We serviced a
GE RANGE
Model JGB660SEJ4SS
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 08/11/2021
Their units is not heating a test of the main control board is supplying 120 V to both bake and broil igniter both bake and broil igniter not igniting igniter ohmed out correctly needs a new gas regulator. Estimate only ; ordrng 1 123 (Shipping) and 1 WB21X33225 (Regular)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Euclid, OH 44121
Dan H
Job Details: 08/11/2021
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Mentor, OH 44060
Jeff M
Job Details: 08/11/2021
Installed the new part op tested good. Gasket I also readjust the door
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, OH 44147
David R
Job Details: 08/11/2021
Replaced FZ led. Tested. All lights working. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ07
Near South Euclid, OH 44121
Dan H
Job Details: 08/11/2021
"Installed door switch, op test good"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Strongsville, OH 44136
David R
Job Details: 08/11/2021
"Cc unit not starting. Tested, door switch is good and activating. Found open thermal fuse. Other components check good. Replaced fuse from t/s. Tested. Good. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Cleveland Heights, OH 44121
Dan H
Job Details: 08/11/2021
"Customer complaint of f6e1 error code and door will lock and nothing else happens, ran diagnostics found f6e1(miscommunication between control and user interface ) error code, ran test cycle, door locked, unit did not start test cycle, door lock coils are open, unit needs new door lock; ordrng 1 WP8183270 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG361LVD1
Near Lorain, OH 44053
Gabriel P
Job Details: 08/11/2021
"Found right left valve broken also missing cap ordering parts ; ordrng 1 WP9757218 (Valve) and 1 WP8273344 (Cap) and 1 WP8273103 (Cap), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE DISHWASHER
Model GSD2800G07
Near Burton, OH 44021
Brian M
Job Details: 08/11/2021
"Cc soap dispenser not opening Found cam jammed up Part is NLA WD16X310 ; ordrng 1 WD16X310 (cam,det.cup)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400EWH00
Near Cleveland Heights, OH 44106
Brian M
Job Details: 08/11/2021
Cc of low flow Verified unit to have low flow with filter I do not and customer does not have a bypass cap Needs bypass cap ; ordrng 1 W11395888 (Bypass)
We serviced a
JENN-AIR WALL OVEN
Model JMW9527DAS
Near Cleveland Heights, OH 44118
Brian M
Job Details: 08/11/2021
"Cc unit giving error 4d21 Low spin speed Unit did not act up while in home but quoted for fan and control the 2 most likely parts needed Control looks to be discontinued ; ordrng 1 WP74008383 (fan- tange) and 1 WP74009716 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Perry, OH 44081
Jeff M
Job Details: 08/11/2021
Installed the new part op tested good. Led lights
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Maple Heights, OH 44137
Brian M
Job Details: 08/11/2021
Cc unit not draining Found drain hose installed incorrectly the hose was backwards and wasnt allowing water to drain Fixed drain hose OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Brian M
Job Details: 08/11/2021
"Installed fan , wires , thermistor and control OP Test Ok"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ06
Near Beachwood, OH 44122
Joe O
Job Details: 08/11/2021
"Cc: dent in doorNeeds ff door, name plate, and screw plugsAdvised customer can take a few months to get door. Office to reschedule; ordrng 1 W11435345 (Ff door) and 1 WPW10612926 (nameplate) and 2 WP12246610 (plug-hndle)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44135
Dan H
Job Details: 08/11/2021
"Customer complaint that unit is not filling with water, unit does nothing in cycle when started , valves open and close, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11543997 (Cntrl)"
We serviced a
KITCHENAID KITCHEN
Model KSEG700ESS3
Near Fairview Park, OH 44126
Dan H
Job Details: 08/11/2021
"Customer complaint that elements have dark spots and top is scratched and drawer handle is damaged , elements are normal, console is scratched, drawer handle is scratched, unit needs new user interface, handle, and end cap, part is out of stock so not scheduling return appointment ; ordrng 1 W10915661 (Ui) and 1 W10555937 (Cap) and 1 W11104399 (Handle)"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Madison, OH 44057
Jeff M
Job Details: 08/11/2021
Customer showed me the noise that they were hearing it was very odd rattling noise I took the machine apart could not find an issue reassembled the unit and it tested good the noise did not come back
We serviced a
MAYTAG WASHER DUET
Model MVWX655DW1
Near Conneaut, OH 44030
Jeff M
Job Details: 08/11/2021
customers was hearing a whistling sound coming from the unit. I was not able to duplicate the issue
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Strongsville, OH 44149
David R
Job Details: 08/11/2021
"Replaced broil element, found old one had cracked and shorted out. Tested bake 350*, preheat took about 10-15 mins. Unit is good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Conneaut, OH 44030
Jeff M
Job Details: 08/11/2021
Installed the new part op tested good. Actuator
We serviced a
IKEA DISHWASHER
Model IUD8555DX3
Near Bay Village, OH 44140
