Service History 173 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS2

Near Rocky River, OH 44116

Angel

Job Details: 12/14/2022

"Cc that unit is not powering on. Checked voltage at terminal box and it was good so i took apart door and found thermal fix on board bad will need to replace ordering part.; ordrng 1 W10258275 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Madison, OH 44057

Dan H

Job Details: 12/14/2022

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL WALL OVEN

Model RBD305PDB14

Near Rocky River, OH 44116

Angel

Job Details: 12/14/2022

Cc that top oven is not heating and that it was the bake element. Tested unit and the bake or the broil dont work only the bottom oven works. I ohmed out the bake element and it was good thermal fix is open for the top oven will need to be replaced ordering part took back the bake element to return and used the money for this repair.; ordrng 1 WP9759243 (Thermostat)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ02

Near Painesville, OH 44077

Dan H

Job Details: 12/14/2022

"Customer complaint that unit is not dispensing ice, confirmed found yoke stripped, unit needs new auger motor, yoke, spacer, and divider, customer does not want repair at this time ; ordrng 1 WPW10309864 (Divider) and 1 WPW10309868 (Auger motor) and 1 WP63052-2 (Yoke) and 1 W11378860 (Spacer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Mentor, OH 44060

Dan H

Job Details: 12/14/2022

"Customer complaint that unit is not dispensing ice, found no ice in bin, found ice cube jammed in fingers removed and increased ice cube size to prevent from happening again, op test good"

We serviced a

MAYTAG RANGE

Model MER6600FB3

Near Parma, OH 44134

Manny

Job Details: 12/14/2022

Replaced harness ran test opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near North Ridgeville, OH 44039

David R

Job Details: 12/14/2022

"Cc everything working but icemaker. Ran test 56, E0 code. Ran test 59, icemaker cycled. Ran test 36, fan is good, ran test 15, ice level sensor is good. Test 7 is on step 2, 8 hr defrost. All fans through top and bottom sections are working. Unplugged unit for 1 min. Reset all wires to icemaker. Ran another test 59, ran test 45 for icemaker to get water, good, filled up. Set unit to fast ice. Customer to monitor.** if still no ice, would suggest replace icemaker W11577195 $139.94"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Strongsville, OH 44149

David R

Job Details: 12/14/2022

"Cc unit not turning on. In diagnostics, F6E2/E3. Communication code. Will need UI and Control. Ordering UI and main control ; ordrng 1 W11135391 (Console) and 1 W11429620 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chardon, OH 44024

Corina B

Job Details: 12/14/2022

CC that the unit is not draining. Ran diag F9e1 not draining. Started a cycle found the drain pump getting overheated. Replaced the drain pump. Tested a drain no leaks. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Windham, OH 44288

Brian M

Job Details: 12/14/2022

"Cc of leak Found crack in plastic tub by suspension rod water then dripping all over gearcase Needs tub, gearcase, clutch, Belt and tub hub and suspension rods ; ordrng 1 W10371566 (tub) and 1 W11217817 (suspension) and 1 W10528947 (drive hub kit) and 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chardon, OH 44024

Corina B

Job Details: 12/14/2022

CC that the water splashes on a rinse in normal. Advised cust this is normal to meet government energy standards. Called t/l this is normal. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model MER8700DH0

Near Mentor, OH 44060

Dan H

Job Details: 12/14/2022

"Customer complaint that oven is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, OH 44129

Gabriel P

Job Details: 12/14/2022

"Replace all parts ran calibration and auto test pass,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gates Mills, OH 44040

Joe O

Job Details: 12/14/2022

Installed cam and actuator. Ran auto test and calibration. Op test ok

We serviced a

KENMORE WALL OVEN

Model 911.30469895

Near Timberlake, OH 44095

Joe O

Job Details: 12/14/2022

"Cc: not heating to temp, not holding tempRan test bake. Found average temp at 360 degrees. Unit functioning as designed. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA

Near Lakewood, OH 44107

Angel

Job Details: 12/14/2022

Cc that dispenser was not opening. Verified and confirmed the spring came off because the customer was not aware on how to open it so she would pull on it causing the spring to come off reinstalling spring and tested it and working as should now explained to customer how to use it so it wont happen again. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lakewood, OH 44107

