We serviced a
AMANA DRYER
Model NED4655EW1
Near Strongsville, OH 44136
David R
Job Details: 08/03/2021
Replaced motor and blower wheel. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Olmsted, OH 44070
David R
Job Details: 08/03/2021
"Cc unit not washing, leaving pods. 2-1, 4-3, 7-1 error codes. Also has loud banging when calling for water from pipes, ordering wash motor and a water valve to see if a new one will stop hammering of pipes. ; ordrng 1 W11087376 (Wash pump) and 1 W10327249 (Fill valve)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HB5
Near Bedford Heights, OH 44146
David R
Job Details: 08/02/2021
"Cc unit light underneath not coming on. Customer had bulbs. Replaced, no good. Control relay not sending power. Ordering control and light.; ordrng 1 8206232A (Light) and 1 W11467778 (Control)"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Bedford, OH 44146
David R
Job Details: 08/02/2021
Replaced latch. Tested. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, OH 44147
David R
Job Details: 08/02/2021
Replaced full tube for FF icemaker. Tested in diagnostics. Called for water. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Berea, OH 44017
Marie V
Job Details: 08/02/2021
"Cc that the unit always had a frost , but now is worst. Confirmed. Found a corner of the gasket not sealing properly. Steamed out the gasket and added petroleum jelly. Advice cust to allow a few hours for gasket to get the shape of the unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Corina B
Job Details: 08/02/2021
CC that the unit does not agitate. Confirmed. Found the shifter off of the cam. Re positioned the shifter. Will need a new shifter. Office to reschedule. ; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not draining, ran diagnostics f9e1(long drain) , f0e2(over suds), and f8e1(long/no fill) error codes, drain pump is working but very little coming out drain, drain pump filter is likely clogged, unit is in a closet with a dryer on top , need second tech to help remove dryer to clear or install new drain pump ; schdld next appmnt for 8/16 MON !"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near University Heights, OH 44118
Dan H
Job Details: 08/02/2021
"Customer complaint that unit could not be hooked up because threads are stripped , confirmed, unit needs new fill valve; ordrng 1 W11175771 (Valve)"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Ashtabula, OH 44004
Joe O
Job Details: 08/02/2021
"Cc: not startingFound all fuses checked good. Found motor not starting, no power from control. Needs motor and controlControl out of stock. Office to reschedule; ordrng 1 W11388023 (Control) and 1 W11086656 (motor-drve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 0 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near East Cleveland, OH 44112
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle , heater is working, unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44121
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44112
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is not spinning, basket has load in it that has been spun out, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit shifts from spin to agitate and back, unit is operating as designed"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
David R
Job Details: 08/02/2021
"Cc unit making noise, loud vibrating of unit when compacting. Removed all hidden debris along the inside of unit. Could of been causing a bind. Tried multiple times compacting with trash in. Normal noises. Unit test good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Strongsville, OH 44149
David R
Job Details: 08/02/2021
Replaced both FF door gaskets. Heat gun to conform. Also adjusted right door top hinge. Unit is good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Eastlake, OH 44095
Dan H
Job Details: 08/02/2021
"Installed new drain tube, cleared ice, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Oberlin, OH 44074
David R
Job Details: 08/02/2021
"Cc unit not agitating. Went through error codes, shows just off balance. Ran diagnostics cycle. Agitating just going back and forth, not fully. Actuator out of place, replaced with t/s. Tested. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44128
Jason N
Job Details: 08/02/2021
"Cc unit needs power cord connected. Found unit power cord connected but missing screw on neutral terminal. Installed screw, tightened down. Checked tightness of other screws. Op test good."
