We serviced a
GE DRYER
Model DHDVH52GF0WW
Near Solon, OH 44139
Brian M
Job Details: 01/24/2022
"Cc of Noise Found front bearing noise needs slides Advised on belt and pulley replacement as well ; ordrng 1 WE12M29 (belt drive) and 1 WE12X83 (pulley idler) and 2 WE1M1067 (slide bearing)s and 2 WE1M504 (slide drum (wht))s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
David R
Job Details: 01/21/2022
"Gave estimate for repair for drain pump and lid latch. Customer calling whirlpool. ; ordrng 1 W11396717 (Drain pump) and 1 W11394572 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/21/2022
Installed trim vent. Appearance test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Lorain, OH 44052
Angel
Job Details: 01/21/2022
Cc that unit is not making ice. Verified and found the seal on the door completely off reinstalled for her and when i checked the icemaker found that it stopped mid cycle tried cycling but would not cycle. Removed icemaker and found ice blocking the shaft that spins got some hot water and cleared out everything reinstalled icemaker tested it to cycle it cycled and filled with water as it should. Opt test ok.
We serviced a
FRIGIDAIRE RANGE
Model GLEFM397DSA
Near Jefferson, OH 44047
Joe O
Job Details: 01/21/2022
"Cc: runaway temp, door not closing properlyCustomer stated unit is over heating. Stated they used oven thermometer to test temperature and unit was well over 500 degrees set at 350. Found hinges worn. Ohmed out temp probe(1081 ohms). Ran test bake to 350. Unit preheated, signaled it was at temp. Element continued to stay on. Needs clock, overlay, oven probe and hinges.Clock shows discontinued; ordrng 1 316418704 (clock timer(discontinued)) and 1 316419701 (control overlay) and 1 316490001 (probe) and 1 5304445529 (hinge kit)"
We serviced a
GE MICROWAVE
Model JVM1790SK01
Near Burton, OH 44021
Brian M
Job Details: 01/21/2022
Cc microwave not working Plugged microwave in ran several heat test OP Test Ok
We serviced a
MAYTAG WASHER
Model MHWE251YG00
Near Chesterland, OH 44026
Brian M
Job Details: 01/21/2022
Cc unit not draining or spinning Found unit to be stuck in cycle Was able to drain abs spin Ran diagnostics found error for drain Ran auto test could not duplicate issue Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA02
Near Gates Mills, OH 44040
Brian M
Job Details: 01/21/2022
Installed trim bracket OP Test Ok
We serviced a
AMANA MICROWAVE
Model AMV2307PFS
Near Madison, OH 44057
Dan H
Job Details: 01/21/2022
"Customer complaint that led light that customer installed will not shut off, confirmed, found a constant 120vac to bulb no matter what switch is set to, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11544456 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bedford Heights, OH 44146
Brian M
Job Details: 01/21/2022
Cc unit not spinning out Found error for over loads and out of balance Advised on Load size.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/21/2022
CC that the unit is not draining. Confirmed. Found a piece of glass in pump. Opt test ok
We serviced a
KITCHENAID ICE MAKER
Model KUIC15NLTS0
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/21/2022
Replaced the recirculating pump. Optest ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Cleveland, OH 44106
Jason N
Job Details: 01/21/2022
"Installed gas valve and orifice. Burner op test good, good flame high to simmer. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44120
Manny
Job Details: 01/21/2022
"Wpl sent 2 doors one was damaged on shipping, the other had a nick on the top, customer gave me the ok to install the door with the nick on it, unit will need a badge customer will install.; ordrng 1 W11178521 (nameplate)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Strongsville, OH 44136
David R
Job Details: 01/21/2022
Replaced main control. Ran oven bake 350. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Madison, OH 44057
Joe O
Job Details: 01/21/2022
"Cc: continuously fillingCustomer had vaster shut off to unit. Found error code f0e3(overload). Ran diagnostics test cycle. Unit filling, washing, draining and spinning. Ran quick wash. Unit filling to proper levels. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Conneaut, OH 44030
Dan H
Job Details: 01/21/2022
