Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GAFZ21XXRK01 The drain was frozen to steam the drain out took a metal coat hanger and hung it in the drain hole unit tested good

Near Silsby Rd, University Heights, OH 44118
Jeff M.

Jeff M.

DRYER MAYTAG MGDE300VW1 The unit lit 12 times consistently fence was clear could not find an issue. Customers husband clean the vents never use the dryer afterwards most likely he fix the issue

Near Silver Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFT2976AEM00 "Cc unit not cooling stillAll compartments warm, no frost pattern, installed gauges, low in 20 in. Vac. High side 0 psi. Pulled system back down into a vacuum, removed high side hose, lost 5 in. In 5 min watching gauges. Installed new filter drier, pulled into 29 in vacuum for 15 min, watched gauges. No changes, recharged with 5.5 oz. of r134a. Watched frost pattern on ff evap. Advised customer to allow 24-48 hrs for temp to return to normal"

Near Nantucket Dr, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WFW94HEXW2 "Cc Ran diagnostics found codes f8e1 for no water entering or pressure sensor did not trip f9e1 for long drain, f3e1 for pressure sensor error. Customer stated they seen Suds error on control. Checked pressure hose on sensor, could not blow through, removed air trap, found to be caked with sludge, cleaned out trap and hose. Ran auto test, op test good."

Near Lynden Dr, Highland Heights, OH 44143
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not starting/ powering onVerified unit does not power on, checked power in to unit from j-box, found loose wiring , wire nuts loose Removed power to unit, fixed wiring. Power still intermittent to unit, checked power in, neutral missing. Pulled unit from cabinet, found unit plugged in to outlet behind unit, neutral prong was arcing, most likely not plugged in all the way. Plugged in remount unit, ran test wash and drain. Op test good."

Near Lee Rd, Shaker Heights, OH 44120
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Replaced fan motor and blade. Op test good.

Near 2nd St, Fairport Harbor, OH 44077
Arthur V.

Arthur V.

DRYER MAYTAG MGD6630HW0 Replaced acu. Could not heat test due to being a gas dryer. Customer received 3 controls for this unit. Talked to BJ holding parts if returns are needed. Also have core return

Near Mentor Ave, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR AMANA ABB1921BRW00 See PP pvr

Near Greenleaf Ave, Parma Heights, OH 44130
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KDFE104DSS0 "Installed listed wash pump, ran wash test. Op test good,"

Near Fowlers Mill Rd, Chardon, OH 44024
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW0 Installed drive hub and suspension Ran auto test and calibrationRan manual spinUnit started to spin outrageouslySpoke with BB said he would replace the basketBut told me to call whirlpool tech lineSaid if customer didn’t want to repair the office would refund parts and laborSpoke with whirlpool tech line they advised the they would start by looking at the inner tub then gearcaseChecked gearcase shaft has no play and gearcase seems tightUnit needs wash basketCustomer does not want to repair would like refund

Near Chagrin Blvd, Beachwood, OH 44122
Macaulay G.

Macaulay G.

RANGE MAYTAG MER6600FZ2 Assisted DR.

Near Burgandy Dr, Strongsville, OH 44149
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MFI2570FEB01 "Freezer door is staying open. Door is installed correctly and nothing in the drawers are blocking in. Found right rail was not pushed back completely, keeping door open slightly. Corrected right rail issue. All tested ok."

Near W 130th St, Strongsville, OH 44136
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LFHT1831QP1 Cc: leakingFound frost build up in vent for ff sectionFound door seal to have rips and not sealing properlyNeeds door gasketCustomer does not want to repair at this time

Near Park Ave, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF507ESS01 Cc: frost in rear of fridgeFound a large ice ball at the rear of the fridge behind deli drawerFound defrost thermistor loose on evaporatorChecked thermistor had good resistanceReached out to SM explained the callHe advised me to defrost the unit and let customer know if it happens again to call backExplained to customer that if something gets stuck in the door gasket it can cause frost buildupOp test ok

Near Champion Ln, Chagrin Falls, OH 44022
Paul P.

Paul P.

REFRIGERATOR AMANA ABB1921BRW00 "Recovered refrigerant. Installed evaporator and dryer, brought system down to vacuum, held for 15 minutes. Charged unit with 4 oz. refrigerant, observed proper frost pattern on evaporator."

Near Greenleaf Ave, Parma Heights, OH 44130
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Tested refrigerator, found arm on ice bin not engaged all the way with the bucket, wire from ice maker had jammed behind. Pulled fill bucket, ran motor to line up with ice bucket arm. Re aligned ice bucket, wiring, and dispenser motor to verify operation."

Near Nelson Ave, Cleveland, OH 44105
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Tested ice maker inlet line, water valve operating and input pressure ok. Manually tested ice maker, not cycling when T-H jumped. Replaced ice maker from truck stock. Ice maker now cycling properly. Set down mitigation mat.; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Lipton Ave, Cleveland, OH 44128
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 Foam ring in front of basket is broken it doesn’t come separate going to have to order a basket that come with it.order and re scheduling ; ordrng 1 W10545923 (drum)

Near Middle Ridge Rd, Amherst, OH 44001
David R.

David R.

RANGE MAYTAG MER6600FZ2 "Replaced all door parts. Tested, op test ok."

Near Burgandy Dr, Strongsville, OH 44149
David R.

David R.

DRYER WHIRLPOOL WED5000DW2 "Cc of timer clicking. No noise when tech arrive. Explained the contacts in the timer when going through a cycle and will hear a small tick if listening close. Turned on timed dry. Let go for a couple mins. No ticking sound, but again explained it is normal sound coming from the timer. Op test ok."

Near Sun Meadow Trail, Strongsville, OH 44149
Corina B.

Corina B.

DRYER WHIRLPOOL LGQ8858JQ1 CC that it’s not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok; used 1 WP3392519 (THERMAL FUSE) from stock

Near Northampton Rd, Cleveland Heights, OH 44121
David R.

David R.

