We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Beachwood, OH 44122
Joe O
Job Details: 05/17/2023
"Cc: ol errorFound basket is not disengaging/floating. Found basket and shaft seized together. Will need tub assembly and basketCustomer does not want to repair at this time; ordrng 1 W10549509 (basket) and 1 W10435302 (bearing), used 2 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DRYER
Model IED4400VQ1
Near Ashtabula, OH 44004
Dan H
Job Details: 05/17/2023
"Customer complaint that unit is not starting, confirmed, found door switch broken, installed new door switch, op test good ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willoughby, OH 44094
Jason N
Job Details: 05/17/2023
"Installed main control. Started quick wash cycle. Unit sensed, filled and advance to wash. Canceled to drain unit. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Euclid, OH 44123
Jason N
Job Details: 05/17/2023
Installed dispenser. Op test good. Tucked insulation back behind kick plate. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS01
Near Wickliffe, OH 44092
Jason N
Job Details: 05/17/2023
Installed Appliance manager board. Ran bake tests on both upper and lower ovens to 350 degrees. Temperature checked both ovens for proper calibration. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Seven Hills, OH 44131
Corina B
Job Details: 05/17/2023
"CC that the unit will spin very fast, just moved the washer from a diffuser house. Confirmed. Found the spring off of the tub. Re installed the spring. Started a drain and spin. Opt test ok."
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HS01
Near Parma, OH 44134
David R
Job Details: 05/17/2023
Replaced all switches and elements. Tested. Good. Working as designed. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44134
David R
Job Details: 05/17/2023
"Cc unit not cooling. FF reading 70* and FZ reading about 30*. Fund frost building up on FZ evap, no fan running at all. Could not pull fridge out at this time. Went into diagnostics, Evap fan not running, no voltage from control. Tried testing heater and numbers climbing and falling. Ordering fan, blade, heater, thermistor and control. **2 count. ; ordrng 1 WPW10464673 (Evap fan) and 1 WPW10384183 (Thermistor) and 1 WP2163777 (Blade) and 1 WPW10436849 (Heater) and 1 W11035836 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Shaker Heights, OH 44120
Bill
Job Details: 05/17/2023
"Cc water leaking from front of unit. Could not confirm cc, ran unit for 30 min could not get unit to leak. Can only assume over suds, explained to customer what I was thinking, recommend they try dish pods vs powder."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTGXNQ15
Near Cleveland, OH 44121
Corina B
Job Details: 05/17/2023
CC that the unit will not turn on. Confirmed. Freezer 32* ff 56*. The fans and compressor are not running. Turned the defrost timer and unit turned on. Good frost pattern on the evaporator. Will need a new defrost timer and thermostat ; ordrng 1 WP2198202 (Thermostat) and 1 W10822278 (Defrost timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB02
Near Euclid, OH 44119
Corina B
Job Details: 05/17/2023
Replaced the housing. Tested about a gallon of water through it. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLA20ELSS01
Near Shaker Heights, OH 44120
Bill
Job Details: 05/17/2023
"Cc not making ice leaking water down to the basement confirmed cc. Changed ice maker, and supply line. Opt test good"
We serviced a
KENMORE OTR MICROWAVE
Model 7908033310
Near Lakewood, OH 44107
Marie V
Job Details: 05/17/2023
"Cc that when close door unit cooling fan for control comes on. Confirmed. Found middle interlock open when door is close and close when door is open. Put back together and it stared working. If it fails again it will need interlock. ; ordrng 1 5304464098 (Interlock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Lakewood, OH 44107
Manny
Job Details: 05/17/2023
"Cc unit not cooling, stated another company was here and told her she needs a cfc repair, but she should call us since shes under the 60 months warranty for parts and service, verified and unit under 60 months warranty for cfc parts and labor, unit is warm inside, pulled out and connected to killawatt meter and compressor pulled 9.68amps unit needs compressor and drier replaced. Ordering compressor and drier.; ordrng 1 W11126760 (compressor(under 60months warranty)) and 2 WPW10143759 (dryer(under 60months warranty ))s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Lakewood, OH 44107
Marie V
Job Details: 05/17/2023
