We serviced a
WHIRLPOOL WASHER
Model WFW8620HC3
Near Avon, OH 44011
Angel
Job Details: 01/20/2022
Replaced bellow tested for no leaks. Opt test ok.
We serviced a
GE DRYER
Model GTD65EBSJ4WS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/20/2022
"Cc unit not powering on Found unit getting proper voltage to control board but no lights or any power coming out of control Needs Control board ; ordrng 1 WE22X31717 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, OH 44147
David R
Job Details: 01/20/2022
"Found drain pump shorting out control, blew another control. Took pic of drain pump windings. Ordering another control, customer going to buy their own drain pump for replacement. ; ordrng 1 W10854225 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 01/20/2022
"Customer complaint of drn error on display, ran diagnostics found f9e2(pump drive system problem ), f0e3(overloaded), and f9e1(long drain) error codes, power to drain pump, drain pump is not pumping, unit needs new drain pump ; ordrng 1 W10876600 (Drain pump)"
We serviced a
FRIGIDAIRE WASHER
Model GLWS1233AS2
Near Columbia Station, OH 44028
Marie V
Job Details: 01/20/2022
"Cc that the unit got off balance and then started leaking. Confirmed, unit if full with water, found a sock on the drain. Removed filled unit back up all the way, it stops draining and started leaking again. Had to remove all water with vacc. Found another sock,. Removed. And filled unit back up a few times to make sure nothing else is inside. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Columbia Station, OH 44028
Marie V
Job Details: 01/20/2022
"Cc that the unit is doing the same thing, making a loud noise when agitating and last time it was used it did not spin the clothes out. Ran auto test, found hub stripped. Removed and verify the spines on the transmission they are rusted out. Unit will need new gearcase and new hub. Hub still under one year warranty. Gave estimate on new gearcase, cust will not fix. Op test ok.; ordrng 1 W11454734 (Gearcase 242.58), used 1 W10528947 (HUB), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near North Royalton, OH 44133
Marie V
Job Details: 01/20/2022
"When arrived unit still not cooling. Verify pressure 45psi while not running. Ran step 38 to test compressor would not start, tested with Orion board, it starts and shuts off 120wtt. Called BJ told me to call tech line unit has an internal leak. Called tech line they told me it was a low side leak, use nitrogen to find the leak and soapy water, i started on freezer evap, no leaks found. Verify fresh food and found that bubbles are coming out of the cabinet from cap tube and suction line comes from the liner. Unit cant be repair. Called tech line again to document. Unit cant be repair"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Chesterland, OH 44026
Jason N
Job Details: 01/20/2022
"Installed sump assembly. Ran diagnostics cycle in entirety, checked for leaks, none found. All functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 01/20/2022
"Recovered refrigerant. Installed evaporator. Charged system with nitrogen to 150 psi, system holding pressure. Brought system down to 29in/hg vacuum. Held vacuum. Recharged system with 7.5oz of r134a. Unit low pressure stable at 5 in/hg vacuum. Good frost pattern on first 3 coils. Advised customer to allow up to 24 hrs for unit to return to desired temps; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBS1
Near Pepper Pike, OH 44124
Jason N
Job Details: 01/20/2022
"Installed heater element. Ran wash test, checked for leaks. None found. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/20/2022
"Cc that the unit still dripping water, usually takes about 5 to 7 days to start leaking. Confirmed the leak. It looks like the ice maker puts too much water or is not level. Doors arent level, leveled unit out and called tech line, they told me that unit needs to be level this ice maker cant be adjusted to less water to come in he said , level unit so the front is higher that the back if cust calls back replaced the ice maker housing. ; ordrng 1 W11483114 (Box-ice.)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/20/2022
Cc that unit was stuck on 4min and 1 min Found error for lid lock but no issue found with lock actuator Ran auto test no issue found Ran calibration and reset errors Advised to watch
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near Aurora, OH 44202
Brian M
Job Details: 01/20/2022
"Could not confirm model or serial number But ran test found high voltage side at fault Needs magnetron, transformer, and capacitor ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W10278021 (transformr) and 1 W10278022 (magnetron) and 1 W10687898 (capactr-mg), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAM00
Near Lakewood, OH 44107
Angel
Job Details: 01/20/2022
Cc that units lights were flickering. Notice on light dimmed so i replaced all three lights. Opt test ok.
