Local Reviews
Powered by Fluid LOCAL
Corina B.
LAT9416AAE MAYTAG WASHER CC that the timer is not advancing. Found the timer has a flat spot. Checked underneath and it also needs a snubber. Cust does not want to repair. Job Cmpltd
Brian B.
WHIRLPOOL DRYER WED75HEFW0 CC that dryer takes 3 times through and still not dry. Checked airflow. Found plastic garbage bag stuffed in vent hood from previous owner. Removed and ran test cycle. Heat and airflow mow good. Adjusted feet on washer to level units. Optest ok..; Job Cmpltd
Chris H.
JJW9630DDS JENN-AIR RANGE Installed new upper cooling fan, op test good
Robert A.
WHIRLPOOL REFRIGERATOR WRT311FZDW00 Found frost around frz door, door sealing and aligned, per svcpntr W10916291Needs service kitNote unit in garage, may not work properly over 80deg, or under 50deg; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 7/31 MON !
Chris H.
MVWB765FW0 MAYTAG WASHER Installed new gearcase, rotor, stator and clutch, calibrated unit, op test good ; Job Cmpltd
Dan H.
WRT1L1TZYW01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 77 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 0.3amps, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, system has a leak, unit needs new compressor and evaporator, customer does not want repair at this time
Tim G.
GE WASHER GTWN4250DOWS , Complaint that the unit started to spin off balance again and the counter weight had fallen off again. Found weight not secured due to stripped out base holes for the weight bolts. Installed weight and added two locking nuts to bolts to prevent it from happening again. Tested with towels op test good. ; Job Cmpltd,
Tim G.
WHIRLPOOL REFRIGERATOR WRT318FZDW02 No refrigerant to recover as tech recovered last visit. Installed new compressor and drier. Pulled a 28"vac and watched. Unit held vac and was recharged with 3.7 oz of 134a. Found good pressure and frost pattern. Advised the customer to give the unit 12-24hrs for complete cooling. ; Job Cmpltd,
Brian B.
WHIRLPOOL DISHWASHER WDF510PAYSA CC unit lights up but nothing happens. Ran diagnostics and tried to run test cycle, nothing worked. All pads are working. No outputs from control are working. Checked voltage to control.. 120v. Checked door switch input. Door switch good. Control will need replaced. Will give est. cust will call office if they want to repair. Do not order part. Paid sc.;, Job Cmpltd,
Brian B.
GE REFRIGERATOR PFSS5RKZASS Replaced Evap fan and main board. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
Brian B.
KENMORE WASHER 26932690 Found water leaking into machine when off. Will need new primary and secondary valves and also new ratchet dogs. Valves are NLA. Cust paid sc. did not repair. ; ordrng 1 64163 (valve) and 1 64164 (valve 9322), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Brian B.
WHIRLPOOL REFRIGERATOR WRS571CIDM01 CC not making ice. Previously was going to order door office said to instead soldered wires that were broken. Removed door and Soldered wires, replaced shell covering taped over shell. Ran diag, step 44.. Op test complete test cycle good on ice maker.; Job Cmpltd,
Brian B.
GE REFRIGERATOR PSS26MSTASS CC temp not holding. Came in checked temps, good at 5 freezer 38 fresh food. Unit has brand new board previously installed. Customer had parts for compressor (relay and overload) installed by us. Advised customer plastic line for water/ice was flood hazard. Optest ok.; Job Cmpltd,
Brian B.
FRIGIDAIRE REFRIGERATOR LGHC2342LP1 CC machine stopped cooling. Checked temps 5&38 normal. All systems functioning normal at this time advised customer if machine fails again to call. Office has cc info. Office to charge sc;
Gail V.
MAYTAG WASHER MHW3505FW0 Panel not responding. Per tech sheet. Checked input vol to filter and control. Vol correct. Green led on solid, 5v dc supply good. Removed j19 connector from control and checked vol. 5v dc between pins 1-3. Will need new UI. Office to order part.; ordrng 1 W10911040 (PANEL), schdld next appmnt for 7/14 FRI !,
Brian B.
WHIRLPOOL WASHER WTW5000DW1 , Found machine full of water and not draining. Removed hose from bottom of tub and found clog in tub outlet of carpet/rug fibers. Cleared from under, drained tub, removed tub to remove clog from drain pump. Reassembled, ran test cycle, ran calibration and auto test. Drain pump intermittent. Office to ORDER DRAIN PUMP. Cust needs last appt if poss. Return tech to call 862-309-0230 when on way.; ordrng 1 W10876600 (DRAIN PUMP), schdld next appmnt for 7/14 FRI 2-5,
Brian B.
WHIRLPOOL RANGE GR563LXSB Found oven not heating to temperature. Ohmd out hidden bake element from control. Element open will need new hidden bake element. Customer pd deposit office to order part; ordrng 1 WP9755770 (HIDDEN BAKE ELEMENT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/14 FRI
Brian B.
WHIRLPOOL DISHWASHER KDTE704DPA0 Replaced listed parts. Ran test cycle. Op test ok; Job Cmpltd,
Jeff M.
NFW7200TW AMANA WASHER Installed new part unit op tested good
Brian B.
AMANA WASHER NTW4705EW0 CC that machine is making a grinding noise. Ran calibration, auto and manual test and quick cycle with clothes. All functions sound normal. Checked lower components. All good. Optest ok; Job Cmpltd,
Jeff M.
GTWN4250DOWS GE WASHER I found the counter balance brick was sitting off to the side in the washer i re insatlled the brick unit op tested good
Brian B.
GE REFRIGERATOR PSB42LSRBBV Checked temps. 38 ff, 5 frz.. cust said door was left open overnight and then machine did not cool properly for 3 days. ; Job Cmpltd,
Jeff M.
MEDB755DW2 MAYTAG DRYER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MVWB855DC MAYTAG WASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
GI7FVCXWY00 WHIRLPOOL REFRIGERATOR Found no power to water valve, reset connections, water working at disp, cycled i/m, cycled and filled, good, rt padel cracked needs replaced; ordrng 1 WPW10368730 (PAD SET),
Jeff M.
JFC2290VPY5 JENNAIRE REFRIGERATOR I found that the dampener control motor is failing. Which as it opens or closes it makes a terrible growing, rumbling sound which is what the customer is hearing and needs a new dampener control; ordrng 1 WPW10594329 (CONTROL)
Jeff M.
WRF535SMBM WHIRLPOOL REFRIGERATOR The door is not shutting properly due to the Mulln rail broken see the picture needs a new Mulln strip; ordrng 1 WP12722803AP (MULLN)
Jeff M.