Angel

Job Details: 12/14/2022

Cc that unit will not let him do anything you try to change the cycle and it will just beep ran diagnostics but no error codes besides F2E1 from them trying to start the cycle. But have seeing this issue which is the latch not actuating correctly will need latch replaced. Used latch from truck stock replaced and tested unit opt test ok.; used 1 W10810403 (LID LATCH) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Avon, OH 44011

Marie V

Job Details: 12/14/2022

"Recovered refrigerant, replaced compressor and drier, set unit into 29 vacc, no changes on gages after 15 min. Filled up unit with r134a 5.2oz. Unit stared cooling. Good frost pattern. Advice cust to allow 24 hours before restocking unit, Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 12/14/2022

Unit working as design

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 12/14/2022

Unit working as design

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Mentor, OH 44060

Joe O

Job Details: 12/14/2022

"Cc: error code, not startingFound error code f6e1(serial communication error ccu and mcu) lf(long fill). Ohmed out motor harness, groundin switches. Found no broken wires or disconnected plugs. All continuity checks good. Needs motorMotor shows discontinued; ordrng 1 W10315848 (motor-drve(discontinued))"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44114

Angel

Job Details: 12/14/2022

"Cc that unit is not cooling properly and keeps getting a PO error. Verified and both evaporators are completely frosted over and checked deli drawer board and there was water inside it unplugged it but issue still continued unit will need main board, power supply board, ui thermistors and fan. Gave customer estimate and stated theyre moving soon and will just rather use money for a new unit. Charged service call.; ordrng 1 W11087438 (Fan with harness) and 1 W10316760 (Freezer thermister) and 1 W11330971 (Ui) and 1 WPW10675033 (Main board) and 1 WPW10624574 (Power supply board)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Strongsville, OH 44136

David R

Job Details: 12/14/2022

"Tub is Damaged, on right corner. Took pics. Reordering. ; schdld next appmnt for 12/20 TUE PM"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Hiram, OH 44234

Corina B

Job Details: 12/14/2022

Replaced the timer. Let run timing down. Opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model lghb2867pfla

Near Garrettsville, OH 44231

Brian M

Job Details: 12/14/2022

Cc no ice in freezer Found fill tube still slightly frozen Used steamer to clean out tube Ran several fills OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/14/2022

"Cc unit stopped cooling Found product in freezer thawing, ff section is starting to warm up. Compressor is not running. Checked power to start relay, 0v. Power cycled unit, compressor and condenser fan momentarily started, but then stopped. Checked power out from control board, 0v, but lightly tapping on relay caused compressor and fan to start. Relay contacts on main board failing, unit will need main board replaced. ; ordrng 1 W11088499 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Maple Heights, OH 44137

Jason N

Job Details: 12/14/2022

"Cc unit not washing clothes properlyRan diagnostics, no codes stored. Ran auto test, all functions passed. Asked customer about load sizing. Customer stated she was filling up basket to the top for bigger loads. Advised customer on load sizing for this model. Unit is working as designed, customer instruct."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44106

Jason N

Job Details: 12/14/2022

"Recovered refrigerant. Installed evaporator compressor and uv dye drier(from truck stock). Pulled vacuum on system to 28 in/hg. Recharged system with 4.27oz. Of r 134a. Low sized stable at 0psi, good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10143759 (DRIER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ETSS00

Near Novelty, OH 44072

Corina B

Job Details: 12/14/2022

Replaced the gears to the freezer drawer. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Euclid, OH 44132

Jason N

Job Details: 12/14/2022

"Cc unit making a lot of noiseRan diagnostics, no codes stored. Ran auto test cycle, found cam grinding during agitation. Pulley nut had loosened up and cause pulley to drop, splutch teeth are worn. Replaced pulley/splutch using truck stock part. Reran auto test. All functions passed, no abnormal noises heard. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