"Customer complaint of over temperature alarm, temperature at 62 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator , system has a leak in evaporator, unit needs new evaporator and filter drier, customer does not want repair at this time ; ordrng 1 W10858281 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Shaker Heights, OH 44120
Manny
Job Details: 01/21/2022
"Cc that right door wont close all the way and the left door pops the right one open, lubricated mullion receiver and mullion noticed right gasket ripped, unit need a door gasket,; ordrng 1 W11368721 (Gasket FIP), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MAV5758EWW
Near Madison, OH 44057
Joe O
Job Details: 01/21/2022
Cc: leakingRan test cycle. Could not duplicate leak. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Painesville, OH 44077
Joe O
Job Details: 01/21/2022
Cc: buzzing when compressor startsRan compressor/condenser fan test multiple times. No abnormal noises heard. Op test okCustomer showed pop
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Ravenna, OH 44266
Brian M
Job Details: 01/21/2022
Cc of unit not washing Found tub hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QFOB
Near Willowick, OH 44095
Corina B
Job Details: 01/21/2022
"CC that the unit would start but no water and would flash. Started a cycle several times, filled and the dispenser opened. Working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rocky River, OH 44116
Marie V
Job Details: 01/21/2022
"Called tech line they told me to cut the cap tube at the evaporator and blow nitrogen, it comes out of the evaporator, evaporator is not restricted is the cap tube. Called tech line again spoke with Joel explain the what happened when cut the cap tube at the evap, he said that unit is not reparable. Left file number for cust."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Bay Village, OH 44140
Gabriel P
Job Details: 01/21/2022
"Found unit leaking on left corner check leveling good also check both seal is good found arm creating wave gave estimate customer will call whirlpool for coverage ; ordrng 1 W10860176 (Arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44128
Marie V
Job Details: 01/21/2022
Replaced evaporator fan.op test ok
We serviced a
KITCHENAID COOK TOP
Model KECC607BBL02
Near Lakewood, OH 44107
Gabriel P
Job Details: 01/21/2022
"Replace panel,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Euclid, OH 44132
Corina B
Job Details: 01/21/2022
Shaft is not moving. Will need a 2nd tech. ; schdld next appmnt for 1/27 THU AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near North Royalton, OH 44133
David R
Job Details: 01/21/2022
Replaced both damper and thermostat. Set temps to 1 for FZ and 4 for FF. Customer to monitor. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Angel
Job Details: 01/21/2022
Cc that unit is not rinsing clothes properly still wet at end of cycle. Ran diagnostics and had a F0E5 off balance load and F7E1 basket speed fault tested the speed sensor and its good ran a agitation and agitates fine but when i went to do a spin only the wash plate moves will need the hub replaced.; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Avon, OH 44011
Angel
Job Details: 01/21/2022
Replaced panel control and seal. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Broadview Heights, OH 44147
David R
Job Details: 01/21/2022
"Cc unit not cooling properly in FF, FZ is fine and ice bin builds up ice under. Normal temp in FZ and FF is 50*. Found ice build up on FF evap. Fan not circulating cold air through. ***2 job count.; ordrng 1 W10633627 (Fan) and 1 WPW10389152 (Fan support) and 1 W11551762 (Ice bin plate) and 1 WPW10277799 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ4
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc unit not heating, found open thermal fuse, replaced fuse using t/s wp3392519, ran normal cycle. Opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET9FHTXMQ03
Near Euclid, OH 44132
Corina B
Job Details: 01/21/2022
Cust does not need the gasket. Brought gasket back for return.
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44105
Marie V
Job Details: 01/21/2022
Replaced control and UI.ran auto test on diag. Op test ok.Brought core for return
We serviced a
GE RANGE
Model PGB915SET3SS
Near Cleveland, OH 44128
Marie V
Job Details: 01/21/2022
Replaced control and gas valve. Tested both. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/21/2022
Installed rack adjusters. Op test good.
