Service History 165 - Fred's Appliance

We serviced a

GE DRYER

Model DHDVH52GF0WW

Near Solon, OH 44139

Brian M

Job Details: 01/24/2022

"Cc of Noise Found front bearing noise needs slides Advised on belt and pulley replacement as well ; ordrng 1 WE12M29 (belt drive) and 1 WE12X83 (pulley idler) and 2 WE1M1067 (slide bearing)s and 2 WE1M504 (slide drum (wht))s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, OH 44136

David R

Job Details: 01/21/2022

"Gave estimate for repair for drain pump and lid latch. Customer calling whirlpool. ; ordrng 1 W11396717 (Drain pump) and 1 W11394572 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near Lyndhurst, OH 44124

Jason N

Job Details: 01/21/2022

Installed trim vent. Appearance test good.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM00

Near Lorain, OH 44052

Angel

Job Details: 01/21/2022

Cc that unit is not making ice. Verified and found the seal on the door completely off reinstalled for her and when i checked the icemaker found that it stopped mid cycle tried cycling but would not cycle. Removed icemaker and found ice blocking the shaft that spins got some hot water and cleared out everything reinstalled icemaker tested it to cycle it cycled and filled with water as it should. Opt test ok.

We serviced a

FRIGIDAIRE RANGE

Model GLEFM397DSA

Near Jefferson, OH 44047

Joe O

Job Details: 01/21/2022

"Cc: runaway temp, door not closing properlyCustomer stated unit is over heating. Stated they used oven thermometer to test temperature and unit was well over 500 degrees set at 350. Found hinges worn. Ohmed out temp probe(1081 ohms). Ran test bake to 350. Unit preheated, signaled it was at temp. Element continued to stay on. Needs clock, overlay, oven probe and hinges.Clock shows discontinued; ordrng 1 316418704 (clock timer(discontinued)) and 1 316419701 (control overlay) and 1 316490001 (probe) and 1 5304445529 (hinge kit)"

We serviced a

GE MICROWAVE

Model JVM1790SK01

Near Burton, OH 44021

Brian M

Job Details: 01/21/2022

Cc microwave not working Plugged microwave in ran several heat test OP Test Ok

We serviced a

MAYTAG WASHER

Model MHWE251YG00

Near Chesterland, OH 44026

Brian M

Job Details: 01/21/2022

Cc unit not draining or spinning Found unit to be stuck in cycle Was able to drain abs spin Ran diagnostics found error for drain Ran auto test could not duplicate issue Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA02

Near Gates Mills, OH 44040

Brian M

Job Details: 01/21/2022

Installed trim bracket OP Test Ok

We serviced a

AMANA MICROWAVE

Model AMV2307PFS

Near Madison, OH 44057

Dan H

Job Details: 01/21/2022

"Customer complaint that led light that customer installed will not shut off, confirmed, found a constant 120vac to bulb no matter what switch is set to, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11544456 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bedford Heights, OH 44146

Brian M

Job Details: 01/21/2022

Cc unit not spinning out Found error for over loads and out of balance Advised on Load size.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW3

Near Willoughby Hills, OH 44094

Corina B

Job Details: 01/21/2022

CC that the unit is not draining. Confirmed. Found a piece of glass in pump. Opt test ok

We serviced a

KITCHENAID ICE MAKER

Model KUIC15NLTS0

Near Willoughby Hills, OH 44094

Corina B

Job Details: 01/21/2022

Replaced the recirculating pump. Optest ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Cleveland, OH 44106

Jason N

Job Details: 01/21/2022

"Installed gas valve and orifice. Burner op test good, good flame high to simmer. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44120

Manny

Job Details: 01/21/2022

"Wpl sent 2 doors one was damaged on shipping, the other had a nick on the top, customer gave me the ok to install the door with the nick on it, unit will need a badge customer will install.; ordrng 1 W11178521 (nameplate)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Strongsville, OH 44136

David R

Job Details: 01/21/2022

Replaced main control. Ran oven bake 350. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Madison, OH 44057

