Near Broadview Heights, OH 44147
David R
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced parts. Optic is not solid red. Icemaker called for water. Op test ok
Near Mentor, OH 44060
Jason N
Job Details: 05/21/2020
RANGE WHIRLPOOL WFG975H0HZ0 "Cc unit burners turn on too easy when bumpedChecked unit burner knobs, functions is normal, cannot turn knobs unless pushed in, locks are working correctly. Advised accidental bump turn on can exist on any typical gas range with burner knobs facing out.
Near Cleveland, OH 44108
Joe O
Job Details: 05/21/2020
WASHER AMANA NTW4516FW3 "Cc: not going to wash cycleFound drain hose sitting on the floor. Advised customer the drain needs to be 36 in, roughly the height of the washer. Ran auto test and calibration. Op test ok"
Near Broadview Heights, OH 44147
David R
Job Details: 05/21/2020
WASHER KENMORE 110.429222 "Cc unit not doing anything. Buttons and lights will come on. When trying to press and hold start, unit will not go into cycle. Not locking, could not find exact tech sheet or any on unit, used “MHWE300VW11”. Went through tech sheet, checks pins on door l
Near Aurora, OH 44202
Brian M
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Installed led modules OP Test Ok
Near Cleveland, OH 44103
Joe O
Job Details: 05/21/2020
WASHER MAYTAG LSE7806ACE Installed water valve. Ran test cycle. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 05/21/2020
WASHER MAYTAG MVWX655DW1 "CC that the motor starts on. Found the drain pump is staying on. Held the start button in unit it turned off. Ran diag F7E5 – SHIFTER FAULT, ran a manual spin and agitate. Ran a calibration. Started a rinse and spin with towels. Optest ok. Cust is trying
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW5540SQ0 "Cc unit not spinning out and noise.Customer states on last load, unit didn’t spin out, and there was debris on bottom of tub. Found tub rusted out and separated. Unit needs tub. ; ordrng 1 W10389328 (basket & bal ring21634) and 1 WP21366 (nut-spaner446)
Near University Heights, OH 44118
Jason N
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL GARF06XXMG00 "Cc unit not running, not coolingChecked power in to unit, good at 124v. Compressor not running, checked voltage to ptc relay, good at 122v. Unit needs ptc start relay. Parts are nla."
Near Aurora, OH 44202
Brian M
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW8000DW2 Cc of lf error Found hot water not entering and cold was leaking Replaced water valve Ran test cycle and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
Near Cleveland, OH 44103
Joe O
Job Details: 05/21/2020
DRYER ROPER RED4516FW0 Cc: long dry timesFound vent blocked with lint. Ran unit disconnected. Unit cycling heat. Advised customer to have venting cleaned. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type
Near Cleveland, OH 44111
Corey L.
Job Details: 05/21/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not spinning out, found drain hose installed too low advised hose must be installed at least 39” from the ground, found piece of plastic that did not look like it came from the unit in belt shroud and knocked belt off pulley, re
Near Cleveland, OH 44111
Corey L.
