Local Reviews

Rated 4.8 out of 5 stars based on 4385 customer reviews

Corina B.

Corina B.

MVWB450WQ0 WHIRLPOOL WASHER Replaced the parts listed. Lid stays up. Ran a drain and spin. Optest ok.; Job Cmpltd

Near N Bay Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WDT780SAEM2 WHIRLPOOL DISHWASHER The ui is peelin c pic. The unit needs a new ui. The control function tested good just the overlay; ordrng 1 W10911311 (UI)

Near Maplewood St, Jefferson, OH 44047
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT780SAEM1 Found door link broken, replaced, op test ok; used 1 8194001 (LINK) from stock, Job Cmpltd,

Near Glencairn Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

ADB1300AFW0 AMANA DISHWASHER CC that its not finishing a cycle. Ran diag, no codes. Ran a calibration. Ran a normal wash, its draining. Its working as designed. Optest ok. ; Job Cmpltd

Near Mayfield Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

ROPER WASHER RTW4640YQ1 Ran diagnostics, long drain, tested pump, just humming, needs pumpCust to let us know; used 1 WPW10276397 (PUMP ASM, DRAIN118.11) from stock, Job Cmpltd,

Near Benwood Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

GFE28HMHEES GE REFRIGERATOR I found that the freezer door was very difficult to open the left side railing bearings are missing. Needs new railings I took the rear of the machine apart found the drain tube is clogged I cleaned the drain tube and I also found frozen water inside the drawer of the freezer. And the ice maker is over filling ; ordrng 2 WR17X13170 (slide upper basket)s and 1 WR30X21783 (ICE MAKER

Near Amboy Rd, Conneaut, OH 44030
Corina B.

Corina B.

MVWC415EW1 MAYTAG WASHER CC that the unit is leaking. Found the cold water hose had a hole in the hose. Replaced the hoses from t/s. Ran a calibration and drain spin. Optest ok. ; used 2 WP89503 (HOSE 1234) from stock,

Near Meadow Wood Blvd, Lyndhurst, OH 44124
Corina B.

Corina B.

MFF2558FEZ01 WHIRLPOOL REFRIGERATOR CC that there is frost in the fz. Found the fz gasket is not touching the frame of the fz. Used steamer to steam gasket out. Optest ok.; Job Cmpltd

Near Willow Hill Dr, Chesterland, OH 44026
Tim G.

Tim G.

JENN-AIR REFRIGERATOR JCD2389GES Complaint that the unit is leaking from the ice maker. Checked and found the fill cup with solid ice in it. Cycled the ice maker and found when filling the valve is seeping causing the fill cup to freeze over. Unit needs valve. Quoted customer for repair and ordering valve. ; ordrng 1 61005626 (valve,water. 84.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 THU !,

Near Mayapple Pl, Broadview Heights, OH 44147
Chris H.

Chris H.

WRF736SDAM13 WHIRLPOOL REFRIGERATOR Customer complaint that units water filter is stuck and will not come out, removed water filter, replaced, op test good ; Job Cmpltd,

Near Huntington Park Dr, Strongsville, OH 44136
Chris H.

Chris H.

MVWB700VQ0 MAYTAG WASHER Customer complaint that basement flooded and then unit displayed an F51 motor rps failure code, removed rotor it was full of water, stator rotor and rps sensor were submerged and are rusted, unit needs a new rotor, stator and rps sensor, qouted customer, customer does not want repair, will purchase new unit

Near Beresford Ave, Parma Heights, OH 44130
Chris H.

Chris H.

MVWX655DW0 MAYTAG WASHER , Customer complaint that unit is going off balance, ran diagnostics found off balance load, cabinet is damaged on right side from basket hitting cabinet, had customer put in load, filled unit, ran drain and spin, unit began shaking and went out of balance suspension rods are good and have been replaced recently , spun basket by hand felt inner tub basket is bent causing the unit to go off balance, unit needs a new inner basket, confirmed with bb ordering part; ordrng 1 W10752719 (basket), schdld next appmnt for 7/14 FR

Near Heather Ln, Brooklyn, OH 44144
Tim G.

Tim G.

WHIRLPOOL OTR MICROWAVE WMH31017AS4 Complaint that the unit sparks from the top of the control area and has a electrical odor. Checked and found the diode to have what looks like shorted. Tech also checked the cap and found good across both sides but shorting from one terminal to itself. Unit will need the cap, diode, and line fuse. ; ordrng 1 W10138793 (fuse) and 1 W10492278 (diode) and 1 W10850446 (capactr-mg), schdld next appmnt for 7/13 THU !,

Near Key W Dr, Parma, OH 44134
Chris H.

Chris H.

MVWB765FW0 MAYTAG WASHER Customer complaint that unit keeps tripping gfi recepticle, instructed customer unit should not be plugged into a gfi recepticle, found unit leaking from the gearcase which has rusted out the rotor and stator, unit needs a new gearcase, rotor, stator, clutch, confirmed with bb, ordering parts; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase)

Near Lincoln Ave, Parma, OH 44134
Tim G.

Tim G.

KITCHENAID DISPOSAL KCDB250G4 Installed new disposal, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, saved tckt [SdLink

Near Brower Tree Ln, Kent, OH 44240
Dan H.

Dan H.

MFI2266AES MAYTAG REFRIGERATOR Customer complaint that pantry lid and door shelf are broken and door gasket is torn, confirmed, unit needs pantry drawer track(lh), fresh food section door gasket and new chiller front; ordrng 1 W10165883 (TRACK) and 1 WP67006314 (CHILER F ) and 1 WPW10435969 (GASKET), schdld next appmnt for 7/14 FR MDBH945AWS0 WHIRLPOOL DISHWASHER Customer complaint that door will not close, confirmed, found door handle broken, unit needs new handle/latch assembly; ordrng 1 WPW10130695 (LTCH/HNDL ), 0 schdld next appmnt for 7/14 FR

Near Meadowbrook Blvd, University Heights, OH 44118
Tim G.

Tim G.

WHIRLPOOL DISHWASHER WDP340PAFW0 Complaint that the unit fills but does not wash. Checked error history and found a 4-3 motor not running and 7-1 not heat errors. Checked the motor connection while in the self diagnostics test and found a loose connection at the motor. Unplugged and reconnected to find the motor to now work. Let ut finish test and tested a normal wash cycle, op test good. ; Job Cmpltd,

Near Daisy Ave, Brecksville, OH 44141
Tim G.

Tim G.

MAYTAG WASHER MVWX600XW2 Complaint that the unit's lid would not lock. Checked and found errors F5E3 lid unlock error and F5E1 lid up error. Tested the lock and found it to not function properly. Replaced the lid lock, ran a recal cycle, op test good. ; used 1 W10404050 (LATCH) from stock, Job Cmpltd,

Near Skylark Dr, Parma, OH 44130
Dan H.

Dan H.

WFG720H0AS WHIRLPOOL RANGE Customer complaint that control panel is melting, no model/serial tag on unit, per service pointer #W10668166 unit needs new overlay assembly and clip, ordering overlay clip included; ordrng 1 W10678666 (OVERLLAY), schdld next appmnt for 7/14 FRI

Near Lexington Ave, Cleveland, OH 44103
Dan H.

Dan H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 21 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, tapped system found at 25psi, unit needs new compressor ; ordrng 1 W10507884 (compressor ), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/14 FR

Near Glencoe Ave, Brooklyn, OH 44144
Dan H.

