Service History 17 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Columbia Station, OH 44028

Gabriel P

Job Details: 05/02/2023

Unit is cooling Customer getting po error and beeping calling whirlpool to see what kind of advice they have spoke to Leon he said what could be causing the issue is the ui but cause is working cannot duplicate issue but if ui numbers are fading I would still replace ui cause is a sign of failing ; ordrng 1 W10849460 (Ui)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258DEH01

Near North Olmsted, OH 44070

Angel

Job Details: 05/02/2023

Cc that unit was cooling in freezer but not ff section. Verified temperatures and ff section was at 67* and freezer at 4*. Took apart freezer and found evaporator frosted over will need bi-metal and control board replaced. Heater was good I ohmed it out.; ordrng 1 WPW10637328 (Control board) and 1 WPW10290745 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF708EB501

Near Jefferson, OH 44047

Dan H

Job Details: 05/02/2023

"Customer complaint that unit is leaking from ice maker , no leaks or ice build up found in ice bin, ran ice maker harvest cycle, ran ice maker fill cycle, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Burton, OH 44021

Joe O

Job Details: 05/02/2023

"Cc: screeching, metal smellCustomer started unit prior when on way. Customer stated unit has an odor around 30-40 mins into cycle, and that today unit started making a screeching noise. Unit was in rinse/spin upon arrival. No abnormal odors. Could not duplicate issue. Advised customer they could try running a clean washer cycle, but no abnormal noises or smells. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chagrin Falls, OH 44022

Joe O

Job Details: 05/02/2023

Cc: not cooling properlyFound connection in heater harness will not stay seated. Needs elementElement out of stock. Office to reschedule ; ordrng 1 W11650660 (Element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Conneaut, OH 44030

Dan H

Job Details: 05/02/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 30 degrees, good frost pattern on evaporator, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac, installed new evaporator fan motor from truck stock surplus, op test good ; used 1 WP2315549 (Fan motor) from stock"

We serviced a

GE DRYER GAS

Model GTD84GCSN0WS

Near North Royalton, OH 44133

Gabriel P

Job Details: 05/02/2023

"Unit getting proper voltage but not board not responding ; ordrng 1 WE22X32178 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44120

Joe O

Job Details: 05/02/2023

Defrosted. Installed element. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

GE REFRIGERATOR

Model GNE25JSKKFSS

Near Conneaut, OH 44030

Dan H

Job Details: 05/02/2023

"Customer complaint that unit is leaking and making ice, found water filter cracked causing leak, advised customer to replace filter and monitor"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Ashtabula, OH 44004

Dan H

Job Details: 05/02/2023

"Customer complaint that strike broke off, confirmed, strike was not received, installed strike from truck stock, op test good ; used 1 W11457841 (Strike) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near North Benton, OH 44449

Corina B

Job Details: 05/02/2023

"CC that the lid would not unlock and broke the strike. Confirmed. F5e3 lid will not unlock. Replaced the lock, bezel and strike. Bezel from surplus t/s. Unit does not lock. Ran the sensor feedback lid switch, is open close. Lid lock step 1 never went to step 2. Will need a new control. ; ordrng 1 W11557935 (Control), used 1 W11559688 (Bezel) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Maple Heights, OH 44137

Bill

Job Details: 05/02/2023

"Cc unit would not finish load. Could not confirm cc, found unit to be un-level. Leveled unit, put unit in diagnostics found f8e1 code no fill slow fill, found supply lines only partly open. Opened supply lines fully, test valves tested good. Ran slow and fast spin test tested fine. Ran agitate test, tested good. Unit running as intended instructed customer on out of balance issues"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Bedford, OH 44146

David R

Job Details: 05/02/2023

"Replaced pad and FZ motor. Ran diagnostics, went over with customer all sounds are good and normal. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Streetsboro, OH 44241

