We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL03
Near LaGrange, OH 44050
David R
Job Details:
07/08/2022
"Icemaker is damaged. Took pics. Customer doesnt want to replace cover; saved tckt"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Parma, OH 44134
Manny
Job Details:
07/08/2022
"Cc unit bulb Keeps going out, checked holder and its good check voltage and voltage is fluctuating at the socket going from 119Vac all the way to 126Vac, removed control and took voltage on control and same keeps fluctuating, unit will need main control.; ordrng 1 W11552021 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austinburg, OH 44010
Brian M
Job Details:
07/08/2022
Installed recommended parts Ran nitro test no flow through suction line Applied heat and got flow but stopped as soon as I removed heat Could not get restriction to move, not repairable
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Ashtabula, OH 44004
Joe O
Job Details:
07/08/2022
Cc: not heating properly(long bake times)Ran test bake. Found average temp is 10 degrees cooler then set temp. Advised customer on how to offset temps. Advised whirlpool states 16 degrees off is normal. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21HS8KS4
Near Lakewood, OH 44107
Corina B
Job Details:
07/08/2022
CC that there was a puddle of water on the ff section. Confirmed. Steamed out the ice from the valve dripping. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ0
Near Cleveland, OH 44106
Corina B
Job Details:
07/08/2022
"CC that the unit is not heating. Confirmed. Found the igniter is turning on. Will need gas coils. Replaced the gas coils from t/s. Checked outside vent, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Cust will call in to make payment. Opt test ok. ; ordrng 1 279834 (Gas coils)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jason N
Job Details:
07/07/2022
"Cc unit filling up and not washing. Customer stated unit was filling up with water, much more then usual, so she unplugged it. Plugged unit back in, unit in wash cycle. Canceled cycle. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle with clothing load, unit sensed and added water to appropriate level and advanced to wash. Could not find any issues with unit at this time."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Cleveland, OH 44130
Gabriel P
Job Details:
07/07/2022
"Replace regulator,still having issue call tech explain everything the other company replace and what I have found notice wants I replace regulator the harness is saying is open I believe is a bad harness whirlpool tech agrees with me customer does want to wait any longer ordrng 1 W10908902 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Middlefield, OH 44062
Brian M
Job Details:
07/07/2022
Cc unit not drying properly Found customer using eco boost settings Advised on settings
We serviced a
WHIRLPOOL RANGE
Model 45510171
Near Madison, OH 44057
Joe O
Job Details:
07/07/2022
"Cc: oven staying on after unit is shut offUnit has no model serial tag(can see residue where tag was). Customer stated has to unplug unit to shut off oven. Ran test bake. Canceled, ui shows unit off. monitored element temps. Temps dropping. Built estimate for control(based off information in our system). Advised customer because we do not have a model and serial tag the parts could potentially be incorrect. Greg did not answer for estimate. Advised tenant if issue continues it will need control.; ordrng 1 W10894095 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG STACK W/D
Model MHW5630HW2
Near Berea, OH 44017
Marie V
Job Details:
07/07/2022
"Cc that the unit is not completing cycle and at the end sometimes shows end sometimes it has. 00 on the display and does nothing, will not unlock door. Ran diag no error codes, ran step 12 auto test, unit worked all the way until the end it added water and shut off. Ran drain and spin when unit finished and tried to run another cycle it was showing 5min for all cycles . Had to reboot unit , also quick wash had spin turned off, showed cust. Ordering control and Ui. Will need 2 techs since unit is stacked. Office will contact once they have eta on the part. ; ordrng 1 W11322901 (Control) and 1 W11316623 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lorain, OH 44052
Angel
Job Details:
07/07/2022
"Cc that unit not functioning. Confirmed looked underneath and found pulley nut backed out and belt came off. So i replaced cam, shifter and belt ran a calibration. Opt test ok.; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM1
Near Ravenna, OH 44266
Brian M
Job Details:
07/07/2022
"Cc unit not washing Found wheel broken and stuck under float Removed wheel unit started unit does run but motor seems loud Recommend sump replacement and lower rack wheels need replacement ; ordrng 1 WPW10591570 (pump&motor) and 4 W10195416 (wheel)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Painesville, OH 44077
Jason N
Job Details:
07/07/2022
Installed auger/ice container parts. Ran ice dispense test. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Gabriel P