Joe O

Job Details: 01/21/2022

"Cc: continuously fillingCustomer had vaster shut off to unit. Found error code f0e3(overload). Ran diagnostics test cycle. Unit filling, washing, draining and spinning. Ran quick wash. Unit filling to proper levels. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Conneaut, OH 44030

Dan H

Job Details: 01/21/2022

"Customer complaint of over temperature alarm, temperature at 62 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator , system has a leak in evaporator, unit needs new evaporator and filter drier, customer does not want repair at this time ; ordrng 1 W10858281 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBB01

Near Shaker Heights, OH 44120

Manny

Job Details: 01/21/2022

"Cc that right door wont close all the way and the left door pops the right one open, lubricated mullion receiver and mullion noticed right gasket ripped, unit need a door gasket,; ordrng 1 W11368721 (Gasket FIP), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MAV5758EWW

Near Madison, OH 44057

Joe O

Job Details: 01/21/2022

Cc: leakingRan test cycle. Could not duplicate leak. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Painesville, OH 44077

Joe O

Job Details: 01/21/2022

Cc: buzzing when compressor startsRan compressor/condenser fan test multiple times. No abnormal noises heard. Op test okCustomer showed pop

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Ravenna, OH 44266

Brian M

Job Details: 01/21/2022

Cc of unit not washing Found tub hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QFOB

Near Willowick, OH 44095

Corina B

Job Details: 01/21/2022

"CC that the unit would start but no water and would flash. Started a cycle several times, filled and the dispenser opened. Working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rocky River, OH 44116

Marie V

Job Details: 01/21/2022

"Called tech line they told me to cut the cap tube at the evaporator and blow nitrogen, it comes out of the evaporator, evaporator is not restricted is the cap tube. Called tech line again spoke with Joel explain the what happened when cut the cap tube at the evap, he said that unit is not reparable. Left file number for cust."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Bay Village, OH 44140

Gabriel P

Job Details: 01/21/2022

"Found unit leaking on left corner check leveling good also check both seal is good found arm creating wave gave estimate customer will call whirlpool for coverage ; ordrng 1 W10860176 (Arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Cleveland, OH 44128

Marie V

Job Details: 01/21/2022

Replaced evaporator fan.op test ok

We serviced a

KITCHENAID COOK TOP

Model KECC607BBL02

Near Lakewood, OH 44107

Gabriel P

Job Details: 01/21/2022

"Replace panel,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Euclid, OH 44132

Corina B

Job Details: 01/21/2022

Shaft is not moving. Will need a 2nd tech. ; schdld next appmnt for 1/27 THU AM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near North Royalton, OH 44133

David R

Job Details: 01/21/2022

Replaced both damper and thermostat. Set temps to 1 for FZ and 4 for FF. Customer to monitor. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon, OH 44011

Angel

Job Details: 01/21/2022

Cc that unit is not rinsing clothes properly still wet at end of cycle. Ran diagnostics and had a F0E5 off balance load and F7E1 basket speed fault tested the speed sensor and its good ran a agitation and agitates fine but when i went to do a spin only the wash plate moves will need the hub replaced.; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKW0

Near Avon, OH 44011

Angel

Job Details: 01/21/2022

Replaced panel control and seal. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Broadview Heights, OH 44147

David R

Job Details: 01/21/2022

"Cc unit not cooling properly in FF, FZ is fine and ice bin builds up ice under. Normal temp in FZ and FF is 50*. Found ice build up on FF evap. Fan not circulating cold air through. ***2 job count.; ordrng 1 W10633627 (Fan) and 1 WPW10389152 (Fan support) and 1 W11551762 (Ice bin plate) and 1 WPW10277799 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/21/2022

"Cc unit not heating, found open thermal fuse, replaced fuse using t/s wp3392519, ran normal cycle. Opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET9FHTXMQ03

Near Euclid, OH 44132

Corina B

Job Details: 01/21/2022

Cust does not need the gasket. Brought gasket back for return.

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Cleveland, OH 44105

Marie V

Job Details: 01/21/2022

Replaced control and UI.ran auto test on diag. Op test ok.Brought core for return

We serviced a

GE RANGE

Model PGB915SET3SS

Near Cleveland, OH 44128

Marie V

Job Details: 01/21/2022

Replaced control and gas valve. Tested both. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/21/2022

Installed rack adjusters. Op test good.