Corina B

Job Details: 05/02/2023

Replaced the thermostat and control. Opt test ok. Brought core back for return

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westlake, OH 44145

Manny

Job Details: 05/02/2023

"Cc unit leaking again from the same Sid, verified and cant see any signs of leaks, ran test cycle no leaks, ran express wash and let the cycle go for 20 mins and no leaks as I was about to start writing the lbc saw a drop of water land on the cardboard under the door, checked door and dry removed door panel and dry, pull unit out and noticed calcium buildup and so water on the outside of the tub seams and looks a little separated, unit needs a tub.; ordrng 1 W11409866 (Tub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Cleveland, OH 44135

Angel

Job Details: 05/02/2023

"Customer had POP took pictures, Cc that unit stopped cooling properly and ice maker stopped making ice. Checked temperature and freezer was at 20* and ff section at 56* removed evaporator cover to verify frost pattern and fan because it was not running. Frost later was perfect found fan not running checked power and it was receiving 120vac but not running, installed new fan from truck stock opt test good fan is running as should and also cycled ice maker for customer recommended to wait couple of hours for proper cooling. ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Chagrin Falls, OH 44022

Corina B

Job Details: 05/02/2023

"CC that the unit is not making ice. Confirmed. Found the wires broken at the door. Will need a new door. ; ordrng 1 LW10839911 (Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Solon, OH 44139

Bill

Job Details: 05/02/2023

"Cc noise during spin, verified cc could hear metal to metal grinding when spinning by hand. Pulled agitator from unit, could see the failed weld on drum. Removed drum, went to pull new drum from box. Found plastic around edge to be damaged (snapped quick pick). Ordered new drum, drum out of stock office to follow up. Put old drum back in unit. Recommend to customer not to use unit.; ordrng 1 W10554251 (Inner drum)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

David R

Job Details: 05/02/2023

"Replaced control and drain pump. Found more damaged parts from water damage underneath. Motor, cap, actuator, all water damaged. Shield broken and gearcase noisy. Ordering parts needed. ; ordrng 1 W11591637 (Harness) and 1 W10821990 (Agitator) and 1 W11164183 (Gearcase) and 1 W10808317 (Belt) and 1 W11087188 (Shield), used 1 W11481722 (actuator), 1 W10721967 (PULLEY), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near Avon, OH 44011

Marie V

Job Details: 05/02/2023

"Replaced door seal, sealing all the way. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDC200XW3

Near Mayfield Heights, OH 44124

Jason N

Job Details: 05/02/2023

"Cc unit making banging noise during drying Confirmed noise from unit, worn support roller. Quoted customer repair kit for unit. Replaced belt, pulley and rollers using truck stock repair kit. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Lakewood, OH 44107

Jason N

Job Details: 05/02/2023

Swapped over all parts to the new tub. Ran test cycle. Checked for leaks. No leaks. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ02

Near Cleveland, OH 44108

Jason N

Job Details: 05/02/2023

Installed filter housing. Ran gallon of water through system to purge. Good pressure and dispense test good. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Garfield Heights, OH 44125

David R

Job Details: 05/02/2023

"Cc unit seems to not be draining completely and water still on dishes, only used about 4-5 times. There is no rinse aid in dispenser. Drain hose is good and not syphoning back, clear and draining correctly into pipes. No error codes. Running through test diagnostics. All components working. Unit is good. Advised customer to use rinse aid and extended dry per owners manual. Will give the best drying option that unit has. Good. Op Test Ok."

