Service History 164 - Fred's Appliance

We serviced a

GE RANGE

Model JGB660SEJ4SS

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 08/11/2021

Their units is not heating a test of the main control board is supplying 120 V to both bake and broil igniter both bake and broil igniter not igniting igniter ohmed out correctly needs a new gas regulator. Estimate only ; ordrng 1 123 (Shipping) and 1 WB21X33225 (Regular)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near South Euclid, OH 44121

Dan H

Job Details: 08/11/2021

"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mentor, OH 44060

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Gasket I also readjust the door

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Broadview Heights, OH 44147

David R

Job Details: 08/11/2021

Replaced FZ led. Tested. All lights working. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2258FEZ07

Near South Euclid, OH 44121

Dan H

Job Details: 08/11/2021

"Installed door switch, op test good"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Strongsville, OH 44136

David R

Job Details: 08/11/2021

"Cc unit not starting. Tested, door switch is good and activating. Found open thermal fuse. Other components check good. Replaced fuse from t/s. Tested. Good. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Cleveland Heights, OH 44121

Dan H

Job Details: 08/11/2021

"Customer complaint of f6e1 error code and door will lock and nothing else happens, ran diagnostics found f6e1(miscommunication between control and user interface ) error code, ran test cycle, door locked, unit did not start test cycle, door lock coils are open, unit needs new door lock; ordrng 1 WP8183270 (Lock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG361LVD1

Near Lorain, OH 44053

Gabriel P

Job Details: 08/11/2021

"Found right left valve broken also missing cap ordering parts ; ordrng 1 WP9757218 (Valve) and 1 WP8273344 (Cap) and 1 WP8273103 (Cap), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE DISHWASHER

Model GSD2800G07

Near Burton, OH 44021

Brian M

Job Details: 08/11/2021

"Cc soap dispenser not opening Found cam jammed up Part is NLA WD16X310 ; ordrng 1 WD16X310 (cam,det.cup)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400EWH00

Near Cleveland Heights, OH 44106

Brian M

Job Details: 08/11/2021

Cc of low flow Verified unit to have low flow with filter I do not and customer does not have a bypass cap Needs bypass cap ; ordrng 1 W11395888 (Bypass)

We serviced a

JENN-AIR WALL OVEN

Model JMW9527DAS

Near Cleveland Heights, OH 44118

Brian M

Job Details: 08/11/2021

"Cc unit giving error 4d21 Low spin speed Unit did not act up while in home but quoted for fan and control the 2 most likely parts needed Control looks to be discontinued ; ordrng 1 WP74008383 (fan- tange) and 1 WP74009716 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Perry, OH 44081

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Led lights

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Maple Heights, OH 44137

Brian M

Job Details: 08/11/2021

Cc unit not draining Found drain hose installed incorrectly the hose was backwards and wasnt allowing water to drain Fixed drain hose OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, OH 44137

Brian M

Job Details: 08/11/2021

"Installed fan , wires , thermistor and control OP Test Ok"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ06

Near Beachwood, OH 44122

Joe O

Job Details: 08/11/2021

"Cc: dent in doorNeeds ff door, name plate, and screw plugsAdvised customer can take a few months to get door. Office to reschedule; ordrng 1 W11435345 (Ff door) and 1 WPW10612926 (nameplate) and 2 WP12246610 (plug-hndle)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, OH 44135

Dan H

Job Details: 08/11/2021

"Customer complaint that unit is not filling with water, unit does nothing in cycle when started , valves open and close, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11543997 (Cntrl)"

We serviced a

KITCHENAID KITCHEN

Model KSEG700ESS3

Near Fairview Park, OH 44126

Dan H

Job Details: 08/11/2021

"Customer complaint that elements have dark spots and top is scratched and drawer handle is damaged , elements are normal, console is scratched, drawer handle is scratched, unit needs new user interface, handle, and end cap, part is out of stock so not scheduling return appointment ; ordrng 1 W10915661 (Ui) and 1 W10555937 (Cap) and 1 W11104399 (Handle)"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Madison, OH 44057

