We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/10/2021
See jm pvr
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/10/2021
Installed drain pump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Solon, OH 44139
Brian M
Job Details: 06/10/2021
Cc freezer door not closing Found left slide screws loose and backed out keeping door open a little Tightened screws OP Test Ok
We serviced a
KENMORE DRYER
Model 11070222512
Near Middlefield, OH 44062
Brian M
Job Details: 06/10/2021
Cc of noise Could not duplicate the noise with or without a load All noises are normal operating noises
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Brian M
Job Details: 06/10/2021
See jo pvr
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Cleveland, OH 44112
Jason N
Job Details: 06/09/2021
Installed suspension and hub. Ran auto cycle. Basket floating properly. Cycle finished with no faults. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Windsor, OH 44099
Brian M
Job Details: 06/09/2021
Installed actuator OP Test Ok
We serviced a
GE STACK W/D
Model GUD27ESSJ1WW
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/09/2021
Cc dryer not working properly Found motor to be stuck Spun drum and unit started working Stoped and started several times with and with out a load OP Test Ok If issue comes back Will need motor and blowerUnit is In a closet ; ordrng 1 WE17X22215 (dryer motor & pulley) and 1 WE16X20393 (blower wheel ctr)
We serviced a
GE REFRIGERATOR
Model ZISP420DTASS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/09/2021
Installed damper and temp sensor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
N/A N/A
Model LDE7304ACE
Near University Heights, OH 44118
Jason N
Job Details: 06/09/2021
"Cc unit not tumblingChecked drive components, found drum belt snapped, belt is weak and brittle. Unit needs drum belt. ; ordrng 1 WPY312959 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Parma, OH 44134
Marie V
Job Details: 06/09/2021
"Cc that the unit still has frost on freezer, and that the door is not aligned with the right hand side door. Steamed out the gasket and added petroleum jelly on advice cust to allow at least an hour for it to get cold and have that shape. Tried to adjust door, advice cust that sometimes it takes some time for the gaskets to get even. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Madison, OH 44057
Dan H
Job Details: 06/09/2021
"Customer complaint that unit is not making ice, confirmed, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11284458 (Ice maker)"
We serviced a
MAYTAG DRYER
Model DG412
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/09/2021
The unit is making a rattling sound rattling sound is coming from the vent fan its broken. This is also causing the unit to overheat; ordrng 1 Y303836 (Fan) and 1 S
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/09/2021
Customer has a different issue. She told me the display will go out and become non-responsive. I was able to duplicate this I ran a cycle of the display went out I was not able to pause the machine or turn it off I had to open the door to get it to stop working. After leaving the machine alone and talking with the customer after five minutes the machine turned back on on its own. Needs a new display board estimate only ; ordrng 1 W11089031 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Independence, OH 44131
Marie V
Job Details: 06/09/2021
"Cc that the ice maker is not working and dispenser. Confirmed, you can hear valve working but no water comes out. Found water tank frozen. Followed SP instructions. Op test ok. ; used 2 WR02X11330 (5/16 UNION) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Parma, OH 44134
Marie V
Job Details: 06/09/2021
"Cc that the unit does not works, confirmed when you open the door light come on , check power at terminal block, from L1 to N 122V from L2 to N122V and from L1 to L2 244V. Took panel off and checked tech sheet need to verify if control is sending power to HMI it is getting 5VDC from control still not operating, unit will need UI. Advice cust to replace foil vent for ridged metal or flexible metal because thats a fire hazard. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2021
Installed damper. Op test ok
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Cleveland, OH 44120
Corina B
Job Details: 06/09/2021
Replaced the gasket. Steamed the gasket out. Optest ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Shaker Heights, OH 44118
Corina B
Job Details: 06/09/2021
"CC that the freezer is not cooling. Unit was in a defrost, when arriving. Compressor and fans turned on. Fz was empty. Ff 39-42* unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44134
Corina B
Job Details: 06/09/2021
CC that the unit does not drain all the time. Ran diag F9e1 pulled unit out found parts of the chopper blade in the drain hose. Started a cycle and drained. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2021
Installed insulation. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Avon, OH 44011
Gabriel P
Job Details: 06/09/2021
Found a second to the 10 year warranty on the track and racks, call rescheduling ; ordrng 1 W11259785 (Tracks) and 1 W11259786 (Right track)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/09/2021
