We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Parma, OH 44130
David R
Job Details: 01/16/2024
"Cc UL code. Almost 14 year old unit. Making noise, leaking from bearing, bouncing tub. Will need shaft and tub assembly, sensor, suspension and hub; ordrng 1 WPW10178988 (Sensors) and 1 W10820039 (Hub) and 1 W10381077 (Tub/shaft basket assembly) and 1 W10440786 (Suspension rods), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Middleburg Heights, OH 44130
David R
Job Details: 01/16/2024
"Replaced gasket and drain pump. Tested. Good, Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Brook Park, OH 44142
David R
Job Details: 01/16/2024
Cc front burner not always working. Orfice electrode is cracked and sparking on the side instead of the top. Ordering assembly and electrode. ; ordrng 1 W11590059 (Orfice holder assembly) and 1 W10827923 (Electrode)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Avon, OH 44011
David R
Job Details: 01/16/2024
Replaced damper control. Tested. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 01/16/2024
Cc that unit is not cooling. Looked at unit and found that they had the cooling off so I turned on the cooling and made sure it started cooling and it was and recommended to wait 24hrs and to leave a bottle of water in freezer and once it freezes they can fill up freezer with food again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Ridgeville, OH 44039
David R
Job Details: 01/16/2024
Replaced cover and wheel. Customer missing other cover for shelf. Ordering and customer can put in themselves. No return needed; ordrng 2 WPW10463650 (Cover)s
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44102
Marie V
Job Details: 01/16/2024
"Cc that unit locked the door and wont work. Confirmed plugged in unit, drain pump kicks in. Ran diag error code f0e7 and f9e1 long drain. No water on tub, unit will need new control, drain pump and latch. ; ordrng 1 W11557935 (Control) and 1 W11700916 (Latch) and 1 W11399437 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Brooklyn, OH 44144
Marie V
Job Details: 01/16/2024
"Replaced control board, ran calibration. Tested unit. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Brook Park, OH 44142
Marie V
Job Details: 01/16/2024
"Cc that unit is not working and beeping. Confirmed, found sensor with water, dripping from water Connect to water valve. Adjusted and tested unit. No leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/16/2024
"Cc that used unit once and stopped draining. Confirmed found plug on disposal. Removed, tested unit. Working properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Ravenna, OH 44266
Corina B
Job Details: 01/16/2024
Replaced the switch. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Kent, OH 44240
Corina B
Job Details: 01/16/2024
CC that the unit is not working. Confirmed. Found the knock out in the garbage disposal. The drain hose on backwards. Reinstalled the drain hose and knocked the tab out in the garbage disposal. The junction box to the dishwasher is missing the cover and no kick plate. The brackets to keep the dishwasher secure are not installed. Tested several times.opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Kent, OH 44240
Corina B
Job Details: 01/16/2024
CC that the unit has a fault code a f5. Confirmed. Replaced the lid lock from t/s. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W10810403 (LID LATCH) from stock
We serviced a
GE RANGE
Model Pgb918dem1bb
Near Streetsboro, OH 44241
Corina B
Job Details: 01/16/2024
Replaced the igniter from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Aurora, OH 44202
Corina B
Job Details: 01/16/2024
Replaced the control. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS20
Near Aurora, OH 44202
Corina B
Job Details: 01/16/2024
Replaced the ui harness and control. Turned the power on after each part installed to reboot. Tested. Advised Cust to connect to the whirlpool site with wifi. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Aurora, OH 44202
Corina B
Job Details: 01/16/2024
Replaced the pan cover. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Chagrin Falls, OH 44023
Bill
Job Details: 01/16/2024
"Cc not draining, confirmed cc. Unclogged drain hose, opt test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chagrin Falls, OH 44022
Bill
Job Details: 01/16/2024
"Cc unit will not start, confirmed cc. Tried to put unit into diagnostics mode, unit would enter then become unresponsive. Unit will need a control and Ui. Gave customer estimate. Customer chose not to continue repairs at this time.; ordrng 1 W11112656 (Ui) and 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Bill
Job Details: 01/16/2024
"Cc somethings not right. Confirmed cc, found error code f8e2 fill valve. Tested ohms from p6-1 and 3 found circuit open, disconnected wires from valve. Tested continuity in wire harness. Harness had continuity. Ordered fill valve, follow up scheduled for 1/19; ordrng 1 W11434044 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDT665SFN2DS