Jeff M

Job Details: 08/11/2021

Customer showed me the noise that they were hearing it was very odd rattling noise I took the machine apart could not find an issue reassembled the unit and it tested good the noise did not come back

We serviced a

MAYTAG WASHER DUET

Model MVWX655DW1

Near Conneaut, OH 44030

Jeff M

Job Details: 08/11/2021

customers was hearing a whistling sound coming from the unit. I was not able to duplicate the issue

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Strongsville, OH 44149

David R

Job Details: 08/11/2021

"Replaced broil element, found old one had cracked and shorted out. Tested bake 350*, preheat took about 10-15 mins. Unit is good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Conneaut, OH 44030

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Actuator

We serviced a

IKEA DISHWASHER

Model IUD8555DX3

Near Bay Village, OH 44140

David R

Job Details: 08/11/2021

Replaced Ui. Tested. All functions and options are working. Op test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW4

Near Lakewood, OH 44107

Dan H

Job Details: 08/11/2021

"Customer complaint that unit is not defrosting, fresh food section temperature at 39 degrees freezer section temperature at 1 degrees, found frost build up in freezer section, found top of seal on freezer section door ripped unit needs new freezer section door gasket ; ordrng 1 W10443315 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Bay Village, OH 44140

David R

Job Details: 08/11/2021

"Cc unit leaking from front or sides. Took off bottom panel. Saw right side sitting back a little more and cabinet seal is not sitting correctly on into. Corrected position and also took off door seal and put back on to make sure that was sitting correctly. Adjusted feet to same height. Running cycles to see if any leaks. Took about 20 mins and started leaking from left side. Could be worn gasket. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/11/2021

"Cc: not cooling properly ff section, frosting up behind drawers in ff sectionFound temp in ff section at 54 degrees. Found frost build up behind drawers. Ohmed out ff evap thermistor from control. Found thermistor reading 30.1k ohms. Ohmed out ff thermistor. Reading 4.6k ohms. Thermistor reading correct. Needs controlCustomer stated unit is under warranty and they are calling whirlpool. Advised if customer they have to get a dispatch or authorization sent to us from whirlpool. Advised customer office will contact if no dispatch or authorization is sent through.; ordrng 1 WPW10226427 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model C2S900M2N1S5

Near Wickliffe, OH 44092

Joe O

Job Details: 08/11/2021

"Cc: long bake times, not heating properlyRan test bake. Unit functioning as designed. Average temp 351 degrees. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB06

Near Cleveland, OH 44112

Jason N

Job Details: 08/11/2021

"Cc unit not cooling Customer stated unit hasnt cooled for a month. Plugged in unit, let run for several minutes. No frost pattern on evaporator. Compressor only drawing .6a. Unit has refrigerant leak, will need sealed system repair. All aluminum system, make sure to send lok-ring certified tech. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compresser) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/11/2021

"Replace all parts from service pointer for this common issue on this unit,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Cleveland, OH 44102

Dan H

Job Details: 08/11/2021

"Installed new motor, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Cleveland, OH 44102

Dan H

Job Details: 08/11/2021

"Customer complaint that unit is not drying clothes, unit is heating, good air flow outside, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/11/2021

Replace pressure regulator it got better but still stay on for 2 to 3 seconds call tech line spoke to Kathy also the call when dead and she didnt reach back so I had to call whirlpool tech line back spoke to chris gave him old file number and he look at it and had me send video through service matters and he will send information over to engineer to evaluate

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ4

Near Streetsboro, OH 44241

Brian M

Job Details: 08/11/2021

Cc bulb broke off Found base stuck inside with silicone holding it in Removed base Advised customer on bulb replacement

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS08

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/11/2021

"Found service pointer about crisper freezing ordering parts needed ; ordrng 2 W11116065 (Gasket)s, used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/11/2021

Found error code on ice maker e 1 no cooling and fan was not turning on also ice maker not moving when running test is getting proper voltage ; ordrng 1 W10846539 (Fan) and 1 W11294907 (Ice maker)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Aurora, OH 44202

Brian M

Job Details: 08/11/2021

Cc unit not starting Reset power Unit started working Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADE0

