Service History 168 | Freds Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willowick, Ohio 44095

Jason N

Job Details: 01/03/2025

"Cc unit leaked, floor damage incurred around unitCustomer stated they started the unit after last service, unit flooded kitchen floor within several minutes of starting cycle. Snapped pics of floor, customer has already contact their home insurance company. Insurance company wants documentation from Freds as to what on the unit has failed. Started wash cycle, no leaks. Let run for 30 minutes, no leaks found. Called WPL, Art, based on all checks done, and fact that we have been unable to duplicate leak issue when we are here, nothing advised to be replaced at this time. Advised to continue to monitor."

We serviced a

KENMORE REFRIGERATOR

Model 10656662500

Near Painesville, Ohio 44077

Joe O

Job Details: 01/03/2025

"Cc: not cooling freezer section. Found temps in both compartments at 51 degrees. Found no frost pattern. Found compressor not starting. Compressor seized. Needs compressor and evaporator. Customer does not want to repair at this time ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Painesville, Ohio 44077

Joe O

Job Details: 01/03/2025

Installed heating element. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48QTB02

Near Waite Hill, Ohio 44094

Joe O

Job Details: 01/03/2025

"Cc: water paddle not working properly. Found paddle hard to press. Needs paddles. Customer does not want to repair at this time ; ordrng 1 W10133603 (pad), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GTS18HSNDRSS

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 01/03/2025

"Cc: not cooling ff section. Found ff at 51 degrees, freezer at -20 degrees. Found evap fan not running. Needs evap fan. ; ordrng 1 WR60X31522 (Evap fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Shaker Heights, Ohio 44120

Braxton D

Job Details: 01/03/2025

"F4 e3 f7 e1. Tested heating element and wash motor, (hooked up cheater wire with a 15 amp circuit breaker to make sure it comes on) both are okay. Control is not supplying power to either component. Replacing control board. ; ordrng 1 W11087226 (Control)"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Jefferson, Ohio 44047

Dan

Job Details: 01/03/2025

"Installed new felt slide, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Painesville, Ohio 44077

Dan

Job Details: 01/03/2025

"Customer complaint that unit is not starting, confirmed, Found no power from control to user interface, unit needs new control; ordrng 1 W11728016 (Cntrl)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB700BFC2

Near South Euclid, Ohio 44118

Joe O

Job Details: 01/03/2025

Installed valve. Tested. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KEBC247KBL02

Near Euclid, Ohio 44123

Jason N

Job Details: 01/03/2025

Installed lower oven bake element. Ran bake test to 350 degrees. Unit preheated properly. Op test good.

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDBH969AWS3

Near North Olmsted, Ohio 44070

Angel

Job Details: 01/03/2025

Replaced bimetal tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Chesterland, Ohio 44026

Joe O

Job Details: 01/03/2025

"Cc: oven not heating. Found dsi board receiving proper power, not igniting. Needs dsi board; ordrng 1 W11162730 (module-spk)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Maple Heights, Ohio 44137

Braxton D

Job Details: 01/03/2025

"Checked timer with ester line chart, timer is not connecting cb to a again. Replacing timer and heating element. Heating element and thermal switches are the only other things on that circuit. ; ordrng 1 W11685947 (Timer) and 1 279838 (Heater)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Avon Lake, Ohio 44012

Marie V

Job Details: 01/03/2025

"Cc that ice maker stopped working, the water works but ice maker makes a noise like cycling and dropping ice but no ice. Confirmed, temps are perfect. Found ice maker has lost home position and keeps going. Will need new. Ordering part.; ordrng 1 W10889233 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

BOSCH DISHWASHER

Model SHV68TL3U04

Near Pepper Pike, Ohio 44124

Bill

Job Details: 01/03/2025

"Cc error code e15, confirmed cc. Error code relates to a float switch activation, found supply valve leaking when unit calls for water. Ordered new valve, follow up scheduled for 1/7; ordrng 1 10023852 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS378SSS05

Near Cleveland, Ohio 44119

Bill

Job Details: 01/03/2025

"Changed blower motor, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, Ohio 44077