FREEZER WHIRLPOOL WRT311FZDB00 "Fz is reading -2*, FF is reading 60*. Fz is frosted everywhere all over food and also all over inside of FZ. Air intake to FF is most likely blocked by ice. The FZ door has gaps on seal probably letting warm air into unit. Also the FF door is leaning and not making contact with cabinet. Found that the liner is coming apart from the refrigerator itself, air will definitely come into unit and will not let it cool correctly.Called whirlpoolDavidLiner is separating from cabinet, too big of a gap to repair, Non repairable. Whirlpool to contact customer"

Near Lincolnshire Blvd, Strongsville, OH 44149
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 Pump is over heating and humming will not drain ordering ; ordrng 1 W10919003 (pump-water)

Near Higley Rd, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706EBS00 Installed new user interface board while the power was off the machine unit did not test good. I called Whirlpool Techline he explained to me the power plug to the user interface on the deli drawer has a communications wire that communication wire is damaged. The wiring harness needs replaced. Customer is going to call Whirlpool customer service to try to get something covered parts labor he will be in contact; ordrng 1 W11170612 (HARNESS UI-DELI )

Near Stoneybrook Ln, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint plug fell out of side of dw, confirmed found screw not fully threaded in on left side to cabinet, screw is about to poke through the other side and cannot bread enough to allow plug to fully insert, removed the 1.5” screw and installed a half inch screw, op test good"

Near Riverside Dr, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint of a no cool, confirmed ff was 55, frz was 32, found ice build up on top right corner of evap, compressor is running, low side pressure was in a 15” vac, added an oz r134a, frost pattern improved, unit has a low side leak, process tube to small compressor needs replaced also, customer does not want the repair; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grayton Rd, Berea, OH 44017
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2622MBPA "Icemaker is not producing much are use the nonstick coating is peeling off into the ice cubes. The ice bin is not dispensing ice because it is broken estimate only; ordrng 1 241798231 (ICEMAKER ) and 1 241860803 (ice container asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cedar Rd, Lyndhurst, OH 44124
Macaulay G.

Macaulay G.

WASHER AMANA NTW4516FW2 Replaced gear case and actuator. Ran calibration cycle. All tested ok.

Near Kelley Ln, Parma, OH 44134
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FGHC2331PHCA Cc unit leaking Found unit to be full off ice in freezer and drain pan full Cleared drain and ice OP TEST OK

Near S Mantua St, Kent, OH 44240
David R.

David R.

REFRIGERATOR WHIRLPOOL WSF26C2EXW01 "Cc not dispensing ice and no ice being made. Found motor not turning ice bucket. Icemaker no ice in it, not cycling. Correct voltage checks back to board. Water dispenser is working. Homed out water valves, all check good. Service pointer for icemaker. Will need an icemaker and motor.*** do not order parts.; ordrng 1 WP2323603 (motor 164.14) and 1 WPW10251076 (icemaker 166.32), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nicole Ln, Olmsted Township, OH 44138
Jeff M.

Jeff M.

RANGE KITCHENAID KERS303BWH0 "Heating element broke. Needs replaced ; ordrng 1 W10779716 (ELEMENT ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lynd Ave, Lyndhurst, OH 44124
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DC0 The unit bearings are extremely loud customer is also getting a clicking sound and agitation unit needs a case and clutch assembly; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE )

Near Oriole Dr, Eastlake, OH 44095
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KSC24C8EYY04 Reclaimed refrigerant from unit. Installed new dye drier. Vacuumed system for 15 minutes. Held for additional 15 minutes. Charged with 5.75 ounces of R134a. All tested ok.; used 1 WPW10143759 (DRIER) from stock

Near Columbia Rd, Brecksville, OH 44141
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL MFI2067AES "When dispensing water, it’s pulling air. Reseated water filter. All tested ok."

Near Kerneywood Rd, Parma, OH 44129
Jeff M.

Jeff M.

DISHWASHER GE GDT655SMJ2ES "User interface is receiving power when I unplug it and plug it back in it lights up for a short second and then completely dead needs a new user interface; ordrng 1 WD21X23462 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Heisley Rd, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFI2269VEM10 Found unit set for Celsius. Went into diagnostics and changed to farenheight. Tightened freezer handle. Op test good

Near E Prospect Rd, Ashtabula, OH 44004
Brian M.

Brian M.

REFRIGERATOR AMANA BX22A2W Cc of no cool Found unit to be a r12 system Can not be serviced

Near Washington St, Ravenna, OH 44266
Paul P.

Paul P.

REFRIGERATOR MAYTAG MFI2570FEZ03 "Tested ice maker, found it overfills, and also the arm is not shutting off the full cycle. Office to order ice maker.; ordrng 1 WPW10300024 (icemaker)"

Near N Burr Oak Dr, Solon, OH 44139
Brian M.

Brian M.

RANGE WHIRLPOOL KODE507EBS04 Cc of broil not working properly Ran test broiler Broiler is working as design OP TEST OK

Near Alexander Rd, Atwater, OH 44201
Jeff M.

Jeff M.

DRYER MAYTAG MEDX655DW1 The fan popped off the shaft of the motor I could not find a reason why this happened there was screws in there. Unit tested good

Near Lockwood Rd, Madison, OH 44057
Jason N.

Jason N.

WASHER WHIRLPOOL WFW95HEDW0 "Ran diagnostics, found codes f8e1 for no water entering or sensor did not trip f5e2 for door lock error. Ran diagnostic cycle, would not move past c0, door locked but unit did not see it. Ran spin cycle, same, door locked but drum would not spin, unit needs door lock assembly.; ordrng 1 WPW10443885 (door lock)"

Near Winterberry Ln, Chardon, OH 44024
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "CC that the unit fills and does not finish a cycle. Found the drain hose laying on the ground. Raised the drain hose and secured the hose. Started a normal cycle, filled and started to wash. Optest ok."

Near Parkwood Dr, Cleveland, OH 44108
Dan H.

Dan H.

B/IN REFRIGERATO GE ZISS420DRISS "Installed new deli user interface , op test good"

Near Augusta Ln, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFS22EWMS9 "Customer complaint that unit is not making ice, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac , unit needs new ice maker , installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock"

Near Renee Dr, Highland Heights, OH 44143
Paul P.

Paul P.

DRYER MAYTAG MEDB200VQ0 "Tested dryer, in diagnostics, F01 code for main control. Verified control not sending proper voltage to start dryer. Office to order control.; ordrng 1 WPW10111621 (cntrl-elec)"

Near Hillside Rd, Independence, OH 44131
Dan H.

Dan H.

DRYER MAYTAG PYG2000AWW "Customer complaint that dryer is too hot, found dryer vent had fallen off, reinstalled, no other issues observed, op test good"

Near Tollis Pkwy, Broadview Heights, OH 44147
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Installed new led module, op test good"

Near Cherokee Ln, Brecksville, OH 44141
Dan H.

Dan H.

WASHER WHIRLPOOL WFW9150WW01 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found, found evidence of leaking passed boot and door, advised customer to wipe down door and seal between uses, unit is operating as designed"

Near Richmond Rd, Warrensville Heights, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Cc: not cooling refrigerator sectionRan diagnostics Everything passed manual testsFound unit to be coolingFound frost build up on ff evapFound evap thermistor to have 26k ohms covered in iceFound control Needs control and evap thermistorCustomer showed pop; ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)

Near Wintergreen Hill Dr, Painesville, OH 44077
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334DSS0 "Cc: not powering onFound unit to be receiving powerFound control not sending correct power to uiFound motor to shorted alsoAlso found small leak coming from owi sensorSpoke with SMNeeds control, ui, motor, owi, and drain pump; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10455261 (pump&motor) and 1 WPW10531320 (drain pump) and 1 WPW10537414 (panel-cntl) and 1 WPW10705575 (sensor)"

Near Countryside Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

WINE COOLER WHIRLPOOL KUWS24RSBS01 "Installed new thermostat , op test good"

Near Orchard Cir, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

RANGE JENN-AIR JJW2827DS01 Replaced console assembly. Appliance mngr board not needed. Fitst console sent was defective

Near Little Mountain Rd, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR ELECTROLUX EI32AR80QSC Installed door gasketOp test ok

Near Summerfield Rd, University Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS312SNHB00 Recovered refrigerant Installed evap and drier Drew a 28 inch vac for 20 minRecharged with 5.3 oz of r134a Frost pattern showed and pressure was at 5 psi Advised to give it 48 hours to cool OP TEST OK

Near Waterloo, Mogadore, OH 44260
Brian M.

