Service History 171

We serviced a

MAYTAG DRYER

Model MGD6200KW0

Near Cleveland, OH 44111

Angel

Job Details: 04/18/2023

Cc that unit was smelling like rubber. Ran unit and could start smelling it a little so I took apart unit but everything looked good when I was putting everything together found that something was melted on the exhaust vent causing the smell customer stated he will try to clean it off opt test good.

We serviced a

KENMORE REFRIGERATOR

Model 253.738923

Near Euclid, OH 44123

Joe O

Job Details: 04/18/2023

"Cc: not cooling properlyFound temps in freezer at 31 degrees, ff at 48 degrees. Found unit only has partial frost(first coil). Found compressor running. Not building additional frost. Needs compressor and evaporatorCustomer does not want to repair at this time; ordrng 1 5304511983 (Compressor) and 1 5303918274 (evaporator kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Parma Heights, OH 44130

Corina B

Job Details: 04/18/2023

"CC that the unit is not cooling. Confirmed. Found the evaporator covered in frost. Steamed out the evaporator. Found the heater open. The defrost control is not going into defrost. Will need a new heater and defrost control. Cust is unsure if they want to go through with the repair ; ordrng 1 WPW10352689 (Defrost board) and 1 WPW10316428 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mantua, OH 44255

Brian M

Job Details: 04/18/2023

"Cc unit has no lights and dispenser not functioning Found break in deli wire Needs harness ; ordrng 1 W11170612 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Bedford, OH 44146

Jason N

Job Details: 04/18/2023

Replaced outer door panel. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Mentor, OH 44060

Dan H

Job Details: 04/18/2023

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), and 1 W10890131 (Lokring) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Cleveland, OH 44129

Corina B

Job Details: 04/18/2023

"CC that the unit will not spin the clothes out. Ran diag . F5E3 LID UNLOCK FAULT, F5E4 LID NOT OPENED BETWEEN CYCLES. Tested the lock. Replaced the lock from t/s. Opt test ok; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Warrensville Heights, OH 44122

Corina B

Job Details: 04/18/2023

"CC that the unit will not spin and is locked. Confirmed. Ran diag F0E5 OFF BALANCE LOAD DETECTED, F7E5 SHIFTER FAULT. Found the hub worn. Replaced the hub at no cost. Ran a calibration. Started a spin cycle. Opt test ok. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Rootstown, OH 44272

Brian M

Job Details: 04/18/2023

"Installed contro, and ui OP Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Shaker Heights, OH 44120

Corina B

Job Details: 04/18/2023

CC that the unit is not cooling. Confirmed. Found the evaporator full of frost. Steamed out the evaporator. Found the wire to the heater disconnected.Reconnect the heater wire. Heater turned on. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Streetsboro, OH 44241

Brian M

Job Details: 04/18/2023

Installed heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Aurora, OH 44202

Brian M

Job Details: 04/18/2023

Installed icemaker and led OP Test Ok

We serviced a

GE DISHWASHER

Model GDT605PSM0SS

Near Lyndhurst, OH 44124

Jason N

Job Details: 04/18/2023

"Cc unit leaking and not draining properlyRan wash test, found small amount of water dripping from door. Checked door seal and spray arms, found lower spray arm separating. Unit drains out very slow. Drain hose is partially clogged with debris all the way to disposer. Unit will need spray arm and new drain hose. ; ordrng 1 WD24X29378 (Drain hose) and 1 WD22X27724 (Lower spray arm)"

We serviced a

GE DISHWASHER

Model GDT225SSL0SS

Near Highland Heights, OH 44143

Jason N

Job Details: 04/18/2023

"Cc unit leaking/not drainingRan wash test for 30 minutes, no leaks found. Unit drained out several times. Could not duplicate a leak or drain out issue at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT359SFYW00

Near Willoughby Hills, OH 44094

Jason N

Job Details: 04/18/2023

"Cc unit not cooling in both sections Checked frost pattern on evaporator, light frost on cap tube only. Unit has refrigerant leak, will need sealed system repair ; ordrng 1 WPW10314205 (Evaporator) and 1 W10233960 (Compressor)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Mentor, OH 44060