Defrosted all ice and replaced control. Set tor recommended temps. Advice cust to allow 24 hours before restocking. Op test okNo core for return.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Solon, OH 44139
Brian M
Job Details: 05/17/2023
Cc unit not spinning Found hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brooklyn, OH 44144
Gabriel P
Job Details: 05/17/2023
"Found latch not locking and pump not draining water still on basket found wire snap fix issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Cleveland, OH 44111
Marie V
Job Details: 05/17/2023
"Cc that unit is not freezing foot and some things are cold at the bottom. Took temps 58* in fresh food section and 60* in freezer. Took evaporator cover off and found no frost and a big block of ice. Showed cust. Unit will need sealed system repair. Cust will buy new. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Westlake, OH 44145
Manny
Job Details: 05/17/2023
"Cc unit freezing up in the Ff, Replaced parts pre id per SP#W11092686, opt test ok advise customer to monitor the unit, took core for return. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Mentor, OH 44060
Jason N
Job Details: 05/17/2023
Installed customer supplied part. Ran test cycle in entirety to reinitialize heater circuit. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/17/2023
"Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DVE43R6100PIA3
Near Gates Mills, OH 44040
Brian M
Job Details: 05/17/2023
"Cc no heat Found heater open Needs heater kit ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cleveland, OH 44111
Manny
Job Details: 05/17/2023
"Replace heater, opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Olmsted Township, OH 44138
Marie V
Job Details: 05/17/2023
"Cc that they have to run unit twice to dry clothes and older dryer ws not like that. Ran diag , no error codes. Tested unit heating up properly, verify vent outside is clean. Advice cust to if drying mix clothes use time dry. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44128
Bill
Job Details: 05/17/2023
"Cc ice maker not dispensing ice very well. Confirmed cc took out ice container, found 3 of the 6 teeth on the upper and lower couplers to be broken. Ordered lower coupler and ice container; ordrng 1 WP2220458 (Coupling lower) and 1 W11244434 (Ice container), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 05/17/2023
Customer complaint of noise cannot find noise but notice bolt that holds shield correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
Bill
Job Details: 05/16/2023
"Cc water from ice maker, confirmed cc after further digging in diagnostics found I.M. Error code e2 motor position lost, ran motor test passed one failed the sec, ran test on fan, fan operated but sounded weak. Ordered ice make, I.M. Fan and gaskets. Office to follow up as ice maker is not in stock. Ice maker temp 12 deg; ordrng 1 W11577195 (Icemaker) and 1 WPW10320706 (Gaskit) and 1 WPW10280988 (Gasket) and 1 W10846539 (Ice box fan)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Strongsville, OH 44149
Gabriel P
Job Details: 05/16/2023
"Something drop by heating element and melted advice customer to use dishwasher washer lemon cleaner or affresh and if smell go away if it dont I would replace heater ran diagnostic test pass no error code found,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44149
Gabriel P
Job Details: 05/16/2023
"Replace control and ui,opt test ok"
We serviced a
GE RANGE
Model JGBS66DEK4WW
Near Cleveland, OH 44135
Gabriel P
Job Details: 05/16/2023
"Found bad hinges ordering ; ordrng 2 WB10X21809 (Hinge)s, used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/16/2023
"not heating Found Thrmst-fix open replace from t/s is heating opt test ok also replace fuse ; used 1 WP3392519 (THERMAL FUSE), and 1 3387134 (Thrmst-fix) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chardon, OH 44024
Brian M
Job Details: 05/16/2023
"Cc of noise when spinning Found unit to squeak during spin Suspected belt Replaced using truck stock No goodNeeds gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (drive pulley), used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon Lake, OH 44012
Angel
Job Details: 05/16/2023
Cc that the ui is peeling. Confirmed replaced with new ui opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Avon Lake, OH 44012
Angel
Job Details: 05/16/2023
"Cc that unit was not draining. Confirmed cc, ran unit and it will not drain removed drain pump and found a piece of glass stuck inside removed it tested unit again opt test good."
