We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS
Near Lorain, OH 44053
Angel
Job Details:
04/20/2023
Cc that she will close the door to start to heat something and it says open/close door. Confirmed unit will need door switches. Replaced door switches tested u it opt test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44105
Corina B
Job Details:
04/20/2023
"CC that the unit is not getting hot. Confirmed. Checked the power at the terminal block, good. Checked the vent outside, blocked with a screen, removed the screen good airflow. Heating. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, OH 44146
Corina B
Job Details:
04/20/2023
CC that the unit would fill the let the water out. Ran diag f8e1 long fill no fill. Tested the cold and hot found the cold valve sticking shut. Replaced the valve from t/s. Ran a calibration. Started a normal cycle. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Beachwood, OH 44122
Brian M
Job Details:
04/20/2023
Cc of error Found float switch error Water in pan Cleaned and ran test Found unit filled in suds Advised on soap usage but Could not duplicate leak
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZO
Near Mentor, OH 44060
Corina B
Job Details:
04/20/2023
"Replaced the control, ui and drain pump. Tested. Opt test ok. Brought the core back for return."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Ashtabula, OH 44004
Dan H
Job Details:
04/20/2023
"Customer complaint that unit is not keeping temperature, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 320, adjusted offset up 30 degrees, oven temperature at 350 degrees now, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Conneaut, OH 44030
Dan H
Job Details:
04/20/2023
"Customer complaint that unit will not turn on, confirmed, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness)"
We serviced a
MAYTAG DRYER
Model DE308
Near Willowick, OH 44095
Joe O
Job Details:
04/20/2023
"Cc: not tumblingFound belt snapped. Needs belt; ordrng 1 WPY312959 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Euclid, OH 44119
Joe O
Job Details:
04/20/2023
Cc: not heatingFound unit is only receiving 120v. Tripped breaker. Still only receiving 120v. Need electrician
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Pierpont, OH 44082
Dan H
Job Details:
04/20/2023
"Customer complaint that unit is running too long, temperature at 30 degrees, found evaporator frozen solid , heater is working, unit needs new control, installed new control from customer stock and cleared evaporator, op test good ; used 1 W11496873 (Cntrl) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willowick, OH 44095
Joe O
Job Details:
04/20/2023
Cc: leakingFound unit leaking from filter housing and lines to filter housing. Needs filter housing and lines; ordrng 1 W11162042 (housing) and 1 W11162040 (tube-water) and 1 W11162036 (tube-water)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Brook Park, OH 44142
Marie V
Job Details:
04/20/2023
"Cc that the unit was leaking. Confirmed stain on floor. Stared unit not leaking but found spray arms clogged up and saw marks going from the front to bottom. Unit will need both. Cust will order and install as well.; ordrng 1 WPW10498900 (Arm) and 1 W10837249 (Arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Broadview Heights, OH 44147
Marie V
Job Details:
04/20/2023
"Took POP. Cc that the agitator is stripped. Confirmed, unit will need new agitator and screw. Cust will install.; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Strongsville, OH 44136
Gabriel P
Job Details:
04/20/2023
"Replace element,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Dan H
Job Details:
04/20/2023
"Customer complaint that unit is shutting off after a few minutes, started normal wash cycle, unit started filled then flashed f8e1(no water) error code, good flow to valve, valve is receiving 120vac , unit needs new valve; ordrng 1 W11434044 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details:
04/20/2023
Cc: gurgling soundFound sump excessively loud. Needs sump assembly; ordrng 1 W11416362 (Sump assembly)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF3
Near Painesville, OH 44077
Dan H
Job Details:
04/20/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Seven Hills, OH 44131
Marie V
Job Details:
04/20/2023
"Cc that both gaskets are broken. Confirmed. Replaced both gaskets. Steamed out and used petroleum jelly, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Seven Hills, OH 44131
Marie V
Job Details:
04/20/2023
"Cc that the unit is making a clunky noise when it starts. Confirmed, found screw stuck on seal. Removed amd replaced dryer kit from T/S. Tested unit, showed cust. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model GDF52GJ6BB
Near Mayfield Heights, OH 44124
Jason N
Job Details:
04/20/2023
"Cc unit not working/turning onChecked power to main control, good at 119v, status LED is flashing, per tech sheet, main control is ok. No response from user interface. Unit will need UI control replaced. Customer declined repair. Estimate only.; ordrng 1 WD21X10488 (UI board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wellington, OH 44090
Gabriel P
Job Details:
04/20/2023
Started washer machine at normal cycle and it works also ran diagnostic tests
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Wellington, OH 44090
Gabriel P
Job Details:
04/20/2023
"Found ignitor shorted replace,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Painesville, OH 44077
Dan H
Job Details:
04/20/2023
"Customer complaint that unit is not spinning properly, confirmed, found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Chardon, OH 44024
Jason N
Job Details:
04/20/2023
Cc unit frosting in freezer section Found small gap on bottom of door gasket located right in the middle. Heated gasket and stretched to ensure good contact to cabinet. Advised customer to monitor.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Windsor, OH 44099
Jason N
Job Details:
04/20/2023
"Cc unit leaking water from cover in ff sectionConfirmed water is pooling in ff section, leaking from freezer section. Checked drain tray, drain hole is clear, no ice buildup in freezer section. Found water will leak when draining down drain tube, from liner next to air return. Called wp techline, Butch, there is possibly a void/hole in drain tube and is leaking back inside liner between ff section and freezer section. Sending for review as non repairable unit."