We serviced a

JENN-AIR RANGE

Model JDS8850CDS02

Near University Heights, OH 44118

Manny

Job Details: 01/21/2022

"Cc unit front left burner burst at times and shuts off then reignites, turned on front left watch it for 10 mins when I was about to leave the burner went out with a loud burts, removed and reinstalled top, burners and screws, turned it on again and watched for another 10 mins everything seems to be working properly. Opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2355PF

Near Kent, OH 44240

Brian M

Job Details: 01/21/2022

Cc he has another company coming out to replace evap fan and damper but they where telling him that he needs a sealed system repair I found no indication of needing a sealed system repair Unit is at operating temp 0 in freezer and 38 in fridge Unit is making ice And normal frost pattern OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/21/2022

"Cc unit not draining, verified that unit wont drain, tried gets into diagnostics and unit will get off on its own, check J10 connector to see if have ohms from pump. No ohms present, leaned unit back and found the light blue wire to the pump by the pump cover, spliced wire opt test ok."

We serviced a

GE DRYER

Model DBXR453EA1WW

Near Painesville, OH 44077

Joe O

Job Details: 01/21/2022

"Cc: not startingFound door switch open. Needs door switchCustomer does not want to repair at this time ; ordrng 1 WE4M415 (door switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Mentor, OH 44060

Joe O

Job Details: 01/21/2022

"Cc: off balance/ walkingFound suspension rods worn. Needs suspension rodsCustomer does not want to repair at this time ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2557HEB

Near Ashtabula, OH 44004

Dan H

Job Details: 01/21/2022

"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker ejected ice and filled, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Shaker Heights, OH 44120

Gabriel P

Job Details: 01/21/2022

"Use my bi pass and excellent pressure start to come out then when use customer filter a low pressure come out advise her to replace filter,opt test ok ; ordrng 1 WP12568001 (Filter lid)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mogadore, OH 44260

Brian M

Job Details: 01/21/2022

Cc unit not powering on Found unit getting power but not lights Needs control ; used 1 W11116592XXX (XXXNOREORDER*****CORE*CNTRL) from stock

We serviced a

MAYTAG WASHER

Model MVWB300WQ1

Near Parma, OH 44134

David R

Job Details: 01/21/2022

"Cc unit not spinning and getting UL code. Ran drain/spin, couple mins into cycle unit got UL code. Suspension rods are wearing down. Scraping noise, bearings wearing away and found dripping water through a little. Will need sensor, bearing kit and suspension kit. Gave estimate, customer paying SVC only, do not order parts.**3 job count; ordrng 1 W10247710 (Suspension rod kit) and 1 W10435302 (Bearing kit) and 1 WPW10178988 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Cleveland, OH 44144

David R

Job Details: 01/21/2022

"Cc unit not draining or spin. Drain is working good. Not spinning or agitating. Basket is free and can move. Motor is humming, replaced actuator because it was moving, motor still just humming. Ordering control, motor, cap. ; ordrng 1 W11170317 (Control) and 1 W10890624 (Motor) and 1 W11428524 (Cap), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Highland Heights, OH 44143

Corina B

Job Details: 01/21/2022

Found the hinge and screws missing from the lid. Will need a new hinge and screws.; ordrng 1 WP8563965 (Hinge) and 4 W11404293 (Screws)s and 1 WP8572974 (Hinge)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Chagrin Falls, OH 44022

Jason N

Job Details: 01/21/2022

Installed ff evaporator cover assembly. Ff fan running and ff compartment cooling properly. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GBS0

Near Westlake, OH 44145

Angel

Job Details: 01/21/2022

Replaced wash pump tested unit. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

Angel

Job Details: 01/21/2022

Verified new tub before installing and unit is dented on both sides on back reordering tub. Explained to customer to check part next time to verify its good before we come out. Office to reschedule.; ordrng 1 W11409866 (Tub)