Near Lyndhurst, OH 44124
Bill
Job Details: 01/16/2024
"Changed pump and sump housing, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Cleveland, OH 44109
Bill
Job Details: 01/16/2024
"Cc noise, confirmed cc. Compressor is knocking during operation. Checked for loose bolts, could not find any. Knocking is coming from internal, ordered new compressor and filter. Follow up scheduled for 1/19.; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Filter)"
We serviced a
GE REFRIGERATOR
Model PSB48YSNESS
Near Lorain, OH 44052
Angel
Job Details: 01/16/2024
"Cc that ff section is not cooling properly and freezer the ice cream seems king of soft. Took temps and ff section was around 50* and freezer at 28*. Got to evaporator and found fan completely frozen, evaporator on this unit is on the ceiling so you have to disassemble everything to get to it cleared fan and could not get to the evaporator completely because I couldnt pull on the foam because it was frozen. Unit will need fan and thermistor. ; ordrng 1 WR60X10185 (Fan) and 1 WR60X41627 (Fan blade) and 1 WR55X10025 (Temp sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JGRP548WP00
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/16/2024
CC that the right door does not shut. Confirmed. Found the left side of the door screw is loose. Tightened the screws. Tested oven to 350*. Opt test ok.
We serviced a
MAYTAG WASHER
Model MAV6548AWW
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/16/2024
"CC that there is a noise when agitating. Confirmed. When agitating noise rattling. Not spinning. Checked the pulley and belt. the Gearcase are stripped. Will need a Gearcase. Part is nla; ordrng 1 21001536 (Gearcase) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Garfield Heights, OH 44125
Bill
Job Details: 01/16/2024
"Cc not drying, confirmed cc. Found rag stuff in ventilation duct, removed rag. Tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QKX00
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/16/2024
"Installed ice maker. Ran manual test cycle. Ice maker indexed, filled mold with water and stopped for freeze. Op test good."
We serviced a
WHIRLPOOL WASHER
Model LLR9245BQ1
Near University Heights, OH 44118
Jason N
Job Details: 01/16/2024
"Cc unit not spinningRan spin test, found basket is not moving, unit is draining. Checked under unit, found motor coupling broken in several pieces. Replaced motor coupling using misc truck stock part. Ran wash test then switched to spin. Unit spun out and drained properly. Op test good. ; used 1 285753A (Coupling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB00
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/16/2024
"Cc unit does not make ice when filter is installed Customer stated unit has never made ice since purchased with a water filter installed. Unit is making ice without filter at this time. Installed customer filter. Ran dispense test and ice maker cycle test. Dispense test good, and ice maker indexed and filled mold with water. Not finding any issues at this time with ice maker function with water filter installed. Advised customer to monitor ice production."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/16/2024
Installed bake element. Ran bake test to 350 degrees. Good preheat. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR9FHTXVL00
Near Beachwood, OH 44122
Joe O
Job Details: 01/16/2024
Cc: not coolingFound temps in freezer at 36 and ff at 48. Found dye on evaporator. Needs compressor and evaporatorFound evap assembly shows discontinuedOffice to research ; ordrng 1 W10309988 (compressor) and 1 2254250 (evaporator assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Beachwood, OH 44122
Joe O
Job Details: 01/16/2024
Installed gasket and water valve. Tested op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near South Euclid, OH 44121
Joe O
Job Details: 01/16/2024
"Cc: not advancing in cycleFound error code f8e1(long fill). Ran manual fill. Found unit has good pressure on hot and cold side. Ran normal cycle. Unit filling and washing. Ran auto test and calibration. Advised customer will need control if unit has more issues. Found unit screeching during spin. Checked under unit. Found books hitting pulley cover. Advised customer of debris under unit.Built estimate for control.; ordrng 1 W11170317 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near South Euclid, OH 44121
Joe O
Job Details: 01/16/2024
Installed control. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Highland Heights, OH 44143
Joe O
Job Details: 01/16/2024
Installed gasket. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Highland Heights, OH 44143
Joe O
Job Details: 01/16/2024
"Cc: not cooling properly, potential bad gasketFound temps in ff section at 50 degrees, freezer at 35 degrees. Found both evap fans running. Found freezer door will not close properly. Coils have good frost in freezer. Found inverter error(3 flashes-inverter failure). Found freezer door bolts loose. Needs inverter; ordrng 1 W10629033 (inverter box), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model Mer8700ds1