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Chesterland, OH 44026
Brian M
Job Details: 05/16/2023
"Cc unit not heating Found no issues with igniter or coils, set on different settings and unit is kicking in every time Advised to watch , possibly a failing igniter or coil pack ; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/16/2023
Cc unit not holding temps Unit set to 33 placed probe between products in fridge Getting 34 degrees on product in fridge Getting -1 on products in freezer At this time unit is functioning properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/16/2023
"Inspected tub Found that holes for third rack do no align Called whirlpool they said to reorder; ordrng 1 W11502321"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Streetsboro, OH 44241
Brian M
Job Details: 05/16/2023
Installed door
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Hiram, OH 44234
Brian M
Job Details: 05/16/2023
Cc front right burner not functioning properly Needs switch And element ; ordrng 1 WP3149400 (switch-inf) and 1 W11047722 (elmnt-surf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Andover, OH 44003
Brian M
Job Details: 05/16/2023
No frost on evap compressor running hot Needs sealed system repair Evap compressorUnit is in RV and has limited space ; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Angel
Job Details: 05/16/2023
Replaced temp switch tested unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44119
Marie V
Job Details: 05/16/2023
Cc that the latch is not working. Confirmed replace from surplus. Ran calibration. Op test ok; ordrng 1 W11513248 (Latch)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB03
Near Aurora, OH 44202
Corina B
Job Details: 05/16/2023
"CC that the unit is not cooling. Confirmed. Found the cooling off. Turned unit on. Ran diag compressor and the fans turned on. Advised Cust if this happens again will need a new ui and control. ; ordrng 1 W11269232 (Ui) and 1 W11399844 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model Mvw7230hw0
Near Streetsboro, OH 44241
Corina B
Job Details: 05/16/2023
Replaced the drum. Ran a normal cycle. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Corina B
Job Details: 05/16/2023
"CC that there is no water going into the unit. Confirmed. Replaced the control and valve. Unit filled, The motor is humming. Will need a new pump and motor. ; ordrng 1 W11416362 (Pump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Aurora, OH 44202
Corina B
Job Details: 05/16/2023
CC that the ice maker is not working. Confirmed. Found the wires at the bottom pinched. Will need a new door. Office to reschedule. ; ordrng 1 LW11202404 (Door)
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2023
"CC that there was a lot of suds on the floor and the pump and ui have been replaced before. Ran calibration 2-1 stuck key, 9-2 diverter stuck on, 5-1 door switch stuck open, 9-1 diverter can not find home position. No suds in the tub. Started a normal cycle with a pod. No unusual suddings with the pod. Correct amount of water in the unit. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2023
Replaced the heater. Opt test ok.
We serviced a
MAYTAG WASHER
Model LSQ8520JQ1
Near Avon Lake, OH 44012
Angel
Job Details: 05/16/2023
"Cc that unit just stopped ed mid cycle tested unit and it started running but stopped and smelled like something burning. Took of washers case to get to bottom components and motor was smelling like it was burning also gearcase has oil around it as well. Checked drain pump to make sure there was nothing stuck in it and it was clear also coupling was good, unit will need motor, gearcase, tub seal, coupling and block gave customer estimate decided just to buy new. ; ordrng 1 3360629 (Gearcase) and 1 WP661600 (Drive motor) and 1 285753A (Coupling) and 1 W10814296 (Gasket) and 1 WP389140 (Block), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2LHAXMB10
Near Cleveland, OH 44128
Marie V
Job Details: 05/16/2023
"Cc of unit not working. Confirmed, , fan, compressor, condenser fan are not working only freezer light. Control getting 120V. But not operating. Will need new control. Control is discontinued. ; ordrng 1 WPW10135090 (Control discontinued)"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Mayfield, OH 44143
Jason N
Job Details: 05/16/2023
Installed cold inlet valve. Ran auto test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Moreland Hills, OH 44022
Marie V
Job Details: 05/16/2023
"Cc that the unit is showing a error code. F5e3, got it open and ran diag, f5e3 unlock issue and f8e3 overflow conditions. Try running a test cycle , but unit will not latch properly, will need new. ; ordrng 1 WPW10443885 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Gates Mills, OH 44040
Jason N
Job Details: 05/16/2023
Cc unit cancel button works but unit will not light up or run a cycle.Found several buttons on touch console are working but will not light up. Unit will need interface console replaced. Customer declined repair at this time. Estimate only. ; ordrng 1 W11493862 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Chesterland, OH 44026
Jason N
Job Details: 05/16/2023
"Cc ice cubes fused together in ice containerCustomer stated he had the ice cubes fuse together once after last service. Rechecked all seals. Ran ice box fan test 59, good airflow. Called wp techline, Rob, based on all checks that have been made and the fact customer is only experiencing fused ice on rare occasions, advised to have customer empty ice container once a week. No parts or changes to settings to be made."