We serviced a
GE COOKTOP ELE
Model PP950S0M1SS
Near Burton, OH 44021
Brian M
Job Details:
04/20/2023
Cc hot surface light on Unit giving error f153 This is a temp sensor error on right front burner Part is NLA WB30T10062
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Mentor, OH 44060
Joe O
Job Details:
04/20/2023
"Cc: loud noiseFound temps in ff section at 40 degrees, freezer at 6 degrees. Entered diagnostics. Manually tested compressor and fans. No abnormal sounds. Unit has good frost pattern . Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details:
04/20/2023
"Installed gear case, actuator, and cam. Ran auto test. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Painesville, OH 44077
Joe O
Job Details:
04/20/2023
"Cc: explosion sound upon ignitionRan test bake. Upon ignition flames ignited through vents. Igniter looks to be bent away from burner. Needs igniter and burner; ordrng 1 5304494426 (burner) and 1 316489403 (ignitor,burner)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Dan H
Job Details:
04/19/2023
"Customer complaint that unit is leaking, found basket lodged under back panel lip, removed, suspension is weak, tub ring is damaged, unit needs new tub ring and suspension; ordrng 1 W11550886 (Tub ring) and 1 W11217817 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Dan H
Job Details:
04/19/2023
"Customer complaint of grinding noise, confirmed, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Willoughby, OH 44094
Dan H
Job Details:
04/19/2023
"Customer complaint of loud noise when filling, confirmed, valve is squealing, unit needs new valve assembly; ordrng 1 WH23X29553 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MTB2155GRQ
Near Wickliffe, OH 44092
Dan H
Job Details:
04/19/2023
"Start device replacement kit is only for EGY100, EGZ100, AND EGU70, this unit has an EGZ 70HLP, per installation sheet this compressor does not need start device updated"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HBS01
Near Painesville, OH 44077
Dan H
Job Details:
04/19/2023
"Customer complaint that unit is not dispensing ice, confirmed, found broken wire in harness that runs through door, unit needs new freezer section door(blkss), customer does not want repair ; ordrng 1 W11611334 (Frz dr(blkss)), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon Lake, OH 44012
Marie V
Job Details:
04/19/2023
"Cc that the unit stops mid cycle and shows error code F9E1. Stared unit. And try to drain, not good. Found disposal was clogged . Cleared all out, tested unit, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Avon Lake, OH 44012
Marie V
Job Details:
04/19/2023
Cc that the door seal is broken. Confirmed. Removed old and replaced seal. Advice not to use at least for 2 hours to allow the high temp adhesive to cure. Op test ok
We serviced a
GE RANGE GAS
Model JGBP90MEB1BC
Near Westlake, OH 44145
Marie V
Job Details:
04/19/2023
Replaced ignitor. Preheated oven to 350*. Optest ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Westlake, OH 44145
Marie V
Job Details:
04/19/2023
"Cc that unit is not working and is not getting any water into unit. Confirmed, unit just drains, no water at the drip pan, ran diag found error code F7e1 , f9e1 , fae2. Ran test on unit, does nothing but drain. Switch is working properly. While running test, was able to get water in and drain pump working . Ordering parts needed. ; ordrng 1 W11416362 (Pump motor) and 1 W11545309 (Strike) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Cleveland Heights, OH 44106
Jason N
Job Details:
04/19/2023
Cc unit needs belt replacedReplaced belt and idler pulley using customer supplied parts. Dryer op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Marie V
Job Details:
04/19/2023
"Cc that the unit stopped making ice and that the water at the door is not working. Confirmed, when pressing pad, no noise from board, no power going out, also found freezer evaporator full with frost, verify resistance on bimetal, is good. unit will need control, harness fan for freezer and UI. Cust will talk to husband to see if they will continue.; ordrng 1 WPW10675033 (Control) and 1 W11249952 (Harness fan) and 1 W11330971 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Rome, OH 44085