KBBR206ESS WHIRLPOOL REFRIGERATOR The temperatures inside the freezer are warmer than they should be I found a layer of frost on the back wall I turned the machine off tested the heating circuit I have no continuity I tested the heating element at 23 ohms needs a new thermister; ordrng 1 W10316760 (thermistor)
Brian B.
WHIRLPOOL REFRIGERATOR WRB322DMBM00 CC that i/m is not working.. checked temps. 38 ff, 6 frz... found freezer drawer not pushing door switch. Adjusted door. I/m cycled and filled . Optest ok. No charge since this is a recall.; Job Cmpltd,
Brian B.
FRIGIDAIRE DISHWASHER FGID2466QF2A Found top rack rollers and trcks worn. Will give est on replacing. Customer does not want to repair. Do not order parts. Paid sc. good for 30 days.; , Job Cmpltd, saved tckt [SdLink
Robert A.
WHIRLPOOL COOK TOP NO MDL # Mod/ser tag unreadable, see pic, Found burners need cleaned, cleaned burners, op test okNote explained to cust if parts are needed, can not be fixed without mod/ser; 3, Job Cmpltd,
Paul H.
WED7000DW1 WHIRLPOOL DRYER Found rattling noise while running, coming from blower, no debris, appears to be a warped blower, ordering; ordrng 1 WP694089 (wheel
Brian B.
WHIRLPOOL COOK TOP ICR655DB00 Removed unit.. Replaced top. Tested, optest ok..; Job Cmpltd
Robert A.
GE REFRIGERATOR PFCS1NJWASS Ff/frz 80 deg, fans running, comp not running, inverter receiving 120vac and 5vdc, ohmed comp, good, inverter discolored, used jumpbox, ran comp, needs inverter; ordrng 1 WR49X10283 (INVERTER), schdld next appmnt for 7/19 WED !,
Robert A.
WHIRLPOOL REFRIGERATOR GI7FVCXWY00 Found no power to water valve, reset connections, water working at disp, cycled i/m, cycled and filled, good, rt pedal cracked needs replaced; ordrng 1 WPW10368730 (PAD SET), schdld next appmnt for 7/18 TUE !,
Tim G.
WHIRLPOOL REFRIGERATOR GSS26C4XXY00 Init is now making ice. Problem is that the dispenser pads are not working. Depressed both pads and found no response. Checked all connection and found good. Checked wiring at the hinge and found good. Unplugged unit and let sit for 5mins. Reapplied power and found all functions working. No call to FB or BB needed due to just needing a reset.; Job Cmpltd,
Tim G.
WHIRLPOOL DRYER MGDB835DW3 hecked seal and found falling off and minor damage to the seal (small rip). Unit will need seal. Customer provided POP and tech found within warranty. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; ordrng 1 W10664120 (seal), schdld next appmnt for 7/18 TUE 8-11, saved tckt [SdLink\294056a.png],
Tim G.
MAYTAG DRYER MEDC215EW1 Complaint that the unit reaches the 20 min mark and never shuts down. Checked unit and set to the timer to the 20min mark and checked between contacts T-X (timer motor). Found the contacts open and not closing until increasing the time. Unit needs timer, unit will also need the terminal block cover due to missing. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; ordrng 1 WPW10185982 (timer) and 1 WPW10571619 (cover), schdld next appmnt for 7/18 TUE !,
Paul H.
KDTM354DSS4 KITCHENAID DISHWASHER Removed plug from disposal, was left behind during installation; Job Cmpltd
Paul H.
KDTE204DSS0 KITCHENAID DISHWASHER CC of long run times, examined sump area, no major debris, however, noticed condensation/water inside OWI, faulty OWI would definitely account for long run times, ordering an OWI; ordrng 1 WPW10705575 (sensor),
Paul H.
WFW92HEFW0 WHIRLPOOL WASHER Smart dispenser is not dispensing, dispenser assembly is malfunctioning, ordering; ordrng 1 W10862190 (dispenser)
Paul H.
MFT2976AEM00 MAYTAG REFRIGERATOR Unit has frost buildup along RC evap, cleared ice, found thermistor has failed, defrost issue in rc, unit also fits service pointer W10545062, replacing control and UI as per pointer; ordrng 1 W10612142 (adapter) and 1 W10639168 (cntrl-elec) and 1 WPW10277799 (harns-wire),
Paul H.
KRFC704FBS00 WHIRLPOOL REFRIGERATOR Received one gasket, needed two, ordering another, and called office to check on housing, reordering, rescheduled for tues 7/18/17; ordrng 1 W10828418 (gasket
Paul H.
MDB6600AWW WHIRLPOOL DISHWASHER Handle is physically broken, quoted repair: WPW10130695 latch
Paul H.
MFI2569VEQ1 MAYTAG REFRIGERATOR Replaced main control, programmed board, tested, no more movement in ice door, unit is cooling, op test ok; Job Cmpltd
Corina B.
WRT511SZDW00 WHIRLPOOL REFRIGERATOR Replaced the service kit. Optest ok. ; Job Cmpltd
Corina B.
NTW4605EW0 AMANA WASHER CC that it wont turn off and will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Ran a normal cycle and the cold water barely came in. Removed the cold water hose and there is sediment around the screen. Will need a new water valve. Called GS to order parts. ; ordrng 1 W11038689 (VALVE), schdld next appmnt for 7/18 TUE
Corina B.
NTW4516FW1 AMANA WASHER CC that it doesnt rinse and the lid lock keeps turning on and off. Ran diag F1E1 – MAIN CONTROL FAULT, F5E4 – LID NOT OPENED BETWEEN CYCLES, will need a main control and lid switch. Called BB to order parts. R/s per cust req.; ordrng 1 W10838613 (latch) and 1 W10914909 (MAIN CONTROL), schdld next appmnt for 7/20 THU
Chris H.
WMH32519FW0 WHIRLPOOL MICROWAVE Installed new door, op test good ; Job Cmpltd
Chad P.
KSSS48QJT00 KITCHENAID REFRIGERATOR Installed condenser fan. Op test ok. ; Job Cmpltd,
Dan H.
FFTR1814QS0 FRIGIDAIRE REFRIGERATOR Customer complaint of water leaking in fresh food section, found fresh food section door gasket not sealing and torn in several places, unit needs neww fresh food section door gasket; ordrng 1 242193212 (SEAL), schdld next appmnt for 7/19 WED
Dan H.
NED4655EW1 AMANA DRYER Customer complaint that unit is not heating, confirmed, unit is recieving correct power from supply, found spade terminal broken at heating element(see pic), installed new spade terminal, op test good ; Job Cmpltd
Dan H.
