Service History 168

Near Warrensville Heights, OH 44128
Joe O
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cc: not dispensing iceFound ice bin not pushed in far enough. Slid ice bin in unit started dispensing ice. Op test ok
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/11/2021
DRYER MAYTAG MEDC465HW0 Installed the new part op tested good.
Near South Euclid, OH 44121
Brian M
Job Details: 02/11/2021
WASHER MAYTAG MVWB755DW0 Installed stator and rotor Ran auto test and calibration OP Test Ok
Near Grafton, OH 44044
David R
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRF555SDHW02 "Cc unit making noise from compressor. Unplugged unit and waited 2-3 mins. Plugged in, heard vibration noises from compressor. Repositioned and also moved condenser lines around. Vibration sound gone. All other sounds from compressor starting up is normal. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Part not needed. Left door not coming into contact all the way with door switch. From t/s put door spacer on door. Tested. Customer is getting water and ice now. If problems still occur, will order left door.; used 1 WP2177331 (DOOR SPACER) from stock"
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/11/2021
WASHER WHIRLPOOL NTW4600YQ1 "Cc washer was not washing. Verified unit with a load and was taking to long to start washing checked control board for any loose connectors and found that the led indicator light was not on. Called bj and tested if connector j2 was receiving 5dcv and it wasnt bj said to replace shifter and control board. Also ordering cam kit,belt, and cover because we found damage on cover and pulley from rubbing together from to much weight when loaded to wash. AT; ordrng 1 W10484681 (Control) and 1 WPW10006355 (Actuator) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam kit) and 1 WPW10427633 (Pulley cover)"
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/11/2021
RANGE WHIRLPOOL WFE714HLAS0 Replaced oven door. Optest ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Replace pad it work also found icemaker not making ice try cycling ice maker and it cycle but never ask for water replace from t/s ,opt test ok ; used 1 WPW10251076 (ICE MAKER ASSY) from stock"
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced both gaskets on refrigerator doors and steamed. Opt test ok. AT
Near Painesville, OH 44077
Jeff M
Job Details: 02/11/2021
WASHER MAYTAG MVWX700XW1 Machine would not spin. The bearings were seized in place I got the bearings free unit will function but needs a transmission estimate only; ordrng 1 W11132267 (Transmission) and 1 Ship (Ship)
Near Cleveland, OH 44108
Dan H
Job Details: 02/11/2021
WASHER WHIRLPOOL WFW92HEFW0 "Installed new drain pump, op test good"
Near Seven Hills, OH 44131
Gabriel P
Job Details: 02/11/2021
RANGE GE PGB960EEJ2ES "Found latch stuck close making clicking sound also throw error code f91 show contol relay Stuck spoke to senior tech will need control and latch customer wants to add igniter they want to think about it do not order pats till customer call back ; ordrng 1 WB13X24925 (Ignitor) and 1 WB10X24930 (Latch) and 1 WB27X32210 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Jeff M
Job Details: 02/11/2021
FREEZER WHIRLPOOL WZF34X16DW04 Compressor was making vibrating noise I adjusted the compressor unit tested good
Near Moreland Hills, OH 44022
Brian M
Job Details: 02/11/2021
REFRIGERATOR KITCHENAID KRFC704FPS Cc unit still leaking water from icemaker aVerified ice all over door area and bin damaged when trying to remove Needs ice maker and bin ; ordrng 1 W11115534 (icemaker) and 1 W10910401 (ice-contnr)
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/11/2021
WASHER MAYTAG MVWX655DW2 CC long fill on washer clothes werent being spun out. Was only washing with one sheet. No error codes. Ran diagnostics. All okay. Ran cycle with 2 sheets. Working as designed. Optest ok
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/11/2021
WASHER WHIRLPOOL WFW5620HW2 "Cc unit making squealing noiseCustomer showed popRan auto test, light squealing noise present in spin. Noise seems to originate from rear of drum/basket. Possible bearing or rotor/stator clearance issue. Ordering tub and rotor/stator. Will need second technician. ; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 W11314657 (Screw) and 1 W11287253 (Tub/basket assembly)"
Near Willoughby, OH 44094
Jason N
Job Details: 02/11/2021
REFRIGERATOR MAYTAG n/a "Cc unit not dispensing ice or waterCustomer states changed filter recently and now no water dispense or ice is being produced. Checked pressure into unit. Good psi. Checked filter installation, removed and reinstalled. Dispense test now good. Filter not installed correctly. Advised customer ice will start being produced now that water flow has been restored."