Dan H
Job Details:
04/19/2023
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 0 degrees, fans are running, Fresh food section evaporator is starting to freeze solid,unit needs new control and fan/harness; ordrng 1 W10843055 (Cntrl) and 1 W11033168 (Fan/harness)"
We serviced a
KENMORE DRYER
Model 417.94802301
Near Jefferson, OH 44047
Dan H
Job Details:
04/19/2023
"Customer complaint of scraping noise, confirmed, found bearings worn out, unit needs new bearing kit, unit is stuffed into a closet with limited space, TWO TECHS REQUIRED ; ordrng 1 5303281153 (Bearing kit), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Jefferson, OH 44047
Dan H
Job Details:
04/19/2023
"Customer complaint that unit does not start or spin, confirmed, motor is not running, unit switches to done immediately, found capacitor dead, installed new capacitor , op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Columbia Station, OH 44028
Marie V
Job Details:
04/19/2023
"Cc that the rear burner is not staying hot when is on high. Tested boiling water. Pass. Cust said that is not doing it all the time. Replaced switch and burner. Tested again, with more water. Pass. Working as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH76719CZ2
Near Chagrin Falls, OH 44023
Brian M
Job Details:
04/19/2023
"Cc unit keeps resetting Found when opening and closing the door control on door resetsSomething is causing a short Needs door, control and switches Wave guide cover had a burn mark also needs replaced ; ordrng 1 W10893445 (door/mw) and 1 W10893404 (cntrl-elec) and 1 W11244490 (INTERLOCK SW KIT) and 1 W11197783 (covr-inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABD2533DES
Near Highland Heights, OH 44143
Jason N
Job Details:
04/19/2023
"Cc unit freezer not working, building up ice in the back Found evaporator cover covered in frost, looks like unit has been intermittently missing defrost cycles or compressor relay is stuck on during defrost. Ran defrost test, bimetal reading closed and heater circuit turned on. Unit will need main control (jazz) replaced. Replaced main board using truck stock part. Programmed to 15. Cleared ice/ frost from freezer section. Op test good. ; ordrng 1 WPW10503278 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Grafton, OH 44044
Gabriel P
Job Details:
04/19/2023
Found led light short not working and valve not letting water out ordering ; ordrng 1 W11043013 (Valve) and 1 W11043011 (Led light) and 1 W11415785 (Fill tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Columbia Station, OH 44028
Gabriel P
Job Details:
04/19/2023
"Found evaporator frozen will need part listed ordering also customer wants 2 to 5 pm appointment and I need 3 job count on this call ; ordrng 1 W11033168 (Fan) and 1 WPW10501260 (Cover) and 1 WPW10389152 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model CFCP1NIZCSS
Near Strongsville, OH 44149
Gabriel P
Job Details:
04/19/2023
"Customer said that he would hear a loud hum and temp will stay to 66 degrees but then it will reset sometimes and start to cool found fan not running getting voltage but not starting also found good frost pattern on evaporator giving estimate on fan ; ordrng 1 WR60X10277 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Strongsville, OH 44136
Gabriel P
Job Details:
04/19/2023
Found humming sound coming from condenser underneath refrigerator also customer pull unit couple times already to check behind taking unit out to check whats causing vibration noise
We serviced a
GE DRYER
Model GHDP490EF5WW
Near Willoughby, OH 44094
Jason N
Job Details:
04/19/2023
Installed drive belt. Dryer op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS
Near Solon, OH 44139
Brian M
Job Details:
04/19/2023
Cc unit not cooling -5 in freezer ice bin full and fridge at 38 Advised to watch but can not duplicate at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Jason N
Job Details:
04/19/2023
"Cc unit lights not workingFound top ff section lights and freezer lights not working. Customer had an LED module but did not know how to put it in. Identified which LED had failed, found upper left ff module as the failed module. Replaced using customer supplied LED module. Illumination restored to entire unit. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chesterland, OH 44026
