Service History 166

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Independence, OH 44131

Jason N

Job Details: 04/28/2023

"Cc unit not dispensing fabric softener and unit vibrates badlyReplaced cold water valve using customer supplied pre Id parts for fabric dispense issue. Ran spin and drain test with 5 large, wet towels. Normal vibration during spin. No issues found with unit in spin cycle. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairview Park, OH 44126

Marie V

Job Details: 04/28/2023

"Cc that while washing, drain hose fell on floor. Tried to adjust drain hose. But theres no area to adjusted with ziptie. Cust will buy a type of hanger for drain hose tokeep in place. Unit is working properly. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Parma Heights, OH 44130

Corina B

Job Details: 04/28/2023

Replaced the control. Ran a calibration. Started a cycle. Brought the core back for return. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Shaker Heights, OH 44120

Manny

Job Details: 04/28/2023

"Replaced valve, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Brian M

Job Details: 04/28/2023

"Cc unit wont drain then next day it will Found error f9e1, drain pump is over heating and shutting down during wash cycle Needs drain pump ; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Grafton, OH 44044

David R

Job Details: 04/28/2023

"Replaced water line in door. Tested, good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Solon, OH 44139

Brian M

Job Details: 04/28/2023

Cc unit making noise Found basket shaft damaged Needs basket; ordrng 1 W10554251 (spin basket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Maple Heights, OH 44137

Jason N

Job Details: 04/28/2023

"Cc unit ice container broken and ice falling outCustomer does not have a pop, stated RaC made the appointment and they have warranty information. Advised customer to call RaC and have them send over pop information to office. Customer stated they sent her the information and she forwarded it service@fredsappliance.comIce container is broken will need replaced. Customer can install ice container,, no return visit. ; ordrng 1 WPW10558424 (Ice container)"

We serviced a

KITCHENAID MICROWAVE

Model KCMS1555SSS2

Near Moreland Hills, OH 44022

Brian M

Job Details: 04/28/2023

"Cc door wont open Found switch broken ; ordrng 1 WP8205451 (brkt-latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5605MC0

Near Strongsville, OH 44136

Manny

Job Details: 04/28/2023

"Blower wheel was stripped on shaft and had to cut it off, Replaced motor and wheel, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Ridgeville, OH 44039

David R

Job Details: 04/28/2023

"Replaced heater, fan, thermistor, control. Ran diagnostics, all components working, good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJWH0

Near Seven Hills, OH 44131

Marie V

Job Details: 04/28/2023

"Cc that unit has issues draining. Verify unit, found that water valve is not shutting all the way. Will need new. ; ordrng 1 WP8531669 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA02

Near Gates Mills, OH 44040

Brian M

Job Details: 04/28/2023

Installed mullion OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Corina B

Job Details: 04/28/2023

Replaced the pump. Tested. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Burton, OH 44021

Brian M

Job Details: 04/28/2023

Cc of smell during rinse cycle Inspected unit no damage found Ran auto test unit functioning properly Didnt find anything abnormal nothing to report

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44110

Corina B

Job Details: 04/28/2023

"Replaced the Gearcase, wash plate, harness and the cam. The cam we order never showed. Replaced from t/s. Ran a calibration. Started a normal cycle. Opt test ok. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near South Amherst, OH 44001

David R

Job Details: 04/28/2023

Cc unit beeping. Found water in drip pan causing overfill switch to activate. Water is soapy. Found a lot of soap/suds buildup in bottom of washer. Used vinegar to try and dissipate suds. Let customer know about suds and using right detergent. Running cycle to get rid of suds. Also leveled unit. Customer to monitor. Unit good. Op Test Ok.

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Amherst, OH 44001

David R

Job Details: 04/28/2023

"Customer said unit not spinning. Came across more problems when trying to repair. Found belt slipping off not staying on. Agitator not coming off, most likely will have to break off. Motor when spun by hand is making grinding noise. Ordering belt, agitator and motor. ; ordrng 1 WH49X27325 (Agitator) and 1 WE12X27300 (Belt) and 1 WH49X27319 (Motor kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Elyria, OH 44035

Marie V

Job Details: 04/28/2023

"Cc that the unit is making a loud noise. Ran diag f0e5, unit is making a noise while agitating. Tilted unit found cam stripped. Will need new and motor, gearcase, agitator . ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10890624 (Motor) and 1 WP3951744 (Agitator)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Lyndhurst, OH 44124

