We serviced a
KUDS35FXSSA KITCHENAID
Model DISHWASHER
Near Brook Park, Ohio 44142
Paul H.
Job Details:
06/28/2017
Installed harness and control. Op test ok. ; Job Cmpltd,
We serviced a
253.60502413 KENMORE
Model REFRIGERATOR
Near Cleveland, Ohio 44110
Jeff M
Job Details:
06/28/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
FFHS2611LWKA FRIGIDAIRE
Model REFRIGERATOR
Near Euclid, Ohio 44119
Jeff M
Job Details:
06/28/2017
The doorhandle screw came out of the door I tighten the screws put the door handles back on. There is also a crack in the headliner above the light in the fridge section I filled the crack with white silicone unit tested good; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Parma, Ohio 44134
Chris H.
Job Details:
06/28/2017
Customer complaint that unit is not heating and the timer is not advancing, found unit is not receiving 240 volts, customer needs a certified electrician, customer has plastic style venting advised the fire hazard associated with this type of venting and instructed should be replaced with a sloid metal or semi rigid style venting ; Job Cmpltd
We serviced a
WRS571CIDW00 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
06/28/2017
Replaced the i/m. Ran diag step 45, i/m filled. Optest ok.; Job Cmpltd
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near University Heights, Ohio 44118
Corina H
Job Details:
06/28/2017
ust was not home,
We serviced a
MEDX6STBW1 MAYTAG
Model DRYER
Near Willowick, Ohio 44095
Corina H
Job Details:
06/28/2017
Cust said Aarons pick the unit up and took it back to the store. They are keeping the replacemnet
We serviced a
MZC31T15DW00 MAYTAG
Model FREEZER
Near Euclid, Ohio 44132
Corina H
Job Details:
06/28/2017
CC the fz is not cooling. Fz 26.1*. Put the amp meter on its drawling .46amps. Tapped the low side with a piercing valve from t/s. Pressure equalize at 11 psi. When unit is running low side is at 0 psi. Called tl Dave, file #7719414913. Had me put soap bubbles on the joints to see if i see a leak, no bubbles. He said within 24hrs he will call me back if there are futher tests, i need to do. If i do not hear from him whirlpool will be contacting the cust, for futher steps. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near South Euclid, Ohio 44118
Corina H
Job Details:
06/28/2017
CC that the unit will not start. Checked control panel was dead. Removed cover, have 120v to the main power. Disconnected the main power for 30 sec. power came back on. ran diag, no codes. Ran calibration test. Checked the control panel,every button worked. Started a normal cycle. Optest ok.; Job Cmpltd,
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Eastlake, Ohio 44095
Corina H
Job Details:
06/28/2017
CC that the start does not work. Found there was a plastic cover over the controls. Advised cust to remove the plastic, was not getting a good contact with the control panel. Ran diag f0e3 overload, advised cust 6-8 bath towels= a load. Ran auto test, key activation and encoder test and calibration test. Passed. Optest ok. ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, Ohio 44095
Corina H
Job Details:
06/28/2017
CC not making ice. Fz 2.4* found the fill tube was blocked with ice. Used steamer to steam out the fill tube. Found the fz gasket was not touching the frame of the unit steamed the gasket out. Jumper the i/m, water went into the im. Optest ok. ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Brooklyn, Ohio 44144
Chris H.
Job Details:
06/28/2017
Customer complaint that unit takes a long time to dry, started unit on high heat normal dry, walked out side, found birds nest at end of exterior vent restricting airflow, customer needs to have venting cleaned out, no further issues discovered; Job Cmpltd
We serviced a
RTW4516FW0 ROPER
Model WASHER
Near Cleveland, Ohio 44109
Chris H.
Job Details:
06/28/2017
Customer complaint that unit is not advancing from wash to rinse, started unit on normal fill unit filled then advanced to wash cycle, then advanced to rinse, no codes stored, unable to duplicate issue, plumbing on utility sink is dumping water next to drain which is causing all the water to rush past bottom of unit, unable to duplicate any issues unit is operating as designed ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, Ohio 44113
Chris H.
