We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lakewood, OH 44107
Angel
Job Details: 11/03/2022
When I arrived at home I first tested the original compressor first with the tester and the compressor was just humming and pulling about 9amps tested the new one before installing and it started right up and it was pulling 1.3amps. So I recovered refrigerant installed compressor and drier filter got unit into a 30 vacuum waited about ten minutes to make sure it held a vacuum and it did than recharged unit with 5.3oz of R134a explained to customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 11/03/2022
"Installed new door skin, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Joe O
Job Details: 11/03/2022
"Recovered refrigerant, installed oppressor and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 6.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chardon, OH 44024
Dan H
Job Details: 11/03/2022
"Installed new inner door and lower seal, op test good"
We serviced a
MAYTAG WASHER
Model MHWZ400TQ00
Near Shaker Heights, OH 44120
Manny
Job Details: 11/03/2022
"Replaced drain pump, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB1
Near Kent, OH 44240
Jason N
Job Details: 11/03/2022
"Cc unit will not start a cycle unless you turn off breaker first. Ran diagnostics, found code 5-2 for door stuck closed. Tested door latch contacts, found reading closed if latched or unlatched. Per tech sheet, unit will not start a consecutive cycle unless the door is opened between cycles, this is why customer must reset unit before she is able to start another cycle. Unit needs door latch. ; ordrng 1 W10619006 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near South Euclid, OH 44121
Joe O
Job Details: 11/03/2022
Installed door. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, OH 44077
Dan H
Job Details: 11/03/2022
"Customer complaint that microwave does not work sometimes and oven does not shut off in air fry mode, heated a glass of water in microwave, microwave heated, repeated several times with same results, started air fry for 425 degrees, air fry mode shut off when shut off, cooling fan is running, customer hears cooling fan after cycle is canceled , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Shaker Heights, OH 44120
Manny
Job Details: 11/03/2022
"Bulkhead is dented and paint chipped, reordering bulkhead ; ordrng 1 W10828905 (bulkhead)"
We serviced a
MAYTAG WASHER
Model Mfw9700sq1
Near University Heights, OH 44118
Joe O
Job Details: 11/03/2022
"Cc: error codes Ran test cycle. Found unit leaking while filling. Pulled front panel, unit leaking from bellow. Ohmed out sensor from control. Found temp sensor open. Found temp sensor disconnected. Re connected temp sensor, re ohmed out sensor from control. Sensor checked good. Ran test cycle. Needs bellow. Customer does not want to repair at this time; ordrng 1 WP8182119 (bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Mayfield, OH 44143
Corina B
Job Details: 11/03/2022
Replaced the lock. Started a cycle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Kingsville, OH 44048
Dan H
Job Details: 11/03/2022
"Customer complaint that handle is too short and hinge cover is missing, confirmed door handle does not fit door, unit needs new door handle, no hinge cover is shown in look up, customer states they will install handle; ordrng 1 W10837029 (Handle)"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Newbury Township, OH 44065
Jason N
Job Details: 11/03/2022
"Cc unit had calcium/ lime buildup under agitator, noises while spinning Customer stated unit was making noises while spinning. He pulled agitator and chipped way all the calcium buildup underneath. Found customer had chipped away his basket hub, most likely it was deteriorating. Unit will need new basket assembly. Customer declined repair.; ordrng 1 WH45X10112 (Basket assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/03/2022
"Cc: not advancing past rinseFound error codes f2e1(stuck key) f7e1(basket speed fault). Found unit is sensing basket speed. Found unit will not agitate or spin. Motor just humming. Needs capacitor. Replaced capacitor. Ran auto test and calibration. Op test okCustomer does not have pop. Spoke with BJ, 8 week rule puts unit in warranty; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland, OH 44103
Manny
Job Details: 11/03/2022
"Cc unit doesnt want to wash, confirmed and not agitating, ran diagnostics and found f7e1 f7e5 noticed that lower harness was spliced and wire nut, checked continuity on harness and good, replaced shifter and capacitor ran diagnostics cycle unit spin for about 45 seconds then started humming tilted back and checked voltage to motor voltage went up to about 150vac then dropped to about 80vac and motor is locked up, customer floor is damaged and wet under the unit and harness has all those wire nuts harness will need to be replaced as well and will reorder capacitor.; ordrng 1 W10832724 (drive motor) and 1 W10736241 (harns-wire) and 1 W11125011 (cntrl-elec) and 1 W11395618 (Capacitor), used 1 W11395618 (CAPACITOR), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near Painesville, OH 44077
Jason N
Job Details: 11/03/2022
"Cc unit electronics not working, not starting cycles. Ran diagnostics, no codes stored. Ran auto test cycle, all functions passed. Started normal cycle, unit locked, filled and advanced to wash. Canceled and started drain and spin cycle, unit locked, drain pump turned on and started spinning. Could not duplicate any issues with unit at this time."