Brian M.

WASHER MAYTAG MVWB880BW0 Cc of leak Found water to over spraying from soap dispenser and basket leaned to far back Adjusted legs and cleaned out soap dispenserCould not duplicate a leak

Near Dorset Ln, Solon, OH 44139
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFC704FPS00 Replaced water tube assy and ice maker. Turned power off to unit and rebooted. Advised customer to give 24-48 hrs for ice to start production ———since parts and shipping is covered by wlp consumer deserves a refund of 80.54.

Near Paddock Dr, Chardon, OH 44024
David R.

David R.

RANGE JENN-AIR C221 "Customer still having complaint of Front Right burner not working all the time or going off midway when cooking. Checked receptacle contacts, found signs of burning. Ordering receptacles.; ordrng 2 12001676 (receptacle assy)s"

Near Holdens Arbor Run, Westlake, OH 44145
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Upon arrival unit temps in freezer were -2 deg and in fresh food temps were 32 deg with both settings at 4 bars—-4 out of 5 bars. Customer stated unit was not cold enough in fresh food so she increased temp in both compartments but temps have stabilized and now it is cold enough. Lubricated crisper drawers for customer so that they slide easier. Unit op test good

Near Liberty St, Conneaut, OH 44030
Corey L.

Corey L.

FREEZER WHIRLPOOL WRX986SIHZ00 "Customer complaint freezer getting ice on shelves and door, confirmed door is not shutting all the way, found slide not fully clipped back into place, clipped slide in, door now shuts, removed frost build up"

Near Eavenson Rd, Brook Park, OH 44142
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Recovered small charge of refrigerant. Installed new compressor and evaporator. Pulled system into 29 in/hg vacuum for 15 min. Shut off, watched gauges for any changes. No change , charges system with 4.3 oz of r134a, watched frost pattern on evap. Good frost pattern. Advised customer to wait 24-48 hrs for temps to return to normal."

Near Pymatuning Lake Rd, Andover, OH 44003
Dan H.

Dan H.

DISHWASHER KITCHENAID KDFE104DBL4 "Installed new control, op test good"

Near St Lawrence Blvd, Eastlake, OH 44095
Macaulay G.

Macaulay G.

REFRIGERATOR GE GSH25JSTASS Customer was not home. Called both numbers and no one answered. ; saved tckt

Near Ludwin Dr, Seven Hills, OH 44131
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Unit has no light in freezer and intermittent light in fresh food compartment. Fresh food lights came on after resetting power. Office to order freezer led and led board.; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (LED)

Near Hollythorn Dr, Brecksville, OH 44141
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "CC that it does not do anything. Ran diag f8e1 long fill, no fill. F0e2 suds. Cleared codes. Checked the cold and hot valves, good. Checked the drain pump, clear. Ran a calibration. Started a normal cycle and a drain and spin. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."

Near W 89th St, Cleveland, OH 44102
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5840BW0 Cc unit is loud when spinning Found gearcase loud with hand spun speed Needs gearcase and splutch kit ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)

Near Wolfe Rd, Windham, OH 44288
Corina B.

Corina B.

DRYER AMANA NED4655EW1 CC that the drum fell down. Found the support bearing is worn. Replaced the dryer maintenance kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Elton Ave, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Cust is going to email the receipt. CC that there is no water. Found the reservoir is frozen due to having no food in the fridge. Steamed the reservoir out. Optest ok. Called office cust is going to send the copy of the receipt to us.

Near West Saint Clair Avenue, Cleveland, OH 44113
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "CC that icemaker is working sometimes or not. Ice maker is not cycling on its own. Valve is not getting correct wastage when being called on. Will need valve and icemaker.**** do not order parts; ordrng 1 W10884390 (icemaker 82.39) and 1 WPW10420083 (valve 89.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Winter Foe Trail, Lorain, OH 44053
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that drum is loose, ran diagnostics no error codes found, explained to customer that the basket/tub assembly is hanging from for suspension rods in the corners so this is normal , ran entitlement or purchase date, unit is operating as designed"

Near Tamarac Blvd, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8500BW0 "Leaking oil and barring sound loud springs are ok shaft bearings,and stator there is black oil on stator ordering all parts need it ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10419333 (stator)"

Near Armour Rd, Avon Lake, OH 44012
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4855HW1 "Found hub had abnormal warp spot, (not from undue wear) not seating the basket all the way down, causing an issue in the spin cycle. Installed new hub, ran calibration, now operating properly.; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10528947 (HUB) from stock"

Near Wallings Rd, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR AMANA ASI2575GRS00 "Customer complaint that unit is only dispensing crushed ice, found ice bin lever not seated in solenoid , corrected ice bin, op test good"

Near Regina Ct, Perry, OH 44081
Dan H.

Dan H.

RANGE KITCHENAID KSGG700EBS1 "Customer complaint that control panel is not working, confirmed, unit needs new user interface and control, ran entitlement, control and user interface are covered under parts extended warranty ; ordrng 1 W11034208 (cntrl-elec) and 1 W11091882 (panl-cntrl)"

Near Rae Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit not starting Found control dead no Indicator light onUnit is getting proper voltage Needs control board ; ordrng 1 W11116592 (cntrl-elec)

Near Buckeye St NW, Mogadore, OH 44260
Jason N.

Jason N.

RANGE WHIRLPOOL WEE760H0DH0 "Cc unit codes f9e0 randomlyRan diagnostics, found codes f9e0 for miswired. Checked wiring on terminal block, all connections good, checked wiring on p6 connector on control board, good. Checked voltage in, l1 to L2 at 250v, l1 to n 126v, L2 to n 124v. Ran bake, broil, and self clean tests. Op tests are good right now. Called WP techline, says if all that is good, it may be an acu, but most likely a home power issue. Ordering acu ; ordrng 1 W10884488 (cntrl-elec)"

Near Taylor Wells Rd, Chardon, OH 44024
Corey L.

Corey L.