Near Kingsville, OH 44048

Jeff M

Job Details: 08/11/2021

Installed the new part op tested good. Sump and drain

We serviced a

MAYTAG WASHER

Model MHW3505FW

Near Andover, OH 44003

Jeff M

Job Details: 08/11/2021

The center bolt holds everything together the head has snapped off. ; ordrng 1 W11253212 (Bolt)

We serviced a

FRIGIDAIRE RANGE

Model FGF368GQJ

Near Geneva, OH 44041

Jeff M

Job Details: 08/11/2021

The units ignitor has failed. ; ordrng 1 5304506545 (IGNR) and 1 123 (Shipping)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/11/2021

Found door damage re ordering ; ordrng 1 W11385801 (Door)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Cleveland, OH 44102

Dan H

Job Details: 08/11/2021

"Customer complaint that unit is leaking, found boot torn, unit needs new boot; ordrng 1 W11314648 (Boot)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Ridgeville, OH 44039

David R

Job Details: 08/11/2021

Replaced sleeve friction. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/11/2021

Cc unit not draining Found wires not installed to pumpInstalled wires OP Test Ok

We serviced a

JENN-AIR COOKTOP ELE

Model JGD8345ADB

Near South Euclid, OH 44121

Jason N

Job Details: 08/11/2021

"Installed spark module. Tested all burners, good spark and ignition. Op test good."

We serviced a

KITCHENAID RANGE

Model KGRS303BSS1

Near Chardon, OH 44024

Joe O

Job Details: 08/11/2021

Cc: broiler not working when oven is hotRan test broil. Found broil electrode burned and not sending spark to burner. Needs electrode; ordrng 1 WPW10333842 (igntr-oven)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Elyria, OH 44035

David R

Job Details: 08/11/2021

Cc unit not making ice or icemaker not caring for water. Checked and found icemaker not cycling on its on. Replaced with t/s. Tested and icemaker cycled by itself and called for water. Give time for ice to drop. Op test ok. ; used 1 WPW10300024 (ICE MAKER) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Eastlake, OH 44095

Dan H

Job Details: 08/11/2021

"Customer complaint that unit sometimes just goes to done instead of completing cycle, confirmed, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11481108 (Cntrl)"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, OH 44143

Jason N

Job Details: 08/11/2021

"Cc unit oven door not closing all the wayCustomer stated oven door will not always close all the way, will have to give it a push sometimes, and they feel heat is escaping. Opened and closed door several times, door closed and contacted door switch properly. Ran bake test to 350 degrees, good preheat time, no heat escaping from door seal. Open and closed door again several more times. Door will not depress door switch fully intermittently causing oven light to stay on. Light push to door will depress switch fully. Added shims to inner door panel, upper screws. Ran bake test and retested door close, when oven is hot, door will still intermittently depress door switch. Called wp techline, Brian. Sounds like thermal expansion, try replacing inner door panel to start.; ordrng 1 W11334152 (Inner door frame), used 2 487576 () from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Pepper Pike, OH 44124

Brian M

Job Details: 08/11/2021

"Cc unit not washing or spinning Found oil all over gearcase and capacitor damaged Needs capacitor and gearcase ; ordrng 1 W11132267 (gearcase) and 1 W10804664 (capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/11/2021

"Replace both doors,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Grafton, OH 44044

Gabriel P

Job Details: 08/11/2021

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8CHMXKQ4

Near Madison, OH 44057

Dan H

Job Details: 08/10/2021

"Customer complaint that unit is leaking found evaporator drain tube clogged, cleared , op test good"

We serviced a

WHIRLPOOL STACK W/D

Model WFW70HEBW2

Near Geneva, OH 44041

Jeff M

Job Details: 08/10/2021

I put the unit in diagnostics mode it had a water level sensor code. I cleared the code took it on diagnostics ran test cycle I was not able to duplicate the issue it did blow through the sensor hose most likely debris inside the hose