Job Details:
07/07/2022
"Steam ice replace evaporator cover and control kit,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Solon, OH 44139
Manny
Job Details:
07/07/2022
"Cc unit freezing in the Ff stated that lowes sent a tech and he said it was a seal issue inside, found fz door not sealing all the way and the left Ff door doesnt seal either, unit will need fz seal, Ff left seal and air duct seal, customer stated that to of the crisper drawer wheels broke off, she stated shes has an extended warranty and she needs an estimate to submit to them, provided customer with estimate for the repair and collected for service, ordrng 1 5304501270 (gasket) and 1 241778307 (gasket-refr door) and 1 5304508008 (gasket seal) and 2 5304508761 (Shelves)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Mentor, OH 44060
Corina B
Job Details:
07/07/2022
"Replaced the magnetron. Opt ng. Test magnetron less then 1 ohm. Diode has deflection 1 way. Transformer 2 ohms. Will need a diode, transformer and capacitor. ; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W11371266 (Transformer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mentor, OH 44060
Corina B
Job Details:
07/07/2022
"CC that the drawer is hard to pull out and the vegetables go bad. Confirmed. The middle drawer is hard to pull out, used Vaseline on the slides. Uni is in a defrost when arriving. Temp ff 53 Fz 3 control is at the coldest for the ff and 3 for the Fz. Lowered the freezer to 2 and th ff to 3. Advised cust to monitor to temp. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Strongsville, OH 44149
David R
Job Details:
07/07/2022
Replaced heater. Ran diagnostics. Good. Showed customer how to clean filter. Good. Op Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
David R
Job Details:
07/07/2022
"Cc unit will run about 5 mins then cut breaker, this has been happening past 1 month and a half. Found open thermal cutoff, replace from t/s. Still breaker cutting off. Replaced heater and fuse as well. Found wire connected to breaker box on dryer circuit is burnt. Took pics and showed customer. Will need electrician. Unit is good ; used 1 279838 (ELEMENT), 1 WP3392519 (THERMAL FUSE), and 1 279769 (THERMAL CUTOF) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44111
Gabriel P
Job Details:
07/07/2022
Is filling and draining but is not agitating found error code with tachometer ordering capacitor and Motor ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11590868 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Painesville, OH 44077
Jason N
Job Details:
07/07/2022
"Installed inlet water valve. Ran operational test, checked for leaks. None found. Op test good."
We serviced a
JENN-AIR COOKTOP ELE
Model JED8430BDF
Near Solon, OH 44139
Manny
Job Details:
07/07/2022
"Cc knob broke, unit needs new knob, ordering and customer will install the knob.; ordrng 1 WP74010839 (knob brus), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lorain, OH 44053
Angel
Job Details:
07/07/2022
"Cc that unit stopped functioning again. Verified and found thermal fuse open. Checked Heating element and it was reading good and it was not grounded but i still replaced also replaced thermostat, cut off and thermal fuse tested unit to make sure it was cutting on and off when its supposed to and it was. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44053
Angel
Job Details:
07/07/2022
Cc that keg came off from rear right hand side corner. Customer had the leg so I reinstalled it and inserted legs more because they were out to much causing them to fall of if you try to pull or push unit. Leveled unit out. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Willoughby Hills, OH 44092
Joe O
Job Details:
07/07/2022
"Arrived, found evaporator is incorrect part. No part number on box. Evaporator will not fit in freezer. Re ordering evaporator. Evaporator out of stockOffice to reschedule ; ordrng 1 WP2188823 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Parma, OH 44130
Marie V
Job Details:
07/07/2022
"Cc that the filter is stuck, confirmed. Found small piece on filter housing that popped out. Corrected issue. Also leveled unit for cust. Op test ok"
We serviced a
KENMORE RANGE
Model 790.9505331
Near Mentor, OH 44060
Corina B
Job Details:
07/07/2022
"CC that the unit does not go pass 200*. Checked the bake element grounded to ground. Will need a new bake element. ; ordrng 1 316563600 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, OH 44123
Corina B
Job Details:
07/07/2022
"CC that the unit is not cooling and the ice maker is not working. Confirmed. Fz -2 ff 60* found the freezer door missing a screw causing warm air to go into the freezer. Found the fan covered in ice. Good frost pattern on evaporator. Steamed out the evap. Ran diag for the defrost heater and the fan both turn on. Re attached the door. Cycled the ice maker, cycled. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44102
Gabriel P
Job Details:
07/07/2022