KSCS25FVBL02 KITCHENAID REFRIGERATOR Customer complaint that unit is not dispensing water, unit has very little flow from dispenser, found very low water pressure from supply,customer has self piercing saddle valve, advised customer that they nee a plumber to change self piercing valve to a ball valve to corrcet water flow to unit, unit is operating as designed
Corina B.
WFW72HEDW0 WHIRLPOOL WASHER CC the unit is leaking water. Ran diag error code f8e3 OVERFLOW CONDITION, when running CO test there were a lot of suds. Advised cust to only use 1-2 tablespoons of detergent.found the drain hose is taped to another hose. It is leaking where the 2 meet. Advised cust to replace the one rubber drain hose with a pvc pipe. Optest ok. ; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR WRR56X18FW00 Temp 72deg, inspected comp area w/uv light, no dye found, inspected evap, no dye, tapped -10on lowside, inspected all soder joints again, found lowside leak at comp, repaired, eplaced drier, pulled 28"vac w/pump, watched 15min, no change, charged 4.8oz r134a, unit cooling, called bb, na, fb, na talked w/ab, op testok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd, saved tckt
Robert A.
WHIRLPOOL REFRIGERATOR WRR56X18FW00 Temp 72deg, inspected comp area w/uv light, no dye found, inspected evap, no dye, tapped -10on lowside, inspected all soder joints again, found lowside leak at comp, repaired, eplaced drier, pulled 28"vac w/pump, watched 15min, no change, charged 4.8oz r134a, unit cooling, called bb, na, fb, na talked w/ab, op testok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd, saved tckt
Tim G.
KITCHENAID DISHWASHER KDTE404DSS0 Complaint that the unit will get through the wash and then the panel starts to blink. Checked unit error history and found a 6-4 open float 5-1 door stuck open, and 6-2 fill valve ele problem. Tested normal wash, unit filled and began to wash, unit then drained and filled once more. Unit continued to wash, dispenser opened and completed the wash cycle. Customer stated that they lost power a few times while the unit was running. Control was reset after clearing errors and unit now working good. ; Cllctd $96.02 Check # 1137, Job Cmpltd,
Paul H.
KRFF302ESS01 KITCHENAID REFRIGERATOR Found bottom center of FC door warped, bowing upward, causing door to not seal in middle, ordering a new door; ordrng 1 12977877SQ (dor-fip ss)
Dan H.
WTW8700EC0 WHIRLPOOL WASHER Installed new lid lock and control, op test good ; Job Cmpltd
Tim G.
MAYTAG MW-HOOD COMBO MMV4205AAQ Complaint that the unit is not heating. Checked unit with watt meter and found the unit pulling 6.25 amps indicating the issue is on the high voltage side. Checked and found no reading across fa and f on the mag. Tech also found the turn table not moving. Checked and found the coupling melted to the motor shaft and broken. Unit needs mag, diode, turn table motor, and coupling. ; ordrng 1 R0130605 (support) and 1 W10859575 (magnetron) and 1 WPR9800486 (diode- bla) and 1 WPW10192843 (motor-turn), schdld next appmnt for 7/18 TUE !,
Brian B.
WHIRLPOOL DISHWASHER WDT720PADM2 CC machine not draining well. Replaced pump that was sent to customer. Ran diagnostic op test ok.; Job Cmpltd,
Brian B.
WHIRLPOOL DRYER WGD8500DW3 Found that part ordered is not correct. Console does not have any electronics in it. Did look up again. Will also need to order part # W10860919. Office to order part. Will r/s cust.; ordrng 1 W10860919 (PANEL), schdld next appmnt for 7/14 FRI !,
Brian B.
KITCHENAID DISHWASHER KDTE404DSP0 CC no power to unit, nothing came on. Checked voltage 120v to control. Ran main control panel test failed, determine UI was bad. Will need new control panel. Control panel is covered by 5 yr warranty office to order customer pd sc/labor.; ordrng 1 W10579153 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/18 TUE !,
Brian B.
WHIRLPOOL REFRIGERATOR ED5LHAXWQ00 CC that water was flowing slowly. Tested water pressure to fridge is good. Water pressure out of filter head very weak. Will need new filter head. Office to order part. Cust paid dep.; ordrng 1 WPW10121138 (FILTER HOUSING), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/18 TUE !,
Robert A.
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Cleared ice, installed fan asm, op test ok; Job Cmpltd,
Tim G.
WHIRLPOOL WASHER WTW8600YW1 , Complaint that the unit leaks when filling. Checked unit and found very high water pressure causing the dispensers to overfill and leak onto the floor. Showed customer the issue and closed valves a little. Construction of new homes on the street are in progress causing different pressure at different times. Advised the customer that if the pressure is too low to open shutoff valves. Unit now at good op. Tech also added extra drain hole in bleach dispenser per service pointer. ; , Job Cmpltd,
Tim G.
KITCHENAID DISHWASHER KUDS30FXPA9 Installed dispenser and control panel, op test good. ; Job Cmpltd, s
Corina B.
KRFF707ESS01 KITCHENAID REFRIGERATOR CC that the unit is not cooling. Ff 43 fz 11. Removed ff Evap cover, evap covered in ice. Used steamer to steam the evap out. Found service pointer W11092686A, to replace the harness. Called GS to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 7/18 TUE
Paul H.
KDTM354DSS4 KITCHENAID DISHWASHER Removed plug from disposal, was left behind during installation; Job Cmpltd
Paul H.
MGDC300BW1 MAYTAG DRYER When we arrived, unit was running, cc of running too hot and intermittent noise, did not observe noise, watched burner and observed cycles, unit was set to high heat and cycled as follows: approximately 1.5 minutes on and 1 minute off, consistently, checked exhaust temp, got 114.6F, per tech sheet should be around 115F, unit appears to be functioning adequately, as for top of unit being hot, only measured around 90F, venting is semi-rigid and consists of approximately three 6' pieces duct taped together, recommend vent cleaning, op test ok.; Job Cmpltd
Corina B.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that the ff is not cooling. Fz 11 ff 56. Found the fz has ice build up. Used steamer to steam the ice. Evap has a good frost pattern. Found Service Pointer #: W10916291 to order service kit, W10916494.called GS to order. Atten. Paul. R/s per cust req.; ordrng 1 W10916494 (BLADE), schdld next appmnt for 7/19 WED
Dan H.
KRFC704FBS00 KITCHENAID REFRIGERATOR Customer complaint that water filter is stuck, Removed filter, no damage to filter or filter housing, showed customer how to remove and install water filter, op test good ; Job Cmpltd
Chad P.
WFW92HEFW0 WHIRLPOOL WASHER Installed valve and pressure switch. Op test ok. ; Job Cmpltd
Chad P.
