Service History 164

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW0

Near Kirtland, OH 44094

Joe O

Job Details: 05/04/2023

"Cc: not completing cycle, timer stuck on 14 minsFound error codes f6e1(communication error between ccu and mcu). Ran quick diagnostics test. All functions pass. Ran drain and spin. Unit is spinning. Built estimate for control. Customer does not want to repair at this timeWould need 2 techs if customer decides to continue ; ordrng 1 WPW10583356 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Cleveland, OH 44102

Manny

Job Details: 05/04/2023

"Customer showed me a video, and leaking from the tub ring, replaced ring with pre id, opt test ok"

We serviced a

IKEA REFRIGERATOR

Model IX5HHEXWS01

Near Cleveland, OH 44113

Jason N

Job Details: 05/04/2023

"Cc unit ff section not coolingFound freezer evaporator frosted over. Ran diagnostics test 1, bimetal reading closed and heater circuit energized, noticed compressor running while in diagnostics mode. Relay stuck closed on jazz board, cooling and defrosting at the same time. Jazz board will need replaced. Installed jazz board, programmed to 12. Op test good. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Highland Heights, OH 44143

Joe O

Job Details: 05/04/2023

"Cc: knocking throughout whole cycleFound lower spray arm contracting lower rack. Reseated spray ram, still hitting lower rack. Spray arm has a lot of slop side to side. Needs spray arm; ordrng 1 W10860176 (arm-spray)"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Wickliffe, OH 44092

Joe O

Job Details: 05/04/2023

Cc: loud screeching noiseRan drain and spin. No abnormal noises. Ran auto test. No abnormal noises. Advised customer to monitor. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Willowick, OH 44095

Joe O

Job Details: 05/04/2023

Cc: excessive shakingFound big dent in side of unit. Ran drain and spin. Found unit not corner balanced. Leveled unit. No excessive shaking empty. Advised customer on loading and pausing to adjust. Ran spin with a load of towels. Unit excessively out of balance. Needs suspension rods and basketBasket out of stock. Office to reschedule; ordrng 1 W11172199 (basket) and 1 W11217817 (suspension)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/04/2023

"Cc unit making a groaning noise and not washing Ran auto test cycle, found belt slipping in spin mode. Drive belt needs replaced. Replaced drive belt using truck stock. Started clothing load customer had ready to go. Unit sensed, filled and started agitating, no abnormal sounds heard. Op test good. ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 05/04/2023

"Cc unit making noise still verified and hear a faint vibration pulled unit out and removed cover secured coil and no noise, after putting the cover back on heard a vibration noise removed cover and straightened it out, no noise. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Lakewood, OH 44107

Angel

Job Details: 05/04/2023

"Cc that unit was leaking and seal on tub was coming off. Verified and confirmed seal is cracked and falling off on the right hand side. Will need seal replaced. Ordering part; ordrng 1 W11177741 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/04/2023

"Cc unit leaking water in ff sectionFound ice buildup in freezer section, defrost drain is iced over. Cleared ice from freezer. Steamed out drain tray and drain hole. Ensured good flow through. Op test good."

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS20

Near Novelty, OH 44072

Jason N

Job Details: 05/04/2023

"Cc fault code upon power up of new unitFound unit displaying f6e6 communication fault, customer stated they had just started a bake cycle on the upper oven when the fault appeared and shut the unit down. Found no functionality in diagnostics from ACU Copernicus board. Per techsheet. Replace ACU. ; ordrng 1 W11294388 (ACU)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Wickliffe, OH 44092

Joe O

Job Details: 05/04/2023

Cc: drawer not closing properlyFound shelve not seated correctly. Found scuff on inside of ff door. Reseated drawer. Needs ff doorOffice to reschedule; ordrng 1 LW10912110 (dor-fip) and 1 WPW10612926 (nameplate)

We serviced a

WHIRLPOOL DRYER

Model wed9400sw1

Near Beachwood, OH 44122

Corina B

Job Details: 05/04/2023

Replaced the element and dryer repair kit. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ4