We serviced a
JENN-AIR RANGE
Model JDS8850CDS02
Near University Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc unit front left burner burst at times and shuts off then reignites, turned on front left watch it for 10 mins when I was about to leave the burner went out with a loud burts, removed and reinstalled top, burners and screws, turned it on again and watched for another 10 mins everything seems to be working properly. Opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF
Near Kent, OH 44240
Brian M
Job Details: 01/21/2022
Cc he has another company coming out to replace evap fan and damper but they where telling him that he needs a sealed system repair I found no indication of needing a sealed system repair Unit is at operating temp 0 in freezer and 38 in fridge Unit is making ice And normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc unit not draining, verified that unit wont drain, tried gets into diagnostics and unit will get off on its own, check J10 connector to see if have ohms from pump. No ohms present, leaned unit back and found the light blue wire to the pump by the pump cover, spliced wire opt test ok."
We serviced a
GE DRYER
Model DBXR453EA1WW
Near Painesville, OH 44077
Joe O
Job Details: 01/21/2022
"Cc: not startingFound door switch open. Needs door switchCustomer does not want to repair at this time ; ordrng 1 WE4M415 (door switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Joe O
Job Details: 01/21/2022
"Cc: off balance/ walkingFound suspension rods worn. Needs suspension rodsCustomer does not want to repair at this time ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEB
Near Ashtabula, OH 44004
Dan H
Job Details: 01/21/2022
"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker ejected ice and filled, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 01/21/2022
"Use my bi pass and excellent pressure start to come out then when use customer filter a low pressure come out advise her to replace filter,opt test ok ; ordrng 1 WP12568001 (Filter lid)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mogadore, OH 44260
Brian M
Job Details: 01/21/2022
Cc unit not powering on Found unit getting power but not lights Needs control ; used 1 W11116592XXX (XXXNOREORDER*****CORE*CNTRL) from stock
We serviced a
MAYTAG WASHER
Model MVWB300WQ1
Near Parma, OH 44134
David R
Job Details: 01/21/2022
"Cc unit not spinning and getting UL code. Ran drain/spin, couple mins into cycle unit got UL code. Suspension rods are wearing down. Scraping noise, bearings wearing away and found dripping water through a little. Will need sensor, bearing kit and suspension kit. Gave estimate, customer paying SVC only, do not order parts.**3 job count; ordrng 1 W10247710 (Suspension rod kit) and 1 W10435302 (Bearing kit) and 1 WPW10178988 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44144
David R
Job Details: 01/21/2022
"Cc unit not draining or spin. Drain is working good. Not spinning or agitating. Basket is free and can move. Motor is humming, replaced actuator because it was moving, motor still just humming. Ordering control, motor, cap. ; ordrng 1 W11170317 (Control) and 1 W10890624 (Motor) and 1 W11428524 (Cap), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Highland Heights, OH 44143
Corina B
Job Details: 01/21/2022
Found the hinge and screws missing from the lid. Will need a new hinge and screws.; ordrng 1 WP8563965 (Hinge) and 4 W11404293 (Screws)s and 1 WP8572974 (Hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/21/2022
Installed ff evaporator cover assembly. Ff fan running and ff compartment cooling properly. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GBS0
Near Westlake, OH 44145
Angel
Job Details: 01/21/2022
Replaced wash pump tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Angel
Job Details: 01/21/2022
Verified new tub before installing and unit is dented on both sides on back reordering tub. Explained to customer to check part next time to verify its good before we come out. Office to reschedule.; ordrng 1 W11409866 (Tub)
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc light went out again, there is power from light transformer checked continuity on bulb found the bulb is not working unit will need a new bulb, ordering bulb; ordrng 2 WPW10440740 (lmp-basles)s"
We serviced a
FRIGIDAIRE DRYER
Model GLGR341AS1
Near Geneva, OH 44041
Dan H
Job Details: 01/21/2022
"Installed new bearing and belt, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Cleveland, OH 44105
Gabriel P
Job Details: 01/21/2022
Replace pump ass. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rootstown, OH 44272
