We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Amherst, OH 44001
Marie V
Job Details: 03/16/2023
"Cc that the unit is making grinding noise by the end of the cycle. Ran diag, found f0e5 off balance load. Also found cam one of the teeth broke off. Replace cam from t/s. Tested unit. On auto test and manual. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma Heights, OH 44130
Angel
Job Details: 03/15/2023
"Cc that unit was not agitating. Confirmed cc will not agitate just hum looked underneath and shifter was moving back and forth how it should so i replaced capacitor tested unit opt test no good. Verified again and noticed cam was not engaging all the way for it to agitate removed cam and it was damaged replaced cam hoping that the shifter did not get damaged as well but unit stated agitating as should it was just not engaging all the way because of the damaged cam.opt test good. Recommended customer not to overload washer as well.; used 1 W11395618 (CAPACITOR), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Geneva, OH 44041
Jason N
Job Details: 03/15/2023
"Cc unit not getting water/not washing dishesRan diagnostics, found codes 4-3 for motor not running, and 7-1 for no heat. Wash motor did not turn on during test cycle. Unit will need wash motor/pump replaced. Customer declined repair at this time ; ordrng 1 W11087376 (Pump/motor)"
We serviced a
MAYTAG WASHER
Model LAT9356AAE
Near Westlake, OH 44145
Angel
Job Details: 03/15/2023
"Cc, unit spins only, humming noise nothing else when activated. Confirmed cc, noticed water valves where off, turned on valves unit started working. Leaned unit up to check belt, found oil coming from transmission. Informed customer of oil, look up gear case for unit. Part discontinued."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Joe O
Job Details: 03/15/2023
Installed gear case and rotor. Ran diagnostics test cycle. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Fairview Park, OH 44126
Marie V
Job Details: 03/15/2023
"Cc that the unit lights are not working. Confirmed, all lights are having issues. Confirmed. Found freezer light broken. Also unit taking about 10 seconds to turn the lights on when opened door. Reset unit. Now is comes on right away Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Madison, OH 44057
Dan H
Job Details: 03/15/2023
"Customer complaint of grinding noise, confirmed, found cam grinding, installed new cam and belt, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Manny
Job Details: 03/15/2023
"Cc unit leaking from the bottom, verified and found kick plate wedged in the door, reinstalled kick plate properly and ran diagnostics no codes, u it finished auto cycle and no issues or leaks, unit is working properly, opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Geneva, OH 44041
Jason N
Job Details: 03/15/2023
Cc unit shutting off after several minutes.Customer stated unit will shut down after several minutes of running and will not be able to be restarted for about 15 minutes. Quoted customer drive motor replacement.; ordrng 1 279827 (Drive motor)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44149
David R
Job Details: 03/15/2023
"Cleared error codes. Replaced drain pump. Ran diagnostics test mode. All components working, leveled unit. Good. Advised anti vibration pads. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mayfield, OH 44143
Corina B
Job Details: 03/15/2023
"Replaced the ice maker. Tripped the breaker, code cleared. Tested ice maker. The deli drawer is coming out when you open the ff doors. Raised the feet. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, OH 44077
Jason N
Job Details: 03/15/2023
"Cc unit right hinge broken, door not closing correctlyFound lower door trim plastic is broken away from door. Receiver is missing. Unit will need new RH door. Customer declined repair. Estimate only.; ordrng 1 LW10353181 (Door fib white)"
We serviced a
SAMSUNG DRYER
Model DV331AEWXAA
Near Painesville, OH 44077
Jason N
Job Details: 03/15/2023
"Cc unit not heating Checked all thermals, found heater element reading open. Quoted customer heater element replacement. Customer declined repair. Estimate only. ; ordrng 1 DC47-00019A (Heater element)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Broadview Heights, OH 44147
David R
Job Details: 03/15/2023
"Old icemaker was turned off. Replaced new one. Turned on and went though test mode, cycled tray, called for water. Good, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Jason N
Job Details: 03/15/2023
"Cc unit stopped agitating and spinningRan diagnostics, no codes stored. Ran auto test cycle, motor just humming in agitation and spin. Checked under unit, found capacitor had blown up. Replaced capacitor using customer supplied pre Id part. Reran auto test cycle. All functions passed. Op test good."