Joe O

Job Details: 04/28/2023

"Cc: not heatingRan test heat. Found unit buzzing. Found unit pulling 12 amps. Needs magnetron and diodeCustomer does not want to repair at this time; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Highland Heights, OH 44143

Joe O

Job Details: 04/28/2023

"Cc: not washing lower rackF9e4(diverter lower spray arm failure). Found diverter motor is receiving proper power, not diverting water to lower rack. Needs sump assembly; ordrng 1 W10861526 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Olmsted Falls, OH 44138

Manny

Job Details: 04/28/2023

"Cc unit not igniting and when it does smells like gas, verified and set u it to bake at 350 and no sparks on oven igniter, but can hear sparks somewhere on the back, pulled unit out and removed the back cover and set to bake saw sparks from spark module onto cabinet and somewhere along the harness, And a resistor on the module looks like it had a flash burn. Unit needs control spark module, harnesses and igniter.; ordrng 1 W11162730 (module-spk) and 1 W11161843 (harns-wire) and 1 WPW10324262 (igntr-oven) and 1 W11088878 (cntrl-elec) and 1 W10908902 (Main harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZO

Near Chardon, OH 44024

Joe O

Job Details: 04/28/2023

Installed hinges. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Beachwood, OH 44122

Jason N

Job Details: 04/28/2023

"Installed wash motor/pump. Ran wash test, check for leaks. No leaks. No abnormal sounds. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW02

Near North Olmsted, OH 44070

Manny

Job Details: 04/28/2023

Cc door dented verify and Ff door dent no scratches they use touch up to cover the scratches on the cabinet ; ordrng 1 LW10677207 (dor-fip)

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Jefferson, OH 44047

Brian M

Job Details: 04/28/2023

Cc of noise found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 04/27/2023

"Cc unit stops in mid cycle and faults codes f6e2 and f6e3Checked voltage to unit, good at 123v and correct polarity. Advised customer communication faults will require one or both controls to be replaced. ; ordrng 1 W10861510 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Cleveland, OH 44109

Manny

Job Details: 04/27/2023

"Cc icemaker not working properly, verified and no ice notice that water line coming from the front of the unit going back through the right side but kinked underneath the unit, un kinked line and ice maker filled, advise customer to monitor the unit and if no ice its made unit will need ice make replace. And advise him to move the supply line to the back of the unit, since its in the front and if we have to pull the unit out theres a chance that the like can break.; ordrng 1 W10882923 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Columbia Station, OH 44028

David R

Job Details: 04/27/2023

"Cc unit FF not cooling properly. Found frosted up FF evap cover, fan not working. Thermistor out of range, no SPs. Will need evap cover assembly. ; ordrng 1 W11395558 (FF Evap assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Olmsted, OH 44070

Angel

Job Details: 04/27/2023

"Cc that unit has not made ice. Verified fill tube again and it was frozen again.Called tech spoke with Chris explained issue and asked if there was any air escaping from the rear of ice box and fill tube area I stated NO and he stated that the only thing he can think of is that and if thats good unit is not repairable because we have changed everything that has to do with the ice maker we changed fill tube heater 3 times, main board 2 times, water valve, user interface, ice maker and fascia heater as well. Explained to customer and he said he will contact his warranty as well."

We serviced a

KITCHENAID RANGE

Model KERH507YBL1

Near Highland Heights, OH 44143

Corina B

Job Details: 04/27/2023

Replaced the bake element. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Grand River, OH 44045

Joe O

Job Details: 04/27/2023

"Cc: long dry times, noiseFound roller worn. Installed dryer repair kit. Found unit has good heat and air flow. Found outside vent flaps not opening completely. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Mentor, OH 44060

Joe O

Job Details: 04/27/2023

"Cc: leakingFound door is not sealing, allowing water to pass through. Door not closing completely. Needs hinges, gasket, latch and strikeHinge out of stock. Office to reschedule ; ordrng 1 W11613573 (Hinge) and 1 W11613572 (Hinge) and 1 WPW10274884 (door latch) and 1 W11498831 (Gasket) and 1 WP8580309 (door latch strike)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2126PB1

Near Euclid, OH 44119

Jason N

Job Details: 04/27/2023

"Cc unit making little iceFound ice maker only making a couple cubes per batch. Ran manual ice maker cycle, ice maker filling with water but only enough to fill part of the ice mold. Adjusted water fill on ice maker for more water. Advised customer to monitor ice production. If adjustment does not increase ice production, they she will need to have a plumber check water pressure into unit."