Brian M
Job Details: 01/21/2022
Cc of noises Found noise to be normal operating noises Advised on running update through Maytag app OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/21/2022
"Cc unit not washing upper rack.Ran diagnostics, found code 6-6 for cold water entering. Ran diagnostics cycle, found very low water pressure from pump, barely spraying lower rack, no water entering upper rack. Unit need pump/motor assembly. Customer not repairing at this time, estimate only.; ordrng 1 WPW10671942 (Pump/motor assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Rocky River, OH 44116
Angel
Job Details: 01/21/2022
Replaced steam valve. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Willowick, OH 44095
Joe O
Job Details: 01/21/2022
Installed control. Ran auto test and calibration. Ran quick cycle. Op test ok
We serviced a
KENMORE DRYER
Model 110.6800201
Near Highland Heights, OH 44143
Corina B
Job Details: 01/21/2022
"CC that there is a squealing noise. Confirmed. Found the idler pulley, squealing. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/21/2022
"Cc right door dont stay close, found door closer loose fasten screws opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Gabriel P
Job Details: 01/21/2022
Replace both valve and filter housing and still no water coming out test water pressure and is excellent ordering resolver tank and line and filter ; schdld next appmnt for 1/26 WED !
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Marie V
Job Details: 01/21/2022
Replaced motor. Tested unit. Started heating . Op test ok
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Chesterland, OH 44026
Jason N
Job Details: 01/21/2022
Cc unit lights up but does not cycle Found unit will power up and start but interference by cabinet in left side will not allow door to close fully. Unit loose in cabinet space. Shifted unit and tightened mount screw. Cabinet interference gone. Unit started cycling when door closed. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near Bay Village, OH 44140
Angel
Job Details: 01/21/2022
Took apart refrigerator to replace evap cover with new one and when installing the new one noticed the harness on the new one was the wrong harness will need to reorder correct evaporator cover called BJ and explained to him the cover and control were ordered because of the service pointer confusion. Customer will just need the evap cover with thermistor and harness taking back parts for return and to refund money to customer for the control board.; ordrng 1 W11395635 (Evap cover)
We serviced a
GE REFRIGERATOR
Model CFCP1NIXCSS
Near Bay Village, OH 44140
Angel
Job Details: 01/21/2022
Cc that unit started working but than stopped again and now this morning started working again. Called BJ and explained to me that if the unit is working we will not be able to diagnose it to ask the customer to wait till it goes out again and call for service so we can catch it when its not working to try to diagnose it.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland Heights, OH 44112
Manny
Job Details: 01/21/2022
"Cc oven not heating and door handle falling off, found burned out igniter, replaced igniter with T/S #12400035, and reinstalled handle ran bake opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
Marie V
Job Details: 01/21/2022
"Replaced compressor and filter drier. Used lock ring on all connections. Filled up with r600, 68grams. Good frost pattern. Advice cust to allow 24 hours to reach normal temps.; used 1 Tjaf1200 (1/4od tube), 1 W10895750 (Fitting), 1 W10895713 (Fitting), 1 W10895716 (Fitting), and 1 L13000619 (Fitting) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 01/21/2022
Replace arm opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Williamsfield, OH 44093
Brian M
Job Details: 01/21/2022
Cc of noise when washing Found oil under machine gearcase loud Need gearcase and lower components Agitator will not come out ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10919191 (washplate) and 1 W10836692 (agitator)
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH20F3QWC
Near North Ridgeville, OH 44039
David R
Job Details: 01/21/2022
"Cc unit not turning on. Found temp control not sending power down to compressor. Bypassed temp control, 120 going down and turning on comp. Ordering temp control, ; ordrng 1 5304513033 (Temp control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Dan H
Job Details: 01/21/2022
"Customer complaint of noise, fans are running, compressor is running, no noise from air damper, no unusual noises heard, found a small amount of ice build up on freezer evaporator probably from door being left open, removed, unit is operating as designed"
