Service History 175 | Freds Appliance

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC0

Near Chardon, OH 44024

Dan

Job Details: 12/21/2023

"Customer complaint of squealing noise, confirmed, pulley is seized, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Chardon, OH 44024

Dan

Job Details: 12/21/2023

"Customer complaint that unit is not making ice, freezer section temperature at -2 degrees, cycled ice maker , no water entering mold, found fill tube frozen, valve is seeping , unit needs new valve; ordrng 1 W11455388 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Amherst, OH 44001

Angel

Job Details: 12/21/2023

"Cc that unit stopped defrosting again. Confirmed evaporator is full of frost, removed evap cover to see if anything was out of place and everything is as should, went through the whole trouble shooting in service matters and everything passed from what the process explains to do. called tech line spoke with Rob explained issue and everything that has been replaced and what Ive done today and he stated to change ui again but from whirlpool stock.; ordrng 1 W11567938 (Ui)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL03

Near Elyria, OH 44035

Angel

Job Details: 12/21/2023

Cc that theres water around door and inside of unit. Verified and found line coming from the cabinet kinked and missing a clip that holds the line together.; ordrng 1 W11574772 (Hinge cover) and 1 W11518276 (Tube)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV00

Near Amherst, OH 44001

David R

Job Details: 12/21/2023

Cc same issue. Ice building up in back FZ. New Parts replaced malfunctioning. Heater not coming on. Ordering parts needed plus main control of voltage is not correct. ; ordrng 1 W11437914 (Thermistor clip) and 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor) and 1 WPW10495967 (Heater) and 1 WP2315549 (Motor) and 1 W11196400 (Main Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Maple Heights, OH 44137

Manny

Job Details: 12/21/2023

"Cc unit not cooling in the fz, verified and cabinet separated in the ff and fz, Called tl spoke to Chris, unit deemed not repairable and sent for exchange."

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Cleveland, OH 44102

Manny

Job Details: 12/21/2023

"Replace motor, wheel and belt, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW01

Near Cleveland, OH 44118

Jason N

Job Details: 12/21/2023

"No refrigerant to recover. Installed compressor, drier and evaporator. Pulled vacuum on system to 30 in/hg. Held vacuum. Recharged system with 4.8oz of r134a. Low side stable at 5 psi, good frost pattern starting. Advised customer to allow up to 24 hrs of run time before restocking unit. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Kirtland, OH 44094

Joe O

Job Details: 12/21/2023

"Cc: not making iceFound fill tube frozen. Needs ice maker, water valve, and fill tube Ice maker out of stock. Office into reschedule; ordrng 1 W11455232 (Ice maker) and 1 W11677731 (Fill tube) and 1 W11455388 (Water valve)"

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Pepper Pike, OH 44124

Joe O

Job Details: 12/21/2023

Cc: not startingFound customer was not pressing button hard enough. Tested. Unit functioning as designed. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL01

Near Beachwood, OH 44122

Joe O

Job Details: 12/21/2023

Installed gasket. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Westlake, OH 44145

David R

Job Details: 12/21/2023

Cc unit icemaker leaking. Found water line frozen where goes into icemaker. Removed all ice and steamed. Good. No leaks. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near North Ridgeville, OH 44039

David R

Job Details: 12/21/2023

Replaced FZ gasket. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near North Ridgeville, OH 44039

David R

Job Details: 12/21/2023

"All new parts in, test good. Moto, dryer kit and blower wheel, good. Running and no noise. Heat is cycling. Good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Brooklyn, OH 44144

David R

Job Details: 12/21/2023

"Cc weird smell. Gas is still on. No odor. Checks all connections. Checked in oven, and behind. Nothing out of the ordinary. Could be chemicals off components still being burned for the factory. Turned oven on. Let heat. Normal smells of gas igniting. Normal smells while oven is running. No concerns. All normal. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs321sdhz08

Near Brooklyn, OH 44144

David R

Job Details: 12/21/2023

"Replaced icemkaer, evap fan, heater and thermistor. Found old icemaker leaking water, built up ice on fan blade causing loud noise. Corrected and test. All good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Independence, OH 44131

Bill

Job Details: 12/21/2023

"Changed control, heater, and thermistor. Opt test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Parma, OH 44134

David R

Job Details: 12/21/2023

"Replaced strike, latch good. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near North Royalton, OH 44133

