We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Jason N
Job Details: 02/23/2023
"Cc unit not spinning Ran diagnostics, found fault code f2e1 for stuck button and f7e1 for basket speed fault. Ran manual spin test, found motor just humming. Unit needs run capacitor replaced. Replaced capacitor using truck stock part. Ran auto test cycle in entirety, all functions passed. Op test good.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 02/23/2023
"Cc: squealingCustomer showed video, unit squealing in spin. Tested. Unit squealing in spin, while braking. Replaced cam, belt and gearcase(customer supplied). Ran auto test and calibration. Op test ok ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JSXNss
Near Solon, OH 44139
Manny
Job Details: 02/23/2023
"Cc unit frost up again, verified and evap cover in frost, cleared and tested components, found defrost heater broken, customer stated he will purchase heater and replace it himself."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lyndhurst, OH 44124
Brian M
Job Details: 02/23/2023
Installed ui Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED8540FW0
Near Painesville, OH 44077
Dan H
Job Details: 02/23/2023
"Customer complaint that unit is not working, confirmed, found thermal fuse open , installed new thermal fuse , op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
AMANA DRYER
Model NGD4600YQ2
Near Parma, OH 44129
Marie V
Job Details: 02/23/2023
"Cc that unit is not heating . Confirmed. Found thermal fuse open and dryer kit. Replaced from T/S tested unit. Op test ok Good air flow outside. ; used 1 4392065 (DRYER REPAIR KIT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Strongsville, OH 44149
David R
Job Details: 02/23/2023
"Cc unit not draining. Went through SP #: W11482561B. Blade broke off Drain Pump, in SP unit can run without it. Cleared Debris and broken Blades. Tested. Good. Draining properly. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44120
Jason N
Job Details: 02/23/2023
"Cc unit not starting Plugged in unit. Found display flashing f7e1 fault for tachometer missing or wrong signal. Cleared fault, unit started humming. Found capacitor reading open. Replaced capacitor using truck stock part. Plugged in unit, unit Immediately started spinning, unable to cancel. Unplugged unit. Relay stuck on control board, control will need replaced. ; ordrng 1 W11556725 (Main control), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Mentor, OH 44060
Brian M
Job Details: 02/23/2023
Cc of fabric softener left in dispenser Following service bulletin Replaced dispenser Ran test cycle OP Test Ok Advised to watch
We serviced a
GE DISHWASHER
Model ZBD8920D00SS
Near Mentor, OH 44060
Joe O
Job Details: 02/23/2023
Cc: door fallingFound springs loose. Adjusted springs. Door still falling. Needs hinge bearingsBearings show limited stock. Office to reschedule; ordrng 4 WD12X10313 (bearing hinge arm)s
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details: 02/23/2023
"Replaced, gearcase, cam, belt, latch . Tested unit, ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Fairport Harbor, OH 44077
Joe O
Job Details: 02/23/2023
Cc: noiseCustomer stated the noise is intermittent. Unit running whole time no abnormal noises. Customer showed video of noise unable to determine noise from video. Added insulation around cap tube. Could not duplicate issue. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/23/2023
"Cc unit will not advance in cycleRan diagnostics, found code f1e2 for motor control fault. Ran auto test cycle found unit is not spinning, basket started to spin then stopped and motor was buzzing loudly. Tried new capacitor and ran manual spin test, same result. Unit will need drive motor replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10836348 (Drive motor)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lorain, OH 44052
Angel
Job Details: 02/23/2023
Cc that unit is squealing. Confirmed turned on unit and I could hear the idler pulley starting to squeal. Took apart unit replaced idler pulley and rollers belt looked good put everything back together tested unit opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Parma, OH 44130
Marie V
Job Details: 02/23/2023
"Cc that the unit is not working and lid lock is locked. Confirmed. Found lid lock needed to be replaced also when running unit after replaced lid lock, belt was making noises, showed cust and replaced from t/s. Tested unit. Op test ok; ordrng 1 W11394572 (Lid lock), used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mentor, OH 44060
Brian M
Job Details: 02/23/2023
Cc unit not functioning Found unit unplugged Plugged unit in ran test cycle OP Test Ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Lakewood, OH 44107
Manny
Job Details: 02/23/2023
"Cc light bulb staying on, verified and found a LED bulb installed on unit, light control is working light goes on high and low the when on off you van see the LEDs illuminated, replaced bulb with pre id and op test ok, advise customer that when bulb goes out to replace it with a 40W bulb, gave him the box of the bulb so he can write down the bulb information. Opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.742044
Near North Ridgeville, OH 44039
David R
Job Details: 02/23/2023
"Cc unit not cooling. Let customer know most parts for unit are discontinued. Checked and found control short, and sensor short on evap harness. 2187794 evap harness NLA Discontinued, 2304070 control NLA Discontinued."