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 11/03/2022
Unit need the fitting and hose under base ; ordrng 1 W11526982 (Fitting) and 1 W11516772 (O-ring) and 1 W11516792 (Hose)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 11/03/2022
"Ran diagnostics and have codes f20, f11, f24 and f60 unit needs main control ; ordrng 1 W11616491 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near Cleveland, OH 44113
Manny
Job Details: 11/03/2022
"Found item in drain pump catch, remove and ran test opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44111
Manny
Job Details: 11/03/2022
Replaced gasket opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Jason N
Job Details: 11/03/2022
"Cc unit making a suction noise during drain and spin and water only trickling in when fillingRan diagnostics, no codes stored. Ran auto test, found cold water only trickling in. Checked pressure from house source, good pressure. Unit needs inlet valve replaced. Suction sound during spin is normal as this is the drain pump pumping with very little water left in unit. Replaced inlet valve using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
GE RANGE
Model JGBS66DEK3WW
Near Willoughby, OH 44094
Corina B
Job Details: 11/03/2022
"CC that the oven is not heating. Confirmed. Replaced the igniter from t/s. Opt test n/g. Checked the power at the igniter 0 volts. Will need a new control, overlay and igniter . There are 2 controls for this unit. Ordering both will return one. BJ and I are not sure what the difference is. ; ordrng 1 WB27X29136 (Control) and 1 WB07X26703 (Overlay) and 1 WB27X42807 (Control) and 1 WB13K21 (Igniter), used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Chardon, OH 44024
Joe O
Job Details: 11/03/2022
"Cc: beeping, not starting Installed latch. Ran auto test and calibration. Op test ok Took 2nd part for return"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Madison, OH 44057
Dan H
Job Details: 11/03/2022
"Customer complaint that unit stops in the middle and doesnt do anything else, lights are flashing and unit keeps beeping, found a 1 stuck on user interface display, unit needs new user interface ; ordrng 1 W11414079 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Willowick, OH 44095
Corina B
Job Details: 11/03/2022
"CC that there is water leaking and causing wrinkles on clothes. Confirmed. Clothes were thrown in the washer, advised to wrap clothes around the agitator. Checked the water, correct. Not an option to lower the spin speed. Leveled the washer. Found the shut off is leaking. Called t/l . 1-2 tablespoons of he detergent. Cold water."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Avon, OH 44011
Marie V
Job Details: 11/03/2022
"Cc that unit is leaking from freezer. Confirmed. Found drain tube clogged. Cleared all out, ran a cup with water on drain, drains good. Op test ok"
We serviced a
GE DISHWASHER
Model GSD2100V70CC
Near Lakewood, OH 44107
Marie V
Job Details: 11/03/2022
"Cc that top rack is not cleaning up well and a piece came off spray arm. Confirmed . Enough water coming in, motor working properly. Unit will need new spray arm. ; ordrng 1 WD22X10055 (Spray arm.)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Fairview Park, OH 44126
Marie V
Job Details: 11/03/2022
Cc that rail weld broke off and adjuster. Confirmed. Replaced both rails and adjusters. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Westlake, OH 44145
Marie V
Job Details: 11/03/2022
Cc of seal coming off in corner. Replaced seal. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Westlake, OH 44145
Marie V
Job Details: 11/03/2022
Cc that the unit is not making ice. Confirmed. Took temps 41* fresh food and 0* in freezer. Found ice maker keeps cycling. Verify if sending voltage to water line 0. Unit needs ice maker. Replaced from surplus. It cycled and filled up with water. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Middleburg Heights, OH 44130