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Avon Lake, OH 44012
Angel
Job Details: 05/16/2023
Replaced drive motor and door switch tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Lakewood, OH 44107
Angel
Job Details: 05/16/2023
Cc that unit was making dumping sound. Confirmed cc started unit and I could hear it dumping took apart unit after verifying found a golf t stuck between seal causing sound. Removed it tested unit again opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Lyndhurst, OH 44124
Marie V
Job Details: 05/16/2023
"Cc that the uni is not cooling. Took temps 40* in fresh food section, and freezer at 13* . Took evaporator cover off and found big block of ice at the evaporator top right corner, and good frost pattern. Set unit to defrost, stared defrosting but it stopped, control showing open but by metal was still close. Would recommend replacing both, control and hrness.; ordrng 1 W10911102 (Harness) and 1 WPW10677146 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Lakewood, OH 44107
Angel
Job Details: 05/16/2023
"Cc that unit was screeching. Turned on unit and confirmed started squealing loud. Took apart unit found one of the rollers ceased replaced, roller belt and idler pulley tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8200YW2
Near Westlake, OH 44145
Marie V
Job Details: 05/16/2023
"Cc that unit runs but no heat. Confirmed, took voltage at terminal block is good. Verify unit will need heater and cut off. Cust will not fix. ; ordrng 1 279973 (Cut off) and 1 WP8544772 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Angel
Job Details: 05/16/2023
"Cc that unit is has water in bottom left over she can hear it when she moves basket, agitator is loose and water only comes out hot. Verified and agitator is fine it moves back and forth like that and water is normal as well explained to customer theres always boing to be some water left over in drum and for the hot water the hoses were on backwards so I switched them to how there supposed to opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Chardon, OH 44024
Jason N
Job Details: 05/16/2023
"Cc unit not workingCustomer stated no water is circulating when running a cycle. Ran diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on in test cycle. Unit will need pump/motor assembly replaced. Customer declined repair, estimate only. ; ordrng 1 W11087376 (Pump/motor assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/16/2023
Cc that unit will not wash. Started a cycle and unit will fill and drain but mot wash will need sump pump replaced. Ordering part; ordrng 1 W11025157 (Wash pump)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/16/2023
Unit working as design
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/16/2023
"Cc that unit is not starting, it showing number on the panel but not working as should, confirmed. Found control panel has cancel button stuck, i was able to correct and tested unit but will need new panel. ; ordrng 1 W10910626 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Mentor, OH 44060
Corina B
Job Details: 05/16/2023
"CC that the u it is still not working. Ran diag F8e1 long fill. Started a rinse and spin, when the drain pump kicks on is causing a suction for the water to keep draining. Found the drain hose is shoved 3 into the standpipe. Removed the hose and just set it into the standpipe, started a cycle. No error code.opt test ok."
We serviced a
KENMORE FREEZER
Model 25322442412
Near Madison, OH 44057
Dan H
Job Details: 05/16/2023
"Installed new door gasket and cleared drain tube, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kirtland, OH 44094
Jason N
Job Details: 05/16/2023
"Cc unit not cooling Unit was not turned on for cooling when arrived. Turned cooling on. Observed frost pattern on evaporator for several minutes, no frost pattern appeared. Unit has a refrigerant leak. Unit is located in an RV. Advised customer that unit will need to be made accessible from the rear for us to further diagnose/repair, customer will need to pull unit from cabinet space. Rescheduled customer."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Madison, OH 44057
Joe O
Job Details: 05/16/2023
Cc: lid separatingFound lid separating. Needs lid; ordrng 1 W11470212 (Lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 05/16/2023
"Cc unit not washing. Ran a normal cycle cycle, water going into unit. Diverter in Wash pump just clicking and humming. Power is good to wash pump. Will need wash motor assembly..; ordrng 1 W11087376 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MTB2456DEW
Near Mentor, OH 44060
Joe O
Job Details: 05/16/2023
"Cc: not making iceFound fill tube frozen. Ice maker is cycling. Needs water valve and fill tube defrostedValve shows out of stock. Office to reschedule ; ordrng 1 WP61005273 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD42EASJ1WW