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER New panel is damaged worse than orignal panel(see pics), need to reorder panel; ordrng 1 WPW10644292 (PANEL), schdld next appmnt for 7/13 THU

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

ABB2524DEW WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 2 degrees, evaporator fan is running, good frost patten on evaporator, air damper opens and closes, condenser fan a nd compressor are running, unit is operating as designed

Near Lakeshore Blvd, Cleveland, OH 44110
Dan H.

Dan H.

SF362LXSB0 WHIRLPOOL RANGE Customer complaint that oven is not heating, found saftey valve out of range, unit needs new gas valve, customer does not want repair

Near Treadway Ave, Cleveland, OH 44109
Chad  P.

Chad P.

WMH32519FS0 WHIRLPOOL MICRO OVEN Installed control and sensor. Op test ok. ; Job Cmpltd

Near S Meadows Cir, Strongsville, OH 44136
Chad  P.

Chad P.

MDB6100AWW DISHWASHER WHIRLPOOL Installed rework and control. Removed kick plate ran normal wash and observed. Op test ok.

Near Reid Dr, Parma Heights, OH 44130
Chad  P.

Chad P.

KDFE104DSS2 KITCHENAID DISHWASHER Installed control. Op test ok.

Near Knights Way, North Royalton, OH 44133
Chad  P.

Chad P.

KSSS48QJT00 KITCHENAID REFRIGERATOR Found condenser fan not running. Used tape measure to turn blade. Fan took off and started to run. Motor is weak. Needs condenser fan motor replaced. Large built in. No access to fan from the front. Unit will need to be pulled. Two techs required

Near Chase Moor Dr, Strongsville, OH 44136
Chad  P.

Chad P.

WRT316SFDW00 WHIRLPOOL REFRIGERATOR Found solder joint sill leaking. Repaired and charged. Verified pin hole did solder closed. Op test ok. ; Job Cmpltd

Near W 140th St, Cleveland, OH 44135
Chad  P.

Chad P.

GD5RVAXVY05 WHIRLPOOL REFRIGERATOR Found comp coming on and off. Removed power from unit let sit for a few minutes. Tested comp. windings check good. Turned power back on. Comp statred and ran. Let unit run for several minutes. Issue did not return. Advised to monitor unit. Op test ok. ; Job Cmpltd

Near Helen Dr, North Royalton, OH 44133
Chad  P.

Chad P.

MVWB855DC MAYTAG WASHER Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL

Near Chatham Dr, Seven Hills, OH 44131
Chad  P.

Chad P.

ET1PHKXPT02 WHIRLPOOL REFRIGERATOR The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak

Near E 126th St, Cleveland, OH 44108
Chad  P.

Chad P.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found unit not defrosting. Froced defrost. No good. Removed back panel and checked bimetal and heater. Both check good. Wiring and power check good. Needs defrost control. Manually defrosted evap to try and give the cust some cooling. Advised to freeze bottels of water to assist unit in cooling correctly. ; ordrng 1 WPW10352689 (CONTROL),

Near E 250th St, Euclid, OH 44132
Jeff M.

Jeff M.

LDE7304ACE MAYTAG DRYER The unit is making a squeaking noise I took the machine apart I could not locate a damaged part I applied grease to the rear rollers and tensioner pulley unit tested good;

Near W 14th St, Ashtabula, OH 44004
Jeff M.

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near Mountain Ash Dr, Mentor, OH 44060
Paul H.

Paul H.

MVWB855DC1 MAYTAG WASHER Ran diagnostics, f5e2 lid lock issue, ran auto test, lid did not lock, examined connection, good, no obstructions to latch, can hear control attempting to lock, needs latch assembly; ordrng 1 W10861642 (latch)

Near Moorland Dr, Grafton, OH 44044
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced gasket and leveled unit, good seal, op test ok.; Job Cmpltd,

Near Whittlesey Rd, Amherst, OH 44001
Corina B.

Corina B.

WED4815EW1 WHIRLPOOL DRYER 7/7/17 16:47: CB there 7/7 FRI, 16:09 to 16:43, CC that the unit gets to hot. Found the vent is smashed. Advised the cust to get an rigid elbow for the vent. Cycled the dryer and the heater is cycling properply. Optest ok.; Job Cmpltd,

Near Althea Dr, Painesville, OH 44077
Corina B.

Corina B.

JGD3536BS00 JENN-AIR COOKTOP Replaced the parts listed. Optest no good. Called GS had me check the outlet, hot/ neutral are reverse. There was a contractor was here and reversed the wires. Checked to make sure its grounded. Turned cooktop on, Optest ok. ; Job Cmpltd

Near Troy Ct, Mentor, OH 44060
Corina B.

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR , Replaced the part listed. Optest ok. ; Job Cmpltd,

Near Maypine Farm Dr, Highland Heights, OH 44143
Corina B.

Corina B.

A608 MAYTAG WASHER CC that the unit will not cycle. Called BB Removed the front panel and he said it needs a snubber. We do not have to proper tools to replace the part. Job Cmpltd

Near Mornington Ln, Cleveland Heights, OH 44106
Corina B.

Corina B.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Ff 46 fz fz 12 removed the evap cover, evap has a frost pattern threwout. Called BB and he said the ff top shelf is overpacked with food. Rearranged the food, advised cust to not overpack the shelfs. Optest ok.; Job Cmpltd,

Near E 167th St, Cleveland, OH 44110
Corina B.

Corina B.

MFF2558VEW2 WHIRLPOOL REFRIGERATOR CC that the ff is not keeping cold. Ff 45 fz 10 removed the evap cover, evap covered in frost. ran diag forced a defrost 4.19 amps on the defrost heater. Used steamer to steam evap. Replaced the jazz board from t/s. Brought core back for return.Programmed jazz board. Advised cust to keep unit off for 12 hrs to completely defrost the unit. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd

Near Heather Ln, Eastlake, OH 44095
Corina B.

Corina B.

WFG540H0ES0 WHIRLPOOL RANGE CC getting an error code f3e0. Checked oven sensor, 1000 ohms. Will need a new control and oven sensor. Called GS to order parts. ; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec), schdld next appmnt for 7/12 WED

Near Carolyn Dr, Mentor, OH 44060
Chris H.

Chris H.

NTW4600YQ1 WHIRLPOOL WASHER Installed new control, went to recalibrate, control sparked and shorted, control is receiving 120 volt, water valve has correct resistence, drain pump motor not showing correct resistence, ordeing drain pump motor and re ordering control, spoke with gs ordering parts,; ordrng 1 W10484681 (cntrl-elec) and 1 WPW10276397 (pump-water), schdld next appmnt for 7/13 THU

Near Sebert Ave, Cleveland, OH 44105
Chris H.

Chris H.

MDB4949SDZ MAYTAG DISHWASHER Appliance manager is out for the day, other team members cannot locate the part, i cannot locate the part, talked with bb, not rs office to do research ; Job Cmpltd WDF330PAHW0 WHIRLPOOL DISHWASHER Customer complaint that unit wouldnt start, and parts are missing, hooked up start box, panel illuminated, seems to be responding, unable to connect water to run full cycle, diagnostics no codes stored, tested unit the best i could without being installed, part missing is rinse aid cap, found exact cap on a damaged unit they are throwing away, installed cap, op test good ; Job Cmpltd

Near Northcliff Ave, Brooklyn, OH 44144
Chris H.

Chris H.

FFBD2408NSOA FRIGIDAIRE DISHWASHER Customer complaint that unit will not close, found hinges binding causing the lower inner door to depress the gasket too much, adjusted hinges, op test good

Near Bridge Ave, Cleveland, OH 44102
Chris H.

