We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ5
Near Deerfield, OH 44411
Brian M
Job Details: 06/28/2021
Installed UI boards OP Test Ok
We serviced a
GE DISHWASHER
Model GDF520PGJ2CC
Near Conneaut, OH 44030
Jeff M
Job Details: 06/28/2021
When the door shut the control board thinks the doors open needs a latch and main control; ordrng 1 WD21X24900 (Control) and 1 WD21X10490 (Latch) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25RQXXW00
Near Parma, OH 44130
Marie V
Job Details: 06/28/2021
"Cc that the unit is leaking. Confirmed found water line cracked in the valve. Cut the crack on line and put back together, tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Parma, OH 44130
Marie V
Job Details: 06/28/2021
"Receive wrong color on part, ordering grey.; ordrng 1 W11423781 (Door ice)"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near North Royalton, OH 44133
Marie V
Job Details: 06/28/2021
"Cc that the unit makes a squeaky noise right when it starts, tested unit, no noises, took unit apart and found rollers and pulley not spinning properly properly. Replaced dryer kit from T/S. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXCWW
Near Strongsville, OH 44136
David R
Job Details: 06/28/2021
"Cleared remaining ice. Tested, good. Unit is draining properly, the FF drain tube is on the right side when youre facing the back of unit. Unit is good. While put things back, shelf broke, ordering, no cost to customer. ; ordrng 1 WR71X10786 (Shelf)"
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC0
Near Columbia Station, OH 44028
Marie V
Job Details: 06/28/2021
"Cc that the unit is making a noise. Confirmed when turned the unit and turned off is makes a noise. Took unit apart and spin drum by hand noise was coming from blower wheel. Tested is loose and I cant get it to adjusted , unit will need motor and new blower wheel. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower wheel)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conneaut, OH 44030
Jeff M
Job Details: 06/28/2021
Find my arrival at plug the machine and press and hold the cancel button unit tested good there was no codes I ran a test cycle everything functions are in a calibration cycle everything is working fine now
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Wellington, OH 44090
David R
Job Details: 06/28/2021
"Cc unit not spinning. Found stripped hub. Replaced from t/s. Tested, good. Ran calibration as well, good. Op test ok ; used 1 W10528947 (Hub) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, OH 44012
Marie V
Job Details: 06/28/2021
Replace dispenser. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Garrettsville, OH 44231
Brian M
Job Details: 06/28/2021
Cc of no cool Found compressor running but no frost pattern Unit is in a RV and could not fully uninstall fridge Will need sealed system repair ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/28/2021
"Customer complaint that unit just stopped working, found door switch broken, installed new door switch, op test good ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cleveland, OH 44144
Dan H
Job Details: 06/28/2021
"Customer complaint that ice maker is not working, found hollow ice cubes in ice bin, water line behind fridge is not kinked, found saddle piercing valve at supply, advised customer to change this valve to a ball valve."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Cleveland, OH 44119
Jason N
Job Details: 06/28/2021
Cc unit crisper drawers damaged and ff door needs replacedDrawers already installed. Replaced ff door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Euclid, OH 44117
Jason N
Job Details: 06/28/2021
"Installed lid strike. Lid strike not fitting into lid latch properly. Found lid strike was actually installed backwards to begin with, which caused it to snap off. Ran diagnostics test and calibration. All functions passed. Started wash cycle with load. Water level filled properly and agitation normal. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.166958
Near Walton Hills, OH 44146
Dan H
Job Details: 06/28/2021
"Customer complaint that unit is not starting, confirmed, found power to the timer motor, timer motor is not running, unit needs new timer, part is no longer available; ordrng 1 3368796 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bedford Heights, OH 44146
Dan H
Job Details: 06/28/2021
"Customer complaint that unit is not cooling, nothing is running, lights are on, unplugged and plugged back in, compressor and condenser fan started, evaporator fan started, no frost pattern formed on evaporator unit needs new evaporator ; ordrng 1 WPW10313899 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Corina B
Job Details: 06/28/2021
CC that there is a noise. Confirmed. Found the drain pump stuck on. Held the start button in for 10 seconds. Ran diag no codes. Ran a calibration. Ran a rinse and spin. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW
Near Avon, OH 44011
Gabriel P
Job Details: 06/28/2021
"Replace door strike,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near Kingsville, OH 44048