Dan

Job Details: 01/03/2025

"Customer complaint that unit is not spinning, ran drain and spin cycle, unit spins, found cam melted again, unit needs new cam kit and gearcase, part is out of stock so not scheduling return appointment ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam)"

We serviced a

SAMSUNG WASHER

Model WA50R5200AW

Near Brecksville, Ohio 44141

Mac

Job Details: 01/03/2025

"Cc customer not able to change settings. Control panel will need replaced. Customer does not want to go through with repairs.; ordrng 1 DC97-21544P (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Westlake, Ohio 44145

Angel

Job Details: 01/03/2025

Cc that dishwasher door was falling. Found spring came off reinstalled made sure it was closing and opening properly opt test good. Customer stated lower rack had some rust took picture ordering lower rack.; ordrng 1 W11498446 (Rack) and 4 W11551383 (Wheel)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Parma Heights, Ohio 44130

Mac

Job Details: 01/03/2025

Found leak at new secondary valve. Replaced valve with old valve. Cycled ice maker. All tested ok.

We serviced a

MAYTAG DRYER

Model MGD7230HC3

Near Parma, Ohio 44134

Manny

Job Details: 01/03/2025

"Cc unit not heating again, verified and flame came on and went off again, ran normal cycle and flame comes on, customer stated that the drum light stayed on the whole time and when the lights was off flames came on, verified and found that when I pressed the relay on control the flames comes on, Called TL spoke to Jonathan, advised replacing electronics and harness, ordering control console and harness ; ordrng 1 W11413567 (Console) and 1 W11618921 (Control) and 1 W11556660 (Harness-main)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Euclid, Ohio 44117

Brian M

Job Details: 01/03/2025

Cx unit is dripping water from ice area Found unit making ice from previously installed icemaker and no water over filling but when dispensing a cube or 2 drops in door and sticks in flap not everytime just randomly Mechanically everything is functioning New icemaker has no impact on cubes falling in door while dispensing.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Chesterland, Ohio 44026

Joe O

Job Details: 01/03/2025

"Cc: not latching. Found error codes f5e2(lock fault) f9e1(long drain) f0e1(load during wash cycle) f8e1(long fill)Found latch just clicking, will not latch. Needs latch; ordrng 1 WPW10443885 (door lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 01/03/2025

Cc that lights on unit not working but everything cooling fine. Verified and found wires on control board for drawer corroded. Unplugged board and reseted unit and lights started working g as should. Customer decided to leave unplugged opt test good.

We serviced a

LG REFRIGERATOR

Model LFCS22520S/02

Near Painesville, Ohio 44077

Jason N

Job Details: 01/03/2025

"Cc unit not cooling properly, 50 degrees in both sectionsFound unit is cooling/compressor is running, but very little heat on discharge line. Amp draw on compressor reading .67A. No faults on main board at this time. Compressor is not pumping properly, will need replaced. Quoted customer repair cost. Customer declined repair. Advised customer they can call LG directly as compressor should have a 10yr warranty. ; ordrng 1 TCA37071511 (Compressor) and 1 ADH73150208 (Drier)"

We serviced a

GE DISHWASHER

Model GDF535PGR0CC

Near Euclid, Ohio 44132

Brian M

Job Details: 01/03/2025

"Cx unit leaking Found door leaking around seal on upper portion Tried to remove and clean gasket but still leaking Needs seal ; ordrng 1 WD08X23476 (gasket tub plastic), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

LG DISHWASHER

Model LDFN454HT

Near Madison, Ohio 44057

Jason N

Job Details: 01/03/2025

"Cc unit not running full cycle, now child lock engaged, will not respond. Disabled child lock, showed customer how to engage/disengage lock setting. Ran test functions, all tested good. Started turbo wash cycle, let run for 30 minutes. No issues found. Customer did show video of unit blinking and beeping while attempting to restart cycle after unit stopped in mid cycle. This looks to be a console failure. Quoted customer console replacement. Customer is not repairing at this time, may call LG directly. ; ordrng 1 AGL75172632 (Panel assembly control)"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Mentor, Ohio 44060