Job Details:
06/28/2017
Installed new lid lock, op test good; Job Cmpltd,
We serviced a
WEE730H0DS0 WHIRLPOOL
Model RANGE
Near Cleveland, Ohio 44113
Chris H.
Job Details:
06/28/2017
Installed new cooling fan, op test good; Job Cmpltd
We serviced a
MTB2156GEB WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, Ohio 44105
Chris H.
Job Details:
06/28/2017
Customer complaint that units ff section is not cooling properly, frz temp at 5 degrees ff temp between 38-40 temps are within range, unit has good frost pattern found gasket torn on upper left hand corner, set flashlight inside can see light, ff door gasket needs replaced,spoke with gs ordering part ; ordrng 1 WP61004017 (seal- f.f.), schdld next appmnt for 7/5 WED
We serviced a
WFC150M0EB0 WHIRLPOOL
Model RANGE
Near Cleveland, Ohio 44115
Jessica Shreve
Job Details:
06/28/2017
Installed new vent, op test good; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wellington, Ohio 44090
Paul H.
Job Details:
06/28/2017
Replaced latch and srike assemblies, ran auto test and manual lid lock tests, op test ok.; Job Cmpltd,
We serviced a
MMV4205DS1 maytag
Model microwave
Near North Ridgeville, Ohio 44039
Paul H.
Job Details:
06/28/2017
Time was set for 24 hour, switched to twelve hour, op test ok; Job Cmpltd
We serviced a
MDG9206BWW MAYTAG
Model DRYER
Near Mentor-on-the-Lake, Ohio 44060
Jeff M
Job Details:
06/28/2017
Customer is having an issue with the machine squeaking I ran the machine for about 25 minutes I could not get it to squeak I took the machine apart inspected the tensioner pulley and rollers they looked OK I added some grease to all the moving parts unit tested good
We serviced a
ZDIS150WSSE GE
Model ICE MAKER
Near Willoughby Hills, Ohio 44094
Jeff M
Job Details:
06/28/2017
Installed new part unit op tested good
We serviced a
WRS586FIEH00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, Ohio 44149
Chad P.
Job Details:
06/28/2017
Cc that unit seems to be making noise on the inside of the freezer. No noise at this time. Cycled unit on and off several times. Tech unable to duplicate noise issue. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Trumbull Township, Ohio 44084
Arthur V
Job Details:
06/28/2017
Found unit needs ice door kit ( door broken ). Also drain clogged and needs cleared--; ordrng 1 12001991 (door kit ice) and 1 61004388 (spring- ft), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/3
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near South Euclid, Ohio 44121
Chris H.
Job Details:
06/28/2017
nstalled new suspension rods, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
FFBD2406NW0A FRIGIDAIRE
Model DISHWASHER
Near Garfield Heights, Ohio 44125
Chris H.
Job Details:
06/27/2017
Installed new trap and switch assembly, switches are still failing on right side, switch assembly, control is not communicating with switches,unit needs a new control, spoke with gs ordering part ; ordrng 1 5304501595 (CONTROL ), schdld next appmnt for 7/3 MON
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Independence, Ohio 44131
Chris H.
Job Details:
06/27/2017
Installed door, op test no good door is still sticking out 1/4 inch at the top right, hinges and or cavity is causing this contacted wpl techline ref # 7719409941 stated damage beyond 30 days is refered back to the dealer, unit cannot be repaired ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Roaming Shores, Ohio 44084
Arthur V
Job Details:
06/27/2017
Getting a ratcheting noise in spin. Adjatate sounds normal-- needs clutch. Reschedule at cust request ; ordrng 1 W10754448 (clutch), schdld next appmnt for 7/5 WED !,
We serviced a
GBD307PDB7 WHIRLPOOL
Model RANGE
Near Concord Township, Ohio 44077
Dan
Job Details:
06/27/2017
Customer complaint that unit was flashing f6e something error code and then unit went dead, found display blank, control recieving 120vac, unit needs new control, part is no longer available
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWW1
Near Conneaut, Ohio 44030
Arthur V
Job Details:
06/27/2017
Replaced touch panel. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model ZISW48DYA
Near Munson Township, Ohio 44024
Robert A.
