We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 07/06/2023
Cc: not startingFound error code f7e4(basket re engagement failure) f7e3(basket engaged during wash). Ran auto test. Found unit not shifting. Replaced actuator. Ran auto test and calibration. Ran quick wash. Op test ok ; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Painesville, OH 44077
Joe O
Job Details: 07/06/2023
Cc: ice maker filling directly into ice binReseated fill tube? Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/06/2023
Cc no water Found connector not connected on board all the way Ran diagnostics found no spin or agitating Something is causing a short ; ordrng 1 W11543994 (Control) and 1 W11026785 (motor-drve) and 1 W10913953 (Actuator) and 1 W11395618 (Cap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/06/2023
Called whirlpool Stated to remove foam and add the new parts but the foam strips received are twice as thin as current foam on styrofoam housing There is no real recommendation or placement they advised to just stick it so there is no gaps Removed bladder and installed quick connects to easily remove bladder in the future Added seal tape all around tower and evap cover; used 2 WR02X11330 (5/16 UNION) from stock
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Chesterland, OH 44026
Brian M
Job Details: 07/06/2023
Cc of noise Found idler pulley not rolling Replaced using repair kit ; ordrng 1 4392067 (DRYER REPAIR KIT)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Perry, OH 44081
Jason N
Job Details: 07/06/2023
"Cc unit runs but doesnt heatCustomer stated her old dryer did the same thing which is why she recently purchased this new unit. Checked voltage out at receptacle, reading 75v from L to L, 118v from L to N. Receptacle missing L2 leg. Tried turning breaker off then back on. Breaker will not reset properly. Advised customer she will need to contact an electrician to have breaker replaced."
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Madison, OH 44057
Joe O
Job Details: 07/06/2023
Installed ui. Tested. Op test ok . Advised customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chardon, OH 44024
Brian M
Job Details: 07/06/2023
"Cc no ice Found wire harness to door damaged Needs freezer door ; ordrng 1 LW11202405 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mentor, OH 44060
Joe O
Job Details: 07/05/2023
"Cc: frosting in ff section, not coolingFound temps at 38 in ff section, 3 in freezer. Found in diagnostics ff evap thermistor is reading 104 degrees. Ohmed out thermistors from evap cover. Thermistor out of range. Needs evap coverCustomer stated they will install the part.; ordrng 1 W11167902 (cover-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Elyria, OH 44035
Marie V
Job Details: 07/05/2023
"Cc that unit is not making ice or cooling. Took temps 40s* in freezer and 50s* in fresh food section. Took rear cover off and found compressor us HOT to the to touch, put kill a watt meter in, showing over range drawing 13. amps. Compressor shuts down, unit will need new compressor. Cust will not fix. ; ordrng 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Andover, OH 44003
Brian M
Job Details: 07/05/2023
"Installed listed parts from previous techs diagnostics Test no good Unlit will not spin or agitate Not receiving power from control Found moisture all over bottom of unit, bottom cover also missing Will need control and belt cover ; ordrng 1 WH19X27495 (harness main green) and 1 WH44X25306 (washing machine belt) and 3 WH02X24154 (scr 1/4-20 tt hxt .4)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44053
Angel
Job Details: 07/05/2023
"Replaced main board, ui, but did not replace ice maker because wrong one was ordered explained to customer that the water line was frozen and couldve been the main reason so will leave old ice maker on and I added permagum around ice maker fill line to keep the cold from getting to it and not freeze will order ice maker but customer stated if it starts making ice he will call to cancel if anything office to schedule because part is out of stock.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Aurora, OH 44202
Bill
Job Details: 07/05/2023
"Cc door seals tearing, confirmed cc. Replaced door seals and mullion, checked seals opt test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland Heights, OH 44118
Manny
Job Details: 07/05/2023
"Replaced parts ordered, ran test cycle, opt test ok took cores for return"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/05/2023
"Cc that unit is not working doing same thing. Confirmed, tilted unit found capacitor has became disconnected, corrected and used thicker screw so it stays in place . Tested unit. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HV0
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/05/2023
Installed thermostat. Checked all connections to ensure no other issues. Plugged in unit and ran heat test for 1 min w/water. Heat test good. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near University Heights, OH 44118
Jason N
Job Details: 07/05/2023
Installed control panel using customer supplied part. Tested burners and bake/broil functionality. All tested good. Op test good.