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint of a loud noise, confirmed found ff evap frozen solid, unable to remove foam cover without damaging, thermistor checks passed from control, ordering controls and thermistor to be safe, crisper drawer was frozen to evap from ice build u
Near Euclid, OH 44123
Jeff M
Job Details: 05/21/2020
WASHER MAYTAG MVWC565FW Installed new part unit tested good
Near Willoughby, OH 44094
Jeff M
Job Details: 05/21/2020
WASHER MAYTAG MVWB850YG0 "Bearing have failed needs replaced. The unit is over seven years old there’s a good chance that tub might not come out easily. ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING) from stock"
Near Walton Hills, OH 44146
Dan H
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that unit is not making ice, ran ice maker error codes found e5(ice maker thermistor is bad) error, unit needs new ice maker ; ordrng 1 W11294907 (icemaker)"
Near Walton Hills, OH 44146
Dan H
Job Details: 05/21/2020
DRYER ROPER RED4516FW0 "Customer complaint of no heat and timer is not working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Concord Township, OH 44077
Jeff M
Job Details: 05/21/2020
DISHWASHER KITCHENAID KDTE234GPS0 I remove some material from the plug to allow it to sit all the way inside the cabinet. The mounting screw was preventing the plug to fit flush on the dishwasher cabinet
Near University Heights, OH 44118
Dan H
Job Details: 05/21/2020
WALL OVEN KITCHENAID KEBS207SSS04 "Customer complaint that upper oven is not working and of chirping sound, chirping sound is coming from cooling fan, unit needs new cooling fan, upper element is not heating, found thermal fuse open, unit needs new thermal fuse; ordrng 1 WP8303972 (blo
Near Aurora, OH 44202
Brian M
Job Details: 05/21/2020
RANGE FRIGIDAIRE LGEF3045KFK "Cc of no stop beeping and error of f11 Found unit to have a none stop beep of f11 error Followed tech sheet Tech sheet advises to replace main control board Est only ; ordrng 1 5304495520 (kit) and 1 316419821 (overlay), used 1 SHIPPING (shipping and han
Near North Olmsted, OH 44070
Corina B
Job Details: 05/21/2020
REFRIGERATOR MAYTAG MFI2568AES "CC that the door flap to the ice. Will need a main control. Cust can install the part. Cust does know there could be a core and knows what to do to return the control. ; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44135
Corina B
Job Details: 05/21/2020
RANGE WHIRLPOOL WFE505W0JZ0 CC that the oven control is blank. Found the black wire to the terminal block it’s burnt. Replaced the wires and terminal block. Brought control back for return. Heated oven to 350*. Optest ok.; used 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock
Near Strongsville, OH 44149
Corey L.
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Customer complaint water in deli drawer again and frz is not cooling well and sounds like a jet taking off sometimes, compressor is very loud, confirmed temps were 47 ff and 38 frz, found ball of ice on top right frz evap, neither evap had frost pattern,
Near Broadview Heights, OH 44147
David R
Job Details: 05/21/2020
WASHER MAYTAG MHW7100DW0 "Cc wet load at end of cycle. F8E3 error code, overflow. Blew through pressure hose, good, no blockage. Went through diagnostics , tested good. Ran a load of towels on normal, then switched over to drain and spin, ran whole cycle on max spin, load came ou
Near Cleveland, OH 44113
Joe O
Job Details: 05/21/2020
OTR MICROWAVE AMANA AMV2307PFS3 "Cc: burning smell, not heating, vibration noiseFound electrical burning smell. Unit pulling 8.2 amps. Checked wiring and control. Found no burning. Needs mag diode and capacitorMag shows out of stock. Office to reschedule; ordrng 1 W10754299 (magnetron)
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 05/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced seal. Ran diagnostics,opt test ok also level legs cause it has a costmetic damage on legs warranty would not cover cause the bought unit on clearance special found no leak"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAF10 Replaced part for cust. Op test ok.
Near Cleveland, OH 44135
Corina B
Job Details: 05/21/2020
RANGE WHIRLPOOL WFE320M0ES2 "Unit was pulled out when arriving. Cust showed pop, sent pic. CC that the oven does not heat. Checked the terminal block, good. Checked the bake element, good. Checked the bake 0 volts when on. Will need a new control. ; ordrng 1 W11122560 (cntrl-elec)"
Near Olmsted Township, OH 44138
Corey L.
Job Details: 05/21/2020
DRYER MAYTAG MEDE250XL0 "Customer complaint dryer makes a squeaking noise, confirmed, found pulley failed, quoted to replace with ts part, replaced pulley, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/21/2020
DISHWASHER WHIRLPOOL WDT970SAHW0 "Cc that the unit does not start. Found error code 2-2 No response from UI. Checked connection and found harness wire from main control to UI loose not connecting properly Replaced from surplus , part #W10898167. Ran calibration, pass. Op test ok."
Near Aurora, OH 44202
Brian M
Job Details: 05/21/2020
WASHER MAYTAG MVWX655DW2 Cc of unit not spinning Found error for overload and suds Ran auto test no issue found ran calibration OP Test Ok Advised on weight and soap usage
Near Westlake, OH 44145
Corey L.