Call whirlpool tech line damage to fridge was not repairable send pictures to whirlpool customer has to call customer service and give file opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Cleveland, OH 44135
David R
Job Details:
07/07/2022
"Cc questions about unit and sounds. Went through fans, comp, defrost noises. All checks normal and normal operation. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Streetsboro, OH 44241
Brian M
Job Details:
07/07/2022
Installed heater OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Aurora, OH 44202
Brian M
Job Details:
07/07/2022
Unit is not in range and already has a correct heater installed
We serviced a
KENMORE REFRIGERATOR
Model 59679272991
Near Lyndhurst, OH 44124
Joe O
Job Details:
07/07/2022
Installed bimetal. Cleared build up. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Broadview Heights, OH 44147
Marie V
Job Details:
07/07/2022
Cc that the unit takes a long time on other cycles so she use quick cycle. Explain cust that unit on some cycle does takes over an hour. Ran diag error code F0e2 over suds. Explain cust how much detergent use. Also showed where to clean up on bellow after a cycle and to run clean washers every 30 loads. Unit is working as designed at this point. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5600XW1
Near Parma Heights, OH 44130
Marie V
Job Details:
07/07/2022
"Cc that the unit runs but no heat. Confirmed. Verify power at heating element, 240V, found heating element open. Will need new heating element. ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middleburg Heights, OH 44130
Marie V
Job Details:
07/07/2022
"Cc that the unit does not spins the clothes out , it will drain but not spin, also it shows lid lock on you can open the door. Ran diag found error code F1E2 motor control fault. Unit will need main control. Office will contact once they have eta on the part.; ordrng 1 W11399433 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Euclid, OH 44119
Corina B
Job Details:
07/07/2022
Replaced the tub. Dishwasher is not install. Did not test. Moved the model and serial tag to the top of the dishwasher took picture.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details:
07/07/2022
"Cc leaking. Customer had unit already in cycle with towel underneath. Can see leaking on left side. Found gasket out of place, will not stay in place. Ordering new gasket and bottom door seal. ; ordrng 1 W10909089 (Bottom door seal) and 1 W11177741 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW0
Near Avon, OH 44011
Angel
Job Details:
07/07/2022
"Cc that he saw black spots underneath washer and it sound loud when going into a spin. Spun the tub by hand and the bearings are bad looked underneath and found its been leaking pretty bad unit will need bearings, rotor and stator. Gave customer estimate and stated he will not fix. Charged service call.; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 W10435302 (Bearings kit)"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Richmond Heights, OH 44143
Jason N
Job Details:
07/07/2022
"Cc unit not dryingFound unit not tumbling, drive belt is broken. Checked all rotational components. All checked good. Quoted customer drive belt replacement. Customer declined repair.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Solon, OH 44139
Manny
Job Details:
07/07/2022
"Cc unit is drying but check vent light keeps coming on, and lots of humidity in the laundry room when dryer is drying, verify and unit is heating properly but has no air flow, advise customer that the vent need to be cleaned, she told me to wait a few while she cleaned the vent herself, customer cleaned vent, ran normal cycle and good air flow ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Angel
Job Details:
07/07/2022
Replaced heater tested to make sure there were no leaks. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711BZDM00
Near Bratenahl, OH 44108
Jason N
Job Details:
07/07/2022
"Installed ice maker and inlet water valve. Ran cycle test on ice maker, ice maker indexed and filled mold with water. Noticed after cycle test, water spraying from inlet valve. Found inlet valve housing cracked. Will need to reorder inlet valve. ; ordrng 1 WP2315576 (Inlet valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details:
07/07/2022
Cc of a leak Found top of tub to be damaged and seal is broken needs tub Also leak caused damage to basement ; ordrng 1 W11409866 (Tub)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near University Heights, OH 44118
Gabriel P
Job Details:
07/07/2022
"Replace new drain pump and started draining,opt test ok"
We serviced a
MAYTAG DRYER
Model MGT3800XW1
Near Westlake, OH 44145
Angel
Job Details:
07/07/2022
Replaced motor tested unit. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Cleveland Heights, OH 44121
Joe O
Job Details:
07/07/2022
"Cc: lights out, ice maker not making ice, only produces crushed iceFound unit has a full bin of ice. Cycled ice maker. Ice maker cycling and filling. Found bulbs blown in freezer and ff section. Replaced bulb. Found solenoid for dispenser disconnected. Re connected solenoid. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Jason N