WRT771RWYB00 WHIRLPOOL REFRIGERATOR Installed evap and drier. Op test ok. ; Job Cmpltd
Paul H.
MRT711BZDM00 MAYTAG REFRIGERATOR Checked thermistor bimetal and heater through harness from control. All check good. Installed new defrost control and ran a forced defrost. Unit did defrost. Techline: andrew. Went through trouble shooting. Agrees bad defrost control. Sr#. 7719532687; Job Cmpltd
Chad P.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed defrost control. Placed core on truck for return. ; Job Cmpltd
Chad P.
JES1750EB0 JENNAIRE RANGE Found unit has soft close door. Door is not closing and hanging open. Needs hinges replaced. ; ordrng 1 W10541883 (support, HINGE) and 1 W10541886 (hinge-door, SOFT CLOSE)
Dan H.
WRS322FDAM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking, found waterline crushed with pin hole leak in it, removed damaged section of water line, reconnected wit 5/16" guess fitting, no leaks, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 WR02X10471 (5/16 UNION) from stock, Job Cmpltd
Dan H.
LSB6200KQ0 WHIRLPOOL WASHER Customer complaint that unit is not spinning, found lid switch physically broken, unit needs new lid switch, installed new lid switch, op test good ; used 1 3949247V (SWITCH ) from stock, Job Cmpltd,
Paul H.
MVWB835DW0 MAYTAG WASHER Ran diagnostics, f0e5 off balance load, f9e2 water ring detected, cleared, ran auto test, every functions tested passed, unable to find an issue with the unit, discussed detergent use and drain hose installation, drain hose has almost no air gap around it, advised customer of need for an air gap, op test ok.; Job Cmpltd,
Paul H.
SAV515DEWW WHIRLPOOL WASHER Ran cycle, inspected inside cabinet, noticed slow drain, cleared debris, no unusual sounds, could not reproduce issue; Job Cmpltd,
Paul H.
FFHS2611LBRA FRIGIDAIRE REFRIGERATOR Rebuilt ice dispenser assembly, tested, good seal, op test ok.; Job Cmpltd
Paul H.
WTW5000DW1 WHIRLPOOL WASHER Ran diagnostics, f5e1 lid switch fault, f8e1 long drain, f3e1 pressure sensor fault, cleared, ran auto test, proceeded through, checked for errors again, none, checked pressure hose, good, ran calibration, op test ok.; Job Cmpltd,
Paul H.
WTW8800YW1 WHIRLPOOL WASHER Found partially dissolved pods in tub ring under detergent dispenser, removed, advised customer to place pods directly in tub, started two cycles back to back and observed passed the three minute mark, no leaks, op test ok.; Job Cmpltd
Paul H.
WRS322FDAM04 WHIRLPOOL REFRIGERATOR CC low pressure at dispenser, has self-piercing valve, cycled valve, much better pressure, recommended customer replace valve with some type of inline style.; Job Cmpltd,
Paul H.
MVWB765FW0 MAYTAG WASHER Deep fill option is supposed to allow 26 gallons into unit, started a cycle with it, definitely not 26 gallons, checked service matters for pointers, none, called Techline, spoke with Mark, had me check encoders and verify source power, both good, pressure hose is good no kinks or holes, stated that unit is functioning as designed, stated control boards were updated for 2017 energy guidelines already?, either way Whirlpool says unit is fine
Paul H.
GDT580SSF0SS GE DISHWASHER Checked for voltage to terminal junction, none, advised customer, will need an electrician to correct.
Jeff M.
MFF2558VEB5 MAYTAG REFRIGERATOR The unit was working properly upon my arrival customer explained to me she had a power outage. I told her if this issue happens again to turn the fridge off for 10 minutes and plug it back in
Jeff M.
ABB1924WEB1 AMANA REFRIGERATOR Customer has to defrost the fridge by her self manually. I took the top assembly apart inspected all the connections and wires they look good the heating circuit has 32 omhs installed new control unit tested good; used 1 WPW10503278
Jeff M.
FFFU14F2QWA FRIGIDAIRE REFRIGERATOR The unit was not draining the water into the drip pan. It was frozen solid freezing the entire bottom vent which was limiting the amount of airflow to the top of the freezer I steamed all the ice out of the bottom unit tested good; Job Cmpltd,
Jeff M.
KDTE104DBL0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
RTW4516FW1 ROPER WASHER Installed new part unit op tested good ;
Jeff M.
WFW9050XW00 WHIRLPOOL WASHER Installed new part unit op tested good ;
Brian B.
WHIRLPOOL REFRIGERATOR WRT311FZDB Checked temps 10 freezer 42 ff. Found main control set on lowest setting. Set to normal. Advised customer on settings. Also, adjusted rollers so doors close properly. All functions are working . Optest ok.; Job Cmpltd,
Jeff M.
WDF520PADW7 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Brian B.
WHIRLPOOL DRYER WGD8000DW0 Dryer making loud whirring noise.. removed top and front and blower housing. Found sock in blower. Cleaned out. Ran test cycle. Optest ok. Cust has foil vent attached. Advised that this is not recommended and should be changed to rigid or semi rigid venting. ; , Job Cmpltd,
Tim G.
MAYTAG WASHER MVWB835DW0 Complaint that the unit will not spin. Checked unit for errors and found a F7E8 motor stator over temp, F7E6 motor circut loss of phase, and F7E9 locked rotor. Ran a recal first as tech sheet states unit op ok. Then checked for obstruction causing friction on the motor and found all parts moving freely. Tested a high spin and found good op. Unit is plugged into a non grounded 2 prong outlet. Advised the customer that can cause issues and that she should have it changed to a 3 prong grounded outlet. ; , Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT511SZDW00 Steamed gasket, door sealing, note door on order; saved tckt [SdLink
Robert A.
AMANA REFRIGERATOR ARB2557CSR Cust states that unit was cooling well, but in a 2-3 day period the unit did not cool at all, Ff64,frz62, inspected comp area w/uv light, no dye found, tapped lowside, in 20"vac, added r134a, checked again, checked evap found dye comming from fact connection on evap, copper to aluminum, needs evap, see pics, talked w/bb; ordrng 1 12002041 (EVAP) and 1 WPW10143759 (DRIER), schdld next appmnt for 7/18 TUE ! [**], saved tckt [SdLink\294232a.png], saved tckt
Paul H.
PP9830DJ1BB COOK TOP GE Damage to front right burner, needs burner assembly replacement; ordrng 1 WB30T10133 (radiant element)
Robert A.