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/21/2022

"Cc light went out again, there is power from light transformer checked continuity on bulb found the bulb is not working unit will need a new bulb, ordering bulb; ordrng 2 WPW10440740 (lmp-basles)s"

We serviced a

FRIGIDAIRE DRYER

Model GLGR341AS1

Near Geneva, OH 44041

Dan H

Job Details: 01/21/2022

"Installed new bearing and belt, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHN0

Near Cleveland, OH 44105

Gabriel P

Job Details: 01/21/2022

Replace pump ass. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rootstown, OH 44272

Brian M

Job Details: 01/21/2022

Cc of noises Found noise to be normal operating noises Advised on running update through Maytag app OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 01/21/2022

"Cc unit not washing upper rack.Ran diagnostics, found code 6-6 for cold water entering. Ran diagnostics cycle, found very low water pressure from pump, barely spraying lower rack, no water entering upper rack. Unit need pump/motor assembly. Customer not repairing at this time, estimate only.; ordrng 1 WPW10671942 (Pump/motor assembly)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Rocky River, OH 44116

Angel

Job Details: 01/21/2022

Replaced steam valve. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Willowick, OH 44095

Joe O

Job Details: 01/21/2022

Installed control. Ran auto test and calibration. Ran quick cycle. Op test ok

We serviced a

KENMORE DRYER

Model 110.6800201

Near Highland Heights, OH 44143

Corina B

Job Details: 01/21/2022

"CC that there is a squealing noise. Confirmed. Found the idler pulley, squealing. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/21/2022

"Cc right door dont stay close, found door closer loose fasten screws opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Brooklyn, OH 44144

Gabriel P

Job Details: 01/21/2022

Replace both valve and filter housing and still no water coming out test water pressure and is excellent ordering resolver tank and line and filter ; schdld next appmnt for 1/26 WED !

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

Marie V

Job Details: 01/21/2022

Replaced motor. Tested unit. Started heating . Op test ok

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Chesterland, OH 44026

Jason N

Job Details: 01/21/2022

Cc unit lights up but does not cycle Found unit will power up and start but interference by cabinet in left side will not allow door to close fully. Unit loose in cabinet space. Shifted unit and tightened mount screw. Cabinet interference gone. Unit started cycling when door closed. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS02

Near Bay Village, OH 44140

Angel

Job Details: 01/21/2022

Took apart refrigerator to replace evap cover with new one and when installing the new one noticed the harness on the new one was the wrong harness will need to reorder correct evaporator cover called BJ and explained to him the cover and control were ordered because of the service pointer confusion. Customer will just need the evap cover with thermistor and harness taking back parts for return and to refund money to customer for the control board.; ordrng 1 W11395635 (Evap cover)

We serviced a

GE REFRIGERATOR

Model CFCP1NIXCSS

Near Bay Village, OH 44140

Angel

Job Details: 01/21/2022

Cc that unit started working but than stopped again and now this morning started working again. Called BJ and explained to me that if the unit is working we will not be able to diagnose it to ask the customer to wait till it goes out again and call for service so we can catch it when its not working to try to diagnose it.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland Heights, OH 44112

Manny

Job Details: 01/21/2022

"Cc oven not heating and door handle falling off, found burned out igniter, replaced igniter with T/S #12400035, and reinstalled handle ran bake opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Maple Heights, OH 44137

Marie V

Job Details: 01/21/2022

"Replaced compressor and filter drier. Used lock ring on all connections. Filled up with r600, 68grams. Good frost pattern. Advice cust to allow 24 hours to reach normal temps.; used 1 Tjaf1200 (1/4od tube), 1 W10895750 (Fitting), 1 W10895713 (Fitting), 1 W10895716 (Fitting), and 1 L13000619 (Fitting) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 01/21/2022

Replace arm opt test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Williamsfield, OH 44093

Brian M

Job Details: 01/21/2022

Cc of noise when washing Found oil under machine gearcase loud Need gearcase and lower components Agitator will not come out ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10919191 (washplate) and 1 W10836692 (agitator)