Chris H.

WTW7300DW1 WHIRLPOOL WASHER Customer complaint that unit keeps tripping the gfi recepticle, instructed customer that unit should not be plugged into a gfi recepticle, ran diagnostics found overload and off balanced load and loss of power, cleared codes, unit completed service cycle, customer needs a certified electrician to replace recepticle, unit is operating as designed; Job Cmpltd

Near Allanwood Dr, Cleveland, OH 44129
Chris H.

Chris H.

MDB2200AWZ WHIRLPOOL DISHWASHER Customer complaint that unit is leaking from the tub, found unit leaking from the sump housing, part is showing as discontinued, unit cannot be repaired, customer to purchase new unit ; Job Cmpltd

Near Kenilworth Ave, Parma, OH 44129
Chris H.

Chris H.

WED5610XW1 WHIRLPOOL DRYER Customer complaint that unit takes a long time to dry, started unit on high heat timed dry, unit is heating, removed vent, found lots of lint lodged inside, customer needs to have venting cleaned out to the exterior vent, unit operates as designed ; Job Cmpltd

Near Northridge Oval, Brooklyn, OH 44144
Chris H.

Chris H.

ALG643RAW WHIRLPOOL DRYER Customer complaint that unit is not heating correctly, ignited then flame wouldnt re ignite, found unit needs new gas coils, qouted customer, replaced coils from ts,op test good, customer has plastic style venting, advised this is a fire hazard and should be replaced with a solid metal or semi rigid style venting; used 1 279834 (COIL) Job Cmpltd

Near Stormes Dr, Parma, OH 44130
Chris H.

Chris H.

MVWC200BW0 MAYTAG WASHER Customer complaint that unit is leaving residue on the clothes, confirmed, found inner basket rusted causing the rust to stain the clothes, unit needs a new inner basket, qouted customer, customer does not want repair, wants to buy new unit,

Near Greenbrier Dr, Brecksville, OH 44141
Chris H.

Chris H.

MMV5208WS1 WHIRLPOOL MICROWAVE Customer complaint that unit will not start and has no power, found interlock switches broken, unit is receiving power, replaced switches from ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near Cheryl Ann Dr, Independence, OH 44131
Dan H.

Dan H.

WTW5900TW0 WHIRLPOOL WASHER Customer complaint that unit is not spinning out clothes, confirmed, found clutch slipping, unit needs new clutch; ordrng 1 285785 (CLUTCH) schdld next appmnt for 7/13 THU

Near Katherine St, North Ridgeville, OH 44039
Dan H.

Dan H.

WMH53520CS5 WHIRLPOOL MICROWAVE Customer complaint that light under unit will not shut off, confirmed, unplugged unit for a few minutes, plugged back in, control still contstantly sending 120vac, unit need new control; ordrng 1 W11100597 (CNTRL ), schdld next appmnt for 7/13 THU

Near Hardwood Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

MDB4949SDH3 MAYTAG DISHWASHER , Customer complaint that unit went dead right after installers left, control panel is unresponsive, found supply power cord disconnected, reconnected power wire, control panel lit up, started normal wash cycle, op test good,; Job Cmpltd

Near Linden St, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

WDT720PADM0 WHILRPOOL DISHWASHER Customer complaint that customer ran unit 3 times and soap never dissolved, started normal wash cycle, unit filled, wash motor never started, wash motor recieving 120vac, unit needs new sump assembly, customer does not want repair;

Near Lindbergh Blvd, Olmsted Falls, OH 44138
Dan H.

Dan H.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found screw stuck in fresh food section door gasket(see pics), removed, door gaskets are all sealing now, op test good ; Job Cmpltd,

Near Briarpatch Dr, Olmsted Falls, OH 44138
Dan H.

Dan H.

WSSH300G0WW GE WASHER Customer complaint that conrol panel lights come on randomly and is leaking, unit unplugged when tech arrived, plugged unit in, watch control panel for a few minutes no light randomly lit, started normal wash cycle, no leaks found, cancelled cycle, watched unit sit in standby for 10 minutes, no light randomly lit, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Shakespeare Ln, Avon, OH 44011
Dan H.

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 62 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, used power supply box, compressor started, let run 10 minutes, frost pattern improved, unit needs new start device, installed new start device, op test good, advised customer to allow 24 hours before restocking; used 1 8201786 (STARTER) Job Cmpltd

Near Wil-Lou Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

KDFE104DSS3 KITCHENAID DISHWASHER Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, glasses filled, incoming water temperature at 90 degrees, advised customer to run hot water in sink before starting unit, found soap dispenser door not closing, unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

Near Oxford Park Ln, Olmsted Falls, OH 44138
Dan H.

Dan H.

KOCE500ESS05 KITCHENAID MICROWAVE Installed new broil element plate and screws, op test good ; Job Cmpltd

Near Delray Ln, Avon, OH 44011
Corina B.

Corina B.

PLHS67EESB9 FRIGIDAIRE REFRIGERATOR CC that its not holding temps. Fz 20 ff 46 compressor amp drawl is .83 amps. Condensor is clean. Removed the evap cover and the top of the evap is covered in frost. Will need a new evap. Cust does not want to repair

Near McMackin Rd, Madison, OH 44057
Robert A.

Robert A.

WHIRLPOOL RANGE WFG505M0BW1 Complaint, left front burner not always igniting, cleaned burner, tested several times, op test ok; Job Cmpltd,

Near Williams St, Maple Heights, OH 44137
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRV986FDEM01 Installed auger motor, op test ok; Job Cmpltd,

Near Anthony St, Maple Heights, OH 44137
Corina B.

Corina B.

KRFC300EBS00 KITCHENAID REFRIGERATOR Replaced the left FF door. There was no part for the ff door. Cust had it directly come from whirlpool; Job Cmpltd,

Near Lorrey Pl, Mentor, OH 44060
Corina B.

Corina B.

NTW4605EW0 AMANA WASHER Ran diag fault codes lid lock, oversuds and motor speed basket. Replaced the lid lock and found the pulley laying on the floor the shield had a hole from where pulley fell off, from overloading the unit. Advised cust to use 1-2 tablespoons of detergent and 6-8 bath towels =1 load. Used the shield and the lid lock off of the t/s. ; used 1 W10838613 (LATCH), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd

Near Thomas St, Willowick, OH 44095
Tim G.

Tim G.

WHIRLPOOL DRYER WED4815EW1 Complaint that the unit is not running. Checked and found when starting the unit a loud grinding sound from the blower housing. Removed panel and cover and found a Allen key in the blower housing. Removed and tested, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near List Ln, Parma, OH 44130
Corina B.

Corina B.

MDB7749SBM3 MAYTAG DISHWASHER Replaced the control panel. Ran a calibration. Optest ok

Near Hyder Dr, Madison, OH 44057
Chris H.

Chris H.

MDB7749SBM1 MAYTAG DISHWASHER Installed new panel, op test good ; Job Cmpltd

Near Literary Rd, Cleveland, OH 44113
Chris H.

Chris H.

MGR8700DS2 MAYTAG RANGE Customer complaint that unit is not heating properly and that the burners are too high, customer is basing this off a metal thermometer, started unit on bake at 350, unit heated temp at 330, calibrated temps on control, retested, op test good ; Job Cmpltd

Near S Park Dr, Fairview Park, OH 44126
Chris H.

Chris H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not coollind properly, ff temp at 48 frz temp at 0, ff evap is covered in ice build, temps are set to close to freezing, corrected temps, steamed out evap, op test good ; Job Cmpltd

Near Spring Garden Rd, Parma, OH 44129
Chris H.