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Highland Heights, OH 44143
Joe O
Job Details: 07/05/2023
Installed dsi board. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Westlake, OH 44145
Marie V
Job Details: 07/05/2023
"Cc that unit took a long time to make ice it was not making ice for 2 days. Took temps 0 in freezer and 39* fresh food section. Ice maker stared working for cust. Ran step 56 no codes, step 57 all workinh good. Step 46 to teste water valve, step 18 for sensor and step 36 for the fan. All working as designed. Cant duplicate issue. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ1
Near Solon, OH 44139
Bill
Job Details: 07/05/2023
"Unit not heating, confirmed cc after unsuccessfully locating the issue. Found to be timer bad, gave customer estimate on repairs. Customer chose not to continue repairs at this time.; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDC4650AWW2
Near Lakewood, OH 44107
Marie V
Job Details: 07/05/2023
"Cc that unit leaks when in use. Confirmed, found unit leaking from tub, has a crack. And part is discontinued .; ordrng 1 W10142297 (Tub discontinued)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44102
Marie V
Job Details: 07/05/2023
"Cc that unit is loud, tested unit, not agitator, found shifter needs to be replaced, when removed cam found lots of grease from gearcase. Unit will need new, washplate, gearcase, belt, shifter and cam. ; ordrng 1 W10913953 (Shifter) and 1 W11454372 (Gearcase) and 1 W10919191 (Washplate)"
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Seven Hills, OH 44131
David R
Job Details: 07/05/2023
Replaced repair kit. Tested. Good. No noises. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windham, OH 44288
Brian M
Job Details: 07/05/2023
"Cc unit not spinning Customer tried replacing lid lock and broke latch Needs strike, over rode strike and found tub hub damaged Advised on repair and the possibility of needing to replace both hub and wash Plate ; ordrng 1 W11252738 (strike) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PSB48YSNB
Near Brecksville, OH 44141
David R
Job Details: 07/05/2023
"Replaced drain tube and heater kit, replaced FZ fan motor. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
David R
Job Details: 07/05/2023
Cc unit making noise when trying to start. Found a piece of latch broken. Had one from surplus. Replaced. Tested. Good. Op Test Ok.; used 1 W11513248 ( Latch) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Shaker Heights, OH 44122
Bill
Job Details: 07/05/2023
"Cc door not staying up, confirmed cc no resistance from door cables. Took off lower panel and examined the cables, found one of the cables broken off at the tip. Ordered new cables and spring, customer paid in full. Scheduled follow up for 5/13 on customers request.; ordrng 1 8194001 (Cable) and 1 WP8270020 (Sping), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Mentor, OH 44060
Jason N
Job Details: 07/05/2023
"Cc unit vibration noise Customer states the unit makes a buzzing/vibration noise which seems to get louder as it runs. Ran m/s for entitlement, unit is under a yr. Ran dryer op test, confirmed noise. Found noise originating from loose vent clip in rear of unit. Correct clip install, reran test cycle for several minutes. No abnormal noise present. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model KODE507ESS20
Near Aurora, OH 44202
Brian M
Job Details: 07/05/2023
Installed ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Painesville, OH 44077
Jason N
Job Details: 07/05/2023