We serviced a

KENMORE DRYER

Model 110.6600201

Near Shaker Heights, OH 44120

Bill

Job Details: 05/02/2023

"Cc noise during operation. confirmed cc, turned unit on squalling sound for idler pulley was present. Removed front lower cover loosened belt from pulley and hand spun pulley. Pulley would not turn freely, gave customer estimate, customer to call office if they would like to continue repairs.; ordrng 1 W10837240 (Idler pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWF

Near Avon Lake, OH 44012

Marie V

Job Details: 05/02/2023

"Cc that unit is leaking from freezer. Confirmed, found evaporator drain tube clogged up. Cleared all out, tested it. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTMS00

Near Avon Lake, OH 44012

Marie V

Job Details: 05/02/2023

Replaced water valve. Tested . No leaks. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Berea, OH 44017

Angel

Job Details: 05/02/2023

Cc that he still having same issue where the door misaligns causing it mot to close properly. Got door to close again for him but did notice the slide gear mis aligns a little causing issue. Ordering slides.; ordrng 1 WPW10397636 (Left hand slide) and 1 WPW10397635 (Right hand slide)

We serviced a

HOTPOINT REFRIGERATOR

Model HSS25GFTABB

Near Berea, OH 44017

Angel

Job Details: 05/02/2023

"Cc that unit was not cooling top stuff in freezer and ff section warm and they have had where everything shuts off lights and everything. Verified temps freezer at 40* and ff section 57*. Removed some stuff from freezer section and found evaporator completely frosted over. Unit will need main board, thermistor and heater.; ordrng 1 WR55X10025 (Thermistor) and 1 WR55X10942C (Control board) and 1 WR51X10055 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, OH 44149

Angel

Job Details: 05/02/2023

"Cc that unit has not made ice since last visit. Checked temps and freezer was at 1* and ff section at 36*, so I Jumped the ice maker to get it to cycle and it started cycling when it went to call for water I could hear the valve humming but no water. Got to back of unit and found line at the valve kinked on 2 spots and fill tube frozen. Removed line and rerouted it and sealed around the fill tube better to keep from freezing. Tested ice maker again and it cycled and filled as should opt test good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFDD2412SS0A

Near Cleveland, OH 44113

Marie V

Job Details: 05/02/2023

"Cc that unit is leaking from bottom when starts. Confirmed, verify bottom seal is good and door seal as well, found spray arm broken casing wave action, will need new. Cust will install himself.; ordrng 1 5304517203 (Lower spray rm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Wickliffe, OH 44092

Joe O

Job Details: 05/02/2023

"Cc: not heatingFound no heat from unit. Temp set to high. Adjusted temp selections unit started heating. Needs temp selector switch. ; ordrng 1 W11501315 (Temp switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJWH0

Near Seven Hills, OH 44131

Marie V

Job Details: 05/02/2023

"Replaced water valve, tested unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, OH 44149

Angel

Job Details: 05/02/2023

Replaced ff section ceiling modules opt test good.

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE77US0HS01

Near Parma, OH 44134

David R

Job Details: 05/02/2023

"Cc unit indicator lights keep flashing, some burners stuck on high, not happening all the time. Switches did not have any marks or signs of the ver heating. Hard to tell Whitfield switches are acting up periodically. Ordering switches and elements. Replace all.; ordrng 2 W10275048 (LF/RF Element)s and 2 8273994 (LR/RR element)s and 1 W10799048 (Warm zone) and 2 W10437092 (LF/RF switch)s and 2 W10578768 (LR/RR switch)s and 1 W10888698 (Warm zone switch)"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WML55011HS07

Near Strongsville, OH 44136

David R

Job Details: 05/02/2023

Replaced outer case. All components good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Chagrin Falls, OH 44022

Corina B

Job Details: 05/02/2023

"Replaced the evaporator and drier, charged with nitrogen found it leaking from the steel line out of the cabinet to the filter drier. Called t/l Andy unit is non repairable."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS6A

Near Avon Lake, OH 44012

Bill

Job Details: 05/02/2023

"Cc water leaking from ice maker. Changed ice maker, and water valve, tested opt test good."