David R
Job Details: 08/11/2021
Replaced Ui. Tested. All functions and options are working. Op test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW4
Near Lakewood, OH 44107
Dan H
Job Details: 08/11/2021
"Customer complaint that unit is not defrosting, fresh food section temperature at 39 degrees freezer section temperature at 1 degrees, found frost build up in freezer section, found top of seal on freezer section door ripped unit needs new freezer section door gasket ; ordrng 1 W10443315 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bay Village, OH 44140
David R
Job Details: 08/11/2021
"Cc unit leaking from front or sides. Took off bottom panel. Saw right side sitting back a little more and cabinet seal is not sitting correctly on into. Corrected position and also took off door seal and put back on to make sure that was sitting correctly. Adjusted feet to same height. Running cycles to see if any leaks. Took about 20 mins and started leaking from left side. Could be worn gasket. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/11/2021
"Cc: not cooling properly ff section, frosting up behind drawers in ff sectionFound temp in ff section at 54 degrees. Found frost build up behind drawers. Ohmed out ff evap thermistor from control. Found thermistor reading 30.1k ohms. Ohmed out ff thermistor. Reading 4.6k ohms. Thermistor reading correct. Needs controlCustomer stated unit is under warranty and they are calling whirlpool. Advised if customer they have to get a dispatch or authorization sent to us from whirlpool. Advised customer office will contact if no dispatch or authorization is sent through.; ordrng 1 WPW10226427 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model C2S900M2N1S5
Near Wickliffe, OH 44092
Joe O
Job Details: 08/11/2021
"Cc: long bake times, not heating properlyRan test bake. Unit functioning as designed. Average temp 351 degrees. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Cleveland, OH 44112
Jason N
Job Details: 08/11/2021
"Cc unit not cooling Customer stated unit hasnt cooled for a month. Plugged in unit, let run for several minutes. No frost pattern on evaporator. Compressor only drawing .6a. Unit has refrigerant leak, will need sealed system repair. All aluminum system, make sure to send lok-ring certified tech. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compresser) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/11/2021
"Replace all parts from service pointer for this common issue on this unit,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44102
Dan H
Job Details: 08/11/2021
"Installed new motor, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Cleveland, OH 44102
Dan H
Job Details: 08/11/2021
"Customer complaint that unit is not drying clothes, unit is heating, good air flow outside, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/11/2021
Replace pressure regulator it got better but still stay on for 2 to 3 seconds call tech line spoke to Kathy also the call when dead and she didnt reach back so I had to call whirlpool tech line back spoke to chris gave him old file number and he look at it and had me send video through service matters and he will send information over to engineer to evaluate
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Streetsboro, OH 44241
Brian M
Job Details: 08/11/2021
Cc bulb broke off Found base stuck inside with silicone holding it in Removed base Advised customer on bulb replacement
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/11/2021
"Found service pointer about crisper freezing ordering parts needed ; ordrng 2 W11116065 (Gasket)s, used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/11/2021
Found error code on ice maker e 1 no cooling and fan was not turning on also ice maker not moving when running test is getting proper voltage ; ordrng 1 W10846539 (Fan) and 1 W11294907 (Ice maker)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Aurora, OH 44202
Brian M
Job Details: 08/11/2021
Cc unit not starting Reset power Unit started working Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADE0
Near Kingsville, OH 44048
Jeff M
Job Details: 08/11/2021
Installed the new part op tested good. Sump and drain
We serviced a
MAYTAG WASHER
Model MHW3505FW
Near Andover, OH 44003
Jeff M
Job Details: 08/11/2021
The center bolt holds everything together the head has snapped off. ; ordrng 1 W11253212 (Bolt)
We serviced a
FRIGIDAIRE RANGE
Model FGF368GQJ
Near Geneva, OH 44041
Jeff M
Job Details: 08/11/2021
The units ignitor has failed. ; ordrng 1 5304506545 (IGNR) and 1 123 (Shipping)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/11/2021
Found door damage re ordering ; ordrng 1 W11385801 (Door)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44102
Dan H
Job Details: 08/11/2021
"Customer complaint that unit is leaking, found boot torn, unit needs new boot; ordrng 1 W11314648 (Boot)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 08/11/2021
Replaced sleeve friction. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/11/2021
Cc unit not draining Found wires not installed to pumpInstalled wires OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGD8345ADB
Near South Euclid, OH 44121
Jason N
Job Details: 08/11/2021
"Installed spark module. Tested all burners, good spark and ignition. Op test good."