Job Details:
06/27/2017
Found evap drain tube clogged, cleared, set to defrost, watched unit defrost, drain open, heaters working, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Novelty, Ohio 44072
Robert A.
Job Details:
06/27/2017
Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Novelty, Ohio 44072
Robert A.
Job Details:
06/27/2017
Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, Ohio 44202
Robert A.
Job Details:
06/27/2017
Found fill tube frozen, checked fill tube heater and disp heaters, good, per pointer W10874834, installed jumper to keep fill tube heater on, tube clear, op test okTalked w/jr; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW2
Near Solon, Ohio 44139
Robert A.
Job Details:
06/27/2017
Founf f02, slow drain, cleared pump, ran diagnostic cycle, good, op test ok; , Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRS00
Near Solon, Ohio 44139
Robert A.
Job Details:
06/27/2017
Leveled unit, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXW07
Near Solon, Ohio 44139
Robert A.
Job Details:
06/27/2017
Found unit unplugged, plugged in unit, comp and fans running, unit starting to cool, talked with cust, said there was frost on back panel of frz, checked heater and bi-metal, good, needs adc bdCust to let us know; used 1 WPW10366605 (MUST RETURN**CORE**CTRL-ADC185.94) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Ravenna, Ohio 44266
Tim G.
Job Details:
06/27/2017
Complaint that the unit has frost around the top of the fz door and on the liner of the unit. Checked the gasket and door alighnment and found both good. Checked service matters and found a service pointer W10916291 that talks about this issue and provides a part number for a service kit that includes fz baffel seals, a new style fan blade and silicone caulk. Also talked with the customer and explained that the outside enviromental issues like the humidity levels can cause issues like this as well causing the unit to sweat more when the door is opened. ; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 7/3 MON !,
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, Ohio 44057
Corina H
Job Details:
06/27/2017
Replaced the fan harness in ff. Optest ok. ; Job Cmpltd,
We serviced a
WFE714HLAS1 WHIRLPOOL
Model RANGE
Near Mentor, Ohio 44060
Corina H
Job Details:
06/27/2017
Replaced the cooktop. Turned burned on. Optest ok; Job Cmpltd
We serviced a
KDTE104EBS2 KITCHENAID
Model DISHWASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
06/27/2017
The parts pre-id were the wrong parts. Order the correct CLIP. Called BB to order part. Cust said they can install the part; ordrng 1 WPW10250160 (clip),
We serviced a
ADB1400AGW0 AMANA
Model DISHWASHER
Near Mentor, Ohio 44060
Corina H
Job Details:
06/27/2017
Replaced the door gasket. Optest ok. ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, Ohio 44060
Corina H
Job Details:
06/27/2017
CC that the ice shoots out everywhere when dispensing. Found the ice guide is missing. Called BB to order the part. ; ordrng 1 WPW10435760 (guide-ice), schdld next appmnt for 7/3 MON
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, Ohio 44095
Corina H
Job Details:
06/27/2017
CC that when the compressor start it makes a weird noise. When compressor started, it was normal. Found the i/m was turned on and there is no water line hooked up to the i/m. When jumped the i/m, the water valve was the noise they were hearing. Removed i/m. Optest ok. ; Job Cmpltd,
We serviced a
LGQ9858PW1 WHIRLPOOL
Model DRYER
Near MENTOR ON THE, Ohio 44060
Corina H
Job Details:
06/27/2017
CC that the clothes are not drying. Found the lint screen and moisture sensor were being blocked by a wax biuld up from fabric softner. Cleaned the sensor and screen. Advised cust to clean the screen and sensor once a week. Optest ok.; Job Cmpltd,
We serviced a
WTW57ESVW1 WHIRLPOOL
Model WASHER
Near Painesville, Ohio 44077
Corina H
Job Details:
06/27/2017
CC that there is no water going into the unit. Started machine and it started filling with water. Checked the different water settings. They hot and cold were going into the unit. Could not dupicate the problem
We serviced a
ASD2325KEQ AMANA
Model REFRIGERATOR
Near Brecksville, Ohio 44141
Chris H.