We serviced a
FRIGIDAIRE RANGE
Model FGF366ECB
Near Cleveland, OH 44102
Manny
Job Details: 02/23/2023
"Replaced igniter assembly, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Brian M
Job Details: 02/23/2023
Cc unit not running clean Replaced control OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Perry, OH 44081
Dan H
Job Details: 02/23/2023
"Customer complaint that oven light is out and hot surface light is not working, hot surface light is working, , removed bulb cover, customer will replace bulb, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 02/23/2023
"CC that the unit is leaking on a drain and spin or clean washer. Checked the hoses, secure. Started a rinse and spin. Found the drain is clogged. Will need a plumber. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/23/2023
Temperature is good 0 degrees on freezer customer said it stop working after 5 to 6 days ran icemaker diagnostic test and it cycle and it did not fill replace valve from surplus WPW10179146 and still not filling calling senior tech for further assistance found line on door frozen will need door ordering ; ordrng 1 W11577825 (Freezer stainless steel door)
We serviced a
MAYTAG DRYER
Model Pye4500ayw
Near Cleveland, OH 44135
Manny
Job Details: 02/22/2023
"Cc unit makes a really loud noise when turned on, verified and sounds like something in the blower wheel, took apart found blower wheel cracked in half, checked my truck for a wheel since I had 2 surpluses, the and looks like I used the one I had, ordering blower wheel.; ordrng 1 W11497304 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Lorain, OH 44053
Marie V
Job Details: 02/22/2023
"Replaced motor amd blower wheel. Tested unit, sounds PERFECT. op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Elyria, OH 44035
David R
Job Details: 02/22/2023
Cc questions about compressor. They was a shim put under one foot to stop the vibration. Missing rubber feet and the bracket from the feet. Ordering. ; ordrng 4 W10806346 (Grommet feet)s and 2 W10236396 (Grommet bracket)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Westlake, OH 44145
David R
Job Details: 02/22/2023
Replaced the UI. Ran diagnostics. Ran all components. Good. Op Test Ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS03
Near Roaming Shores, OH 44084
Brian M
Job Details: 02/22/2023
"Rebuilt oven door , Customer had power fixed unit is functioning properly"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jason N
Job Details: 02/22/2023
"Cc unit not sensing, not washing clothes Ran diagnostics, found code f8e1 for low/no fill. Ran auto test, found no cold water coming into unit. Checked cold water supply in to unit, found valve turned off. Turned on cold water valve and retested. Unit filled and advanced to wash properly. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Jason N
Job Details: 02/22/2023
"Cc unit making a grinding noise in agitation and spin. Ran diagnostics, found code f0e3 for overload. Ran auto test cycle, found abnormal slight noise during agitation and spin. Checked under unit, found belt shield had come off gearcase and was laying under unit. When customer is using unit, pulley was contacting guard and making noise. Unit will need shield and screws replaced. ; ordrng 1 W11409708 (Shield) and 2 W11573574 (Screw)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near East Cleveland, OH 44118
Manny
Job Details: 02/22/2023
"Cc unit leaves clothing wet at the end of the cycle, ran diagnostics and found code F8e1 for long fill, most likely they forgot to turn the water on as the unit has a sign that reads(turn both hot & cold water on/off when finished or start), and F0E5 for off balance load. Leveled unit opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Willoughby, OH 44094
Jason N
Job Details: 02/22/2023
"Cc unit banging noise when in spin cycleRan auto test, all functions passed. Ran spin and drain test with 5 large wet towels. No abnormal noise and vibration from unit, some noise from drain hose hitting on rear panel. Unit is working as designed. Advised customer on load sizing and ensuring proper load distribution when offbalance situations arise."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Avon, OH 44011
Marie V
Job Details: 02/22/2023
"Cc that the unit is shaking and that they thinks it was never leveled properly when installed. Ran diag, no error codes. Ran auto test pass, asked cust for some towels tested unit, pass i did hear loud noise coming from behinf it was drain hose hitting against back panel of unit. Adjusted and showed cust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cleveland, OH 44108
Jason N
Job Details: 02/22/2023
"Cc unit not making iceFound ice maker fill tube frozen up. Checked in door fill tube heater. Voltage checks good at 124v, resistance on heater is reading open. Fill tube heater is not a serviceable part. Unit will need freezer door replaced. Advised customer door will take approximately 4-8 weeks to be delivered and she will need to call office to schedule us back out to install. ; ordrng 1 LW11026425 (Door-fip)"