WHIRLPOOL WASHER LSQ9030PQ0 , Found no adj dogs sent, used ts Installed trans asm, pump and dogs, ran unit, op test ok; used 1 80040 (DOGS) from stock, Job Cmpltd,
Paul H.
MFI2569VEQ1 MAYTAG REFRIGERATOR Unit cuts off and on, ice door repeatedly opens and closes, main control needs replaced; ordrng 1 WPW10310240 (cntrl-elec
Robert A.
FRIGIDAIRE RANGE FGGF3054MFA E11 stuck or shorted key, reset connections, needs clock with overlay Cust to let us know; ordrng 1 316419828 (OVERLAY13.11) and 1 316560118 (CONTROLER182.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved job compltd
Tim G.
WHIRLPOOL WASHER WTW4815EW1 , Complaint that the unit is not draining and spinning. Checked unit and found a little water left in the tub. Tested drain pump and found not running and 120vac present. Replaced the drain pump, op test good. Unit is covered by a 3yr PSP with HHgregg. Customer contacted hhgregg while tech was in the home and after waiting for two hrs to make contact customer had tech pull pump and put old one back on and will call when they get auth. Was not able to collect service charge due to owner not being home and able to get a hold of. ; Job Cmpltd, saved tckt [SdLink\294206a.png],
Corina B.
WRF990SLAM00 WHIRLPOOL REFRIGERATOR Replaced the parts listed. Optest ok.; Job Cmpltd
Dan H.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Customer complaint that water filter is stuck, removed water filter, installed new filter for customer, purged water system, op test good ; Job Cmpltd
Dan H.
KFIS29BBMS00 KITCHENAID REFRIGERATOR Customer complaint that deli drawer control is not working, deli drawer control is recieving 14vdc, unit needs new deli drawer control; ordrng 1 WPW10565995 (DELI CNTRL), schdld next appmnt for 7/19 WED
Jeff M.
KDTE104ESS KITCHENAID DISHWASHER Technical Service Pointer #: W10914584B The door is popping open in between cycles the railings need to be replaced of the upper rack and sit farther back into the machine to allow the door to properly seal; ordrng 1 W11048934 (RAIL) and 1 W11048936 (R RAIL)
Jeff M.
110.87088601 KENMORE DRYER The unit is not heat the element is getting 240vac. The unit needs a new heating ele. ; ordrng 1 WP8544771 (ELE.),
Jeff M.
WED4815EW1 WHIRLPOOL DRYER hat was plugged. The end of the fence was actually sitting on the ground to the ground was putting the vent. I put the vents in its proper location unit tested good also need to handle customer can install. ; ordrng 1 W10861225 (HANDLE)
Jeff M.
ATF6700FS1 FRIGIDAIRE WASHER The unit will not lock. It just buzzes taking visually see that the lock is broken needs a new door lock; ordrng 1 131763202 (door lock), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Chad P.
FTF530FS3 FRIGIDAIRE WASHER Found drain catch clogged. Removed debris. Op test ok. ; Job Cmpltd,
Chad P.
WTW8500DC1 WHIRLPOOL WASHER , No stored faults. Reset and calibrated unit. Ran mixed wash on deep water wash. Water level was normal. Advised on loading and operations. Op test ok. ; Job Cmpltd,
Chad P.
MVWB765FW0 MAYTAG WASHER No stored faults. Cc that unit at random fill all the way up. Ran calibration and rapid wash as thats what the customer most commly uses. Water levels are correct. Advised when unit fills all the way up it is trying to balance out the load. Advised on loading and operations. Op test ok. ; Job Cmpltd
Chad P.
MDB8959SFZ4 MAYTAG DISHWASHER Found door hitting left side of cab. Adjusred door alignment and ran normal wash. Op test ok. Drained unit out 2x. Op test ok. ; Job Cmpltd
Chad P.
WTW7000DW1 WHIRLPOOL WASHER Unit stored over load error code. Cleared fault. Draive system checks good. Leveled out unit and calibrated. Advised on loading and how to run drain spin. Op test ok. ; Job Cmpltd,
Corina B.
WMH31017AB4 WHIRLPOOL MICROWAVE CC that the light stays on sometimes then does not come on. Ran diag, everything passed. Placed a cup of water in the unit, heated. Tried several times, could not duplicate the problem. Optest ok. ; Job Cmpltd
Corina B.
GTW330ASK0WW GE WASHER CC it does not finish cycles. Ran a normal load, filled water and start to wash. Went to a drain and spin would not spin. Would turn off. Checked underneath unit and found oil. Will need a motor, mode shifter, and transmission. Called GS to order parts. ; ordrng 1 WH02X10363 (nut hub) and 1 WH05X25036 (MODE SHIFTER) and 1 WH38X24475 (TRANSMISSION ) and 1 WH49X25376 (1/3 hp motor and nut), schdld next appmnt for 7/18 TUE
Corina B.
110.20956993 KENMORE WASHER CC that the spin cycle is not strong. Ran a spin cycle with no clothes, spinned. Put towels in wet, would not spin. The transmission is leaking oil. Will need a new transmission. Called BB to order parts. ; ordrng 1 3360629 (gear case 20162), schdld next appmnt for 7/17 MON
Dan H.
KFIV29PCMS02 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 15 degrees , found fresh food section evaporator frozen solid, found fresh food section evaporator fan not running, fresh food section evaporator fan is recieving 14vdc, unit needs new fresh food section evaporator fan; ordrng 1 W10633627 (fresh food section evaporator FAN), schdld next appmnt for 7/18 TUE
Dan H.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit runs too long, no air leaks in door seals or cabinets, temperatures are good, evaporator has good frost pattern, evaporator fan is running, condenser fan and compressor are running, condenser is clean, unit is operating as designed ; Job Cmpltd
Dan H.
WFW95HEDW0 WHIRLPOOL WASHER Customer complaint that a waterline broke down the road and washer did not work properly after that, ran diagnostics found f8e1(long/no fill) error code, started quick wash cycle, door locked, unit filled and advanced to wash cycle, ran test cycle, all components working, unit is operating as designed ; Job Cmpltd
Dan H.
WED4800BQ1 WHIRLPOOL DRYER Customer complaint of loud squealing noise, started timed dry cycle, no unusual noises heard, idler pulley, rollers, and felt slides are in good shape, unit is operating as designed ; Job Cmpltd
Chad P.
WRF989SDAM00 WHIRLPOOL REFRIGERATOR Found ice ball on upper right corner of fz evap. Fz around 35 f. Cooling fault for ice maker. Unit has old style evap. Needs ff evap and drier replaced. Project code listed S71233. Big job. 3 job count. Cfc tech only. ; ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)
Tim G.