Joe O

Job Details: 01/02/2025

Cc: screeching. Tested. Could not duplicate issue. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Avon, Ohio 44011

David R

Job Details: 01/02/2025

Cc leaking. Looked around and found dent in back of unit with water marks streaking down the back. Most likely leaking while running and coming forward. Will need to replace whole tub. Ordering tub**2 count and requesting double labor ; ordrng 1 W11409866 (Tub)

We serviced a

GE REFRIGERATOR

Model GFE28GMKJES

Near Geneva, Ohio 44041

Jason N

Job Details: 01/02/2025

"Installed door switch. Interior lights restored, dispense/water and ice functions restored. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF0

Near Perry, Ohio 44081

Jason N

Job Details: 01/02/2025

Cc freezer door handle is broken/looseFound handle is loose. Tightened set screw on handle. Handle no longer loose. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Avon, Ohio 44011

David R

Job Details: 01/02/2025

"Cc only function for working is Quick Wash. Went through and found F2E1 error. Ran through and all diagnostics works, all components working. Went through each cycle. From Heavy to Quick and they all are working. All options are working as well, advised customer to reset power to unit for 5-10 mins if happens again. As of today, unit is good, all functions working normally. Op Test Ok. **if needed in future if repeated issue, main control W11683480."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Mentor, Ohio 44060

Joe O

Job Details: 01/02/2025

"Cc: odor, intermittently stops mid cycle and displays dashes. Found error codes f5e2(lock issue). Found all keys functioning. Found build up in tub, under basket. Advised customer to run clean washer cycle, advised there is nothing in the machine itself that will cause an odor. Needs control; ordrng 1 W11482418 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Mentor, Ohio 44060

Joe O

Job Details: 01/02/2025

Cc: leaking. Found supply line leaking. Needs supply line replaced.

We serviced a

KITCHENAID RANGE

Model KFDD500ESS11

Near Mentor, Ohio 44060

Joe O

Job Details: 01/02/2025

"Cc: not heating either oven. Found terminal block shorted. Replaced terminal block and power cord. Tested. Op test ok ; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF26J7500SRAA

Near Eastlake, Ohio 44095

Joe O

Job Details: 01/02/2025

Customer wanted to cancel appointment upon arrival.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1100RHB0

Near Painesville, Ohio 44077

Jason N

Job Details: 01/02/2025

"Cc unit not drainingRan cancel/drain out. Drain motor humming loudly, not pushing water. Pulled drain pump, nothing stuck in motor. Unit will need drain motor replaced. Customer also wants price for drain hose replacement. Quoted customer total repair cost. ; ordrng 1 A00126501 (Drain pump assy) and 1 807117001 (Hose)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Highland Heights, Ohio 44143

Jason N

Job Details: 01/02/2025

"Cc Normal button does not work on control Confirmed Normal is non responsive on console. Since console was recently replaced, ordering console, main control and vent assembly. ; ordrng 1 W11629914 (Control-elec) and 1 W11622500 (Console) and 1 W11649995 (Vent)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 01/02/2025

"Cc unit not filling/washing Ran diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on during test cycle. Replaced pump/motor assembly using customer supplied pre id part. Ran test cycle in entirety to clear codes, all functions passed. Op test good."

We serviced a

HOTPOINT DRYER

Model HTX21EASK0WW

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 01/02/2025

"Cc unit will not stay running, shuts off immediately Confirmed unit will start but not tumble or stay running. Found belt broken, belt switch disengaged. Unit will need belt replaced. Quoted customer repair cost. ; ordrng 1 WE03X29897 (Belt)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS10

Near Euclid, Ohio 44123

Jason N

Job Details: 01/02/2025

Cc plastic under glass meltedReplaced turntable support and ring. Ran heat test w/water for 1 min. Op test good.