We serviced a
KENMORE DRYER
Model 110.97511702
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2023
"Cc unit making a squealing noise Ran dryer op test, confirmed squealing noise from belt pulley. Replaced belt idler pulley using truck stock part. Reran test, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44135
Angel
Job Details: 02/22/2023
"Cc that washer will not latch. Verified and customer had piece of the latch which broke unit will need the latch replaced. I had the part in the truck from surplus so I replaced it tested unit opt n/g unit would not agitate or spin looked underneath and found that the capacitor was bad replaced it tested unit opt test n/g unit still had something wrong so I looked underneath unit and found that the drain pump had a loose connection as well so fixed issue with the drain pump ran a test again and unit worked as should opt test ok.; used 1 W11513248 (Latch), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Richmond Heights, OH 44143
Corina B
Job Details: 02/22/2023
"CC that the deep fill is not working. Ran diag F3e3 inlet temperature, f7e4 basket reengagement failure, f0e3 overload. Ran a manual test the fabric softener water is hot coming out, other valves are good. Started a cycle filled for a few seconds then started to wash with no water. Will need a new valve and control. Office to reschedule appointment. ; ordrng 1 W11614515 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Madison, OH 44057
Dan H
Job Details: 02/22/2023
"Customer complaint of loud noise, confirmed, pulley is grinding, unit needs new cam kit , belt, and shifter; ordrng 1 W11481722 (Shifter) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18IL6JW9
Near Middlefield, OH 44062
Brian M
Job Details: 02/22/2023
Installed icemaker Cycled OP Test Ok. ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Avon, OH 44011
Marie V
Job Details: 02/22/2023
"Cc that the unit is not spinning the clothes all the way, ran diag, found no error codes, ran auto test, all pass and working good, tilted unit found some oil leaking from gearcase. Also unit needs the belt. Ordering parts needed. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11550891 (Agitator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Solon, OH 44139
Joe O
Job Details: 02/22/2023
Installed sump assembly and element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Warrensville Heights, OH 44122
Joe O
Job Details: 02/22/2023
Cc: not startingFound no stored error codes. Ran auto test. All functions passed. Ran normal cycle. Unit filling and washing. Ran drain and spin. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/22/2023
"Cc unit randomly shuts down on hot wash and has a noise Found moisture going up to control from running hot wash, temp is to hot and causing steam Noise is coming from sticking bearings Advised on gearcase clutch abs slider ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider)"
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Brook Park, OH 44142
David R
Job Details: 02/22/2023
"Cc clothes coming out wrinkled, leftover deferent on agitator, clothes having detergent stains after wash. Advised customer to clean off Fabric Softener dispenser and remaining debris around agitator. Unit has Wrinkle Control cycles. Ran diagnostics, no error codes. Ran test mode, all components working. Ran calibration on unit. Looked underneath, all components good. Leveled unit. Ran a light wash with unit by passed to check functions as going through cycle. Good. Unit is working and functioning correctly. Went over use of HE detergent. Make sure to not over use detergent. To not overload unit, making sure to use correct wash cycle and make sure clothes have room to move freely as well. Can use extra rinse if needed. Unit is good. Op Test Ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Lorain, OH 44053
Gabriel P
Job Details: 02/22/2023
Steam all ice and replace harness and control opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Berea, OH 44017
David R
Job Details: 02/22/2023
"Cc unit fabric softener is not draining water. Took out dispenser, fabric softener caked with leftover residue, too much on for it to drain out bottom hole. Cleared. Showed customer that dispenser can be taken out. No error codes to unit. Slow cold water coming into unit, took off hose and tested from house, slow water coming from house. Advised customer to have a plumber check out. Unit otherwise is good. All functions working. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Kent, OH 44240
Brian M
Job Details: 02/22/2023
Cc unit not draining Found water in tub ran drain unit drained Ran fill and drain unit did not drain. Wiggled drain line and unit drainedRan several fill and drains I think there was a blockage and it pushed through Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Mogadore, OH 44260
Brian M
Job Details: 02/22/2023