We serviced a
KENMORE REFRIGERATOR
Model 253.60412411
Near Cleveland, OH 44122
Jason N
Job Details: 08/02/2021
"Cc unit not coolingPlugged in unit. Compressor not running, checked power in to start relay. 0v. No power out from thermostat control. Unit needs control box. Customer not repairing at this time, estimate only. ; ordrng 1 5304507171 (Control box)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, OH 44122
Jason N
Job Details: 08/02/2021
"Cc unit will not stay powered onCustomer stated when starting a cycle the unit powers off and they have to reset the breaker. Found unit plugged into gfci outlet. Ran diagnostics, found code f7e0 for power loss. Started auto cycle, gfci tripped during agitation. Plugged unit into standard outlet in next room. Reran auto cycle, unit cycles but agitation and spin were loud. Found water leaking past tub seal into gearcase and rotor. Unit needs gearcase. Replaced using truck stock. Ran auto test and calibration. Op test good. GFCI outlet still tripped when operating. Advised customer unit needs to be plugged into standard outlet per manufacturer. ; used 1 W11455453 (Gearcase) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Mentor, OH 44060
Joe O
Job Details: 08/02/2021
"Cc: leaking from the backCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Found plastic supply line leaking. Needs supply line"
We serviced a
FRIGIDAIRE RANGE
Model GLGF376DBH
Near Willowick, OH 44095
Joe O
Job Details: 08/02/2021
Cc: will not preheatFound igniter only pulling 2.6 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Joe O
Job Details: 08/02/2021
Installed control boards. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Joe O
Job Details: 08/02/2021
"Recovered refrigerant, installed compressor, control, ui, evap fan, inverter. Put unit into 28 inch vac for 15 mins, recharged with 7.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ashtabula, OH 44004
Joe O
Job Details: 08/02/2021
"Cc: unit not shutting off, staying hotCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting kinked behind unit. Pulled unit out. Ran test cycle. Found timer stopped advancing in the cool down cycle. Found element shorted to ground. Needs element, replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
GE REFRIGERATOR
Model GYS22GSNBSS
Near Ashtabula, OH 44004
Joe O
Job Details: 08/02/2021
"Cc: interior light not working properly, not dispensing water or iceFound door switch is not functioning properly needs door switchCustomer does not want to repair at this time ; ordrng 1 WR23X29161 (fresh food door ligh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Avon Lake, OH 44012
Marie V
Job Details: 08/02/2021
"Cc that the unit is freezing food on fresh food section. Took temps 33* fresh food section and -3* on freezer. Verified and will need Damper and thermistor. Thermistor was reading 48* on fresh food section when it was at 33*. Gave customer estimate and customer said they will think about it and they will try to call whirlpool to cover parts.; ordrng 1 WPW10594329 (Damper) and 1 W11084235 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44112
Corina B
Job Details: 08/02/2021
"CC that the unit does not go past wash cycle. Ran diag F8E1 NO FILL, LONG FILL. Checked the hot and cold, cold water was turned off. Drain, good. Ran an agitate and a spin. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM
Near Newburgh Heights, OH 44105
Corina B
Job Details: 08/02/2021
"Cust showed pop, sent pic. CC that the normal light does not work. Confirmed. Checked the connections, good. Will need a new ui. Office to reschedule ; ordrng 1 W10869129 (Overlay)"
We serviced a
KITCHENAID RANGE
Model KFED500ESS01
Near North Ridgeville, OH 44039
David R
Job Details: 08/02/2021
"Cc unit top burners not working, left front and right front blew breaker. Havent used in weeks. Customer turned on today and all top is working correctly. Tested and went through tech sheet, all burners test good. SVC only. Unit is good."