ESTATE WASHER

Model ETW4400WQ1

Near Garfield Heights, OH 44125

Marie V

Job Details: 12/14/2022

"Cc that unit is not spinning the clothes all the way. Unit was on cycle when arrived. Confirmed issue. Also unit does not stops when open door and agitator gear are broken. Verify unit underneath, unit is leaking grease and water from gearcase. Showed cust back panel is rusted can break any min. Cust will not fix. ; ordrng 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 W10820043 (Breaks) and 1 285811 (Cam drive), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lorain, OH 44052

Gabriel P

Job Details: 12/14/2022

Unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FVBB00

Near Cleveland, OH 44103

Angel

Job Details: 12/14/2022

Cc that unit is not cooling. Verified and unit is Cooling its just that the freezer door is sagging and the bottom of seal is coming off explained to customer that the door has to be raised a d the seal I can try to fix by adding silicone to help stay in place and would have to steam out freezer to get rid of frost and ice buildup around fan which is being blocked causing ff section not to cool. Gave customer estimate for labor but she thought it was just going to be service call and at the moment she doesnt have the money. Charged service call.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Strongsville, OH 44136

David R

Job Details: 12/14/2022

"Cc unit not getting water or washing. Verified water going into unit, good. Wash pump motor not circulating water. Not getting correct volts from control, shorted control and wash motor. Error code for sensor. Ordering control, wash motor and sensor. ; ordrng 1 W11124384 (Wash motor) and 1 W11084121 (Sensor) and 1 W11305303 (Control)"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW04

Near Willoughby, OH 44094

Jason N

Job Details: 12/14/2022

"Cc unit not cooling, frost buildup in back Customer stated they just had a service company out to replace the defrost heater element a few weeks ago, but unit is again not cooling. Found large frost buildup on evaporator, no airflow through unit. Pulled evaporator cover and tested thermistor value, found thermistor is reading 6.4k ohms, which equates to 42 degrees. Thermistor is out of range, will need replaced. Replaced thermistor using truck stock part. Steamed evaporator clear. Airflow restored to unit. Advised customer to allow several hours for unit to return to desired cooling. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Mentor, OH 44060

Joe O

Job Details: 12/14/2022

Installed moisture sensor harness. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Bedford Heights, OH 44146

Manny

Job Details: 12/14/2022

"Cc that the light switch broke and that she cant change the temp, verified and switch is broken, explain to customer since switch is broken in the close position, she wont have light and or display since the switch needs to be open for control to activate, unit needs door switch ; ordrng 1 W11123941 (switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ02

Near Eastlake, OH 44095

Dan H

Job Details: 12/14/2022

"Customer complaint that door gaskets are falling off, confirmed, pushed gaskets in, gaskets fell off immediately, unit needs new fresh food section and freezer section door gasket; ordrng 1 W11030683 (Ff gasket) and 1 W11574983 (Frz gasket)"

We serviced a

GE REFRIGERATOR

Model CYE22TP2MDS1

Near Garfield Heights, OH 44128

Manny

Job Details: 12/14/2022

"Cc unit dispenser not working, verified and unit no dispensing, and no display, reset power to the unit and ui working but not display, tried dispensing and when pressed paddle ui froze up and door board started clicking, spoke to BJ he said replace both board but to advise customer that there might be issues with the main board as well, let customer know and she said if its bad after you replaced those 2 we would order it then.; ordrng 1 WR55X34167 (Pcb board) and 1 WR55X29506 (Door board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA OTR MICROWAVE

Model MVH230E/01

Near Mayfield Heights, OH 44124

Manny

Job Details: 12/14/2022

"Cc unit missing handle and not working, verified and unit missing outer door panel, not part available for this unit, checked service matters for parts list and nothing comes up, spoke to bj and he can find any parts list either, checked on sears parts and all door parts are NLA.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Lorain, OH 44052

Gabriel P

Job Details: 12/14/2022

Console fail it has a burn spot on it took pictures ordering console ; ordrng 1 W11478519 (Console)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Royalton, OH 44133

David R

Job Details: 12/14/2022

"Cc unit was sensing then stopped. Ran diagnostics, no error codes. Ran a test cycle, all components working. Ran a calibration. Good, ran a normal cycle. Drained and ran another normal cycle with load of towels in, watched as progressed through cycle. Good. Unit is working correctly, Op Test Ok."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS00