David R

Job Details: 12/21/2023

Replaced FZ door. Steamed all ice. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Strongsville, OH 44136

David R

Job Details: 12/21/2023

Replaced belt parts. Tested. No noise. Good. All components working. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Elyria, OH 44035

Marie V

Job Details: 12/21/2023

"Cc that the unit did not wash the clothes unit fills up and makes a clicking noise. ran diag found error code f7e5 , f2e1. Replaced shifter from T/S, latch and capacitor that was sent. Ran calibration and stared a normal cycle. Op test ok. Showed cust unit is working, ; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ09

Near Strongsville, OH 44149

Angel

Job Details: 12/21/2023

Cc that door was not aligned completely. Removed door and adjusted hinges opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt318FZDM09

Near Strongsville, OH 44136

Angel

Job Details: 12/21/2023

Cc that light will not turn on and they installed a new switch. Verified switch and found it wasnt even on the wires were covered in insulation so I cleared the insulation to extend the wires plugged in the switch opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, OH 44136

Angel

Job Details: 12/21/2023

Cc that unit was beeping and wouldnt stop draining. Verified and saw that it had a F8E4 float switch open. Looked at drip pan and it had some water in it. Dried it out and verified tub seal and saw it had like if water was coming down the side so I replaced tub seal and tested unit to see if unit would leak and I could not detect any leaks opt test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Middleburg Heights, OH 44130

Angel

Job Details: 12/21/2023

"Cc that unit was getting stuck on wash. Verified and found drain pump was bad and cold water valve was not functioning control board looses power when filling and comes back but house power is good. Will need drain pump, inlet valve and control board. Gave customer estimate decided not to proceed. ; ordrng 1 W10876600 (Drain pump) and 1 W11168740 (Valve) and 1 W11116592 (Control board)"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Lorain, OH 44052

Angel

Job Details: 12/21/2023

"Cc that unit is not agitating and husband already replaced actuator but did not fix issue. Tested unit in diagnostics and found gearcase is bad. Unit will need gearcase, belt, cam and capacitor replaced. Gave customer estimate and decided not to proceed.; ordrng 1 W11454372 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11395618 (Run capacitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE RANGE

Model LGGF3043KFB

Near Chagrin Falls, OH 44023

Corina H

Job Details: 12/21/2023

CC that the unit is not heating in the oven and smelling gas. Confirmed. 2.65 amps at the igniter. Will need the igniter. Replaced the igniter from t/s. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYE0

Near Chagrin Falls, OH 44023

Corina H

Job Details: 12/21/2023

Replaced the latch. Opt test ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS07

Near Chagrin Falls, OH 44023

Corina H

Job Details: 12/21/2023

CC that the unit will run for a minute then gets real steamy. Replaced the control. Will need the cooling fan. ; ordrng 1 W11443154 (Fan)

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Chagrin Falls, OH 44023

Corina H

Job Details: 12/21/2023

"CC that the dryer is not drying. Confirmed. Found the vent outside having a screen blocking the airflow. Removed the screen, good airflow. Let dryer cycle for 15 minutes. Opt test ok."

We serviced a

ELECTROLUX WASHER

Model EIFLS55IIW0

Near Chagrin Falls, OH 44023

Corina H

Job Details: 12/21/2023

"CC that the water keeps coming in when you unplug the water, will stop when turning the water off. Will need new water valve. Cust does not want to repair at this time. ; ordrng 1 134637810 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Chagrin Falls, OH 44022

Corina H

Job Details: 12/21/2023

Replaced the clip. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakewood, OH 44107

Manny

Job Details: 12/21/2023

"Cc unit bounces around, verified and suspension rods bad, replaced and good, opt test ok"

We serviced a

KITCHENAID OTR MICROWAVE

Model KOCE507ESS07

Near Rocky River, OH 44116

Manny

Job Details: 12/21/2023

"Cc unit giving error code, verified and codes f5e1 for inverter, F6e4 for console mismatch and f1e1 for appliance manager issue, unit runs for a few seconds and code comes back, unit will need console, appliance manager, mag and inverter.; ordrng 1 W10217711 (inverter) and 1 W11346197 (Magnetron) and 1 W10915648 (cntrl-elec) and 1 W11093258 (panl-cntrl(under 60 months warranty)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Fairview Park, OH 44126