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Kirtland, OH 44094
Joe O
Job Details: 03/15/2023
"Cc: intermittently burners not heating, oven turned itself onCustomer stated that intermittently the burners will not heat up. Stated one day they heard the oven signal go off for pre heat and they did not start the oven. Tested burners multiple times. All burners are heating and cycling heat. Ran test bake, canceled. Unit did not continue to heat. Found a service flash (CK2203) for false touch on this model. Stated unit can stop bake and or shut off. If unit can stop or shut off, could potentially start as well. Found unit does not have cover. Needs control cover; ordrng 1 5304533254 (Control cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Madison, OH 44057
Dan H
Job Details: 03/15/2023
"Customer complaint that unit has to be started 5-6 times before unit will start, ran diagnostics, no error codes found, started normal wash cycle, unit started right up and began filling and advanced to wash cycle, unit drains and spins, unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Wickliffe, OH 44092
Joe O
Job Details: 03/15/2023
"Cc: roller broke on shelfFound crisper cover broke where it holds roller wheel. Needs crisper cover; ordrng 1 5304508067 (Crisper cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 03/15/2023
"Cc: leaking, not running through cycleCustomer stated unit would fill for a minute then jump to 1 minute on timer, and that the unit had flooded laundry room floor. Checked under unit. No signs of leak. Ran normal cycle. Unit filled and is washing. No signs of leaking. Ran drain and spin. No leaking. Found customers drain sprays right at the side of stationary tub, and splashes water all over floor. And runs down the back wall of laundry room. No stored error codes in unit. Unit functioning as designed. Advised customer to monitor, and relocate drain. Op test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Avon, OH 44011
Angel
Job Details: 03/15/2023
"Replaced control board, ui magnetron and capacitor tested unit opt test good."
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS2040WBL0
Near North Olmsted, OH 44070
Marie V
Job Details: 03/15/2023
"Cc that the unit is not heating. Confirmed. Magnetron is not working. Unit drawing 8apm. Unit will need new diode and magnetron. Cut will call if they want to continue ; ordrng 1 W10245183 (Mag) and 1 W11256462 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cleveland Heights, OH 44112
Manny
Job Details: 03/15/2023
"Replace heater, ran force defrost, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rock Creek, OH 44084
Dan H
Job Details: 03/15/2023
"Installed new control, op test no good , unit thinks lid is open, unit needs new lid lock; ordrng 1 W11394572 (Lock)"
We serviced a
KENMORE DRYER
Model 11066812691
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/15/2023
"CC that the unit starts but stops. Confirmed. Found the drum not turning seized. Checked the motor and the blower wheel clear. The motor is seized. Will need a new motor and blower wheel. Cust does not want to repair ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Parma, OH 44134
Marie V
Job Details: 03/15/2023
Cc of unit not dispensing detergent and had some questions about unit. Ran diag no error codes. Answered all questions amd showed how the load and go works. Unit is working properly. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Parma, OH 44130
Marie V
Job Details: 03/15/2023
Cc that left hand side panel is dented. Replaced panel. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near North Royalton, OH 44133
David R
Job Details: 03/15/2023
Unit about 18 years old. Cc unit temps and noise. Found control just beeping and flashing. Not being able to turn compressor on and noise from damper. WP2220377 damper is available but 2307037 control is discontinued.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Painesville, OH 44077
Jason N
Job Details: 03/15/2023
