Local Reviews

Rated 4.8 out of 5 stars based on 4385 customer reviews

Chris H.

Chris H.

WRX988SIBM03 Whirlpool Refrigerator Customer complaint that unit is leaking water at the dispenser, unit has air in the lines adjusted connection, ran water unit is not leaking, complaint condensation is building up near the ice box, unit is clear of ice at this time, found ice bin door not connected properly causing warm air to enter icebox, removed door corrected, op test good; Job Cmpltd,

Near Regency Cir, Westlake, OH 44145
Chad  P.

Chad P.

KDTE104EBL3 WHIRLPOOL DISHWASHER Found diverter unplugged. Connected and ran normal wash and drained unit out. Op test ok. ; Job Cmpltd,

Near Valeside Ln, Olmsted Falls, OH 44138
Chris H.

Chris H.

ACR4503SFS0 Amana Range Installed new control, op test good, took old core for return ; Job Cmpltd,

Near Bobby Ln, Westlake, OH 44145
Chris H.

Chris H.

MVWX655DW1 Maytag Washer Customer complaint that unit will not start and making noise, unit is in a continuous drain cycle, cancelled cycled, ran diagnostics found oversuds condition, customer is using too much soap, instructed customer on proper soap usage and load size also advised to clean unit with affresh tablets, unit completed its service cycle, no issues found with unit it is operating as designed ; Job Cmpltd,

Near Mayfield Rd, Chesterland, OH 44026
Chad  P.

Chad P.

WDF750SAYB1 AMANA DISHWASHER Installed diverter and seal. Op test ok. ;

Near Maurer Dr, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

106.73832300 KENMORE REFRIGERATOR I found the drain in the back of the freezer frozen steamed out the drain and also added a metal strap hanging off of the heating ele into the drain hole to ensure the drain hole will not freeze again unit op tested good. I also left the fridge sitting exactly how I found it.; Job Cmpltd,

Near Lake Rd W, Geneva, OH 44041
Jeff M.

Jeff M.

MGR7775WS2 MAYTAG RANGE The gas dryer was not light consistently I added a grounding strap readjusted the igniter also install the wiring harness update kit from truck stock unit went five times in a row consistently; used 1 WPW10701462 (HARNS-WIRE) f

Near Mountainside Dr, Painesville, OH 44077
Jeff M.

Jeff M.

TFX24FLB GE REFRIGERATOR Customer has noticed the fridge turning on and off regularly since she made the appointment. I checked the temperatures they were within range unit tested good

Near Bryn Mawr Dr, Painesville, OH 44077
Dan H.

Dan H.

MVWB450WQ2 Whirlpool Washer Customer complaint of ul error code and unit is spitting out rust, found grease splatter underneath unit, bearings worn out, unit needs new bearings, motor, rotor, and rps sensor,customer does not want repair; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near S Belvoir Blvd, South Euclid, OH 44121
Jeff M.

Jeff M.

FFBD2406NB FRIGIDAIRE DISHWASHER There is a small plastic tab that connects between the spring and hinge. I found the small plastic tab laying next to the spring I reattach the small plastic tab to the hinge and spring unit tested good; Job Cmpltd

Near Forest Dr, Painesville, OH 44077
Jeff M.

Jeff M.

KMHC319ESS KITCHENAID MICROWAVE I found the door switches bad i replace the door switches unit tested good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Curberry Dr, Mentor, OH 44060
Dan H.

Dan H.

WED4800XQ3 Whirlpool Dryer Customer complaint that an alarm is going off on dryer, noise customer heard was cycle signal which had never been turned on before, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,

Near Kewanee Ave, Cleveland, OH 44119
Jeff M.

Jeff M.

WTW5000DW1 WHIRLPOOL WASHER I found the water valve in the back of the machine loose and leaking water I tightened the water shut off valve unit tested good explain to the customer if the shut off valve is still leaking she will need to call a plumber and have it replaced; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Dan H.

Dan H.

GI15NDXZS1 Whirlpool Icemaker Customer complaint that unit flooded through basement ceiling after repair, found drain hose did not line up with drain properly, corrected drain hose, op test good; Job Cmpltd,

Near Lewis Dr, Lakewood, OH 44107
Dan H.

Dan H.

MVWC200XW1 Maytag Washer Customer complaint that unit is making loud noises ran manual test cycle for heavy agitate and high speed spin, started drain pump, opened valves, no unusual noises heard, found suspension rods worn, unit needs new suspension rods, installed new suspension rods from truck stock surplus, op test good ; used 1 W10780048 (SUSP RODS) from stock, Job Cmpltd,

Near Newman Ave, Lakewood, OH 44107
Dan H.

Dan H.

LFFH21F7HWJ Frigidaire Upright chest freezer Customer complaint of frost build up around door, found door gasket not sealing on bottom left side(see pic), use petroleum jelly and heat to pull gasket out to make contact with cabinet, door is sealing now, op test good ; Job Cmpltd,

Near Rosehill Ave, Cleveland, OH 44104
Paul H.

Paul H.

LGHB2867PF7A FRIGIDAIRE REFRIGERATOR Replaced door gasket, UI, and FC Icemaker, op test ok.; Job Cmpltd

Near Elyria Ave, Amherst, OH 44001
Paul H.

Paul H.

WFG515S0EW0 WHIRLPOOL RANGE One burner wasn't lighting well, cleaned orifice, lighting fine now, gas smell is due to DSI, is lighting properly, op test ok.; Job Cmpltd,

Near Carousel Ln, Olmsted Falls, OH 44138
Alice M.

Alice M.

WRF532SMBW01 WHIRLPOOL REFRIGERATOR Used washers to space tracks out from liner, tested by opening and closing deli drawer multiple times, op test ok.; Job Cmpltd,

Near Smith Rd, Wellington, OH 44090
Dan H.

Dan H.

WET4027EW0 Whirlpool Stack washer/dryer Customer complaint that back legs are not adjusting, rear legs are self leveling legs, ran spin cycle, no abnormal shaking, unit is operating as designed ; Job Cmpltd

Near Bessemer Ave, Cleveland, OH 44127
Paul H.

Paul H.

WDF520PADM7 WHIRLPOOL DISHWASHER Ran diagnostics, washmotor is not engaging, has power, needs motor and sump; ordrng 1 W11025157 (SUMP AND MOTOR),

Near Vivian Dr, Grafton, OH 44044
Dan H.

Dan H.

NED4655EW1 Amana Dryer Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd

Near E 112th St, Cleveland, OH 44105
Paul H.

Paul H.

MVWC565FW0 MAYTAG WASHER Ran diagnostics, no errors logged, ran auto test, auro test proceeded fine, ran calibration, had customer start a larger load to check water level, is lower that it should be, ordering main control, ; ordrng 1 W10916229 (CNTRL-ELEC)

Near Chestnut Ridge Rd, Elyria, OH 44035
Dan H.

Dan H.

MEDC215EW1 Maytag Dryer Customer complaint that unit is not heating, started normal dry cycle, unit is heating, found outside vent clogged with lint, removed, good air flow now, unit is operating as designed ; Job Cmpltd,

Near Bainbridge Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WED87HEDW1 Whirlpool Dryer ustomer complaint that unit flashes f3e1 error code, started normal dry cycle, unit ran foar a minute then displayed f3e1(exhaust thermistor open) error code, found thermistor molex plug not plugged into control board, plugged thermistor harness into board, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer did not receive part; Job Cmpltd

Near Greyton Rd, Cleveland Heights, OH 44112
Paul H.

Paul H.

KUDS35FXBL9 KITCHENAID DISHWASHER User interface intermittently not illuminating sani-rinse indicator, ran inquiry, UI is under part warranty,; ordrng 1 WPW10481127 (panel-cntl)

Near Park Ridge Dr, North Olmsted, OH 44070
Paul H.

Paul H.

MH7130XEB2 WHIRLPOOL HOOD Unit is not powering up, source is good, bypassed inline fuse with circuit breaker, still not powering up, needs control for further testing, control is not available, part number 8172053;

Near Reserve Cir N, Lorain, OH 44053
Jeff M.

Jeff M.

RBS245PRB WHIRLPOOL WALL OVEN The unit is not heating the control is sending power and the heating elements do have continuity the fuse located in the back of the machine is open needs a new fuse; ordrng 1 WP9759243 (TOD FUSE)

Near Karen Isle Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

WOS92EC0AS02 WALL OVEN WHIRLPOOL I found the thermal fuse open I jump the fuse out unit tested good needs a new thermal fuse; ordrng 1 WPW10545255 (FUSE)

Near Williams Rd, Chardon, OH 44024
Jeff M.

