Service History 173 - Fred's Appliance

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM02

Near Lakewood, OH 44107

Angel

Job Details: 04/15/2022

Cc that unit is not making ice. Verified and ice maker was stuck midway tried to cycle and could only hear the gears grinding ice maker will not cycle. Will need ice maker replaced. Gave customer estimate and they stated they will leave like that. Charged service call.; ordrng 1 WPW10300024 (Icemaker)

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS5

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 04/15/2022

"Replace unit door,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Strongsville, OH 44136

Manny

Job Details: 04/15/2022

"Cc unit not filling up as it should, ran test cycle heard hot valve chugging, replaced valve assembly, opt test ok advise customer to use bulky settings for larger loads so she can get more water in the unit. Opt test ok."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Cleveland, OH 44128

Corina B

Job Details: 04/15/2022

CC that there is a gap on the freezer door. Confirmed. Steamed out the gasket. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 04/15/2022

Replaced control kit per whirlpool techline . Ice full in bucket. Give 24 hours to return to normal temps. Op Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Wellington, OH 44090

David R

Job Details: 04/15/2022

"Cc unit keeps cutting off halfway in cycles, screen will just go blank. Unplug and plug back in. Will run Rinse and Spin. Customer said it is happens more now. Ran diagnostics errors. Got F1E2 Main Control error. Ran diagnostics test, filled with water then unit display cut off. Did that 2 times. Unplugged and plugged in unit, ran test 52 to calibrate. Ran test 51, went through auto test. All functions working. Would advised replacing main control. Ordering control ; ordrng 1 W11100602 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/15/2022

Cc unit not making ice Found e5 errors timed out Needs icemaker and fan ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11483245 (Icemaker)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSU

Near Cleveland, OH 44102

Angel

Job Details: 04/15/2022

Replaced valve tested unit and was not leaking. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/15/2022

"Replace latch,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, OH 44149

Manny

Job Details: 04/15/2022

"Cc unit leaking and damaged the floor on the left side of the unit, verified and floor looks damaged and chipping away, found debris in pea trap, cleared pea trap opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44109

Corina B

Job Details: 04/15/2022

"CC that the unit is not washing. Confirmed. Ran diag F7E1 BASKET SPEED FAULT. Could hear the shifter move, not agitating. Checked the capacitor open. Replaced the capacitor from surplus t/s. Ran a calibration. Opt test ok. ; ordrng 1 W11158830 (Capacitor)"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Strongsville, OH 44149

David R

Job Details: 04/15/2022

"Replaced element, ran unit at 350 bake. Good, heating and cycling. Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608EBS01

Near Solon, OH 44139

Brian M

Job Details: 04/15/2022

Installed leds OP Test Ok

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Seven Hills, OH 44131

David R

Job Details: 04/15/2022

Replaced timer and thermostat fix. Ran for 10-20 mins. Timer is moving. Good. Op Test Ok

We serviced a

AMANA WASHER

Model NDW7200TW

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/15/2022

"Found a metal piece stuck on drain pump clear out then ran drain and spin pass,opt test ok"

We serviced a

MAYTAG DRYER ELE

Model MEDB765FW0

Near Avon Lake, OH 44012

Angel

Job Details: 04/15/2022

"Cc that unit is squealing. Confirmed started unit up and after couple of seconds it started squealing. Will need pulley replaced. Repaired with the drier repair kit replaced pulley, rollers and belt tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOS11EM4EB00

Near Parma, OH 44134

David R

Job Details: 04/15/2022

"Replaced main control. Put unit bake 350, preheat took . Let sit another couple cycles. Tested, unit temp reading good, 355. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/15/2022

Valve crack ordering ; ordrng 1 W11546685 (Valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Broadview Heights, OH 44147

Manny

Job Details: 04/15/2022

Replaced board opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44103

Corina B

Job Details: 04/15/2022

CC that the unit is not drying. Confirmed. Found there is not a vent attached to the dryer and pushed against the wall blocking airflow. Advised cust to install a vent. Opt test ok.