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Perry, OH 44081

Jeff M

Job Details: 08/10/2021

The unit is still not dispensing softener. I called GE Tech Line he explained to me that this machine does not have a water softener valve. How it works is the bleach water valve in the main cold water valve are opened at the same time and forced into the dispenser at an angle allowing it to flow the water on a new path into the softener dispenser. Needs a new set of water valves the main control board was not needed; ordrng 1 WH23X29553 (Water valve)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS267ZDB4

Near Madison, OH 44057

Dan H

Job Details: 08/10/2021

"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairport Harbor, OH 44077

Dan H

Job Details: 08/10/2021

"Customer complaint that unit is noisy and is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, unit needs new shifter; ordrng 1 W10913953 (Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Mentor, OH 44060

Dan H

Job Details: 08/10/2021

"Customer complaint that unit is not dispensing ice, found ice jammed in chute , cleared, op test good"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS208SBL00

Near Chesterland, OH 44026

Joe O

Job Details: 08/10/2021

Installed element. Ran test bake both ovens. Customer wanted to ensure oven is calibrated correctly.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055DRM00

Near South Euclid, OH 44121

Jason N

Job Details: 08/10/2021

"Cc unit still leaking, ice maker not working.Found excessive condensation in freezer section causing leakage from bottom of door. Bottom trim plate is interfering with bottom of door. Door may not be closing up completely all the time. Cleaned frost and condensation from freezer. Ran manual ice maker harvest, ice maker indexed properly and filled mold with water. Raised freezer door up to clear bottom trim plate."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, OH 44103

Jason N

Job Details: 08/10/2021

"Cc unit not running, will not start cooling. Customer stated unit is not turning on. Plugged in unit, found unit cooling is turned off. Turned cooling on, unit fans and compressor running. Unit is starting to cool. Unit is working as designed. Advised customer to allow 24 hrs before stocking unit."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ4

Near Grafton, OH 44044

David R

Job Details: 08/10/2021

"Cc unit was making wires scrapping or rattling noise, hasnt done it in the past couple runs. Tested out. Took front panel and control off to look inside. All components check good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44121

Joe O

Job Details: 08/10/2021

"Cc: clicking noise, not washing, leaving residue on clothesFound error codes f0e5(off balance) f7e5(motor fault). Ran auto test. Found unit is not shifting. Needs actuator; ordrng 1 W10913953 (actuator)"

We serviced a

WHIRLPOOL DRYER

Model SDE3606AYW

Near Cleveland, OH 44119

Dan H

Job Details: 08/10/2021

"Installed new rollers and pulley, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Independence, OH 44131

David R

Job Details: 08/10/2021

"Cc unit not cooling, checked and found a pin hole leak in FF evap. Parts still covered under ex warranty. Ordering evap and filter dryer.**3 job count; ordrng 1 W10917531 (Evap) and 2 WPW10143759 (Drier)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Cleveland Heights, OH 44118

Joe O

Job Details: 08/10/2021

Installed slides. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 08/10/2021

"Replace shifter,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Avon, OH 44011

Gabriel P

Job Details: 08/10/2021

"Replace shifter,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Brooklyn, OH 44144

Gabriel P

Job Details: 08/10/2021

"Found fresh food section evaporator frozen there was a service pointer about the problem ordering parts needed,explain customer ; ordrng 2 W11456069 (Clamps)s and 1 W11457241 (Drip pan) and 1 W11033168 (Harness) and 1 W11089931 (Ui), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Cleveland, OH 44109

Jason N

Job Details: 08/10/2021

"Cc unit causes breaker to trip after running for several minutesCustomer stated unit is brand new, his old dryer had no issues with breaker tripping. Ran dryer op test, clamped L1 and L2 for amp draw. L1 at 21.4A when element is on, L2 is 24.7A when element is on. Both readings within normal parameters for unit. Found unit is running through a redundant circuit, 30A fuse box to a breaker in breaker panel which is 20A. Advised customer breaker is undersized for unit and will need replaced with 30A breaker. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Cleveland, OH 44135

Gabriel P

Job Details: 08/10/2021

"Replace latch and control,opt test ok"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/10/2021