Near Willoughby, OH 44094

Joe O

Job Details: 05/04/2023

Cc: intermittently not allowing selections and changing timesFound key pad intermittently not allowing selections. Needs keypadAdvised customer to download the Wi-Fi app and check for software updates; ordrng 1 W11335274 (Keypad)

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG55US6HS00

Near Willoughby, OH 44094

Corina B

Job Details: 05/04/2023

The shaft is to wide. Called t/l Leon no part number for a screwdriver. He sent me 2 different ones to try. Will need to order screwdriver ; schdld next appmnt for 5/8 MON AM

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1

Near Olmsted Township, OH 44138

Marie V

Job Details: 05/04/2023

"Cc that left front burner does not works, teste burner did not worked . Took top off and a wire touched ground and unit sparked. Asked cust to turn breaker back on and now left front burner is working but not right hand side is not. Switch has a dark mark in it. Will need new burner and switch. Leaving job open until answer from landlord.; ordrng 1 WP3149400 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Brecksville, OH 44141

Bill

Job Details: 05/04/2023

"Cc error code f9e1. Confirmed cc pulled diagnostics, found error code f9e1 f7e2 f10e1. Cleared codes and ran service test per the tech sheet. Triggered f9e1 again. Needs control and drain motor, gave customer estimate. Customer chose not to continue repairs on unit at this time.; ordrng 1 W11410066 (Control) and 1 W11412291 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Oberlin, OH 44074

Gabriel P

Job Details: 05/04/2023

Door has lot of play ordering ; ordrng 1 W11315618 (Drawer) and 1 W11209971 (Panel)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, OH 44053

Gabriel P

Job Details: 05/04/2023

Found from L1 to N 164 voltage and from L2 to N 14 voltage and L2 to L1 136 voltage need and electrician unit is good

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Berea, OH 44017

Bill

Job Details: 05/04/2023

"Cc unit not spinning out. Confirmed cc, unit would not spin up. Found spluch to be slipping, gave quote for the job. Was given the go ahead, used part from truck stock. Ran test unit did spin up, noticed transmission was sounding rough. Advised customer of potential transmission failure.; used 1 W10721967 (Sputch) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Kent, OH 44240

Brian M

Job Details: 05/04/2023

Installed panel OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Avon, OH 44011

Bill

Job Details: 05/04/2023

"Cc display not working, confirmed cc. Changed Ui with part ordered, did not change main board do to Ui came on and worked properly. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Chardon, OH 44024

Dan H

Job Details: 05/04/2023

"Installed new control, ice maker, and ice box fan, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near Aurora, OH 44202

Brian M

Job Details: 05/04/2023

"Cc unit not functioning Found unit completely silent , no fans, dispenser not working, Found unit in show room mode Took out Advised to watch"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Mantua, OH 44255

Brian M

Job Details: 05/04/2023

Cc unit not advancing Found cold water not entering Replaced valve Advised on cold water function ; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 05/03/2023

"Panel has line and not responding need control panel customer will not fix right now ; ordrng 1 W11339755 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Parma, OH 44129

Corina B

Job Details: 05/03/2023

CC that the unit is not heating. Confirmed. L1 to n 120 volts l2 to n 120 volts. L1- to l2 0 volts. Will need an electrician

We serviced a

AMANA REFRIGERATOR

Model DRB2101AC

Near Chardon, OH 44024

Joe O

Job Details: 05/03/2023

"Cc: freezing in ff sectionFound temps in ff at 45 degrees, freezer at 3 degrees. Found temps set to lowest setting. Adjusted temps. Compressor not starting. Needs thermostatThermostat shows discontinued ; ordrng 1 R0161049 (dampr cntl(discontinued))"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Solon, OH 44139

Bill

Job Details: 05/03/2023

"Cc not drying clothes. Confirmed cc, customer had clothes in dry when I arrived, clothes felt damp. Pulled secondary lint trap, large build up of lint. Snapped quick pick, cleaned trap. Ran diagnostics test opt test pass, took internal temp 115 deg with in range of this unit. Unit operating as intended. Showed customer the secondary lint trap."