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH20F3QWC

Near North Ridgeville, OH 44039

David R

Job Details: 01/21/2022

"Cc unit not turning on. Found temp control not sending power down to compressor. Bypassed temp control, 120 going down and turning on comp. Ordering temp control, ; ordrng 1 5304513033 (Temp control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Painesville, OH 44077

Dan H

Job Details: 01/21/2022

"Customer complaint of noise, fans are running, compressor is running, no noise from air damper, no unusual noises heard, found a small amount of ice build up on freezer evaporator probably from door being left open, removed, unit is operating as designed"

We serviced a

KENMORE REFRIGERATOR

Model 2536008941

Near Painesville, OH 44077

Dan H

Job Details: 01/21/2022

"Cleared evaporator , installed new control and door handle mount, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Perry, OH 44081

Corina B

Job Details: 01/21/2022

"Replaced the filter head. Water started to flow. Checked the ice maker, filled. Tested the water again and it stopped. Will need a new valve, control and ice maker. Office to reschedule ; ordrng 1 W10873098 (Valve) and 1 W11389713 (Control) and 1 W11225853 (Ui) and 1 W10898228 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Gates Mills, OH 44040

Joe O

Job Details: 01/21/2022

"Cc: noise, vibration/off balanceFound no stored error codes. Ran quick test cycle. Ran drain and spin. No abnormal noises. Unit functioning as designed. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLRU1777DS0

Near Thompson, OH 44086

Joe O

Job Details: 01/21/2022

"Cc: not coolingFound temps at 50 degrees. Found ball of ice on cap tube. Needs compressor, evaporator, heat exchanger, and drierCustomer does not want to repair at this time; ordrng 1 5304507767 (compressor kit) and 1 297414901 (Evaporator) and 1 297217900 (heat exchanger) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG114SWQ1

Near Chardon, OH 44024

Jason N

Job Details: 01/21/2022

"Cc unit oven not heating Ran bake test, tested power from control board, good power in to ignitor at 117v. Ignitor not glowing. Unit needs bake ignitor. Replaced using truck stock kit. Reran bake test. Ignitor glowing and flame ignited. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBLC36MHS01

Near Gates Mills, OH 44040

Jason N

Job Details: 01/21/2022

"Cc unit not cooling Found both sections at room temperature. Compressor is running. Ran and draw on compressor, pulling .5A, no heat on condenser coils. Unit has refrigerant leak, will need sealed system repair. Evaporator and heat exchanger NLA for this unit. Customer stated he is going to try to find the parts and may have us come out to install them, told him we can do it but can not guarantee repair."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Mentor, OH 44060

Corina B

Job Details: 01/21/2022

"CC that the unit is not draining. Tested drain pump, running properly. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near East Cleveland, OH 44112

Manny

Job Details: 01/21/2022

"Cc unit just flash error code and beeps. Unit is flashing error code f8e4 for overflow switch fault, found overflow switch completely frozen and really cold air draft coming from under the dishwasher, defrosted switch and reinstalled ran diagnostics cycle unit will not fill water line and water valve are frozen solid. Advise customer to insulate the cabinet to avoid the lines from freezing. Cant test unit since it wont fill, if customer still having issues after they insulated they will call us to take another look."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS3

Near Cleveland, OH 44135

Marie V

Job Details: 01/21/2022

"Replaced control , and tested unit with a cub with water. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Strongsville, OH 44136

Gabriel P

Job Details: 01/21/2022

"Found timer not advancing on auto sensor and timer ordering timer ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1

Near Andover, OH 44003

Brian M

Job Details: 01/21/2022

Cc unit not washing Found cold water to have low flow Shut off valve is broken had to shut off main water Cleaned filter on back of valve Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Elyria, OH 44035

David R

Job Details: 01/21/2022

"Replaced evap harness. Changing temps to 40 in FF and 2 in FZ, also changed diagnostics settings defrost to automatic 8 hrs. Advised to not block damper air from circulating properly. Give 24 hours for unit to adjust temps. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneva, OH 44041

Joe O

Job Details: 01/21/2022

Cc: not workingFound error code f7e1(basket speed fault). Found unit is sensing basket speed. Ran auto test and calibration. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, OH 44060

Corina B

Job Details: 01/21/2022

"Delivery comp broke the screw in the door and cut waterlines. Drilled out the screw, broke again. Called t/l unit is non repairable out of warranty."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW

Near Avon Lake, OH 44012

Angel

Job Details: 01/21/2022

Cc that unit will not lock. Tried to start unit and it would not lock replaced latch with new one ran calibration unit locking and functioning as designed. Opt test ok.