Jeff M.

KRFF507ESS01 KITCHENAID REFRIGERATOR Auger motor is receiving 120 V AC but is not rotating also there is frost located in the freezer and ice accumulation on the back of the icemaker adapter I found a service pointer W10842568 correcting this issue. The unit needs a new Auger motor and the icemaker adapter kit; ordrng 1 W10822606 (AUGER MOTOR) and 1 W10864518 (ADAPTER),

Near Riding Tr, Painesville, OH 44077
Alice M.

Alice M.

KRFF300ESS01 KITCHENAID REFRIGERATOR Installed door. Op test okay. Unable to locate drawer. Need to reorder

Near Flowerdale Ave, Cleveland, OH 44144
Brian B.

Brian B.

KITCHENAID REFRIGERATOR KFIS25XVMS10 Checked temps when first arrived. 36 ff, 6 frz... temps are good now but i/m still does not work. Checked temp in ice compartment. 25 deg.. ice fan not running.. entered diag and turned on ice fan. Fan is working. But does not run in normal operation.. Called whirl TL, JK to verify offset calibration. He said with this board going more positive on the offset will make colder. He said problem with i/m could be either i/m or high vol board. Replaced i/m from t/s.. ice fan started running and unit filled with water. Machine seems to be running properly now. Optest ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Ashfield Way, North Ridgeville, OH 44039
Chad  P.

Chad P.

MDB8959SFZ4 MAYTAG DISHWASHER Found both tub plugs missing. Leveled unit. Advised cust to install when thay are received. If unit continues to leak pleAse contact wpl back for service. Also, insulation missing from behind kick plate. Cust can install all. No need to return ; ordrng 1 W10526105 (shield, INSULATION) and 2 W10795980 (PLUG)s

Near Stickney Ave, Cleveland, OH 44144
Tim G.

Tim G.

Maytag SxS refrigerator MSD2732GRW, Customers complaint is that the unit is not cooling in both sections. Checked unit and found the lights to work but no fans or compressor rrunning. Pulled control panel cover and found the units defrost timer in the defrost cycle. Advanced out of defrost and found the fans to run and the compressor not starting. Checked relay and found open across start and run. Used start box and found unit to run. Quoted customer for repair and replaced the start relay, op test good. Advised the customer to give the unit 12-24hrs for complete cooling.

Near Stonewater Dr, Kent, OH 44240
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW8040DW0 Cust states unit gets to 45 min left and just continues to wash and recycle the water Called techline talked to Austin----sr#7719153875------talked to senior tech Bruce ---- Bruce said with error codes cust is getting and issue customer is experiencing issue is either improper loading or over sudsing cust did not have clean towels for me to test if she is too much soap--- cust states she is loading per our directions and not using too much soap and unit still does not work--customer appears to be loading correctly and not using too much soap---customer very unhappy with unit and wants unit exchanged or replaced---advised customer to call customer care at 1-800-253-1301. I also advised that maybe we should send a differant provider to get a second opinion---; Job Cmpltd,

Near W Cedar St, Jefferson, OH 44047
Arthur V.

Arthur V.

AMAna WASHER NTW4516FW1 Getting a f8 e1 error. Long fill no fill Found cold water just trickling in. Found water lines crimped when push against shelf. Advised cust -- unit op test good ; Job Cmpltd,

Near OH-307, Jefferson, OH 44047
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR FFHS2611PFCA Found ice maker over filling causing issue where cubes are trying to break apart when cycling and they cause noise and ice chards ---- reduced fill (with adjustement screw) customer to monitor. ; Job Cmpltd,

Near Rome Terrace, Roaming Shores, OH 44084
Arthur V.

Arthur V.

MAYTAG RANGE MET8720DS03 Customer stated she heard a "pop" and then smelled a electrical smell. She was using right front power burner. Checked burners no issues found --- checked pigtail installation all secure and no signs of arcing or excessive heat. Removed back and checked control area including control and all the burner switches. All visual checks good Used power burner to heat a lg pot of water to boiling. No issues. Could not duplicate issue. Op test good. ; Job Cmpltd,

Near Mechanicsville Rd, Orwell, OH 44076
Tim G.

Tim G.

Whirlpool top load washer LSR7233BW2, Customers complaint is that the unit was filling at a slow drip when not in use. Checked unit and found unit not filling while not in use. Customer stated that the unit seems to be ok and that it had stopped on its own. Customer had tech take a look at the unit just to make sure there isnt an issue. Tested unit in a normal cycle and filled with warm water to activate both the hot and cold valves. Wheile unit was fill tech unplugged unit and found water to stop. Tested several times and was not able to duplicate the issue. Tech advosed the customer to keep an eye on the unit and that if it should happen again to contact us and to turn the water supply off to prevent flooding.

Near White Oak Ct, Aurora, OH 44202
Arthur V.

Arthur V.

MAYTAG DRYER MEDX500XW0 Replaced parts listed. Op test good. Let run with load. ; Job Cmpltd,

Near Hayes Rd, Williamsfield, OH 44093
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRT318FMDM01 Turned on unit, comp and fans running, good heat on highside, temps dropping, cust to watch, op test ok; Job Cmpltd,

Near Glen Valley Dr, Middlefield, OH 44062
Tim G.

Tim G.

Maytag top load washer MVWC565FW0, Installed new drain pump. Cleared the errors, ran a recal cycle and tested, op test good.

Near Emily Ct, Ravenna, OH 44266
Ravenna, OH - Maytag top load washer MVWC565FW0, Installed new drain pump. Cleared the errors, ran a recal cycle and tested, op test good.
Robert A.

Robert A.

WHIRLPOOL WASHER Ran diognastics sensor fault tested in manuel mode, can hear a slapping noise in spin, checked under tub, nothing, needs transCust to replace; ordrng 1 W10324649 (gearcase258.86) and 1 W10721967 (cam36.70) and 1 WPW10006355 (SHIFTER57.13), used 1 SHIPPING (SHIPPING AND HANDLING) from stockjob compltd

Near Eagle Creek Dr, Garrettsville, OH 44231
Paul H.

Paul H.

WDF520PADM7 WHIRLPOOL DISHWASHER , Ran diagnostics, washmotor is not engaging, has power, needs motor and sump; ordrng 1 W11025157 (SUMP AND MOTOR)

Near Vivian Dr, Grafton, OH 44044
Robert A.

Robert A.

WHIRLPOO WASHERL WTW8540BW0 Found bearings loud, seal leaking, installed bearing kit, ran diognastic cycle, op test ok; used 1 W10435302 (BEARING) from stock, Job Cmpltd,

Near Shawnee Trail, Streetsboro, OH 44241
Paul H.

Paul H.

MVWC565FW0 MAYTAG WASHER Ran diagnostics, no errors logged, ran auto test, auro test proceeded fine, ran calibration, had customer start a larger load to check water level, is lower that it should be, ordering main control, ; ordrng 1 W10916229 (CNTRL-ELEC)

Near Chestnut Ridge Rd, Elyria, OH 44035
Paul H.

Paul H.

KUDS35FXBL9 KITCHENAID DISHWASHER User interface intermittently not illuminating sani-rinse indicator, ran inquiry, UI is under part warranty,; ordrng 1 WPW10481127 (panel-cntl)

Near Park Ridge Dr, North Olmsted, OH 44070
Paul H.

Paul H.

MH7130XEB2 WHIRLPOOL HOOD COMBO Unit is not powering up, source is good, bypassed inline fuse with circuit breaker, still not powering up, needs control for further testing, control is not available, part number 8172053;

Near Reserve Cir N, Lorain, OH 44053
Jeff M.

Jeff M.

RBS245PRB WHIRLPOOL WALL OVEN The unit is not heating the control is sending power and the heating elements do have continuity the fuse located in the back of the machine is open needs a new fuse; ordrng 1 WP9759243 (TOD FUSE)

Near Karen Isle Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

WOS92EC0AS02 WHIRLPOOL WALL OVEN I found the thermal fuse open I jump the fuse out unit tested good needs a new thermal fuse; ordrng 1 WPW10545255 (FUSE)

Near Williams Rd, Chardon, OH 44024
Jeff M.

Jeff M.