We serviced a

KITCHENAID WALL OVEN

Model KODE307ESS02

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 01/02/2025

Replaced the ui. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID COMPACTOR

Model KUCS03FTSS1

Near Solon, Ohio 44139

Corina H

Job Details: 01/02/2025

Replaced the drive gear. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Aurora, Ohio 44202

Corina H

Job Details: 01/02/2025

Called t/l Leon file#7740647978 to replace the control again. Will need a control; ordrng 1 W11629911 (Control)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Streetsboro, Ohio 44241

Corina H

Job Details: 01/02/2025

"CC that the unit will not drain. Confirmed. Found the wire to the drain pump broken. Found the capacitor leaking. Replaced the capacitor and harness from t/s. Tested. Opt test ok. ; used 1 W11643701 (WIRE HARNESS), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

KITCHENAID DRYER

Model KGYS750JQ1

Near Ashtabula, Ohio 44004

Dan

Job Details: 01/02/2025

"Customer complaint that unit is not working after power surge, started normal dry cycle, unit started and heated, unable to duplicate the problem unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Ashtabula, Ohio 44004

Dan

Job Details: 01/02/2025

"Customer complaint that unit is not starting, confirmed, found capacitor shorted, installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Conneaut, Ohio 44030

Dan

Job Details: 01/02/2025

"Customer complaint that unit is not draining, confirmed, found broken wire to drain pump , replaced harness, found lid not locking, unit needs new lid lock, part is out of stock so not scheduling return appointment ; ordrng 1 W11670519 (Lid lock), used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near North Royalton, Ohio 44133

Manny

Job Details: 01/02/2025

"Cc unit clicking and ui doesnt respond when increasing the measurement dispense, verified and unit needs UI and Diffuser ; ordrng 1 W11236851 (diffuser) and 1 W11567938 (UI)"

We serviced a

JENN-AIR WALL OVEN

Model JJW2827LL01

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 01/02/2025

"Cx unit gave error for lower oven, showed pic of f8e1 error Entered diagnostics found no stored error codes Ran fan speed test and according to tech sheet fans are in spec of speed that it should be at Ran test bake on upper and lower to try and re create error, error came on about 5 min after unit reached temp Needs lower control ; ordrng 1 W11249218 (Appliance manager left side (lower)"

We serviced a

JENN-AIR REFRIGERATOR

Model JUGFR242HL01

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 01/02/2025

Cx no cool Found frost on cap tube .68 amps Called Techline 7740646831Pressure tested with nitrogen 250psi no changeRecommend compressor Compressor under warranty ; ordrng 1 W10163273 (drier-tube) and 1 W11360594 (Compressor) and 1 W11736794 (Compressor box)

We serviced a

GE REFRIGERATOR

Model ZFSB23DNDSS

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 01/02/2025

"Cx unit freezing things in custom cool area Found that the only thing controlling that area is dampers Recommend damper replacement Unit will need to be pulled to get door open to pull deli drawers out Advised that this may not be the full fix some parts in the custom cool area is discontinued. ; ordrng 1 WR60X10062 (damper assy supply) and 1 WR60X10063 (damper assy desupply), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, Ohio 44139

Brian M

Job Details: 01/02/2025

Installed previously pre id sump assembly Ran test cycle Op test ok ; used 1 W11416362 ( Sump assembly) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Chardon, Ohio 44024

Braxton D

Job Details: 01/02/2025

"Ran test cycle. No wash motor. Machine had oatmeal built up inside which is likely the cause of the motor burning out. Tested the light blue wires from p5 for resistance, open line. Unit needs a new wash motor. ; ordrng 1 W11414076 (Wash pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Middlefield, Ohio 44062

Braxton D

Job Details: 01/02/2025

"Replaced door gasket, worked out wrinkles. Educated client on proper opening and closing doors to prevent gasket from, tearing again."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Perry, Ohio 44081

Dan

Job Details: 01/02/2025

"Installed new user interface , op test good"

We serviced a

KITCHENAID WALL OVEN

Model KEBS107SSS04

Near Rocky River, Ohio 44116

Angel

Job Details: 01/02/2025

Replaced bake element tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ09

Near Rocky River, Ohio 44116

Angel

Job Details: 01/02/2025

Arrived at home and customer had refrigerator on porch and unplugged. Explained to customer that refrigerator has to be at an ambient temperature and plugged in. Its 25* outside and wont be able to diagnose the unit.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Avon, Ohio 44011