Near Chardon, OH 44024
Jason N
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Cc unit making a strange noise intermittently near water filter area.Customer stated unit will make a chattering noise periodically inside ff section near filter area. Ran diagnostics functions. Ran damper operation. Customer stated thats the sound. Advised customer thats a normal sound and explained how unit uses the damper operation to cool each section. Unit is working as designed. Op test good.
Near Beachwood, OH 44122
Joe O
Job Details: 02/11/2021
DISHWASHER KITCHENAID KDTM404KPS0 Cc: intermittently leakingFound unit dripping from right side of the door. Water pushing past the door seal. Needs door sealSeal shows out of stock. Office to reschedule; ordrng 1 W11483553 (Door seal)
Near Mentor, OH 44060
Jeff M
Job Details: 02/11/2021
DISHWASHER KITCHENAID KDTM404KPS0 Installed the new part op tested good.
Near Cleveland, OH 44106
Dan H
Job Details: 02/11/2021
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 "Customer complaint of frost build up around ice box, confirmed, reordering seal kit; ordrng 1 5303918784 (Seal kit)"
Near Cleveland, OH 44111
Corina B
Job Details: 02/11/2021
RANGE WHIRLPOOL WFG320M0BS3 Replaced oven door.
Near Strongsville, OH 44149
David R
Job Details: 02/11/2021
DRYER MAYTAG MEDB755DW2 "Cc unit is stopping and pausing in normal cycle and making noise. Found customer had static reduce option on. Pauses unit and activates water valve, which is not hooked up to anything. Showed customer, let them know about the option. Tested unit out. Unit is good. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
Near Independence, OH 44131
Corina B
Job Details: 02/11/2021
REFRIGERATOR KITCHENAID KFIS29PBMS00 CC that the freezer is not freezing food. Ff 58* Fz 70* found the ff evaporator not coded. ; ordrng 1 W10917531 (Evaporator) and 1 W10276644 (Compressor) and 1 WPW10143759 (Drier)
Near Seven Hills, OH 44131
Corina B
Job Details: 02/11/2021
WASHER WHIRLPOOL MVWB765FW3 "CC agitator making loud popping noise when changing directions. Found error code F2e1 stuck UI button. Ran cycle with three towels. Found the slider making noise. Advised cust this is normal. Optest ok; ordrng 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Corina B
Job Details: 02/11/2021
WASHER MAYTAG MVWC565FW2 Replaced agitator.
Near Solon, OH 44139
Dan H
Job Details: 02/11/2021
COOKTOP ELE KITCHENAID KECC567HSS0 "Customer complaint that left front element is not working, found element working sometimes when infinite switch is jiggled, unit needs new infinite switch ; ordrng 1 8203534 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44134
Joe O
Job Details: 02/11/2021
DRYER MAYTAG MEDC465HW0 Cc: buzzer not workingFound customer had signal sound off. Turned on signal. Tested. Unit functioning as designed. Op test ok
Near Rocky River, OH 44116
Marie V
Job Details: 02/11/2021
WASHER MAYTAG MHW5630HC2 Cc that the unit does not spins on delicate cycle. Ran diag no error codes. Ran a delicate cycle. The hole cycle. Unit spins. Unit working as designed. Unplugged unit and plugged it back in. To reboot control. Op test ok
Near Westlake, OH 44145
Marie V
Job Details: 02/11/2021
DRYER WHIRLPOOL n/a "Cc that the unit does not start. Check door switch, it was broken will need to get new door switch. Replaced from T/S. Op test ok; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 02/11/2021
WASHER MAYTAG MHW6630HW2 Cc unit ruined fleece items Ran my had across the entire tub did not feel any burs
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/11/2021
REFRIGERATOR KITCHENAID KRFF507HBS00 "Cc that the freezer light when out. Replaced light, op test ok"
Near Willoughby, OH 44094
Jeff M
Job Details: 02/11/2021
RANGE WHIRLPOOL WEG745H0FS0 Installed the new part op tested good.
Near Bedford, OH 44146
Jason N
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc customer needs door replacedConfirmed dent in LH ff door. Customer received door from Snow bros. Replaced LH ff door using customer supplied part. Customer satisfied with appearance. Op test good.
