Service History 174 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near LaGrange, OH 44050

David R

Job Details: 04/14/2022

"Customer had POP, within first year. Cc unit when dispensing ice motor sticking and not sending out ice or not moving from crushed to cubed. Verified, icemaker Aug motor keep turning making sound but not actually tuning ice bucket to dispense ice. Not moving from crushed to cubed on UI. Ordering UI, motor, ; ordrng 1 W11284720 (Ui) and 1 W11185686 (Container) and 1 W11310391 (Motor) and 1 WPW10309866 (Solenoid) and 1 W11378860 (Washer) and 1 WP63052-2 (Impeller)"

We serviced a

FRIGIDAIRE FREEZER

Model GLFU2067FW7

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/14/2022

"Cc unit not cool Found compressor on and running super hot No frost pattern Advised on sealed system repair Evap and compressor ; ordrng 1 5304478809 (compressor) and 1 297414901 (Evap) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Mantua, OH 44255

Brian M

Job Details: 04/14/2022

Cc veggies are freezing in left bin Verified left bin frozen fruit abs veggies Interactive guide was no help No error codes Ran all test and called whirlpool Left vent blowing air up right sucking in Video called whirlpool 7733435240Said to order all freezer evap parts to see what one has the cc damper Engineering dont know what part is exactly needed ; ordrng 1 W11028946 (Cover) and 1 W11455373 (Fan) and 1 W11032663 (Cover) and 1 W11028948 (Cover)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Highland Heights, OH 44143

Corina B

Job Details: 04/14/2022

"CC that the unit does not start. Confirmed no error codes. Run in diag correctly. When starting the unit is will lock and agitate. Will need a new control. Customer is going to call whirlpool ; ordrng 1 W11419215 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Chardon, OH 44024

Jason N

Job Details: 04/14/2022

Cc unit needs front panel replaced due to damageReplaced front panel using customer supplied part. Op test good. Customer satisfied with appearance.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Chardon, OH 44024

Jason N

Job Details: 04/14/2022

"Cc unit spray arms not workingRan diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Wash pump did not turn on during test cycle. Replaced pump and motor assembly using customer supplied pre Id part. Ran diagnostics cycle in entirety to reinitialize heater circuit. Op test good."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Lyndhurst, OH 44124

Corina B

Job Details: 04/14/2022

Replaced the hinges. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Painesville, OH 44077

Joe O

Job Details: 04/14/2022

"Cc: drum looseCustomer stated loose drum, and someone kept using it. Found suspension rods worn. 1 suspension rod out of place. Needs suspension rodsAdvised customer running off balance could have damaged basket and or tubCustomer does not want to repair at this time ; ordrng 1 W10780048 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Willoughby Hills, OH 44094

Jason N

Job Details: 04/14/2022

"Cc unit not powering on, stopped in mid cycleFound unit stopped in drain and spin cycle. Control is powered on and active. Unit will not drain out. Found broken wiring at drain pump connector. Repaired wiring. Unit drained out when powered up. Ran spin and drain test, all functions passed. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS0

Near Highland Heights, OH 44143

Jason N

Job Details: 04/14/2022

"Cc oven temperature not accurate when baking Checked elements, found bake element physically open. Unit needs bake element. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W10779716 (Bake element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Bentleyville, OH 44022

Corina B

Job Details: 04/14/2022

"CC that the unit is not cooling. Confirmed. 77. The inverter is flashing 3xs. Ohmed out the compressor 6.7 ohms. Tested the compressor with the tester. Turned on. Will need an inverter.; ordrng 1 W10629033 (Inverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Broadview Heights, OH 44147

David R

Job Details: 04/14/2022

"Replaced lights, good, all working. Tried to replace door that customer has, but cabinets are to far out, will need a second tech to come and help move unit; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVQ04