We serviced a

ELECTROLUX DRYER

Model EFME517SIW0

Near Lakewood, OH 44107

Angel

Job Details: 05/03/2023

"Cc that unit is making a loud rattling sound when running unit and if he pushes the door it will stop. Confirmed cc, it started rattling a little but customer states it gets louder but as soon as you press the door it will stop so I took unit apart to verify for any loose components everything looked good but did find blower wheel packed with lint cleaned out blower with and made sure everything was tight and secured tested unit again opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBL

Near Pepper Pike, OH 44124

Manny

Job Details: 05/03/2023

"Cc unit not making ice, verify and ice maker getting stuck in cycle before it fills, replace icemaker with TS#W10884390, ran harvest and icemaker cycle and fills, advise customer to allow 48 to 72 hrs for proper ice production. Opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Garfield Heights, OH 44125

David R

Job Details: 05/03/2023

"Recovered refrigerant, replaced drier, pulled 30 vac w/ pump, watched, good, charged 5.5 oz r134a. Unit starting to cool. Good pressures. Let unit stay hooked up to gauges for over half an hour. No change, pressures check good. Use sensor on multi meter, temps going down as normal to suggested temps. Op Test Ok. ; used 2 L13000630 (6/5 Locring), and 2 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Avon, OH 44011

Marie V

Job Details: 05/03/2023

"Replaced tub and motor, tested unit, no leaks, also advise cust to run a cleaning cycle at least once a month. And to run hot water before starting u it. Op test ok"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319LSS00

Near Lyndhurst, OH 44124

Manny

Job Details: 05/03/2023

"Cc good fan not going on low, verified and even on the lowest setting the fan its a high speed, unit Needs mai control.; ordrng 1 W11646740 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01IJBT0

Near Chardon, OH 44024

Joe O

Job Details: 05/03/2023

Cc: not startingFound float stuck in over flow. Reset float. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Ashtabula, OH 44004

Jason N

Job Details: 05/03/2023

"Cc unit did not cool after last serviceHooked up gauges, found low side in 20 in/hg vacuum. Pressurized system with 120psi of nitrogen. Found leaking at filter drier to condenser lok-ring fitting. Cut out filter drier and install new filter drier using customer supplied pre Id part. Pressure checked system, no leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 68g. Of r600a. Good heat on condenser, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperature."

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 05/03/2023

"Found bearings on pulley squeaking replace dryer kit from t/s ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Independence, OH 44131

David R

Job Details: 05/03/2023

"Cc questions about detergent dispenser, saying when putting Fabric Softener in, will run right out. No error codes, dispenser housing good. All components working. Checked and let customer know, fabric softener or detergent can siphon out of over full or if too much put in can pour out from back. Tested out with water to make sure and showed customer. Just incase will be sending a new dispenser to customer, but unit checks good. No problems.** customer can put new dispenser in and out by themselves. No need to return. ; ordrng 1 W11611449 (Drawer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Olmsted Township, OH 44138

Marie V

Job Details: 05/03/2023

"Cc that the unit is making ice slowly. Confirmed ice is very small. Try to fill ice maker, no water came in. Ran step 19 for heater. Pass, tested water valve, filled up all the way. Advice cust to monitor. If issue persist will order a water valve and fill tube heater. ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Ashtabula, OH 44004

Jason N

Job Details: 05/03/2023

Installed main control. Ran functionality tests. All functions passed. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Parma, OH 44134

Corina B

Job Details: 05/03/2023

"CC that the door does not close. Confirmed. Found the right side hitting the cabinet. Leveled the dishwasher, tested, door closing. Started a cycle no leaks. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB955FW0