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWS3

Near Avon, OH 44011

Marie V

Job Details: 04/27/2023

"Cc that the door wont close. Confirmed, the hinges came off place. Adjusted hinges and set door back in to proper spot. Tested unit, runs good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Joe O

Job Details: 04/27/2023

"Cc: not spinning properlyFound hub stripped. Cannot remove washplate. Needs hub and wash plate.Advised customer gear case could potentially need replaced as well. Customer does not want to repair at this time ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS5

Near Bay Village, OH 44140

Marie V

Job Details: 04/27/2023

"Cc that unit has an error code f8e5 and unit shuts off and comes back on. Unit is getting power, but non responsive, verify control and found one of the connector loose, check the resistance on the sensor is 12kohms. Should be around 10kohms by tech sheet. Unit will need control and recommended replacing sensor as well. Cust will call kitchen aid to see if they help. Unit is only 1 year old and few months. ; ordrng 1 W11413135 (Control) and 1 W10536989 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GLDT690TWW00

Near Westlake, OH 44145

Marie V

Job Details: 04/27/2023

"Replaced top spray arm. Cust said that u it had a broken glass inside to make sure no glasses. Found a piece of glass at the bottom. Removed and tested unit, drains good no noises. Op test ok"

We serviced a

JENN-AIR RANGE

Model JES1750FS2

Near Diamond, OH 44412

Brian M

Job Details: 04/27/2023

Fixed panel

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Streetsboro, OH 44241

Brian M

Job Details: 04/27/2023

Cc unit not staying as cold Found temp to be 41 and selector is at coldest point Can not get unit to come out of defrost Needs thermostat ; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Perry, OH 44081

Dan H

Job Details: 04/27/2023

"Customer complaint that unit is not always draining, ran diagnostics found f5e2(lock failure) and f0e2(oversuds) error codes, Ran test cycle, door locked, unit filled, unit drained, unit spun, found spin speed turned off, turned on, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Painesville, OH 44077

Dan H

Job Details: 04/27/2023

"Installed new door handle, op test good"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Painesville, OH 44077

Dan H

Job Details: 04/27/2023

"Installed new temperature switch, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Ashtabula, OH 44004

Dan H

Job Details: 04/27/2023

"Customer complaint that unit is not cooling temperature in both sections at 74 degrees, evaporator fan is running, compressor and condenser fan are running, nitrogen tested system, found leak at factory lokring to condenser, recovered refrigerant, installed filter drier and repaired leak, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 68g of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W11109499 (Drier), 1 Tjaf1200 (Lokring), 1 W10890125 (Lokring), 1 W10890121 (Lokring), 1 W10890117 (Lokring), and 1 W10890131 (Lokring) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Aurora, OH 44202

Brian M

Job Details: 04/27/2023

Cc dispenser not closing Found unit functioning properly but customer not pushing hard enough to close it

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ess06

Near Pepper Pike, OH 44124

Brian M

Job Details: 04/27/2023

Installed gasket Found left side pulling apart as well Customer stated he can install ; ordrng 1 W10830046 (gasket-fip)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Eastlake, OH 44095

Joe O

Job Details: 04/27/2023

Cc: not drainingPunch left in disposal. Removed punch. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near Avon, OH 44011

Marie V

Job Details: 04/27/2023

Cc that the unit was leaking from door. Verify and looked for water marks saw theres a issue with door seal. Will need new.; ordrng 1 W11483553 (Door seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Avon, OH 44011

Marie V

Job Details: 04/27/2023

"Cc that the water valve for ice maker stared leaking. Confirmed, found water valve cracked. Part is already on its way. Waiting on part to arrive. Giving Monday to comeback; schdld next appmnt for 5/1 MON AM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Lorain, OH 44053

Marie V

Job Details: 04/27/2023

Replaced freezer fan. Op test okAdvice cust to allow 24 hours for unit to get to recommended temps.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Berea, OH 44017

Angel

Job Details: 04/27/2023

Replaced door opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, OH 44149

Angel

Job Details: 04/27/2023

"Cc that unit had ice build up in ff section area under deli drawer and top ceiling lights are flickering. Verified lights and one is out causing the others to flicker will need lights replaced they come as a set of 3, for the ice I found that the drain tube was clogged up cleared out all ice steamed out drain tube moved unit out the spot to get to rear drain tube which was completely clogged up, cleared it out tested too make sure it was flowing and it was. Ordering lights.; ordrng 1 W11205082 (Module)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near North Olmsted, OH 44070

Angel

Job Details: 04/27/2023

Cc that unit kicks on but wont tumble. Took top off and found belt broke off replaced belt and idler pulley and recommended customer not to overfill dryer with clothes to avoid issue down the road opt test good.