Job Details:
06/27/2017
Installed new water valve, op test good
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near North Royalton, Ohio 44133
Chris H.
Job Details:
06/27/2017
Installed new control and brown wires from harness, op test no good, unable to determine what is going on have continuity from w2- p10-1 on control the fuse is good, request senior tech for assistance, spoke with gs; schdld next appmnt for 7/3 MON
We serviced a
GZ25FSRXYY2 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, Ohio 44142
Chris H.
Job Details:
06/27/2017
Customer complaint that unit is not making ice, ice bin was full, mold had cubes inside, dispensed ice, icemaker started and ejected cubes then filled with water, checked for icemaker codes non stored, unable to duplicate any issues icemaker is working as designed; Job Cmpltd
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, Ohio 44011
Chris H.
Job Details:
06/27/2017
Customer complaint that unit intermittently has dirty soap water left in it, unit is clear at this time, ran diagnostics found 33 failed owi calibration 64 float switch open 82 drain motor electrical problem, cleared ran service cycle, unit drained, check valve is not sealing correctly, unit needs a new drain loop with check valve, spoke with gs ordering part ; ordrng 1 W11084165 (DRAIN LOOP CHECK VALVE), schdld next appmnt for 7/3 MON
We serviced a
MVWC415EW2 WHIRLPOOL
Model WASHER
Near Westlake, Ohio 44145
Chris H.
Job Details:
06/27/2017
Customer complaint that unit is making a grinding noise, found deer hoove lodged underneath unit causing pulley to rub against shield, pulley is undamaged, ordering shield, customer to install no need for return visit, confirmed with bb; ordrng 1 WPW10550173 (shield), schdld next appmnt for 7/3 MON
We serviced a
MFI2570FEZ02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44107
Chris H.
Job Details:
06/27/2017
Installed new lf door and switch, op test good ; Job Cmpltd
We serviced a
WRS325FNAH01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, Ohio 44103
Dan
Job Details:
06/27/2017
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
KSC23C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, Ohio 44121
Dan
Job Details:
06/27/2017
Installed new evaporator fan assembly and user interface, op test good ; Job Cmpltd
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Orange, Ohio 44022
Dan
Job Details:
06/27/2017
Installed new evaporator dan motor, op test good ; Job Cmpltd
We serviced a
ADB1300AFS0 AMANA
Model DISHWASHER
Near University Heights, Ohio 44118
Dan
Job Details:
06/27/2017
Customer complaint that unit is making a loud noise, ran diagnostics test cycle found 6-6(cold water) error code, found unit not filling, found float switch not mounted properly, no damage to float switch, reinstalled, op test good, Job Cmpltd
We serviced a
MRT118FZEH00 MAYTAG
Model REFRIGERATOR
Near Beachwood, Ohio 44122
Dan
Job Details:
06/27/2017
Customer complaint that unit is not cooling, fresh food section temperature at 43 degrees, freezer section temperature at 16 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 0.6amps, added half charge, frost pattern improved, unit needs new evaporator and filter drier, also found air channel damaged(see pic), unit needs new evaporator, filter drier, and air channel; ordrng 1 W10836706 (evaporator ) and 1 W10919804 (AIR CHANNEL) and 1 WPW10143759 (DRIER), schdld next appmnt for 7/3 MON
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Euclid, Ohio 44123
Dan
Job Details:
06/27/2017
Customer complaint that unit stopped mid cycle and is now completly dead, confirmed, unable to run diagnostics, diagnostics led is off on control, control recieving 120vac, unit needs new control; ordrng 1 W11116592 (CNTRL), schdld next appmnt for 7/3 MON
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Elyria, Ohio 44035
Paul H.
Job Details:
06/27/2017
Replaced wash motor, ran test cycle, wash motor engaging, op test ok.; Job Cmpltd,
We serviced a
KSEG950ESS1 KITCHENAID
Model RANGE
Near Lorain, Ohio 44052
Paul H.