We serviced a

MAYTAG RANGE

Model CRE9600CCE

Near Westlake, OH 44145

Gabriel P

Job Details: 04/15/2022

End cap drawer broken giving estimate part discontinued

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Independence, OH 44131

Manny

Job Details: 04/15/2022

"Cc unit not heating properly, stated he thinks its the door since its missing a screw, ran bake and unit is loosing lot of heat through the door, installed screw on door with spear I had, ran bake to 350F no heat escaping through the door, unit got to 350 with no issues and temp is holding. Opt test ok"

We serviced a

MAYTAG STACK W/D

Model LSE7806ACE

Near Cleveland, OH 44103

Corina B

Job Details: 04/15/2022

"Cust is tax exempt. CC that the unit is not turning on. Confirmed, checked fuse good. Found the door switch has tripped. Reset the door switch. Unit started. ; ordrng 1 12001514 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near North Ridgeville, OH 44039

David R

Job Details: 04/15/2022

"Replaced main control, ui, fan with harness, service kit. Set temps to normal, set unit to auto 8 hr defrost. Give 24 hours to return to normal temps. Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Kirtland, OH 44094

Corina B

Job Details: 04/15/2022

Found the waterline leaking. Used a John guest fitting. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Conneaut, OH 44030

Dan H

Job Details: 04/15/2022

"Customer complaint that belt can off found oil and water all over everything under unit, shifter and capacitor have physical damage, motor is covered in oil and water, pulley shield is destroyed, unit needs new motor, cam kit, shifter, pulley shield, and capacitor ; ordrng 1 W11026785 (Motor) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor) and 1 W10721967 (Cam kit) and 1 W11409708 (Shield)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW3

Near Conneaut, OH 44030

Dan H

Job Details: 04/15/2022

"Installed new element, op test no good , no power to element, unit needs new control ; ordrng 1 W11528350 (Cntrl)"

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS01

Near Madison, OH 44057

Dan H

Job Details: 04/15/2022

"Found thermostat open, installed new thermostat , ; used 1 SHIPPING (shipping and handling), and 1 WP4449751 (Tstat) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE4

Near Cleveland, OH 44119

Joe O

Job Details: 04/15/2022

Cc: not dispensing iceFound ice bin jammed. Cleared ice from auger. Unit dispensing. Op test ok

We serviced a

GE RANGE

Model JB870SF2SS

Near Painesville, OH 44077

Dan H

Job Details: 04/15/2022

"Customer complaint that right front element is not working, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WB30T10155 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/15/2022

Cc low flow Found error for valve thermostat out of range Replaced valve ran test cycleOP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Dan H

Job Details: 04/15/2022

"Installed new ice maker , op test good"

We serviced a

KENMORE DRYER

Model 110.6012511

Near Avon Lake, OH 44012

Angel

Job Details: 04/15/2022

Replaced belt and drums rear seal. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Middlefield, OH 44062

Brian M

Job Details: 04/15/2022

Cc gasket not in place Fixed gasketOP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Chardon, OH 44024

Brian M

Job Details: 04/15/2022

Installed ui and control Ran auto test and calibration OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Kirtland, OH 44094

Dan H

Job Details: 04/15/2022

"Found a pin hole in water line, installed guest fitting, op test good ; used 1 2198677 () from stock"

We serviced a

KENMORE WASHER

Model 11025132411

Near Eastlake, OH 44095

Joe O

Job Details: 04/15/2022

"Cc: stops mid cycle, noiseCustomer stated when starting the unit will make some noise, stated the unit will only complete a cycle on cool darks cycle. Found error codes f8e1(long fill). Found low water pressure on cold valve. Checked house pressure. Needs water valve. Replaced belt and valve. Ran auto test and calibration. Op test ok ; used 1 WPW10006384 (BELT), and 1 W11210459 (VALVE) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairport Harbor, OH 44077

Joe O

Job Details: 04/15/2022

Cc: not advancing through cyclesFound no stored error codes. Unit receiving proper power. Found control shuts down mid cycle. Tested power during shut down control still receiving 120v. Needs control. Replaced control. Ran auto test and calibration. Ran normal cycle. Op test ok; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Chardon, OH 44024

Brian M

Job Details: 04/15/2022

"Cc unit not washing properly and soap not always dispensing Ran test cycle spray arms not moving Needs sump assembly ; ordrng 1 W11085683 (pump&motor) and 1 WPW10546503 (adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Avon Lake, OH 44012