We serviced a
KITCHENAID RANGE
Model KGRS303BSS1
Near Chardon, OH 44024
Joe O
Job Details: 08/11/2021
Cc: broiler not working when oven is hotRan test broil. Found broil electrode burned and not sending spark to burner. Needs electrode; ordrng 1 WPW10333842 (igntr-oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
David R
Job Details: 08/11/2021
Cc unit not making ice or icemaker not caring for water. Checked and found icemaker not cycling on its on. Replaced with t/s. Tested and icemaker cycled by itself and called for water. Give time for ice to drop. Op test ok. ; used 1 WPW10300024 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Eastlake, OH 44095
Dan H
Job Details: 08/11/2021
"Customer complaint that unit sometimes just goes to done instead of completing cycle, confirmed, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11481108 (Cntrl)"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Highland Heights, OH 44143
Jason N
Job Details: 08/11/2021
"Cc unit oven door not closing all the wayCustomer stated oven door will not always close all the way, will have to give it a push sometimes, and they feel heat is escaping. Opened and closed door several times, door closed and contacted door switch properly. Ran bake test to 350 degrees, good preheat time, no heat escaping from door seal. Open and closed door again several more times. Door will not depress door switch fully intermittently causing oven light to stay on. Light push to door will depress switch fully. Added shims to inner door panel, upper screws. Ran bake test and retested door close, when oven is hot, door will still intermittently depress door switch. Called wp techline, Brian. Sounds like thermal expansion, try replacing inner door panel to start.; ordrng 1 W11334152 (Inner door frame), used 2 487576 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Pepper Pike, OH 44124
Brian M
Job Details: 08/11/2021
"Cc unit not washing or spinning Found oil all over gearcase and capacitor damaged Needs capacitor and gearcase ; ordrng 1 W11132267 (gearcase) and 1 W10804664 (capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/11/2021
"Replace both doors,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Grafton, OH 44044
Gabriel P
Job Details: 08/11/2021
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8CHMXKQ4
Near Madison, OH 44057
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is leaking found evaporator drain tube clogged, cleared , op test good"
We serviced a
WHIRLPOOL STACK W/D
Model WFW70HEBW2
Near Geneva, OH 44041
Jeff M
Job Details: 08/10/2021
I put the unit in diagnostics mode it had a water level sensor code. I cleared the code took it on diagnostics ran test cycle I was not able to duplicate the issue it did blow through the sensor hose most likely debris inside the hose
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Perry, OH 44081
Jeff M
Job Details: 08/10/2021
The unit is still not dispensing softener. I called GE Tech Line he explained to me that this machine does not have a water softener valve. How it works is the bleach water valve in the main cold water valve are opened at the same time and forced into the dispenser at an angle allowing it to flow the water on a new path into the softener dispenser. Needs a new set of water valves the main control board was not needed; ordrng 1 WH23X29553 (Water valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS267ZDB4
Near Madison, OH 44057
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport Harbor, OH 44077
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is noisy and is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, unit needs new shifter; ordrng 1 W10913953 (Shifter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Mentor, OH 44060
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is not dispensing ice, found ice jammed in chute , cleared, op test good"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208SBL00
Near Chesterland, OH 44026
Joe O
Job Details: 08/10/2021
Installed element. Ran test bake both ovens. Customer wanted to ensure oven is calibrated correctly.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near South Euclid, OH 44121
Jason N
Job Details: 08/10/2021
"Cc unit still leaking, ice maker not working.Found excessive condensation in freezer section causing leakage from bottom of door. Bottom trim plate is interfering with bottom of door. Door may not be closing up completely all the time. Cleaned frost and condensation from freezer. Ran manual ice maker harvest, ice maker indexed properly and filled mold with water. Raised freezer door up to clear bottom trim plate."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cleveland, OH 44103
Jason N
Job Details: 08/10/2021
"Cc unit not running, will not start cooling. Customer stated unit is not turning on. Plugged in unit, found unit cooling is turned off. Turned cooling on, unit fans and compressor running. Unit is starting to cool. Unit is working as designed. Advised customer to allow 24 hrs before stocking unit."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Grafton, OH 44044
David R
Job Details: 08/10/2021
"Cc unit was making wires scrapping or rattling noise, hasnt done it in the past couple runs. Tested out. Took front panel and control off to look inside. All components check good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44121
Joe O
Job Details: 08/10/2021