Near Mayfield Heights, OH 44124

Manny

Job Details: 05/03/2023

"Cc u it not draining, verified and f9e1 and f9e2 both for drainage issues, tilted unit back and lots of oil leaking for gearbox, unit needs gearcase, clutch, motor, slides, customer will not proceed with the repair ; ordrng 1 W11393684 (Gearcase) and 1 W10754158 (motor stator(10 yrs warranty on parts)) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (Rotor(10 yr warranty on parts)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 05/03/2023

"Cc unit making a loud buzzing noise not all the time but most of the time, verified and heard a loud noise coming from the back, pull unit out and removed the back cover, found condenser line hitting the cabinet, adjusted the line and moved the foam cover in between the line and the cabinet, no noise, opt test ok"

We serviced a

MAYTAG DRYER

Model MGD4500MW0

Near Cleveland, OH 44106

Manny

Job Details: 05/03/2023

"Cc unit not heating verified and flame came on then off, checked gas shutoff , replaced cut off opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Mayfield Heights, OH 44124

Joe O

Job Details: 05/03/2023

Cc: loud buzzingCustomer stated sound coming from behind ice maker intermittently and on its own. Tested damper(customer stated similar noise but not as loud). Tested ice maker solenoid. Tested compressor and fans. Cycled ice maker. Needs damperDamper out of stock. Office to reschedule; ordrng 1 W11645127 (Damper)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Highland Heights, OH 44143

Joe O

Job Details: 05/03/2023

Installed sump assembly. Ran diagnostics test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ashtabula, OH 44004

Jason N

Job Details: 05/03/2023

"Cc unit out of balanceRan diagnostics auto test. All functions passed. Inspected unit, nothing abnormal found. Unit slightly unlevel, corrected. No issues found with unit. Advised customer on out of balance situations and load distribution during spin cycle. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Olmsted Falls, OH 44138

Marie V

Job Details: 05/03/2023

Replaced control and control panel. Ran calibration. Op testok. Also tested unit on cycle. Pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ03

Near Cleveland, OH 44104

Manny

Job Details: 05/03/2023

"Cc FZ light off, verify and light is off, replace with pre id, opt test ok"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Painesville, OH 44077

Joe O

Job Details: 05/03/2023

Cc: not heatingFound wires shorted to cabinet. Re seated wire. Found temp selector switch connection open. Needs temp switch; ordrng 1 WE02X25282 (switch rotary)

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Painesville, OH 44077

Jason N

Job Details: 05/03/2023

"Cc unit making grinding noiseInspected unit, found pulley had loosened and was contacting belt guard. Belt is damaged and worn. Added loc-tite to pulley and tightened. Replaced drive belt using truck stock. Ran auto test cycle, no abnormal noises heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Avon Lake, OH 44012

Angel

Job Details: 05/03/2023

"Cc that they were making coffee and the coffee maker overflowed causing the issue and had an F8E4 error code. Confirmed cc, unit had the F8E4 error code for float switch open verified and drip pan was full of coffee removed it cleaned it out reinstalled it and replaced console as well, tested unit and it filled and started washing as should than did a drain to make sure it drained properly as well opt test good."

We serviced a

KITCHENAID RANGE

Model KEBC208KBL03

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/03/2023

"Cc unit went dead during a self clean but was caused by power outage Found thermal fuse open to control, and thermostat open to upper oven Service bulletin recommends to replace blower as well when these conditions occur ; ordrng 1 WP4456654 (fuse-thrml) and 1 WPW10176670 (blower) and 1 WP9759242 (thrmst-fix), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Chagrin Falls, OH 44023

Bill

Job Details: 05/03/2023

"Cc would not drain, confirmed cc put unit into diagnostics mod ran drain pump, drain pump would spin up, but could hear peaces rattling around in pump, customer stated that it at first started draining less and less. Ordered new pump follow up scheduled for 5/ 10; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Cleveland, OH 44124