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Ashtabula, OH 44004

Dan H

Job Details: 05/02/2023

"Customer complaint of loud noise when filling, Confirmed, valve is chattering, unit needs new valve; ordrng 1 W11210463 (Valve)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Chagrin Falls, OH 44022

Corina B

Job Details: 05/02/2023

"Cust showed pop, sent pic. CC that the unit will not start. Confirmed. F7e1 tachometer missing or wrong signal, f7e6 motor open circuit. Replaced the capacitor and shifter from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF04

Near Pepper Pike, OH 44124

Corina B

Job Details: 05/02/2023

"CC that the water paddle does not shut off. Confirmed. The paddle switch is broken. Will need a new paddle. ; ordrng 1 WPW10368730 (Pads), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near North Royalton, OH 44133

Gabriel P

Job Details: 05/02/2023

"Found defective flame sensor replace from sur plus ,opt test ok is heating ; used 1 Wp338906 (Sensor) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Elyria, OH 44035

Gabriel P

Job Details: 05/02/2023

"Replace pulley,motor,harness and control board,opt test ok also call whirlpool to document that unit is on a care facility and unit is use every all day everyday"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Brooklyn, OH 44144

Bill

Job Details: 05/02/2023

"Cc noise coming from for sec. confirmed cc opened door listened to damper shutter while opening, confirmed sound with customer. Ordered damper, return scheduled for 5/5; ordrng 1 WP13012402 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Willowick, OH 44095

Jason N

Job Details: 05/02/2023

"Cc unit electrical issue when light bulb is plugged in Customer stated the unit powers off when trying to install a new light bulb. Checked voltage at bulb socket, good at 117v. Plugged in appliance bulb. Controls powered off. Unit will need control replaced. Part not showing in stock from marcone, office to contact customer with next service date.; ordrng 1 W11608694 (Control-box)"

We serviced a

MAYTAG WASHER

Model MVWC200XW2

Near Willowick, OH 44095

Jason N

Job Details: 05/02/2023

"Cc unit not spinning out, clothes wet at the end of the cycleRan diagnostics, found code f7e1 for basket speed fault. Ran auto test cycle, all functions passed. Ran spin and drain cycle using 5 wet towels. Found tub is out of balance. Checked tub suspension, found suspension is weak. Unit will need tub suspension replaced. Customer declined repair at this time.; ordrng 1 W10780048 (Suspension)"

We serviced a

MAYTAG WASHER

Model MVWB450WQ2

Near Mentor, OH 44060

Jason N

Job Details: 05/02/2023

"Cc unit leaking underneath. Ran multiple test cycles, found water is dripping from bleach cup/dispenser when flushing. Dispenser is cracked and will need replaced. Customer declined repair at this time, ; ordrng 1 WPW10187307 (Dispenser) and 1 WP8563876 (Bezel)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 05/02/2023

Cc unit door will not stay latchedConfirmed door latch not working. Latch assembly is locked in the open position. Unit will need latch assembly service kit. ; ordrng 1 5304525218 (Latch assembly)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Mentor, OH 44060

Jason N

Job Details: 05/02/2023

Installed customer supplied door. Ran functionality tests. All functions passed. Advised customer to allow 24 hrs for unit to resume ice production. Op test good.

We serviced a

KENMORE WASHER

Model 11025842400

Near Euclid, OH 44117

Manny

Job Details: 05/02/2023

"Cc unit leaking from underneath, verified complaint and set unit to rinse, as soon as unit got a bit of water noticed water coming from underneath, took cabinet off and drain pump its cracked and gear case leaking oil. Unit needs gearcase and drain pump.; ordrng 1 WP3363394 (drain pump) and 1 3360629 (gear case), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW

Near Cleveland, OH 44110

Manny

Job Details: 05/02/2023

"Cc unit not cooling both sections, verified and unit is warm, checked temperature 39 in fz and 52 in ff, found evap cover in frost, set unit to force defrost and no heat, steamed and found heater disconnected, reconnected heater and ran force defrost and heater kicked on. Opt test ok"