KRFF507ESS01 KITCHENAID REFRIGERATOR Auger motor is receiving 120 V AC but is not rotating also there is frost located in the freezer and ice accumulation on the back of the icemaker adapter I found a service pointer W10842568 correcting this issue. The unit needs a new Auger motor and the icemaker adapter kit; ordrng 1 W10822606 (AUGER MOTOR) and 1 W10864518 (ADAPTER),

Near Riding Tr, Painesville, OH 44077
Chad  P.

Chad P.

KRFF300ESS01 KITCHENAID REFRIGERATOR Installed door. Op test okay. Unable to locate drawer. Need to reorder. She can install. We do not need to return. ; ordrng 1 WPW10397907 (PAN

Near Flowerdale Ave, Cleveland, OH 44144
Chad  P.

Chad P.

MDB8959SFZ4 MAYTAG DISHWASHER Found both tub plugs missing. Leveled unit. Advised cust to install when thay are received. If unit continues to leak pleAse contact wpl back for service. Also, insulation missing from behind kick plate. Cust can install all. No need to return ; ordrng 1 W10526105 (shield, INSULATION) and 2 W10795980 (PLUG)s

Near Stickney Ave, Cleveland, OH 44144
Robert A.

Robert A.

AMANA DISHWASHER ADB1300AFW0 Installed heater and control, ran diagnostic cycle, heater working, op test ok; Job Cmpltd,

Near Delaware Trail, Streetsboro, OH 44241
Robert A.

Robert A.

MAYTAG DRYER MEDX500XW0 Found idlery pulley making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,

Near Haskins Rd, Chagrin Falls, OH 44023
Brian B.

Brian B.

GE MICROWAVE OVEN PVM1870SM3SS Replaced grill assembly. Tested unit. Optest ok.; Job Cmpltd,

Near Westbrooke Cir, Avon Lake, OH 44012
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR FRT21IL6JM2 Upon arrival unit turned off--- turned on unit in defrost mode-----advanced timer unit started and started to cool---- cust states she discovered unit getting earm and after 4 hrs unit stil not running. Unit needs defrost timer. Replced timer unit started and started to cool ; used 1 W10822278 (DEFROST TIMER) from stock, Job Cmpltd

Near Wrights Ave, Conneaut, OH 44030
Brian B.

Brian B.

GE REFRIGERATOR PSS26SGRCSS Replaced water valve.. when water was turned back on, found hairline crack in filter line from filter to valve. Also found compressor running very hot and cond fan motor barely turning. Will also need new fan motor. Office to order parts. Cust needs early appt..; ordrng 1 WR17X20860 (mwf manifold & tubes) and 1 WR60X10209 (motor dc cond fan), schdld next appmnt for 6/1 THU 8-11,

Near Winners Cir, Avon Lake, OH 44012
Robert A.

Robert A.

KITCHENAID GRILL KBNU361VSS 0 Found transformer recieving 120vac, no power out, unable to test any farther at this time Not no batteries in unit; ordrng 1 W10247117 (transformr91.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $217.00 CC Ref # 722599791, schdld next appmnt for 6/2 FRI 12-3,

Near Nob Hill Oval, Chagrin Falls, OH 44022
Corina B.

Corina B.

WOS51ES4EB00 Whirlpool Range CC that the unit is burning food. Tested oven to 350*, found the oven is running hotter. Calibrated the oven. Optest ok.; Job Cmpltd,

Near Maple View Ln, Willoughby Hills, OH 44094
Corina B.

Corina B.

MEDB850WQ0 Maytag Dryer Replaced the element. Vacuumed machine out. Ran a cycle. Optest ok; , Job Cmpltd

Near Belgrave Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

KBFS25ECMS00 Kitchenaid Refrigerator CC will not dispense water. Found the cust has a saddle valve installed. Removed the copper water line to the unit, filled a glass took 29 seconds to fill the glass. Advised cust that the saddle valve needs to be replaced with an inline valve. The saddle valve in the basement is leaking. Took a pic of the valve. Turned water off to the unit and advised cust to have the connectors replaced for it is leaking at the unit,also. Optest ok. ; , Job Cmpltd,

Near Corydon Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

WRF560SEYM05 Whirlpool Refrigerator Replaced the parts listed. Took steamer and steamed the gasket out. Found a tear in the bottom right side of door gasket. Took pic. Optest ok. ; Job Cmpltd

Near Allendale Dr, Mentor, OH 44060
Chad  P.

Chad P.

MEDX655DW1 MAYTAG DRYER Found l1 missing power. Reset breaker. Power came back. Advised if this keeps happeneing. To contact an electricial to correct power supply. ; Job Cmpltd,

Near Davinwood Dr, Cleveland, OH 44135
Corina B.

Corina B.

MQU2057AEWM1 Maytag Freezer Tapped low side. Unit out of freon. Replaced evap and heat exchanger and dye filter. Pulled vac to 30"... held.... recharge 4.2 oz freon... closed process tube. Found evap motor bearings are bad due to broken fan blade. Will need to order new evap fan motor.. r/s per cust req. please move cust up to tues if we get cancellation. Office to order part.; ordrng 1 WPE-60336-001 (MOTOR- EVAP), schdld next appmnt for 6/2 FRI 2-5

Near Bendemeer Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

ED2SHEXXU00 Whirlpool Refrigerator CC that the Water is not dispensening. Checked the valve to the water 0 volts going to the water valve. Replaced the water valve from t/s. Found the bracket was broken that the paddles are in. Will need a new bracket. Called GS to order part. ; ordrng 1 WP2180226 (bracket), used 1 W10408179 (VALVE-INLET) from stock, schdld next appmnt for 5/31 WED !

Near Richmond Rd, Richmond Heights, OH 44143
Chad  P.

Chad P.

PYG2300AWW WHIRLPOOL DRYER Found belt broke. Rollers and pulley check good. Replaced belt, op test ok. ; used 1 341241 (BELT)

Near Osborn Rd, Bay Village, OH 44140
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR GB2FHDXWQ05 Found unit ice maker jammed. Needs replaced also water valve seeping. Needs both RESCHEDULE AT CUSTOMER REQUEST ---; ordrng 1 D7824706Q (ice maker) and 1 WP2315576 (valve-inlt), schdld next appmnt for 6/5 MON !,

Near Lake Rd, Conneaut, OH 44030
Corina B.

Corina B.

KUDE70FXSS5 Whirlpool Dishwasher , Found the fuse is open on the main control. Will need a new main control and adam will take care of it. ; ordrng 1 W10813313 (cntrl-elec)

Near Brookside Dr, Perry, OH 44081
Chad  P.

Chad P.

WED8500DC1 WHIRLPOOL DRYER Found unit stored stuck key fault. Unit is running and heating correctly. Solid metal venting. Cleared fault. Likely moisture on control caused fault. Op test ok. ; Job Cmpltd,

Near Dover Center Rd, Westlake, OH 44145
Chad  P.

Chad P.

WRX988SIBM00 WHIRLPOOL REFRIGERATOR Found ice and frost forming on lh side of door. Cleared ice and frost and steamed and conformed gasket. Advised to monitor. Op test ok. ; Job Cmpltd

Near Bronson Rd, Olmsted Falls, OH 44138
Chris H.

Chris H.

WTW5000DW1 Whirlpool Washer Customer complaint that unit ps lid will not unlock, broke lid lock trying to remove, replaced lid lock from ts, op test no good unit will not cancel cycle nor enter diagnostics unit needs a new main control, spoke with gs ordering part, was unable to get pic of ms due to lid, got ms using a mirror; ordrng 1 W10915785 (CONTROL), used 1 W10838613 (LATCH) from stock, schdld next appmnt for 5/31 WED

Near Shaw Ave, East Cleveland, OH 44112
Chad  P.

Chad P.

KODE500ESS02 KITCHENAID WALL OVEN Ran unit on 425 up to 500 and let heat for several minutes. Fan did not make noise. Unable to duplicate. ; Job Cmpltd

Near Prestwick Cross, Westlake, OH 44145
Chris H.

Chris H.

110.23822100 Kenmore Washer Customer complaint that unit will not spin, found lid switch faulty, jumpered out wires unit began to spin, unit needs a new lid switch, qouted customer, spoke with gs ordering part ; ordrng 1 WP3949238 (switch-lid ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/31 WED 8-11,

Near E Overlook Rd, Cleveland Heights, OH 44106
Chad  P.

Chad P.