MAYTAG REFRIGERATOR MBF1958FEW00 Complaint of abnormal sounds. Tech didnt find any high pitch sound. Found the sound the customer was concerned about is coming from the damper motor. Checked motor and found the motor to have a grinding sound. Unit needs damper. ; ordrng 1 WPW10594330 (control), schdld next appmnt for 7/18 TUE !,
Tim G.
WHIRLPOOL REFRIGERATOR WSF26C3EXB01 Complaint of no cool. Checked unit and found both ff and fz temps at 74 degs. Pulled evap cover and found no frost or ice. Tapped low side process and found unit in a 22"i vac, added half the charge the unit takes (2.5oz) and found a improvement in pressure and frost pattern. Check all lines and joints in the compressor compartment and found no signs of oil. Unit needs evap and compressor. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 W10309989 (compressor) and 1 WP2188822 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/18 TUE 8-11 [***],
Corina B.
WFC340S0EW0 WHIRLPOOL RANGE Replaced door switch. Optest no good. Called GS and had me check the motor switch. The door latch and the oven light are both open. Will need a new door latch. Office to order parts. Per cust r/s; ordrng 1 WPW10107830 (latch-door), schdld next appmnt for 7/18 TUE
Corina B.
WEG515S0FS0 WHIRLPOOL RANGE , CC that the bake does not work. Checked outlet correct. Turn bake on lights, then goes off Opened the gas orfice, has a nice flame. Light on first spark, then after 30 sec. the gas turned off. Will need a ned spark module and wire harness. Will need a sr. tech with me to get the gas line off, tight spot and gas line is not long enough. ; ordrng 1 WPW10701462 (harns-wire) and 1 w10898291 (MODULE SPK), schdld next appmnt for 7/17 MON
Corina B.
SF303PEPQ1 WHIRLPOOL RANGE Replaced the wires. Turned burner on. Optest. Job Cmpltd
Corina B.
MVWX655DW1 MAYTAG WASHER CC making noises. Ran diag no codes. Ran a manual test and a calibration. Ran a rinse and spin. Removed the cam and reassembled the cam. Optest ok. ; Job Cmpltd MGDX655DW2 MAYTAG DRYER CC that there is a thumping noise when using the dryer. Removed the front panel and a screw and a backing to a pin was stuck the front felt of the dryer. Removed the items. Optest ok. ; Job Cmpltd
Corina B.
KFXS25RYMS2 KITCHENAID REFRIGERATOR CC that there water leaking from the bottom of the unit. Special Project S38253 Replaced the drain tube from t/s. Optest ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Corina B.
59675502400 KENMORE REFRIGERATOR CC that the ff is not cooling. Ff 71.4 fz 3.4. Found the evap fan was not running. Had 120 volts to the fan. Replaced the evap fan from t/s. Optest ok.; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd
Corina B.
11086332700 KENMORE DRYER CC that the unit wont start. Checked voltage at term block, correct. Found thermal fuse is open. Replaced thermal fuse from t/s. Vacuumed unit out. Optest ok.; used 1 WP3392519 (THERMAL FUSE) Job Cmpltd
Chris H.
WED9750WL0 WHIRLPOOL DRYER Installed element, op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Chris H.
GS6HEXNS04 WHIRLPOOL REFRIGERATOR Installed new valve and icemaker, op test good; Job Cmpltd
Chris H.
MVWB755DW0 MAYTAG WASHER , Customer complaint that basement flooded and now washer will not operate, rotor stator and clutch are all rusted out from water damage, unit will need a new rotor, stator and clutch, warranty does not cover flood damage, customer to contact whirlpool ; Job Cmplt
Chris H.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit makes noise, noise customer is hearing is the compressor, noise is normal, unit is operating as designed ; Job Cmpltd
Chris H.
FGHS2655PF4 FRIGIDAIRE REFRIGERATOR Installed new ice container assembly, op test good; Job Cmpltd
Chris H.
MVWC415EW1 MAYTAG WASHER Customer complaint that unit is not advancing cycles, ran diagnostics found lid switch up, stuck key and lid lock fault code, lid is not locking, replaced lid lock from ts, calibrated, lid locked, op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
Chris H.
MEDC215EW1 MAYTAG DRYER Customer complaint that unit is making a thumping sound, started unit on timed dry high heat, noise confirmed, found paperclip and a quarter stuck in the felt, removed items, noise is gone, op test good,customer has foil style venting explained the fire hazard and recommended replacing with a solid metal or semi rigid style venting; Job Cmpltd
Tim G.
KITCHENAID REFRIGERATOR KRMF706ESS01 Applied a bead of silicone around the fz section as requested by tech line. Cleared the little frost that was left of the rail and door. Customer to watch and let us know. ; Job Cmpltd,
Chris H.
WRT318FMDB01 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not cooling, frz temp at -2 ff temp at 60, air channell has froze over again, evap has ice build up unit is not defrosting long enough, entered forced defrost unit needs a new defrost control, customer wants to contact whirlpool and have the unit exchanged; ordrng 1 WPW10643378 (cntrl-elec), schdld next appmnt for 7/17 MON
Chris H.
PSH25MGWCBV GE REFRIGERATOR Customer complaint that unit is still leaking on the ff section, found unit leaking past gasket near evap in ff section causing an ice build up, steamed out, unit needs new gaskets and to be siliconed to seal any air leaks coming from the freezer section, confirmed with bb ordering parts; ordrng 1 WR14X10094 (gasket uc) and 1 WR14X10095 (gasket mullion duct), schdld next appmnt for 7/17 MON
Dan H.
KEMS306BBL2 WHIRLPOOL RANGE Customer complaint that oven door glass broke, confirmed inner iven door glass is broken, inner oven door is rusted by glass mounts(see pics), unit needs new inner oven door and glass, inner door is no longer available, advised customer that inner door should be changed with glass due to rusting by glass mounts, customer would like just the glass replaced; ordrng 1 3172218 (INNER DOOR) and 1 WP3169203 (GLASS), schdld next appmnt for 7/17 MON
Dan H.
WRF989SDAH00 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 41 degrees, partial frost pattern on freezer section evaporator, unit has old non coated fresh food section evaporator still, unit needs new fresh food section evaporator and compressor, parts and labor cover by special project S71233; ordrng 1 W10276644 (compressor ) and 1 W10687098 (fresh food section evaporator ), schdld next appmnt for 7/17 MON
Dan H.
WRF736SDAM14 WHIRLPOOL REFRIGERATOR Customer complaint that unit is making creeking sound, found door latch sticking to hinge when door is opened and closed, door latch has small groove in it, sanded door latch smooth again, no noise now, op test good ; Job Cmpltd
Dan H.