We serviced a
WHIRLPOOL ICEMAKER
Model MIM1554ZRS0
Near North Royalton, OH 44133
Angel
Job Details: 01/20/2022
Cc that unit is still not making ice. Started unit up and unit will just keep filling the water sensor is not working will need water fill sensor replaced. Ordering part; ordrng 1 WPW10485962 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Strongsville, OH 44136
Angel
Job Details: 01/20/2022
Cc that unit is still not making ice. Verified and found that the fill tube is frozen. Ran some test ui is sending 14vdc to heater and ice maker is cycling as should also water pressure is good checked resistance on heater and it was off will need freezer door replaced. Office to reschedule.; ordrng 1 LW11038915 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 01/20/2022
"Found shaft of gearcase damage also pulley broken and shield as well gave estimate customer will not fix ; ordrng 1 W11454372 (Gearcase) and 1 WPW10550173 (Shield) and 1 W10721967 (Pulley), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Streetsboro, OH 44241
Brian M
Job Details: 01/20/2022
Installed igniter OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Westlake, OH 44145
Gabriel P
Job Details: 01/20/2022
Found loose connections correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near University Heights, OH 44118
Jason N
Job Details: 01/20/2022
"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29 in/hg, held vacuum. No change to gauges. Recharged system with 4.27oz. Of r134a. Low side pressure stable at 0-1 psi. Good frost pattern starting on first coil. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
JENN-AIR RANGE
Model JJW9630DDS
Near Bay Village, OH 44140
Angel
Job Details: 01/20/2022
Replaced both lower and upper cooling fans tested unit. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/20/2022
Found roller squeaking but customer already had the part to fix
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/20/2022
"Found freezer led bad and top light replace,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Beachwood, OH 44122
Jason N
Job Details: 01/20/2022
"Installed manifold and retaining tub nut, started wash cycle. Checked for leaks, no leaks found. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/20/2022
"Customer complaint of vibration sound confirm heard it coming from exhaust took unit apart check all screws then put back together then it still made the vibration so took unit apart again insulated exhaust so it doesnt touch floor and the back then put back together and so far there is better results advise customer to monitor and explain her that if noise comes back it may be as design coming from whirlpool but we will call and find out but most likely it is as design from my experience ,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Avon Lake, OH 44012
Angel
Job Details: 01/20/2022
Cc that unit was making a loud noise. Ran unit and could hear the sound. Took unit apart and found that the rollers on unit were in perfect condition but were not lubed and not rolling smoothly causing the loud sound. Removed all 4 rollers cleaned out everything and lubed it as well reinstalled all parts tested unit. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Willoughby, OH 44094
Joe O
Job Details: 01/20/2022
Called customer to advised I was on my way. Customer stated they are not home at the moment but they could give me the garage code. Stated the unit is in the garage. Advised cus the unit will not work properly in the garage due to colder temperatures. Advised unit is designed to work in temperatures above 55 degrees.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Willoughby, OH 44094
Joe O
Job Details: 01/20/2022
Cc: not agitatingFound unit not agitating. Found error code f7e6(motor fault). Found actuator failed. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
GE DRYER
Model GTD72EBPN0DG
Near Mentor, OH 44060
Corina B
Job Details: 01/20/2022
"CC that the unit is not heating. Confirmed. Checked the heater, open. Will need a new heater. ; ordrng 1 WE11X21156 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Mayfield Heights, OH 44124
Corina B
Job Details: 01/20/2022
"Replaced the ice maker. Opt test ok ; used 1 4317943 (ICEMAKER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/20/2022
The door panel is bent. Will need a new door. Office to reschedule. ; ordrng 1 W11461692 (Door panel)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44118
Manny
Job Details: 01/20/2022
"Replaced heater opt test ok, customer is saying that the unit is not leveled with the cabinet, try to level the unit but his counter is curved making the dishwasher look uneven, see pic attachment
We serviced a
WHIRLPOOL RANGE
Model WEC310SAGB3