"Cc takes several cycles to dry clothes and lint building up on bottomChecked airflow through venting to outlet. Airflow is low, louvers are barely opening on outlet. Customer stated they already had a vent company out to clean venting. Found that total vent tube length is 18ft. with three 90 degree elbows including foil vent tube connected to back of unit. Checked airflow at unit outlet, good airflow. Inspected blow wheel and cleaned out housing. Called wp techline, Steve, unit is working as designed, foil vent tube is not recommended, length of venting and number of elbows will restrict airflow. Documentation only."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Parma, OH 44130
Marie V
Job Details: 03/15/2023
Cc that the control panel flashes sometimes and that it changes the temperature by it self. Replaced control panel. Programmed to 01 code. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Avon Lake, OH 44012
Angel
Job Details: 03/15/2023
"Cc. Unit not spinning. ran diagnostics found f7e1 basket speed sensor fault, cleared error codes. Done manually spin test after canceling spin test lid lock light would not go out, had to unplug unit to unlock. Ohms tested motor windings tested good, ohms tested capacitor, tested good, changed shifter tested unit opt test good.; ordrng 1 WPW10006355 (Shifter)"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Cleveland Heights, OH 44112
Manny
Job Details: 03/15/2023
"Cc unit leaking, verified and ran test cycle, no water leaking, manually fill tub half way and no leaks, tilted unit and everything is dry, noticed the house cold water valve leaking. Advise customer to have someone fix the valve. Opt test ok"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Jefferson, OH 44047
Dan H
Job Details: 03/15/2023
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/15/2023
"CC that the unit is not cooling. Confirmed. 76 ff and Fz. Compressor is not turning on. Used the tester still not turning on. When in diag the compressor and condenser fan are not turning on, 0 volts. The damper is noisy. The left door is hitting the mullion rail closure, will need a new bushing. Will need a control, compressor, damper and bushing. Cust does not want to repair. ; ordrng 1 W10309989 (Compressor) and 1 W10843121 (Drier) and 1 WP67003903 (Damper) and 1 WP67002721 (Bushing) and 1 WPW10207861 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/15/2023
CC that the ff is not keeping cold enough and the ff is at the coldest setting. Confirmed. Fz 6 ff 41. Control is at the coldest setting. The evap fan is running and the condenser fan is running. Will need a main control. ; ordrng 1 W11035836 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Maple Heights, OH 44137
Corina B
Job Details: 03/15/2023
"CC that the oven does not heat. Confirmed. Found the IGNITOR is weak. Replaced the ignitor from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Strongsville, OH 44136
David R
Job Details: 03/15/2023
"Cc questions about time jumping up and down. Ran diagnostics, no error codes. Tested sensors, good. Time can go up and down depending on load size and if clothing is worn touching/swiping sensor. Unit is good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model WFG535S0LZ4
Near Brook Park, OH 44142
Marie V
Job Details: 03/15/2023
Replaced ignitor. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44102
Angel
Job Details: 03/15/2023
"Cc. Door locked, wont open. Confirmed cc, started unit, drain pump constantly running, door would not unlock. There is a service pointer for this issue, main board is needed as service pointer advised; ordrng 1 W11616491 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Jason N
Job Details: 03/15/2023
"Cc unit pump not working Connected unit to power and ran diagnostics, found code 7-2 for variable speed motor failure. Unit will need pump/motor replaced. ; ordrng 1 W11460946 (Pump/motor assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Bedford, OH 44146
Corina B
Job Details: 03/15/2023
"CC that the unit does not start, close the lid. Confirmed. Found the strike broken. Replaced the strike from t/s. Tested opt test ok.; used 1 W11457841 (Strike) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Cleveland Heights, OH 44106
Angel
Job Details: 03/15/2023
Replaced spark module tested unit opt test good.