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Perry, OH 44081
Dan H
Job Details: 08/02/2021
"Installed new led module, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWC300VW1
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/02/2021
Installed switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/02/2021
Cc unit not turning on Found unit not getting powerChecked breaker Breaker will not stay Needs fuse replaced by electrician
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mantua, OH 44255
Brian M
Job Details: 08/02/2021
Cc unit not washing Ran diagnostics no errors Ran auto test and calibration Ran test cycle with cloths waited until unit hit wash Advised to watch OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGC7636BP00
Near Westlake, OH 44145
Marie V
Job Details: 08/02/2021
"Replace ignitors, tested good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Fairview Park, OH 44126
Marie V
Job Details: 08/02/2021
"Cc that the unit is freezing everything on fresh food section. Took temps 33 * on fresh food section and freezer was at 5* and -1. Took evaporator cover off , found no frost on evap just at the cap tube. Unit is leaking refrigerant will need seal system repair. Cust will call if she wants to continue ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cleveland, OH 44120
Corina B
Job Details: 08/02/2021
Replaced the gaskets. Used silicone around the door. Vaseline the gaskets. Feet are all the way down. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Kent, OH 44240
Brian M
Job Details: 08/02/2021
Cc unit freezing things on top shelf Found temps to be normal ran damper and thermistor test OP Test Ok Advised on product placement and to raise temps
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Westlake, OH 44145
Gabriel P
Job Details: 08/02/2021
"Replace parts and console was not working switch control to old one and still nothing call tech line spoke to Austin he help me diagnose we found bad switches; ordrng 1 WPW10275768 (Latch) and 1 WPW10130695 (Latch black) and 2 WP99002751 (Switches)s"
We serviced a
GE WASHER
Model GTW500ASNWS
Near Kent, OH 44240
Brian M
Job Details: 08/02/2021
Cc unit just pumping Pushed start button for 30 sec reset control Ran manual pressure test and drain No issue ran spin test OP Test Ok Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Cleveland, OH 44120
Corina B
Job Details: 08/02/2021
"CC that the loc is on. Confirmed. Held the start in for 3 seconds the control unlocked. Heated the oven to 350* oven did not heat, checked the amp drawl 0 amps. Checked voltage 0 volts. Will need a new control. ; ordrng 1 W11126814 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model ZISB42DXA
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/02/2021
CC that the temperature fluctuates. Fz 0* ff 40*. Checked the evaporator good frost pattern. Will need a new thermostat. Part is nla. Cust is going to look for the part. ; ordrng 1 WR09X0588 (Thermostat)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QHX00
Near Aurora, OH 44202
Jason N
Job Details: 08/02/2021
"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 7.5oz. Of r134a. System low side pressure stable at 0psi. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Strongsville, OH 44149
Marie V
Job Details: 08/02/2021
"Cc that the unit has frost in freezer and when you pull the door to open it makes a noise. Confirmed, when you pull from the left it makes the noise when you pull from the middle it works. Show cust that they need to pull from the middle to avoid rails coming off alignment. And when you close it it closes all the way. No issues found at this time. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near North Royalton, OH 44133
Marie V
Job Details: 08/02/2021
"Cc that the unit will not wash all the time, sometimes it will work and sometimes it will drain the water out. Ran diag f7e5 shifter failure f2e1 ui stuck button. Ran auto test unit did not agitate. Tilted unit found unit with lost of water leaking and rust from gearcase. Unit will need shifter , slider, gearcase, rotor and stator. Cust will not fix.; ordrng 1 W10447976 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider), used 1 W10754448 (CABRIO CLUTCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/02/2021
"Cc unit ice maker leaking inside unit.Found ice maker installed incorrectly, fill tube sticking out of funnel and leaking onto evaporator cover. Installed correctly, cleared ice from freezer. Turned water back on to unit. Ran manual ice maker test, ice maker indexed properly and filled mold with water. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZSHB2
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/02/2021
"Cc unit stop producing iceCustomer stated ice maker will stop producing ice due to ice jamming up in ice maker. Confirmed, found ice cubes stuck behind stripper plate. Stripper plate is warped. Removed stripper plate, heated up and remolded back into shape. Ran manual ice maker harvest test, op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Westlake, OH 44145
Gabriel P
Job Details: 08/02/2021
"Follow each step of seal system then had a leak by the filter dryer correct issue charge it ,opt test ok"
We serviced a
UNKNOWN DISHWASHER
Model n/a
Near Avon, OH 44011
Gabriel P
Job Details: 08/02/2021
Customer look up cleaner with a lemon smell and wants I walk to the door she told me she doesnt want service on dishwasher cause she figure it out no service needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/02/2021