Job Details:
07/07/2022
"Cc unit not cooling Found no frost pattern on evaporator. Checked amp draw on compressor, drawing .4a. Unit has refrigerant leak, will need sealed system repair. Customer declined repair."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Independence, OH 44131
David R
Job Details:
07/07/2022
"Brand new wall oven. CC unit long preheat and no cooling food correctly. Typical for bake to preheat 12-17 mins per owners manual. Ran diagnostics, no error codes. Ran individual relays to check components. Both ovens broil is coming on turning red, bake is coking on and heating. All working normal. Followed legend on Tech sheet to see what relays turn on during cycle. Put both oven on bake 350. Watched and bake is working and broil is tuning red, cycling between these two, good. Customer had some cookies to test out, put some on top and bottom. Cookies took about 20 mins 4-5 mins over time to be done. Per owners manual baking time can vary. Unit is working correctly. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Broadview Heights, OH 44147
David R
Job Details:
07/07/2022
"Cc unit not operating, just UI display all zeros. Reset unit at breaker. On display all zeros, some buttons light up but cannot change or start. Ordering UI and control if needed. ; ordrng 1 W11414079 (Ui) and 1 W11410070 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44105
Gabriel P
Job Details:
07/07/2022
"Some thing with connections on water Line was not allowing water to go threw but correct issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Bay Village, OH 44140
Angel
Job Details:
07/07/2022
Cc that unit is leaking underneath. Ran unit let it fill and looked in back of unit and saw a small puddle of water unit is leaking from drain hose unit will need a drain hose could not order the original one because customer had to buy one because the original one is to short. Unit working as should customer will get a new drain hose of there choice. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model TAWB600JQ0
Near Cleveland Heights, OH 44121
Joe O
Job Details:
07/07/2022
"Cc: polarity changing when unit plugged inPlugged in outlet tester. Found no change to polarity when unit is plugged in. Tested voltage to outlet, (119v hot and neutral), (31v neutral to ground), (108 hot to ground) voltages all taken with machine unplugged. Tested voltage with machine plugged in not running, voltages stayed the same and polarity stayed the same. Started unit, voltage from hot to neutral(119v) hot to ground(89v) neutral to ground(68v). Tested unit. Unit functioning as designed. Advised customer there should be no voltage between neutral and ground. Took pics of voltages and polarity. Found floor drain plugged. Op test ok Customer needs electrician"
We serviced a
KENMORE WASHER
Model 110.2513241
Near Painesville, OH 44077
Jason N
Job Details:
07/07/2022
"Cc unit offbalance loads Checked unit suspension, springs checked good, but noticed excessive side to side movement on basket. Drive shaft is also moving up and down with agitator plate. Driveshaft is likely broken inside gearcase. Unit will need gearcase replaced. Customer declined repair at this time. Estimate only.; ordrng 1 W11454734 (Gearcase)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Broadview Heights, OH 44147
David R
Job Details:
07/07/2022
Replaced heater. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID WALL OVEN
Model KODT107ESS01
Near Solon, OH 44139
Brian M
Job Details:
07/07/2022
"Cc unit locked wont open or power on Found thermal fuse open Use jumper to run test found upper fan speed to low and thermostat opened Needs fan, thermal fuse and thermostat ; ordrng 1 W11245567 (blower) and 1 WPW10545291 (fuse-thrml) and 1 WP4449751 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Valley View, OH 44125
Gabriel P
Job Details:
07/07/2022
"Replace heater and drain pump also check hoses for any clog found none is clear ran test no leaks and it drain,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Pepper Pike, OH 44124
Manny
Job Details:
07/07/2022
"Cc unit making thumping noise when spinning, ran diagnostics no error codes found, ran test cycle and unit finished with no issues, noticed unit a little unleveled, leveled unit and re ran test cycle opt test ok advise customer that if they hear the noise again to try and record it so we can determine where is coming from. Cant duplicate noise."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
07/07/2022
Installed lid lock OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, OH 44143
Joe O
Job Details:
07/07/2022
"Cc: humming noise, not startingFound drain pump running. Canceled cycle. Found error codes f0e5(off balance). Ran auto test and calibration. Advised customer on soap usage, and loading. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Lakewood, OH 44107
Angel
Job Details:
07/07/2022
Cc that back was smashed. Confirmed replaced with new access cover and tested out the oven for customer. Opt test ok.