Near Solon, OH 44139
Brian M
Job Details: 02/11/2021
WASHER MAYTAG MVWB835DW5 Installed gearcase washplate and drain pump Ran auto test and calibration OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 02/11/2021
DISHWASHER MAYTAG MDB4949SHZ0 Installed control Ran test cycle OP Test Ok
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/11/2021
WASHER MAYTAG MVW6230HW0 "Cc that the unit is not working properly. Ran diag found error code of F0E2 over suds , F7E7 motor unable to reach target rpm, F7E1 tachometer missing or wrong signal,F7E6 motor circuit open , F0E3 overload. Ran auto test , unit stopped at agitation and gave me a error code of F7E1. Check actuator failed. Check wires for ohms pass. Replaced actuator from T/S. Ran auto test. Pass. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
Near Broadview Heights, OH 44147
David R
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Found dye leaking from filter dryer connections. Will need filter drier **schedule for 3 count just Incase anything else comes up when checking unit. ; used 2 WPW10143759 (DRIER) from stock
Near Avon Lake, OH 44012
Marie V
Job Details: 02/11/2021
WASHER WHIRLPOOL WTW5500SQ2 Cc that the unit filled with water and stopped working. GFI was tripped corrected issue. Unit started working. Filled again started agitation op test ok
Near Strongsville, OH 44136
David R
Job Details: 02/11/2021
RANGE JENN-AIRE JGS9900CDS02 "Cc gas company came out, identified leak, showed her where, turned off gas and also deemed vent needs rapiers as well. Used soap and water, bubbles on regulator, checked duct. Ripped from insulation and will not reach to cover areas needed. Duct vent 8032P003-60 is NLA, Clamp (x2) 7111P047-60 is NLA. Pressure Regulator 74011878 $127.87. Sending over to see if parts can find vent and contact customer further from there. ; O-emld tckt"
Near Cleveland, OH 44109
Gabriel P
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL MDB4949SKB "Replace coils and kept one for truck stock,opt test ok is heating"
Near Parma, OH 44129
Gabriel P
Job Details: 02/11/2021
DRYER WHIRLPOOL WGD4950HW0 "Replace coil and kept the other for truck stuck,opt test ok,is heating show customer"
Near Lyndhurst, OH 44124
Jeff M
Job Details: 02/11/2021
DISHWASHER KITCHENAID KUDS35FXSSA The wires in the junction box in the bottom of the dishwasher were melted a cut back to bad wire splice new wire unit tested good
Near Willoughby, OH 44094
Jeff M
Job Details: 02/11/2021
REFRIGERATOR MAYTAG MFI2570FEZ07 Installed the new part op tested good.
Near Willoughby, OH 44094
Jeff M
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed the new part op tested good.
Near Warrensville Heights, OH 44122
Dan H
Job Details: 02/11/2021
RANGE WHIRLPOOL WFE535S0JZ0 "Installed new infinite switch, op test good"
Near Ravenna, OH 44266
Brian M
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Installed valve and gaskets OP Test Ok
Near Cleveland, OH 44111
Dan H
Job Details: 02/11/2021
REFRIGERATOR KITCHENAID KRMF606ESS01S "Installed new control and evaporator fan/thermistor, led module did not fix lights , unit needs led board; ordrng 1 W10804160 (Led board)"
Near Lakewood, OH 44107
Joe O
Job Details: 02/11/2021
WASHER WHIRLPOOL WTW4816FW2 "Cc: leakingFound tub cracked, and drain not pushing waster out. Needs tub and drain pump. Entitlement shows under warranty; ordrng 1 W10919003 (pump-water) and 1 W10371566 (tub)"
Near Rocky River, OH 44116
Corina B
Job Details: 02/11/2021
WASHER WHIRLPOOL WFW5620HW0 CC that the unit does not spin. Ran diag F7e9 locked rotor. Started a spin cycle with no clothes spun fine. Added towels. Wouldnt do anything. Will need a control and stator. ; ordrng 1 W11354541 (Stator) and 1 W11322903 (Control)
Near Diamond, OH 44412
Brian M
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL WDT720PADB2 "Cc of leak Found water coming from vent housing vent not closing and water is pushing out from vent Needs vent and housing ; ordrng 1 WPW10428211 (vent asm) and 1 WP8269259 (gasket), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44134
Dan H
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Need to order specialized locring fitting for evaporator ; ordrng 1 L13005654 (Coupler)
Near Cleveland, OH 44102
Joe O
Job Details: 02/11/2021
WASHER WHIRLPOOL CAE2795FQ1 Installed control. Ran auto test and calibration. Op test ok
Near Brecksville, OH 44141
Jason N
Job Details: 02/11/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "Cc unit hood bulb broke in off in socketConfirmed bulb separated inside holder. Replaced holder and bulb. Op test no good. Light will not turn on. No power to bulb socket, bad triac on control. Unit needs control board. ; ordrng 1 W10892389 (Control board)"
Near Parma, OH 44134
David R
Job Details: 02/11/2021
DRYER KENMORE 110.6002201 "Not heating. Power coming to terminal block is good. Checked fuse, heater, cutoff, all good. Checked timer, getting 240 but from contacts A-C not closing to allow voltage to be sent to heater. Will need new timer. Gave estimate to customer. Do not order parts at this time; ordrng 1 WPW10185976 (Timer), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jason N
Job Details: 02/11/2021
MICROWAVE AMANA RSBG659P "Installed new H.v. Capacitor. Ran heat test for 2:00 minutes with water. Observed unit. Heat test good, no abnormal sounds or burning smells. Op test good."