Jason N

Job Details: 04/18/2023

"Cc unit not heatingChecked power into unit, good at 244v. Checked all thermals, found operating thermostat open. Ordering thermostat. ; ordrng 1 WP8318268 (Thermostat)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH3

Near Painesville, OH 44077

Jason N

Job Details: 04/18/2023

Installed float gasket and nut. Ran wash test for several minutes. No leaks. Op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Royalton, OH 44133

Marie V

Job Details: 04/18/2023

"Replaced suspension. Op,test ok"

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Cleveland, OH 44113

Manny

Job Details: 04/18/2023

"Cc that unit was leaking, ran diagnostics and no leaks, ran normal cycle with max fill, let unit fill up all the way then switch to drain and spin, unit filled and drained with no leaks. Unit working as designed opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Olmsted Falls, OH 44138

Marie V

Job Details: 04/18/2023

"Cc that the unit is not washing properly and is leaving like dirt on the clothes. Ran diag , no error codes. Ran a calibration, verify unit underneath, all clear, showed cust. Explain how much clothes and how mich detergent should be use. The more detergent is used unit will not be able to remove all of it. Also try to use less fabric softener as well. Unit is working properly at this point. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, OH 44113

Manny

Job Details: 04/18/2023

"Cc unit making noise when agitating, verified and pulley making noise, found cam broken, replaced with TS#W10721967, opt test ok; used 1 W10721967 (PULLEY) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Painesville, OH 44077

Dan H

Job Details: 04/18/2023

"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged, cleared, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near North Olmsted, OH 44070

Marie V

Job Details: 04/18/2023

"Took pop. Cc that the hot water valve hose comes off the valve. Confirmed, found water valve stripped. Unit will need new. ; ordrng 1 W11220230 (Valve)"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430WP00

Near Westlake, OH 44145

Marie V

Job Details: 04/18/2023

"Cc that unit is not working is showing error code on panel. Confirmed, f6e0. Verify, cant pull unit out. But found that boards and control for unit is not longer available. One of them will be needed for repair. Cant be fixed."

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 04/18/2023

"Cc: long dry times, not heating properlyFound no heat transfer though venting. Pulled venting off rear. Found unit has good heat and air flow. Found outside vent screen flipped blocking flap. Flipped screen, found restricted air flow to outside vent.. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Needs venting cleaned"

We serviced a

MAYTAG WASHER

Model MVWB850yw0

Near Solon, OH 44139

Corina B

Job Details: 04/17/2023

"CC that the unit will stop at 14 minutes and not drain, loud noises. Started a cycle with clothes. No abnormal noises. Finishes a load, no problems. Opt test ok."

We serviced a

KITCHENAID WALL OVEN

Model KEBC207KSS05

Near Bentleyville, OH 44022

Brian M

Job Details: 04/17/2023

Installed glass; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Brecksville, OH 44141

Gabriel P

Job Details: 04/17/2023

Found frost all around door advise customer that the only way that happens if door is open or not sealing properly but it sealing now so I told her i could steam all ice from bin and tracks and dry it out

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Painesville, OH 44077

Dan H

Job Details: 04/17/2023

"Installed new infinite switch, op test good"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Shaker Heights, OH 44120

Manny

Job Details: 04/17/2023

"Cc unit not working properly, verified and found code f5e2 for lock failure, ran diagnostics cycle and can hear the latch trying to lock but not locking, noticed the door was not closing all the way causing the latch not to lock, realigned door, ran test cycle and unit locks, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Cleveland, OH 44108

Jason N

Job Details: 04/17/2023

Installed freezer door slides. Freezer door op test good.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, OH 44128

Jason N

Job Details: 04/17/2023

"Cc unit not finishing cycles or spinning outRan diagnostics, found code f8e1 for low/no fill. Found drain line tied to bottom of wash tub plumbing. Pulled drain line up and secured to side of washtub. Ran test cycle, found cold and hot water lines reversed. Corrected water line installation. Found customer is also using non HE detergent. Advised customer she must use HE detergent at no more then a 1/4c. Per load. Op test good."