Hub was stripped out installed the new part op tested good. ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model KHMS2056SSS3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/09/2021
Cc switch pushed back Found panel bracket to be broken Panel NLa W10282803; ordrng 1 W10282803 (panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJB0
Near Berea, OH 44017
David R
Job Details: 06/09/2021
"Replaced wash motor, tested. Ran diagnostics. Good. Working correctly. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near North Olmsted, OH 44070
David R
Job Details: 06/09/2021
Customer had questions about different noises. All normal. Tested unit out and everything is fine.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near North Ridgeville, OH 44039
David R
Job Details: 06/09/2021
Part did not work. Will need other top module. Left front. Ordering ; ordrng 2 W11462342 (Module)s
We serviced a
WHIRLPOOL COOK TOP
Model KGCT305BAL1
Near Westlake, OH 44145
David R
Job Details: 06/09/2021
"Cc every time they turn the breaker on. Unit trips and smoke comes from the knobs. Found all knobs and module are shorted out, burnt. Customer wanted estimate for knobs as well. Gave estimate, at this time customer not going ahead with repair.*** would schedule as a 2 hr repair; ordrng 4 WP3182569 (Knobs)s and 4 WP3185830 (Igniter switch)s and 1 WP4454392 (Spark module) and 4 W10854241 (Grommet)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conneaut, OH 44030
Jeff M
Job Details: 06/09/2021
The unit is working. I put the unit diagnostics mode there was no codes. There was a load already in the washer I put the unit in a drain and spin cycle it operated correctly. Then I put it in a quick wash cycle filled with water and started agitating. I could not find an issue with the machine operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Andover, OH 44003
Jeff M
Job Details: 06/09/2021
Installed the new part op tested good. Latch and belt
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 06/09/2021
Cc leak Had customer run unit 20 min prior to appointment time At arrival floor was wet Found leak coming from drain hose /drain pump Called whirlpool; ordrng 1 W11551233 (Drain) and 1 W11412291 (Pump) and 1 W11036143 (Clip)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
Gabriel P
Job Details: 06/09/2021
"Did not Replace control,it was already replace customer show a video of sound could not think what it was ran drain and spin noise not heard ran rinse and spin with a load and noise was not heard office send a different tech for a second opinion ;
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/09/2021
Ran test 59 rotating counter or clockwise the motor and also test 57 harvest test and test 56 no error code also ran fill test 45 found ice in the water line clear out opt test ok but Im still replace heater ; ordrng 1 W11226501 (Heater)
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near North Royalton, OH 44133
Marie V
Job Details: 06/09/2021
"Cc that the unit does not turns on, they was having trouble beforehand they had to flip the breaker to make it work, but last time it didnt worked. Confirmed , unit does not enter diag or turns on, removed control board and checked voltage has 122V. Plugged everything back in and unit started working good. Unit will need main control. ; ordrng 1 WD21X23717 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Kent, OH 44240
Brian M
Job Details: 06/09/2021
Cc of leak Found customer to be using regular dish soap instead of dishwasher soap Advised on soap
We serviced a
MAYTAG DRYER
Model MGDX500XW0
Near Bay Village, OH 44140
David R
Job Details: 06/09/2021
Cc unit not spinning. Found broken idler pulley. Replaced repair kit from t/s. Tested. Good. Op test ok; used 1 4392067 (Repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma Heights, OH 44130
David R
Job Details: 06/09/2021
"Replaced reservoir, tested water is flowing good and icemaker filled up. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
Corina B
Job Details: 06/09/2021
"Replaced the control, chute and auger. Brought core back for return. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Joe O
Job Details: 06/09/2021
Cc: top rack hitting gasketCustomer worried the movement in the upper rack is going to wear out the gasket. Found door is binding on upper right corner. Cannot adjust unit due to mounting points and floor. Found upper rack slightly hitting door seal. Adjusted door seal. Advised customer with the binding in the door it can cause the rack to sit closer to one side then the other. Advised customer they would have to have contractor to adjust the flooring or cabinet to release the tension on the right corner of the dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Highland Heights, OH 44143
Joe O
Job Details: 06/09/2021
"Installed water valve, and fill tube. Tested. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRS00
Near Grafton, OH 44044
Corina B
Job Details: 06/09/2021
"CC that the ice maker does not work. Cycled the ice maker, filled. Ice cubes are coming out hollow. Advised cust to replace the saddle valve with an inline valve. Optest ok."