We serviced a

MAYTAG WASHER

Model A610

Near Ashtabula, OH 44004

Dan H

Job Details: 04/27/2023

"Installed new injector, hose, nozzle, and sleeve, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Amherst, OH 44001

Marie V

Job Details: 04/27/2023

"Replaced motor. Tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW0

Near North Olmsted, OH 44070

Angel

Job Details: 04/27/2023

"Cc that unit was not washing and just humming. Verified and drain pump was running constantly, found float switch stuck upwards causing issue. Customer stated she had pulled on it thinking it was the filter and didnt think anything of it, so I fix the float switch tested unit opt test good."

We serviced a

MAYTAG DRYER

Model MEDC400BWO

Near North Royalton, OH 44133

David R

Job Details: 04/27/2023

"Cc unit not starting. Correct 240. Door switch good and belt still on. Found open thermal fuse. Replaced from t/s. Good. Working and cycling. Short vent, clear, good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KENMORE WALL OVEN

Model 911.4742994

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/27/2023

CC the the oven control does not work. Confirmed. Found the fuse open. The control is not responding. Will need a control and fuse. The control is nla. ; ordrng 1 WB36K5288 (Control) and 1 WB24K5033 (Fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ02

Near Cleveland, OH 44108

Jason N

Job Details: 04/27/2023

"Cc unit not dispensing water or making iceTested water dispense, very low pressure then stops. Checked source connection at rear of unit. Good water pressure in. Removed water filter and then reinstalled. Same result. Unit will need filter housing replaced. ; ordrng 1 W11162042 (Housing)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near North Royalton, OH 44133

David R

Job Details: 04/27/2023

"Cc unit display says Keypad disconnected. All wires are good. Electronic parts covered for 5 years under extended warranty. Customer to pay SVC and Labor. Ordering both main controls and UI keypad. ** 2 hour job, customer says tight fit and might be hard to get out. ; ordrng 1 W10890574 (Stainless UI) and 1 W11040195 (Main control) and 1 W10777216 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 04/27/2023

"Replaced hinges, tested. Good. Op Test Ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Cleveland, OH 44106

Manny

Job Details: 04/27/2023

"Replaced outer panel, unit is not installed to test it, advise customer to test it after installation and if any issues to let us know. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Bedford, OH 44146

David R

Job Details: 04/27/2023

"Cc unit making noise, will stop when opening up door. Went into diagnostics, test 3, FZ fan. Loud fan motor. Ordering fan and padding for evap line.; ordrng 1 4318168 (Pad) and 1 2315549 (Motor)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near University Heights, OH 44118

Corina B

Job Details: 04/27/2023

"Replaced the drain pump. The drain hose goes into a rubber hose to the basement. No air gap for the drain.. will need to have an installer install the drain hose correctly. Tested the drain pump, no leaks. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Cleveland, OH 44120

Corina B

Job Details: 04/27/2023

CC that the oven does not work. Confirmed. Found the igniter weak. Replaced the igniter front/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW3

Near Maple Heights, OH 44137

David R

Job Details: 04/27/2023

Replaced glass door. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608EBS01

Near Highland Heights, OH 44143

Jason N

Job Details: 04/27/2023

"Cc unit ff section not coolingFound no airflow to ff section from damper. Damper is open. Found freezer evaporator frosted over. Ran diagnostics, test 6 defrost test, bimetal is reading open. Unit will need defrost bimetal replaced. ; ordrng 1 WPW10160570 (Bimetal defrost)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ0

Near Parma, OH 44134

David R

Job Details: 04/27/2023

Replaced gasket and door sealed. Leveled feet up to put front up a little more. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Willoughby, OH 44094