Replace valve opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44055
David R
Job Details: 08/02/2021
Cc unit not agitating. Found actuator out of place. Used al t/s. Fixing for now and ordering out to be replaced. ; ordrng 2 WPW10006355 (Actuator)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bedford, OH 44146
David R
Job Details: 08/02/2021
Replaced pump motor. Still not washing. Getting 120 from house to unit. Control not sending out correct power to motor. Ordering control ; ordrng 1 W11305308 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW
Near Shaker Heights, OH 44122
Dan H
Job Details: 08/02/2021
"Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit is heating, ran diagnostics no error codes found, found outside vent clogged , advised customer to have vent cleaning company out to clean vent, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/02/2021
"Found different issue it was frost buildup behind icebox and in front fascia ice box there is two service pointer on does and found door seal torn gave estimate on parts only but could not reach owner that was going to paid but left a voicemail for him to call office ,; ordrng 1 W10648070 (Heater) and 1 W10739629 (Seal) and 1 W10407212 (Seal), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS03
Near Streetsboro, OH 44241
Brian M
Job Details: 08/02/2021
Cc of leak from filter area Found filter head leakingNeeds filter head and filter ; ordrng 1 W11346623 (Filter head) and 1 EDR4RXD1 (water filter)
We serviced a
WHIRLPOOL STACK W/D
Model wed7500gc0
Near Cleveland, OH 44103
Corina B
Job Details: 08/02/2021
Model and serial do not match. Advised cust to call rent a center to get the correct dispatch
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lakewood, OH 44107
Corina B
Job Details: 08/02/2021
"CC that the unit is not cleaning the dishes well. Confirmed. Checked the water at the faucet, good. Ran diag F7E1 Single Speed Wash Motor Failure. Started a cycle, pump and motor humming. Will need a new pump and motor. Office to reschedule. ; ordrng 1 W11416363 (Pump and motor)"
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS11
Near Solon, OH 44139
Brian M
Job Details: 08/02/2021
Cc of noise Turn table ring has flat spots causing noise Customer to install ; ordrng 1 W11110134 (ring-turn)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Bay Village, OH 44140
Corina B
Job Details: 08/02/2021
CC that the soap dispenser does not close. Confirmed. Found the spring broken. Will need a new dispenser. Office to reschedule ; ordrng 1 W11412300 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/02/2021
Cc unit is hard to move Found wheels to be split needs wheels Needs 2 techs to replace wheels ; ordrng 2 WPW10138054 (roller-cab)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
Marie V
Job Details: 08/02/2021
"Cc that the freezer has ice and that sometimes is not cold enough. Confirmed found freezer door not shutting all the way causing frost and loose cold on unit , arm for ice maker was off. And evaporator fan was also frozen. Defrosted all ice and adjusted screws on rails. Drain tube is clear. Advice cust to try to keep an eye on freezer door and make sure is closing all the way. Door not sealing it will cause ice and condensation inside unit. Op test ok. Also advise to allow 24 hours to unit reach normal temps."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ashtabula, OH 44004
Joe O
Job Details: 08/02/2021
Cc: not startingFound error codes f0e4(spin limited by water temp). Attempted to run diagnostics test cycle. Unit will not start diagnostics test cycle. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11481108 (Control)
We serviced a
KITCHENAID RANGE
Model KFED500ESS02
Near Maple Heights, OH 44137
David R
Job Details: 08/02/2021
"Cc top door is locked and wont open, oven is not holding temp even though it has been calibrated. Door hinge is broken and locked up. Sensors test a little below range, knob is broken where it cannot stay on valve. Ordering control, sensors top and bottom, knob and hinges ; ordrng 1 WPW10778305 (Control) and 1 WPW10485733 (Hinge left) and 1 WPW10485732 (Hinge right) and 1 W11230929 (Knob) and 2 WP7430P044-60 (Sensor)s"
We serviced a
Whirlpool Washer
Model WFW94HEDW
Near Mentor, OH 44060
Fred's Academy
Job Details: 07/30/2021
No issue with the washer, operation normal.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LB
Near Garrettsville, OH 44231
Brian M
Job Details: 07/30/2021
Found water line leaking Tightened connection OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAS3
Near Geneva, OH 44041
Joe O
Job Details: 07/30/2021
"Cc: start button not functioningFound all buttons functioning other then start button. Ran diagnostics test cycle. Needs uiCustomer does not want to repair at this time ; ordrng 1 WPW10475777 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
N/A N/A
Model NDG7800AWW
Near Cleveland, OH 44128
Corina B
Job Details: 07/30/2021
CC that there is a thumping noise. Confirmed. Found the support roller mangled. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/30/2021
CC that the unit is leaking. Confirmed. Found the water com from the diverter. Replaced the pump and motor from t/s. Opt test ok. ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jeff M
Job Details: 07/30/2021
Installed the new part op tested good. Block n nut
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Lorain, OH 44055
Gabriel P
Job Details: 07/30/2021
"Cc right knob wont turn, Replace range manifold, opt test ok."