We serviced a
KENMORE REFRIGERATOR
Model 2536008941
Near Painesville, OH 44077
Dan H
Job Details: 01/21/2022
"Cleared evaporator , installed new control and door handle mount, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Perry, OH 44081
Corina B
Job Details: 01/21/2022
"Replaced the filter head. Water started to flow. Checked the ice maker, filled. Tested the water again and it stopped. Will need a new valve, control and ice maker. Office to reschedule ; ordrng 1 W10873098 (Valve) and 1 W11389713 (Control) and 1 W11225853 (Ui) and 1 W10898228 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Gates Mills, OH 44040
Joe O
Job Details: 01/21/2022
"Cc: noise, vibration/off balanceFound no stored error codes. Ran quick test cycle. Ran drain and spin. No abnormal noises. Unit functioning as designed. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRU1777DS0
Near Thompson, OH 44086
Joe O
Job Details: 01/21/2022
"Cc: not coolingFound temps at 50 degrees. Found ball of ice on cap tube. Needs compressor, evaporator, heat exchanger, and drierCustomer does not want to repair at this time; ordrng 1 5304507767 (compressor kit) and 1 297414901 (Evaporator) and 1 297217900 (heat exchanger) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQ1
Near Chardon, OH 44024
Jason N
Job Details: 01/21/2022
"Cc unit oven not heating Ran bake test, tested power from control board, good power in to ignitor at 117v. Ignitor not glowing. Unit needs bake ignitor. Replaced using truck stock kit. Reran bake test. Ignitor glowing and flame ignited. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36MHS01
Near Gates Mills, OH 44040
Jason N
Job Details: 01/21/2022
"Cc unit not cooling Found both sections at room temperature. Compressor is running. Ran and draw on compressor, pulling .5A, no heat on condenser coils. Unit has refrigerant leak, will need sealed system repair. Evaporator and heat exchanger NLA for this unit. Customer stated he is going to try to find the parts and may have us come out to install them, told him we can do it but can not guarantee repair."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Mentor, OH 44060
Corina B
Job Details: 01/21/2022
"CC that the unit is not draining. Tested drain pump, running properly. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near East Cleveland, OH 44112
Manny
Job Details: 01/21/2022
"Cc unit just flash error code and beeps. Unit is flashing error code f8e4 for overflow switch fault, found overflow switch completely frozen and really cold air draft coming from under the dishwasher, defrosted switch and reinstalled ran diagnostics cycle unit will not fill water line and water valve are frozen solid. Advise customer to insulate the cabinet to avoid the lines from freezing. Cant test unit since it wont fill, if customer still having issues after they insulated they will call us to take another look."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS3
Near Cleveland, OH 44135
Marie V
Job Details: 01/21/2022
"Replaced control , and tested unit with a cub with water. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Strongsville, OH 44136
Gabriel P
Job Details: 01/21/2022
"Found timer not advancing on auto sensor and timer ordering timer ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model VAW3584GW1
Near Andover, OH 44003
Brian M
Job Details: 01/21/2022
Cc unit not washing Found cold water to have low flow Shut off valve is broken had to shut off main water Cleaned filter on back of valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
David R
Job Details: 01/21/2022
"Replaced evap harness. Changing temps to 40 in FF and 2 in FZ, also changed diagnostics settings defrost to automatic 8 hrs. Advised to not block damper air from circulating properly. Give 24 hours for unit to adjust temps. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Joe O
Job Details: 01/21/2022
Cc: not workingFound error code f7e1(basket speed fault). Found unit is sensing basket speed. Ran auto test and calibration. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mentor, OH 44060
Corina B
Job Details: 01/21/2022
"Delivery comp broke the screw in the door and cut waterlines. Drilled out the screw, broke again. Called t/l unit is non repairable out of warranty."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW
Near Avon Lake, OH 44012
Angel
Job Details: 01/21/2022
Cc that unit will not lock. Tried to start unit and it would not lock replaced latch with new one ran calibration unit locking and functioning as designed. Opt test ok.