Jason N

Job Details: 04/27/2023

"Cc unit not making ice Customer stated unit has never made ice since installed. Found no frost pattern on evaporator plate, compressor is running. Tapped system to check low side pressure, reading 18 in/hg vacuum. Shut down unit to record equalization pressure. System equalized at 12 psi. Pressurized system with nitrogen to 140 psi, no leaks detected at this time. Let sit pressurized for 15 minutes, pressure decayed 2 psi. Called wp techline, Brandon, need to find leak in system, most likely near evaporator, would try replacing this if leak is still not able to be found. Customer is calling KA first to see if unit can be exchanged, do not order parts yet. Customer will call office if unit cannot be exchanged; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10200037 (Drier)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near South Euclid, OH 44121

Jason N

Job Details: 04/27/2023

Installed gearcase and drive belt. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Shaker Heights, OH 44122

Corina B

Job Details: 04/27/2023

Replaced the kick plate and control. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Painesville, OH 44077

Joe O

Job Details: 04/27/2023

Cc: thumping/knocking noise right rearCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Ran test cycle. Found roller has a soft spot once warm. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID COOKTOP ELE

Model KICU500XSS

Near Beachwood, OH 44122

Brian M

Job Details: 04/27/2023

Cc unit made buzzing noise and never turned back on Found unit getting voltage but ui not powering on Needs module ad ui board ; ordrng 1 W10857230 (module) and 1 WPW10396615 (display)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Cleveland, OH 44102

Manny

Job Details: 04/27/2023

"Cc unit overheating and making a grinding noise, verified and unit making a loud vibration noise, took apart and wheel is spinning on the motor shaft and shaft looks worn, unit needs motor, wheel and pulley.; ordrng 1 WP697772 (blower wheel) and 1 4392067 (dryer repair kit) and 1 W11549461 (Motor)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS92EC7AS04

Near University Heights, OH 44118

Brian M

Job Details: 04/27/2023

"Cc unit not baking properly unit is colder than set point Found unit to be 30-50 degrees off Needs temp sensor Double labor, unit needs to be pulled to replace sensor ; ordrng 1 W10859573 (sensor)"

We serviced a

WHIRLPOOL DRYER

Model MGD6230RHW0

Near Lakewood, OH 44107

Angel

Job Details: 04/27/2023

Cc that door is cracked. Confirmed cc replaced outer door panel opt test good.

We serviced a

MAYTAG DRYER

Model MGDP576KW0

Near Lakewood, OH 44107

Angel

Job Details: 04/27/2023

"Cc that unit was not heating it was taking to long to dry. Ran unit and it ignited perfectly fine so customer took me outside to looked at the vent and it was completely clogged customer cleaned it out before me taking a picture, unit working as designed opt test good."

We serviced a

SAMSUNG DRYER

Model DV42H5000EWA3

Near Rocky River, OH 44116

Angel

Job Details: 04/27/2023

"Cc that they heard a loud sound from the dryer and a burning smell. Ran unit and it sounded perfect, took apart just incase to check heating element, rollers, belt and other components but everything looked really good. Customer stated it would be after about 5mins that unit would start doing the sound, so I ran unit again and waited longer and started hearing the sound again so I took apart unit again and after investigating found one of the rollers look good no damage visible but the bearing is loose inside the roller causing it to make a loud sound once unit really heats up used repair kit tested unit again opt test good.; used 1 DESAMKIT (dryer repair kit) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rocky River, OH 44116

Angel

Job Details: 04/27/2023

Installed capacitor tested unit by running a auto test also ran a calibration opt test good.

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near East Cleveland, OH 44112

Corina B

Job Details: 04/26/2023

CC that the oven is not working. Confirmed. Replace the bake element. Tested. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2352KEW

Near Painesville, OH 44077

Joe O

Job Details: 04/26/2023

Cc: not dispensing waterFound water filter not seated correctly. Reseated filter. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Chagrin Falls, OH 44023

Corina B

Job Details: 04/26/2023

"CC that the unit will not agitate. Confirmed. Found the Washplate stripped. Will need a new Washplate. Customer can install. ; ordrng 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Eastlake, OH 44095

Joe O

Job Details: 04/26/2023

Cc: shakingRan drain and spin. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Chagrin Falls, OH 44022

Corina B

Job Details: 04/26/2023

"CC that the unit is not cooling. Confirmed. Found the evaporator with no frost pattern. Will need a new evaporator, dryer and compressor. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 2 W11109499 (Drier)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Broadview Heights, OH 44147

David R

Job Details: 04/26/2023

"Replaced both valves. Tested, good. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MBB2256GES

Near Painesville, OH 44077

Jason N

Job Details: 04/26/2023

"Cc freezer not cooling Checked all connections using uv light. Found dye leaking from compressor suction line connection. Recovered refrigerant, repaired joint. Pulled vacuum on system to 28 in/hg. Held vacuum. Recharged system with 5.0oz of r134a. Low side stable at 0psi, freezer starting to cool. Advised customer to allow up to 24hrs for unit to return to desired temperatures."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DPA0

Near Rocky River, OH 44116

Angel

Job Details: 04/26/2023

"Cc drain pump makes funny noise, confirmed cc changed drain pump tested new drain pump opt test good."