Near Madison, OH 44057
Dan H
Job Details: 05/16/2023
"Installed new belt, op test good"
We serviced a
KITCHENAID RANGE
Model KSEG950ess5
Near Olmsted Township, OH 44138
Manny
Job Details: 05/16/2023
"Replaced control and console, ran test good, took core for Return. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Eastlake, OH 44095
Joe O
Job Details: 05/16/2023
Installed control. Ran test convect bake. Found convect heater not heating. Needs convect fan assembly; ordrng 1 W11441001 (Convect fan assembly)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Berea, OH 44017
Manny
Job Details: 05/16/2023
"Cc unit not heating verified and no heat, took apart and all components checked good, ran diagnostics and found code f1e1 for no voltage at the heater relay, unit needs main control.; ordrng 1 W11525997 (Control)"
We serviced a
KITCHENAID RANGE
Model KEBS107SSS04
Near Parma Heights, OH 44130
Manny
Job Details: 05/16/2023
"Cc unit takes too long to heat, verified and bake element no coming on, but good voltage, unit needs hidden bake element.; ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 05/16/2023
"Customer complaint that unit is not spinning properly, ran diagnostics found f5e2(lock failure) error code, ran test cycle, lid locks, unit filled and agitated, unit spins and drains, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Ashtabula, OH 44004
Dan H
Job Details: 05/16/2023
"Customer complaint that unit is not making ice, found ice bin full, ice maker cycles, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Parma, OH 44130
Manny
Job Details: 05/16/2023
"Replaced agitator cam, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Conneaut, OH 44030
Dan H
Job Details: 05/16/2023
"Installed new harness, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Parma, OH 44129
David R
Job Details: 05/16/2023
"Cc no water. Found some sealer or something stuck in the filter head assembly line, will not come out and backed up in filter head and valves. Ordering filter head and valves. ; ordrng 1 W11346622 (Reservoir) and 1 W11548535 (Valves)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDBDA
Near Independence, OH 44131
David R
Job Details: 05/16/2023
"Cc unit making loud noise, causing low cool, high temps. Found loud noise coming from FZ fan. Removed cover to fan in ceiling and piece of ice fell from propeller. No other ice stuck. On service matters, SP 8178735 goes over Evap drain tray May ice up. Did not feel any other ice building up or dripping down. Customer fridge is empty. Monitor and if anything pops us can call us back. Give 24 hours to return to normal temps and 24-48 full ice. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 05/16/2023
"Customer complaint of loud noise, started fan, placed water in cavity and heated for 1 minute, repeated several times, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Parma, OH 44129
Manny
Job Details: 05/16/2023
"Recover refrigerant, replaced compressor, filter and placed in a 29in vacuum and holding for 15 minutes, charged with 68G of R600 pressure holding at 2 psi, good frost pattern on evap, unit is cooling, advise customer to allow 24 to 48 hours for temps to equalize. opt test ok"
We serviced a
ELECTROLUX OTR MICROWAVE
Model EI24MO45IBCY
Near Willoughby Hills, OH 44094
Jason N
Job Details: 05/16/2023
"Cc unit display light not workingVerified the LED display digits are very dim, unable to see. LED display is part of the main control. Main control will need to be replaced.; ordrng 1 5304509765 (Main control)"
We serviced a
MAYTAG DRYER
Model MGDC300BW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/16/2023
Unit working as design check for vent cannot locate vent customer said is probably in craw space found restricted air flow vent clog advise to get a cleaning company
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rome, OH 44085
Brian M
Job Details: 05/16/2023
Cc unit not functioning properly Found cold valve clogged with rust particles Advised on this issue and how to prevent by placing a gasket filter on supply hose at the shutoff side Cleaned valve Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44144
Marie V
Job Details: 05/16/2023
"Cc that oven does not works. Confirmed, found igniter not working, Replaced from t/s, tested unit. Op test no good. Unit will need control as well. Getting 120 to board but only sending 20V to igniter. Office will contact once they have received eta on the part; ordrng 1 W11620481 (Control), used 1 12400035 (IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS420DKBSS
Near Shaker Heights, OH 44120
Bill
Job Details: 05/16/2023
"Cc not cooling on ff section. Changed evap fan, opt test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Euclid, OH 44119
Joe O
Job Details: 05/16/2023