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Madison, OH 44057

Joe O

Job Details: 01/20/2022

"Cc: leakingRan test cycle. Found unit leaking from underneath unit. Pulled panel. Found uni5 leaking from dispenser. Needs dispenser drawer; ordrng 1 WH42X29542 (Dispenser drawer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Lorain, OH 44053

Angel

Job Details: 01/20/2022

Cc that unit is making a clicking sound. Verified and the clicking sound there hearing is the rotor when its going back and forth on the agitation sound is normal. Also customer stated that when they pored the bleach in the bleach dispenser it went all over the floor took apart top and found the tub ring was backwards fixed issue. Opt test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7AB01

Near Lorain, OH 44053

Angel

Job Details: 01/20/2022

Replaced glass door. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, OH 44143

Jason N

Job Details: 01/20/2022

"Cc unit still not making iceRan diagnostics ice maker test 57 , ice maker function passed. Ran fill test 45, ice maker filled with water. Checked for codes, no codes for ice maker, reading e0. Ran test 15, ice bin level, reading ice bin empty, good. Ran test 36 ice box fan, found ice box fan not full speed, pulsing. Ice box thermistor may not be satisfied with fan not working properly ; ordrng 1 W10846539 (Ice box fan)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby Hills, OH 44092

Jason N

Job Details: 01/20/2022

Installed auger motor. Tested ice dispense. Dispense operation good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Kipton, OH 44049

David R

Job Details: 01/20/2022

"Replaced drain pump. Ran diagnostics, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SVAXVB00

Near Strongsville, OH 44136

David R

Job Details: 01/20/2022

"Cc unit will stay in defrost mode longer than it should and start thawing food, dispenser not working. Went through diagnostics, control sending 120 and turning on heater. Components on harness check good. Would replace control and evap harness at same time. Found door harness is broken. Door W10173587 is unavailable, discontinued. Customer will pay SVC and call his home warranty.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC1

Near Geneva, OH 44041

Brian M

Job Details: 01/20/2022

Cc unit not heating Found igniter glowing but not igniting Possibly a coil issue or thermostats ; ordrng 1 WP3391912 (thermostat) and 1 8573713 (thermal cut off) and 1 W10693363 (fuse-thrml) and 1 279834 (2 coil gas valve set) and 1 686590 (sub 279311)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Mentor, OH 44060

Brian M

Job Details: 01/20/2022

Went to pull out ice bin and it was full of ice Customer does not want to replace it

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KOCE507ESS11

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/20/2022

Cc door switch not always functioning Replaced door switch OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/20/2022

Cc of leak Found leak coming from actuator Needs sump assembly ; ordrng 1 WPW10455261 (pump&motor)

We serviced a

MAYTAG DISHWASHER

Model MDB4409PAW0

Near Geneva, OH 44041

Dan H

Job Details: 01/20/2022

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks and started normal wash cycle, glasses did not fill, filter is not clogged, unit needs new sump assembly , customer does not want repair at this time ; ordrng 1 W10806701 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/20/2022

Found good frost pattern but fan not running check voltage to fan 12 vdc is good ordering fan ; ordrng 1 W11224591 (Fan motor) and 1 W10871842 (Grill) and 1 WPW10479155 (Damper) and 1 W10846539 (Ice fan)

We serviced a

FRIGIDAIRE RANGE

Model PLES399ECH

Near Strongsville, OH 44149

Gabriel P

Job Details: 01/20/2022

"Replace control knob,opt test ok"

We serviced a

JENN-AIR WALL OVEN

Model WW30430W

Near Solon, OH 44139

Manny

Job Details: 01/20/2022

"Replaced ordered parts, ran bake on both cavities, opt test ok. Took core for return."