We serviced a
FRIGIDAIRE BUILT IN FRIDGE
Model FPRU19F8RFE
Near Aurora, OH 44202
Corina B
Job Details:
07/07/2022
"CC that the unit is not cooling. Confirmed. Found the evaporator has a ball on the corner. Will need a new evaporator heat exchanger and drier. Unit is on a drop but has an opening to the compressor. ; ordrng 1 297414901 (Evaporator) and 2 WPW10143759 (Drier)s and 1 297217900 (Heat exchanger), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Painesville, OH 44077
Corina B
Job Details:
07/07/2022
CC that the freezer is set at 3 and cant get it to 0*. Confirmed. Set the control for 0*. Showed cust how to set the control. Found moisture on the mullion rail advised cust to keep the humidity control on all year. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
07/07/2022
Cc of rack hitting side adjusted rack OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Lakewood, OH 44107
Manny
Job Details:
07/07/2022
"Cc unit door has a gap and building up frost, found door not mounted properly on the bottom left slider, reset door opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW2
Near Chesterland, OH 44026
Brian M
Job Details:
07/07/2022
"Cc unit not functioning Found control not responding and ui is broken Needs ui and control ; ordrng 1 W11202746 (cntrl-elec) and 1 W10811149 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Perry, OH 44081
Jason N
Job Details:
07/07/2022
"Cc unit needs heater element installedInstalled heater element using customer supplied part. Ran dryer op test, good heat. Op test good."
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Chardon, OH 44024
Brian M
Job Details:
07/07/2022
Cc unit not preheating Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW0
Near Cleveland, OH 44113
Angel
Job Details:
07/07/2022
"Cc that unit is loud when you start it. Confirmed pulley is squealing will need pulley replaced. Replaced pulley, rollers and belt tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chardon, OH 44024
Joe O
Job Details:
07/07/2022
Installed strike. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Conneaut, OH 44030
Joe O
Job Details:
07/07/2022
Installed element. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Middleburg Heights, OH 44130
Marie V
Job Details:
07/07/2022
"Recovered refrigerant. Replaced uv drier, set unit on 29 vacc, filled up with r134a 6.0oz. Full frost on both sections. Advice cust to allow 24 hours before restocking unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Painesville, OH 44077
Corina B
Job Details:
07/07/2022
CC that the unit is not spinning. Confirmed. Found the shifter out of place with the cam. Replaced the shifter. Ran a calibration. Opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Strongsville, OH 44149
David R
Job Details:
07/07/2022
"Replaced heater. Ran diagnostics, good. Op Test Ok.**customer said to leave unit out from under cabinet. He will put back himself."
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Manny
Job Details:
07/07/2022
"Cc unit not heating pass 250 degrees, ran bake test at 350 place cast iron pan in the oven with temperature probe, monitoring the unit with temp probe while it reaches temp, oven finished preheat and temp in oven at 285, noticed oven selection knob not lining up with line on unit, line up bake setting with line on unit and temp got up to 361 on temp gun taking temps from cast iron pan, tried setting it to broil but it wont start unless the selection is lining up, unit will need oven selection potentiometer; ordrng 1 808843105 (potentiometer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Cleveland, OH 44130
Gabriel P
Job Details:
07/07/2022
"Replace regulator,still having issue call tech explain everything the other company replace and what I have found notice wants I replace regulator the harness is saying is open I believe is a bad harness whirlpool tech agrees with me customer does want to wait any longer gave her a file number and customer service # but she the side to give it a try but part is out of stock office reach customer when is part arrival and scheduling 7734050397 800-253-1301; ordrng 1 W10908902 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Columbia Township, OH 44028
David R
Job Details:
07/07/2022
"Cc unit not cooling. FZ is good, all items frozen and temp is -1. In FF getting upper 40s and 50s. Found connection to 3 way valve disconnected, could of vibrated out. Unplugged unit, connected cords back together. Ran diagnostics test 40. All steps completed correctly. Give 24 hrs to cool. Customer to monitor. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44109
Manny
Job Details:
07/07/2022
"Cc unit not washing properly and smells like burn plastic, ran diagnostics and found code F7E5 for shifter fault, replaced shifter with TS# w10913953, ran test cycle and calibration, opt test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10641152211
Near Painesville, OH 44077
Brian M
Job Details:
07/07/2022
"Cc of party lights in the fridge Found leds going crazy Needs led modules ; ordrng 1 W11104452 (light) and 1 WPW10515058 (light) and 1 WPW10515057 (light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44134
Manny
Job Details:
07/07/2022