"Cc unit interior lights not workingIdentified failed LED module in freezer. Per s code S191AQ, replaced module using customer supplied pre Id part. Illumination restored to entire unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Cleveland, OH 44113
Marie V
Job Details: 07/05/2023
"Cc that unit was freezing food in fresh food section and then stopped freezing in freezer. Confirmed, temps are over the range, found evaporator has huge block of ice. Will need sealed system repair ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier) and 1 TJAF1200 (Tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Parma, OH 44134
David R
Job Details: 07/05/2023
"Replaced valves, tested, no leaks in or outside of drum. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Highland Heights, OH 44143
Brian M
Job Details: 07/05/2023
Installed icemaker and diffuser OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Painesville, OH 44077
Jason N
Job Details: 07/05/2023
"Cc unit making a grinding noise at the cycle during spinChecked under unit, found rotor mount bolt had fallen out. Reinstalled mount bolt and torqued. Ran drain and spin test. Unit spun properly and no abnormal noises. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Painesville, OH 44077
Jason N
Job Details: 07/05/2023
"Cc unit not preheating properlyCustomer stated unit does not quite reach preheat temp. Ran bake test to 350 degrees, oven reached 350 degrees. Calibrated oven +10 degrees. Unit preheated properly. Set oven temps to 400 degrees. Oven preheated and cycled properly."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near North Royalton, OH 44133
David R
Job Details: 07/05/2023
"Cc replaced bulb, shorted out, put a new bulb in not turning off. Control board shorted relay. Ordering control, bulb, holder.; ordrng 1 W11545876 (Control) and 1 8206232A (Bulb) and 1 W10210871 (Holder)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Strongsville, OH 44136
David R
Job Details: 07/05/2023
"Cc unit was flashing lights, not anymore, says everything is working correctly. Checked over. No error codes. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model LSN2000LW0
Near Perry, OH 44081
Jason N
Job Details: 07/05/2023
"Installed gearcase, clutch and pads. Ran wash/agitation and then switch over to drain and spin. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
David R
Job Details: 07/05/2023
"Cc unit leaking from back, caused damaged to floors, water under floors. Took pics of floor. Found leaking from water valve when getting water, it will need and keep a slow steady drip. Will need new water valve. ; ordrng 1 W10865826 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FFLE4003QT0
Near Berea, OH 44017
Angel
Job Details: 07/05/2023
Replaced heating element tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near North Olmsted, OH 44070
Angel
Job Details: 07/05/2023
"Cc that washer will not pass the fill light and never washes. Confirmed cc, will not pass the fill because drain hose is on floor explained to customer drain hose has to be at least 38 high for u it to function properly because if not water will just siphon out will its filling causing the issue opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near East Cleveland, OH 44112
Manny
Job Details: 07/05/2023
"Replace pump motor, opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Euclid, OH 44117
Manny
Job Details: 07/05/2023
"Replaced igniter and DsI board, ran bake test opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2154DRA
Near Beachwood, OH 44122
Bill
Job Details: 07/05/2023
"Cc water leaking, confirmed cc found water working down through the vents from freezer to fridge, pulled back panel from freezer and steamed the drain line."