We serviced a

KITCHENAID DBL WALL OVEN

Model kode507ess20

Near Cleveland Heights, OH 44106

Manny

Job Details: 05/02/2023

"Cc that door gasket coming off the top oven verified and gasket clips are damaged, replaced gasket with the pre id, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Shaker Heights, OH 44122

Corina B

Job Details: 05/02/2023

CC that the freezer handle is loose. Confirmed. Tightened the handle. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Elyria, OH 44035

Gabriel P

Job Details: 05/01/2023

"Unit working as design advise customer to hold start till all lights up then release button,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Lakewood, OH 44107

Manny

Job Details: 05/01/2023

"Cc unit not heating, verified and flash burned on harness, unit needs control, main harness and right harness ; ordrng 1 W11548749 (Control) and 1 W11529071 (Main harness) and 1 W11134845 (harns-wire)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near LaGrange, OH 44050

Marie V

Job Details: 05/01/2023

"Cc that unit was showing error code. Ran diag found error code F7E6 , f7e1. Replaced capacitor, shifter and control , ran dlms calibration, factory calibration and auto test. All works good except unit stared squeaking at the end of cycle.. Noise comes from gearcase. Unit will need new gearcase, belt and agitator. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11550891 (Agitator)"

We serviced a

JENN-AIR COOKTOP GAS

Model JGD3536GB00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 05/01/2023

CC that the front left burner is not lighting. Confirmed. Replace the head. The igniter is sticking higher up. The cooktop is a snug fit in the countertop. Will need a 2 nd tech. Will need caps and orfice; ordrng 1 W10826754 (Orfice) and 1 W11379294 (Caps)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Mayfield Heights, OH 44124

Joe O

Job Details: 05/01/2023

Installed door. Customer showed damaged shelve. Needs shelfCustomer to install; ordrng 1 WPW10355264 (bin-cntlvr)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Windsor, OH 44099

Brian M

Job Details: 05/01/2023

Installed led ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVWB850yw0

Near Solon, OH 44139

Corina B

Job Details: 05/01/2023

"CC that the unit is making a loud noise and will not finish spinning the clothes out, give a UL. Started a rinse and spin washer was filling and gave a LF. checked the pressure hose, clear. Took pic of error code. omed out the water valves, in range. Will need a main control. Part is nla. ; ordrng 1 W10394229 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near University Heights, OH 44118

Manny

Job Details: 05/01/2023

"Replaced pressure switch, ran test op test ok"

We serviced a

GE REFRIGERATOR

Model GNE27JYMNFS

Near Atwater, OH 44201

Brian M

Job Details: 05/01/2023

Cc unit not cooling properly Found fridge not to temp Blend door not opening properly and in diagnostics Evap fan motor not running at proper speeds ; ordrng 1 WR60X27396 (damper asm) and 1 WR49X40248 (Fan kit) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rootstown, OH 44272

Brian M

Job Details: 05/01/2023

Cc unit not advancing Found unit to have drain hose on floor Advised on placement. Ran auto test after moving drain hose to proper location OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Ravenna, OH 44266

Brian M

Job Details: 05/01/2023

Cc of noises Unit is running functions properlyAdvised customer to visit this page for reference https://www.whirlpool.com/blog/kitchen/why-is-my-refrigerator-making-noise.htmlOP Test Ok

We serviced a

MAYTAG DRYER

Model MGD5430MW1

Near Avon, OH 44011

Angel

Job Details: 05/01/2023

Cc that unit wouldnt start. Verified and unit starts but had explained to her how get it started unit working as designed did have to order a handle because the delivery guys damaged it and it falls off customer stated she will install it herself.; ordrng 1 W10861225 (Handle)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, OH 44052

Gabriel P

Job Details: 05/01/2023

"Replace control board and pump,opt test ok"

We serviced a

MAYTAG DRYER

Model MCE8000AYW

Near Westlake, OH 44145

Marie V

Job Details: 05/01/2023

"Replaced belt and pulley, oiled rollers and tested unit. Showed cust. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608EBS01

Near Highland Heights, OH 44143

Jason N

Job Details: 05/01/2023

Defrosted evaporator. Installed bimetal. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good.