Job Details:
06/27/2017
Burners are cycling appropriately, also has a minor scuff on surface, recommended Cerama-Bryte smoothtop cleaner, customer will try, if issue is not resolved, customer will put in another call; Job Cmpltd,
We serviced a
KDFE104DSS3 KITCHENAID
Model DISHWASHER
Near Amherst, Ohio 44001
Paul H.
Job Details:
06/27/2017
Latch not assebled properly upon arrival, adjusted and reseated strike, latch aligns properly, tested seal, test ok; Job Cmpltd
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near North Olmsted, Ohio 44070
Chad P.
Job Details:
06/27/2017
Found blower housing vibrating. Tightened screws. Op test ok. ; Job Cmpltd
We serviced a
WED7990FW0 WHIRLPOOL
Model DRYER
Near Parma Heights, Ohio 44130
Jeff M
Job Details:
06/27/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GB2FHDXWS04 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, Ohio 44125
Jeff M
Job Details:
06/27/2017
The ice maker is making a grinding sound. The unit needs a new ice maker ; ordrng 1 D7824706Q (ice maker),
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, Ohio 44105
Alice M.
Job Details:
06/27/2017
Found actuator optics failed. Replaced. Ran calibration and service test mode. Ran unit on normal wash and drain spin. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
06/27/2017
Complaint that the ice maker is leaking from the front and into the ice bin. Cycled unit and found leak. Replaced ice maker and cycled, op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
06/27/2017
Whirlpool French door refrigerator WRB322DMBW00, Complaint that the ice maker is leaking from the front and into the ice bin. Cycled unit and found leak. Replaced ice maker and cycled, op test good.
We serviced a
NTW4705EW WHIRLPOOL
Model WASHER
Near Cleveland, Ohio 44104
Jeff M
Job Details:
06/27/2017
Transmission bearings are completely wore out. Also the computer has multiple shifting error codes saved in the computer the unit needs a new transmission and actuator; ordrng 1 W10771759 (TRAN.) and 1 W10913953 (ACTUATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEGMYW00
Near Geneva, Ohio 44041
Arthur V
Job Details:
06/27/2017
Found drain clogged causing issue. Cleared drain. Cleaned out all ice build up. Op test good. ; Job Cmpltd,
We serviced a
CVM1790SS1SS GE
Model MICROWAVE
Near Willoughby, Ohio 44094
Jeff M
Job Details:
06/27/2017
Microwave the active up one time for the customer so I did adjust the door switches unit tested good; Job Cmpltd,
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Garfield Heights, Ohio 44125
Chad P.
Job Details:
06/27/2017
Advised on using h.e. Soap and how much to use. Also on fabric softener use. Advised on cleaning unit with affresh and how often to do so. Ran normal wash. Unit is operating as designed. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Rootstown, Ohio 44272
Tim G.
Job Details:
06/27/2017
Removed unit from wall and installed both fuses and the inlet cover. Reinstalled unit and tested, op test good.; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Maple Heights, Ohio 44137
Chad P.
Job Details:
06/27/2017
Found unit not level. Leveled unit and ran service test mode. Ran unit with load and advised on loading an how to balance out loads if unit goes out of balance. Op test ok. ; Job Cmpltd
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Geneva, Ohio 44041
Arthur V
Job Details:
06/27/2017
Replaced door lock assy and strike. Op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE WALL OVEN
Model FPET3085KFA
Near Perry Township, Ohio 44057
Arthur V
Job Details:
06/27/2017
Upon arrival unit powered down. Turned on breaker and started unit. Op test good. Unit working now heated both ovens up to 350 deg and turned them on and off several times. Unit did not fail. Customer to monitor ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Windsor Township, Ohio 44099
Arthur V
Job Details:
06/27/2017
Cust complaint she just heard a differance in sounds when the unit is adjatating--- ran diagnostics. No errors. Ran auto test cycle. Unit passed. Checked rotor good. No signs of leaking and no sounds of bearing wear---- ran unit on normal cycle with small load cust put in washer. ---- unit filled,ajatated,and spun out . No noise. Op test good. Could not duplicate issue ---; used 1 SENIORDISCOUNT ,job compltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Roaming Shores, Ohio 44084
Arthur V
Job Details:
06/27/2017
Ran diagnostics. No error codes. Cycled in wash unit filled ,adgatated and drained and spun. Ran auto test. Op test passed heard rubbing sound from motor. Found pulley rubbing on shield. Replaced shield and retested. Op test good. No more noise. ---; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model GLEFS77CQB
Near Solon, Ohio 44139
Robert A.