We serviced a
WHIRLPOOL WASHER
Model LAT9200BAW
Near Cleveland, OH 44119
Manny
Job Details: 07/05/2023
"Cc unit leaking from the bottom, verified and outer tub had some rust hole and water coming through, tub is discontinued,; ordrng 1 205484 (outer tub(discontinued)), from stock"
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Bay Village, OH 44140
Angel
Job Details: 07/05/2023
Cc that unit will not start. Verified and unit starts but stops. Checked to make sure it wasnt loosing power and found that the power is crossed from L1 to L2 has 120vac and from neutral to L1 has 240vac. Explained to customer that they will have to get an electrician to fix issue and if anything to give us a call back.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Euclid, OH 44132
Manny
Job Details: 07/05/2023
"Cc u it not heating, verified and not glow on igniter, replaced igniter with TS#12400035 opt test ok.; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Wickliffe, OH 44092
Manny
Job Details: 07/05/2023
"Cc unit not working, found, cap hanging on the bottom and damaged, replaced cap with TS#W11395618, ran test cycle, opt test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DRYER
Model LDE7500ACW
Near Westlake, OH 44145
Angel
Job Details: 07/05/2023
"Cc that dryer is not heating. Tested unit and its not tumbling found belt broke will need belt reolaced.; ordrng 1 WPY312959 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model krfc300ess07
Near Cleveland, OH 44113
Marie V
Job Details: 07/05/2023
"Replaced water valve, tested dispenser with cust, no leaks. Op test ok"
We serviced a
AMANA DRYER
Model Ned4655ew1
Near Rocky River, OH 44116
Marie V
Job Details: 07/05/2023
"Cc that unit is making a loud noise . Confirmed, found screw between seal and drum. Corrected issue. Op test ok"
We serviced a
MAYTAG DRYER
Model LDG7314AAE
Near University Heights, OH 44118
Bill
Job Details: 07/05/2023
Changed flame sensor. Opt test good
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Shaker Heights, OH 44120
Bill
Job Details: 07/05/2023
"Customer explained that the issue of leaving detergent behind was intermittent, could not confirm after running a couple of test cycles I was able to notice water input decreased. Further conversation with customer, found out unit didnt stop at one point. Ordered control board and water valve, office to follow up control board not in stock; ordrng 1 W11633362 (Control) and 1 W11614515 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Angel
Job Details: 07/05/2023
Cc that temperatures started rising again. Verified temps and freezer was at 17* and ff section at 46*. Found freezer evap frosted over but I replaced all harness on evap and main board called BJ explained issue and he had me check wattage on heater to see if it was functioning and it was it had 456watts so harness is working also put unit into a 8hr defrost instead of an auto defrost also noticed the power supply board was smelling like burn plastic so I will reorder main board and order power supply board. ; ordrng 1 W10830278 (Power supply board) and 1 W10843055 (Main board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Conneaut, OH 44030
Jason N
Job Details: 07/05/2023
"Cc unit not drying dishesCustomer stated on one occasion, the unit stopped washing the dishes, dishes were dirty and no water was being sprayed. Unit has since washed fine, but since that occasion, unit had stopped drying dishes. Ran diagnostics, found code 7-1 for no heat. Ran test cycle in entirety to reset heater lockout. Heater turned on the end of the cycle. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44134
Bill
Job Details: 07/05/2023
"Changed wiring harness, thermistor, fan motor, control. Advised customer to monitor.; used 1 W10902214 (Thermistor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTSS02
Near Avon Lake, OH 44012
Marie V
Job Details: 07/05/2023
"Replaced dispenser motor, tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Elyria, OH 44035
David R
Job Details: 07/05/2023
"Cc unit not cooling correctly, build up of ice in FZ section. Found liner damage at bottom of FF section. Liner damage and cannot be repaired. Called techline. Non repairable. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Amherst, OH 44001
Angel
Job Details: 07/05/2023
Cc that unit made some ice but not that much. Confirmed cc only had a little bit of ice in bin. Replaced ice maker and valve ran a test to make sure it would cycle opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near South Euclid, OH 44121
Manny
Job Details: 07/05/2023
"Cc unit not working properly, verified and unit working as designed. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/05/2023
Installed valve. Tested. Op test ok
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, OH 44128
Joe O
Job Details: 07/05/2023
"Installed control, tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/05/2023
"Cc: condensation build up, freezing food, left side of ff section on upper shelvesFound temps in ff section at 43 degrees. Freezer at 5 degrees. Temps set to 0 and 37. Checked gaskets. Gaskets are sealing. Found condensation on freezer door gasket. Customer stated it has been going on since the purchased the unit. Spoke with bj, stated it could be a void in the door as the condensation is on the door panel. Needs doorOffice to reschedule; ordrng 1 W11561286 (Freezer door)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3011LWC