Marie V
Job Details: 11/03/2022
"Defrosted all ice, replaced ALL PARTS. op test okAdvice cust that for water pressure replaced sattle valve with a quarter turn ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Berea, OH 44017
Gabriel P
Job Details: 11/02/2022
"Reset icemaker and it cycle and fill so advise customer to monitor if it continues to have issue I give him and estimate of labor and icemaker.opt test ok; ordrng 1 W11284458 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44111
Angel
Job Details: 11/02/2022
Cc that unit is not cooling properly in both sections. Verified freezer and noticed the evaporator is completely frosted over so I steamed out all ice and frost and found that the heater wire was loose reinstalled correctly made sure heater kicked on and added a zip tie to the thermistor. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Gabriel P
Job Details: 11/02/2022
Found error code f8e2 no drain delete error ran test it pass and drain advise customer to monitor unit working as design if continue to have issue it may need control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Elyria, OH 44035
Gabriel P
Job Details: 11/02/2022
"Level freezer door,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Marie V
Job Details: 11/02/2022
Cc unit making noise in freezer. Confirmed. Found same issue defrost not all the way. Called Bj. We set unit to an 8 hour defrost time. Unit stared defrosting on its own after change. Got ride of ice. Op test ok
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Rocky River, OH 44116
Angel
Job Details: 11/02/2022
Replaced switch and cooling fan tested unit by preheating unit to 350* and it preheated as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/02/2022
Cc that unit is not spinning out clothes there all wet at the end. Verified in diagnostics and put unit into a spin and found that the hub is stripped unit will need hub replaced. Gave customer estimate and she said she will rather buy a new unit. Charged service call.; used 1 W10528947 (HUB) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Cleveland, OH 44144
Marie V
Job Details: 11/02/2022
"Replaced door seal and installed bottom seal. Ran unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Strongsville, OH 44149
Gabriel P
Job Details: 11/02/2022
Customer complaint that it wont spin ran drain and spin pass ran calibration and auto test pass found error code f0e5 off balance load delete code it could be that cause did not pause and off balance load and unit may pause but unit working as design advise customer how to operate washer machine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF5
Near Amherst, OH 44001
Angel
Job Details: 11/02/2022
Cc that unit had an SYEF error displaying. Confirmed unit had the error displayed which is for the evaporator fan malfunctioning opened the freezer and fan was not running took apart freezer replaced fan and unit reset itself error code is gone now and unit is functioning as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/02/2022
"Found error f4e3 motor failure gave estimate customer will think about it ; ordrng 1 W11085683 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model GLEB30T8ABA
Near Ashtabula, OH 44004
Dan H
Job Details: 11/02/2022
"Customer complaint that oven continues to heat after reaching set temperature, confirmed, oven temperature sensor is good , unit needs new relay board, customer does not want repair at this time; ordrng 1 318022002 (Relay board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willowick, OH 44095
Corina B
Job Details: 11/02/2022
"CC that the u it shakes and does not finish a cycle. Found change in between the agitator and basket, removed the change. Ran diag no codes. Ran a calibration. Checked the basket. Ran a manual spin cycle, checked the water valves. Opt test ok. Adjust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent."