Near Montville, OH 44064
Dan H
Job Details: 01/16/2024
"Installed new bake element, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Euclid, OH 44132
Dan H
Job Details: 01/16/2024
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.48oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Euclid, OH 44132
Dan H
Job Details: 01/16/2024
"Installed new freezer section door gasket, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 01/16/2024
"Customer complaint of loud noise, plugged unit in, evaporator fan is running, compressor and condenser fan are running, cycled air damper, No unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID RANGE
Model KFGG500EWH7
Near Mentor, OH 44060
Dan H
Job Details: 01/16/2024
"Customer complaint that oven light will not turn off and oven is not working, confirmed light will not shut off, started bake for 350 degrees, bake burner lit for 30 seconds and shut off, Found door switch broken causing unit to think the door is open, unit needs new door switch ; ordrng 1 W11620712 (Switch)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Painesville, OH 44077
Dan H
Job Details: 01/16/2024
"Customer complaint that unit is not spinning and making grinding noise, ran diagnostics found f7e5(shifter fault) and f7e6(motor fault) error codes, ran manual test cycle for heavy agitate and high speed spin, unit is grinding pulley, found capacitor leaking, shifter is making grinding noise also, unit needs new cam kit, belt, shifter and capacitor , installed new capacitor, shifter, cam kit, and belt, op test good ; used 1 W11395618 (CAPACITOR), 1 WPW10006384 (BELT), 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
GE DRYER
Model GTD65EBPL0DG
Near Madison, OH 44057
Dan H
Job Details: 01/16/2024
"Installed new control, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Shaker Heights, OH 44118
Jason N
Job Details: 01/16/2024
Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140psi of nitrogen. No leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 54g of r600a. Good heat on discharge line. Unit starting to cool. Advised customer to allow unit to cool for up to 24 hrs before restocking. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Willowick, OH 44095
Joe O
Job Details: 01/15/2024
Cc: rack adjuster brokenReplaced adjuster. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Elyria, OH 44035
David R
Job Details: 01/15/2024
"Replaced wash motor and sensor. Ran through entire diagnostics. Tested. Heater came on at end of test mode. Good. Tested again, wash motor not turning and control turning on heater and drain pump at same time. Ordering control and harness; ordrng 1 W11637583 (Control) and 1 W11697178 (Harness) and 1 W11613480 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Willowick, OH 44095
Joe O
Job Details: 01/15/2024
Installed evap fan motor and blade. Advised customer to allow 24 hrs for cooling. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Jason N
Job Details: 01/15/2024
"Installed main control. Ran test cycle, all functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chardon, OH 44024
Jason N
Job Details: 01/15/2024
"Cc unit grinding noise from pumpRan wash cycle, found noise in question is the drain pump. Drain pump noise is not excessive, standard noise level. No issues found with unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Highland Heights, OH 44143
Jason N
Job Details: 01/15/2024
"Cc ice maker not working, now water dispense has stopped working Ran ice maker diagnostics, reading e0, no codes. Ran test 57, ice maker harvested ice. Water dispense does not work, valve is not being powered on. Ran manual water dispense test 46, water valve actuated and dispensed water. Seems to be an electronic issue. Powered cycled unit, unit is not booting properly, no functionality. Disconnected pantry UI and cycled, no good same result. Ran low vdc functions, fans, damper, compressor. All working. Exited from diagnostics, unit reset and functions are now working. Water dispense and ice maker working. Unable to determine fault at this time since functions have now been inadvertently restored. Advised customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/15/2024
"Cc unit off balance loads/vibration Unit is level. Ran test cycle. All functions passed. Ran heavy clothing load through wash and then switched to spin and drain. Minimal vibration typical for model, no noise or offbalance movement. No issues found with unit. Advised customer to ensure load is distributed evenly in tub when unit is in spin cycle, if offbalance situations occur, pause unit and redistribute load."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Sheffield, OH 44054
Marie V
Job Details: 01/15/2024
"Cc that unit is making a noise when it starts. Confirmed, replaced shifter from t/s. But unit will need new cam as well. Did not have any on my truck, tech AT provided cam from his T/S. Tested unit. Working properly. Op test ok; ordrng 1 W11481722 (Shifter) and 1 W10721967 (Cam)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFC022EVBL5