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/05/2023
Installed control and faceplate. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Euclid, OH 44123
Joe O
Job Details: 07/05/2023
Installed thermistor. Advised customer to monitor. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Willoughby, OH 44094
Joe O
Job Details: 07/05/2023
"Cc: clicking/fan noiseFound ice build up on ff evaporator. Checked thermistors. Found ff evap thermistor reading 29 degrees. Needs evap fan assembly and defrostedCustomer does not want to repair at this time; ordrng 1 W11610999 (Evaporator Fan assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Painesville, OH 44077
Joe O
Job Details: 07/05/2023
Installed dispenser and ui. Ran auto test. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Chesterland, OH 44026
Brian M
Job Details: 07/05/2023
Cc unit wont start Found unit in drain mode Reset control by pressing green button for 10 secRan test cycle OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSD2573VEB00
Near Madison, OH 44057
Joe O
Job Details: 07/05/2023
"Cc: leaking water, ice maker not workingFound ice maker is not receiving any power. Tested power supply to ice maker harness(proper power going to harness). Needs ice maker and harnessCustomer does not want to repair at this time; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Joe O
Job Details: 07/05/2023
"Cc: spin light on, will not do anythingFound error codes f5e3(lid lock fault). Unit very unbalanced. Balanced unit. Ran auto test. Found lid is locking. Ran drain and spin. Unit draining and spinning. Lid is locking. Ran calibration. Advised customer to monitor. Op test ok"
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Geneva, OH 44041
Brian M
Job Details: 07/05/2023
Customer has plastic vent hose Advised to replace and to clean venting Removed a ton of lint from inside unit Installed heater OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Jason N
Job Details: 07/03/2023
"Cc unit freezer section not cold enoughUnit is making ice in both sections, but ice is fusing together in freezer section and ice cream is soft. Checked system pressures, found low side reading in 15 in/hg vacuum, too low for low side. Added r600a charge to low side to increase pressure to 2 in/hg vacuum. Used bubble solution on compressor and filter drier joints. Did not see any leaks. Possible undercharge from previous repair. Advised customer to monitor temperatures."
We serviced a
WHIRLPOOL WASHER
Model MVWC6ESWW0
Near Highland Heights, OH 44143
Joe O
Job Details: 07/03/2023
Installed switch. Tested. Op test ok
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS0
Near Windham, OH 44288
Brian M
Job Details: 07/03/2023
Cc unit light not shutting off Found led installed Customer misplaced new bulb Advised to find and replace
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near North Olmsted, OH 44070
Marie V
Job Details: 07/03/2023
"Replaced control, tested unit, pass, tested oven. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 07/03/2023
"Replaced main control. Ran manual latch test, latch tests good. Ran auto test cycle, all functions passed. Op test good."
We serviced a
GE REFRIGERATOR
Model CFCP1RKBASS
Near North Ridgeville, OH 44039
David R
Job Details: 07/03/2023
"Unit 10 years old. Cc not cooling, just moved in. No defrost issues, noise from compressor. Ice build up. Quoted for comp replacement.; ordrng 1 WR87X10111 (Comp), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Maple Heights, OH 44137
Bill
Job Details: 07/03/2023
"Changed ice maker, ice maker arm warped do to packaging, removed arm and steamed. Reinstalled arm tested unit opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Shaker Heights, OH 44120
Joe O
Job Details: 07/03/2023
"Cc: loud operation, long cycle timesCustomer showed video. Unable to determine from video. Found nothing loose under unit. Ran manual spin. Found basket out of balance. Pulled washplate. Tub nut not seated properly. Re seated tub nut. Ran auto test. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Shaker Heights, OH 44120
Manny
Job Details: 07/03/2023
"Replaced slide, ran test cycle pass, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB855DW4
Near Mantua, OH 44255
Brian M
Job Details: 07/03/2023
Cc of noise found idler pulley seized Installed dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Eastlake, OH 44095
Joe O
Job Details: 07/03/2023
"Installed ui and harness. Ran test convect bake. Temps dropped over 100 degrees, with no igniting. Called whirlpool tech line spoke with Brandon he stated unit will be put up for product review."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Berea, OH 44017
David R
Job Details: 07/03/2023
"Cc ice build up in FZ. Took pics. No gaps in gaskets. Found frame at bottom of FF door and side of side as well, frame damage, delivery or warehouse. Coming about half an inch away from cabinet, causing warm air to flow through unit and ice build up. Called Whirlpool Tech-Line, out of warranty, cannot be repaired, non repairable."