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/09/2021
"Cc unit coding f3e3 during cycle.Ran diagnostics, confirmed code f3e3 for inlet thermistor open or shorted. Found service pointer for f3e3 codes. Checked thermistors, both reading approx. 70k at room temperature. Good according to tech sheet chart. Checked airflow at vent outlet. Airflow weak, possible restriction. Advised customer to have venting inspected."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willowick, OH 44095
Dan H
Job Details: 06/09/2021
"Customer complaint of loud noise, found rotor bolt fell out of gearcase, reinstalled, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Willoughby, OH 44094
Dan H
Job Details: 06/09/2021
"Customer complaint that unit is leaking, no leaks found, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDW03CTSS3
Near Cleveland, OH 44110
Dan H
Job Details: 06/09/2021
"Customer complaint that unit is leaking, confirmed, found nut at water inlet loose, tightened, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Painesville, OH 44077
Jeff M
Job Details: 06/09/2021
Installed the new part op tested good. Main control and ui
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44135
Marie V
Job Details: 06/09/2021
"Cc that the unit didnt make ice since it was bought, they turned the ice maker on and then they found a big block of ice on the ice box and then that the water like started spraying water from the top. Confirmed, found fill tube broken. Unit will need fill tube and water valve. Valve isnt in stock ; ordrng 1 W11415785 (Tube water)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Westlake, OH 44145
Corina B
Job Details: 06/09/2021
"Replaced the door, bin, grill and screws. The bins that were received are still sharp. Called t/l TJ to use sandpaper to smooth the sharp edges. Sanded the edges on the bins. transfer to safety. Donna Cust could get a replacement choose to sand the bins done. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFE720H0AS0
Near Avon Lake, OH 44012
Corina B
Job Details: 06/09/2021
Replaced the burner. Tested burner. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Kent, OH 44240
Brian M
Job Details: 06/09/2021
Cc unit not working properly Found 3 error f3e1 f5e4 f9e1Ran diagnostics test Unit ran fine but grinding in drain pump motor Tested pressure switch INeeds pressure switch and pump ; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Brecksville, OH 44141
David R
Job Details: 06/09/2021
Cc cooktop cracked. Took a picture. Ordering cooktop ; ordrng 1 W10877558 (Cooktop)
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/09/2021
Same issue found ice on ice maker tray causing to over fill call bj senior technician ran few test I was ask to call ge they didnt answer call teacher chad for advise no answer rescheduling customer ;
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Garfield Heights, OH 44128
Dan H
Job Details: 06/09/2021
"Customer complaint that neither oven is heating, confirmed, found unit only receiving 120vac from supply, advised customer that they need an electrician to correct power supply"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Ravenna, OH 44266
Brian M
Job Details: 06/09/2021
Cc of no ice Found ice evap to be frosted over and drain clogged Clear clogAdvised to watch for 48 hours
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0 NO
Near Brecksville, OH 44141
David R
Job Details: 06/09/2021
"New panel dented, always screws to handle stripped and broke. Order panel and Handel screws ; ordrng 1 W11416371 (Panel) and 2 W11157086 (Stud)s and 4 W10826179 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Westlake, OH 44145
Gabriel P
Job Details: 06/09/2021
"Replace freezer led,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/09/2021
"Cc lights out in freezer section.Confirmed leds are dim in freezer section, found one completely out. Replaced top left led module using customer supplied pr? id part. Illumination returned to freezer section. All leds working in unit. Op test good. Retrieved control for return."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Bedford Heights, OH 44146
Jason N
Job Details: 06/09/2021