Near Sheffield, OH 44054

Angel

Job Details: 04/14/2022

"Cc that water filter was leaking. Verified and found that the filter housing leaks if you remove the filter unit will need filter housing replaced. Gave customer estimate and said they will leave like that for now. Charged service call.; ordrng 1 WPW10121138 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Rootstown, OH 44272

Brian M

Job Details: 04/14/2022

Installed filter head tried original filter no flow Customer had new filter and it flowed but didnt have great pressure According to whirlpool its a clogged filter Customer to order and replace

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/14/2022

"Found drain pump blade broken and replace drain pump and heater cause of recall,then ran calibration and auto test"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Elyria, OH 44035

Marie V

Job Details: 04/14/2022

Cc that the oven does not works and panel. Confirmed found wire burned at terminals block. Do not have power cord on truck. Have to order parts. ; ordrng 1 8171385RC (Power cord stove) and 1 W11416047 (Harness wire)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near North Olmsted, OH 44070

Marie V

Job Details: 04/14/2022

"Recovered refrigerant and replaced compressor and filter drier. Set unit into a vacc, 29*. Filled unit back up 5.0 oz. Pressure going down. Good frost pattern. Advice cust to allow 24 hours to reach normal temps."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Brecksville, OH 44141

David R

Job Details: 04/14/2022

Adjusted are good. Corrected placement of 2nd rack. Customer tested. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Pepper Pike, OH 44124

Jason N

Job Details: 04/14/2022

Cc unit detergent dispenser door broke Replaced detergent dispenser using customer supplied pre Id part. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Bentleyville, OH 44022

Corina B

Job Details: 04/14/2022

CC that the unit is not drying the dishes. Ran diag no codes. Unit was at the end of a cycle. Heater is on. Found no rinse aid in the dishwasher. Advised cust to run the hot water and use rinse aid. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Bentleyville, OH 44022

Corina B

Job Details: 04/14/2022

Replaced the control. Opt test n/g. Will need a pump and motor. Brought the core back for return ; ordrng 1 W11460946 (Pump and motor)

We serviced a

KENMORE WASHER

Model 110.506211

Near Cleveland, OH 44102

Angel

Job Details: 04/14/2022

Cc that unit was not draining. Verified and unit was halfway with water so i tried to put unit into a spin and drain and unit spun and drained the water as should so i put unit into a normal short cycle to test it and it filled washed and drained as should can not find any issues with unit called BJ to see if he had any other ideas but said we can not guess if everything is working. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Cleveland, OH 44102

Angel

Job Details: 04/14/2022

Cc that icemaker stopped working. Verified and found icemaker stopped mid cycle tested icemaker and it would not cycle tried reseting unit to get icemaker to start but did not work. Unit will need icemaker replaced. Replaced icemaker made sure it cycled and filled. Opt test ok.; ordrng 1 W10884390 (Icemaker)

We serviced a

WHIRLPOOL DISHWASHER

Model MDBH989AWB3

Near Berea, OH 44017

Gabriel P

Job Details: 04/14/2022

"Bad drain hose installation and also start and cancel button not responding ; ordrng 1 W10811157 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Lorain, OH 44052

Angel

Job Details: 04/13/2022

Replaced wash pump tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB980BG0

Near Euclid, OH 44132

Jason N

Job Details: 04/13/2022

"Cc unit not spinningRan diagnostics, found code f71 for suds and f32 for long drain. Ran auto test, found unit draining very slowly. Unit needs drain pump. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WPW10409079 (Drain pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Chesterland, OH 44026

Jason N

Job Details: 04/13/2022

Cc unit powers offCustomer stated issue may be related to arc fault circuit unit is running on. Unit is powered on a working properly at this time. Customer is going to monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Euclid, OH 44132

Corina B

Job Details: 04/13/2022

CC that the upper rack clip fell off. Confirmed. The adjuster for the rack fell off and the clip o the rail fell off. Reinstalled both clips. Opt test ok