We serviced a

KENMORE DRYER

Model 110.865351

Near Chagrin Falls, OH 44022

Jason N

Job Details: 04/17/2023

"Installed dryer repair kit. Ran dryer op test, no abnormal noises heard. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Gates Mills, OH 44040

Jason N

Job Details: 04/17/2023

Installed inverter. Compressor started. Unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperatures. Op test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Willoughby, OH 44094

Jason N

Job Details: 04/17/2023

"Installed ice maker. Ran cycle test, ice maker indexed and filled mold with water. Advised customer to allow up to 24 hrs for ice production to resume. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MSF22C2EXW00

Near Shaker Heights, OH 44122

Manny

Job Details: 04/17/2023

"Cc that unit started making the noise again, stated same noise from the video I sent you, verified and uni making a rattling noise coming from the back, removed cover and can see the condenser fan blade moving back and forth in the motor shaft,disconnected unit and the impeller is loose and fan bearings making noise, unit needs condenser fan assembly.; ordrng 1 W10124096 (Fan assembly with blade), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HC3

Near Brook Park, OH 44142

Gabriel P

Job Details: 04/17/2023

Few of this parts was not need it found blower wableling when spinning and also is broken will need blower wheel and on return visit we should replace motor and blower wheel at the same time ; ordrng 1 WP697772 (Blower wheel)

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Mentor, OH 44060

Jason N

Job Details: 04/17/2023

Installed blower fan. Ran bake test to 300 degrees. No faults codes. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Bentleyville, OH 44022

Manny

Job Details: 04/17/2023

"Replaced control, unit starts and cooling, adjusted temps to recommended and advise customer to allow 24 to 48 hrs for temps to equalize. Opt test ok"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Painesville, OH 44077

Jason N

Job Details: 04/17/2023

Installed main control. Tested bake operation and cooktop operation. No faults appeared. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Shaker Heights, OH 44122

Marie V

Job Details: 04/17/2023

"Cc that the unit stared making a noise and then a day after the noise stared it stopped cooling in fresh food section. Took temps 1* in freezer and 54* in fresh food section. Found ice buildup on fresh food section evaporator. Verify theres SP. Unit will need new control and fresh food section cover and thermistor.; ordrng 1 W11389713 (Control) and 1 W10889841 (Cover evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

Corina B

Job Details: 04/17/2023

"Replaced the control, ui and harness. Opt test no. Replaced the harness. No error code. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/17/2023

Cc unit beeping Found error of drip pan Found water connection leaking Advised on elbow replacement Cleared code and cleaned pan OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Painesville, OH 44077

Dan H

Job Details: 04/17/2023

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 58g of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890121 (Lokring), 1 W10891057 (Lokring), and 1 W10890126 (Lokring) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near Painesville, OH 44077

Dan H

Job Details: 04/17/2023

"Installed new led module, op test good"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE77US0HS01

Near Chardon, OH 44024

Brian M

Job Details: 04/17/2023

Cc no power at cooktop Verified unit not receiving 240 Advised on electrician

We serviced a

ELECTROLUX DRYER

Model EFME527UIW2

Near South Euclid, OH 44121

Corina B

Job Details: 04/17/2023

"CC that the unit does not spin. Confirmed. Found the belt is broken. Will need a new belt. ; ordrng 1 134719300 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Cleveland Heights, OH 44121

Corina B

Job Details: 04/17/2023

Replaced the control. Brought core back for return. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Willoughby Hills, OH 44092

Corina B

Job Details: 04/17/2023

Replaced the shelf. Opt test ok.

We serviced a

GE RANGE

Model JGP970SEK2SS

Near Painesville, OH 44077

Dan H

Job Details: 04/17/2023

"Installed new igniter harness and knobs, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Ashtabula, OH 44004

Dan H

Job Details: 04/17/2023

"Customer complaint that fresh food section door is flying open, Door closer is not damaged and is installed properly, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Cleveland, OH 44111

Angel

Job Details: 04/17/2023

Replaced gear case and belt ran a calibration and auto test opt test good.