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Madison, OH 44057
Joe O
Job Details: 01/20/2022
"Cc: leakingRan test cycle. Found unit leaking from underneath unit. Pulled panel. Found uni5 leaking from dispenser. Needs dispenser drawer; ordrng 1 WH42X29542 (Dispenser drawer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Lorain, OH 44053
Angel
Job Details: 01/20/2022
Cc that unit is making a clicking sound. Verified and the clicking sound there hearing is the rotor when its going back and forth on the agitation sound is normal. Also customer stated that when they pored the bleach in the bleach dispenser it went all over the floor took apart top and found the tub ring was backwards fixed issue. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7AB01
Near Lorain, OH 44053
Angel
Job Details: 01/20/2022
Replaced glass door. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/20/2022
"Cc unit still not making iceRan diagnostics ice maker test 57 , ice maker function passed. Ran fill test 45, ice maker filled with water. Checked for codes, no codes for ice maker, reading e0. Ran test 15, ice bin level, reading ice bin empty, good. Ran test 36 ice box fan, found ice box fan not full speed, pulsing. Ice box thermistor may not be satisfied with fan not working properly ; ordrng 1 W10846539 (Ice box fan)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby Hills, OH 44092
Jason N
Job Details: 01/20/2022
Installed auger motor. Tested ice dispense. Dispense operation good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Kipton, OH 44049
David R
Job Details: 01/20/2022
"Replaced drain pump. Ran diagnostics, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SVAXVB00
Near Strongsville, OH 44136
David R
Job Details: 01/20/2022
"Cc unit will stay in defrost mode longer than it should and start thawing food, dispenser not working. Went through diagnostics, control sending 120 and turning on heater. Components on harness check good. Would replace control and evap harness at same time. Found door harness is broken. Door W10173587 is unavailable, discontinued. Customer will pay SVC and call his home warranty.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Brian M
Job Details: 01/20/2022
Cc unit not heating Found igniter glowing but not igniting Possibly a coil issue or thermostats ; ordrng 1 WP3391912 (thermostat) and 1 8573713 (thermal cut off) and 1 W10693363 (fuse-thrml) and 1 279834 (2 coil gas valve set) and 1 686590 (sub 279311)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Brian M
Job Details: 01/20/2022
Went to pull out ice bin and it was full of ice Customer does not want to replace it
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KOCE507ESS11
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/20/2022
Cc door switch not always functioning Replaced door switch OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/20/2022
Cc of leak Found leak coming from actuator Needs sump assembly ; ordrng 1 WPW10455261 (pump&motor)
We serviced a
MAYTAG DISHWASHER
Model MDB4409PAW0
Near Geneva, OH 44041
Dan H
Job Details: 01/20/2022
"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks and started normal wash cycle, glasses did not fill, filter is not clogged, unit needs new sump assembly , customer does not want repair at this time ; ordrng 1 W10806701 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/20/2022
Found good frost pattern but fan not running check voltage to fan 12 vdc is good ordering fan ; ordrng 1 W11224591 (Fan motor) and 1 W10871842 (Grill) and 1 WPW10479155 (Damper) and 1 W10846539 (Ice fan)
We serviced a
FRIGIDAIRE RANGE
Model PLES399ECH
Near Strongsville, OH 44149
Gabriel P
Job Details: 01/20/2022
"Replace control knob,opt test ok"
We serviced a
JENN-AIR WALL OVEN
Model WW30430W
Near Solon, OH 44139
Manny
Job Details: 01/20/2022
"Replaced ordered parts, ran bake on both cavities, opt test ok. Took core for return."