Chris H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit was not making ice, ice bin is full, found frost build up on right side of freezer from drawer not being closed all the way, explained to customer that if temps are to high in the freezer the icemaker will not make ice since its temps will be higher as well, instructed to make sure freezer drawer is shut all the way, op test good ; Job Cmpltd

Near Augustine Dr, Parma, OH 44134
Tim G.

Tim G.

MAYTAG DRYER MGDC215EW2 Installed new switch, op test good sound now gone. ; Job Cmpltd,

Near Wandle Ave, Bedford, OH 44146
Chris H.

Chris H.

WDT720PADW2 WHIRLPOOL DISHWASHER , Customer complaint that unit sometimes has water in the bottom of the unit, drain pump is operating and free of debris, found drain hose lower then the garbage disposal allowing water to flow back into machine, corrected drain hose, op test good; Job Cmpltd,

Near Parkview Dr, Seven Hills, OH 44131
Chris H.

Chris H.

MVWX655DW1 MAYTAG WASHER , Customer complaint that unit was just humming, stated he filled unit with hose then it started working, unit was in a continuous drain cycle, ran diagnostics found over suds condition and hot cold reversed, corrected hoses, advised customer on proper load size and soap usage, unit is operating as designed; Job Cmpltd,

Near Hillside Rd, Seven Hills, OH 44131
Jessica S.

Jessica S.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR , Installed new door hinge and closer, op test good ; Job Cmpltd

Near Stickney Ave, Cleveland, OH 44109
Chris H.

Chris H.

JJW9630DDS JENN-AIR RANGE Customer complaint that unit is displaying a 4d21 error code, error code is fan speed low rpm error, lower fan is operating,upper fan is receiving power, unit needs a new upper cooling fan, confirmed with bb, ordering part ; ordrng 1 WP74008383 (fan- tange ), schdld next appmnt for 7/13 THU

Near Chestnut Oval, Independence, OH 44131
Dan H.

Dan H.

GD5YHAXNL03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 37 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 1.6amps, condenser is clogged with dust and debris, condenser needs cleaned and thermostat, customer does not want repair at this time, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line

Near Princeton Blvd, South Euclid, OH 44121
Jessica S.

Jessica S.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit is leaking, ran diagnostics no error codes found, ran manual test cycle, opened valves, filled tub, started drain pump, no leaks found, unit is operating as designed ; Job Cmpltd,

Near Professor Rd, Cleveland, OH 44124
Dan H.

Dan H.

KBFS25EWMS3 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking water, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, drain tube covered per Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Elbon Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

GTS18KBMBRBB FRIGIDAIRE REFRIGERATOR Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared evaporator drain tube, op test good ; Job Cmpltd

Near Otis Ct, Cleveland, OH 44104
Dan H.

Dan H.

WRS325FNAH01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 15 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 1amp, condenser is clean, door gaskets are sealing, spoke to bb suggested customer fill empty space in fresh food section and freezer section with jugs of water to seek if that helps unit maintain temperature, will call customer tomorrow to get results; Job Cmpltd

Near E 68th St, Cleveland, OH 44103
Dan H.

Dan H.

KDTM354DSS4 KITCHENAID DISHWASHER Customer complaint that soap dispenser door is not opening, found dispenser door gasket binding door shut unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

Near Bratenahl, OH
Dan H.

Dan H.

WFG515S0EW1 WHIRLPOOL RANGE Installed new main control board, op test good ; Job Cmpltd,

Near Stonehaven Rd, South Euclid, OH 44121
Dan H.

Dan H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd

Near Doyle Rd, Jefferson, OH 44047
Corina B.

Corina B.

WFG505M0BW WHIRLPOOL RANGE Replaced the parts listed. Unit is not hooked up. ; Job Cmpltd MVWB835DW1 MAYTAG WASHER CC that there is excessive vibration. Ran diag no codes. Ran a rinse and spin. Could not duplicate the problem. No vibration. Optest ok.; Job Cmpltd,

Near Northcliff Ave, Brooklyn, OH 44144
Corina B.

Corina B.

WTW8700EC0 WHIRLPOOL WASHER CC that f5 keeps flashing. Plugged unit in and f5 keeps flashing. Will not go into diag. Called BB to order a main control and lid switch. ; ordrng 1 W10812415 (cntrl-elec) and 1 W10861642 (latch), schdld next appmnt for 7/12 WED

Near Gainsboro Ave, East Cleveland, OH 44112
Corina B.

Corina B.

WRF990SLAM00 WHIRLPOOL REFRIGERATOR Found an ice build on the back of the left hand of the ff. Found sevice pointer W10739305 to replace the Valero seal and the adapter. Called BB to order parts. ; ordrng 1 W10612142 (adapter 7568) and 1 W10739629 (gasket 716), schdld next appmnt for 7/12 WED

Near E 327th St, Willowick, OH 44095
Corina B.

Corina B.

MEDX6STBW1 MAYTAG DRYER CC that the dryer will not start. Found the start button is knocked off. Re-installed the start button. Plugged unit in and cycled the unit. Optest ok.; Job Cmpltd

Near Vine St, Eastlake, OH 44095
Corina B.

Corina B.

WFC340S0EW0 WHIRLPOOL RANGE Replaced the parts listed. The oven light does not work. Found the door switch is open. Called BB to order part. Atten erian maintenance when shipping part. ; ordrng 1 9757238 (switch-door), schdld next appmnt for 7/11 TUE

Near Lakeshore Blvd, Eastlake, OH 44095
Corina B.

Corina B.

WDF560SAFM1 WHIRLPOOL DISHWASHER Replaced the inlet valve. Did not run unit, its not hooked up. ; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Chris H.

Chris H.

JGB650SEFSS GE RANGE Customer complaint that units center burner flame doesnt burn evenly, found center burner head dirty, cleaned burner head flame is now even, op test good ; Job Cmpltd, FGHS2655PF4 FRIGIDAIRE REFRIGERATOR Customer complaint that unit is dispensing crushed ice occasionally when set to cubes and the the ice comes out fast, confirmed crushed ice complaint, solenoid checks good, fault is in ice crusher, ordering complete bin, confirmed with bb; ordrng 1 241860810 (ice container assy), schdld next appmnt for 7/11 TUE

Near Biltmore Ave, Cleveland, OH 44128
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIS27CXMS5 Complaint, not making ice, freezing food in ff, moisture in ff, frz -1, ff27Needs facia kit per svc pntr R8178796-A, i/m cycled and filled on its own, Ran diagnostics, damper failed, needs damper; ordrng 1 W10323239 (FACIA KIT) and 1 WPW10247377 (DAMPER), schdld next appmnt for 7/13 THU ! [**], saved tckt [SdLink\294131a.png], saved tckt

Near Aspen Glen Dr, Solon, OH 44139
Chris H.

Chris H.

MTB2156GEB WHIRLPOOL REFRIGERATOR Gasket was not cooperating, right on last corner install, door liner cracked, part is discontinued, gs will look into it ; schdld next appmnt for 7/12 WED

Near Oakfield Ave, Cleveland, OH 44105
Robert A.

Robert A.

WHIRLPOOL DISHWASHER MDB7749AWB1 alled wptl rick, auth for panel part only. Auth. S25453Sr 7719503615Replaced panel, op test ok Please refund difference; Job Cmpltd,

Near Alexander Rd, Bedford, OH 44146
Chris H.

Chris H.

PVM9179SF1SS GE MICROWAVE Installed new door, op test good; Job Cmpltd

Near Nutwood Ln, Wickliffe, OH 44092
Tim G.