We serviced a
GE DRYER
Model DBVH520GJ2WW
Near Novelty, OH 44072
Joe O
Job Details: 03/15/2023
"Cc: squealingFound drum wore through front housing. Needs front bearing assembly and slides.Customer does not want to repair at this time; ordrng 1 WE14M124 (bearing) and 2 WE1M504 (slide drum (wht))s and 2 WE1M1067 (slide bearing)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Columbia Station, OH 44028
David R
Job Details: 03/15/2023
"Cc questions about hot and cold water, customer was asking about hot water entering when selecting cold. Then ran diagnostics and found that the cold/hot water was reversed since installed. Correct tested. Good. Unit working properly. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Diamond, OH 44412
Brian M
Job Details: 03/15/2023
Installed damper and led OP Test Ok ;
We serviced a
WHIRLPOOL WALL OVEN
Model KOCE900HBS02
Near Ashtabula, OH 44004
Dan H
Job Details: 03/15/2023
"Customer complaint that oven quit working, display is blank, 14vdc to user interface , 7nit needs new user interface ; ordrng 1 W11396718 (Ui)"
We serviced a
JENN-AIR RANGE
Model WW27430B
Near Novelty, OH 44072
Joe O
Job Details: 03/15/2023
Cc: broil stuck in on positionOhmed out relay on control. Found relay welded closed. Needs controlControl shows discontinued.; ordrng 1 71001977 (Control(discontinued))
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Ashtabula, OH 44004
Dan H
Job Details: 03/15/2023
"Customer complaint that unit is not making ice, found ice box frosted over, unit needs new seal kit, part is out of stock so not scheduling return appointment ; ordrng 1 5303918784 (Seal kit)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Angel
Job Details: 03/15/2023
"Cc. Unit is loud during operation. Confirmed cc vibrating loudly, took apart unit and found blower wheel cracked replaced blower wheel reinstalled all parts tested unit opt test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMHA9019HZ3
Near Fairview Park, OH 44126
Angel
Job Details: 03/15/2023
Customer states unit will shut off and reset by itself and it only happened after the door and control was replaced. So we replaced both control board and door again tested unit as of now everything is working as should asked them to monitor for now opt test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Jason N
Job Details: 03/15/2023
"Cc unit not powering onChecked power in to unit at main control, good at 119v. Status LEDs on both main control and HMI board at lit and blinking, but no response from HMI. Unplugged unit several times to power cycle, no good, status LEDs show proper power, but no response from HMI. Checked voltage from ACU header, both 12 and 5vdc present. Unit will need HMI replaced. Customer declined repair at this time. ; ordrng 1 W11478526 (UI panel)"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Painesville, OH 44077
Jason N
Job Details: 03/15/2023
"Cc when unit oven lights, makes a boom sound. Temperature may also be offRan bake test, on first ignition, unit make a typical noise for rapid thermal expansion as flame came on. Let unit heat up and cycle several times, and monitored temperatures. Oven set to 350 degrees, temperatures averages 352 degrees after several cycles. Advised customer that a whoosh/ poof sound is normal for gas ranges during ignition. No issues found with unit at this time."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Geneva, OH 44041
Dan H
Job Details: 03/15/2023
"Customer complaint that unit shuts off after a few minutes on normal dry, put wet load in unit , started normal dry cycle, unit is heating, unit stopped heating, burner never lit, started quick dry cycle, burner cycles normally, unit needs new control; ordrng 1 W11531525 (Cntrl)"
We serviced a
GE RANGE
Model JGBS60DEF1WW
Near Geneva, OH 44041
Dan H
Job Details: 03/15/2023
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Elyria, OH 44035
Marie V
Job Details: 03/15/2023
"Took pop. Cc that the unit will not start. Confirmed, found unit on floatmode. Explain cust why that happens. Also tested water valves, they are working properly. No error codes . Ran calibration and auto test and started a cycle. Pass. Op test ok"
We serviced a
KENMORE DRYER
Model 110.64202201
Near Lorain, OH 44053
Marie V
Job Details: 03/15/2023
"Cc that the unit wont start. Confirmed. Found door switch broken. Replaced from t/s. Tested unit pass. Also unit has foil vent installed, advise cust to replace with rigid metal or flexible metal. Op test ok; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/15/2023
"Owner not here only some contractors working on the house, unit is missing the Ff door but cooling, called owner and let him know we need the door, and unit is working properly but wont cool due to the missing door. Ordering Ff right door; ordrng 1 LW10413519 (dor-fip)"