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Novelty, OH 44072

Joe O

Job Details: 05/01/2023

Installed controls and ui. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Parma, OH 44134

Manny

Job Details: 05/01/2023

"Cc unit is squeaking like crazy, verified and unit squeaking, took apart and pulley and rollers squeaking, unit needs repair kit, customer will not proceed with the repair.; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Bill

Job Details: 05/01/2023

"Cc, unit would shut down and flash error codes. Confirmed cc, placed unit into diagnostic mod, found error code f8e1 no water. Could not test further, do to unable to pull unit from spot, spoke with Adam on advise, was informed to let customer know that they need installers to come and remove unit, so we can service properly. Informed customer to call the office when unit is pulled..; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Brecksville, OH 44141

Corina B

Job Details: 05/01/2023

Replaced the freezer led light. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Broadview Heights, OH 44147

David R

Job Details: 05/01/2023

Replaced FZ and R FF gaskets. Good. Op Test Ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Warrensville Heights, OH 44128

Joe O

Job Details: 05/01/2023

Found customer has bowls open end down near door. Advised of wave effects. Advised on loading. Found lower door seal slightly warped. Replaced lower door seal. Ran test cycle. Op test ok

We serviced a

SAMSUNG DRYER

Model DV42H5200EFA3

Near Avon Lake, OH 44012

Angel

Job Details: 05/01/2023

"Cc that unit is not heating. Confirmed ran unit no heat, checked power good. Took apart unit checked heater and it was open will need heating assembly..; ordrng 1 DC97-14486A (Heating assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Cleveland, OH 44110

Jason N

Job Details: 05/01/2023

"Cc unit not cooling properly in ff sectionFound both sections cool, but no product in either section. Unit is in defrost mode at this time. Ran diagnostics test mode. Compressor, fans running and thermistors reading properly. Unable to find an issue with unit at this time. Advised customer to stock unit and monitor."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Columbia Station, OH 44028

Manny

Job Details: 05/01/2023

"Replaced control, socket and bulb, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Seven Hills, OH 44131

David R

Job Details: 05/01/2023

Used icemaker assy off t/s. Needed sensor from harness. Replaced sensor. Advised customer to adjust temp as needed. Op Test Ok.; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Avon Lake, OH 44012

Angel

Job Details: 05/01/2023

Cc that unit is making a swishing noise. Verified by running a power wash cycle and the sound he is hearing is just the water hitting the door every time the spray arm spins explained to customer that the sound is normal unit is working a designed cant do anything about the water splashing on door opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Solon, OH 44139

Brian M

Job Details: 05/01/2023

Cc you have to push door open to remove deli drawers This is a normal design and unit is functioning properly

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Amherst, OH 44001

Gabriel P

Job Details: 05/01/2023

Found 120 going to control and 5 vdc going to console but unit not responding ordering fascia ; ordrng 1 W11478525 (Control)

We serviced a

KITCHENAID BUILT-IN M/W

Model KMBD104GSS01

Near Oberlin, OH 44074

Gabriel P

Job Details: 05/01/2023

Replace piston gear tracks and switches all 4 still opening call whirlpool he had me check everything found plastic piece need to be re adjust it and unit started working opt test ok

We serviced a

GE DRYER

Model GTDP180ED0WW

Near East Cleveland, OH 44112

Jason N

Job Details: 05/01/2023

Installed drive belt. Ran dryer op test. Good tumble and heat. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Bay Village, OH 44140

Marie V

Job Details: 05/01/2023

"Replaced gearcase, cam, belt and shifter. Ran calibration. And auto test. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneva, OH 44041

Dan H

Job Details: 05/01/2023

"Installed new hub, op test good"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near University Heights, OH 44118