WED49STBW1 WHIRLPOOL DRYER Installed handle and reduced tension. Op test ok. ; Job Cmpltd

Near Deer Path Dr, Strongsville, OH 44136
Chad  P.

Chad P.

WRT311FZDW00 KITCHENAID REFRIGERATOR Installed evap fan and defrosted evap. Op test ok.

Near Albion Rd, North Royalton, OH 44133
Chad  P.

Chad P.

KFIS29PBMS00 KITCHENAID REFRIGERATOR Found ff temps check good. Fz around 10f. Removed kick plate. Found condenser covered. Advised on cleaning. Pulled unit and checks over machien compartment. No defects. Both evaps check good. Avised to monitor for the next 24 hrs. If cooling issues remain please contact us back for service.

Near Ivy Ridge Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

LEQ9858PW1 WHIRLPOOL DRYER The unti was unpluged. I pluged the unit in unit op tested good

Near Hideaway Cove, Painesville, OH 44077
Jeff M.

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR I could not find any issues with the seals or the cabinet I did apply a thin coating of Vaseline around all the seals to ensure a better seal to the cabinet unit tested good; Job Cmpltd,

Near Mountain Ash Dr, Mentor, OH 44060
Jeff M.

Jeff M.

MAV6458AWW WHIRLPOOL WASHER The unti op tested good. Most likely what occurred as the customer had an uneven load inside the washing machine I inspected the suspension put the unit in a high-speed spin unit tested good; Job Cmpltd

Near Camelot Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

KRFC704FBS00 KITCHENAID REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near Aurora Hill Dr, Aurora, OH 44202
Paul H.

Paul H.

MVWX655DW1 MAYTAG WASHER Unit was unplugged, plugged in, in flood mode, allowed for ten minute timeout, ran diagnostics, no errors, ran a test cycle and a calibration cycle, supply pressure is good, advised customer on flood mode, how it works and what triggers it, op test ok.; Job Cmpltd,

Near Appleseed Dr, Lorain, OH 44053
Robert A.

Robert A.

WHIRLPOOL WASHER WTW6600SW1 Complaint, lid falls down, top rusted, found hinges broken, top rusted out where lid pin goes in, screw broke unable to remove lid, needs top asm, ran diognostic cycle, f51, basket spins free, needs sensor, ran drain and spin, bearings loud, checked under unit, not leaking ; ordrng 1 W10183157 (kit RPS) and 1 W10816014 (LID) and 1 WP8563962 (HINGE) and 1 WP8563963 (HINGE) and 1 WP8563965 (HINGE PIN) and 1 WP8565314 (TOP) and 1 WP8572974 (HINGE PIN) and 4 WPW10078270 (HINGE SCREW)s and 1 w10435302 (bearing), schdld next appmnt for 5/31 WED ! [***],

Near Som Center Rd, Solon, OH 44139
Paul H.

Paul H.

WTW4900BW0 WHIRLPOOL WASHER Ran diagnostics, f9e1 long drain, f0e2 oversudsing, cleared and ran auto test, went through everything fine, drained fine, drain hose is installed properly and unit spins fine, cc is clothing coming out wet, discussed loading and detergent use, recalibrated and suggested a cleaning cycle, op test ok; Job Cmpltd

Near Oak Point Rd, Lorain, OH 44053
Paul H.

Paul H.

MVWX700XL2 MAYTAG WASHER Unit has bearing noise in spin, needs gearcase, quoted gear case W10806333

Near Hawley Rd, Wellington, OH 44090
Chris H.

Chris H.

KSSC48QVS02 Kitchenaid Refrigerator Customer complaint that unit has frost near ice bucket and the auger rod is not sitting correct, found ice door flap not closing all the way which let water run down auger motor and cover insert that rod sits inside, cleared out with steam, had to remove entire door skin,unit is now dispensing, unit needs a new icemaker motor, intalled flap from icedoor kit claming from ts, spoke with gs ordering part ; ordrng 1 WPW10546285 (motor), used 1 8201756 (ICE DOOR KIT) from stock, schdld next appmnt for 6/5 MON

Near Buckhurst Dr, Beachwood, OH 44122
Paul H.

Paul H.

WTW8000DW1 WHIRLPOOL WASHER Ran diagnostics, f0e5 off balance, f9e2 water ring detected, f0e3 overload, cc cutting off before going through the spin, when I have encountered this symptom with these errors, its ended up being a board replacement, ordering a board; ordrng 1 W10916647 (CNTRL-ELEC)

Near Capel Rd, Columbia Station, OH 44028
Chris H.

Chris H.

GNE26GMDFES GE Refrigerator Customer complaint that units ff section is not cooling, ff temp at 60 but is at 33 near bottom, ff evap fan is not running, installed new ff evap fan from truck surplus, op test good ; Job Cmpltd,

Near Gatewood Dr, Mentor, OH 44060
Chris H.

Chris H.

WFW72HEDW0 Whirlpool Washer Customer complaint that unit will not start, unit is in a continuous drain cycle,, cancelled cycle removed clothing, ran diagnostics found f3e1error code, cleared code started svc cycle, unit has a ton of suds inside, instarcucted customer on detergent bottle proper amount of soap, also instructed her to clean washer with affreash, no further issues discovered, unit is operating as designed; Job Cmpltd

Near Washington Blvd, University Heights, OH 44118
Chris H.

Chris H.

WED4815EW1 Whirlpool Dryer , Customer complaint that units door is very hard to get shut, confirmed complaint, removed door, adjusted catch, door is closing properly now, op test good ; Job Cmpltd

Near Ardmore Rd, Cleveland Heights, OH 44121
Chris H.

Chris H.

KDTM354DSS0 Kitchenaid Dishwasher Installed new diverter valve grommet, no leaks detected, op test good

Near Deptford Dr, Beachwood, OH 44122
Chris H.

Chris H.

GTH21GBEBWW GE Refrigerator Customer complaint that unit is noisy, noise is coming from evap motor, replaced evap motor from ts, op test good ; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd

Near Bromton Dr, Lyndhurst, OH 44124
Chris H.

Chris H.

MAV208DAWW Maytag Washer Installed new parts unit is spinning and draining, op test good ; Job Cmpltd

Near Olympia Rd, Cleveland, OH 44112
Chris H.

Chris H.

362.75321002 Kenmore Range Customer complaint that unit is not heating at correct temps, temp probe reading within normal range, found bake ignitor pulling less then 3 amps, unit needs a new bake ignitor, qouted customer, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, , Job Cmpltd 12345ABCD Kenmore Refrigerator Customer complaint that unit leaks water out of freezer, bottom of freezer has ice build up from drain tube being clogged, qouted customer to clean out drain tube, cleared drain tube, unable to view ms tag, svc and lbr on other pvr ; Job Cmpltd,

Near Dillewood Rd, Cleveland, OH 44119
Jessica S.

Jessica S.

WED49STBW1 Whirlpool Dryer Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, installed new drum, op test good ; Job Cmpltd

Near Barry Ct, Mentor, OH 44060
Dan H.

Dan H.

FAFW3801LW3 Frigidare Washer Installed new control, op test good ; Job Cmpltd,

Near E 191st St, Euclid, OH 44119
Dan H.

Dan H.

WDF520PADM7 Whirlpool Dishwasher Customer complaint that unit is not drying, ran diagnostics, no error codes shown, unit completed test cycle, no error codes shown after test cycle, heater is working, unit is operating as designed ; Job Cmpltd WDF520PADM7 Whirlpool Dishwasher Customer complaint that unit is not filling with water, confirmed, found supply hose kinked, unkinked supply hose, op test good ; Job Cmpltd,

Near Father Caruso Dr, Cleveland, OH 44102
Dan H.

Dan H.

MDBH955AWS Maytag Dishwasher Installed new latch/handle assembly, op test good ; Job Cmpltd

Near Elmwood Rd, Bay Village, OH 44140
Dan H.

Dan H.

GI15NDXZS1 Whirlpool Icemaker Installed new water valve, op test good ; Job Cmpltd

Near Lewis Dr, Lakewood, OH 44107
Dan H.

Dan H.

ADB1300AFS1 Whirlpool Dishwasher Customer complaint that unit is not draining, started normal wash cycle, unit filled, cancelled cycle, unit drained completely, repeated several more times with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,

Near W 22nd St, Cleveland, OH 44109
Brian B.

Brian B.