We serviced a
KENMORE WASHER
Model 110.3165202
Near Amherst, OH 44001
Angel
Job Details: 11/02/2022
"Cc that unit was making a sound when spinning and some times the display would not work. Verified error codes and found error code F6E3 acu miscommunication also looked underneath washer and found rotor screw completely loose used some lock tight and retightened but noticed that gearcase is leaking as well unit will need gearcase, slider and acu replaced. Gave customer estimate and stated they will use unit till it breaks and just buy a new one. Charged service call.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11481657 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Geneva, OH 44041
Jason N
Job Details: 11/02/2022
"Cc unit making a knocking or banging noise in spin cycle. Ran diagnostics, no code stored. Ran auto test cycle. All functions passed, no abnormal noise or operation. Ran spin and drain test with 5 towels. Customer heard noise at the end, sounds like drain hose smacking against the back panel. Pulled back cover off and adjusted harness and pressure tube, repositioned foam isolators. Reran spin test, did not hear noise on 2nd test. Advised customer to monitor. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/02/2022
"Parts recieved are a ge timer knob and a ge motor, reordering valve and dispenser, part is out of stock so not scheduling return appointment ; ordrng 1 W11524105 (Dispenser) and 1 W11316256 (Valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSS
Near Conneaut, OH 44030
Dan H
Job Details: 11/02/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at -20 degrees, found air damper door stuck closed, unit needs new air damper ; ordrng 1 242303001 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44135
Manny
Job Details: 11/02/2022
"Cc unit making a loud noise when dispensing, confirmed and unit sounds like its crushing ice but in the motor, removed container and ran test and motor an solenoid are bad a need replacement.; ordrng 1 W11310391 (Dispenser motor) and 1 WPW10169511 (coupling) and 1 WP2152713 (solenoid)"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Brooklyn, OH 44144
Manny
Job Details: 11/02/2022
"Replaced control and console went to remove the protective film and noticed the console had a corner missing, reordering console ; ordrng 1 W11135391 (console)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Maple Heights, OH 44137
Marie V
Job Details: 11/02/2022
Replaced latch. Ran auto test and calibration. Cust stared a cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Solon, OH 44139
Marie V
Job Details: 11/02/2022
"Cc that the unit is not making ice. Too temps , -5 in freezer and 35*fresh food. Temp set to 5. When arrived found ice maker off and arm off place. Corrected issue, turned back and and it cycled on it own and filled up with water. Verify power to ice maker 120V . Told cust, arm up means off and arm down is on. If is up and arm is off place it will not turn on when pressing down on ice maker. . Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Willoughby, OH 44094
Joe O
Job Details: 11/02/2022
Cc: frosting in freezer Customer stated she cleaned it a few days ago and units been fine since. He led gaskets found all gaskets sealing. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HV0
Near Mentor, OH 44060
Joe O
Job Details: 11/02/2022
Cc: burner not igniting Found igniter dropping out of burner head. Replaced burner head. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor, OH 44060
Joe O
Job Details: 11/02/2022
"Cc: not running Found unit attempting to agitate, unit will not move. Basket spins freely. Checked under unit, capacitor leaking. Replaced capacitor. Ran auto test and calibration. Op test ok ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 11/02/2022
Installed led module. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kingsville, OH 44048
Dan H
Job Details: 11/02/2022
"Customer complaint that unit is leaking, confirmed, unit has hole in tub(see pic), unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"
We serviced a
JENN-AIR WALL OVEN
Model JJW8627CAS
Near Pepper Pike, OH 44124
Marie V
Job Details: 11/02/2022
"Cc that the unit is not heating properly, top oven. Verify oven sensor is 1033ohms. Shut unit off, Verify element, 20ohms. Tuned back on Verify power coming in to element 244V. preheat to 350*. Took temps , pass. Could not find anything wrong at this point . Told cust, when rebooted control could have glitch on it. But is working properly. Op test ok Brought element for return."