"Cc: clicking noise, not washing, leaving residue on clothesFound error codes f0e5(off balance) f7e5(motor fault). Ran auto test. Found unit is not shifting. Needs actuator; ordrng 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL DRYER
Model SDE3606AYW
Near Cleveland, OH 44119
Dan H
Job Details: 08/10/2021
"Installed new rollers and pulley, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Independence, OH 44131
David R
Job Details: 08/10/2021
"Cc unit not cooling, checked and found a pin hole leak in FF evap. Parts still covered under ex warranty. Ordering evap and filter dryer.**3 job count; ordrng 1 W10917531 (Evap) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/10/2021
Installed slides. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/10/2021
"Replace shifter,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Avon, OH 44011
Gabriel P
Job Details: 08/10/2021
"Replace shifter,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Brooklyn, OH 44144
Gabriel P
Job Details: 08/10/2021
"Found fresh food section evaporator frozen there was a service pointer about the problem ordering parts needed,explain customer ; ordrng 2 W11456069 (Clamps)s and 1 W11457241 (Drip pan) and 1 W11033168 (Harness) and 1 W11089931 (Ui), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Cleveland, OH 44109
Jason N
Job Details: 08/10/2021
"Cc unit causes breaker to trip after running for several minutesCustomer stated unit is brand new, his old dryer had no issues with breaker tripping. Ran dryer op test, clamped L1 and L2 for amp draw. L1 at 21.4A when element is on, L2 is 24.7A when element is on. Both readings within normal parameters for unit. Found unit is running through a redundant circuit, 30A fuse box to a breaker in breaker panel which is 20A. Advised customer breaker is undersized for unit and will need replaced with 30A breaker. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/10/2021
"Replace latch and control,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/10/2021
"Cc: not heatingRan test cycle found no heat, found whirling noise from blower housing. Pulled blower op test ok housing found blower wheel free spinning in housing. Found element open. Needs blower wheel, element, and motorElement will need cut off motor shaft. Ordering motor due to shaft potentially being damaged during blower wheel removal.Motor shows under 10 year parts only warranty; ordrng 1 WPW10508324 (motor-drve) and 1 WP3387747 (element) and 1 WPW10349492 (wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Beachwood, OH 44122
Joe O
Job Details: 08/10/2021
Cc: leaking inside ff sectionFound water filter housing line leaking in ff section. Needs water filter housing lines; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44120
Joe O
Job Details: 08/10/2021
Cc: intermittently not making iceFound no stored error codes. No ice in ice bin. Ran ice maker harvest. Found no cubes in ice maker. Ran ice maker fill. Unit filling and harvesting in manual cycle. Needs main control; ordrng 1 W11224256 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/10/2021
"Found rollers bearing broken gave estimate for dryer kit replace,opt test ok ; used 1 4392065 (Pulley kit) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Parma, OH 44134
David R
Job Details: 08/10/2021
Cc unit will not stop tumbling on normal cycle at end of cycle. Found customer had 16 hr fresh hold option on. Went into owners manual to explain and let know to turn option off next time using cycle. Unit is good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/10/2021
Customer complaints of a patch of suds being on floor but it doesnt happen all the time advise to use finish detergent and make sure they dont use too much detergent and to monitor unit for right now cannot find any issue it is not leaking or either have any errors
We serviced a
WHIRLPOOL FREEZER
Model WRQA59CNKZ
Near Independence, OH 44131
David R
Job Details: 08/10/2021
"Customer had POP. Cc unit bottom left door gasket os closing all the way. Took heat gun and conformed gasket. Looks closer to cabinet. Good. Op test ok.Let customer know if anything pops up where its still not sealing, will order gasket out for her, gray. W11456679"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HBS00
Near Westlake, OH 44145
Gabriel P
Job Details: 08/10/2021
"Replace door glass,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Parma, OH 44130
David R
Job Details: 08/10/2021
"Cc unit not cooling in FF. Fan is working good and damper. Found ice building up on evap cover, went onto diagnostics and control sending 120 to defrost circuit. Will need harness, ordering. Will need to steam and defrost all ice**2 count job; ordrng 1 WPW10290745 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADE2
Near North Ridgeville, OH 44039
David R
Job Details: 08/10/2021
"Replaced sleeves, left spring and retainer clip. Tested. Good, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ08
Near Rootstown, OH 44272
Brian M
Job Details: 08/10/2021
Installed UI and control OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Mentor, OH 44060
Jeff M
Job Details: 08/10/2021
Installed the new part op tested good. Sump
We serviced a
KITCHENAID KITCHEN
Model KDTE254EWH2
Near Chardon, OH 44024
Jeff M
Job Details: 08/10/2021
installed the new part op tested good. Adjustersand rails
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Aurora, OH 44202
Brian M
Job Details: 08/10/2021