Near Avon Lake, OH 44012

Angel

Job Details: 12/14/2022

Cc that unit works fine but when they use both at the same time they dont heat properly. Ran diagnostics and unit has a F1E1 error code for relay board again so I put bottom oven to preheat to 350* and unit was around 348* after 15mins of waiting. So I called techline spoke with Scott explained issue and gave him the parts I replaced last time and he said i replaced the upper board not the bottom but also stated the ui could be giving the issue as well which I had replaced last time hes saying the bottom control board and ui also to change out the temp sensors file#7735269860. Ordering parts. ; ordrng 1 W11179310 (Main board) and 1 W10801665 (Main board) and 1 W10588749 (Ui) and 2 W10859573 (Temp sensor)s

We serviced a

MAYTAG WALL OVEN

Model CWE4800ACS

Near Cleveland, OH 44121

Corina B

Job Details: 12/14/2022

CC that the unit had an error code. Heated the oven to 350* found the broil element staying on after the preheat. The relay on the control is getting stuck. Will need a control. Part is nla; ordrng 1 74010613 (Control)

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Eastlake, OH 44095

Jason N

Job Details: 12/14/2022

"Cc unit upper oven not heating Ran bake test on upper oven, found ignitor not glowing. Ignitor open. Replaced bake ignitor using truck stock ignitor kit. Reran bake test on upper oven to 300 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HPR

Near Broadview Heights, OH 44147

David R

Job Details: 12/14/2022

"Cc FF slide rail broke. Slide rail on left side broke, also right end cap to slide rail broke. Gave estimate for parts. Ordering slide rails and end cap. ; ordrng 1 WP67007026 (Slide rails FF) and 1 WP12656018 (End cap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model pavt920aww

Near Cleveland, OH 44125

Marie V

Job Details: 12/14/2022

Cc that the unit is not spinning the clothes out. Confirmed with video. Unit is spinning but not properly. Showed bj unit needs belt and thrust bearing. ; ordrng 1 12002213 (Thrust bearing) and 1 WP21352320 (Belt)

We serviced a

KITCHENAID RANGE

Model KSDG950ESS6

Near Broadview Heights, OH 44147

David R

Job Details: 12/14/2022

"Cc blower motor making loud vibrations when on high and low, too off components to motor, reseated them, screwed down and reset the spring loaded clip into place. Pushed back into correct spot. Started on high and low for blower. Good. No noises or vibrations. Op Test Ok."

We serviced a

GE REFRIGERATOR

Model GYE22KMHFES

Near Mentor, OH 44060

Jason N

Job Details: 12/14/2022

"Installed ff evaporator fan. No abnormal noise, operation test good. Cleared ice buildup in freezer section. Steamed down drain hole in tray. Ensured good flowthrough. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near South Euclid, OH 44121

Manny

Job Details: 12/14/2022

"Cc unit stop cooling again, verified and unit not cooling, compressor not running, checked pressure and good pressure, compressor pulling 9.02amps compressor is seized up and really hot to touch. Ordering compressor ; ordrng 1 W11574734 (Compressor)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Lorain, OH 44053

Gabriel P

Job Details: 12/14/2022

"Steam evaporator found loose wire also force into defrost and heater came on,opt test ok if she continues to have issue order W11546690 control"

We serviced a

WHIRLPOOL RANGE

Model JGR8850BDQ

Near North Olmsted, OH 44070

David R

Job Details: 12/14/2022

"Cc unit not heating up to temp. Checked bake ignitor, small crack in middle. Will need an igniter kit. Customer paid SVC only, does not want to put money into 20 year old range. Senior discount applied. ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Cleveland, OH 44113

Corina B

Job Details: 12/14/2022

"CC that the unit is making a loud noise. Confirmed. Found the rear panel and the cover dent, pushing against the frame. Will need a new panel and cover. Office to reschedule appointment ; ordrng 1 W11516794 (Panel) and 1 W11519687 (Cover) and 1 W11519685 (Air duct) and 1 W11519690 (Blower wheel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Joe O