We serviced a
GE RANGE
Model JGB600SET2SS
Near North Olmsted, OH 44070
Angel
Job Details: 11/02/2022
Cc that unit was not preheating properly and would make a poof sound. Plugged unit in with my watt meter and ignitor is only pulling 2.50amps ignitor is weak will need ignitor replaced. Gave customer estimate and stated that its more than they wanted to spend to fix so they were just going to buy a new unit. Charged service call. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 11/02/2022
Unit overlapping to much bad install whirlpool tech line said is normal unless they want to buy moister burrier to help it
We serviced a
KITCHENAID COOKTOP GAS
Model KCGD506GSS00
Near Westlake, OH 44145
Angel
Job Details: 11/02/2022
"Cc that they were using the cooktop and when they went to turn the knob it was king of hard but got it to turn on but when they went to turn it off it wouldnt close so they used a wrench to try to close it and bent the valves shaft. Unit will need valve, switch harness and bezel. Gave customer the estimate and she said she will think about it if anything she would call back. ; ordrng 2 W11240529 (Bezel)s and 1 W10861397 (Switch harness) and 1 W10844472 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Diamond, OH 44412
Corina B
Job Details: 11/02/2022
"Replaced the rotor, stator, clutch and the harness. Ran a calibration. Started a rinse and spin. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44110
Joe O
Job Details: 11/02/2022
Replaced bulb. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Streetsboro, OH 44241
Corina B
Job Details: 11/02/2022
"CC that the unit shakes when spinning. Confirmed. Found the basket leaning forward and to the right, leveled the washer. Started a rinse and spin with clothes. No noise. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Geneva, OH 44041
Jason N
Job Details: 11/02/2022
"Cc unit not cooling Customer stated it cooled for a day, then got warm again. Pressure tested sealed system with nitrogen at 120 psi and soap bubbles. Found leak at process stub on compressor. Installed new process stub with lokring connector. Pressure checked system again. No leaks. Swept charged system with nitrogen. Low side only pulling down to 20 in/hg. Called BJ, advised to go ahead and charge and check system pressure after. Recharged system with 68oz. Of r600a. Low side at 10 psi, compressor not pumping properly. Unit will need compressor replaced again. Compressor not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11580057 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/02/2022
Ohmed out wire harness from control to sensor. Reading 12.5k ohms at connector. Wire harness and temperature sensor checks good. Replaced control using customer supplied pre Id part. Advised customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Streetsboro, OH 44241
Corina B
Job Details: 11/02/2022
CC that there is water in the ff section and ice in the freezer. Confirmed. Steamed out the drain. Found the tip f the drain hose blocked. Cut a triangle out of the tip. Opt test ok
We serviced a
MAYTAG WALL OVEN
Model MEW6630DDS
Near Beachwood, OH 44122
Marie V
Job Details: 11/02/2022
Cc of doors glass been dirty.confirmed. Removed both doors and took them apart to clean glasses. Showed cust. Took pics. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL1
Near Pepper Pike, OH 44124
Marie V
Job Details: 11/02/2022
"Cc that the unit keeps changing temperature. Is not cooling, took temps freezer is at 15* and fresh food section at 36. Theres full frost pattern on evaporator. Also gasket is torn. Will need new gasket, and controls. I set temp on control step 212 and 211 colder. Also cleaned up condenser. Advice cust to monitor but will need parts. ; ordrng 1 WPW10116216 (Control) and 1 W10830047 (Gasket) and 1 WPW10120827 (Control)"
We serviced a
FRIGIDAIRE WASHER
Model FAFW3801LW2
Near Fairport Harbor, OH 44077
Dan H
Job Details: 11/02/2022
"Customer complaint that unit is not draining, found filter basket clogged, drain pump is working, cleared filter basket, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Aurora, OH 44202
Corina B
Job Details: 11/02/2022
"Can not get the basket, gearcase and block off. Will need a new basket, tub, cover and screw. Office to reschedule appointment ; ordrng 1 W10554251 (Basket) and 1 W10371566 (Tub) and 1 WPW10215093 (Cover) and 1 WP8533928 (Screw)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, OH 44102
Manny
Job Details: 11/02/2022
"Cc that a sheet was tangled in the agitator , ran diagnostics no codes, ran test cycle opt test ok"
We serviced a
KENMORE WASHER
Model 110.22891
Near Lakewood, OH 44107
Manny
Job Details: 11/02/2022