Brian M
Job Details:
04/19/2023
Cc stated its still leaking She ran quick wash prior to my arrival with a rag underneath Rag is completely dry and floor is dry no sign of a leak at this time Ran test cycle found unit to have suds with no soap added possibly to much soap advised but could not duplicate a leak
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Brook Park, OH 44142
Gabriel P
Job Details:
04/19/2023
Took unit apart replace motor then when to replace blower and it was damaged but stills replace it to see if noise go away and it did it had some vibration sound but is normal ordering blower wheel again ; ordrng 1 Wp697772 (Blower wheel)
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near North Olmsted, OH 44070
Angel
Job Details:
04/19/2023
Cc that unit was not heating at all. Confirmed tested unit and it was not heating at all. So I looked through the peep hole in front of panel to see if igniter was glowing and it wasnt. Checked vent outside and it was good. So I took off front panel to get to igniter and it was good. So I checked in back and found cutoff switch open replaced cutoff and high limit thermostat tested unit opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Cleveland, OH 44106
Corina B
Job Details:
04/19/2023
"CC that the back left burner turned on twice when no one was there to turn in on. Plugged unit in, no sparking when in the off position. The knobs are locked unless you push the knob inward, then it turns on. The harness switches are in the correct positions. Did advised Cust to get a video of the burner sparking and the knobs are in the off position. Opt test ok. Called safety at whirlpool Kent"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF0
Near Rock Creek, OH 44084
Brian M
Job Details:
04/19/2023
"Cc unit not cooling Found evap fan running , compressor and condenser fan not on, compressor cold, unplugged unit waited 30 seconds, plugged back in, compressor and condenser fan running Unit is coolingAdvised to watch"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS02
Near Independence, OH 44131
Manny
Job Details:
04/19/2023
"Cc unit not working verified and found codes F6e0 lost communication with MW, , F1e5bad mw inverter, F1E1 for internal error unit needs mw control, MRC control and inverter, customer will not proceed with the repair at this time.; ordrng 1 WPW10632435 (cntrl-elec) and 1 WPW10586836 (cntrl-elec) and 1 W10217711 (inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW04
Near Cleveland, OH 44111
Corina B
Job Details:
04/19/2023
CC that there is a loud noise. Unit was in a defrost when arriving. 9* in the freezer. Ran diag turned the compressor and fans on. No noises. Advised Cust to get a video of the noise if it comes back. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS
Near Hiram, OH 44234
Brian M
Job Details:
04/19/2023
Cc no ice still Found icemaker turned off at the control Turned on and ice dropped from mold and refilled Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Perry, OH 44081
Dan H
Job Details:
04/19/2023
"Drain hose ordered was too short, ordering 12 drain hose, wrong drain hose packaging was opened, will collect difference for part on return visit; ordrng 1 3385556 (12 drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Sheffield, OH 44054
Marie V
Job Details:
04/19/2023
"Cc that the unit is not cooling and that is constantly running. Took temps fresh food section is at 45* to 51* and freezer is at 19* to -2*, found lots of ice build up on the evaporator, while defrosting found that heater connections where wet, corrected, but heater not getting hot enough, not proper voltage at this point, will order control and ui, harness and thermistor. Office will contact once they have eta on the part. ; ordrng 1 W11518204 (Ui) and 1 W11558182 (Control) and 1 W11650662 (Harness heater) and 1 WPW10384183 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Geneva, OH 44041
Jason N
Job Details:
04/19/2023
Installed door and pantry UI control. Op test good.