Manny

Job Details: 12/21/2023

"C unit not drying properly, verified and vent issue, replaced cut off , unit working as designed, advise customer to replace vent outlet. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near North Olmsted, OH 44070

Bill

Job Details: 12/21/2023

"Changed control, latch, and gasket. Opt test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near North Olmsted, OH 44070

Bill

Job Details: 12/21/2023

"Cc unit constantly goes off balance, confirmed cc. Found that inner tub was notated on service pointer. Ordered new drum and agitation plate, office to follow up as inner drum is out of stock.; ordrng 1 W11172199 (Inner basket) and 1 WPW10215115 (Agitation plate)"

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Cleveland, OH 44128

Bill

Job Details: 12/21/2023

"Cc unit not heating, confirmed cc. Unit would power up and tumble but not heat. Found that the heating element is bad. Ordered new heating element, follow up scheduled for 12/27.; ordrng 1 DC47-00019A (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Bedford, OH 44146

Bill

Job Details: 12/21/2023

"Cc not draining, confirmed cc. Found that wire to pump was broken, repaired wire. Opt test good."

We serviced a

GE RANGE

Model cgs750p2m1s1

Near Brecksville, OH 44141

Bill

Job Details: 12/21/2023

Replaced upper igniter. Opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near South Euclid, OH 44121

Jason N

Job Details: 12/21/2023

Installed evaporator cover. Steamed ice buildup from evaporator. Airflow restored to ff section. Op test good.

We serviced a

MAYTAG DRYER

Model MED6230RHW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 12/21/2023

"Installed heater element. Ran dryer op test, good heat. Op test good."

We serviced a

MAYTAG RANGE ELE

Model MER6775AAN

Near Cleveland, OH 44124

Jason N

Job Details: 12/21/2023

Installed bake element. Ran bake test to 350 degrees. Unit preheated properly. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Jason N

Job Details: 12/21/2023

"Cc unit temperature unstable, not always reaching set pointCustomer stated they tried stocking unit, but temperatures never dropped below 50 in ff section and 20 in freezer. With no product in unit, temperatures are normal, 36 in ff and 0 in freezer, confirmed. Hooked up gauges to unit, low side in 10 in/hg vacuum, high side at 195psi, possible partial restriction. Talked with BJ, agreed with restriction, possible moisture in cap tube/and or filter drier saturated. Recovered refrigerant, installed filter drier from truck stock. Pulled vacuum on system to 29 in/hg. Recharged system with 7.5oz of r134a. Low side stable at 8 in/hg vac, high side at 130psi. Customer monitor. ; used 1 WPW10143759 (DRIER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Jason N

Job Details: 12/21/2023

"Cc unit not making ice Ran ice maker diagnostics, no codes stored. Ran test 15 bin level, reading empty. Ran test 57 ice maker cycle, ice maker cycled properly. Ran test 45 ice maker fill test, mold filled with water. Ran test 38 ice box fan, ice box fan did not turn on. Unit will need icebox fan replaced. ; ordrng 1 W10846539 (Fan)"

We serviced a

KITCHENAID ICE MAKER

Model KUIX335HPS01

Near Painesville, OH 44077

Jason N

Job Details: 12/21/2023

"Installed recirc pump. Ran test cycle, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model mvw7230hc1

Near Cleveland, OH 44143

Joe O

Job Details: 12/21/2023

Cc: off balanceRan drain and spin. Found no walking. Basket is shaking. Suspension rods weak. Needs basket and suspension rodsBasket shows out of stock. Office to reschedule; ordrng 1 W11178227 (Basket) and 1 W11400156 (Suspension rods)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Willoughby, OH 44094

Joe O

Job Details: 12/21/2023

Cc: loud noisesBlower wheel cracked. Replaced blower wheel. Tested. Op test ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Willoughby, OH 44094

Joe O

Job Details: 12/21/2023

Cc: display blankReplaced ui. Tested. Op test ok

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Willoughby, OH 44094

Joe O

Job Details: 12/21/2023

Installed dispenser. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Painesville, OH 44077

Dan

Job Details: 12/21/2023

"Customer complaint that door falls open too fast, confirmed, unit needs new hinges; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Mentor, OH 44060