"Cc unit not working, same start button issue as last timeFound start button detached from console holder. Reinstalled start button. Found retention clip has excess plastic around it preventing it from clipping properly. Removed plastic, clip now fully secured in console. Started dryer cycle. Op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/09/2021
"Customer stated they replaced the smart valve and still not dispensing water. Found customer replaced wrong water valve. Needs smart valveCustomer does not want to repair at this time ; ordrng 1 WPW10270395 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Painesville, OH 44077
Joe O
Job Details: 06/09/2021
"Cc: plastic piece behind upper rack tube brokeFound tab on rear of manifold broke. Needs upper rack manifold; ordrng 1 WPW10571946 (manifold), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1014XTXB2
Near Bedford, OH 44146
Jason N
Job Details: 06/09/2021
"Cc unit not cyclingRan diagnostics, found codes 5-1 for door stuck open, 6-4 for float switch open. Ran diagnostics cycle, cycle intermittent, found door switches making intermittent contact when pushing door. Found several screws on inner door panel loose holding door open slightly. Tightened screws, reran test cycle. Manipulating door did not cause cycle interrupt. Cycle stable. Op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44102
Jason N
Job Details: 06/09/2021
"Cc unit not washing, no water coming inChecked water source in, found valve turned off under sink. Ran diagnostics cycle, found code 3-3 for owi calibration failure( due to no water).Ran cycle in entirety. All functions good, no codes. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Cleveland, OH 44113
Jason N
Job Details: 06/09/2021
Installed vent deflector and gasket. Ran wash test. No leaks. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Atwater, OH 44201
Brian M
Job Details: 06/09/2021
Cc errors Found UI non responsive Replaced control and UI ran auto test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Euclid, OH 44123
Jason N
Job Details: 06/09/2021
"Cc unit error code f51Ran diagnostics, confirmed f51 rps sensor error. Ran auto test, basket seized up, would not move. Able to break basket free by hand. Bearings crunchy and loud. Unit needs bearing kit. Replaced using truck stock. Ran manual spin test. Op test good. ; used 1 W10435302 (BEARING) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Joe O
Job Details: 06/09/2021
Cc: not fillingAdvised customer these units do not fill like older washer. Found error code f8e1(long fill no fill). Ran auto test. All functions working. Ran calibration. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MDG6200AWW
Near Orwell, OH 44076
Brian M
Job Details: 06/09/2021
Cc unit not drying properly Found unit to be heating up properly Has good heat and air flow Could not duplicate a non heating issue at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chesterland, OH 44026
Dan H
Job Details: 06/09/2021
"Customer complaint that unit washes with hot water when set to cold, found hot and cold water lines reversed, corrected, op test good"
We serviced a
ROPER WASHER
Model rtw4516fw2
Near Lakewood, OH 44107
Marie V
Job Details: 06/09/2021
"Cc that the unit does not pass wash, it only fills with water and then it drains the water out. Ran diag found error code of F8E1 long fill no fill. Found drain hoses. The floor. Corrected issue, and ran a regular cycle, it filled and started washing. Called cust and explain that the drain hose need to be 39 from the bottom of the unit so water cant siphon out while filling. Op test ok "
We serviced a
KENMORE DRYER
Model 11085091400
Near Perry, OH 44081
Jeff M
Job Details: 06/09/2021
Installed the new part op tested good. Repair kit
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Rocky River, OH 44116
Marie V
Job Details: 06/09/2021
"Replaced ice maker and cycle it. Pass. Advice cust to get rid of the first couple of batches of ice becau is a new icemaker and it was in a box,do not want them to use those first ones. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44136
David R
Job Details: 06/09/2021
"Replaced drain pump. Rain through diagnostics, no error codes, diagnostics cycle tested good. Ran normal cycle. Tested. Unit tested good, draining good. Op test ok"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Euclid, OH 44123