RANGE KITCHENAID KODE507ESS04 "Customer complaint oven light flickers when using bake, confirmed, when bake is on and only at 100 on display and oven light is turned on the relay can be heard clicking on and off really fast creating a strobe affect, unit needs new control ; ordrng 1 W11179310 ( CNTRL W/POWER SUPPLY)"

Near Sunset Oval, North Olmsted, OH 44070
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8540BW1 CC that ol comes up on ui and has cold water hooked to the hot and cold line. Ran diag ol came up. Removed hub and baskets would not come off of bearings. Will need a new basket and tub. Office to order parts; ordrng 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 W10820039 (hub) and 2 WP8533928 (screw)s and 1 WPW10222008 (filter)

Near Bush Ave, Cleveland, OH 44109
Corina B.

Corina B.

DRYER ROPER RGD4340SQ1 CC that the unit is buzzing. Found the motor is open. Will need a new motor and blower wheel. Office to order parts. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Bunts Rd, Lakewood, OH 44107
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4800XQ4 "CC that the unit will not start or fining a cycle. Ran diag F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Checked the gearcase found oil leaking the motor, belt, capacitor, cam, shifter are covered in oil. Will need a gearcase, motor, capacitor, cam, belt, shifter. ; ordrng 1 W10721967 (drive pulley) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt) and 1 WPW10677715 (drive motor)"

Near Glenfield Rd, Cleveland, OH 44119
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Water getting into unit but nothing is spraying around. All other components look good. Ordering pump and motor.; ordrng 1 W11087376 (pump&motor)

Near Lincoln St, Amherst, OH 44001
Brian M.

Brian M.

DRYER WHIRLPOOL WED9200SQ1 Cc of noise Found idler pulley damaged Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279640XXX (USE KIT PART 43920672 ) from stock

Near Wil Verne Dr, Windham, OH 44288
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc of unit not turning on Found unit In emergency drain Found error for over suds Cleared codes and reset control Ran auto test and calibration OP TEST OK Advised customer on soap usage

Near Fairways Dr, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7749SAM0 Cc of unit ui lights not working and sometimes leaks Found gasket pulled away from tub Repositioned gasket Replaced panel Ran test cycle OP TEST OK

Near Gaynelle Ave, Streetsboro, OH 44241
Brian M.

Brian M.

DRYER WHIRLPOOL MEDB835DW3 Cc of unit not working right Found power not correct coming from outlet Needs electrician to fix the issue

Near S Depeyster St, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Complaint water line Found water line not connected from the bottom door line not attached Reattached line Could not verify for Leak but connector is secured in place Can not test water at store visual and power OP TEST OK

Near Nicholas Way, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc lid lock is pushed down and parts did not arrive Found lid lock pushed on Reinstalled lid lock Ran manual lid lock test about 15xs OP TEST OK. Ran auto test and calibration OP TEST OK Parts did not arrive but did not need them

Near Cinnamon Ln Ave NW, Mogadore, OH 44260
Arthur V.

Arthur V.

WASHER MAYTAG MVWC416FW0 Replaced parts listed. Cleared error codes. Recalibrated op test good

Near Rock Creek Rd, Thompson, OH 44086
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADW7 Found control had shifted causing issue. Removed control and reinstalled. Op test good

Near Country Ct, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MVWC565FW1 Removed agitator and removed clothing for customer. Installed new agitator and recalibrated. Op test good

Near Clay St, Thompson, OH 44086
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated. Op test good

Near Dillon Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG510S0AS0 "Replaced parts listed. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 8th St, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 assisted JMSee JM PVR

Near Community College Ave, Cleveland, OH 44115
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit filter not able to be removed. Removed filter housing , found metal stuck in housing not allowing filter to be pulled up. Removed. Op test good."

Near Buena Vista Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER GE GTW485ASJ3WS "Cc unit vibrating and moving when in spinCustomer stated they had another appliance company out to change the personality to add more water, and this started happening after. Ran spin cycle with 5 wet towels, machine is vibrating, adjusted right leveling feet, reran test, still vibrating, but within normal machine operation. Ran diagnostics, no faults codes stored, checked personality, correct personality is set for this model"

Near Sperry Rd, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW0 "Cc unit lid not locking to start cycle and wash light stuck onRan diagnostics, found codes f8e1 for long fill, and f0e5 for off balance load.Ran auto test, found no hot water entering, checked valve, hot water source valve was closed off. Ran calibration, op test good."

Near Buena Vista Dr, Wickliffe, OH 44092
Jason N.

Jason N.

WASHER MAYTAG MVWB766FW1 "Installed listed control and inlet valve, ran auto test and calibration. All functions passed, op test good."

Near Hilltop Dr, Mentor, OH 44060
Brian M.

Brian M.

DRYER AMANA LG8209W2 Cc of no heat Found flame sensor open Needs flame sensor replaced Customer does not want to repair Estimate only

Near Waterloo, Atwater, OH 44201
Brian M.

Brian M.

DRYER KENMORE 110.848362 Cc unit won’t start Found thermal fuse open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE1540) from stock

Near Claridon Troy Rd, Hiram, OH 44234
Paul P.

Paul P.

WASHER WHIRLPOOL WTW5000DW2 "F2E1, stuck key. F0e2 over suds. F5e2 lid lock. Cleared codes and ran test for lid lock, confirmed not operating properly. Replaced lid lock from truck stock, ran diagnostic and calibration, now operating properly, no error codes. Did not set down mitigation mat, washer is in basement near floor drain.; used 1 W10838613 (LATCH) from stock"

Near Elberta Ave, Cleveland, OH 44128
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Installed new deli drawer tracks, op test good"

Near Sunview Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

DISHWASHER KENMORE 665.15934 "Customer complaint door falling open, confirmed, found left linkage broken, quoted to replace with ts part, ok, replaced linkage, op test good; used 1 8194001XXX (XXX DO NOT RESTOCK XXX 26.56) from stock"

Near Gates Mills Blvd, Cleveland, OH 44124
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found lever of icemaker out of track notice when turning it of did not here a click pull lever and came off put back on the hole and turn off show customer how to turn of manually no issue with icemaker,opt test ok"

Near Pebble Lake Trail, North Ridgeville, OH 44039
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHS2631PF On arrival customer stated ice maker not working also. Found unit needs UI replaced (several segments missing). Also unit needs drain ccleared and ice maker fill tube thawed. ; ordrng 1 242058253 (user interface)

Near Plank Rd, Montville, OH 44064
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MEDC215EW1 Replace parts opt test ok

Near W Point Dr, North Ridgeville, OH 44039
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB7749AWB2 Found unit needs a consol assy. Silver migration is occurring ; ordrng 1 W10811148 (panel-cntl)

Near Park Ave, Chardon, OH 44024
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 "Replace control and took it with me for return,opt test ok customer through receipt away he said he will go to lowes to get one and he will call our office to update the purchase date I found issue date on sb web 7/31/18 i use that for the time being"

Near Higley Rd, Rocky River, OH 44116
Arthur V.

Arthur V.