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/11/2021
REFRIGERATOR KITCHENAID KFIV29PCMS02 Cc of no ice still Found temps to be warmer in freezer section about 35 degrees temps in fridge are at 38Ran test 4 No frost pattern on freezer evap at this time and light frost pattern on ff evap Sealed system needs repaired Unit has 10 year sealed system for parts only ; ordrng 1 W11116006 (evaporator) and 1 W10276644 (compressor)
Near Amherst, OH 44001
Marie V
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Cc that the unit wont dispense ice. Unit is not sending power to the motor. Chase the wires did not get any power from control at the connector on the door or at the motor. Will order a control and a motor. ; ordrng 1 W11310391 (Motor) and 1 W11449482 (Control)
Near Amherst, OH 44001
David R
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL KUDE20IXSS8 "Replaced part. Tested. Good. Ran diagnostics, good. Op test ok"
Near Euclid, OH 44123
Jason N
Job Details: 02/11/2021
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Installed sump and motor o-rings. Op test no good. Still leaking from underneath. Pulled apart sump and motor. Found input shaft seal on motor shredded, toothpick made its way past chopper blade. Leaking from motor, unit needs motor. ; ordrng 1 154844301 (Motor/pump)"
Near Rocky River, OH 44116
Corina B
Job Details: 02/11/2021
DRYER WHIRLPOOL MED5630HC1 CC that the unit will run for awhile then stops. Checked the amp drawl on the cord 26.8 amps on both sides. Will need an electrician. Optest ok.
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ "Cc unit water dispense is cloudyTested dispense, confirmed cloudy water, let sit in glass. Cloudiness dissipated after 20 seconds. Water has dissolved air in it. Checked filter installation. Checked water source at back on unit. Filled glass with water from source line, same cloudy appearance. Advised customer air is coming from their water source. Advised it is not hazardous to drink. Advised if they are adamant about removing air from their water source, they would have to contact a plumber to discuss options."
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL WDF540PADM0 the sump motor is seized needs a new motor; ordrng 1 WPW10605059 (Sump) and 1 Ship
Near Willoughby, OH 44094
Joe O
Job Details: 02/11/2021
RANGE WHIRLPOOL WGE745C0FS01 "Cc: spots inside oven, front right burner not working on highFound spots in unit are from spill over. Found infinite switch on oven failed. Shorting out inside infinite switch. Needs infinite switch.Infinite switch shows out of stock. Office to reschedule; ordrng 1 WPW10312185 (switch-inf)"
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Cc that the top rack is broken. Replaced adjuster kit from T/S. Op test ok; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock
Near Cleveland, OH 44105
Jason N
Job Details: 02/11/2021
WASHER WHIRLPOOL WTW5000DW1 "Cc unit making transmission bearing noise Ran auto test, found washplate grinding in cycle, washplate is stripped. This is the sound customer is hearing. Checked gearcase shaft splines, shaft splines also worn down. Will need to order washplate to complete repair. Rescheduled.; ordrng 1 W10752283 (Washplate) and 1 W10752187 (Screw)"
Near Hiram, OH 44234
Brian M
Job Details: 02/11/2021
RANGE WHIRLPOOL WFG535S0JS1 Cc of Error Could not find a stored error Installed control OP Test Ok
Near East Cleveland, OH 44112
Joe O
Job Details: 02/11/2021
DRYER WHIRLPOOL WED6200SW1 Customer states she has a warranty. Advised customer they would have to contact the warranty company to get us a dispatch.Did not look at machine.