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Grafton, OH 44044

David R

Job Details: 04/13/2022

Cc no sounds from unit. Cycle signal options will show its changing between no-high sound but still no sounds audible. Ordering Ui control panel. ; ordrng 1 W11413567 (Panel control)

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Olmsted Falls, OH 44138

Angel

Job Details: 04/13/2022

Cc that unit made a clicking sound when going into a spin. Ran diagnostics and no error codes tried doing a manual spin and agitation and no sound besides the click it makes when changing from agitating to a spin explained to customer about the sound and why it makes it looked underneath unit and everything looked good and pulley was tight the only thing i did find was that the agitator was a little wobbly so i retightened screw. Also ran a drain/spin which that was where she was having the problem and unit sounded normal customer stated she only heard the sound once on Sunday but having heard it since. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Chesterland, OH 44026

Jason N

Job Details: 04/13/2022

"Cc unit fault code f3e1Found f3e1 for drawer temperature sensor open or shorted. Could not install temp sensor, pre Id part is for oven, harness is too short. Ordering correct part. Customer wants cancellation list for Friday as she is cooking for Easter Sunday. ; ordrng 1 W10720530 (Temp sensor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Brecksville, OH 44141

Manny

Job Details: 04/13/2022

"Replaced door, customer stated that the Fc door switch not working properly and gets stuck. Verify and FC light wont come on unless the switch gets tapped on. Unit will need a light switch.; ordrng 1 W11396033 (Light switch)"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Cleveland, OH 44111

Marie V

Job Details: 04/13/2022

"Replaced gearcase, agitator slider and drain pump . Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Euclid, OH 44132

Corina B

Job Details: 04/13/2022

Replaced the ice maker. Cycled. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model LXR9245EQ1

Near Richmond Heights, OH 44143

Jason N

Job Details: 04/13/2022

Cc unit agitating not washing clothesFound agitator dog gears worn out. All other operations tested good. Unit needs dog gear kit. ; ordrng 2 285811 (Cam agit kit)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Richmond Heights, OH 44143

Jason N

Job Details: 04/13/2022

"Cc unit freezer not cold enough and ice maker not working.Found freezer section not cold enough to freeze product or make ice. Pulled evaporator cover, found only 1/4 coils on evaporator with frost. Unit has refrigerant leak, will need evaporator and compressor. Evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WP2188822 (Evaporator) and 1 W10507884 (Compressors) and 1 WPW10143759 (Filter drier)"

We serviced a

KENMORE WASHER

Model 110.22352511

Near Strongsville, OH 44136

Angel

Job Details: 04/13/2022

"Cc that unit is not turning on. Verified power and was good but the control boards led light is mot on unit will need control board replaced. Gave estimate to customer and stated they rather buy a new unit. Charged service call.; ordrng 1 W11162442 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC36QKS01

Near Cleveland Heights, OH 44118

Jason N

Job Details: 04/13/2022

"Installed main control and UI. Powered up unit, let all functions start up. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Strongsville, OH 44136

Angel

Job Details: 04/13/2022

Cc that unit was freezing stuff on ff section and freezer was not. Verified temperatures and ff section was at 28* and freezer was at 10* ran step 40 in Diagnostics and noticed that when it was doing step 5 which freon is supposed to be coming in to the evaporator and it was not not so I recovered the freon switched the capillary lines on the 3 way valve put into a vacuum and recharged with 4.5oz of R134a and than ran step 40 again and evaporator started building up frost. Asked customer to wait 24hrs for proper cooling and if any issues to call us back. Opt test ok.