WASHER MAYTAG MVWC400XW3 "Ran diagnostics getting a f8e1 error”long fill no fill” found water just trickling in on the cold selonoid. Needs water valve ; ordrng 1 WPW10432353 (water inlet valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Broadway, Geneva, OH 44041
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 Found unit needs drain pump. ; ordrng 1 WPW10605427 (pump-water)

Near South Ridge Rd E, Geneva, OH 44041
Joe O.

Joe O.

WASHER MAYTAG MHWE201YW00 Cc: error code f9e2Found error codes f9e1 long drain and f9e2 pump drive system errorPulled plate checked drainFound small debris in drain pumpCleared debrisReinstalled drain pump cap started unitFound drain pump to be functioningReached out to BBhe stated it could be a weak drain pumpReplaced drain pump ran test cycleOp test ok; used 1 WPW10730972XXX (XXX DO NOT RESTOCK XXX) from stock

Near Sherborne Rd, Bedford Heights, OH 44146
Joe O.

Joe O.

WASHER GE GTW330ASK0WW Installed lid lock and harnessRan lid test and spin testLid lockedRan drain and spinOp test ok

Near Independence Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR GE PFCF1NJXCCC Cc: not freezing properlyFound unit to have no frost patternFound compressor constantly running and extremely loud and hotNot properly cooling evapHas amp draw of 1.88Needs compressor and dryerCustomer does not want to repair at this time

Near Chestnut St, Conneaut, OH 44030
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Cc unit hood light stays on all the timeCustomer showed pop.Customer stated she recently changed the light bulb and now it doesn’t turn off.Confirmed light stays on, light control on interface does not function. Unit needs control board. Advised customer to make sure unit unplugged before attempting to change light bulbs in future.; ordrng 1 W10892389 (cntrl-elec)"

Near Andrea Dr, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SHZ0 CC that the unit is not draining. Cust just had a garbage disposal installed. Found the the knock out still in the garbage disposal. Knocked out the hole. Optest ok.

Near East Blvd, Cleveland, OH 44108
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit will not go off of sensing, found unit paused, unpaused, cycle continued, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Lasalle Ln, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS30FXSS9 "Cc unit leaking from frontRan wash cycle, some suds in bottom of unit. Unit cycling filling to the point of overfill, excessive water level in bottom. Checked float switch, checked good, watched cycle, float being pushed down when in wash, separation in bottom spray arm. Unit needs bottom spray arm. Customer also needs tine pivots for 1 side of upper rack and bottom roller. Customer wants to install parts himself. ; ordrng 1 W10195416V (dish rack wheel2912) and 2 WPW10082853 (pivot-tine433)s and 1 WPW10320510 (arm-spray6189), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lowell Dr, Highland Heights, OH 44143
Dan H.

Dan H.

WASHER WHIRLPOOL WFW9150WW01 "Customer complaint that unit is leaking, found evidence of leaking between door and boot, again advised customer to wipe down door and boot between washes, no other leaks found, unit is operating as designed"

Near Latimore Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSRV22FVSS04 "Cc unit not cooling but runningFound compressor not running, checked compressor using compressor tester, compressor is locked, will not start. Unit needs compressor.; ordrng 1 876765 (mtg kit) and 1 W10233961 (compressor)"

Near Emmet Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29BBBL00 "Cleared fresh food section evaporator, installed new thermistors, op test good"

Near Blossom Ln, Chagrin Falls, OH 44022
Jason N.

Jason N.

RANGE MAYTAG MGR8650FZ0 "Cc unit oven not lightingVerified, no light, good spark, no gas flowing. Checked valve safety button, valve on. Checked broil, good spark, no gas flowing. Unit needs gas regulator.; ordrng 1 W10919226 (regulator)"

Near Williams Ave, Euclid, OH 44123
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8500DC0 Replaced lid latch. All tested ok.

Near Pawnee Trail, Cleveland, OH 44130
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Cc unit not cooling enoughCustomer stated diary products have went bad the past week in ff, also said the noise the unit makes is quieter then it used to beTemped unit, 35 degrees in ff, 0 in freezer, temps normal currently.Checked condenser coils for blockage, all clear. Mullion hot is some spots, checked condenser fan, fan running slow, inadequate air flow generated. Unit needs condenser fan motor.; ordrng 1 W11127829 (motor-cond)"

Near Maple St, Willoughby, OH 44094
David R.

David R.

DRYER MAYTAG MGDB835DW4 "Replaced burner assembly, cut off, thermostat and sensor. Tested and let run through a couple cycling of flame. Didn’t hear anything. Op test ok."

Near Telegraph Rd, Amherst, OH 44001
David R.

David R.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer said they were done cooking, nothing was in oven. Later put on self clean, a few minutes later less than 5 mins oven at 425 then heard a long a long explosion from the oven. Fire inside oven, customer tried putting out and also called the fire department and they finished the rest and put the unit outside. Took pictures of everything. Power cord to unit is hooked up correctly. All wires appear to be connected right. No signs of charring to wires. Took off cooktop, elements appear to be fine. Look underneath elements, all the insulation to oven is charred. Oven door is burned everywhere and coming apart. Everything inside the oven door itself is charred. Oven is burned all the way around.Called whirlpool safety lineExplained situation and what went on and my report. Whirlpool will contact customer.**** whirlpool contacted customer before I left."

Near Gladys Ave, Elyria, OH 44035
Paul P.

Paul P.

FREEZER FRIGIDAIRE FFU17F5HWS "Found freezer temperatures at 55 degrees. Fan and compressor not running. Cycled unit to test compressor, thermistor, heater and and fan operational start. Unplugged to reset, plugged in and compressor and fan came on. Compressor running hot, no frost pattern at coil, confirmed R134-a refrigerant leak. Customer decided not to repair, will replace instead."

Near Hidden Creek Cir, Solon, OH 44139
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced power cord, turned on, everything is working. Op test ok."

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 Replaced door.

Near Oxford Trail, Brecksville, OH 44141
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFTR2021TF0 Valve leaking and icemaker not cycling ordering both parts also could not find parts on marcone office pls help me look the parts thank ; schdld next appmnt for 5/13 MON 9-11

Near Robert Dr, Brook Park, OH 44142
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced the control and ui. Brought core back for return. Optest ok.

Near Riegelsberger Rd, Avon, OH 44011
Paul P.

Paul P.

RANGE KITCHENAID KODE500ESS02 "Pulled out built in oven (Very close to refrigerator), checked RTD sensor length, ok per technical bulletin for installation, replaced control and console. Set oven cavity size, checked operations at control. Tested bake operations in top and bottom ovens. Now operating properly."

Near Valley Pkwy, Brecksville, OH 44141
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDX655DW1 "Found blower fuse open unit is getting 240 but not doing nothing when to replace one from truck stock but the leads were bent check for ohm and they were open ordering lowes a fuse ordrng 1 WP3392519 (fuse-thrml), used 1 WP3392519 (THERMAL FUSE) from stock"

Near Center Ridge Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7500GW0 Found error f5e1 and f5e3 lid lock faulty found out customer put detergent accidentally in the latch she said store salesman told her that where it goes explain to her that’s for door to latch ordering latch ; ordrng 1 W10810403 (lid lock assy)

Near Lydian Ave, Cleveland, OH 44111
Macaulay G.