Tim G.

MAYTAG DRYER MEDX655DW1 Complaint that the start switch is loose. Checked and found the switch was not locked into place causong the switch to be pushed in completely in. Reinstalled switch, op test good. ; Job Cmpltd, s

Near Andre Lane, Solon, OH 44139
Tim G.

Tim G.

KITCHENAID COOK TOP KCGD500GSS00 Installed new cooktop, op test good. ; Job Cmpltd,

Near Pinehurst Dr, Aurora, OH 44202
Chris H.

Chris H.

WFG515S0EW0 WHIRLPOOL RANGE Customer was unable to remove glass light cover in oven to replace bulb, removed cover, unit is under aarons warranty confirmed with gv, op test good ; Job Cmpltd

Near E 52nd St, Cleveland, OH 44127
Chris H.

Chris H.

JGS9900BDB WHIRLPOOL RANGE Installed new parts, op test no good, found one broken wire, fixed, still tested no good, found contacts on spark module intermittently making contact, adjusted all contacts, op test good ; Job Cmpltd

Near Russell Ave, Parma, OH 44134
Chris H.

Chris H.

NED4655EW1 WHIRLPOOL DRYER Customer complaint that unit is not starting, found unit is not receiving voltage, found breaker tripped, reset breaker had 240 volts at back of unit, if problem persists customer will need to contact a certified electrician, op test good; Job Cmpltd

Near Ferris Ave, Cleveland, OH 44105
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM0rz0 ff52, found ff evap frozen, ran diognastics, fan not running, thermistor open, needs fan, harness, thermistor kit; ordrng 1 W11087438 (FAN/THERMISTOR/HARNESS), schdld next appmnt for 7/12 WED ! [**],

Near Austen Ln, Richmond Heights, OH 44143
Robert A.

Robert A.

AMANA WASHER NFW7200TW Found unit not draining, lines clear, pump just making noise, needs pumpDrained water watched spin, good; ordrng 1 WPW10175948 (PUMP123.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/12 WED !,

Near E 124th St, Cleveland, OH 44120
Robert A.

Robert A.

WHIRLPOOL WASHER LSQ9030PQ0 Found drain pump leaking, center shaft of trans spins free, needs trans, spin tube damaged, , adj dogs (smooth) clutch greasy; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (BASKET DRIVE) and 1 WP21366 (NUT) and 1 WP3363394 (PUMP) and 1 WP389140 (DRIVE BLOCK), schdld next appmnt for 7/12 WED ! [**],

Near Argonne Rd, South Euclid, OH 44121
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Ran diagnostics, sensor fault, checked connection, found cap unplugged, reconnected, ran recal cycle, good, ran spin, good, op test ok; Job Cmpltd,

Near Penniman Rd, Orwell, OH 44076
Dan H.

Dan H.

RF364LXMQ WHIRLPOOL RANGE Customer complaint that unit is overheating, ran diagnostics found f3e2(bake/broil over range) error code, oven temperature sensor measures at 2700 ohms, should be 1100 ohms, unit needs new oven temperature sensor ; ordrng 1 WPW10181986 (oven temperature sensor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/11 TUE

Near Tiffany Dr, Painesville, OH 44077
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF540CWBB01 Installed frz light switch, op test ok; Job Cmpltd,

Near Ocean Point, Mentor, OH 44060
Dan H.

Dan H.

LGGF3043KFB FRIGIDAIRE RANGE Customer complaint that oven is not heating, started bake for 350 degrees, oven burner did not light, ignitor barely glowing, ignitor recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITOR ) from stock, Job Cmpltd

Near Lane Rd, Perry, OH 44081
Robert A.

Robert A.

FRIGIDAIRE DRYER AGQ7000ES1 Founf e68 code, stuck key, cleared code, tested keys, ran unit unit running and heating, cust states that unit will run, but stops and flashes code, needs uiCust to let us know; ordrng 1 134557200 (pc board202.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,job compltd

Near Steeplechase Dr, Mentor, OH 44060
Dan H.

Dan H.

FPID2497RF1A FRIGIDAIRE DISHWASHER Customer complaint that unit is not draining, started normal wash cycle, cancelled cycle after unit filled, unit drained, repeated several times, with same results, unit is operating as designed ; Job Cmpltd

Near Edgewater Dr, Lakewood, OH 44107
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Ff38, frz-5, comp and fans running, ice bin full, i/m cycled on its own, found ice in frz from door not sealing, reset door, checked all seals, good, op test ok; Job Cmpltd,

Near Lynd Ave, Lyndhurst, OH 44124
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFCO22EVBL5 Found a piece of ice stuck in teeth, removed, i/m cycled on its own, stripper broken, low water supply causing small cubes, plastic supply line should be replaced with copper line, saddle valve should be replaced with inline valve for proper water supply bypassed filter, no change, needs line and valve replaced, replaced ice maker, op test ok; used 1 W10884390 (ICE MAKER ASSY82.39) from stock, , Job Cmpltd,

Near Charney Rd, University Heights, OH 44118
Dan H.

Dan H.

25379152990 KENMORE REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 7 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator has good frost pattern, evaporator fan recieving 120vac, flicked evaporator fan, evaporator fan started, unit needs new evaporator fan motor, customer does not want repair;

Near W 104th St, Cleveland, OH 44102
Robert A.

Robert A.

GE DRYER GTD65EBSJ0WS Installed and programmed control sent to cust, op test ok; , Job Cmpltd,

Near Belle Vernon Dr, Novelty, OH 44072
Dan H.

Dan H.

KRFC300ESS01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, floor in front of unit scratched prior to refirgerator diagnosis(see pic), no air leaks in cabinet, fresh food section doors are sealing, freezer section door is sealing, unit is operating as designed ; Job Cmpltd

Near Edgewater Dr, Lakewood, OH 44107
Dan H.

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER Installed new door handle hardware and handle, op test good ; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Robert A.

Robert A.

Near Belle Vernon Dr, Novelty, OH 44072
Dan H.

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd,

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, found ice maker not plugged in, plugged in ice maker, ice maker cycled and filled, op test good ; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER New door panel came with dent and waso black, unit needs new stainless steel door panel; ordrng 1 WPW10644292 (PANEL), schdld next appmnt for 7/10 MON

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new drawer panel, op test good ; Job Cmpltd,

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Building manager states unit is not damaged and does not needs repair, also unit is occupied and he does not have permission to enter so no pics available; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

Near Detroit Ave, Cleveland, OH 44113
Tim G.

Tim G.

WHIRLPOOL DISHWASHER Complaint that the unit is not washing and is not disolving the deterget packet. Checked and found a F7E1 no heat. Tested unit in normal wash and found the unit to not run. Checked and found no power to motor. Checkd the board and found Fuse 8 open on the control causing the motor to not run. Unit needs control and sump asm. ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor), schdld next appmnt for 7/13 THU 11-2,

Near Brady Lake Rd, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT318FZDW02 Installed new compressor and drier. Pulled and held a 28"vac for 20mins (no change). Recharged the sys with 3.7oz of 134a, op test no good. Compressor ran for about 10mins unit began to cool and the compressor shut down very hard. Unplugged unit and checked between start, common, and run to find good resistance and nothing to ground. Tried to use start box after waiting 10mins for the pressures to equalize and found the compressor to have a locked rotor. Spoke to Gs no one stocks compressor. Customer contacting the consumer line and lowes. ; ordrng 1 W11092625 (COMPRESSOR), schdld next appmnt for 7/14 FRI ! [***],

Near Libby Rd, Maple Heights, OH 44137
Tim G.