Angel

Job Details: 04/15/2022

Cc that unit has the grates cracked and left front burner will not ignite also the off and lite words on the knobs all faded and customer can not tell what temperature he has it on will need knobs as well. Confirmed the grates are cracked and left front burner is not igniting all the other ones work fine and knobs are faded. Will need ignitor replaced and ordering knobs and grates. Office to reschedule have 2 parts saying out of stock.; ordrng 1 W11449099 (Grates) and 5 W11188749 (Knobs)s and 1 W11208293 (Igniter)

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Parma, OH 44129

Manny

Job Details: 04/15/2022

"Cc unit not completing cycle, stated that the unit will spin really fast then wont do anything, ran diagnostics and found error code F7E1 BASKET SPEED FAULT, ran test cycle an during the spin portion only the agitator started spinning the basket did not, checked cam and pulley underneath they are good, removed agitator and hub, hub splines are stripped and unit needs a new hub, I dont have the hub in my truck stuck I never received it, ordering hub.; used 1 W10528947 (HUB), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF3

Near Painesville, OH 44077

Joe O

Job Details: 04/15/2022

"Cc: burning smell, noiseCustomer had unit unplugged upon arrival. Stated they had the fire department and they unplugged unit for safety. Found unit is receiving proper power. Found start device and overload shorted out on compressor. Needs start device ; ordrng 1 297259515 (controller) and 1 297286803 (capacitor-run)"

We serviced a

GE WASHER

Model GTWP1800D0WW

Near Mogadore, OH 44260

Brian M

Job Details: 04/14/2022

"Cc of noise Found noise to be bearings Needs tube and shaft ; ordrng 1 WH38X10019 (washing machine shaf), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JGSP28DEN2BB

Near Cleveland, OH 44124

Jason N

Job Details: 04/14/2022

"Cc unit oven not heating Ran bake test, found bake ignitor glowing weakly, unit needs bake ignitor. Replaced using truck stock part. Reran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL COOK TOP

Model KICU569XBL00

Near Brecksville, OH 44141

David R

Job Details: 04/14/2022

Replaced modules and UI. Tested. All burners working correctly. Op Test Ok; O-emld tckt

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, OH 44134

David R

Job Details: 04/14/2022

"Cc unit not draining. Found utility sink clogged, water stuck in tub and unit wont drain properly. Customer found debris in utility tub, removed. Ran diagnostics. Unit is working correctly. Op Test Ok"

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS04

Near Strongsville, OH 44136

David R

Job Details: 04/14/2022

"Replaced UI console control, microwave lamp. Good, heating, light working correctly. Op Test Ok."

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CS09

Near Cleveland, OH 44113

Angel

Job Details: 04/14/2022

Replaced control board and control panel tested unit opt n/g. Units display will start getting blurry or the lights on the unit on the bottom would turn on. Called BJ explained issue and we decided to reorder control.; ordrng 1 W11552018 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brook Park, OH 44142

Gabriel P

Job Details: 04/14/2022

"And off balance made unit to pause delete error code ran calibration and auto test pass unit working as design,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF4

Near Shaker Heights, OH 44122

Corina B

Job Details: 04/14/2022

CC that the freezer light is out. Confirmed. Found the door switch frozen shut. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brook Park, OH 44142

Gabriel P

Job Details: 04/14/2022

Found error code f0e5 off balance load advise customer how to use unit and what to do when is off balance but ran calibration and auto test pass ran drain and spin pass

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Aurora, OH 44202

Brian M

Job Details: 04/14/2022

Cc no heat Found thermal fuse open Replaced using truck stock Advised to get vent system cleaned before running unit ; used 1 3392519 () from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP7

Near Shaker Heights, OH 44120

Corina B

Job Details: 04/14/2022

"CC that the unit is not making ice. Confirmed. Cycled the ice maker, stopped mid cycle. Replaced the ice maker from t/s. Cycled. Opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Avon Lake, OH 44012

Marie V

Job Details: 04/14/2022

"Recovered refrigerant. Replaced compressor and filter drier. Set unit into vac,28inch. Waited 15 min no changes on gages. Filled unit with r134a 4.4 oz. Pressure at 0. Goo frost pattern. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Bay Village, OH 44140

Gabriel P

Job Details: 04/14/2022

"Found pulley defective also belt was stretch replace from t/s opt test ok ; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/14/2022