Cc unit not cooling Found no frost pattern and compressor extremely hot Needs evap and compressor Unit is under 5 year warranty complete coverage for sealed system ; ordrng 1 WP2188822 (evaporator) and 1 W10779331 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL RANGE
Model WFG371LVS1
Near Mantua, OH 44255
Brian M
Job Details: 08/10/2021
"Cc unit not baking properly and completely shuts off Ran test bake to 350 let unit cycle several times unit did not shut off Advised to watch And if issue continues to replace control and temp sensor ; ordrng 1 WPW10424330 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS
Near Eastlake, OH 44095
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is leaking, found evidence of water leaking passed door seal, installed new door gasket, op test good"
We serviced a
MAYTAG DRYER
Model MGD6630HC
Near Garfield Heights, OH 44125
Jason N
Job Details: 08/10/2021
"Cc unit check vent light and not drying clothes enoughDid not find check vent light illuminated, customer was confused though cycle signal was for check vent light. Checked airflow at vent outlet. Good airflow. Found normal cycle and timed dry cycle, with low heat and no heat(air dry). Advised customer how to set drying options for unit. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Warrensville Heights, OH 44128
Jason N
Job Details: 08/10/2021
"Cc unit not cycling Ran diagnostics, found code f7e6 for motor fault. Checked unit unit, found shift actuator arm slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Hiram, OH 44234
Brian M
Job Details: 08/10/2021
Installed evap fans OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Warrensville Heights, OH 44122
Jason N
Job Details: 08/10/2021
"Cc unit not cycling, making noisesPlugged in unit. Found unit trying to unlock/lock lid. Ran diaganotics, found codes f5e1 for lid switch fault and f5e3 unlock fault. Replaced lid lock assembly using truck stock. Cleared codes and ran auto test. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/10/2021
"Found four mask stuck in filter pump clean and clear out,also clear error codes.opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44119
Joe O
Job Details: 08/10/2021
"Cc: not washing, not heatingF4e3(wash motor not running) f6e4(float switch open). Found unit is not level, unit leaning forward. Found cold water at start of cycle. Ran through diagnostics test cycle. Checked sump and control for loose connections. Advised customer to level unit. Ran normal cycle, sump not running. Checked power. Sump is receiving proper power. Needs sump assembly; ordrng 1 W11025157 (pump&motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Elyria, OH 44035
David R
Job Details: 08/10/2021
"Not cooling. Unit unplugged, plugged in for 30 mins. Compressor is working and all fans working. Looked at evap, no frost pattern. Replacing dye filter first and going further if need be. Ordering dye drier *** reschedule for 3 count to check over everything and*** requesting double labor ; ordrng 2 WPW10143759 (Drier)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TS1
Near Cleveland, OH 44128
Jason N
Job Details: 08/10/2021
Installed evaporator motor. Cleared ice from air passages. Good airflow to ff section. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42MBX01
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/10/2021
"Cc unit leaking underneath. Customer stated he needs to have a catch tray under the unit to catch water leaking from somewhere. Pulled drain tray out, filled with water. Found pinhole crack in tray. Able to repair using epoxy. Customer also stated the door gasket needs replaced. Confirmed ff door gasket is torn on bottom. Ordering door gasket. ; ordrng 1 2188320A (FF gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204ESS3
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/10/2021
"Found a f9e1 diverter shorted and leaking gave estimate customer will not fix ; ordrng 1 W10537869 (Diverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLW04
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/10/2021
"Cc unit leaking in freezer section and frost buildup Found evap drain clogged. Cleared ice buildup, steamed down through drain tube. Able to blow out gunk out of tube, poured water into drain to ensure good flow through. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lorain, OH 44052
Gabriel P
Job Details: 08/10/2021
"Found error f0e5 off balance load and f0e3 overload also water line were reverse but corrected issue advise customer how to use unit,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, OH 44077
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is not draining and shows fl error code, ran diagnostics found f8e1(long/no fill) error code, found spin speed turned off, turned on , ran quick wash cycle, unit filled and began washing, unit drained, unit spins, unit completed wash cycle, called whirlpool techline spoke to Robert, unable to duplicate the problem , advised customer to make sure spin speed is not set to off, file number 7731464065"
We serviced a
ELECTROLUX RANGE
Model PLES389ECH
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/10/2021
Cc unit is not sealing and door is not closing properly Found hinges to be weakHinges are NLA 318024715; ordrng 2 318024715 (hinge)s
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chesterland, OH 44026
Brian M
Job Details: 08/10/2021
Cc unit not filling properly Found hot cold reversed Fixed water OP Test Ok