Job Details: 12/14/2022

"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 6.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok Customer does have unit in garage. Advised it is not designed to function properly in garage temps. Customer plans to move unit into house."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS07

Near Berea, OH 44017

Marie V

Job Details: 12/14/2022

"Replaced transformer, magnetron and capacitor. Tested unit, pass. Installed unit, and tested again. Pass. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44123

Corina B

Job Details: 12/14/2022

CC that there is not enough water going into the washer. Started a cycle on power wash with deep fill. Advised cust to fill half a basket and 1-2 tablespoons of he detergent. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Ran a drain spin. Opt test ok

We serviced a

GE MICROWAVE

Model JT3800SH7SS

Near Avon Lake, OH 44012

Angel

Job Details: 12/14/2022

"Cc that microwave section is not heating. Confirmed used a mug with water to test unit and as soon as the unit started the magnetron made a loud sound unit will need magnetron, capacitor and diode. Ordering parts; ordrng 1 WB26X32629 (Magnetron) and 1 WB27X11033 (Capacitor) and 1 WB27X10037 (Diode)"

We serviced a

KITCHENAID DISHWASHER

Model KUDIO1ILBL6

Near Hiram, OH 44234

Brian M

Job Details: 12/14/2022

Cc of blinking clean light Reset control light went out Ran test cycle OP Test Ok Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS00

Near Bentleyville, OH 44022

Brian M

Job Details: 12/14/2022

"Cc of leak found leak coming from water line at hinge Was able to splice in a guess fitting but this is a temporary fix unit needs a door Unit is built in and will require 2 technicians ; ordrng 1 W10800793 (dor-fip us), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Solon, OH 44139

Brian M

Job Details: 12/14/2022

Cc unit not draining Found drain pump not get power from control Needs control advised to replace the drain motor as well ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10348269 (drain pump) and 1 SHIPPING (shipping and handling)

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Cleveland, OH 44124

Brian M

Job Details: 12/14/2022

Cc unit not spinning Ran diagnostics no errors found Ran test 12 no issues OP Test Ok

We serviced a

GE RANGE

Model ZGU384NSM4SS

Near Cleveland, OH 44124

Brian M

Job Details: 12/14/2022

"Cc unit not sparking Verified power to unit No spark coming from module Suspect bad spark module Front right burner screws rusted out will need drill out and burner replacement Spark module, burner and screws ; ordrng 1 WB13T10078 (module spark) and 1 WB28T10114 (burner injet) and 2 WB01T10092 (screw simmer main hd)s and 1 SHIPPING (shipping and handling)"

We serviced a

GE DISHWASHER

Model GDT630PYM5FS

Near Eastlake, OH 44095

Dan H

Job Details: 12/14/2022

"Installed new console, op test good"

We serviced a

MAYTAG RANGE

Model MER7700LZ2

Near Rome, OH 44085

Dan H

Job Details: 12/14/2022

"Installed new control and light socket, op test good"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Rock Creek, OH 44084

Dan H

Job Details: 12/14/2022

"Customer complaint of f6e3 error code, ran diagnostics found f6e3(miscommunication acu cannot hear user interface) error code, unit needs new user interface; ordrng 1 W11158457 (User interface), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Conneaut, OH 44030

Dan H

Job Details: 12/14/2022

"Installed new control, op test good"

We serviced a

FRIGIDAIRE DBL WALL OVEN

Model FGET3065PFD

Near Conneaut, OH 44030

Dan H

Job Details: 12/14/2022

"Installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Lyndhurst, OH 44124

Brian M

Job Details: 12/14/2022

Customer showed pop took pic Also service bench shows in warranty Customer complaint of leak ; schdld next appmnt for 12/20 TUE !