We serviced a

SAMSUNG DRYER

Model dve45m5500za3

Near Cleveland, OH 44110

Jason N

Job Details: 04/13/2022

"Cc unit not heating Check power into unit, good at 264v. Checked all thermals, all checked good. Found burnt L black wire at terminal block, screw holding wire in terminal block is too small causing a loose connection. Replaced wire terminal, and screw using truck stock terminal kit. Ran dryer timed dry heat test, good heat. Op test good. ; used 1 279320 (BLOCK-TERM) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW3

Near Painesville, OH 44077

Joe O

Job Details: 04/13/2022

"Cc: error codes, not spinningFound error codes f3e1(pressure system fault) f7e0(loss of power). Ran normal cycle, pressure system functioning. Found excessive suds in unit. Advised customer of over suds and soap usage. Found customer is using heavy duty(10x) detergent. Ran auto test and calibration. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Bay Village, OH 44140

Gabriel P

Job Details: 04/13/2022

Found fresh food section evaporator frozen there is a service pointer ordering parts needed also drip pan warp ordering whats needed; ordrng 1 W11256332 (Evap cover) and 1 W11087438 (Motor fan) and 1 WPW10675033 (Control) and 1 W11577100 (Ui) and 1 W11457241 (Drip pan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Cleveland, OH 44109

Gabriel P

Job Details: 04/13/2022

"Replace door ,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Chesterland, OH 44026

Brian M

Job Details: 04/13/2022

Cc unit not spinning Found capacitor not sending full voltage Needs cap ; ordrng 1 W11428524 (Cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44119

Corina B

Job Details: 04/13/2022

CC that there is water leaking. Confirmed. Found a pin hole in the plastic waterline. Advised cust to replace with a braided flex line or copper. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Strongsville, OH 44136

David R

Job Details: 04/13/2022

"Cc unit icemaker not working. Stuck in down twist position. Went into diagnostics, slow groan from icemaker but not moving. Getting correct power, icemaker motor not working correctly. Needs icemaker. Ordering.; ordrng 1 W11557001 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Brecksville, OH 44141

David R

Job Details: 04/13/2022

"Replaced bottom spray arm. Tested, good. Op Test Ok ."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Novelty, OH 44072

Brian M

Job Details: 04/13/2022

Cc unit not washing properly Found unit to need valve filter cleaned on cold side and to be leveled Ran calibration OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Cleveland, OH 44113

Marie V

Job Details: 04/13/2022

Replaced glass door. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Broadview Heights, OH 44147

David R

Job Details: 04/13/2022

"Cc made a light crack noise and the washer will not go through cycle ever since. Found F6E3 acu Error, fuse on control couldve popped and broke. Also found hot and cold water reversed. Ordering control*** make sure to correct hot and cold water lines, just switch them over. ; ordrng 1 W11322903 (Main control)"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXCSS

Near Mentor, OH 44060

Joe O

Job Details: 04/13/2022

"Cc: noise, ice maker not workingCustomer stated unit making noise when ff evap fan running. Stated 6 months ago he removed rear panel for similar issue and had ice/frost build up behind evap cover. Found temps at 46 in ff section, and 0 in freezer. Ohmed out defrost heater circuit. Found bimetal closed. Unit not defrosting. Found ice maker failed. Needs ice maker, ff evap fan motor, and controlControl discontinued.; ordrng 1 WR60X10254 (asm motor fre.) and 1 WR55X10998 (pba main(discontinued)) and 1 WR30X10131 (ice maker asm)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, OH 44131

David R

Job Details: 04/13/2022

"Customer had POP 5/7/21. Cc unit not cleaning clothes properly. Found SP, W11531483, replaced actuator t/s. Plugged unit back in. Heard a popping noise. Control wont light up now. New actuator couldve shorted control. Ordering control, actuator, harness. ***Replace control and actuator first. ; ordrng 1 WPW10006355 (Actuator) and 1 W11399433 (Control) and 1 W11545744 (Harness), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL COOKTOP ELE

Model KCED606GSS01

Near Willoughby, OH 44094

Joe O

Job Details: 04/13/2022

Cc: cooktop hot light onFound contacts in element closed. Needs right element; ordrng 1 W10823727 (elmnt-surf)

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Willoughby, OH 44094

Joe O

Job Details: 04/13/2022

Cc: burn marks on rear ventAdvised customer the darkening of the vent is normal due to heat. Unit functioning as designed. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Op test ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOS31ES7JS00