Jason N
Job Details: 06/09/2021
"Cc unit not powering onCustomer stated they used the unit a few times, last time it went out of balance and stopped working. Found unit had packaging material still wrapped around tub and components. Removed material, tested power to control board, good at 124v. Replaced main control using truck stock. Ran auto test and calibration. All functions passed, op test good. ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Grafton, OH 44044
David R
Job Details: 06/09/2021
"Cc unit not working, when pressing start nothing will happen and no water will enter unit, display is showing. When got here customer plugged in unit, pressed start and unit went into a cycle. I went into diagnostics, tested, no error codes. Went through diagnostics cycle, good, water coming in and draining out properly, spinning my agitating. Went and tried a normal cycle, unit just constantly draining. Tried cancelling or turning off power. Drain still running. Unplugged unit. Started another cycle, quick wash, same problem. Ordering main control and UI and shifter; ordrng 1 W11519742 (Control) and 1 W11406492 (UI) and 1 W11481722 (Shifter)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH1
Near Rocky River, OH 44116
Gabriel P
Job Details: 06/09/2021
Found rack warped but correct issue also spoke to bj senior technician he said if it happens again we will order a rack
We serviced a
KENMORE WALL OVEN
Model 790.4844341
Near Chardon, OH 44024
Dan H
Job Details: 06/09/2021
"Customer complaint that unit is not keeping temperature, customer started bake for 325 degrees before tech arrived , unit changed to 350 degrees and heated to 390 degrees, unit needs new control, user interface , and oven temperature sensors , customer states that control and oven temperature sensor have been replaced, customer only want to replace user interface , customer does not want repair at this time; ordrng 1 139038870 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model WHRE5550K2WW
Near Painesville, OH 44077
Joe O
Job Details: 06/09/2021
"Cc: reset not working on load size, not spinning, hoses need replacedRan drain and spin. Found unit is spinning. Entered diagnostics. All functions pass in diagnostics. Found no stored error codes. No motor codes. Needs control and hosesCustomer does not want to repair at this time ; ordrng 1 WH12X10439 (board asm mounted) and 2 TJ903804FF (Washer hose)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Painesville, OH 44077
Joe O
Job Details: 06/09/2021
Cc: not startingFound idler pulley worn. Needs idler pulley. Replaced idler pulley. Ran test cycle. Op test ok; used 1 DC93-00634A (Pulley) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Perry, OH 44081
Joe O
Job Details: 06/09/2021
Installed latch. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44108
Corina B
Job Details: 06/09/2021
CC that the oven is not heating and the glass is dirty. Confirmed. Advised cust the warranty company will not cover the cleaning of the glass. Checked the igniter 0 amps. Checked the control to the igniter 120 volts. . Replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44106
Corina B
Job Details: 06/09/2021
CC that there was a noise. Confirmed. Drain pump stuck on. Ran diag F7e6 Motor Fault. Found the shifter not lined with the cam. Replaced the shifter from t/s. Started and agitate. Ran a calibration. Optest ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Madison, OH 44057
Jeff M
Job Details: 06/09/2021
The unit is not heating I found the heating element was open I did check the other fuses all the fuses appear to be good; ordrng 1 279838 (Heating element) and 1 S
We serviced a
AMANA DRYER
Model ALE331RAW
Near Madison Township, OH 44057
Jeff M
Job Details: 06/09/2021
Customer states that the tub was not spinning upon my arrival the tub was spinning. I loaded it down with blankets and three pillows the unit still spun
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/08/2021
"Customer complaint that lid is not locking, confirmed, found lid broken causing lid to not lineup with lock, unit needs new lid, customer does not want repair at this time; ordrng 1 W11259006 (Lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Aurora, OH 44202
Brian M