Near Lorain, OH 44053
Marie V
Job Details: 01/15/2024
Replaced damper motor. Tested it. Showed cust. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/15/2024
"Cc that unit does not starts. Confirmed unit not starting lights on panel are not working. Took panel off inspected all connections good. Ordering parts needed, office will contact once they have eta on the part; ordrng 1 W11670519 (Latch) and 1 W11675701 (Hmi) and 1 W11626074 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Berea, OH 44017
Marie V
Job Details: 01/15/2024
"Cc that unit is getting frosted over , now is all clear she had unit off for a while and got connected again, unit had no frost when arrived unit freezer door was open , leveled unit, when closed fresh food section door top opened, used petroleum jelly on both gaskets to keep them close. Advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Brook Park, OH 44142
Marie V
Job Details: 01/15/2024
Cc that burners are clicking even when not in use and one of them is making a noise while in use. Confirmed both. Unit will need new wiring harness and new gas valves for 2 burners. FR and LR. Office will contact once they have eta on the part; ordrng 1 W11590293 (Orifice LR) and 1 W11700316 (Orifice rf) and 1 W11620420 (Gas valve rf) and 1 W11620109 (Gas valve lr) and 1 W11620480 (Harness wire)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS10
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/15/2024
"Cc that when Boiler water or cooking the smell os food is all over the home no air is going out. Tested fan working properly, fan was switched, walked outside and microwave vent is open. Called whirlpool tech line spoke to Derek, unit is working properly, fan as well unit only has 2 fan settings, not too strong. Explained cust. Unit working properly. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44135
Marie V
Job Details: 01/15/2024
" Checked unit, no gas leaks. Preheated good to 350g. Explain cust first few seconds will smell a little gas is ok. Not a lot. All working properly at this point. Op test ok"
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Avon, OH 44011
Marie V
Job Details: 01/15/2024
"Theres ice on ice maker but never used, is about half way. Replaced water valve and motor, water coming in 43*. Ran diag change ice sheet from 4 to 6. Advise customer to monitor, op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Madison, OH 44057
Dan H
Job Details: 01/15/2024
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Dan H
Job Details: 01/15/2024
"Installed new gearcase, pulley, belt, and shield, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Elyria, OH 44035
David R
Job Details: 01/15/2024
"Replaced both cold and hot water valve. Had to clean dispenser housing, had a lot of build up causing no water to come through. Fabric softener was already filled in dispenser. Let unit run through a Quick Wash. Per owners manual softener is always dispensed in the last rinse, even if Extra Rinse is selected after all the washing/rinse was done, checked dispenser and softener gone. Good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44130
David R
Job Details: 01/15/2024
"Cc unit was good for 2-3 cycles and then noticed water on floor. Checked what I did last time, drain pump is good. Filled unit up, no leaks. Drained. Water coming up from customers stand alone pipe. Customer will need a plumber out. Unit itself is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma Heights, OH 44130
David R
Job Details: 01/15/2024
"Replaced controls harness, cap, actuator. Tested. All components working good. Advised customer of zip tie drain hose to not bounce around. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
David R
Job Details: 01/15/2024
Cc had questions about noises. Ran unit with towels in to test. All normal sounds. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near North Royalton, OH 44133
David R
Job Details: 01/15/2024
"Cc unit will show on display, power going off and coming right back on, like a power failure. As of now everything is working correctly. Nothing powering off. Outlet test good. All components working. replacing both controls again along with power cord harness. Calling whirlpool, techline suggested main control issue, incoming power issue from outlet or could be an indication that FZ evap could be going bad. Ordering evap fan, controls and harness. ; ordrng 1 W11666013 (Main power harness cord) and 1 W11548534 (Main Control) and 1 W11642015 (UI) and 1 W11661931 (Evap fan)"
We serviced a
MAYTAG DRYER
Model MED5630MBK0
Near Strongsville, OH 44136
David R
Job Details: 01/15/2024
"Replaced control, fuse, door switch, needed terminal block from t/s because of wires. Tested. Heated and cycling. Good. Op Test Ok. ; used 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/15/2024
"Replaced drive assembly, agitator, latch. Went through diagnostics, good. All components working. No sounds. Good. Op Test Ok."