Job Details:
06/27/2017
Burners work, clock and oven does not work, Found c/b receiving 220vac, no disp, needs controlCust to replace; ordrng 1 316207529 (clock/timer197.09) and 1 316220804 (overlay,clock,wht27.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, Ohio 44094
Jeff M
Job Details:
06/27/2017
The unit is making a loud clicking sound the inner drum is splitting apart c the pic. I called tl talked with ben the unit needs a new drum assy. ; ordrng 1 WPW10409997 (TUBE ASSY
We serviced a
KUDS35FXSS8 WHIRLPOOL
Model DISHWASHER
Near South Euclid, Ohio 44121
Jeff M
Job Details:
06/27/2017
The unit was making a very loud obnoxious noise coming from the pump I found two plastic tabs from the previous repair that fell into the pump. I remove the two plastic tabs i noticed that the chopper blades were rubbing against the screen I tried to correct the issue before reassembling the pump. I tested the machine I can still hear the chopper blades rubbing against the metal screen needs new chopper assembly.; ordrng 1 W10083957V (CHOPPER ASSY.), schdld next appmnt for 7/3 MON 12-5, saved tckt [SdLink
We serviced a
MDBTT60AWW MAYTAG
Model DISHWASHER
Near Shaker Heights, Ohio 44122
Jeff M
Job Details:
06/27/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MSF25C2EXW00
Near Oakwood Village, Ohio 44146
Robert A.
Job Details:
06/27/2017
Found disp lock on, turned off, tested water and ice, good, op test ok; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4516FW0
Near Warrensville Heights, Ohio 44128
Robert A.
Job Details:
06/27/2017
Found no power to unit, turned on breaker, unit running and heating, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
MHW5500FW0 MAYTAG
Model WASHER
Near Brecksville, Ohio 44141
Chad P.
Job Details:
06/27/2017
Found units operations are normal. Advised to add softener and detergent after adding clothing.
We serviced a
GE REFRIGERATOR
Model GTS18GTHJRWW
Near Gates Mills, Ohio 44040
Robert A.
Job Details:
06/27/2017
Cust states that fan was making noise and not cooling correctly, cust turned unit off ant let thaw, when he turned it back on no noise and cooling correctly, temps goos, fan running, no odd noise, inspected evap fan and evap, good, checked door seals, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Middlefield, Ohio 44062
Tim G.
Job Details:
06/27/2017
Complaint that the unit will not start up. A cycle can be selected but the unit will not start. Checked unit for errors and found not able to enter diag. Removed power to unit to try to reset, op test no good. Turned unit on and found a F2E2 comm issue between the UI and the main control. Checked connections and found good. Unit needs UI and main control. ; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec), schdld next appmnt for 7/3 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Randolph Township, Ohio 44260
Tim G.
Job Details:
06/27/2017
Complaint that the unit runs for about 5mins and then displays a F51 error (motor RPS failure). Checked unit and found the unit wanting to spin and agitate at the same time. Checked and found the basket hard to turn by hand and the hub asm damaged due to the basket not seating all the way (stuck on drive shaft) unit needs a new hub asm and bearing kit. ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), schdld next appmnt for 6/30 FRI ! [**],
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, Ohio 44139
Tim G.
Job Details:
06/27/2017
Unit not cooling. Customer stated that it was good for about 2-1/2 days. Checked and found very little freon in unit. Pulled cap off drier valve and found valve to have failed causing the leak. Removed drier and replaced. Pulled a 28"vac and watched no leaks. Charged with 5oz of 134a, op test good. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model TBX22JAXJRWW
Near Streetsboro, Ohio 44241
Tim G.