Jeff M
Job Details: 06/28/2021
installled new wheels op tested good
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Jefferson, OH 44047
Brian M
Job Details: 06/28/2021
Installed control and UI OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Painesville, OH 44077
Joe O
Job Details: 06/28/2021
Cc: not drainingFound error codes f9e1(long drain) f9e2(water ring detected). Found drain pump humming just humming. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Fairport Harbor, OH 44077
Joe O
Job Details: 06/28/2021
"Cc: not finishing cycleFound no stored error codes. Ran auto test. Unit functioning in auto test. Ran quick wash cycle. Unit filling washing, rinsing, draining and spinning. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Painesville, OH 44077
Joe O
Job Details: 06/28/2021
"Cc: noise(sounds like marbles)No noise upon arrival. Ran manual fan test, ran damper, ran compressor test. Cycled ice maker. Found no abnormal sounds. Tested fans and damper again. Could not duplicate issue. Op test ok"
We serviced a
KENMORE DISHWASHER
Model 665.12773K311
Near Chagrin Falls, OH 44023
Dan H
Job Details: 06/28/2021
"Customer complaint that unit is not running sometimes, started normal wash cycle, drain pump is making weird noises and cancels cycle, drain pump housing is clear, drain pump impeller is damaged, unit needs new drain pump ; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Madison, OH 44057
Joe O
Job Details: 06/28/2021
Cc: not turning onFound door switch failed. Replaced door switch. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Jefferson, OH 44047
Joe O
Job Details: 06/28/2021
"Cc: not turning onFound unit is receiving proper power. Found indicator on control is on. Unit will not start or allow entry into diagnostics. Needs control. Customer does not want to repair at this time ; ordrng 1 W11170319 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model CGS990SET5SS
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/28/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/28/2021
"Cc unit will intermittently not run a cycle or cancel cycle. Ran diagnostics, no codes stored. Replaced UI console using customer supplied pre Id part. Noticed customer had painted lines on the Start and Cancel to help him identify. Advised customer not directly mark over the buttons as this could cause issues with button input. Ran wash cycle several times. Unit is working normally at this time. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDL01ILBS3
Near Cleveland Heights, OH 44112
Jason N
Job Details: 06/28/2021
Installed upper rack transport wheel assembly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS25EWMS8
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/28/2021
"Cc unit not making iceRain manual ice maker harvest test, ice maker indexed properly, and called for water, did not fill. Fill tube frozen up. Steamed out fill tube, reran harvest test, ice mold filled with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBB00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/28/2021
"Cc unit not making ice.Ran manual ice maker harvest test, ice maker indexed properly, but did not call for water. Jumped v to h to activate water valve, water coming in to ice maker, valve is good. Unit needs ice maker. Still waiting on truck stock ice maker, ordering ice maker. Part not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W10884390 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Jason N
Job Details: 06/28/2021
"Cc unit for frosting in freezer section.Confirmed freezer evaporator frozen over. Ran thermistor tests, freezer and freezer evap reading -1 degrees. Ran manual defrost test 12, defrost heater did not turn on. Checked heater resistance, good at 25ohms, heater and thermofuse check good. 0v to heater on manual defrost test. Unit needs main control board. ; ordrng 1 WPW10739408 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1LFKXKS07
Near Brook Park, OH 44142
Corina B
Job Details: 06/28/2021
CC that unit is not keeping temp. Ff 40* Fz 3*. Thermostat set at the coldest setting. Checked the compressor 2.3 amps. Fans are running. Good frost pattern on the evap. Will need a new thermostat. Part is discontinued ; ordrng 1 WP2200859 (Thermostat)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 06/25/2021
Installed icemaker and valve Ran icemaker error test No errors Advised to give it 72 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Ravenna, OH 44266
Brian M
Job Details: 06/25/2021
"Cc unit not washing properly and rack is broken Sump assembly grinding and right adjuster broken Replaced both using truck stock installed sump assembly from truck stock OP Test Ok ; ordrng 1 W10712395 (adjuster), used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG STACK W/D
Model MHWZ600TW01
Near Oberlin, OH 44074
David R
Job Details: 06/25/2021
"Cc washer door not opening. Door latch checks good. Found drain housing clogged up, causing unit not to drain and stay locked. Removed all debris. Tested. Good. Unit working."