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Customer complaint of water leaking from around filter area, confirmed, found water leaking from filter connection, unit needs filter housing; ordrng 1 W11194438 (housing), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/21/2020
RANGE WHIRLPOOL WFG540H0AS1 Replaced harness wire. Preheat at 350* . Op test ok
Near Streetsboro, OH 44241
Brian M
Job Details: 05/21/2020
RANGE KITCHENAID KFGD500EBS00 Installed glass door OP Test Ok
Near Garfield Heights, OH 44105
Joe O
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Cc: low water pressure at dispenser, slow ice productionFound low water pressure to unit. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve
Near Kirtland, OH 44094
Jason N
Job Details: 05/21/2020
REFRIGERATOR KENMORE 596.785738 "Cc unit died on him, also it’s not cooling Confirmed unit not cooling, compressor is not running. Compressor is hot, start relay only clicking. Compressor is seized up. Unit needs compressor. Customer not repairing at this time, estimate only."
Near Brook Park, OH 44142
Corina B
Job Details: 05/21/2020
DRYER WHIRLPOOL WGD8540FW1 CC that there is a loud noise and can not set settings. Advised cust the settings are default where you can not select setting temp on every cycle. Should cust which settings you can select. Could not duplicate the noise. Optest ok.
Near Garfield Heights, OH 44125
Joe O
Job Details: 05/21/2020
DRYER AMANA NED4655EW1 Cc: noiseFound debris stuck in the felt. Removed debris. Ran test cycle. Op test ok
Near Bay Village, OH 44140
Corey L.
Job Details: 05/21/2020
DRYER WHIRLPOOL MDE2300AYW "Customer complaint dryer squeaking, confirmed, found rollers failed, quoted to replace using ts parts, ok, replaced bearings, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Strongsville, OH 44136
David R
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc not dispensing water/ice. Got here today, customer said everything is working. Checked over ice/water. Working correctly. Good. Op test ok"
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/21/2020
DRYER WHIRLPOOL MEDC465HWO I found the door switch partially faulty it still worked but it clicked twice. It was in the process of failing but I did find the heating element grounded in the fuse blown. Installed new part unit tested good ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY R
Near Avon, OH 44011
Gabriel P
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc that the unit dispense water and ice intermittently and unit is loud. Found that the door is not pressing door switch. Also motor fan had ice all around shaft of motor loose,ordering parts needed ; ordrng 1 W11307224 (dor-fip) and 1 W11334745 (FAN) an
Near Parma Heights, OH 44130
Corina B
Job Details: 05/21/2020
DRYER WHIRLPOOL MEDX655DW1 Replaced the wire harness. Optest ok.
Near Munson Township, OH 44024
Jason N
Job Details: 05/21/2020
DISHWASHER GE GDT580SSF7SS "Cc unit door not shutting, cannot start unit.Found unit door latch assembly broken. Unit needs door latch. Customer not repairing at this time, estimate only."
Near Montville, OH 44064
Jason N
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW8040DW4 "Cc unit making noise and not draining / wet clothes Ran diagnostics, found codes f9e2 for water ring detected, pump drive, f0e3 for overload. Ran auto test, found clicking noise coming from drain pump. Pulled drain pump, found metal debris in impeller. R
Near Elyria, OH 44035
Gabriel P
Job Details: 05/21/2020
DRYER WHIRLPOOL MEDB765FW0 Seal came of door took pictures will need to order is defective ; ordrng 1 WPW10354795 (seal-door)
Near Cleveland, OH 44128
Joe O
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Installed ff door gaskets. Op test ok
Near Beachwood, OH 44122
Joe O
Job Details: 05/21/2020
DRYER SAMSUNG DV45H6300EW/A3 "Installed thermal cut off, found idler pulley worn out. Replaced idler pulley. Op test ok; used 1 DC93-00634A (IDLER PULLEY4442) from stock"
Near North Royalton, OH 44133
Corina B
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRFF302ESS02 Replaced the handle. Optest ok.
Near Brecksville, OH 44141
Corina B
Job Details: 05/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the unit is not draining. Checked drain pump, cleared. Drain pump is running. Optest ok."