We serviced a
KENMORE REFRIGERATOR
Model 106.569366
Near Oberlin, OH 44074
Gabriel P
Job Details:
04/19/2023
"Filter housing leaking and over filling tray underneath unit ordering filter housing ; ordrng 1 WPW10121138 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chagrin Falls, OH 44023
Joe O
Job Details:
04/19/2023
"Cc: plugs missing, scratches, screws missing, rubbing noise, gurgling noise, dingingCustomer stated plugs missing from upper hinge location(door was reversed). Scratches on freezer door. Butter door sticks in open position. Door creaking when door closing. Screw missing from left hand handle location. Stated unit gurgles when cooling. And unit has a dinging noise. Found temps at 3 degrees in freezer, 39 in ff section. Found gurgling noise is refrigerant running through cap tube. Needs door, handle screws, and plugsOffice to reschedule ; ordrng 3 WPW10520304 (button-plg)s and 1 W11023679 (dor-fip) and 2 W10830984 (plug-hndle)s and 1 WP8281206 (screw)"
We serviced a
GE WASHER
Model GTW485ASJ3WS
Near Bedford, OH 44146
Joe O
Job Details:
04/19/2023
"Cc: not starting, pump runningFound unit stuck in continuous drain. Entered manual diagnostics. Found error codes 8(pressure sensor) 19(ui state time out) 7(pressure exceeds 16.5). Found pressure hose clear, pressure sensor functioning. Ran speed wash. Ran drain and spin. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
04/19/2023
"Cc unit overfilling with water, fault code f8e5Ran diagnostics, found codes f8e5 for fill valve stuck on, f8e4 for overflow and f1e1 for ACU failure. Replaced main control using customer supplied pre Id part. Ran test cycle, all functions passed. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mantua, OH 44255
Brian M
Job Details:
04/19/2023
Cc unit not washing properly Found cold valve packed with rust Was at able to clean it OP Test Ok Advised on screen filters
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Bay Village, OH 44140
Angel
Job Details:
04/19/2023
"Replaced damper, thermistor and control board programmed control to proper code and made sure to set temperatures to recommended opt test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS3
Near North Royalton, OH 44133
Manny
Job Details:
04/19/2023
"Cc unit not heating and making noise verified and is loud and turn table motor is jumping, unit needs mag, cap, diode, motor and transformer. ; ordrng 1 W11628655 (Transformer) and 1 W11402082 (Magnetron) and 1 W11213318 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10466420 (motor-turn)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Maple Heights, OH 44137
Joe O
Job Details:
04/19/2023
"Cc: power cord ripped offFound power cord and harness ripped out of machine. Needs power supply harnessCustomer does not want to repair at this time; ordrng 1 W11238411 (Power supply harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Mantua, OH 44255
Brian M
Job Details:
04/19/2023
"Cc unit not cooling Found light frost pattern on top of evap but compressor is running extremely hot,Needs evap and compressor According to warranty page 12 month warranty only ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Rocky River, OH 44116
Corina B
Job Details:
04/19/2023
"CC That the unit will not agitate. Confirmed. Ran diag F7E1 BASKET SPEED FAULT. Tested the shifter, good. Will need a capacitor.; ordrng 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, OH 44145
Angel
Job Details:
04/19/2023
Replaced all parts set up unit for customer and recommended her to hook up the wifi to keep it updated opt test good
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Broadview Heights, OH 44147
Manny
Job Details:
04/19/2023
"Replaced control, ran test good, opt test ok took core for return"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Euclid, OH 44123
Jason N
Job Details:
04/19/2023
"Cc unit not starting Confirmed no start condition. Found door switch lever broken off. Replaced door switch using truck stock part. Ran dryer op test, good tumble and heat. Op test good.; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Broadview Heights, OH 44147
Corina B
Job Details:
04/19/2023
Replaced the dispenser and hose. Started a heavy cycle. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Mantua, OH 44255
Brian M
Job Details:
04/19/2023
"Cc unit not dispensing Found deli harness to be in water creating a short Removed board, functions returned Needs deli board, and harness kit; ordrng 1 WPW10732682 (cover) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Broadview Heights, OH 44147
Manny
Job Details:
04/19/2023
"Cc unit making a loud noise when filling or dispensing water, verified and unit making a humming noise. Unit needs dbl valve and inlet valve replaced.; ordrng 1 WPW10341320 (valve-inlt) and 1 W11512399 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44119
Jason N
Job Details:
04/19/2023
"Cc unit not advancing cycles, stuck on sensing. Ran diagnostics, found code f8e1 for no/low fill. Ran auto test cycle, all functions passed. Found drain hose connected to an extension and running along floor to floor drain. Corrected drain hose install and hooked up to side of wash tub. Started normal cycle with clothing load. Unit filled/sensed properly and advanced to wash. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Warrensville Heights, OH 44128
Joe O
Job Details:
04/19/2023
Installed control and thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
Manny
Job Details:
04/19/2023
"Cc unit not heating, verified and found open fuse, replaced with TS#Wp3392519 opt test ok; used 1 Wp3392519 (Thermal fuse) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Solon, OH 44139
Joe O
Job Details:
04/19/2023
Cc: clean light beepingFound gasket warped allowing water to leak down sides of unit. Needs tub gasket; ordrng 1 W11483553 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, OH 44134
Corina B
Job Details:
04/19/2023
"CC that there is a rattling when opening and closing the door, also popping noise. Confirmed. Found the damper, making the noise. Will need a new damper. The popping noise is the lines expanding with the r600; ordrng 1 WPW10479155 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Lakewood, OH 44107
Angel
Job Details:
04/19/2023
"Cc that unit is not cooling. U it was unplugged plugged it in and compressor sounds like it has a lock rotor, parts were sent replaced compressor and drier put unit into a vacuum waited 10mins and recharged unit with 1.44oz of R600. Recommended customer to wait 24hrs for proper cooling opt test good."