Macaulay G.

MICROWAVE WHIRLPOOL WMH53520CH0 Need door switches. Customer does not want to repair.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Lloyd Dr, Brecksville, OH 44141
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL ED2FHAXSL04 When tapping control box on top start freezing the frigde there a thermalstat that is going bad I ran with this issue few times ordering part talk to senior technician bj he also agree with me ; ordrng 1 WP2315562 (thermostat)

Near Brick Mill Run, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 There was no Freon to recover. Removed the old part installed new part. Put the unit in a 30 inch vacuum op tested good. Add3d 4.8oz of Freon unit develop the frost pattern had good heat transfer unit tested good recommended 24 hours before adding food

Near Community College Ave, Cleveland, OH 44115
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 Installed new part unit op tested good

Near Northcliff Ave, Brooklyn, OH 44144
Jeff M.

Jeff M.

DRYER WHIRLPOOL WHD3090GW Installed new part unit op tested good

Near Wallingford Ave, Garfield Heights, OH 44125
Corina B.

Corina B.

RANGE AMANA AGR5330BAW3 CC that the when lifting the cooktop up it will not close. Found the customer lifted the cooktop to clean and bent or broke every gas line going to the burners. Took pictures of damage. Advised cust the cooktop does not need to be lifted when cleaning. Office to order parts. ; ordrng 1 W10620002 (venturi) and 1 W10861724 (venturi) and 1 W11167099 (holder-orf) and 1 W11213836 (venturi)

Near Tyronne Ave, Euclid, OH 44119
Jeff M.

Jeff M.

SXS REFRIGERATOR WHIRLPOOL WRS555SIHZ00 unit is not making ice I took the icemaker assembly apart I found ice way back in the fill tube. I took the ice fill tube at the bottom of the door I blew through it was restricted a steam the ice. Then I blew through it again it was not restricted. I did a fill test tested good unit should operate correctly now

Near Clare Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW1 Installed new part unit op tested good

Near E 153rd St, Cleveland, OH 44120
Jeff M.

Jeff M.

WASHER WHIRLPOOL LSW9700PQ2 Installed new part unit op tested good

Near Prasse Rd, South Euclid, OH 44121
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer complaint washer not spinning properly, ran diagnostics found f0e3 overload and f0e5 unbalanced load, ran high and low spins and heavy agitation, all tests pass, drain system clear, advised customer average load size for this machine is 6-7 bath towels approximately half way up the basket, unit also needs to be on a dedicated outlet, calibrated unit, unit is operating as designed"

Near Limberlost Trail, Solon, OH 44139
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WFW8300SW02 Found no issues. All tested ok.

Near Settlement Acres Dr, Brook Park, OH 44142
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAW01 "CC that someone was cutting waterline to install the water line. Found the housing to the filters John guest fitting is broken. The line to the filter is to short to reattach. Will need a new housing and line. Will need to have doors adjusted, also. Office to order parts. ; ordrng 1 W10862456 (housing 8594) and 1 WPW10350006 (tube-water 4496) and 1 WPW10350007 (tube-water 4677), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clark Ave, Cleveland, OH 44109
Dan H.

Dan H.

WASHER WHIRLPOOL WFW92HEFC0 "Installed new control, op test good"

Near Ceile Cir, Walton Hills, OH 44146
Dan H.

Dan H.

RANGE FRIGIDAIRE FPGF3077QFH "Customer complaint that timer is not working, started bake for 350 degrees , bake burner lit, oven heated, oven temperature after preheat at 354 degrees , unable to duplicate the problem , unit is operating as designed"

Near Garland Ave, Cleveland, OH 44125
Corey L.

Corey L.

LAUNDRY CENTER MAYTAG MVWB865GW0 "Customer complaint washer was leaking one day did laundry then the next day there was and inch of water by the front left foot next to floor drain, water to unit is on, filled tub and drained, no leaks, could not find any signs of leaking from the unit underneath or around valve, left 2 water mit mats with customer for them to place them where they felt comfortable trying to pinpoint leak origination"

Near Sunset, Bedford Heights, OH 44146
Corey L.

Corey L.

RANGE KITCHENAID KEBC208KSS02 "Customer complaint corn was spilt and got inside door between glass and would like door apart to clean glass, removed door and separated panes for customer to clean, customer cleaned all panes, put door back together and reinstalled, customer found a steak still on inside, removed outer glass again, soot was cleaned, while putting back together outer glass shattered from handle bracket loose, unit needs new outer glass with stainless trim; ordrng 1 W10401225 (glass-door)"

Near McDowell Dr, Solon, OH 44139
Paul P.

Paul P.

DRYER WHIRLPOOL GEW9200LW0 "Tested dryer, found open heating circuit. Tested at thermal fuse, issue at thermal cutoff on heater assembly. Will need thermal cutoff kit 279973. Customer purchasing part, we will return to install.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Valley View Cir, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MEDC215EW1 "Found loose connection on start switch,corrected opt test ok ,found pop on sb web customer did not had receipt"

Near Butternut Ridge Rd, North Olmsted, OH 44070
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc of leaking and grinding noise. Basket speed fault, shifter fault, stuck key. Looked underneath washer, found motor/cam/cap/shifter/belt/cover all started to rust. Most likely water is leaking from gearcase, seal is bad, causing water to leak on to other components. Put into service mode, when in spin cycle can hear a clicking noise as well as grinding. Needs gearcase assembly, belt, motor, cap, actuator, belt and cover, hub kit and washplate.; ordrng 1 W10528947 (drive hub kit 26.19) and 1 W10721967 (drive pulley 36.70) and 1 W10902814 (washplate 105.99) and 1 W10913953 (actuator 58.14) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase 254.71) and 1 W11158831 (CAP 118.76) and 1 W11239857 (BELT, 36.17) and 1 WPW10427633 (pulley shield 27.15)"

Near Settlers Reserve Way, Westlake, OH 44145
Dan H.

Dan H.

WASHER ROPER RTW4516FW2 "Customer complaint that unit does not advance passed sensing, customer started normal wash cycle, unit filled and began washing, ran diagnostics found f5e2(lid lock fault) and f5e3(lid unlock fault) error codes, ran manual test cycle, lid is not locking, installed new lid lock , op test good ; used 1 W11307244 (LID LOCK) from stock"

Near Mentor Ave, Painesville, OH 44077
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH31017FS0 "Installed new control, op test good"

Near Doan Ave S, Painesville, OH 44077
Corey L.

Corey L.