Near Eaton Township, OH 44044
David R
Job Details: 05/21/2020
RANGE WHIRLPOOL KSEB900ESS0 "Cc taking a long time to get to temp. Checked element, good. Checked connection to element, felt a little loose. Tightened everything up, made sure power was coming down to bake element, set to 350* tested, than set to 400*. Tested. Not getting up to tem
Near Grafton, OH 44044
David R
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc water not coming out dispenser. Temps test good. Tested water coming from house and also all valves, good. Took off cover to reservoir, found frozen. Damper not closing all the way. Talk to techline, Ed, documentation systems down. Went over checking
Near Burton, OH 44021
Brian M
Job Details: 05/20/2020
RANGE WHIRLPOOL WFE320M0ES2 Cc unit will not heat Found both elements within range found unit getting power but control is not sending power to elements needs control and recommend replacing thermostat ; ordrng 1 W11122560 (cntrl-elec) and 1 WPW10181986 (sensor)
Near North Olmsted, OH 44070
Corina B
Job Details: 05/20/2020
WASHER AMANA NTW4516FW3 CC that there is a noise in a spin cycle. Ran diag no codes. Ran a manual agitate no noise. A spin a loud squealing noise. Called t/l Ed to stretch the splutch spring and to replace the motor. ; ordrng 1 W10890624 (motor-drve)
Near Madison Township, OH 44057
Jeff M
Job Details: 05/20/2020
WASHER MAYTAG MHW5630HW0 Bello it’s not ripped needs motor that’s part of the service pointer motor needs replaced and there is water leaking out of the dispenser needs a new soap dispenser; ordrng 1 W11316600 (drawer) and 1 W11354541 (STATOR )
Near Avon, OH 44011
Gabriel P
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc that the unit is not cooling. Check temp found Freezer 20* and fresh food section 45*. Called whirlpool tech line. Ask to replace compressor ran test 38 compressor speed plug in killer watt meter use wattage read 160 on 100 speed is not far over he s
Near Lakewood, OH 44107
Corey L.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW00 "Customer complaint fridge fan keeps running and there is a noise, confirmed noise coming from damper not finding a position and continuously runs, unit needs damper motor; ordrng 1 WPW10257451 (damper), used 1 SENIORDISCOUNT (senior discount), and 1 SHI
Near Cleveland, OH 44120
Dan H
Job Details: 05/20/2020
WASHER MAYTAG MVWC450XW4 "Customer complaint that unit would not advance passed sensing, ran diagnostics found f7e1(basket speed fault) error code, tachometer test shows optical sensor is not reading basket, bearings in gearcase are worn, unit needs new gearcase and shifter; ord
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 05/20/2020
WASHER WHIRLPOOL WTW7300DW1 "Cc: lid not closingFound lid broken and hinge putting force on the top of the lid. Needs lid; ordrng 1 W11101059 (lid18874), used 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details: 05/20/2020
N/A N/A JSD2789GES The unit is not going to defrost cycle the heating circuit tested good needs new defrost control module which is discontinued; ordrng 1 61003990 (sub 61005988)
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Cc: beeping noise, door not shutting correctly, moisture build up between doorsFound mullion not sitting correctly, adjusted doors to raise mullion. Adjusted mullion heater to always on to keep moisture down between doors. Could not duplicate beeping. Op
Near Concord Township, OH 44077
Jason N
Job Details: 05/20/2020
RANGE HOOD JENN-AIR n/a Installed bulbs in unit. Illumination returned. Op test good.
Near Cleveland, OH 44110
Corey L.
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Customer stated an exchange is being done on this unit but the company hasn’t called back, Replaced parts listed and repaired evap line leak found on previous connection installed, held 29” vac for 15 and added 4.5 oz of r134a, pressures stable, frost pa
Near Cleveland, OH 44135
Dan H
Job Details: 05/20/2020
REFRIGERATOR GE GTE18ITHDRWW "Customer complaint that fresh food section door is not sealing and of frost build up in freezer section, found bottom of fresh food section door gasket hanging off of door, door gasket has pop spilled on it causing it to pull out of groove when opened,
Near Chardon, OH 44024
Jeff M
Job Details: 05/20/2020
WASHER MAYTAG MVWB855DC2 The unit has a communications error code any pressure sensor error code the unit needs new control board and user interface; ordrng 1 W11112662 (console) and 1 W11112664 (cntrl-elec)
Near Madison Township, OH 44057
Jeff M
Job Details: 05/20/2020
REFRIGERATOR GE GFE26GMKBES The doors not closing the seals not ceiling there’s ice underneath the drawer I remove the ice. Door was able to close but it still was not ceiling I used my steam gun to make the gasket form.