Dan

Job Details: 12/21/2023

"Customer complaint that unit is not heating, confirmed, unit is only plugged into 120vac outlet, advised customer that they need to have an electrician install a 240vac outlet for unit to work properly, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Painesville, OH 44077

Dan

Job Details: 12/21/2023

"Customer complaint of no power, found user interface disconnected, connected, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Mentor, OH 44060

Dan

Job Details: 12/21/2023

"Customer complaint of loud noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 WPW10196393 (Damper)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW08

Near Cleveland, OH 44109

Manny

Job Details: 12/20/2023

Replace both doors and had to steam the gasket to make the unit seal. Advised to allow time for the wrinkles to come off the gaskets

We serviced a

ROPER WALL OVEN

Model 1052401

Near Garfield Heights, OH 44125

Bill

Job Details: 12/20/2023

"Cc gas smell, confirmed cc. Found minor leak in main line, and potential leak in temperature valve. Unit is to old to get parts for. Explained to customer what I had found."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Westlake, OH 44145

Marie V

Job Details: 12/20/2023

Replaced control panel. Programmed to control. Level unit Ran dlsm calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Brooklyn, OH 44144

Marie V

Job Details: 12/20/2023

Cc that door wont close. They dont know witch screw it is. Showed cust. Cust used teflon on screw. Op test ok

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW0

Near Bedford, OH 44146

Marie V

Job Details: 12/20/2023

"Replaced water valve, door lock and latch. Tested unit on wash and drain and spin. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near North Olmsted, OH 44070

David R

Job Details: 12/20/2023

"Replaced valve. Cleared error codes. Ran diagnostics, all components working. Found the bottom spray arm not all the way in, out of place. Debris was wrapped around it and filter had a lot of debris and build up in it, cleared all the build up. Ran unit a couple times through diagnostics with cups inside to make sure water spray arms moving correctly. Good. All components working. Would advised to make sure to clean filter 1-2 times a month if not more, advised to use dishwasher cleaner. Make sure no big items left on dishes before putting in. Utilize all options after cycles if needed. Unit is working as designed. All components good. Also calling whirlpool to document..Documenting that unit is working correctly. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Olmsted Township, OH 44138

David R

Job Details: 12/20/2023

Replaced parts. Tested voltage. L1-L2 no voltage. Took pic of dryer cord. Burnt on one of the end. Reset power. Let customer know to purchase and replace dryer cord. Electrician if needed to check out outlet. Unit itself is good. Op Test Ok.

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBL00

Near Pepper Pike, OH 44124

Manny

Job Details: 12/20/2023

"Replaced console and fuse, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Cleveland, OH 44128

Marie V

Job Details: 12/20/2023

"Cc that the unit is not working, installers said something is wrong that no water is coming in. Press start unit stared working drained unit worked great. No error codes. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Cleveland Heights, OH 44118

Manny

Job Details: 12/20/2023

"Cc unit making noise, verified and found pulley loose and belt damage, replaced pulley and belt with TS.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Chagrin Falls, OH 44022

Corina H

Job Details: 12/20/2023

"CC that the dishes and not drying. Confirmed. Advised Cust to run the hot water in the sink. Use rinse aid. Use normal, high temp, sani rinse with heat dry and extended dry. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Columbia Station, OH 44028

David R

Job Details: 12/20/2023

"Cc unit not making ice. Different issue from last repair. Found E5 icemaker error. All fans and heaters are working. Icemaker sensors all good. Turned power to unit off. Replaced icemaker from t/s. Turned power back on. Cycled test 59, and water to icemaker good. Test 7 turned to 8 hour defrost. All components good. Op Test Ok. ; used 1 W11658802 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44128

Bill

Job Details: 12/20/2023

"Cc off balance, confirmed cc. Unit was not leveled properly, leveled unit. Tested suspension rods. Walked customer through use of new unit. Opt test good."