Cc no cool Found no frost pattern on evap Needs compressor and evap ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Connector) and 1 W11504431 (Connection) and 1 W11506619 (Coupler) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11546692 (Evap) and 1 W11504449 (Coupler) and 1 W11506619 (Coupler) and 1 WPW10143759 (DRIER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf736sdam14
Near Olmsted Township, OH 44138
David R
Job Details: 02/22/2023
"Cc unit UI has been loosing power and turning off, no lights but hasnt done it in the past couple days. Checked all wiring for UI and Main control, good, all connections tight. Ice maker still producing ice. Temp checks are good. Went into diagnostics checked functions for fans, comp, damper. All check good. Would advise to replace UI and Main control at same time.; ordrng 1 W10865869 (UI) and 1 W10854027 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE WASHER
Model WCISCL-W-1
Near Rocky River, OH 44116
Angel
Job Details: 02/22/2023
Cc that unit just hums. Confirmed took off front panel and found motor is just humming tried helping it to spin but nothing unit will need drive motor. Checked for part and its discontinued.; ordrng 1 3204449 (Drive motor)
We serviced a
GE STACK W/D
Model GUD27ESSJOWW
Near Fairview Park, OH 44126
Angel
Job Details: 02/22/2023
"Cc that washer was mot doing anything. I took off front panel and found a bunch of socks and underwear underneath motor and belt causing the motor with pulley to damage will need motor, speed sensor pulleys and belt replaced as of now. I explained to customer since motor doesnt want to do anything I cant see anything else thats damaged but once we install all the parts we will find out.; ordrng 1 WH49X20495 (Drive motor) and 1 WH01X20436 (Belt) and 1 WH01X10608 (Pulley) and 1 WH38X10018 (Trans pulley) and 1 WH12X20439 (Support) and 1 WL49X20360 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon Lake, OH 44012
Angel
Job Details: 02/22/2023
Cc that lid strike broke. Confirmed strike was broken replaced with new one tested unit opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near University Heights, OH 44118
Manny
Job Details: 02/22/2023
"Cabinet came damage on the right back corner, and no adhesive for the felt seal, reordering cabinet and ordering glue for the felt seal.; ordrng 1 8533643 (cabinet) and 1 WP279368 (adhesive)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 02/22/2023
"Cc unit stopped working in mid cycle, customer stated that it needs a motorRan diagnostics, found codes f3e2 for inlet water temperature fault, f7e0 for loss of power, f6e2 for communication fault UI cannot hear ACU, and f2e1 for UI stuck button. Cleared faults and ran auto test, found no hot water coming into unit. Checked pressure at valve connection, good psi. Unit will need inlet valve replaced. Replaced inlet water valve using truck stock part. Ran manual valve test, all functions passed. Op test good. ; used 1 W11165546 (Inlet valve) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bedford, OH 44146
Brian M
Job Details: 02/22/2023
Cc unit not drying everything on sense dry Spoke to customer and found customer doing mixed loads and run temp on low/ medium advised on settings Cleaned moisture sensors as well Advised to Watch
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near North Ridgeville, OH 44039
David R
Job Details: 02/22/2023
Replaced bake element. Tested at 350* good. Cycling. Good. Op Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mayfield, OH 44143
Manny
Job Details: 02/22/2023
"Replaced control and latch, latch was defective and replaced it with TS# W10810403, ran test cycle opt test ok. Took core for return.; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG WASHER
Model A21204
Near Avon Lake, OH 44012
Angel
Job Details: 02/22/2023
Cc that unit was not spinning out correctly. Checked pulleys and they were clean so I Replaced belts made sure the pump belt was adjusted correctly and ran some wet towels on a spin cycle to make sure unit would spin out the towels and it spun out perfectly had customer take them out to check herself opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Avon Lake, OH 44012
Angel
Job Details: 02/22/2023
"Cc thst rack fell on one corner. Confirmed the plastic tabs broke off will need adjuster replaced ordering part.; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model CGS995EEL1DS
Near Chardon, OH 44024
Brian M
Job Details: 02/22/2023
Cx upper oven not heating Found igniter to be weak Needs igniter ; ordrng 1 WB13X25633 (igniter glowbar) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lakewood, OH 44107
Angel
Job Details: 02/22/2023
Cc that door was not closing correctly. Verified and door was not installed correctly and had to loose screws tightened the screws and inserted the hinges to the unit as should and door closes and opens perfectly opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Brooklyn Heights, OH 44131
Manny
Job Details: 02/22/2023