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW0
Near Perry, OH 44081
Dan H
Job Details: 06/25/2021
"Customer complaint of squeaking noise, customer showed video of springs making noise when load fell from top to bottom, ran spin cycle no unusual noises heard"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44124
Dan H
Job Details: 06/25/2021
"Customer complaint of bad mold smell, unit smells like a washer thats been used to wash clothes, started normal wash cycle, unit filled and began washing, no unusual snell noticed until unit drained, smell is coming from drain , advised customer to contact a plumber, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Maple Heights, OH 44137
Dan H
Job Details: 06/25/2021
"Customer complaint that water level knob broke off, confirmed, unit needs new switch; ordrng 1 WPW10231402 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/25/2021
When arrive unit temp was on 18 in freezer and 44 in fridge not reaching temp check if compressor running it is but is overheating temperature read 140 degrees also no frost pattern found on evap call bj it need a compressor evaporator heat exchanger and filter dryer also found 144 months warranty on parts customer will owe labor ; ordrng 1 WPW10205102 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W10841139 (Compressor)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/25/2021
Found error f6e3andf6e2 lost communication need both boards giving estimate ; ordrng 1 W11170706 (Control) and 1 W11112656 (Console)
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Fairport Harbor, OH 44077
Joe O
Job Details: 06/25/2021
Cc: not spinningFound error codes f9e1(long drain) f0e2(oversuds). Ran quick test cycle. Found unit has a slow drain. Pulled drain pump. Found drain plugged. Cleared drain. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Corina B
Job Details: 06/25/2021
CC that there is frost in the freezer. Confirmed. Found a gap in the freezer liner. Called t/l unit is non repairable.
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW1
Near University Heights, OH 44118
Jason N
Job Details: 06/25/2021
"Cc unit not drying. Checked power into unit, good at 244v L to L, 123v L to N. Checked all thermals, found element open. Still waiting on truck stock element. Ordering heater element. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 279838 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 06/25/2021
Cc unit front panel needs replaced due to damage.Replaced front door panel using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 06/25/2021
Customer showed pop took picCc unit not cycling properly Found issue to be cold valve Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Elyria, OH 44035
David R
Job Details: 06/25/2021
"Replaced lid. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details: 06/25/2021
The unit is not cooling. The is vary little heat transfer and all most no frost pattern. Needs a new compressor and evap.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Ui dryer)
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 06/25/2021
Installed hub. Ran test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/25/2021
"Found water pressure not strong enough when downstairs and found saddle valve advise customer to change to quarter turn valve also close saddle valve and open twice no there getting better pressure it may was corroded but is correct issue customer is going to buy the bin for left door no need to come back they will install ; ordrng 1 WPW10212139 (Bin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Maple Heights, OH 44137
Jason N
Job Details: 06/25/2021
"Cc unit emitting odor, possible gas leak. Customer stated unit had started to emit an odor when using cooktop or oven. She had gas company out to inspect, they did not find a gas leak, but told her it may be a gas/air mix issue and to have unit looked at by appliance company. Ran operation test, flames look good, blue flames. Combustion has an odd odor, not a gas smell. The house has a strong varnish odor. Asked customer about any floor resurfacing or painting that was recently done. Wood floors were redone several weeks ago. Called wp techline to document, Chris, chemicals from home air being pulled into primary air source, no issue with unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Independence, OH 44131
Jason N
Job Details: 06/25/2021
"Cc unit freezing food in ff section on left sideCustomer had recently changed temperature setting to try to remedy, found customer had made unit colder in both compartment. Reset both temps to 2 snowflakes. Also showed customer how to adjust deli drawer damper on left side to reduce freezer airflow to deli drawers. Advised customer to allow 24 hrs for settings to take effect and then monitor product in ff section."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, OH 44149
David R
Job Details: 06/25/2021
"Cc unit wasnt spinning, after a while got everything to work, has done about 15 loads with no problems. Checked diagnostics, no error codes. Went through and tested all components, good. Ran a normal cycle and then drain and spin and agitation and spin working correctly. Unit test good. Op test ok"
We serviced a
GE REFRIGERATOR
Model GTH18CBDERBB
Near Andover, OH 44003
Jeff M
Job Details: 06/25/2021
The evap fan motor is getting loud est only ; ordrng 1 WR60X23584 (Fan motor) and 1 S
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Williamsfield, OH 44093
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Door
We serviced a
GE DISHWASHER
Model GDT720SSF0SS
Near Streetsboro, OH 44241
Brian M
Job Details: 06/25/2021
Cc of leak Found leak coming from wash motor housing and a cracking in sump plastic Motor is NLA ; ordrng 1 WD26X20551 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brooklyn, OH 44144
Corina B
Job Details: 06/25/2021