Cc: intermittently stops heatingFound cabinet bent not allow door to close properly. Called whirlpool tech line spoke with Liam. Sent pics. Transferred to trade care.Unit is being put up for exchange Customer showed pop
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Euclid, OH 44119
Joe O
Job Details: 05/16/2023
Cc: not spinning outFound drain hose on the floor. Advised customer. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mayfield Heights, OH 44124
Bill
Job Details: 05/16/2023
"Cc burning smell from Ui area, could not confirm cc unit had no power in the Ui. Took front door panel off to check power from control to Ui. Found connector to be burnt. ordered control and Ui scheduled return for 5/18 noticed lower rack was missing guide wheels ordered guide wheels.; ordrng 1 W11368911 (Ui) and 1 W11305308 (Control) and 1 WPW10082868 (Wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS7
Near Pepper Pike, OH 44124
Bill
Job Details: 05/16/2023
"Cc ff not getting cold, confirmed cc took temp of ff 77 deg fr 5 deg. Started diagnostics, ran tests for condenser fan, freezer fan opt test good. Ran test for damper, damper would not open. Tested voltage to damped, 120 v present. During probing, damped began to work but not well. Ordered new damper scheduled follow up for 5/18; ordrng 1 WPW10594329 (Damper)"
We serviced a
AMANA REFRIGERATOR
Model Ars9167as
Near Cleveland, OH 44119
Joe O
Job Details: 05/16/2023
"Cc: not cooling properlyFound temps in freezer at 35 degrees. Found unit only has a partial frost pattern. Evap fan vibrating and hitting housing. Found compressor pulling .9 amps. Unit not building any additional frost pattern. Needs compressor, drier, and evap fan motorCustomer does not want to repair at this time; ordrng 1 W10309990 (compressor) and 1 WPW10189703 (motor-evap) and 1 WPW10143759 (dryer) and 1 WP2169142 (evaporator fan blade), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland, OH 44110
Joe O
Job Details: 05/16/2023
Installed drain pump. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near North Royalton, OH 44133
David R
Job Details: 05/16/2023
"Cc unit clothes coming out wrinkled, unit is moving forward out of place. Went into diagnostics, no error codes. Ran test mode, good. All components working. Bypassed lid to watch cycles. Put a load of towels in. Ran normal cycle to get water into unit, watched for 15 mins, good. Filled, washing, all good. Ran a drain/spin cycle. Good. Ended and clothes are dry. Went over with unit coming out of place, no overloading and to also try Anti Vibration Pads to help from loving and less vibration. As far as wrinkled clothing goes. Advised reasons for wrinkled clothes Improper sorting of the wash load, Too many items in the washer for the load size selected, Use of an incorrect wash cycle for the type of clothes being washed, Washing repeatedly in water that is too hot for fabric, Failure to use fabric softener. Any of these of all of this combined could be causing issue. Clothes can wrap around agitator if improperly put in. As of now, unit is running normally. Customer can contact Whirlpool Customer Service if needed.Called techline to document. Unit is working as designed, all functions and options are good and normal."
We serviced a
GE REFRIGERATOR
Model DSHS6VGBBCSS
Near Euclid, OH 44117
Joe O
Job Details: 05/16/2023
"Cc: freezer fan noiseFound freezer fan hitting housing. Needs freezer fan and bladeCustomer does not want to repair at this time ; ordrng 1 WR60X10318 (motor dc evap fan as) and 1 WR60X30922 (Fan blade), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near Solon, OH 44139
Bill
Job Details: 05/16/2023
"Cc noisy during operation, could not confirm, opened up dryer and tested the pulleys while looking for any objects getting trapped. Found idler to be very close to locking up. Was given the go ahead to repair. Used part from surplus. Opt test good.; used 1 W10837240 (Idler pulley) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Solon, OH 44139
Bill
Job Details: 05/16/2023
"Cc unit shut down mid cycle. Confirmed cc, no power to Ui. Pulled bottom off of unit to access power junction. Tested power coming into unit, 0 volts. Tested power at outlet, had power in unoccupied socket. Went to move power cord from top of outlet to bottom, unit came on. Explained to customer that power out let needed to be replaced."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Wellington, OH 44090
David R
Job Details: 05/16/2023
"Cc clothes getting torn and pieces broke in dryer. Took pics. Found lint trap assembly broken brackets and sharp pieces. Ordering lint trap, duct, grill outlet housing. ; ordrng 1 W10906551 (Grill outlet) and 1 WPW10516085 (Lint trap) and 1 WPW10211896 (Lint duct)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44113
Manny
Job Details: 05/16/2023
"Replaced shocks, and leveled unit, ran test cycle, opt test ok"