Near Bedford Heights, OH 44146
Joe O
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Cc: cloudy waterFound cloudy water from dispenser. Removed filter. Water cleared up. Needs filter
Near Aurora, OH 44202
Brian M
Job Details: 05/20/2020
WASHER MAYTAG MHW3505FW1 "Cc unit keeps getting error of f8e3 Found several codes stored f8e3, f3e1 Pressure sensor fault Pressure sensor is not within range Needs pressure sensor Also found drain hose to far down into drain Causing a slow drain out Advised customer on hose place
Near Fairview Park, OH 44126
Corina B
Job Details: 05/20/2020
WASHER MAYTAG MVWC565FW1 Replaced the agitator and screw. Ran a calibration. Optest ok
Near Strongsville, OH 44136
David R
Job Details: 05/20/2020
OTR MICROWAVE WHIRLPOOL WMH73521CS6 Replaced part. Tested. Heated. Op test ok
Near Rocky River, OH 44116
Corey L.
Job Details: 05/20/2020
N/A N/A KUDC10FXSS5 "Customer complaint dishwasher heating button not working, confirmed, ran diagnostics found stuck key error, cleared, heater circuit checks pass, unit needs control panel; ordrng 1 WPW10481130 (panel-cntl)"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 05/20/2020
RANGE WHIRLPOOL WFG525S0HV0 "Cc: oven not lightingFound customer has splash guards in drawer under unit coming in contact with the electrode. Removed splash guards, unit started functioning. Tested multiple times. Op test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL W4TXNWFWQ02 "CC that there is frost on the back wall. Checked bimetal, continuity. Checked the heater, continuity. Turned the defrost timer on the 4.03 amps. Found the wire to the defrost timer not connected. (My fault, looked like the wire is wired into the timer. O
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed new ice maker , op test good"
Near Conneaut, OH 44030
Jeff M
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 The units damper control is not opening needs a new damper control I did prop it open in the meantime so they don’t lose all their food; ordrng 1 WPW10594330 (control)
Near Valley View, OH 44125
Dan H
Job Details: 05/20/2020
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance) error code, ran manual test cycle for high speed spin, unit spins, ran drain and spin with 7 wet towels, unit spun out, unit is operating as designed"
Near Rocky River, OH 44116
Corey L.
Job Details: 05/20/2020
DRYER WHIRLPOOL WGD5000DW3 "Customer complaint dryer won’t start, confirmed, found door switch broken; ordrng 1 WPW10569603 (switch-dor)"
Near Cleveland Heights, OH 44118
Dan H
Job Details: 05/20/2020
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Customer complaint that roast and bake functions are not working, confirmed, found convection fan circuit open, unit needs new fan/heater assembly and thermostat ; ordrng 1 W10599629 (thrmst-fix) and 1 WPW10571554 (chamber)"
Near North Royalton, OH 44133
David R
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWS08 "Cc freezing up at bottom. Has old style drain tube. 100% parts covered, customer will owe labor. Also customer middle center rail missing, wanted estimate for that. Had part on truck. Gave to customer, customer wants to try to install, if not will have u
Near Shaker Heights, OH 44120
Dan H
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS970CIHZ00 "Installed new ice maker , op test good"
Near Cleveland, OH 44109
Corina B
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDP370PAHB0 "CC that the cabinet is bowing. Found the cabinet not lining up with the tub. Will need a new cabinet, tub and rollers.; ordrng 1 8559928 (frame) and 1 W10266935 (tub assy) and 1 W10356268 (shell)"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/20/2020
WASHER GE GTWN2800D0WW Basement flooded need parts listed he’s going o take it with home insurance
Near Willoughby, OH 44094
Jason N
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL MSB2354GRW "Cc unit not cooling in ff section, ice buildup in freezerFound evaporator frosted and drain tube clogged. Cleared drain and defrosted evap. Op test good."