"Arrived unit seems to be working properly, took temps Ff 41 degrees and FZ 9 degrees, replaced control ran force defrost and heater stayed on not shutting off after 3 mins like it was, advise customer to place a cup or bottle of water in the fz and once its frozen he can start loading it up, opt test ok took core for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Middleburg Heights, OH 44130
Marie V
Job Details:
07/07/2022
Replaced damper and cleared up frost that started this weekend because of door did not close. Corrected issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Avon, OH 44011
Angel
Job Details:
07/07/2022
"Cc that unit is frosting up and causing it not to cool properly. Confirmed verified back of unit and evaporator cover is all frosted up. Steamed out all ice to verify connections and heater and they were good unit will need harness, thermistor and control box. Office to reschedule control out if stock.; ordrng 1 W11324678 (Harness) and 1 WPW10383615 (Thermistor) and 1 W11496888 (Control box)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Wellington, OH 44090
David R
Job Details:
07/07/2022
"Replaced FZ gasket. Good, leave closed for 30 mins to sea to cabinet correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Painesville, OH 44077
Corina B
Job Details:
07/07/2022
Replaced the harness. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFC
Near Ashtabula, OH 44004
Jason N
Job Details:
07/07/2022
"Installed harness. Ran bake test to 300 degrees, no faults codes at this time. Unsure if crediting control cost and refunding or collecting for harness. Spoke to JS, office will review. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
07/07/2022
Found top with two dings took pictures ordering ; ordrng 1 W10817363 (Top)
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES1
Near Strongsville, OH 44149
Gabriel P
Job Details:
07/06/2022
"Found temperature at 0 degrees and some areas around ; ordrng 1 WP2315576 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Burton, OH 44021
Corina B
Job Details:
07/06/2022
Replaced the heater. Started a cycle no leaks. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model LE7000XKW0
Near Madison, OH 44057
Brian M
Job Details:
07/06/2022
Cc no heat Found no power coming from switch Needs timer and its NLa ; ordrng 1 690344 (Timer)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mentor, OH 44060
Brian M
Job Details:
07/06/2022
Cc no heat found thermal fuse open found thermostat open Replaced OP Test Ok
We serviced a
KENMORE WASHER
Model 11022242510
Near Willoughby, OH 44094
Brian M
Job Details:
07/06/2022
"Cc of grinding Found gearcase to be loud Needs gearcase ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
Angel
Job Details:
07/06/2022
Cc that unit will not want to wash on a hand wash or sometimes the normal cycle will not work either. Ran diagnostics and found error code F8E1 no fill long fill found hot water turned off and cold water barely on. Opened up valves ran a test cycle. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Avon, OH 44011
Angel
Job Details:
07/06/2022
Replaced chute vent the lint screen and seals. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Elyria, OH 44035
David R
Job Details:
07/06/2022
Replaced heater. Tested. Good. Op Test Ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Columbia Station, OH 44028
David R
Job Details:
07/06/2022
"Replaced heater. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairview Park, OH 44126
Marie V
Job Details:
07/06/2022
"Cc that that unit is taking long time to make ice. Took temps, fresh food 37* and 2* on freezer. Cycled ice maker and ice maker when it cycle did not filled with water. Had to recycle ice maker and it filled up all the way. Ice maker is shutting it self off. Ordering ice maker, office will contact once they have eta on the part.; ordrng 1 W11592795 (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Fairview Park, OH 44126
Marie V
Job Details:
07/06/2022
"Cc that the unit is not working properly or does not continue to rinse and spin. Or drain and spin. Ran diag found error code F8E1 no fill long fill , F2E1 stuck button. Found cold water shut off. Cust explain that had plumber fix something on pipes most likely shut it off. Corrected issue and ran auto test, all good, ran calibration and started a normal cycle. Explain cust about load size and detergent. Left part number for manual. Optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Geneva, OH 44041
Jason N
Job Details:
07/06/2022
"Cc unit lights blinking and not draining Could not run diagnostics, or start a cycle or cancel. Found unit not registering door latch as being closed. Pulled door panel, found latch pin had slipped up of one side causing latch to miss microswitch. Corrected pin placement. Reinstalled latch. Ran operation tests. Unit is operating normally. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Avon Lake, OH 44012
Marie V
Job Details:
07/06/2022
"Cc that the unit stopped cooling. Confirmed, both sections at 65*. Compressor is humming and clicking. Removed back panel and installed a kill a watt meter. Compressor drawing 8.55 amps. Unit will need new compressor. Office will contact once they have eta on the part.; ordrng 1 W11574734 (Compressor)"