We serviced a

WHIRLPOOL DRYER

Model WGD6120HW0

Near Perry, OH 44081

Dan H

Job Details: 04/26/2023

"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near University Heights, OH 44118

Manny

Job Details: 04/26/2023

"Cc unit giving error code, verify and found codes SD for suds, f3e1 for water level error and F9e1 for long drain. Ran test cycle and unit fills during the cold valve cycle then stays on standby for like 5 mins the continued the test cycleunit was full of water and it unlocked, had to run drain and spin to drain it, and got error code needs pressure sensor ; ordrng 1 WPW10448876 (switch-wl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Shaker Heights, OH 44122

Manny

Job Details: 04/26/2023

"Cc unit frosted up in the fz, verified and noticed door not sealing on the right side of fz, took door off and found right slide not closing all the way and left side is stiff, unit needs FZ slides. Not proceeding with the repair ; ordrng 2 W11658402 (Fz slides)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Painesville, OH 44077

Dan H

Job Details: 04/26/2023

"Customer complaint that unit is not draining, , ran diagnostics found f9e1(long drain) and f8e6(water hazard) error codes, lid locks, drain pump is intermittently working, installed new drain pump , op test good ; schdld next appmnt for 4/28 FRI !"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Chagrin Falls, OH 44022

Corina B

Job Details: 04/26/2023

"CC that the unit would not spin. Did find a plastic piece inside the washer. Confirmed. Ran diag F8e6 Water Hazard, f0e3 Overload. Checked the pressure hose, clear, the valves are working with good pressure. The strike was broken and inside the washer. Replaced the strike. started a cycle. Opt test ok. ; used 1 W11457841 (Strike) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, OH 44092

Joe O

Job Details: 04/26/2023

"Installed control, thermistor, and element. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, OH 44060

Jason N

Job Details: 04/26/2023

"Cc unit not draining out randomly and leaking into the tray below, unit will not respond. Ran diagnostics, found codes f8e4 for overflow, and f9e2 for drain motor electrical problem. Ran auto test cycle, no issues found during test cycle. Checked drain hose installation, installed correctly. Replaced drain pump using misc. truck stock part, suspect intermittent drain pump operation. Reran test cycle, no issues. Advised customer to monitor. Op test good. ; used 1 W11462456 (Drain pump) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Highland Heights, OH 44143

Jason N

Job Details: 04/26/2023

Cc unit lid corner brokenReplaced lid and hinge using customer supplied parts. Lid op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Garrettsville, OH 44231

Brian M

Job Details: 04/26/2023

"Cc that unit seems to have oil smell Could not duplicate smell but inspected underneath to check for gearcase oil leaks, no issues, unit is dry, ran diagnostics no mechanical issues found Advised to watch"

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Olmsted Falls, OH 44138

Marie V

Job Details: 04/26/2023

"Cc that the unit is doing the error code lo. Ran diag, f8e1, long fill. Tested unit, and set to extrapower, and called whirlpool tech line spoke with kirt file number 7736268846, he said the only thing that can cause unit to do this can be a control board, everything else is ok. Will order control. ; ordrng 1 W11322884 (Control) and 1 W11351738 (Panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Painesville, OH 44077

Dan H

Job Details: 04/26/2023

"Customer complaint that door handle is broken, confirmed, customer did not receive door handle, reordering handle; ordrng 1 Wpw10672333 (Door handle)"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near North Olmsted, OH 44070

Marie V

Job Details: 04/26/2023

"Cc that unit is not working. Confirmed, theres water inside tub, verify voltage coming in to control 123V, no led flashing. Unit will need new drain pump and control. ; ordrng 1 W11543994 (Control) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Oberlin, OH 44074

Gabriel P

Job Details: 04/26/2023

"Unit was level customer just wanted unit sticking out alittle so he could see how much time is left,opt test ok"

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