PLHS67EESB0 FRIGIDAIRE REFRIGERATOR Installed new control, op test good.
Dan H.
KRFC300ESS01 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees, freezer section temperature at 76 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.5amps, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, unit needs charged, recovered refrigerant, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
Dan H.
WRX988SIBM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 41 degrees, found fresh food section evaporator frozen solid, found fresh food section evaporator thermistor mount in wrong place, unit needs fresh food section evaporator cleared and fresh food section evaporator thermistor remounted in correct place, Cleared ice from fresh food section evaporator and remounted thermistor in correct position, op test good, advised customer to allow 24 hours for unit to reach proper temperatures
Dan H.
FFHS2322MSFA FRIGIDAIRE REFRIGERATOR Installed new ice maker, op test good ; Job Cmpltd
Dan H.
WRF560SEYB04 WHIRLPOOL REFRIGERATOR Customer complaint that water filter is not going into housing, installed water filter and purged waterline, op test good ; Job Cmpltd
Dan H.
WDT710PAYM5 WHIRLPOOL DISHWASHER Installed new upper rack track stops, op test good ; Job Cmpltd,
Dan H.
MQF2056TEW01 MAYTAG FREEZER Customer complaint that unit is leaking, found evaporator drain tube clogged, unut needs evaporator drain tube cleared, cleared evaporator drain tube, op test good
Dan H.
RF364LXMQ WHIRLPOOL RANGE Installed new oven temperature sensor, op test good ; Job Cmpltd
Robert A.
GE ICEMAKER ZDIS150WSSE Found no power to control, bin full of water, checked pump, no power out to unit, cycled power to pump, pump kicked on, power to unit, before bin was empty, pump stopped and unit shut down, disconnected unit, cycled power to pump, pump ran, drained all water, power to unit stayed on, needs drain pump asm; ordrng 1 W10825875 (DRAIN PUMP433.72), used 1 CREDIT (CONTROL BD), 1 CREDIT (SHIPPING), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/17 MON !,
Robert A.
FRIGIDAIRE REFRIGERATOR FFHS2322MWD Frz temp -2 deg, Jumped out stat, i/m not moving, forced advance of cycle, i/m cycled and filled, bad stat in i/m, needs i/mPlease quote and r/s; ordrng 1 241798224 (ICE MAKER119.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
KITCHENAID REFRIGERATOR KFXS25RYMS4 Found i/m cycling constant, lost posittion, replaced i/m and harness, unit cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY92.80) from stock, Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDFE304DWH0 Ran diognastics, no codes, water temp after fill 87 deg, need to run hot water in sink before starting unit, Good water flow, No codes, suggest using less soap, op test ok; , Job Cmpltd,
Tim G.
WHIRLPOOL REFRIGERATOR GI6SDRXXY07 Complaint of no cool. Checked unit and found the evap fan not running due to being blocked by ice. There was a lot of frost in the fz section due to door not closing all the way caused by the left rail/slide. Ran test 6 and found the defrost bimetal closed and the heater working. Cleared ice around the fan and tested, op test ng. Found the damper and the fan not turning on. Found no voltage to the fan. Unit needs main control. Quoted customer for repair and they declined due to cost.; , Job Cmpltd,
Tim G.
AMANA WASHER NTW4516FW1 Complaint that the unit is leaking. Checked unit and found the cold side of the valve cracked and leaking. Unit needs valve. ; ordrng 1 W11038711 (INLET VALVE ), schdld next appmnt for 7/17 MON
Gail V.
AMANA DRYER NED4655EW1 Complaint that the unit will not start. Checked unit and tried to turn drum by hand and found not turning. Checked blower wheel housing and found the blower wheel cracked in half. Unit needs blower wheel ; ordrng 1 WP694089 (wheel), schdld next appmnt for 7/17 MON !,
Tim G.
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Complaint that the unit is not cooling properly in both sections. Checked previous cfc work done and the compressor to have a valve brazed on the lowside process. Placed lowside gauge on compressor and found in a 2" vac. Added half a charge and found improvement in the pressure and frost patteren. Spoke to EB and per him evac unit pull vac and charge due to just barley in a vac. Tech did as advised and watched vac and found a leak in the ff evap on the suction side. Unit needs ff evap. ; ordrng 1 W11116006 (EVAP), schdld next appmnt for 7/17 MON ! [***], saved tckt [SdLink
Alice M.
KDTE704DBL0 WHIRLPOOL DISHWASHER InstAlled parts listed. Op test ok. ; Job Cmpltd
Chad P.
GSS30C7EYB00 WHIRLPOOL REFRIGERATOR Found temps around 22 in fz and 40 in ff. Unit set to max cooling. Removed machien compartment cover. All checks good. Good heat on condenser. Found evap is frosted over however the heater was sweating. Wrapped copper wire around heater. Wire was warm to the touch. Unit appears to be running defrost and cooling at the same time. Shut unit down from power supply and restarted. Let run. Heater nno longer warm. Advised to monitor for 24 hrs. If cooling does not return to normal please contact us back
Paul H.
ATB2232MRB00 AMANA REFRIGERATOR Defrost drain was clogged, cleared obstruction,
Paul H.
PFE28RSHHSS GE REFRIGERATOR Replaced ice maker, waited for it to cycle, cycled, will take a couple of cycles to clear; Job Cmpltd
Paul H.
KRFF305EBS00 KITCHENAID REFRIGERATOR Supply valve was off, opened valve and reseated filter, water flow is good; Job Cmpltd,
Paul H.
NED4655EW1 AMANA DRYER , Support rollers were worn, replaced with T/S, tested, op test good; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd
Paul H.
WRF736SDAM14 WHIRLPOOL REFRIGERATOR Observed quarter inch gap in FC gasket on top of door, found screw missing from FC door, cleared all frost and ice, found screw, reinstalled, proper seal now, op test ok.; Job Cmpltd
Paul H.
WDF560SAFW0 WHIRLPOOL DISHWASHER Found seal on dispenser door damaged, replaced dispenser, tested, op test ok; Job Cmpltd,
Jeff M.
GI6SARXXF05 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd
Chad P.
MFI2570FEZ02 maytag refrigerator Installed control. Advised to allow 24 hrs for water temp to lower. Op test ok. ; Job Cmpltd
Robert A.
MAYTAG WASHER MVWB765FW0 Found motor rubbing on plastic tub, raised unit, op test okNote the tub has a hole in it from motor rubbing; Job Cmpltd,
Tim G.
GE MICRO OVEN JVM1650BB003 installed lower interlock switch and tested, op test good. Advised the customer to keep the front of the cabinet and door clean and free of grease to prevent potenial fire. ; Job Cmpltd,
Tim G.