"Cc unit still Not functioning properly Found error for lid lock Ran manual test on lid lock unit worked 15 times then stopped then worked again Advised on lid lock replacement ; ordrng 1 W10861642 (latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP5

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/14/2022

"Cc ice is being made but also has big clumps Found icemaker leaking Needs icemaker ; ordrng 1 W10884390 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB3

Near Cleveland Heights, OH 44106

Corina B

Job Details: 04/14/2022

CC that the unit does not start. Ran diag no codes. Ran a calibration. Raised the drain hose above the sink. Advised cust to clean the filter out once a month. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Avon, OH 44011

Marie V

Job Details: 04/14/2022

Replaced vent motor and motor assembly. heater is updated already. Started a normal cycle. Verify leaks. Has none. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Westlake, OH 44145

Gabriel P

Job Details: 04/14/2022

"Unit not draining use shot vac to get water out also Clean drain pump and replace heater and still not draining then clean garbage disposal and it drain ,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, OH 44011

Gabriel P

Job Details: 04/14/2022

Call whirlpool tech spoke to Travis and he wants me to make sure when pressing the dispenser that icemaker valve is not getting voltage when check that icemaker valve was getting 47.3 voltage but is not suppose to so he wants me to replace valve and harness; ordrng 1 WPW10341329 (Valve) and 1 W10859326 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WGD9400SU1

Near Strongsville, OH 44149

David R

Job Details: 04/14/2022

"Replaced main control, ran unit 20 mins. Heating and cycling normal. Good. Op Test Ok."

We serviced a

KENMORE WASHER

Model 11031633611

Near Chesterland, OH 44026

Brian M

Job Details: 04/14/2022

"Cc unit not draining Found drain pump just humming Needs drain pump ; ordrng 1 W10876600 (drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/14/2022

"Replaced the belt, cam and guard. Ran a calibration. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Cleveland, OH 44111

Marie V

Job Details: 04/14/2022

"Cc that the ice maker stopped working. Confirmed. Took temps 37* fresh food and 2* on freezer. Found wires broken at the hinge. Unit will need new door..; ordrng 1 LW11037733 (Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS0

Near Fairview Park, OH 44126

Marie V

Job Details: 04/14/2022

"Notice that the outlet seems like it loose, showed cust you have to press or move the box to get a steady power to control board. Replaced heating element, and set unit to bake at 350*. Took temps pass. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Jefferson, OH 44047

Dan H

Job Details: 04/14/2022

"Customer complaint that unit runs constantly fresh food section temperature at 41 degrees, freezer section temperature at -3 degrees, good frost pattern on evaporator, compressor and condenser fan are running, evaporator fan running, advised customer, your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open. Unit is operating as designed ; saved tckt"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC95EC0AS01

Near Mentor, OH 44060

Joe O

Job Details: 04/14/2022

"Cc: microwave not working/ error codeFound error code f1e5(microwave inverter error). Cycled power. Tested, found error still showing, checked door, inverter and control connections per tech sheet, needs controlControl out of stock. Office to rescheduleIf control does not fix will need inverter; ordrng 1 WPW10486188 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model ARGS7650E

Near Painesville, OH 44077

Dan H

Job Details: 04/14/2022

"Customer complaint of f9 error and beeping, confirmed, f9 is failure of door lock mechanism, door lock is receiving 120vac , unit needs new door lock mechanism , part is no longer available ; ordrng 1 31933401 (Latch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Eastlake, OH 44095

Dan H

Job Details: 04/14/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 15 degrees , compressor and condenser fan are running, evaporator fan is running, found control sending a constant 120vac to air damper, air damper is just opening and closing, unit needs new control; ordrng 1 W11293378 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near South Euclid, OH 44121

Manny

Job Details: 04/14/2022

"Cc unit displaying lid not closed, replaced latch opt test ok, strike came broken but dont need (see pics)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near South Euclid, OH 44121

Manny

Job Details: 04/14/2022

"Cc unit not draining. Found unit full of water, vacuum water out removed drain pump and found a rubber band underneath the impeller, pump is seized up replaced pump and ran test cycle, opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WFG535S0LZ1

Near Willowick, OH 44095

Dan H

Job Details: 04/14/2022

"Customer complaint that convection fan is not working and making noise, confirmed , found fan blade in back of of unit bent and hitting cabinet, adjusted fan blade, no noise, fan is working, op test good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGB1