David R

Job Details: 01/02/2025

"Cc unit not working, error. F6 error, will need to replace main control. Gave estimate to customer. Waiting to hear from him. ; ordrng 1 W10891908 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Bay Village, Ohio 44140

David R

Job Details: 01/02/2025

"Cc unit noise from FZ fan. Found unit not defrosting correctly. Heater is good and power is good. Will need harness.** setting for 2 job count to defrost all ice. ; ordrng 1 W11249952 (Harness w/ defrost thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Westlake, Ohio 44145

David R

Job Details: 01/02/2025

Replaced turntable motor and shafts. Tested. Good. Op Test Ok.

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Avon, Ohio 44011

David R

Job Details: 01/02/2025

"Cc unit not heating as well as it should and Cycle Signal Timer not working. Started a Quick Dry 15 min cycle. Letting run while I check outside vent. Found vent outside clogged, took pics, removed lint buildup, hot air coming through vent now, good airflow. Let unit run through the 15 mins, signal came on. Good. Unit running properly. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, Ohio 44149

David R

Job Details: 01/02/2025

"Cc unit not cooling and heating a ticking/clicking noise. Found ball of ice on line, loud compressor and evap fan harness FF starting to fail. Sealed system repair. With replacing both evap and comp, longer job time. Gave estimate, customer paid svc, do not order parts. **4 job count ; ordrng 1 W10832994 (Comp) and 1 W11492867 (Evap) and 1 W11033168 (Evap fan FF assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near LaGrange, Ohio 44050

David R

Job Details: 01/02/2025

"Replaced front and rear panel assembly, pieces that go to front and rear, seals, dryer kit, roller shafts. Found debris stuck in seals. Removed. Tested, customer next to me. No noise. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Parma Heights, Ohio 44130

Mac

Job Details: 01/02/2025

Replaced water inlet valves. All tested ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Parma, Ohio 44129

Mac

Job Details: 01/02/2025

Replaced main control board. Ran calibration and automatic test cycles. All tested ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Independence, Ohio 44131

Mac

Job Details: 01/02/2025

"Cc refrigerator not cooling properly and lights not working in refrigerator. Under special job, labor and parts covered for lighting issues. Ordering light kit. Unit was cooling properly when I arrived. Could not find any cooling issues. Advised customer to keep an eye on it and be careful of anything situational that could affect the temperatures.; ordrng 1 W11683244 (Led kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ12

Near Shaker Heights, Ohio 44122

Mac

Job Details: 01/02/2025

Cc not making ice and occasionally making a thudding noise. Ice maker is not advancing and manifold is pulling air occasionally when water is called for. Ordering manifold and ice maker.; ordrng 1 W11692144 (Icemaker) and 1 W11706228 (Manifold)

We serviced a

KITCHENAID COOKTOP GAS

Model KGCS166GSS09

Near Pepper Pike, Ohio 44124

Mac

Job Details: 01/02/2025

"Cc front left and middle burners not igniting. Burners do ignite when using other burners. Ordering harness.; ordrng 1 WP4456901 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Maple Heights, Ohio 44137

Brian M

Job Details: 01/02/2025

Installed motor and put screws into place Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Cleveland, Ohio 44125

Brian M

Job Details: 01/02/2025

Cx unit clanking Found cam making noise Replaced cam and re tested Op test ok ; used 1 W10721967 (PULLEY) from stock

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 01/02/2025

Cx unit not heating Found control not sending power to transformer Control nla 4453377

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Cleveland Heights, Ohio 44121

Brian M

Job Details: 01/02/2025

Cx unit not displaying or dispensing Checked power ui not powering on Needs control and ui ; ordrng 1 W11518204 (Ui) and 1 W11742389 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Middlefield, Ohio 44062

Braxton D

Job Details: 01/02/2025

"Wire going to water tube heater was loose. Pressed wire back into connector, ran heater to unblock the fill tube and ran a harvest test to verify ice maker is working properly. No error codes saved in history, everything working as it should."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Painesville, Ohio 44077

Braxton D

Job Details: 01/02/2025

"Replaced belt, tested washer, everything working as it should. No more chirping during agitation. ; used 1 W10006384 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW01

Near Cleveland Heights, Ohio 44118

Mac

Job Details: 01/02/2025

Replaced right refrigerator door gasket. All test ok. Advised to allow a few days for gasket to adjust.