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Shaker Heights, OH 44120
Manny
Job Details: 03/15/2023
"Cc unit not working, ran diagnostics and found codes 4-5 for too many suds, 6-4 for float switch open, ran diagnostics and way too much suds in the tub, unit finished without any issues besides the suds, advise customer to add 2 tbps of vegetable oil to dissipate the suds, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Streetsboro, OH 44241
Brian M
Job Details: 03/15/2023
Cc of noise Found tub hub damaged Customer does not want to repair ; used 1 W10528947 (drive hub kit) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Aurora, OH 44202
Brian M
Job Details: 03/15/2023
Cc of no heat Found breaker tripped Tripped breaker ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS20
Near Avon, OH 44011
David R
Job Details: 03/15/2023
"Replaced blower fan. After installing still getting F8E0. Followed tech sheet, replace main control. Ordering. ; ordrng 1 W11261165 (Main control, side)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Bedford, OH 44146
Corina B
Job Details: 03/15/2023
"CC that the oven does not heat. Found pots and pans in the bottom drawer, could be hitting the igniter. Turned on the oven to 350* sparked and lights. Let the oven cycle several times. Advised cust to move the pots and pans in the bottom drawer. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/15/2023
"CC that the unit is not cooling. Confirmed. Ff and Fz 75. Hear the compressor buzzing. Service pointer W11634348 Rev B, locked rotor in the compressor. Will need a new compressor ; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11504445 (Coupler) and 1 W11109499 (Drier) and 1 W11504447 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Corina B
Job Details: 03/15/2023
"Cust showed pop, sent pic. CC that the unit is not draining. Confirmed. Drain pump is rattling. Removed the water from the basket. Broke the strike when lifting the lid. Replaced the strike from t/s. Checked drain pump, clear. Still not pumping the water will need a new drain pump. ; ordrng 1 W11396717 (Drain pump), used 1 W11457841 (Strike) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17G4BW3
Near Geneva, OH 44041
Dan H
Job Details: 03/15/2023
"Customer complaint that unit is not cooling, compressor and evaporator fan are running, freezer section temperature at 66 degrees, fresh food section temperature at 68 degrees, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 5303918275 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Amherst, OH 44001
Marie V
Job Details: 03/15/2023
"Cc that the unit did not spin the blanket out, had to run it twice. Ran diag, no error codes. Tested unit. Working properly. Explain cust how different unit is compared to old style, and what to do when is off balance. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Ridgeville, OH 44039
David R
Job Details: 03/15/2023
"Cc unit not collecting lint. Arrived and checked and found lint trap was half full with lint. Checked the back out unit, correct vent and not excessive. Checked filter housing, good, checked airflow outside. Good, short vent, only about 1 foot long. Unit overall checks good. Called techline, tech line agrees that unit is good, since airflow is good and that the lint trap in deed did have lint, that verifies lint trap is working correctly. Techline went over washer could be collecting and getting lint out of clothes, depending on load sizes and types of materials of clothes dryer can have more or less lint. Customer to clean lint build up to outside home vent when needed. Unit checks good, if anyone questions, customer can call whirlpool customer service and give file number and go over anything needed. As far as unit and tech line. Unit is working correctly and properly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Amherst, OH 44001
David R
Job Details: 03/15/2023
Cc unit leaking. Found pin hole leak in back line. Used a fitting from t/s. Tested. Good. No leaks. Op Test Ok. ; used 1 WR02X11330 (5/16 UNION) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details: 03/15/2023
"Installed control. Found unit still not reading float switch. Ohmed out from control. Float switch reading open. Ohmed out float switch at float switch. Tested good. Continuity tested harness, checked good. Re connected harness. Unit still not reading float switch. Spoke with bj, has to be issue in harness. Needs harness; ordrng 1 W11568793 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Lakewood, OH 44107
Manny
Job Details: 03/15/2023
"Cc unit display flickering, verified and no display, took apart and good voltage to control, but nothing making it out, unit needs a main control ; ordrng 1 W11122560 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rocky River, OH 44116
Angel
Job Details: 03/14/2023