We serviced a

WHIRLPOOL DISHWASHER

Model DU890SWKQ0

Near Warrensville Heights, OH 44122

Bill

Job Details: 12/20/2023

"Cc unit not pumping water out, confirmed cc. Can not repair unit as parts 3369015 sump motor NLA 3372625 drain motor are NLA. Aka discontinued.; ordrng 1 3369015 (Sump assembly) and 1 3372625 (Sump motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Warrensville Heights, OH 44128

Bill

Job Details: 12/20/2023

"Cc unit not draining all water, could not confirm. Customer asked about the sloshing sound, explained that is normal. Walked customer through operation and what to expect with using unit. Unit operating as intended."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cleveland, OH 44113

Marie V

Job Details: 12/20/2023

"Cc that unit is showing error code f7e2. Confirmed, tested unit, does not works. Verify ohms on motor. Are good. Installed control from spare dishwasher, still did not worked. Unit will need new motor. They will try to fix on their own ; ordrng 1 W11460946 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Cleveland, OH 44111

Marie V

Job Details: 12/20/2023

"Cc that unit did not soin the clothes out. Wet at the end of cycle. Ran diag found error code F0e9 off balance paused , f0e7 load detected when running clean washer cycle. Stared unit, working properly. Needed to be leveled, also hot water at the back was leaking. Corrected issue. Op test ok"

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE500ESS20

Near Strongsville, OH 44136

David R

Job Details: 12/20/2023

"Cc unit Time will go off when set but will not repeatedly stay chiming. In owners manual When the set time ends, 4 chimes will continuously repeat until the Timer Set/Off key is touched. Confirmed unit timer is not repeating. No error codes. Shut off power for 5 mins. Tried timer again and now working correctly. Timer will repeat itself. Unit working correctly, calling techline to document. No connected WiFi feature. Techline said it just needed a reset.. Unit is working correctly today. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, OH 44136

David R

Job Details: 12/20/2023

"Replaced hose and drain pump. Ran diagnostic, no error code. Ran test mode. All components working. Went over all cycles and options. All test good. Op Test Ok."

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Strongsville, OH 44136

David R

Job Details: 12/20/2023

"Cc unit rust on heater grid, ask about black spots inside on liner. Asked customer if they ever used cleaner, she said no. Advised to use cleaner and to go in and spray with soap and water to clean unit. Called techline. Agreed that ice will not drop and touch any rust spots. For customer to go in and clean unit soap and water and icemaker cleaner. Techline said to not replace anything at this time."

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Parma, OH 44129

David R

Job Details: 12/20/2023

"Cc smell of gas after unit is done drying. Customer had installers come back out and check, said all was normal. Just wants double checked to make sure. Possible gas could be dissipate into air from dryer and cause smell. Used soap bottle to put around connections. All good. Unit is functioning properly. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Parma, OH 44130

David R

Job Details: 12/20/2023

"Replaced control, vent, sprays arms, wash motor. Ran diagnostics, placed a couple glasses around to make sure water is spraying correctly. Good. Advised customer, that this is just a vent, no fan. So condensation is more than likely to come out and will need wiped. Went over cycles and options. Advised to make sure hot water is at sink and that dishes dont have big chunks on them. Advised of cleaning filter 1-2 times a month depending on usage. All components are functional and working as intended. Op Test Ok."

We serviced a

GE REFRIGERATOR

Model PFE29PSDSS

Near Avon, OH 44011

Angel

Job Details: 12/20/2023

"Cc that ff section is not cooling properly. Verified and found fan is not running in ff section. The fan is corroded, found service bulletin on issue and unit will need tower with new updated fan and update module ordering parts.; ordrng 1 WR49X32042 (Fan/tower) and 1 WR98R4546322 (Module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, OH 44111

Angel

Job Details: 12/20/2023

Cc that the burners are not igniting. Verified and found burners full of oil and food. Cleaned them off tested unit opt test good.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE00

Near Fairview Park, OH 44126

Angel

Job Details: 12/20/2023

Cc that units freezer door was not closing properly. Verified and found a screw missing on drawer installed a new screw that I had and adjusted door opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Lakewood, OH 44107

Angel

Job Details: 12/20/2023

Cc that unit is not cooling. Confirmed freezer was at 52* and ff section at 64*. Looked at compressor it was running fine and nothing wrong at back. So I removed evaporator cover and found no frost pattern but at capillary line and one of the coils from the suction line on the evaporator was bent outwards most likely leaked from there but it was still cooling to where the customer had the ff section stuff in the freezer so I did not tap system ordering evaporator and compressor.; ordrng 1 W11578004 (Evap) and 1 W11580057 (Compressor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6JM1

Near Lakewood, OH 44107

Angel

Job Details: 12/20/2023

Cc that unit is making a clicking noise and showed me a video of issue coming from the back of the unit. Removed back panel to compressor and looked around and waited to see if the clicking would start but no clicking. Customer had a start relay they bought but I explained to her that it could be the compressor going bad causing the overload to trip or a overheating issue.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rocky River, OH 44116

Angel

Job Details: 12/20/2023

"Replaced drain pump, control board and ui ran a test on unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Rocky River, OH 44116

Angel

Job Details: 12/20/2023

Cc that unit stopped making ice but turned unit off and to reset it and started working again. Since they had that issue I still Replaced ice maker made sure it would cycle and fill opt test good.