Brian M

Job Details: 05/03/2023

"Cc unit not cooling Found compressor and fans running but extremely hot No frost on evap Needs sealed system repair Compressor and evap; ordrng 1 W11125124 (compressor) and 1 W11507067 (Evap) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KICU500XSS

Near Beachwood, OH 44122

Brian M

Job Details: 05/03/2023

Installed module and display OP Test Ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOS92EC7AS04

Near University Heights, OH 44118

Brian M

Job Details: 05/03/2023

Installed temp sensor OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Willoughby, OH 44094

Brian M

Job Details: 05/03/2023

Cc of unit not washing Found slider damaged Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Willoughby, OH 44094

Brian M

Job Details: 05/03/2023

Installed motor pulley wheel and belt OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, OH 44113

Manny

Job Details: 05/03/2023

"Cc gasket is broken, verified and unit is a 4 door French door bottom mount, the Model provided was wrong, updated with correct one from unit, ordering right gasket.; ordrng 1 W10830274 (gasket-fip)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EFA3

Near Avon Lake, OH 44012

Angel

Job Details: 05/03/2023

Replaced heating assembly tested unit opt test good. Recommended customer to switch his foil vent to a semi rigid vent.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Lorain, OH 44053

Angel

Job Details: 05/03/2023

Cc that ice maker is overfilling and ice is falling onto bottom of freezer. Verified and found that the ice maker arm was off reinstalled arm and recommended customer not to overfill freezer and watch that nothing gets stuck with the arm because it can get pulled off when opening door opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Cleveland, OH 44135

Gabriel P

Job Details: 05/03/2023

"Found defective capacitor replace from t/s ran calibration and auto test pass ,also ran regular cycle.opt test ok ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF44

Near Cleveland, OH 44111

Gabriel P

Job Details: 05/03/2023

"found latch broken also panel buttons not all working and control not functioning as well gave estimate ; ordrng 1 5304514670 (Control) and 1 5304496526 (Control panel) and 1 5304525218 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, OH 44022

Bill

Job Details: 05/03/2023

"Cc not pumping out water. Confirmed cc, pulled filter found broken glass in filter suspected glass got to the pump. Vacuumed water from unit, pulled unit out to access the pump removed pump found glass in pump. Reinstalled pump tested opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, OH 44111

Corina B

Job Details: 05/03/2023

CC that there is a loud noise when running. Confirmed. Found the support roller worn. Replaced the dryer repair kit. Tested. Opt test ok. Advised Cust half a basket is a full load. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US1A

Near Avon Lake, OH 44012

Marie V

Job Details: 05/03/2023

"Cc that the unit is not draining. Confirmed. Found drain hose cloggle at the end , is extra piece of drain hose added to mani drain of appliance. Had to removed unit to make sure. Lines are good, Tested unit. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS2

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/03/2023

"Need pump ; ordrng 1 W10861526 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Elyria, OH 44035

Gabriel P

Job Details: 05/03/2023

"Replace seal and ran unit for few minutes and no leaks advise customer to monitor,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Solon, OH 44139

Bill

Job Details: 05/03/2023

"Cc door locked would not unlock, confirmed cc unplugged unit waited 2 min plugged unit back in door unlocked. Ran diagnostics found error code f6e5 communication error between acu and expansion board. Tested continuity between board tested good, tested power to boards tested good, cleared codes. Ran diagnostics test tested good, could not get error code to repeat. Explained to customer that the unit is working fine, to just monitor unit."

We serviced a

FRIGIDAIRE RANGE

Model FGEF306TMBA

Near Willoughby, OH 44094

Corina B

Job Details: 05/03/2023

"CC that the upper oven is not heating. Confirmed. The convection is turning on not the bake or broil. The bake element is good. checked power at the control 0 volts. Will need a new control. Advised Cust could possibly need the power supply board also. Will need a new control; ordrng 1 316443945 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near North Olmsted, OH 44070