"Cc. Not draining. Confirmed cc, found wire to drain pump broken. Gave estimate to customer for wire harness. Customer chose to try to fix them selfs.; ordrng 1 W11591637 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899PF2
Near Painesville, OH 44077
Dan H
Job Details: 03/14/2023
"Customer complaint that unit keeps freezing in back of freezer section , wires hanging out of ice maker , and dispenser lever is sticking, confirmed, defrost heater is working, unit needs new fresh food section ice maker , dispenser module, and control, customer does not want repair ; ordrng 1 242270102 (Dispenser paddle) and 1 243297613 (Ice maker) and 1 242115283 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, OH 44011
Marie V
Job Details: 03/14/2023
Cc that the door drops and she has a part that came off as well. Confirmed that part was from spring. Put back together tested it. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Painesville, OH 44077
Dan H
Job Details: 03/14/2023
"New part is broken(see pic), control arced when lid lock was disconnected, reordering lock and control; ordrng 1 W11543997 (Cntrl) and 1 W11394572 (Lock)"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/14/2023
"Installed cam and belt. Ran normal cycle, ran drain and spin. Advised customer to monitor over the next few loads. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Mantua, OH 44255
Joe O
Job Details: 03/14/2023
Installed actuator and cam. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Rocky River, OH 44116
Angel
Job Details: 03/14/2023
"Cc. Grinding noise, and thumping sound. Confirmed cc, noticed grinding noise was dryer vibrating on vent tube. Moved dryer from vent tube grinding sound went away. Still had clunking noise and vibration, looked into drum during operation, noticed the drum was out of true. Placed order for new drum. Office to follow up with appointment, do to part out of stock.; ordrng 1 W10545923 (Drum)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Eastlake, OH 44095
Dan H
Job Details: 03/14/2023
"Customer complaint that oven temperature is too low, oven temperature sensor is reading correct temperature, started bake for 350 degrees, bake burner lit, temperature after preheat at 285 degrees, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11620673 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Aurora, OH 44202
Joe O
Job Details: 03/14/2023
Cc: not dryingFound error codes F28(moisture sensor open) f31(l2 voltage error). Found unit is receiving proper power. Thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Op test ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC0
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/14/2023
"Cc unit not dispensing fabric softener Ran diagnostics, no codes stored. Pulled dispenser drawer and cleaned. Ran manual fabric softener valve test, good flow through dispenser. Ran quick wash cycle, ensured fabric softener selection was turned ON. After cycle, dispense drawer was flushed properly, only residue remaining in dispenser. Advised customer small amount of water/detergent residue may remain. Unable to duplicate dispense issue at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near South Euclid, OH 44121
Jason N
Job Details: 03/14/2023
"Cc unit making grind noise when agitatingRan diagnostics, no code stored. Ran manual agitation and spin tests, found noise is coming from drive motor. Drive motor will need replaced. ; ordrng 1 W10890624 (Drive motor)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Columbia Station, OH 44028
David R
Job Details: 03/14/2023
"Replaced door, trim, knobs, nameplate, bracket kit. Tested. Unit is working and functioning properly. Nothing is wrong with unit. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MEDE300VW0
Near North Royalton, OH 44133
David R
Job Details: 03/14/2023
Cc unit not cycling. Found open thermal fuse. Replaced from t/s. Good. Op Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Corina B
Job Details: 03/14/2023
Replaced the heater. Did not use the control. Brought the control for return. Ran diag the heater is on. Opt test ok.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Avon Lake, OH 44012
Marie V
Job Details: 03/14/2023
"Cc that the unit flooded kitchens floor. Removes bottom and confirmed theres a leak, found unit leaking from inverter. Cust will call back if they want to continue.; ordrng 1 WD19X25278 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model Koce507ess05
Near Lorain, OH 44052
Marie V
Job Details: 03/14/2023
"Replaced filter board and wire going to filter board and fuse. Tested microwave, it heats good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 03/14/2023
Replaced control board tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model MED5100DW0
Near North Royalton, OH 44133
David R
Job Details: 03/14/2023
"Replaced main control, tested. All options and heat working. Good. Op Test Ok."