We serviced a

KENMORE WASHER

Model 796.41302610

Near Lakewood, Ohio 44107

Angel

Job Details: 01/02/2025

"Cc that unit is not draining. Verified and found pump is running but the impeller is not causing the issue. Ordering drain pump.; ordrng 1 4681EA2001T (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Lakewood, Ohio 44107

Angel

Job Details: 01/02/2025

"Cc that he is seeing white flakes in water. Dispensed some water and did see some flakes. Explained to customer that from hard water and calcium buildup after time. The only thing we can do is if he wants is replacing the lines but issue will happen again after time. Did recommend to check with a plumber for a builtin water softener. Otherwise unit working as designed. Gave customer estimate er estimate and decided to leave as is.; ordrng 1 W11579182 (Reservoir tubing) and 1 W11163765 (Tubing) and 1 W11162040 (Inlet tubing) and 1 W11162036 (Tubing outlet), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Cleveland, Ohio 44113

Angel

Job Details: 01/02/2025

"Cc that unit was making noise and rear bearing came loose. Confirmed, took apart unit and bearing was still good just that the screws came loose. Reinstalled bearing and added a bit of grease and loctite on screws. Tested unit opt test good."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES3

Near Cleveland, Ohio 44102

Angel

Job Details: 01/02/2025

Cc that unit was cooling than would stop intermittently. Verified and noticed start device was hot and just clicking. Replaced start device and compressor started running as should. Recommended customer to put a bottle of water in freezer and once its frozen he would be good to fill up fridge again opt test good.; used 1 W10613606 (Start device) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, Ohio 44144

Angel

Job Details: 01/02/2025

"Cc that unit is not draining and wont do anything. Verified and found drain pump harness broke. Replaced harness but still wont drain. Looks like control board was damaged too. Ordering control board and drain pump.; ordrng 1 W11513246 (Control board) and 1 W11399437 (Drain pump), used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ07

Near Cleveland, Ohio 44104

Mac

Job Details: 01/02/2025

Cc Bottom drawer lid will not stay on because it is broken. Crisper drawers fall because drawer guide is broken. Ordering lid and drawer guide.; ordrng 1 W10827914 (Pantry lid) and 1 WPW10671238 (Crisper drawer rail)

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Avon Lake, Ohio 44012

Marie V

Job Details: 01/02/2025

"Replaced,motor, oiled rollers and pulley, removed lint, tested unit, op testok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 01/02/2025

Cc that unit wash showing him an error code unit is not draining or long drain F9E1. Confirmed issue. Unit filled with water. Found filter clogged. And drain line as well. Cleaned out drain hose. And tested unit. No leaks and draining properly. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KEBS207SSS04

Near Avon Lake, Ohio 44012

Marie V

Job Details: 01/02/2025

"Turned power off, replaced broil element. Set to 500, burned off oil, both elements working properly. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE WASHER

Model 110.26955690

Near Lakewood, Ohio 44107

Marie V

Job Details: 01/02/2025

"Cc that unit did not rinse or finished the cycle and it wash showing LF. and draining at the same time. Tested unit, filling up properly both hot and cold, found braked that holds drain pvc pipe broken and it was lower that it was set. Drain hose was on the floor. Tested unit and unit works great it fills up and drain properly, recommended cust to keep 39 inches on drain hose to avoid siphoning, . Op test ok"