Near Cleveland, OH 44106
Manny
Job Details: 01/20/2022
"Cc coils keep glowing on and off, explain to customer that this type of surface element uses a temperature control and the cookware needs to be flat at the bottom and needs to make contact with the button on the element, replaced all 4 surface elements. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5900SB0
Near Cleveland, OH 44108
Manny
Job Details: 01/20/2022
"Cc console falling off, found one of the console clips missing there were both there last time I was here. Couldnt find the clip anywhere, ordering clips.; ordrng 1 WP8312709 (clip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near South Euclid, OH 44121
Manny
Job Details: 01/20/2022
"Cc unit is leaking again, found a pin hole in the inlet valve, replaced dispense about 2 quarts of water with cover off and no leaks. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Willowick, OH 44095
Joe O
Job Details: 01/20/2022
Cc: not agitatingFound error code f7e6(motor fault). Found actuator arm slipped off. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test okCustomer showed pop; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, OH 44004
Dan H
Job Details: 01/20/2022
"Customer complaint of rubbing sound, found pulley shield mark on ground where shield and pulley were on the floor during use causing pulley to loosen, tightened pulley, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 01/20/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 17 degrees, found freezer section evaporator frozen solid, defrost heater is good, unit needs new control and defrost thermistor , customer does not want repair at this time; ordrng 1 WPW10675033 (Cntrl) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Brecksville, OH 44141
David R
Job Details: 01/20/2022
"Cc getting F2E1 error. Not letting unit go into different options because error code will pop up, also came home to oven being on. Customer had it off since they called it in, turned on today getting all control issue problems. F2-E1, F6-E6, F6-E9. Stuck key error, lower and upper lost communication. All wires are good and plugged in. Continuity in wires. Tech sheet says to replaced controls. Gave estimate to customer. Do not order parts. ; ordrng 1 W11086141 (Ui) and 1 W11179310 (Control) and 1 W10801665 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Cleveland, OH 44108
Corina B
Job Details: 01/20/2022
Replaced the valve from t/s. Opt test ok ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS2
Near Beachwood, OH 44122
Manny
Job Details: 01/20/2022
"Cc unit makes loud noise when baking. Found convection fan nut loose, fasten nut ran bake and no more noise opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Willoughby, OH 44094
Dan H
Job Details: 01/20/2022
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Maple Heights, OH 44137
David R
Job Details: 01/20/2022
Cc unit icemaker not cycling. Only getting 1 batch of cubes intermittently. Temp checks good for both sections. Icemaker passed test mode. Water pressure is good. Customer to monitor and ordering icemaker to be replaced. ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Cleveland, OH 44143
Joe O
Job Details: 01/20/2022
Cc: not cooling properly in freezerFound unit is in garage. Advised customer unit will not work properly in garage. Advised they are meant to work in room temperature environment above 55 degrees.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Novelty, OH 44072
Joe O
Job Details: 01/20/2022
Cc: not cleaning properlyNo stored error codes. Ran diagnostics test cycle. Found cold water at the start of cycle. Advised customer on running hot water at start of cycle. Unit diverting water. Unit has good wash pressure. Unit functioning as designed. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Chagrin Falls, OH 44023
Manny
Job Details: 01/20/2022
Replaced LED modules opt test ok
We serviced a
GE RANGE
Model PS978ST1SS
Near Mentor, OH 44060
Dan H
Job Details: 01/20/2022
"Customer complaint that control panel is not working, confirmed, unit needs new main logic board, customer does not want repair at this time; ordrng 1 WB27T11430 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model LER3634EW0
Near Maple Heights, OH 44137
David R
Job Details: 01/20/2022
"Cc unit not spinning but will heat. Locks under panels broke, two screws under lint trap rusted out. Belt broken. Ordering screws, locks and repair kit. ; ordrng 1 4392065 (Repair kit) and 2 WP18776 (Lock front under panel)s and 2 WP487240 (Screws)s"
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW0
Near Cleveland, OH 44105
Corina B
Job Details: 01/20/2022
