin ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, OH 44141
Bill
Job Details: 06/07/2023
"Cc still leaking, could not confirm. Ran unit for 40 min with front panel off, could not find any leak. Instructed customer to reduce the amount of detergent used."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Parma, OH 44129
Corina B
Job Details: 06/07/2023
CC that the door is coming loose. Confirmed. Found the adhesive not sticking. Will need a door. Door is out of stock. Office to reschedule appointments ; ordrng 1 W11176456 (Door) and 1 W11178521 (Name tag)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Cleveland, OH 44135
Marie V
Job Details: 06/07/2023
"Replaced gearcase, Washplate, belt and cam. Ran calibration and auto test. Op test ok"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near North Royalton, OH 44133
David R
Job Details: 06/07/2023
"Brand new, cc unit not starting. Found customer isnt pressing start button hard enough for it to activate and start cycle. I showed customer how to do it. All components working, heating and cycling. Good. Op Test Ok."
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Willoughby, OH 44094
Dan H
Job Details: 06/07/2023
"Installed new valves, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bedford, OH 44146
Joe O
Job Details: 06/07/2023
Installed leveling leg. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Solon, OH 44139
Bill
Job Details: 06/07/2023
"Cc intermittent noise, confirmed cc activated damper through diag. Had customer confirm that was the noise, ordered new damper control. Scheduled follow up for 6/9; ordrng 1 WPW10479155 (Damper control)"
We serviced a
AMANA DRYER
Model NED5240TQ0
Near North Royalton, OH 44133
David R
Job Details: 06/07/2023
"Cc unit taking 2-3 cycles for clothes to dry, customer lives in condo. Detached vent from dryer. Let unit run. Dryer is heating and getting hot, cycling at correct temp. Long vent, can hardly feel any warm airflow coming out vent, vent is at top of front door. Checked heater, fuses. All test good. Customer will need to get vent cleaned out. Unit itself is good. Op Test Ok
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AFC
Near Rocky River, OH 44116
Angel
Job Details: 06/07/2023
"Cc that units display is dead but top works. Tried resetting unit and nothing took unit out of spot checked power was good but had an open ground. Relay board is not sending voltage to display. Will need circuit board and main board replaced explained to customer that theres a chance the display couldve got damaged ; ordrng 1 5304509920 (Circuit board) and 1 5304516862 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model medb755dw2
Near Avon Lake, OH 44012
Angel
Job Details: 06/07/2023
"Cc that unit was making a sound and now it stopped working. Verified and found thermal fuse open, indicated customer that unit wont start because of thermal fuse and the sound I wont be able to find out until thermal fuse gets replaced, he agreed with repair of thermal fuse git unit to start and unit started making a noise but customer stated to leave it as is he just wanted unit to start up again so I left it as is. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Mentor, OH 44060
Dan H
Job Details: 06/07/2023
"Customer complaint that doors are uneven, leveled doors to the best it can be, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Strongsville, OH 44136
Manny
Job Details: 06/07/2023
"Went to recover the refrigerant and none in system, disconnected recovery pump from gage and no pressure in system. Charge with 145 psi of nitrogen and pressure not holding, can hear a leak coming from the back spray leak detector and no bubblesopen both sections and no noise inside, unit has a internal leak Calling techline line, spoke to Kirk, he deemed as not repairable, ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Beachwood, OH 44122
Jason N
Job Details: 06/07/2023
Installed drum. Cycle noise is reduced. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Rocky River, OH 44116
Corina B
Job Details: 06/07/2023
Replaced the valve. Tested. No leaks. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Dan H
Job Details: 06/07/2023
"Customer complaint that unit is squealing, confirmed, found gearoil all over cam , belt and shield, unit needs new gearcase, cam kit, belt, and shield; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt) and 1 WPW10427633 (Shield)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44105
Corina B
Job Details: 06/07/2023
"CC that the lid lock is flashing. Confirmed. Found the strike bent backwards. Strike is broken. Will need a new strike. Customer does not want to repair ; ordrng 1 W10837741 (Strike), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/07/2023
"Installed evap fan, boot, and update. Advised customer to monitor for 48 hrs. Op test ok"