MAYTAG WASHER MVWB850YW0 Ran diognastics, found bearings loud, seal starting to leak, needs bearing kit, replaced bearings, ran diagnostic cycle, op test ok; used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,
Robert A.
MAYTAG DISHWASHER MDB7709AWW2 Complaint, ui panel loose, keys not always responding, found screw inserts on panel crack/broken, ribbon cable discolored, needs uiPer svc pnter W10727550B, called wptl mark Auth for part only. S25453Sr. 7719520132Requets am; ordrng 1 W10811158 (UI PANEL), C, schdld next appmnt for 7/21 FRI !,
Tim G.
WHIRLPOOL DISHWASHER WDT720PADM2 Complaint that the outer door panel is dented. Ordering new panel and reschedule for 08/03 at the request of the customer. ; ordrng 1 WPW10644292 (panel), schdld next appmnt for 8/3 THU !,
Tim G.
MAYTAG WASHER MHW6000XW2 Complaint that the unit displays F8E2 dispenser motor error. Verified error and preformed the steps in the tech sheet. Found the linkage good and the motor resistance checking pin 1-3 at DI6 on the ccu at 1,500ohms (1400-1600 good). Tested the quick diagnostics and looked for the motor to move and return to position 1 (pre wash), op test good. Tested the unit in a normal wash after clearing the error and found good op and not able to duplicate the problem. Tech also advised the customer to use no more than 2tbls of detergent to prevent suds and that their water supply shutoff leaks a little when turned off. ; , Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WFW9150WW00 Ran diagnostics, long drain, ran drain and spin, pump loud, replaced, ran diagnostic cycle, good, op test ok; used 1 WPW10730972 (PUMP155.00) from stock, , Job Cmpltd,
Corina B.
NAV5805AWW AMANA WASHER CC that it keeps dripping water into the tub. Will need a new water inlet valve. Gave cust est. Cust does not want to fix.
Corina B.
WTW7300DW1 WHIRLPOOL WASHER CC that the spin cycle does not work. Ran diag F0E3 overlaod, F0E5 off balance load. Ran test 51 auto and test 52 calibration. Found the basket was not centered. Centered the basket optest ok.
Chris H.
MDBH950AWQ MAYTAG DISHWASHER , Customer complaint that units door will not latch, closed door, door latched, tested several times, unable to duplicate issue, unit operates as designed
Chris H.
MVWB800VQ0 WHIRLPOOL WASHER Customer complaint that unit is not dispensing the bleach at the proper time, removed dispenser cleaned bleach dispenser, bleach stayed in, customer to monitor, if it persists order bleach dispenser; Job Cmpltd,
Dan H.
ATB2135HRQ AMANA REFRIGERATOR Customer complaint of water build up on fresh food section floor, found fresh food section door gasket torn and not sealing, unit needs new fresh food section door gasket, customer does not want repair at this time;
Dan H.
MVWX655DW0 MAYTAG WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f0e2(oversuds) error code, ran drain and spun cycle with 6 wet bath towels, cycle completed, towels are barely damp, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent MEDX655DW1 MAYTAG DRYER Customer complaint that unit is not starting, started timed dry cycle, unit started, unit heated, good air flow out side, started auto dry cycle, unit started, unit heated, unit is operating as designed
Dan H.
KUDS35FXSS8 WHIRLPOOL DISHWASHER Installed new chopper blade, op test good ; Job Cmpltd
Jeff M.
KRSC503ESS00 KITCHENAID REFRIGERATOR Freezer section is -1 fridge section is 37° I was unable to determine an issue the unit was working properly upon arrival unit tested good. ; Job Cmpltd, saved tckt [SdLink\293994a.png], saved tckt [SdLink
Jeff M.
WDT720PADM2 WHIRLPOOL DISHWASHER I found that the float switch was engaged there is some food gunk underneath the float I cleaned it unit tested good; Job Cmpltd
Jeff M.
NTW4705EW0 AMANA WASHER Installed new part unit op tested good ; Job Cmpltd
Tim G.
MAYTAG DRYER MEDX655DW Complaint the unit will not start (motor just hums). Checked unit and found th drum to not turn. Pulled rear panel and blower cover and found obstructed. Cleared obstruction, op test good. ; Job Cmpltd,
Tim G.
HOTPOINT WASHER HSWP1000M4WW Complaint that the unit will not spin or agitate. Tested unit on a drain and spin ans found unit to not spin and the lid switch working properly. Removed power from unit to reset, op test ng. Checked the motor status and found good. Checked the timer and per the tech sheet when in spin or agitate contacts R14 and R15 should be closed but found open and not closing. Unit needs timer. ; ordrng 1 WH45X22698 (timer washer), schdld next appmnt for 7/17 MON !,
Chad P.
WMH76719CS5 WHIRLPOOL MICROWAVE Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS
Robert A.
GE REFRIGERATOR GFE28HMHEES Found cond fan not running, no power, cycled power to unit, tested again, no power to fan, needs c/b and fan; ordrng 1 WR55X28074 (C/B) and 1 WR60X23363 (FAN COND), schdld next appmnt for 7/14 FRI ! [**],
Alice M.
PP9830DJ1BB GE COOK TOP Damage to front right burner, needs burner assembly replacement; ordrng 1 WB30T10133 (radiant element)
Paul H.
MFI2569VEQ1 MAYTAG REFRIGERATOR Unit cuts off and on, ice door repeatedly opens and closes, main control needs replaced; ordrng 1 WPW10310240 (cntrl-elec
Jeff M.
MMV4205DE3 MAYTAG MICROWAVE Incorrect control board was ordered I took the part number right off of the old board so we can order the correct part; ordrng 1 W11100598 (CONTROL
Robert A.
MAYTAG DISHWASHER MDB4949SDZ0 Installed pump, op test ok; Job Cmpltd,
Jeff M.
MVWC400VW1 WHIRLPOOL WASHER The transmission is not allowing them to agitate properly with gears inside the transmission are slipping I can hold the agitator as it agitates also the dogs for the agitator are broken
Robert A.
WHIRLPOOL DISHWASHER WDT720PADW2 Installed sump, ran diagnostic cycle, good, op test ok; Job Cmpltd,
Chad P.
MGR8800FZ0 MAYTAG RANGE Cc complaint that units control is freezing. When this happens the display freezes and the key pad will not respond. No stored faults. Cust states power must be reset to unit to get it to respond. Power checks good. Wiring checks good. Needs control replaced. ; ordrng 1 WPW10340325 (CONTROL), schdld next appmnt for 7/17 MON !, saved tckt [SdLink\294008a.