Near Brecksville, OH 44141

Manny

Job Details: 04/13/2022

"Found p6 connector no plug in all the way, reconnected p6 and unit is heating, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Madison, OH 44057

Dan H

Job Details: 04/13/2022

"Installed new control,p and thermistor, cleared evaporator , found evaporator fan motor not running, unit needs new fan motor ; ordrng 1 W11249952 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model LA5668XTW0

Near Newburgh Heights, OH 44105

Gabriel P

Job Details: 04/13/2022

Found gfi trip also found cord plug in wrong correct issue unit working

We serviced a

WHIRLPOOL RANGE

Model SF362LXSS0

Near Mentor, OH 44060

Joe O

Job Details: 04/13/2022

"Cc: oven not heatingFound dsi board receiving proper power. Oven not igniting or sparking. Needs dsi boardCustomer does not want to repair at this time; ordrng 1 WPW10331686 (module,spark), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE OTR MICROWAVE

Model JVM1790SK01

Near Maple Heights, OH 44137

Manny

Job Details: 04/13/2022

"Cc start button not working, verified and unit wont start, removed control panel and checked interlock switches and they pass, when reinstalling the console noticed a crack on the board, unit will need console assembly and control, control panel is showing discontinued. Customer stated she has a home warranty and she would send them the information and see what they can do. ; ordrng 1 WB27X10866 (microwave main contr) and 1 WB07X10977 (control panel asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WINE COOLER

Model KUWL304CSS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/13/2022

Cc unit not starting Found relay open Replaced using truck stock OP Test Ok ; used 1 8201786 (STARTER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW02

Near Brooklyn, OH 44144

Angel

Job Details: 04/13/2022

Cc that unit was not making ice after they replaced water filter. Verified temperatures and ff section was at 42* and freezer at 16* but it was not running and also checked ice bin and unit was making ice asked them if they flushed the water for about 5mins or at least 3 gallons of water to get all carbon and air bubbles from the lines and said that they didnt explained to them about issues they can have and made sure ice maker cycled and filled and it did also had ice in the mold. Can not find any issues at the moment explained to customer that i lowered the temperature on the freezer a little because the ice maker has to have the right temperature to produce ice. Asked her to monitor for now. Opt test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near North Royalton, OH 44133

Corina B

Job Details: 04/13/2022

"Called t/l rich check the outlet make sure there is no ghost voltage on the neutral and ground wire. No lights interference. Checked the outlet, good. Checked for ghost voltages none. FaceTimed BJ. Called t/l Bruce checked the cabinet, straight. Same file number as before. Can not duplicate the problem. Advised cust to call consumer assistance"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Mentor, OH 44060

Joe O

Job Details: 04/13/2022

"Cc: noiseFound error codes f7e4(basket re engagement failure). Ran auto test. Found cam worn. Replaced cam. Ran auto test. Found shifter failed. Needs actuator; ordrng 1 W11481722 (Actuator), used 1 W10721967 (PULLEY) from stock"

We serviced a

KENMORE WALL OVEN

Model 911.3022991

Near Beachwood, OH 44122

Manny

Job Details: 04/13/2022

"Cc oven wont heat up, set unit to bake and display when back to the standby screen and cancel the bake, try broil and it gets canceled again, unit will need a main control but part is discontinued.; ordrng 1 WB27T10327 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

IKEA WALL OVEN

Model IBS550DS00

Near Pepper Pike, OH 44124

Manny

Job Details: 04/13/2022

"Cc unit fan is noisy, ran convection hear a clicking noise coming from the convection fan, removed cover nothing abnormal with the fan reinstalled cover and ran covect again but cant hear the noise advise customer to monitor the unit and if the noise returns to give us a call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Euclid, OH 44119