We serviced a
WHIRLPOOL STACK W/D
Model WGD5605MW0
Near Brecksville, OH 44141
Bill
Job Details: 01/15/2024
"Cc noise during operation, confirmed cc via video. Ordered blower wheel, follow up scheduled for 1/18; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Euclid, OH 44143
Joe O
Job Details: 01/15/2024
Cc: door not closingFound unit not leveled. Leveled unit. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE04
Near Euclid, OH 44132
Jason N
Job Details: 01/15/2024
"Cc unit freezing food in ff section Found frozen product in refrigerator section. Checked frost pattern on evaporator, found ice ball on cap tube, coils are bare. Unit has a refrigerant leak, will need sealed system repair. Quoted customer repair cost. Customer declined at this time, estimate only. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Westlake, OH 44145
Angel
Job Details: 01/15/2024
Cc that unit was turning off sometimes during the cycle and now it turned off and wont turn on at all. Verified power and found that its missing power from L1 so unit has from L1 to L2 103vac but from neutral to L1 has nothing customer will need and electrician to check outlet.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near North Olmsted, OH 44070
Angel
Job Details: 01/15/2024
Cc that when cycle is do e it will not beep to indicate it is done. Tested button but no sound. So I put unit in a normal cycle to see if when it stops it would beep and it didnt ordering control board and ui board.; ordrng 1 W11627521 (Ui board) and 1 W11591402 (Control board)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
Angel
Job Details: 01/15/2024
Cc that unit is not getting hot water because at the end of cycle the clothes are cold and sometimes it wont spin out clothes. Explained to customer clothes at the end of cycle will be wet because the rinse uses cold water not hot water so that normal and made sure in diagnostics hot water was coming into unit and it was. For the spin unit is fine even looked underneath and everything was perfect. Unit just had an off balance load and explained to customer what to do if it happens again opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/15/2024
Replaced the harness. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model PYE4557AYW
Near Burton, OH 44021
Corina B
Job Details: 01/15/2024
"CC that the unit does not turn on. Confirmed. The drum does not turn. Found the motor is seized. Will need a motor, blower wheel and pulley. ; ordrng 1 W10410996 (Motor) and 1 W11497304 (Wheel) and 1 WP31001344 (Pulley)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Kent, OH 44240
Corina B
Job Details: 01/15/2024
CC that the unit is not working. Confirmed. F4-3 motor not running f7e1 no heat. 0 volts at the control to the pump and motor.Will need a control and motor. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control)
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Solon, OH 44139
Corina B
Job Details: 01/15/2024
CC that there is a fault f9e0. Ran diag F9e0 miswired f2e1 stuck key. Will need a control. ; ordrng 1 W11100515 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Solon, OH 44139
Corina B
Job Details: 01/15/2024
Replaced the damper. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Royalton, OH 44133
Bill
Job Details: 01/15/2024
"Cc damage to door, confirmed cc. Changed door, opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/15/2024
"Cc unit not completing cycle, usually when washing towels. Ran diagnostics, found codes f0e3 for overload and f7e6 for motor fault. Ran test cycle, found is not shifting into agitation. Checked under unit, found shift actuator switch arm disconnected internally. Unit will need shift actuator replaced. Replaced shift actuator using truck stock part. Reran test cycle, all functions passed. Op test good.; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/15/2024
"Installed dispense motor. Ran ice dispense test, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW4
Near Cleveland, OH 44105
Jason N
Job Details: 01/15/2024
"Cc unit not draining Found unit displaying f9e1 for drain problem, water remains in tub. Checked under unit, found wires broken to drain pump. Repaired wiring. Unit drained out completely. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Seven Hills, OH 44131
Bill
Job Details: 01/15/2024