Job Details:
06/27/2017
Complaint that the unit is not cooling properly. Checked temps and found 30fz and 47ff. Checked the evap for frost pattern and found half. Tapped low side and found the pressure at 35psi. Powered unit down and found the compressor to come to a hard stop shaking the unit. Units compressor has failed and needs replaced. Quoted customer for repair and they declinded due to cost. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, , Job Cmpltd,
We serviced a
GS5SHAXNLOO WHIRLPOOL
Model REFRIGERATOR
Near Mentor, Ohio 44060
Corina H
Job Details:
06/27/2017
Found leak on high side at filter drier. Repaired replaced with filter drier.op test ok.unit is missing back cover spoke with ab not covered need to quote cust. Charged to 5oz. Optest ok.; ordrng 1 WP2188755 (cover-unit 4655), saved tckt
We serviced a
WFC340S0EW0 WHIRLPOOL
Model RANGE
Near Willoughby, Ohio 44095
Corina H
Job Details:
06/27/2017
CC that when they broil it pops the breaker and has a spark on the left back burner. Found the blue wire to the broiler was not attached the the broil element. Attached the blue wire to the element. Turned broiler on, optest ok. ; Job Cmpltd
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Mentor, Ohio 44060
Corina H
Job Details:
06/27/2017
CC that the is AF. They have a long run for the vent. Removed the vent, the vent was hitting the insulation where it was not getting proper airflow. Relined the vent to go outside. Optest ok. ; Job Cmpltd
We serviced a
NTW4705EW0 AMANA
Model WASHER
Near Cleveland, Ohio 44121
Corina H
Job Details:
06/27/2017
, Replaced the control and lid switch from t/s. Brought core back for return. Ran calibration.washer was not hooked up. Optest ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, Ohio 44095
Corina H
Job Details:
06/27/2017
CC that there is a rattling noise and the fz handle is loose. Tighten handle. Could not duplicate the problem. Compressor and fans are clear. Optest ok.; Job Cmpltd
We serviced a
KDFE204ESS1 KITCHENAID
Model DISHWASHER
Near Concord Township, Ohio 44060
Corina H
Job Details:
06/27/2017
Top rack adjuster is working as designed. Replaced the dispenser. Ran a light cycle dispenser opened. Optest ok. ; Job Cmpltd,
We serviced a
GD25DFXFN02 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, Ohio 44060
Corina H
Job Details:
06/27/2017
Replaced the bracket to the dispenser. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, Ohio 44077
Corina H
Job Details:
06/27/2017
Replaced the parts listed. Brought core back for return. Optest ok.; Job Cmpltd
We serviced a
KSCS25FKSS02 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, Ohio 44122
Chris H.
Job Details:
06/27/2017
Found water supply line tapping back of unit when water is running thru line, fastned line, op test good; Job Cmpltd
We serviced a
MFW2055FRZ00 MAYTAG
Model REFRIGERATOR
Near Cleveland, Ohio 44109
Chris H.
Job Details:
06/27/2017
needs freezer drawer slide rails both sides, ordering parts; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide), schdld next appmnt for 7/3 MON
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Brook Park, Ohio 44142
Chris H.
Job Details:
06/27/2017
Customer states contractor was out and belives dishwasher is leaking from underneath unit, started unit on normal wash observed, cancelled cycle, found drain hose has pin hole in it causing it to leak behind the unit, looks like during installation they pinched the hose, unit needs a new drain hose, confirmed with bb ordering part; ordrng 1 8269144A (drain hose), schdld next appmnt for 6/30 FR
We serviced a
MZF34X16DW00 MAYRAG
Model FREEZER
Near Parma, Ohio 44134
Chris H.
Job Details:
06/27/2017
Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, compressor and fans started, after compressor started unit was pulling 0.63, tapped system added half a charge amp draw at 1 amp now frost pattern developed, unit has a sealed system leak needs an evap and dye drier, qouted customer, schdld next appmnt for 6/30 FR