Near Sheffield, OH 44054
Marie V
Job Details: 02/11/2021
WASHER MAYTAG MVWB835DW3 "Cc that the unit is not working. Was able to go on Ian found error code of F6E2 Communication Error: UI Cannot Hear ACU F2E1 stuck button . Did a UI test pass. Unit will need Acu and UI. Because of the error code want to me sure everything works. Cust will call back if they want to repair unit. ; ordrng 1 W11115285 (Ui) and 1 W11170706 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Gabriel P
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL MDB4949SKB "Replace coils and kept one for truck stock,opt test ok is heating"
Near Amherst, OH 44001
Marie V
Job Details: 02/11/2021
DRYER WHIRLPOOL MGDB855DC4 Replaced control. Ran unit op test okNo core for return
Near Cleveland, OH 44143
Corina B
Job Details: 02/11/2021
WASHER WHIRLPOOL WFW6620HW0 "Cust showed pop, sent pic. CC not enough water going into unit. Ran diagnostics no error code found washer on risers. Drain hose not 39 from bottom of washer. Advised customer to raise drain hose. Op test ok."
Near Mentor, OH 44060
Joe O
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL Wrf992fifm00 "Cc: not making ice, door is not shutting properlyFound ice maker was shut off. Found unit was not level. Turned ice maker on cycled ice maker. Op test ok"
Near Avon, OH 44011
Marie V
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRSF705HPS00 "Cc that the unit froze things at the bottom drawer and a lot of frost buildup at the evap. Cust try to remove some of the frost but it is starting to build up again. Unit will need new thermistor on evaporator , evap cover and a control. 0* on freezer 41 on fresh food section; ordrng 1 W11098695 (Evap cover) and 1 W10316760 (Thermistor) and 1 W11172798 (Control)"
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/10/2021
DRYER SAMSUNG DV42H5200EP/A3 "Found heater element open gave estimate customer will think about it ; ordrng 1 DC97-14486A (Heater assembly), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 02/10/2021
DISHWASHER GE GDT635HGJ2WW "Cc: unit was blinking but wouldnt start, now unit wont do anythingFound unit is not reading door latch.ohmed out latch from control. Found latch is functioning. Needs controlCustomer does not want to repair at this time; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Corina B
Job Details: 02/10/2021
WASHER MAYTAG MVWC465HW2 Replaced the control. Cust could not find the harness. Replaced the control. Optest ng. Washer was going to overfill. Will need the harness. Drain hose is at recommend height and has an air gap. ; ordrng 1 W11233718 (Harness)
Near Beachwood, OH 44122
Joe O
Job Details: 02/10/2021
WASHER WHIRLPOOL GVW9959KQ2 "Cc: brown residue on clothing, clothing getting under wash plateFound wash plate gasket worn. Residue from detergent build up. Needs wash plate and balancing ring.; ordrng 1 WP9724323 (ring-bal) and 1 285903 (washplate)"
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/10/2021
KITCHEN WHIRLPOOL WDT720PADM3 "Found inner door warped in the bottom allowing water to penetrate and leak need inner door gave estimate customer will not repair,opt test ok ; ordrng 1 W10860142 (Inner door) and 1 WP8269259 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit doing same thing as last time Found UI non responsive but when door is shut the drain pump kicks on From previous repair unit will need control and UI ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10481130 (panel-cntl)
Near Mantua, OH 44255
Brian M
Job Details: 02/10/2021
DRYER WHIRLPOOL WGD7300XW0 Installed control for f1 error OP Test Not good Found igniter and radiant sensor open Needs igniter and sensor ; ordrng 1 WP338906 (sensor) and 1 279311 (ignitor kit & bracke)
Near Broadview Heights, OH 44147
David R
Job Details: 02/10/2021
DRYER SAMSUNG DV45H7000EW/A2 "Cc unit turning on, drum not moving. Took top off, found idler pulley broken, checked belt, good. Ordering idler.; ordrng 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
David R
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc unit not cooling properly, also unit mullion strip and gaskets real warm, showed me build up of ice on evap. Defrost issue. Went through diagnostics. Condenser fan is running slow. Getting correct voltage from control. Also sending correct son troll down to thermostat. Ordering evap harness, control, fans. *** setting as 2 count, will have to steam out all ice on evap and cover. *** requesting double labor ; ordrng 1 WPW10503278 (Control) and 1 WPW10128551 (Fan) and 1 W11387394 (Con fan) and 1 W11260592 (Harness with defrost thermostat)"
Near Cleveland, OH 44102
Gabriel P
Job Details: 02/10/2021