"Replaced the idler pulley and cleaned the dryer out. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the vent outside, opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Chardon, OH 44024
Joe O
Job Details: 01/20/2022
"Cc: lo flo, bleach leaking outCustomer stated when they use bleach the bleach leaks out the front of the dispenser, and does not go into the machine. Customer stated when unit is pushed into place the unit will not run through a cycle, and gives a lo flo error. Found error f0e2(over suds) f8e1(long fill). Ran quick test cycle. All valves working. Do not see any kinked lines. Checked valves, found small amount of sediment built up in both cold and hot valves. Found dispenser leaked when moving unit. Needs water valves, pressure switch, and dispenserAdvised customer could also need controlCustomer does not want to repair at this time; ordrng 1 W11524103 (Dispenser) and 1 W11316256 (valve) and 1 W11316255 (valve) and 1 W11316246 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details: 01/20/2022
"Cc unit making a loud metal on metal noise, found wash plate spline completely gone unit will need a wash plate.; ordrng 1 W10902814 (washplate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWWH2
Near Brooklyn, OH 44144
David R
Job Details: 01/20/2022
"Replaced icemaker. Called for water and cycled, good. Op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PP4A
Near Lakewood, OH 44107
Marie V
Job Details: 01/20/2022
Cc that the door seal is not sealing all the way. Seal looks good. Found container inside preventing door from closing all the way. The gasket is not needed. Will use money for the part towards SC on both jobs. Brought gasket for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Windham, OH 44288
Brian M
Job Details: 01/20/2022
Cc unit not cooling Found control to have 2 dashes could not get control to respond Replaced using truck stock Programmed board Unit kicked on Advised to let cool for 48 hours ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/20/2022
"Cust showed pop, sent pic. CC that the light bulb in the microwave is not working. Confirmed. Found bulb is broken. Cust tried to replace the bulb and the micro switch fell down. Reattached the switch. Will need a new bulb. ; ordrng 2 W10886919 (Light bulb)s"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Garrettsville, OH 44231
Brian M
Job Details: 01/20/2022
Installed bulb OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Marie V
Job Details: 01/20/2022
"Cc that the unit fills and then does nothing. Ran diag found error code of F5E1 lid fault F9E1 long drain. Tilted unit and removed drain pump found a sock stuck in it. Removed, make sure is clear, installed back in and replaced lid lock. Ran auto test , pass, drain pump is good. Started a normal cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near North Olmsted, OH 44070
David R
Job Details: 01/20/2022
Replaced freezer light. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Corina B
Job Details: 01/20/2022
"Replaced the ui and door switch. Started a cycle, stopped unit and started. Did not stop unless I stopped the unit. Opt test ok"
We serviced a
MAYTAG MICROWAVE
Model MMV1174FZ
Near South Euclid, OH 44121
Jason N
Job Details: 01/20/2022
"Cc unit not heating Plugged in killawatt, ran amp draw test. Unit drawing 12.1A during heat test, but not heating water. Unit needs magnetron. ; ordrng 1 W10754299 (Magnetron)"
We serviced a
WHIRLPOOL DRYER
Model WED9550WW1
Near Hiram, OH 44234
Brian M
Job Details: 01/20/2022
"Cc dryer not working Found thermal fuse open and idler pulley damaged Replaced fuse and idler pulley using truck stock OP Test Ok ; used 1 3392519 (), and 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakewood, OH 44107
Marie V
Job Details: 01/20/2022
"Cc that the unit is not washing the clothes. Ran diag found error code of F7E6 motor fault. Ran auto test, unit is not agitating. Found shifter off place. Replaced from T/S. Ran calibration and auto test again. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT02
Near Shaker Heights, OH 44120
Manny
Job Details: 01/20/2022
"Cc wpl sent harness for ice maker. Customer stated that ice maker harness is different and wpl sent I new one try to install and evap harness connector for ice maker is damaged, ordering evap harness.; ordrng 1 W11161901 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/20/2022
Found bin stuck and user interface changing by it self from crush to cube ordering ordering parts; ordrng 1 W11185686 (Ice bin) and 1 W11542754 (User)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details: 01/20/2022