Job Details: 06/08/2021
Installed drain pump Ran auto test OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Parma, OH 44129
Dan H
Job Details: 06/08/2021
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/08/2021
"customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Maple Heights, OH 44137
Dan H
Job Details: 06/08/2021
"Customer complaint that washer is making a grinding noise, ran drain and spin cycle, noise is drain hose vibrating off of back panel, adjusted, unit sounds normal now, op test good"
We serviced a
GE MICROWAVE
Model JVM2070SH001
Near Bedford Heights, OH 44146
Dan H
Job Details: 06/08/2021
"Customer complaint that unit is not heating, confirmed, issue is on high voltage side, capacitor and diode are good, magnetron making loud humming/buzzing noise, unit needs new magnetron , customer does not want repair ; ordrng 1 WB27X10735 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Aurora, OH 44202
Dan H
Job Details: 06/08/2021
"Customer complaint that agitator is not moving, confirmed, found shifter had fallen out of cam, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Willoughby, OH 44094
Joe O
Job Details: 06/08/2021
"Cc: broil kicking on during bake(burning food)Customer stated broil kicks on intermittently during bake. Stated it will kick on at highest setting, burning the food. Customer stated just the broil kicks on, it not every use. Ran test bake. Unit preheated. Unit functioning as designed. Quoted for control. Customer does not want to repair at this time.Op test ok; ordrng 1 W11528177 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near North Ridgeville, OH 44039
David R
Job Details: 06/08/2021
"Customer had questions about run time of unit. Checked over, unit checks good. Let customer know the compressor can run up to 80/90% of the time. Went into diagnostics, test 7. Changed to an automatic 8 hour defrost mode. Turned water on for customer and checked dispenser, good. Ive called for water, unit test good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Grafton, OH 44044
David R
Job Details: 06/08/2021
Washer/dryer combo. Cc unit dryer drum is not moving. Been unplugged for a couple weeks. Plugged in started up dryer and its working and the drum spinning. Tested different cycles and took panel off to check the inside. Let unit run. Heating and cycling. Belt looks good. No noises. Everything checks good.unit was running for 10 mins. Good. Op test ok
We serviced a
JENN-AIR WALL OVEN
Model JJW2830WS02
Near Eastlake, OH 44095
Joe O
Job Details: 06/08/2021
"Cc: cooling fan errorFound error codes f8e0(low fan speed under speed). Ran fan test in diagnostics. Found upper blower fan not blowing at low speed. Need upper blower; ordrng 1 WPW10273667 (blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Broadview Heights, OH 44147
Corina B
Job Details: 06/08/2021
CC that the Lights are not working and the unit went High temp. Confirmed on the lights. Cust reset the breaker. Replaced the led lights in the ff
We serviced a
MAYTAG DRYER
Model SDG4606AWW
Near Mentor, OH 44060
Joe O
Job Details: 06/08/2021
"Cc: little heat, long dry timesFound high pitch squeal. Found unit not heating. Igniter open. Needs igniter, rollers and pulley; ordrng 1 WP37001308 (ignitor) and 2 WP37001042 (support)s and 1 WPY54414 (pulley-idr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Garrettsville, OH 44231
Dan H
Job Details: 06/08/2021
"Customer complaint of f6e2 error, ran diagnostics found f6e3(miscommunication acu cannot hear ui), f0e3(overloaded) , f6e2(miscommunication ui and acu) , and f2e1(stuck key) error codes, unit needs new control and user interface, customer does not want repair ; ordrng 1 W11162441 (Ui) and 1 W11401710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS3
Near Avon, OH 44011
Marie V
Job Details: 06/08/2021
Cc that the door just falls down quick. Confirmed found cable for spring broken. Replaced both sides from T/S. Tested . Op test ok; used 1 8194001 (Link) from stock
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Painesville, OH 44077
Jeff M
Job Details: 06/08/2021
The idler pulley failed.; ordrng 1 WPW10547292 (Pulley) and 1 S
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 06/08/2021
Installed control Ran test cycle OP Test Ok