MAYTAG DISHWASHER MDB4949SDM3 CC that dishes do not dry good. Ran diag ... no codes . Ran test calibration cycle. Heater is working properly. Machine working as designed. Advised customer to run hot water in sink first and use a rinse aid such as jet dry. Also advise using a cleaner such as dishwasher magic every 2-3 months. ; Job Cmpltd,

Near Wolf Rd, Bay Village, OH 44140
Arthur V.

Arthur V.

MAYTAG WASHER MVWC200BW0 Found unit half full of water and unplugged. Plugged back in and ran a drain and spin cycle unit drained. Ran diagnostics. No errors-- ran auto cycle unit passed Cycled on light load. Op test good. Could not duplicate issue. Unit op test good ; Job Cmpltd,

Near W 43rd St, Ashtabula, OH 44004
Robert A.

Robert A.

AMANA WASHER NTW4516FW1 Ran diognastics, no water entering unit, tested valve, water just trickling in, Cleaned valve screens, tested flow, good, ran recal cycle, op test ok; Job Cmpltd,

Near Shady Ln, Chesterland, OH 44026
Brian B.

Brian B.

MAYTAG FREEZER MQU2057AEWM1 Tapped low side. Unit out of freon. Replaced evap and heat exchanger and dye filter. Pulled vac to 30"... held.... recharge 4.2 oz freon... closed process tube. Found evap motor bearings are bad due to broken fan blade. Will need to order new evap fan motor.. r/s per cust req. please move cust up to tues if we get cancellation. Office to order part.; ordrng 1 WPE-60336-001 (MOTOR- EVAP), schdld next appmnt for 6/2 FRI 2-5,

Near Bendemeer Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WRT106TFDB01 Whirlpool Refrigerator Customer complaint that fresh food section is not cooling, fresh food section temp at 60 degrees, freezer section temperature at -12 degrees, evaporator fan is not running, found evaporator fan motor plug loose, reset connection, evaporator fan started, cleared air channel, op test good ; Job Cmpltd

Near Steinway Blvd, Maple Heights, OH 44137
Dan H.

Dan H.

GGQ9800LW0 Whirlpool Dryer Customer complaint that unit is not heating, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, confrimed unit is not heating, unit only drawing 4 amps, ignitor is not glowing, ignitor is not recieving 120vac, found thermal fuse open, jumped out thermal fuse, ignitor glowed, burner lit, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd WFW8400TW02 Whirlpool Washer Customer complaint that unit is leaking, started nirmal wash cycle, found unit leaking from door/boot seal, wiped door and seal clean, no leaks now, advised customer to wipe door and boot off between loads; Job Cmpltd,

Near Scenic View Dr, Independence, OH 44131
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF560SEYB02 Found drain clogged and water leaking from freezer. Found fitting on end of drain tube clogged up. Cleaned out grommet and used steamer to clear ice in trough. , Job Cmpltd,

Near Forest Blvd, Avon Lake, OH 44012
Dan H.

Dan H.

JS48CSDBDA Jenn-Air Refrigerator Recovered refrigerant, installed filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 6.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,

Near Hidden Canyon Dr, Brecksville, OH 44141
Arthur V.

Arthur V.

KENMORE REFRIGERATOR 106.69902990 Found drain frozen again. Cleared drain and installed a heat probe. Op test good ; used 1 819043 (DEFROST HEAT PROBE) from stock, , Job Cmpltd,

Near Chapel Rd, Madison, OH 44057
Jeff M.

Jeff M.

A612 MAYTAG WASHER I found that the washer is leaking out the side a list of the parts that are needed to rebuild the water supply line to the drum. Also the drum makes a loud noise while spinning the noise is resonating from the transmission unfortunately we do not possess the specialty tools to perform repairs to this washer; ordrng 1 212815 (CUP NA) and 1 WP213015 (NOZZEL) and 1 WP215447 (INJECTION ) and 1 WP216201 (TUBE) and 2 WP285655 (CLAMP)s

Near Saddlewood Ln, Painesville, OH 44077
Jeff M.

Jeff M.

WRF992FIFM WHIRLPOOL REFRIGERATOR The freezer temperature is negative for the fridge temperatures about 55° I individually tested the components in the manual person about everything tested good I found a large amount of frost buildup on the fridge evap call Greg recommended a new fresh food eat that cover assembly to replace the fan thermistor and seals; ordrng 1 W10889841 (EVAP COVER ASSY.

Near Ashton Ct, Mentor, OH 44060
Jeff M.

Jeff M.

KUIX505ESS0 KITCHENAID ICE MAKER Icemaker is not producing any ice I ran it through a manual test cycle compressor fan thermistors everything works and tests good except for the water valve it is open it should be 320 ohms I found it was open. Also I tested to see if the water valve is receiving power from the main control I put it in the manual test mode it was sending no power to the water valves that should've been 120 V AC also needs a new control called Greg to order parts; ordrng 1 W10897719 (WATER VAVLE) and 1 WPW10485960 (CONTROL), schdld next appmnt for 5/31 WED 8-12, saved tckt [SdLink

Near Gaitside Trail, Willoughby, OH 44094
Gail V.

Gail V.

GE REFRIGERATOR GSS25QGTAWW Replaced ice maker. Unit cycled and filled. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Merchants Ave, Ashtabula, OH 44004
Chad  P.

Chad P.

KGST307HBS6 KITCHENAID RANGE Found control shorted. When bake is selected and relay fires it archs and pops breaker. Needs control replaced. ; ordrng 1 8184718 (cntrl-elec), schdld next appmnt for 5/31 WED !, saved tckt [SdLink

Near Broadview Rd, Broadview Heights, OH 44147
Paul H.

Paul H.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Not defrosting, bi-metal closed, heater is about 40ohms, no voltage in for defrost, checked brown to white on ADC, no out voltage, ADC is what was replaced in April, called Techline, spoke with Andy, said replace ADC again and bi-metal, SR# 7719142971

Near Oakdale Cir, Elyria, OH 44035
Paul H.

Paul H.

MFI2269VEM7 MAYTAG REFRIGERATOR Door liner separating from shell, causing door to not shut properly, possibly noise is related to this issue (air migration, frost on fan), ordering door, unit not producing sound at present but door issue is visible, took a picture, door is discontinued, informed customer, ; ordrng 1 13107832SQ (DOOR-FIP)

Near Country Club Dr, Avon Lake, OH 44012
Paul H.

Paul H.

MFI2570FEZ01 MAYTAG REFRIGERATOR , Door insulation has failed on interior on side where door switch is, have seen before, called and spoke with GS, intermittently causes door switch to not be defeated fully, needs door replaced, ordering; ordrng 1 W10855083 (DOOR-FIP)

Near Falkirk Dr, Westlake, OH 44145
Paul H.

Paul H.

MVWX655DW1 MAYTAG WASHER Tried to enter diagnostics, non responsive, checked outlet, source is good, verified voltage good at board, no service LED, needs main board; ordrng 1 W10916226 (CNTRL-ELEC),

Near Santina Way, Lorain, OH 44053
Robert A.

Robert A.

WHIRLPOOL WASHER NTW4705EW0 , Ran diagnostics, f8e1, no fill, tested valve, water just trickling in, cleaned valve screens, tested again, good, ran recal, op test ok Suggest putting a filter in line to clean water; , Job Cmpltd

Near E Lake St, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT790SAYM0 Leveled and ran unit, found seal leaking at rt bottom, reset 3x, ng, needs door sealCust to let us know; ordrng 1 W10864081 (DOOR SEAL40.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd

Near Jay St, Ravenna, OH 44266
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR LGHB2867PF2 Replaced parts listed. Op test good ; Job Cmpltd,

Near Quarry View Ln, Waite Hill, OH 44094
Brian B.

Brian B.

AMANA REFRIGERATOR ASI2275FRB00 CC rhat ice production is too low. Checked temps 39 ff... 3 frz... correct Found container only 1/4 full. Customer said they don't use much ice. Mold has ice in it. Temp of mold is 9 deg. Jumped t to h to start cycle. I/m cycled and filled. Could be a themostat issue with i/m . Will replace i/m.. office to order part.; ordrng 1 WPW10300022 (ICEMAKER), schdld next appmnt for 5/31 WED !,

Near Olmsted Falls, OH 44138
Brian B.

Brian B.