"Cc unit not making ice, everything else is good. Checked temp, unit in defrost mode. Temp checking around 40-42* FF and FZ is 2-4*. Went though diagnostics, no ice maker error codes. All fans are running. Found connector wire blue to ice maker broken. Harness is not a repairable item. Non repairable. Customer to contact their warranty give them file number and go from there. ; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Painesville, OH 44077
Corina B
Job Details: 01/20/2022
Replaced the piston. Tested the microwave several times. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Mentor, OH 44060
Joe O
Job Details: 01/20/2022
"Cc: not spinning the basket, not agitating, noiseFound error codes f2e1(stuck key). Ran auto test. Found wash plate free spinning on gear case. Found wash plate and gear case stripped. Needs wash plate and gear caseCustomer does not want to repair at this time ; ordrng 1 W10752283 (washplate) and 1 W11455453 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Painesville, OH 44077
Dan H
Job Details: 01/20/2022
"Customer complaint that unit is leaking and an upper rack wheel broke, found upper rack wheel broken, started normal wash cycle, no leaks found, installed new adjusters, op test good ; used 1 W10712395 (Adjusters) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Painesville, OH 44077
Dan H
Job Details: 01/20/2022
"Customer complaint of noise while spinning, confirmed, noise is coming from gearcase, unit needs new gearcase, installed new gearcase, op test good ; used 1 W11455453 (CABRIO GEARCASE), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Dan H
Job Details: 01/20/2022
"Customer complaint of loud noises, compressor and condenser fan are running, both evaporator fans are running, air damper is working, properly, doors are sealing, defrost heater is working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44052
Angel
Job Details: 01/19/2022
Cc that unit is making a clicking noise. He played me a video and could hear the clicking sound the sound is the rotor when its agitating rubbing against the stator. Made sure that the rotor was not loose and everything was good explained to him unit is working as designed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Amherst, OH 44001
Angel
Job Details: 01/19/2022
Replaced heater tested unit to make sure there was no leaks and heater was working. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFEG500EWH0
Near Avon, OH 44011
Gabriel P
Job Details: 01/19/2022
Found panel crack took pictures ordering part was out of stock cannot schedule explain customer the process ; ordrng 1 W10645817 (White user interface panel)
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Mentor, OH 44060
Corina B
Job Details: 01/19/2022
"CC that the unit is not heating. Confirmed. Found the heater is open. Will need a new heating element; ordrng 1 WPW10222771 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Streetsboro, OH 44241
Brian M
Job Details: 01/19/2022
Cc unit stop cooling Found unit to not have any fans or compressor running Tried to enter diagnostics but it kept booting out of it Unplugged unit and let it sit plugged back in and unit started up advised it may be a control issue and to watch ; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/19/2022
Installed lid lock Ran test cycle OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/19/2022
"Heater box came damaged. Checked the heater, good. Missing the nuts. Called BJ and the service pointer states to use the parts provided. Will need a new heater. Office will need to reschedule ; ordrng 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near LaGrange, OH 44050
David R
Job Details: 01/19/2022
"Wrong type of unit, changed options, suppose to be a dryer. Customer says she has same 5 year extended warranty purchased on dryer as washer. Customer will need to contact ex warranty to check other wise she will have to pay for repair. Will need dryer repair kit. Gave estimate for repair; ordrng 1 4392067 (Dryer kit) and 1 661570V (Belt), used 1 Shipping from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Madison, OH 44057
Dan H
Job Details: 01/19/2022
"Customer complaint of buzzing noise, compressor , condenser fan, and evaporator fan all sound good, buzzing is cord or waterline vibrating against back of unit, unit is operating as designed"
We serviced a
GE RANGE
Model PGB995SET2SS
Near Madison, OH 44057
Dan H
Job Details: 01/19/2022
"Installed new igniter, op test good"
We serviced a
MAYTAG STACK W/D
Model LSG7806AAE
Near Madison, OH 44057
Dan H
Job Details: 01/19/2022
"Installed new blower wheel and coils, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Cleveland, OH 44120
Manny
Job Details: 01/19/2022
"Replaced all parts listed, when replaced mullion noticed both door were missing the door stoppers, unit will need bot doors stoppers.; ordrng 1 5304508014 (closer assembly) and 1 5304508015 (closer assembly)"