DISHWASHER IKEA IUD8555DX1 "Found error code f3e1 thermister open and f3e4 motor failure and f8e1 slow drain and also found unit water connected to cold water valve advised customer to change it to hot water found thermister open giving estimate. Customer decided not fix the unit he will fix the unit himself. AT.; ordrng 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
Near South Euclid, OH 44121
Joe O
Job Details: 02/10/2021
OTR MICROWAVE WHIRLPOOL WMH75021HZ2 "Cc: not heatingFound outlet has hot neutral revered. Found unit is pulling 5.3 amps. Needs magnetron and diodeCustomer to have electrical corrected, then customer to contact to reschedule; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode)"
Near Lorain, OH 44055
David R
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW8040DW4 "Cc unit not working correctly F8-E1, F2-E1. Tested and found open cold valve. Gave estimate to customer. Customer said she is under 5 year extended warranty. Lowes didnt send over information, customer is calling to getting taken care of. Customer didnt pay service call. ; ordrng 1 W11220230 (Valve), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 Replace control and motor fan opt test ok
Near Cleveland, OH 44119
Jason N
Job Details: 02/10/2021
WASHER AMANA NTW4516FW3 "Installed gearcase. Ran auto test, same sound/issue still present in both agitation and spin. Found sound is coming from drive motor, motor bearing is bad. Unit needs drive motor. ; ordrng 1 W10890624 (Drive motor)"
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/10/2021
RANGE WHIRLPOOL WFG505M0BS "Tested unit and found ignitor was not glowing hot enough to turn on burner. Will need to be replaced.; ordrng 1 W10918546 (Oven ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Avon, OH 44011
David R
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW5620HW1 "Unit is locking but not spinning. Went into diagnostics, went through diagnostics cycle. Water is incoming, draining is good, lock is good. Not spinning. Can hear relays clicking from control. It not activating. Found tech sheet. Windings testing a little out of range. Ordering control, stator ; ordrng 1 W11322903 (Control) and 1 W11354541 (Stator)"
Near Lakewood, OH 44107
Corina B
Job Details: 02/10/2021
WASHER WHIRLPOOL MVWB835DW2 Cc clothes coming out soaked. Error code F8E1 Long Fill. Checked drain pump and drain hose. Working as designed.
Near North Olmsted, OH 44070
Marie V
Job Details: 02/10/2021
REFRIGERATOR MAYTAG MFI2269VEM5 "Cc that the unit is not cooling and water stopped coming out at the UI and that the ice maker stopped working a long time ago. Took temp found 35 on freezer and 61 on fresh food section. Nothing is working no lights at the UI when press a button on UI every light on UI turns on but nothing happens unit will need main control. Explain cust that we will be able to take a look at the ice maker when new control is on. ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor On The Lake, OH 44060
Jason N
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Cc unit still not making iceReplaced ice maker using customer supplied pre Id part. Ran manual harvest test, ice maker indexed properly and filled mold with water. Checked door switch for proper operation with door closed. All checked good. Op test good."
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/10/2021
N/A N/A KSC23C8EYB02 "Installed evap thermistor and fan assembly. Unit is cooling, advised customer to allow 24 hours for temps to adjust. Op test ok"
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Ccthat the lights are out and freezer light as well. Replaced freezer light op test ok; used 1 W10695459 (Light) from stock
Near Avon Lake, OH 44012
Corina B
Job Details: 02/10/2021
RANGE JENN-AIR JJW3830DP01 Replaced the lower fan. Heated oven to 350*. Optest ok.
Near Strongsville, OH 44136
David R
Job Details: 02/10/2021
WASHER MAYTAG MVW7232HW0 "Replaced valve, customer had hoses, replaced. Took pictures, leaking from house water shutoff, sent pics to customer. Unit itself checks good. Op test ok"
Near North Olmsted, OH 44070
David R
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Cc unit is not cooling. Customer has unit outdoor side of house. Temp is 30*. Let customer know temp requirements per owners manual page 6. Has to be minimum of 55* in order for unit to properly run. Unit checks good. Op test ok
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/10/2021
WASHER GE GTW330ASK0WW Found gear case leaking from bottom of unit will need to be replaced. Customer will not fix unit will buy a new appliance.
Near Cleveland, OH 44120
Corina B
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Cust showed pop, sent pic. Called office due to sears outlet receipt. Advised cust there could no warranty on unit. CC fridge not cooling. Tested temp. Freezer at 60. Ff at 50. No frost pattern on the evap. Will need evaporator. ; ordrng 1 W10836706 (Evaporator) and 2 WPW10143759 (Drier)s"