"Cc: not heatingRan test cycle found no heat, found whirling noise from blower housing. Pulled blower op test ok housing found blower wheel free spinning in housing. Found element open. Needs blower wheel, element, and motorElement will need cut off motor shaft. Ordering motor due to shaft potentially being damaged during blower wheel removal.Motor shows under 10 year parts only warranty; ordrng 1 WPW10508324 (motor-drve) and 1 WP3387747 (element) and 1 WPW10349492 (wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Beachwood, OH 44122

Joe O

Job Details: 08/10/2021

Cc: leaking inside ff sectionFound water filter housing line leaking in ff section. Needs water filter housing lines; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, OH 44120

Joe O

Job Details: 08/10/2021

Cc: intermittently not making iceFound no stored error codes. No ice in ice bin. Ran ice maker harvest. Found no cubes in ice maker. Ran ice maker fill. Unit filling and harvesting in manual cycle. Needs main control; ordrng 1 W11224256 (cntrl-elec)

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Cleveland, OH 44111

Gabriel P

Job Details: 08/10/2021

"Found rollers bearing broken gave estimate for dryer kit replace,opt test ok ; used 1 4392065 (Pulley kit) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Parma, OH 44134

David R

Job Details: 08/10/2021

Cc unit will not stop tumbling on normal cycle at end of cycle. Found customer had 16 hr fresh hold option on. Went into owners manual to explain and let know to turn option off next time using cycle. Unit is good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Fairview Park, OH 44126

Gabriel P

Job Details: 08/10/2021

Customer complaints of a patch of suds being on floor but it doesnt happen all the time advise to use finish detergent and make sure they dont use too much detergent and to monitor unit for right now cannot find any issue it is not leaking or either have any errors

We serviced a

WHIRLPOOL FREEZER

Model WRQA59CNKZ

Near Independence, OH 44131

David R

Job Details: 08/10/2021

"Customer had POP. Cc unit bottom left door gasket os closing all the way. Took heat gun and conformed gasket. Looks closer to cabinet. Good. Op test ok.Let customer know if anything pops up where its still not sealing, will order gasket out for her, gray. W11456679"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HBS00

Near Westlake, OH 44145

Gabriel P

Job Details: 08/10/2021

"Replace door glass,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Parma, OH 44130

David R

Job Details: 08/10/2021

"Cc unit not cooling in FF. Fan is working good and damper. Found ice building up on evap cover, went onto diagnostics and control sending 120 to defrost circuit. Will need harness, ordering. Will need to steam and defrost all ice**2 count job; ordrng 1 WPW10290745 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADE2

Near North Ridgeville, OH 44039

David R

Job Details: 08/10/2021

"Replaced sleeves, left spring and retainer clip. Tested. Good, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ08

Near Rootstown, OH 44272

Brian M

Job Details: 08/10/2021

Installed UI and control OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Mentor, OH 44060

Jeff M

Job Details: 08/10/2021

Installed the new part op tested good. Sump

We serviced a

KITCHENAID KITCHEN

Model KDTE254EWH2

Near Chardon, OH 44024

Jeff M

Job Details: 08/10/2021

installed the new part op tested good. Adjustersand rails

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Aurora, OH 44202

Brian M

Job Details: 08/10/2021

Cc unit not cooling Found no frost pattern and compressor extremely hot Needs evap and compressor Unit is under 5 year warranty complete coverage for sealed system ; ordrng 1 WP2188822 (evaporator) and 1 W10779331 (compressor) and 1 WPW10143759 (dryer)

We serviced a

WHIRLPOOL RANGE

Model WFG371LVS1

Near Mantua, OH 44255

Brian M

Job Details: 08/10/2021

"Cc unit not baking properly and completely shuts off Ran test bake to 350 let unit cycle several times unit did not shut off Advised to watch And if issue continues to replace control and temp sensor ; ordrng 1 WPW10424330 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS

Near Eastlake, OH 44095

Dan H

Job Details: 08/10/2021

"Customer complaint that unit is leaking, found evidence of water leaking passed door seal, installed new door gasket, op test good"