Near Cleveland, OH 44108

Manny

Job Details: 04/14/2022

"Cc unit has water coming in but nothing happens, ran diagnostics not codes ran test cycle and unit fills but no water in the tub, removed unit from cabinet and unit drain is going to the Basement, ask the customer if the unit is draining to the basement he said yes, unit is draining the water as it fills , advise customer to reroute the drain hose and hooked it up on the garbage disposal and if he still have issues after the drain has been taken care of, to give us a call and well take another look."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Wickliffe, OH 44092

Dan H

Job Details: 04/14/2022

"Customer complaint that vent stays on after cycle is completed, called whirlpool techline spoke to rich, says unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ0

Near Mentor, OH 44060

Joe O

Job Details: 04/14/2022

"Cc: display not workingFound all functions working. Display just showing properly? Needs controlCustomer does not want to repair at this time ; ordrng 1 W11159621 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model WHRE5550H1WW

Near Mentor, OH 44060

Joe O

Job Details: 04/14/2022

"Cc: not running through cyclesFound error code 16(long drain). Ran Diagnostics test cycle. All functions working. Cycled power to unit. Ran light load. Unit filling, and washing. Draining and spinning. Could not duplicate issue. Advised customer it could have been a glitch in control and cycling power may have corrected it. Also built quote for control if issue happens again. Op test ok ; ordrng 1 WH12X10398 (board asm mounted), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Avon, OH 44011

Angel

Job Details: 04/14/2022

"Cc that unit started making a grinding sound after a piece of clothing got caught on the agitator and when you spin the basket by hand you can feel the basket get caught making grinding sound. Confirmed basket seemed like it was getting caught on something so i removed basket to make sure there was nothing underneath it but it was good spin the shaft to the agitator and it coming from the gearcase will need gearcase replaced. Gave estimate to customer and stated they will look into a new unit. Charged service call.; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Avon Lake, OH 44012

Angel

Job Details: 04/14/2022

Replaced console tested for sound. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Painesville, OH 44077

Dan H

Job Details: 04/14/2022

"Customer complaint that unit is not not making ice, fresh food section temperature at 41 degrees, freezer section at -1 degrees, ran ice maker diagnostics found e2(motor lost position ) error , ice maker is not cycling, installed new ice maker ,op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAM00

Near Lorain, OH 44052

Angel

Job Details: 04/14/2022

"Cc that unit is making a clunking sound. Verified and could hear a clunk coming from the ff section found that the damper assembly is bad will need to be replaced it opens and closes and will not stay open causing unit in the ff section to not cool properly. Ordering part customer stated that he will install himself. No need to return.; ordrng 1 W10899382 (Diffuser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE HOOD

Model ZVB36SH1SS

Near Painesville, OH 44077

Dan H

Job Details: 04/14/2022

"Customer complaint that unit dropped and now just hums and does not rise up, confirmed, found motor just humming, motor is receiving 120vac , unit needs new motor, part is no longer available ; ordrng 1 WB26X10050 (Motor)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chardon, OH 44024

Jason N

Job Details: 04/14/2022

"Cc unit not spinning outRan diagnostics, found codes f7e1 for unable to reach target rpm and f7e5 for shifter fault. Ran manual functions test. Found actuator not shifting and motor will not turn. Drive components under unit are rusted and corroded. Unit is in basement with sand/mud floor. Unit will need motor, shifter, capacitor and wire harness. Parts not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor) and 1 W10913953 (Shifter) and 1 W11448788 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, OH 44077

Dan H

Job Details: 04/14/2022

"Customer complaint that unit is not drying dishes, ran diagnostics found 7-1(no heat) error code, unit completed test cycle, heater is working, unit needs new control; ordrng 1 W10906426 (Cntrl)"

We serviced a

WHIRLPOOL DRYER

Model LER5636JQ0

Near Beachwood, OH 44122

Joe O

Job Details: 04/14/2022

Cc: not startingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Op test ok; used 1 3392519 () from stock

We serviced a

ROPER DRYER

Model RGD4340SQ1

Near Cleveland Heights, OH 44118

Joe O

Job Details: 04/14/2022

Cc: not heating/not dryingFound no air flow at rear of unit. Found lint screen blocked. Advised customer to clear lint screen every load.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Cleveland Heights, OH 44118