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Cleveland, OH 44128
Manny
Job Details: 01/19/2022
"CC unit wont start and has power, unit will not fill but everything else works Unit needs the ATC CONTROL. Customer will not proceed with the repair. Cux paid for service ; ordrng 1 WPW10248240 (switch-sen), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Jefferson, OH 44047
Joe O
Job Details: 01/19/2022
"Cc: not spinning, noiseFound error codes f0e3(overload) f0e5(off balance) f7e8(motor stator over temperature) f9e2(water ring detected). Found debris under motor. Removed debris. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Lorain, OH 44052
Angel
Job Details: 01/19/2022
Cc that unit was not igniting. Verified and found burner cap out of place to test it since they dont have gas hook up in rent a center I plugged in unit to test the ignitors and they were sparking perfectly. Unit seems to be working fine probably just had cap not sitting right on the burner. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, OH 44139
Jason N
Job Details: 01/19/2022
"Cc unit stopped cooling Found both sections at room temperature. Compressor is running, no heat on condenser. Unit has refrigerant leak, will need sealed system repair. Parts are covered by KA for 10 yr. ; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Filter drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Solon, OH 44139
Jason N
Job Details: 01/19/2022
Installed valve. Ran burner ignition test. Burner head ignites within 1-5 seconds. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQ1
Near Dorset, OH 44032
Joe O
Job Details: 01/19/2022
Cc: oven not ignitingFound igniter pulling 0 amps. Igniter receiving 120v. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM00
Near Avon, OH 44011
Gabriel P
Job Details: 01/19/2022
Found 0.51 amp too low also wattage was 58.0 too low and temp on refrigerator was49-50 and freezer 38-40 f check evaporator found very little frost there is a leak giving estimate customer will not fix ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Filter) and 1 W10836706 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/19/2022
Replaced fresh food section light. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Strongsville, OH 44136
David R
Job Details: 01/19/2022
"Replaced control panel. Ran diagnostics, good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 01/19/2022
Missing parts for bottle spray arm. Will replaced everything all at once. Ordering parts needed. ; ordrng 1 W11573754 (Clip manifold) and 1 W11568642 (Bracket manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, OH 44136
David R
Job Details: 01/19/2022
"Customer had POP. Just relieved. Customer had questions about temp. Checked temp, FF reading 38-40* FZ 5. Set to coldest settings, set damper to keep more air in FZ. Asked customer to also put items in unit to have unit working as designed. Customer to monitor. Unit good, op test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/19/2022
"Cc unit wont sense Found gearcase to be leaking oil and water Needs gearcase and all lower parts ; ordrng 1 W11455453 (Gearcase) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10915701 (rotor) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM5
Near Euclid, OH 44132
Corina B
Job Details: 01/19/2022
"Replaced the main control. Ui will not go into program. When waiting for t/l, unit turns on for a second on shuts off. Called t/l will need the ui. Customer is going to talk it over; ordrng 1 W10740217 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/19/2022
"CC that the unit will stop in middle of cycle. Ran diag F8e3 OVERFLOW CONDITION. Ran a co test, filled correct. Started the quick wash with clothes. Unit finished the cycle with clothes. Cust stated that there would be only 2 articles of clothing in the washer, when it happens. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan H
Job Details: 01/19/2022
"Customer complaint that unit is freezing food in fresh food section fresh food section temperature at 36 degrees set to 45 degrees, fresh food section thermistor at 6k ohms, freezer section thermistor at 23k ohms, called whirlpool techline spoke to Liam, said to block air channel to pantry drawer and to change fresh food section thermistor; ordrng 1 W10316760 (Thermistor)"
We serviced a
MAYTAG RANGE
Model MGR6600FW2
Near Cleveland, OH 44122
Manny
Job Details: 01/19/2022
"Replaced listed parts, ran bake opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 01/19/2022
Calling whirlpool cause alot parts been replace,called t/l
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Lorain, OH 44052
Angel
Job Details: 01/19/2022
"Replaced gas valve, regulator, and gas tubing. Opt test ok."