"Replaced latch set to wash unit started, switch to spin and unit try to spin but heard a grinding noise coming from inside, opened lid and only agitator is spinning not the basket, took agitator off to check if spanner nut was loose, and found basket shaft broken in half, unit is will need basket and transmission, not repairing.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB1
Near Mayfield, OH 44143
Jason N
Job Details: 11/02/2022
"Cc unit RF burner not heating properly and oven door not closing properly Replaced RF burner element using customer supplied pre Id part. Tested burner op using pot of water, water boiled within 7 minutes. Found RH oven door hinge bent, and will need replaced. ; ordrng 1 WPW10299224 (Door hinge)"
We serviced a
KITCHENAID RANGE
Model KODE507ESS20
Near Pepper Pike, OH 44124
Jason N
Job Details: 11/02/2022
"Cc unit needs rear panels replaced due to damage Replaced rear bottom cover and bottom cover using customer supplied pre Id parts. Unit is uninstalled, no op test."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Warrensville Heights, OH 44122
Manny
Job Details: 11/02/2022
"Cc unit wont heat, found igniter burned out, replaced with TS#12400035, ran bake opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Hiram, OH 44234
Joe O
Job Details: 11/02/2022
Cc: not starting Found unit just clicks. Found belt is snapped. Needs belt. Advised customer the tear drop trim tabs tend to break when pulling off and may not sit flush after install. Customer had a belt. Installed customer supplied belt. Tested. Op test ok;
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRB01
Near Oakwood Village, OH 44146
Marie V
Job Details: 11/02/2022
"Cc that the unit is leaking from behind. Confirmed. Found water line connector is leaking, also is leaking from water valve when dispensing. Replaced fitting from T/S . Ordering water valve. Advice cust to have a plumber to replace plastic line with metal or copper. ; ordrng 1 WPW10159839 (Water valve), used 2 Spfru514 (Fitting 1/4 to 5/16) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Brecksville, OH 44141
Marie V
Job Details: 11/02/2022
"Cc that the unit is making a noise that seems to be coming from fresh food. Ran diag step 121 for damper. Cust said is louder than that. Verify fan , nothing hitting on it. Unit will need new damper. Also ran both fans, compressor , could not duplicate noise. Ordering part. ; ordrng 1 WPW10594329 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Streetsboro, OH 44241
Corina B
Job Details: 11/02/2022
Replaced the valve. Customer has a saddle valve. Advised cust to replace the saddle valve with an inline valve cycled ice maker. Opt test ok.
We serviced a
FRIGIDAIRE BUILT IN FRIDGE
Model FPRU19F8RFE
Near Aurora, OH 44202
Corina B
Job Details: 11/02/2022
Called cust had her hold alarm reset in for 5 seconds. Light turned off.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Burton, OH 44021
Joe O
Job Details: 11/02/2022
"Recovered refrigerant, installed pre cooler and drier. Put unit into 28 inch vac for 15 mins, recharged with 64g of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
GE REFRIGERATOR
Model GFE26JGMNFWW
Near Painesville, OH 44077
Dan H
Job Details: 11/02/2022
"Installed new control, op test good"
We serviced a
GE DRYER
Model GTDP490ED2WS
Near Willoughby Hills, OH 44094
Jason N
Job Details: 11/02/2022
"Cc unit making loud noise Ran dryer test cycle, found motor humming loudly. Noise will get more pronounced with load in drum. Unit needs drive motor. Customer declined repair at this time. ; ordrng 1 WE17X22217 (Motor) and 1 WE16X20393 (Blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Solon, OH 44139
Manny
Job Details: 11/02/2022
"Cc that the fz door wont pull out more than half way, confirmed and right slide is frozen over, cleared ice and pulled door, noticed slides were hard to pull and push, lubricated with petroleum jelly, door opens and closes properly, let customer know if this happens again slides would have to be replaced, and advise her to allow 24 to 48 hours for temps to equalize, she stated that things are freezing in the Ff, advise her to keep high humidity items away from diffuser to avoid freezing, and set temps to 1 degree above recommended to help with the freezing in ff, Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Willowick, OH 44095
Jason N
Job Details: 11/02/2022
"Cc unit timer advancing past wrinkle control even if turned off Ran m/s for entitlement, under a yr Customer stated they will find the timer advancing in wrinkle control even if turned off. Asked customer if dryer is tumbling during. Customer stated it is not. Advised customer that unit is working as designed as the timer will continue to advance to the end of wrinkle control, but if control is not turned on then no tumble will occur. Unit is working as designed."