"Cc unit making noise and now not working, verified and unit not coming on but would let me into diagnostics, found code F7E5 for shifter fault, tilted unit back and found water pouring out of the rotor, unit is leaking water from the gearcase seal, unit needs gearcase, agitator, rotor, stator, slide, spanner nut and clutch. Customer will not proceed with the repair ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate) and 1 W10909670 (nut-spaner) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Manny
Job Details: 02/22/2023
"Replaced control, ran test cycle, opt test ok took core for return."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1425VW04
Near Madison, OH 44057
Dan H
Job Details: 02/22/2023
"Customer complaint of loud noise , no unusual noises heard, unit is operating as designed"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFA
Near Madison, OH 44057
Dan H
Job Details: 02/22/2023
"Customer complaint that oven is not working, confirmed, found igniter weak, unit needs new igniter ; ordrng 1 316489403 (Igniter)"
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Madison, OH 44057
Dan H
Job Details: 02/22/2023
"Only received half of the parts, reordering ; ordrng 1 WH16X26911 (Suspension) and 1 WH16X26910 (Suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2LHAXMB10
Near Cleveland, OH 44128
Joe O
Job Details: 02/22/2023
"Cc: not making ice, shut off intermittentlyFound ice maker receiving proper power, not cycling. Found unit leaking from filter housing when filter installed. Needs ice maker and filter housing; ordrng 1 WPW10190961 (icemaker) and 1 WP2186443 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44120
Corina B
Job Details: 02/22/2023
Installed the ice maker. Cycled. Opt test ok. ;
We serviced a
CROSLEY WASHER
Model VAW3584GW2
Near Cleveland, OH 44102
Corina B
Job Details: 02/22/2023
CC that there is knocking when its spinning. Confirmed. Leveled the washer. Started a rinse and spin with clothes. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Andover, OH 44003
Dan H
Job Details: 02/22/2023
"Customer complaint that unit is not working, unit is flashing f8e4(overfill/float switch open) error code, found water in drip tray, emptied, cleared code, started normal wash cycle, unit filled and began washing, no leaks found, found water seeping passed fill valve, unit needs new fill valve; ordrng 1 W11434044 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGF366CCB
Near Cleveland, OH 44144
Corina B
Job Details: 02/22/2023
"CC that the oven is not igniting and did have a mouse. Confirmed checked wires, good. Checked the igniter 3 amps. Replaced the igniter from t/s. Opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Westlake, OH 44145
Marie V
Job Details: 02/22/2023
Cc that the lighs are out. Confirmed. Replaced lights. Op testok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/22/2023
"Cc: not sealing freezer section, leaking from freezerFound drain tube plugged. Needs drain clear. Cleared drain. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model BR22VL
Near Painesville, OH 44077
Dan H
Job Details: 02/22/2023
"Installed new evaporator fan , op test good"
We serviced a
GE REFRIGERATOR
Model PFE28PSKBSS
Near Rocky River, OH 44116
Marie V
Job Details: 02/22/2023
Replaced fan. Op test good. Cust showed that still leaking from ice maker having water build up. Ordering water valve as well. ; ordrng 1 PFE28PSKBSS (Water valve)
We serviced a
ROPER DRYER
Model RED4640YQ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/22/2023
Blower and motor broke customer will not fix
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seven Hills, OH 44131
Corina B
Job Details: 02/22/2023
After leaving the first appointment the ice maker started working. Did not replace the ice maker. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Independence, OH 44131
Marie V
Job Details: 02/22/2023
"Cc that the unit is banging, started unit on drain and spin, no shaking. Added towels, worked good. Made unit off balance with towels and showed cust. Called whirlpool techline spoke to Rob, explain issue."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Dan H
Job Details: 02/22/2023
"Customer complaint that unit fills and doesnt advance to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit is not agitating properly, found shifter broken, installed new shifter, op test good; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/22/2023
When arrive unit was cooling and had a little ice on bin customer said that it defrosted everything in freezer and icemaker stop working check for error on icemaker there was no error check valve is working check ice level sensor is good found little vibration sound on condenser fan but nothing to worry about unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Brook Park, OH 44142
Marie V
Job Details: 02/22/2023
"Cc that the unit is leaking and theres ice at the bottom of freezer. Confirmed. Found drain tube clogged up. Cleared all out and cleaned ice, tested water flow. Perfect. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Mentor, OH 44060
Joe O
Job Details: 02/22/2023
Cc: ice maker brokenFound ice maker hanging in ice bin. Needs ice maker; ordrng 1 W10873791 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Brecksville, OH 44141