David R

Job Details: 05/03/2023

"Cc unit FF freezing items, intermittently happening. Took a pic of frozen carrots, customer said lettuce and other produce have frozen as well. Used temp sensor on multi meter. Temp in FF ranging from 21-25*. Temp in FZ ranging from -4 to -10. Let customer know with cut wires to door, could be shorting out main control sending signals to other components possible. Went through tech sheet, tested control and Ff thermistor. Getting dropping voltage. Ordering control and thermistor kit. ; ordrng 1 W10316760 (Thermistor kit) and 1 W11620204 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Amherst, OH 44001

Gabriel P

Job Details: 05/03/2023

"Replace fascia,check error found f0e3 overload and f5e4 latch,ran calibration and auto test pass,advise customer of how to properly load it.opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB5

Near Lorain, OH 44055

Angel

Job Details: 05/03/2023

Cc unit has an error. Confirmed error replaced main board tested unit opt test ok.

We serviced a

JENN-AIR RANGE

Model JGS1450DB0

Near Broadview Heights, OH 44147

David R

Job Details: 05/03/2023

"Cc unit display keeps turning off and oven light wont turn on, also check oven temps. Found customer had unit in Energy Saving Mode, took off for customer. Checked temp with temp probe first at 350* then at 400* temp good, staying a couple degrees about the set point. Good. Op Test Ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Willowick, OH 44095

Corina B

Job Details: 05/03/2023

CC that there is a loud noise. Confirmed. Replaced the dryer repair kit. Advised Cust to replace the plastic vent with a semi rigid vent. Tested. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Beachwood, OH 44122

Manny

Job Details: 05/03/2023

"Cc unit not working, verified and unit if full of water and can get into diagnostics, unit needs control and pump. Will need to vacuum the water from unit; ordrng 1 W11633359 (Control) and 1 W11399437 (Pump)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Brooklyn, OH 44144

Angel

Job Details: 05/03/2023

Replaced bellow tested unit opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWHA

Near Jefferson, OH 44047

Jason N

Job Details: 05/03/2023

"Cc unit wont start after pressing the start button Ran diagnostics, found code 4-3 for motor not running. Found wash motor humming when in test cycle, but not running. Unit will need wash motor/ pump assembly. Customer declined repair. Estimate only.; ordrng 1 WPW10780877 (Pump/motor assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Cleveland, OH 44112

Corina B

Job Details: 05/03/2023

"CC that the unit is freezer food in the ff section. Fz 14 found a ball of ice on the right corner of the evaporator. Will need an evaporator, compressor and drier. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 W10843121 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Painesville, OH 44077

Joe O

Job Details: 05/03/2023

"Installed ice bin door, and evap cover. Advised customer to monitor. Op test ok"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4205FW1

Near Broadview Heights, OH 44147

David R

Job Details: 05/03/2023

"Cc door breaking apart. Gave estimate for door. ; ordrng 1 W11041340 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1832TP0

Near Madison, OH 44057

Dan H

Job Details: 05/02/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 37 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 5303918274 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Mentor, OH 44060

Dan H

Job Details: 05/02/2023

"Customer complaint that door handle is loose and grille is broken, installed door handle, found for stop cover broken not grille, unit needs new door stop cover; ordrng 1 W1078914 (Stop cover)"

We serviced a

AMANA WASHER

Model NTW4705EW0

Near Bay Village, OH 44140

Manny

Job Details: 05/02/2023

"Cc unit going off balance a lot and no complete cycle. Verify and ran diagnostics no codes ran auto test and unit never spin, tilted unit back and there is oil on some of the components, unit needs gearcase, cam, shifter, belt and suspension rods, customer will not proceed with the repair; ordrng 1 W11454741 (Gearcase) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10780045 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR RANGE

Model JDS1750FP0

Near North Olmsted, OH 44070

Angel

Job Details: 05/02/2023

"Cc that unit is not heating up to temp its taking about 45mins and it will still not get to the desired temp. Verified for error codes and it had an F2E1 stuck key but thats from them trying to start and cancel the bake. Took apart oven and found that the bake element was shorted causing issue will need element replaced. Gave customer estimate and stated he will install it but if we can order part for him. Ordering part, I still gave him the complete estimate for repair just incase. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Mentor, OH 44060