CC that there is a noise. Confirmed. Found the damper making a noise. Will need a new damper. ; ordrng 1 W11236851 (Diffuser)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Mentor, OH 44060
Joe O
Job Details: 06/25/2021
Installed control. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Strongsville, OH 44149
David R
Job Details: 06/25/2021
"Cc unit is loud in spin. No error codes . Loud spinning coming from gearcase. Gave estimate to customer for everything. Customer paid SVC only. Does not want to go ahead with repair. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model DE303
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/25/2021
Cc that the unit does not starts right away you have to press timer more than 3 times to get it to start and that it making noises. Confirmed. Unit need rollers belt and pulley thats making the noise they are in bad shape and the door switch is working good unit will need timer. Timer is not longer available. Cust will not fix; ordrng 1 306483 (Timer) and 1 WP6-3037050 (Pulley) and 1 WPY312959 (Belt) and 2 12001541 (Rollers)s
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Parma, OH 44134
David R
Job Details: 06/25/2021
Replaced UI control. Tested different cycles. Good. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/25/2021
"Cc that the side lights on fresh food section arent working. Confirmed.removed all freezer and 4 from fresh food and tested no good. Called bj ask about we check power coming out of control led board 15 vdc to top lights no volt to freezer and side.unit will need board. Cust will not fix. ; ordrng 1 W10830288 (Led Board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/25/2021
"Found belt stretch and pulley skipping replace from t/s the ran calibration and auto test pass ran twice ,also no error found opt test ok ; used 1 W10721967 (PULLEY), and 2 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Valley View, OH 44125
Jason N
Job Details: 06/25/2021
"Cc unit not dispensing ice.Checked ice container, no ice in container. Found ice maker turned off. Turned ice maker back on, ice maker harvested. Unit is working as designed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
Cc that the unit shows DRN and couldnt open the door and she had to unplug unit and wait and plug back in to get it to unlock. She ran rinse and spin and I was able to see unit was showing done. Replace drain pump from T/S. Ran auto test. Op test ok; used 1 W10876600 (Drain pump) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
Replace pump tested u it. Unit drains all the way every time. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, OH 44052
Gabriel P
Job Details: 06/25/2021
"Replace electronic controls,ran calibration and auto test pass also ran normal cycle pass,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Rome, OH 44085
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Ice maker adapter
We serviced a
MAYTAG DRYER
Model MDG600BWW
Near Willoughby, OH 44094
Joe O
Job Details: 06/25/2021
Installed knob. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB7809AWQ2
Near Solon, OH 44139
Jason N
Job Details: 06/25/2021
"Cc unit not washingRan diagnostics, found codes 6-1 for low water flow, 6-4 for float switch open. Ran diagnostics test cycle, wash motor did not turn on. Checked voltage to motor connector. Wash motor receiving 117v. Unit needs motor/pump assembly. Customer not repairing at this time, estimate only.; ordrng 1 W10806701 (Wash motor/pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/25/2021
Cc unit lights flickering Customer states some lights are flickering in ff section and freezer light is also out. Found freezer light module open. Found service pointer and s-code for parts and labor coverage. Replaced freezer led light using customer supplied pre id part. Illumination returned all both compartments. Op test good.
We serviced a
JENN-AIR MICROWAVE
Model JMC8130DDS
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/25/2021
"Cc unit door bottom loose and pieces fell out.Found bottom door retaining blocks broke away from door bottom. No parts available for this unit. Removed door, used bottom door cross brace to secure door glass outer panel. Advised customer no parts available, and that this will be just as good at restoring functionality to unit. Customer agreed. Door now secure, op test good."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Cleveland, OH 44105
Jason N
Job Details: 06/25/2021
"Cc unit door popping open Customer stated door will randomly pop open during a cycle and stop the unit. Replaced strike and catch using customer supplied pre Id parts. Ran dryer op test for 10 minutes, dryer door staying closed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Fairview Park, OH 44126
Marie V
Job Details: 06/25/2021
"Cc that the agitator is not moving. Ran diag no error codes. Ran auto test pass, started a load with towels everything tested good. Advice cust to only put 6-7 bath towels and that 1-2 tablespoons of He detergent should be used. Explain cust about the unit if it goes off balance what to do co corrected.Op test ok"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, OH 44137
Dan H
Job Details: 06/25/2021
"Installed new control, found leak at filter drier, repaired and recharged, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/25/2021
"Cleared evaporator, installed new control and door gasket, op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rock Creek, OH 44084
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Ui and valves
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/25/2021
"Cc unit loud Found gearcase to be extremely loud Needs gearcase and clutch ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV4205DW1
Near Chesterland, OH 44026
Brian M
Job Details: 06/25/2021