Jason N

Job Details: 04/13/2022

"Cc unit not coolingFound unit slightly cool in both sections. Compressor is running. Pulled evaporator cover, no frost on evaporator coils. Unit has refrigerant leak, will need sealed system repair. Customer declined repair, collected service."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Willoughby, OH 44094

Corina B

Job Details: 04/13/2022

Replaced the springs and shocks. Started a spin cycle and a quick load. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Strongsville, OH 44149

David R

Job Details: 04/13/2022

Replaced agitator. Customer also has a cracked tub ring. Ordering tub ring. ; ordrng 1 WPW10556325 (Tub ring)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSU

Near Cleveland, OH 44102

Angel

Job Details: 04/13/2022

"Cc that unit was still leaking. Went to back of unit and started looking and can see wet spots so i asked customer to try to dispense water and found that it was also leaking from the main valve when you would try to dispense water. Unit will need water valve replaced as well. Ordering part.; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Joe O

Job Details: 04/13/2022

Cc: not powering onFound unit has hot ground reversed. receiving 120v through ground. Need electrician

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Columbia Station, OH 44028

David R

Job Details: 04/13/2022

Cc unit leaking. Found leak directly underneath from middle of wash motor. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2-0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/13/2022

"Cc. No heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Wickliffe, OH 44092

Jason N

Job Details: 04/13/2022

"Cc unit ice mark not working and water leaking from bottom Customer stated the ice maker only makes a few cubes every few hours, and water is constantly leaking from the bottom of the unit. Found ice maker fill tube frozen up/broken, water overflowing inside freezer section to bottom of freezer when filling ice maker. Water is then seeping from freezer door. Unit needs fill tube and ice cleared from freezer section. ; ordrng 1 241796405 (Tube extension)"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0AS1

Near Mentor, OH 44060

Joe O

Job Details: 04/13/2022

"Cc: oven intermittently not heating, front right burner not ignitingFound outlet not grounded. Found intermittently igniting. Unit has old spark harness. Knobs melted and broken. Needs igniter, harness, and knobs; ordrng 1 WPW10324262 (igntr-oven) and 1 WPW10701462 (harns-wire) and 5 WPW10467316 (knob)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Shaker Heights, OH 44120

Manny

Job Details: 04/13/2022

"Replaced heater, found debris in the drain pump jammed between the blades and causing pump not to run, removed debris opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 04/13/2022

Cc unit not running Found washmotor just humming Needs sump assembly Not in stock office to schedule ; ordrng 1 W11416362 (Motor)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Ridgeville, OH 44039

David R

Job Details: 04/13/2022

Replaced belt and splutch kit. Ran with load. Good. Op Test Ok test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, OH 44106

Manny

Job Details: 04/13/2022

"Cc unit leaking from the back by inlet valve, stated they turned water off to avoid flooding, removed back cover ask customer where water valve is to turn it on. He said should be under the sink, checked under the sink and water line is disconnected and no where to hooked it up, maintenance said to give him 10 mins to reconnect water. Waited 20 mins maintenance hooked up the water and unit has water spray from inlet valve and other valve seems leaking as well.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Cleveland, OH 44113

Marie V

Job Details: 04/13/2022

"Cc that the unit is not drying properly. Started unit on normal and verify temp, 146* 163* when running inside unit. Called whirlpool tech line spoke with Robert. Told me the range for temps that are normal and bulky cycle is the longes cycle. Unit is working as designed."