Tim G.

FRIGIDAIRE REFRIGERATOR FFHS2311LBPA Complaint of chrushed ice all the time. Checked and found the ice bin lever under the solenoid asm causing the flap to not open. Repositioned, op test good. ; Job Cmpltd,

Near Duxberry Dr, Ravenna, OH 44266
Tim G.

Tim G.

GE OTR MICROWAVE PVM9195DF1BB , Installed door customer provided, op test good. ;, Job compltd

Near Windward Dr, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL MICROWAVE WMH53520CS5 Installed control and socket, op test good. ; Job Cmpltd,

Near W Woodall Dr, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL DRYER Complaint that the unit take two cycles to dry. Checked unit and found to heat. Checked the wiring to the cord and found L1 or L2 with a different type of screw and loose. Used correct terminial bock screw and tightened, op test good. ; Job Cmpltd,

Near Green Rd, Warrensville Heights, OH 44128
Tim G.

Tim G.

KitchenAid gas cooktop KCGD500GSS00, installed new cooktop , op test good.

Near W Parkway Blvd, Aurora, OH 44202
Aurora, OH - KitchenAid gas cooktop KCGD500GSS00, installed new cooktop , op test good.
Tim G.

Tim G.

MAYTAG REFRIGERATOR M1BXXLZYB00 Installed drain pan and washer, op test good.; Job Cmpltd,

Near Township Pkwy, Highland Hills, OH 44122
Tim G.

Tim G.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Installed new control, op test good. Tech has board for core return; Job Cmpltd,

Near Harper Rd, Solon, OH 44139
Tim G.

Tim G.

GE DRYER GTDP200EF1WS Complaint that the unit will not start checked and found the timer knob shaft broken caused by the timer binding. Unit will need a timer and timer know. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer doesnt want to repair unit due to cost. ; , Job Cmpltd,

Near Hampton Cir, Aurora, OH 44202
Robert A.

Robert A.

AMANA DISHWASHER ADB1300AFB1 Ran diognastics, no codes, water temp after fill 74deg, need to run hot water in sink before starting unit, watched cycle, heater is working, excess sudds in unit, op test ok; Job Cmpltd,

Near Mulberry Rd, Chardon, OH 44024
Robert A.

Robert A.

MAYTAG REFRIGERATOR MFC2062FEZ00 Recovered refrigerant, replaced comp and drier, pulled 28"vac w/pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

Near Mulberry Rd, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL WASHER WTW7300DW1 Installed console and housing, ran test 51 and 52, good, op test ok; Job Cmpltd,

Near Hunting Hill Farm Dr, Chagrin Falls, OH 44022
Robert A.

Robert A.

WHIRLPOOL DISHWASHER KUDP01FLSS3 nstalled railes and gaskets, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Chagrin River Rd, Moreland Hills, OH 44022
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDS01FLSS0 Removed kick plate and outer door panel, leveled and ran unit, good, talked w/cust, cust filling both cups, needs to use less soap, 1/2 of 1 cup, the small one empty, no leak found, op test ok; , Job Cmpltd,

Near Church St, Chagrin Falls, OH 44022
Robert A.

Robert A.

WHIRLPOOL COOK TOP W5CE3024XB00 Found hot indicator on, checked all elements, reset connections, light is off tested burners, light came on, watched, light went out, op test ok; Job Cmpltd,

Near Elliott Dr, Chagrin Falls, OH 44023
Tim G.

Tim G.

KITCHENAID REFRIGERATOR KRMF706ESS01 Customer now getting frost on the other side of the fz section. Checked and found the seal good all around. Called and spoke to Chris at techline sr# 7719481653 who found another service pointer W107558831B that states to add a bead of silicone around the liner of the fz. Due to gray interrior the silicone needs to be clear. Ordering silicone. ; ordrng 1 8201711 (adhesive), schdld next appmnt for 7/12 WED 8-11,

Near Mallard Ct, Streetsboro, OH 44241
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS3 Installed rollers, op test ok; Job Cmpltd,

Near Nantucket Dr, Chardon, OH 44024
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS3 Installed rollers, op test ok; Job Cmpltd,

Near Nantucket Dr, Chardon, OH 44024
Tim G.

Tim G.

WHIRLPOOL DRYER WED49STBW1 Complaint that the unit is making noise when running. Checked unit and tested on a high heat timed dry. Unit was ran for more than 15 mins and no sound was heard by tech or customer. Customer stated they would record the sound if it should happen again. Unit at normal op. ; Job Cmpltd,

Near OH-82, Garrettsville, OH 44231
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Complaint that the unit is not making ice. Checked and found the ice maker cycling over and over without filling. Replaced ice maker due to failed module, op test good. Customer to change the water filter. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Bowen Rd, Mantua, OH 44255
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Installed evap and compressor. Pulled and held a 28"vac for 20mins. Recharged system with 5.25 oz of 134a. Found good frost pattern, op test good. ; Job Cmpltd, s

Near Briar Dr, Streetsboro, OH 44241
Tim G.

Tim G.

MAYTAG REFRIGERATOR MBF2258XEB3 Complaint that the unit is leaking water and there is ice on the fz floor caused by the grommet style drain. Installed new drain kit and cleared drain and ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Stonewater Dr, Kent, OH 44240
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Customers complaint is that the unit has a dent on the outside cabinet of the unit. Checked and found a dent on the lower front of the unit. Customer states that the installer caused the dent that the customer checked the unit before it was brought into the home. Unit will need outer case. Customer stated that he doesnt want to go through the hassel of swapping cabinets. Tech refereed customer to the consumer line as well as home depot delivery as he was under the impression that we were coming out from home depot to issue a rebate or new unit. ; Job Cmpltd,

Near Meadowridge Rd, Mogadore, OH 44260
Tim G.

Tim G.

KITCHENAID DISHWASHER KUDS30FXWH3 Complaint that the unit caught fire when running. Checked unit (uninstalled in garage) and found the main control where the power supply connects to caught fire due to unknown reason. Checked the pigtail wiring and found no signs of heat or arching. Unit will need the main control and wiring harness. Called the safety team and spoke to Lynn sr# 7719417559 who stated that someone from whirlpool will be back in touch with the customer if they do not want to go forward with the repair. Spoke to customer, they do not want the unit repaired and will wait for whirlpools call. ; Job Cmpltd,

Near Luli Rd, Mogadore, OH 44260
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRF560SMYW05 Complaint that the unit is not making ice and has since the time of install. Checked unit and cycled ice maker and found no water into unit. Checked water connection and found a saddle valve attached to pex line. Found the valve not secured (tight) to line and line not pierced. Tech advised the customer that tech was not comfortable installing valve to pex and that they should contact a licensed plumber to have a 1/4 turn in line valve installed. ; Job Cmpltd,

Near OH-14, Ravenna, OH 44266
Arthur V.

Arthur V.

KENMORE REFRIGERATOR 795.78763.800 Found ice build up behind left side glide. Removed all ice and inspected glides ,rails etc. all look good. No sign of issue after ice removed. ; , Job Cmplt

Near OH-534, Geneva, OH 44041
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW7300DW0 Replaced parts listed. Op test no good. Needs gearcase. Reschedule at customer request. ( on vacation) ; ordrng 1 W10811956 (gearcase), schdld next appmnt for 7/13 THU !,

Near Morgan Terrace, Roaming Shores, OH 44084
Arthur V.

Arthur V.