Near Euclid, OH 44123
Jason N
Job Details: 05/20/2020
DRYER KENMORE 110.628021 "Cc unit not dryingCustomer also stated the not does not shut off, even when door is open. Found door switch broken. Checked heat and airflow, unit has good heat, airflow weak at vent outlet. Vent tube length approx 10 ft. Vent tube is full of lint. Advis
Near Strongsville, OH 44136
David R
Job Details: 05/20/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc water leaking from front, just recently installed. Gasket not needed. Gasket on unit is good, checked. Adjusted front legs up. Ran cycle for 10 mins, good. Customer said when installed within the first couple of mins it was leaking. Everything checks
Near Kent, OH 44240
Brian M
Job Details: 05/20/2020
DRYER WHIRLPOOL WED8500DC4 Cc unit will run for 5 min then shut off With half a load unit runs just fine but when adding more to (normal sized 7 towels) it motor over heats and shuts down Needs motor ; ordrng 1 W11105178 (Motor)
Near Auburn Township, OH 44023
Brian M
Job Details: 05/20/2020
DRYER WHIRLPOOL WED9400SW2 Cc unit will not start Found unit to be plugged in. When hitting power it just beeps unplugged unit waited 30 seconds and plugged back in Unit turned on and heated just fine Checked all setting to make sure everything is functioning OP TEST OK
Near Cleveland, OH 44120
Joe O
Job Details: 05/20/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Cc: not washingRan test cycle. Unit filled, sump not spraying. Replaced sump assembly, ran test cycle. Placed water mat. Op test ok"
Near Cleveland, OH 44119
Jason N
Job Details: 05/20/2020
WASHER WHIRLPOOL MVWB835DW0 Cc unit rubbing noise and unit bouncing all over when in spin.Customer showed popFound unit not level. Leveled unit. Ran auto test and calibration. Op test good.
Near Lakewood, OH 44107
Corey L.
Job Details: 05/20/2020
WASHER WHIRLPOOL WFW6620HW0 "Customer complaint clothing balling up a jacket was done by itself and balled up so it couldn’t ring out, found jacket riding on door, found rear feet adjusted up and front was not so unit was leaning forward, raised feet to level, ran drain and spin cyc
Near Cleveland Heights, OH 44118
Joe O
Job Details: 05/20/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc: fl lo errorFound error code F8e1(valve failure). Ran quick test. Found low pressure on cold valve. Replaced water valve with part (w11316256) from surplus. Ran quick test, water pressure returned. Op test ok"
Near Lakewood, OH 44107
Corey L.
Job Details: 05/20/2020
RANGE WHIRLPOOL GW399LXUS06 "Customer complaint of clicking after cleaning, found ignition harness W11246369 failed, quoted to repair, customer does not want repair at this time since evidence of mice were also found in the unit; used 1 SHIPPING (shipping and handling) from stock"
Near University Heights, OH 44118
Joe O
Job Details: 05/20/2020
WASHER MAYTAG MHW6630HW0 "Cc: f5e3 error code, machine shut down during cycleFound error code f5e3(unlock failure). Customer also stated the cycle after the error code occurred the unit shut down at 38 mins left. He stated it started right back up. Replaced latch. ran quick test,
Near Parma Heights, OH 44130
Corina B
Job Details: 05/20/2020
DRYER WHIRLPOOL WGD5300VW0 CC that the unit is not heating. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/20/2020
RANGE WHIRLPOOL WFG550S0HZ1 Replaced parts. Op test ok
Near Rock Creek, OH 44084
Jeff M
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 When the installers took the door off they did not plug it back in. Uni op tesved good
Near South Euclid, OH 44121
Joe O
Job Details: 05/20/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc: freezing food in ff sectionFound temps at 39-42 degrees in ff section. Customer states it freezes on lower 2 shelves no matter what temp the fridge is set to. Found freezer is over stocked, not allowing air to circulate. Spoke with BJ he stated to bl
Near Cleveland, OH 44118
Dan H
Job Details: 05/20/2020
REFRIGERATOR JENN-AIR JCD2297KEY "Installed new air damper, op test good"
Near Dorset, OH 44032
Jeff M
Job Details: 05/20/2020
WASHER MAYTAG MVWX655DW1 Customer called Whirlpool and they dispatched us they need to call Home Depot they have an extended warranty. I explain to her that she needs to call Home Depot if she wants it to be under warranty
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/20/2020
DISHWASHER KITCHENAID KDPE234GPS0 Found left frame of tub by the hinge bulk out damage also top rails damage and middle rack damage customer is going to call the store for replaces do not order parts till we here back from customer unit may be dropped and they don’t want us to repair it t