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Rocky River, OH 44116

Manny

Job Details: 12/14/2022

"Replace bellow, and check drain pump, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Painesville, OH 44077

Joe O

Job Details: 12/14/2022

"Cc: damp clothes at end of sensing cycle, not heating wellEntered diagnostics. Found no stored error codes. Ran diagnostics test cycle. Found moisture sensor is functioning. Found unit is heating in normal cycle. Advised customer on moisture sensor and load size. Customer washing mixed loads. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Painesville, OH 44077

Jason N

Job Details: 12/14/2022

"Cc unit oven door gasket not complete or incorrect Customer stated she was worried how the oven door gasket was missing on the bottom and that its not going to properly seal the oven door. Found no issues with gasket, advised customer the gasket is manufactured by design, the gasket is only to minimize heat escape from oven. This is not a self clean model, thus its not necessary to have a heavy duty gasket to completely surround the oven cavity. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HC0

Near Lorain, OH 44053

Gabriel P

Job Details: 12/14/2022

"Ran diagnostic and did factory reset,unit working as design"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Mayfield Heights, OH 44124

Brian M

Job Details: 12/14/2022

Customer showed pop took pic Cc unit not washing Found sump getting power but just humming needs sump assembly ; ordrng 1 W11025157 (pump&motor)

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Avon, OH 44011

Angel

Job Details: 12/14/2022

Replaced control board and latch tested unit opt test ok.

We serviced a

FRIGIDAIRE RANGE

Model PLCF489ACB

Near Ashtabula, OH 44004

Dan H

Job Details: 12/14/2022

"Customer complaint that left front burner arcs on its own, igniter is not arcing, unable to duplicate the problem , unit is operating as designed"

We serviced a

GE DISHWASHER

Model GDF520PGJ4CC

Near Oberlin, OH 44074

David R

Job Details: 12/14/2022

"Cc unit not coming on when pressing UI. Found the main control underneath overheated and shorted, shorted harness and UI as well. Door hinge making noise. Worn gasket. Will need both controls, harness, hinges and gasket. ; ordrng 1 WD21X24900C (Control) and 1 WD21X22596 (Harness) and 1 WD34X22258 (UI control) and 1 WD14X20128 (Arm hinge) and 1 WD14X20129 (Arm hinge) and 1 WD08X23476 (Gasket)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Perry, OH 44081

Joe O

Job Details: 12/13/2022

"Cc: not cooling properlyFound temps in ff section at 56 degrees, freezer at 14 degrees. Found evap completely frosted over. Found heating circuit open from control. Heater harness open. Needs harness and element; ordrng 1 W11546681 (Evap harness) and 1 W11546610 (Element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Elyria, OH 44035

Marie V

Job Details: 12/13/2022

"Cc that the unit is not washing but it fills and drains. Confirmed. Verify power going to motor, 120V. Replaced pump motor. Tested unit, no leaks. Op test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Madison, OH 44057

Dan H

Job Details: 12/13/2022

"Customer complaint that unit does not fill then goes straight to drying sometimes, started normal wash cycle, unit filled and began washing, unit drained, canceled cycle, started again, unit didnt start, unit needs new control; ordrng 1 5304531745 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Middlefield, OH 44062

Brian M

Job Details: 12/13/2022

Customer complaint unit not washing well Ran test cycle Found unit fills up with cold water at initial fill and customer using way to much soap Advised on usage and recommended to run sink before starting so unit can fill with hot water Unit is operating as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Ravenna, OH 44266

Brian M

Job Details: 12/13/2022

Installed icemaker and heater Unplugged unit and reset control for icemaker errors Advised to watch

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon Lake, OH 44012

Angel

Job Details: 12/13/2022

"Cc that unit is not wanting to sense it just starts and than stops. Verified and unit has an F7E4 error code re-engagement of tub was not successful looked underneath and everything looks good also spun tub by hand and itself smooth its not binding tried testing unit in diagnostics and it didnt spin much and motor hums and tries to spin but cant. Unit will need stator, clutch and slider replaced. ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Oberlin, OH 44074

David R

Job Details: 12/13/2022

"Replaced control in fresh food section, User interface control and thermistor sensor. Advise customer to give 24 hours for unit to cool and 24-48 hrs, for a full bin of ice. Operation test OK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Oberlin, OH 44074

David R

Job Details: 12/13/2022

Came for GP to charge unit with R600. 53G. Reset temps. Give 24hrs to cool and 24-48 hrs for ice. Customer to monitor