MAYTAG REFRIGERATOR MFI2269VEB6 Found ice bucket full of ice and cust complaint is that ice continues to fall out after she pulls her cup away --- advised cust she has to wait long enough to let the ice door close before removing cup. Unit op test good. ( nothing leaking) reset humidity control to turn on mullion heater for condensation issue.; Job Cmpltd,

Near US-322, Orwell, OH 44076
Robert A.

Robert A.

MAYTAG RANGE MER8775AB0 Replaced handle and screw. Handle is secured again. ; Job Cmpltd,

Near US-322, Orwell, OH 44076
Robert A.

Robert A.

MAYTAG WASHER MHWE500VP00 Ran diognastics, f21 long drain, watched cycle, inspected pump, water in motor, just humming, replaced, ran test again, good, op test okFill hoses are cracked, suggest replacing; used 1 WPW10730972 (PUMP155.00) from stock, , Job Cmpltd,

Near Trumbull Rd, Thompson, OH 44086
Robert A.

Robert A.

WHIRLPOOL WALL OVEN WOD51EC7AB03 Replaced outer glass, top oven, op test ok; Job Cmpltd,

Near Lowell Dr, Highland Heights, OH 44143
Robert A.

Robert A.

AMANA OTR MICROWAVE AMV2307PFS0 Found inline fuse open, jumped out, tested door switches, good, tested unit, good, replaced fuse, tested op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

Near Wilburn Dr, South Euclid, OH 44121
Robert A.

Robert A.

MAYTAG DISHWASHER MDB7749SBM3 Ran diagnostic cycle, cold water code, motor not running code, watched cycle, no codes at end, op test ok; , Job Cmpltd,

Near Glencairn Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

WHIRLPOOL WASHER MVWB835DW0 Ran diagnostics f8e6 water hazard, checked lid lock, good, checked pressure hose, tested valves, good, ran test 51, all passed, ran test 52, good, op test ok; Job Cmpltd,

Near Old Brainard Rd, Pepper Pike, OH 44124
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2322MWD Complaint water from disp not working correctly, found water line in door not going to the correct place in disp, corrected, good, complaint no ice, Found molex plug for i/m disconnected, corrected, advanced i/m, unit cycled and filled, op test ok Called owner with quote ok Please run card; Job Cmpltd,

Near Avondale Rd, South Euclid, OH 44121
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2322MWD Complaint water from disp not working correctly, found water line in door not going to the correct place in disp, corrected, good, complaint no ice, Found molex plug for i/m disconnected, corrected, advanced i/m, unit cycled and filled, op test ok Called owner with quote ok Please run card; Job Cmpltd,

Near Avondale Rd, South Euclid, OH 44121
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT710PAYM5 Found stops on track broken; ordrng 1 WPW10195622 (STOPS), schdld next appmnt for 7/11 TUE !,

Near Sherbrook Dr, Wickliffe, OH 44092
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRT511SZDW00 Complaint, door not self closing, doors were reversed when delivered, cap to fill holes missing, frz door gasket sagging down Leveled unit, needs caps and gasket; ordrng 1 W10741118 (gasket-fip) and 5 WPW10520304 (BUTTON)s, schdld next appmnt for 7/11 TUE !

Near Greenlawn Ave, Beachwood, OH 44122
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT720PADW2 Ran diognastics cold water code, temp after fill 90 deg, watched cycle diverter not finding position, wash mator making noise, needs sump asm; ordrng 1 WPW10671941 (SUMP ASM), schdld next appmnt for 7/10 MON !,

Near Croyden Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

MGDC215EW2 MAYTAG DRYER The vent kept falling off the back of the dryer I tighten the clamp unit tested good; Job Cmpltd,

Near Fullerton Ave, Cleveland, OH 44105
Paul H.

Paul H.

AFI2539ERM01 AMANA REFRIGERATOR Replaced slides and brackets, tested, functioning properly; Job Cmpltd

Near Allandale Dr, Amherst, OH 44001
Paul H.

Paul H.

NTW4516FW1 AMANA WASHER Installed new control, calibrated, ran test, op test ok; Job Cmpltd

Near Wilson St, Lorain, OH 44052
Paul H.

Paul H.

MDB8959SBB1 MAYTAG WASHER Replaced control panel, tested, op test ok;

Near Forest Hill Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

MVWB855DC MAYTAG WASHER Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL)

Near Chatham Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

MEDB755DW2 MAYTAG DRYER was disassembling machine I found the rear bracket that holds the motor in place is broken do to the fan hitting the screws that I found inside the machine see pictures of the broken bracket and screws I found. unfortunately the rear bulkhead assembly will need to be ordered to finish the repair; ordrng 1 W11034908 (BULKHEAD)

Near Brookdale Ave, Parma, OH 44134
Jeff M.

Jeff M.

ET1PHKXPT02 WHIRLPOOL REFRIGERATOR The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak

Near E 126th St, Cleveland, OH 44108
Jeff M.

Jeff M.

GSS30C6EYY03 WHIRLPOOL REFRIGERATOR The door has dents and it C picture needs to be re-ordered; ordrng 1 LW10367500 (dor-fip ms)

Near Rochester Rd, Shaker Heights, OH 44122
Paul H.

Paul H.

KRFC704FBS00 WHIRLPOOL REFRIGERATOR Replaced valve, heater and reservior, found clip on filter housing damaged, also noticed missing gasket on cold duct for ice maker, replacing.; ordrng 1 W10794370 (HOUSING) and 1 W10828418 (gasket),

Near Marion St, Sheffield Lake, OH 44054
Paul H.

Paul H.

MVWC415EW2 MAYTAG WASHER Ran diagnostics, error f5e3 lid unlock fault, ran auto test, no issues with lid lock, however observed loud ratcheting noise, after investigation, found pulley is fully seated but extends too far down causing rubbing on the slots for the belt shield, gearcase misaligned, needs replacing. Also replacing warped belt shield; ordrng 1 W10806333 (gearcase) and 1 WPW10550173 (shield),

Near Windsor Dr, Elyria, OH 44035
Tim G.

Tim G.

WHIRLPOOL WASHER MHW8200FW0 Complaint that the unit is not spinning fast enough. Checked unit for errors and found none stored. Ran a self test cycle, op test good. Tested a drain and spin and found a a good spin. Tech did notice that there were a lot of suds in the unit when going through the self test. Unit has an auto feed dispenser set at x2 for the concentration and normal hardness for water. Checked and found the water very hard (425 ppm). Suggested to customer to try the unit with out the self dispensing unit and only use 2tbls of detergent as suds could cause the unit to not spin fast enough (causing the basket to bind). Unit appears to be working at normal op. Tech yelled out to customer several times and was not able to find anyone. Tech called the number on the work order and spoke to the mother and advised what the issue was. Mother gave tech customers number and no answer was found. ; Job Cmpltd,

Near County Line Rd, Chagrin Falls, OH 44022
Tim G.

Tim G.

MAYTAG WASHER MVWC300VW1 Complaint that the unit would not drain out and spin. Tested unit on a spin cycle and found unit to drain and spin. Filled unit on a regular cycle to check the timer op and agitation. Found the timer working properly and the unit to agitate. Advanced back to drain and spin and found no issues. Tech not able to duplicate problem. Customer did state that last Friday during the storm there were power issues in the area. Customer to call if problem should happen again. ; , Job Cmpltd,

Near High St, Chagrin Falls, OH 44022
Tim G.

Tim G.