"Cc unit loud and buzzing Found unit not heating and making buzzing noise Needs mag and transformer Magnetron is under 10 year warranty ; ordrng 1 W10733412 (transformr) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Independence, OH 44131
David R
Job Details: 06/25/2021
Replaced FZ light switch. Tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
David R
Job Details: 06/25/2021
Replaced icemaker fan. Turned ice on. Let customer know to give over the weekend to have a full basket of ice. Unit test good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
"Replace parts, tested unit and calibrated unit . Op test ok"
We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
"Cc that they had someone repair unit because it was leaking and replaced bellow, unit still leaking and there was water remaining on unit whent not been used. Found bellow not pu on properly it a little twisted which is not going to seal properly and it will leak, took bottom panel off and started normal cycle. Couldnt get unit to leak but i followed water marks it comes from bellow, adjusted and ask cust to look at the washer where water comes in and make sure is dry now and verify tomorrow, that will allow us to verify if water valve is shutting all the way or not. Couldnt duplicate issue, but corrected bellow for cust and adjusted UI because the buttons were off place, UI was not clicked on. Op test ok. Cust will monitor."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/25/2021
"Installed new capacitor , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, OH 44143
Dan H
Job Details: 06/25/2021
"Customer complaint that door falls open, found door links broken, unit needs new link kit; ordrng 1 8194001 (Link kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 06/25/2021
"Cc unit tub dropped down too far and unit did not fill with water only making a hissing sound.Customer stated the load she washed cause the tub to drop down too far, unit didnt fill with water, stayed in sense mode, was only making a hissing sound? Ran diagnostics, no codes stored. Leveled unit, ran auto test and calibration. All functions passed. Pulled drain hose outlet from wash tub drain hole to prevent siphoning. Advised customer based on load size, tub will drop, this is normal. Unit is working as designed at this time, could not duplicate any issues."
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Dan H
Job Details: 06/25/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 45 degrees, freezer section temperature at 30 degrees, partial frost pattern on evaporator, unit needs new fresh food section evaporator and compressor, compressor is covered under 10 parts warranty, part is out of stock so not scheduling return appointment ; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Berea, OH 44017
David R
Job Details: 06/25/2021
"Customer had POP, 4/11/21. Ran entitlement, good. Took pics and got Model/serial. Cc that rod hanging from unit. Goes to hinges. Reconnected in correct position. Good. Op test ok"
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Montville, OH 44064
Jeff M
Job Details: 06/25/2021
As soon as you close the door the unit turns on even when the machine is offs in standby mode. Needs a new control board motor relay is stuck; ordrng 1 W10845086 (Control) and 1 S
We serviced a
JENN-AIR RANGE
Model JES9800CAS01
Near Chardon, OH 44024
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Main control
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, OH 44122
Jason N
Job Details: 06/25/2021
"Cc unit not starting a cycle, not washing dishes.Ran diagnostics, found codes 6-4 for float switch open, 7-1 for no heat. Wash pump did not turn on in diagnostics cycle. Checked power to pump motor, good at 122v. Unit needs wash pump/motor. Replaced using misc truck stock. Ran diagnostics cycle in entirety to reset heater circuit. Op test good. ; used 1 WPW10591570 (Wash pump/motor) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5208WW1
Near Olmsted Township, OH 44138
David R
Job Details: 06/25/2021
"Replaced main control tested, good. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW2
Near Seven Hills, OH 44131
Corina B
Job Details: 06/25/2021
Replaced the thermistor and the moisture sensor. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44129
Corina B
Job Details: 06/25/2021
Replaced the control. Brought core back for return. Ran a calibration. Started a quick wash with sheets. Adjust to wrap the sheets or clothes around the basket. 6-8 bath towels equals a full load. Optest ok. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KSRI22FNWH00
Near North Olmsted, OH 44070
Corina B
Job Details: 06/25/2021
"CC that the unit is not making ice. Confirmed. Checked the door sensors, stays solid when shutting the door. Found the ice maker stopped mid cycle. Will need a new ice maker. ; ordrng 1 WPW10190961 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near North Olmsted, OH 44070
Corina B
Job Details: 06/25/2021
"Replaced the harness, cover, ui, control and drain pan. Brought the core back for return. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW02
Near Westlake, OH 44145
Corina B
Job Details: 06/25/2021
Replaced the drain tube. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Elyria, OH 44035
Gabriel P
Job Details: 06/25/2021
Found compressor not starting control not starting compressor ordering ; ordrng 1 W11368891 (Inverter box)
We serviced a
KENMORE DRYER
Model 110.6022251
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
"Cc that the unit takes too long to dry. U it is heating and cycling. Check vent found lint stuck in lint trap, remove and check blower wheel, cleared all out, put unit back together heard this noise and took unit apart from front , found belt almost broken, showed cust and replaced from T/S. Put all back together and advice cust to call dryer vent wizard to get vent cleared out, most likely is clogged up. Op test ok; used 1 341241 (Belt) from stock"