We serviced a
MAYTAG MICROWAVE
Model MMV4207JZ00
Near Lorain, OH 44055
Gabriel P
Job Details: 07/30/2021
"Found 1 of interlock switches bad replace from t/s,opt test ok customer refuses to pay service fee, said he is under the 1 year warranty and will look for his POP and send a copy to the office either today or tomorrow, told hi, if we dont get pop hell be charged for labor, parts and service; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Westlake, OH 44145
Marie V
Job Details: 07/30/2021
"Replaced heater, ran diag and waited until it was done, no leaks. Took temps heater is hot cust checked as well. No error codes by the end of diagnostic. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/30/2021
"Cc unit needs new cabinet due to damage Replaced cabinet using customer supplied part. Customer satisfied with appearance. Ran auto test cycle, no cold water coming in. Customer stated he was having trouble getting it to cycle lately. Found cold water valve turned off. Could not turn on, valve spraying from stem seal. Advised customer he will need a plumber to replace cold water valve."
We serviced a
KENMORE REFRIGERATOR
Model 106.4115321
Near Lakewood, OH 44107
Marie V
Job Details: 07/30/2021
"Cc that the lights are flickering. Confirmed removed freezer light and by pass to confirm that that was the shorted light. Unit will need freezer light. ; ordrng 1 W11104452 (Led light), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Dan H
Job Details: 07/30/2021
"Installed new evaporator fan motor/harness and control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/30/2021
Cc that dishwasher was not working. Confirmed. Float switch was corroded. Replaced float switch and cleaned out pan. Ran a normal cycle and unit is working as designed. Explained to customer the problem. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44105
Marie V
Job Details: 07/30/2021
"Cc that the right hand side door wont close. Confirmed door is broken at the bottom hinge. Unit will need new door.Advice cust that door takes about 6-8 weeks, she also ask what was the ice maker because it fell out. Explain that that will make ice for them if water was hooked up to the unit. Removed and told her that if they are not getting a water line to the unit they do not need ice maker in the freezer.; ordrng 1 LW10858417 (Stainless door) and 1 WPW10397055 (Bracket) and 1 WPW10612925 (Name plate) and 1 WPW10470155 (Cam door)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Parma, OH 44129
Marie V
Job Details: 07/30/2021
"Cc that it works but when it has to spin the clothes out does not works, then they have to run drain and spin. Ran diag F0E3 over load, F0E4 spin limited by water temp , F8E1 long fill. Ran auto test pass, ran unit on a high speed spin it started shaking , adjusted the legs, it worked good. Check resistance on valve is out of range. Replaced valve from T/S, it was clogged with debris. Ran auto test an calibrated unit. Op test ok also advice cust to only use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Brecksville, OH 44141
David R
Job Details: 07/30/2021
Replaced gasket. Let run about 10-20 mins. No leaks. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/30/2021
"Cabinet came in damaged. Took a picture. Will need to reorder the cabinet. Will need 2 techs; ordrng 1 W10676680 (Cabinet), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model LA208
Near Brecksville, OH 44141
David R
Job Details: 07/30/2021
"30 year old unit. Not agitating. Gearcase transmission seizing up. Talk to Brian, all parts needed are NLA, discontinued. Customer pay SVC only. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ02
Near Mentor, OH 44060
Jeff M
Job Details: 07/30/2021
The drain pan was cracked customer was OK with me applying glue and tape to fix the pan
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA35SWHZ01
Near Painesville, OH 44077
Jeff M
Job Details: 07/30/2021
Installed the new part op tested good. Gasket
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Mentor, OH 44060
Dan H
Job Details: 07/30/2021
"Customer complaint of squealing noise, confirmed, found rollers worn, inside dryer cabinet is filled with hair and lint, cleaned inside, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW0
Near Euclid, OH 44123
Dan H
Job Details: 07/30/2021
"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase , customer does not want repair ; ordrng 1 W11035747 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Richmond Heights, OH 44143
Dan H
Job Details: 07/30/2021
"Customer complaint of grinding noise, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 07/30/2021