We serviced a
GE REFRIGERATOR
Model ZISS420NXBSS
Near Beachwood, OH 44122
Bill
Job Details: 07/03/2023
"Install new water valve, and filter"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44135
Marie V
Job Details: 07/03/2023
"Cc that the unit is not cooling. Confirmed, found evapo frosted over, and SP, unit has old control versions, with stickers, will need updated control and sensor. Ran diag, heating element is working. ; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Richmond Heights, OH 44143
Manny
Job Details: 07/03/2023
"Replaced strike, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Cleveland, OH 44111
Manny
Job Details: 07/03/2023
"Replaced control, harness was no needed and it was the wrong part, harness sent was for a dryer opt test ok advise customer to allow 24 to 48 hours for temps to equalize."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS03
Near Lakewood, OH 44107
Manny
Job Details: 07/03/2023
"Replaced ice maker and valve, ran harvest test, unit homes and fills, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Westlake, OH 44145
Marie V
Job Details: 07/03/2023
Replaced rails. No gaps. op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PPAA
Near Cleveland, OH 44111
Angel
Job Details: 07/03/2023
"Cc that temperatures have been between the 20s and 30s in freezer not keeping cold enough. Confirmed cc, looked in back and since theres a dye filter installed checked for dye and found dye coming from inner cabinet from suction line going to compressor unit has a internal leak not repairable Explained to customer and they will call warranty as well."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Shaker Heights, OH 44122
Brian M
Job Details: 07/03/2023
"Called customer when 13 min away asked to run machine At arrival no leak detected Let run for another 20 min, no leak Added cascade dish pod Found unit to be over sudsing Advised on soap"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Avon Lake, OH 44012
Marie V
Job Details: 07/03/2023
"Replaced sensor and cleaned out drain catch, found 2 bra pads. Tested unit, ran quick cycle. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Chesterland, OH 44026
Bill
Job Details: 07/03/2023
"Cc unit shut down, could not confirm. Plugged unit in and tested, unit operating as intended. Pulled diagnostics no error codes found, can only assume that there was a small hiccup in the software."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Brooklyn, OH 44144
David R
Job Details: 07/03/2023
Replaced both FF gaskets. Adjusted doors as best as possible. Good. All components working properly. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Willoughby, OH 44094
Jason N
Job Details: 07/03/2023
Installed main control. Ran auto test cycle and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Madison, OH 44057
Jason N
Job Details: 07/03/2023
"Cc unit does not shut off, timer does not moveCustomer stated she can run any cycle, automatic or timed dry, and the unit will never shut off. Ran dryer op test on timed dry, confirmed timer motor is not running. Checked power to timer motor, 117v, should be 220-240v. Found terminal backed out on T-X connector. Pushed terminal back into place and retested, timer motor advancing. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mayfield Heights, OH 44124
Brian M
Job Details: 07/03/2023
Cc no ice Found bin full of ice Advised to watch
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Painesville, OH 44077
Joe O
Job Details: 07/03/2023
Cc: gas odor while sittingFound gas line leaking from house side. Need plumber
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Strongsville, OH 44149
David R
Job Details: 07/03/2023
Replaced FF food gasket. Advised customer of overloading weight on door. Causing it to open by itself. Took some water bottles off door to lighten weight. Good. Op Test Ok.
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near East Cleveland, OH 44112
Angel
Job Details: 07/03/2023
Went to replace parts and all of the burner tubing are cracked will need all of them replaced and burner heads ; ordrng 1 W11550283 (Left front) and 1 W11213836 (Left rear) and 1 W10861724 (Right front) and 3 WPW10636224 (Burner head)s and 1 WPW10515453 (Burner)