We serviced a
JENN-AIR RANGE
Model SVE47100B
Near Shaker Heights, OH 44120
Corina B
Job Details: 06/07/2023
"CC that the control is black after a power outage. Confirmed. Tripped the breaker, control turned back on. Heated the oven to 350*. Opt test ok. Advised Cust if it goes out again, will need a new control. Control is nla. ; ordrng 1 71002331 (Control) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Solon, OH 44139
Bill
Job Details: 06/07/2023
"Cc noise during operation, confirmed cc ran a test spin and agitate. Could hear belt slipping, pulled belt cover found belt worn out. Tried to find belt and cam in truck, could not. Ordered cam and belt, scheduled follow up for 6/9. Up loaded pop; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Berea, OH 44017
David R
Job Details: 06/07/2023
Cc unit not starting. Found broken strike. Replaced trike. Latch good. No error codes. Unit locks. Good. Customer started cycle. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Cleveland, OH 44135
Marie V
Job Details: 06/07/2023
Cc that unit makes a noise. Took unit apart and found blower wheel broken. Will need new. ; ordrng 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 06/07/2023
"Customer complaint that unit never really cooled, fresh food section temperature at 60 degrees, freezer section temperature at 13 degrees, found evaporator frozen solid, found defrost harness broken, unit needs new defrost harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650662 (Heater/harness)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Painesville, OH 44077
Dan H
Job Details: 06/07/2023
"Customer complaint that unit is not starting, started normal wash cycle, lid lock, motor hummed then unit went to done, found capacitor leaking, installed new capacitor, op test good"
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL304EBS01
Near Avon Lake, OH 44012
Angel
Job Details: 06/07/2023
"Cc that they left on vacation and door was left open now the ui and controls dont work. Confirmed console is hot to the touch and will not let you do anything and cooling is off. Tried resetting unit and nothing still doing the same thing. Unit will need control board and console replaced. Gave customer estimate. ; ordrng 1 W10807595 (Control) and 1 W10807582 (Console (ui)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model LDG5005AAE
Near Olmsted Falls, OH 44138
David R
Job Details: 06/07/2023
"Cc unit not heating and squeaking every load. Gas unit, getting 120v AC. Took unit apart. Found worn belt, rollers and pulley. Tested high limit, open and broken ignitor. Will need belt, pulley, rollers, ignitor and thermostat.; ordrng 1 WPY312959 (Belt) and 2 12001541 (Roller)s and 1 WP6-3037050 (Pulley) and 1 4391996 (Ignitor) and 1 WP303395 (High limit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/07/2023
"Cc that unit is making a loud noise. Tested all components, freezer fan. Damper motor, ice maker evaporator fan. No noises, also found some ice at the ice maker bin. Cycled icemaker and found a little water came from the front. Leveled unit . Couldnt duplicate noise. Advice cust to take a video of have the chance"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44144
Manny
Job Details: 06/07/2023
"Cc same issues as the last 3 times, verified and evap frosted up,removed cover and everything is plugged in, ran diagnostics and ran steps 1 and thermistor open, ran step 5 heater not coming on, checked thermistor open checked power to defrost heater and 0 volts, spoke to BJ ran some voltage test and determined control is bad, unit needs control and thermistor; ordrng 1 W11566851 (Control) and 1 WPW10384183 (thermistor)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Jason N
Job Details: 06/07/2023
"Cc unit stuck on spin, light flashing Found unit spin light flashing, stopped in off balance pause, canceled cycle. Ran diagnostics, no codes stored. Ran auto test cycle, all functions passed. No issues found with unit. Advised customer on proper loading and how to cancel cycle and run Drain and Spin cycle if offbalance issues arise in the future. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Kent, OH 44240
Brian M
Job Details: 06/07/2023
Cc of noise Found at this time unit running properly with no abnormal noises Went over noise chart provided on whirlpool website Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44108
Jason N
Job Details: 06/07/2023
"Cc unit fault code f7Ran diagnostics, found fault code f7e7 for motor phase lost, f7e1 for tachometer signal missing and f7e6 for motor circuit open. Ran test cycle, found unit did not switch into agitation mode. Checked under unit, found splutch ring worn and melted. Quoted customer splutch/pulley replacement. Replaced using truck stock part. Ran calibration and auto test cycle. All functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"