Corina B
Job Details: 02/22/2023
"CC that the freezer is loud and not cold enough. Confirmed. Found the fan hitting ice in the freezer. Fz 23 ff 41. Thermistors are in range. Will need a new control and harness. Office to reschedule appointment; ordrng 1 W11087438 (Harness) and 1 WPW10675033 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Dan H
Job Details: 02/22/2023
"Cleared evaporator, installed new heater/harness, op test good"
We serviced a
GE REFRIGERATOR
Model Gts18hcmerww
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/22/2023
"Found drip pan clogged and vent clogged as well steam out,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS2
Near Columbia Station, OH 44028
Marie V
Job Details: 02/22/2023
"Cc that unit was running without water, motor was running but no water inside. Stared unit , unit stared filling up. Tested unit several times with cust, it did not failed. Left estimate for water valve. Possible a water valve sticking close. Cust will call back if issue comes back. ; ordrng 1 W11175771 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
David R
Job Details: 02/22/2023
"Took pics of entire unit. Outer casing of unit, dented out on all four sides. Outer basket broken apart. What seems to have happened in, on spin mode the suspensions broke at part and causing the basket to spin wildly and more parts damaged. Ordering parts needed.***3 count***two tech ; ordrng 1 W10677265 (Cabinet) and 1 WPW10612925 (Badge) and 1 W11417171 (Panel rear) and 3 W11197416 (Absorber)s and 4 WPW10687506 (Feet)s and 1 W10902814 (Impeller) and 1 W11551646 (Spanner nut) and 1 W11568797 (Filter) and 1 WP8533928 (Screw) and 1 W11219115 (Tub) and 1 W11449841 (Gearcase) and 4 WPW10249633 (Screws)s"
We serviced a
KENMORE DRYER
Model 11079812990
Near Cleveland, OH 44125
Corina B
Job Details: 02/22/2023
CC that the drum is not turning. Confirmed. Found the belt is broken. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near Elyria, OH 44035
Marie V
Job Details: 02/22/2023
"Cc that the unit stopped working and it was making a noise. Ran diag found error code f0e3 , f2e1 . Tilted unit found gearcase leaking all over components, will need gearcase, impeller, rotor, stator, clutch and slider. Cust does not want to continue, cust will buy new. Op test ok; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10775188 (Wash plate) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL DRYER
Model Wgd4815ew4
Near Elyria, OH 44035
Gabriel P
Job Details: 02/22/2023
Ran all three cycles and it cycle on and off how supposed to and found no burning
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Painesville, OH 44077
Joe O
Job Details: 02/22/2023
"Cc: water remaining, not running cycleFound drain pump running, no water exiting. Found garbage disposal punch left in garbage disposal. Knocked out punch. Tested. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Gates Mills, OH 44040
Jason N
Job Details: 02/22/2023
Cc plastic on console is coming offReplaced console using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/22/2023
Installed module. Ran boil test on all burners. Op test good.
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Chardon, OH 44024
Corina B
Job Details: 02/22/2023
Replaced the latch. Started a drain and spin. Opt test ok;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Painesville, OH 44077
Joe O
Job Details: 02/22/2023
"Cc: tripping breakerFound unit is connected to af gf breaker. Advised customer manufacturers recommend to replace with a standard breaker due to varying amp draw. Advised unit should be on its own circuit with no gfci or ark fault breakers. Found temps in unit at 40 degrees ff section, freezer at 8 degrees. Advised customer replace and monitor. Need electrician"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Madison, OH 44057
Dan H
Job Details: 02/22/2023
"Installed new harness/heater, op test good"
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430DS01
Near Chardon, OH 44024
Brian M
Job Details: 02/21/2023
Installed console Ran test on microwave and oven OP Test Ok
We serviced a
GE WASHER
Model GTUP270GM1MWW
Near Cleveland, OH 44113
Manny
Job Details: 02/21/2023
"Cc unit flooded the hole apartment, stated water is just pouring out from underneath, verified and the floor is saturated with water everywhere, removed the front cover and noticed oil and water leaking from the tub seal, all components are full of water and motor looks like its rusting, customer will not proceed with the repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, OH 44143
Corina B
Job Details: 02/21/2023
"CC that the ice maker is not making ice. Confirmed. Found the line in the doo frozen. Removed the supply line at the door,water is coming out. Will need a new door. Cust does not want to repair ; ordrng 1 LW11026425 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUGFR242HL01
Near Westlake, OH 44145
Angel
Job Details: 02/21/2023
Replaced door tested opt test ok.