"Cc temp concerns, could not confirm any malfunction. Place oven prob in unit and preheated to 350. Monitored rise in temp to 350, continued to monitor while unit cycled. Unit would cycle off at 365, then cycle on at 335. Unit is operating as intended."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lyndhurst, OH 44124
Bill
Job Details: 01/15/2024
"Changed sump and wiring harness, opt test good."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mayfield Heights, OH 44124
Bill
Job Details: 01/15/2024
"Cc unit making a lot of noise, confirmed cc. Replaced and oiled new rollers and pulley from truck stock. Opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Beachwood, OH 44122
Bill
Job Details: 01/15/2024
Cc liquid running down inside of glass. Confirmed cc. Removed oven door disassembled and cleaned glass. Customer satisfied.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Beachwood, OH 44122
Bill
Job Details: 01/15/2024
"Cc gasket ripping, confirmed cc. Changed and shaped gasket, opt test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Avon Lake, OH 44012
Angel
Job Details: 01/15/2024
"Replaced switches tested and wouldnt come on found that the fuse was open probably from checking switches had to use one from truck stock tested unit opt test good.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lorain, OH 44052
Angel
Job Details: 01/15/2024
"Cc that unit will stay sensing or wont unlock door and would have to reset it for it to start working. Ran diagnostics and found F7E8 over temp motor detected by control board. Looked underneath and everything looked good but did notice slider plastic weld were broken off on some so I replaced slider but will be ordering clutch, control board and stator since code has to do with those specific parts. ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11621180 (Control board), used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lorain, OH 44053
Angel
Job Details: 01/15/2024
Cc that they had an f2E2 pop up once but it hasnt done it anymore. Verified in Diagnostics and found F0E3 overload and F2E2 ui not communicating. Took off ui and verified the connections and looked good. So I ran a calibration and let customer know if it happens again they will need ui replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Lorain, OH 44053
Angel
Job Details: 01/15/2024
"Cc that dispenser is leaking. Confirmed, replaced dispenser made sure it wouldnt leak opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Lorain, OH 44053
Angel
Job Details: 01/15/2024
Replaced drawer and shelf had customer test it out to make sure they were happy with it opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Euclid, OH 44132
Jason N
Job Details: 01/15/2024
"Cc unit not startingChecked all thermals, found thermal fuse open. Replaced using truck stock part. Ran dryer op test, op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Madison, OH 44057
Jason N
Job Details: 01/15/2024
"Did not replace inlet valve, replaced on last visit. Customer stated they ran the unit during the afternoon, by the evening the unit had started faulting into f8e4. Found water again in drip tray. Replaced steel braided water line using misc truck stock based on theory water line may be dripping during filling of unit when line is getting heated by the hot water. Ensured no leaks after. Ran test cycle, all functions passed."
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Painesville, OH 44077
Joe O
Job Details: 01/15/2024
Installed bake element. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Chardon, OH 44024
Dan H
Job Details: 01/15/2024
"Customer complaint that valve broke, confirmed , installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Chardon, OH 44024
Dan H
Job Details: 01/15/2024
"Installed new hinges, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 01/15/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 48 degrees, evaporator fan is running, compressor and condenser fan are running, found unit leaking from lokring fitting, cut out and replaced, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 2.4oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890102 (Lokring) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Madison, OH 44057
Dan H
Job Details: 01/15/2024
"Customer complaint of standing water after cycle, confirmed, drain pump is not working, drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair ; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"