We serviced a
GE DISHWASHER
Model GDT695MJ5ES
Near Painesville, OH 44077
Dan H
Job Details: 11/02/2022
"Customer complaint that spring popped off again, confirmed, unit needs new link kit; ordrng 1 WD01X22820 (Pulley cable) and 1 WD16X21836 (Pulley hinge) and 1 WD01X20593 (Friction washer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Solon, OH 44139
Manny
Job Details: 11/02/2022
Replaced all LEDs modules opt test ok.
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE1011MW0
Near Willowick, OH 44095
Jason N
Job Details: 11/02/2022
"Cc unit stopping in spin cycle Customer stated the unit will sometimes stop in the middle of the cycle and not drain or spin. Ran rinse and spin cycle, unit added water, drained and spun. Reran rinse and spin cycle, unit filled, drained out and spun. Could not duplicate issue at this time. Advised customer to monitor."
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Brecksville, OH 44141
Corina B
Job Details: 11/02/2022
Replaced the drain pump. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319EWH5
Near Middlefield, OH 44062
Joe O
Job Details: 11/02/2022
Installed magnetron and transformer. Tested. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near North Olmsted, OH 44070
Manny
Job Details: 11/02/2022
"Replaced control and pump motor, opt test ok took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Thompson, OH 44086
Jason N
Job Details: 11/02/2022
Installed damper control. Ran damper operation tests no abnormal sounds heard. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Beachwood, OH 44122
Corina B
Job Details: 11/02/2022
Replaced the cover and bracket. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 11/02/2022
"Ran diagnostic but it would not let me run auto test the error code still come out even if is delete giving estimate for console but it might need control as well but not sure until we replace console customer will not fix ; ordrng 1 W11102318 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW1
Near Strongsville, OH 44149
Gabriel P
Job Details: 11/02/2022
Control changing temp on its own ordering and ordering sensor probe ; ordrng 1 W11122533 (Control) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS3
Near Brecksville, OH 44141
Marie V
Job Details: 11/01/2022
"New door was dented, took pics. Also the inner door has a dent on it. Unit will need both outer and inner door. Office will contact once they have eta on the parts. ; ordrng 1 W10902192 (Liner door) and 1 WPW10634271 (door)"
We serviced a
KITCHENAID RANGE
Model KOCE507EBS01
Near Brecksville, OH 44141
Marie V
Job Details: 11/01/2022
"Cc that the light is not working and is cooking uneven, oven is leaking more to the left side. Replaced light, and cust had shims. Installed underneath and verify with a level. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Angel
Job Details: 11/01/2022
Cc that unit was just flashing on the display and nothing would happened so they left it alone. Verified errors and no errors ran a test cycle and it was perfect. Then she explained to me again what she meant by flashing and it was that the unit was paused so the time for the cycle was just flashing and she did not no you could pause the unit and restart it. So I started a quick cycle and paused unit to see if that was what she was seeing and said yes so I explained to her how to pause it and start it again unit is working as designed. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ05
Near Wickliffe, OH 44092
Dan H
Job Details: 11/01/2022
"Installed new ice maker , advised customer to monitor"