JEN AIR REFRIGERATOR JFC2290VPF2 Complaint that the mullion popped out of its bracket. Reinstalled mullion, op test good. Customer also has several broken door bins and ordered their own. Found unit to also need the lft ff door gasket due to damage from the mullion. Quoted customer for repair and they would like to think about it first. ; , Job Cmpltd,

Near Seminole Way, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL WASHER MVWB835DW1 Complaint that the unit goes back and forth between rinse and spin. Checked unit for errors and found a F0E5 (off balance load) which will cause the unit to try to rebalance the load. Tested the unit in a rinse and spin with bath towels to check the suspension and found unit to work at normal op. Tech not able to duplicate issue. Instructed customer on loading and detergent useage. Unit working at normal op. ; Job Cmpltd,

Near S Burr Oak Dr, Solon, OH 44139
Tim G.

Tim G.

KITCHENAID DISHWASHER KUDS30FXPA9 Complaint that the unit is burning dishes (leaving a black marking). Checked unit and found a stored 10-1 dispenser electrical problem. Ran unit in a service test cycle and and the unit to suds up to the point where is leaked. Found suds caused by rinse aid and with excessive suds could cause poor rotation in the spray arm in return causing poor water circulation. Found the water temp at the sink to be 136degs (too hot). Advised the customer to lower the temp setting on their hot water tank to recommended. Unit will need a new dispenser due to leaking rinse aid and tech also noticed that the start led is very dim on the control compared to the other leds. Unit will also need UI. ; ordrng 1 WPW10304408 (dispenser) and 1 WPW10500088 (panel-cntl), schdld next appmnt for 7/12 WED !, saved tckt

Near Windward Dr, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL RANGE WFG540H0ES0 Complaint that the oven is not keeping temp. Checked unit and found that when baking the unit's ignition system is going into a lock out due to the burner noting maintaining a good ground. Added ground strap to burner and attached to the chassie of the unit. Tested unit in a bake cycle and found good ignition. Unit at good op. ; Job Cmpltd,

Near New Hudson Rd, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL MICRO OVEN WMH53520CS5 Complaint that the unit displays open close door when trying to use. Found door switches causing the error. Replaced same, op test good. ; Job Cmpltd,

Near New Hudson Rd, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Complaint that the doors are not level with each other. Found the rt ff door too high. Lowered door by lowering adjustment pin, unit doors now level. ; Job Cmpltd,

Near Hilliary Ln, Aurora, OH 44202
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW5000DW1 Installed new valve, cleared errors, ran recal cycle, op test good.; Job Cmpltd

Near Marchinn Rd, Ravenna, OH 44266
Tim G.

Tim G.

KENMORE DISHWASHER 665.1329K112 Complaint that the unit is not draining. Customer already had water removed from unit. Tested drain pimp and found to run. Pulled pump from the sump and found the impeller damaged caused by glass. Quoted customer for repair and replaced pump, op test good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, , Job Cmpltd,

Near Canada Rd, Mantua, OH 44255
Arthur V.

Arthur V.

WHIRLPOOL WASHER MVWB450WQ0 Ran diagnostics no errors. Cust states hinge is only issue. Left side hinge pie broke and screw went with broken piece. Needs screw before repair can be completed also order right side hinge---; ordrng 2 WPW10119828 (screw)s and 1 WPW10141679 (hinge), schdld next appmnt for 7/10 MON !,

Near N Bay Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

JVM1650BB003 GE MICRO OVEN The unit is not working it will heat sometimes. I found the lower door switch has failed i could not find the proper terminal size set up on the appropriate switch from truck stock. The part needs to be ordered; ordrng 1 WB24X829 (switch,door sense)

Near N Woods Ln, Solon, OH 44139
Jeff M.

Jeff M.

MER6755AAS MAYTAG RANGE The unit is not heating i found the heating ele. Open c pic the unit need a new ele; ordrng 1 WP7406P428-60 (ELE),

Near Nautilus Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WFW9500TW02 WHIRLPOOL WASHER The units tub assy is broken c pic the unit needs rebuilt. Est. only; ordrng 1 W10250762 (tub-outer) and 1 W10772614 (REAR) and 1 WP8182650 (PULLEY) and 1 WPW10250573 (SPINNER)

Near Hanes Rd, Aurora, OH 44202
Jeff M.

Jeff M.

WED9750WL0 WHIRLPOOL DRYER The unit is not heating i found the heating element is getting 240vac. The unit need a new heating element; ordrng 1 WP8544771 (ELEMENT)

Near N Deer Creek Ln, Pepper Pike, OH 44124
Jeff M.

Jeff M.

GI7FVCXWY00 WHIRLPOOL REFRIGERATOR The door gasket that I ordered was the correct part number they sent the incorrect parts I installed the chute assembly I found that the dampener control is not working upon arrival this time which would cause the original no cool issue I propped the dampener open needs the control dampener also re-ordering the same gasket hopefully it's packed correctly this time and customer also wants the pads because the rubber pad is coming apart; ordrng 1 W10443238 (door gasket) and 1 WPW10247377 (CONTROL) and 1 WPW10368730 (PAD) and 1 WPW10368730 (PAD)

Near E Baintree Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

KFCS22EVMS8 KITCHENAID REFRIGERATOR Door was not opening I have played some steam to the left rail. The Door opened all the way customer cleaned the frost up unit tested gooD

Near Wimbledon Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

MVWC565FW0 MAYTAG WASHER The unit had a shift and lock code error I cleared the codes recalibrated machine explain to customer proper use of the machine unit tested good; Job Cmpltd

Near E 86th St, Garfield Heights, OH 44125
Chad  P.

Chad P.

WTW8040DW0 WHIRLPOOL WASHER Found unit very loud in spin. Stator and rotor check good. Shifter checks good. No leaking. Needs gearcase replaced. ; ordrng 1 W10811956 (GEARCASE)

Near Malibu Dr, Parma, OH 44130
Chad  P.

Chad P.

WRT771RWYB00 WHIRLPOOL REFRIGERATOR Found new evap box damaged. Inspected evap. Bottom was crushed in. Vac tested evap. No good. Found crack on lower left hand bend. Spoke with g.s. To reorder evap. ; ordrng 1 WPW10314205 (EVAP)

Near S Gallatin Blvd, Brook Park, OH 44142
Paul H.

Paul H.

MDB8959SFZ4 MAYTAG DISHWASHER Found tub frame bent and mount cracked. Needs both replaced. Big job. 3 job count. ; ordrng 1 WPW10084086 (MOUNT) and 1 WPW10681507 (TUB ASSY)

Near W Bend Way, Columbia Station, OH 44028
Chad  P.

Chad P.

KRFC604FSS00 KITCHENAID REFRIGERATOR Tech failed to realize chatter kit can only be installed on a copper or plastic water line of 1/4". Cust has ss line. Tech will have to return and convert part of the line to accept chatter kit. Office to schedule for c.p. Only. He will have to bring fittings to complete job

Near Castleton Rd, Cleveland Heights, OH 44121
Chad  P.

Chad P.

MEDC215EW1 MAYTAG DRYER Installed timer. Ran on several different settings and cycles. Op test ok. ; Job Cmpltd

Near Oakbrook Dr, North Royalton, OH 44133
Paul H.

Paul H.

MBL2258XES4 MAYTAG REFRIGERATOR Found drain tube stopped up, steamed and removed ice in FC, replaced drain from T/S, op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Butternut Ridge Rd, North Ridgeville, OH 44039
Paul H.

Paul H.

KSRG25FVMT00 KITCHENAID REFRIGERATOR Replaced ice door, wasn't dispensing due bin being frozen, cleared and tested, op test ok.; Job Cmpltd,

Near Missouri Ave, Lorain, OH 44052

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