We serviced a

KITCHENAID WALL OVEN

Model KBMC140HSS04

Near Painesville, OH 44077

Dan H

Job Details: 12/13/2022

"Customer complaint that door falls open, confirmed, found tension springs broken, found door frame broken, unit needs new tension springs and door frame ; ordrng 1 WP4452396 (Rh spring) and 1 WP4452395 (Lh spring) and 1 WP8303556 (Door frame), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Cleveland, OH 44105

Manny

Job Details: 12/13/2022

"Cc door falling off, verified and hinge is broken and need to be replaced light switch broke when the door fell. Door keeps falling and the stud on hinge keeps coming out. Ordering hinge and switch ; ordrng 1 WP2254473 (hinge-door) and 1 W11384469 (Door switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Elyria, OH 44035

Gabriel P

Job Details: 12/13/2022

Replace switch opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Chardon, OH 44024

Jason N

Job Details: 12/13/2022

Cc unit steam clean does not work Ran steam clean function with water added to bottom of unit. Unit bake element turned on. Let unit start steaming water. Steam clean is working as designed at this time. Advised customer that steam clean function is only designed for light duty cavity cleaning and is not a high heat self clean option. Unit is working as designed at this time.

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Chagrin Falls, OH 44023

Corina B

Job Details: 12/13/2022

Replaced the ui. Brought core back for return. Heated ovens to 350*. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lakewood, OH 44107

Marie V

Job Details: 12/13/2022

"Cc that the unit has a error and seems to be like is not spinning. Confirmed. Ran diag, found error code F7E7 motor unable to reach target rpm f7e1 basket speed fault. Tilted unit and found grease all over, belt off place. Out belt back in and gave estimate to cust. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Lakewood, OH 44107

Marie V

Job Details: 12/13/2022

Replaced control. Tested unit. Pass. Motor and diverter sounds good. It was loud because of the water issue. Op test okNo core for return.

We serviced a

KITCHENAID MICROWAVE

Model KCMS1555SBL1

Near Chardon, OH 44024

Jason N

Job Details: 12/13/2022

"Cc unit not powering on Customer had unit pulled from cabinet. Plugged in unit, unit does not power on. Checked main fuse, fuse checked good. Checked cavity thermostat, noticed one connector looked to have been getting hot, thermostat itself is open. Thermostat ( 8184383) is discontinued, unable to repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44105

Manny

Job Details: 12/13/2022

"Cc unit not working and making noise when set to wash, verified and latch is broken and unit wont let me into diagnostics, unit needs control and latch; ordrng 1 W11513248 (Latch) and 1 W11513246 (Control)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Painesville, OH 44077

Dan H

Job Details: 12/13/2022

"Customer complaint of burning smell, found spray arm melted in two, unit needs new spray arm, unable to reach landlord, landlord has not been quoted for repair; ordrng 1 5304517203 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 12/13/2022

"Customer complaint that unit is not starting, confirmed, capacitor tests good, motor windings are out of range, unit needs new motor and harness; ordrng 1 W11643701 (Harness) and 1 W11026785 (Motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Atwater, OH 44201

Brian M

Job Details: 12/13/2022

Cc of error Found drip pan to have water in it Found brass elbow to have a leak Tightened nut Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Oberlin, OH 44074

David R

Job Details: 12/13/2022

"Cc unit door alarm on. Read through owners manual. Door alarm will activate after 2 mins and will not turn off till customer turns it off manual, owners manual page 2 reference sheet. Found ice under ice tray blocking it from sitting correctly, corrected. Closed all doors, turned alarm off. Wait 10-15 mins. No alarm activated. Good. Op Test Ok."

We serviced a

GE REFRIGERATOR

Model GFE27GSDASS

Near Olmsted Township, OH 44138

David R

Job Details: 12/13/2022

"Did not notice job was not confirmed before clocking in. Called office, customer did not want. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Fairview Park, OH 44126

David R

Job Details: 12/13/2022

"Talk to HB about warranty. Customer complaint, unit heating not turning. Found broken belt and worn idler. Replaced repair kit from t/s. Ran unit, heating and tumbling properly. Good. Op Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Solon, OH 44139

Corina B

Job Details: 12/13/2022

Replaced the suspension rods. Ran a calibration. Started a drain and spin. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

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