WHIRLPOOL DISHWASHER GU2455XTSB0 CC of noise issue. Checked under machine. Found water line leaking. Tightened loose compression nut on water valve. Removed pump top and cleaned out chopper area. Ran test cycle. Optest ok.; Job Cmpltd,

Near Hinsdale Ct, Middleburg Heights, OH 44130
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF520PADW3 Replaced spray arm. Used cup test passed cups full after washing. Unit op test good. ; Job Cmpltd,

Near Merchants Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL MICROWAVE B-IN YWMH76719CS1 Found unit needs wire harness assy due to door not closing properly Replaced switch assy op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Douglas Rd, Ashtabula, OH 44004
Robert A.

Robert A.

FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Talked w/gs, jr suggest replacing harness, talked w/abCalled cust and set r/s; ordrng 1 137104600 (wiring harness), schdld next appmnt for 5/31 WED !,

Near Streetsboro Rd, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL WASHER WTW5000DW1 Found rt front suspension cup broken, replaced, ran diagnostics, no codes, ran recal, op test ok; used 1 W11027174 (SUSPENSION) from stock, Job Cmpltd,

Near Edgewater Cir, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRT318FZDW02 Found lowside line on comp vibrating against back panel, corrected, op test ok; Job Cmpltd,

Near David Dr, Streetsboro, OH 44241
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR WRT316SFDM00 Found stat turned to off, turned on, watched no temp change, evap clear, comp running, pulling less than .2 amp, no heat on high side, tapped system in 20" vac, added r134a, needs comp and evap; ordrng 1 W10836706 (EVAP) and 1 WPW10507886 (COMP KIT), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 5/31 WED ! [***],

Near OH-82, Mantua, OH 44255
Robert A.

Robert A.

WHIRLPOOL DISHWASHER MDB4949SDH0 Found fill tube cracked, needs fill tube; ordrng 1 W10878507 (FILL TUBE32.91), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $273.12 Check # 2193, schdld next appmnt for 5/31 WED !,

Near Ravenna Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

KUID308ESS1 Kitchenaid Refrigerator CC not making ice. Found the unit is hot. Removed front panel and the compressor fan is not running. Ran diag and the compressor fan is getting 120v. Will need a new fan. Called GS to order part. Cust did not have pop. Pd for sc and part. Will have pop when we come back to refund the money.; ordrng 1 W10124096 (fan,motor 11578), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $242.70 CC Ref # 721188973, schdld next appmnt for 5/30 TUE

Near Delamere Dr, Cleveland Heights, OH 44106
Corina B.

Corina B.

KEBS209BSP01 Kitchenaid Wall Oven CC that she gets an error code to put the temp probe in. Found when turning the top oven on that the oven wants the temp probe. Pulled unit out. Called tech line chris. Lost call. Ohmed out green /yellow open. Plugged in .186mohms. Will need a new main control. Called GS to order part. ; ordrng 1 WPW10317345 (cntrl-elec), schdld next appmnt for 5/30 TUE 8-11,

Near Wendover Dr, Beachwood, OH 44122
Corina B.

Corina B.

JGS9900BDS Jenn-Air Range CC that the burners do not light. Found the spark ignitors are cracked, the left back does not spark, Will need new spark ignitors and a new screws. 6 of the screws are stripped and will need to be replaced. With the burner assembly. Called GS to order parts. ; ordrng 1 74007736 (burner asy 5584) and 1 74011652 (burner asy 6594) and 6 WP400021-1 (screw 631)s and 4 WP74009336 (ignitor 2334)s and 1 WP74011664 (knob- burn SMALL BURNER 1525) and 1 WP74011666 (knob- burn 1545), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Eddy Rd, Willoughby Hills, OH 44092
Corina B.

Corina B.

MVWX655DW1 Maytag Washer Ran diag F8E1 – NO FILL, LONG FILL, F0E2 – OVER SUDS CONDITION DETECTED, F7E7 – MOTOR UNABLE TO REACH TARGET RPM. The water was turned off. Checked the pressure hose, good. Checked the drain pump, good. Advised cust to only use 1 or 2 tablespoons of detergent. Checked between the tub and basket, good. Checked underneath, belt is tight. Ran a rinse and spin. Optest ok. ; Job Cmpltd,

Near Bathgate Ave, Madison, OH 44057
Corina B.

Corina B.

KDTE104EBS2 Kitchenaid Dishwasher Replaced the adjuster. Optest ok.; Job Cmpltd

Near Lorrey Pl, Mentor, OH 44060
Corina B.

Corina B.

WRF992FIFM00 Whirlpool Refrigerator CC that there is frost in the freezer. Found the freezer door gasket is not hitting the frame. Took steamer to steam the gasket out. Optest ok. ; Job Cmpltd,

Near E 276th St, Euclid, OH 44132
Corina B.

Corina B.

WRF540CWBM01 Whirlpool Refrigerator Replaced the wiring harness. Ice maker cycled. Optest ok. ; Job Cmpltd

Near Washington Blvd, University Heights, OH 44118
Corina B.

Corina B.

GTWN4250DWS GE Washer' CC that there is no hot water going into the unit. Filled washer on colors with hot water. Filled with hot water. Advised cust the unit is working as designed. Optest ok.; Job Cmpltd

Near Kirtland Chardon Rd, Kirtland, OH 44094
Corina B.

Corina B.

MDB4949SDM0 Maytag Dishwasher Replaced the parts listed. Optest ok; Job Cmpltd

Near Hidden Hollow Dr, Mentor, OH 44060
Chris H.

Chris H.

PYE22TSHFSS GE Refrigerator Customer complaint that unit is not making ice and that its freezing things in the ff compartment, ff temp a 33 set on 35, corrected twmp setting, found icemaker fill tube frozen, steamed out fill tube, pulled unit checked for abnormal noises, found compressor making rattling noise tightened mounts noise went away, unit is operating as designed ; Job Cmpltd

Near Olive Ave, North Ridgeville, OH 44039
Chris H.

Chris H.

WTW4816FW1 Whirlpool Washer Installed new hose, op test good, customer has plastic water line to fridge that runs behind unit that is leaking; Job Cmpltd

Near Leeila Ave, Cleveland, OH 44135
Chris H.

Chris H.

WRS325FDAM04 Whirlpool Refrigerator Found factory never cut return airflow vent on freezer liner, confirmed with bj, contacted wpl techline mike ref # 7719127350, told me to cut the liner, cut return air hole in freezer liner, ff temp began to drop, op test good ; Job Cmpltd,

Near Edmond Dr, South Euclid, OH 44121
Chris H.

Chris H.

CFCP1NIZASS GE Refrigerator Installed new ff door gasket, op test good ; Job Cmpltd,

Near Stonelake Dr, Beachwood, OH 44122
Chris H.

Chris H.

DCCH480EK0WW GE Dryer Customer complaint that unit will not start and the check lint light is constantly on, unit is a condenser dryer, found door strike is broken off, spoke with gs , customer to contact office in the am after discussed with husband before preceeding with repair ; ordrng 1 WE01X10304 (holder-glass), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C, schdld next appmnt for 5/31 WED !,

Near Morewood Pkwy, Rocky River, OH 44116
Chris H.

Chris H.

KDTM354DSS3 Kitchenaid Dishwasher Customer complaint that unit does not drain water out during cycle, water remained in tub, cancelled cycle water drained, ran diagnostics found, drain motor electrical problem, impeller is free of obstructions, check valve is sealing water is not running back into unit, per tech sheet drain motor drive circuit on control is faulty, unit needs a new main control, spoke with gs ordering part ; ordrng 1 W10854216 (cntrl-elec), schdld next appmnt for 5/30 TUE

Near Wendell St, Avon, OH 44011
Chris H.

Chris H.

MVWC415EW2 Whirlpool Washer Customer complaint that unit is noisy during wash cycle and that they dont think the agitator is working, ran diagnostics found over suds condition, noise is abnormal, found shield bent and damaged rubbing on the cam, cam is undamaged, removed shield noise is gone, unit needs a new shield, gs confirmed ; ordrng 1 WPW10550173 (shield), schdld next appmnt for 5/30 TUE

Near Hilliard Blvd, Westlake, OH 44145
Jessica S.

Jessica S.

KGRS807SSS01 Kitchenaid Range Customer complaint that units surface burners are not igniting, spark module is not sending spark, unit needs a new spark module, qouted customer,

Near Mark Ave, Rocky River, OH 44116
Chris H.

Chris H.