Joe O

Job Details: 04/14/2022

"Cc: intermittent interior lights, intermittent waterCustomer stated the interior lights would not come on. The water would not dispense. Stated none of the panels would work either. And they was unsure of the cooling. Lights and water working upon arrival. Found temps in ff section at 39 degrees, freezer at 2 degrees. Found no stored error codes. Tested door switches. Tested power at outlet. Found unit has hot/ground reverse. Need electrician"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Willoughby, OH 44094

Joe O

Job Details: 04/14/2022

Installed ui. Ran auto test. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS8

Near North Royalton, OH 44133

Manny

Job Details: 04/14/2022

"Cc unit leaks every other week, found drain cover in ice cleared ice and checked pea trap op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Lorain, OH 44053

Angel

Job Details: 04/14/2022

Replaced door and steamed out gasket also made sure icemaker cycled and filled. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ07

Near Madison, OH 44057

Dan H

Job Details: 04/14/2022

"Customer complaint that unit is making noise, compressor and condenser fan are running, evaporator fan is running, no unusual noises heard, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Strongsville, OH 44136

Manny

Job Details: 04/14/2022

"Cc unit not working, ran diagnostics and found codes: F7E6 MOTOR FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM, F0E5 OFF BALANCE LOAD DETECTED. Ran test cycle ; ordrng 1 W11481722 (Actuator) and 1 W10866238 (capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willoughby, OH 44094

Corina B

Job Details: 04/14/2022

"Replaced the control, ui and pump. Ran a calibration. Opt test ok."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS00

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 04/14/2022

"Found error code f6e9 and f6e6 lost communication need both boards and also f1e0 display error but customer Already has console and lower sensor is corrode gave estimate customer will look around for appliances if is cheaper to fix they will call us back ; ordrng 1 W10801665 (Control) and 1 W11179310 (Control) and 1 W10859573 (Sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Grafton, OH 44044

David R

Job Details: 04/14/2022

Cc bottom oven tray. Oven tray was popped up. Corrected and seated back into place. Unit is good. Op Test Ok.

We serviced a

KENMORE DRYER

Model 110.87872603

Near Mentor, OH 44060

Jason N

Job Details: 04/14/2022

"Cc unit not startingChecked thermals, found thermal fuse open again. Replaced using truck stock part. Ran dryer test cycle. Verified good airflow at vent outlet. Element is not cycling on and off properly. Ran Air dry cycle, element turned on. Checked power at heater relay on control, found relay contacts welded close. Unit needs control board; ordrng 1 WPW10174745 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model DUL100PKB0

Near Painesville, OH 44077

Joe O

Job Details: 04/14/2022

"Cc: burning smell, hot to touch, timer not advancingCustomer stated they ran the unit before bed and they woke up smelling something melting. Came to find smell coming from dishwasher. They stated the panel was hot to touch and upper rack so hot they had to use something to touch it. Stated inside door panel was also hot. They said they played with the timer and got the unit to run. Ran normal cycle. Unit filled and is washing. Timer is advancing. No burning smell, unit is not getting excessively hot. No burn marks on plastic or racks. Could not duplicate issue. Op test ok"

We serviced a

KENMORE WASHER

Model 11021302013

Near Andover, OH 44003

Brian M

Job Details: 04/14/2022

"Cc washer not workingFound gearcase locked up Needs gearcase and washplate ; ordrng 1 W11454372 (Gearcase) and 1 W10843780 (washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Shaker Heights, OH 44120

Manny

Job Details: 04/14/2022

"Cc unit not draining, ran diagnostics and unit is not draining found drain hose routed wrong, fix hose, opt test ok"

We serviced a

GE DISHWASHER

Model GDT635HGJ2WW

Near Beachwood, OH 44122

Manny

Job Details: 04/14/2022

"Cc unit not working, unit will need wires harnesses and main control, son stated they wont proceed with the repair, due to the cost, ; ordrng 1 WD21X24900 (Control) and 1 WD21X23559 (dishwasher jumper ha) and 1 WD21X21690 (harness asm ac) and 1 WD21X23416 (harness asm dc), used 1 SHIPPING (shipping and handling) from stock"