We serviced a

MAYTAG DRYER

Model MGD6630HC

Near Garfield Heights, OH 44125

Jason N

Job Details: 08/10/2021

"Cc unit check vent light and not drying clothes enoughDid not find check vent light illuminated, customer was confused though cycle signal was for check vent light. Checked airflow at vent outlet. Good airflow. Found normal cycle and timed dry cycle, with low heat and no heat(air dry). Advised customer how to set drying options for unit. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Warrensville Heights, OH 44128

Jason N

Job Details: 08/10/2021

"Cc unit not cycling Ran diagnostics, found code f7e6 for motor fault. Checked unit unit, found shift actuator arm slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Hiram, OH 44234

Brian M

Job Details: 08/10/2021

Installed evap fans OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Warrensville Heights, OH 44122

Jason N

Job Details: 08/10/2021

"Cc unit not cycling, making noisesPlugged in unit. Found unit trying to unlock/lock lid. Ran diaganotics, found codes f5e1 for lid switch fault and f5e3 unlock fault. Replaced lid lock assembly using truck stock. Cleared codes and ran auto test. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/10/2021

"Found four mask stuck in filter pump clean and clear out,also clear error codes.opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, OH 44119

Joe O

Job Details: 08/10/2021

"Cc: not washing, not heatingF4e3(wash motor not running) f6e4(float switch open). Found unit is not level, unit leaning forward. Found cold water at start of cycle. Ran through diagnostics test cycle. Checked sump and control for loose connections. Advised customer to level unit. Ran normal cycle, sump not running. Checked power. Sump is receiving proper power. Needs sump assembly; ordrng 1 W11025157 (pump&motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV03

Near Elyria, OH 44035

David R

Job Details: 08/10/2021

"Not cooling. Unit unplugged, plugged in for 30 mins. Compressor is working and all fans working. Looked at evap, no frost pattern. Replacing dye filter first and going further if need be. Ordering dye drier *** reschedule for 3 count to check over everything and*** requesting double labor ; ordrng 2 WPW10143759 (Drier)s"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2032TS1

Near Cleveland, OH 44128

Jason N

Job Details: 08/10/2021

Installed evaporator motor. Cleared ice from air passages. Good airflow to ff section. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42MBX01

Near Shaker Heights, OH 44120

Jason N

Job Details: 08/10/2021

"Cc unit leaking underneath. Customer stated he needs to have a catch tray under the unit to catch water leaking from somewhere. Pulled drain tray out, filled with water. Found pinhole crack in tray. Able to repair using epoxy. Customer also stated the door gasket needs replaced. Confirmed ff door gasket is torn on bottom. Ordering door gasket. ; ordrng 1 2188320A (FF gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204ESS3

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/10/2021

"Found a f9e1 diverter shorted and leaking gave estimate customer will not fix ; ordrng 1 W10537869 (Diverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXLW04

Near Shaker Heights, OH 44122

Jason N

Job Details: 08/10/2021

"Cc unit leaking in freezer section and frost buildup Found evap drain clogged. Cleared ice buildup, steamed down through drain tube. Able to blow out gunk out of tube, poured water into drain to ensure good flow through. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lorain, OH 44052

Gabriel P

Job Details: 08/10/2021

"Found error f0e5 off balance load and f0e3 overload also water line were reverse but corrected issue advise customer how to use unit,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, OH 44077

Dan H

Job Details: 08/10/2021

"Customer complaint that unit is not draining and shows fl error code, ran diagnostics found f8e1(long/no fill) error code, found spin speed turned off, turned on , ran quick wash cycle, unit filled and began washing, unit drained, unit spins, unit completed wash cycle, called whirlpool techline spoke to Robert, unable to duplicate the problem , advised customer to make sure spin speed is not set to off, file number 7731464065"

We serviced a

ELECTROLUX RANGE

Model PLES389ECH

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/10/2021

Cc unit is not sealing and door is not closing properly Found hinges to be weakHinges are NLA 318024715; ordrng 2 318024715 (hinge)s

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chesterland, OH 44026

Brian M

Job Details: 08/10/2021

Cc unit not filling properly Found hot cold reversed Fixed water OP Test Ok