Found heater element cracked and shorted. Replaced with new one. Tested. Still not heating. Went through error codes F4-E3. Shorted control relay. Ordering control and harness to replaced thermostat at same time. ; ordrng 1 W11462458 (Control) and 1 W11216817 (Wiring harness)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Mentor, OH 44060
Joe O
Job Details: 07/30/2021
"Cc: not cleaning properly, shuts down half way through cycleCustomer stated unit does not clean well, stated the dishes come out slimy sometimes. Found no stored error codes. Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Found Low pressure from sump assembly, and unit not diverting water to upper spray arm. Needs sump assembly. Customer does not want to repair at this time; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GELGDS
Near Mentor, OH 44060
Joe O
Job Details: 07/30/2021
"Cc: leaking behind unitFound water valve solenoid shaft came out of water valve causing water to free flow out the top of water valve. Needs water valve; ordrng 1 WR57X27487 (valve water iso asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Madison, OH 44057
Joe O
Job Details: 07/30/2021
"Cc: squeaking noiseFound gear case leaking oil, belt slipping on pulleys. Needs belt and gear caseCustomer does not want to repair at this time ; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH01X27538 (belt drive), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Bedford, OH 44146
David R
Job Details: 07/30/2021
"Cc unit is not cooling in FF, FZ good. Found FZ at -10. Frost everywhere. Gasket seems good. Not going into defrost. Following tech sheet not sending correct voltage to heater. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11371382 (Control)"
We serviced a
JENN-AIR DLB WALLOVEN ELE
Model JJW9627AAB
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/30/2021
Cust stated they had a brown out and is working as designed
We serviced a
GE DRYER
Model GFD45GSSM0WW
Near Madison, OH 44057
Joe O
Job Details: 07/30/2021
"Cc: not startingFound belt broken. Pulleys look good. Needs belt; ordrng 1 WE12M29 (belt drive), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Bedford, OH 44146
David R
Job Details: 07/30/2021
"Cc control panel messing up. When turning on and trying to go to any cycle the control panel options lights are flashing and beeping and changing numbers. Even when turning off will turn right back on by itself. F6E3. Ordering console control.; ordrng 1 W11112656 (Control console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW2
Near Ashtabula, OH 44004
Joe O
Job Details: 07/30/2021
"Cc: Burt rubber like smell at the end of cycleFound cam pulley hitting pulley cover. Cover hitting the floor under weight caused cover to be warped. Needs cam and cover. Cam out of stock. Office to reschedule; ordrng 1 WPW10550173 (cover pulley) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model DGGF3045RFA
Near Parma Heights, OH 44130
Marie V
Job Details: 07/30/2021
"Cc that the oven does not works all the time, sometimes it will light up and sometimes youll smell the gas but is tuned off and that one of the burners does not work. Confirmed unit has week ignitor and check spark on unit is good, removed cap and saw spider web inside. Cleared out and tested it light up in one spark, replaced ignitor from T/S and preheat oven to 350* pass. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW01
Near Strongsville, OH 44149
Marie V
Job Details: 07/30/2021
"Cc that the unit was freezing food on fresh food section but now is not working. Took temps 43* on freezer and 60* on fresh food section. All fans are running. Took evap cover off and evap has no frost just a block of ice at the cap tube side of evap, took piercing valve to verify pressure while running was on a vacc, but when unplugged waited a few min unit had 45psi. Called BJ said running low on refrigerant. Unit will need sealed system repair. Tried contact landlord couldnt get a hold of her to see if they want to continue ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near South Euclid, OH 44121
Dan H
Job Details: 07/30/2021
"Customer complaint that unit is not starting, confirmed, motor is just humming, nothing jammed in blower wheel housing, unit needs new motor; ordrng 1 279827 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Kingsville, OH 44068
Joe O
Job Details: 07/30/2021
Cc: off balanceFound no stored error codes. Found play in tub. Found hub getting worn. Replaced hub. Ran auto test and calibration. Ran drain and spin. Op test ok ; used 1 W10528947 (HUB) from stock