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, OH 44111

Angel

Job Details: 04/17/2023

Replaced ui and control board ran a calibration opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Chardon, OH 44024

Brian M

Job Details: 04/17/2023

"Cc of squeaking when doing bigger loads Ran diagnostics no errors Ran test load no noise But customer showed me video, sounds like gearcase squealing ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider)"

We serviced a

GE STACK W/D

Model WWP2000SAXWH

Near Chardon, OH 44024

Brian M

Job Details: 04/17/2023

Cc unit off balance Found suspension damaged Parts NLa

We serviced a

KENMORE DRYER

Model 11096573220

Near Euclid, OH 44123

Corina B

Job Details: 04/17/2023

"CC that he wants the dryer cleaned out. Took the front panel off, clean. Checked the vent, good airflow. Found the thermal cutoff wires taped together. Repaired wires. Tested the heating element is cycling properly. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Corina B

Job Details: 04/17/2023

CC that there was an error code. Unit will not go into diag h9f comes up. There is no code. Will need a ui and control. Office to reschedule ; ordrng 1 W11460962 (Ui) and 1 W11462458 (Control) and 1 W11627526 (Jumper) and 1 W11412291 (Drain pump)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Shaker Heights, OH 44120

Marie V

Job Details: 04/17/2023

"Took pop. Cc that the unit does not pass wash. Ran diag found error code F5e2 , when running auto test, lid lock failed. Replaced from t/s. Ran auto test and calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model RTW4640YQ1

Near Cleveland, OH 44104

Marie V

Job Details: 04/17/2023

"Cc that the unit dont pass rinse and it makes a humming noise. Ran diag found error codes F2e1 ui stuck key f5e3 lid unlock fault. Ran auto test. Pass. Stared a rinse and spin, the humming noise that cust said is when basket is spinning while filling to get all clothes wet, explain cust that thats normal. The lock is locking every time. Unit is working as designed at this point. ; ordrng 1 W10484681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB00

Near Bay Village, OH 44140

Marie V

Job Details: 04/17/2023

"Cc that the unit right hand side door is not flushed and it stays open and that bottom door for filter came off. Confirmed , tried to put back together found that filter housing is broken. Will need new. Also under right hand side door the cam needs to be replaced. Showed cust pics. She will call back if she wants to continue.; ordrng 1 W10862460 (Housing) and 1 WP2182179 (Cam) and 1 W11049959 (Hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Avon Lake, OH 44012

Marie V

Job Details: 04/17/2023

"Cc that the unit is making a high like squeaking and grinding noise while spinning. Ran diag found error code f2e1 ui stuck button, ran auto test, tilted unit and found oil leaking from gearcase. Showed cust pict. Unit will need new gearcase, slider, rotor and stator are warranty. Cust will call back if she wants to continue ; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model PGS950SEFSS

Near Avon Lake, OH 44012

Marie V

Job Details: 04/17/2023

"Cc that both oven stopped working properly, they heat but not keeping proper temp. Stared preheating top oven and set thermal couple to teste temperature. Unit peheated to 350 but while cycling is not keeping temp. Was 15* lower. Tested bottom oven seems to be more accurate that the top oven and it cycling between 380* and 320*. Would recommend replacing oven sensor for top oven. If issue persists will need control board as well. Cust will call back if he wants to continue ; ordrng 1 WB23X5340 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lakewood, OH 44107

Manny

Job Details: 04/17/2023

"Cc that unit wont fill, verified and no codes in diagnostics, unit started filling the shut off, re entered diagnostic an skipped the fill cycle and when unit started to sense it shut off, unit needs valve, cap, and main control; ordrng 1 W11603810 (Control) and 1 W11428524 (Capacitor) and 1 W11210463 (valve)"

We serviced a

GE REFRIGERATOR

Model GNS23GMHBFES

Near Westlake, OH 44145

Angel

Job Details: 04/17/2023

"Cc that when she dispenses water the lines start hammering and cause water to cut out with low pressure. Confirmed cc, tried dispensing water and the line started hammering. So i got to the main valve turned down the pressure a little and now it dispenses properly and stopped hammering explained to customer if theres to much pressure it can cause that issue had her test it herself a couple of times opt test good."