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Avon Lake, OH 44012

Angel

Job Details: 12/20/2023

"Cc that unit was making a noise after repair. Tested unit and heard noise, took unit apart and noticed one of the rollers was making noise fixed issue tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Avon Lake, OH 44012

Angel

Job Details: 12/20/2023

Cc that unit is still freezing food in ff section. Took temps and ff section was at 38* most likely just turned on from defrost and freezer was at 10*. Checked frost pattern in freezer and looked good but did find thermistor located wrong so fixed thermistor but also ordering control box and thermistor.; ordrng 1 W11546690 (Control box) and 1 WPW10384183 (Thermistor)

We serviced a

GE REFRIGERATOR

Model ZISP420DTASS

Near Chagrin Falls, OH 44022

Corina H

Job Details: 12/20/2023

"CC that there is water leaking inside the freezer. Confirmed. Found the water valve dripping. Cust changed the filter, going to monitor. If does not stop leaking with the new filter will need a valve.; ordrng 1 WR57X33326 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44022

Corina H

Job Details: 12/20/2023

Replaced the pump and motor. Ran a calibration. Started a cycle. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Chagrin Falls, OH 44023

Corina H

Job Details: 12/20/2023

CC the the door switch is broken. Confirmed. The wires are not long enough and the connections broke off. Called T/l Jonathan unit is non repairable.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Aurora, OH 44202

Corina H

Job Details: 12/20/2023

Replaced the damper. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, OH 44202

Corina H

Job Details: 12/20/2023

"CC that the unit shakes in a spin cycle. Started a rinse and spin with towels. The towels were thrown in and not wrapped around the washplate. Leveled the washer. Opt test ok. Still shaking will need the suspension rods. ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Pepper Pike, OH 44124

Corina H

Job Details: 12/20/2023

"CC that there is water leaking into the ff section. Confirmed. Found the drain hole blocked with ice. Found the duck bill closed shut. Cut a triangle off, to open the open it up. Opt test ok."

We serviced a

KITCHENAID RANGE

Model KCIG556JSS00

Near Mayfield Heights, OH 44124

Corina H

Job Details: 12/20/2023

"CC that the middle burner does not turn on. Confirmed f6e1 Communication error. Reconfigure the software. Tested. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near East Cleveland, OH 44112

Manny

Job Details: 12/20/2023

"Cc unit staining clothes and fabric softener not going down, verified and customer using fabric softener in the bleach dispenser, causing her clothes to come out with softener stains, educated customer on how to add the softener in the unit, and advise not to use anything but bleach in that dispenser, unit working as designed, opt test ok"

We serviced a

FRIGIDAIRE RANGE

Model FGF368GCD

Near Cleveland Heights, OH 44121

Manny

Job Details: 12/20/2023

"Cc door not closing, verified and not closing, took door off and hinges are damaged, unit needs hinges but discontinued; ordrng 1 5304485228 (hinge kit(discontinued))"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, OH 44110

Manny

Job Details: 12/20/2023

"Cc unit leaking gas, verified and smell gas, sprayed micro leak detector and gas supply line is leaking, advise customer to replace house gas supply line. Call safety to document spoke to Samantha"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HTB3

Near Bay Village, OH 44140

Manny

Job Details: 12/20/2023

"Found bail arm off, reinstalled opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Bay Village, OH 44140

Manny

Job Details: 12/20/2023

"Replace LED, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Westlake, OH 44145

Manny

Job Details: 12/20/2023

"Cc unit bouncing around and stopping, verified and found unit rocking, feet not down, leveled unit opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Olmsted Falls, OH 44138

Manny

Job Details: 12/20/2023

"Replace latch and strike, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model 596.72003016

Near Olmsted Falls, OH 44138

Manny

Job Details: 12/20/2023

Replace gears opt test ok

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