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Ravenna, OH 44266
Brian M
Job Details:
04/19/2023
Installed pressure switch Ran test cycle OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Chagrin Falls, OH 44022
Joe O
Job Details:
04/19/2023
"Cc: error codeFound error code f2e2(hmi disconnected). Found hmi is connected properly, and harness has continuity. Needs ui and controlUi out of stock. Office to reschedule Customer showed pop; ordrng 1 W11478526 (Ui) and 1 W11624943 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Strongsville, OH 44136
Manny
Job Details:
04/19/2023
"Cc unit not draining, verified and found code F71 for basket not re-engaging, and F51, F53 both for RPS sensor, and F53 for motor over temp. Unit needs RPS sensor, rotor stator and hub; ordrng 1 W10820039 (hub) and 1 WPW10419333 (stator) and 1 280146 (rotor) and 1 WPW10178988 (sensor)"
We serviced a
WHIRLPOOL DRYER
Model wed7500gc0
Near Strongsville, OH 44149
Manny
Job Details:
04/19/2023
"Cc unit making a loud metal on metal noise, verified and unit making a loud noise, took apart and found seized pulley and rollers unit needs pulley and rollers, replaced with TS#4392067, ran test cycle, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details:
04/19/2023
"Cc: not coolingFound temps in ff section at 58 degrees, freezer at 34 degrees. Ohmed out heater circuit from control. Heating circuit open. Needs element Element out of stock. Office to reschedule ; ordrng 1 W11650660 (Element)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Seven Hills, OH 44131
Corina B
Job Details:
04/19/2023
CC that the door will not shut. Confirmed. Replaced the latch. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Parma, OH 44134
Corina B
Job Details:
04/19/2023
"CC that the unit is not cooling and there was frost inside. Freezer was in a defrost. Checked the evaporator good frost pattern. Was some ice formed on the evaporator cover. Door could of been propped open. Gaskets are good. Used Vaseline around the gaskets. The for door stop was on the wrong side, put the stop on the correct side. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, OH 44070
Angel
Job Details:
04/19/2023
"Cc that unit started making ice as should but lasted a day than stopped and freezer one is not making as much. Removed ceiling cover to check connections and found fill tube line frozen again. Ohmed out heater and it was good, so I called BJ and we did some testing and found control board was not sending voltage to heaters and I also found fascia heater insulation was spit exposing wire will need to reorder as well.; ordrng 1 W11224256 (Control board) and 1 W11637688 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ravenna, OH 44266
Brian M
Job Details:
04/19/2023
Cc of noise and clothes going out of balance Noises customer is hearing is normal cam and actuator functions Found unit functioning properly no errors Reset and calibrated
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Columbia Station, OH 44028
Manny
Job Details:
04/19/2023
"Cc that bulb went out again, verified and no lights, checked power to socket and good, used a mirror to look at the inside of socket and terminal looks bend, pulled terminal and reinstalled bulb and good, advise customer not to tighten the bulb too much when being replaced as it can bend the terminal socket. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details:
04/19/2023
"Cc: not coolingFound evap completely frosted over. Ohmed out thermistors and heating circuit from control. All thermistors check in range. Element not open. Needs control, element, and evap thermistorElement out of stock. Office to reschedule; ordrng 1 W11566851 (Control) and 1 W11650660 (Element) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Berea, OH 44017
Manny
Job Details:
04/19/2023
Replaced parts ordered opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details:
04/19/2023
Cc: not coolingFound evap completely frosted over. Ohmed out thermistors and heating element. Element at 125ohms. Freezer and ff thermistors reading 4k ohms. Evap thermistor reading 21k ohms. Pulled evap cover. Found evap fan connector not seated correctly. Re seated connection. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Painesville, OH 44077
Dan H
Job Details:
04/19/2023
"Customer complaint that unit shuts off after a few minutes, confirmed, unit shut down and is flashinf7e2(variable speed wash motor failure ) error code, found wash motor open, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11460946 (Sump)"