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Amherst, OH 44001

Gabriel P

Job Details: 04/17/2023

Found pulley damage cause of lots of socks under it also possible gearcase leaking oil also is a tight space in bath room will need 2 technicians ; ordrng 1 WH49X27322 (Gearcase) and 1 WH05X27185 (Clutch) and 1 WH49X27323 (Pulley) and 1 WH18X27186 (Mode shifter) and 2 WH16X27179 (Shocks)s and 2 WH16X27180 (Shocks)s

We serviced a

KENMORE RANGE

Model 790.9256281

Near Perry, OH 44081

Dan H

Job Details: 04/17/2023

"Customer complaint that cooktop elements are not working properly, all elements are working properly , unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Painesville, OH 44077

Dan H

Job Details: 04/17/2023

"Customer complaint that drum is not turning, confirmed, found belt broken, installed new belt, op test good ; used 1 341241 (Belt) from stock"

We serviced a

HOTPOINT REFRIGERATOR

Model CTX21GACBRWW

Near Painesville, OH 44077

Dan H

Job Details: 04/17/2023

"Customer complaint that evaporator keeps freezing solid, found defrost thermostat open, unit needs new defrost thermostat , customer does not want repair ; ordrng 1 WR50X10010 (Def tstat), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/17/2023

Found bad capacitor replace from t/s.opt test ok ; used 1 W11428524 (CAPACTIOR) from stock

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Olmsted Falls, OH 44138

Marie V

Job Details: 04/17/2023

"Replaced control panel, fuse, thermostat and cooling fan. Preheated unit to 350*. Pass. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near South Euclid, OH 44121

Corina B

Job Details: 04/17/2023

"Cust showed pop, sent pic.CC that there is bins missing and ice maker is loose. Confirmed. Found the bins missing. Will need new bins. The screws for the icemaker are tight. Cust can install bins.; ordrng 2 W10803530 (Bin)s"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/17/2023

"Found heating element shorted ordering ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westlake, OH 44145

Manny

Job Details: 04/17/2023

"Replaced door panel, gasket, insert and dispenser ran test cycle no leaks opt test ok"

We serviced a

GE REFRIGERATOR

Model GZS22IYNPHFS

Near Beachwood, OH 44122

Corina B

Job Details: 04/17/2023

"CC that the unit is not cooling. Confirmed. Found there is a lot of frost on the back wall. Checked the heater, good. Called BJ checked the thermistor 15.47 k ohms. Will need a new thermistor and heater. Could possibly need the control; ordrng 1 Wr55x10025 (Thermistor) and 1 WR51X10055 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Lakewood, OH 44107

Angel

Job Details: 04/17/2023

Cc that unit unit is leaking inside ff section from the vents. Verified and found that the drain tube is clogged up will need to be cleared out and steam out all ice buildup. Cleaned out drain tube and ice in freezer opt test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Chardon, OH 44024

Brian M

Job Details: 04/17/2023

Installed board and seal Advised to watch

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Maple Heights, OH 44137

Marie V

Job Details: 04/17/2023

"Cc that the unit did not spin the clothes out it was making a noise. Ran diag found error code f0e5 off balance load detected f2e1 stuck button. Ran auto test , found hub is stripped. Try removing agitator, is stuck. Will need new agitator and hub. Cust will buy new.; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Painesville, OH 44077

Dan H

Job Details: 04/17/2023

"Customer complaint that unit is not making ice or cooling, found cooling turned off, turned on, unit started cooling, ice maker cycled and filled, advised customer to monitor"

We serviced a

GE DRYER

Model Gtdp490gdows

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/17/2023

Replace belt opt test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Lakewood, OH 44107

Angel

Job Details: 04/17/2023

Cc that unit is leaking from the right hand side sometimes more than other times and dispenser door is not opening all the way. Verified the right hand corner and noticed that the seal kind of pops out which thats where all the water stain is on the door. Tested unit and could see water starting to drip down will need tub seal replaced and for the dispenser found the seal popping out causing door not to open all the way fix seal and spring now it opens up as should. Replaced seal which I had from surplus tested unit again opt test good.; ordrng 1 W11177741 (Tub seal)

We serviced a

GE REFRIGERATOR

Model PFSS6PKWASS

Near Cleveland, OH 44115

Manny

Job Details: 04/17/2023

"Replaced ice maker, and ran harvest test and all good, advise customer to allow 24 to 48 hours for proper ice maker cycle"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Mentor, OH 44060

Dan H

Job Details: 04/17/2023

"Installed new element, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 04/17/2023