KEBS179BSS00 Kitchenaid Wall Oven Customer complaint that units door locked after a self cleaning cycle, unable to removed unit, contacted wpl techline waited on hold forever, was able to get door released, units thermal fuse is opened jumped out, unit started, unit needs a new thermal fuse, spoke with gs ordering part ; ordrng 1 WPW10545255 (fuse-thrml), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/31 WED !,

Near W Valley Dr, Fairview Park, OH 44126
Dan H.

Dan H.

WRV986FDEM01 Whirlpool Refrigerator Customer complaint that unit is leaking more water now, found unit leaking passed water filter housing connection now, reset connection, no good, unit needs new filter housing; ordrng 1 WPW10238156 (housing), schdld next appmnt for 5/31 WED

Near Miner Rd, Highland Heights, OH 44143
Dan H.

Dan H.

MVWX655DW0 Maytag Washer Customer complaint that unit gets out of balance and doesnt spin water out if clothes, ran diagnostics found f0e5(off balance load), f5e1(lidswitch fault), and f7e1(basket speed fault) error codes, lid locks and unlocks, unit agitates, unit shifts to spin, in spin cycle only wash plate is spinning at full speed, found hub worn out, unit needs new hub, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10528947 (hub), schdld next appmnt for 5/30 TUE

Near W 114th St, Cleveland, OH 44111
Dan H.

Dan H.

WTW8240YW0 Whirlpool Washer Customer complaint that unit is leaking, started normal wash cycle, found unit over filling detergent dispensers, unit needs new valve and detergent dispensers; ordrng 1 W10853723 (valve) and 1 WPW10172146 (dispenser) and 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser),

Near Melgrave Ave, Cleveland, OH 44135
Dan H.

Dan H.

JES9860CAS02 Jenn-Air Range Customer complaint that oven is temperature is too cold and right front element is not working, started bake for 350 degrees, after preheat time of 20-25 minutes oven temperature at 330 degrees, found a relay on main control arcing, right front element is not receiving power, right front element does work, power out of infinite swith to relay, unit needs new control and relay; ordrng 1 WP8507P234-60 (cntrl-elec) and 1 WP8566493 (relay), schdld next appmnt for 5/30 TUE

Near Thoreau Dr, Parma, OH 44129
Dan H.

Dan H.

JES9860AAW Jenn-Air Range Customer complaint that oven is not working, found display blank, no buttons responding, unit is receiving correct power, unit needs new control; ordrng 1 WP74009319 (cntrl-elec), schdld next appmnt for 5/31 WED

Near E 178th St, Cleveland, OH 44128
Dan H.

Dan H.

GS773LXSS0 Whirlpool Range Customer complaint that oven is not maintaining temperature, started oven on bake for 350 degrees, burner lit right up, oven heated to 350 degrees, bake burner is lighting and shutting off to maintain temperature, then bake burner shut off and did not re-light, Oven temperature sensor measures at 1100 ohms room temperature, unit needs new control, oven temperature sensor needs replaced with control, found warming drawer track bearings broken, unit also needs warming drawer tracks; ordrng 1 9761929 (slide-drwr) and 1 WP9761930 (slide-drwr) and 1 WPW10116541 (cntrl-elec) and 1 WPW10181986 (sensor), schdld next appmnt for 5/30 TUE

Near E 132nd St, Cleveland, OH 44120
Dan H.

Dan H.

WFW9150WW01 Whirlpool Washer Customer complaint that unit is leaking, started normal wash cycle, found tiny hole in boot, unit needs new boot, instaled new boot, op test good ; used 1 WPW10381562 (BELLOW) from stock, Job Cmpltd

Near Lancelot Ave, Cleveland, OH 44108
Dan H.

Dan H.

WGD8200YW1 Whirlpool Dryer Customer complaint that unit is making noise, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd,

Near Melgrave Ave, Cleveland, OH 44135
Dan H.

Dan H.

WRF993FIFM00 Whirlpool Refrigerator Customer complaint that doors are uneven, leveled unit, op test good ; Job Cmpltd

Near Hillside Rd, Seven Hills, OH 44131
Dan H.

Dan H.

ART318FFDW03 Amana Refrigerator Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 4 degrees, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, unit is operating as designed ; Job Cmpltd

Near Plymouth Ave, Garfield Heights, OH 44125
Brian B.

Brian B.

KITCHENAID DISHWASHER KUDS30CXSS7 Replaced control and panel. Ran test cycle. Optest ok.; Job Cmpltd,

Near Windrush Ln, Beachwood, OH 44122
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRF540CWBM01 THIS UNIT IS IN A CAMPER. Found unit not defrosting. Heater and defrost t- stat good. Tried to force defrost no good. Needs control Reschedule at customer request Defrosted unit manually so cust could use unit. ; ordrng 1 WPW10677146 (cntrl-elec), schdld next appmnt for 6/1 THU !,

Near Douglas Rd, Ashtabula, OH 44004
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF532SMBM01 Cust stated that unit never got cold, just warmer from time of delivery, Found unit had a uv drier installed, valve on comp, tapped system, in 24"vac, added r134a, found cond line to cabinet leaking, water valve missing, comp loud, needs comp, drier and line repair, cust to contact sears about missing valve; ordrng 1 WPW10507886 (COMP KIT), schdld next appmnt for 5/31 WED ! [**],

Near Bell Rd, Newbury Township, OH 44065
Chad  P.

Chad P.

WTW7000DW1 WHIRLPOOL WASHER Unit stored ob error code. Cleared faults. Ran high speed spin. Unit shaking slightly. Leveled feet. Shaking reduced. Ran calibration. Advised on operations and settings. Op test ok. ; Job Cmpltd,

Near Havel Dr, Beachwood, OH 44122
Chad  P.

Chad P.

JGB650EEF2ES GE RANGE Installed spark mod. Op test ok. ; Job Cmpltd

Near Durkee Rd, Grafton, OH 44044
Chad  P.

Chad P.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found ff evap unable to drain. Removed cover. Unable to clear. Removed access panel in back and attempted to snake out. No good found drain line colapsed. Techline. Mark. Explained that the drain line has colapsed. Will send to lead and for product review. Sr# 7719131441; Job Cmpltd,

Near Plantation Pl, North Ridgeville, OH 44039
Chad  P.

Chad P.

WED7000DW0 WHIRLPOOL DRYER Found lint trap housing loose. Tightened. Op test ok. ; Job Cmpltd

Near Sprague Rd, Columbia Station, OH 44028
Chad  P.

Chad P.

WRS586FLDM00 WHIRLPOOL REFRIGERATOR Cust reset power to unit and i.m. Is now working. Door was previously replaced and caused control to freeze. Advised on shutting unit down to reset power. Op test ok. ; Job Cmpltd

Near Jacqueline Dr, Berea, OH 44017
Chad  P.

Chad P.

MDB8959SFZ4 MAYTAG DISHWASHER Removed unit and inspected. Found that the lh mounting bracket had come undone. Door opened and closed properly with unit pulled. Reinstalled and ran unit for 20+ minutes. Door remained closed and no leaks found. ; Job Cmpltd,

Near Bagley Rd, Cleveland, OH 44130
Chad  P.

Chad P.

WED4616FW0 WHIRLPOOL DRYER Adjusted door. Op test ok. ; Job Cmpltd,

Near Fernhurst Ave, Parma Heights, OH 44130
Jeff M.

Jeff M.

WRS586FIDH00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good. ; Job Cmpltd

Near Mechanicsville Rd, Geneva, OH 44041
Jeff M.

Jeff M.

WMH73521CS WHIRLPOOL MICROWAVE I unplug the machine plugged it back in and it worked good not duplicating the issue;

Near Shannon Pl, Aurora, OH 44202
Jeff M.

Jeff M.

KRFC400ESS KITCHENAID REFRIGERATOR Upon arrival the icemaker had a full bin of ice could not duplicate the issue unit tested good; Job Cmpltd

Near Grand View Ln, Aurora, OH 44202
Jeff M.

Jeff M.

JFC2089WTB7 JENNAIRE REFRIGERATOR Found the Drain was frozen steamed out the freezer and saw the P-trap design drain kit from truck stock unit test good; Job Cmpltd,

Near Beech Tree Lane, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

KUDS35FXBL5 KITCHENAID DISHWASHER I installed the new control the unit would not do anything I found a broken wire leading from the float switch I solder the wire back together it still op tested failed I installed the old control it still would not do anything I found I forgot to plug the water valve back in installed new control unit tested good

Near Edwards Landing, Chagrin Falls, OH 44023
Paul H.

Paul H.