We serviced a

KENMORE DRYER

Model 110.6012511

Near Avon Lake, OH 44012

Angel

Job Details: 04/13/2022

"Cc that unit was screeching. Ran unit and can hear some scratching sound took apart unit and the drums rear seal is damaged half of the seal is gone will need to be replaced also the belt is cracking and will need to be replaced as well; ordrng 1 W10612022 (Seal) and 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Elyria, OH 44035

David R

Job Details: 04/13/2022

Replaced adjuster kit. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID RANGE

Model KCGS356ESS

Near Aurora, OH 44202

Brian M

Job Details: 04/13/2022

Installed orfice OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Mentor, OH 44060

Jason N

Job Details: 04/13/2022

"Cc unit door not lining up properly.Customer stated the door doesnt seem to line up properly when closing, right side pulls in more then the left. Found small difference is closing distance between right and left sides of door. Doesnt seem to be causing an issue with unit operation. Tried to manipulate inner door panel, did not make a difference. Advised customer we can try replacing ouer door panel. Not showing in stock at Marcone, office to advise customer of next service date. ; ordrng 1 W10900373 (Panel)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Mentor, OH 44060

Joe O

Job Details: 04/13/2022

Cc: door not sealing properlyFound items in lower door shelf hitting lower basket. Advised customer item put pressure on door. Found gasket not sealing on one side. Shimmed door. Op test ok ; used 1 487576 () from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW3

Near Rome, OH 44085

Brian M

Job Details: 04/13/2022

Customer showed pop took pic Cc left rear burner not igniting Found wire off igniter OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, OH 44077

Jason N

Job Details: 04/13/2022

"Cc unit not finishing cycles.Ran diagnostics, found code f7e7 for motor unable to reach target rpm. Ran auto test, motor humming in both agitation and spin. Unit needs motor capacitor. ; ordrng 2 W11395618 (Capacitor)s"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Fairport Harbor, OH 44077

Joe O

Job Details: 04/13/2022

Installed timer and knob. Tested. Op test ok

We serviced a

KITCHENAID DRYER

Model KEYE665BWH0

Near Cleveland, OH 44103

Manny

Job Details: 04/13/2022

"Cc that belt is breaking apart and black rubber dust getting inside, replaced belt ran normal cycle. opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Parma, OH 44129

Gabriel P

Job Details: 04/13/2022

"Found air trap dirty took out and clean then put back together and Replace latch and sensor switch,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Cleveland, OH 44109

Gabriel P

Job Details: 04/13/2022

No water coming out from primary valve ordering ; ordrng 1 W11512399 (Primary valve) and 1 WPW10341320 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Parma, OH 44129

Gabriel P

Job Details: 04/13/2022

"Found air trap dirty took out and clean then put back together and Replace latch and sensor switch,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB300WQ2

Near Fairview Park, OH 44126

Gabriel P

Job Details: 04/13/2022

"Found detergent cup leaking on the out side show customer video ; ordrng 1 WPW10172154 (Detergent cup), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Westlake, OH 44145

Gabriel P

Job Details: 04/13/2022

"Compressor overheating and has 8.2 amp and shut off giving estimate customer will not fix ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW330ASK1WW

Near Madison, OH 44057

Dan H

Job Details: 04/13/2022

"Customer complaint that unit is not draining, confirmed, cleared debris from drain pump housing, unit is draining now, op test good"

We serviced a

KENMORE WASHER

Model 110.915641

Near Madison, OH 44057

Dan H

Job Details: 04/13/2022

"Customer complaint that the agitator is not working, found agitator dogs worn, installed new agitator dogs, op test good ; used 1 80040 (Dogs) from stock"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model EV160NZTQ02

Near Painesville, OH 44077

Dan H

Job Details: 04/13/2022

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, compressor started, good frost pattern on evaporator, evaporator fan motor is not running, evaporator fan is receiving 120vac , unit needs new fan motor , customer does not want repair ; ordrng 1 WPW10236142 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM02

Near Painesville, OH 44077

Dan H

Job Details: 04/13/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Ashtabula, OH 44004

Dan H

Job Details: 04/13/2022

"Customer complaint that doors are uneven, leveled unit, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Conneaut, OH 44030

Dan H

Job Details: 04/13/2022

"Customer complaint of grinding noise, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MGDC200XW2

Near Conneaut, OH 44030

Dan H

Job Details: 04/13/2022

"Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good ; ordrng 1 3392519 (Thermal fuse)"