WASHER WHIRLPOOL WFW8740DW0 "Installed parts listed, cleared bellow drainage holes, op test good"

Near W 147th St, Brook Park, OH 44142
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 CC that the ff is not cooling and the lights are not working. Found the ff evap is frosted over and the fz and part of the ff lights are not working. Checked the fz light with my analog meter did not light. Will need a thermistor and led light. Office to order parts. ; ordrng 1 W10902214 (thermistor) and 1 W11130208 (module)

Near Craigleigh Dr, Parma, OH 44129
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BB2 "Installed parts, op test good"

Near W 23rd St, Cleveland, OH 44109
Paul P.

Paul P.

DISHWASHER FRIGIDAIRE FGCD2444SA1A "Tested dishwasher, found water staining on seam of water valve. Office to order inlet water valve.; ordrng 1 807047901 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Robinwood Ave, Lakewood, OH 44107
Corina B.

Corina B.

DRYER WHIRLPOOL WGD4950HW0 "Cust showed pop, sent pic. CC that the door does not stay shut. Found the latch and strike are not holding the door shut. Replaced the strike and latch from t/s. Optest ok. ; used 1 279570 (LATCH) from stock"

Near Renwood Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8500DC4 Gear case is leaking severely. Leak has damaged other components. Stator is very built up with oiled and rust. Office to order gear case and stator.; ordrng 1 W10754158 (motor stator) and 1 W10811956 (drum assy)

Near Jasmine Dr, Seven Hills, OH 44131
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Replaced the ui. Brought core back for return. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Berkshire Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

REFRIGERATOR AMANA ABB1921BRW00 "Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 25 degrees , unit was in defrost when tech arrived, ice build up on top of evaporator, Turned compressor on, full frost pattern formed on evaporator , defrost heater is working, unit needs new control, installed new control, op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock"

Near Ruth St, Geneva, OH 44041
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW1 "Customer complaint that unit is not starting, ran diagnostics found f6e2(serial miscommunication between control and user interface ) error code, unit needs new control and user interface ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)"

Near Shinnecock Ln, Aurora, OH 44202
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MBF1958FEZ02 Damper is making loud noise when opening. Office to order damper. ; ordrng 1 WPW10594330 (control)

Near Anita Dr, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Crisper and meat drawers are cracked and unsafe to store food in. Water overflow grille is missing. Office to order crisper drawer, meat drawer, and overflow grille.; ordrng 1 WP2188656 (pan-crispr) and 1 WP2188664 (pan-meat) and 1 WPW10397395 (grille)"

Near W River Rd, Columbia Station, OH 44028
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Customer complaint ice maker valve opened and shut several times in a row then stayed open until door was opened and there has been ice building up under ice bin and latch broke trying to remove bin, since the call ice bin was reinstalled and unit has been making ice as designed, found im cover not installed into clips above ice maker, installed cover properly, advised customer to monitor ice production until we return Friday, properly installing cover may have resolved the issue, leaving parts with customer Incase they are still needed Friday for other tech, ordering ice bin chute seal and latch; ordrng 1 WPW10258552 (latch-bin) and 1 WPW10291905 (seal)"

Near Independence Court, Solon, OH 44139
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW0 "CC that when on a deep fill the washer does not spin the clothes out. Ran diag F5e4 Lid Not Opened Between Cycles f8e1 Long Fill. Cleared codes. Checked the pressure hose, good. Started a normal cycle with a deep fill. Found a lot of soap suds. Advised cust to use 1-2 tablespoons of he detergent or clorox2. When running on a normal cycle the water filled to the top of the gasket. Had to shut off the water or it would flood. F3e1 is on control pressure hose. Will need a new control and hose. Office to order parts. ; ordrng 1 W10920541 (cntrl-elec) and 1 WP353244 (pressure switch hose)"

Near Lorimer Rd, Cleveland, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Cust showed pop, sent pic. CC that the door squeaks when opening and the crisper drawer is hard to open and close. Found there are scratches on the ff and fz doors. Will need new doors. ; ordrng 1 LW11255360 (FZ DOOR) and 1 LW11255366 (dor-fip)"

Near Center Rd, Eastlake, OH 44095
Jason N.

Jason N.

STACK W/D MAYTAG LSE7804ACE "Cc unit heats does not tumbleFound belt off pulley, belt stiff and shredded, needs replaced. ; ordrng 1 WPY312959 (belt3219), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Harper St, Perry, OH 44081
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDX500XW1 "Thermal stat open replace with new one still not heating accidentally broke lead of cutoff when try to pull connector replace new free of charge call dan he had me bi pass thermister next to thermostats and start seeing heat ordering thermister cause missed diagnosed the thermostat no charge on that part ordering thermister I’m out of does parts ; ordrng 1 WP3392519 (fuse-thrml 15.40), used 1 279816 (CUTOFF), and 1 WP8577274 (CUT OFF 32.12) from stock"

Near Baldwin Ct, Amherst, OH 44001
Paul P.

Paul P.

REFRIGERATOR KITCHENAID KSC24C8EYY04 "Spoke to Tim G. at the home office, described findings, similar to those found on original visit, very little frost pattern on the FZ evaporator, FF evaporator ok, holding temperature in the FF section, no leak detected with UV glasses and light at evaporator fittings or braze and valve fittings in back of refrigerator. Kurt at techline had tech go over step 4, and read pressures. High side reading higher than normal at 230 psi., indicating there could be an infiltration leak, or restriction in system. During additional testing, same issue observed, low side holding around 2 psi, high side reading high at 220 psi, still indicating a issue, no leaks detected at fittings or valve inletsContacting Tim G. with results. he indicated from findings likely a restriction in the system. Calling to techline at Whirlpool for product review who is saying it sounds like air infiltration. Tech line wants a CFC technician to make sure valves are driven to the prop

Near Columbia Rd, Brecksville, OH 44141
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BB2 "Customer complaint oven will not light unless cooktop burner is lit, confirmed cycled bake and broil several times and 90% of the time oven burner did not lite without opening a cooktop valve, supply line to unit looks newer customer stated it was put in when this stove was installed, ignitor checks good, ordering oven gas valve; ordrng 1 WP98014893 (valve-gas)"

Near W 151st St, Brook Park, OH 44142
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of a loud noise in fridge, confirmed damper is really loud, customer also said one of her items seemed to thaw out, temps were 5 in frz and 38 ff, seals are good, ordering damper; ordrng 1 WPW10594330 (control)"

Near Mc Gowan Ave, Cleveland, OH 44135
Corey L.

Corey L.

RANGE WHIRLPOOL WOD51ES4ES01 "Customer complaint ovens are not heating at all, confirmed ran auto test, f1e1 error appeared 3 times, tech sheet says replace control, cycled power to unit, no change, getting 0v from l1to l2 and 125v L1toG and L2toG, advised customer to contact an electrician, ordering control, electrician was on the way to home while tech was in home, advised customer to call office to cancel part order if elements work after electrician fixes electrical problem ; ordrng 1 W10807576 (cntrl-elec)"

Near Parkhaven Dr, Parma, OH 44134
Arthur V.

Arthur V.