We serviced a

WHIRLPOOL RANGE

Model kfgg504kps4

Near Cleveland, Ohio 44111

Marie V

Job Details: 01/02/2025

"Cc that the unit is not reaching proper temp, it took longer for food to cook, tested oven with thermal couple showing high of 318! Low 338 =328*. Calibrated oven 20* readings are 367 + 338= average of 352*. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR0

Near Cleveland, Ohio 44111

Marie V

Job Details: 01/02/2025

"Cc that unit is not draining that it has an error code that is not spinning. Ran drain and spin, unit showing F3E1 pressure system fault. Ran diag, F3E1 , F9E1. Drain pump is humming, found sock on the drain hose. Removed and tested unit. Not working, drain pump is damaged. Replaced drain pump from surplus T/S. Tested unit all working again. Advice cust not to overload unit, that way no small garment can go down the tub ring and cause a blockage. Op test ok; used 1 WPW10581874 (Drain pump) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Brook Park, Ohio 44142

Angel

Job Details: 01/02/2025

"Cc that unit was making a grinding noise and now wont do anything. Verified and shield for pulley was damaged and found belt came off. Went to replace belt and cam and found gear case shaft was freely spinning. Will need cam, gear case, and belt replaced. Office to reschedule gear case shows out of stock.; ordrng 1 W11449840 (Gear case) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Berea, Ohio 44017

Marie V

Job Details: 01/02/2025

"Cc that tested unit with clothes and it tripped the breaker. Added wt clothes to unit and stared running it. Unit drawing 24 to 22 amps. The breaker was tripped, unit was drawing proper amps. Checked breaker, is warm to the touch. Cust will need electrician, weak breaker. Also will have someone to clean vent on home. Heater gets hotter when installing vent, check with camera but shape of vent is har to see. Unit is working properly. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Lorain, Ohio 44052

Marie V

Job Details: 01/02/2025

"Replaced harness, power cord and terminal. Tested burners and oven.op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near North Royalton, Ohio 44133

Manny

Job Details: 01/02/2025

"Called tl spoke to Brandon he asked to check temps oven gets to 345 on clean cycle, he stated that unit is working as designed and to explain to customer that this water wont evaporate but will just get hot enough to loose the burnt grease in the oven but that customer will have to remove the excess water with a sponge, customer not happy with the outcome and will contact Wpl customer service, provided SR#7740573355 and Wpl customer service number. Per Brandon at TL unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Maple Heights, Ohio 44137

Manny

Job Details: 01/02/2025

"Cc unit not washing just fill with water, ran diagnostic and 4-3 for motor not running unit needs pump motor assembly customer will not proceed with the repair at this time.; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Garfield Heights, Ohio 44125

Manny

Job Details: 01/02/2025

"Replaced jumper, drain tube and installed heater probe, advise customer to monitor unit, opt test ok"

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Broadview Heights, Ohio 44147

Bill

Job Details: 01/02/2025

"Ordered new felt for the drum, did not charge labor as this is an ongoing issue. Follow up scheduled for 1/7; ordrng 2 280140 (Felt)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Broadview Heights, Ohio 44147

Bill

Job Details: 01/02/2025

"Changed control, tested opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321CDBM00

Near Ravenna, Ohio 44266

Corina H

Job Details: 01/02/2025

Model is not correct. Advised Cust to call aig to get the correct model/serial. Updated. Icemaker is the wrong part for the unit

We serviced a

GE REFRIGERATOR

Model PDS18SBMARBS

Near Madison, Ohio 44057

Dan

Job Details: 01/02/2025

"Installed new defrost thermostat , op test good"

We serviced a

MAYTAG WASHER

Model MFW9700SQ1

Near Wellington, Ohio 44090

David R

Job Details: 01/02/2025

"Found broken blades on drain pump, more stuck coins. Quoting for pump and replacement. Ordering parts ; ordrng 1 280187 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE HOOD

Model JXT9048CDP

Near Brecksville, Ohio 44141

Bill

Job Details: 01/02/2025

"Cc light fixtures falling apart, confirmed cc. Light fixtures are NLA, repairs cannot be completed.; ordrng 2 49001220 (Lamp long (NLA))s and 1 49001221 (Lamp short (NLA))"

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