KFIS25XVMS10 KITCHENAID REFRIGERATOR Replaced evaporator fan motor and harness, waited a few minutes and checked temps, dropped about four degrees from when I arrived, op test ok.; Job Cmpltd,

Near Ashfield Way, North Ridgeville, OH 44039
Paul H.

Paul H.

FGGF3054MFF FRIGIDAIRE RANGE Replaced ignitor/orifice, tested, all lighting now.; Job Cmpltd,

Near Terrell Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

WFW92HEFC0 WHIRLPOOL WASHER Replaced bellow and tested, for other leak issue, found a slight drip at cold water supply line, tightened, no more dripping, unit went through test cycle fine with no leaks, op test ok.; Job Cmpltd

Near Fairfield Rd, Avon Lake, OH 44012
Paul H.

Paul H.

WRF989SDAE00 WHIRLPOOL REFRIGERATOR Ice buildup is issue, have exhausted all options, called Techline, spoke with Joel, deemed non-repairable

Near W 20th St, Lorain, OH 44052
Paul H.

Paul H.

MSD2641KEB MAYTAG REFRIGERATOR No cool, both compartments in the 60sF, checked compressor, running and hot, tapped system, 24" vacuum, has leak in evaporator,

Near Shore Dr, Lorain, OH 44053
Robert A.

Robert A.

MAYTAG DISHWASHER MDB8959SFZ4 Found plastic spoon on element, needs element, found top of door hitting mounting screw, corrected; ordrng 1 W10703867 (heater), schdld next appmnt for 5/31 WED !,

Near Tudor Pl, Chardon, OH 44024
Brian B.

Brian B.

KITCHENAID WALL OVEN KEBS207SSS04 Replaced upper oven broil element. Tested oven.. optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Lawton Ln, Pepper Pike, OH 44124
Brian B.

Brian B.

WHIRLPOOL MICROWAVE UMV1160CS3 Replaced control board and bulb. Tested unit. Light working properly. Optest ok. Brought back core for return. ; Job Cmpltd,

Near Timberlane Dr, Avon Lake, OH 44012
Robert A.

Robert A.

GENERAL ELECT REFRIGERATOR PFE29PSDCSS Complaint, frz not going to 0, ff 37, frz8, mullion hot to the touch, found cond fan receiving power, not running, needs fan motor; ordrng 1 WR60X10358 (fan condenser dc88.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/30 TUE !,

Near Buckingham Pl, Painesville, OH 44077
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSRS25ILWH0 Found comp not running, used test strip, ng, ohmed comp, shorted to ground, needs comp and drierCust to let us know; ordrng 1 W10309994 (compressor KIT367.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd

Near Glenwood Dr, Mentor, OH 44060
Robert A.

Robert A.

MAYTAG VERTICAL FREEZER MZF34X16DW00 Replaced silver screw with a white screw, op test ok; Job Cmpltd,

Near Shaker Blvd, Cleveland, OH 44120
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Installed shelf, op test ok; Job Cmpltd,

Near Brighton Dr, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GI6SARXXF01 Found evap drain frozen, cust had install drain tube, but did not clear upper tube, cleared ice, op test ok; used 1 SENIOR DISCOUNT (SENIOR DISCOUNT) from stock, , Job Cmpltd,

Near Birchbark Trail, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDF770SAFZ1 Found no response from panel, c/b receiving 120vac, reset connections, ran diagnostic cycle, no codes, watched cycle, op test ok; Job Cmpltd,

Near Elmwood Point, Aurora, OH 44202
Arthur V.

Arthur V.

MAYTAG WASHER MVWX600BW0 Upon arrival unit in a continuous mode and unplugged --- plugged back in and let unit finish drain---- cust paused cycle and was gone for awhile and unit cancelled causing issue. Ran diagnostics no errors. Unit working now. Op test good ; Job Cmpltd,

Near Manola Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL WASHER MVWX655DW1 Aarons says while testing after repair unit would do a load or two then would not respond as if it had no power. They unplugged unit let sit for awhile and retested and it did it again. Ran diagnostics no errors. Cycled unit on normal wash and tried to find any loose wiring at the control. Checks good. No issues found. Unit went thru complete cycle without failing. Started second cycle. Advised Aarons to continue to test and call back when unit fails. At this time unit is running and has not failed. . Im going to leave this call open and call on friday to see results Scheduled pseudo call for friday ; schdld next appmn

Near N Ridge Rd E, Ashtabula, OH 44004
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRS973CIDM00 Found i/m not making any ice. Ran diag , step 44, i/m harvest cycle. Twist tray went half way but did not return to home position. 23 showing on display. Per tech sheet, this is a bad switch or motor inside i/m.. will need new i/m. Office to order part. Cust needs before 1 appt if poss.; ordrng 1 W10873791 (ICEMAKER), schdld next appmnt for 5/31 WED 10-1,

Near Wakefield Ln, Westlake, OH 44145
Brian B.

Brian B.

JENN-AIR DISHWASHER JDB8700AWS3 Machine won't shut off and wash pump keeps starting and stopping. Found shorted vent motor. Unpugged connector from motor. Machine started working properly and wash pump stayed on and cycle completed. Cust paid dep. office to order part. Needs early appt if poss.; ordrng 1 WPW10469574 (VENT ASBLY W FAN 7031), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/30 TUE 8-11,

Near Stone Ct, Westlake, OH 44145
Brian B.

Brian B.

WHIRLPOOL MICROWAVE UMV1160CS3 Replaced control board and bulb. Tested unit. Light working properly. Optest ok. Brought back core for return. ; Job Cmpltd,

Near Timberlane Dr, Avon Lake, OH 44012
Brian B.

Brian B.

GE DISHWASHER CDWT280V05SS Machine was not fastened to counter. Counter brackets were cemented to granite counter and had broken loose. Used side mounting option and installed screws through side brackets..; Job Cmpltd,

Near Buckhead Ct, Avon Lake, OH 44012
Jeff M.

Jeff M.

MSD2756GEB WHIRLPOOL REFRIGERATOR ice blocking the icemaker arm form running I remove the block the icemaker started cycle then stops the heater did not turn on it will not rotate anymore it's a new icemaker it is receiving 120 V AC.; ordrng 1 D7824706Q (ice maker)

Near Green St, Perry, OH 44081
Jeff M.

Jeff M.

WFE320M0ES WHIRLPOOL RANGE The heating element is open c pic. The unit need a new ele.; ordrng 1 W10823696 (ELEMENT)

Near Washington St, Chagrin Falls, OH 44023
Brian B.

Brian B.

MAYTAG WASHER MHW5500FC0 CC that machine does not spin sometimes. Ran diag. No codes. Ran co test cycle. Completed successfully. Ran drain and spin with wet clothes. Machine reached high speed spin. Operating as designed. Advised cust that if load cannot balance machine is designed to go into a balance routine and may not complete high speed spin if it cannot get balanced. Optest ok.; Job Cmpltd,

Near Lake Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

KUDS30FXSS8 KITCHENAID DISHWASHERWhen the unit will not drain properly there is a lot of plastic inside the drain hose from something I'm not sure that from the dishwasher I know that. I tried to remove as much of the plastic as I could I was unable to drain hose itself needs to be replaced

Near Burlington Oval Dr, Chardon, OH 44024
Jeff M.

Jeff M.

TFHW27RRAWH GE REFRIGERATOR The unit would not turn on I found the start relay open replacement truck stock compressor turns on I also found that it was drawling with my kilowatt meter 2.7 Amps there is no heat transfer no frost accumulation on the evaporator it was still warm to the touch unit will need a new evaporator and heat exchanger pats are na i called gs to check ; ordrng 1 WR17X2968 (EVAP N/A) and 1 WR85X0201 (LOW SIDE ASSY), used 1 8201786 (STARTER

Near Sawmill Dr, Chardon, OH 44024
Chad  P.

Chad P.

FAFW3801LW5 FRIGIDAIRE WASHER/DRYER Found drain pump impeller slipping. Needs drain pump replaced

Near W 139th St, Brook Park, OH 44142
Paul H.

Paul H.

MVWC400XW4 MAYTAG WASHER Ran diagnostics, no errors, cc no rinsing properly, agitating in spin?, no errors for actuator though and observed unit agitating in spin, spoke with GS, hub is stripped again somehow, ordering hub again, also going to replace cam at same time; ordrng 1 W10528947 (hub)

Near W 34th St, Lorain, OH 44053

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