We serviced a
GE RANGE
Model JGBP33SEH2SS
Near Lakewood, OH 44107
Corina B
Job Details: 03/14/2023
"CC that the oven is not turning on. Confirmed. 0 amps. 120 volts to the from the igniter. Will need an igniter ; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Cleveland, OH 44135
Corina B
Job Details: 03/14/2023
CC that the installers flipped the doors and there is a noise. Confirmed found the plugs missing. Advised cust there are noise with the cooling. Cust can install plugs; ordrng 3 WPW10520307 (Plugs)s
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Pepper Pike, OH 44124
Jason N
Job Details: 03/14/2023
"Installed blower wheel and seal kit. Ran dryer op test, no abnormal sounds/vibrations heard. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5540SQ0
Near University Heights, OH 44118
Jason N
Job Details: 03/14/2023
"Cc unit making loud clicking noise when running Ran dryer op test, confirmed noise, coming from front panel. Pulled front panel, found metal button stuck in felt seal. Removed and reassembled. Restested, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/14/2023
"Cc unit not cooling Found both sections at room temperature. Compressor not running, compressor start clicking. Checked amp draw on compressor when trying to start, reading 8.7A. Compressor is locked up. Tapped system to check pressure. System is equalized at 20psi. Added nitrogen to 140 psi to check for leaks. Used bubble solution to check all joints in rear compartment and on evaporator. No bubbles found. Called wp techline, Rob, equalization pressure is good, not likely to be a leak that caused compressor to fail, replace compressor and recharge. ; ordrng 1 W11635510 (Compressor) and 1 W11109499 (Drier) and 1 TJAF1200 (1/4 od tube)"
We serviced a
KENMORE REFRIGERATOR
Model 253.63712304
Near Eastlake, OH 44095
Dan H
Job Details: 03/14/2023
"Customer complaint that unit is not cooling, confirmed, found evaporator frozen solid, loud grinding from defrost timer, defrost thermostat is open, unit needs new defrost thermostat and timer ; ordrng 1 5303918202 (Def tstat) and 1 215846602 (Def tim), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland, OH 44120
Jason N
Job Details: 03/14/2023
"Cc unit controls working intermittently Found interface will not respond. Tried several times to access diagnostics, finally was able to get interface to respond. Found fault code 2-2 for no response from UI. UI console will need replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11302464 (Console)"
We serviced a
MAYTAG WASHER
Model Mvw6230hw1
Near Highland Heights, OH 44143
Dan H
Job Details: 03/14/2023
"Customer complaint that unit is not starting, lid lock is broken, ran diagnostics found f7e4(basket reengagement failure ) and f7e3(basket engaged during wash) error codes, shifter is not switching from spin to agitate, unit needs new shifter and lid lock; ordrng 1 W11394572 (Lock) and 1 W11481722 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 03/14/2023
"Customer complaint of loud noise while washing, started normal wash cycle, unit filled and began washing, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bay Village, OH 44140
Marie V
Job Details: 03/14/2023
Replaced door. Door comes with control. Will return new control.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newbury Township, OH 44065
Dan H
Job Details: 03/14/2023
"Customer complaint that unit stopped working, confirmed, nothing is working, control is receiving 120vac , unit needs new control, customer does not want repair; ordrng 1 W11399433 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HB07
Near Chardon, OH 44024
Dan H
Job Details: 03/14/2023
"Customer complaint that unit is not heating, placed glass of water in unit and heated for 1 minute, unit heated, unit is operating as designed"
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Corina B
Job Details: 03/14/2023
"CC that there is a fault code of f2e0. Confirmed. Ran diag F2e1 stuck key and f2e0 Keypad Disconnected. Sometimes it will work when you trip the breaker and then it doesnt. Will need a new control, ui and harness. Office to reschedule appointments. ; ordrng 1 W10911397 (Ui) and 1 W11025616 (Harness) and 1 W11099813 (Control)"