Joe O

Job Details: 05/01/2023

Replaced control. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near North Royalton, OH 44133

Bill

Job Details: 05/01/2023

"Cc odd noise coming from for section. Confirmed cc, opened ff door sound from damper kicked on. Confirmed sound with customer, pulled cover of damper. Triggered tamper, to double verify sound. Ordered new damper, rescheduled for 5/5; ordrng 1 W11236851 (Damper)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Madison, OH 44057

Dan H

Job Details: 05/01/2023

"Customer complaint that filter housing broke and doors are uneven, confirmed, unit needs new filter housing, leveled doors; ordrng 1 WPW10394053 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Geneva, OH 44041

Dan H

Job Details: 05/01/2023

"Customer complaint that unit is freezing evaporator and turning off on its own, confirmed, unit needs new control and user interface ; ordrng 1 W11043763 (Cntrl) and 1 W11542754 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/01/2023

Installed wash motor/pump and spray arms. Ran auto test cycle. Good spray pressure. Op test good.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Parma Heights, OH 44130

David R

Job Details: 05/01/2023

"Replaced regulator. Turned gas back on, let sit. No gas smell, good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Cleveland, OH 44106

Corina B

Job Details: 05/01/2023

"CC that the unit does not defining a cycle. Confirmed. Ran diag F7e1 basket speed fault, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Ran a manual spin cycle. The bearings are worn, the shifter eye is not reading the speed of the basket. Will need gearcase and shifter. Cust does not want to repair; ordrng 1 W11454372 (Gearcase) and 1 Wpw10006355 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Bay Village, OH 44140

Angel

Job Details: 05/01/2023

"Cc that unit was not spinning. Ran a tested cycle and I found that agitator was stripped causing unit not to wash and found gearcase leaking oil unit will need gearcase and impeller.; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Impeller), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/01/2023

"Cc unit not starting Found unit giving door not closed error From experience this is a communication error from control and ui Needs control and ui replacement ; ordrng 1 WD21X24901 (Control) and 1 WD21X31902 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SFYM01

Near Solon, OH 44139

Brian M

Job Details: 05/01/2023

"Cc no ice Found icemaker jammed Cleared ice, unit will not rotate Has power Needs icemaker ; ordrng 1 W11510803 (Icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near North Ridgeville, OH 44039

Manny

Job Details: 05/01/2023

"Cc that burners are out of place, verified and burners are all shifted under the cooktop, unit has lots of physical damage and frame is bend also, unit needs cooktop, pan brackets , end caps, door trim and cabinet is bent but cabinet is not serviceable part Adjusted the burners opt test ok; ordrng 1 W11156895 (cooktop) and 1 W11244088 (pan) and 2 WPW10162245 (panel-side)s and 1 WP8523177 (trim-door) and 2 W11219664 (endcap-pnl)s and 1 WP8272473 (cover-rear)"

We serviced a

WHIRLPOOL WASHER

Model WTW6200VW0

Near Olmsted Falls, OH 44138

Bill

Job Details: 05/01/2023

"Cc sounds like a jet when spinning, confirmed cc spun inner tub could here noise. Gave customer estimate for hub replacement.; ordrng 1 W10820039 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSJ

Near Moreland Hills, OH 44022

Brian M

Job Details: 05/01/2023

Cc of ice build up again Found defrost pan full and not draining againSteamed out pan Added a defrost heater probe ( wire hanger ) to pan Advised to watch

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRB00

Near Parma Heights, OH 44130

David R

Job Details: 05/01/2023

"Replaced harness, steamed all Frost from evap. Tested heater, fan, damper. All good. Op Test Ok."

We serviced a

ELECTROLUX MICROWAVE

Model EI30BM60MSB

Near Beachwood, OH 44122

Corina B

Job Details: 05/01/2023

"Replaced the switches, lever and holder. Tested several times. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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