WASHER MAYTAG MVWB855DC Installed new gearcase. No good. Could not get rotor on new gearcase. slips right over old gearcase. Need to reorder gearcase (truckstock gearcase was removed for cleaning truck and I forgot to put it back in) ; ordrng 1 W10811956 (GEARCASE )

Near Brookside Cir, Mentor, OH 44060
Macaulay G.

Macaulay G.

REFRIGERATOR GE GSH25JSTASS "Defrost heater receiving voltage. Office to order heater and thermostat.; ordrng 1 WR50X10068 (thermostat defrost 24.06) and 1 WR51X10055 (heater,defrost 92.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ludwin Dr, Seven Hills, OH 44131
Macaulay G.

Macaulay G.

WASHER AMANA NTW4516FW2 Gear case is leaking oil onto floor. Oil also damaged shifter. Office to order gear case and shifter.; ordrng 1 W10913953 (actuator) and 1 W11255272 (GEAR CASE)

Near Kelley Ln, Parma, OH 44134
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Cc of no cool Found evap leaking at the connector re soldier Recovered refrigerant Added a extension process tube Drew a 28 inch vac for 20 min Went to refill and compressor will not run Found compressor coils open and relay wire burnt Needs compressor and wire harness ; ordrng 1 W10577808 (harns-wire) and 1 WPW10507886 (compressor), used 1 TJAF1200 (PROCESS TUBE ) from stock"

Near Edgewater Blvd, Deerfield, OH 44411
Jason N.

Jason N.

MICROWAVE OVEN MAYTAG MMV5208WS-1 "Installed listed control panel, ran heat test several times, op test good,Customer said she wants the top vent piece now, she says it broke ; ordrng 1 W10259232 (grill-vent)"

Near Effingham Blvd, Euclid, OH 44117
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW0 "Cc: a lot of movement in tubFound unit to have weak suspensionWith light force unit hits floorFound basket to have playChecked hub has play and some teeth warnNeeds hub and suspension rods; ordrng 1 W10528947 (drive hub kit2616) and 1 W11130362 (suspension7688), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chagrin Blvd, Beachwood, OH 44122
David R.

David R.

REFRIGERATOR WHIRLPOOL MFI2665XEB0 "Put new part in, will not fit. Reservoir will not close into unit. It is an updated partCalled Techline SteveTold him updated part, no record of sheet to instruct how to put in. Will need to send back to research part.; saved tckt"

Near Oliver Dr, Strongsville, OH 44149
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW0 "Customer complaint of loud noise, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair at this time; ordrng 1 W10811956 (drum assy)"

Near Pinetree Rd, Cleveland, OH 44124
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed the evaporator fan assembly. Ran diagnostic tests to confirm fan and sensor operation. Now operating properly.

Near Trenton Trail, Cleveland, OH 44130
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW0 Cc: noise when agitatingFound unit to be making a clunking noise when in agitationPulled wash plate found drive shaft and wash plate strippedNeeds wash plate and gear case; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)

Near Heatherstone Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR GE PSS26LSRBSS "Customer complaint that fresh food section door is opening too far and hitting counter top, confirmed, found fresh food section door stop broken, unit needs new door stop; ordrng 1 WR02X10782 (stop,door fzr blk 12.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kersdale Rd, Pepper Pike, OH 44124
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE KRMF706ESS01 "Customer complaint fridge is too cold lettuce froze and ice is not being made, temps were 5 in ice box, 37ff and 1frz, deli drawer was 33, set temp up two degrees in ff, tested im, no errors, thermistors pass, ice maker completed harvest test and dropped cubes, im filled, switches good, adjusted temps, reinserted water filter, unable to duplicate the problem; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Nelwood Rd, Parma Heights, OH 44130
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 Gearcase case grinding and agitator crack replacing parts and scheduling ; ordrng 1 W11255272 (GEARCASE ) and 1 WP3951744 (agitator)

Near Aspen St, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL MRT118FZEM00 "Customer complaint of frost build up in freezer section and fresh food section is not cooling, fresh food section temperature at at 61 degrees , customer opened freezer section door so temperature is inaccurate, found frost build up on evaporator , evaporator fan stuck, freed , evaporator fan is running now, condenser fan and compressor are running, unit needs new control and evaporator cleared ; ordrng 1 W11223735 (CNTRL 49.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd, Madison, OH 44057
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4950HW1 Customer complaint unit stopped in rinse and would not advance. After plugging back in unit was flashing on wash. Drained what water was left in unit and ran diagnostics. No errors. Ran a service cycle. Unit passed. Had customer put in a full load and started washer. Hot water is just trickling in. Customer has a plumbing issue with the hot water supply advised they should get a plumber Op test good

Near E 160th St, Cleveland, OH 44128
Jeff M.

Jeff M.

DRYER ELE WHIRLPOOL WED4850HW0 The dryer is not receiving any power customer needs an electrician

Near Scottsdale Blvd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

WASHER WHIRLPOOL WET4024HW0 There was a piece of tape in the locking mechanism. Remove the tape unit tested good

Near Gateway, Euclid, OH 44119
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 See bm pvr

Near Edgewater Blvd, Deerfield, OH 44411
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 See GP pvr.

Near Independence Dr, North Royalton, OH 44133
Corina B.

Corina B.

DRYER MAYTAG MEDB765FW0 "CC that when she had it on time dry it stopped and started smoking. Checked terminal block, correct voltage. Remove the ui no burnt wires. Removed the kick plate no wires burnt. Heater cycled on and off properly. Cust has a semi rigid vent. Checked heater, good. Checked temp cycles, good. Optest ok."

Near Sherwood Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

WASHER AMANA NTW4605EW0 "Replaced agitator, gear case, and shifter. Ran calibration cycle. All tested ok."

Near Kenton Ave, Parma, OH 44129
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Removed ice build up.

Near Park View Cir, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2311LWEA Installed ice maker Ran test harvest OP TEST OK

Near Unger Rd, Atwater, OH 44201
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed listed harness fan/ thermistor. Defrosted ff evap. again, set defrost to standard 8 hr in diag, step 7."

Near Clay St, Jefferson, OH 44047
Corina B.

Corina B.

ICEMAKER KITCHENAID KUIX305ESS1 Replaced the valve and drain pump. Found the filter is an off brand filter. Advised cust to use an authorized water filter. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Edgewater Dr, Lakewood, OH 44107
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB865GC0 "Customer complaint that unit will not select medium spin speed during normal wash cycle, confirmed, ran diagnostics no error codes found, called whirlpool techline spoke to Andy, advised that not all spin speeds are available on all cycles, unit is operating as designed"

Near Bartlett Rd, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR GE GSHF5KGXCCCC "Installed listed ice maker, turned on, ice maker then cycled and filled mold with water. Op test good."

Near OH-46, Jefferson, OH 44047
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Installed water valves and housingRan auto test and calibrationRan normal cycle on hot and cold settingsOp test ok

Near Pine Hollow Cir, Chardon, OH 44024

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