Dan H

Job Details: 05/02/2023

"Customer complaint of fl error, ran diagnostics found f8e1(low/no flow) error code, both hot and cold valves are barely opening, good flow, unit needs new valves; ordrng 1 W11316255 (Valve 1) and 1 W11316256 (Valve 2)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near North Royalton, OH 44133

David R

Job Details: 05/02/2023

"Replaced main control, UI control and power control. Tested. All components working, heated and cycling. Good. Op Test Ok."

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS01

Near Kirtland, OH 44094

Joe O

Job Details: 05/02/2023

Cc: shuts off every couple daysFound unit up and running. Replaced ui. Op test ok Part did arrive

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Dan H

Job Details: 05/02/2023

"Cabinet is damaged on lower corner by leveling leg(see pics), reordering cabinet, part is out of stock so not scheduling return appointment ; ordrng 1 W10596395 (Cabinet)"

We serviced a

KITCHENAID RANGE

Model KSEB900ESS0

Near Chesterland, OH 44026

Joe O

Job Details: 05/02/2023

"Cc: not heating to tempFound element open. Screws stripped to oven bottom. Needs bake element and oven bottom screws; ordrng 1 W10779716 (elmnt-bake) and 2 W11233072 (screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Columbia Station, OH 44028

Gabriel P

Job Details: 05/02/2023

Unit is cooling Customer getting po error and beeping calling whirlpool to see what kind of advice they have spoke to Leon he said what could be causing the issue is the ui but cause is working cannot duplicate issue but if ui numbers are fading I would still replace ui cause is a sign of failing ; ordrng 1 W10849460 (Ui)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258DEH01

Near North Olmsted, OH 44070

Angel

Job Details: 05/02/2023

Cc that unit was cooling in freezer but not ff section. Verified temperatures and ff section was at 67* and freezer at 4*. Took apart freezer and found evaporator frosted over will need bi-metal and control board replaced. Heater was good I ohmed it out.; ordrng 1 WPW10637328 (Control board) and 1 WPW10290745 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF708EB501

Near Jefferson, OH 44047

Dan H

Job Details: 05/02/2023

"Customer complaint that unit is leaking from ice maker , no leaks or ice build up found in ice bin, ran ice maker harvest cycle, ran ice maker fill cycle, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Burton, OH 44021

Joe O

Job Details: 05/02/2023

"Cc: screeching, metal smellCustomer started unit prior when on way. Customer stated unit has an odor around 30-40 mins into cycle, and that today unit started making a screeching noise. Unit was in rinse/spin upon arrival. No abnormal odors. Could not duplicate issue. Advised customer they could try running a clean washer cycle, but no abnormal noises or smells. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chagrin Falls, OH 44022

Joe O

Job Details: 05/02/2023

Cc: not cooling properlyFound connection in heater harness will not stay seated. Needs elementElement out of stock. Office to reschedule ; ordrng 1 W11650660 (Element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Conneaut, OH 44030

Dan H

Job Details: 05/02/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 30 degrees, good frost pattern on evaporator, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac, installed new evaporator fan motor from truck stock surplus, op test good ; used 1 WP2315549 (Fan motor) from stock"

We serviced a

GE DRYER GAS

Model GTD84GCSN0WS

Near North Royalton, OH 44133

Gabriel P

Job Details: 05/02/2023

"Unit getting proper voltage but not board not responding ; ordrng 1 WE22X32178 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44120

Joe O

Job Details: 05/02/2023

Defrosted. Installed element. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

GE REFRIGERATOR

Model GNE25JSKKFSS

Near Conneaut, OH 44030

Dan H

Job Details: 05/02/2023

"Customer complaint that unit is leaking and making ice, found water filter cracked causing leak, advised customer to replace filter and monitor"

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