"Replace ignitor,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF5

Near Newbury, OH 44065

Brian M

Job Details: 04/17/2023

Cc of noise like something grinding them a thunk Showed video From the sounds of video sounded like the ff ice maker making ice The twist of the ice maker then the drop of the cubes Could not duplicate noise Unit had full bin of ice no issues with maker at this time

We serviced a

GE REFRIGERATOR

Model GTH18EBTZRWW

Near South Euclid, OH 44121

Manny

Job Details: 04/17/2023

"Replaced condenser fan, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model GHW9400PL4

Near Mogadore, OH 44260

Brian M

Job Details: 04/17/2023

Cc unit stops mid cycle Found unit In drain mode drain pump grinding and ui not responding to inputs Removed water and reset control ui still not completely responding Needs ui and drain pump ; ordrng 1 8182717 (user interface) and 1 280187 (pump-water)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Willoughby, OH 44094

Jason N

Job Details: 04/17/2023

"Cc unit lid broke off, not engaging Replaced lid strike using customer supplied pre Id part. Ran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Kent, OH 44240

Brian M

Job Details: 04/17/2023

Installed door gasket OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Kent, OH 44240

Brian M

Job Details: 04/17/2023

Cc rust in ice bucket Customer already had new bucket Installed bucket OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED7300DW1

Near Cleveland, OH 44110

Jason N

Job Details: 04/17/2023

"Installed thermal cut off kit and door switch. Ran dryer op test, good heat and shuts off when door is opened. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS04

Near Orwell, OH 44076

Brian M

Job Details: 04/14/2023

Needs freezer door Side wall does have dings Non repairable section Pictures supplied by customer is better than I can take ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Mentor, OH 44060

Corina B

Job Details: 04/14/2023

"CC that the ff is not cooling and there is frost in the freezer. Also, the ice maker does not work. Confirmed. Found the freezer back wall full of frost and ice. Steamed the evaporator out. The heater turns on. The ice maker was in the off position. Cycled ice maker, filled. Advised Cust to open the freezer door in the middle or use 2 hands to open the door and close the door in the middle or with 2 hands. Opt test ok"

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Hiram, OH 44234

Brian M

Job Details: 04/14/2023

Cc no ice still Found fill tube frozen Removed clog OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH3

Near Painesville, OH 44077

Jason N

Job Details: 04/14/2023

Cc unit leaking from underneathPulled bottom kick plate and ran wash cycle. After 10 minutes found drip coming from float standpipe under unit. Gasket is no longer sealing. Ordering gasket and nut for float housing. ; ordrng 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Euclid, OH 44117

Manny

Job Details: 04/14/2023

"Cc unit shaking violently, verified and unit is wobbly, try leveling feet but they are all the way down already, advise customer of placing a shim on the front right of the unit to prevent the noise opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS

Near Mentor, OH 44060

Jason N

Job Details: 04/14/2023

Installed cooktop. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lorain, OH 44052

Marie V

Job Details: 04/14/2023

"Cc that unit is not drying , tested unit, unit heats, found that birds build a nest inside the vent. Cleared out. Advice cust to get someone to install a cover vent outside the home. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Chesterland, OH 44026

Jason N

Job Details: 04/14/2023

"Cc unit ice maker freezing up occasionally Ice container is full and ice is dispensing properly at this time. Checked door airflow gaskets for proper seal. Ran ice box fan test 59, good airflow from air passage. Checked ice door for proper seal. Ran ice dispense test, ice door closing up properly. Set freezer temperature to 1 from 5 degrees. Could not find/duplicate an issues at this time with ice cubes fusing or melting. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

David R

Job Details: 04/14/2023

"Customer wanted unit checked out, asked about water level. No error codes. All components working. Looked underneath, all components in place, no spillage. A little noise coming from gearcase but no concern. Explained water level and extra power button. Unit is good. Op Test Ok. Putting parts down if customer ever needs in future or part numbers. **W11449841 Gearcase 242.58W10734521 slider 26.58"

We serviced a

GE WASHER

Model GFW550SSN1WW

Near Painesville, OH 44077

Joe O

Job Details: 04/14/2023

"Cc: excessive shakingFound unit not corner balanced. Adjusted leveling leg. Ran drain and spin. Unit reached max spin, very well balanced. Shocks check good. Advised customer unit was not leveled or not leveled correctly which allowed leveling leg to raise. Op test ok"

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